support

[limpid shadow]

lemme check it out

[dry pelican]

No worries, let me know if you need us to do anything fella

[limpid shadow]

@dry pelican found the issue and pushed a fix. You can refresh your data in approx 10 minutes to fix it :)

tl;dr I added auto-cleanup of old images on the service that we use for provider updates for icons, but forgot to remove the cleanup functionality of the provider system

[dry pelican]

Rapid work, much appreciated mate

She workin'! thanks

[regal cradle]

my bot is under reviewing for 1 week

when reviewers are gonna work

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[regal cradle]

I know that no need to tell me, just wondering

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[haughty canopy]

it literally says 1-2 weeks 😭

and one day like 30 bots were reveiwed and the next none 🤷

[regal cradle]

why ppl getting mad about reviewing 😂

[soft star]

they are not?

[twin dragon]

I can’t change the team image on the website. Is there a problem?

[swift bay]

I have the same issue 🙂

[ionic scarab]

can anyone help me to add my dc bot data in top gg ? currently RG AutoMod bot has joined 60+ servers but in website it shows only 5 servers, how can i fix it ?

<@&817055174613794826>

bot stats

[strong wren]

Use the API to post stats

[ionic scarab]

how can you guide me ?

[strong wren]

https://docs.top.gg/docs/API/v0/@introduction

Follow that

[ionic scarab]

ok sure. thanks ❤️

@strong wrenbig brother what should i do now ?
which one i need to use ? Legacy API Token ?

[strong wren]

The second section down, regular token

[ionic scarab]

OK thankyou so much ❤️

[icy summit]

It is okay to have a dev only command, right?

[grand prism]

It depends on what that command does. If it doesn't violate the ToS/guidelines in any way then yes

[strong wren]

eg. i have some to:

• reload cogs / functions
• sync cmds

thats perfectly fine

[icy summit]

Ohh mine is just to remove users cooldowns and stuff like that (as the cooldown is 7 days)

[lucid cosmos]

@coral siren i have rewritten the whole description and it contains every thing about that bot then why did you decline it??? I don't get what's wrong dude...

[grand prism]

If you want to discuss it open a ticket on #staff-tickets

[lucid cosmos]

It's been a month and i am kinda frustrated dude... I've done every kind of change with the bot or anything and it still can't get accepted

[coral siren]

thanks

[wheat skiff]

Anyone else having issues with the info tab on bot listing? Can’t refresh data because of it

[dry pelican]

What sort of issue?

[kindred basin]

How to set up the ageify bot so that they can't see any channels until they verify?

[dry pelican]

You go to the ageify support server

[covert sky]

When I try to verify my email for auctions I get the link in email click it and it just brings me back to the auctions page I saying the same information

[lofty pebble]

Im still stuck at topgg login

Where it directs u to a discord website to authenticate

I used to be able to login a few years ago

To vote and stuff

But then suddenly idk when this thing popped up

Why do u keep tagging me

[grand prism]

And they left

[chrome lava]

does anyone know why do i get "Support Server is not owned by any user or team who owns the bot." even when i am the owner of both the bot and the support server?

[limpid shadow]

make sure they're also owned under the same top.gg user/team

[chrome lava]

they are not under any team, i own both of them as an individual

[limpid shadow]

can you link both to me?

[chrome lava]

should i send in dm? or here?

[limpid shadow]

either works

just need the top.gg URLs

[chrome lava]

https://top.gg/discord/servers/807190321688178688
https://top.gg/bot/756052319417925633

[limpid shadow]

@chrome lava should be fixed now 🫡

[chrome lava]

really thanks man..

[prisma phoenix]

Yeah, there seems to be some issue with the info tab on mobile layout.

The Overview, Updates tabs seem to open but the Info tab seems to be broken.

[limpid shadow]

hmm... good call, will fix in next web build

[solemn portal]

I have the same question

same things been happening to me

[limpid shadow]

it's a discord thing related to your account

[solemn portal]

how do I verify

[limpid shadow]

check ur email

actually how the hell are u able to speak here

are u sure you're not logged into an alt account?

[grand prism]

That's the most likely scenario

[solemn portal]

no lol

I mean I do have an alt which I made years ago

[solemn portal]

what am I supposed to find on there?

[slender falcon]

change your password, should fix this

[craggy sleet]

How to fix client side error

[blissful harbor]

Hi, will i get declined for locking certain commands after premium

[normal narwhal]

premium commands are fine, but you should either provide premium to the reviewer when testing or test server ( id: 333949691962195969 )
can you share your pending bot's ID / info so this can be noted down as well on our end? if it's a per-user premium, then the reviewer can reach out to you for access

[dense sundial]

Can anyone teach me how constant sent messages

[blissful harbor]

Oh okay, the bot is not in the site yet. Im asking these questions just to make sure i’ll be ok.
The bot does allow you to apply a free trial to a server u own. But you have to apply it using the dashboard no credit card or personal info required besides discord login.
The only reason i don’t put it as a command is to keep the bot command list as minimal as possible

I could make a temporary trial activation command and register it on the test server

If that’s better

[icy summit]

Is the review note still bugged?

[topaz sand]

Hi I have a question is there a way I could use the new webhook system for top.gg, using discord.js? because I was using the legacy webhook feature before and that was working fine but I was wondering if I would need to update the @top-gg/sdk package

[coral siren]

yeah sorry, the note for reviewer field still isn't working unfortunately

[coral siren]

i think that's being updated now (not 100% sure tho)

i see some work being done in #topgg-open-source

[wheat skiff]

thanks for clarifying

[icy summit]

Ohhh that’s okay, you think it’s a problem 1 feature has a 7 days cooldown?

Like for the reviewers

Otherwise they gotta dm me

[icy summit]

What size is the website? Bc when I use html it looks weird

Too zoomed in

[coral siren]

it shouldn't be a problem as long as we can test it the first time

i would just recommend making sure an error doesn't trigger the cooldown

for example, only start the cooldown once the command is successfully used (if that makes sense)

[icy summit]

Yess it adds the cooldown after the end, after the message was send :) there is a captcha (10% change) and if they fail it they will get a 1 hour cooldown tho…

[coral siren]

that sounds good, we'll be sure not to fail it 🤣

[icy summit]

It’s really easy XD just click the missing number 1-5

[molten relic]

So... I just found out one of the Top.GG bot is currently asking for Administrator permission to invite to the server

This doesn't seem normal, Is this permitted? I'm pretty sure Administrator permission is not allowed and therefore cannot even pass the review process

(I double checked and their native invite link + top.gg invite link both require administrator permission)

[sweet grove]

The bot can request admin that is fine, it just needs to operate without it, meaning ban should require ban perms not admin.

[molten relic]

What if the bot operates solely on Administrator permission? It doesn't request anything else than that

Sorry if I'm missing something out here, Its my first time developing a bot

[sweet grove]

then that would not be allowed

a bot can never ask for admin

it can have it in the invite URL though

[molten relic]

Could we talk in a private ticket about this?

[sweet grove]

sure just open a #staff-tickets im playing a game rn but ill try to get to you when I can

[last aspen]

Maybe I’m not aware, but is the info tab in servers not working for everyone else?

Can’t refresh my member count from mobile nor desktop

Nvm I see it’s already been reported

[icy summit]

So when inviting I can ask for admin?

[grave cedar]

How long does it take a bot to get verified I've been waiting for 1 week 3-4 days

Erm

[grand prism]

1-2 weeks, sometimes longer

[sweet grove]

yes

[grave cedar]

....

-# dies

[vagrant hinge]

is there a reason my page doesnt update proply / immidiatly?

[proper otter]

my bot logo isn't showing

[grand prism]

Try to click "refresh data" button

[proper otter]

i have done, and try with different browser but it's still loading in topgg website

[limpid shadow]

could you share your bot link?

[proper otter]

https://top.gg/bot/1361745224975782081

[limpid shadow]

it updated correctly @proper otter give it a few minutes to display 🙏

[proper otter]

It’s still not loading on my side, so I’ll leave it for now and check again tomorrow. Maybe it just needs more time to update.

[limpid shadow]

Yes it takes a few minutes

[vagrant hinge]

ami not able to delete a review i wrote on top.gg ?

[vagrant hinge]

gng

[limpid shadow]

you should be able to, it just takes some time before changes are reflected on the page

[vagrant hinge]

nope there is no deleted button

*delete

[limpid shadow]

aha gotcha

make a mod ticket, they can remove it

[vagrant hinge]

alright

[night vale]

Yo, I can’t click that button, but is the bot under review or am I misunderstanding it?

[vagrant hinge]

refresh page

maybe that will work

and yes you are on the correct page if i am not completely tripping

[coral siren]

yes it's under review, i see a submission from you 8 days ago

[night vale]

Maybe I just screwed up big time then… I deleted it. I thought it was bugged (:

It’s all good, I’ll bounce back from this

[eternal knot]

There is an ongoing issue with updating my bot's page information. When I submit changes to my bot page, I see a "Project was successfully updated" confirmation message — however, the changes are never actually applied. The page continues to display the old information regardless of how many times I attempt to save.

This is not a new issue for me. This problem has been persisting for years, and I have yet to find a working solution. I have already attempted the following troubleshooting steps:

• Clearing browser cache and cookies
• Using multiple different browsers
• Waiting extended periods of time after saving

None of these have resolved the issue. The success confirmation message is misleading, as it implies the update was processed when it clearly was not.

This is core functionality of your platform, and it has been broken for far too long.

[sweet grove]

It can take up to 5-10 minutes to show changes currently.

[regal cradle]

its been 1 week and half now.. for my bot revewing

[grand prism]

And it could even take 2 weeks or sometimes more

[icy summit]

Feels like I’m already waiting 5 weeks lol (it’s been a few days )

[grand prism]

It's quite common here actually

Maybe top.gg is a hidden time machine

[fast kite]

Hi

Why hasn't the bot's profile picture changed?

[regal cradle]

click "refresh data" button

[fast kite]

Where's it?

[regal cradle]

in the bot profile

[fierce crow]

@fast kite

Refresh Bot Data

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

Not working?

Please make sure everything in the project's edit page is up to date including all required fields and links.

Feb 21, 2026, 3:34 PM

[coral siren]

i have top.gg cheats

[fast kite]

Nothing changes

Oh thanks

Changed now

https://top.gg/bot/1348761924174745691?s=0fcb1cbc10300

I think there is a problem here

[coral siren]

what problem?

[fast kite]

Bot picture bro

[fast kite]

Banner

Of link

[coral siren]

the banners are heavily cached by discord, idk exactly how that works

my bot banner is still outdated after like almost a year 🤣

[grand prism]

The only way to bypass the cache is to add a query parameter to the link (image link in this situation), which top.gg would have to do every time the bot's avatar changes for it to work (at least that's what I think)

[limpid shadow]

odd, cuz that bug was fixed

[silver geyser]

hello

[grand prism]

Do you need help with something related to top.gg?

[silver geyser]

yes

i have made a bot and i have done the nessiary steps but its been like 2 or 3 weeks and it still under review i understand ur busy but is there anyway u could tell me whats happening or what stage it is

[remote solar]

I need to transfer ownership of the bot to my main account now, I lost access to my old account, my new account ID is 1445110981519867927 and the server ID is 1439807006419451916

[gloomy shell]

what is your bots id?

[gloomy shell]

please open a #staff-tickets

[remote solar]

kk

[unborn trout]

who made the Vote Tracker integration

[grand prism]

I assume that the developers of Vote Tracker cooperated with top.gg to make it

[unborn trout]

oh any idea how to contact them bc it does not work

[grand prism]

They have their support server afaik

[silver geyser]

ym appliaction id or

[molten relic]

Application ID works, but you can always cross check with your top.gg submission link just to be sure

[tame arrow]

698261765695340614
Can you guys approve my discord bot it’s been to long

[molten relic]

So... I have a question, When my bot gets declined does it return to the back of the queue?

[grand prism]

Yes

[molten relic]

That's sad, But understandable

[teal acorn]

If my bot is accepted, will I get ping on this server or on dm?

[grand prism]

Idk about DM but you will get a ping on #mod-logs iirc

[teal acorn]

alright, thank you

Why can't I add a note for reviewer? I type, save, and refresh, and it disappears.

[grand prism]

It's still bugged afaik

[teal acorn]

Will the reviewer see the note or not because it's important for my bot

[grand prism]

Looks like it doesn't work at all

[teal acorn]

Not good, because my bot may be rejected because of it

[grand prism]

Include it in description I guess?

[teal acorn]

right

[teal acorn]

A week ago my bot had a bad invite link and I can't change it to top.gg because it also disappears as per the note, how can I change it?

I can't even change a bot description

[soft star]

you still get it in Dm still

[soft star]

BUT after 3 tries with same declined reason it is ban

[gloomy shell]

It just takes a few minutes to update because of caching.

It should work for you to change the invite

[teal acorn]

oh thank you so much

[last aspen]

Am I safe or not? Was told by a reviewer the issue may be my server name but it literally shows the abbreviation in the name

[long ferry]

"and smoke with us"

[gloomy shell]

The name seems fine to me, but and smoke with us would not be okay

[grand prism]

https://tenor.com/vx27.gif

[icy summit]

Quick question→ how long of no response from the reviewer in dm until I make a ticket?

[grand prism]

You should make a ticket instead of dming them

[wraith rose]

Hey. Thank you for the reply to my co dev. In the message sent by Luca’s dm, it specifically states to dm the reporter. Are you suggesting I would get a “quicker” review if I did make a ticket or the message is outdated?

[coral siren]

yeah sorry, that message is outdated - we try to keep all of our staff communications in #staff-tickets now

[wraith rose]

Thank you for the response

[wraith rose]

Hello. Sorry again

Dispute?

[coral siren]

if it's for a bot decline yeah

[teal acorn]

Is there a break in the checking now?

[wraith rose]

Oh okay okay “create ticket” my bad
I will make ticket now. Thank you for the kindness

[coral siren]

for bot reviewing there's not a set schedule, but an estimate right now is around 2 weeks from submission to review

[teal acorn]

good, but it bothers me a bit because I have to have my laptop turned on all the time

[grand prism]

In that case you should look into 24/7 hosting

[teal acorn]

I'll have mine soon

[blissful harbor]

the bot is required to support prefix commands?

[sweet grove]

no

[sweet grove]

just put /

[blissful harbor]

what is the support server id again?

[sweet grove]

thats just an ivite

[blissful harbor]

no i need to add it to my bot

to give it premium on join

[sweet grove]

333949691962195969

[blissful harbor]

thenk

[blissful harbor]

how do i know if my application was submitted

:D

[icy summit]

I am allowed to make the long description with ai right? As long as it’s normal and not junk?

[blissful harbor]

nvm it says it in the page

[icy summit]

Save seems not to be saving my description of my bot (it’s under review)

[limpid shadow]

it takes a bit for the page cache to refresh

[regal cradle]

2 weeks no review, absolute ignore.

[blissful harbor]

Hey so um my bot kinda needs the manage role, and webhook creation permissions. Do u guys grant then when testing

[teal acorn]

And this shows that this site is not that good.

[untold carbon]

you had two bots approved

you create new bot every two months?

[blissful harbor]

😂

[soft star]

yk that wont be happening right?

[blissful harbor]

Well there would be no way to test my bot

It only has 2 commands…

[strong wren]

They give the bot some perms and only give it extras if it asks for em

[soft star]

you sure?

[strong wren]

https://support.top.gg/hc/en-us/articles/23135298323996-How-the-Project-Reviewal-Process-Works

Says in there

[soft star]

over month ago so damn

[strong wren]

Ultimately, we understand bots often include features that require more than these permissions. Hence, if your bot has a feature that does require more permissions than those listed above, you should request for that specific permission when a specific feature or command requires them to do so or within your bot’s description. Please note that Discord Bots are not allowed to blanket the request under "Administrator", due to the volatility of the permission.

[soft star]

i saw

[blissful harbor]

Okayy

I can do smthn about that

Cuz logically speaking most bots wouldn’t be on top.gg if it only used certain permissions

[coral siren]

you can request extra permissions for any command that needs them!

just make sure to explicitly request any extra permissions you need, else we won't be able to grant them

[blissful harbor]

Where do i state it?

[coral siren]

best place would probably be in the command responses

[blissful harbor]

Oh oke. I already grant the minimum of permission on the url i use

In the website

Like minimum required for the bot to run

[coral siren]

we only invite bots the testing server with minimal permissions - the url you provide is not the url we invite the bot with
you can find more info in this article: https://support.top.gg/hc/en-us/articles/23135298323996-How-the-Project-Reviewal-Process-Works

[blissful harbor]

Oh ok.

[regal cradle]

Oh really? That was 2 bots from 5-6 months one got shutdown and the new one added on 1/2/2026

Just 2 projects i hope you don't mind

[soft star]

They are volunters with couple hundred bots in the queue best you can do is wait

[regal cradle]

bro we know just enough compliments and admit the system is weak

[stoic socket]

the system is month

[regal cradle]

XD

mb

[soft star]

https://cdn.discordapp.com/attachments/1470274350987870543/1475271942671040543/togif.gif

[strong wren]

nah

year

[soft star]

nah

10 years

[stoic socket]

ok lets move to #general lads

[coral siren]

feel free to discuss that further in general guys

[last aspen]

I can change that…

[shell inlet]

FYI just putting it out there, you submitted your bot on the 14th. so 2 weeks from then would be the 28th.

we tell every one of project creators the waiting period is 1-2 weeks, your bot was anyhow approved earlier today that's around 6 days earlier

[last aspen]

I changed it btw

[molten relic]

Not sure if this is the right place to ask, But how do people insert custom videos and images to the Top.gg bot page?

[teal acorn]

here

[molten relic]

Oh, I was taking about the customized pages and all

Like I see people completely overhaul the whole thing, inserting their custom images and videos where the text goes (even changing the whole scheme)

[grand prism]

You can add custom html/css into your bot's long description

[teal acorn]

who is this?

[molten relic]

Good to know, Thanks for the tip! So I can just insert html/css code in there and it should work?

[grand prism]

If you want to talk about it open a ticket on #staff-tickets

[grand prism]

Yep, use <style> tag to add custom css

[molten relic]

You should have received a mail regarding that matter, The name of the reviewer should be mentioned there

Same goes after, Open up a ticket in #staff-tickets for a dispute if you disagree with the results

[molten relic]

Sweet, Thanks again!

[tame arrow]

Can someone explain me how the ads work

Front Page - Top Voted - Slot 1
Minimum Bid: $5.00
1 bidding right now
264.19k
2.70k

Is this true just for 5$?

[teal acorn]

If my bot was rejected and I have now corrected it, do I still have to wait a week?

[molten relic]

You can't have the Top voted slot 1

[fierce crow]

Create Auctions Product

Learn how to create a custom product in our support article.

Feb 23, 2026, 8:37 AM

[molten relic]

Anything marked with Partnerships are impossible to get unless you go crazy

[shell inlet]

@tame arrow https://support.top.gg/hc/en-us/articles/23146173577372-How-Do-I-Use-Auctions please read this article

if you still do not understand you can ask me here

and this https://support.top.gg/hc/en-us/articles/23146002059676-How-Does-CPM-Bidding-Work

[shell inlet]

yes you have to re-submit yout bot and wait until it goes through the queue again

[teal acorn]

so after 1 week this bot is added to queue?

[molten relic]

No its instantly added to queue, You just have to wait (you have to resubmit, of course)

[teal acorn]

oh ok

[molten relic]

They will view it eventually, That's how I got my bot done

just making sure you didnt understood as "automated process", you do have to resubmit

[teal acorn]

So why don't they check bots all the time?

[molten relic]

They are volunteers, They dont get paid for this

[teal acorn]

oh thats why

they should add it so that an application could be made

[molten relic]

What application are we talking about?

[teal acorn]

application for reviewer

[molten relic]

Oh, They take reviewer applications time to time

One was made not too long ago

[teal acorn]

they are only 17 reviewers

[molten relic]

Anyway, Hope you dont wait too long. Have a nice day!

[teal acorn]

thanks you too

[stoic socket]

they closed 2 days ago

[teal acorn]

yes i know

i checked it

[blissful harbor]

Does the bot description allow links?

[swift bay]

yes, and html/css

[regal cradle]

how promote works?

cant we just add money

[coral siren]

you can bid on auctions at https://auctions.top.gg

there's a lot of helpful articles at https://support.top.gg/hc/en-us/sections/23145715590300-Auctions too!

[blissful harbor]

question, i wanna make a autosetup feature but it might require admin.
Is it ok to have that as an alternative for lazy people?

[coral siren]

we don't allow any bot on the site to require administrator for any feature

requesting "administrator" in the invite url is fine, but you cannot require that permission for any feature

there's more info about permissions in this article: https://support.top.gg/hc/en-us/articles/23135298323996-How-the-Project-Reviewal-Process-Works

[gloomy shell]

you can have it as an alternative but you have to state what the actual required permissions are

like "I need Manage.. Manage.. or you can just give the bot administrator!"

[blissful harbor]

aha okay

i was thinking a seperate button on the guide instead of the default one

[gloomy shell]

as long as you do not misrepresent and state that admin is required and you clarify that it is an alternative solution youre good

[inland torrent]

My bot was rejected even though it's connected, is that normal?

[teal acorn]

How long is the queue?

[soft star]

long

[coral siren]

it looks like your bot was not online when invited to the testing server

[coral siren]

our current estimate is 1-2 weeks

[teal acorn]

My bot has already been rejected for AI. Does this look like AI? I rewrote it.

IGNORE LINKS

[coral siren]

imo? yes tbh

[teal acorn]

Seriously? I wrote this in 45 minutes 😭

Okay, I'll write again soon 😭

[gloomy shell]

I don't think it looks like AI - just make sure that you're writing from your heart and accurately representing your bot 🙂

[teal acorn]

That's what I did, I did it before and they rejected it for ai

[inland torrent]

?

[inland torrent]

Is it possible to redo the test? Because the bot is connected!

[coral siren]

please resubmit your bot and we'll get to it as soon as we can

[teal acorn]

Is it better now? 😭

[regal cradle]

users can't click this link write website better

Or link

[teal acorn]

Oh, i didnt know that

Thank you for telling me this

[regal cradle]

np

[teal acorn]

Is it good now?

I put ** to Moderation, Music and Links, for me it looks better

[normal narwhal]

looks good ! feel free to resubmit at any point ~ you won't get declined for the description again

[teal acorn]

Thank you so much!

I resubited yesterday but now i changed the description

[inland torrent]

How? I can't send it back

[blissful harbor]

You are missing the Manage Server permission to use /setup.
hello just to be sure you guys have this permission in the test server right?

[sweet grove]

We can add that permission to our self yes

[maiden kettle]

I'm frequently encountering this error on the website.

[limpid shadow]

What phone do you have?

[leaden lake]

Hello,

I was wondering how to get the image and member count updated? It states we have 101 members but our server is currently at over 1500

[soft star]

you need post your stats

@sweet grove do tag thinggy

[gloomy shell]

member count is not posted to the API

only server count

[soft star]

and that too

[leaden lake]

I didn’t see an option for stats or the server image.

[gloomy shell]

do you have the Top.gg bot in your server?

[leaden lake]

Ohh maybe the third party integration?

[soft star]

@leaden lake

[leaden lake]

This is not for the discord bot, it’s for a server listing?

[gloomy shell]

Webster thats not what he needs for a server

As I said before

[leaden lake]

I do need that for the bot I’m developing though! So thanks 🙂

[leaden lake]

I have a third party integration but maybe not the official bot?

[gloomy shell]

You need the Top.gg bot in your server to update the server avatar and the member count.

@small lantern

[leaden lake]

I’ll try and see. It was a pending server thing from years ago I edited to rebrand and refresh.

[leaden lake]

That worked! Sorry about that. It didn’t prompt me to invite it again. I’ll ensure I add the other tags message for our discord bot though. 🙂

[balmy bronze]

Hi, how to apply for reviwer

-apps

[normal narwhal]

applications were just open until the 20th, you can see the announcement here: #announcements message
they are only opened periodically and are now closed

[maiden kettle]

S25 FE

[zinc storm]

🥀

[strong wren]

tryna make my description and i have a ----- line with two empty lines before and after, yet it looks like this on the actual description... possible fix?

[leaden mirage]

Appears to be top.gg css, you’d need to inspect it

I had a similar issue with layout on one section of my description despite the css given by me being identical all over

[strong wren]

two before and none after

not a css issue

[leaden mirage]

It’ll be top.gg CSS overwriting it

Not the css you’ve given

The page itself has its own css, sometimes it can overwrite what we provide, so you’d have to see css is being provided by the page outside of what you’ve given and mess around to find out exactly what’s causing it to mess up the layout it should be

[strong wren]

i lied this was wrong

so where do i put the css then since this didnt work

[grand prism]

Inside the <style> html tag

[strong wren]

yeah i realised that

woohoo

[teal acorn]

Hello again, i added Utility and Verification section, is this looks like ai or not? (im just trying to make sure i will be accepted)

[gloomy shell]

Please dont worry if it "looks" like ai or not - just write a description to the best of your ability and you'll be fine 🙂

[teal acorn]

Yeah but who knows

[gloomy shell]

I do, i make the guidelines 🙂

[teal acorn]

Okay, I'll trust you

[wooden pine]

Will you guys add a page for Fluxer on the topgg website?

Would be neat.

[last aspen]

I’m still not able to update my member count in servers

Top gg bot is installed, top stats is installed

Permissions are good for both

[ocean dew]

If you click the update info button does that change it?

Under info it’s like refresh data

[regal cradle]

what do you mean?

you want to show the total servers?

[soft star]

theres a thing called top.gg has server listings

[quartz trail]

you need to send a webhook to it to update it no?

[regal cradle]

what is this

new thingy?

[last aspen]

The info tab is grayed out

[soft star]

no

[soft star]

been here

[soft star]

nope

[quartz trail]

hm?

then how do you update the server count ;ol

api/webhook whatever

[last aspen]

I want to update my member count

[quartz trail]

#support message

[ocean dew]

If you click the info tab does it not do anything?

Ik it wasn’t working

[last aspen]

Nothing

[soft star]

wrong one

thats for bots

[regal cradle]

ask chatgpt

[ocean dew]

Ig it’s still broken, as it hasn’t been working for a while for me too I believe others have reported it

[soft star]

he is talking about top.gg server listing aka discord servers

[quartz trail]

ah

[soft star]

ive said it few times its not for discord bot

[soft star]

https://tenor.com/view/yuji-stare-yuji-itadori-jjk-jujutsu-kaisen-yuji-stare-meme-gif-2566228405341525362

[quartz trail]

then send him the right one

not sure what the issue is lol

[soft star]

its broken like ^

[regal cradle]

really its useful it teached me how to add webhook votes log and load total servers

[last aspen]

Awesome

👏🏻

[soft star]

its not useful between this

its something with top.gg bot and top.gg site itself

[regal cradle]

it can access top.gg guide sites

[soft star]

noone beside Veld himself can fix this issue

[somber tartan]

[valid nymph]

can anyone tell me how to make top.gg vote webhook...Bcoz I forget

[daring slate]

[frigid bay]

Can't refresh server stats using mobile. When i try to click on info. For my own server on top.gg it doesn't enter also i deleted the server and added again but now stuck on review process before that the review was completed very faster now its taking lot of time...

[valid nymph]

That's not funny

[limpid shadow]

best place to check for questions like these is #development or #topgg-api. We have a bunch of examples and documentation here:

https://github.com/top-gg/webhooks-v2-nodejs-example
https://docs.top.gg/docs/API/v1/webhooks

[daring slate]

It kinda is

[limpid shadow]

can you stop?

[valid nymph]

Thanks

[daring slate]

Bruh

[limpid shadow]

this is a support channel, if you aren't planning on providing people with help, then do not speak here please

[daring slate]

How can she forget it? If she did it once she 100% knows where to find the ressources right?

[leaden mirage]

People can forget, especially if it’s been awhile. We’re human, we don’t all have a photogenic memory so let’s be kind

[daring slate]

Aight

[wintry crown]

what is the purpose of the bot joining a server? can you bump from the server?

[swift bay]

probs for membercount for the discord server

[wintry crown]

ahh i see so i need to do a webhook for reminders?

Or does it send reminders to a specific channel?

[gloomy shell]

The top.gg bot only updates your servers name, profile picture, and member count. anything else you'll need a webhook for

[wintry crown]

Is there a guide for a webhook to set reminders?

[teal acorn]

member count is not working

[gloomy shell]

its a bit finicky yes

[gloomy shell]

you'll have to check out the available options on the webhook page to see if any of them support reminders

[wintry crown]

Oh there's a page on the site?

Oh you meant this #support message

[gloomy shell]

Thats if you want to code your own webhook - there are some pre-available integrations you can quickly install from your edit page

[wintry crown]

ahh gotcha ty

[blissful harbor]

can i use gifs or apng's in the bots description?

[sullen pewter]

Hey guys

I cant vote

"Application error, has occurred A client-side exception (See your browser console for more information) "

Me right in my account, then when I'm waiting for the announcement to vote, the site shows this screen

[mossy epoch]

i had this same problem when i use iPhone 6 Plus or iPhone 7

but when i use iPhone 14 PRM it went back to normal

[sullen pewter]

[mossy epoch]

and same to and an android samsung phone as well

[mossy epoch]

maybe try other devices 🤷‍♂️

any u can have access to

[sullen pewter]

At all i have the X of the equation now

[mossy epoch]

worked fine like a wine

[mossy epoch]

u dont have pc or laptop?

[sullen pewter]

Hmm, i have Another Phone 🦇

I do my jumps Now, thx

[mossy epoch]

maybe try to login on to that phone

[mossy epoch]

[sullen pewter]

Exactly

[sullen pewter]

Try listening to "beautiful moon funk-slowded"

[mossy epoch]

not bad

[visual bolt]

Any idea why I can't update the title and description of my bot via the web interface?

Keeps saying it updated/saved but it doesn't actually update on the website:
https://top.gg/bot/602158699900829706

[hollow sluice]

How long does it take from sending a request to add a bot to top.gg until it is approved?

[teal acorn]

1-2 weeks

[hollow sluice]

so what if I update the bot continuously during that period of time?

[grand prism]

Nothing

Just make sure it stays online

[hollow sluice]

okay, thank you so much

[teal acorn]

Yoo are you from Poland?

[pure wasp]

I've been updating my server description and then saving it but it won't make changes. How to fix this.

[grand prism]

Wait I guess

[tranquil flower]

When will the bots be reviewed?

[atomic dagger]

Within 2 weeks(can take more)

[tranquil flower]

thx

[fierce crow]

@tranquil flower

Bot Reviewal Time

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue - but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

💡 In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

Feb 25, 2026, 2:56 PM

[silver pecan]

Anyway to pay for a review? To skip queue

[grand prism]

Nope

[icy summit]

Quick question, is my bot in the queue? I submitted it but when i did my connection broke, it says it is but just want to check
Bot id: 1414305145885425745

[sweet grove]

yes its in review

[icy summit]

Ohh thanks!

[wide crown]

One question. I submitted a Music Bot and I want to ask how long does it take to review him?

[grand prism]

1-2 week(s)

[lofty rose]

is there any bug currently with updating long descriptions of bots ? 🤔 I keep updating mine but it keeps reverting to the original

[grand prism]

Just wait a little bit

[lofty rose]

Oop, seems to be back to normal now

Also how do you change/add icons for the Invite and Vote buttons ?
Like on this page https://top.gg/bot/1348370129804591115?reviewPage=1

been looking through the edit options on the bot page but can't see anything juicy

Unless it's done via the API ?

[gloomy shell]

thats done through html and css which is supported in the long description

[lofty rose]

But how do you target the vote and invite buttons ? Thought those were mainly Top.GG managed 🤔

Unless there's some class attribute i can play with ?

[gloomy shell]

yes you can target items outside the description by changing the class attributes. as long as you do not hide or restrict items top.gg puts on the page such as the report function you can modify what youd like

[lofty rose]

Very interesting ! I had no idea you could do that lol

So now I just need to find the IDs/classes for those 2 buttons

Well, doesn't look like it's classes or IDs 🤔

[gloomy shell]

I'm not super well versed in it myself but you could ask for help in #development

[lofty rose]

Appreciate it ! ❤️

[atomic dagger]

Why am I not able to change the description to the long one?

[sweet grove]

what do you mean?

[atomic dagger]

I wrote short description before so now when I want to change it, it is not updating.

[sweet grove]

ya the requirement is now longer

[atomic dagger]

It is not applying the changes I'm making

[sweet grove]

do you get an error?

[atomic dagger]

No. I get "Changes have been successfully applied" but in reality not

[sweet grove]

it can take up to 5-10 minutes for changes to actually appear, but its something we are looking at decreasing

[atomic dagger]

Oh

[shell kayak]

is it possible to change the logo for my bot on the website?

[grand prism]

Update it on discord developer portal and click "refresh data" button

[shell kayak]

oh ok thanks

[wooden pine]

Seems like my question got ignored/or forgotten

[sweet grove]

I don’t see any questions from you, feel free to ask away and I’ll see if I can help!

[soft star]

is Fluxer a discord bot?

if it is

[shell inlet]

no its a new discord alternative

[sweet grove]

More like copy

[soft star]

erm

[sweet grove]

Literally no difference

[soft star]

i havent heard it before

[rocky pasture]

Nobody knows what that is

[rare harness]

i know about spacebar

but fluxer nope

[last aspen]

Any update on the info tab on the website?

[wooden pine]

It’s a discord alternative ig

A good amount of people are starting to use it due to the latest news about discord

I’m trying to find some discord servers but there aren’t any pages that support it yet so I’m just using the Discovery

[grand prism]

Top.gg support discord servers

[dreamy timber]

Yo

I try to edit my servers information on top.gg and click save, but no matter how many times I tried it won't let me edit or update my information.

[atomic dagger]

It takes about 15 minutes to be updated 🙂

[dreamy timber]

Why such a big delay

?

[atomic dagger]

Dunno!

[grand prism]

Afaik it's a cache thing and they are working on reducing it (apparently)

[atomic dagger]

I thought it as a server delay 🤔

[dreamy timber]

Most definitely website delay

[atomic dagger]

Exactly server delay, it could be.

[dreamy timber]

Every other listing sight when editing information has no delay

[atomic dagger]

Did you also notice a bit of a laggy experience while writing the description?

[dreamy timber]

Nope

I have a really good PC and everything runs smooth on it

[atomic dagger]

Ohh, it was like I was writing "intelligence" then apparently becomes "intelligenceee"

Although I have high end device

[atomic dagger]

I tried it in mobile

[dreamy timber]

Same

A tried both

[atomic dagger]

You must have I phone 9999+

🙂

[dreamy timber]

Nonetheless I can tell it has nothing to do with device

[atomic dagger]

Yeah maybe.

[dreamy timber]

It's a known fact when other listing sights editing information performs well without any delays vs top.gg

I use every listing sight

So it's a top.gg problem

Not device problem

[coral siren]

if you see something like "changes saved successfully" when you save, it means it was updated properly and the website just needs a few minutes for the cache to refresh

[dreamy timber]

It's been an hour

[atomic dagger]

Yeah bro I said that before by saying "exactly server delay".

[atomic dagger]

Huh

[coral siren]

an hour is way longer than it should take, did you see a success message when you clicked save?

[dreamy timber]

Yess update successful

Click save

Nothing

[coral siren]

can you link the page please?

[dreamy timber]

Seems that it's fixed now

🤝

[atomic dagger]

😂

[split crown]

hello there! I'm trying to change my server listing description, but when I save it, changes aren't saved... So when I refresh the page, they're gone...
Does anyone has a clue of what this issue could be?

[grand prism]

Cache

Just wait a little bit

[lofty rose]

Yep it does take a little while for them to show up !

Wish it didn't take as long so it's easier to confirm the results

I sometimes had to wait more than 15 minutes

[limpid shadow]

yeah antonio is right

in the next update we do hope it'll improve it a bit

[split crown]

ohh it finally showed up! Thank you for the info! 🙂

[split crown]

Oh it's not a problem, I just didn't know that I had to wait. Thanks!

[forest vigil]

Noticed for bot onboarding it still says:
Categories
Select the top 12 categories that best represent your community.

Other parts say project so I assume just a little oversight

[blissful harbor]

hey guys would this listed on my top.gg site get my bot declined

[gloomy shell]

no

[blissful harbor]

talking mostly about the last part

[gloomy shell]

nah

[blissful harbor]

okee good

can you have a quick peek at my page and tell me if it's alright (no testing) just a very very quick peek

[gloomy shell]

part of testing includes checking the page

[blissful harbor]

[last aspen]

Update?

[normal narwhal]

it's been escalated internally thanks for your patience !

[last aspen]

Yeah of course 😆

[arctic abyss]

how long till a bot gets its review ? been waiting awhile

[edgy jolt]

Hi there! I can see that you submitted your bot on the 23rd February. Reviewal time is currently anywhere between 1-2 weeks. Our team consists of volunteers who work in their free time, therefore we appreciate your patience! 🙏

[arctic abyss]

ahhh ok , thanks for the response

[slim zephyr]

! server

[covert mantle]

today i edit Headline my bot on top gg. why it not change any, what i need do ?

[molten relic]

Which headline are we talking about? Developer portal or Top.gg bot page?

Developer portal then you gotta click refresh data button in your page, Top.gg bot page then it needs time to apply

[covert mantle]

I edited infomation my bot in top.gg, but saved success , not any change, need time right ?

[molten relic]

Yeah the page itself needs time to refresh

[sturdy swan]

Hi! My bot Jeremy (ID: 1367987996741337088) has been pending review for about 2 weeks. Just wanted to check if everything looks okay on your end.

<@&817055174613794826>

@normal narwhal

anyone?

[soft star]

one it takes 1 or 2 weeks and dont ping staff use #staff-tickets

and they will get to it somepoint in time

they are volunteer, so they will get it when they got free time and they do it by queue

[rigid wedge]

You can’t change the pfp of your bot?

[fierce crow]

@rigid wedge

Refresh Bot Data

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

Not working?

Please make sure everything in the project's edit page is up to date including all required fields and links.

Feb 27, 2026, 1:23 PM

[edgy jolt]

Hi there! Like Webster said, reviews can currently take up to 1-2 weeks, sometimes more for others depending on the complexities of projects we have in queue. That being said, I can see that you submitted Jeremy on the 18th February (9 days). One of the team will get to it eventually, we appreciate your patience!

[icy summit]

hi! How long is the queue at the moment?

Sorry, just needed to read the message above

[sour stream]

hey, i want to update my bot description for 10min now and it doesnt change it. what can i do? also my server count is completely wrong. can anyone help me?

[teal acorn]

its taking some time to refresh

[sour stream]

kk thanks

how long does it typically take. does it really take half an hour?

[teal acorn]

for me its taking 1-3 minutes

[sour stream]

now it refreshed. that took long

[atomic dagger]

Bro I have one suggestion for you, that is remove administrator permission from your bot. No bot needs it.

[soft star]

administration isn’t allowed on commands but on discord invite it’s allowed if the bots doesn’t abuse it

[atomic dagger]

Still but rare.

[soft star]

not still it’s lot easier turn it off on discord invite

plus users can edit the role permissions on the bot itself

[atomic dagger]

Right point

[soft star]

exactly

[atomic dagger]

[maiden kayak]

hi

[latent jay]

@lone anvil peace fam is there a way a member can help optimize the listing of another server owner without having full ownership of the listing and there acc but with there premission ofc 🤔

[fierce crow]

Create A Team

Head over to https://top.gg/teams/new and fill out the required information!

Feb 27, 2026, 8:51 PM

[sweet grove]

Hey @latent jay you can use teams, and move that entity over to the team

[latent jay]

can you explain a bit more cus it says ownership and such yk so its a bit scary 😅

[sweet grove]

Ya so the owner who owns it right now would make a team in https://top.gg/teams/new then they would go to the edit page of the server or bot and click transfer and select the team, then they would add you to the team under the team settings

https://support.top.gg/hc/en-us/articles/23146808091164-Teams-Overview

Way more detail in our support article

[latent jay]

thanks fam i really appreciate the longer explenation 😊🤍

@sweet grove sorry fam can you please let me know if they need to add a username or user id to add a team member

[sweet grove]

User ID

[gloomy shell]

Topgg user ID just to clarify 🙂

[grizzled mesa]

i need help with my bot

[gloomy shell]

what kind of help?

[grizzled mesa]

so a person that used to be in the team owns bot on top.gg n he vanished from dc

i can prove i own the application n all its verified and such

[gloomy shell]

you can open a #staff-tickets - use the Moderator embed and choose ownership transfer. one of our mods (when available) will help you prove ownership and get it transferred for you 🙂

[grizzled mesa]

okay thank you so much

[gloomy shell]

you're very welcome!

[sturdy swan]

[regal cradle]

how to load total members in my discord server profile

[wicked herald]

why i can't change my bot description anymore?

[grand prism]

You can, you just have to wait for it to update

[wicked herald]

it takes so long? it was usually almost intsant

[grand prism]

5-10 minutes. Some time ago Veld mentioned that they had changed the way the description is stored and apparently this wait time is the result of that I guess

[wicked herald]

Thank you, i missed that update!

[wicked herald]

It changed to a test, but then i changed to the real description and i’m still waiting since 20 mins now…

Now my description is ‘hello world’ 😅

I’m hopefully waiting

[grizzled mesa]

can anyone here help with this

why the pfp and server count is far off

we are sitting here at servers

[grand prism]

To update your bot's avatar click the “refresh data” button. As for the number of servers: it must be sent via the top.gg API

[grizzled mesa]

okay so i need to use the intagrations in my codebase?

it still didint refresh

[sweet grove]

https://top.gg/bot/1125104541394804827

[grizzled mesa]

nvm ig its good

[sweet grove]

https://top.gg/bot/1125104541394804827?without-cache=1

might take time for Discord embed but its showing on the listing

idk why I replied to that message

[grizzled mesa]

also what port should i use for webhook?

[sweet grove]

We don’t have a particular port that needs to be used

[grizzled mesa]

for the webhook intigration

[sweet grove]

Ya you don’t need a port from us for that?

You just open a port on your server and then do the IP:PORT/callback

we just send a POST to whatever you give us

[grizzled mesa]

whats the recommended one

[sweet grove]

whatever one isn’t being used it doesn’t matter

Don’t do a common one

[grizzled mesa]

okay

[sweet grove]

6767

That’s what I use

[grizzled mesa]

28641 lol

i used

[soft star]

yes you do?

oh

you just explain it

[soft star]

doesnt matter what port you use but has to make sure that port isnt listening to anything on the vps

hell im using 8000 and its most common port

beside 3000 but for me thats already being used i think\

[dry pelican]

I think he is saying don't use a common one as it's better pratice as stuff like 443/80 will be scanned religiously by script kiddies. That said no matter what port you use it'll get picked up some bot somewhere.

[ocean vessel]

@sweet grove hey ive a question, suppose i have a bot with a command named /nitro, what it'll do is send a prank nitro embed which on claiming sends a rickroll vid. but ive also added a disclaimer in the message of nitro command. so will this action be allowed on bots on topgg

[sweet grove]

Yes

[eager bough]

G'day! Are you able to review my bot that I sent in to be reviewed?

I can send you the bot ID if needed.

[icy summit]

Waiting time is around 1-2 weeks :)

[ocean vessel]

Only if the disclaimer exists, right?

[sweet grove]

doesn't need one

its an obivous troll command so it doesn't matter

[civic moth]

does editing something on ur bot application delay how long it takes to get approved?

[sweet grove]

no

[civic moth]

ok thanks

[dreamy lynx]

hello, is there an issue with making changes to bots? I'm saving changes, but nothing is changing..

[sudden dagger]

Not for me

[grand prism]

You have to wait for it to update

[sudden dagger]

It is quite a slow website to be honest

[dreamy lynx]

oh okay i updated the description, but it doesnt even show on the preview lol

oh yah now it shows

thought something was wrong since in the past it was faster lol

[grand prism]

Yea, Veld did some changes to descriptions and how they are stored afaik and now they are affected by the cache

[dreamy lynx]

ahh that makes sense, thank you for the help!

[grizzled mesa]

so i submitted my bot for review but it isn’t in #mod-logs

i’d 1430455618149548164

[grand prism]

Then it has not yet been checked

[grizzled mesa]

ohhh i thought it sends logs there as i submit my bad

[civic moth]

I need to wait another week an a half for my bot to get approved because of the bio?

[cyan agate]

can i get this review removed lmao https://top.gg/bot/717716451699589143?reviewPage=1

also this one has been in review for about 4 years now

same as this one

[gloomy shell]

you can ask for that in a ticket #staff-tickets

[cyan agate]

okii thank u

[bold vortex]

Hi, I have a question. I developed a Discord bot and I am wondering if there are people who could test it before I pay to host it online and give me their opinion. I have seen so many unfinished Discord bots that I do not feel comfortable uploading mine until I get some positive feedback.

I know you have reviewers for your top.gg page, but is there any place where random testers can try it?

[civic moth]

Ask ur friends that’s usually my way of doing it

I can test for u if u need

[bold vortex]

i dont have friends xD and ok, ill give you on pm ?

[civic moth]

Send a friend rq I have dms turned off

[soft star]

no, but you can use a alt for that

[bold vortex]

I already tested it myself, I just need external testers 🙂

[soft star]

we dont do that here, best thing i can tell you, use your alt and dont put alt id on any dev commands like that you will know its very simple.

[bold vortex]

yea but, it's an admin bot, so it can't be used like a normal role. but its good, I’ll try another way, thanks anyway 🙂

[sturdy swan]

@gray tartan

[gray tartan]

Please open a ticket in #staff-tickets if you are want to discuss your bot decline.

[sturdy swan]

sure

[sturdy swan]

hey

[flat bobcat]

okay so what exactly happened to my bot after I was told it was going back in the queue

[solar fjord]

any help?

[leaden mirage]

It goes back into the queue and you just have to wait for it to be reviewed again 😊

[flat bobcat]

been almost 6+ months

that and I don't even think it was put back into the queue

[leaden mirage]

It gets added to the queue as soon as you submit it with any changes you’ve made if it’s a resubmit

Are you sure it wasn’t declined/approved since you did?

[flat bobcat]

I was told that the support person would do it by that exact person

the reason it was declined in the first place was bogus anyway

[leaden mirage]

I would open up a ticket then #staff-tickets

[flat bobcat]

I already opened a ticket previously

plus I was told I had like one more chance or the bot gets banned or some shit

even though it got declined for bs

there's a billion of other bots on the site that do the same

yet every example I gave got ignored because they couldn't admit they were wrong

[grand prism]

That's the worst argument you can use. You should report them instead of arguing that others do it so you should be able to as well and you should keep it for tickets instead of bringing it up here because that's sounds like a specific case rather than general support

[flat bobcat]

yet dyno is one of the examples

mee6 too

what exactly would me reporting 2 of the biggest bots do?

the reports would just get flagged as spam or something and ignored

[flat bobcat]

can't opt out of this bs

and that's worse than what I had

BTW

that single message

takes up more than 5 seperate screenshots

so tell me how I can't opt out of that

and why I can't

my bot gets declined for one command not having an opt out feature.

and yet dyno is allowed to spam millions of people's dms with invites every time they join a new server

oh, and mee6 actually breaks discords tos, and topggs tos and topgg ignores it like nothing happened because mee6 pays them tens of thousands every month

[grand prism]

Here we go again

[flat bobcat]

eh?

stop licking discords and topgg's feet

if they're gonna enforce a rule on me it should not exclusively be enforced on me

besides basically every mute command acts the same as a "DM" command

yet I don't see bots getting denied for not having opt out features for that

the rule states "Bots with commands allowing a user to DM another user must either state the author or that it was anonymous; in addition to having a block or opt-out feature."

you can literally tell someone to kill themselves in mute reasons, among many other things

besides

I was told my bot would get put back into the queue yet its been forever.

[tacit zodiac]

Clear your cookies please

[celest shuttle]

Mine not been in the queue long but I know everyone busy getting on with life so can take a while for them to get through everyone’s but being patient is key and will get seen when they have free time (they don’t get paid to do it)

[sturdy swan]

@gray tartan you here?

[gray tartan]

hello, what do you need help with

[plush glade]

Hi just wondering how long do reviews for bots typically take?

[gloomy shell]

right now 1-2 weeks is the usual

[sturdy swan]

@gray tartan r u available to check it now

[gray tartan]

Please be patient about your bot review

[sturdy swan]

Alr

[earnest escarp]

cola.c hey you here, wanted to ask for something

[zinc girder]

So i have to wait 1-2 Weeks to get my server in top.gg?

[gloomy shell]

servers are instantly approved upon submission by an automoderator unless something has been flagged as possibly breaking our rules

[errant hearth]

Hi there, I'm reaching out to verify the official IP addresses for top.gg webhooks. While the documentation mentions 159.203.105.187, my logs show incoming traffic from the 34.96.4x.x range instead. Are these new IPs part of your official allowlist? Thanks!

Could it be that these specific IPs are only used for the Test button functionality, while the documented IP is used for live production votes? I'd like to make sure my firewall is correctly configured for both cases

[grand prism]

Veld said they are gonna publish updated IP range but idk if they did tbh

[errant hearth]

I’ve already tracked 6 different IPs just by testing the webhook.

[tacit ermine]

Hey. What's the general turn around time for a discord bot review? I'm not sure if I missed that somewhere when applying.

[strong wren]

1-2 weeks

[tacit ermine]

thanks

[flat bobcat]

don't make excuses for them

[flat bobcat]

so why has mine taken over 6 months or however long it's been

def way longer than a single month

[strong wren]

You sure it's submitted?

Create a #staff-tickets

[flat bobcat]

was told by the last person I made a ticket with they'd add it to the queue

[cerulean blaze]

Simply because it was not resubmitted, you need to submit it again so that it can be reviewed once more

[flat bobcat]

was told by the last person I made a ticket with they'd add it to the queue

since I made a complaint about the decline reason

at the end they said they'd add it back into the queue

since they wouldn't re review it

[cerulean blaze]

I think you misunderstood them, because the bot needs to be resubmitted again in order to be reviewed

[flat bobcat]

no

they explicitly said that they would add it to the queue again

[cerulean blaze]

In this case, feel free to open a ticket so you can contact the person who told you that and understand more from them

[flat bobcat]

I don't want to deal with that person again

they couldn't admit they were wrong

and people don't change that fast

so dealing with them again won't be very nice

[cerulean blaze]

You can contact one of the moderators if you would like to discuss the matter by opening a moderator ticket

[flat bobcat]

if I'm going to be completely honest I just want my bot listed and to not have to deal with anyone here anymore

I've wasted enough of my time

trying to get my bot listed

[cerulean blaze]

I understand that, but that’s not possible based on what I told you. You need to resubmit the bot in order for it to be reviewed

[flat bobcat]

I was also told last time that I only have one more chance before my bots banned or whatever

which honestly is BS because the first time I didn't even realise it had been declined

[long ferry]

yeah must be hard to read previous decline reasons

[flat bobcat]

it had been over a year

I figured that I didn't get notified it must have been accepted

until I went and checked

but yeah totally hard to read previous decline reasons

it'd be nice if there was a checkmark to say I allow to be dmed about if my application is accepted or rejected

but hey that's too practical to add

afterall this doesn't even list my server that's already on the website

and clicking the features button gives a 403

I resubmitted even though It should have already been in the queue

but hey, getting victim blamed is fun

[normal narwhal]

if you're in this server, you do get a DM on whether its approved/declined (and a ping in #mod-logs ), as well as an email which sends regardless if youre in this server or not. we apologize for the frustration and confusion on this matter; for reference, we cannot resubmit a bot for you. in the future, if things are taking a bit longer than expected/stated, we encourage you to follow up and check in with us so you don't feel like you've wasted time waiting around thanks for your patience, as i mentioned i know this is very frustrating and i don't want to negate that.

[plush glade]

Do these get auto applied to our account?

[coral siren]

i believe xiuh will be reaching out to you based on that

[gloomy shell]

@plush glade - just sent you a message, apologies on the delay!

[plush glade]

Thanks

[river sundial]

Hello hope you doing good. My questoin is server votes don't reset to 0 no more ?

[grand prism]

#announcements message

[river sundial]

Thank you

[maiden kayak]

Hello, good evening. I'm currently using translation. My Discord bot is still not published on Top GG. How many days will the review process take?

[grand prism]

1-2 week(s) so it would be 7-14 days

[plush glade]

Are you able to edit a bit project details once it's been sent for review?

[grand prism]

Yes

And it doesn't affect position in the queue

[plush glade]

Odd bcuz I edit the description then refresh page and edits haven't gone through

Got someone else to write it for me and it's terrible so tried to update it and it didn't seem to work

[grand prism]

You have to wait, description is cached

[finite jackal]

when my bot wiilll revieww

[plush glade]

I'll give it an hour and see if it's gone through

-# I did clear cache to see if that fixed but it didn't seem to

[coral siren]

it looks like a bot of yours was declined just a few days ago: #mod-logs message
if you have an issue with the decline reason or would like to speak to the reviewer, you can do so here: #staff-tickets message

[coral siren]

it's server side cache, not browser cache - an hour should be more than enough for your changes to take effect

[finite jackal]

i talked an re applied wating for reviewing

[plush glade]

Alright thank you, so saving then waiting a little while changes should show up :)?

[coral siren]

yep, just make sure you see a success message when you save

[atomic dagger]

Why does the amount of views get down on the second day of approval(even my bot got 3 servers on the day of approval)? I have noticed this pattern with my second bot also.

[coral siren]

hmm, i don't have an exact answer for that, but i'd guess it has something to do with placement on the trending list

it seems to be mostly based on vote count, but perhaps a bot that was just listed that day is favored in that listing

https://top.gg/list/new perhaps

[atomic dagger]

Oh! Thanks for the explanation!

[woven swan]

How do i apply to be a reviewer?

[grand prism]

You can't at the moment, applications are closed afaik

[woven swan]

Alrighty

[pulsar summit]

hi, where can i apply to verify my discord bot for a top.gg listing?

[grand prism]

This perhaps?

https://top.gg/bot/new

[pulsar summit]

i made one a few days ago, still not verified yet..

[fierce crow]

@pulsar summit

Bot Reviewal Time

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue - but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

💡 In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

Mar 3, 2026, 11:47 PM

[pulsar summit]

oh okay.. appreciate it..

[pulsar sun]

Can I apply to join Reviewers team?

[fierce crow]

@pulsar summit

Volunteer Applications

Hey! It seems like you're interested in volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, project reviewing, moderation, and more!

🕵️ Reviewers

Reviewers are Top.gg staff and must be 18 or older. Reviewers review the projects submitted to the site before they are listed to make sure they follow our rules.

⚡ Moderators

Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications

Applications are currently CLOSED.

Mar 4, 2026, 6:08 AM

[coral siren]

sorry that’s for you not gum

sorry gum

[pulsar summit]

oh all good

😭😭

[pulsar sun]

Sad

[left badge]

Hi, I found a small bug on this form. There is no event.preventDefault() on the <form> element, so the page reload before the request is sent

And the input placeholder is not correct

[daring lagoon]

Due to some sort of change my top.gg site looks awful and i cant update the long description. It says it saved but changes back on reload and doesnt update the actual page. What can i do?

page is: https://top.gg/bot/853490879753617458/

[grand prism]

Just wait

[polar lance]

@slender falcon sir when is review

[fierce crow]

@polar lance

Bot Reviewal Time

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue - but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

💡 In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

Mar 4, 2026, 3:02 PM

[polar lance]

one week over

[leaden mirage]

It can sometimes take longer than the average time, just need to be patient 🙂

[worldly trellis]

@coral siren maybe dont close your dms if it says to dm you.

[gloomy shell]

please use #staff-tickets - the notice saying to dm the reviewer is out of date and we're working on getting it updated

[plush glade]

Hi just wondering how I can't get payload information for importing commands on my bot page, tried to import the payload info I had but it didn't work.

Is there any sort of documentation on this

[slender falcon]

its the same payload you give to discord for slash commands

literally a 1:1, take what you send to discord and also send it to top.gg

[normal narwhal]

the language field is for what language your bot is available in, ie english, spanish, etc

[shrewd hamlet]

[shrewd hamlet]

[haughty canopy]

Is there a reason on my end for my server count not updating? I've pressed the refresh data button and have waited a while. Id if this helps 1457887163315261463

[bronze hatch]

is it normal that the bot after i save my description the old one comes back on the website?

[molten relic]

Bot descriptions are cached and it needs time to apply, Usually my case it was around 5-10m but I've seen people say it goes up to few hours

[limpid shadow]

look it up in your own language

[leaden mirage]

You need to push the server count yourself, it can be done using the topgg api, #topgg-api

[hazy plover]

where are my old webhoks

[coral siren]

do you see this at the bottom of your Integrations & API tab?

[glacial wharf]

Is there a specific place to request the project creator role? 👀
https://top.gg/bot/688874978162376760

[grand prism]

You should receive it automatically but if not, moderator will likely give it to you after reading your message

[worldly trellis]

@coral siren Thank you for the help! and sorry if i sounded rude yesterday was not my intention!

Appreciate your volunteer work :))

[coral siren]

not at all, thanks for the kinds words

[haughty canopy]

alr thanks

[daring slate]

Are the mails still active when an application gets accepted/rejected or not?

[coral siren]

you'll receive an email, a ping in #mod-logs, and a dm from @wild stone if your messages are open

[daring slate]

Cause I didn’t get an email when my application got accepted

And this also has happened a long time ago already.

[coral siren]

afaik emails are still sent, but i'm double checking that to be certain

i will get back to you on that!

[daring slate]

Aight. Pls ping me next time tho

[waxen fossil]

I changed my bots name/avatar in Discord developer portal (both bot, and general info section) but top.gg did not update any of them. What do i do?

[fierce crow]

@waxen fossil

Refresh Bot Data

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

Not working?

Please make sure everything in the project's edit page is up to date including all required fields and links.

Mar 5, 2026, 6:10 PM

[coral siren]

just fyi if you recently updated it in the developer portal, it can take some time

[waxen fossil]

thanks it works!!!!!

[wanton lantern]

hello guys

[still pewter]

hey I ve tried changing my bot s description, I press save but nothing changes

[grand prism]

You have to wait a few minutes

[gloomy shell]

it takes a few minutes to update due to caching

yeah

[still pewter]

aight thank you guys

[icy stirrup]

Who I talk about my review I believe there was a mistake

And the email said come here

[grand prism]

Make a ticket on #staff-tickets

[icy stirrup]

There no option for server reviewer

So I'm gonna put bot

Wait

It said not too

Idk

[sweet grove]

A bot decline?

A server decline?

Or a review/comment left on your bot or server

[icy stirrup]

This

[sweet grove]

Just open up a mod ticket and click other

[icy stirrup]

Ok

[sweet grove]

Then category other

[icy stirrup]

Ok thanks I just want to open in the right category 😔

[sweet grove]

Ofc no problem

[earnest kayak]

How do I change my bot's name on Top.gg?

I changed my bot's name with support and I want to know how to change it on Top.gg, do you understand?

[fierce crow]

@earnest kayak

Refresh Bot Data

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

Not working?

Please make sure everything in the project's edit page is up to date including all required fields and links.

Mar 6, 2026, 12:14 AM

[earnest kayak]

I did that initially, but it didn’t work.

[sweet grove]

it can sometimes take time

[solar fjord]

it has queueing system so i can what number my bot is at in reviewing?

[fierce crow]

@solar fjord

Bot Reviewal Time

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue - but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

💡 In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

Mar 6, 2026, 11:00 AM

[coral siren]

no way to see the exact position in queue, but the timeline is around 1-2 weeks from submission

[polar river]

I’ve gotten bot reviews form 1 hour after submission to 2 weeks be patient with the reviewers they take time out of there day to do this

[modest cape]

I don't have any adblock on, and the captcha just never appear

[sweet grove]

does reloading fix it?