support

[swift idol]

There is no any option of creator control

[grand prism]

On the main page

[swift idol]

Where

[grand prism]

Info

[placid locust]

ahh wait

[swift idol]

Donee

@grand prism thankyou bro

[placid locust]

👍

ig they should add that in this embed

like this maybe or any how

[lone ether]

people just need to read https://files.zobs.dev/f/pmngiqV93

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[lone ether]

hopefully this is clearer

[grand prism]

Spoiler: it's probably not

[open depot]

my bot just got rejected for not having a help command, but it very clearly has, I don't see what the problem is?

[sweet grove]

DM the reviewer who reviewed your bot to appeal it, which would be me.

Just sent you a dm.

[placid locust]

that was a quick addition but thanks

[ocean dew]

Does top.gg support bold text for the long description?

Pls ping if you reply

[grand prism]

It should support markdown and/or HTML

[sweet grove]

yes

[glacial cobalt]

can i get bot dev , i own strive but my main acc cant join the server

[sturdy swan]

@lone ether hacked account

Scam promotion

[lone ether]

.ban @nova ledge 7 mr beast scam

[cerulean fulcrum]

Banned haha01922

[glacial cobalt]

unlucky bro got tokened

[cosmic crypt]

Where do I talk about a rejected bot I made but it was rejected in error

[lone ether]

dm the reviewer who declined it

[cosmic crypt]

It don't say in the review

[cosmic crypt]

It only says
Sincerely,
Everyone at Top.gg

[lone ether]

oh damn it's me

you can dm me

[lilac magnet]

My bot won an auction last week and paid for it this week (3-5 days ago). When can I expect my bot to be on campaign?

[lone ether]

@lilac magnet

[cobalt pawn]

I noticed you can use <style/> inside of the long description, is there a limit to what you are permitted to do? As I noticed you can just remove any element from the site like the search bar etc

[grand prism]

On your bot page, you are not allowed to:
6. Block any essential features, this includes buttons and advertisements
-# https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[cobalt pawn]

thanks

how do I get bot developer role? I have an approved bot

[grand prism]

You have to wait until a mod gives you this role

[cobalt pawn]

damn

[spare patio]

Is there any way that we can edit our own review on a bot's page?

[chilly sundial]

My bot was rejected and I don't understand why.

[grand prism]

From the description it seems that your bot has only one command and it should have at least 5 of them or one feature

[chilly sundial]

No, it's not true. The bot contains many commands.

[grand prism]

Valuable commands, apparently most of them are not according to the person who checked your bot. If you want to discuss this with them, send them a DM

[split flame]

who determines what is Valuable the bot dev or the bot reviewer?

[grand prism]

In my opinion, reviewers have some guidelines they have to follow and for example the /ping command which sends the "Pong" message is not valuable

[split flame]

as a bot dev, the /ping command has alot of value. this lets me know the bot is still connected and receiving commands

[lone ether]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[lone ether]

if your bot was declined, contact the reviewer who declined it

[lone ether]

no you have to open a #staff-tickets and ask for it to be deleted then you can submit another one

[lone ether]

given

[spare patio]

will the edit button be added in the future?

[lone ether]

yes it should be theoretically be there right now, but ill ask about it

[spare patio]

like just a suggestion 😅

[fierce geyser]

does anyone have like a css / class name cheatsheet to the top.gg bot page?

[lone ether]

-htmldesc

[wild stone]

@fierce geyser

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[lone ether]

-css

[wild stone]

You can customise your long description using CSS! That includes things like:

• Changing text and background colours
• Adding background images
• Styling and even animating elements

If you're new to CSS, feel free to ask for help in ⁠#development or check out this resource.
Please see our guidelines here.

❌ Do not hide or edit core page elements (like reviews, bot info, ads, etc.)
❌ Do not change or overwrite text content from Top.gg elements
❌ No NSFW or seizure-inducing CSS (like rapid flashing)
✅ You can recolour borders or backgrounds, just don't mess with the text inside them!

[lilac magnet]

Thanks for the info

How can I get my developer role? I have a top.gg bot linked to this account and it's been listed for over a week.

[lone ether]

given

[placid locust]

hm

izx you on break

[lone ether]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[placid locust]

i just asked

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[cobalt pawn]

Awesome thanks

[livid mesa]

I submitted my bot 10 days ago but haven’t received any response yet. Could any reviewer please check the status?
Thanks!

[lone ether]

-upto

[wild stone]

@livid mesa

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[livid mesa]

[vivid gull]

If my bot is still in the Beta (For saying it is, Not Beta, because it is Production Ready bot but for Production version I have a lot of plans, so still it is in the Beta), still my bot is allowed?

[grand prism]

If the current state of the bot meets the guidelines and you do not break the guidelines during its development, then yes I guess

[vivid gull]

I mean, it is a Fully Functional Production Ready Bot.

[fierce geyser]

thanks

[lone ether]

[fading delta]

-upto

[verbal edge]

guys how do i know who voted on top,gg and when? like is there a webhook url bit where i can put discord webhook

[cyan crystal]

hi, I accidentally reported one of my bot's comments, how do I turn it back?

[lone ether]

if it doesn't break any guidelines you'll have to wait

our review system is getting reworked, we can only delete reviews but not unflag them

[strong wren]

I've been captchad for the past 6 votes I've done, what did I do to deserve this? I don't even use a VPN or anything

I don't mind if but it's just an extra like 20s per vote

[silk falcon]

having an issue getting my new bot approved through the website submission.

[lone ether]

how can i help

[silk falcon]

so i sent in a submission, but by the time it got around to verifying it was indeed broken. i reworked the bot to do things different from its original intent, and it working as intended now. when i resubmitted it, i almost instantly got an email saying the bot was broken.

[lone ether]

the bot was declined about an hour ago

when did you resubmit it?

[silk falcon]

that was the new submission.

my original submission was like a month ago.

[lone ether]

i guess it was just unlucky i happened to invite it the moment you submitted it

please resubmit the bot

[silk falcon]

well even if that was the case the bots been functioning as should since yesterday, but ill go ahead and resubmit!

[lone ether]

does the bot require any permission to send the notifs?

[silk falcon]

uhmm should just be manage server perms

[lone ether]

what does it need manage server for?

unless you mean the user needs the permission and not the bot

[silk falcon]

thats what i meant, yeah sorry.

just for the bot invite... not to interact.

[lone ether]

all good, re-review shouldn't take longer than a day

[silk falcon]

sounds good, i resubmitted, thank you!

[lone ether]

[silk falcon]

if by any chance you're the one who does the verification, can i just mention here (since the bot decline came with a ss of a twitter/x feed test) that the bot no longer offers support for x/twitter feeds.

[lone ether]

oh

ill leave a note on the bot

[silk falcon]

thank you sir. yeah i think thats why it failed the test that was done today haha. had to switch up some stuff, i wasnt trying to pay that insane api cost from elon D:

[lone ether]

-# i am a girl
that's okay hopefully review goes smoother this time

[silk falcon]

sorry sorry <3, and thank you!

[bright sage]

does top.gg no longer supports the way to customize the page? I've seen a page who have customized everything from buttons to background image and it looks great! But I can't seem to find anythng regarding that. Can someone tell me if its allowed and maybe share any resources along the way?

[grand prism]

You need to use the <style> tag in the long description where you will place your CSS code to style not only the description but also the entire page

Styling top.gg page elements is okay, removing them or modifying text within them is not

[bright sage]

so i carry out my business in the Long Description

tysm!

[bright sage]

i will not modify any text within then, just doing styling. is that allowed?

[grand prism]

Yes, you can refer to this message - #support message

[earnest walrus]

hello, i have issue on probot vote when i vote say thank you for vote i see dm on discord not get credit?

[kind vault]

Hello. I have a question about api. I'm tryna get notification when my bot voted and send a message to voter. But i didn't figure it out in my mind. How can i do this

[grand prism]

By using a webhook - https://docs.top.gg/docs/Resources/webhooks

[kind vault]

oh ty i didn't see that

[lone ether]

you will just have to try again in 12 hours as if it says "thanks for voting" it means it went through on our end

[lone ether]

@silk falcon please check dms

[raven sandal]

How can I get a review removed from my bot?

[gloomy shell]

open a #staff-tickets

[lone ether]

#auctions-support please

[covert sapphire]

ok

[oak flicker]

service provider went offline and bot auto restart broke when they came back. @lone ether could you please check the bot again? you have dms off.

[lone ether]

i don't have dms off, please resubmit the bot

[wild stone]

Most staff members have DMs enabled. If you're unable to message someone, the issue may be on your end.

Please check:
Right-click Top.gg > Privacy Settings > Allow DMs from other members in this server
Settings > Content & Social > Select Top.gg > Allow DMs from other members in this server

If you've enabled both and still can't DM a staff member, feel free to ping them in this server!

[grand prism]

@zinc oracle

[lone ether]

@leaden marlin no ads please. wrong place to ask

[bright sage]

can you provide some code snippets as to how its working, like its hard trying to figure out. I know both html & css but some stuff just doesn't work. and I also wanted to ask is there any time limit which we need to wait before we can edit someone's page? because I became a moderator today of a bot and I cannot save any changes. the succesfully saved prompt just doesnt' appear. is this a bug or am I missing something? ty in advance

[lone ether]

what stuff doesn't work?

there's no time limit to editing a page, it should save instantly, if it's not saving, you're likely missing something from the fields

[bright sage]

fields...

[lone ether]

can you send the bot page you're trying to edit?

[bright sage]

?

[bright sage]

yea

https://top.gg/bot/1242388858897956906

[bright sage]

the save button when i do any changes in the bot

[lone ether]

what kind of changes

[bright sage]

https://top.gg/bot/493716749342998541

like this page

[lone ether]

also i can see that the creator is 505420217342754816 @stable heron

[bright sage]

🥹

[bright sage]

yea we are in the vc rn

[lone ether]

you don't have any access to the page, they need to create a team and then assign the team to the bot

[bright sage]

we do actually

a team of 4

im one of the mod

[lone ether]

oh nvm oops

[bright sage]

see

[lone ether]

can you send a quick video of you adding a space to the headline and clicking save?

[bright sage]

oke

i dont have nitro so i had to be fast T_T

[lone ether]

can you send a screenshot of the edit page in full

[bright sage]

misa is admin in the team so i made her change the backgroudn url. and she i able to change anything at wil

but im not

T_T

[bright sage]

like this?

[lone ether]

can you try removing some categories and clicking save?

and which browser are you using?

[bright sage]

google chrome

when i click on save

nothing happens

not even " Bot successfully updated "

and when i refresh

everything is back to normal

with my changes not being saved

[lone ether]

can you try another browser please

[bright sage]

i've tried brave browser as well

and i've tried clearing local storage and cookies

and everything

[lone ether]

i just made an edit, can you refresh the edit page and send me a screenshot of the categories?

[bright sage]

i just do refresh and send u the screnshot?

[lone ether]

yes

[lone ether]

try making a change now please

[bright sage]

oki

💔 same thinking happening again

no success pop up

no changes

[lone ether]

one last try please

[bright sage]

i can clear up the local storage again and login and then try too if u want me to do so

[lone ether]

do you have ad blockers on?

turn those off as well

and any extensions

[lone ether]

yeah sure just ctrl + f5

[bright sage]

i have these

wait thats not full screenshot

but i dont have any ad blocker

[lone ether]

that's fine

just ctrl f5 and try editing again

[bright sage]

still no luck 💔 , misa can edit normally but i cant

[lone ether]

misa is an admin, you're a mod

not sure why mod perms isn't working

[bright sage]

but google says, mod can also edit stuff

🥲

[lone ether]

you can

could you ask the owner to reinvite you to the team

leave the team and rejoin it

[bright sage]

oki

let us try that and i'll get back to u here

[lone ether]

sorry for the inconvenience, appreciate your patience

[bright sage]

its still not working after rejoining the team

[lone ether]

open a #staff-tickets please

[bright sage]

ok

[lone ether]

@bright sage before you do, does the same thing happen in incognito mode?

ok nvm u opened the ticket but have a go on incognito as well please

[bright sage]

i tried on brave with no extensions. that does account as ...

uk

🥲

[lone ether]

not brave

[bright sage]

but yea i can do that too

[lone ether]

try incognito

[bright sage]

i've uploaded live footage of me doing that on incognito

[lone ether]

ty, veld will be able to help further

[lofty musk]

In the auction I have open payments that I have already paid and they don't go away.

[lone ether]

#auctions-tickets

[rose ibex]

Is there a maximum characters limit for the long bot description ?
-# I'm at 16,018 characters and scared of reaching a limit soon.

-# Also, the "Preview" button doesn't preview the long bot description.

[versed nebula]

Bot Developer role come automatically after completing the investigation?

[split flame]

once your bot is approved

[versed nebula]

What about the name inside the server?

[split flame]

I dont understand what you mean

[versed nebula]

Nickname

on discord server

[split flame]

what about it?

[versed nebula]

Will it change depending on the bot name?

[split flame]

your nickname doesn't change

[strong wren]

when your bot is approved you have to ask for the role

[torpid talon]

Hi! I'm having issues paying for ad spots. Consistently seeing this.

[versed nebula]

Will my nickname change depending on the bot name?

[strong wren]

no

your nickname doesnt change

[split flame]

why would it?

[versed nebula]

Will it be on the application (my bot) name?

[strong wren]

what

[split flame]

your bot name is your bot name, your nickname is your nickname...neither will change unless you change them

[gloomy shell]

#auctions-support

[torpid talon]

I was just able to pay via ApplePay

[rose ibex]

-# Server staff might instead rename you to something like "hoister no hoisting" because of the start of your display name.

[versed nebula]

My bot name is Boxie, and my name is SAMKO. u mean my name SAMKO will remain the same on the server?

[grand prism]

Yea, why would it be changed?

[versed nebula]

ty for clarifying this note❤️ .

[versed nebula]

I asked this question because I saw some weird names and expected them for their app names.

[versed nebula]

Thank you for your time.❤️

[versed nebula]

Thank you for your time.

[torpid talon]

Do you all happen to publish IP space to add to an allowlist for incoming webhook POSTs or should it be assumed that space may change?

[grand prism]

You mean this?

[unborn halo]

I just have a quick question what's the minimum number of commands required to get approved for the list?

[grand prism]

5 "valuable" commands or 1 feature

[unborn halo]

Thanks!!! Just to clarify when you say 1 feature do you mean something unique or significantly different from what's already on other bot ?

[grand prism]

It would be difficult to have something no other bot has. I understand "feature" as something that doesn't require a command to work (automod for example)

[unborn halo]

Ahhh that makes sense thanks for explaining!!!

[spiral coral]

ا

[strong wren]

Is it possible for me or for someone higher up the chain to be able to view the like amount of captchas I've had over the last idfk 20 votes I've done? I think I'm at 4 for 4 now and it's getting rather annoying tbh since 99% of the time the captcha doesn't even show till it's done so I end up going to swipe off when it's still doing stuff

[livid mesa]

It have been 2 weeks i guess but my bot still not reviewed

Ahh

[gilded glacier]

whats wrong with captchas tbh? takes less than 2 secs lol

[strong wren]

They take about 10s to load for me, them another 5 to finish, and then the webhook is delayed by about 20s

[gilded glacier]

3g ?

[strong wren]

No. 900mbps wifi

[gilded glacier]

oh well, i dont have an issues with the captchas takes like 1s-2s

[strong wren]

How often do you get captchas

[gilded glacier]

say like 3 times outta 10

safari btw

[strong wren]

Using Firefox or chrome I think I've been captchad my last like 10 votes

[sweet grove]

I will forward this over to the dev team to look into, and see if we can lower the amount of captchas that are presented.

[gilded glacier]

yikes can be annoying tbf

[winter sapphire]

im trying to add a bot to top.gg but it makes an error as soon as im adding tags

[sweet grove]

Yes, we are aware of this issues and devs are looking into it right now.

[winter sapphire]

alr thx (other infos except tags work)

[azure tusk]

Bro I can't update my support server link on top.gg

[sweet grove]

known issue also

devs are still working on it

[azure tusk]

Okok

[open depot]

I tried to update my invite link for my bot and clicked save but it doesn't get updated, why?

[sweet grove]

this is a known issue and being investigated

[limpid shadow]

should be fixed now

[magic glade]

hey , i vote for probot and didn't recive any credit and probot support say that the problem from the top.gg side is that right ?

[signal shard]

Hello, I have an issue with ProBot voting When I vote it says 'Thank you for voting' but I don't receive any credit

[lone ether]

if it says thanks for voting then it went through on our end

if this keeps happening multiple times, let us know again

[slender falcon]

-upto @fervent lava

[wild stone]

@fervent lava

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[open depot]

aigt thanks

[grave siren]

Hey i created a ticket in #staff-tickets but i don't see what happened the ticket got closed

[lone ether]

you can click on the threads and see your ticket, it's been resolved. we appreciate your ticket but we don't give outcomes of it to anyone

[grave siren]

Okay buddy thx for informing 🥲

[livid mesa]

Hi

I submitted my bot 2 weeks ago, but it still hasn’t been reviewed.

[grave siren]

🤡

[livid mesa]

?

It's approved 5 minutes ago

[lone ether]

keeping on talking about it doesn't make the reviewing process faster. our reviewers are volunteers and work here in their free time. please be patient next time.

[livid mesa]

Ahh my bot reviewed and got approved

[lone ether]

I understand, still please refrain from asking next time.

[livid mesa]

Okay sorry

[gloomy nacelle]

why the voting for propot doesn't give me anything

[fervent lava]

oh

[fervent lava]

how come does it take like 1-2 week for the bot be approved

[grand prism]

What's strange about that?

Dozens, if not hundreds of bots are added to the queue every day and the people responsible for checking the bots do it in their free time, it's not a full-time job

[lunar harbor]

Hi there I was trying to bid however I have been having issues seeing my server on top.gg I can see it if I look up #among us but not if I search it by name or in similar categories non promoted sections
When I try to add the server again it also says it already exists even though I can’t seem to find it through top.gg and the link on Google > top.gg gives an error 303 I also no longer see the server in my profile information any guidance is appreciated thanks in advance 😊

[gloomy shell]

could you provide the link to the server on the website?

[lunar harbor]

https://top.gg/servers/995954559044304896

Myself and the owner get the error (he’s server admin in server owner)

[gloomy shell]

it looks like it is owned by a deleted user account - https://top.gg/user/4454673564221210624

which is why it doesnt appear on your profile

[lunar harbor]

I don’t see it in their list?

[gloomy shell]

yeah I dont either but on the server page thats the listed owner

[lunar harbor]

Is there any way to claim the server since I’m the server owner

[gloomy shell]

I can transfer it to you yes one moment

[lunar harbor]

Thank you so much you’re the best

[gloomy shell]

Ah, the reason you can't see it is because its not approved

[lunar harbor]

Oh we had it on top.gg for a long time prior to servers being removed

[gloomy shell]

Now that you're the owner you should be able to resubmit it and get it approved by the automoderator

makes sense

[open depot]

what's this thing for

[leaden mirage]

That’s server count, you can use their api to push the total servers of your bot to it

[open depot]

oh alright

[wild grotto]

My bot reached 100 servers but i'm unable to verify it because discord still thinks that bot is only in 70 servers._.

[lone ether]

that's not something we can help with sorry

[wet citrus]

How long do I have to wait for my bot to be approved?

[split flame]

1 - 2 weeks

[lunar harbor]

Thank you so much!

[fierce vigil]

Hello. flavibot keeps rolling me to vote again after I had already and won't allow me to start Spotify.

[raw ocean]

hi! I would love to get help with getting a server out of review... its been there for a good few months, though i know the page it links me to says to expect 1-2 weeks

if it's queue it is absolutely no giant deal, i can continue to wait, I just wanted to be sure something isnt wrong with my post

[lilac magnet]

My payment for an auction processed the day after the deadline of paying, and the advertisement never got out. How can I get a refund?

The auction ended on aug 5

[lone ether]

#auctions-tickets

[lone ether]

can you send your topgg link of the server please

[raw ocean]

https://top.gg/discord/servers/726577620794490880

[lone ether]

the server has "18+" mentioned which is not allowed and failed the automoderator checks. please remove that, delete and resubmit the server, if it passes the automoderator checks, it'll be approved immediately.

you can see the guidelines here

-guidelines

[wild stone]

Auction Guidelines
Bot Guidelines
Review Guidelines
Server Guidelines
Voting Guidelines

[lone ether]

click on server guidelines

[raw ocean]

mmmm, so i cannot have a server strictly for adults? the server does not contain nsfw material but i only allow those 18 or older to join. how woul i reformat to convey this without the tag, or are age restrictions not allowed?

[lone ether]

age restrictions not allowed on the page, you can still have it on the server itself it just can't be mentioned on topgg

[raw ocean]

okay.. that is a 1 way ticket to rule breaks and issues in ages so i will simply choose to remove my topgg listing! /lh
thank you for the help

[lone ether]

[placid locust]

hm

[frozen sun]

Hey guys, can someone help me to add one character to mudae? Is it possible?

[wild stone]

@frozen sun

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[tulip arch]

Hey im having a issue with the isakaid bot I was able to fight up until recently and everyone in my server can still fight but for me it won't work

[lone ether]

-wrongserver

[wild stone]

@tulip arch

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[tulip arch]

Ty

[quartz garden]

Whah do this mean

[lone ether]

it means you can't receive push notifs

which browser are you using?

[quartz garden]

What you mean by browser like google and etc?

@lone ether

[lone ether]

yes

chrome, firefox, edge, brave, etc

[quartz garden]

I was trying my phone at first but I’m wait 12 hours and try chrome

[lone ether]

which phone do you have?

[quartz garden]

iPhone 15 Plus

[lone ether]

you can get push notifications from safari, but i think those aren't working rn anyway

best way to get notifications about vote reminders is using reminders from the bots themselves

[quartz garden]

ight

[quartz garden]

ight thanks

[sly sable]

Is it the browser in discord itself? I get that same message only when opening through discord

[lone ether]

@slender frigate hey sorry, we were resetting our tickets - you can see them again in #staff-tickets

[slender frigate]

Ok thanks

[fervent lava]

How long does it take review the bot

[lone ether]

2 weeks

[grand prism]

Is it intentional that tickets have a "Click to reset" option to select?

[lone ether]

yes because when you click on an option, you can't click on it again

the "click to reset" just allows you to click on the same choice if you wanted to

you could click on other options and achieve the same result but in case people didn't know how to

[slate tapir]

is there still no known solution for the unli circles when voting on ios?

[lone ether]

not yet sorry

[placid grove]

Hello, I listed bot but how can i access to webhook page?

for api key??

[lone ether]

you have to wait for the bot to be approved then you will see the "webhooks" page in that edit page

[placid grove]

actually it's a testing bot, I mean i make this for testing purpose to test api key and reward system. bcs soon i am going to link my main bot to top.gg. So, is there any other way to test api key (testing)?

[latent fulcrum]

Anyway to have a review be deleted, as its kinda review bombing as this was a long time ago and the Report button seems to do nothing

[lone ether]

there is no way to test sorry

[whole mist]

Im trying to vote on the top.gg website for mudae bot and whenever i try to log in it brings up a thing saying my account isnt verified even though it fully is?

[weary raft]

hey quick question

when we search for ai

i dont really see our bot there.

even though we have 2.95k votes

this is our page: https://top.gg/bot/1069423090225918082

and we have the category of ai

so just a bit more background... when I click on more... and goes to the listing, our bot shows up correctly

[lone ether]

hello, please make a small edit to your bot page so it can be re-indexed on the site

[lone ether]

please make sure you're logged in the correct discord account and you're logged on discord web

[grand prism]

@lone anvil

[dense zodiac]

@mods?

[lone anvil]

ty

[gentle garnet]

1. #development
2. code; you can write something using timeouts, crons, intervals; what ever your language of chocie provides and how you want to implement it

[gloomy nacelle]

why i don't get credit from voting

[gentle garnet]

wdym

[gloomy nacelle]

when i vote for pro pot i don't get credit

[gentle garnet]

@gloomy nacelle^

[gloomy nacelle]

ok

[sleek harness]

Hello @sweet grove , I'm the owner and developer of the Turko bot.

I want to publish my bot on top.gg, but I've been rejected three times.

I couldn't find the imgur link in the email you sent, but when I forwarded it to my friend, the source of the problem became clear.

I apologize for bothering you three times with the same problem.

In your email, you mentioned that I could be banned from top.gg. I don't want that, and I'll make even more effort to avoid making any more mistakes.

Instead of submitting my bot to top.gg again, I'll submit it after I've developed it further.

I wish you the best of luck in your work and have a good day. :)

I'm speaking via Google Translate, sorry if there are any spelling mistakes.

[sweet grove]

If you want further information on the decline you can open a #staff-tickets message

[sleek harness]

Thanks, I might try it after checking my bot. Thank you again for your interest.

[novel niche]

hello how can I change the bot profile in the website i change the bot profile but in the web no isnt changed

[cerulean ember]

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[novel niche]

thanks

the vote is not working why????

[vivid gull]

Danm

Didnt knew about this

[unreal walrus]

Hello, i want to get info, i have make a new bot but in this testing mode i have deleted and registered again the commands in discord, my question is, in the publishing of a bot. The duplicated commands entries are a reason for bot denied. That is only 1 hour and i have worked in my bot. Please anwser.

[normal narwhal]

hi, if you deleted the duplicated commands, that is okay. your bot was only just submitted and can be in the queue for 1-2 weeks; if everything is solid and fixed then you’re all set ^.^

[unreal walrus]

Hello, Thanks for answering my question. I have sended my bot for accident with a invite link with administrator permissions. But I realized that I had that permission that your policies do not admit and I solved it by sending the new link and clicking edit on the bot request. Best regards.

[unreal walrus]

I have solved now the duplicated commands, it's taked some time but i have now happy to wait to the approval. Thanks, but i have a question. Self developing with help of a coder ie Zencoder or Copilot is allowed. I only known that rejection is caused by a database of a cloned unmodified projects. I mean Github bots that not are modified to the user desired or not able to do that. And thanks

[normal narwhal]

as long as your bot isn't an unmodified clone of another repository, it doesn't matter

[weary raft]

yep, just did, will keep u poosted

[finite cape]

I'm trying to submit my bot but keep getting the error "invalid url". I don't know what url is invalid. Anyone got a clue?

[lone ether]

can you send a screenshot of the fields you filled out?

[lone ether]

can you try submit it without the optional fields filled out please

you can add them in later

[finite cape]

Ok i'll try that

Thx that solved the issue 🙂

[lone ether]

np

[unreal walrus]

Hi, i have a question. What is that ? A subscription for what? I dont have information.

[leaden mirage]

its for the premium features on Top.gg

[unreal walrus]

What includes the premium features?

[unreal walrus]

Thanks

[unreal walrus]

Hi, i have updated the webpage, the some settings of the bot review application. It's now right? These information in the photos are not sesntive, but it's spoiled for better results. The information is in spanish but in a am only check the fields are filled sucessfully

Here is my webpage

It's not spam it's for developing checks porpuses

[lone ether]

everything looks good!

[unreal walrus]

What is your Testing application server ID for top.gg? I wont found. Please. Can give me the guild id?

[grand prism]

333949691962195969 afaik

[lone ether]

yup

[high ibex]

Question to reviewers how would you test my bot i am making

[high ibex]

Can it be in a private text chat if not then its ok i will speak here

[night meadow]

Is there any bot that can replace google bot to read the player's name in the voice room?

I need the bot to read the player's name every time they enter the voice

[high ibex]

I am making a discord bot called FrostSenteinal so what happens is when the bot detects spam, admin abuse, threats, etc… it will send a emebed to modlogs where it say do you want you to manually run bot action against what ever it detected but if no one answeres it will send the signal chat response to my central station i am also making and from there a staff member of central station can run a ban,mute,kick etc without having to join the discord server cause the central station and bot communicate securely to websocket

No my question is how will you test if one of my bot features relies on my central station which i have the central station open but i will need to triggered on server

[digital sage]

Where to leave a ticket (in discord or on the website).

The problem is that I wanted to pay for a premium subscription, but at first it crashed, and then it was written off again

[sweet grove]

For that you can open a ticket here -> https://support.top.gg/support/tickets/new

[wild stone]

@night meadow

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[sweet grove]

but first it sends an embed to modlogs in the server right? So that should not be an issue as long as we can define a modlogs channel to set it too.

[high ibex]

Yes it will send to modlog waiting for a response of set time if no one responds in time when it sends it will auto send modlog to central station for central to review and commit action

[sweet grove]

we should respond in time

[lone ether]

You can see here how we review bots, what permissions the bot gets during testing, etc. - https://bit.ly/brprocess

[sweet grove]

I can set a note on your bot for our reviewer team, what is your bot ID?

[sweet grove]

im already answering his questions

[lone ether]

oh

soryr i thought that was another user

mb continue

[sweet grove]

@high ibex I can't find any submission, did you submit the bot yet?

[high ibex]

I have not submitted bot i am still working on it

[sturdy swan]

Giwy(1281587248420225025)

[lone ether]

some bots take longer to be reviewed

you'll just have to be patient

[sturdy swan]

Okay mam 😉

[digital sage]

sent a ticket. Where will the answer go? I didn't receive any notification by e-mail

[sweet grove]

Your email

[final cedar]

i have a question, some time ago i created a bot but then deleted it in top.gg , now i would like to add it again but i cant, can i do something or i cant add it again?

[sweet grove]

does it say its already added?

[final cedar]

yes

[sweet grove]

what is the bot ID please

[final cedar]

782493759626543164

[sweet grove]

hmm, says its not

it lets me add it, wanna try again? https://top.gg/bot/new

[final cedar]

it says this

[sweet grove]

okay, ya I can't seem to find it so for that can you please go to #staff-tickets message, click other and fill out the form to talk with a moderator and see if they can manually delete it.

[final cedar]

ok thank you

[pine nacelle]

a user wants to remove his review from my bot, can he do it? do I have to do anything?

looks like i can only report the review

[lone ether]

please ask them to create a #staff-tickets

[lone ether]

come to your ticket i'll help you out

you didn't have to close the other one..a new one is fine

it's okay make a new one

[sturdy swan]

I need support asap for some reason the ticket isn’t working

[lone ether]

try again please

what does it say?

[sturdy swan]

Just gives me a error won’t let me submit

[lone ether]

how can i help

is this something private or you're okay to discuss it here

[sturdy swan]

I’ll say it here

Just very upset rn about it

Because all the other reviews are real

U should take this guy and the rest of the other bad reviews off the site because it’s false

And this guy has been banned multiple times on discord

If any help would be appreciated thanks

[lone ether]

(made ticket)

[wet citrus]

Can I ask you a question? Is it possible to ask for information about bot control?

[tight cypress]

Hey, i am trying to edit server info but the button doesnt work

[sweet grove]

do you have an adblocker

[tight cypress]

yes

[sweet grove]

please turn that off

[tight cypress]

why

how does that affect it

[sweet grove]

it blocks some javascript functions from firing

[tight cypress]

oh

still not workjing

[sweet grove]

can you go into your console and see it throws an errors?

[tight cypress]

?

oh

[sweet grove]

Control + Shit + I

[tight cypress]

yeah

saying blocked by ad blocker but i shut them off

[sweet grove]

must still have one, id try a different browser

[tight cypress]

ok

see idk how

but it still dont work

using edge

theres no adblcok

[lone ether]

if you have a question, just ask. https://dontasktoask.com

[wet citrus]

Thank yo

[lone ether]

you have 15 categories

the max is 12

remove 3 and it'll work

[tight cypress]

oh

okay its fixed

thanks

[lone ether]

np

[lone ether]

.ban @wary hearth 7 ads

[cerulean fulcrum]

Banned algoking0740

[frank drum]

why is my bot that submitted for 2 weeks not getting aprroved (or declined), but my other bot that submitted for 1 day ago got approved?

[lone ether]

-upto

[wild stone]

@frank drum

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[glass osprey]

can someone review my bot and get back to me please

[spare patio]

@sweet grove why the analytics page of my bot takes so much time to load?
https://top.gg/bot/1390377500734914580/analytics

is it normal?

[limpid garden]

How to use api for voters means if anyone vote our discord bot in top.gg then bot will send message to discord server that this user has vote bot_name

[twilit fox]

use webhooks for that, see https://docs.top.gg. and if you wanna ask further about this, continue in #topgg-api

[limpid garden]

Done

[twilit fox]

[spare patio]

@cerulean ember

[lone ether]

yes it takes some time to load im not sure why but ill find out

[lone ether]

read the embed directly above your message

[spare patio]

also im not sure if this information is correct, as its showing the invites count to 15k+
even though my bot got added on top.gg last week only

[grand prism]

I mean, it only counts button clicks because top.gg doesn't really have an option to determine how many servers your bot has been added to, so maybe it's some bots or something 🤔

[lone ether]

yea and probably registers how many times the invite button has been clicked

[spare patio]

maybe yes, 20k viewers just from the US

[gentle garnet]

the analytics page feels really broken to me

and 0 votes lol

ticks also work the wrong way around - data in the chart is mostly unreadable and therefor useless, as you have practically no idea what a value is when the y axis gets huge

[limpid shadow]

yeah there's work on improving each feature one at a time, analytics is next up in the list

[stray coyote]

hey so i submitted my bot and added a note for the reviewer but when i went back to edit the note it wasnt saved. so i remade the note and saved it, refereshed the page and it still wasnt there.

[regal coral]

hi !,
I changed my discord bot profile picture to a gif, but on top.gg its doesnt appear as a gif but as a webp

https://top.gg/bot/1230570999833952287

[lone ether]

hello reviewer notes are broken atm, if it's something important i can put it manually for you

[lone ether]

don't support gifs yet, not sure how other pages do it

[stray coyote]

It’s pretty important would u want me to dm u

[lone ether]

yes, send bot id and note please

[regal coral]

yeah i saw other bot page having gif so i changed for it but mine dont work

[stray coyote]

sent u

[tepid heron]

@lone ether

[lone ether]

thanks

[tepid heron]

@pulsar beacon

this kid is using top.gg/discord developers servers to target servers to advert in

pls ban ❤️

[lone ether]

where is this sent?

[tepid heron]

my server

spammed in all my channels

@ everyone

pls ban ❤️

i can show proof

[lone ether]

that's unrelated to top.gg, out of our jurisdiction sorry

[tepid heron]

lollllll whaaaaat

no way

@floral pagoda

pls tell me ur staff member did not just tell me targetting members using top.gg is allowed

LOOOOL

LOOOOOOOL

aint no way

LMFAOOOO

@floral pagoda

[lone ether]

anything that happens outside of this server and is unrelated to our website, is outside of our control and is something only discord can help you with

[tepid heron]

so wait

tell me yes or no

[lone ether]

stop pinging the CM please and wait for a response.

[tepid heron]

no no

tell me

im allowed to target members of this discord using this discord

but as long as its outside of this server

its a okay

isn't that exactly how roblox is about their pedophiles?

LOOOOOL

[lone ether]

if you are dm advertising them yes it's against our rules.

[tepid heron]

so i can join everyones servers

here

and advert

using top.gg to find my targets

but since its in their server

and not dms

its okay?

what the fuck

LOOOOL

@scarlet yacht @limpid shadow

i think someone needs to be retrained

because

uhhh

[lone ether]

last warning, stop pinging staff members

[tepid heron]

no way

[lone ether]

and spamming here

[tepid heron]

big fella u just told me i can target members of this server

and said its okay

like

what the fuck

[lone ether]

.mute @tepid heron 2d wall text, being childish

[cerulean fulcrum]

ixz muted ohbam_ for 2 days. Reason: wall text, being childish

[floral pagoda]

[twin ridge]

hi i cant find my server when i search for it

[twin ridge]

they really didnt, they just said its not their jurisdiction, thats like telling a train driver to stop a thief on his train. You can contact discord but idk if theyll be of any help

[gray tartan]

can i have the link to your server on top.gg

[spring dagger]

probably under review?, my bot's still in review lol, I think its been almost 1 week now

[grand prism]

Server and bot reviewing are slightly different. Most servers are automatically accepted by automod based on their description, while bots require a complete human review, which takes a bit more time (1-2 weeks)

[spring dagger]

Ah I see, thanks for the info, Im new to these things too so 😅

How do they review the bot though?

Specifically, what are the criterias for a bot to pass?

[grand prism]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[spring dagger]

Thanks!

I read through it and I cant understand one thing, do they test new features, as Im constantly pushing out new updates to the dashboard and the bot as soon as I find any improvement possible or QOL updates..

[grand prism]

No, the bot is only checked when you first submit it to top.gg. You can develop your bot as you wish, as long as it doesn't break the guidelines. If you add an update that violates guidelines, users can report your bot and it will be removed from the site

[spring dagger]

Got it, thank you!

[leaden marlin]

its not a ad..

[lone ether]

you advertised yourself

it's an ad

you've been told before, consider this your last warning

[digital sage]

Hello everyone, I appeal to those who bought a premium subscription. I paid for the subscription on August 16, but it was not displayed and after that it was debited again, but there is still no subscription. I sent a ticket on the topgg website, but there is no answer and they can't enter your personal account (when entering an e-mail address, it says contact support, and when creating a new account, it says that the account has been created). Support does not respond for a long time. I decided to contact PayPal with a ticket and they canceled both payments. But a premium subscription is needed and now I don't know what to do, try to pay again on this glitchy service or wait for a banal response from support?

[lone ether]

please open a ticket #staff-tickets, click "other"

[shell inlet]

hi can you give me your server id

[elfin isle]

Hey guys, whenever you go to test my bot, can you reach out? I just read over the bot reviewal process and noticed I didn't add notes about my premium features needing a bypass so you can test it @fair drift

[shell inlet]

you can bypass this server 333949691962195969 or a br will reach out to you if they need a premium key

or you can dm me a premium key if that's how users redeem and i can put a note

anything will work

[elfin isle]

its usually through a webhook and adds something to my DB, but when the bot is added to your server i can just run a sql script to change the values for that server

[proven trail]

just to be clear, if the command is restricted to the bot owner its good enough to pass?
or does it also need to be listed in description?

[sweet grove]

any one of the options from the above selection

[proven trail]

got it!

i also read something about that bot cant (ofc) have admin perms if public
so then we change numbers from 8 to xxxxxxx right?

and code related, these are enough right?

const client = new Client({
  intents: [
    GatewayIntentBits.Guilds,
    GatewayIntentBits.GuildMembers,
    GatewayIntentBits.GuildMessages,
    GatewayIntentBits.MessageContent,
    GatewayIntentBits.GuildMessageReactions,
    GatewayIntentBits.DirectMessages,
  ],
});

[grand prism]

Intents has nothing to do with admin perms

[proven trail]

alr

so then something like this?
277025770560

[gloomy shell]

the bot cannot require admin perms to do something

we dont care what permissions your invite asks for

[proven trail]

yea i understand, easy for development
first time here

[gloomy shell]

what we dont allow is if someone runs a command and your bot errors and says "i can't do that because i dont have admin"

[proven trail]

got it

[stray coyote]

is it possible to see the place my bot is in in the review queue so i know if i have time to update it

[gloomy shell]

it is not possible

[proven trail]

2 weeks max right?
so plenty of time (dunno when u posted)

[gloomy shell]

there is no max

[proven trail]

ah

[gloomy shell]

its around 2 weeks right now

[proven trail]

mhm around

[stray coyote]

😭

i remember when mod logs showed every update like when the bot was submitted 🙁 wish it was still like that

[proven trail]

okay

[gloomy shell]

but if your bot, for example, only does something on sundays and we start to try to test it on monday, it will take longer

than some other bot

it depends

or if we need premium to test, and we have to reach out to the developer and wait for a response, etc

thatll take longer

[stray coyote]

ya i have a command that gives premium to the reviewer

[karmic brook]

My Discord bot has been waiting for approval for 2 weeks. Is this normal?

(not approved or rejected)

[grand prism]

It could take 1-2 weeks or more

It's hard to say, there are many factors that influence it

[cerulean ember]

Current review time is 2 week, and FYI you submitted bot on 10/8/25 which is around 9 days so yeah be patient.

[charred osprey]

Where can I file a complaint about a bot that botted over 20,000 votes in just one day? If you contact support through the website, they say they’ll look into it, but in reality they don’t want to

[grand prism]

#staff-tickets is used to report bots, but since the support on the website said they would look into it, they probably will

[obtuse whale]

im wondering, since server listings were brought back and now for some reason only owners can add servers to the listing
can i as admin at least manage the listing? or is that also owner-only

big thumbs down to whoevers idea that was btw

[wise temple]

Guys I faced a prolem today

Voting in top.gg for cricket guru bot gave some rewards but today I voted but still Didn't get anything is this site problem or the bot's problem ?

[shell inlet]

you can manage the server

[spare patio]

@lone ether when i try to add a member in the team, its giving this error: Encountered an error while adding a team member.
Do i need to use discord userid here or top.gg userid?

[gloomy shell]

Top.gg user ID

[spare patio]

This is kinda confusing 🥲
I'd suggest that it should be mentioned on that page itself

[gloomy shell]

I think both should work but if it isn't id recommend top.gg id

[spare patio]

discord id was giving this error

[gloomy shell]

did it work with Top.gg ID?

[spare patio]

yep

[gloomy shell]

ill see if we can get that noted somewhere there

[unique forum]

How is this still an issue

[gloomy shell]

theres something in your form that doesnt meet the requirements. we havent gone through and made our error messaging specific to each issue

[unique forum]

I'm just trying to create the listing?

[gloomy shell]

are you clicking on Crackingcord or hitting next step

[unique forum]

next step

[gloomy shell]

so you're working on adding "skipped.lol" ?

[unique forum]

yes

[gloomy shell]

is the top.gg bot in that server already?

[unique forum]

yes

[gloomy shell]

this is a server zobs not a bot

[lone ether]

oh oops

you might wanna change the bot description btw since i saw it, it's spammy

[sweet grove]

I can confirm, I tried doing the same thing and got the same error.

[unique forum]

yeah my friend added it,i cant change it

[sweet grove]

This will be reported right now

[unique forum]

told him to change it, so he probably will later today

Any ETA when the thing is fixed so I can add the server to top.gg?

[gloomy shell]

Not currently, but we've escalated it internally.

[wise temple]

When I voted a bot in top.gg website it gave me rewards but today I didn't get rewards is this top.gg issue or that specific bot issue ?

[gloomy shell]

if top.gg says thank you for voting that means we got your vote

[vital lintel]

can I report reviews that just post "." or "##" without any feedback or details?

[gloomy shell]

Yes

[round ether]

how to add html description to to your bot page

[grand prism]

You can write it in your bot's long description. Just skip the head or body tag, they are not needed

[hardy garden]

Hi Xiuh, I wanted to clarify that if a bot which is not listed on top.gg violates a rule, can that lead to a ban of a listed bot under the same developer account?

[sweet grove]

Should be fixed now

[vital lintel]

i'm unable to report it on the site

[grand prism]

You can report it via tickets on #staff-tickets afaik

[spare patio]

The server needs to be on Top.gg too :/

[limpid shadow]

Yes

[spare patio]

just submitted the server, do I have to wait for it to approve or its automatic?

not showing for now

[grand prism]

If it complies with the guidelines it should be approved automatically. Otherwise, manual review is required

[spare patio]

Ok it got approved, but still not showing in here

I even refreshed the page

[limpid shadow]

Is that the discord id?

https://top.gg/discord/servers/746067008230653952

[spare patio]

yes this is the server i added

discord id is this: 1390247934519541771

[limpid shadow]

Can you send the top gg link to me

[spare patio]

This only

[limpid shadow]

You gotta move your server to your team

[spare patio]

done, thank you

[pliant inlet]

Is the voting problem on iOS ever gonna be fixed soon?

It’s been down for me for over a month now

Please ping if anyone responds

[lone ether]

not fixed yet, no eta sorry

[undone bough]

I've tried editing my bot's information about four or five times today and not seeming to get it to be able to change

[glass osprey]

why is is taking so long for my bot @tight solar to be review

[glass osprey]

problem not resolved

[sweet grove]

Your issue was addressed

It will be reviewed as soon as it can, we appreciate your patience

[glass osprey]

brow i submited bots before they was revied 2 days latter

[sweet grove]

Yes unfortunately due to a high demand our review time can take longer

[glass osprey]

also how do apply to be a bot reviewer

[sweet grove]

We are in the process of onboarding new recruits. We are not looking for more reviewers at this time.

[glass osprey]

my bot only has 3 coomads one to check the weather one to get a invite link for the bot and the other to join the support server

[sweet grove]

Wonderful! Can’t wait to see it listed on our site when it comes time

[glass osprey]

and it is already on the discord app store

[glass osprey]

@sweet grove

[sweet grove]

Fantastic! Unfortunately that does not change our review time

[glass osprey]

also can i ask a question for a friend of mine why i got you

[sweet grove]

Sure

[patent needle]

Hey, um... am i the only one who can't save the server? I can change anything else but if this is selected, it won't work at all

[sweet grove]

What happens when you hit save?

[undone bough]

It's happening with the bots too. I've already posted about it but haven't gotten a response

[patent needle]

the button goes gray and and goes back to this color as on screenshot

[sweet grove]

Okay and upon a refresh the information isn’t saved?

[glass osprey]

a friend of mine plan on making a bot and putting it on your website but he wants all of his bot features behind a paid wall

[undone bough]

The same things happening with the bots nothing updates

[sweet grove]

That issue should of been resolved

[glass osprey]

so does he nned to let them be free at fist for you guys to review it or what

[sweet grove]

He would need to add the reviewer as a premium member, so the reviewer will DM him so make sure he is apart of this Discord

[patent needle]

this is correct, but to make it completely clear here, only the support server choice doesn't work, if i want to change other things, there is no problem

[sweet grove]

Okay, I will escalate this immediately

[undone bough]

That's weird. I can't update anything

[glass osprey]

how can he do that if he don't know who and when will his bot be revied

also an i give you an idea for something

[sweet grove]

Just keep his dms open and he will get a DM

[undone bough]

The bot pages are having similar issues but instead of one thing nothing can be updated. I've given her a try for a five times throughout the day and it hasn't seem to work

[sweet grove]

Okay, I’ll let the dev team know that

[glass osprey]

@sweet grove you the announcment feature on your website we post stuff about our bots

[undone bough]

Thank you appreciate it

[glass osprey]

could you make it were when we post something new itpost to our discord server too

[sweet grove]

Yes just hit the follow button on the channel

If your talking about our #announcements

[glass osprey]

no

i am talking about the the one on the website

[sweet grove]

I’m talking with a dev rn, can you go into console and see if you get any errors

That’s Control + Shit + I

And just screenshot the console tab after you click the button, we are having an issue reproducing the error

Or @patent needle

[glass osprey]

@sweet grove when i go on the webiste and go to a bot i have published already it let's me post announcments it ould be nice if those announcements i post also post in my discord server for the bot at the same time

[split crown]

Hi there! I have an issue where votes don't count for my server. For some reason, some votes counts and some don't... What's happening here?

[undone bough]

Well ummm Not sure what's changed but it works lol I've been trying all day and I guess it wants to work now. I appreciate the help anyways

[glass osprey]

well @sweet grove

[sweet grove]

Alright no worries I’ll let the dev know

[sweet grove]

I’m sorry I don’t understand

[brave lodge]

Hi, I want to know why my bot is in review after 2 weeks and more

[sweet grove]

What is the bot ID?

[glass osprey]

you know you got you bot on the website publid you can go in and edit beot there is an accounment tab for you to post new about the bot

it would be nice if you link your bot page to a channel in your server so when i post an account about the bot it post to my discord too

[patent needle]

😦

[glass osprey]

now you get it

[sweet grove]

Ah I get it now you can request that to be added by making a ticket here https://support.top.gg/support/tickets/new

And then just select feedback

[sweet grove]

Still an issue with you?

[patent needle]

unfortunately yes

[sweet grove]

Will let the dev know

[patent needle]

thank you

[sweet grove]

Did any show up after you click the button?

[patent needle]

i'll try to make a video, need few mins ^^

[sweet grove]

For sure, it would be appreciated

[brave lodge]

1398955028487864390

[limpid shadow]

could you link your bot page?

[sweet grove]

That is currently in review and should be reviewed soon

[patent needle]

Hi, this is the one, https://top.gg/bot/985196772454449182
also the video as promised:

[brave lodge]

okay

[sweet grove]

Can you check the network tab by chance just so we can cover all our bases? No need to record just check for any new requests then go to response tab under network

Actually our dev should be able to get that

[patent needle]

i clicked few times after i selected the server and tried to save and this was the only thing that appeared, not sure if that was what you asked for tho...

[sweet grove]

Ya I mean click on the request itself then there will be a response tab

That will show the response the API returned

But our dev should be able to get that

So don’t worry

[patent needle]

ah, sorry for that! 😅

[sweet grove]

Ah yes

Thanks

[limpid shadow]

did you move ownership of either recently

[patent needle]

nope, never

[limpid shadow]

how are you setting it then

because it should only show you the servers that are okay

[patent needle]

um, i mean i can change things there normally, now i should be pinged on some channel (if you still have that one where someone updated their bot/server)

*if i misunderstood something, please tell me

[limpid shadow]

I don't think we ping for each update anymore

I'll make sure to improve the experience around errors tho!

that definitely wasn't ideal!

[pliant inlet]

What’s eta?

[gloomy dragon]

I'm Brazilian, I tried to add the ProBot✨ bot to a server and it tells me I was blocked for no reason!

[wild stone]

@gloomy dragon

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[sturdy swan]

Got another false review from the same person @lone ether I reported it

[sturdy swan]

They don’t even use our bot and reviewing

[lone ether]

i will see later -- it has been removed

[lone ether]

estimated time of arrival

[orchid breach]

i wanna ask u if u know bot which trigger twitter accounts

like once it post it sends the post automatically in the server

[grand prism]

You can use top.gg to search for a bot like this

We don't help with finding bots here

[orchid breach]

what's this server for

[grand prism]

To solve problems with the website, to report things on the website or to explain why a bot was rejected for example

[orchid breach]

how to add the bot to my server

[grand prism]

You click on the "invite" button on the website and you should be redirected to discord's invite page

[sturdy swan]

Guys, does anyone know if the bot review waiting time can take almost a month?

[grand prism]

It usually takes a week, sometimes two and in the worst case longer than two weeks but I haven't heard of anyone actually waiting a month

[sturdy swan]

And one more question, can only the server owner submit the server to the site, or can server admins also do it?

[grand prism]

From what I noticed it's only the owner

[celest wave]

does any1 know how to fix this? i never submitted that server

[sturdy swan]

My bot has been in the queue for almost a month, I think around 4–5 days are left for it to complete a month

[sturdy swan]

Oh thanx

[lone ether]

it has been less than 2 weeks. not a month

[lone ether]

solved in gen

[lone ether]

-refreshdata @celest wave

[wild stone]

@celest wave

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[lone ether]

should work for servers too

[celest wave]

worked

but under review :/

[sturdy swan]

1281587248420225025

[sturdy swan]

No, I think bot submitted around the end of July

[sturdy swan]

Ig 31 july

[lone ether]

what do you need help with? @green osprey

[lone ether]

i have asked about it sorry about the long wait but we do not have many reviewers active atm

[green osprey]

I opened a ticket

[sturdy swan]

It’s okay, but please get the bot reviewed as soon as possible if anyone is available.

[lone ether]

the reviewer will take a look when they're available

[sturdy swan]

Oh okay thanx

[sturdy swan]

Ty

[sturdy swan]

Hey, I noticed that you also have the Reviewer role, so could you please review my bot yourself?

[lone ether]

no

i am on break

[sturdy swan]

Oh okie okie

[orchid breach]

how to use the bot

[grand prism]

What bot

[opaque fjord]

I can't take the test

[sweet grove]

what page is this?

[opaque fjord]

webhook config

[dire compass]

if our bot is not verified in discord can it be verify in top.gg?

[grand prism]

Yes, but if it reaches 100 servers and is still not verified, it will be removed from the site afaik

[real osprey]

I'm unable to add my support server to my bot

[grand prism]

The server must be added on top.gg and must belong to the same team as the bot afaik

[wet citrus]

Hi, I sent my bot over a week ago. Could I at least know if it's being checked?.

sorry for the inconvenience

[grand prism]

@zinc oracle

[spare patio]

@cerulean ember

[cerulean ember]

Thanks

[pure slate]

Will updating the description, changing categories, or updating any fields put my bot in the back of the queue? Or is it alright to make those changes now and keep my place in line

[grand prism]

It's fine

[pure slate]

kk thanks!

[dire compass]

cant we check the qeue of our bot ?

[grand prism]

Yep, that's not possible

[valid seal]

Do you have setuped a image in ddp?

[grand prism]

You need to click "refresh data" button

[lofty seal]

Can I make it so that people can only write alternately on selected channels on topgg?

@scarlet yacht @edgy jolt @limpid shadow

@lone anvil

@rose notch @elder belfry @tough gorge

[lone anvil]

Please don't ping everyone

[lone anvil]

I'm not sure what you mean though?

[lofty seal]

I'm making a channel for counting, last letter and history and I want people to be able to write there only in turns with another

@lone anvil so? I need this fast

[strong wren]

What does this have to do with topgg

[lone ether]

-how2search

[wild stone]

@lofty seal

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[lone ether]

im sure there's a bot out there that can help you with that

if not, you'll have to code it yourself

[lofty seal]

to you know that bot?

[lofty seal]

I thought top gg can do it

[lone ether]

we list the bots, we can't help you find what you want

you'll have to search a bit yourself

[viscid osprey]

@sweet grove I was told to contact you

as my bot was rejected reason none of the commands work

[sweet grove]

#staff-tickets decline

dispute a decline ticket pls

[viscid osprey]

done

[dire compass]

when we update our bot when its already submited its doesnt send our bot to the last qeue right?

[grand prism]

Yes, the changes don't affect your queue position. You'd have to delete and resubmit the bot for that to happen

[jolly coyote]

can i talk to a mod about the status of my bot

i think the bot got banned without warning when i tried to send a email i never got a response for why exactly

[indigo crown]

One message removed from a suspended account.

[jolly coyote]

my bot is literally a bot for roblox sports

nothing in it breaks the rules

[grand prism]

If the server was not accepted automatically, it is possible that it does not comply with the guidelines and therefore automod did not accept it and a manual review is required or you submitted the server before this automod was implemented (it probably wasn't from the very beginning) if you think you're waiting months

[dire compass]

in 1 day how much bots get approved and rejected estimated?

[grand prism]

You can check it yourself using the discord search system on #mod-logs

From a few to several dozen, probably depending on how much free time reviewers have to check the bots

[covert sapphire]

my bot now is in 11,8k server how to update this

[grand prism]

Send the server count via API
https://docs.top.gg/docs/API/bot#post-stats

[dire compass]

now when rivewers will start revewing?

[grand prism]

Probably when they have some free time in their lives

[lone ether]

today

[indigo crown]

One message removed from a suspended account.

[final cedar]

sorry for ping, about the recent mod log for the bot deleted how do i know if its my bot? do i get the dm if its deleted or..?

[lone ether]

no you don't get any dms, you'd just find out when you next visit your bot's page

you can search your bot's id in mod logs

[final cedar]

Ok thanks sorry

[lone ether]

it usually doesn't get deleted after approval unless someone reports it for breaking any guidelines. we try to contact developers first as well to fix the issue

[lofty flax]

Hello

[livid mesa]

I found a bot whose invite link is not working

[grand prism]

Then report it

Either on the website or use #staff-tickets

[livid mesa]

I had created a ticket for this bot, but someone has closed it

[lone ether]

a cm will look into it and if any action needs to be taken, they'll take it

we don't disclose what actions we take in the ticket, you can just see mod logs if any are taken

[stone osprey]

i added my server, but i don't have edit access now

https://top.gg/discord/servers/733349191044812800

[verbal monolith]

is bot reviewers app open?

[verbal monolith]

you original owner who add it?

[grand prism]

Apps are closed afaik

[lone ether]

i'll have a look

[verbal monolith]

ok

afaik means?

[grand prism]

As far as I know

[verbal monolith]

ok

thanks for knowing me

[lone ether]

@stone osprey transferred the server to you, you should have access now

[stone osprey]

yea

[lone ether]

let's not advertise

[stone osprey]

lol

[stray coyote]

does a long description with html and markdown count as excessive spam

[sweet grove]

No

[pale barn]

how to fix this ug

i don't see this problem with other bots so im a lil confusd

[lone ether]

can you send the link to the bot page?

[pale barn]

sure

https://top.gg/bot/1261385152320245840

[lone ether]

i'd say it's due to your css in long description which is messing it up

[pale barn]

oh

how do i fix it

[lone ether]

also i don't think scripts work on the description

you'll have to figure that out on your own, check your code again

[livid mesa]

No, any action doesn't taken by anyone

[pale barn]

ok

ty

[latent jay]

yoo is there any staff that can handel my ticket 😅

Reason: my server listing https://top.gg/discord/servers/734554926584238080 doesnt show the membercount of my server its shows 0 while there are 160+ members in the server is this normal 🤔 also i dont get any poeple joining trew this listing altho i have it highly optimized for search maybe i did something wrong 😅 can i please get some assistance
firstly i thought maybe i need to reach a surtain amount of members like 200 or 250 but then i saw this listing 😅

kind regards
-clippends

if i dont reply sorry i propebly fell asleep mb fam i could have waited till tomorrow 😅 i hope its resolved when i wake up may you have a blessed one whoever is reading this 😁 peace

[patent needle]

just click the refresh button like i did

[latent jay]

doesnt work for me btw im on phone i refreshed the link but it still says 0

[patent needle]

worked for me probably because i have invited @small lantern bot to my server, um... so once you do it, refresh should work for you as well

[latent jay]

i allready have the bot as a member in my server and invited it trew top gg but still its not working i think its bugged or something 🤷‍♂️

[patent needle]

you can also try inviting again so it's permissions are correct and then try to refresh after few hours and if won't do anything, please ask for help again
*just to be sure this part was checked by you