support

[dusky grove]

I press the arrow next to application id after entering it

It does nothing

There is a option “continue where you left off”

But I can’t return to previous steps

[spiral jewel]

Hi, just had a question about bot status's. I think when I listed my bot the site said I will get a notification if it was added/rejected here. What channel does that happen at

[gloomy shell]

#mod-logs

and your dms, if they are open

[gray tartan]

the find bot button?

[dusky grove]

Yeee that one

[gray tartan]

what happens when you try to click it

[dusky grove]

It says it’s already been submitted

But when I continue where I left off

I can’t return to previous steps

How do I return to previous steps

[gray tartan]

what do you mean by continue where you left off

[dusky grove]

Lemme send a screenshot

[gloomy shell]

that means youve submitted it to the site but not the review queue

can you not click on that and open the details?

[dusky grove]

the problem is

I want to continue but return to previous steps

I can’t return

[gloomy shell]

like you want to edit the description ?

go to your profile (https://top.gg/user/me) and find it, and click edit

is that what you want?

[gloomy shell]

yeahhh then do what i said above

[dusky grove]

Yooo

Tysm

W mod

[pine sail]

Hello, how can I create a music playlist with LARA BOT?

<@&817055174613794826>

[sweet grove]

-wrongserver @pine sail

[wild stone]

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[patent ruin]

#commands

[hoary rampart]

How long do intents usually take to be approved? I'm currently wating on Server Members and Message Content.

[sweet grove]

Usually 1-2 days.

From my experience.

[vital lintel]

Are there any bugs in reviews after refreshing the page u can post unlimited reviews 💀

[hoary rampart]

It's been around 2 days now

[sweet grove]

Let me see if I can replicate this.

[sweet grove]

I was able to replicate it, and it is a bug and has been forwaded over to our development team. Thanks for the report

[patent ruin]

How Do I Check My Warnings ?

Its Not Visible.

[sweet grove]

in #mod-logs you can search by your Discord ID

[patent ruin]

Each Deny = 1 Warning ?

Its Not A Problem If Reasons Are Different Or False I Mean Got Disputed ?

[vagrant wigeon]

If you had disputed a decline with the reviewer and they had determined that the decline they had done was false, this wouldn't count as a decline against your bot. However it will still show in #mod-logs

[patent ruin]

Okay Thanks.

[vital lintel]

User ID: 1292073393771905051 (I got a DM from him two minutes after I sent a message here)

[tidal onyx]

Good day

I can't get and app on my server I have no idea what in doing wrong

[sweet grove]

Can you provide me with the link to the bot your trying to add?

[lone ether]

.ban 1292073393771905051 support scam

[cerulean fulcrum]

Banned robertdyk_

[bright sage]

the issue is still happening till this day ( 12 - june - 2025 )

its quite frustating sometimes, pelase do something about it

[lone ether]

-troubleshoot @bright sage

[wild stone]

@bright sage

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

could you try these steps and let me know if it fixes the issue?

[bright sage]

• I don't use vpn or ad blocker
• I've log out and logged in
• I've cleared cached
• I've cleared top.gg site data
• I even did a window reset
• it happens to every browser
• it happens in my mobile too
• it happens when im not using my wifi, so I'm pretty sure it's top.gg 's side of problem

Solution: I just refresh it couple of time and then I hit vote. And it registers but sometimes it's so frustrating

[lone ether]

could you create a #staff-tickets please

[cinder locust]

i don't have the bot developer role but my bot is accepted, why?

[pliant mauve]

I've given you the role.

The bot kinda broken that's why its not given automatically

[cinder locust]

okay

[mystic sorrel]

Is it possible to remove my bot from the review queue? Can't get the DM opt out to work, and after 8 hours trying I've given up on it. Would rather it's just removed from the queue to shorten it & avoid wasting anyone's time

[visual ermine]

haiii
whats the current wait time? just submitted. ty

[gentle garnet]

bots are one week iirc

[visual ermine]

thanks!

[lone ether]

you can delete the bot from the site

[ripe horizon]

Hi

Bro I can’t vote on soccer guru

Top.GG

Facing this issue from 2 days

[shell inlet]

can you elaborate on what issues you're specifically facing?

if possible please provide screenshot on what happens when you try to vote

[ripe horizon]

Oh ALR

Lemme show

This is what happening

From past 2 days

[shell inlet]

it keeps on loading? can u try using an external browser?

[ripe horizon]

Like what?

[ripe horizon]

Ye it’s keep on loading

[shell inlet]

chrome,brave opera etc

and if it still doesn't work

-cacheclear

[ripe horizon]

ALR lemme check

[grand prism]

It's -clearcache

[shell inlet]

-clearcache

[grand prism]

Oh

[shell inlet]

i was doubting myself

[ripe horizon]

@shell inlet i am in mob

[shell inlet]

try a different browser on mobile

[ripe horizon]

Hmm ALR

[shell inlet]

let us know if it still doesn't work

[mystic sorrel]

Ayyy thank you. I'll remove it for now while I try fixing the DM issues.

[lone ether]

good luck!

[acoustic isle]

Its been more than 1 month. How much time it takes to verify a server

[grand prism]

Even more than 2 months

[lone ether]

we have over 400k servers in queue

[grand prism]

Oof

It's not a very interesting time to be a reviewer

[lone ether]

there's work in progress dw everything should be clear within 2-3 months or so (my guess, don't take my word for it)

[still pewter]

@supple mica

[supple mica]

hello

[patent ruin]

Are You Joking ?

💀

[lone ether]

no

[patent ruin]

What Do You Guys Review In Servers ?

[grand prism]

Server page on top.gg

They don't join them afaik

[limpid shadow]

We recently launched a automated way to review servers, if you submit a server now it'll get auto-approved if it follows our rules. But this is still in testing phase.

You can try to re-submit your server if you have a need for it to go live earlier

If it doesn't get approved within a minute, you're breaking a rule on our platform

[patent ruin]

Oh Wow.

[ashen thistle]

Has this problem been fixed? it’s been a few days and it’s still bugged for me

[lone ether]

not yet but please try these steps below @ashen thistle

[wild stone]

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

maybe it will help

[cyan vessel]

Sure if I delete my server and re upload it will be approved instantaneously?

[limpid shadow]

only if you don't break any rules, if the system is unsure manual review will be needed

[cyan vessel]

What are those rules like what will bot check ? Any pdf ?

[limpid shadow]

https://support.top.gg/support/solutions/articles/73000502503-server-guidelines

[cyan vessel]

It worked 🫂

[ashen thistle]

I’ve tried all of the steps and I’ve even cleared all my history and cache still nothing.

[lone ether]

unfortunately there's nothing else you can do except wait in that case

the team is looking into it

[ashen thistle]

Damn alright, thanks anyways.

[ocean gale]

type the song or video name and it wont ask u to vote, been doing this for Lara

[hardy jasper]

How to add a banner to the bot? Iv uploaded the inagine to imgur and put it in the banner area but it doesnt show

[ashen thistle]

What do you mean? I’m trying to vote

[ocean gale]

are u trying to vote for lara?

[lone ether]

can you show a screenshot of the background field please

[hardy jasper]

here it is

[lone ether]

you need to put the png or jpeg file

right click on the image and copy the image link, it should give you a new link with .png or .jpeg at the end

[ashen thistle]

No trying to vote for Dank, Karuta & Mudae

[ocean gale]

nvm den myb

[ashen thistle]

all good

[subtle moat]

some commands show duplicated in commands section. How can I fix that?

[hardy jasper]

Worked thanks
But one more thing

this one doesnt load

is it the banner or which one is it

[lone ether]

it's your bot's long description

[lone ether]

known issue

[hardy jasper]

how many charecters should it be?

[lone ether]

up to you

[hardy jasper]

no like for the image to actually load/show

cuz i wanna include decent amount of stuff but i also want it to show the image

[limpid shadow]

this image is always generated for each bot or server, if it doesn't load on discord its a discord issue sadly

[lone ether]

what's the bot's link?

[hardy jasper]

oh
i tested on other bots it was working fine

[hardy jasper]

do i send it here?

[lone ether]

yes

[hardy jasper]

https://top.gg/bot/1345363312149401651

[limpid shadow]

ty thats a bug

[hardy jasper]

o alr:D

[lone ether]

[subtle moat]

And when you switch between updates and overview area there is text view bug i think

[sweet grove]

I don't see a bug

if your switching that fast, it going to have issues

[limpid shadow]

the bot page uses a custom font

[subtle moat]

oh my bad i fixed now thanks a lot

[cursive spear]

is the website down?

[sweet grove]

seems to be backup now

[astral gale]

Hey folks, any chance I can grab the developer role again? No rush at all!

Thank you!

[obsidian veldt]

Ithought topgg didnt want to add a server list

[toxic mist]

Hi, I'm having trouble voting with two bots in common, and I always have the same problem. I don't have any blockers and I'm on the phone. Can anyone help me?

Also the countdown from 10 stays at 8 and that's where that sign appears

[long ferry]

@zinc oracle

[lone ether]

-troubleshoot

[wild stone]

@toxic mist

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

try these please

[limpid shadow]

What does your console say?

Ahh mobile, what platform? What link? Were you logged in?

[gleaming echo]

@lone ether or @vagrant wigeon

[shut escarp]

is anyone able to help me: i cant choose my server as promotable to auction it

[patent ruin]

#auctions-support

@shut escarp

Go There.

[hardy jasper]

Does voting work?

[distant egret]

try

works well for me rn

[subtle moat]

When my server gonna get review? it is in the website since 6 years but it got review when i edit the page
https://top.gg/tr/discord/servers/542887445923258389

[distant egret]

No eta; it can take months

[grand prism]

#support message

You can also read the whole conversation if you want to know exactly how re-submitting works

[subtle moat]

https://top.gg/discord/servers/589165698484273163/edit i can't edit page it says 404 error

[last geode]

I changed my verified bot name, but still showing previous name of my bot.

[lone ether]

-refreshdata @last geode

[wild stone]

@last geode

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[lone ether]

please don't ping support team

only when it's urgent

[lone ether]

@hollow tendon please check dms (just pinging in case my dm goes to message requests)

[subtle moat]

thank you for your advice sir

[patent ruin]

How To Get The Developer Role ?

[floral pagoda]

Getting your bot approved on our page

[patent ruin]

Done.

Its The Latest Message In #mod-logs

[lone ether]

given

[patent ruin]

Thanks.

How Do I Track My Bot Votes ?

Also Idk But Its Allowed To Ask People To Vote/Create Giveaways That Require User To Vote The Bot In Order To Win ?

[grand prism]

Rewards for votes are ok, but not for opinions

Aka reviews

To track votes you need to follow the top.gg documentation which can be found at https://docs.top.gg

[patent ruin]

How Do I Get My TOP.GG Token ?

[grand prism]

"Webhooks" tab

[patent ruin]

-snipe

Ghost Ping ?

[grand prism]

Maybe support scam

[lone ether]

no bradken replied on what to do but probably deleted it cuz they saw you helped already

[grand prism]

More people helping is not a bad thing 😔

[forest seal]

Hey, I need your help. I have a guild tag feature on my server and I can't use it even though I have 3 boosts. What should I do?

[lyric juniper]

Hey my bot got declined but I guess thats a wrong desicion by the team
So wher should i contact regarding that

[lyric juniper]

Go to the boosts section where you are able to see the guild tag feature!
Under the guild tag option it will show Unlock with 3 boosts

[forest seal]

yes, I click on it but it tells me to buy it even though there are 3 boosts on my server.

[lyric juniper]

You have to turn off the boost status first

[forest seal]

how

[lyric juniper]

@zinc oracle

[forest seal]

ok

thanks

[lyric juniper]

Welcome buddy!

[grand prism]

DM the person responsible for reviewing your bot

[lyric juniper]

How would i know

Who reviewed my bo

bot

[zinc oracle]

It should say who in the decline reason

Also in the decline email.

[lyric juniper]

Yeah and i find it wrong!

Thats why i wanna clear things out

[zinc oracle]

Yeah, it should say who declined it there.

I dont see any bots submitted by the account you're currently on. Whats the Bot ID?

[lyric juniper]

I submitted it with my main account

[lyric juniper]

Let me share

1379901503715803166

The reason says
"Your bot's lock command needs MANAGE_ROLES permission, NOT MANAGE_CHANNELS permission. Ensure your bot only requires necessary permissions

But why wont it as it also sets the permission of roles too

[zinc oracle]

The reviewer is @lone ether, you can dm them

[stiff canyon]

what is the tentative for bot apps. review

[lone ether]

-upto

[wild stone]

@stiff canyon

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[digital hull]

Why the webhook or widget doesn't working with server

[grand prism]

@zinc oracle support scam

[acoustic isle]

Do we still need to wait for review verification..??

[lone ether]

yes

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[tropic sundial]

hello good day! glad my whitelist manager got approved yesterday. may I ask the status of my reputation tracker will be available in your website?

[lone ether]

is that another bot?

wait time is 8-9 days

[tropic sundial]

Yes ser. apply it same day as my whitelist manager

thanks for the update 🤝

[sonic narwhal]

is there any update on the voting yet? unfortunately still can’t vote on mobile and just want to see if there’s anything more that can be done 😊 thanks!

[limpid shadow]

could you open a ticket?

[sweet grove]

https://support.top.gg/support/tickets/new

[lone ether]

a mod ticket, not on site 🙏🏽

[gleaming echo]

Something i noticed. Widgets do not seem to work in markdown. idk about html.

[gleaming echo]

Html dosent either

[errant wing]

My bot's profile picture not showing in top.gg can u fix this

[lone ether]

-refreshdata

[wild stone]

@errant wing

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[cyan vessel]

is there a guide for rewarding user per vote

[grand prism]

Guidelines or how to make it?

[cyan vessel]

yes

or how to integrate it

[grand prism]

There is documentation, it contains list of libraries and so on. You can integrate vote rewards with it
https://docs.top.gg

[subtle moat]

https://top.gg/discord/servers/589165698484273163/edit i can't edit page it says 404 error

[uncut iris]

Because Top.gg removed Discords Server List

As far as I know

[wild hinge]

it's back but every server has to reapply

[uncut iris]

Oh really? Since when

[wild hinge]

a couple of weeks

[wild hinge]

https://top.gg/de/discord/servers

[uncut iris]

Oh i see

Yeah

My bad sorry

[wild hinge]

np mate 🤝

[lone ether]

go to your bot's main page and add /edit in the url

[subtle moat]

it is not bot it is server page sir

i can't edit my server page

[lone ether]

sorry i meant server

from the main page add /edit

[subtle moat]

ok it is worked thanks a lot

and i figure out why it is not work because edit button directs you to different server id edit page thats why

[lone ether]

it uses your server's top.gg id

[subtle moat]

but in the main page it was different

but when i click on the edit button it changed to 58.... but it starts with 52... like that

[lone ether]

yes it uses your top.gg id when you click edit

[hoary rampart]

What does this mean?

[lone ether]

which bot page is that? @hoary rampart

can you send the link

they probably put the link incorrectly

[hoary rampart]

It's my own

I'll send the link now

https://top.gg/bot/1370787252052951052

Couple of other users sent it to me too

[lone ether]

did you delete the bot?

[hoary rampart]

No, it's running at normal operating parameters

[lone ether]

idk why it's telling me unknown app, hold on

it should work now, have a look @hoary rampart

[hoary rampart]

Will do

[hoary rampart]

Works again, thanks

[lone ether]

np

[gleaming thistle]

Any idea why the APB deadside bot keeps doing this when all the info is correct?

[lone ether]

-wrongserver

[wild stone]

@gleaming thistle

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[subtle moat]

bro you didn't get what I mean to say. When you click to edit button it directs you edit page with different id so it make you get 404 error but when you in main page and type /edit in the end of the link it direct you to correct edit page

[lone ether]

you're not understanding me, it gives 404 because the id is your server's top.gg id

every bot and server has a top.gg id

i know it redirects you to a different id, it's still your server's id, just the internal id

[subtle moat]

but this happens everytime in server pages

i even re-supply the server it is still happens i think there is direct issue

[lone ether]

it's okay you don't need to understand it, we do

[subtle moat]

like this what i mean to say

[lone ether]

it's fine bro

[subtle moat]

i understand when you click edit it direct you internal id but why it is not direct you to normal server id

normal people might be not know if they want to edit they need to type edit in the link

[lone ether]

it's a known issue

[subtle moat]

ok

[vocal igloo]

I created a new team for AmariBot, transfered ownership and i tried to add my partner but it came up with an error saying "an error occured" now there is a issue where there's a pending invitation that i can't cancel and i can't re-invite them until the pending gets cleared. Can someone clear it?

the little dots on the right hand side i can't click the dots as it won't let me, it just pops up with red circle and i can't click anything

[lone ether]

you'll have to remake a new team

invite them using their top.gg id

[vocal igloo]

i've already transfered the bot to the team can i transfer it back to myself before deleting it?

[lone ether]

yes

[vocal igloo]

will do thank you

[lone ether]

transfer first then delete or that'll cause more issues

[vocal igloo]

to confirm top.gg user is in the url? for example: https://top.gg/user/2361979563312611328

[lone ether]

yes

[vocal igloo]

so the user id would be the 23619.....

[lone ether]

-topggid

[wild stone]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[vocal igloo]

perfect thank you

[lone ether]

np

[vocal igloo]

side note, they should really have a "cancel invitation" just food for thought

[lone ether]

yes that's bee reported before, team's just working thru priorities

[vocal igloo]

all good, just wanted to offer the suggestion XD

[lone ether]

appreciate it

[random umbra]

Hello, what is the difference of setting up an ad as a product or a bot? I've added my bot as a product few days ago before the actual bot was approved and now it's double in the list.

[gentle garnet]

products just allow you to advertise non-bot entities

bot type ads will just be in sync with your bots avatar, short desc, vote count, server count and invite link

[random umbra]

oh okay, thanks

[limpid pasture]

Finally resubmitted My Bot For Review Again Hope Now it gets Approved

Please do it

[digital hull]

Why does the webhook or widget not work with the server on top.gg?

[digital hull]

The @small lantern in my server but it didn't update the members count of my server to the page

[sweet grove]

This is a known issue.

[sweet grove]

Can you provide me with a screenshot?

[storm flame]

Is there smth that can be done for voting on mobile? I haven’t been able to vote for 2 days now

[digital hull]

You know how to fix it?

[sweet grove]

ah I can confirm that is indeed a bug, I will forward that over to our team.

[sweet grove]

This is also a known issue and we are having a hard time finding the route cause. If you are able to not vote on the computer let me know becuase we can try debugging it, but mobile is hard.

[storm flame]

Ohh I understand, okay thank you! I’ll try and if there’s smth wrong I’ll lyk

[digital hull]

You know how to fix the member count not updating? It said 0 on the page

[sweet grove]

The bot is not updating the member count at this time but should be implemented soon. I don't believe the is a way to manually change this, so you would need to wait for the bot to be fixed.

[digital hull]

Alr thx

[limpid pasture]

Thanks Guyz For Approving My Bot ( To reviewers )

[slender falcon]

-upto @frosty belfry

[wild stone]

@frosty belfry

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[slender falcon]

^ Refer to this (ref: DM'd asking to review their bot)

[limpid pasture]

@slender falcon Can I Add My Other Bots To Top.gg web ? Or only 1 ?

[slender falcon]

as long as they are different you can add as many as you'd like theoretically

[limpid pasture]

Oki Thanks

[cloud pasture]

heya

my bot didn't get reviewed in two weeks i guess

i couldnt remember the time once i submitted it, but i can say it has been like 3-4 weeks already

could someone help me with this

[lone ether]

@topaz arch please check dms (pinging in case my msg went to msg reqs)

[lone ether]

your bot was declined a week ago #mod-logs message

[cloud pasture]

i didn't get a dm?

[lone ether]

-notified @cloud pasture

[wild stone]

@cloud pasture

Bot Review Notifications

If your bot is approved:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs.

💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!

[lone ether]

your dms must be off in the server

[cloud pasture]

it wasnt, since i putted my dms off today

[final turret]

Last question if i want to resubmit my bot then how can i as the dev of the account banned (not mine)

[lone ether]

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[bright oar]

[hallow frigate]

hello, small question: to add a server to top.gg i need to be owner that server? doesn't work if im co owner? (i did add the bot but showed me this)
also it's a new update? cause i remember when at first i added the server to top.gg i could add it and i was co owner

[hallow frigate]

also as i added this server in the past, it's still shown on my top.gg profile
https://top.gg/user/396412758302072832
so is there a way i can re add it as a co owner of that server?

[lone ether]

yes owner only

[solar fjord]

maybe should allow the users with administration permission, as owners of big servers usually have someone to manage their server, and that will mostly be pointless if the owner has to do it by themselves?

[lone ether]

after owners add their servers they can put the bot in a team where you can manage it for them

[wild stone]

To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)

Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

[digital hull]

Can anyone help me with this?

and the server member count in detail doesn't working

even I already added the bot

[lone ether]

that's a known issue atm, not working for anyone

[lone ether]

go to the server's main page then edit the url, add /edit at the end

oh nvm you're on widgets

that's not working either atm

[spare patio]

and this?

[lone ether]

go to https://top.gg/discord/servers/SERVERID

[spare patio]

I submitted it a long time ago.

[gentle garnet]

did you edit SERVERID to your actual servers id

[spare patio]

Ofc

[lone ether]

can you send the server id here please

someone else may have submitted it

[spare patio]

1304797705129824388

[lone ether]

https://top.gg/discord/servers/706156031959781376

it's using the server's top.gg id

if you want to make changes you can

[spare patio]

uh, I thought it uses the discord id 🥲

[lone ether]

but it's in the queue

yeah sorry i should've sent you to https://top.gg/servers/1304797705129824388

it then updates url to the other one

[spare patio]

but I guess for bots it uses the discord id right?

[lone ether]

both bots and servers have a topgg id

but yes

[spare patio]

Earlier it didn't used to have any queue for servers, it automatically gets added on the page when we submit.

[lone ether]

we have 400k servers in the queue

you can delete the server and resubmit it now, if it passes the automod check it should be approved within a minute

[lone ether]

refresh the page

[spare patio]

Showing this now

[lone ether]

the server page, not the submission page

go to your profile, you'll see it there

if your server didn't get approved then the automod detected it doesn't follow the server guidelines

https://support.top.gg/support/solutions/articles/73000502503-server-guidelines

[spare patio]

Approved?

[sweet grove]

Yes

[spare patio]

Alright, Thank you

[spiral jewel]

I was approved, but I wasnt given the developer role #mod-logs message

[vagrant wigeon]

There you go!

[limpid pasture]

@lone ether i Have A Question

Are You There ?

[sweet grove]

Refrain from pinging staff members for help. What is going on?

[limpid pasture]

Sryy for trouble

I Just want to ask Something

[sweet grove]

Then ask your question…

[limpid pasture]

See I Have a Bot And The Code In That Used Is Uploaded By Someone Else On Github and If I Submit my Bot With That Code Will It Get Approved or not ?

[sweet grove]

We do not allow clones of other bots so this would not be allowed.

[limpid pasture]

Ohh Okay Okay Thanks Bud

[charred oak]

Hello good afternoon, I am having an issue trying to vote thru the Gachapon app. It’s takes me to the Top.gg page and basically logs me out and so it won’t let me do anything on the page. It’s been like this for about a week now and I can’t do anything on the Top.gg page because it won’t let me login either. I did try resetting the cookies and cache thru safari but unfortunately it did not work. I did around mess around with the Top.gg site clicking random things and clicking the “disable ads” button for some reason did automatically log me in, but then if I click on another tab on the site it just force logs me out again. Sounds weird but this is what I’m experiencing 😦 any suggestions would be appreciated. Thank you

[cloud pasture]

@lone ether btw, when someone reviewed my bot, it wasnt working because it had a discord problem, i can't do anything to discord problems? what do i need to do then?

do i resumbit my bot?

[lone ether]

-troubleshoot

[wild stone]

@charred oak

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

try these please

[lone ether]

resubmit it

[charred oak]

Okay I will try this. Thank you very much

[lone ether]

np

[solar fjord]

so it is possible to add my servers as well in topgg?

[grand prism]

Yes

[rocky hull]

@lone ether hey

My bot was approved. Can i get the developer role?

[lone ether]

given

[inner jolt]

I keep getting this page when i click through the site

[limpid shadow]

Bad deploy, being rolled back

[inner jolt]

🙏

[frosty belfry]

Why the verification of the bot is getting too much time?

[wild hinge]

because of the amount of bots being submitted and how long it needs to review a certain bot

[frosty belfry]

But mine is getting to much time

Like I've applied on 14th June but but I didn't get response..

From here..

[stoic socket]

its been a day, you need to be patient

reviewers are volunteers

[sweet grove]

Can I get the Bot ID, I only show one you submitted yesterday.

[frosty belfry]

Okk ok

[stoic socket]

and youve already been told how long it takes yesterday

[frosty belfry]

Wait please

I'll give you

[frosty belfry]

Please take it sir 1380994881731952741

Here is the bot is

Id*

[wild hinge]

it takes abt 1-2 weeks for a bot to be reviewed

[frosty belfry]

Ohh okay okay sorry

[frosty belfry]

Ok ok

Sorry

[sweet grove]

Yes, this bot was submitted yesterday. As Ghulq said, our current review time is 1-2 weeks. Once reviewed you will get a ping in #mod-logs and an email.

[frosty belfry]

But can you check it faster?

[vagrant wigeon]

no

[wild hinge]

nope everyone has to wait its time

[vagrant wigeon]

you have to be patient

[frosty belfry]

Like mine bot is on top.gg but the os id is suspended then I made a new bot with the same name and I've deleted that bot from top.gg

[frosty belfry]

Ohh okay sir thanks for ur time (:

[shrewd shuttle]

Hello 👋 Minesweeper bot gives this note on the server.. anything I can do to fix it? 🙏

[sweet grove]

-wrongserver

[wild stone]

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[sage berry]

@sage monolith check dms

[sage monolith]

okay

[charred oak]

Hello good evening, none if these suggestions worked unfortunately 😦 is there anything else I can try? Should I just buy the ad-less version of top.gg to see if that works?

[slate tapir]

I read "safari" from your past message, it means you use IOS yes?

try to use android if you have

coz there's something wrong with ios and top.gg haha

tried different browsers, same problem

can't vote using iphone for the past few days or rather past few weeks for you

I hope they'll fix it soon 🙏

[lone ether]

sorry this is a known issue for a lot of users, there's nothing else you can do but wait

[frosty belfry]

@sage monolith bro dm.

[lone ether]

please stop pinging reviewers and just dm them, they'll reply when they're available

[sage monolith]

you didn't even dm me

[frosty belfry]

Jaa hi nahin Raha hai

[sage monolith]

maybe your dm is off, lemme take your friend request

[frosty belfry]

💀 hm shyd...

[frosty belfry]

Same

..

[wild stone]

@frosty belfry

Most staff members have DMs enabled. If you're unable to message someone, the issue may be on your end.

Please check:
Right-click Top.gg > Privacy Settings > Allow DMs from other members in this server
Settings > Content & Social > Select Top.gg > Allow DMs from other members in this server

If you've enabled both and still can't DM a staff member, feel free to ping them in this server!

[frosty belfry]

Ping ?

[cyan vessel]

how can i update server member count ?

rephrasing - show member count in server plus update that from time to time

[grand prism]

This is not possible. This should be done automatically by the top.gg bot but it doesn't work from what I've read here

[limpid shadow]

we're working on reimplementing this soon

[meager rune]

has this been remedied?

[lone ether]

there's no outage atm, unless you're referring to the voting issues?

are you facing any issues atm?

[jaunty kelp]

my edit page not working

[meager rune]

I haven't tried to add my server since that email as it seemed to imply an announcement would be made once the issue was fixed

seems to be fixed

[lone ether]

yup that should be fixed, sorry for late rep

[meager rune]

all good

[woeful prairie]

Hey @gray tartan I just had to take nova down for some maintainance, any chance you could re review it?

[gloomy shell]

You'll have to resubmit and wait through the queue again

[woeful prairie]

Ok

[gray tartan]

👍

[woeful prairie]

just re submitted it

-apps

[fickle thunder]

One message removed from a suspended account.

[gloomy shell]

Yes, thats normal. We have a lot of new server submissions and it can take a while. We're working on getting that down thank you for your patience

[hasty dragon]

Hi, how can I contact the user who reviewed my bot?

[gloomy shell]

Just send them a direct message 🙂 all of our reviewers have their dms open

[hardy jasper]

Is there a way to check which server/guild the user voted from?

[gloomy shell]

Not currently, no

[hardy jasper]

Op alr ty for da reply

[woeful prairie]

Thanks cola, any suggestions on how to build my bot

[gray tartan]

no worries and dont really have much ideas myself

[gentle garnet]

you can add query params when linking users to the vote page and get them via the webhook

(assuming it isn't broken)

[woeful prairie]

Just tryna build the modules up, do you suggest that I should have a couple modules active from the start? Or let the user select them like they already do?

[hardy jasper]

Oo ye amma try dat later to see if it work ty

[gray tartan]

i think you should let users know that there is modules they can enable and what permission/roles they need to enable it

[peak forge]

my friends have been using the bot for months so I'd hope that it functions, may I ask what broke?

[woeful prairie]

Yeah I’ll probably make a welcome dm and stuff

Show how to enable modules etc

[peak forge]

oh there's an image...

@gray tartan is it possible that the channel itself didn't allow for the creation of threads? that's an issue that my partner found during our own testing
as I stated previously, this bot has been working mostly for a few months now with minimal issue so I'm not sure why it's failing for your testing

[gray tartan]

dm me

[peak forge]

ah, mb

[peak forge]

ok, now it'll actually tell you what it's missing

which, if it continues to throw a fit, will at least let me know what it's doing wrong

[hallow frigate]

hello,
the top.gg premium https://top.gg/subscribe
remove also the 10 seconds cooldown when i vote for a bot right?

[sweet grove]

Yes!

[hallow frigate]

thank you!

[solar fjord]

How can I show the member counts of my servers in topgg? Also is there anything that can be displayed beside the server count?

[lone ether]

the top.gg bot takes all the information from your server and displays it on the site, but currently it's not working for anyone, the team is working on it

[solar fjord]

I see

[random umbra]

Is there the same issue with bots server count?

[solar fjord]

also is there currently issues with the search filtering as well?

[hallow frigate]

how can my cousin re add the server to top.gg? when he went to add it, he got this message
Something went wrong.
This Server was already submitted.
https://top.gg/discord/servers/543757460360601626
also it still show under our profile. there a way can it be removed so he re add it?

also the server was added like 2 years ago i think

also i can still edit this https://top.gg/discord/servers/543757460360601626
but how we can re submit it?

[spare patio]

Same happened with me yesterday, but they asked me to re-add the server and it got fixed

[hallow frigate]

problem is he can't re add it cause he gets this message
Something went wrong.
This Server was already submitted.

[hallow frigate]

forget to say, that it also shows this
Your project is currently in review
Read this article for more information.

[lone ether]

no, shouldn't be

[lone ether]

nope shouldn't be, are you having any issues?

[lone ether]

you can delete it by clicking "delete" under creator controls

[solar fjord]

i don't know why m getting these search results when none of them have anything to do with what i searched streaks

[lone ether]

you'll have to scroll further down

[solar fjord]

i checked their tags and all

[lone ether]

there's a lot of things that go into the sorting

[solar fjord]

just curious, what are those things?

[lone ether]

no idea how the algorithm's made, probably private

highly voted bots will be at the top though

the new search system isn't final also, the team's still making a few tweaks

[hallow frigate]

i don't see a delete button
also without deleting it, is there a way to re submit? and tto fix the member account on the page
link: https://top.gg/discord/servers/543757460360601626

[solar fjord]

probably u should raise a concern to recheck their algorithm, bcoz i can say for certain that the search algo is not working the way it is supposed to be..
If it is working as expected, I want to know the reason why the bots that have nothing to do with streaks are showing up first than the actual bots for streaks?

[lone ether]

leave feedback here https://discord.com/channels/264445053596991498/1383232228573577327

[lone ether]

can you share a screenshot of the page please

[hallow frigate]

here

i did edit it a few minutes ago

to see if i could edit and i can edit

[lone ether]

please add /edit in the url instead of clicking the button, so like this https://top.gg/discord/servers/543757460360601626/edit basically

[hallow frigate]

this takes to the page to edit the server, yes

[lone ether]

interesting

want me to delete it for you?

might be a bug

[hallow frigate]

sure, also it will be removed from our profile right?

[lone ether]

yes

it's deleted, you can re-add it now

[hallow frigate]

thank you!

[lone ether]

np

[tawny spire]

Hey everyone, I have one or two stupid questions... XD
My bot was recently reviewed and approved.
But I still can't find the bot on the site when I search for the name o.O Does it take time?
And I want to ask how I can get the role "Bot Developer" here :D
Thanks in advance :)

[sweet grove]

The site should auto update the search field with this new update we just pushed. what is the bot name? As for the role we will have to wait for a moderator to give that.

[patent needle]

Hello, i'm wondering what happened and if it's known issue because even if i search for my bot, it's not on the list anymore 😕
985196772454449182 if needed

[tawny spire]

The bot's name is Lexora.
Ah then I understand then the bot should be there soon :D

[sweet grove]

Yes, it does not appear to show up. I can drop a message over to our engineering team to check why, as the new system is brand new so working out the kinks thanks for the report!

[tawny spire]

That would be very nice of you! :)
aTechnik... what can you say... these things can happen, it's all good :D

[patent needle]

• due to the problem with editing the server i mentioned some time ago, now i deleted it and tried to add new one but this is what i got:
  Application error: a client-side exception has occurred (see the browser console for more information).
  However, i noticed the server appeared in overview 🤔
  still, i'd like to ask for help with both issues if possible

[lone ether]

it takes up to a week to index on the site

[lone ether]

please edit the bot's details once, it will auto re-index it

[lone ether]

-troubleshoot

[wild stone]

@patent needle

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

try these please

to fix client side issues

[tawny spire]

Ah okay, I know. Thanks for the feedback :)

[lone ether]

np

[patent needle]

both done, i believe it will take some time since still not visible so hopefully it will be refreshed soon and for now, thank you for your help

[lone ether]

[lone ether]

can u edit any bot details please, it should auto index

[hallow frigate]

https://top.gg/discord/servers/722549886336143360

does the member count for a server appears automatically? or i need to do something?

[patent needle]

only if you have @small lantern on your server
*but yes, it will update automatically

[hallow frigate]

the bot is in the server
and thank you

so will just wait

[slender falcon]

Actually, just to make a note of this, this isn't currently working. It's planned but no ETA

cc @hallow frigate

[patent needle]

oho

[hallow frigate]

ohh okay, thank you. also the edit button on server page takes to https://top.gg/discord/servers/807356380725116961/edit which is not found
and the edit button of server on my profile takes to https://top.gg/discord/servers/722549886336143360/edit which is correct
https://top.gg/discord/servers/807356380725116961/edit i think this one is a bug?

[slender falcon]

I'll let the devs know

[patent needle]

i had the same problem before but resending the server resolved this issue 🤔

[hallow frigate]

okay thank you.
and one last question
with top.gg premium i should have a badge on my profile? cause i don't
https://top.gg/user/396412758302072832

[slender falcon]

Devs have notified me this will be fixed soon, give it 30m and it should be resolved

[hallow frigate]

okay and about the top.gg premium?

[tawny spire]

Okay. I will do this first thing tomorrow morning (German time :D ) I will give feedback then

[slender falcon]

Notified the devs, they're looking into it

[hallow frigate]

thank you so much!

[west prawn]

can someone check my verifacation status

[lone ether]

-upto

[wild stone]

@west prawn

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[west prawn]

nvm

i was approved

[peak forge]

ok the weird stupid issue with permissions has been fixed 👍

[peak forge]

at least the help command wasn't the issue-
I'm quite proud of it despite it being... atrocious to say the least

[west prawn]

when i update my bots pfp, is my top.gg page updated fast?

[lone ether]

-refreshdata

[wild stone]

@west prawn

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[west prawn]

last question

how long is the bot allowed to be down for maintnance before its removed

[lone ether]

if it's an approved bot, we don't moderate offline bots so it can stay dead forever lol

if it's in the queue to be reviewed, it will be declined every time we come across it being offline

(if we decline too many times for it being offline, devs may get banned)

[west prawn]

how will i know if im gonna be reviewed?

[lone ether]

when did you submit your bot?

what's the bot called

mind cleanser?

[west prawn]

ye

[west prawn]

i see

so theres no additional reviews?

[lone ether]

no that's all, your bot is on the site

[patent needle]

Hey! why the other bots are on the list too? Just wondering because i checked their description etc, there is nothing that includes the name of my bot

[thorny apex]

How does voting system work in top.gg? Is there any full information on it, does it ever get refreshed?

[lone ether]

https://support.top.gg/support/solutions/articles/73000548596-what-is-voting-

[lone ether]

ask in #1383232228573577327

[verbal hearth]

can someone check my verifacation status

[lone ether]

you were told already about it yesterday

please stop asking

[verbal hearth]

I know it'll take 1/2 Weekz
I'm asking about stats
Like how many days left

No system like that?

Or random

!!

[lone ether]

no that's all

it can take up to a week

[verbal hearth]

Anyway to get it done asap!?

Okay I can wait
My last question is

Can I start auction?

Like before verify?

Like add funds and be ready?

Also
If I do 50$ a week
How many servers will my bot join
Or etc.?

[gentle garnet]

you can create a product with a link to your bot

[gentle garnet]

depends on the CPM, the tag, the quality of your product, what users see it

[verbal hearth]

Ohk
I live in India
Can I pay via my credit card or debit card?

[verbal hearth]

India?

[verbal hearth]

Okkkk

Understood

Tys

[tawny spire]

I adjusted something again this morning, it worked thanks

[lone ether]

no

[wicked herald]

My bot has been rejected and i'm modifying it based on the issue raised by the reviewer. I have some questions before resubmitting the bot to avoid being rejected again. Where/who can i ask?

[gentle garnet]

dm the reviewer

[wicked herald]

ok i guess that i have to wait he's online then 😅

[pliant marlin]

from where i can see what permissions are needed for each commands so that i can put those permissions in my bot?

[lone ether]

you can see what the permissions mean and then use that i guess?

e.g. kick/ban permission kicks/bans users so this would be needed for the kick/ban command

[pliant marlin]

"Your bot's .lock command needs MANAGE_ROLES permission, NOT MANAGE_CHANNELS permission. Ensure your bot only requires necessary permissions." like for this reason my bot got rejected, so i want to know that from where i can see what commands need what permissions

[grand prism]

https://imgur.com/Dwoayz3

[pliant marlin]

oh thanks

[pliant marlin]

how can i set description for the bot like this?

[grand prism]

You can use html and css in long description

[pliant marlin]

oh alr

[keen wedge]

I need some help

When I click add server it doesn't do anything

[lone ether]

click the x at the top after clicking add server

[keen wedge]

Ok thx

[lone ether]

please don't ping random users asking for help next time

[keen wedge]

Ok

Sry mb

[fair totem]

how do i get my server to be approved

[floral pagoda]

We actively review them, but it takes time!

No ETA, position or any other information can be given though

[split crown]

Hello guys! how to know if my server has been accepted on the website?

[pliant marlin]

I have fixed the manage role thing in my bot but it still got rejected for the same reason? Why?

[gloomy shell]

reach out to the person who reviewed it in their dms to ask this question

[gloomy shell]

it'll appear on your profile and no longer have the "under review" banner on the page, and other people will be able to see it

[pliant marlin]

Thier dm is close

[wild stone]

Most staff members have DMs enabled. If you're unable to message someone, the issue may be on your end.

Please check:
Right-click Top.gg > Privacy Settings > Allow DMs from other members in this server
Settings > Content & Social > Select Top.gg > Allow DMs from other members in this server

If you've enabled both and still can't DM a staff member, feel free to ping them in this server!

[gloomy shell]

your dms are likely closed. all of our reviewers have them open

[fair totem]

is me refreshing the data thing resetting the position or whatever

[gloomy shell]

no that doesn't change the position

[fair totem]

oh ok cuz i did recently did change stuff since it was outdated

[split crown]

I don't see any "under review". But I think it's not visible to others yet. I tried on another browser logged out and can't find it

[lone ether]

can you send the link of the server?

[gloomy shell]

if you click on "view" you should see a notification bar in the middle that says "your project is currently under review"

[split crown]

I think this is the link: https://top.gg/discord/servers/721449600914894848?s=0efc174037ac7

[split crown]

I don't see any of that

[gloomy shell]

it looks like its approved

[split crown]

ohhh! good to know!

[split crown]

It's now appearing! It was invisible before. Thank you for your help! 😃

[gloomy shell]

you're welcome!

[solar fjord]

when someone votes on my bot, i get a notification in a discord channel through webhook that someone voted for my bot on top.gg

can i also do that when someone votes my server?

[grand prism]

Not possible right now afaik

[solar fjord]

i see

thanks

[real osprey]

does anyone knows how to get credit from votes?

[grand prism]

You can't anymore

[visual ermine]

heyy can i get the bot developer role? ty!
#mod-logs message

[vagrant wigeon]

done 🙏

[real osprey]

one for me too #mod-logs message

[vagrant wigeon]

got it 💃

[wild stone]

Floovi

Floovi: Premium music, high-quality playback, advanced filters. Your ultimate Discord music experience!

ID

1380994881731952741

Username

Floovi

Prefix

?

Server Count

0 servers

Monthly Votes

0 monthly votes

Total Votes

0 total votes

Tags

247-music, 247-uptime, multiplayer, music

Owners

@frosty belfry

Jun 18, 2025, 1:21 AM

[frosty belfry]

This bot is getting too much time to verify why?

[sweet grove]

Your bot Floovi I am guessing is the one you are referring too was submitted 3 days ago. our current wait time is 1-2 weeks.

[mystic sorrel]

Please could i get the developer role?

[valid root]

website is throwing 500 error when searching for a term

[sweet grove]

Ah can verify, will let an engineer know right away.

[sweet grove]

Can you try again?

Never mind still an issue, seems to be tied to non-tag searches.

~~## Searches

We are aware custom searches are currently broken. You still are able to search by tags, our engineering team is already looking into the issue and your patience is appreciated. ~~

Fixed

[simple niche]

so out of curiosity is there any particular reason that widgets have been broken for like, a year or so? (I even tried updating to the new standard by pasting what it generates nowadays and it's still broken unfortunately)

(I tried searching for an answer on here but all I see are unanswered questions related to it so I figured I would put my hat in the ring and maybe bring it up more than once in the future if need be cuz I'm GENUINELY curious)

if people have an actual answer do not hesitate to ping me :)

[frosty belfry]

Ohh okay..

Can I get the bot developer role?

[fair totem]

1. what is this in review and 2. the member count is inaccurate

[sage monolith]

you'll get it after your bot gets approved

[frosty belfry]

Then approve it it was taking too much time...

[sage monolith]

well, I said you in your dm about that as well, so pls have patience

[frosty belfry]

Okk... Sorry..

[fair totem]

^

[solar fjord]

your bot haven't been approved yet

[fair totem]

its a server

[solar fjord]

server also needs to be approved

[fair totem]

yeah but feel like its been this for a while

[solar fjord]

when u submiit a bot or server for review, they do say the estimated time of action is 3-4 weeks or so

[grand prism]

For servers it can take up to 2 months or even more. If you want to speed it up you can resubmit it and if your server's page complies with the guidelines automod should accept it right away. At least that's how Veld presented it

[fair totem]

i mean i did just edit stuff and submit

and it follows rules

[grand prism]

For members count, there is nothing you can do about it. This number should update automatically via the top.gg bot, but they are working on restoring this feature because it doesn't work at the moment

[fair totem]

ye i was confused cuz i had more than that lol

but thx

[polar kite]

its been days, and my server listing can be edited but my friends can't drop reviews.

[sweet grove]

Might still be under review, it goes through a review process. For servers you’re looking at upwards of 1 month currently.

[hallow frigate]

hi, is the issue of the premium badge fixed on the website? if yes, i have top.gg premium and still no badge yet

[candid coral]

Help

Please

[lone ether]

not fixed yet

[lone ether]

-troubleshoot

[wild stone]

@candid coral

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[still pewter]

is this finne to have in bot description page

F**K opening your browser everytime to check prices, get the prices right on your discord!

[hallow frigate]

will i get notified when it's fixed/get the badge? (is there an eta?)

[lone ether]

no eta, team is working on auction related issues and recent voting issues which is a priority atm

[lone ether]

would probably not include "fuck" but it's okay i guess

[hallow frigate]

okay thank you and one more question. what is front page trending new? yes ik it say tuesday may 20 2025 it's past but how did i get this? cause i didn't bid for that

[lone ether]

probably best to ask in #auctions-support

[hallow frigate]

oh ok my bad

thank you

[limpid pasture]

I Just Wanna Ask What If I Make a Manager Bot For My Original Bot Will It Get Approved On Top.gg ? Or Not

[lone ether]

if they have similar features then it won't, but you can list it in the approved bot's topgg page

[frosty belfry]

What is this joke?

Bot isn't showing

https://media.discordapp.net/attachments/1383071712362496063/1385134467886092328/Screenshot_2025-06-19-11-19-32-10_40deb401b9ffe8e1df2f1cc5ba480b12.jpg?ex=6854f67f&is=6853a4ff&hm=674c9c79b7b03c957c9a199d34f63272e2dc959d08833d20544b954161f8e9d1&

https://media.discordapp.net/attachments/1383071712362496063/1385134303528222761/Screenshot_2025-06-19-11-18-50-34_40deb401b9ffe8e1df2f1cc5ba480b12.jpg?ex=6854f658&is=6853a4d8&hm=a57c37fdf84defc71a33864599ffdbabda809c9a11efb7ee37943b72fbb6e294&

@lone ether bruh?

@slender falcon what's problem is that?

Mine is removed why?

[sage monolith]

check #mod-logs

#mod-logs message

[frosty belfry]

What the hell?

But I made that new code.

[sage monolith]

well then your bot wouldn't have been declined, but seems like it wasn't

[frosty belfry]

😭

Idk what's argo's code

[sage monolith]

🤷

[frosty belfry]

Then why that removed?

[sage monolith]

well the reason is already mentioned

[frosty belfry]

Skip

I don't need ur api take it.

[raven sandal]

[left yew]

When did servers get added back? I thought top.gg was bots only?

[grand prism]

Few months ago

[spiral jewel]

Is there a way I can add update versions / new updates to my listing or is that something I should just add through the description

[sweet grove]

There is an announcement tab (under your bot settings) that goes under updates in your bot page.

[spiral jewel]

Oh alr thanks

[icy solstice]

how to change prefix on Ticket King or Advice bot please help!!!

[lone ether]

-wrongserver

[wild stone]

@icy solstice

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[sturdy swan]

Why was my bot rejected for requesting the Manage Roles permission, even though it's necessary for the bot to assign roles to members? What should be done in this case?

[gloomy shell]

reach out to the reviewer who reviewed it (in dms) and ask them about it/explain your reasoning

[woeful zephyr]

Hi, I'm having issues submitting my Discord bot for review on Top.gg.

Problem: The submission system shows validation errors even though all required fields are filled.

Bot ID: 1370496566581792789
Bot Name: CursorAI

All fields are filled (Short Description, Long Description, Prefix, Categories, Languages) but the system still says they're required. This seems like a bug in the submission validation.

Can anyone help me resolve this?

[lone ether]

could you create a #staff-tickets please @woeful zephyr

actually nvm

https://top.gg/bot/1370496566581792789 your bot is in draft mode

your long description isn't long enough

[woeful zephyr]

my long description is only accepted 🙂 and the rest is X

[lone ether]

yeah you gotta make it longer, it's not long enough

everything else is filled out ok

[woeful zephyr]

ok but what about other fields, like tags, prefix...short description.

[lone ether]

^

[woeful zephyr]

tnx bro

now its ok

👍

[lone ether]

[edgy raft]

What are the requirements for adding a bot to top.gg?

[lone ether]

You can see our guidelines here - https://bit.ly/botguidelines

[polar kite]

heres the thing, it says my server isn't even under review anymore so im confused.

does it still lay under some sort of "ghost review" process?

[normal narwhal]

does your page say draft? or published?

[polar kite]

i dont see either on the page

[normal narwhal]

can you send the link here?

to your topgg server page ^

[polar kite]

https://top.gg/discord/servers/720376234983882752?s=07631a1813a3c

[limpid shadow]

looks live to me

[normal narwhal]

^

[limpid shadow]

if you added it just noww

give the moderator system a second

[polar kite]

i added it days ago, maybe past the 1 week mark

[limpid shadow]

ah

its live :)

[polar kite]

i asked my friends to review it and it gives them an error code.
https://top.gg/discord/server/720376234983882752#reviews

so im wondering on that issue

[limpid shadow]

ohh i see

interesting

its

discord/servers

not discord/server

[polar kite]

thats the link thats copied when i click "ask for reviews" so its strange

[normal narwhal]

https://top.gg/discord/servers/720376234983882752#reviews

[limpid shadow]

lol good to knoww

@scarlet yacht

funny bug moment

[polar kite]

yeah i see it thanks

[normal narwhal]

this link should work now

[limpid shadow]

you're right

the link it sends is wrong

we'll fix that soon

[polar kite]

alright nice thanks yall

[normal narwhal]

thanks for reporting ! good catch

[upbeat shoal]

I want to report on this soward bot which is a nuking bot.And this bot is also available on your top.gg platform.

I created an emoji server for my own bot.And I added this bot named soward to listen to the song.Then due to some urgent work I went offline.Then after some time I came back and saw that this guy has bypassed the role and taken the top admin position on my server.Then this bot deleted all the emojis from my server.

I want you guys to take strict action against this bot.

Bot user id - 1013771497157972008

[lone ether]

please open a #staff-tickets @upbeat shoal

[steel carbon]

Have user apps been implemented yet?

[cerulean pollen]

Do the "1-2 week waiting time" still affect servers? Or is it just for the bots? /genq

[limpid shadow]

if you are in review for servers, you should be instantly approved (within 5 minutes) if you follow our guidelines. Otherwise it might take a while as we're actively catching up to our servers queue!

[cerulean pollen]

Ah, thanks!

[cerulean pollen]

And yes, I have checked within the server, it follows guidelines. I assume in order to let it be searchable for Server Tags you have to add the "Server-Tag" category?

[limpid shadow]

Yes, we only show servers with server tags in that list

[cerulean pollen]

Gotcha

[limpid shadow]

if it doesnt show up, trigger an update with the official top.gg bot inside your server

[cerulean pollen]

Gimme a moment to add it then! (Since it does have it.)

[cerulean pollen]

How do I do that?

(I have the bot)

[limpid shadow]

setting your tag triggers an update

anything you edit on the server settings panel is fine

[cerulean pollen]

Ohh

Problem: I'm mobile... and the staff in my server who ARE on pc are asleep

does Top.gg (the bot) have a prefix?

[gloomy shell]

No, it has no commands

[urban wren]

where do i locate the webhook section?

[lone ether]

click edit on your bot's page

oh

[urban wren]

oh

i think ur right

im so cooked

[lone ether]

servers don't have webhooks lol

[urban wren]

exactly

https://tenor.com/view/randma-notes-what-is-happening-gif-11918337

[lone ether]

are you looking for widgets?

i don't think those work atm

[urban wren]

lolll nooo im just so exhausted it didnt click i was in the wrong tab

sowwy folks

[lone ether]

all good! get some rest

[urban wren]

[marsh dagger]

Hello, my server says currently under review, how long would this take?

It was posted before the server feature was taken down and had no issue. Just want to know whats going on.

[vital lintel]

scammer

[unreal coral]

?

[vital lintel]

Someone was sending a fake support message here but idk who deleted the message or he got banned

[unreal coral]

Maybe it's me if you have the last message I put the message last but reading the error that the site is marking me I understood I had problems adding bot to the Discord server but they specify you are not the owner for that I removed lol I am admin but a priori you have to be the owner to add it

[marsh dagger]

It looks like the scammer tagged me?

Dont know what happened there..

[vital lintel]

Yes

[unreal coral]

Oh, not my message then, lol, I get this error every time: Something went wrong.
You are not the owner of the server.

😏

Lol I just saw who posted this message to me then I looked he added it to the server anyway, you know 🤣

But I don't understand, it shows me the bot in the server, but on the page to add a server, it still asks me to add it, even though I have to be the owner to add a server to top.gg?

[polar kite]

i waited a week atleast

[steady bridge]

how to delete my top.gg account trying make a new one

[marsh dagger]

Was this confirmed by staff?

Id rather hear it from someone who knows for sure whats going on

[steady bridge]

ok thank you

[polar kite]

when your server is in the review process it literally tells you 1-2 weeks. After the server update its apparantly changed with adding instant approval if it doesnt violate rules according to veld.

[unreal coral]

This removes the link between your Discord and top.gg 😉

[unreal coral]

Hmm

You don't have the 2 buttons like me before clicking?

Go through the sites otherwise to delete the top.gg account

[steady bridge]

it doesn't work

[unreal coral]

If your account is associated with projects or teams, even this cannot be deleted.

[unreal coral]

Weird refresh page or click on your bubble you should have settings?

[limpid shadow]

We're catching up on a lot of servers. If you have submitted it before last week you can delete it and resubmit it to get fast tracked

[unreal coral]

Are you using a VPN?

[limpid shadow]

Keep in mind that you will need to follow the guidelines to get fast tracked

[unreal coral]

You are already logged in so logout at the end URL is useless except you get this error

[steady bridge]

I don’t know what’s going on I am just going to wait for email from top.gg I opened a ticket

[unreal coral]

Your account has been deleted before this error, you must wait 7 days for it to be permanently deleted.

[steady bridge]

oh ok

[unreal coral]

You must wait and try in 7 days when this is taken into account if it still does not work I invite you to send a message here

☺️

[steady bridge]

ok w thanks for help

[unreal coral]

No worries, glad to have helped you, don't hesitate to contact me again if needed.

[marsh dagger]

Okie thanks for the response, do you guys support Format Texting yet?

[hidden spoke]

I got a bug with my bot picture

https://top.gg/bot/1274331477517275196

The Bot picture is gone sadly. Any suggestion/help? I do not see a way to reupload it. It's broken since over half a year by now and just looks aweful. May it be possible to fix it somehow? By myself? Or cooperating? I am gladly cooperating with anyone to solve this issue 🥹

[real osprey]

It’s because of discord, it doesn’t load images hosted outside of the discord website.

[lone anvil]

-refreshdata

[wild stone]

@hidden spoke

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[blissful harbor]

Something weird happened.
I was in https://top.gg/discord/servers/server-tags
and i pressed on my profile picture. Top.gg displayed a javascript alert popup with the word "clicked" written on it

[shadow kernel]

hello
can i use test bots in order to test topgg-related code (like vote reminding and such) or do i have to do something else in order to do that?

[gentle garnet]

there is a test button in the settings webhook tab

[shadow kernel]

i see

[sweet grove]

We can’t publish a bot just for testing purposes

[shadow kernel]

yeah, I figured how to do it already

[hidden spoke]

thanks, it kinda repaired itself. or someone helped, so thanks a lot ❤️

[hidden spoke]

thanks, it kinda repaired itself. or someone helped, so thanks a lot ❤️

[limpid shadow]

i fixed it yeah

just click the refresh button next time 🫡

[acoustic isle]

Current review period for servers..?

[sweet grove]

You are looking at upwards of 1 month unfortunately

[acoustic isle]

Ohhh because its almost 2 months for me😔

[lone ether]

delete and resubmit your server, if it passes automod checks, it'll be approved within a few mins

[acoustic isle]

Ohkkk

Thankuuu sir

[lone ether]

np

[acoustic isle]

Submitted again🙋

[lone ether]

refresh the page after a few mins, you'll see if it's approved or not

[acoustic isle]

Ohkk sir

Its approved

Thanks alot

[lone ether]

[upbeat shoal]

@lone ether hey what's update about soward bot?

[lone ether]

you won't receive an update, thank you for the report though! if we have to take any action, we will

[queen steeple]

how can i know if my bot is approved

[cloud crystal]

Hello, how do I create or subscribe to run Lords Mobile Bot?

[karmic ginkgo]

Is there a way to see who voted for my server?

[grand prism]

Via API, yes

[lone ether]

-notified

[wild stone]

@queen steeple

Bot Review Notifications

If your bot is approved:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs.

💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!

[lone ether]

-wrongserver

[wild stone]

@cloud crystal

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[hidden spoke]

Thanks a lot buddy ❤️

Hope to see some QOL bidding features with automatic bidding and stuff, as bidding is time consuming and stuff ':D This would encourage me to setup an automatic bidding thing on my tags and just rebank money on topgg so its working nicely without my interaction needed 😄

[rugged rapids]

-apps

[queen steeple]

Thanks

[sweet grove]

That’s where partnerships come in. You can look more into that here:

https://support.top.gg/support/solutions/articles/73000612450-auctions-partnerships

[verbal hearth]

More how many days for my bot to get verified 🤔 😭

[sweet grove]

Hey, your bot "BetBuddies" was submitted 5 days ago. Our current process is 1-2 weeks.

[verbal hearth]

Okk thanks

[sweet grove]

That should be reviewed soon!

[sage monolith]

we would recommend you to have patience, as your bot will be reviewed according to it's position in the Queue

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[karmic ginkgo]

Also for servers?

[grand prism]

No, servers are not part of the API I think

There used to be an option to set up a webhook for server, but I don't know if it still exists

[spare patio]

What does this mean?

[slender falcon]

It means that your bot is in draft mode, you need to view and submit the entity for review

[spare patio]

donee

[unreal kiln]

will there be a webhook option for servers? so i can add a webhook for whenever someone votes the server