#support

1 messages · Page 104 of 1

main arrow
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Yes

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It will not load, on anything other than Safari, it just has the spinning loading wheel go on forever

lone ether
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i see

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do you have vpns on or anything?

manic depot
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The voting page has been stuck on the spinning wheel for me as well, for the past week

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Happens on both browsers I have, no vpn

lone ether
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i see

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can you try from another device please

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try clearing cache as well first please both of you @manic depot @main arrow

main arrow
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No vpn either, trying another device now

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It won’t let me access the website on desktop

manic depot
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I fixed mine by reading old posts here, I just had to log in through discord

main arrow
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It’s different tho, it acted like I voted but I didn’t get the rewards (on mobile, the site doesn’t work on desktop)

lone ether
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wdym doesn't work on desktop?

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what does it show?

hallow frigate
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hello, small question: is there an estimated time for when we will be able to update the server count on top.gg again. i don't think im the only one who has this error
Failed to update server count: 500 - {"message":"An unknown error occurred, sorry!"}

lone ether
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-knownissue

wild stoneBOT
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topgg Thanks for reporting this bug!

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

hallow frigate
shell epoch
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Mine just updated finally, thank you

hallow frigate
lone ether
hallow frigate
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okk thank you

shell epoch
torpid rune
#

Is there a way to fix this or is it my end? Fixed this - it was putting it on a team straight away that bugged it

obtuse oracle
#

Y’all I’m confused… I made an application to add a bot to my top.gg account around 24 hours ago. Now when I went to check on it, the application is gone…

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Have I been denied or something?

oak bloom
obtuse oracle
#

Huh… so do I need to put another application in or something?

rustic mist
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How do I get a bot lobby?

oak bloom
obtuse oracle
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Okay!

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Thanks!

oak bloom
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I'm waiting for my bot approval too ^

rustic mist
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How to get the approval?

light rain
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Please check pins

torpid rune
# light rain Please check pins

I can't see the issue of the bot disappearing when being submitted on there? I'm unsure if it needs to be re-submitted or if it's just visual, don't wanna spam it or etc

torpid rune
lone ether
lone ether
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could you try clearing your cache and let me know if it shows up?

torpid rune
lone ether
#

all good

torpid rune
lone ether
#

alr reporting, ty

obtuse oracle
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Is there a realistic time that applications actually take? I’m not trying to rush anyone I’m just curious cause it says 2-3 weeks when submitting but my last bot was accepted in like 4 hours 😂

lone ether
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reviewing is currently on hold till site bugs are fixed

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you can see #mod-logs when we resume reviewing bots worryThumbsUp

sturdy swan
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Same problem - ID: 1235045274200703017

lone ether
obtuse oracle
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I feel like the website should have like a little warning or something on the main page to say that applications are temporarily on hold or something

limpid shadow
obtuse oracle
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Oh no I’m not worried about that! I’m just saying as a general rule. Maybe for people who aren’t in the serve that’s all!

limpid shadow
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should be resolved in the next build :)

tacit ice
lone ether
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known issue prayge

smoky cliff
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every time i try to vote for a bot it gives me unlimited ads and above it it has the loading thing

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😭🙏

limpid shadow
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@smoky cliff you're logged out

smoky cliff
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alr

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ty

limpid shadow
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the loading issue should be fixed in around 30 minutes :)

distant egret
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the titles bug is fixed, should i try submitting now?

lone ether
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i don't think the webhooks are working in the server yet

distant egret
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alright

sand bear
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Did the site fix the bot posting issue yet?

limpid shadow
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You can post your bots, but for now they don't show up on your profile for now

sand bear
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alright I submitted my bot but am not sure if I set an invite link is it possible to check?

limpid shadow
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yeah we JUST fixed the bug so you should be able to see it on your profile now. :P

sand bear
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🔥🔥🔥

limpid shadow
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if it doesnt show up yet, give it a minute or two

swift oracle
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Nice! Can confirm fixed!

sand bear
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Is there anything I could do to speed up the pending process? My bot has features which makes people vote on top.gg for access to them and has partnered with a big server it’s launching today (could be tested before tho) I’d have to remove these features till it’s approved

limpid shadow
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Hmm... I'm not sure at the moment

sand bear
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It does work 🔥

limpid shadow
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🙏

sand bear
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thanks

limpid shadow
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Glad to hear

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to answer your question though, the review process is currently halted to avoid causing issues with the new rewrite of the site. We should pick things back up soon, but, there's no guarantee that you'd be able to get your review today.

sand bear
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oh 😭

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does the capitalization of a category tag effect the search algorithm?

tacit ice
#

yall need to fix yall indexing script

simple ermine
glass cloak
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hay guys, users still are not getting rewards for votes in my bot

obtuse oracle
simple ermine
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Some people I guess

glass cloak
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users still are not getting acknowledges for votes in my bot

tacit ice
simple ermine
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half the website is down, it is what it is, It's being fixed

lone ether
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everyone please be patient, the team is working hard to fix the bugs prayge

glass cloak
lone ether
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i believe the voting issue is fixed

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what exactly doesn't work?

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when users vote, does it say "thanks for voting" on the website?

glass cloak
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yes, but when i use the api to check if they voted, it returns that they didnt

lone ether
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there have been changes to the api, please check #topgg-api

glass cloak
glass cloak
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always returns no vote

lone ether
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you'll have to ask for help in that channel prayge

heavy talon
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@lone ether sorry, i think i messed up with the recording software , will try again in 12 hours

heavy talon
next magnet
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I am trying to add money to the wallet but when i press it it it disappers

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please help asap

sweet grove
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appears I can't delete my bot

plush roost
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I click the button and get no response

wild stoneBOT
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@sweet grove

topgg To delete your bot from the site:

topggDotRed Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
topggDotRed Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

topggDotBlue You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

lone ether
wild stoneBOT
#

@plush roost

topgg Adding Your Bot To Top.gg

topgg_ico_bot So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in ⁠#support !

topgg_ico_note Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces, maximum 12)
  • Atleast 1 language (EN - English)

topgg_ico_question If you still can't submit your bot, make sure your ad blockers/VPNs are off.

topggDotRed Click here to follow our guide!

plush roost
lone ether
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can you show a ss please

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@plush roost

plush roost
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(I did the same procedure on the computer about 20 minutes ago)

lone ether
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remove all optional information please and try submit again

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if you filled out reviewer notes remove that only first, should work then

plush roost
lone ether
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okay submit with only required fields please

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you can fill out optional ones later

plush roost
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nope

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It doesn’t work

lone ether
# plush roost

for your long description can you just use words please

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no html or css

plush roost
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markdown?

lone ether
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you can try that yeah

plush roost
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It still doesn’t work

lone ether
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try only one language instead of 2

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and 1 category

plush roost
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nope

lone ether
#

refresh page and try from beginning 🙏

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i just submitted a bot and it worked

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it might be headline too long too

plush roost
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ty

lone ether
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np

slender falcon
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Just a heads up, the /api/bots endpoint is still partially bugged

Even if you set the limit to 500, it only gives you 100

twilit fox
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cc @limpid shadow

tacit zodiac
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I dmed veld :^) probs should’ve put it here

limpid shadow
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The new api has a limit of 100

slender falcon
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I mean its sort of a big deal

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then I'm gonna have to change our fetcher

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440 fetches instead of 88 :^)

limpid shadow
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I outlined it in my api doc

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And it was fine

slender falcon
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Did I miss it

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@limpid shadow

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it wasnt mentioned?

limpid shadow
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Oh NVM

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I swear i mentioned it somewhere

slender falcon
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Welp

limpid shadow
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Anyways the cap is there to avoid memory congestion

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Rn we do a lot of data fetches for legacy

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So i can't do 1k

slender falcon
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I was only going 500 per

tacit zodiac
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Is it possible to return it to 500 where it was previously?

slender falcon
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the limit was never 1000

limpid shadow
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No 100 is the hard cap without me scaling to a 10k gcp bill

slender falcon
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Alright, is the cap due to change in the future then?

limpid shadow
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Memory usage goes crazy on large fetches

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Most likely in v1

slender falcon
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Alright, guess we'll just have to work around it for now

limpid shadow
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Just increase the amount of fetches

slender falcon
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Yea am doing that now

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just means its gonna take 5x as long for us to get all the data

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since we abide by the rl

limpid shadow
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Isn't the rate limit like 100 reqs per minute it something

slender falcon
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for /api/bots/

limpid shadow
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Oh

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That's 6000 bots per minute?

slender falcon
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so instead of 88-95s (due to processing the data) its 440-500s now

limpid shadow
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So you could scrape data every 5 minutes no?

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99% of the bots don't get votes every 5 minutes

thick plover
limpid shadow
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So scraping every 5m seems wasteful

tacit zodiac
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Would take around 8 minutes to fetch all of the data, and we fetch once an hour

slender falcon
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but then if the site continues to grow its gonna grow exponentially

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we have been fetching since the site had like 20k tbf

limpid shadow
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Increase fetch resolution based on rate of votes

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Bots with 20 votes per month don't need 4000 fetches per month

slender falcon
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I dont have full time to put into topstats, the fetcher is hella basic lmao

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it'll be fine for now anyway

tacit zodiac
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I mean tbh we also want to provide accurate statistics, people want to know when they do get votes

thick plover
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@limpid shadow please help

slender falcon
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we can wait for the cap to increase

limpid shadow
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🫣 yeah i also still work full-time next to topgg

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I'm just saying that 6000/min should last you like far into the future

fleet pasture
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Hello Nobs, any news ?

limpid shadow
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I need to write a projection layer on the graphql man

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Such a pain in the ass 🤤

slender falcon
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no matter the size of the bot

limpid shadow
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I can increase rl

slender falcon
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either way, it'll be fine for now

limpid shadow
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That's no problem

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I just want to get this over with and build v1

slender falcon
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build v1 and increase the cap, that would be better honestly

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I get wanting to keep costs low

limpid shadow
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It's not about wanting to keep costs low

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Our internal api transfers like several gigs of bandwidth per second

slender falcon
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ah okay

limpid shadow
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Why not do things like make a vote webhook proxy

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Let people use that instead

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There's plenty of ways around linearly fetching every bot

slender falcon
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I mean like I said, if the cap is likely to change or rl are gonna be increased in v1 we can wait for that
We only fetch every hour

limpid shadow
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Every hour is plenty of leeway

slender falcon
limpid shadow
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That's fair

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But that would incentivize them

slender falcon
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I know Woo already has one

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May need to talk to him about it

gentle garnet
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I have bad experience with proxies, because if the middleman goes down, I don't recieve webhooks anymore

and if I have to be the middleman, what prevents me from spaming shit votes

slender falcon
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purely to avoid that

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that and secure tokens

limpid shadow
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there's like 3 middlemen in top.gg infra already hehe

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browser -> api -> internal api -> message queue -> webhook handler

gentle garnet
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no matter how much you try, your service will go down - either forgot to renew a ssl cert, dns is stupid, your scaling has a bug, your proxy does weird stuff, and what not

slender falcon
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which lasts 15 years :^)

limpid shadow
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either way

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how were u planning to do it with other platforms

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e.g. servers when they were a thing

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they have like a million+ listings

slender falcon
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We were waiting on an api for it tbf

tacit zodiac
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:^)

slender falcon
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that never got added

limpid shadow
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you wouldn't be able to update that hourly

slender falcon
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yea you right

tacit zodiac
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I mean there isnt any other way of getting that data

gentle garnet
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topgg firehose when

tacit zodiac
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Unless we have users directly submit the servers in some way or send the data themselves

limpid shadow
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im good thanks zzz

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yea

slender falcon
tacit zodiac
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Its kind of the chicken and egg problem

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In order to attract users we need to actually show data

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And if users dont post data we have no data to attract users

limpid shadow
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yea

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so u show data that matters

tacit zodiac
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Yeah

limpid shadow
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aka the bots that actually see vote traffic

tacit zodiac
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True

limpid shadow
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there's no point in refetching bots that see 2 votes every month

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so you'd inrease your fetch rate based on traffic

tacit zodiac
#

Fair

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Probs allow us to be more accurate with bots that have more traffic/data to provide too

limpid shadow
#

hell yea

slender falcon
#

until we get the complaint from small devs

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"Why isnt my bot being updated"

limpid shadow
#

welcome to the world of software engineering bcaApprovingNod

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hehe, either way

tacit zodiac
limpid shadow
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we can make it work later down the line

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lmaooo no im good

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im talking to sales tomorrow morning

tacit zodiac
#

ooh fire

limpid shadow
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tbf

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i dont care if you wanna use multiple ips or something

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just keep the per-fetch low

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like i would even love if you could do 10/req

tacit zodiac
#

I mean if you raise the ratelimit even our implementation rn works

limpid shadow
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because that's the same pagesize as our own pages

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so we'd cache those anyways

tacit zodiac
#

Ah

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@slender falcon

gentle garnet
limpid shadow
#

the api ratelimit is 100/minute btw

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not 60

tacit zodiac
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For /bots?

slender falcon
limpid shadow
#

any api endpoint

slender falcon
#

need to update docs then

limpid shadow
tacit zodiac
#

ty

slender falcon
#

👌

limpid shadow
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we also dont block for an hour nowadays

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we throttle

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pls submit PR

tacit zodiac
#

Noice

limpid shadow
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I set it to 200/min

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good luck

tacit zodiac
slender falcon
limpid shadow
#

no

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why would i joke about that

slender falcon
#

cool I'll toy around with it then

limpid shadow
#

as i said

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the problem is mem usage from the sheer amount of data per payload

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not actual throughput

slender falcon
#

tbf

tacit zodiac
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less data to cache

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:^)

slender falcon
#

it takes 2.7s for 100 bot return

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so I get it

limpid shadow
#

yea

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that goes up exponentially

slender falcon
#

even 2s for 50 holy

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1.4 for 10

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yea okay I see your point

limpid shadow
#

nextjs hnsPeepoSmileOwO

tacit zodiac
#

wait

limpid shadow
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for reference

tacit zodiac
#

External api runs on nextjs?

gentle garnet
#

using rust would solve that /j

limpid shadow
#

yea

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nah C# is fast enough

tacit zodiac
#

Gad damn

slender falcon
#

I'm guessing we'll get to test v1 :^)

limpid shadow
#

avg response time on internal api

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10ms per request for 50% of all requests

tacit zodiac
#

love that

slender falcon
#

at some point just let us exclude fields lol

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we dont use longDesc :^)

limpid shadow
#

yea that's what projection is

slender falcon
#

👌

limpid shadow
#

graphql lib we use supports it

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but only for sql directly

slender falcon
gentle garnet
#

should rather be include data and not excluse data - so it's automatically as little as possible

limpid shadow
#

yea

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either that or we move to not using json in our internal apis

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because the benefit of using full response objects is that it's consistent

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so we can cache it in between calls

tacit zodiac
#

Is v1 api gonna be graphql?

limpid shadow
#

no

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external apis are always restful

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graphql is for our clients

tacit zodiac
#

👌

slender falcon
#

ngl our data fetch could be so much faster without longdesc lol

gentle garnet
#

yt does stuff like this

limpid shadow
#

makes sense

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but yes

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external api would fetch directly from internal services instead of graphql

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so it'll be marginally faster anyways

tardy radish
#

i have this problem since a few days but only with this account (bender.py)

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its the same with other browser, other device with that account I get everytime a 500 error when I try to change bot settings or vote

tardy radish
#

dm?

limpid shadow
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The bot page

tardy radish
#

every bot page and user page

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Left: curet (Discord Account)
Right: bender.py (Discord Account)

lone ether
tardy radish
lone ether
#

give me a min

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can you try now?

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@tardy radish

limpid shadow
tardy radish
#

not working on pc, macbook and phone - i think there is something with my account

pseudo heart
#

Works for me

limpid shadow
#

strange

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what error do you see?

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i guess 500

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wack

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let me take a look

gloomy shell
sweet grove
#

I deleted the team, and it’s owned by me

gloomy shell
#

If it was on the team when you deleted it, you effectively left it ownerless

sweet grove
gloomy shell
#

If you reach out to a mod you can get it deleted. I'm not available at the moment but any online mod can help

tardy radish
#

idk if this helps

lone ether
#

to your bot

sweet grove
lone ether
sweet grove
#

yes

lone ether
#

alr

#

done worryThumbsUp

sweet grove
#

thanks

lone ether
#

nw

radiant heron
#

why its impossible to Submit a bot to top.gg?

#

It only loads the button Submit again

gloomy shell
#

Have you filled out all the required information, including the headline, short description, prefix, and at least one category?

radiant heron
#

everything else i did

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and nothing

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tried even different browsers 😂

woeful prairie
#

can anyone help me delete my bot from top.gg

gloomy shell
#

I would remove everything except those required items and try again. You will be able to add them back later

shell inlet
radiant heron
gloomy shell
radiant heron
gloomy shell
#

Did you try removing everything but the four things I listed?

radiant heron
#

yes...

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this is all i have

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all other are empty

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and still

#

😃

#

and now i found another issue.

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When i click to add team when adding a bot it opens the block that immidietly closes and cannot be opened again 😭🙏

gloomy shell
lone ether
gloomy shell
#

However not sure what else could be your issue for submission HMM

#

Oh wait

lone ether
# radiant heron

can you try removing any html or css from your long description please, you'll be able to edit later

gloomy shell
#

Can you also try filling out the invite url section?

#

That might be a newly required field

lone ether
#

but its on the optional section

#

i submitted this morning without filling that out, it worked

radiant heron
#

put in long description just text, same for short description, added one category, invite for bot and discord and one language

#

and still it doesnt work.

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not mentioning the fact that the console is full of errors. 😄

lone ether
#

can you send me your bot id please

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and everything you're putting in the fields

radiant heron
#

yep, dms

lone ether
#

me when brave causes issues

radiant heron
#

welp it should be fixed Brave

#

because who uses anything else these days ngl

undone relic
#

Hi,
Is there a public API key, as I am currently working on a bot list and I am trying to get bot data from topGG to my bot list, the user has to press a "Find" bot that they will find the data from topGG on my list too

grand prism
#

I don't think so

#

Also it doesn't make much sense to create a bot list that has exactly the same bots as top.gg

undone relic
#

not like that

#

I want to add a feature to get the botdatas from a specific bot, that the user can add it there, without filling 100,000 things

gentle garnet
limpid shadow
sand bear
#

Hi are bot approvals back?

lone ether
#

not yet

pliant nacelle
#

i cant edit my bot

molten pelican
#

Good afternoon, I have recently lost the bot i was using and it was form top.gg. This bot i was able to create a poll or something that allowed my members to either ACCEPT, DECLINE, or Tentative for a nights shift

#

It was an embed message with those three choices

limpid shadow
pliant nacelle
limpid shadow
#

in your network

#

does it give you an error?

pliant nacelle
#

Missing edit button

limpid shadow
#

oh!

#

ah yea

#

can you try just going to /edit for now 😂

#

i'll fix that soon

pliant nacelle
limpid shadow
#

in your browser url

#

bot/ID/edit

pliant nacelle
#

okay

#

thanx

wild stoneBOT
#

@molten pelican

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

lone ether
#

sorry we can't help you find the bot but you can try search for yourself prayge

untold bolt
#

Alo

waxen dune
#

i am have a small question i am unable to edit my review or delete my review on a bot.

waxen dune
lone ether
#

try clearing your cache

waxen dune
lone ether
#

cc @limpid shadow

#

should i add it to the notion

#

oh nvm its already there sorry for ping

lone ether
waxen dune
#

okay

heavy talon
#

and the secret technique of complaining and it magically working strikes again... i'll still record when i vote to try to catch it on camerea tho

lone ether
#

lmao

#

veld is probably pushing updates idk

agile torrent
#

Can I ask why the first two bots are higher than the third?

lone ether
#

-knownissue

wild stoneBOT
#

topgg Thanks for reporting this bug!

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

agile torrent
#

ok, thank you

lone ether
#

np

shell solstice
#

Video on topgg page? Is it possible

lone ether
#

you can use video tag

dire tangle
gloomy shell
#

your bot was approved in the past week, when we've been having search related issues. so that would be why. we're hoping to have those fixed soon. you can keep an eye on our currently known bugs in the pins of this channel

gloomy shell
#

you;re welcome mimu_salute_yessir hopefully it will be fixed soon

dire tangle
#

I tried to add a second Discord bot, but it won't let me. When I press Submit Bot, nothing happens. Do you have any idea when I should try again?

sand bear
#

Are acceptances back?

light rain
#

for bots its always open
as for brs i think its closed

sand bear
#

That’s good I remember the bot reviewing being halted for a while for the site to get fixed my bot has some features that requires users to vote to be able to use which I’ve had to disable

#

thanks

sand bear
#

alrightt do you think my bot will get reviewed today?

limpid shadow
#

what's your bot?

sand bear
#

app id?

light rain
sand bear
#

minn

light rain
sand bear
#

Sent in Dms to the both of you

sand bear
#

I could see it the approvals log rate is crazy

#

didn’t even know it was possible to move that fast

light rain
sand bear
#

yeah looks like it

#

2 years??

#

you’ve helped build the site itself

light rain
sand bear
#

yeah I meant it figuratively

sacred jackal
#

@light rain hey so i realised you reviewed my bot and said it doesn’t have a help command but it does

#

may i ask you review it again?

sacred jackal
light rain
sacred jackal
#

"If you would like to dispute your decline, please DM welper."

#

i would like to dispute it

grand prism
#

If so, send the welper a DM

#

And wait for his response

golden laurel
#

hii, I changed my bot's name and profile picture on discord devs and wondering how to update it on my bot page

chrome temple
#

How do I get the link to my bots top.gg profile?

twilit fox
chrome temple
twilit fox
golden laurel
wild stoneBOT
#

@golden laurel

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

vagrant wigeon
#

try this

golden laurel
vagrant wigeon
azure rock
#

@vagrant wigeon I need help

light rain
azure rock
#

I need to talk with marco

light rain
azure rock
# light rain Is there any issue?

yes ! Due to some reasons and a verbal fight with one of our member with your resulted in ban of the Bot..
We are here to apologise and make everything smooth. he lost someone that day and reacted (which shouldn't be done). We Apologise and would request to add the bot back to TopGg

light rain
#

Have you try an appeal?

#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

light rain
#

Since we don't do appeal via dms

glad tapir
#

i am experiencing this issue, and i am unable to save the edits

azure rock
low holly
azure rock
light rain
grand prism
#

Until the person who was banned gets unbanned, this won't be possible

light rain
#

But I doubt any can change

light rain
#

After like 2 years of me reviewing, I only see one case that got approved without getting unbanned

glad tapir
sacred jackal
sacred jackal
#

i've tried submitting it again and it stays on the same page

oak bloom
#

@light rain I might be filtered as spam in the dms could u take a look Beru_cry

sacred jackal
wild stoneBOT
#

@sacred jackal

topgg Adding Your Bot To Top.gg

topgg_ico_bot So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in ⁠#support !

topgg_ico_note Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces, maximum 12)
  • Atleast 1 language (EN - English)

topgg_ico_question If you still can't submit your bot, make sure your ad blockers/VPNs are off.

topggDotRed Click here to follow our guide!

sacred jackal
lone ether
#

alr

sturdy swan
#

(╯°□°)╯︵ ┻━┻

sacred jackal
#

someone abused the voicemaster command

lone ether
#

ah

hearty trench
#

I'm also having a hard time with adding my bot to top.gg, looked at the guide provided above and double checked (not ad blockers or vpn used). Every time i click submit i see a 521 error when it calls https://ampltd.top.gg/, on the ui looks like nothing is happening

limpid shadow
hearty trench
limpid shadow
#

your issue should be something about the /graphql call

hearty trench
limpid shadow
#

not related to teams

hearty trench
#

checked from my profile and see it pending there

limpid shadow
#

that's strange

#

I can look into that

livid pawn
#

Hi any people know a bot for shairing the annoncement in whatsapp party to discord ?

wild stoneBOT
#

@livid pawn

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

glad tapir
exotic breach
#
[Uncaught Exception]: Error: 404 Not Found
    at Api._request (/home/container/node_modules/@top-gg/sdk/dist/structs/Api.js:61:19)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async Object.execute (/home/container/src/Events/Guild/MessageCreate.js:119:29) uncaughtException
#

umm guys?

gloomy shell
#

I would ask in #topgg-api , you'd probably get the best answer there

exotic breach
#

this is really messing my commands that are vote locked up for users

#

T_T

sturdy swan
#

Why cant I submit my bot?

gloomy shell
#

.ban 849351946473177098 support scam

cerulean fulcrumBOT
#

Banned lupskkjj

sturdy swan
#

I press submit bot and it does a refreshing animation

gloomy shell
gloomy shell
#

nice LMAOO

sturdy swan
gloomy shell
#

you can go to your profile and edit it from there if it did submit

sturdy swan
#

Nevermind i should use my eyes lol

gloomy shell
#

no worries! you'll also get a dm from @wild stone if your dms are open

sturdy swan
#

one went to fumble as I couldn't host it

#

other one is dead

#

so this is my 3rd shot

gloomy shell
#

best of luck panda_cheer

sturdy swan
#

another one

gloomy shell
#

.ban 923337186181513266 support scam

cerulean fulcrumBOT
#

Banned ammoniteg8600

gloomy shell
#

smh theyre in the woodworks today

sturdy swan
#

Why is there so many lol

gloomy shell
sturdy swan
#

or https in general

sturdy swan
gloomy shell
#

we have it filtered but for some reason its not working HMM

mental raven
gloomy shell
#

i'll have to look at our regex

#

yeah

sturdy swan
#

automod is crap haha

mighty dragon
#

Im recieving a 403 FORBIDEN when I try to vote. and trust me ive done all the things that was in the pins

mighty dragon
#

will Ms edge work?

lone ether
#

give it a try

mighty dragon
#

got this error

lone ether
#

can you try clearing cache please

sturdy swan
lone ether
#

ah you're using ad blockers?

mighty dragon
lone ether
#

can you log on discord web first on edge

mighty dragon
#

it there its green which is turned off for that site

mighty dragon
#

made some progress but ended up the same

lone ether
#

can you send me the link to that page please

#

let me see if i get the same error

mighty dragon
#

its for flavi bot

lone ether
#

worked for me, can you try clearing cache please

#

ctrl + f5

#

stay on edge

mighty dragon
#

got it

#

thanks-a-lot!

lone ether
mighty dragon
limpid shadow
mighty dragon
#

When It comes to voting?

limpid shadow
#

yea

mighty dragon
#

from flavi's commands

limpid shadow
#

can you show me the link?

#

copy it to here?

mighty dragon
limpid shadow
#

yes

mighty dragon
#

im so lost im sorry

limpid shadow
#

so there's two possible links

#

ah yea

#

i found it

mighty dragon
#

well it leads to the correct one from the bot. it ALSO breaks when manually voting

limpid shadow
#

it's a vanity link bug

#

will fix

mighty dragon
#

I thought my account was cooked for no reason

jagged scroll
#

Can someone please tell me when I can submit my bot?

zinc oracle
jagged scroll
#

When I click submit nothing happens

limpid shadow
#

@jagged scroll what error are you seeing?

jagged scroll
#

I can take video if youd like

zinc oracle
#

go back a page, check for empty fields that should be filled.

jagged scroll
limpid shadow
#

could you check the network tab? 🙂

#

right click -> inspect

#

then on the top right "Network"

#

When you submit your bot it should say "graphql"

#

which will contain a raw error

jagged scroll
#

This is where its getting the error in the network: Request URL: https://ampltd.top.gg/ Request Method: POST Status Code: 521 Referrer Policy: strict-origin-when-cross-origin

limpid shadow
#

that's not /graphql

#

It should give you a request to https://api.top.gg/graphql

jagged scroll
limpid shadow
#

oh?

#

what's the payload like?

jagged scroll
# limpid shadow what's the payload like?
: 
"CreateEntity"
query
: 
"mutation CreateEntity($platform: Platform!, $type: EntityType!, $input: CreateEntityInput!) {\n  createEntity(platform: $platform, type: $type, input: $input) {\n    externalId\n  }\n}\n"
variables
: 
{input: {externalId: "1339301786686591076",…}, platform: "DISCORD", type: "BOT"}
input
: 
{externalId: "1339301786686591076",…}
platform
: 
"DISCORD"
type
: 
"BOT"```
#

{"query":"mutation CreateEntity($platform: Platform!, $type: EntityType!, $input: CreateEntityInput!) {\n createEntity(platform: $platform, type: $type, input: $input) {\n externalId\n }\n}\n","variables":{"input":{"externalId":"1339301786686591076","shortDescription":"Introducing Royalty Casino – The Ultimate Economy & Gambling Bot!","longDescription":"Discover Royalty Casino—your one-stop gambling! Use /help-casino to explore all available commands. Experience our innovative 30-day wipe system, keeping the competition fresh while our dynamic leaderboard tracks: \n🏆 The richest users in your server\n🌎 The wealthiest player across the entire platform\n🏰 The top servers in the economy\n\nBet on a thrilling coinflip, challenge friends in player vs. player gambling, or try your luck at our exciting slot machine. More games added soon! Constantly evolving with new games and optimizations, Royalty Casino is completely free!\n🚀 Created by Royalty Studios, your feedback is welcome in our support server. Join us and shape the future of gambling on Discord!","tags":["gaming","active-development","gamble","casino","lottery","economy"],"discordBot":{"prefix":"$","inviteUrl":"https://discord.com/oauth2/authorize?client_id=1339301786686591076"},"languages":["en"],"socials":{"discord":"HYWMN5DH7C","website":"https://RoyaltyStudios.dev"},"noteForReviewer":"If there are any issues preventing this from being approved, please let me know as in depth as possible so I can remedy the issue"},"platform":"DISCORD","type":"BOT"},"operationName":"CreateEntity"}

jagged scroll
#

I can delete whenever. DIdnt realize itd post my bot like that

limpid shadow
#

yea

#

it seems it successfully went though!

#

does it not move forward?

#

i can take a look at that

limpid shadow
#

do not worry

#

that's not an important request

jagged scroll
limpid shadow
#

I'm going through it

#

To fix the issue

#

sorry for the inconvenience

jagged scroll
limpid shadow
#

well good news, your bot WAS submitted :)

jagged scroll
limpid shadow
#

once

stoic hornet
#

hello! some people that got banned from my bot for doing bad things and not respecting the rules are giving bad reviews constantly on top.gg

grand prism
#

Report them on the website using the "report" button

stoic hornet
#

tried doing it but doesn't help

shell inlet
#

the report button?

#

please let us know if not

stoic hornet
# shell inlet is it not working?

yeah it's working, but they don't really get deleted.
A long time ago I contacted a top.gg staff to help about it because of the reviews were of players of another bot that got banned in mine and he deleted them.
Now they came back some months ago and the report doesn't help me deleting them

shell inlet
#

with the screenshots

fleet pasture
#

how long it take to post the bot stats on the website ?

#
  • why i don't have the bot developer role ?
simple ermine
lilac wadi
#

hii

simple ermine
#

hello

lilac wadi
#

Which bot should I approve?

simple ermine
#

Nevermind, just wait until they approve your bot.

lilac wadi
simple ermine
fleet pasture
#

how can i setup the vote log webhook and i'm running the bot localy (local host)

#

when i try to use insomnia test it i got this error

simple ermine
fleet pasture
#

what should i add in the Query Parameters

simple ermine
simple ermine
fleet pasture
#
    const Topgg = require("@top-gg/sdk");
    const express = require("express");
    const app = express();
    const webhook = new Topgg.Webhook(process.env.TOPGG_WEBHOOK_AUTH);
    app.post(
      "/topgg-webhook",
      webhook.listener((vote) => {
        // vote will be your vote object, e.g
        console.log(vote.user); // 395526710101278721 < user who voted\

        // You can also throw an error to the listener callback in order to resend the webhook after a few seconds
      })
    );
    app.listen(80);
#

this is what i'm using

sturdy swan
#

oh right no

simple ermine
shell inlet
#

hey guys i suggest you to move to #topgg-api for api related queries/issues and discussions i think all api issues are resolved

dire tangle
#

I'm trying to add a bot and it won't let me, do you have any ideas?

simple ermine
dire tangle
#

I have completed everything, if you want I can show you, nothing is missing

#

Repository URL
Background URL
is missing but ti don`t have

simple ermine
sturdy swan
simple ermine
sturdy swan
simple ermine
#

Right

#

Don't blame it on veld though, he's the person fixing this mess

wild stoneBOT
#

@dire tangle

topgg Adding Your Bot To Top.gg

topgg_ico_bot So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in ⁠#support !

topgg_ico_note Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces, maximum 12)
  • Atleast 1 language (EN - English)

topgg_ico_question If you still can't submit your bot, make sure your ad blockers/VPNs are off.

topggDotRed Click here to follow our guide!

lone ether
#

try submitting with only the required fields please

dire tangle
lone ether
#

what

#

i understand you're a developer, that information is given to everyone to help with issues while submitting a bot

sturdy swan
dire tangle
#

ok i try now

lone ether
#

and submit only with the required fields, leave the optional ones blank

dire tangle
#

i use google chrome , but i try with Firefox

lone ether
#

okay worryThumbsUp

dire tangle
#

the same with Firefox

sturdy swan
# dire tangle

Go to your profile and take a screenshot, or press go back.

#

Okay

#

You pressed go back

#

press preview on the go back page

#

@dire tangle

#

@dire tangle when you press go back, press preview

lone ether
sturdy swan
lone ether
#

previewing doesn't really help with whats wrong, i know which fields need to be filled out to work instead, it'll be easier that way

dire tangle
lone ether
#

is that the bots you submitted?

dire tangle
#

someone added it

#

yes

lone ether
#

ah you must've added it then

#

you didn't see a confirmation screen?

sturdy swan
dire tangle
gloomy shell
#

let me add that to the list of known issues

lone ether
#

cc @limpid shadow no confirmation screen for some users

gloomy shell
#

cause it is known

lone ether
sturdy swan
lone ether
#

oh i didnt see it there mb

gloomy shell
#

added

#

yeah my fault i didnt add it

limpid shadow
#

yea pretty sure i already fixed it in a deploy coming in a sec

dire tangle
#

and my first bot is not on search list

gloomy shell
sturdy swan
dire tangle
#

this bot

limpid shadow
#

what's up with this bot?

sturdy swan
#

You can't delete bots.

#

It won't let you

gloomy shell
#

thats an adblocker issue

#

its preventing the pop up

#

turn off your adblocker and/or vpn

sturdy swan
#

Oh yeah my bad lol

gloomy shell
#

ill add that to known issues as well

limpid shadow
#

Query parameters are not honored.
is fixed btw

gloomy shell
#

updating

sturdy swan
gloomy shell
#

please

sturdy swan
#

Danke!

gloomy shell
#

you're welcome

dire tangle
#

me too if is possible

lone ether
#

you need an approved bot on site

dire tangle
#

i have one

#

this is approved

#

but is not in search list , i didn`t know why

lone ether
#

thats a known issue, lemme give you the role

sturdy swan
#

Why can't I put my github repo in the Repository URL section?

lone ether
#

known issue, editing doesn't work

sturdy swan
lone ether
#

not as of now sorry

sturdy swan
limpid shadow
#

^ editing does work on most things, but there's around 1-2 refreshes of cache

#

idk specifically about github link tho

sturdy swan
balmy owl
#

i had to save the changes twice if that helps with anything...

limpid shadow
#

^ only once is needed, it just takes some time

sick haven
#

are there known issues with search? did the recent update(s) change the algorithm?

my bot has the word "forms" in its short description and the form tag in the specified categories and I do not appear anywhere in this search term, despite having over 10k more votes than the first result

its also the same for other searches like "ticket bot"

gloomy shell
#

This is a known issue, yes.

#

Search indexing doesnt seem to be working as intended.

sick haven
#

Okay thanks ^ 🙂

gloomy shell
#

i clarified my known issues pin for that issue

#

its not just sorting by votes

sturdy swan
#

Will the bot profile picture be changed automatically when i change it on dev portal in discord?

mental raven
slim zephyr
#

why cant i access the edit page?

mental raven
#

might also need to then add a space anywhere in the description

sick haven
lone ether
slim zephyr
lone ether
#

ah yes that's a known issue

#

-knownissue

wild stoneBOT
#

topgg Thanks for reporting this bug!

This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message

We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!

slim zephyr
#

can we access the page through the link?

lone ether
#

you can

#

add /edit at the end of your bot page

#

should work

slim zephyr
#

oh thx alot

#

should have tried that XD

lone ether
#

nw!

sturdy swan
#

Add the fact you can report your own bot

gloomy shell
#

KEKW idk if that's a bug

sturdy swan
gloomy shell
#

But it's funny anyway

sturdy swan
#

pls dont ban my bot

sturdy swan
#

when you press submit report

#

it does nothing

stoic socket
#

the zIndex on the dropdown menus are too low, so you end up clicking the ad instead of the menu (which loads a popup or opens new tab)

stoic socket
#

😭

limpid shadow
#

thats actually crazy

#

will fix

sturdy swan
#

months

limpid shadow
#

yea i didnt change the code since the rewrite that went out since last week lol

stoic socket
#

its not an urgent thing but just wanted to make sure its known KEKW

limpid shadow
#

going out now

#

too bad its fixed in 20 minutes

sturdy swan
#

noice

#

my bot aint show up in search </3

light rain
sturdy swan
light rain
sturdy swan
light rain
sturdy swan
#

I mean regardless, the bot will never come online again so

#

I mean heck I have a screen recording and it shows my obs settings and monitor name

#

OBS on this PC

#

OBS on old with account name

light rain
#

Try dming the mod

#

as all deletion goes through mod

sturdy swan
#

okay

sturdy swan
gloomy shell
#

thanks, will note that down

hushed forge
#

Still not able to receive rewards on the Android #21 bot from the daily votes the site registers the vote but no dms or rewards from the bot

limpid shadow
#

we haven't seen any errors anymore in our vote rewards system

hushed forge
#

Oo okay

#

Thanks

opal sorrel
#

is there something required on our end or python library updated? Cause I'm sending webhook tests and voting nothing's coming through

#

Even the command I use to check votes throwing up weird errors

shell inlet
jagged scroll
#

How to get the bot developer role?

light rain
jagged scroll
opal sorrel
#

Makes sense thanks I may have some rewriting to do tomorrow then

light rain
shell inlet
#

gave

light rain
#

damn

vagrant wigeon
#

wow fellin 😔

jagged scroll
#

Thank you

slim zephyr
#

cant we put iframe height and width on the description?

sand bear
#

Hi I’ve changed my bots name could you reflect that on the site please?

gloomy shell
#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

radiant heron
#

How do i make colored text on top.gg bot description? 🤔

grand prism
#

Use html/css

simple rivet
#

how do you add your server to topgg ?

lone ether
wild stoneBOT
#

@simple rivet

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

stark orchid
#

@gloomy shell my bot has been approved for 9 days yet i'm still not approved in the website. The pinned message here says that the issue has been fixed but I still have the same problem

gloomy shell
#

Wdym by "still not approved in the website" ? Like your bot page says it isnt approved yet?

stark orchid
gloomy shell
#

So currently the error does not appear correct

#

That is fixed, the "has not been approved yet" message showing on approved bots

#

The not appearing in search results is a seperate bug, which has not been resolved yet

stark orchid
#

Alright

gaunt wasp
#

Hey guys,
I've been waiting over a week+ to see my bot on the list and it still doesn't appear (they approved my bot, they checked it for me too).

Has anyone else had this happen? Does anyone have a solution? It's pretty frustrating. Even support told me that they are familiar with this problem, but it's strange that everyone who reports it works for them and only me doesn't?

lone ether
gaunt wasp
lone ether
#

where does the bot not appear?

#

when you search for it?

gaunt wasp
lone ether
#

right i think it's still a bug, let me check

lone ether
#

just have to wait for updates prayge

gaunt wasp
lone ether
#

nope there's many users with the same issue

gaunt wasp
lone ether
hollow hornet
#

Can I have a staff member assist me with a small change that was required as part of my Bot being approved?

hollow hornet
# lone ether what's up?

Had the Oauth2 toggled on in Bot and that was the only thing not approving my bot. I have disabled it in the portal and would like to have the bot re-reviewed again for approval.

lone ether
#

you can resubmit the bot on site worryThumbsUp

hollow hornet
lone ether
#

your bot was declined which means it was deleted from the site, you'll have to resubmit it for us to check it again!

stoic socket
lone ether
#

lemme check

#

ok yeah that's a known bug, i'll review it now tho

#

@hollow hornet could you give me access to the premium features please

hollow hornet
hollow hornet
brave glacier
#

I wanted to list my discord bot. Which uses shapes for chatting and external code from me for various other tasks like image generation, web search and so on. But it was denied and I don't know the reason

analog trellis
#

Hi there, just wanna ask if the search feature fixed or not? My bot doesn't appear on search (even typed the correct name), also, I assume that also the reason for my bot not showing on trending new bot (upvotes are consistent increasing)
Question 2: is there anyway I can delete my old bots (not running anymore)?

shell inlet
brave glacier
shell inlet
shell inlet
#

dm welper

sturdy swan
oak bloom
#

How much days would it take for the bot to appear in search results

sturdy swan
#

I don't know

shell inlet
thick plover
#

can you guys please fix the search issue

limpid shadow
#

we're working on it :)

lone ether
lone ether
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try please

distant egret
lone ether
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yeah not fixed yet then

loud ember
lone ether
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sorry prayge

lone ether
loud ember
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because on the profile section appears a different name

distant egret
# lone ether yeah not fixed yet then

btw, it was working fine before. I think it just stopped working now (the button) because I didn’t report it (in case you weren’t aware of this issue)

lone ether
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we haven't received reports at all