#support

1 messages · Page 126 of 1

pliant nacelle
#

I have used my bot's website in an iframe in the long description for quite a long time without any issues. Recently, I started to see a problem: it does not work on Top.gg while trying the same iframe on other websites.

potent rapids
#

are u trying to open the analytics page or is that really the iframe in your bot description

potent rapids
#

Only the iframe itself does this error or the entire topgg page

dense patrol
#

Is markdown supported in the descriptions?

strong wren
#

yes

#

it supports custom html and css

dense patrol
strong wren
#

you have to use the html stuff

#

mdx doesnt work i dont think

rapid spruce
#

anyone know how to make it so when someone votes for your discord bot, it sends a message to a set channel?
eg.

vale stream
last aspen
#

I keep getting a 404 message

#

a video would be nice for this kind of thing

#

does the bot i made need to be approved first before I can use webhooks within topgg

vagrant hinge
#

why when i add a bot from top.gg it redirects me to a weird page ?

last aspen
#

is there any <@&817055174613794826> here?

vagrant hinge
grand prism
#

Crazy support scam

last aspen
#

Jesus

coral siren
coral siren
wheat monolith
#

do i really have to ping someone

indigo bloom
wheat monolith
indigo bloom
#

DONT CLICK THIS

wheat monolith
indigo bloom
wheat monolith
indigo bloom
#

than the Tag should be there

#

is it not?

wheat monolith
indigo bloom
#

can you send the link?

wheat monolith
indigo bloom
wheat monolith
#

still not showing

potent rapids
#

I recently saw a promotable on top.gg auctions which is clearly against discord TOS. Is top.gg allowing those or?

indigo bloom
upbeat ice
#

this still shows "3". However, the bot has like 58 servers

potent rapids
last aspen
#

Can a staff member review my bot👀🙏🏼

shell inlet
#

the current waiting time is 1 to 2 weeks

#

you need to wait until your bot’s turn comes

potent rapids
upbeat ice
#

💀

jaunty scarab
potent rapids
#

@fluid birch

alpine lake
#

If my bot uses both prefix commands as well as / commands which one should I list on the website

#

It mainly uses / commands

leaden mirage
#

| being the separator, though you can decide how you do it

last aspen
rigid wedge
#

Can I use FastAPI to handle Top.gg vote webhooks and retrieve user vote info and post server counts?

vagrant hinge
coral siren
vagrant hinge
vagrant hinge
coral siren
#

no worries lol

marsh monolith
#

Hi, how do I know if I won a slot?

gloomy shell
#

and will be required to pay for it

rigid wedge
rigid wedge
vale stream
rigid wedge
edgy holly
#

n

sinful girder
rigid wedge
sinful girder
rigid wedge
#

Tried FastAPI and no luck

sinful girder
rigid wedge
sinful girder
#

@rigid wedge this is the docs, even has webhooks example

rigid wedge
sinful girder
sinful girder
#

good luck!

void mesa
#

how long does it usually take for the bot to be reviewed? is there a specific range?

grand prism
#

1-2 weeks

leaden mirage
#

@gloomy shell

sweet grove
#

@fluid birch

strong wren
#

I try to import my bots commands... paste the thing, click import, it loads, and then does nothing, doesnt close menu, no message, no popup etc

gusty gyro
#

How do you import commands? 🤔

strong wren
gusty gyro
#

I know that part but not sure exactly what I'm supposed to post there is there a special format I have to put the commands in?

strong wren
#

yes

coral siren
coral siren
#

i remember having that issue myself a while back

strong wren
#

Yeah it did that, thanks

#

If I want to edit it do I just reimport?

coral siren
#

it gets overwritten entirely

strong wren
#

It's a shame that subcommands (groups) aren't fully shown

#

That's like 90% of my commands 😭

coral siren
strong wren
#

I will do

long ferry
#

hello oh dearwst mods @fluid birch

fluid birch
#

getting a lot of those scams recently :(

noble lark
#

I applied for the approval of my bot on top.gg

#

It's still under verification

#

Been like a week

#

Any idea till when will it be done?

lofty plume
#

Hey guys, please, I need anti-hacking commands

#

@fluid birch

#

@coral siren

naive monolith
#

I’ve voted for Mudae but the vote didn’t go through. I voted about 5 hours ago

coral siren
coral siren
#

if you’re looking for something along the lines of security/anti raid, you can search directly on the website

coral siren
noble lark
#

will we be informed?

coral siren
grim pulsar
#

I'm getting a really weird 180k character metadata of some html page whenver someone votes, as a response, to the webhook

#

Anybody knows what could be going on?

#

started randomly happening about 2 months ago, was working perfectly fine before that and I changed nothing in the duration between

upper tangle
#

how this thing work?

astral charm
coral siren
coral siren
grim pulsar
coral siren
grim pulsar
#

That could be it, let me check if it errors before I query that endpoint, or after

grim pulsar
#

thank you so much for your help, but I do hope that the devs decide to restore that endpoint soon

coral siren
#

glad u got it figured out DoggThumbsUp

coral siren
# upper tangle can you send example?

like this for example

[
  { "name": "your-command", "description": "really cool description" },
  { "name": "next-command", "description": "another cool description" }
]
astral charm
coral siren
astral charm
astral charm
coral siren
#

it's probably best to open a ticket so your issue doesn't get buried here

astral charm
#

I can’t even create a ticket

sweet grove
#

what does it show when you try to create one?

coral siren
#

works for me Thonk

sweet grove
#

the request ownership transfer is the only one that we aware of being broken, and I pushed a fix yesterday night its just getting reviewed.

astral charm
#

Good

astral charm
sinful girder
#

why does it say 0 servers in the widget?

#

and is there maybe a different one(widget)?

fierce crowBOT
#
Updating Server Count

To update your bot's server count, use the server_count parameter as documented in the Top.gg API.

If you want the server count to update automatically whenever your bot joins or leaves a server, you will need to implement this logic in your guild join and guild leave event handlers.

Server count updates should be sent using the following endpoint: POST: https://top.gg/api/bots/{your_bot_id}/stats.

sinful girder
#

thanks

#

@slender falcon and authorization?

vale stream
sinful girder
#

wait

coral siren
#

webhook authorization is different from top.gg token

vale stream
#

Yeah but you also need tokens

sinful girder
coral siren
#

create a token in this section of your "Integrations & API" page

sinful girder
sinful girder
#

I didn't get one and the data didn't change

#
const res = await fetch(`https://top.gg/api/bots/${BOT_ID}/stats`, {
      method: "POST",
      headers: {
        "Content-Type": "application/json",
        "Authorization": TOPGG_TOKEN,
      },
      body: JSON.stringify({
        server_count: SERVER_COUNT,
      }),
    });
#

is it not like this?

#

does it have to be :${BOT_ID}/ ?

coral siren
coral siren
#

what is your current server count?

sinful girder
#

66

coral siren
#

it seems to have posted properly then

coral siren
#

i tested it myself and the embedded widget on the /widgets page doesn't update immediately

sinful girder
#

by any chance is there other widgets?

coral siren
#

maybe someone else can answer that

sinful girder
#

no worries, thanks for the help!

sinful girder
coral siren
sinful girder
#

no worries

#

thanks again!

#

oh sorry

#

one more thing

#

other then the goofy styling, how do I submit my commands?

#

and does it only take slash commands?

coral siren
#

it should be an array of objects, each with name and description properties

sinful girder
#

from the discord api?

coral siren
#

i guess in theory you could upload any commands, but they'll be prefixed with / by default

coral siren
#

iirc it also accepts slash command builder format

sinful girder
#

alrighty, thanks!

coral siren
#

np and best of luck

sinful girder
#

the import doesn't even do anything

coral siren
#

you have to reload your page and see if the commands appear

sinful girder
#

I did

#

nothing

coral siren
#

maybe it's not correct then, do you mind sharing a snippet of the payload you're pasting?

sinful girder
#

I'm getting it from the discord api

#

so it can't be wrong

#
const res = await fetch(
  `https://discord.com/api/v10/applications/${client.user.id}/commands`,
  {
    headers: {
      Authorization: `Bot ${client.token}`,
    },
  }
);```
#

it can't be wrong

coral siren
# sinful girder

maybe there's a strange field that's causing an error on our side

#

can you try removing all except name and description?

sinful girder
#

alright

#

1s

sinful girder
#

do I open a support ticket?

#

this is definitely a bug

coral siren
#

maybe that causes an error on our side for some reason

sinful girder
coral siren
#

afaik the website ignores everything other than name and description tho

#

so i think that wouldn't make a difference

#

my best guess is to try ensuring each command name is unique

sinful girder
#
[
  {
    "name": "sendmessage",
    "description": "send a message to a channel good for trolling"
  },
  {
    "name": "avatar",
    "description": "Get Avatar!"
  },
  {
    "name": "help",
    "description": "Provides help information for all commands."
  },
  {
    "name": "ping",
    "description": "returns websocket ping"
  },
  {
    "name": "userinfo",
    "description": "Displays the target's information."
  },
  {
    "name": "ban",
    "description": "Ban a member"
  },
  {
    "name": "clear-all-infractions",
    "description": "description"
  },
  {
    "name": "clear-warnings",
    "description": "Clear all warnings for a specific user"
  },
  {
    "name": "eval",
    "description": "Eval A Javascript Code!"
  },
  {
    "name": "infractions",
    "description": "Displays all infractions for a member."
  },
  {
    "name": "kick",
    "description": "kick a member"
  },
  {
    "name": "mute",
    "description": "Mutes a member in the server"
  },
  {
    "name": "reload",
    "description": "Reloads a command or all commands."
  },
  {
    "name": "timeout",
    "description": "Timeout a member"
  },
  {
    "name": "unban",
    "description": "Unban Someone using their"
  },
  {
    "name": "unmute",
    "description": "Unmutes a member in the server"
  },
  {
    "name": "profile",
    "description": "Check A User's Profile"
  },
  {
    "name": "warn",
    "description": "Warn a user"
  },
  {
    "name": "set-autorole",
    "description": "Give a role to a person who joins"
  },
  {
    "name": "delete-autorole",
    "description": "Reset the autorole system for this server"
  },
  {
    "name": "emit",
    "description": "Emit the selected event"
  },
  {
    "name": "getinvite",
    "description": "Generates an invitation to the server"
  },
  {
    "name": "set-leave",
    "description": "Leave Channel"
  },
  {
    "name": "logs",
    "description": "Set the log channel for the guild."
  },
  {
    "name": "delete-leave",
    "description": "Delete Leave Channel"
  },
  {
    "name": "delete-welcome",
    "description": "Delete Welcome Channel"
  },
  {
    "name": "roleall",
    "description": "Gives everyone a specific role all at once"
  },
  {
    "name": "set-muted-role",
    "description": "Set the mute role for this server"
  },
  {
    "name": "unwarn",
    "description": "Remove a specific warning by its ID"
  },
  {
    "name": "set-welcome",
    "description": "Welcome Channel"
  },
  {
    "name": "suggestion",
    "description": "Suggestion System!"
  },
  {
    "name": "guessthenumber",
    "description": "Setup Guess-the-number."
  },
  {
    "name": "infractions",
    "description": ""
  },
  {
    "name": "set-staff-role",
    "description": "Assign a staff role for the server."
  },
  {
    "name": "ticket-category",
    "description": "Set a category for ticket channels."
  },
  {
    "name": "ticket-setup",
    "description": "Setup the ticket system."
  },
  {
    "name": "ticket-blacklist",
    "description": "Blacklist or unblacklist a user from creating tickets."
  },
  {
    "name": "ticket-allow-user",
    "description": "Allow a user to access a ticket."
  },
  {
    "name": "ticket-deny-user",
    "description": "Denies a user from accessing a ticket."
  }
]```
#

this should be it

#

if not

#

yeah

#

didn't work

coral siren
sinful girder
#

oh wait

#

yh

#

finally

#

it works now, although felt like I was playing bingo

coral siren
#

well glad u were able to get it working!

#

i'll make a mental note of the duplicate cmds thing

sinful girder
#

would be cool

#

like if type then set it if no type take it as normal slash command

coral siren
sinful girder
#

perfect, thanks again!

sinful girder
#

how do I check if my server review has been approved or not?

fierce crowBOT
#
Server Review Notifications
If your server is approved

You'll receive an email at the email linked to your Discord account.

If your server is declined

You'll receive an email at the email linked to your Discord account.

fluid birch
#

@sinful girder ^

sinful girder
grand prism
#

@zinc oracle

rough lynx
#

What the reason of this downfall?

long ferry
#

probably was approved, was in new, then fell out of it

bright gyro
#

the github repo link should allow gitlab links

bright gyro
#

Or ill just have to tragically make the github link send the user to a page with a gitlab link

sinful girder
wary shore
#

My bot has been under review for 11 days…

grand prism
#

That's still less than 2 weeks no?

sinful girder
#

are server automatically approved?

sinful girder
coral siren
sinful girder
rough lynx
#

Is there a document explaining what voting work in top.gg?

astral charm
coral siren
# rough lynx Is there a document explaining what voting work in top.gg?

i'm not 100% sure if we have a dedicated article related to voting, but you may find some helpful information here: https://support.top.gg/hc/en-us/articles/23134885714076-A-Quick-Start-Guide-to-Top-gg

but here's a basic explanation of the voting system

  1. users can vote for bots/servers every 12 hours
  2. each vote is doubled on the weekends (so 1 vote would increase your vote count by 2)
  3. votes reset on the 1st of each month
  4. you can use webhooks (for bots) or the api (for servers) to track when users vote for your projects
warped haven
#

Why are you taking so long to accept or reject bots?

floral pagoda
#

Friendly reminder that we are all volunteers! :)

gloomy shell
#

We are alwasy keeping an eye on the amount of time it takes for reviews and assess if we need to make changes, such as add new reviewers.

#

Thank you for your patience 🙂

warped haven
#

🙂

sinful girder
#

I'm not able to save changed to my bot's page

#

no error, no success

#

button does nothing

#

alr nvm a refresh fixed it

#

although lost all changeslol

coral siren
sinful girder
#

althoug, let me check the support server rq

#

oh so we are not able to select a support server

autumn sinew
#

@cerulean ember Heyy Is it acceptable to mention a feature in a bot’s tagline if it isn’t actually available or doesn’t work?

sinful girder
autumn sinew
sinful girder
#

I'm pretty sure they would remove the tag or maybe even remove the bot from top.gg

autumn sinew
#

every music bot

#

has that tag crossfade

#

in thier desc or tagline

#

but they dont offer

#

or it doesnt works

sinful girder
#

Is your bot one of them?

autumn sinew
#

they arent gonna reomve every muusic bot

#

so

autumn sinew
#

my bot actually has it

sinful girder
autumn sinew
sinful girder
#

Please provide as much details as possible in the report

autumn sinew
#

yeye

sinful girder
#

Thanks

sinful girder
#

any idea why my iframe is hard stuck like this?

north snow
#

come on guys I've been waiting 14 days for bot approval. I've been waiting since the 09.01 and today is the 23.01... do you need some help with the approval process?

#

and if there's an error in the bot or something I'll have to wait another 15 days because small mistake

coral siren
coral siren
# north snow come on guys I've been waiting 14 days for bot approval. I've been waiting since...

we do apologize for the delay, but all of our reviewers are volunteers - a long wait time is understandably frustrating, but if you do want to avoid any stupid mistakes like you mentioned, i would highly recommend giving this article a close read through: https://support.top.gg/hc/en-us/articles/23135298323996-How-the-Project-Reviewal-Process-Works

if you have any questions feel free to let me know!

coral siren
sinful girder
#

or?

coral siren
#

that’s my best guess

sinful girder
#

alright, let me try

sinful girder
coral siren
#

i thought i read cors but it says local storage

#

i guess u can't access local storage?

#

might need to ask someone else tho, i'm not an expert on that

sinful girder
warped haven
#

My bot is taking a very long time to accept or reject applications

#

I literally doubted that I had sent the bot

haughty hull
#

@coral siren yooo thanks man any review?

coral siren
fierce crowBOT
#
Bot Reviewal Time

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue - but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

💡 In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

coral siren
haughty hull
vale stream
remote spade
#

Hello good I saw that my bot was rejected by the colando B!dm

#

But only the command can be used by the administrators of the server, I don't see anything wrong with it

coral siren
remote spade
worldly mesa
#

Hi, I'm the developer of ElliBot and was wondering if my second account (this one) could also get the project creator role?

worldly mesa
worldly mesa
#

In the bots description and help menu, I was waiting for the bot to be approved to update the top.gg page to show both accounts like bots description

soft star
# worldly mesa

yea i don’t think that’s counts unless you go on your pfp on topgg and make a team and invite your alt on it

soft star
#

@worldly mesa

worldly mesa
worldly mesa
#

There, it's now in a team with both accounts

#

@soft star

soft star
merry willow
#

uh its been 2 weeks since my bots submission and I didn't get any update, can someone please guide me?

gloomy shell
#

You just have to keep being patient 🙂 it will be tested soon

pallid timber
#

When will my bot review complete?
I have doubt

strong wren
lilac karma
#

or you @fluid birch Catnerd

long ferry
#

whats that channel

sweet grove
#

mod ticket

worldly mesa
#

I was just about to put in a report for Cci lol

last aspen
#

a bot queue would be dope

grand prism
#

This has been suggested dozens of times and apparently they are working on something but it is possible that this is not their top priority at the moment

warped haven
#

Is this how the bot was sent correctly?

wanton chasm
#

?? Review how much time

strong wren
coral siren
shut dagger
#

Sorry, I'm a beginner.
I created a team on top.gg and would like to grant administrative privileges for the Discord server and bots, but the Discord server has an option to transfer privileges to the team, which means I can no longer select the support server when adding a bot.
I was also unable to set an icon for the team. Even after completing the upload and pressing the save button, it reverts to the original state when I reload.

vagrant hinge
#

Could i link my dashboard in invite bot ?
If you can invite the bot from the dashboard ?

wary shore
#

My bot has been pending review for over 14 days.

ocean dew
#

Just wait, saying anything won’t change your position in the queue. The wait time can be over 2 weeks

leaden mirage
last aspen
#

they need more reviewers

#

they only have maybe 5-6

#

if they had like 10-15, that would probably cut it down

gloomy shell
#

we have 10 reviewers, 1 trial mod, and 5 mods

last aspen
#

Oh okay

#

I'm not talking down

gloomy shell
#

we keep a close eye on how long reviewals take and adjust internally accordingly uwusnuggie weve taken steps this week to try to combat the queue times that will take affect next week and should help!

#

if we still need more after that then we may open up applications

#

i promise we dont want it to take too long!

supple mica
#

Not quite the 14 days yet

last aspen
#

what about mine hehehe

willow blade
#

Hi, my bot’s top.gg it’s under an account of someone i don’t talk to anymore hw I can transfer it to me?

grand prism
willow blade
grand prism
#

You can request an ownership transfer if you can prove that the bot belongs to you (e.g. change its status)

willow blade
#

Okay

vagrant hinge
#

is setting up bots part of designing in the server desgin challenge ?

long ferry
#

you cant setup bots and share them with a discord server template

somber tartan
#

@coral siren bro what should i write ??

supple mica
#

Information about your bot and how to use it :)

civic trench
#

Something like is there any est on how much time it takes for a bot to be verified.I've been waiting for two weeks now and still haven't received any feedback.

grand prism
#

1-2 weeks, sometimes longer

supple mica
#

Hopefully that means not much longer

civic trench
#

thanks for the quick reply

supple mica
#

I can see it near the head of the queue

#

Hopefully a day or two will get it through

heady obsidian
#

Can you know my bot queue too ? @supple mica

wary shore
#

Doesn’t matter as it’s approved now but.

supple mica
#

Jan 12th > 24th

#

12 days

sly sable
last aspen
# supple mica

Can you check when mine was submitted?? I kinda forgot

supple mica
#

6 days ago

sly sable
supple mica
sly sable
#

oh, I could've sworn it was 72

sinful girder
sinful girder
supple mica
#

no, back to support only channel pls

sinful girder
delicate quartz
#

if your bot gets denied, do you have to wait the 1 - 2 week period again? for the approval process

sweet grove
keen lily
#

Hi 👋 the verify email doesn't seem to be working for me. I've tried 3 times across a couple hours so far. Anyone else?

coral siren
#

@zinc oracle scam ^^

#

or @sweet grove can i ping you for that?

zinc oracle
#

awh shoot i stole it from william

coral siren
zinc oracle
#

yeah he can

soft star
#

@sweet grove

alpine mountain
#

hello, about a year ago ive been banned from the gachapon hall server for spamming and i need to know how to get unbanned?? i cant contact the owner or anything and google said its better for me to try in this server 😓😓

soft star
#

we cant give out support for other server like ban appeal and etc

alpine lake
#

If my bot got denied and I contact the reviewer and they don’t respond is there anyway else I can discuss the denial?

last aspen
#

Possible extension of the character limit for vanity invite links?

torpid rune
#

@sweet grove SHINE 004_star

wise herald
#

Hello not here to dispute and cry. Can someone from reviewers reach me out or create a ticket that we can discuss something. Due to the nature of the bor I dont want to discuss it here.

grand prism
regal cradle
#

when we edit the bot description its not loaded

#

must wait 10-15 minutes

coral siren
coral siren
#

(or nothing at all)

coral siren
# regal cradle no

this probably means there's a validation error with something else on the page - some common things to check are making sure you have less than 12 tags, making sure you're not exceeding any character limits (140 for short description, 65,535 for long description), and then check your support server - do you have one configured on your page?

regal cradle
#

they be loaded after 10 minutes

#

delay

coral siren
#

oh so it did update, just delayed? i haven't heard of that personally, it always seemed to be instant when i updated my own

#

there's a "Refresh Data" button on your bot's page that you could try, i'm not entirely sure if that refreshes the desription/etc though

#

it's mainly used to update your bot's name/avatar

coral siren
#

admittedly i'm not sure what would cause that then, if there's a delay maybe top.gg is just experiencing some slowness

lofty musk
#

For the commands feature for discord bots, what does that do? I see you can upload your bots commands but what does that do?

grand prism
#

Displays commands on the bot's page

limpid shadow
#

Cache locations changed and updates dont clear it yet

low holly
#

W localization

#

cant wait for that

vagrant hinge
ocean dew
#

Is it only possible for the owner of the server to add webhooks into the integrations and api section of the dash

#

lol

#

nvm looks like server webhooks weren't reimplemented

lofty musk
fiery flume
#

Uh, is it just me or does uploading a team pfp not work atm?

coral siren
#

not sure on an eta for resolution tho, sorry

fiery flume
#

Okey, thanks for lmk 🙂

quaint mirage
#

anyone know how to change our bot name in the topgg website

grand prism
#

Change it on discord dev portal and click "refresh data" button on top.gg

quaint mirage
shell inlet
#

no can you please report the account u got the dm from

#

-snipe

wild stoneBOT
#
_x.maxx (354455090888835073)

@limpid shadow bro does u have any alt account because i got a dm from your name - a few seconds ago

somber tartan
#

@rapid wind

shell inlet
#

thanks for reporting

somber tartan
#

my bot

last aspen
#

So what is the review process like? Reviewer invites bot to their server, but how do they test it? Just run its commands in a test server?

brisk crag
#

i need verify to my bot

coral siren
brisk crag
#

Because i dont have money to buy host now my bot online by my laptop 🙂

coral siren
brisk crag
#

I am from kurdistan and here always i dont have power because maybe my laptop dont have power to online bot always

brisk crag
#

But can you tell me how i create vote to my but

#

After verifying or now i can create ?

coral siren
#

that's where you can manage your api keys, set up webhooks for voting, etc

brisk crag
#

Do you have any videos tutorial

coral siren
#

there are a few results but somewhat outdated so i'm not sure how reliable they are

brisk crag
#

Oh thanks

coral siren
#

no problem let me know if any other question DoggThumbsUp

short bolt
fierce crowBOT
#
Refresh Bot Data
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

Not working?

Please make sure everything in the project's edit page is up to date including all required fields and links.

short bolt
#

okk thx

#

bro

warped haven
#

My bot took too long to accept or reject.

coral siren
last aspen
#

Man lmk how to be a reviewer

fierce crowBOT
#
Volunteer Applications

Hey! It seems like you're interested in volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, project reviewing, moderation, and more!

🕵️ Reviewers

Reviewers are Top.gg staff and must be 18 or older. Reviewers review the projects submitted to the site before they are listed to make sure they follow our rules.

⚡ Moderators

Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications

Applications are currently CLOSED. When applications are open, they will be announced in #announcements

last aspen
#

I’m on pc, separated from the Air Force and now just going to school full time, home all day lmk lol

grand prism
#

It depends on how top.gg defines "new" bots I guess. It's possible that these are only bots that were added in the last month

deft dune
#

It was 190

#

Or some

potent rapids
#

hey quick question can we use the script html tag for the descriptions or only the basic html classes are allowed?
I know we cannot hide top.gg elements but yeh

grand prism
#

Script tags are blocked afaik

ocean dew
#

Server webhooks coming back when 🙏

gloomy shell
#

soon™

ocean dew
#

Famous last words 🙏😭😭

thick haven
#

holy badges 😭

last aspen
#

So for a vote tracker from top gg into a server. When reviewing, are yall expecting for the real votes to come in, or that it can explain itself when there’s no data coming in?

last aspen
#

And then /setup commands, should that be implemented to config for other servers? I think I might’ve missed that and only thought about my server..

deft dune
limpid shadow
deft dune
#

Or days right???

#

Damn shouldn't have taken the break immediately after adding the bot

limpid shadow
#

it's basically the latest bots that hit the threshold and considered "trending"

#

so your bot will be there as long as a new bot doesnt become trending

deft dune
#

DoggThumbsUp got it thanks

deft dune
limpid shadow
#

there's no time limit

deft dune
#

So any bot could be taken??

limpid shadow
#

No - it still sorts by creation time

#

so it takes the highly voted new bots

deft dune
#

So like if I add tomorrow and today I get 100 it will take me like that??

limpid shadow
#

basically

deft dune
#

DoggThumbsUp got it thanks for your work

limpid shadow
#

though, removing your bot and re-adding it will get you banned for fraud :p

deft dune
#

I ain't touching anything in this period

warped haven
#

Giveaway X - The Professional Event Management Utility

Giveaway X is a specialized Discord bot designed for server administrators who want to host high-quality events and giveaways with maximum efficiency and a professional look. Built using Node.js and Discord.js, the bot ensures a seamless experience for both hosts and participants.

Core Features & Functionality:

  • Giveaway System: Create giveaways using the /gstart command. The bot supports custom durations (e.g., 10m, 1h, 1d), multiple winners, and specific prizes. It uses a reaction-based entry system (using the custom Giveaway X emoji) to track participants accurately.
  • Persistent Data: All active giveaways and event states are stored in a MongoDB database. This ensures that even if the bot restarts or goes offline, your giveaway timers and participant lists remain safe and will resume correctly.
  • Interactive Chat Events: 1. Final Message Challenge: Use /final to start a high-engagement event where the last person to chat wins. The bot automatically manages channel permissions to lock and unlock the chat.
  1. Mystery Box: Drop a fast-paced /box event where the first user to click the "Claim" button wins the prize.
  2. Button Hunt: Launch /ghide to spawn multiple buttons where users must find the single "Win" button among the decoys.

Administrative Controls:

The bot provides full control over active events with commands like /gend to end a giveaway early, /gwin to reroll winners if needed, and /glist to view all active events across the server. You can also pause or resume giveaway timers using /gstop and /gresume.

How to Get Started:

  1. Invite the bot with 'Manage Channels' and 'Manage Messages' permissions.
  2. Type /help or +help to see the full list of commands.
  3. Use /gstart to launch your first giveaway!

(Is this long description appropriate?)

#

Because I'm really tired

last aspen
#

question for support, in the discord dev portal, can server members intent (priveliged gateway intents) be enabled? I am finding this is the way to have it be a multi server bot

grand prism
#

This doesn't sound like a question for top.gg support but rather for discord support

grand prism
#

Wrong server for that

dusty siren
grand prism
dusty siren
#

i am just asking for any guidance

dusty siren
grand prism
dusty siren
uncut olive
#

How to update the information in the embed image, it's not updated with the new profile picture + text description

limpid shadow
uncut olive
#

but I will keep an eye out

#

Ty

river wedge
#

Can we make ticket if we got a unjustified negative review?

#

Based on our invite logs, the owner did not even tried the bot, he just left the negative review and that's it

ocean vessel
ocean dew
ocean vessel
chrome nebula
#

Hi I’m BettyBoop I have a question. How do I keep my pink avatar girl go across over all my Discord. I upgraded it from a fat penguin to a pink lady. Most of the bots have the pink avatar girl but some have the fat penguin that I want to get rid of. Can you help me?

#

I only see the sequin on some on the top of gg

#

Arcade is one of them and also +1 when I vote. There might be more of the sequin that I don’t want

#

Penguin

deft dune
sweet grove
#

@dusty siren don’t advertise please

dusty siren
chrome nebula
#

So you can’t help me?

#

I’m need help with my discord avatar I don’t know how to fix it I’m not advertising

#

Ty

grand prism
#

Crazy support scam

#

Don't click that

chrome nebula
#

I don’t want a ticket just fix my avatar

oak sable
#

Hello! Am i supposed to not be able to access the features section of my bot while is reviewing? I was filling out info and run into that error. Thanks in advance

coarse vault
#

Hey HTML saving is broken

#

for description for bot pages

sweet grove
#

I see the issue, I’ll report it internally now

coarse vault
coarse vault
sweet grove
#

I’ve replicated the issue and just pinged the developer team

#

They will check it ASAP

coarse vault
#

if you can @ mewhen fixed

sweet grove
#

And it should save and appear later, maybe it will show on the main bot page?

coarse vault
#

I tried multiple times

#

I dont even geet notified in this servr

#

wwhen it saves

#

or changes were made yk

sweet grove
#

We don’t show edit logs

coarse vault
sweet grove
#

Yes I don’t see we do that anymore

coarse vault
#

that needs fixing

sweet grove
#

I’ve let the dev know your thoughts

sweet grove
# coarse vault oh seems like it is a hard cache

There was some work pushed to prod that allowed for the translation of descriptions into different languages, and the cache locations changed due to that and “updates don’t clear it yet” so that’s why it’s delayed but should only be 5-10 minutes

limpid shadow
# coarse vault oh I see

tl;dr content is no longer stored in the same place as the other parameters are. Will be fixed sometime this week.

coarse vault
#

tried new browsers even

limpid shadow
#

dm me the updated description i can verify if it is there

icy summit
#

I’m getting 404 on the vote API?

fluid birch
sweet grove
#

Voting seems to work for me

icy summit
icy summit
#

Worked fine

lilac karma
fluid birch
grand prism
#

Applications are closed afaik

#

So right now you can't but generally you can as long as you are at least 18 years old

last aspen
grand prism
fierce crowBOT
#

@lilac karma @last aspen

Volunteer Applications

Hey! It seems like you're interested in volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, project reviewing, moderation, and more!

🕵️ Reviewers

Reviewers are Top.gg staff and must be 18 or older. Reviewers review the projects submitted to the site before they are listed to make sure they follow our rules.

⚡ Moderators

Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications

Applications are currently CLOSED. When applications are open, they will be announced in #announcements

last aspen
#

Yeah I know it’s closed

barren karma
# fluid birch is your bot approved?

Hey. I also work on the bot hes talkin about. Uh. Its not really a vote api i dont think. I just says “Top.gg API error: 404”. Not really sure what it means or anything.

#

Ping btw

barren karma
barren karma
coral siren
barren karma
#

Great question. Idk.

#

All it says is Top.gg API error: 404

coral siren
barren karma
#

I genuinely cant tell. I dont know how to recreate it.

barren karma
coral siren
barren karma
#

So its gotta have /api?

coral siren
#

that's a valid endpoint so 404 doesn't make sense there

#

but if you just make a request to that endpoint without a userId, you'll get 400

#

oh or maybe you're sending an unknown user, that seems to return 404 as well

barren karma
#

It just says 404

coral siren
#

let's go to #topgg-api and i can help you further without flooding this channel onionpray

barren karma
#

Okay

tepid heron
#

how long does it take a bot to get verified? been submitted to close to 2 months now for verification and still hasn't been seen but "estimated 1-2 weeks" it says?
my bots been on the site for a year+ now and only ever had this issue when this new verification thing was introduced like 2 months ago

#

@coral siren

coral siren
#

what do you mean by this?

"this new verification thing was introduced like 2 months ago"

tepid heron
coral siren
tepid heron
#

^ that acc

coral siren
#

i see 2 bot declines related to this account, the most recent one was on january 8th: #mod-logs message

tepid heron
#

ahhh, so it doesn't display on the website for the declines you have to be in the discord to see them when ur account gets pinged?

coral siren
tepid heron
#

also any way i can appeal that or give an explanation? the comments on there are not "junk" to fill up the requirement, but rather asking users to join the support server for help instead of immediately leaving a negative review, although i do get what it looks like. I feel the contents of the message itself kinda gave it away tho, no?

#

regardless, i removed them in my most recent submission and have just the proper post without the "junk" - may i please get that checked?

coral siren
tepid heron
coral siren
#

best of luck with your submission prayge

tepid heron
#

ty ty SA_catPray

alpine lake
#

I am having an issue updating my long description on the website. It tells me the project has saved but the info is not updating

limpid shadow
sinful girder
limpid shadow
sinful girder
limpid shadow
#

I think there's some code on dev right now that fixes it

sinful girder
#

you mean in the next update?

limpid shadow
#

yea

sinful girder
regal cradle
#

love that new design

midnight hamlet
#

Why iPhone not work?

coral siren
midnight hamlet
coral siren
midnight hamlet
coral siren
#

some older iphones may not be supported anymore

midnight hamlet
#

Thank you for help me

coral siren
sinful girder
#

@midnight hamlet @regal cradle I might be wrong but the devs are currently working on the website I think which might cause the errors/issues you are seeing

sinful girder
#

@limpid shadow do you have any idea about these?

sinful girder
sinful girder
vagrant hinge
#

why does updating bot descriotion take so long currently on top.gg

#

(not internet issues)

coral siren
heady obsidian
#

About 2 weeks and half and no response

fluid birch
heady obsidian
fluid birch
regal cradle
#

anyone knows how to let the bot send the logs of votes or give private access only to users who votes?

strong wren
#

vote webhooks, or check vote status depending on what you want to do

civic trench
#

Why i can no more See my bot on top Page?

shrewd dust
#

How do I create a account

grand prism
#

Where?

hoary hollow
#

Got a question.

#

How I appeal when my server application for top.gg get deny

last aspen
#

staff tickets, and whatever they said, just change it or edit it to meet their requirements

#

simple

sinful girder
sage oak
sinful girder
sinful girder
# sage oak

Yes you need to wait a bit for it to update

sinful girder
sage oak
sinful girder
sinful girder
# sage oak okay okay

Try to keep refreshing the page often, and make sure you have your bio copied before doing so just incase so you don't lose it

#

Shouldn't take more then 20s to update

abstract badger
#

Sorry to bother you but 2 week around passed my bot still under verification

deft dune
#

Hey how to add custom css in body of the top.gg page like I see many bots like for example the ticket tool when we click it the whole pages body have custom css how to do that

grim pulsar
#

I keep getting this really weird requests sent to my topgg webhook

#

and its different every time

civic trench
#

@abstract badger this is normal time just weit it will give request from top.gg

ocean vessel
grim pulsar
#

Yes they're all fine, this issue is from my webhook server receiving weirdly formatted data, randomly

#

Everything else works well (when someone votes, and the autopost)

ocean vessel
sinful girder
sinful girder
deft dune
sinful girder
deft dune
#

And I'm talking like this how they did it

#

Sorry for such bad quality

sinful girder
sinful girder
sinful girder
#

that's all to it

#

happy to help!

deft dune
#

Lemme check

deft dune
sinful girder
deft dune
sinful girder
#

wdym change the logo tho?

deft dune
#

Ohkk thanks

sinful girder
#

change in what way?

#

no worries

deft dune
sinful girder
#

the logo looks normal

deft dune
#

Oh no it's text

sinful girder
#

not edited

deft dune
#

The name

#

Sry

sinful girder
#

yes the name

#

not logo

#

no worries

deft dune
#

Yah

sinful girder
#

yes you can change it

deft dune
#

Mb

#

Ohkk thanks

sinful girder
#

although I think that type of styling was made by top.gg devs bc the bot has bought an auction

#

correct me if I'm wrong @coral siren

sinful girder
sinful girder
deft dune
#

Earlier it was pretty quick

#

But for few days it's taking too much time

sinful girder
sinful girder
sinful girder
deft dune
#

Ohh ohkk

deft dune
sinful girder
#

wait wdym new content disappearing

deft dune
sinful girder
deft dune
sinful girder
#

Want the color to be the top.gg's user selected color?

#

Oh no

#

Keep it green

#

Ben ten meatching

deft dune
sinful girder
#

Such a good styling

#

Good job!

deft dune
sinful girder
#

That's great! Good luck

deft dune
#

This doesn't match the theme tho lol I gotta do another theme change ig

limpid shadow
deft dune
heavy mulch
#

any support staff here?

grand prism
#

Just ask your question

heavy mulch
#

I added my discord bot but I didn't submit it because top.gg site having some issue with my bot long description so i tried to delete it from the site and then when i try ro readd it to the the site with my application id it showing the bot is submitted to top.gg and not showing me, though send a mail to the support but still asking here, need help

novel orbit
#

Is it correct that the background url in bots edit page, don't get saved?

sinful girder
sinful girder
sinful girder
# coral siren

@fluid birch could we temporarily pin this message until it's fixed?

heavy mulch
sinful girder
fluid birch
sinful girder
heavy mulch
sinful girder
#

You never submitted it at all? That's weird

heavy mulch
# sinful girder You never submitted it at all? That's weird

yes, i was adjusting description, prefix etc then i left the site cause it showing use 300 words for bot desc athough i have long desc so i deleted it, now when i tried to readd it, site showing the bot is submitted and nothing showing to me

novel orbit
sinful girder
#

Yup, same issue

sinful girder
#

I can't

#

Sorry but you have to wait

sinful girder
#

That's your best option here

heavy mulch
sinful girder
heavy mulch
#

yea like it took 15-20 min ig oh my god i was panicked

sinful girder
sinful girder
#

No need to worry I'm sure the team is putting effort for this fix

stiff niche
limpid shadow
stiff niche
#

fair

deft dune
grand prism
#

You can't do that, it's againt guidelines

deft dune
#

Ohk got it thanks lol

limpid shadow
#

Case of the "trust devs, dont ruin it for everyone"

deft dune
#

poggythumbsup I'm happy with the results

#

Infront of my eyes

deft dune
#

The website one normally its the link icon and website link right

sly sable
#

amazing screenshot skills

limpid shadow
#

🤔 i mean it kinda looks ass that the font is now different and the icon is no longer the same size

#

but no its mostly fine

deft dune
deft dune
#

I just wanted to know this change is ok

limpid shadow
#

yea u can do whatever u want

#

just dont hide elements

deft dune
#

And replaced it with image

#

My bot name

limpid shadow
#

u can just override the content in css

#

image will ruin experience for screen readers

deft dune
#

Hmm

deft dune
#

Thanks for letting me know

sinful girder
limpid shadow
#

doesn't lower it

#

it's kinda a footgun

#

you end up adding text that the search system cannot see

#

so we cannot index your text for filtering

regal cradle
limpid shadow
#

HUH no

#

but it only being your entire page description will heavily hinder you

#

top.gg will only see your iframe url, not your webpage

brazen ore
#

One message removed from a suspended account.

#

One message removed from a suspended account.

limpid shadow
#

will be looking into this one really soon @brazen ore sorry for the inconvenience!

#

make sure you have the bot on your server btw!

brazen ore
#

One message removed from a suspended account.

brazen ore
#

One message removed from a suspended account.

soft star
#

oh shit

#

i thought this was general

#

the sun is shining on my phone so hard to read

brazen ore
#

One message removed from a suspended account.

deft dune
#

Is the description one fixed?

sinful girder
sinful girder
#

I only have a small one at the very bottom to showcase my commands

limpid shadow
#

😭 bro can u not ping me 3 times in a second when im migrating infrastructure

regal cradle
#

Wait no more monthly reset vote?

supple mica
#

Affirmative

#

simonsalute We are moving to a rolling month count

gentle garnet
chrome nebula
#

Hi I’m BettyBoop and I was wondering if you could help me. I lost my connection to a game called Counting Cental. My invite has quit. Could you please help me with another invite to Counting Cental mine expired

chrome nebula
#

I’m looking for a sever that hasn’t quit or expired

soft star
#

we can’t help you with that

drowsy wharf
#

i keep running into this problem when i try use the inviter command to show who invited me for a giveaway and it tells me this everytime when it use to work all the time without any issues

soft star
drowsy wharf
soft star
#

is the email and phone number is verified?

drowsy wharf
#

yes both are verified

#

ill try figure the problem out and let you know

soft star
#

all i can say if you have a alt thats probably why or email discord support team

drowsy wharf
chrome nebula
#

How do I do that?I have Discord and it said they are working on it and it might take a few days to fix on Patreon

#

Ty you if you can get me an invite link to Counting Central

#

I’m at work now have to check it out later

gleaming zealot
#

hey, is voting for my bot with my second discord account forbidden? i need to test if a reward for voting works

sinful girder
#

It takes you as the voter too

gleaming zealot
sinful girder
gleaming zealot
#

well now my main account is on 12h cooldown

sinful girder
#

It doesn't have a cooldown

chrome nebula
#

I vote for counting and the part for the bots in all of my games

warped mountain
#

Hey I’m trying to submit my discord app to your thing but it says my long description isnt long enough but it def long enough

fluid rapids
#

One message removed from a suspended account.

last aspen
#

Is it possible we’ll get server webhooks back?

autumn sinew
#

Hey @cyan palm, is it allowed to show vote logs in a bot’s support server without user consent?

strong wren
#

My users are saying the post review button does nothing... Is this known or is there anything that can be done?

brazen ore
sour seal
#

hello, pls, i need help. when i put my headline and long description and i click on nect step, both if them resets and there appears the old bot description in discord. why is this? pls im trying this for 3 hours

alpine lake
sour seal
alpine lake
sour seal
#

ok

#

thx

vagrant hinge
#

What are creatirea for staff pick / are there any

grand prism
#

Every quarter, our volunteer staff team highlights a few standout bots discovered while reviewing new submissions or exploring the many hidden gems already listed on Top.gg. Whether they’re fun, innovative, or just surprisingly useful - these bots left an impression. Check out our picks for this quarter and maybe even find a new favourite for your server!

warped mountain
#

Or was

#

Anyways I’ll check when I’m home

heavy mulch
strong wren
#

how do i add features like these? half of them arent on the options. is it custom html/css?

sweet grove
#

not sure why they aren't all showing up, might have to do with tags that your bot has applied.

strong wren
#

probably

#

the game tag isnt on yet since the game hasnt fully released

#

@sweet grove did he get banned? didnt see the modlogs message

strong wren
strong wren
#

same thing is happening again. i guess it never got transferred to the team? doing it again on firefox yields same result

rugged plank
#

Why did I stop receiving birthday notifications? how to fix this?

#

Birthday Bot

grand prism
#

Ask on their support server I guess

slow moon
#

Go to the bots page in top.gg and click the “info” tab if they have a support server listed it will be shown (or linked) there afaik

strong wren
sweet grove
#

-b 1464234893696565342 support scam

wild stoneBOT
#

upvote ib10750#0 was successfully banned.

strong wren
#

well thats the first time its happened to me

sweet grove
# strong wren

about this, yes this is an issue I faced earlier today, I am letting the devs know about it rn

sweet grove
opaque fjord
#

how can I put html no long description?

fierce crowBOT
#

@opaque fjord

HTML Description

You can use Markdown or HTML in your bot's description. You can ask in #development for help or use this cheatsheet for more resources.

quartz trail
#

but holy hell that was one annoying bug.

sweet grove
#

yes so sorry about the inconvenienced we are cooking on the backend in anticipation for an upcoming launch EYES so some backend changes got made

quartz trail
#

yeah it happens lol, god knows how many times I've bricked production.

#

and then had to be awake till 4am to fix it so 😂

#

Though it peeked my interest what is

sweet grove
#

oh that ya its gonna fail

#

veld did say somewhere but I can't find it

quartz trail
#

Found it

sweet grove
#

ah its for "anti-botting measures"

quartz trail
#

second one is used for anti-botting measures

#

Sadge, I'm a bot, I've been found KEKW

sweet grove
#

if that sucesseds yes

#

so we want that to fail

quartz trail
#

yeah 😄

#

anyways have a good one.

desert bloom
#

Updating Bot long description page or short description used to be instant, now it doesn't work, or super slow not sure but sometime works, other time have to spam save button to make it work. Even edit page doesn't update always.

sweet grove
limpid shadow
desert bloom
#

tysm!

terse zephyr
#

Hey guys

#

I’m trying to download this sports data iq to put in my server

#

And it’s saying. I need to as devs

toxic topaz
#

Setup command will create 2 channels and 1 role and create webhook.

#

in which we have configered the required permission, kindly recheck and do the needful.

grand prism
#

Open a ticket on #staff-tickets if you want to discuss the reason for your bot's rejection