support

[oak laurel]

I think it's probably a bug? As I was reading page of one of the bots, suddenly scroll bar and search icon turned that yelow color..

Refreshing the page - it's still yellow

[gilded glacier]

yellow color?

[oak laurel]

As you can see, I have selected classic red

but it shows only some elements as yellow

most still as red

I got mixed, 2 colors now

Also, quick question - what does the fire emoji means? I see it for the fist

[grand prism]

Probably nothing and it's their own css code. I've seen a few changes like this before

[oak laurel]

Oh, I was not even aware it's possible lol, I legit believed top.gg experiments with some new badges for maybe very active projects, etc.

[shell inlet]

we support html/markdown in bot's description

[pulsar steppe]

Hey

[quick charm]

Hey Top.gg, I want to transfer my ownership from old acc to this acc. Please transfer it to my acc. 994111697738551357 this is my bot id My old id got disable please transfer it

My Top.gg Id:- 572655265219272704

[cerulean ember]

for bot ownership transfer request create ticket in #staff-tickets

https://live.staticflickr.com/65535/54871669116_b110ae9c5b_c.jpg

[misty loom]

I’m totally new to discord trying to add bots to my server. I’m remedial level. Any help?

[shell inlet]

to add a bot from top.gg you can click on "invite" button and add it

[misty loom]

Is there a user manual for the bot (aside from a prompt log, all I see when I use “help” command)? 😳

[shell inlet]

we only provide support for https://top.gg in this server, im unsure as to what you're referring to?

[misty loom]

Maybe within the top.gg website somewhere alongside the description and invite and such I am missing something. I am wondering if there is somehow to read complete details of what bot is capable of

I am asking about any potential bot I may invite, not just one

[shell inlet]

for example let's take mudae https://top.gg/bot/432610292342587392

when u click on the page

[misty loom]

Ok

[shell inlet]

you can see the invite button highlighted

after clicking that you will be redirected to a page like this where you can click on the server you want to add the bot to

[misty loom]

Got that part

[lone ether]

.ban @dreamy mango 7 scam

[cerulean fulcrum]

Banned nicoia28033

[misty loom]

Ok, maybe here’s a better question 🤷‍♀️ do I need to know code in order to manipulate a bot?

[lone ether]

what do you mean by manipulate?

[lone ether]

that's a bug on our end, not fixed yet and no ETA, i suggest you use vote reminders on bots

[wispy hinge]

Okay tysm

[pseudo heart]

I got a question

My AI image generation bot can generate NSFW Images and only works in NSFW channels. So I can add it here right?

I removed it like months back because it was uhh dead (It didnt had NSFW )

just want to make sure its allowed before submitting it again

[coral siren]

that's fine as long as nsfw content is blocked in regular channels and there is no mention of nsfw on your bot's top.gg page

[pseudo heart]

The bots main command only works in nsfw channels so

so I'm good to go. Thanks!

[indigo glen]

Hey, any idea how to fix this ? I've been trying for like a month now and nothing works. Account's verified, I used to be logged in but now the website's mad at me.

[lone ether]

unfortunately that's something Discord can help you with, please contact their support

make sure you're logged in the correct Discord account on the web version

oh nvm they left 🧍‍♀️

[torn relic]

@gray tartan
thanks 4 testing the bot
#mod-logs message

your reason for rejection is that the main function of the bot requires joining the support server,
so far correct, however the bot is an all in rounder and the AI function is therefore NOT the main function
(considered for your guidelines)

may I ask how it is come about that the AI function is the main function??

then I would adapt it again in an understandable way

[gray tartan]

Please open a ticket to appeal/discuss your bot decline #staff-tickets

[weary root]

How to set webhook URL for votes logs??

Because i try https://top.gg/applicationid/webhooks its showing this type of error

[limpid shadow]

go to https://top.gg/bot/applicationid/dashboard/integrations

[weary root]

Tysm

[sharp walrus]

what format should i import these in?

[grand prism]

JSON following the command structure in the Discord documentation iirc

[sharp walrus]

ah, it doesn't show the command sub-options or descriptions

ty anyway 🙏

[void gate]

Are the bot reviewers' working hours over?

Not trying to charge anyone, just a genuine question.

[coral siren]

reviewers are volunteer staff, so we don't have any fixed hours

the time we're able to dedicate to top.gg varies weekly

[void gate]

Ok, thanks for the information.

Is there a problem if my bot has Dash information but it's not working at the moment?

The dashboard is not one hundred percent necessary for the operation.

[amber pivot]

nah no problem

[pseudo heart]

my bot isnt approved yet, how can I access to webhooks?

ah nvm

it says 403 forbidden

[amber pivot]

it's approved!

:D

[alpine igloo]

i have no clue either

[coral siren]

just an array of objects with name and description properties

[cosmic dagger]

i havent spoken here for years not including my recent auction report but ur bot is actually incredible

i will stop glazing in the support channell now

[limpid shadow]

not yet, but is planned

[quasi kraken]

My bot has the 18+ tag, but it doesn't show under 18+ only 18.

Doesn't even show in search under 18 or 18+ only tag/18

https://top.gg/tag/18

[lone ether]

what's your bot's name?

[quasi kraken]

Lustra (1421884850507354123)

[lone ether]

let me have a look sec

[quasi kraken]

👍

[lone ether]

that's because we don't have a page for 18+

[quasi kraken]

Alright

[quasi kraken]

And I'm assuming it doesn't pop up under https://top.gg/search?q=18 because I don't mention "18" in the bot's description

[lone ether]

it does show under 18

oh sorry you mean actual search and not tag

[quasi kraken]

yeah

why does it show under 18 lol

[lone ether]

yeah it doesn't have 18 in the description

[quasi kraken]

updated that

one other thing it actually pops up under 18-

[lone ether]

alright that might work

yup i see it now

[quasi kraken]

alright

[quasi kraken]

Alright nice, thanks

[lone ether]

[quasi kraken]

One other thing, i was told NSFW can't be mentioned on a bot's profile, yet i've seen several other bots do so?

[lone ether]

you can mention any anti-NSFW features, if they mention NSFW features you can report them!

[quasi kraken]

they don't mention "NSFW" Features but they do mention having "intimate" commands; 1201258734161252475

[lone ether]

let me check

well it has nsfw in the description so

thanks for the report

[quasi kraken]

yw

[sour pulsar]

Hi, Quick question, how long does it usually take to get a bot published on Top.gg once it’s submitted?

[lone ether]

the wait time is 48 hours for reviews!

[sour pulsar]

oh nice

and then is there any tips to increase ranking?

[coral siren]

you can bid on the top spots with auctions
other than that though, getting as many votes as you can is the best way
but having good tags and seo also helps a lot!

[quasi kraken]

The spacing/padding on the tag to "explore more from" is a bit janky

[lone ether]

thanks!

will report to dev

[abstract kettle]

Bringing this back because I finally was able to do what @deep charm asked me to, and unfortunately it didn't work for us 😪

[lone ether]

can you send the topgg page please?

[abstract kettle]

Of course! What's the best way I can do that? Just screenshot it?

[lone ether]

the link to the page

[abstract kettle]

https://top.gg/discord/servers/759201190926839808

Absolutely ☺️

[lone ether]

let me have a look

[abstract kettle]

It's still up, which is odd, because we can't seem to find it by just a search, I can only find it through the link

[lone ether]

sec

[abstract kettle]

Of course ☺️

Trep had suggested we change something miniscule on the description, which is what my hubs just did (he's the Owner of the server)

[sharp walrus]

rahh hell yeah

[abstract kettle]

Which worked for our Parenthood server, but this one seems to be giving us hassle. If it's any connection, Discord has recently deemed us Age Restricted because of our 18+ Only age gate. We aren't NSFW, but I know some cites don't recognize the difference

[lone ether]

i'll let you know when i have an update

[abstract kettle]

Thank you so much, I appreciate you ☺️❤️

[lone ether]

discord has nothing to do with us, that won't affect your listing

[limpid shadow]

Make sure to add automatic submission using the API, than you’ll always be up to date with our updates

[sharp walrus]

i'll have a look into that, ty for the headsup o7

[abstract kettle]

Ooh, interesting 🤔 I had another cite say that because Discord marked us Age Restricted, it counted as NSFW, and their cite didn't accept NSFW servers, so they told me I needed to have Discord remove the NSFW thing in order to have our server back up. It's become a real pain, so I assumed it might be the issue here, as I'm not too sure if ya'll accept NSFW servers (I don't really look around for those lol)

[lone ether]

we do not accept nsfw servers no

your server can be nsfw as long as there's no mention of nsfw in the page

[abstract kettle]

Gotcha, hmmm. It's not an NSFW server, we just have an 18+ Age Gate cause we don't want brainrot junk in server by teens, but Discord's Age Restriction setting marks us as NSFW for some reason, so I'm not too sure what I can do to fix that.

[lone ether]

that's not something we can help with sorry, top.gg is not affiliated with discord

[abstract kettle]

Yeah, that's what the other cite had also let me know. I definitely understand, I'm just not sure what I can do lol. It seems the server is up and able to be voted on, but "shadowbanned" for lack of a better term. I search it by name, or tag, and it doesn't pop up at all, not even after being upvoted.

[lone ether]

that's a bug that i have reported to the developer

there is no fix yet but when there is, i will let you know

apologies for the inconvenience! for now you'll just have to forward the topgg page link

[abstract kettle]

That's totally fine ❤️ I appreciate your help either way ☺️ It apoears your filters tab is also having issues though, not sure if that's been reported yet 😅 Sorry to be a downer today lol

[alpine igloo]

@lone ether best mod ever!

[lone ether]

thanks for the report! will forward this too

[abstract kettle]

No problem!

[alpine igloo]

https://tenor.com/view/developer-we-have-a-bug-gif-9159002844106963379

[lone ether]

i was not aware we had a filters tab

[abstract kettle]

Oh? It is fairly new? Lol

Could be why it doesn't wanna work 😅

[lone ether]

maybe, i will find out

please keep this channel strictly for support. that seems to be irrelevant

[alpine igloo]

mb i thought was general

[fringe finch]

Hi, how do I update the server count please?

[grand prism]

Via top.gg API

https://docs.top.gg/docs/API/v0/bot#post-stats

[sour pulsar]

Hi guys, I can't submit server review, do you know why?

[lone ether]

your checklist seems to not be filled out

see what's missing in the checklist

[lone ether]

click edit server and add invite

[sour pulsar]

ah yes sorry, i'm dumb

[lone ether]

all good

[cunning kelp]

Im trying to vote for something but this is all i get. The log in, three lines and the person buttons dont do anything when i tap them

[limpid shadow]

hey could you make a ticket in #staff-tickets (any reason) and ping me? I have some questions 🙏

[cunning kelp]

For the mod ticket? Just making sure

[limpid shadow]

yeah, either works

just wanna ask some questions related to the issue

but probably better to not say it in a public channel

[cunning kelp]

Aight

[limpid shadow]

this bug is the bane of my existence

[lone ether]

@mossy epoch @fresh fossil hey you guys had issues with using Top.gg on apple devices - could you please try updating your iOS version and see if that works?

@granite charm @ripe bane ^^ please try!

[ripe bane]

Uhhh

It is updated

[lone ether]

which version are you using?

[ripe bane]

Can u send me the site

Haven’t tested it in a while

[lone ether]

https://top.gg

@ripe bane does it work?

[granite charm]

@lone ether It works

I can vote for dank memer now

[lone ether]

thank you! just to confirm did you update before you tried?

[granite charm]

As in update my phone system?

[lone ether]

yes or did you just open the site and it was working?

[granite charm]

I didn’t update my phone but when I opened the site everything was working

[lone ether]

oh

[granite charm]

Before it wasn’t working but now it’s good

Because I wasn’t able to vote before

[lone ether]

what phone do you have? so i can note it down

[granite charm]

iPhone 16 SE

[lone ether]

[granite charm]

I had the issue on my IPhone 11 so not sure if that could be the error

But that was a while back

[lone ether]

it affects all iphones as far as im aware but thanks anyway

[mossy epoch]

eh

[lone ether]

can you update your software version? i believe latest is 15.8.5?

[mossy epoch]

[mossy epoch]

ok so i updated and still no changes for top.gg website 🗿

[woven iron]

Hey so the "features" tab only has these 4 things and I can't even save them.. what's wrong

[mint sky]

Hello is there a way to remove a review?

[fathom bloom]

I can’t vote, can you tell the issue?

[shell inlet]

you aren't logged into your account

please click on this button and log in

[shell inlet]

hey you can report a review and we will take a look at it

[lone ether]

thanks, ill report to dev

[mossy epoch]

👍

[leaden mirage]

The features tab save automatically (or should do)

[fathom bloom]

Can’t login
I tried

[shell inlet]

can you please share screenshot of what happens when u try to log in

[fathom bloom]

Rn I cannot
When I click or press on on login it shows loading like the above picture ( for now I voted from another device)

[strong wren]

i got the same thing. the boxes dont update but the bot page does

[lone ether]

please try hard refreshing the site (ctrl + f5)

[woven iron]

Oh

[lone ether]

@mossy epoch can you try now please

[mossy epoch]

ok

still not working 😔

i even recorded

only go back and the logo buttons worked

[lone ether]

can you clear your browser cookies and try

[mossy epoch]

i rarely use safari so i never had any cookies on safari

[lone ether]

a fix was pushed earlier, let me double check whether it's gone to dev

does clicking login not work?

[mossy epoch]

yeah

[lone ether]

https://top.gg/login try clicking here

[mossy epoch]

it did ask me to login and i done it but still wanted me to login after that 🗿

[lone ether]

could you show what happens? another recording would be helpful

[mossy epoch]

ok

mb for a long video cuz slow internet and it's raining rn

so it did log me in and then when i try to vote it just back to what im struggling with

[lone ether]

let me see the vid sec

can you open it in safari and not the in-app browser

[mossy epoch]

sure i was about to do then i saw my pfp so i just stayed to see

[lone ether]

topgg doesn't work very well in-app

@hushed trail please don't open tickets for no reason

[mossy epoch]

same with safari

only work in homepage

[lone ether]

thanks, will report to dev

appreciate you working with me

[mossy epoch]

well this is better than before

before i cant even login cuz of the bugged login button and others

[lone ether]

a little success is good

[mossy epoch]

yeah

[lone ether]

it will work on >iphone 7, that one will unfortunately not be updated anymore

[mossy epoch]

so iphone 7 and above

[lone ether]

above iphone 7, not including it

we're on vers 16 latest

[limpid shadow]

jumping in here, after the fixes made it should work on ios 15 @mossy epoch

[mossy epoch]

[hardy falcon]

@lone ether hey ， can you tell me why it is 0 here

i try to figure out the backstage， but everything is good 🤔

[grand prism]

Top.gg does not automatically update the server count, you need to submit it via API

[tropic rover]

how do i check if my bot is actively being verified?

[grand prism]

It's not possible as far as I know but if you have logs when your bot joins the server you can check if it joined the top.gg verification center

[tropic rover]

ah okay just cus it doesnt have an event for a join message. theres a “!commands” command but it doesnt say that so the verification ppl prolly think its broken

[coral siren]

you are able to update your bot’s listing page while it’s in the queue for review

personally, i always try commands like !info and !commands, but it would be good to have that in your description

[prime ether]

Could it be that adding bots is broken? No matter how often I put data into the fields the finish process says they are empty

[tropic rover]

you gotta do “view bot” and then view submission. THEH submit. its a bit broken rn :)

[prime ether]

ohhh

okay

[rotund mist]

How do I submission my own bot on Top.gg, I have never done it before and I want to submit my bot there As I am new to doing this.

[lone ether]

hi there, go to https://top.gg/bot/new and fill out the information

after you submit the bot, it will go into our queue

the reviewers will review your bot and approve/decline it

you'll receive an email at the email address linked to your discord account of the outcome

the current wait time is 3 days!

[rotund mist]

Thank you so much for your help

[lone ether]

np!

if you have more questions feel free to ask

[rotund mist]

Thx I will do

[tulip path]

I still haven't heard anything from them and it's been weeks for my server?

[lone ether]

what's your server id?

is it this server? https://top.gg/discord/servers/755375176723431424

it's already been approved

[rotund mist]

Is it ok if my bot is offline until 6pm uk time today because yesterday I was adding new features I am Just waiting for my friend to put it on the hosting panel where will host my bot 24/7

[lone ether]

that's okay!

[rotund mist]

It say I understand that my needs to be online to pass review but It will not be online until 6 to 6:30pm uk time is that allowed

I just wanted to make sure

[torn relic]

the statistics are not loading correctly,
my bot has already been invited to servers and voted,
but it still shows zero,

(not sure if "number of views" is also bugged)

[lone ether]

analytics are being reworked atm

[lone ether]

that's alright yes

[rotund mist]

Thx you

[torn relic]

ah okey, thanks ❤️

[tulip path]

Yes and it wont let me move to the step two. The bot is in the server. What can I do?

[lone ether]

im not sure what you're asking - the server is approved on the site

what exactly do you need help with if you could clarify please?

[tulip path]

It's telling me this and the bot wont let me vote for the server in the xerver. In fact is does not show up as a / command

[rotund mist]

I got to say the command that is called maintenance mode enabled and disabled is for the bot owner to use which me the bot owner

[lone ether]

your server is already on the site that's why you can't add it again

[tulip path]

Ahh I gotcha

[lone ether]

if you want to add the top.gg bot to your server if it's not there, you can go to your server page and there should be a message saying you can add it

[tulip path]

How come I can't / vote in my server using the bot command?

[lone ether]

can you give me your bot's ID? i'll leave a note on it

[lone ether]

which bot? this server is for top.gg support only, any other bot you will have to ask in their support server

[tulip path]

The Tog.gg bot

[grand prism]

You can't vote via bot, it's not disboard

[lone ether]

the top.gg bot is only there to keep track of your server data, nothing more

[tulip path]

Okay I see

Thanks

[lone ether]

@rotund mist i have asked for your bot to be re-reviewed, sorry for the decline!

[rotund mist]

Thx you

[rotund mist]

930211130654195763

[lone ether]

thanks!

[rotund mist]

wrong one

[rotund mist]

This is the right one 1278501835002609694

[lone ether]

np i have asked the reviewer to check again

[rotund mist]

Thx it should be online soon though thx you again

[sturdy swan]

This is my bot's help cmd respond
https://adore.vly.site/, check out discord @ https://adore.vly.site/server
The help cmd have a link to the bot's website with all the commands list
and other info

reason they gave

Your bot doesn't have a (working) help command or obvious point of entry. Please make sure your bot has a help command or has an explanation in the bot description.

[storm fossil]

Great support 👍👏

Loved the support I got in my ticket 😄

[daring hedge]

Hello, you already opened a dispute and I already notified you there. There's no point in posting the same here, as you will be redirected back to the ticket system anyway.

[sturdy swan]

oh, when can I expect a response

do i wait for an hour or checkup in morning

both is fine

[daring hedge]

That depends we're, after all, volunteers.

[sturdy swan]

sleep it is then

i will check up in morning

[daring hedge]

👍

[sturdy swan]

ty

[lone ether]

which bot are you trying to leave a review on?

@slender fox

if you could send the topgg link to it please

[slender fox]

aighttt!

[slender fox]

yuna bot i think its called

[lone ether]

like "yuna bot" or just "yuna" bot?

[slender fox]

i searched its just "yuna"

https://top.gg/bot/1374433658554945608

[lone ether]

cuz there's quite a few bots called yuna

[slender fox]

i sent link

[lone ether]

thanks ill have a look

[slender fox]

thx! She got mad at me thats why

[lone ether]

you already left a review, that's why you can't send another

we also don't have a feature to edit/delete reviews atm as that's being reworked

if you want it deleted i can delete it for you

[slender fox]

Can i remove it cuz i sent it before she nuked?

[lone ether]

yea i can delete it

[slender fox]

thanks!

[lone ether]

gone

[slender fox]

lmao tysm

[lone ether]

[slender fox]

wait lemme give her a bad review (she needs a taste of her own medicine)

[lone ether]

bro that's not

ahem

[slender fox]

(she nuked my server)

[lone ether]

please make sure the review complies with our guidelines thank you

[slender fox]

yea it was more of a joke

Anyways zobs if she goes and leaves a bad (false) review on my bot can i ask the staff to remove it?

[lone ether]

you can fosho

you can just click "report" on the review

us mods will review it

[slender fox]

haha ok 😭

yall are the fastest staff ever i swear

wayy better than discord staff

[lone ether]

[slender fox]

shes prob gonna try to hate the hell out of me tho

well she deserves it

[strong wren]

Also I gotta ask, I set the colour theme to blue on mobile chrome and it never permanently saves, unlike desktop. I'm assuming it's a locally saved thing in browser cookies or cache or smth and not an actual database, but is there a fix?

[lone ether]

i don't think there's a fix for that unfortunately

and no it doesn't save in a db, your local cache

[strong wren]

I assumed so

[strong wren]

Sadge

[civic sigil]

Hi! I’m trying to save features on your page section, but I don’t see a ‘Save’ button anywhere. How can I save my changes? Thanks!

its automatic or something?

[tropic rover]

idk either i barely use top.gg

[oak laurel]

I tried 3 times to vote - every time it throws that error message

nvm, 4th attempt worked... not sure if it's worth reporting then I guess just server is under heavy usage?

[gilded glacier]

yep it auto saves as u click

[civic sigil]

oh Great 😃

[hidden thorn]

@gray tartan "I think I made a mistake. I deleted the bot to apply again, but I'm getting an error saying ‘the bot is already registered in the system.’ Could you please tell me how to resolve this issue?"

[gray tartan]

Can you show me a screenshot please

[gray tartan]

If you go to the profile page, do you see your bot

[hidden thorn]

I deleted it from here, I think the problem was my fault

"Would it be possible for you to remove it directly from the system by using the application ID?"

[cerulean ember]

May i know the reason why you deleted in first place?

[hidden thorn]

"My bot was temporarily closed due to updates, and my previous application was rejected. I thought I needed to delete the bot in order to submit a new application. They told me to apply again, but apparently it could have been done from the bot's edit section. I didn’t know how the system worked, so this happened.

[spiral cave]

Will knowing why change anything right now?

[cerulean ember]

Okey no worries, pls wait

[cerulean ember]

since you can resubmit bot from dashboard, i wanted to know the reason

@hidden thorn pls send bot it

got it

[spiral cave]

Oh… got it

[cerulean ember]

@hidden thorn hey seems like it was perm deleted, it might be due to cache it was showing you bot was already submitted. can you try again in few minutes?

[hidden thorn]

Alright, I’ll try it. I’m waiting to be able to apply again.

[sturdy swan]

can u check on https://discord.com/channels/264445053596991498/1432411479423975497 pls, its been quote some time

[cerulean ember]

won't take much longer, you can also try clearing browser cache. also for future make sure you do not need to delete and resubmit again just edit and submit for review

[cerulean ember]

hey since its already been handled by other reviewer please wait for them to respond, usually everyone reply within 24h due to time zone difference

[sturdy swan]

oh

[sturdy swan]

they said speaking to there mentor

[cerulean ember]

then wait for them

don't worry you will get reply

[sturdy swan]

okiee

[hidden thorn]

Thank you. I have submitted my application again. Sorry for any inconvenience caused.

[cerulean ember]

no worries! ❤️

[hidden thorn]

[dreamy comet]

Guys, I cant seem to make a discord bot 😭

Im doing a clean submittion rn

and same problem 😢

[slender fox]

what errors are highligted?

[dreamy comet]

none

[slender fox]

😭

[lone ether]

please refresh the page and try again

[young plinth]

What exactly do you need to show the server's member count on the website? is the bot just being in the server enough?

[lone ether]

yes

[young plinth]

well then here's an issue

[lone ether]

once you have the bot, click "refresh data" on the website

[young plinth]

I'll try that rq

but my server isn't also listed when I search it up

[lone ether]

please edit something in your listing, it will reindex it immediately

[young plinth]

I changed the short description, refreshed the data, and then this appeared

[lone ether]

do you have the bot in your server?

if yes, you can ignore it

[young plinth]

how often is the member count refreshed

[lone ether]

i'm not sure, let me find out

[young plinth]

because I changed the description like a month ago or so and it's been always at 0 members

thought it's like a temporary issue but it never changed, so I decided to ask

[lone ether]

did clicking refresh data work?

[young plinth]

not really

[lone ether]

can you send your server top.gg page please i'll take a look

[young plinth]

oh wait now it worked

even though I clicked refresh data after changing the description and it didn't work, it did the job just now

aight thanks, much appreciated 👍

what else I noticed is that it's still not possible to be found on the server list

[lone ether]

^

[young plinth]

https://top.gg/discord/servers/723707324753358848

Also on a side note, sorting filter doesn't want to show up on mobile

[lone ether]

yup that has been reported already thank you

[lone ether]

thanks for the link, there's a small bug with some servers not showing up on search

unfortunately yours is one of them

i have added it to the list that is unsearchable atm

i'll let you know when the issue is fixed

[cold tapir]

How can I see the servers that I authorized?

[lone ether]

could you elaborate?

[cold tapir]

I mean i don't know how to find my servers on the site

[lone ether]

could you share the link of your server pages please?

[young plinth]

probably the same issue that I have with my server

[lone ether]

it's a very small list, i doubt it

[cold tapir]

The server link?

[lone ether]

the top.gg link

of the server

[young plinth]

is it known what causes the issue, just out of curiosity?

[cold tapir]

Where can I find it?😅 srry im new here

[lone ether]

go to your server on topgg

copy the URL

https://top.gg/discord/servers/ID looks like this

[lone ether]

if it was known it'd be fixed no idea atm sorry

[young plinth]

💔

how many servers are affected by this, approximately

[lone ether]

3 known reports so far including yours

[young plinth]

god damn 😭 I'm going to buy a lottery ticket today with this luck

[cold tapir]

That's the problem I can't "find my server on the site when I try to add it again it says that its awready added

[lone ether]

can you send your server ID please

[lone ether]

@cold tapir

[cold tapir]

Sorry I think I am dumb or smthing but I cant find the id because I can't find my server..

[lone ether]

on discord?

[lone ether]

the ID that you put in here, which prompted the site to say it's already been added

you can send that ID @cold tapir

[cold tapir]

1431702377798434940
Or that

[lone ether]

this is a server ID yes

[cold tapir]

Oh ok srry im know mobile and it was a bit complicated

[lone ether]

that's the server's invite

[lone ether]

np

[cold tapir]

Oh k I deleted it

[lone ether]

https://top.gg/discord/servers/770963330534506496

your server is already on the site here^

[cold tapir]

Ty I couldn't find ut

*it

[lone ether]

you can find it on your top.gg profile

[cold tapir]

Yes

I looked very closely and tried every single button

[lone ether]

you can click on your profile on top right of top.gg

click your icon, then "profile"

[cold tapir]

K tysm

[hidden thorn]

when will my bot be reviewed? he bot was being updated today, and during that time it was reviewed. Since it appeared offline, the application was rejected.

[lone ether]

resubmit the bot on the site

wait time is 2-3 days currently

can be sooner than that

[hidden thorn]

I have resubmitted the bot and it's currently in the queue. I'm a bit excited, so I might have bothered you — sorry about that

[lone ether]

all good!

[hidden thorn]

I’m so happy with how helpful and supportive you’ve been. I’m proud of myself for choosing you once again

[lone ether]

[hidden thorn]

🫡 💪 🫶

[hidden thorn]

There is currently an issue with the server where my bot and website are hosted, so there may be temporary interruptions. If my bot is reviewed during this time, I kindly ask you to take this into consideration before approving or rejecting it. I’m already in contact with the hosting provider and trying to fix the issue."

[lone ether]

that's alright no one is reviewing atm

[hidden thorn]

fixed ^^

[young plinth]

What 😭😭😭 a few months ago it was like 2 weeks
goddamn that's nice

also, is there any way to know how many users added the bot through the website?

[lone ether]

there's the analytics page on the bot's edit page but it's being reworked atm

should be out in the next couple of weeks

[young plinth]

more stats coming soon?

[lone ether]

not sure about more stats, but the current stats that aren't working/accurate will be shown better i believe

better UI too

veld posted some screenshots in general a few days ago

[young plinth]

That's actually hella nice

although sad it can't track whenever someone actually clicks the invite button
-# which could be definitely done since the link isn't direct to discord app invite ✌️

Oh wait

I might be hella blind

Idk if it's accurate though since I know people who invited the bot via the website recently

[hidden thorn]

@lone ether"I have implemented a !vote command for the bot. Is there anything else you need from me regarding the Top.gg voting integration?"

Is there anything else required apart from the command?

[lone ether]

you can add anything as long as it complies with our guidelines

[hidden thorn]

I understand, thank you.

[hidden thorn]

@lone etherI can't see the top.gg webhooks panel right now, right? I'm preparing a webhook and it gives a 404 found error.

[lone ether]

your bot is probably not approved yet

[hidden thorn]

Yes, it is not approved, I am waiting for it 😄

I hope it will be active as soon as possible

[tawny shuttle]

Bonjour

Quelqu'un pourrait m'aider a créer mon bot discord sur tel

[lone ether]

ce n'est pas quelque chose sur lequel nous pouvons vous aider ici. Veuillez trouver des développeurs sur Fiver ou ailleurs

[sturdy swan]

hey its been more than 24 hours, they still didn't reply

can someone else check now please

[lone ether]

what are you talking about?

[sturdy swan]

https://discord.com/channels/264445053596991498/1432411479423975497

[lone ether]

we ask you to wait up to 48 hours for a reply

[sturdy swan]

oh

someone said 24 hours yesterday

I will check tmw then

ty

[lone ether]

if they don't reply within 24 hours, we ask you to ping them as a reminder and wait another 24 hours

[sturdy swan]

ahhh

[lone ether]

if they still don't reply, a moderator will step in

[sturdy swan]

okay

[sturdy swan]

they said they need to ask there mentor or soemthing

[lone ether]

yup please wait another day they will get back to you asap

i bumped the ticket

[sturdy swan]

@daring hedge thanks

love u

[hidden thorn]

Bot reviews have started, this is so exciting

[lone ether]

please keep this channel strictly for support only

you can leave those messages in #general

[jade saffron]

hi my bot got denied for no reason at all

missing intents?

we have intents

[lone ether]

please open a ticket in #staff-tickets

2nd embed, reviewer dispute

[sturdy swan]

#topgg-api

[tame willow]

We have paid for Trending New add spot but not visible.

[lone ether]

please ask in #auctions-support

[lone ether]

you will have to click "refresh data" yourself to see changes, the bot doesn't automatically update them

[agile compass]

I'm trying to add a bot to top.gg, I added it almost a month ago and it told me to wait 1-2 weeks now I went back into the site to check if the bot was added, but It made me do it all over again and again (the Bot subscription), how do I fix it?

[lone ether]

what's the bot ID?

[agile compass]

1403360907865751673

[lone ether]

your bot was last declined a week ago, you can see the decline reason here #mod-logs message

you should've also received an email about the decline

[agile compass]

Oh

[lone ether]

in the email address linked to your discord account

the mail could've gotten lost in spam or junk but it was delivered

[agile compass]

The reason is wrong 😭

It's a minigame it doesn't say the servers

[lone ether]

you can open a dispute in #staff-tickets

the second embed

[agile compass]

Thanks

[lone ether]

np

[quick charm]

i have 1 question
if i share my token it is dangerous?

[fluid birch]

It would allow anyone who has it to use the top.gg api as your bot. Tokens like these are meant to be as private as possible

[quick charm]

Ohhkk

[terse relic]

hey im waiting for my bot to be approved/denied since some days, what should i do?

[lone ether]

wait time is 3 days atm

please wait 🙏🏼

it can range up to 1-2 weeks

[terse relic]

okk awesome

[terse relic]

also my bot is italian, is there any problem?

[lone ether]

no problem

[terse relic]

just to know, how testers test it if it's an italian bot?

[lone ether]

same way we test every bot

[terse relic]

oh lmao, google translate and google searches? hahahaha btw one last question, how do i ask topgg to remove a bot? i deleted one but still appears on my topgg profile

[lone ether]

hard refresh the site, it's cache maybe

if it's still there, send the topgg page link here please ill delete it

[terse relic]

okk give me a min

[terse relic]

here you go, thanks for the support mate

https://top.gg/bot/1177304111503380490

[lone ether]

deleted

[terse relic]

thanks!!!

[novel sphinx]

Does the top.gg bot allow you to give a role to voters? Or have I been informed incorrectly.

[gloomy shell]

That is not currently a feature, no.

[novel sphinx]

Alright

[thorn bear]

Is this the support server for pixie bot? My streaks are messed up and I would like them fixed.

[gloomy shell]

No, this is the support server for Top.gg. if you go to the pixxiebot page on Top.gg and click "support server" on that page itll get you there

[thorn bear]

Thank you 😊

[gloomy shell]

yw!

[novel sphinx]

Is there a way to do this at all?

[gloomy shell]

i believe there are 3rd party bots out there that might be able to. i would search vote reward on top.gg

[novel sphinx]

I tried with Fibo previously and it gave me a 404 error when trying to connect the website to the bot

[torpid rune]

I haven't tested it, but I did a quick search on top.gg, you can try out these 2? If you have any issues I'd suggest joining their support servers for a guide or any help

https://top.gg/bot/479688142908162059
https://top.gg/bot/918872882472439838

[novel sphinx]

Still struggling to get it to work

And the support on Vote Tracker is not active it seems

[normal narwhal]

you'll have to seek out further help in the respective bot's support server we can't really do much in regards to it

[novel sphinx]

Alright! Sorry! Thank you!

[normal narwhal]

no worries! best of luck

[thorn bear]

I left for review for pixie bot after voting on top.gg, and I would like to edit the review but I can't see anywhere where you can edit a review. Is there any way that I can get that review deleted? Can I leave another one?

[split crown]

Is it possible to verify if a user has voted for a server listing, using the current api?

I want to reward with my custom bot users who has voted for my listed server. At the same time, with the currenct documentation, I'm not sure how to do it...

[grand prism]

You need to use api v1 for this afaik
https://docs.top.gg/docs/API/v1/projects#get-vote-status-by-user
-# Also this question is more suitable for the #topgg-api channel

[lone ether]

i can delete it for you

give me a moment

deleted!

[wraith acorn]

me and my friend are both experiencing this exact same issue did you find a way to fix it or the reason for it?

[mossy epoch]

yh use any devices that r not apple's brand

and i dont have so i gave up 🗿

[wraith acorn]

That’s fair lol thanks

[mossy epoch]

[storm fossil]

@lone ether hi

[lone ether]

?

[thorn bear]

Thank you 😊

[lone ether]

.ban @covert bridge 7 scam

[cerulean fulcrum]

Banned janoano

[tardy ether]

@lone ether

On basis of current queue of bots how much time can I expect that I will have to wait for my bot to get reviewed. If I submitted it today around 2 am

[grand prism]

Few days probably

[autumn wing]

How do i add a bot creator?

in the top.gg bot editing panel

[grand prism]

You can only transfer your bot to the team and display the team as a creator

[autumn wing]

Ohh okey tyy

[open wren]

hey can someone help me set up a vote-tracking system for server? dm me or reply if you can help, thanks

[open wren]

@grand prism

[coral siren]

current wait time is a few days but that can vary up to 2 weeks based on bot complexity

[coral siren]

u may be able to find some help in #development and/or #topgg-api

[soft copper]

hii

Its been like 10 mins but still cant vote

I almost everytime see this issue

not only with this bot

[soft copper]

Both of my devices, Windows and Android one, I dont use adblocker on my android phone

I need to reload the site and try again to vote for the bot like for 3-4 times

its so frustrating

please ping me on replies

[lone ether]

try hard refreshing the site, ctrl + f5

[lone ether]

.ban @weary bear 7 scam

[cerulean fulcrum]

Banned prosper00_

[soft copper]

Alright, will try next voting time

[sly jacinth]

Bruhh just few days before it crossed 70 so why tf it decreased to 3 this also happend before !! 🙂

[grand prism]

Are you talking about the votes?

The answer is simple, votes reset on the first day of every month

[serene turtle]

how to get menu webhook for server (not bot)?

[lone ether]

press edit on the server you own and then click "integrations and api"

[serene turtle]

Then how do I let my bot know that someone voted for my server?

How do I get my bot to listen to the voter server?

[lone ether]

you can get help with that in #topgg-api

[unique yacht]

where to suggest smth

[grand prism]

#1314012335320596520 is used for suggestions afaik

[unique yacht]

alr thx

[soft copper]

I got this error with 4 bots, I did ctrl+f5 and it worked 3 bots. I was able to vote last bot after second refresh

thanks!

[lone ether]

np!

[open wren]

Umm in top.gg when i go to the edit section for my server
It doesn't shows webhook option

[grand prism]

Servers do not have webhooks right now

[open wren]

Oh then if I have to track the votes how can I

Through api?

[grand prism]

Most likely, yes

[crystal flame]

When my bot is added to another server on top.gg, its server count does not increase. Can you help me with this?

[strong wren]

You have to set that via the api

https://docs.top.gg/docs/API/v0/bot#post-stats

[crystal flame]

Thanks for the information but I don't know where to do this.

[strong wren]

This link tells you what you need to know. You can do this all with either an API wrapper (depending on language) or via HTTP requests

What language is your bot in?

[crystal flame]

thx

[flat bobcat]

my bot got denied and stated Saying anyone can use the specified command which is incorrect.

and it already has 2 of the 3 required features, and the third one is stupid considering you don't have to opt out of other kinds of DM messages for other bots.

not to mention some bots don't even do the other 2

[grand prism]

If you want to discuss the rejection of your bot, open a ticket at #staff-tickets

[flat bobcat]

alr

which ticket do I open

reviewer or moderator

reviewer I'd assume?

[grand prism]

Yes and the first option "DISPUTE"

[flat bobcat]

okay

[tawdry glen]

Hey ive uploaded my antilink bot they declined saying that it bot prefiz was not right the one i provided even though my bot has only ! Prefix

Any help eith this?

[lone ether]

open a dispute in #staff-tickets, reviewer tickets embed

[untold carbon]

hi, do you know estimated time when this starts?

?!

[grand prism]

Don't do that, it's a scam

[untold carbon]

that was weird

[coral siren]

[coral siren]

i unfortunately do not have an answer

i would've assumed november 1st but maybe someone else knows more? 😅

[untold carbon]

I was refreshing top.gg rewards all day and got tired 😆

we've got all in for this raising star award, hope this November vote will start soon

[keen ginkgo]

guys I added a server back in the days and want it to be removed because I changed the server completely and want to add it again.
How can I remove a server?

[gloomy shell]

if its on your profile you can just delete it

make sure youre logged in and go to creator controls and click edit, then select delete on the left hand side

[keen ginkgo]

I didn't see that option. I will try again.

ah well, it's still a draft

I edited the data and submitted it ^^

I also submitted the related bot now ^^

btw on the /bot/:botid/dashboard/features page is no button to save anything 😅

[lone ether]

it auto saves

you'll see changes on the main page

[keen ginkgo]

ah, if I refresh it shows the saved data. if I just navigate to another settings page, it doesn't.

[quiet verge]

I keep accidentally reporting comments on my bot when I mean to click reply

I think that it’s just muscle memory because I don’t even read the report button I just assume it’s the reply button

You should make a confirmation modal saying are you sure you want to report this bot, or perhaps put it into a hamburger menu

[autumn moat]

how do i changes my bots profile icon on the website? it’s outdated

[grand prism]

Update it on discord developer portal and click "refresh data" button

[keen ginkgo]

Found another bug: When importing commands you need to reload the page to see the new imported data.

[gilded glacier]

[keen ginkgo]

quick question, can I use markdown in annoucements?

[icy summit]

Hi! Does server discriptions accept HTML?

[untold carbon]

yes

[icy summit]

Thanks!

If you answered my question

[young plinth]

Are you not able to report reviews that aren't sent on your bot's page?

[lone ether]

you can if you're the owner

wdym not sent on your bot page

oh you mean other people's bots

no only the respective owners can

[young plinth]

what about #staff-tickets

there's an option to report reviews

[lone ether]

that would be your own reviews

you can still report other reviews in staff tickets i guess, no rule against that

feel free to make a ticket ill have a look in there

[young plinth]

ye I'll make one in a moment

[gentle garnet]

https://top.gg/awards does this refer to the normal voting thing or is that something else

[grand prism]

What do you mean "normal voting thing"?

[untold carbon]

this haven't started yet

we are still waiting for november voting

[gentle garnet]

bot voting

[grand prism]

No, it's an event where people nominate bots, then four are selected from each category and from those four you have to vote for one bot and in December the winning bot will receive the “top.gg award”

The nominations are over, now people are waiting for the voting phase for one of the four bots

[upper plume]

I can't select my support server from my bot's settings and save it

Help me please 😭

@gloomy shell help me sir

[lone ether]

your server and bot must be owned by you or part of the same team

they both have to be approved on the site as well

[upper plume]

Everything is the same but still it is not happening sir

[lone ether]

can you send your bot page link

[upper plume]

Ok

Wait

[coral siren]

https://top.gg/bot/1248174004083363902

[young plinth]

I kinda forgot about that due to other stuff 😭 on it rn

[lone ether]

that's fine, feel free to ping me when you make it

[lone ether]

ty

[coral siren]

for what's it's worth my bot's support server is no longer appearing on my bot page

maybe they're working on something atm

[lone ether]

transfer your support server to yourself again then add it back

[coral siren]

will give that a go 🔥

[upper plume]

https://top.gg/discord/servers/769980940068282368
https://top.gg/bot/1248174004083363902

[lone ether]

can you send your server topgg page please

okay thanks let me look

[upper plume]

Yes

[lone ether]

please try transferring both the bot and server to yourself first and add it

[upper plume]

@lone ether this is ownership id @high oriole

[lone ether]

yes send it to that account again

click edit on both the bot and server then find "transfer" on the left side

[upper plume]

This account already owns both my bot and server. @high oriole

[lone ether]

like i said, transfer it again

[upper plume]

How to do this now

Do I need to transfer it to another account?

[lone ether]

^

no just put the same account ID in

[upper plume]

@lone ether ok sir tnx

Done

Solved

[young plinth]

still fine despite that?

[lone ether]

yes

[lone ether]

it worked?

[upper plume]

Yes done

[lone ether]

ok cool

[upper plume]

Yes, solved

Ty

[young plinth]

reviews dont have IDs, do they

[lone ether]

you can put NA

[young plinth]

https://canary.discord.com/channels/264445053596991498/1435314803848773652 done

[pearl summit]

Why on the website is my bots profile picture not there? And i cant find a way to edit it on mobile?

[grand prism]

You need to update your bot's profile picture on the Discord Developers Portal and click the “refresh data” button on your bot's page (under the “Info” tab on mobile devices)

[blissful plume]

hey how can i reapply pls idh any idea

[lone ether]

resubmit your bot? the same way you did the first time

[worthy pine]

Hey!

How are people able to customize their bot page description by adding images, websites, fonts, etc?

Is there any documentation I can read?

[grand prism]

It's just html/css

[worthy pine]

Oh okay, thank you!

[bronze hatch]

I think the website is down.

<@&817055174613794826>

When you click on a bot it shows Error code 500

[arctic cape]

Cannot vote for 7w7 bot

[lone ether]

developers have been notified!

@arctic cape @bronze hatch please try again

issue seems solved

[arctic cape]

Can now, ty

[bronze hatch]

thanks

[lone ether]

np

[wooden mural]

I noticed that our bot banned you when you used cc @ own in the server 1070571787542343810 so I would like to apologize for it

[lone ether]

all good i assumed so

[wooden mural]

Also regarding this review issue I think some are mistaking our server for the bigger server called chillzone

Is it okay to discuss it here?

[lone ether]

you will have to contact the users and ask them to change their review

[wooden mural]

They never joined the server unfortunately

[lone ether]

unfortunately can't help you with that, as we don't accept logs as proof

[wooden mural]

I see then

Appreciate the time

[lone ether]

[stuck bramble]

How can I reset my bot image
All it shows is a broken image

I've made sure the image was added as my bot image, not just the application image

The image for my actual bot in discord works

[misty current]

I am trying to get my bot top.gg webhook so I can make a vote reminder code and whenever I am opening the website of webhook it's showing this error

[daring lagoon]

Im getting a 500 internal server error on this page https://top.gg/bot/853490879753617458

[limpid shadow]

hey, this is being investigated

[limpid shadow]

should be resolved, sorry for the inconvenience. I'll continue checking it out but the errors stopped :)

[daring lagoon]

cool. Thanks

[misty current]

I am trying to get my bot top.gg webhook so I can make a vote reminder code and whenever I am opening the website of webhook it's showing this error

[lone ether]

you have to click edit on your bot and then "integrations and api"

[lone ether]

click refresh data from the main page

[misty current]

Thanks 👍

[stuck bramble]

Where is that at, I'm on mobile and don't see that anywhere

Found it.....

Thank you

[lone ether]

[humble anvil]

hi why this server count is 0

[grand prism]

Most likely the bot owner/developer did not send the number of servers via the API

[humble anvil]

which api?

[grand prism]

https://docs.top.gg/docs/API/v0/bot#post-stats

[humble anvil]

well uhm

[icy summit]

Same issue Here

[lone ether]

thanks for report!

cc @limpid shadow

[vital lintel]

@lone ether hi , any update on the report?
(they didn't stop, they shamelessly still botting votes 😭 )

[lone ether]

we don't give updates on reports

[limpid shadow]

which page?

[icy summit]

A bot page

Let me get the link

[limpid shadow]

huh.

[icy summit]

Oh works now :)

[limpid shadow]

it seems very flaky

[hybrid blaze]

https://top.gg/bot/1378492150169473135
my bot seems to exist, but after going to the site error 500? In addition, switching and voting through the api does not work, it gives an error as if the bot has not been found, but they themselves are working on the site

[ashen trout]

Who manages the reports on top.gg reviews, I was wondering if there's someone I could speak to.

[coral siren]

you can open a moderator ticket in #staff-tickets for that

[lone ether]

i kinda do most of them, how can i help?

[dull flare]

I’m on phone how do I see the browser console

[lone ether]

hi there open it in safari in-app browser doesn't work that well

[dull flare]

Okay I’ll try :D

Same issue

[lone ether]

can you try clearing safari cache?

[dull flare]

Okii

One sec

I cleared but it’s still showing the same prompt

[lone ether]

do you have another browser?

[dull flare]

Should I test it with chrome?

[lone ether]

yes please

[dull flare]

Okii one sec

[untold carbon]

i can reproduce

[dull flare]

[lone ether]

hmm

can you try clearing the data

[dull flare]

Okayy

[lone ether]

hey the devs already attempting fixes for this, you can access the edit page directly by adding /edit in the URL if you need to make changes, main page usually comes back within a few mins

[untold carbon]

okey, thanks

[untold carbon]

btw, does anyone in your team know the future of topgg awards? why are we still in nominating phraze

[lone ether]

that's being decided!

it's in the voting phase

.ban @copper oak 7 scam

[cerulean fulcrum]

Banned i_am_ishowspeed7

[dull flare]

Same issue

[untold carbon]

where can we vote?

[lone ether]

voting by staff, not members

[south lotus]

Finally, found someone that has same issues as mine

[lone ether]

can you try clicking here: https://top.gg/logout

wait nvm

[south lotus]

Show same thing

[lone ether]

i meant https://top.gg/login

[dull flare]

It shows up for one second before it brings me back to the same page again

[south lotus]

Upon login immediately client side exception

[lone ether]

do you have any vpns or ad blockers enabled?

[south lotus]

I don't use VPN

Or ad blocker

[dull flare]

I don’t either

[lone ether]

which device are you guys using?

[south lotus]

idek how to use those

Mobile

[dull flare]

iPhone

[lone ether]

which model

[dull flare]

Xr

[lone ether]

this might be a long shot but can you check if you have any software updates available

[south lotus]

Oppo

Tried on laptop and same thing btw

[lone ether]

you can't access the site at all right?

[dull flare]

They no longer support the model I’m using but I am on iOS 15.6

[lone ether]

does it work in incognito?

[dull flare]

Let me tryy

[lone ether]

could you send a ss of the browser console

on pc

[south lotus]

How do I go to browser console..?

[lone ether]

press f12

[dull flare]

It doesn’t work

[lone ether]

can you try restarting your phone

[dull flare]

Okayy

Which one should I go to after I reset

[lone ether]

open safari then https://top.gg

[dull flare]

Okayy one min

[lone ether]

NOT RESET

RESTART

2 different things!!

[dull flare]

Restarted but it showed the same thing

[lone ether]

well im all out of ideas, i will forward to dev and get his opinion

will get back to you

[dull flare]

Thank you so much ixz!!

💖

[lone ether]

just to check, you don't have any software updates available right?

[dull flare]

None available for my device

[lone ether]

alr thanks

[untold carbon]

fyi, /edit has also 500 bug

[lone ether]

can you send the link?

[untold carbon]

https://top.gg/bot/572906387382861835/edit — it works 50% of times

go to page and reload it

F5

[lone ether]

yup i see the error, will have to wait for fix

[untold carbon]

I have bad luck; I bought an ad on Actions for the first time this year, and today of all days, top.gg is having issues 😆

[lone ether]

click on console at the top

https://files.zobs.dev/f/yOZN0Cm00

votes reset on the 1st of every month

[lone ether]

can you not screenshot on your pc?

[south lotus]

My laptop lag hard when switching server

Actually I could send in my channel on laptop and forward here on mobile now that I think about it

[lone ether]

you could just send in here

it's alright thanks ill ask dev on fixes

[south lotus]

My laptop lag hard when switching server a lot

[lone ether]

why do you need to switch server

[south lotus]

Idk like really old laptop

[lone ether]

you can send images here

[south lotus]

My laptop discord on other channels

[south lotus]

So don't need anything else from console?

[lone ether]

all good, being looked into

[south lotus]

Got it

[strong wren]

when trying to auth

very consistent, just infinitely loads

weird, just went back to home and tried again and it worked fine

aaalright next issue: server member count

• bot is in server
• refresh data does nothing
• edited page to reindex, nothing
• cleared browser page cache after each and nothing
• i did reload after each too

[lone ether]

link to page?

[strong wren]

the server invite?

https://top.gg/discord/servers/708747949492645888

[lone ether]

your invite link is invalid that's why it's not updating

[strong wren]

oh

wait what

[lone ether]

https://discord.com/invite/8mGzrst7

[strong wren]

the fact ive done this enough times to know the difference between permanent and temporary and yet i still do ts

there we go fixed now

thanks lol

[lone ether]

np

[hybrid blaze]

it working 50/50

when it fixed?

[limpid shadow]

are you getting them right now?

i haven't been able to reproduce them for a while now

[autumn moat]

how do i go about getting reviews deleted? some user is mad at me so they went to my bots topgg & lied i have proof

[lone ether]

what's the bot id?

[autumn moat]

914516115386929182

the user has NEVER used my bot before & they are currently blacklisted from the bot

[lone ether]

removed

[autumn moat]

thanks

[signal bolt]

umm, hello! i have a lil problem.. it just loads for a while and then this mssg pops up.. i can't even search for the bots

[wild hinge]

press ctrl+shift+i on the top.gg tab and put your console output here

[signal bolt]

the full thing?

[wild hinge]

would be good for the mods

[wild hinge]

Many things are getting blocked by administrator and cors doesn't seem to work correct. Also Array.prototype.toSorted() is a newer javascript function on some browsers. My guess would be either your browser is a bit outdated or try to clear your cache.

[spring lava]

Is the API broken?

The https://top.gg/api/bots/id one

Says 404 not found

When it exists on top.gg

[scarlet ore]

Been getting the application error thing on my (android) phone all day too, already tried clearing cache.
Last thing in the console log before the client-side exception message (which also shows there) is TypeError: d.F.toSorted is not a function.
Also immediately after the exception message in the log there's Uncaught TypeError: d.F.toSorted is not a function.

[lone ether]

hey that's a known issue and no fix is available rn unfortunately

[lone ether]

hi that's a known issue and there's no fix for it rn unfortunately

if you guys have other devices you can try it on or incognito mode or other browsers, it might work there

[keen ginkgo]

Guys, the docs say that servers have webhooks too. Where do I configure this? Because it's not available in the dashboard.

[grand prism]

The servers had webhooks before the servers were removed from top.gg but they haven't returned since the servers were "re-released". They may be added in the future tho

[keen ginkgo]

-# Here: https://docs.top.gg/docs/Resources/webhooks#server-webhooks

makes sense 👍 thx

[grand prism]

But servers can create tokens that can be used to check "vote status" using the API

[keen ginkgo]

ah okay, thx

[signal bolt]

true that I was using windows 7, but until yesterday it was working..

[limpid shadow]

Please update your browser

[wild hinge]

did you tinker with you firewall or something else that could potentialy block something?

[signal bolt]

nope.. i have been using the avast antivirus browser

[wild hinge]

maybe try another browser for example brave

[signal bolt]

will try.. but ty!

[wild hinge]

np my guess is that avast seems to think one or more of the js files are suspicious and blocks them

[proper raptor]

i have recently posted my server on top gg for approval but now when i check it on website, it's showing this, even after i clicked edit and resubmit but it came back again, what does this mean? my server can't be added ?

look all the steps are completed

and i clicked submit server

[elfin lotus]

captchas dont seem to be displaying so i cant vote for anything:

[tacit wing]

I refreshed and sometimes they pop up lol