support

[crude frost]

It was a good feature though.

I agree on that one... Top.gg review system is weird.

[lone ether]

how so?

[crude frost]

Some moderators accept some Bots and some don't. I had a friend who listed a bot on Top.gg, it was rejected by one moderator but accepted by another one.

[lone ether]

it's not a weird system, maybe your friend fixed the issue and then resubmitted the bot that's why it got accepted

we all follow one system

[crude frost]

That's the weird thing, he didn't.

[shell inlet]

maybe if you give us the bot id we can look into it

[crude frost]

It's an old story, The bot doesn't exist anymore.

[shell inlet]

don't call our system faulty then 👍 if you have any cases like that you are more than welcome to open a ticket and bring it to our notice

[lone ether]

reviewers aren't 100% accurate in reviewing, a lot of factors can go into deciding whether to approve a bot or not

but what fellin said too

[crude frost]

I agree, I was just sharing my experience, I'm sorry if you guys felt bad.

The concept of Top.gg is great. Before Discord came up with the Discovery Page, Top.gg was the place to find bots.

[lone ether]

all good, we appreciate feedback

[crude frost]

Anyways, I submitted my bot today, let's see how long it will take.

[lone ether]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[cyan vessel]

I can’t edit my server info

And Error 404 comes

Whenever I click on edit button

[sturdy salmon]

I use @wild stone for bot review help, right?

[grand prism]

Luca is just a bot

What do you need help with?

[sturdy salmon]

my bot got declined

[grand prism]

If you have any questions regarding your bot being declined, please send a private message to the person who checked your bot

[sturdy salmon]

oh

right, thanks!

[small shale]

hi, is there any reason why vote webhooks seem to be duplicating for me? im getting them 10 times and i assume it could be due to not acknowledging the request perhaps but i do use the topgg sdk for node js whose source code shows that it acknowledges the request?

[grand prism]

"Webhook requests that time out or return a 5XX status response (like 500) will be retried up to 10 times."

You may need to do your own logic to ignore duplicate webhooks I guess

Or find a reason why top.gg might be retrying these webhooks

"Responses to webhooks must be returned within 5 seconds, otherwise they are considered a timeout and will be queued for a retry (if available)."
https://docs.top.gg/docs/Resources/webhooks

[small shale]

i guess its cuz the node sdk waits for my listener function to finish executing and then acknowledges the request and maybe it takes more than 5 seconds for some reason

will just yeet the package and do it on my own, thanks for your response!

[hardy jasper]

Is there a way to have more than 12 tags?

[lone ether]

nope sorry that's the max

[hardy jasper]

Opp rip

Whats unique views and total views?

Any difference?

Also why cant i see the votes analytic

[lone ether]

unique views - specific people
total views - all views no matter how many times each person clicks

[hardy jasper]

Ohh tyty

[lone ether]

not sure sorry, can you show a screenshot?

[chrome temple]

Can a reviewer move my bot to the back of the queue? I used too much storage, and it'll likely be offline for most of the month.

[grand prism]

I don't know if reviewer notes work, but if they do, you can write in them that your bot will be offline and they might wait if you give them an exact date when it will be online. If not, you can probably remove it from the queue yourself and resubmit it when it is online

[sweet grove]

You would have to remove the bot and readd it unfortuantly, once it gets declined for being offline it will go into draft mode where you are able to resubmit, so you can wait for that. Or, you can remove it yourself.

[chrome temple]

Alright.
Thanks.

[signal prism]

whats the

estimated time for bot review

[gloomy shell]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[signal prism]

1-2 weeks?

woah

makes sense

[junior pebble]

I'm genuinely curious; however, shouldn't the #mod-logs channel be kept private? For e.g. there are cases like #mod-logs message where a regular user could potentially add the application & abuse features while they remain unfixed. I feel like it imposes an unnecessary security risk, especially when combined with something as critical as unrestricted owner-level commands like /eval.

[grand prism]

Honestly, I doubt that anyone would look at this channel except for people whose bots were rejected (and sometimes even they don't look there)

[junior pebble]

Yeah, that's true - shouldn't we account for the worst though?

I mean, the very worst case scenario, the user who submitted the application doesn't fix the critical flaw for weeks.

It gives any user with bad intention enough time to not only ruin the application but the servers the application is added to.

[grand prism]

Top.gg can't be held responsible for someone programming their bot incorrectly, they just pointed it out and in my opinion did a good job before someone with really bad intentions would find out when the bot became popular

[junior pebble]

Fair enough~ I'm just expressing my way of thinking of it, that's all

[gloomy shell]

everything that is truly abusable (such as open eval commands or other owner commands, or anything that force crashes the bot) we usually reach out to the owner in dms, give them time to fix it, and then decline the bot. its to avoid that very thing

our policy is to reach out to them and give them up to 48 hours to fix things before we decline the bot

[zinc pivot]

Hey! @sweet grove I'm currently trying to fix the problem on my bot "Playfab Manager". Weird thing is that whenever i tried the command it worked for me when i tried some days ago.

[sweet grove]

Okay, not sure how to help you with this as it did not work for me, with perms or without perms. If you believe the bot is good, just resubmit it please.

[cyan vessel]

https://tenor.com/view/puff-puff-diddy-puff-daddy-baby-oil-diddy-riding-gif-3504750689777027715

[lone ether]

when you go on your server's main top.gg page, edit the URL and add /edit at the end

[pastel dome]

how to log in on top.gg

[sweet grove]

Hey! You can click the login button located at the top right of the top.gg homepage. https://top.gg

[vital cove]

Where can I know what is the status of my bot application when applying

[sage monolith]

You can go to https://top.gg/bot/YOUR_BOT_ID and check if it's under Review or not. If your bot gets approved or rejected, you'll get a ping in #mod-logs and a dm as well

[lone ether]

and an email on the email that you registered your discord account with

[vital cove]

Thank you very much, one more question how long dose it takes it been now 3 days

[grand prism]

1-2 week(s)

[astral fable]

I once again cannot post my bot, i'm not sure why but it won't let me click next

It does work when i click edit bot after not filling in anything and just continuing

I think this should probably be looked at

[cerulean blaze]

@astral fable Don’t click pls

[astral fable]

i wont no worries lol

[cerulean blaze]

Is this a resubmission?

[astral fable]

nope i tried it before but it kept breaking

like i filled it all in and then it wouldnt let me click next

i managed to do it now though

[lone ether]

.ban @digital lake 7 support scam

[cerulean fulcrum]

Banned skeephalo4343

[plucky brook]

guys how can i get invoice after paying top.gg auction for advertisment?

[lone ether]

@plucky brook best to ask in #auctions-support

[frosty ether]

hey guys, long time ago i submitted my bot that was declined cause I didnot have /help and it asked for admin rights

I fixed it and now when trying to submit again I get this bot is already submitted but when i try to delete the bot from my list it says 404
how do i fix it so I can resubmit it?

can anyone confirm this link is legit? 😮

sorry but this link looks suspicous to me, can any one from the team can approve this is legit? <@&817055174613794826>

[grand prism]

Yea, it's support scam

[frosty ether]

thanks buddy @grand prism

this is the alert btw

[lone ether]

try waiting 30 mins and then retry

what's your bot's id?

[frosty ether]

1210315871487131712

[lone ether]

https://top.gg/bot/1210315871487131712

click on it

[frosty ether]

Deleted it a few hours ago:)

I got 403

[lone ether]

try now, i submitted it for you, please edit the bot and make the changes @frosty ether

[frosty ether]

Perfect, let me try 🙏

@lone ether thanks buddy! I edited the form
did it notify the review system automaticaly or I need to trigger something in my end? 🙂

[lone ether]

it's not no need to notify, the page updates automatically

[frosty ether]

haha perfect! appreciate your fast responses and help!
have a great weekend! 🙂 @lone ether

[lone ether]

you too!

[outer shuttle]

How do I make my bot visible to people?

[sage monolith]

On top.gg site?

[outer shuttle]

Yes

[sage monolith]

Is your bot approved?

[outer shuttle]

Yes, it is

I mean, how can I make it appear more to people?

[grand prism]

For free? Collect more votes
If you want to pay use auctions

[outer shuttle]

Ok I want to know what auctions are and how to use them

[grand prism]

This would probably be useful then - https://support.top.gg/support/solutions/folders/73000308552

[outer shuttle]

Ok thanks

[junior loom]

Hey, question. I try to search a bot i develop up on top.gg's site, and it doesn't show but the link works. bot id: 1265343375054340160

[hardy jasper]

Did your bot get approved yet?

[junior loom]

It's been approved for a minute yes

https://top.gg/bot/1265343375054340160

it's valid, and approved. it's just not showing up on searches

[grand prism]

Weird, I was able to find it by searching for "bump" but not by searching for "bumpme" or "bump me"

[junior loom]

#mod-logs message

that is very weird

[hardy jasper]

Shows for me

Could be an issue with tags

[junior loom]

You can search "BumpMe" and it shows?

the link works, searching "Bump" works, but not "BumpMe"

[hardy jasper]

Ye really weird same wat tags did u give it

[hardy jasper]

I get a list of bots and yours is at the button

Hmmm

[lone ether]

it takes up to a week for a bot to be indexed on the site

[junior loom]

Ah okay

[gentle garnet]

heh?

[loud sapphire]

What is this

[normal narwhal]

are either of you repeatedly refreshing or accessing multiple top.gg pages in quick succession ?

[grand prism]

It looks like information that you exceeded the rate limit, probably something with the anti-bot system is broken

[normal narwhal]

nvm, i have this error

will escalate

[loud sapphire]

I'm not

[grand prism]

Looks like everyone has it

[normal narwhal]

ive escalated to the eng team, thanks yall for reporting!

[gentle garnet]

I opened the page (or top.gg in general) for the first time in 12 hours

[normal narwhal]

beep c:

[junior loom]

Was about to report because my bot's even reporting that too

[grand prism]

It looks like the site is back to normal, at least for me

[gentle garnet]

cannot relate

[rugged lagoon]

oi

hello

[rugged lagoon]

Why is it taking so long to analyze my bot?

[normal narwhal]

-upto @rugged lagoon

[wild stone]

@rugged lagoon

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[rugged lagoon]

-upto

[normal narwhal]

only people with the reviewers role and above can use those commands c:

[zinc pivot]

I'm resubmitting it right now since i just tested it and it worked fine for me. Please make sure any reviewer owns the server!

[sweet grove]

I will make an internal note, what is the bot ID?

[zinc pivot]

1348363462467784776

[sweet grove]

All set!

[slender arch]

How do I add pictures to my bot's description?

[lone ether]

-htmldesc

[wild stone]

@slender arch

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[leaden lava]

my bot declined for having a extra perm uh ?

my bot only shows the missing perms

@lone ether

[distant egret]

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[leaden lava]

?

[distant egret]

5. Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used).

[leaden lava]

k

[leaden lava]

how to reapply ?

[distant egret]

Just like the way you applied it the first time

[distant egret]

@viral niche

[viral niche]

why

[viral niche]

oh sorry i forget go to #general

[distant egret]

👍

[sinful girder]

Possible to add my bot here?

[sage monolith]

this server? not anymore. the only way to get your bot in this server is if it's selected for our quarterly Staff Picks

[sinful girder]

Oh alright, thanks for letting me know

Also what happened to the bot detective role? I had it

Now it's gone

Also the channel nowhere to be found

[sage monolith]

coz it's no more there

[dull blaze]

well uhh i wanted to add some changes to the bot so i closed the heroku server but when i was done i forgot to turn it back on again

then i got this

what should i do

[pine chasm]

damn

.22% off of being accepted

Thats wild

[grand prism]

That's top.gg?

[pine chasm]

Doesnt look like it. Discord Bots is another website like top.gg

Where u can find bots

[grand prism]

Then why is he asking that here?

[pine chasm]

Good question

[lone ether]

wrong server! this is support for top.gg

[dull blaze]

ah

mb

[lone ether]

np

[hardy jasper]

How do i add someone as a creator in topgg?

Also is there a way to post change longs?

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[dull blaze]

like the whole process

[lone ether]

please move chats, that doesn't look like topgg related

[dull blaze]

aight

[lone ether]

you have to create a team

[hardy jasper]

On the dev porta or top gg

[lone ether]

-team

[wild stone]

To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)

Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

[lone ether]

on topgg

[hardy jasper]

O alr tyty

[lone ether]

np

[viral niche]

ok

[orchid dove]

Does reports made via the bot page actually come through? Just created a report with reason "other" it just loads but the modal popup stays, without a reaction.

[grand prism]

It looks like they still haven't been fixed

In the meantime, you can probably open a ticket on #staff-tickets to report the bot

[orchid dove]

Would that make sense if a bot has like an invalid description?

[grand prism]

I doubt this breaks top.gg guidelines

[lone ether]

if it breaks the guideline below yeah we can look at it

"The long description on your bot's page is filled out with spam/junk to reach the 200 character minimum requirement. Please rewrite your description to include more useful information about your bot."

[languid briar]

Can I temporarily "delist" one of my bots?

[languid briar]

1328368515811381351

what da helll

[grand prism]

Even though they send private messages, they still try to bypass automod

Also to answer your question it is probably not possible, you would have to delete the bot and then re-submit it for reviewers to check

[shell inlet]

-ban 1328368515811381351 support scam

[wild stone]

steventansey147_22264#0 was successfully banned.

[lone ether]

no, you'd have to delete it and then resubmit it. if you need to make changes to your bot, you don't need to take it down and put it back up again

[past crypt]

How do I apply to become a reviewer?

[shell inlet]

-apps

[wild stone]

@past crypt

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications are currently: closed
We open applications when we need more Reviewers. Please keep an eye on #announcements for more information!

[lunar oriole]

why is my bot showing 0 server count in top.gg page

[grand prism]

Because top.gg has no way to fetch and display this information without first providing it to them via API

[lunar oriole]

oh

[spice epoch]

Heeee... I have a little problem with the website...

[maiden portal]

Lmaooooooooooo!

me too try lol blocked.

[spice epoch]

What is "lol block" ?

[maiden portal]

to correct same "blocked = block"

[spice epoch]

Ok...😅

[vagrant wigeon]

What did you do before this happened?

[spice epoch]

That happens when we search "cmd.exe".

[vagrant wigeon]

oh i see, i dont see why you should need to search that, so id avoid doing so

[spice epoch]

Heee... I just wanna try a MS-DOS like discord bot...😅

[vagrant wigeon]

Likely wont find something with that specific usecase, but try using different search terms

[spice epoch]

Yep... (Finally, I think create once is better...😅 )

[wraith coyote]

I wanted to ask if there's anything that can be done about a wave of negative votes that seems to have targeted my bot on the Top.gg website

[lone ether]

you can open a #staff-tickets please drop your bot link and ill look into it

[wise merlin]

Hello, i renamed my bot on the dev dashboard of discord, is the name of my bot will change automatically on topgg?
its the exact same bot, just the name changed because of a brand name problem with the last

[shell inlet]

-refreshdata

[wild stone]

@wise merlin

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[wise merlin]

alright! thank you

[hollow drum]

This is more of a question rather than support. How would top.gg track the server count of a bot without bot owners manually updating their server count on the site? or does top.gg even track it automatically?

[grand prism]

Top.gg has an API that you use to "tell" them how many servers your bot is on

https://docs.top.gg/docs/API/bot#post-stats

[lone ether]

.ban @static narwhal 7 steam scam

[cerulean fulcrum]

Banned angelpecoso

[potent summit]

Hello, does top.gg allow server auctions again?

[sweet grove]

Yes, you can go to https://auctions.top.gg and you will see servers on the list

[potent summit]

Alright cool, thanks!

[feral quarry]

Hello, im reading the terms of service since i have been told that asking for votes in the platform is not allowed. Can anyone confirm or deny that and link me the part of that which says so? thank you

[grand prism]

You can ask for votes, you can't ask for reviews and give something in return

[feral quarry]

ah ok, thank you

another quick question, is there a way to know if someone votes for a bot directly in a discord server?

[grand prism]

You can use webhooks, which you can learn more about in the top.gg documentation (https://docs.top.gg/docs/Resources/webhooks), or you can use a page made by one of the top.gg admins (https://webhook-topgg.com/)

Also from what I remember there were bots that allowed this, but I don't know if they still work

[cyan vessel]

ETA?

[lone ether]

months

[spice epoch]

Humm... I published a Discord server on Top.gg 2.5 weeks ago and it's always in review... Is that normal ?

[sage monolith]

yep it is, because there are tons of server in the queue, and it may take over a month or two

[spice epoch]

Ok, thanks!

[lone ether]

@zinc pivot please check dms

[cyan vessel]

Us moment 🫂

[cyan vessel]

Will I get a dm or mail when it’s gets approved/verified ?

Or do I have to check randomly

[hoary rampart]

How long does it take for my bot to be reviewed?

[grand prism]

1-2 weeks

[lone ether]

i'm not sure if servers give notifs, you'll just have to check periodically

[hoary rampart]

When I make edits while it's being processed for review, does it put it to the back of the list?

[lone ether]

no it'll stay in its position

[hoary rampart]

Okay, that's good

[light shard]

a command would be nice where you can see at which place at the queue the bot is for review

[grand prism]

Top.gg doesn't want to reveal where your bot is in the queue afaik. Apparently, there used to be such a system and it didn't work very well

But I only know this from stories because I haven't been here that long

[light shard]

ah okay

[lone ether]

some devs don't realise that some bots might need more time to be reviewed cuz of their complexity or that they're prioritised based on other reasons.

this led to misunderstandings and complaints from devs so to reduce confusion they're no longer visible to the public

[light shard]

i bet the most Bots you get are basic and only a few of them are complex 🤣

[formal comet]

howdy

new here i submitted my bot Arrakis Authority and working on a second one but noticed the faq said to come here

[shell inlet]

the current wait time is 2 weeks for your bot reviewal

[formal comet]

thanks @shell inlet patiently waiting

[potent summit]

I am having the same issue except my server has been added and has reviews but shows as it's in review now?

I'm guessing it's because servers being back on top.gg. Just wanted to report I'm having the same problem

[lone ether]

all the servers are being re reviewed

it's not an issue

[zinc pivot]

Hey @lone ether #mod-logs message About this what do you mean "No response from dev for 2 days"?. The setup command works perfectly fine for me, and please make sure you own the server when ur testing it.

[grand prism]

You should send them a DM to discuss why your bot was declined

[zinc pivot]

Yeah i figured it out

[junior loom]

Can i dm a bot tester or someone who can answer a question about a submitted bot?

[woeful prairie]

I have the same question as scarlet

Someone submitted a bot we was working on, and neither one of us have submitted it

[junior loom]

1370875530282270720
When and Who submitted the bot with the above ID lol

[woeful prairie]

scarlet DMs rq

[junior loom]

I'm the owner of the portal application so just tryna figure it out

[grand prism]

@zinc oracle can you?

[grand prism]

You can probably open a ticket on #staff-tickets and some mod will surely answer your question. Generally, anyone can submit any bot (afaik) but there is no point in submitting a bot that does not belong to you but apparently someone does it anyway

[woeful prairie]

Yeah it’s silly

We do have like a whole group of owners etc so maybe one of em did it

But we don’t know yet

That’s why we are tryna figure it out

[grand prism]

I understand, it used to be publicly available on the channel on this server who submitted the bot, but it is no longer available and unfortunately you have to wait for the moderator to respond

[lone ether]

for future ref it's best to have a team on top.gg instead of having 1 person manage it

[wild stone]

To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)

Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

[woeful prairie]

Yeah I remember when it said like “@Axylis submitted Bob”

Or “@Axylis edited bob”

[oak helm]

Hello! I would like to cancel my bot submission for verification. The bot is [Romin] (ID: 1324480321323798632).

[grand prism]

You should be able to do this from your profile on top.gg

[wild stone]

@oak helm

To delete your bot from the site:

Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

[oak helm]

This bot I mentioned, was it deleted? Because I put the wrong ID

[lone ether]

it was not

[leaden cove]

I deleted my bot because on accident i put the wrong name and it not letting me reupload it

[leaden cove]

Help

[daring ridge]

do you know how the search works? I am searching for my bot and I get results that don't match what I searched at all

[lone ether]

you should've said so, we have a button called refresh data to update changes

you have to wait an hour after deleting your bot before you can resubmit it

[lone ether]

if your bot was approved recently, it takes up to a week for it to be indexed on the site

what's the bot id?

[daring ridge]

no it was approved many years ago

the ID is 468773589647097857

[daring ridge]

I also recently noticed (well this probably happened a while ago) but the API does a 500 internal server for updating the server count when using post data, had to change to using json data and json body

It was listed in June 2022

[leaden cove]

Its been over an hour and i cant make a new submit

[lone ether]

i asked for it to be re-indexed, please try searching for it in about 10 minutes

[lone ether]

bot id?

[daring ridge]

Got it, thanks

Not yet but let’s see

[leaden cove]

1372776962497577062

[lone ether]

make sure you're searching exactly how it's named, it's caps sensitive i believe

[lone ether]

https://top.gg/bot/1372776962497577062

click view submission and continue from there

[exotic loom]

Each time i go to top.gg is bring up this error. the page does load for a few seconds but than goes to this. Ive cleared history and cache on the browser with no success.

ive also tried every step on your check list

[royal sky]

For a while now the Bot info stuff hasn't worked, and I get a 500 error, and the api hasn't wanted to refresh for a while.

At this link: https://top.gg/api/widget/1214627266722799698.svg

[daring ridge]

Nope, I’ve tried that too

[hardy jasper]

Any way to assign a bot to a team or how does it work

[twin harness]

@gray tartan Bro, my bot was offline because im making a music sistem and im was working in when you test it. im sorry for that, In 7 hours the bot are going to be online. Sorry

[lone ether]

please create a #staff-tickets, drop your link and ping xiuh

[lone ether]

if none of the steps worked, try again later

[lone ether]

-team

[wild stone]

@hardy jasper

To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)

Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

[hardy jasper]

Tyy

[jaunty thorn]

Can we edit the description of the server after being approved or no?

[grand prism]

Yes, as long as it still complies with top.gg guidelines

[wild stone]

@grim oar

To delete your bot from the site:

Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

[storm niche]

I don’t know where to put this but there is a user in here by the id of 1325359953283776547 that is promoting their server in all channels. So use that information as you will but it’s clearly a bot driven user

[primal void]

hey, is there something we can do when the content of a review is good, but the stars isn't (as if someone missclicked on the stars)
i have someone who left a good review on my page but left 1 star, is the team able to fix it?
bot id is 1115972980984516719

or do i have to contact the user?

[shell inlet]

this is most likely a mistake on user's end

you can reach them out and ask them to change it

[shell inlet]

i dont see any spam from them here

[primal void]

thank you 🙏🏻

[shell inlet]

🙏

[storm niche]

They were spamming in multiple mutual servers so wanted to give yall a heads up

[open acorn]

can I customize my bot page with custom html and css? I wrote an entire page worth but alot of the css doesn't look to be supported

[lone ether]

you can

what's not working?

[open acorn]

https://top.gg/bot/1212530853750505562/

i don't see any of my css showing, do you?

i added all this into long description, is that the incorrect place?

[lone ether]

on topgg doctype the html head body tags exist so u don't need to add that

[open acorn]

confirmed my css is formatting locally

removed that, dont see it formatting still, is that the proposed fix?

[lone ether]

fixed for you

[open acorn]

that's great thanks for that! what change did you do?

[lone ether]

removed those lol

[open acorn]

oh lol, good to know i guess

[lone ether]

not any of my business but ur desc is long asf u have to scroll miles to get to reviews

[open acorn]

is that what people look for? the reviews?

i just have alot to display

and that's still not everything

[lone ether]

no one's going to read all that imho

i'd have the important bits on the page, the rest you should have on the bot's website if you have one

[open acorn]

if they read the first section i guess that's good enough

maybe i'll trim the commands down alot

[lone ether]

suggestion - maybe not include every single command on the bot page, perhaps only the main ones

cuz they can just invite the bot and see all the commands for themselves that way

[open acorn]

i think im just going to show the tracking commands, its the ones people mostly use the bot for

[lone ether]

good luck

[open acorn]

cheers bud

[gleaming echo]

I think top.gg might be part down

[lone ether]

try again, seems to be fine for me

[gleaming echo]

Its not. ive clicked the button 10 times. It just inf loads

[lone ether]

main topgg page?

[gleaming echo]

ye here ill send a clip

Do note when i opened the notepad. All the data in there was no longer active

[lone ether]

was it working before?

[gleaming echo]

Its been on and off my whole time there. Some days i can some days i cant

[lone ether]

i see, ill report that thanks

[gleaming echo]

No problem

[lone ether]

i clicked on it and waited, it loaded after a while

just takes a long time

[gleaming echo]

Mine times ut almost every time

[cerulean pollen]

How long does it usually take for a bot to be accepted? /genq

[gleaming echo]

It can take up to a week (or longer) #faq

[cerulean pollen]

Ah, gotcha

Ty

So I assume I can't get the vote function working until it's approved?

Because I need the Top.gg Webhook on it's page for it

[gleaming echo]

ye

[cerulean pollen]

Dang, alright. Thanks for the info though!!

[gleaming echo]

My background isent rendering on my bots page

https://i.imgur.com/AfPAkxt.png

[tender nymph]

Hi, I was wondering if this type of bot is possible? If so, are there any that are public rn?

[gleaming echo]

Could be wrong but i belive this breaks discord tos

[lone ether]

-support

[wild stone]

@tender nymph

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[lone ether]

-upto

[wild stone]

@cerulean pollen

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[tender nymph]

My bad

[cerulean pollen]

Ty

[lone ether]

did you put it in the background field or in the long desc

[gleaming echo]

background feild

[lone ether]

bg field only applies to like the top part of topgg, if you want it across the whole page, put it in your long desc

[gleaming echo]

Well it dosent show at top and how do i do it in long desc

[lone ether]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[gleaming echo]

Yeah the image still dosent show in html and banner. And the image is valid i can click the link and it works

[lone ether]

what's your bot page link?

[gleaming echo]

https://top.gg/bot/1345943818633085040

[lone ether]

fixed

[gleaming echo]

What was wrong?

[lone ether]

^

[gleaming echo]

Also there is some visal glitches also

[gleaming echo]

Oh lol

[lone ether]

not visual glitches, you'll have to fix your css

[gleaming echo]

Thats my css. FCK

Ok then. Thanks

Last question. Is animations allowed?

[lone ether]

yes

[gleaming echo]

YEAH!

[pallid grove]

I wanted to inform you that my @clever mauve just keeps saying that it has already been sent but it has been a week or more since they managed to fix it

I wanted to ask a question when someone else sends it there it remains normal, right?

[lone ether]

Não entendi o que você quer dizer, você enviou seu bot para top.gg e está esperando que ele seja analisado?

[pallid grove]

Yukio has a team that is me and @quick hamlet

[pallid grove]

Sim

Ele ta faz tempo falando q ja foi enviado

[lone ether]

você pode criar equipes no top.gg para que mais de uma pessoa possa gerenciar o bot no site

como você já enviou o bot, você deve esperar

[pallid grove]

Eu sei mais nois tem uma conta pra isso

Tlgd e quando nois vai enviar o bot fica falando q ja foi enviado

Isso q tô tentando explicar

[pallid grove]

Mais ja ta a muito tempo

[lone ether]

bot id?

[pallid grove]

1370489958078353508

[lone ether]

https://top.gg/bot/1370489958078353508

owner is @quick hamlet

[pallid grove]

Sim membro da equipe

[lone ether]

seu amigo pode editar o bot

[pallid grove]

E dono igual eu

[pallid grove]

Ele fala q n consegue

[lone ether]

seu bot não está em uma equipe, você não pode gerenciá-lo, apenas o dono pode

[lone ether]

1 minute

[pallid grove]

Ok

[lone ether]

você pode pedir para ele tentar novamente, por favor

[pallid grove]

Ok calma irei ver se ele está online

[lone ether]

wym calm down 💀

[pallid grove]

Ele ta off

Kkkk

[pallid grove]

Sorry me pls 🫶🏼

[lone ether]

Corrigi o erro. Deve funcionar agora

[pallid grove]

Ok espera ele fica on

[lone ether]

ping aqui mais tarde se não funcionar

[pallid grove]

Ok 🫶🏼

Thanks

[lone ether]

np

[light shard]

Você fala português?

[shell inlet]

tentamos fornecer suporte em todos os idiomas

[light shard]

nice

[light shard]

Could it be that you need more reviewers? You're currently not really managing many bots per day.

[lone ether]

we have other priorities

[grand prism]

https://tenor.com/blZ4X.gif

[karmic scarab]

i cant edit my bot

[lone ether]

link to the bot please

[karmic scarab]

on top.gg or discord

[lone ether]

the top.gg link

[karmic scarab]

https://top.gg/bot/1361173379977318542

[lone ether]

that bot isn't on top.gg

does the bot page show when you click on the link you just sent?

[karmic scarab]

no but it on my list of my bots

[lone ether]

please try submit it again

you can't edit a bot that's not submitted

[lone ether]

click view

[karmic scarab]

i cant

and i cant submit it again

[lone ether]

open a #staff-tickets please

[maiden portal]

Is bug visual this bot xD

[normal narwhal]

hm?

[bright laurel]

is it normal for a bot review to take more than 15days or is my bot declined ?

[grand prism]

Yes, it can take that long because reviewers now also have to accept servers

[dapper shuttle]

What’s this discord about?

[grand prism]

It's a support server for https://top.gg website

[bright laurel]

oh so things changed i see

thx !

[junior pebble]

Any reason why translators and/or proofreaders aren't displayed separately from online members?

[leaden cove]

is my bot still in review?

[fluid birch]

-upto

[wild stone]

@leaden cove

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[leaden cove]

Alright thank you

[acoustic isle]

How much time it take to get my server verified to top.gg? Its been almost 2 weeks

[sage monolith]

there are tons of server in the queue, and it may take over a month or two

or maybe even more time

[acoustic isle]

Is there any way to skip this time period?

[sage monolith]

nope

[acoustic isle]

Ohh okk thnks

[fresh ibex]

Hello @sweet grove, am bot owner NeyuBot. Can you explain in detail why my bot doesn’t have any features or commands?

[sweet grove]

A screenshot was attached to the decline, that will provide further detail.

[fresh ibex]

Luca didnt attach screenshot so that why am asking you.

[sweet grove]

Let's take this to DM's

[slender arch]

What would be an appropriate permission for a warn command?

[sweet grove]

Thanks for asking. Make sure the user has manage messages is what I would do. The bot itself wouldn’t need any permissions.

[slender arch]

Okay thanks!

[hoary rampart]

Could I ask a question in DMs?

[sweet grove]

Absolutely

[hoary rampart]

Thank you for your help.

[hoary rampart]

I've got another issue. I've changed the name, but it won't update on the website

It's been about 30 mins since I changed it

[sweet grove]

What is the bot ID

[hoary rampart]

1370787252052951052

[sweet grove]

Ya it still is showing the old name there, if your unable to change it a mod would have to do it for you. So please open a #staff-tickets

[hoary rampart]

Alright thanks

[coral robin]

Hello,
I added my server to the system about two weeks ago, but it still seems to be pending approval. I was wondering if there's a particular reason or purpose behind this delay.

[lone ether]

-upto

[wild stone]

@coral robin

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sleek tiger]

its been 14 days since I added the server but still in review process

you guys should add an queue position to show in the Luca bot

[grand prism]

This has been discussed many times and is unlikely to happen

[sleek tiger]

sad

btw I noticed a issue in the website

the edit button behaving weird

Its going to different server edit

1369397376175050863 (my server id)
no wait..its going to right server edit but giving 404 error

but when i see the server View it showing different server id

708623267332141056 (idk what server id)
what server Id is it

[sharp tusk]

teal music

[lone ether]

known issue thanks!

[lone ether]

it takes the topgg id instead of the discord id of the server which is why it can't edit it

[sleek tiger]

oh

understandable

Btw can you tell me how long it might take?

@lone ether

[lone ether]

thanks

[naive acorn]

@lone ether Hi! Sorry to ping, I just want to remove two ratings in my bot that are wrong, it's just that I didn't want to open a ticket so you guys don't waste your time on it when it's a little thing, if you remember my case about the copycat bots, you know why those ratings are there

[lone ether]

bot id

[naive acorn]

755769978954711111

😄

[lone ether]

you can reopen old tickets from #staff-tickets threads i believe if you click on it next time

removed one review, the other seems valid

[naive acorn]

seems valid, I thought you would say that haha but it's an alter account of the other one, the cat pfp one

[lone ether]

no way to prove it sorry

[naive acorn]

I'll ask him to say it

wait 🙏

we already agreed peace in DMs

[lone ether]

in that case you can ask them to remove it

[naive acorn]

they told me there's no button for that

I'm waiting for the proof, but did u already check this? ☝️

hmm it's gonna take time, don't forget me

the guy is from india and I think he's sleeping rn

[lone ether]

sorry for the late reply, there should be a "delete" button next to their review

[naive acorn]

hey, you are a human, not a bot, don't worry about that 😅

[lone ether]

could you ask them to send a screenshot when they can?

[naive acorn]

and yeah, I know the button, it just doesn't appear

[lone ether]

they have to be logged into the site for it to show up

[naive acorn]

oki doki, it's just that it's gonna take time to get a response

[naive acorn]

yup

[lone ether]

np ping me when you have a reply

[hoary rampart]

Where is creator controls on the top.gg website

[hoary rampart]

There's no refresh data button on the website

Im stuck with an incorrect name and pfp again for my bot

[lone ether]

are you on phone or pc?

[junior loom]

So, I seen a bot I deleted was declined twice in a row. Can I get confirmation bot with ID 1367610633927004242 is in queue?

[sweet grove]

That bot is in review

[blazing garden]

Hey so my server is showing as 400k members but it is at 1.3 million. Think TOP.GG is using old numbers?

[sweet grove]

Have you tried clicking the refresh data button?

[blazing garden]

Yeah

nothing

[junior loom]

Thanks boo

[sweet grove]

Interesting, maybe someone else might know if there is an issue with that. Let me ask.

[blazing garden]

Perfect thank you, want a link to the servers page?

[sweet grove]

Sure

[blazing garden]

https://top.gg/discord/servers/543760156564070402

[junior loom]

May I make a random suggestion?

What if you reinvite the bot?

(just submitted my server today lol)

[sweet grove]

What do you mean?

[junior loom]

Reinviting the bot would theoretically force it to recache the server no?

Therefore regaining all stats of it, including members

[sweet grove]

I’m not to sure, as servers are fresh out of the oven and a bunch of backend was reworked with them. You can totally try, but I’ve messaged the team to see if they know what could be going on.

[junior loom]

Ah alright.

[blazing garden]

Will you let me know or ?

Ofc once you have something

[still pewter]

hello, I just submitted my app to top.gg and I am wondering how long does the verification process take?

[grand prism]

1-2 weeks

[still pewter]

thank you

[coarse leaf]

hi voting site is down

can u help in it

[lone ether]

what exactly is the issue? can you share a screenshot and more details please

[coarse leaf]

it was coming like this for last 20mins but ig it's stable now

[toxic nimbus]

bro its been 2 weeks and i never got news from my discord bot news, i wanna know if my bot is accepted or not

[light shard]

Mine is also maybe for 2 weeks in queue. Just wait, they are workin onn it

[sweet grove]

Yes, I can confirm we are actively working to get through the queue

[normal narwhal]

the given queue time is estimated for this reason ; it can take shorter or longer than what we provide as our ETA

[gleaming echo]

Question for HTML in long description. Am i able to have custom things that use JS to pull stuff like server count and stuff

[grand prism]

You can't use scripts in description afaik

[gleaming echo]

Dang.

Reason i asked. Wanted to have this be mostly auto

[grand prism]

Create a bot's website and use the iframe html tag to embed it on top.gg

[gleaming echo]

I can't afford a host rn. And my isp won't let me portfoward

Thanks for the tip though. Would it be possable to have a bot that pulls it and sends the data to top.gg under a html tag?

So all top.gg would have is just that ip via TCP sending the data

[slender arch]

You can use a free host like Netlify

[still pewter]

Use amazon aws free tier you just need to be veryyyy cautious with the instance setting to avoid charges

Or just use netlify

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[twilit kernel]

@lone ether heyyy sorry for that I added no prefix in bot will it get accepted now ?

[pliant mauve]

You’ll have to wait again after submitting

[twilit kernel]

My bot got declined for clone I added no prefix will get verified I'll give u no prefix for testing

[pliant mauve]

Does your bot support slash commands and not the traditional prefix?

[twilit kernel]

My bot support slash,prefix and now I added no Prefix also

[pliant mauve]

Ah okay then the prefix isnt the problem

[twilit kernel]

No prefix will be marked as new feature or I have to add something else

[pliant mauve]

You’ll have to modify your bot since it was declined for being a clone

Its not considered as a new feature

[twilit kernel]

When my bot decline it do not supports no prefix i added recently

[pliant mauve]

Please read the important note on your bot’s decline message in #mod-logs

Adding no prefix into your bot isnt considered a new feature

[tranquil lintel]

What do I do to solve it? I've already tried it on my cell phone and it gives the same thing :(

[grand prism]

Don't click that

[tranquil lintel]

I was asked to open a ticket on a server but I can't speak

[grand prism]

I don't see any message from a moderator telling you to open a ticket

If you joined a scam server despite the fact that I told you not to click on it, leave it

[exotic breach]

hey what happened to the widgets T_T

[vale latch]

can i lower the cooldown using the gachapon bot?

[lone ether]

-wrongserver

[wild stone]

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[lone ether]

don't think they are working atm

[lone ether]

-troubleshoot

[wild stone]

@tranquil lintel

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

leave that server, those are scam servers

[grizzled comet]

hello

my server hasnt been approved or declined for 1 month 😭

what should i do

[grand prism]

Wait

[still pewter]

Am I allowed to list commands on the prefix section or does it have to be just the /

[lone anvil]

just /

[still pewter]

Ty

[exotic breach]

server? didnt topgg stopped server listing?

and now only bot listing

[grand prism]

They brought them back some time ago

Now they have to look through all previously submitted servers on top.gg + the new ones

[exotic breach]

💀 dam

[grizzled comet]

So thats why

[light shard]

how is it posible that servermanager 1353075264921403442 Bot has been reviewed 2 times in 2 Days when mine is waiting in the queue for almost 2 weeks?

[supple mica]

Could be a variety of reasons, including that the initial review may have been incorrect by the reviewer.

In that case we may request that the bot be re-reviewed

[mental pilot]

how do I get the Top clan tag

[patent needle]

if you click on it, you would know it's a private server and you cannot gain access to it as in my understanding it's for top.gg staff only

[mental pilot]

aw man

[undone flower]

anyone here?

@pliant mauve my bot still didnt got approved on topgg

[pliant mauve]

Hi, the current waiting time is 1-2 weeks. Please wait patiently

[undone flower]

already did

thats why i asked

[pliant mauve]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sweet grove]

@zinc oracle

[light shard]

Me too, just weit a Little longer

[void tendon]

hey I can't find anywhere if my server is approved or declined

it was said to look in #announcements but I don't see it

[sage monolith]

well servers may take upto a month or two, or even more than that to get approved/declined

[void tendon]

damn

[pallid grove]

Opa queria saber quanto q meu bot vai passar pela verificação?

[jade walrus]

I am having trouble with the standard auction removing the image when a bid is placed

[sage monolith]

-upto

[wild stone]

@pallid grove

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[astral fable]

Can someone confirm that my bot is actually being reviewed? I've waited close to 4 weeks now.

[lone anvil]

can you send the bot ID?

actually nvm

https://img-pyrouat.marcorennmaus.de/0IdcawZ- 10 days are not 4 weeks

i believe the waiting times are currently 1-2 weeks, so expect a review in the next few days

[hearty walrus]

I have subbmitted a bot can you tell me when it will be reviewed?

[light shard]

-upto

🥲

[light shard]

1-2 weeks

[hearty walrus]

i think iot already been 4-5 days

;-;

[light shard]

I am waiting rn for more then 2 weeks so I guess you have to wait a little longer than some days

[light shard]

Just read that

[astral fable]

oh seems like my perception of time is way off lmao

its because i tried to submit it but then i didn't work, i resubmitted it 10 days ago, sorry 🙂

[lone ether]

ask in #auctions-support

[still pewter]

my bot makes vc channels with crypto price as their name, and it has a limit on free plan to only make 3 channels do I need to give premium to your serevr or what?

if so give me the serevr id please

[lone ether]

333949691962195969

[main zinc]

Someone knows how to change the name or icon of the bot

I alreadychage it in dc developer but the name & iconn is the same in top.gg

[grand prism]

Click "refresh data" button

[main zinc]

thanks

mb i didnt see it

[craggy canyon]

Is there a place where I can check the current status of the bot’s approval process?

[sage monolith]

go to https://top.gg/bot/BOT_ID and if it shows currently in review then it'll be reviewed soon

you'll get a dm and a ping in #mod-logs if your bot is approved/declined

[craggy canyon]

thanks 🙏

[lofty zenith]

@sage monolith Hey, could I talk to you please?

[sage monolith]

yeah sure

[lofty zenith]

You were the one who checked my bot and it gave you an error... In case my bot uses slash commands

The bot I'm telling you is “Lumary.B0T”

[sage monolith]

well, you've mentioned your bot's prefix as L!

[lofty zenith]

Sorry, I forgot to update it...

[sage monolith]

if your bot is Slash only, then you need to update it to / under prefix section, and then re-submit your bot

[lofty zenith]

Ok, but could you check it out now that I told you it uses slash commands? Please

[sage monolith]

you need to wait for your bot's turn to come, hope you understand.. thanks

[lofty zenith]

I understand... There's nothing going on.

And about the servers... How do they verify them?

[sage monolith]

we reviewers only approve/decline the servers for now, though there is a very huge queue of servers, so it may take long time for the servers to get reviewed

[lofty zenith]

Well, I think they should report this on the Top.gg website. Thanks for the clarification anyway

[sage monolith]

report what?

[lofty zenith]

Sorry, the translator mistranslates... I just wanted them to say it, that's all

[sage monolith]

ah okay

[keen rampart]

Hey ya my bot is in review and it's almost 1 and an half month pls someone help

[lone ether]

it's been 13 days

[keen rampart]

How long it would take 😮‍💨am tired of it man

[sweet grove]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[broken smelt]

Hello, my bot had already been accepted, but when I tried to enter to see my bot, nothing came out, neither the votes nor anything, I deleted it thinking it was something to send it again

[jovial surge]

Is it the same time period for servers?

[sweet grove]

Severs are longer unfortunately

[wild hinge]

servers take more time 1-2 months

[sweet grove]

That’s correct

[jovial surge]

Alright thank you. Anything to make it easier for reviewers? 😅 Easier for them to look through the server

[wild hinge]

when was it approved and when did you last check it on the site? It may take time to update on the website

[wild hinge]

I don't really know unfortunately, best is to give a precise description about your server ig

[sage tendon]

is there any ETA for last 1000 votes endpoint

[grand prism]

There is probably no ETA on anything tbh

[broken smelt]

no trace of the bot, but it's about time it was accepted

so I deleted it thinking that something had happened and resubmitted the request from this account

[wild hinge]

damn, that's unfortunate, next time instead of deleting and resubmiting, point this out to a mod/team member, they are able to manually index it when it doesn't show up on the website for a long time after accepting your bot.

[lone ether]

it takes 1 week to index if it's recently been approved

[lone ether]

servers take longer, no eta. could be longer than 2 months

[wild hinge]

ic, thanks for the clarification, last time it was mentioned 1-2 months

[winter folio]

is there a way I can check when I submitted my bot(s)?

[wild hinge]

I guess not, just be a bit patient

Waiting time is 1-2 weeks but may be longer

[winter folio]

I'm aware, I'm just asking if I am able to go look at when I submitted the bots somehow so I can guesstimate the remaining wait period

[wild hinge]

Ic, sorry for the rush, you're not able to see this, only it's current state (eg. submitted, in review, draft)

[vagrant wigeon]

you submitted on the 13th and the 19th

[winter folio]

tyty

[opaque tusk]

Hey on Top.gg it says my bot is in 3700 servers, when its really in over 7000.

It keeps returning succesful stat posts too, didnt touch that functionality

[still pewter]

Just curious why applications are closed when there is a need of reviewers to get verifications done faster

[supple mica]

There's nothing to say we need reviews done faster

[still pewter]

Fair enough

So you just dont care about us waiting

Jk

[supple mica]

dAMN RIGHT

(im sorry)

If the queue gets a lil much we might open them back up

[still pewter]

ouch

[pallid grove]

Hello, my bot has been waiting for verification for almost 3 weeks, but so far nothing, I'm very anxious!

[pliant mauve]

Hi, I don't see a log that says you've submitted a bot

[pallid grove]

@pliant mauve

[pliant mauve]

can you send the bot ID?

[pallid grove]

Isso ja faz 3 semanas

[pallid grove]

Ok*

[pallid grove]

1370489958078353508

I don't know much English ok!

[pliant mauve]

it was re-submitted 5 days ago #logs message

[pallid grove]

5 days

[pliant mauve]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[pallid grove]

Sorry I found it 2 weeks ago I'm very anxious

[pliant mauve]

It's alright. It'll be reviewed soon. Please be patient

[pallid grove]

No access to channel

[pallid grove]

Ok 🫶🏼

[pliant mauve]

oh sorry, forgot it was a private channel. But the date of submission was 5/22/25

[pallid grove]

Ok I will wait until 2 weeks

And sorry for my English, I'm Brazilian 😅

[pliant mauve]

No problem

[pallid grove]

And thank you

[lone ether]

@graceful garnet check dms please (pinging in case it goes to msg requests)

[lone ether]

-servercount

[wild stone]

@light shard

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[light shard]

got i, thanks

[acoustic tiger]

How can i request the bot developer role for my approved bot? i just joined because earlier my discord was not verified by phone.

[lone ether]

@hard pebble hello, please check dms (pinging in case dms went to requests)

[lone ether]

done!

[acoustic tiger]

Thank you!

[lone ether]

-troubleshoot @acoustic gyro

[wild stone]

@acoustic gyro

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

au cas où vous en auriez encore besoin

[acoustic gyro]

D'accord

Merci

[lone ether]

np

[tardy radish]

Hi, I need ownership of my team on top.gg. An old team member owns the pages and he refuses to give ownership of the pages.

[junior loom]

I resubmitted my bot due to the description. Do I have to wait again for it to be reviewed?

[junior loom]

Unfortunately only they can transfer unless they give permission to the staff here

[slender arch]

Yes

[junior loom]

(prior experience on that)

[junior loom]

Thank you. That sucks NGL (kinda odd though because I've seen bots in #mod-logs that had resubmitted and same day got approved)

[tardy radish]

was already taken care of

[junior loom]

Ah okay

[restive beacon]

One question: Does server evaluation take a long time? My server was under review for a few months and I thought it had a bug or something, so I deleted it and sent it again but it's still under review. Is there a set time for it to be "analyzed"?

[sage monolith]

yep server may take up long time to get reviewed as the queue is very long

[north rampart]

Hey! I submitted my server “Scam Shield Society ” over 4 weeks ago and it’s still marked as ‘Under Review.’ I’ve checked that everything was filled correctly and the submission went through fine. Just wanted to check if it got stuck or missed in the queue? Thanks!

[grand prism]

No, the queue is just very very long

[broken smelt]

hello, and if my bot had already been accepted, but out of the blue the profile picture was gone, no votes or anything, I uploaded it from another account and deleted it thinking that something went wrong, so I uploaded it from my main account, I tried to search here for the records but nothing comes out, that happened around the end of 2024.

[cyan vessel]

SITE HAS A REFRESH BUTTON TO UPDATE THE SERVER MEMBER COUNT PFP ETC SO IS THE TOP GG BOT NECESSARY TO BE IN THAT SERVER FOR THAT UPDATE TO HAPPEN ?

[lone ether]

the bot tracks member count

[lone ether]

our logs are private, what's the bot id?

[limpid wolf]

Anyone know how to upload profile picture to bot on top.gg?

[grand prism]

You upload profile picture on the dev portal and you click the "refresh data" button on top.gg

[limpid wolf]

Thanks

[acoustic gyro]

Justement problème non résolu

[lone ether]

il est revenu ?

le problème a disparu lorsque vous avez vidé le cache, n'est-ce pas ?

[acoustic gyro]

J'ai re vidé le cache , vidé les cookies suprimer les données de recherche, désactiver bloqueur de publicité

Rien

Et je suis en 5g

[lone ether]

peux-tu essayer d'utiliser un autre site Web ?

[proper kite]

Owo cash

How to add bots in another server

[lone ether]

wrong channel, go to #commands please

[lone ether]

you can click "add app" from the bots profiles when you click on them

[acoustic gyro]

Exemple ?

[lone ether]

firefox

samsung internet

safari

[broken smelt]

Hello, this is my bot’s is 1260398891061215344

[lone ether]

https://top.gg/bot/1260398891061215344 this is your bot

what do you need help with?

[broken smelt]

I just wanted to know if they will approve it again, if I uploaded it again, since I deleted it from the account that I had uploaded it first

[lone ether]

ah ic, you will have to wait in queue

takes 1-2 weeks to review

[cyan vessel]

So bot is must in the server right ?

[normal narwhal]

yes

[ember pier]

Hey, i upload my bot and it keeps deleting from my profile.. what is going wrong?

[lone ether]

please search your bot's id in #mod-logs or check your email connected to your discord account

your bot may have been declined

[ember pier]

ok i checked that, can I create a ticket for further help?

[lone ether]

you can contact the person who declined your bot if it's to dispute the decline

[ember pier]

well it only shows a decline from 7th of february for some reason

while I did an upload earlier today too

[sweet grove]

What is your bot ID

[ember pier]

1336666938687885384

[sweet grove]

Your bot is in our queue system and should be reviewed in the next 1-2 weeks

It has not been declined

[ember pier]

oh ok , i was just wondering because it got removed from my profile

[sweet grove]

That bot ID is not attached to the Discord account you’re currently speaking on.

You might have an alt?

[ember pier]

this is right, this one is my alt actually

but im logged in with the original account on website

[sweet grove]

What does it show when you go here https://top.gg/bot/1336666938687885384?tab=overview

[ember pier]

403 error

[craggy canyon]

Where can I see how many days my bot has been under review?

[lone ether]

you can't, i can check for you though, what's the bot id?

[craggy canyon]

1350904527896707104

[lone ether]

i don't see logs for that bot, must've been submitted when our logs were down

but i can confirm it is in the queue

[craggy canyon]

ty

[lone ether]

np, sorry about that

[vital jackal]

Can I add a bot on top.gg that would be on the whitelist?

[lone ether]

as long as the bot follows our guidelines you can submit it

[vital jackal]

okay, tysm

[sweet grove]

Go to this and reauth when it signs you out https://top.gg/api/auth/signout

With this account

[wild hinge]

I have a question, due to the platform only supporting server count and not user count, may I post the combined count to the api in the future or really only the server count?

because my bot supports both servers and users

[vital jackal]

sorry about the ping, but what is the wait time for bot reviews?

I couldn't find such information

[lone ether]

-upto

[wild stone]

@vital jackal

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[vital jackal]

tysm

[tight lintel]

@lone ether could you verify of top.gg still does bot advertisements?

[lone ether]

yes, see #auctions-faq

[tight lintel]

@lone ether just so you know there are some people on reddit saying top.gg announced they are closing down auctions and eventually the site, but that you can still use it to find bots until they close

well i guess by people i mean 1 post

but it was at the top of google search results when i was researching top.gg

[lone ether]

what's the post link?

[tight lintel]

https://www.reddit.com/r/Discord_Bots/comments/1e5yw3a/is_there_a_place_to_advertise_your_discord_bot/

@lone ether so yeah only one comment, but it was convincing enough for me to doubt you still did it

[grand prism]

It's about servers

[tight lintel]

perhaps i am naive

[gloomy shell]

Thats just them misreading. That comment was about servers, but servers are back now

thats also 10 months ago yes

"You can continue to use top.gg to find bots"

Nowhere does it says we're closing auctions or the website

[tight lintel]

oh i see, i do remember discover servers being a thing too

nah but the question in the thread is about advertising discord bots

[gloomy shell]

yes, you can discover and advertise servers again just like before

apologies for the confusion but that just sounds like that reddit person misread our statement on the website

[grand prism]

Reddit and no one corrected it? Smh

[tight lintel]

yeah that is why i joined here to verify, i was in panic mode lol. We have been planning to use top.gg ever since i read this article: https://medium.com/@jakjus/i-spent-700-on-top-gg-discord-ads-and-here-are-the-results-20f8fabd2f93

thanks for the help! hope our campaign goes well

[gloomy shell]

well, welcome 🙂 if you ever have questions feel free to ask in #auctions-support

[wild hinge]

@zinc oracle are you able to tell me please?

[vagrant wigeon]

only server count atm

[subtle moat]

I can't edit my bot page. Everytime when I try to do that i get 403 error.

[lone ether]

what's the link to your bot page?

nvm i found it, give it a try now

[frosty ether]

Hey guys, if my bot got rejected for a silly reason on my end and I submitted it again - will it go back to the queue as a fresh bot? 🥹
just to know what to expect haha

[lone ether]

yes expect similar reviewing times

[frosty ether]

aight, thanks @lone ether 🙏

[lone ether]

np

[sterile panther]

when will the check be :#

[lone ether]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sterile panther]

thank

[viral sky]

hi @gloomy shell I sent a wrong comment to a bot. Can I send a new comment?
so Do I Should Remove my Old Comment?

@lone ether

[subtle moat]

How long it takes to review server

[subtle moat]

thanks a lot sir it got fixed

[lone ether]

hello, what's the bot site you left a review on?

[lone ether]

no eta, can take months

[viral sky]

https://top.gg/bot/1009006082775072789

[subtle moat]

but my server were in the website for about 3-4 years

[lone ether]

servers recently came back so every server is getting re-reviewed

[subtle moat]

why it need to get review

[subtle moat]

oh ok thx

[lone ether]

should i remove this?

[viral sky]

yes

[lone ether]

done

[split moon]

How do I get to i ticket I opened last night

I won a game for a boost an idk how to get back to are messsage

[lone ether]

wrong server!

[split moon]

How do I get to a ticket that was opened

[sweet grove]

on Discord, or on our ticket system with the website?

[vagrant wigeon]

we have not had any giveaways for boosts or anything recently. I believe you may have the wrong server, as I also cannot find a ticket anywhere either

[light shard]

how do i do something like that Bot description? I think he is not using only Pictures

[still pewter]

I believe you can use html in your description

[grand prism]

Html and css without scripts

You can even embed entire website using iframe tag

[split moon]

Idk what to do then it was a partner carry

An idk how to get back to the ticket are anything are who is was guess it’s my loss

[sage monolith]

My bot's page

[split moon]

How do I get to that ong im dumb asf when it comes to discord

[ivory gulch]

Here?

[lone ether]

@split moon could you explain what exactly you are trying to do please?

[dull tapir]

Hello , my name is Cuddles . A friend voted on poketwo and says the timer doesn't reset and they didn't get the rewards . Don't forget to pin me , thanks !
||I shaded their name because of privacy . They know I did this||

[fluid birch]

if the website says the vote went thru the issue is likely on the bots end

[dull tapir]

I see , thank you . I was redirected here because of it and I will relay the message . You have been really helpful 😊

[fluid birch]

glad to help!

[hearty walrus]

It went more than a week my bot is not reviewed what to do?

[normal narwhal]

-upto @hearty walrus

[wild stone]

@hearty walrus

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[normal narwhal]

our current ETA is up to 2 weeks, but can be longer or shorter than that thanks for your patience

[maiden portal]

@normal narwhal Sorry ping can re-viewers which? again but fix new problem #mod-logs xd

why think no have permission admin

and web top.gg is broken slow.

[normal narwhal]

im not sure what your message means

[unborn notch]

fr

[maiden portal]

yep but said "The /ban-dm command bans users outside the server, which is not as described on the bot's page." explain sorry no I didn't understand

i am no good..

but this is not all everyone, is database. have many is scam.

[normal narwhal]

you can DM the reviewer who reviewed it for further information

[maiden portal]

which no found who reviewer.

I think I'm blind.

[normal narwhal]

it’s listed in the decline embed as well as the dm you should receive

[maiden portal]

ahh.

this?

[normal narwhal]

yes

[maiden portal]

ok but broken discord username xd

[normal narwhal]

you can copy and paste the id to search who it is in the server and dm them from there

[maiden portal]

yep thanks

[normal narwhal]

np !

[lament forge]

helloo i think there is a problem with my server on top.gg

[sweet grove]

You are probably logged into the wrong account

[lament forge]

how? its my server's link and whoever clicks this link gets this error

[grand prism]

Until the server is approved, anyone visiting this link except the account that submitted the server will see this error

[sweet grove]

Then it’s probably still under review, as it’s needs a manual review to make sure it complies with our guidelines.

This process for servers in particular can take upwards of 1 month.

[lament forge]

but my server was already on that website

i changed its description and thats all

does it still need to be reviewed?

[grand prism]

Yea, all of the servers need to be re-approved