support

[lone ether]

since the 18th

i think you can fix that by logging out and logging back in, might take a while to update cuz cache

[limpid shadow]

I don't know if we actually synchronize usernames with discord anymore

[loud ember]

i tried that

[lone ether]

oh

[loud ember]

then can u delete my acc so i can recreate it?

[limpid shadow]

no i can just update your name lol

[loud ember]

okk

[limpid shadow]

scratch that, we're adding a way to change your display name on top.gg

you should be able to change it in a bit

I'll ping you when it's live

[loud ember]

tysm

[ripe plume]

we love u veld

[night zealot]

Hello

I am trying to use top.gg api

to check if a user has voted or not

But recently I get almost for every single user 404 error

[gentle garnet]

#topgg-api

404 means they never voted before

[sturdy swan]

Just a quick question,

How would you guys test my bot that requires everything to be verified by me? as for all you guys know I might not be awake for it.

^^ Example of what has to be done for verification of images and your profile.

[grand prism]

If the person checking your bot is clearly informed that they have to wait until you approve their "profile", they will probably wait to accept your bot until their profile is approved

[sturdy swan]

maybe,

[lone ether]

add a reviewer note to contact you while reviewing

[sturdy swan]

Yeah I did that, I also added image must be .png anyway

[lone ether]

alr

[sturdy swan]

Theres a few more features I need to add anyway

[light forum]

How long does it take to effect updated tags on bot page? I have updated tags 2 days ago still its not appearing in search result with the updated tags

[bitter scroll]

uh?

[shell inlet]

the fixes are underway for this

[sturdy swan]

?

[bitter scroll]

you are asking how top gg verify bots?

[sturdy swan]

No i'm asking how they'd do it as I need to verify the photos and profiles they make / share

[lusty cypress]

Is the top.gg server voting down?

this is the message I'm getting when I follow our link

[sturdy swan]

What url are you going to?

[lusty cypress]

If you're enjoying Modern-Day Debate, please consider leaving a review on Top.gg!
https://top.gg/servers/1046971661276172289#reviews
Top.gg
Join Modern-Day Debate Discord Server | The #1 Discord Server List
Welcome to Modern-Day Debate, a non-partisan and truly tolerant debate platform that welcomes everyone!

[sturdy swan]

Servers have been gone for ages, only bots can be put on the website.

[lusty cypress]

Wow, must have missed the memo, one of our users just found this out today, lol

[sturdy swan]

being able to list servers has been gone for like 3 years i think 😭

Eh

Like a year and a half I thikn

think

[lusty cypress]

No, we have had this for our members to use for a long time

our server is only 2. 4 years old

[sturdy swan]

Yeah, they removed the ability to list servers and all servers mid 2024

Or something like that

[lusty cypress]

thanks for the info!!

[light rain]

-servers

[wild stone]

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[ripe trench]

I am getting these errors on a specific host!

025-02-26 16:59:51 WARNING  discord.gateway Can't keep up, shard ID None websocket is 45.8s behind.
WARNING:discord.gateway:Can't keep up, shard ID None websocket is 45.8s behind.
WARNING:cogs.levelling.levelling:Error checking vote status for XP multiplier: Cannot connect to host top.gg:443 ssl:default [None]```

[bitter scroll]

when you go to another host it appear?

[ripe trench]

Nope

[bitter scroll]

maybe ip

[ripe trench]

Cannot connect to host top.gg:443 ssl:default [None]

what can be the issue?

firewall rules?

[bitter scroll]

try reinstall

[light rain]

#topgg-api

[hollow hornet]

Clicked the button for review

[royal quail]

Hello, I'm unable to edit any info for my bot.

[tight citrus]

Hi, for some reason I can't transfer ownership of my bot to a team. When I go to select the team while editing the bot, the save button does nothing

The attached video shows that the save button doesn't work and the transfer of the bot to the team doesn't happen, even after refreshing.

I am using Chrome

[torpid mortar]

Seemingly there's a known issue sometimes preventing others from updating bots (see the pinned messages). You could try a different browser or have a look at the Network tab of your console to see what happens when you click Save. Maybe you can also "trick" the website by slightly updating the description for example if it doesn't see the team transfer as a change.

[tight citrus]

I tried a different browser and I also tried to update the description at the same time, neither worked

This is what happens when I hit save, although the bot doesn't actually save

[torpid mortar]

The important part is the response code from the server. Your bot is already approved, right?

[tight citrus]

yes the bot is approved

response code is 200, but yeah definitely not updating the team or ownership of the bot at all

[torpid mortar]

Mmh, you'll probably have to wait for somebody else to help, that's all I can think of for now.

[limpid shadow]

Hi, will fix it thanks for reporting :)

due to the sensitivity of moving ownership I wanted to make it a separate API call, but this wasn't reflected on the UI yet

[tight citrus]

ah, understood. Do you think you could manually move my bot in the meantime? There is someone in the team who is wanting to test some webhook functionality on the bot

Happy to DM you any info you need.

[limpid shadow]

yeah sure

[granite compass]

Hello!

My bot Profile Pic is removed how i can add

i cannot find a way to add

[daring hedge]

It's in the discord developer portal where your bot is etc

It does take a bit for it to update on top.gg page pretty sure

Also located in "Bot" on the left where you can edit the Icon and your Banner of the bot

[desert bloom]

"Refresh Data" button maybe?

[daring hedge]

That also could help I forgot about that button

[lone ether]

yes it's that

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[granite compass]

Thank You

[granite compass]

Thanks

[tiny ibex]

What does invites mean in analytics??

Because it shows 22 invites but the bot is only in 10 servers

Help me please!!!

[grand prism]

This shows how many times the "invite" button was clicked on the page

What happens next is beyond the control of top.gg

So I assume that half of the people who wanted to invite your bot changed their minds after clicking the button on the page

[celest egret]

Hello.
On the information for my bot that is waiting to be verified/accepted I added the languages Russian and Mandarin which are currently being tested but are not 100% available, so you wouldn’t be able to see it when testing my bot. Would you like me to remove the languages until available to the public or can I leave them on there?

[lone ether]

should probably not include it till it's actually in the bot

to avoid misleading people who are trying to find those languages

[celest egret]

Ok. I will remove it now. 🙂 Both languages will be published within the next week or so anyway lol

[lone ether]

[tiny ibex]

Okay thanks for the help

[light forum]

fix this please

[shell inlet]

Hey please give it some time, it hasn't been even been a day since i replied to you 🙂 it's only a single developer working on the site for now

[solid saddle]

Hello, my bot is not showing up when i search it's name on topgg

it has been quite a while since my bot was added to topgg

[balmy owl]

afaik its the seo/search issue and known bug.

[timid condor]

wanted to update on this
i have had 0 issue on voting on a chromium based browser even when voting 10 times in a row
on firefox i just had the exact same issue (with cleared cache) like before where it times out after voting once
hope this information helps <3 its like 4 am right now

all i know is that firefox is like

really bad

[acoustic flame]

Heya, I updated my bot’s tags on Top.gg about 12+ hours ago (refer screenshot). How long does it usually take for the bot to be listed under those tags? The bot in question is https://top.gg/bot/769921109209907241. It’s already approved, but doesn't appear under any one of those tags and I was wondering if there’s an expected timeframe for changes like this to take effect. Thanks!

Oops, just saw that someone asked about this earlier. Hoping for a fix soon, my bot’s growth is pretty much on pause right now 🙏

[limpid shadow]

yea should be fixed soon as it is the current priority

[stiff forge]

+1

[limpid shadow]

Try updating it again i fixed indexing on the new update api

[stiff forge]

editing the bot page will fix it ?

[limpid shadow]

I fixed some indexing triggees

So it would update your tags again

[acoustic flame]

Updated the bot page & tags. It doesn't appear in the search yet as of now, I'll wait and watch. Thanks

[light forum]

same

[stiff forge]

nothing happened i updated the page at 12:20 pm; now it is 3:15 pm

[gentle garnet]

updating in the sense of updating bot info? if yes, can't save - if no, still can't save

[sturdy swan]

Ads aren't loading

@cerulean ember

scam

[sturdy swan]

Specifically that Ad

[granite compass]

Hello! i have updated my bot prefix to / from . but i cant update it here whenever i click save nothing happens

[sturdy swan]

Press it once or twice, go to ur bot page

it should update

[granite compass]

when i click save it just plays this animation and save button reappears

[sturdy swan]

Go to your profile, press view on your bot and it'll be updated if not then its a bu

[limpid shadow]

I pushed the update an hour from when you sent this message

so update it again please

[granite compass]

Still not

[sturdy swan]

@limpid shadow

[light forum]

I also updated after you pushed the update and still it doesnt appear in updated search tags

[stiff forge]

ok i removed the gaming tag and saved it then re-added the tag just now .

[granite compass]

@limpid shadow

[shell inlet]

please don't ping him unnecessarily again and again he regularly checks this channel

pinging once is more than enough

[granite compass]

I have only pinged him 1 time in life and this is it

[shell inlet]

there was a ping here already

[granite compass]

Ohh

[shell inlet]

and the reply pings pretty sure atleast one of you have turned it on, veld will get to this whenever he can/will

[granite compass]

Sorry

[limpid shadow]

Sorry flying today, I'll take a look when I land

[stark delta]

Hey, I can't add my server

when add, there only displays an option "add bot"

I tried different devices and browsers

Yet it's the same

When I try to add the server via google

It redirects me to a site with 404 issue

[grand prism]

top.gg removed server list a year ago

[shell inlet]

-servers you can check the announcement here

[wild stone]

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[gaunt wasp]

Does anyone know when the problem with the bots will be fixed? I submitted a request a week and a half ago, they approved it, and it still hasn't appeared. It's pretty frustrating. They make patch notes but they don't address this? New bots that want to appear?

[limpid shadow]

We're actively working on it

[gaunt wasp]

Excuse me for saying yes? But it seems a little strange that for two weeks there is no solution to this problem - but yep.. okay. Hopefully we will hear good news soon

[dire tangle]

Hello guys, I have a question. Do you know when my bot will be listed in the search?
Because I think it's already been two weeks.

https://top.gg/bot/1300551799731654665

[shell inlet]

hey as addressed above we're working on this fix, please bare with us in the meantime

[shell inlet]

^

[dire tangle]

okey thank you.

I think that after the issue is resolved, those who were affected should be compensated.
Maybe at least one week of having their bot listed on the top page.

[languid steeple]

Germany?

[shell inlet]

you can ask question in any language and we will try to answer it

[languid steeple]

Ok thanks just wanted to upload my bot but I can't go any further at the 2 stepTranslator

[shell inlet]

-cacheclear try clearing cache and re-submit the bot or use a different browser

[wild stone]

@languid steeple

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[frosty ether]

Hey guys, hope this is the right place to ask
I wanted to list my bot in top.gg and after review the bot got declined for not having some kind of help information

our bot does have it as a button but probably reviewers revoked admin rights which led to bot can't create a new channel with the information

tried to contact with link provided but everything seems to be broken or dead end - hopefully here I will be able to get some help haha

[zinc oracle]

hey, bots cant require admin to function, we never give bots admin during testing.

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[frosty ether]

ah i see, aight let me check it - thanks! @zinc oracle

[limpid shadow]

We've tackled many different issues:

• Database migration caused the search crawler to time out to the new database.
• new api didn't re-index on update
• we've audited and rewritten the crawler code

Next up is looking at if the requests are getting mixed up in the actual search system. These things take time and I'm sorry it caused issues for your project

[sturdy swan]

Can someone remove my bot from verification; i’ve stopped hosting it https://top.gg/bot/1344313853080768523 please leave the other 2

[lone ether]

will do

can you prove you own the bot? @sturdy swan

[sturdy swan]

wdym

[lone ether]

go to the bot page and add /delete in the url

[sturdy swan]

snake

[lone ether]

lmk if you run into issues

[sturdy swan]

DANKE^

[lone ether]

np

[lilac wadi]

Can anyone give me the code for the bot to check if the user has voted for the bot?

[sand bear]

Hi @limpid shadow quick question do top.gg votes reset daily? For some reason mine went to 4 from 94 today

[grand prism]

No, they reset every month

Today is March 1st

[pale barn]

Why was my vote count set to 0?

[zinc oracle]

It resets monthly

[gilded hazel]

Its about 15 days and my bot is still not there in search results, any info?

[summer glacier]

I can't vote for any bot, and I can't even get on the site

[tiny ibex]

My bot was having 46+ votes Now it's having just 6?????? Help me please

[mental raven]

votes restart each month

[tiny ibex]

Hmm i got it

[mental raven]

huh did i say it in a rude way? if so sorry didn't mean to or am i just reading your tone wrong

[nova bluff]

how can i shift my bot to team in topgg

[torpid mortar]

Go to your personal dashboard, click on Edit, then select a team, confirm the change and click save. You may need to create a team first though.

I can't link to the support article because it gets blocked, but there's also documentation on the support page.

[sturdy swan]

more than likely an ISP issue ( your end )

[nova bluff]

didn't work i added and clicked on update

[fossil sable]

Has the ability to delete and edit comments been removed?

[torpid mortar]

Then see #support message, it seems like this is an ongoing issue.

[lone ether]

-knownissue

[wild stone]

Thanks for reporting this bug!

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

[mossy beacon]

Is there any way I can access my bot on top.gg site cause my main discord acc has been suspended for 1 whole year

[grand prism]

If you have access to the bot token and can prove that it belongs to you, you can DM an active mod to transfer the ownership

[delicate lichen]

Why does my bot not even appear in the search anymore? and how did the avatar fail to retrieve? https://top.gg/bot/939049331586113566, and when i try to update the bot's page, it won't even show me the edit button

i can only edit it from here

@lone ether

i js wanted to buy an ad but topgg website is fried with all this cache data logic

[vagrant wigeon]

Hey, check pins! these issues are known at the moment and will hopefully be fixed soon

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[vagrant wigeon]

try this for the avatar issue though ^^

[delicate lichen]

So i shouldn't buy an ad now?

tbh top.gg website should have a revamp with logical improvments over how the cache data works

im afraid if i buy an ad my bot will not even appear due to cache, making appear other bots (idk how ads work on the page)

[vagrant wigeon]

as far as im aware, auctions ads are working as normal and there shouldnt be any issues

[delicate lichen]

how do u expect me to do this when the button doesn't even appear

neither edit

and im logged in with the right account

[vagrant wigeon]

add /edit to the end of the url

top.gg/bot/id/edit

[delicate lichen]

am i blind?

[vagrant wigeon]

the refresh data button is on the main bot page, under creator controls. if this doesnt appear either I can do it for you

[delicate lichen]

yes pls, it doesn't appear

[vagrant wigeon]

There you go, your bot's avatar appears for me now

[delicate lichen]

thank you

i js fried a bit the background

im working on the right colors

@vagrant wigeon do yk why i keep seeing this ad here?

my topgg page is so fried

[vagrant wigeon]

im unsure, it appears in the right place for me 👀 is it still broken when you refresh?

[delicate lichen]

ah yes, i've been having that for a long while

wtf

istg i had that for 2 months

[vagrant wigeon]

weird

[delicate lichen]

now it's gone

wtf

nvm

still there

[vagrant wigeon]

are you using any sort of adblocker? or anything that may affect the page?

[delicate lichen]

oh ic

yes, adblocker cooked it

its good now

[vagrant wigeon]

I see, glad its fixed now

[delicate lichen]

but ik there was refresh button and edit

[vagrant wigeon]

but yeah, with the other issues you mentioned its a matter of waiting, any auctions ads should be fine though as far as im aware

[delicate lichen]

no idea why i can't seee them

[vagrant wigeon]

yeah its a known issue with teams, just add /edit to the url for now

will hopefully be fixed asap 🙏

[delicate lichen]

with the authorization you use, where u check mail, if user logged coresponds to the person owning the app, add buttons

ez pz

[delicate lichen]

@vagrant wigeon at what utc time does this end?

[gloomy shell]

7PM UTC

[delicate lichen]

ty

[hasty dragon]

Auctions, bids, etc... are just difficult to understand for me heh. Can someone explain a simple way to make my bot reach more users? (paying obviously if necessary)

[lone ether]

please head over to the auctions category and have a read through #auctions-faq first, any questions you can ask in #auctions-general

[zenith badge]

I have a question, I left a comment on the top.gg site and I would like to know if I could modify it?

[shell inlet]

i read the message in #general if you're unable to do it dm me with bot page link and i'll remove it for you

[zenith badge]

here is the link: https://top.gg/bot/1154777872259629066

[prime ether]

this issue still exists

But the bots kinda switched I see now some of my team bots but no longer my own bots xd

[lone ether]

are you on phone or pc?

[prime ether]

PC

[lone ether]

can you try these

-troubleshoot

[wild stone]

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[prime ether]

1. 
2. 
3. 
4. 
5. 
6. 

You might want to see it yourself

https://top.gg/user/4489358413565460480

This link is my profile and it would need to also list

https://top.gg/bot/856181633736507443

But it dosnt

[mental raven]

for me it's there

[lone ether]

let me check

[prime ether]

Updated the link

Nero is listed Bookcord isnt

[mental raven]

ahh

[prime ether]

https://top.gg/bot/901199503611277393
^ Is listed but I cant see the "Edit" buttons

[lone ether]

bookcord isn't yes

[prime ether]

I can visit https://top.gg/bot/901199503611277393/edit tho

[lone ether]

yeah that's a known issue

[prime ether]

okay ^^

[lone ether]

for now access it thru this

[prime ether]

All fine 👍

[mental raven]

sean bookcord shows up under the team somehow

[prime ether]

Yeah I know xD

The funny thing is

before this "new feature" I already always saw my bots under my profile even if they where in a team

[lone ether]

just a lot of bugs to be fixed, sorry for the inconvenience

[prime ether]

All fine 🫡

as long as the free impressions come in I dont care if I can see all my bots or not

[shell inlet]

removed

[zenith badge]

Thanks 🙏

[odd moat]

Hey, did something happen to my bot? I got a notification that it got approved today but it went live several months ago

[lone ether]

sorry just cleaning up the queue since approved bots weren't removed from it

[odd moat]

Oooh, okay! Thank youu

[lone ether]

[versed egret]

Any way to sort the reviews on topgg by the creation date?

[lone ether]

no sorry

[versed egret]

can I make a suggestion since the sorting was changed recently, maybe just do a simple dropdown which lets you sort by rating or the date

[lone ether]

yup you can head over to https://feedback.top.gg/

[versed egret]

ooh didnt know about that page

[lone ether]

yuh

[light forum]

hi sorry for the ping but still bot doesnt appear in search result for updated tags

[limpid shadow]

Hey I'm really sorry to hear that, but getting pinged while I'm actively working on the issue only slows down the process for me. If the issue is in the pinned post, then I am aware that it is an issue and work with the mods and community management staff to ensure priorities are in order based on server feedback.

[sacred jackal]

i submitted my bot a while ago

could someone update me about it?

[lone ether]

-notified

[wild stone]

@sacred jackal

Bot Review Notifications

If your bot is approved:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs.

[sacred jackal]

problem is, i haven’t been notified about either

[lone ether]

then your bot is in the queue

yup i see it in logs, it's still in the queue

[sacred jackal]

ah, okay.

[icy heron]

hello, what is the current estimated wait time for bots to be reviewed?

[lone ether]

-upto

[wild stone]

@icy heron

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[lone ether]

2 weeks max

[icy heron]

gotcha, thanks

[supple mica]

-b 708086095702917160 support scam

[wild stone]

kirito05791#0 was successfully banned.

[sturdy swan]

I have lost access to the Discord account that owned my bot, and since ownership cannot be transferred, I would like to request the removal of my bot from Top.gg

[lone ether]

do you have access to the bot?

i can help w the transfer if you want

[sturdy swan]

Yes, I have access.

[lone ether]

you can dm me, i can help you w the transfer

[loud lynx]

https://media.discordapp.net/attachments/1322714812354138193/1345622106335084596/Screenshot_2025-03-02-02-01-36-293_com.android.chrome.jpg?ex=67c537be&is=67c3e63e&hm=43a6f500f60b826838c49fdfcdc70e16471419aa524f411ac63b789f6d140b57&

[tiny ibex]

How can i promote my bot and what are the fees??

[twilit fox]

you can't promote your bot in this server, but you can help advertise your bot through top.gg auctions

[nimble silo]

Hey, My bot isn't appearing on searching? it got approved at 24 feb still..

[vagrant wigeon]

hey! this is a known issue at the moment, and is being looked into

no eta for a fix at the moment

[nimble silo]

alr

[elfin isle]

Hello

[limpid shadow]

which page?

[gentle garnet]

does the bot [short] description no longer matter for the search? if yes, that's kinda, well, bad...

[tacit zodiac]

Are you referring to the short desc or long?

[gentle garnet]

short

[silent bough]

it does, I've just tested it with my bot

[gentle garnet]

I have starboard in my short description, I have 474 votes, but don't appear on the starboard search

I used to be there - so I assume the rewrite missed that, or idk

[slate gate]

can we delete our reply to someone?

in the review section

[lone ether]

you should be able to

there's no delete button next to your reply?

[gloomy shell]

Were looking into the search issues still yes, thank you for your patience

[gentle garnet]

the pin isn't clear on of the short desc ignoring was/is also known

sorry if you knew already tho

[gloomy shell]

Oh I apologize, I thought it was in there. I'll add it now. Thanks for letting me know

Updated!

[nocturne otter]

Hey I'm unable to edit my bots info, https://top.gg/bot/912439139276828703 I changed to a team a while back, not sure if that messed things up

[gentle garnet]

go to https://top.gg/bot/912439139276828703/edit

[nocturne otter]

ahhh the buttons are just not showing

[granite compass]

Hello! i have updated my bot prefix to / from . but i cant update it here whenever i click save nothing happens
https://cdn.discordapp.com/attachments/714045415707770900/1344991473803853854/image.png?ex=67c58f6c&is=67c43dec&hm=1ab6a6d9e7c1e8b7a42079bb8065dbb4f9d3a01dddf01240c2087491a01644de&

[vagrant wigeon]

it may take a little while to update, there are currently some issues with editing pages at the moment

[granite compass]

i have been trying this for 2 days

[granite compass]

when i click save it plays loading animation and save button appears again

it appears again

[vagrant wigeon]

could I have the ID of the bot youre trying to change?

[lone ether]

it's a known issue unfortunately

[grand prism]

Have you tried logging out and logging in again?

[west lotus]

Can there help to me

??

[rancid elk]

Can someone help me, I play mudae on my cell phone and I can't vote for mudae, all this because when I go to vote and go to an ad, the ad doesn't load at all.

I put the site in the desktop version, but nothing changed

[wild stone]

@rancid elk

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

that won't change i'm afraid

we don't sync usernames with discord

sorry we don't have the ability to change it, only veld i assume but he is busy with fixing bugs

you can delete and remake ig but it'll take a week

[coarse palm]

I'm completely incapable of updating any information with my Discord Bot. I checked the request and it says that the graphql request sends back a successful request, but nothing is updated, and everything I changed on the edit page is reset. Not sure what to do.

The Team management selection also does not work.

[vagrant wigeon]

are you using an adblocker by any chance?

[lone ether]

yeah you need to disable adblocker for that

[slate gate]

only "Edit reply" one

[lone ether]

ah sorry i guess it's still a bug

[icy heron]

after i have submitted the bot for review and went to its editing page, the note for reviewer which supposed to have texts i've written; gone. is this normal or shall i re-enter the texts?

[lone ether]

that's a bug atm, filling that out doesn't do anything

what's your bot's id and what would you like to put on the note? i'll make a note on our end

[icy heron]

aha, one sec. shall i send it here or in our dms?

[lone ether]

here is fine

but whichever you prefer

[icy heron]

alright hold up

i think ill do in dms since i have a link to attach, dont want to advertise 😅

[lone ether]

nw

[regal coral]

hi, i have an anime bot, but when i scroll in the "anime" category, i don't find my bot, not matter how many times i scroll,
so i don't know if i did something wrong here is the bot https://top.gg/bot/1230570999833952287
or if i just don't have enough vote to be in it even through scrolls

[gentle garnet]

yeah I have the same issue, seems to be a known issue with search indexing

[coral wigeon]

It was accepted a few days ago but it still doesn't appear when you search for it. Is that normal or a bug?

[torpid mortar]

It's a known issue, see the pinned messages.

[tardy meadow]

this website is super glitchy and been one for more than a year

but ig they too lazy to do anything

cuz there was no updates

[gloomy shell]

Veld has been working on rewriting the whole site from the ground up for almost a year now

but sure, lazy

[tardy meadow]

well still auctions are broken

that’s only thing i care abt

[gloomy shell]

Auctions are secondary to the main site. No site, no auctions

Site rewrite and fixes first, then our attention will change to auctions

[tardy meadow]

auctions is how u make most of ur money

[gloomy shell]

Cant make money in auctions if there is no site.

[tardy meadow]

why not fix problems at old and then start rewriting

rewriting obv will take bunch of time

[gloomy shell]

Why spend time fixing one bug at a time on the current site when all bugs would be fixed at once via a rewrite?

I promise we know what we're doing

[tardy meadow]

cuz it will take more than a year of user suffering 😭🙏🏼

[coral wigeon]

I don't have much time to check messages, I have to study, finish my bot and many other things.

[gloomy shell]

It would take several years of more user suffering if we tackled one thing a time

[tardy meadow]

who tf made ur old codebase bro

if it’s THAT bad

[torpid mortar]

Things are simply getting out of date, I would assume.

[gloomy shell]

The website was made by two guys, not a professional company

And yes, also back in 2016, so almost 10 years ago

[lone ether]

well the answer to your question is in pinned messages, but to make it short, there are bugs right now and the problem you're having is one of them

[coral wigeon]

Thank you very much, next time I know where to see it, sorry if I bothered you with the question

[lone ether]

all good! feel free to ask questions, no bothering here

[coral wigeon]

🫂

[potent summit]

Hello, to incentivize users to leave reviews for said bot, is the bot dev allowed to offer unlockable bot feature to those who leave a review on top.gg?

[lone ether]

hey incentivising users to leave reviews is against our guidelines

you can read the guidelines here

[potent summit]

What if it's to just leave a review in-general, not specifying X stars?

[lone ether]

you can ask them to leave a review but that's it

there's an "ask for reviews" option on the website i believe

[potent summit]

From the link you provided:
"Reviews should be an accurate reflection of a user’s experience - to encourage this, we don’t allow developers to provide incentives for reviews."

So if there's an incentive that does not specifically say to leave 5 stars, than it's not breaking the guidelines.

Not trying to be difficult, just want to be clear so no one gets in trouble.

[gloomy shell]

You are not allowed to incentivize reviews, period. 5 star, any, 1 star. Nothing

you can ask! but you cannot reward users or incentivize it in anyway

[potent summit]

Thank ya'll for your replies and info, kind of confusing cause that's not what the guidelines say but I will forward your replies to the bot dev. Thanks again!

[gloomy shell]

Im not sure what you mean by that - "we don’t allow developers to provide incentives for reviews" seems pretty clear

[potent summit]

Context is important, the guideline isn't specific to the rating that's being left. So if the incentive doesn't specifically state something like you must leave a 5 star review to get... than it's technically not violating top.gg guidelines.

I'm not here to argue though, just wanted to ask for a curious bot dev so no one gets in trouble.

[gloomy shell]

The guideline states very clearly "Do not incentivize users to leave reviews."

im not sure how you're getting "if it doesnt say make it 5 stars, then its fine"

our guideline does not say "Do not incentivize users to leave good reviews" or "Do not incentivize users to leave 5 star reviews"

it says just "reviews"

[potent summit]

Cause it specifically states "Reviews should be an accurate reflection of a user’s experience - to encourage this, we don’t allow developers to provide incentives for reviews."

The only way an incentive would interfere with a users accurate expirience would be if it were to mention to specially leave a 5 star review, to get whatever the feature is.

[gloomy shell]

Not really. If you have an incentive to leave a review, then a person is more likely to leave a review that they otherwise would not have left.

the guideline is the part in bold

the extra information is just more reasoning and our clarification of our expectations

[potent summit]

I feel like at that point it's subjective but again, I didn't come here to argue. So thanks again for the info I'll inform the developer.

---

Wait, so does that count for voting too or just reviews?

[zinc oracle]

We allow vote rewards: https://support.top.gg/support/solutions/articles/73000502505-voting-guidelines

[potent summit]

Alright thank ya'll for the info!

[undone stump]

Hey, there's no rush for my bot to be reviewed but I was wondering what the current wait time is? I submitted it roughly 3-4 days ago, for reference

[icy heron]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[undone stump]

Much obliged nishy 🫡

[icy heron]

[dapper marsh]

hey why there isnt any option on your website to add my discord server on website??

[grand prism]

Server list has been removed

[dapper marsh]

it means now i cant add and promote my server?

only bot

[grand prism]

Pretty much, yeah

[dapper marsh]

kk

now how i can promote my server?

[grand prism]

You can find other server lists and use them

[dapper marsh]

ok

[dapper marsh]

likE?

[grand prism]

You can google "discord server list" and choose one of several options or use all of them. I don't use them but I know they exist

[shut rock]

disboard?

[celest egret]

Hello. My bot was verified last night and just wanted to say thanks. I was wondering if you could give any feedback on my bot.

[dapper marsh]

i am at that but i want more websites like that

[stark orchid]

@gloomy shell my bot has been approved for 2 weeks and still isnt approved in the website

[gloomy shell]

wdym approved on the website

[stark orchid]

Doesnt show up in search

[vagrant wigeon]

this is a known issue at the moment, check pins

[obtuse oracle]

How can I have a bot removed from top.gg? I have a bot that is no longer in service that I would like removed. Can I just delete it from the dev portal and it will go away?

[grand prism]

@zinc oracle support scam

[zinc oracle]

someone deleted 👀

[torpid mortar]

I think you can just go to the bot's page and then add a /delete at the end of the URL.

[vagrant wigeon]

yeah this is correct ^^

[obtuse oracle]

Thank you very much!

[shell inlet]

@restive arch
Discord uygulama token'ınız değiştirilirse bu, top.gg'deki botunuzu etkilemez

[restive arch]

hocam aktif profil falan gozukmuyor

[shell inlet]

bu senin botun değil mi https://top.gg/bot/1322598015508152401 ?

[restive arch]

evet

hocam

düzelmiş

.d

saolun destek için

[limpid pecan]

Hello, I just changed the name of my application, what should I do to make it update on the page?

[torpid mortar]

It will take a while to update on the page. You can try using the "Refresh Data" option.

[thorn tide]

Hey! I am unable to move my bot to a team (it wouldnt let me add it to the team prior to submitting either.)

Is teams just broken at the moment?

[gloomy shell]

are you getting an error message or something else?

[thorn tide]

No response at all, Even checked developer console.. a ton of errors but nothing pertaining to the team it seems

[gloomy shell]

are you doing this from the bot's edit page?

[thorn tide]

Yes.

Not sure if this'll help at all, but worth a shot if you need it.

[limpid pecan]

Thanks, I'll try updating the data.

[gloomy shell]

are you using any sort of adblocker or vpn currently?

[thorn tide]

I don't use a vpn, I was using an adblocker but had disabled it for top.gg, same errors

[gloomy shell]

could you possibly try on another browser and see if you get the same issue?

[thorn tide]

I don't have any other browsers installed on my device. (I use edge)

[gloomy shell]

Let me see if i can have a developer look at this

[thorn tide]

Just tried from chrome (mobile) same issue (thought this might help)

[umbral spruce]

My main got a bot verified on top.gg and it is live, however, when I try to search for the application, it returns no results despite the fact that its live.
-# Application was approved weeks ago.

Also my main account is present in the server, but the account doesn't have perms to chat.

[vagrant wigeon]

this is a known issue at the moment, check pins for more details

[vagrant wigeon]

whats the ID of your main account?

[umbral spruce]

957429541406646352

[vagrant wigeon]

There you go, you should be able to talk on that account now

[umbral spruce]

alrighty, thanks!

[sturdy swan]

How do I remove a review from the website? I want to give more stars

[lone ether]

that's currently bugged if you don't see a delete button next to your review. please drop the topgg page of the bot you put a review on if you'd like me to remove it for you

[normal girder]

who i will contoct to ally here?

[nimble silo]

Search
~~Bots are not correctly sorted by votes when searching.~~Resolved!
Bots are not appearing in search results that they should be (based on descriptions, tags, etc.) Resolved!

But my bot still not appers in search.

[lone ether]

when was your bot approved? you must wait 5 days after approval for it to show up first

[nimble silo]

24 feb

[lone ether]

what's your bot's link? please send here

[nimble silo]

Alr

https://top.gg/bot/1335950148957900861

[lone ether]

reported internally, thanks

sorry for the inconvenience 🙏

[chrome temple]

@pliant mauve @cyan palm I need to DM you something.

One of you.

Nevermind, it stopped.

But there was just a DM raid.

[vagrant wigeon]

If you still need anything feel free to throw me a dm. I assume its okay now though

[chrome temple]

Alright.

[charred osprey]

Is the sorting broken again?
https://top.gg/tag/confessions

[charred osprey]

https://top.gg/tag/reaction-roles

[vestal barn]

It looks like you're checking the sorting for the "Confessions". Based on the screenshot, it doesn't seem like the bots are arranged in a clear ranking order by votes, rating, or relevance. This could indicate a sorting issue. Have you tried switching sorting options (e.g., Most Votes, Newest, etc.)?

[charred osprey]

In the “Top” filter, the bot has to rank itself higher based on the number of votes it receives

[gentle garnet]

chat gpt response

[vagrant wigeon]

this could still be related to ongoing search issues which have been reported to the dev. I will note this too

[nimble silo]

Alright

[limpid shadow]

If the bot recently got the votes it still needs to update

[charred osprey]

How long does it have to be? It hasn't updated in five hours

[gentle garnet]

from experience from prior the rewrite, up to a handful of fays

[elder mortar]

does topgg "Long Description" when adding a bot support stuff like in markdown and discord this

This

[gentle garnet]

yes

[elder mortar]

okie, ty

[limpid shadow]

your stats get updated once per day fyi, your last update was at midnight UTC

we'll optimize this process more over time, but atleast it updates again :)

[gentle garnet]

what about sorting it on the client again if the server isn't up to date with it?

[limpid shadow]

I'd prefer to solve the core issue rather than monkeypatching it

[dreamy lark]

I'm trying to transfer my bot from my team to my profile but it doesn't seem to work. It doesn't show the team on the edit page either. Is it even possible to transfer it to my profile?

[dreamy lark]

forgot the image

[gloomy shell]

You are currently unable to transfer off of a team to a user

You can transfer to a different team instead

Or leave it on its current team*

[dreamy lark]

Ah, okay. Thanks.

[gentle garnet]

obviously but it's a simple "temporary" fix

[granite compass]

https://top.gg/bot/1256629198118715423

[sick haven]

Bots are not appearing in search results that they should be (based on descriptions, tags, etc.) Resolved!
Hey, I see this issue is marked as fixed now but I am still having issues with my bot not appearing in many search terms, which I should be at the top of.

In my description I have a bunch of keywords which I am not ranking for:

forms
application
tickets
verification
security
captcha
anti raid

categories (Tags) seem to be working fine, its just the keywords in my short description which seem to be having no effect

[limpid shadow]

will take a look for you, we're still heavily migrating data in the background so it could be a personalized issue

[sick haven]

Okay thanks :), here is the bot id for reference: 853327905357561948

[solar rose]

I was looking at my application on Top.gg and when clicking "Ask for Reviews" button, I get the following url.

If you're enjoying Rudescore, please consider leaving a review on Top.gg! 
undefinedbot/1279846932503593123#reviews

Not really sure if this is something on Top.gg end or my end.

[gloomy shell]

This is a known problem, I need to add it to our list

thank you

added

[gleaming echo]

My bot has a invite logger to let me know when it gets added to a server so i can prevent it from being in scam/TOS breaking servers. ITs in 10 not from Top.gg

I did realize my invite tracker is not working. Its still not right tho

[solar rose]

I have a invite logger which keeps me updated, but that wasn’t my question, although it was answered.

[gleaming echo]

I dident mean to reply. This is a issue im encountering

[gleaming echo]

No help?

[limpid shadow]

The numbers on discord are approximations + people delete your bot

[gleaming echo]

It logs adds and deletes. Its been at a steady 20-25 this whole time while that number has grown

I fixxed logging to show if neede

[silent bough]

some people click on the invite button but don't invite the bot, and top.gg can't track if the bot has indeed been invited

[gleaming echo]

See i do expect some to not actually get invited but over half of the invites are missing witch throws me off

[slender falcon]

You can add a Redirect URL to the invite btw so that it sends them to site.com/thanks-for-inviting-my-bot?ref=topgg

Might be an idea if you wanted to have another way of checking this

[gleaming echo]

I like this idea. Can't afford a site rn.

I'll look at this later. Maybe some just didn't finish? Idk

[slender falcon]

Just use something like a serverless function on cloudflare or maybe a glitch project to send an API request or something

[gleaming echo]

Just have something Like cloudflair redirect with logs?

[slender falcon]

Like you could make it redirect to domain/invite-success and then redirect back to the top.gg page

get what I mean

[gleaming echo]

Kinda. I have the idea but not sure how to execute that

[slender falcon]

I mean you could make it send a discord webhook or something

[gleaming echo]

Just a post req to webhook. Like the idea Like I said tho. Gotta figure out how to set it up

[iron brook]

TopGGAPIError: 404 Not Found
at Api._request (/home/opc/felyx/v2.0.0c/felyx/node_modules/@top-gg/sdk/dist/structs/Api.js:61:19)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async Promise.all (index 3) {
response: {
statusCode: 404,
headers: {
date: 'Tue, 04 Mar 2025 20:50:16 GMT',
'content-type': 'application/json',
'content-length': '29',
connection: 'keep-alive',
vary: 'RSC, Next-Router-State-Tree, Next-Router-Prefetch, Next-Router-Segment-Prefetch',
'x-cloud-trace-context': 'c05c100bea033766fe76ca6143c257dc',
via: '1.1 google',
'alt-svc': 'h3=":443"; ma=86400',
'cf-cache-status': 'DYNAMIC',

[twilit fox]

for the first one, i think the user has not logged in to top.gg?

because top.gg/user/{id} gives out 404

[iron brook]

Maybe I was just randomly checking, but it should return false instead of 404. Because of this, my bot's vote lock is not working.

[zinc oracle]

Hey, you'll just need to do some basic error checking.

If you're using JS I just pinned a message in #topgg-api of what the basic error checking should look like.

[iron brook]

Okay, I will add 404 error handling, but what about the 503 Service Unavailable error?

[zinc oracle]

503 means the API is down, that can be handled any way you want. Personally I just void the error.

[iron brook]

Thanks! I will add some error handling. Could you help me with one thing? In the recent changes, what will the responses return? For example, in the recent update, if a user is not logged into Top.gg, it now returns a 404 Not Found, whereas it didn't before. Are there any other changes I need to handle manually?

[zinc oracle]

In the example I provide in the api support channel pins it returns false if the user doesn't exist. When you handle the error you can do whatever you want.

[iron brook]

Are there any other changes?

[zinc oracle]

The api had a lot of changes, most of them are listed in the pins of #topgg-api

[iron brook]

thanks

[twilit fox]

@iron brook fyi, the API is currently undergoing major breaking changes as it approaches v0, many SDKs have adapted to this, but the Node.js haven't yet so far

we still haven't heard from Berry -- the core maintainer -- but i could help it through pull requests if i can

[iron brook]

Got it, thanks! If I face any issues, I'll reach out.

[twilit fox]

[gentle garnet]

honestly just don't use a library to just handle one or two http requests

[twilit fox]

you could do that but you would also need to be constantly up-to-date with Top.gg's newest API changes

[gentle garnet]

I didn't have any need to update anything

[twilit fox]

depends

[peak arrow]

Hi idk why but I can't add my server to top.gg servers list

[grand prism]

Top.gg removed server list a year ago

[peak arrow]

Oh

[peak arrow]

Is there any other than top.gg

[peak arrow]

But there are still some servers with voting right

[twilit fox]

there are many other server lists

[peak arrow]

Oh ok

[sand bear]

Is it possible for someone to delete their top.gg review?

[lone ether]

bugged rn but i can remove it for you if you send the bot link

[granite compass]

@vagrant wigeon please help me with this

[lone ether]

what do you want changed?

[gleaming echo]

Ive reported a bot on my bot's page but every time i go back its not reported?

[shell inlet]

reports are broken at the moment, it's a known issue

[gleaming echo]

How can i report in the meantime then?

[shell inlet]

you can dm me

[gleaming echo]

Sent

[shell inlet]

ill reply in a bit

[gleaming echo]

Yep!

[jagged scroll]

Any ETA on a fix for searching a bot that should exist but doesn't without a direct link?

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[slender tulip]

Sorry

And thank you

[vagrant wigeon]

there are currently issues with editing bot pages so it cant be fixed just yet

[jagged scroll]

I'm talking about on top.gg. I can't search and find my bot. I know someone said it was broken ATM and was wondering if y'all had an ETA yet

[gloomy shell]

my response wasn't to you

it was to someone who deleted their message

the search issues should be fixed. could you give me your bot id number

[jagged scroll]

1339301786686591076

[gloomy shell]

let me look into this for you and ill get back with you

[dull bronze]

Hey! I wanna ask, how to edit the server listing on top.gg?

[jagged scroll]

Any ETA?

[sturdy swan]

Can't list servers anymore

[dull bronze]

Hello! Thanks for the confirmation. Really appreciate it.

[sweet crow]

[lament scaffold]

Hey! I’m trying to send test webhooks and I’m just getting “An error occurred, please try again later.”

[shell inlet]

the API was updated recently you can check #topgg-api for more info

[lament scaffold]

Hey! I'm not trying to access the API - I'm just trying to send a webhook test request from the top.gg dashboard 🙂

[shell inlet]

ah okay my bad, have you left the auth blank?

set a password and try sending a test webhook again

[lament scaffold]

I have set a password.

[shell inlet]

can you give me your bot id

because it's working for me on my bot

[lament scaffold]

1274266020617519168

[shell inlet]

can u try now

[lament scaffold]

It's worked! Thank you!!

[supple scarab]

why is https://top.gg/api/bots/{bot_id}/votes returning an empty dictionary even though the bot has been upvoted?

[blazing lily]

I'm guessing it could be caching How long ago was it upvoted?

[shell inlet]

yeah that endpoint is not working as intended atm

you can check the pins here and check #topgg-api for more updates

[ivory holly]

Why this happen

[vagrant wigeon]

if you scroll up after clicking the button, does it show any of the fields with errors?

[ivory holly]

You see in the video i clicked it so many times no thing happen

No errors

[ivory holly]

I rec the video after click 3 times

[spark junco]

Try to clear cache and try again

[ivory holly]

Okay

[vagrant wigeon]

let me know if that works or not

[ivory holly]

Its work

[ivory holly]

Ty

[vagrant wigeon]

Nice im glad 🙏

[ivory holly]

np

[inner jacinth]

@fluid birch Can you please guide me that I have changed my bot name, will it get automatically updated on Top.gg website?

[wild stone]

@inner jacinth

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[vagrant wigeon]

(if you dont see this button on your bots page let one of us know and we can do it for you)

[solar fiber]

How long does it take for the bot to appear on the tag page after getting approved?

[gloomy shell]

after being approved - maybe 15-20 minutes

*should be

[solar fiber]

dam i can see now

[jade portal]

Hey! Here I can ask for help related with the @top-gg/sdk package? I'm getting 503 response error

[lethal bolt]

Hi, you can ask those kind of questions in #topgg-api thanks 🧍‍♂️

[magic cypress]

Why dont i got acces to view my dashboard?
As i want to get my top.gg bot token.

[zinc oracle]

I dont see a bot submitted on that account, what bot are you trying to get a token for?

[magic cypress]

I mean I used Botghost to get something. And it said it needs a top.gg tolken.

Token.

[zinc oracle]

You need to have the bot listed on top.gg to get a top.gg token

[magic cypress]

Ohhh

Alright

[zinc oracle]

https://support.top.gg/support/solutions/articles/73000502500-how-to-add-your-bot

[magic cypress]

Alright, il do it when i hop on my pc! Thanks!

[elder mortar]

until my bot doesn't get verified I can't test votes, true?, or is there any way?. I'm setting up to listen topgg API when an user votes

if not I just wait for it and done

[supple mica]

Correct

[inner jacinth]

I am getting this I don't know why

[lone ether]

what are you trying to access?

[inner jacinth]

I am trying to open my profile, same problem I am getting when I am opening my bot page

[lone ether]

can you try logging out and logging back in

[inner jacinth]

sure let me try

[supple mica]

Hello

I was pinged

Hello @inner jacinth

Let us know if logging out/back in works

[inner jacinth]

not worked

[prime ether]

same here

even different browser

[inner jacinth]

maybe website is down

[lone ether]

-troubleshoot

[wild stone]

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[supple mica]

What link are you trying to get to too btw^

[prime ether]

https://top.gg/user/4489358413565460480

[lone ether]

their profile

[prime ether]

for me

[inner jacinth]

and bot profile

[supple mica]

kk

[prime ether]

Also seems like, it loads => errors

[lone ether]

site is not down, i can access it

[lone ether]

can you send your bot link

[prime ether]

seems like this error is wanted?

based on the path xD?

[inner jacinth]

https://top.gg/bot/1155412100261363762

[lone ether]

can you try now?

[inner jacinth]

same issue

[lone ether]

can you try clearing cache please

[inner jacinth]

let me try on other browser

[inner jacinth]

it is working on other browser
thank you for you help

[lone ether]

glad that worked

@prime ether have you tried the troubleshooting steps?

[prime ether]

Expect of logout yeah, I use "Disable Cache" by default xD

[lone ether]

hmm can you try those steps again in about an hour please

how long have you been having this issue for?

[prime ether]

Could do that tomorrow since its a little bit late for me xD

[prime ether]

When I wrote my msg here the first time

[lone ether]

which is?

[prime ether]

^^

[lone ether]

alr thank you

[prime ether]

👍

[lone ether]

maybe it will fix itself in an hour, let me know tomorrow

sorry for the inconvenience

[limpid shadow]

hiya we're seeing some issues

[distant egret]

Hey, I'm not associated with any projects or teams, but the "Delete Account" button is still disabled (just testing)

[tight citrus]

Is this allowed? They've literally just iframed their entire website directly into the long description

fully browsable too

[shell inlet]

thats weird ill repro this and report internally thanks

[shell inlet]

yes its allowed

for more ideas check out mimu and pixxiebot’s top.gg bot pages

[tight citrus]

gg BG website incoming

[edgy bison]

I attempted to submit a report for bot "Paw Bot" with ID 663823539672973353 but on 2 different browsers i wasn't able to submit it. So i thought i'd ask about it here. This bot has been offline for over well over a year. And for at least the last 6-8 months I haven't seen it come online at all (it used to come online for limited times but doesn't do that even anymore). Not sure if that is something y'all want us to report or not.

[grand prism]

As long as you are able to add the bot to your server, top.gg has no reason to remove it from their site

They only remove bots when they are removed at the Discord level (Unknown app) or when the bot is flagged by Discord afaik

[vagrant wigeon]

I believe on-site reports arent fully working rn. I can have a look at this for you now though

[proven rivet]

How can we make that 🤔

[shell inlet]

-htmldesc

[wild stone]

@proven rivet

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[proven rivet]

k

[celest egret]

Just wanted to let you know that I accidentally reported a review on my bot. Sorry.

[shell inlet]

no worries

[high swift]

Hi, guys. For the second day I have been trying to make this API work, apparently I am very stupid. I don't want to use any webhooks or anything more complicated, I just want to get api data on the people who voted for my bot, why is it so difficult to do in this api, I have already connected the Api warframe to the bot and there, given the more extensive version of the information, it was easier for me to work with it, but here I need not so much, but nothing works.

Can someone help me a little to figure out why this code does not return voices, I checked the ID and TOKEN of the bot several times, everything is correct. It returns the status of 200 but there is no content, although my bot already has 5 votes (2 of them recently)

import requests

api_key = "TOPGGTOKENBOT"
url = f"https://top.gg/api/bots/IDMYBOT/votes"

headers = {"Authorization": api_key}

try:
    response = requests.get(url, headers=headers)
    response.raise_for_status()
except requests.exceptions.RequestException as e:
    print(f"Error in request: {e}")
else:
    print("Status code:", response.status_code)
    print("Content:", response.json())

If someone understands why I get status 200 but do not receive data, please tell me what I need to do so that it finally works

Please help...

[grand prism]

Check pinned messages

It looks like this endpoint hasn't been fixed yet

[high swift]

I found it. So now this is essentially a global problem? So it's not me being stupid and doing something wrong?

API Issues
The following endpoints are not working as expected:
/bots/{id}/votes
/bots/ Resolved!
/bots/{id}/stats (both GET and POST) Resolved!
/bots/{bot}/votes?userId={user_id} Resolved!

[high swift]

So just need to wait until it is fixed. Thank you for the information, I was almost disappointed that topgg api will not work as I need...

[dense iris]

I need help because when I vote for a bot it should look like an ad and it doesn't appear, it just shows an error message and I can't vote.

[lone ether]

can you take a video of it please?

do you have adblockers on actually, can you turn them off

[dense iris]

Ok, the only problem is that it will be in Portuguese, ok?

The language

[lone ether]

no problem

[lone ether]

can you try clearing your cache please

for chrome

[dense iris]

Ok

It didn't work

[lone ether]

can you try another browser please

[dense iris]

Ok

[dense iris]

It worked, the problem was just Chrome, thank you very much @lone ether

[lone ether]

no problem!

you could try clearing data for chrome or just top.gg if you want to use chrome

[dense iris]

Ok

[zinc oracle]

Fixing legacy code takes a lot of time.

Whats the bot ID?

[gloomy shell]

Search should be fixed

which includes listing new bots to the site

[zinc oracle]

Hey! Would you mind rechecking search for your bot?

[lone ether]

there's no way to change that unless you delete the account and recreate it but that takes a week

there might be an option to change it in the future, keep an eye out in #954488568967995472

[icy heron]

hi have you tried logging out and relogging in? i cant guarantee if this would work but i just thought of it

[brisk dagger]

Hey I was wondering if it's against tos to do a giveaway for all people that rated my bot (doesn't matter if negative or positive) to incentive rating

[gloomy shell]

by rated do you mean left a review?

[brisk dagger]

Yeah

[gloomy shell]

then yes, that is against our guidelines. regardless of their negative or positive review, you cannot incentivize them

[brisk dagger]

Ok

Thx

Just wondering, where are those developer terms? I can only find the user tos

[gloomy shell]

-guidelines

[wild stone]

Bot Guidelines
Review Guidelines
Voting Guidelines
Auction Guidelines

[gloomy shell]

Under "review guidelines"

[brisk dagger]

Ah thanks

Wondering about the first thing, I have a vote streak feature which provides additional rewards but you lose it if you didn't vote for 24 hours, I think that should be fine with this but not 100% sure

[gloomy shell]

yes that is fine

as long as they are voting for your bot, it is gucci

[tight flame]

Hey!

I'm having trouble submitting my bot

it returns a graphql response of:

{
    "errors": [
        {
            "message": "You do not have permission to submit this product for review",
            "locations": [
                {
                    "line": 2,
                    "column": 3
                }
            ],
            "path": [
                "submitEntityForReview"
            ],
            "extensions": {
                "code": "UNAUTHORIZED"
            }
        }
    ],
    "data": null
}

and then if I even try deleting the bot from the site it says there was an error aswel..

[limpid shadow]

hey, which bot is this? can you share the URL?

[tight flame]

https://top.gg/bot/1242399606675865652

[limpid shadow]

thank you!

I'll check for you

[tight flame]

also even changing data on the bot seems to not save.

[limpid shadow]

taking a look

Thanks for reporting @tight flame. I pushed a fix, you should be able to edit and submit your bot in around 5 minutes

[tight flame]

TY :D

yep submitting worked now, tysm :D

[desert bloom]

can't scroll these tags on phone, and so tags that I use (Anime) is not accessable on phone

Auction Anime slots also barely gets 1/3 of the estimated views these days because of this

[tight flame]

Hey, I'm seeming to not be able to save properties on my bot

checking the payload of the graphql it seems it's not even sending what I've changed

[desert bloom]

click a few times, seems to work once you click many times

[tight flame]

I've tried like 60 times

but I'll keep trying

[limpid shadow]

will look into

we block adblock views now, that's why the reduce in impressions

[tight flame]

I think it's just the background URL that doesn't save, other things I modified saved first try

[desert bloom]

Ah, the background image has been discontinued for awhile, and so you can't set it anymore

[limpid shadow]

@desert bloom @tight flame no need to click multiple times, it takes up to 5 minutes for the site to update

[tight flame]

ohhhhh thanks for letting me know lol

[nimble silo]

when the search issue gonna be fixed?

[limpid shadow]

Is already fixed if your bot isn't visible right now edit it and wait a day max

[nimble silo]

alr

[peak sleet]

@shell inlet Hey bro you have checked bot verification name Rynex you have said that this is modified version on Krypton v2 I want to tell my bot is in javascript language and Krypton is in python so please recheck that application

[shell inlet]

you can dm me with the info and re-submit i'll take a look

[peak sleet]

Okay sure your dms open ?

[shell inlet]

yes

[silver sedge]

I’m the owner of this app: 1232384723188449283.
I’ve refreshed the data multiple times, but it still shows my old name.

[silver sedge]

[peak sleet]

I cant send dm to you

[shell inlet]

then it's you who's dms are off

[shell inlet]

can you try logging out and back in

[peak sleet]

Yup mine is off wait making it on

[peak sleet]

Enabled my dm

[shell inlet]

-cacheclear

[silver sedge]

done i'll inform you after sometime

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[shell inlet]

also clear your top.gg cookies and log in

[silver sedge]

the issue is this

[shell inlet]

yes because your user profile itself isn't cached yet

https://top.gg/user/1156173961034465333

seems like you changed your name very recently

[silver sedge]

nope

its been a long time

about 2 months

[shell inlet]

let me know if it still doesn't work after clearing your cache and logging back in

[silver sedge]

i did but no changes

[thick plover]

isn't it fixed yet?

[lone ether]

changing names doesn't work

#support message

[hasty dragon]

#support message

[shell inlet]

^

not live yet

so have to wait

[zinc oracle]

Bot ID?

Its been transferred back to the account that submitted it.

IE your current account

Only you can delete your own account

[lone ether]

send your profile link

[zinc oracle]

did you have a server on top.gg before?

I'll poke a cm about it

I'll send you a DM

Op your DMs are off, DM xiuh @gloomy shell

you probably wont be able to send a dm to xiuh with your DMs off

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[zinc oracle]

Its alright, it was going to just say DM xiuh anyway ^-^

[silver sedge]

@shell inlet its still the same

[shell inlet]

@silver sedge hey this is a known issue now, i can't say for sure when it will be fixed

[exotic breach]

ayo is widjets down?

rip spelling

[limpid shadow]

update your avatar

ah, you recently moved to team -- pushed a fix, sorry!

[sturdy swan]

Yoo

[trim mirage]

I updated my discord bot pic how can I change on top gg

?

[acoustic flame]

I transferred ownership from the bot's team to myself. Then deleted the team. Now I cant edit the bot anymore, help 😭
Heres the bot id: 769921109209907241

[vagrant wigeon]

i'll take a look for you

[vagrant wigeon]

-refreshdata

[wild stone]

@trim mirage

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[trim mirage]

Thx

[vagrant wigeon]

Can you access the bot now?

also in the future make sure to transfer the bot back to yourself before deleting the team (you shouldnt be able to delete the team before doing this anyways)

[acoustic flame]

Yes! Thank you very much

[acoustic flame]

That is exactly what I did actually. It showed that I was the owner for a bit after the transfer completed. I checked back after a few hours and I couldnt access it anymore, weird. Or do you mean to transfer from the team, do the transfer one more time (from myself to myself lol), and then delete the team? Anyways, thanks for the quick resolution 🙂

[vagrant wigeon]

you should have just had to transfer it the once (from the team to yourself)

was the bot in a team before you transferred it? so did you just transfer it from (team - yourself) or did you transfer it from (yourself - team - yourself). looks like it was the first but wanted to double check

[acoustic flame]

Alrighty, that's what I had done

It was in a team before I transferred it. So, the first one yes

[frank lintel]

hello, i've been trying to invite Orli PM to one of my discord servers through the top.gg website but every attempt is met with an "unknown application" error. I tried looking for an information regarding the bot's status but failed to find anything. is the bot still available? is it discontinued?

[gloomy shell]

unknown application usually means its been deleted from discord, and therefore does not exist.

if you let us know the bot ID or the page URL we can remove it from the site

[frank lintel]

i sure can, here's the link

https://top.gg/bot/712620191045124126

so i assume it's gone for good?

[gloomy shell]

Yeah thats what it sounds like.

Nice idea for a bot though

hopefully you're able to find an alternative

[frank lintel]

thank you! and thank you for answering

[raven jetty]

Hi @gloomy shell, can you transfer my bot that is in a team to my account?

[zinc oracle]

is transfering not working for you?

[raven jetty]

I don't see the input

[zinc oracle]

Can you send me a screenshot?

[zinc oracle]

hmm

@supple mica is that normal 🤔

[raven jetty]

I'll try things without breaking my browser

[vagrant wigeon]

are you using an adblocker by any chance

[limpid shadow]

[raven jetty]

no none, but I think brave has one

[limpid shadow]

it does yeah

try to do a hard refresh

right click -> inspect -> right click on refresh button -> hard refresh and clear cache

[raven jetty]

its good !

thanks

[limpid shadow]

awesome

[raven jetty]

the user ID I need to transfer to is my discord ID or topgg?

[limpid shadow]

either should work

i recommend top.gg id though

that's our first check

[raven jetty]

it's good it works, thank you very much veld

[limpid shadow]

weird though

[rapid arrow]

hi, I am not able to press save after editing the invite link on https://top.gg/bot/815564870011453480/edit

I have to modify the link by removing the URI redirect

[lone ether]

can you try editing on another browser please

[gloomy shell]

Usually it still saves, it just doesn't give a confirmation screen

[rapid arrow]

I have tried using another browser and attempted multiple times, it still doesn't save. is it possible for you guys to do it on the backend instead? thanks a lot!
https://discord.com/oauth2/authorize?client_id=815564870011453480&scope=bot applications.commands&permissions=347200

[gloomy shell]

are you wanting the invite url set to that?

[rapid arrow]

yes please, thanks

[gloomy shell]

its because you have no languages

Try again and set a language (English)

and it should let you save

[rapid arrow]

yes it works now!

thanks a lot

[gloomy shell]

its a known issue that it isnt marked as required but it actually is required

[rapid arrow]

maybe would be better to show a form validation

[gloomy shell]

i'll make sure we take a look at that soon

[rapid arrow]

yeah

thanks a lot!

[gloomy shell]

yw! sorry for the problem

[acoustic flame]

help it happened again

I can't edit or reply to reviews of the bot anymore and it doesnt appear in my profile either, I think I lost ownership over it again 😭

...

get out

[sweet grove]

What you mean lost it? You owned it and someone took it?

[thick plover]

new issue @limpid shadow

graph isn't updating. and votes aren't counting

[acoustic flame]

It was previously in a team, I transferred it over to myself from the team and then deleted the team. But then a few hours later I wasnt the owner of the bot anymore - #support message for details

derek helped out and I got ownership back - but now it appears that isnt the case anymore

[sweet grove]

Oh okay it’s probably “ownerless” in the case, someone will be with you soon to help you out regarding that.

[acoustic flame]

alright, good to know. Is it a new issue?

[sweet grove]

I assume so, I know you’re not the only one as I had the same issue myself.

The developers are aware of it though!

Sorry about the inconvenience, we shall get this resolved for you ASAP.

[acoustic flame]

oh I'm glad I'm not the only one. Thats a relief atleast

[acoustic flame]

No worries! I appreciate the team looking into it. Thanks 🙂

[light rain]

You can dm a mod regarding ownership transfer

[acoustic flame]

Okay, thank you

[vagrant wigeon]

@acoustic flamehas someone helped you with this yet?

[acoustic flame]

Ah no it was late last night so I didn't approach anybody yet. I'll dm you rn 🙏

[turbid torrent]

how long does it take for a bot to get verified?

[lone ether]

-upto

[wild stone]

@turbid torrent

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sturdy swan]

umm i modified it completely still rejected, which command is still pending can u tell me ?

[sturdy swan]

@light rain

sorry for ping

[sturdy swan]

Hey is it possible to have the owner of my bot on top.gg given to me? I removed my old developer from the team and it shows his name as the creator cos he was the one that applied for it. I can provide complete proof of bot ownership as well as domain ownership.

[vagrant wigeon]

hey! you should be able to ask him to transfer the bot to you using the new transfer feature

#954488568967995472 message

[sturdy swan]

we are not on good terms, he wouldnt lol

[vagrant wigeon]

Unfortunately this is something you would need to figure out between yourselves, especially as he was the one to originally submit the bot. We only really transfer ownership in this way if account access is lost/ the site doesnt work

[sturdy swan]

? ok lol

[fair stump]

Why are so many riot Games accounts on her bio 😭

[sturdy swan]

idk

[livid pendant]

How do I transfer a team to a different owner?

I only have the delete member part

[livid pendant]

@pliant mauve @limpid shadow @gloomy shell

@lone anvil

ty

[lone anvil]

no need to ping veld or xiuh, ty tho

[livid pendant]

are you able to assist with requests?

I have a team I want to transfer to a new owner should I just delete it or

[lone anvil]

I'm not sure if you can transfer team ownership
You should be able to transfer bots inside of it to a new owner (and a new team) however

[livid pendant]

Yeah, we did that

[livid pendant]

Thank you

How do I get the role now that I got the transfer?

[stone spoke]

Hello can i know why my bot not reviewed

It have been taked soo long

[gloomy shell]

Our reviewers are volunteers and review bots in their free time. It'll be reviewed when it is time

[stone spoke]

Ok

[livid pendant]

Hey, for some odd reason my pfp isn't on top.gg

[gloomy shell]

it'll update the next time you re-authorize

[dusky chasm]

Good morning, about a week ago I sent my bot for evaluation but I still haven't received a response.

[shell inlet]

Hey the current reviewal time is 1-2 weeks so you have to wait

[dusky chasm]

thank you

[livid pendant]

I did logout and login back in