support

[gloomy shell]

if that doesnt work send your page url here and i can look at it

[restive niche]

https://top.gg/bot/1281978820865425438

incognito didn't work. also noticed every time I add notes for reviewer and save, they disappear

[gloomy shell]

notes for reviewer is currently broken

also i forgot mods cant see draft mode pages

Let me ask a dev if they might have an idea

[restive niche]

the whole draft page seems to have css applied.

.css-vdhlfv {
    cursor: not-allowed;
}

[gloomy shell]

[restive niche]

dunno if that helps devs 🙂

[gloomy shell]

is that coming from your long description?

does your long description have any custom css or html?

[restive niche]

it's applied over everything from bot title at top down to review section at bottom

[gloomy shell]

i know you said it persisted across browsers, so unlikely any browser extensions?

[restive niche]

nah shouldn't do, it has emojis in it tho

[gloomy shell]

and incognito

thats really weird

[restive niche]

tried edge and chrome, and incognito mode with no extensions

[limpid shadow]

leave the preview screen

[gloomy shell]

you should just be on the bot page, not in edit mode or anything else

[restive niche]

i'm confused, where do i submit it for review?

[gloomy shell]

go to the bot page directly

its already submitted to the website, its just in draft mode

[restive niche]

https://top.gg/bot/1281978820865425438 this?

[gloomy shell]

yes

[restive niche]

i get a 404

[gloomy shell]

make sure youre logged in with the account that owns the bot

[restive niche]

i am

[gloomy shell]

if you go to https://top.gg/user/me does the bot appear on your profile

[restive niche]

yeah

[gloomy shell]

click on view

[restive niche]

gives me the 404 page

[gloomy shell]

does it belong to you or is it on a team

top.gg team

[restive niche]

just me

[gloomy shell]

i see it was declined march 29th, did you remove it from the site and add it back? or has it been in draft mode that whole time?

[restive niche]

it was declined and this is me coming back for first time since to resubmit

didn't remove it from site

[gloomy shell]

can you access https://top.gg/bot/1281978820865425438/delete

[restive niche]

yeah

[gloomy shell]

and also https://top.gg/bot/1281978820865425438/edit ?

[restive niche]

yeah

i updated a bunch of the long description tonight

[gloomy shell]

that sounds really weird

can you try to access the main bot page on another browser?

[restive niche]

just installed firefox now, fresh install no extensions, 404 on main bot page when logged in

can get to edit page fine

[gloomy shell]

Let me check with another dev and get back with you

Ill ping you when I have more info

[remote root]

Where can i find the blue lock bot discord thingy, i dont know what its called, but i think there is like a whole discord server for the blue lock bot no?

[shell inlet]

-how2search

[wild stone]

@remote root

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[remote root]

Thank you very much

[restive niche]

also the bot's image doesn't appear, but if I go to Add and paste in the bot id, the image shows fine. it's like the record for my bot is broken or something

[valid thorn]

I can't use any commands with my bots

[normal narwhal]

-wrongserver

[wild stone]

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[valid thorn]

Thank you

[shell solstice]

There was an outage earlier with discord api

Check that page

idk if everything is back up yet

[normal narwhal]

its been resolved yes

[valid thorn]

I'll check again thank you

[atomic goblet]

Is there a way to reply to someone on their review on top.gg?

[lone ether]

yes you have to be owner of the top.gg bot page to be able to reply

afaik doesn't work for the admins

[alpine dragon]

Um is there any guide or tutorial for editing the bot page ?. I'm new idk how I can

[gray tartan]

hello, can i know what you are trying to edit on your bot page?

[alpine dragon]

Just bot page want to add custom image if possible and animation.

Is there a way ?

[gray tartan]

give me 2 minute

[alpine dragon]

Ok

[gray tartan]

you mean like adding img to your bot description right?

[alpine dragon]

Yep

[gray tartan]

-css @alpine dragon

[wild stone]

@alpine dragon

You can customise your long description using CSS! That includes things like:

• Changing text and background colours
• Adding background images
• Styling and even animating elements

If you're new to CSS, feel free to ask for help in ⁠#development or check out this resource.
Please see our guidelines here.

❌ Do not hide or edit core page elements (like reviews, bot info, ads, etc.)
❌ Do not change or overwrite text content from Top.gg elements
❌ No NSFW or seizure-inducing CSS (like rapid flashing)
✅ You can recolour borders or backgrounds, just don't mess with the text inside them!

[gray tartan]

@alpine dragon check the above out, should help you with your issue

[modest lily]

how can I find the official patreon? what's it called?

[grand prism]

Official patreon of what?

[modest lily]

uh mudae

I'm in a server that uses this bot called mudae, it directed me to this place

I might be in the wrong srvr idk

yeah probably am nvm

bye

[alpine dragon]

Ok thx

[gray tartan]

no worries

[restive niche]

I deleted the bot from top.gg and added it again, seems to have fixed whatever was wrong

[pure fractal]

@lone ether still same issue, when I search diva, this shows up

My Bot id: 911040188325691413

[lone ether]

can you try removing the filters

[pure fractal]

Still same issue

[lone ether]

will look into it and update you later!

[pure fractal]

Okay

[atomic goblet]

i am the owner but the bot is in a team, I still dont have the option to do that

[ivory ocean]

Just wanting to know if anyone has an idea on how long the wordle bot will be down for💜

[lone ether]

-wrongserver

[wild stone]

@ivory ocean

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[lone ether]

could you send your bot's topgg page please

[atomic goblet]

https://top.gg/bot/1178252523535081493

[gleaming geyser]

I have the same issue, members of my team can respond, but as the owner, I cannot

[dry hinge]

I'm trying to vote on erpg bot and even after voting via top.gg it's still showing I got the cooldown I asked in support channel of that bot and they are saying it's not the issue from there side but i should come here and ask here

[zinc oracle]

The developer should reach out to us. The vote events we send to bots can fail on our end or their end, we cant really determine what happened without talking to them.

[leaden mirage]

Hey, I was trying to add the bot I have to the site but the webpage got refreshed and caused it to be stuck, if I try to 'view' or 'edit' I get greeted with a 404 error so I am currently unable to finish the submitting process. I've tried logging out and back in since that happened and I am still receiving the 404 error

[lone ether]

could you try transferring the bot to yourself and then see if the reply option shows up?

[lone ether]

what's the topgg page of the bot please?

[leaden mirage]

the bots name is NoahBoat

[lone ether]

what's the bot id?

[leaden mirage]

1011627311050793010

[lone ether]

can you try submitting again

https://top.gg/bot/new

[leaden mirage]

When I click Next Step after filling in all the required sections, it shows the buffer icon briefly then doesn't move to the next part

[lone ether]

your bot has been submitted

[leaden mirage]

ah, thank you

[lone ether]

https://top.gg/bot/1011627311050793010

does this page show up for you?

[leaden mirage]

I get the 404 error when I view that page

I can now view it

[lone ether]

[valid gust]

hello, my bot's picture isn't shown in the website.. any ideas on how i can fix that?

[lone ether]

hello that's currently a known issue that you can't update the page, you can stay updated by checking pinned messages in this channel

[valid gust]

alright thanks bot expert

[lone ether]

np

[fringe jay]

I'm having the samee issue the bot pfp isn't showing on top.gg I try refresh database everything.

[lone ether]

@fringe jay

[fringe jay]

ok

[cunning helm]

Having a user tell me they're having trouble changing/removing a review they left, is this a known issue?

[gray tartan]

Are they getting any error while doing it?

[pure fractal]

Any update?

[lone ether]

not yet no

[stray hull]

Reason: NSFW in long desc
#mod-logs message
Maybe because it's forbidden, I'm ready to fix it

[tawdry solar]

How to end previous command on Epic Rpg? Got bugged.

[grand prism]

Wrong server

[gray tartan]

Feel free to resubmit your bot when you changed the description

[stray hull]

Is it forbidden to have it among the bot's commands and not in the dbl description?@gray tartan

[tawdry solar]

My bad my bad.

[grand prism]

Your bot may have NSFW features, you just can't mention them anywhere on your top.gg page

[gray tartan]

You are allow to have nsfw cmd if they are locked to a nsfw channel,

[stray hull]

locked locked

[vestal venture]

when will my bot have an avatar

[gray tartan]

-knownissue @vestal venture

[wild stone]

@vestal venture

Thanks for reporting this bug!

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[icy heron]

i saw a bot with "vanity url" top.gg/bot/<something>, how's that possible?

[gray tartan]

What is the link you saw

[lone ether]

vanity urls have been removed and not sure if there's plans to bring those back

[icy heron]

/youtube

[icy heron]

ahhh ty for letting me know!

maybe include it in the premium perk? subs run out = vanity invalid/paused

a suggestion! ^^

[lone ether]

you can leave suggestions on the site

[icy heron]

wait ur right

[tight osprey]

HOLA, tengo un pequeño problema, cuando voy a votar por un bot me sale error, que es un fallo "(Error de aplicación: se ha producido una excepción del lado del cliente )." Y no me deja, ¿que hago? 😓

[wild stone]

@tight osprey

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

try these steps please

[visual thunder]

I had my friend transfer my discord bot back to me because I just gained access to my email again so I could login to top.gg auctions and verify my email. Would you guys be able to transfer the auctions from his top.gg account to mine so I can view the impressions and etc.. on auctions dash?

[lone ether]

i think that's a question for #auctions-tickets

you'll get a reply next week since staff don't work weekends

[visual thunder]

Ah okay then there's no point since I'll be able to see my impressions for next week cuz I'll be bidding on my own acount

Thank you anyways brotha

[slender falcon]

-upto @tulip zenith - as per your dm

[wild stone]

@tulip zenith

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[tulip zenith]

Oh sry I didn't know

[wicked void]

-approvalstatus

How i can get know
Procces of my bot approval

[icy heron]

if you mean your bot position in the queue — no thats not possible. but if you mean to know if your bot got accepted/rejected, youd receive ping in #mod-logs

[visual wagon]

Hey what can be done about false reviews?

[grand prism]

You can open a ticket in #staff-tickets to have them removed

[visual wagon]

thanks

I hate how discord hides channels like that

[lone ether]

you can click "show all channels" from the menu when u click on server name

[visual wagon]

forgot about that, thanks

[slate agate]

mudae voting isnt working but all other bots are?

[real steeple]

When I try to add a server on top.gg, it says this. Why can't I upload my server online?

[grand prism]

The server list was removed a year ago

So you can't submit servers on top.gg anymore

[real steeple]

Oh I See.

Thank You.

[shadow rivet]

Is there a way to fix the refresh data button not working for my bots page? Every time I try to refresh data it doesn't seem to do anything when I click on it.

[gloomy shell]

If you're trying to update your pfp that is a known issue rn

[fervent raptor]

-knownissue

[wild stone]

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: ⁠#support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[urban ledge]

Hi

How can I add a bot, it doesn't allow me because I need some verification

[lone ether]

could you give more info please? wdym need verif?

[agile estuary]

Not an issue just a question,
Is there a way to have all reviews on a bot (That I own OFC) removed?
& we're not talking largely negatively small amount of positive.

[fervent raptor]

You can ask for removals of reviews by opening a ticket in #staff-tickets

[agile estuary]

Awesome thankyou Dyrant!

[modest shore]

hi, I published my bot a while ago but it doesn't display on the search results?

no matter what I search, the listing doesn't appear

[agile estuary]

Super weird, thought I'd give it a quick search it comes up through the browser but not the website

[modest shore]

also why is the name application name and not bot name?

my bot's name is Today in Discord but I naively named the application name TiD (which is unchangeable)

[agile estuary]

Is the bot verified by discord yet?
if not I THINK you can request them to change it

[modest shore]

yeah it is verified 😢

actually I will try to change it though

[agile estuary]

https://support-dev.discord.com/hc/en-us/articles/6129090215959-How-Do-I-Change-My-Bot-s-Name
You could see if Top.gg can change it on the site, but discord theirselves are strict with verified bots.

[modest shore]

eek and mine has 'Discord' in the name so I doubt that'd help my case

[grand prism]

There may be a reason why when submitting a bot, the app is taken into account and not the bot (I think it may have something to do with checking if the app is public or not). If I remember correctly, the refresh data button should fetch the data (name and avatar) of the bot, not the application but from what I know so far this button doesn't work currently

[dusk garden]

my bot pfp is gone in top.gg

can someone help me to fix it? i even tryied (Referesh Data) button

@elfin verge bot id- 1124688116268138547

[dusk garden]

can any moderator referesh my bot data? Please.

[fervent raptor]

I believe it’s a known issue

-knownissue

[wild stone]

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: ⁠#support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[dusk garden]

it's been 2 years

[ashen trout]

Hey I might be wrong but when I submitted my last bot I thought there was a discord channel that showed when I submitted it? If there still is what’s it called I can’t find it for the life of me. I’m just trying to figure out about where you guys are at in the queue.

Please ping me when responding or I may not see it

[grand prism]

They removed it

It was previously called #logs but apparently top.gg decided it wasn't needed

[ashen trout]

Nooo

[burnt zodiac]

Nice project

[wide cosmos]

Could anyone help me with getting unbanned?? Some hacker was mad that I left his crew so he decided to get me banned

I’m on console so I can’t get hacks

[lone ether]

-wrongserver @wide cosmos

[wild stone]

@wide cosmos

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[patent needle]

Hey, i'm here because of problems with reporting, so please do

Unknown application
508008434206113792
608359703344447501
669560058052608019
671107483707768861
696341532504096919
704989529207078922
719552823737712811
901521795499307049
969653209167720508
977867637893783552
1036366183680716962
1141746041545302046
1148904053670158346

Invalid Form Body
737885582826668103

Unable to invite, web server is down
734746193082581084

Thank you

[grand prism]

Opening a ticket on #staff-tickets would probably be better

[lone ether]

heya @patent needle thanks for the reports, we already have a list of all the unknown applications so it'd be best for you to not find those

i will look into the other 2 though, thank you! appreciate it

[patent needle]

I will remember about it for next time since now we got a response from moderator, thank you

[patent needle]

Noted, thank you for your help and response

[burnt zodiac]

Hello guys

[shell inlet]

hello how can we help you

[burnt zodiac]

How you doing

[burnt zodiac]

Am here to apply for work?

[lone ether]

-apps

[wild stone]

@burnt zodiac

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications are currently: closed
We open applications when we need more Reviewers. Please keep an eye on #announcements for more information!

[modest shore]

bump

[gloomy shell]

Could i have your bots page url please?

Nvm, i found it through your profile

I've forced a re-index, you should be able to find it in ~5 minutes

[modest shore]

Thank you so much

[burnt zodiac]

Hello

[whole helm]

I sent it for review and they rejected it again even though I comply with the commands. I contacted the person who reviewed it but I have been waiting for a response for a week and he never responded. I want to send it for review but I am afraid that he will reject it again without reviewing it.

I have more than 4 commands, but some are only visible to administrators since they are for configuring specific things.

[gloomy shell]

Reach out to the person who reviewed it - sigma

[whole helm]

I already did it 1 week ago

[lone ether]

cc @raw drum please reach out to them when you can

[clever arch]

Hi admin,

I'd like to request verification for my Discord bot Tsinelas War on Top.gg. The bot is already submitted and follows all guidelines. Kindly review and verify when possible.

Let me know if there's anything else I need to provide. Thank you!

Bot ID: 1359986977209978920

[wild stone]

@clever arch

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[pure fractal]

@lone ether Any Update?

[lone ether]

i understand your request is important but constantly asking about it won't help. i've already told you and your friend in tickets to be patient, there's nothing else to do except wait. id appreciate if you stopped pinging me about it, ill tell you if i have something.

[rigid brook]

I won a bot bid and I got money in the account but it hasn't transact yet

[tepid olive]

Hello there,
I have now vote Two times but I still not getting and ticket. Maybe here can anyone help me. @lone ether

[lone ether]

vote for what bot? @tepid olive

[tepid olive]

With kvote

Karuta

[lone ether]

are you logged in the correct account?

[tepid olive]

Yes

[lone ether]

-troubleshoot

[wild stone]

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

try these steps please

[tepid olive]

I vote on mobile

[tepid olive]

But the bot Counts the vote

So now I must wait 8h

[lone ether]

did the website say "thanks for voting"?

after you voted

[tepid olive]

Yes

[lone ether]

then it went through on our end, if you didn't get the rewards it's an issue on the bot's end, not ours

[tepid olive]

And now?

What should I do?

[lone ether]

you can try logging out and logging back in before you vote next time

make sure to clear your cache on your phone

[gloomy shell]

That tag was remvoed because they shouldnt need to clear their cache any more

[lone ether]

oh

ill update the troubleshoot embed in that case

[gloomy shell]

If theyre having an issue it isn't cache related

[lone ether]

ic

thanks

[tepid olive]

And now?

[gloomy shell]

reach out to the bot's support to work with them to see why you aren't getting your rewards

[tepid olive]

Is that Not the Support?

[gloomy shell]

we are top.gg support, not karuta support

[tepid olive]

But the vote is from top.gg

[gloomy shell]

If our website said "Thanks for voting" we received your vote properly. If you didnt get your rewards, that is handled by the bot itself and not us.

[jovial ingot]

for the pinned messages, is this a queue first in, first out(top to bottom)?

[gloomy shell]

for bot queue? yes

[visual marsh]

how long does it take for my bot's profile picture to change on top.gg? i tried refreshing the data and saving it several times and it still shows the old profile pic since yesterday

[lone ether]

-knownissue

[wild stone]

@visual marsh

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: ⁠#support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[visual marsh]

oh alright, thank you!

[lone ether]

np

[modest shore]

Hey guys, I naively set my application name to be different from my bot name, I was wondering if possibly the name of my bot (1017659005818126358) could be changed to Today in Discord instead of TiD? If not that's 100% fine but if so I'd really appreciate it :)

[gloomy shell]

We can't change that, we pull the info directly from discord itself

[modest shore]

no worries

[lone ether]

just to update you, the engineering team was notified about this. that's all i know so far, when it gets fixed, i will let you know. thanks for your patience and understanding

[grand prism]

Try using iframe html tag

In your long description

[unique elm]

We cant add multiple webhooks can we?

Would be really nice to be able to

[grand prism]

Why would you need multiple webhooks for one bot?

[unique elm]

One for posting to a vote log channel, another for tracking votes. Now before you say anything, I know I can just do the vote logging myself, but i frankly cant be assed

[unique elm]

let me expand on this. My bot is clustered. Each cluster is its own docker container, and i dont wanna make a worker for just tracking votes as thats complicated

[gleaming echo]

Why cant you just integrate the tracking into one cluseter then send it to all the others?

[unique elm]

thats what im currently working on, but the "send to the other clusters" part is not as simple as it sounds

im making progress definitely, but its slow and so very annoying

[gleaming echo]

What exactly do you need the bot to do with the webhook

[unique elm]

Store the vote to do something with it later, then probably just log the vote to a public vote log channel or something

doing some economy reward shit for vote incentives

[gleaming echo]

Ok. Heres what you can try. Store the UID you get from the vote and send just that to all nodes. When a node gets a ping it looks for the UID under the ECO command and does whatever your promo is. If no UID found it just def to non vote. And your main cluster can just do the logs. This shouldent be too hard to do in theory

and obv after 24hrs clear the UID

[unique elm]

Well i was considering opening a port on all the clusters but i figured i shouldnt need to. I can just have cluster 0 acting as a worker to do all of what you said

[gleaming echo]

and by nodes i ment cluster.

[unique elm]

yeah i gotcha

[unique elm]

thought the vote lasted 12 hours?

[gleaming echo]

Issue i can see is latency?

[unique elm]

Shouldnt be an issue, its all on the same machine

[gleaming echo]

Is it every 12hrs?

[gleaming echo]

True. If its same machine can all clusters access eachother files?

[unique elm]

Yes the volumes are shared

[gleaming echo]

Why not just write the userID to a DB and just have it check on that DB

[gloomy shell]

(might be better to move this to #development )

[unique elm]

agreed

lmao

[gleaming echo]

Centralized location. No worker neede.d

Ye lets move

[marble beacon]

🔴・Error updating top.gg stats: Error: 500 Internal Server Error
1252913002819227739

[grand prism]

This is mostly a temporary error, it should fix itself

[marble beacon]

alr

[sweet grove]

Hello! Has this been resolved?

[plush sentinel]

Hello, how i can get API token?

[grand prism]

Check your bot's "Webhooks" tab

[plush sentinel]

You know I am look at token section and in my mind its the bot token not the API 😂

Thanks btw

[unique pilot]

@floral pagoda

[sage monolith]

Hey, do you need any help?

[eternal elk]

This is a mild complaint but Top.gg doesn't seem to save my colour settings :(

[marble beacon]

No

[sweet crow]

[floral trellis]

Hi this bot (https://top.gg/bot/1339301786686591076 ) Copied my bots description on the site, my bot -> https://top.gg/bot/1272208314163396650
It isn't a big deal, im just wondering if it is against the rules or something (since their copy is literally a 1:1 of mine)

[lone ether]

i'll look into it

@random sand please check your dms

[lone ether]

can you please create a #staff-tickets

or feel free to dm me, your dms are closed so i can't dm you

[floral trellis]

ok thanks

[brittle shell]

is there any api of top.gg for the track of votes for voting rewards

[lone ether]

https://docs.top.gg/docs/

you can see the docs sorry

[brittle shell]

it means there is or?

[lone ether]

yes there is

[brittle shell]

ohk ty

[spark thunder]

Gibt es einen dev der mir per dm bei einem code helfen kann ?

[lone ether]

Sie können um Hilfe bitten in #development

[spark thunder]

perfekt danke 🙂

[plush sentinel]

Need some help here guys #topgg-api

[lone ether]

please wait for a response there, this is the support channel not for the api

[spark thunder]

soll ich den code auch reinstellen schonn ?

[floral pagoda]

Ja, solltest du

[lone ether]

Je mehr Informationen, desto besser. Wenn Sie ihnen sagen, was Sie brauchen, kann Ihnen vielleicht jemand helfen

oh dom answer

[floral pagoda]

I just saw it

All good

[lone ether]

cheers

[whole sinew]

I have a question... If I add a new command to the bot while the bot is already verified.. Do I need to indicate this somewhere?

[gloomy shell]

Nope

[lone ether]

could you send your bot page link here please

i'll ask for it to be re-indexed, i'll ping you when i have updates

it should get it auto but if you updated it on the portal you'd have to click "refresh data" under creator controls which is currently broken, see pinned messages here on current known issues

is it an animated pfp?

once refresh data is fixed you'll be able to refresh your bot's details

np

[gleaming elbow]

It isn't available because the needs a review

Can someone help

@gloomy shell

[stoic socket]

wait for a bot reviewer to check your bot

it's in the queue and will be processed in due time, you'll need to be patient

[ornate frigate]

@stoic socket

@floral pagoda

[sage monolith]

hey, do you need any help?

[ornate frigate]

yah

[floral pagoda]

What do you need help with?

[ornate frigate]

i send request approved my post

[floral pagoda]

Your bot is still in our queue then, we can't give an ETA on when it gets reviewed

[ornate frigate]

i don't understand?

[sweet grove]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[ornate frigate]

now im waiting for weeks ?

[grand prism]

Not really, it's usually faster

[sweet grove]

We have other tasks at the moment so it might take a little longer then a few days, and might be more like that 1 week. Appreciate you guys patience 🙏

[wicked void]

We have to give our document to top.gg for uploading bot on top.gg???

[sweet grove]

What do you mean document?

[grand prism]

What "document"?

[wild hinge]

ig he means source code

[ripe valve]

Naa, govt docs maybe

[spark thunder]

Wo kann ich mich bewerben für bot tester ?

[shell inlet]

Hallo, derzeit sind die Bewerbungen geschlossen

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications are currently: closed
We open applications when we need more Reviewers. Please keep an eye on #announcements for more information!

[spark thunder]

Achso okay weil ich auf der seite gelessen habe das es möglich ist aber danke !

[shell inlet]

wo hast du es gelesen? kannst du bitte den Screenshot oder wenn möglich einen Link schicken?

[spark thunder]

habe das bild vom bot aktualliesiert doch es wird nicht angezeigt...

[shell inlet]

Können Sie uns bitte den Link zum Artikel schicken? Wir werden ihn aktualisieren! Danke

[spark thunder]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[shell inlet]

-refreshdata

[wild stone]

@spark thunder

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[somber jungle]

Hello

I have bot detective role and i can't type in #1356260000758104187 threads. Is it supposed to be like that ?

[slender falcon]

When a request is fulfilled the thread is locked

[somber jungle]

I can't type in any threads

Even in mine

[slender falcon]

Did you accept a bot?

yes

it locks the thread once it's complete

[somber jungle]

I did. But before i accepted the bot i still couldn't write

[slender falcon]

huh, cc @gloomy shell Sorted

I'm pretty sure you should be able to

[somber jungle]

Maybe i am stupid and didn't see that i could type

Or i actually can't

Can you make a thread to test it ?

[slender falcon]

#1362941782958280744

[somber jungle]

I can type

Sorry my bad

[slender falcon]

All good

[somber jungle]

The bot that i sended was made by me btw

[oblique venture]

Hi. I am trying to add a discord server but I am directed to 404. Any help would be appreciated. Thanks

[somber jungle]

Hello, does anyone know how to customize my bot's page ? Here's an example: https://top.gg/bot/1277180179273482280

[lone ether]

-servers

[wild stone]

@oblique venture

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[lone ether]

-htmldesc

[wild stone]

@somber jungle

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

You can customise your long description using CSS! That includes things like:

• Changing text and background colours
• Adding background images
• Styling and even animating elements

If you're new to CSS, feel free to ask for help in ⁠#development or check out this resource.
Please see our guidelines here.

❌ Do not hide or edit core page elements (like reviews, bot info, ads, etc.)
❌ Do not change or overwrite text content from Top.gg elements
❌ No NSFW or seizure-inducing CSS (like rapid flashing)
✅ You can recolour borders or backgrounds, just don't mess with the text inside them!

[somber jungle]

thx

[lone ether]

np

[somber jungle]

Thanks! I customized it well

My bot's page looks so cool right now

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[shell inlet]

danke für die Meldung, ich werde dafür sorgen, dass das bald behoben wird

[brittle shell]

whenever i search my bots name in search it doesnt appears

[shell inlet]

can u give your bot page link please

[brittle shell]

yes

https://top.gg/bot/1338124574583427092

[hushed loom]

hey!!!
i want to verify my bot i have apply it on website but there its giving its copy of other bot
but in real that bot is not copy can you let me know how its copy of any other bot

[sage monolith]

can you give the id of your bot?

[hushed loom]

App id ?

1358664835746893884

its app id

Astic#2818

now i had made some changes in code so interface is also changed and some of utilities are also updated

[sage monolith]

well, your bot was declined by one of your reviewer as he found that your bot was an unmodified clone of Trixo-music, which violates our guidelines.

[sage monolith]

Read through this to see what's a clone and what features you need to add.

[hushed loom]

yes ik that i seen that bot's interface was looking similar so i had changed it

[hushed loom]

ok

[sage monolith]

ugh, i guess there's some problem of Imgur in Indian server

https://i.imgur.com/7WNPbya

[hushed loom]

[sage monolith]

You can read it from here ^^

[hushed loom]

hm reading

[bold wyvern]

Hey guys

i want to upload my own bot

and let people vote it

How can i?

[wild stone]

@bold wyvern

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in ⁠#support !

Please make sure you have filled out these required fields:

• Headline (short, catchy phrase about your bot)
• Long description (what your bot is about, commands, etc)
• Prefix (., /, t!, owo, etc)
• Categories/Tags (No spaces, maximum 12)
• Atleast 1 language (EN - English)

If you still can't submit your bot, make sure your ad blockers/VPNs are off.

Click here to follow our guide!

[wild owl]

Guys, how well is the site traffic now compared to 3 years back

[narrow fable]

Why

[floral pagoda]

It’s obviously much better

[narrow fable]

but my question, is why are they asking

?

[sweet grove]

Maybe they want to advertise and want to make sure people will see it.

[narrow fable]

hmmm

[rocky pasture]

Doesn't really matter since you pay for impressions and not for a full spot

[sturdy roost]

just wondering if anyone is willing to help me test my bot?

just need to make sure all functions and cmds are working

[heady warren]

-apps

-app

-testwr

[grand prism]

Only staff can use tags

[gloomy shell]

-b 762810004171784282 support scam

[wild stone]

lance01958#0 was successfully banned.

[wicked void]

Bro why it's taking too much long to verify my bot 😭

[wild stone]

@wicked void

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[wicked void]

It's goes over 2 week allready

[sage monolith]

your bot was submitted 7 days ago

[wicked void]

?

[sage monolith]

#logs message

[wicked void]

I have no access

For it

@sage monolith

[sage monolith]

ugh, your bot was submitted on 12th April

[wicked void]

Really

[sage monolith]

yep

[wicked void]

Maybe its error

[sage monolith]

we've the logs

[wicked void]

Ok

Now just i have to w8 1 week

[sage monolith]

yes, so pls wait till your bot's turn comes

[wicked void]

I just bought 2 month Hosting

[sage monolith]

👍

[jaunty jackal]

Sir can u pls help me once ?

[sage monolith]

yes

[jaunty jackal]

Sir why my bot profile is not coming on top.gg

Since it is approved

[sage monolith]

you mean while searching the name of your bot?

[jaunty jackal]

Hm wait sir ima show u the ss

@sage monolith sir see

The bot profile is not coming

Only "E" coming

[sage monolith]

ohh you mean the profile picture is not showing

-knownissue

[wild stone]

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: ⁠#support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[jaunty jackal]

Hea

Yes

[sage monolith]

@jaunty jackal

[jaunty jackal]

Yo thx sir so much time would it take to resolve tht bot profile not loading ?

[sage monolith]

Well we don't have any estimate time for that, but will be fixed soon imo

[jaunty jackal]

And one more question tht my frnd was saying tht I need to leave top.gg server either i will be banned and my bot oo

[jaunty jackal]

Ok 👌

[sage monolith]

wdym?

[jaunty jackal]

Idk sir my frnd was saying I need to leave the top.gg discord server if i didn't i will be banned form here and my bot from the site is tht true or false ?

[sage monolith]

not at all, you will not be banned unless you violate any of the rules/guidelines

[jaunty jackal]

Ohk sir sry for distributing u for my useless question

[sage monolith]

np 👍🏻

[wicked void]

What is price or Promoting bot on dashboard

[jaunty jackal]

Have a great night ahead

Good night

[wicked void]

!

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[wicked void]

Hm

[sage monolith]

you can read #auctions-faq

[lone ether]

that depends on your budget, you can read up on auctions in #auctions-faq

[wicked void]

8$ 😭

I collected it in 4 month

😭

[wet canyon]

Anyway I can get the bot dev role

#mod-logs message

https://top.gg/bot/1345877227321168174

[sage monolith]

you'll get it soon

[wet canyon]

👍 Thank you

[sage monolith]

you got it

[wet canyon]

[wicked void]

Good morning Chat ☺️

[wet canyon]

what about goodnight to us peeps 😄 kidding lol

[shell inlet]

please don't use this for convos! move to #general

[wicked void]

How i can get Vote Api For my bot
Like For Some Fetures User Have To Vote On top.gg And THey got it

[shell inlet]

wait until your bot gets approved on top.gg

[wicked void]

Ohk

[shell inlet]

then you can access it in the edit page under webhooks

[wicked void]

It's 8th days of my bot in reviewing

[wicked void]

Ok

[shell inlet]

it takes 1-2 weeks given the current queue

[wicked void]

By which reasons my bot can reject

[wicked void]

Hm

-require

[shell inlet]

-guidelines

[wild stone]

Bot Guidelines
Review Guidelines
Voting Guidelines
Auction Guidelines

[shell inlet]

if your bot follows the bot guidelines, we'll approve it

[wicked void]

My bot is about to bump

And grow server

[shell inlet]

does it use a server listing? or it's a bump bot inside discord

[wicked void]

I didn't understand

[shell inlet]

does your bot have an external website like disboard?

[wicked void]

Yes it's a bump bot which help server to grow

[wicked void]

Nahh

It's
in-discord
Bot

We will make it

But different

[shell inlet]

yeah alright then it seems fine, or you would be declined for a competitor since top.gg is also a bot/servers list

[wicked void]

But my bot work in Inside Disocrd

[shell inlet]

yes, that's fine since it's only in discord

it won't be classified as a competitor

[wicked void]

When i use /bump
Then according to user plan
It will send server information what set using /setinfo across thousands of server channel
To advertise to lakhs of members

[wicked void]

So i have to remove it 😦

[grand prism]

I doubt this is in line with Discord's ToS

[wicked void]

?

It's not illegal

It's a bot which help users to grow server

[grand prism]

You shouldn't advertise using Discord API

[wicked void]

Really

But there is almost 50 server about it

And going on with 1 year

[wicked void]

Hm

It's wierd

It's not matter
Disocrd api is just to connect bot

And configuration

[grand prism]

But you are sending messages, they are part of the API

[wicked void]

Let me go and ask to Disocrd offical server moderator

[foggy bay]

What are the requirements to add a bot to the site? [ping me please]

[shell inlet]

there's a ton of bump bots in-discord so they don't enforce it

you can check our listing search bump, you'll find quite large bots in-line with it

[grand prism]

I terminated two Polish bots like that in a week

[wicked void]

😦

Not bot can similar
It's not right

[shell inlet]

no you're allowed to submit it, the only case where we don't allow bump bots to be on site is:
when it has a server list or bot list like top.gg does i.e disboard, so far we haven't seen discord enforce anything to bump bots inside discord

[wicked void]

Hm

[shell inlet]

can you dm me the guideline and discord enforcing this, if that's the case

https://top.gg/tag/bump there's many bots on discord which do this and we have been allowing them since quite long time

[wicked void]

I am using
16gb ram
25gb disk
200% cpu for it
To make it most powerful bot on disocrd for bump

[wet canyon]

🤔

[wicked void]

See it's bump like that

[shell inlet]

when we test your bot all the details mentioned on it should be working, that's all matters to us

[grand prism]

Sure, I'll send you everything as soon as I eat breakfast and turn on my laptop

[wicked void]

Yahh it all will work

[shell inlet]

yes that's all

[wicked void]

Ok

And what is bid

On top.gg

[shell inlet]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1745348400:F> (<t:1745348400:R>) to <t:1745866800:F> (<t:1745866800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1745348400:F> (<t:1745348400:R>)

Next Auctions Ending: <t:1745866800:F> (<t:1745866800:R>)

Apr 20, 2025, 4:40 AM

[shell inlet]

read the article about it here

[wicked void]

Hm

[lone ether]

-addbot

[wild stone]

@foggy bay

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in ⁠#support !

Please make sure you have filled out these required fields:

• Headline (short, catchy phrase about your bot)
• Long description (what your bot is about, commands, etc)
• Prefix (., /, t!, owo, etc)
• Categories/Tags (No spaces, maximum 12)
• Atleast 1 language (EN - English)

If you still can't submit your bot, make sure your ad blockers/VPNs are off.

Click here to follow our guide!

[lone ether]

-guidelines

[wild stone]

Bot Guidelines
Review Guidelines
Voting Guidelines
Auction Guidelines

[lone ether]

read the bot guidelines

[wicked void]

-time

What is the timing of reviewing bot

[wild hinge]

a few days up to 2 weeks

[wicked void]

I mean what time on reviewer start reviewing bots

[wild hinge]

idk depends on how many bots were submited why do you ask?

[wicked void]

Just asking

It's 8th days of my bot

Reviewing

[wild hinge]

yeah takes time unfortunately but this system makes top.gg a safe place tbf

[wicked void]

Hm

[wicked void]

And top.gg should check every bot every month

Because many people adding normal bot then adding nuker after verification

[lone ether]

-upto @wicked void

[wild stone]

@wicked void

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[wicked void]

Who Will Review My Bot 🙂

[pliant mauve]

any of the reviewers can review your bot

[wicked void]

🙂

Can you review @pliant mauve

🙂

[pliant mauve]

check this out

[barren plaza]

Is there a way to partnership with top.gg for my discord BotList

[lone ether]

-partnership

[wild stone]

@barren plaza

Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at [e-mail] to discuss a partnership today!

[quartz oar]

Yesterday my bot was declined due to the description promoting/containing nsfw functions
So I spoke to the person who declined my bot, and asked what specifically was considered NSFW, in it, then changed it accordingly, and they said it was good, but it got declined for the same reason today.
Is anyone able to help me?

[vagrant wigeon]

hey yes of course, could you DM me what your description was if you have it?

[foggy bay]

Thank you!

[teal fox]

Hello ! I recently changed my bot name and profile picture. However, the profile picture doesn't seem to update on top.gg and it's been a little while already. Can you please help me ?

[pliant mauve]

-knownissue

[wild stone]

@teal fox

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: ⁠#support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[hushed loom]

Any mod availabele to check my bot and approve it?

[pliant mauve]

If you recently submitted your bot, it will be reviewed by our team. Please wait

[upbeat musk]

Hello, good evening. I put my bot here a little over a day ago, and I wanted to know if there are cases where bots are analyzed in this average period.

[hushed loom]

i had put it 16 or 18 hrs ago

[pliant mauve]

-upto @upbeat musk & @hushed loom

[wild stone]

@upbeat musk @hushed loom

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[hushed loom]

not from that id

@frigid swift

[pliant mauve]

okay, its the same for everyone

[upbeat musk]

yes yes, but I just asked if there are cases where the bot is analyzed in 2-3 days or so

[hushed loom]

okie i just gave info bot os in that id

[pliant mauve]

Yes, if the queue size is low

[upbeat musk]

Okay, thanks. I hope the line is low now lol

[teal fox]

Thanks !

[fleet vessel]

hey the test sending button at the webhook page from bots arent working (real votes are sending correctly)

[shell inlet]

hey this is a known issue

-knownissue

[wild stone]

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: ⁠#support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[fleet vessel]

ahh i have wondering and searching thr issue on my side xD

[wicked void]

😭

[barren cosmos]

Hi, how are you? Is there an error adding servers to the top.gg website? When I try to add my server to the website, I get a 404 error.

[grand prism]

The server list was removed a year ago

[sage monolith]

-servers

[wild stone]

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[warm lark]

hey how can I add pictures and images to the discription of my bot on top.gg?

[shell inlet]

-htmldesc

[wild stone]

@warm lark

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[lone ether]

@rough gyro open a ticket please #staff-tickets

[willow hollow]

Hello, my bot's avatar updated but on top.gg still shows previous avatar, how to update it on top.gg too ?

[lone ether]

heya currently you can't update it bc it's broken

-knownissue

[wild stone]

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: ⁠#support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[willow hollow]

ty!

[naive acorn]

Hi, my bot page is not showing the bot's avatar

What should I do to fix it?

[lone ether]

read here! @naive acorn

[sweet grove]

@vagrant wigeon

[vagrant wigeon]

got it ty

[main belfry]

Hmm.. I've been trying to add the invite url, however when i click save and refresh the page, it all disappears. Any idea whats going on?

[desert axle]

i have the same issue

i was just gonna type that

it just leads to unknown application when i try to invite my bot

[main belfry]

Glad i'm not the only one going nuts over it. I was trying to fill out the application for the bot and it seems all the details never save. Got the headline/description no problem, but a lot of the other stuff doesn't actually save. It's weird.

[desert axle]

my bot is already submitted and approved, i decided to press invite on it and it just lead to unknown; i checked settings and it just wasnt set

even if i did it wouldnt save; back to blank

[sweet grove]

can you go into console and see if there is any errors showing when you try to save it?

[desert axle]

hold on

pressing save while on inspect console doesnt output anything

[sweet grove]

Okay, I experienced this issue myeslf. I will forward this over to our developement team thanks.

[desert axle]

np

[sweet grove]

Hey just wanted to update you also. This was forwaded to our dev team. Thanks for the report, and sorry this is happening.

[main belfry]

np, thanks. Hoping the bot approval doesn't get declined due to missing information haha! I'll add it once things are up and running again.

[naive acorn]

oh 😅

thank u, I'll wait patiently

[lone ether]

what's your bot page please?

nvm found it

[main belfry]

Got everything you need? Just saw the ping.

[lone ether]

yup all good thanks!

[wicked void]

Hurrey

[wicked void]

I can't get vote link for my bot

[shell inlet]

https://top.gg/bot/<your bot id>/vote

[wicked void]

Thnxs

[misty cloud]

Every time I try to list my server, it sends me to a 404 page

[grand prism]

The server list was removed

[misty cloud]

Then I guess I’m letting y’all know that this page still exists https://top.gg/landing/add-server

[sage monolith]

Yeah we know

[frank bison]

how to re submit the bot

[grand prism]

The same way you submitted it the first time

[frank bison]

it says it was already submitted

and clicking submit button on bot profile it just spins for a second and return to a button

nevermind

[lone ether]

@willow hollow @naive acorn could you try refreshing your bot's avatar/name now please?

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[willow hollow]

It worked, tyvm!

[shell inlet]

@late panther can you give me your bot id

[late panther]

1353355560887779383

[shell inlet]

i can see it, if you go to your page you'll be seeing this which means submission has went through

https://top.gg/bot/1353355560887779383

[late panther]

aight thx

[sweet grove]

@desert axle @main belfry the issue with the invite URL has been fixed. Appreciate your patience on that.

[frank bison]

do you guys ban bots for being offline

[grand prism]

Nope

They only remove bots that break the guidelines or have been flagged/banned by Discord or removed by the owners

[main belfry]

Thanks, Filled out some additional information. Most of it seems to work, however I had noticed while filling things out today that the section for "note for reviewer" appears to clear on save still. Thought I'd pass this along.

[sweet grove]

Yep that is known and a little harder to fix it seems so still hasn’t been resolved as of yet.

[main belfry]

Gotcha, no problem. Just as long as you guys are aware - didn't want another bug sneaking by without being noticed haha.

[sweet grove]

No we do appreciate you helping us find the gremlins in our systems so thanks!

[hushed loom]

@normal narwhal can you verify my bot ?

[normal narwhal]

-upto @hushed loom

[wild stone]

@hushed loom

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[normal narwhal]

please be patient and wait for your bot to be next in the queue ^.^ we go by order submitted

[hushed loom]

okie

[frank bison]

are there hours of veryfing like from what to what hours do the reviewers work

[gloomy shell]

whenever they are available

[desert axle]

thx!

[hot sundial]

Does anyone know why it won't let me resubmit my bot for review? I get the option blocked and I've already updated everything.

[shell inlet]

hey that's a bit odd let me see if i can repro, you're getting the "submit server" button instead of "submit bot"

[shell inlet]

hey thank you! i have flagged this issue internally

[hot sundial]

Yes, what I want is to upload the bot

[hot sundial]

OK, thanks a lot

[hot sundial]

I managed to solve the problem, I saw that from the preview of the bot page it wouldn't let me, when I went to the option here it let me upload the bot again.

[agile estuary]

Should I just submit?

• bot denied for a reason that isn't true
• person who denied it isn't online (I did message then very quickly after they denied it)

[shell inlet]

yes that can be a workaround for now

[shell inlet]

please wait upto 24-48 hours for a response, if not let us know here and we'll help u get in contact with them

@tardy lance use #development for code related queries that's unrelated to top.gg, this channel is only for recieving help with top.gg

[fallow stump]

hi i have the same problem ^^ with this

i can´t submit

[lone ether]

please try to add the bot from here: https://top.gg/bot/yourbotid

[fallow stump]

is not working

if i go to submit and i can´t click it or something

but i can make a ticket if that are better idea

[lone ether]

can you send your bot id please @fallow stump

[robust cairn]

i cant react to reviews anymore

[sturdy swan]

I cant add my server properly

I haven’t left an ad yet

[sweet grove]

has this been added in the past?

[sturdy swan]

I’ve only added the bot as far as I know

[gloomy shell]

Is the top.gg bot in the server ?

[sturdy swan]

Yes

But I didn’t do anything else

[gloomy shell]

ignore that

can you go to your profile (https://top.gg/user/me) and locate the server there?

and click "Edit"

[gloomy shell]

interesting

are you the owner of the server?

[sturdy swan]

Yes

[sturdy swan]

I tried again and got the same error message

[gloomy shell]

if you click on the little "x" on the right does that remove the server from the page?

might remove it and try to re-add it?

[sturdy swan]

I did that already but I can try again

[sturdy swan]

Sadly doesn’t work either

[gloomy shell]

i'll let a developer know and we'll look into this for you

[sturdy swan]

👍 🤝

[grand prism]

Don't do that

@zinc oracle support scam

[sturdy swan]

I was kidding

thanks for the heads up though

[hollow smelt]

@gloomy shell hey hey, I seem to be having the same issue. I wasn't the orginal owner of the server and the previous owner did use top.gg. Sadly, I don't have contact with him anymore. Since I became owner I changed a lot (like the server name and such) so I would love to change that on top.gg

[gloomy shell]

I would reach out to #staff-tickets to ask for an ownership transfer help

[hollow smelt]

Alright, thank you!

[fringe jay]

Can you do for me too?

[late panther]

what reason was it

you could resubmit and leave a note for the reviewer

[lone ether]

reviewer notes are broken. you can see a list of known issues in pins

[lone ether]

you can do it yourself now! the issue has been fixed. click refresh data and then refresh your page

[fringe jay]

Ohh okay thanks for letting me know 👍

[lone ether]

np

[late panther]

i submitted my bot with a note like a few days ago(5 days ago now iirc) is that bad

[lone ether]

there is no note on any bot, if your bot needs a note, you can dm me it along with your bot id and ill add it manually

[late panther]

I forgot what the note was that I typed so it probably wasn't important anyway

[lone ether]

alr feel free to dm me if you remember

or create a #staff-tickets

[fringe dune]

hey there is vote not working on nodejs ?

[sage monolith]

can you elaborate?

[fringe dune]

I tried to reset auth token few times it fine but when I fetch from web check for user who has vote it doesn’t work and the error say forbidden 🤷‍♂️

[little iris]

How can i change my bot logo on site?

[lone ether]

-refreshdata

[wild stone]

@little iris

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[deep bear]

i noticed that servers were added back to the site but my server isnt there anymore but when i try to add it it says already submitted ?

cant tell if the issue is on the site's end or mine

[vagrant wigeon]

could you give me your server ID? its likely submitted as it mentioned, but I can check for you

[blissful harbor]

How long does it take for servers to be approved

I did it with an alt account since thats what i use for the server ownerships

[vagrant wigeon]

no eta at the moment unfortunately

[blissful harbor]

Alrightys

Might as well become a reviewer to accept em myself

[vagrant wigeon]

[hybrid chasm]

I've been recently trying to log into top.gg to vote, however I've been met with nothing but an error message

My account already has a verified email and phone number

I'm just trying to see why I can't log in

[vagrant wigeon]

this is a discord issue, but try clearing cache or hard refreshing if you have definitely verified your account

make sure youre logging in with a correct account too

[deep bear]

351064956478685184

[vagrant wigeon]

it hasn't been submitted yet, but if you go to this link you should be able to submit it from there https://top.gg/discord/servers/542878152708743176

make sure to fix any issues first tho, as you wont be able to submit it without doing so

[upbeat grove]

I am getting Error code 524 code on trying to update my server count

it used to work in the past...

[wild stone]

@upbeat grove

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[deep bear]

that link gives me "403 forbidden"

[wild stone]

@deep bear

Discord Servers

You can add your server here!
Please make sure to read our server guidelines.
Is your server locked? Open a #staff-tickets.

[lone ether]

please click on the first hyperlink

[deep bear]

thats what ive been talking about

[lone ether]

ah

can you create a #staff-tickets ill help you there @deep bear

[deep bear]

alright

[warm lark]

Hi, refresh data button isn't working. I need to update my bots name on top.gg. I have already updated on discord dev portal

[lone ether]

what's your bot's topgg link please?

[warm lark]

https://top.gg/bot/1354872651277009134

[lone ether]

@eager wing

[lone ether]

is this not correct?

[warm lark]

Nope, I updated it to “Ai Ticketing Bot”

It should update as it’s fetching whatever is in my discord dev portal

[lone ether]

i don't see it here?

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[lone ether]

make sure you update the bot in the dev portal

[warm lark]

ahh I was updating the wrong one

[shell inlet]

hey did u figure this out? or still need help, it should be working now

[warm lark]

wors thanks guyd

[lone ether]

np

[late panther]

Can a mod check how long ago I submitted my bot 1353355560887779383

[vagrant wigeon]

you submitted it on the 18th of april

[late panther]

👍🏼

[tepid heron]

for some reason my bot page is showing another bots reviews and not displaying mine properly.....

this happening to anyone else?

heres proof of others even seeing that they are not my reviews

all of the reviews for the bot that is displaying over mine are all negative as well, giving a terrible impression of mine which currently is 5/5 stars and ultimately causing me to lose users/servers

@late panther

Please fix asap. I do not want to be associated with shit like this at all as I hold a very clean record and reputation for both myself and my community and do not want to be tainted by an extreme bug on your site

@lone anvil

[willow hollow]

-knownissue

[tepid heron]

how quick does it get resolved?

[willow hollow]

yea im having the same problem

[tepid heron]

cuz the reviews that are slapped on my bot now are saying it distributes pxxn to minors and a lot of other terrible shit

and i do not want to even be close to being associated to that garbage

also shows that the bot detectives are not doing their job nearly enough to remove/ban bots that have these types of reviews.

@late panther

@lone anvil

@rotund dragon

@full sequoia

@lone ether

@vagrant wigeon

@gloomy shell

@shell inlet

yeah, how frustrating.

[willow hollow]

same reviews are showing on all bots' reviews

[full sequoia]

the ping spam bruh

[tepid heron]

you'd be fuckin mad too if your bot reviews showed that it distributed porn to minors big dawg

what kind of fucking bug is that

[full sequoia]

Bot detectives are not moderators

we got the role from #1356260000758104187

[tepid heron]

as a bot detective why are we allowing bots with those types of reviews anyway

[full sequoia]

bot detectives have no control over the site

[tepid heron]

yikes

@floral pagoda

nice of you to come online

care to help fix these issues and also hire a proper moderation team along with building in safeguards to alert you immediately and flag any bots that automatically have reviews that say distributing shit to minors this that n the third

yk, common sense stuff

that a moderation team would and should have

[limpid shadow]

hi sorry, we're migrating some data

should be resolved in a few minutes

it was a neccessary step that temporarily caused this to speed up the migration process

surprisingly it should be showing no reviews, instead of all reviews

[tepid heron]

it wasn't just showing no reviews or all reviews, it was showing reviews with some extremely heinous shit on it 😭

[limpid shadow]

yeah definitely apologize

[tepid heron]

i apologize for firing off, but i hope you can understand how frustrating it is haha

[limpid shadow]

i stayed up to do it at a low traffic hour

totally!

we also should remove those kinds of reviews

[tepid heron]

shiii i understand how it is tryna choose the best time to push updates 😛 shoutout u for takin care of it asap tho 😄

[limpid shadow]

those are completely unacceptable

[tepid heron]

yea ik yall have your own set of moderation tools and stndards but the one thing i can absolutely recommend is setting up auto flagging for reviews like that if you dont have it already that throws bots with reviews such as those into a pool for a dedicated team to check on

[limpid shadow]

we have something like this in development

[tepid heron]

aw fuck yea yall alr on it 😄

ik its hella tough managing and moderating shit as it grows i learned that shit the hard way haha

[limpid shadow]

Yeah, again. sorry for the inconvenience! we're running migrations on all reviews right now

[tepid heron]

i got so many safeguards and autoflags n checks n shit in my bots and all my projects that deal with the public for that reason

[limpid shadow]

should be resolved before europe wakes up

[tepid heron]

hell yea appreciate the quick replies homie 💯

[white compass]

i was scared af, i mean what did i do wrong..
yk 💀

[limpid shadow]

Totally understood

this was long overdue, so we kinda need to bite the bullet to get our data schema in order

[tired chasm]

what 🥲

i had 5 Stars now 0

[limpid shadow]

It's temporary

It'll be back in 10 orso minutes

[tired chasm]

okay good

and hello from Europe xD

[limpid shadow]

just really wanted to get this migration done :-)

and doing this temporarily (an hour orso it has been) saved me around 3 days of migrating

so now we can use those three days for our next big feature

[tired chasm]

let me hear the new Feature

[limpid shadow]

Search

[shell epoch]

Top.gg under an attack?

[limpid shadow]

no

temporary migration

[tired chasm]

no

[shell epoch]

I see now, I was worried I was under some sort of attack or something when I seen those reviews lol

[limpid shadow]

things should be more normal now @tired chasm @shell epoch @tepid heron

please verify on your end :)

[tired chasm]

yes

[shell epoch]

Yeah, my usual reviews are back, thank you

[limpid shadow]

awesome

[tired chasm]

you backup the Database every Day or?

[limpid shadow]

we have point in time

but this wasn't a backup

[tired chasm]

xD

[floral pagoda]

It was 6am for me, which means I was peacefully sleeping. We are all volunteers here, so I would appreciate a different tone next time pointing out a site issue that none of us, as we’re not the developer(s) of the site, caused. Thanks!

[late panther]

Why ping

[floral pagoda]

Didn’t even see they pinged a bunch of users... Even though it was an issue on our end, this is your first and also last warning to refrain from such behavior (outbursting + mass ping) in the future, @tepid heron!

[tepid heron]

I’m not allowed to be upset and want it resolved because a fuck up on your end caused reviews saying a bot is spreading porn to minors to end up on my bots page?

💀

Again, what kind of bug is that and why is there 0 moderation for that type of thing?

[lone ether]

@tepid heron

please listen to the CM and avoid repeating that behaviour we understand you're frustrated but that is no way to behave

[tepid heron]

I already apologized to them and said thank you for getting it taken care of. This is after the fact big dawg

[floral pagoda]

And I issued a warning after seeing the whole conversation, problem solved!

[tepid heron]

Since folks wanna keep on in just responding

[frank bison]

after my bot has been verified can i add new commands and such?

[gloomy shell]

Yep you can

[frank bison]

ok

thanks

[gloomy shell]

Just continue to follow our guidelines or your bot may be removed

[frank bison]

do you guys like check them or is it just by discord guidelines?

[gloomy shell]

we dont have a regular system for re-reviewing bots but we do have abilities for users to report bots to us if they break our or discord guidelines

[frank bison]

ok thanks

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[hardy jasper]

how can i change the pfp of my bot? i cannot seem to find it

[wild stone]

@hardy jasper

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[hardy jasper]

Thanks

[lusty minnow]

I can’t edit my Webhook URL, when I press “Save” nothing happens, is this something you are working on?

[gentle cipher]

how can i change the pfp of my bot on top.gg?

[shell inlet]

-refreshdata

[wild stone]

@gentle cipher

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[shell inlet]

hey what error does it throw? or just nothing happens at all?

[ornate vault]

this says nothing about resolution, exactly how is it used and what would be the ideal resolution?

[lone ether]

you can try out the field, afaik it only puts the picture at the top of your page

if you want to put custom resolution and edit it yourself you can use css

[lusty minnow]

nothing happens at all

no error or pop up

[faint oriole]

Hello I need help

[grand prism]

Just ask your question

[faint oriole]

Why does it say I need to verify my account when I try to vote for poketwo

[lone ether]

make sure you're logged in the correct account on discord web

[faint oriole]

I can’t

[lone ether]

why not?

[faint oriole]

I go to log in and it says I need to verify

[lone ether]

in discord web?

https://discord.com

[faint oriole]

The poketwo vote thing

[lone ether]

log in there first

[faint oriole]

I already did

[lone ether]

your account shows up in https://discord.com/app ?

when you go on chrome or another browser

[ornate vault]

hmmm I set the background for a bot with the background URL option but it doesn't seem to have actually changed the background?

although it did remove that pink gradient from the top

[lone ether]

i think it only changes the background at the top

[ornate vault]

oh wow i set it to a bright blue image and you can barely see it

why even have the option lol

[lone ether]

you can add a background using html/css in the long description

[upbeat musk]

hello goodnight

I added my bot 7 days ago, it should be close to being accepted? 😩

[lone ether]

-upto

[wild stone]

@upbeat musk

When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[upbeat musk]

right 😩

[wise token]

why is my site in review? https://top.gg/discord/servers/543754336128409608

[lone ether]

servers recently came back, all servers are being re-reviewed

i suggest you check the guidelines and change your server's page as it's breaking the guidelines right now