#support
1 messages · Page 104 of 1
It will not load, on anything other than Safari, it just has the spinning loading wheel go on forever
The voting page has been stuck on the spinning wheel for me as well, for the past week
Happens on both browsers I have, no vpn
i see
can you try from another device please
try clearing cache as well first please both of you @manic depot @main arrow
No vpn either, trying another device now
It won’t let me access the website on desktop
I fixed mine by reading old posts here, I just had to log in through discord
It’s different tho, it acted like I voted but I didn’t get the rewards (on mobile, the site doesn’t work on desktop)
hello, small question: is there an estimated time for when we will be able to update the server count on top.gg again. i don't think im the only one who has this error
Failed to update server count: 500 - {"message":"An unknown error occurred, sorry!"}
-knownissue
Thanks for reporting this bug!
This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message
We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!
this should be fixed -- see #topgg-api
when it's fixed, do i get notified? or will server count update automatically?
Mine just updated finally, thank you
can you help?
read up in #topgg-api you can ask for help there
okk thank you
I would just say to make sure you have the right token and if it's not working you'll maybe have to wait
okk thanks
Is there a way to fix this or is it my end? Fixed this - it was putting it on a team straight away that bugged it
Y’all I’m confused… I made an application to add a bot to my top.gg account around 24 hours ago. Now when I went to check on it, the application is gone…
Have I been denied or something?
This issue happened to me too rn we just have to wait for them to start checking bot applications after the bug fixes
Huh… so do I need to put another application in or something?
How do I get a bot lobby?
Nope we just need to wait
I'm waiting for my bot approval too ^
How to get the approval?
Please check pins
I can't see the issue of the bot disappearing when being submitted on there? I'm unsure if it needs to be re-submitted or if it's just visual, don't wanna spam it or etc
If you paste this into the google search bar with your app id it'll show it
that's new i mentioned it above 
Life saver!
could you try clearing your cache and let me know if it shows up?
Ohh ok my bad!
all good
Yeah that didn't work either
alr reporting, ty
Is there a realistic time that applications actually take? I’m not trying to rush anyone I’m just curious cause it says 2-3 weeks when submitting but my last bot was accepted in like 4 hours 😂
reviewing is currently on hold till site bugs are fixed
you can see #mod-logs when we resume reviewing bots 

I feel like the website should have like a little warning or something on the main page to say that applications are temporarily on hold or something
your bot was submitted fine, don't worry
Oh no I’m not worried about that! I’m just saying as a general rule. Maybe for people who aren’t in the serve that’s all!
should be resolved in the next build :)
Hi, does anyone know why my bot doesn't show up in search if i search it by name - https://top.gg/bot/1206775391835004979. TY!
known issue 
every time i try to vote for a bot it gives me unlimited ads and above it it has the loading thing
😭🙏
@smoky cliff you're logged out
so i have to log into the bot
alr
ty
the loading issue should be fixed in around 30 minutes :)
the titles bug is fixed, should i try submitting now?
i don't think the webhooks are working in the server yet
alright
Did the site fix the bot posting issue yet?
You can post your bots, but for now they don't show up on your profile for now
alright I submitted my bot but am not sure if I set an invite link is it possible to check?
yeah we JUST fixed the bug so you should be able to see it on your profile now. :P
🔥🔥🔥
if it doesnt show up yet, give it a minute or two
Nice! Can confirm fixed!
Is there anything I could do to speed up the pending process? My bot has features which makes people vote on top.gg for access to them and has partnered with a big server it’s launching today (could be tested before tho) I’d have to remove these features till it’s approved
Hmm... I'm not sure at the moment
It does work 🔥
🙏
thanks
Glad to hear
to answer your question though, the review process is currently halted to avoid causing issues with the new rewrite of the site. We should pick things back up soon, but, there's no guarantee that you'd be able to get your review today.
yall need to fix yall indexing script
What?
hay guys, users still are not getting rewards for votes in my bot
Was gonna ask the same thing but didn’t want to think about it too much.
Some people I guess
users still are not getting acknowledges for votes in my bot
Bots dont show up in search
half the website is down, it is what it is, It's being fixed
known issue
everyone please be patient, the team is working hard to fix the bugs 
pins says to let you guys know if the vote thing is still an issue, are they still working on that to?
i believe the voting issue is fixed
what exactly doesn't work?
when users vote, does it say "thanks for voting" on the website?
yes, but when i use the api to check if they voted, it returns that they didnt
there have been changes to the api, please check #topgg-api

still doesnt work
always returns no vote
you'll have to ask for help in that channel 
Does anyone know?
@lone ether sorry, i think i messed up with the recording software , will try again in 12 hours
What are you running into
I tab out of a top.gg tab and it logs me out
I am trying to add money to the wallet but when i press it it it disappers
please help asap
can anyone help?
I click the button and get no response
@sweet grove
To delete your bot from the site:
Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.
You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.
Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.
-addbot
@plush roost
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support !
Please make sure you have filled out these required fields:
- Headline (short, catchy phrase about your bot)
- Long description (what your bot is about, commands, etc)
- Prefix (
.,/,t!,owo, etc) - Categories/Tags (No spaces, maximum 12)
- Atleast 1 language (
EN - English)
If you still can't submit your bot, make sure your ad blockers/VPNs are off.
Click here to follow our guide!
turn off adblockers
I’m sure I meet the requirements you mention
(I did the same procedure on the computer about 20 minutes ago)
remove all optional information please and try submit again
if you filled out reviewer notes remove that only first, should work then
No, I didn’t fill that
you can try that yeah
It still doesn’t work
nope
refresh page and try from beginning 🙏
i just submitted a bot and it worked
it might be headline too long too
np
Just a heads up, the /api/bots endpoint is still partially bugged
Even if you set the limit to 500, it only gives you 100
cc @limpid shadow
I dmed veld :^) probs should’ve put it here
That's just the legacy endpoint being the legacy endpoint
The new api has a limit of 100
I mean its sort of a big deal
then I'm gonna have to change our fetcher
440 fetches instead of 88 :^)
Welp
Anyways the cap is there to avoid memory congestion
Rn we do a lot of data fetches for legacy
So i can't do 1k
I was only going 500 per
Is it possible to return it to 500 where it was previously?
the limit was never 1000
No 100 is the hard cap without me scaling to a 10k gcp bill
Alright, is the cap due to change in the future then?
Alright, guess we'll just have to work around it for now
Just increase the amount of fetches
Yea am doing that now
just means its gonna take 5x as long for us to get all the data
since we abide by the rl
Isn't the rate limit like 100 reqs per minute it something
60/60s
for /api/bots/
so instead of 88-95s (due to processing the data) its 440-500s now
So you could scrape data every 5 minutes no?
99% of the bots don't get votes every 5 minutes
bro why am i getting 404 error in topgg.js
So scraping every 5m seems wasteful
Would take around 8 minutes to fetch all of the data, and we fetch once an hour
we fetch every hour
but then if the site continues to grow its gonna grow exponentially
we have been fetching since the site had like 20k tbf
Increase fetch resolution based on rate of votes
Bots with 20 votes per month don't need 4000 fetches per month
I dont have full time to put into topstats, the fetcher is hella basic lmao
it'll be fine for now anyway
I mean tbh we also want to provide accurate statistics, people want to know when they do get votes
@limpid shadow please help
we can wait for the cap to increase
🫣 yeah i also still work full-time next to topgg
I'm just saying that 6000/min should last you like far into the future
Hello Nobs, any news ?
it's more the fact we're tracking hourly data. It's literally our selling point tbf
no matter the size of the bot
I can increase rl
either way, it'll be fine for now
build v1 and increase the cap, that would be better honestly
I get wanting to keep costs low
It's not about wanting to keep costs low
Our internal api transfers like several gigs of bandwidth per second
ah okay
Why not do things like make a vote webhook proxy
Let people use that instead
There's plenty of ways around linearly fetching every bot
I mean like I said, if the cap is likely to change or rl are gonna be increased in v1 we can wait for that
We only fetch every hour
Every hour is plenty of leeway
it's planned but not everyone uses it, a lot of people use the /votes endpoint especially small devs
I have bad experience with proxies, because if the middleman goes down, I don't recieve webhooks anymore
and if I have to be the middleman, what prevents me from spaming shit votes
we'd build it as a scaled microservice
purely to avoid that
that and secure tokens
there's like 3 middlemen in top.gg infra already hehe
browser -> api -> internal api -> message queue -> webhook handler
no matter how much you try, your service will go down - either forgot to renew a ssl cert, dns is stupid, your scaling has a bug, your proxy does weird stuff, and what not
we use origin cloudflare cert
which lasts 15 years :^)
either way
how were u planning to do it with other platforms
e.g. servers when they were a thing
they have like a million+ listings
We were waiting on an api for it tbf
:^)
that never got added
you wouldn't be able to update that hourly
yea you right
I mean there isnt any other way of getting that data
topgg firehose when
Unless we have users directly submit the servers in some way or send the data themselves
besides basically building our own https://statbot.net
Its kind of the chicken and egg problem
In order to attract users we need to actually show data
And if users dont post data we have no data to attract users
Yeah
aka the bots that actually see vote traffic
True
there's no point in refetching bots that see 2 votes every month
so you'd inrease your fetch rate based on traffic
Fair
Probs allow us to be more accurate with bots that have more traffic/data to provide too
u want some of my free education credits :^)
we can make it work later down the line
lmaooo no im good
im talking to sales tomorrow morning
ooh fire
tbf
i dont care if you wanna use multiple ips or something
just keep the per-fetch low
like i would even love if you could do 10/req
I mean if you raise the ratelimit even our implementation rn works
50% budget after 3/4 of a month isn't that bad
For /bots?
any api endpoint
need to update docs then
ty
👌
Noice

you're joking right xD
cool I'll toy around with it then
as i said
the problem is mem usage from the sheer amount of data per payload
not actual throughput
tbf
nextjs 
wait
for reference
External api runs on nextjs?
using rust would solve that /j
Gad damn
I'm guessing we'll get to test v1 :^)
love that
yea that's what projection is
^
👌
graphql lib we use supports it
but only for sql directly

should rather be include data and not excluse data - so it's automatically as little as possible
yea
either that or we move to not using json in our internal apis
because the benefit of using full response objects is that it's consistent
so we can cache it in between calls
Is v1 api gonna be graphql?
👌
ngl our data fetch could be so much faster without longdesc lol
yt does stuff like this
makes sense
but yes
external api would fetch directly from internal services instead of graphql
so it'll be marginally faster anyways
i have this problem since a few days but only with this account (bender.py)
its the same with other browser, other device with that account I get everytime a 500 error when I try to change bot settings or vote
Can you link me
The bot page
every bot page and user page
Left: curet (Discord Account)
Right: bender.py (Discord Account)
is this fixed?
nope
no
can you try logging out and back in?
still same error
not working on pc, macbook and phone - i think there is something with my account
Works for me
I tried this and it still didn’t work, I even tried on phone.
Is this bot on a team or directly owned by you?
I deleted the team, and it’s owned by me
If it was on the team when you deleted it, you effectively left it ownerless

If you reach out to a mod you can get it deleted. I'm not available at the moment but any online mod can help
can you send the link please
to your bot
Trustee Bot - Dashboard Ticket Logging, Levels, Reaction Roles, Giveaways and more!
you want that deleted?
yes
thanks
nw
why its impossible to Submit a bot to top.gg?
It only loads the button Submit again
Have you filled out all the required information, including the headline, short description, prefix, and at least one category?
yes i did, the only thing i didnt is team, banner, repository url
everything else i did
and nothing
tried even different browsers 😂
I would remove everything except those required items and try again. You will be able to add them back later
you can dm me the bot id and proof of ownership if its not listed on this account
crazy

im literally trying everything lol
Did you try removing everything but the four things I listed?
yes...
this is all i have
all other are empty
and still
😃
and now i found another issue.
When i click to add team when adding a bot it opens the block that immidietly closes and cannot be opened again 😭🙏
This is due to an adblocker / VPN and is a known issue

can you try removing any html or css from your long description please, you'll be able to edit later
Can you also try filling out the invite url section?
That might be a newly required field
but its on the optional section
i submitted this morning without filling that out, it worked
alright. 😄
put in long description just text, same for short description, added one category, invite for bot and discord and one language
and still it doesnt work.
not mentioning the fact that the console is full of errors. 😄
yep, dms
found the issue and solved, they were using brave before and put the same info on edge and it worked
me when brave causes issues
Hi,
Is there a public API key, as I am currently working on a bot list and I am trying to get bot data from topGG to my bot list, the user has to press a "Find" bot that they will find the data from topGG on my list too
I don't think so
Also it doesn't make much sense to create a bot list that has exactly the same bots as top.gg
not like that
I want to add a feature to get the botdatas from a specific bot, that the user can add it there, without filling 100,000 things
more of a #topgg-api thing
fixed
Hi are bot approvals back?
not yet
i cant edit my bot
Good afternoon, I have recently lost the bot i was using and it was form top.gg. This bot i was able to create a poll or something that allowed my members to either ACCEPT, DECLINE, or Tentative for a nights shift
It was an embed message with those three choices
what are you running into?
mean browser ?
oh!
ah yea
can you try just going to /edit for now 😂
i'll fix that soon
monthly right now, but subject to change see: #announcements
where
-how2search
@molten pelican
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
sorry we can't help you find the bot but you can try search for yourself 
Alo
i am have a small question i am unable to edit my review or delete my review on a bot.
are you logged in?
yea
try clearing your cache
no option
cc @limpid shadow
should i add it to the notion
oh nvm its already there sorry for ping
its a known issue 
okay
and the secret technique of complaining and it magically working strikes again... i'll still record when i vote to try to catch it on camerea tho
Can I ask why the first two bots are higher than the third?
-knownissue
Thanks for reporting this bug!
This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message
We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!
ok, thank you
np
Video on topgg page? Is it possible
you can use video tag
Hello guys, I have a question, do you have any ideas why my bot is not found at all in the search list?
EggWise - The Ultimate Mu Online Discord Bot!
Automate your server management, reward players, and enhance your Mu Online experience with po
your bot was approved in the past week, when we've been having search related issues. so that would be why. we're hoping to have those fixed soon. you can keep an eye on our currently known bugs in the pins of this channel
Thank you so much.
you;re welcome
hopefully it will be fixed soon
I tried to add a second Discord bot, but it won't let me. When I press Submit Bot, nothing happens. Do you have any idea when I should try again?
Are acceptances back?
for bots its always open
as for brs i think its closed
That’s good I remember the bot reviewing being halted for a while for the site to get fixed my bot has some features that requires users to vote to be able to use which I’ve had to disable
thanks
we're starting back up now
alrightt do you think my bot will get reviewed today?
what's your bot?
app id?
yes
minn
Maybe, not sure planing to do a manathon review
Sent in Dms to the both of you
Alrightt
I could see it the approvals log rate is crazy
didn’t even know it was possible to move that fast
2 years of being a reviewer helps alot
no, we dont have access to the backend of the site (code,database and more)
yeah I meant it figuratively
@light rain hey so i realised you reviewed my bot and said it doesn’t have a help command but it does
may i ask you review it again?
um... he isnt a reviewer
oh. apologies. i was meant to ping you actually
you can upload the bot and it will be review based on queue
sigh
would i have to do everything all again?
"If you would like to dispute your decline, please DM welper."
i would like to dispute it
hii, I changed my bot's name and profile picture on discord devs and wondering how to update it on my bot page
link?
https://top.gg/bot/{your bot's id}
Thanks!

Am I allowed to send?
Onverse, the AI chat app - Now on Discord.
-refreshdata
@golden laurel
- Go to your bot's main page (https://top.gg/bot/YOURBOTID).
- Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
- Click Edit and add a space to your long description. Then click Save.
💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.
try this
Thanks! That worked❤️
np!
@vagrant wigeon I need help
For?
Is there any issue?
yes ! Due to some reasons and a verbal fight with one of our member with your resulted in ban of the Bot..
We are here to apologise and make everything smooth. he lost someone that day and reacted (which shouldn't be done). We Apologise and would request to add the bot back to TopGg
If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).
Here's more resources to read through regarding appeals: Ban Appeals
Since we don't do appeal via dms
i am experiencing this issue, and i am unable to save the edits
We have done but they didn't accept
Off topic but my condolences to whoever was lost 
I would to add our bot to topgg again. Help Us
I would suggest to dm Marco instead of pinging
Until the person who was banned gets unbanned, this won't be possible
But I doubt any can change
Rarely (like super rare) there is a chance to get bot to the site
After like 2 years of me reviewing, I only see one case that got approved without getting unbanned
@limpid shadow can u help here?
could you look at your dms please
i've tried submitting it again and it stays on the same page
@light rain I might be filtered as spam in the dms could u take a look 
please look at my dm's as well
known issue
-addbot
@sacred jackal
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support !
Please make sure you have filled out these required fields:
- Headline (short, catchy phrase about your bot)
- Long description (what your bot is about, commands, etc)
- Prefix (
.,/,t!,owo, etc) - Categories/Tags (No spaces, maximum 12)
- Atleast 1 language (
EN - English)
If you still can't submit your bot, make sure your ad blockers/VPNs are off.
Click here to follow our guide!
it submitted
alr
(╯°□°)╯︵ ┻━┻
yeah it got reviewed when it was rate limited lol
someone abused the voicemaster command
ah
I'm also having a hard time with adding my bot to top.gg, looked at the guide provided above and double checked (not ad blockers or vpn used). Every time i click submit i see a 521 error when it calls https://ampltd.top.gg/, on the ui looks like nothing is happening
Is your bot in a team?
yes but the team drop down never populated
gotcha - any ideas why team doesn't show or allow me to type in the team name?
not related to teams
oh wait! it went through just never got the confirmation, appreciate your time 😄
checked from my profile and see it pending there
Hi any people know a bot for shairing the annoncement in whatsapp party to discord ?
-how2search
@livid pawn
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
No
[Uncaught Exception]: Error: 404 Not Found
at Api._request (/home/container/node_modules/@top-gg/sdk/dist/structs/Api.js:61:19)
at processTicksAndRejections (node:internal/process/task_queues:95:5)
at async Object.execute (/home/container/src/Events/Guild/MessageCreate.js:119:29) uncaughtException
umm guys?
I would ask in #topgg-api , you'd probably get the best answer there
oh
Why cant I submit my bot?
.ban 849351946473177098 support scam
Banned lupskkjj
I press submit bot and it does a refreshing animation
Are you filling out all of the required information? - Headline, long description, prefix, and at least one category?
Yep.
Uh..
nice 
It says already submitted but theres a few things wrong with my current application
you can go to your profile and edit it from there if it did submit
Thanks
wasn't there a channel in the past where you could see bots that have been approved or dissaproved?
Nevermind i should use my eyes lol
no worries! you'll also get a dm from @wild stone if your dms are open
Ty, i've had 2 other bots on this site lol
one went to fumble as I couldn't host it
other one is dead
so this is my 3rd shot
best of luck 
one more question, a backup bot shouldn't break any guidelines should it?
another one
.ban 923337186181513266 support scam
Banned ammoniteg8600
smh theyre in the woodworks today
Why is there so many lol
as long as it follows ratelimit guidelines, yep 
Could you not just filter out t.me or discord.gg?
or https in general
Yeah, it doesn't break the ratelimit i made sure that theres about a 0.5-1 second delay when deleting or creating channels or roles
we have it filtered but for some reason its not working 
yeah you can
Discord auto mod or?
automod is crap haha
then this should be fine 
Im recieving a 403 FORBIDEN when I try to vote. and trust me ive done all the things that was in the pins
another browser?
give it a try
can you try clearing cache please
turn off ad blocker in google chrome
ah you're using ad blockers?
it is in the exceptions
can you log on discord web first on edge
it there its green which is turned off for that site
ill try
made some progress but ended up the same


what link do you click in discord?
yea
from flavi's commands
the broken link?
yes
im so lost im sorry
well it leads to the correct one from the bot. it ALSO breaks when manually voting
I thought my account was cooked for no reason
Can someone please tell me when I can submit my bot?
Is submitting not working for you?
Nope. I tried earlier this morning and then again just now before I sent that message
When I click submit nothing happens
@jagged scroll what error are you seeing?
None. Just when I click submit bot the submit and back button go transparentish for a sec and have a load circle for a second and then nothing.
I can take video if youd like
go back a page, check for empty fields that should be filled.
Ive submitted previously but I double check and the only fields that I didnt put is the repo spot and the background URL but I was able to send the application before without those 2 when I got denied for no obvious help command
could you check the network tab? 🙂
right click -> inspect
then on the top right "Network"
When you submit your bot it should say "graphql"
which will contain a raw error
This is where its getting the error in the network: Request URL: https://ampltd.top.gg/ Request Method: POST Status Code: 521 Referrer Policy: strict-origin-when-cross-origin
It doesnt contain an error in the graphql tho
:
"CreateEntity"
query
:
"mutation CreateEntity($platform: Platform!, $type: EntityType!, $input: CreateEntityInput!) {\n createEntity(platform: $platform, type: $type, input: $input) {\n externalId\n }\n}\n"
variables
:
{input: {externalId: "1339301786686591076",…}, platform: "DISCORD", type: "BOT"}
input
:
{externalId: "1339301786686591076",…}
platform
:
"DISCORD"
type
:
"BOT"```
{"query":"mutation CreateEntity($platform: Platform!, $type: EntityType!, $input: CreateEntityInput!) {\n createEntity(platform: $platform, type: $type, input: $input) {\n externalId\n }\n}\n","variables":{"input":{"externalId":"1339301786686591076","shortDescription":"Introducing Royalty Casino – The Ultimate Economy & Gambling Bot!","longDescription":"Discover Royalty Casino—your one-stop gambling! Use /help-casino to explore all available commands. Experience our innovative 30-day wipe system, keeping the competition fresh while our dynamic leaderboard tracks: \n🏆 The richest users in your server\n🌎 The wealthiest player across the entire platform\n🏰 The top servers in the economy\n\nBet on a thrilling coinflip, challenge friends in player vs. player gambling, or try your luck at our exciting slot machine. More games added soon! Constantly evolving with new games and optimizations, Royalty Casino is completely free!\n🚀 Created by Royalty Studios, your feedback is welcome in our support server. Join us and shape the future of gambling on Discord!","tags":["gaming","active-development","gamble","casino","lottery","economy"],"discordBot":{"prefix":"$","inviteUrl":"https://discord.com/oauth2/authorize?client_id=1339301786686591076"},"languages":["en"],"socials":{"discord":"HYWMN5DH7C","website":"https://RoyaltyStudios.dev"},"noteForReviewer":"If there are any issues preventing this from being approved, please let me know as in depth as possible so I can remedy the issue"},"platform":"DISCORD","type":"BOT"},"operationName":"CreateEntity"}
Hopefully this is the info you are wanting. Kind of new to inspecting websites lol
I can delete whenever. DIdnt realize itd post my bot like that

yea
it seems it successfully went though!
does it not move forward?
i can take a look at that
If it is still going through then could you tell me if this denial was legitimate. Its was the same reason I got denied before so I figured it was a glitch because I added my help command into my bot description and in the description of the application: #mod-logs message
No worries. The quick responses are great
well good news, your bot WAS submitted :)
How many times😂
once
hello! some people that got banned from my bot for doing bad things and not respecting the rules are giving bad reviews constantly on top.gg
Report them on the website using the "report" button
tried doing it but doesn't help
is it not working?
the report button?
please let us know if not
yeah it's working, but they don't really get deleted.
A long time ago I contacted a top.gg staff to help about it because of the reviews were of players of another bot that got banned in mine and he deleted them.
Now they came back some months ago and the report doesn't help me deleting them
you can dm me
with the screenshots
how long it take to post the bot stats on the website ?
- why i don't have the
bot developerrole ?
Dm a manager with proof of bot ownership
hii
hello
Nevermind, just wait until they approve your bot.
How will they approve?
Take a look at this article https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works
Why does my bot page say it's "not yet approved"? When you submit your bot, we have a team of volunteers who review your bot to ensure quality and coherence with our guidelines. This process typically takes 1 to 2 weeks or more, but could vary b...
how can i setup the vote log webhook and i'm running the bot localy (local host)
when i try to use insomnia test it i got this error
You need to setup an auth token
this ?
what should i add in the Query Parameters
you need to ping your webhook uri with the auth code
const Topgg = require("@top-gg/sdk");
const express = require("express");
const app = express();
const webhook = new Topgg.Webhook(process.env.TOPGG_WEBHOOK_AUTH);
app.post(
"/topgg-webhook",
webhook.listener((vote) => {
// vote will be your vote object, e.g
console.log(vote.user); // 395526710101278721 < user who voted\
// You can also throw an error to the listener callback in order to resend the webhook after a few seconds
})
);
app.listen(80);
this is what i'm using
Why are you using your topgg token for auth?
hey guys i suggest you to move to #topgg-api for api related queries/issues and discussions i think all api issues are resolved
No problem
I'm trying to add a bot and it won't let me, do you have any ideas?
It happens when you haven't completed all of the steps, sometimes it just decides not to tell you
I have completed everything, if you want I can show you, nothing is missing
Repository URL
Background URL
is missing but ti don`t have
This happened to me, go to your profile it will be there
Is that really what it does?
I think its bugged rn
-addbot
@dire tangle
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support !
Please make sure you have filled out these required fields:
- Headline (short, catchy phrase about your bot)
- Long description (what your bot is about, commands, etc)
- Prefix (
.,/,t!,owo, etc) - Categories/Tags (No spaces, maximum 12)
- Atleast 1 language (
EN - English)
If you still can't submit your bot, make sure your ad blockers/VPNs are off.
Click here to follow our guide!
try submitting with only the required fields please
i know how to add a bot on website is not first bot, is second. i'm a developer i create games, websites and more
what
i understand you're a developer, that information is given to everyone to help with issues while submitting a bot
Press back, if it gives you a 403 error; go to your profile.
try submitting from another browser
and submit only with the required fields, leave the optional ones blank
i use google chrome , but i try with Firefox
okay 
the same with Firefox
did you do this?
Go to your profile and take a screenshot, or press go back.
Okay
You pressed go back
press preview on the go back page
@dire tangle
@dire tangle when you press go back, press preview
i appreciate you helping but let me handle this please 🙏
This happened to me to, i'm just going over what helped me
previewing doesn't really help with whats wrong, i know which fields need to be filled out to work instead, it'll be easier that way
is that the bots you submitted?
I told you that it just doesn't redirect you 😭
no ^^
let me add that to the list of known issues
cc @limpid shadow no confirmation screen for some users
cause it is known
must be a bug, thank you 
Veld already knows btw
oh i didnt see it there mb
yea pretty sure i already fixed it in a deploy coming in a sec
and my first bot is not on search list

I found another bug
EggWise - The Ultimate Mu Online Discord Bot!
Automate your server management, reward players, and enhance your Mu Online experience with po
this bot
what's up with this bot?
thats an adblocker issue
its preventing the pop up
turn off your adblocker and/or vpn
Oh yeah my bad lol
ill add that to known issues as well
Query parameters are not honored.
is fixed btw
updating
gimme bot developer role
please
you're welcome
me too if is possible
you need an approved bot on site
i have one
EggWise - The Ultimate Mu Online Discord Bot!
Automate your server management, reward players, and enhance your Mu Online experience with po
this is approved
but is not in search list , i didn`t know why
thats a known issue, lemme give you the role
known issue, editing doesn't work
No way to put the repo?
not as of now sorry
All good
^ editing does work on most things, but there's around 1-2 refreshes of cache
idk specifically about github link tho
alright
i had to save the changes twice if that helps with anything...
^ only once is needed, it just takes some time
are there known issues with search? did the recent update(s) change the algorithm?
my bot has the word "forms" in its short description and the form tag in the specified categories and I do not appear anywhere in this search term, despite having over 10k more votes than the first result
its also the same for other searches like "ticket bot"
Okay thanks ^ 🙂
Will the bot profile picture be changed automatically when i change it on dev portal in discord?
there's a refresh data button click that (on the bot's page)
oh thanks 🤣
why cant i access the edit page?
might also need to then add a space anywhere in the description
Ah, I didn't even know about the pins
thanks lol
what error do you get?
no button to go to edit page
Thanks for reporting this bug!
This is a known issue that our engineering team is currently looking into. You can find a full list of our known issues located here: #support message
We do not have any estimated time for when this will be fixed. Thank you for your patience and understanding!
can we access the page through the link?
nw!
Add the fact you can report your own bot
idk if that's a bug
But it's funny anyway
there is a bug there tho
when you press submit report
it does nothing
the zIndex on the dropdown menus are too low, so you end up clicking the ad instead of the menu (which loads a popup or opens new tab)
lol
get scammed
😭
yea i didnt change the code since the rewrite that went out since last week lol
its not an urgent thing but just wanted to make sure its known 
google ads?
noice
my bot aint show up in search </3
it takes time to be indexed properly
Are you guys able to take a bot down from my deleted account? Idk how to prove its deleted or even my account but
Do you still have access to the bot token? (to add status/command)
Nope as the host i used requires you to use oauth2
unless there is a way to prove that its your bot, there is notting we can do
I mean, this is from when the bot was working, and my account wasnt deleted
I mean regardless, the bot will never come online again so
I mean heck I have a screen recording and it shows my obs settings and monitor name
OBS on this PC
OBS on old with account name
okay
thanks, will note that down
Still not able to receive rewards on the Android #21 bot from the daily votes the site registers the vote but no dms or rewards from the bot
you may wanna reach out to the bot developer for this one
we haven't seen any errors anymore in our vote rewards system
is there something required on our end or python library updated? Cause I'm sending webhook tests and voting nothing's coming through
Even the command I use to check votes throwing up weird errors
yep, api is updated, you can check from here #topgg-api message
How to get the bot developer role?
have an approved bot
I have one
Makes sense thanks I may have some rewriting to do tomorrow then
@vagrant wigeon
gave
damn
wow fellin 😔
Thank you
cant we put iframe height and width on the description?
Hi I’ve changed my bots name could you reflect that on the site please?
-refreshdata
- Go to your bot's main page (https://top.gg/bot/YOURBOTID).
- Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
- Click Edit and add a space to your long description. Then click Save.
💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.
Use html/css
how do you add your server to topgg ?
-servers
@simple rivet
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
@gloomy shell my bot has been approved for 9 days yet i'm still not approved in the website. The pinned message here says that the issue has been fixed but I still have the same problem
Wdym by "still not approved in the website" ? Like your bot page says it isnt approved yet?
Doesn't appear in search results still. For 6 days I got this error anytime I tried doing anything but for the last 3 days the error doesn't show up but I still can't search for the bot
So currently the error does not appear correct
That is fixed, the "has not been approved yet" message showing on approved bots
The not appearing in search results is a seperate bug, which has not been resolved yet
Alright
Hey guys,
I've been waiting over a week+ to see my bot on the list and it still doesn't appear (they approved my bot, they checked it for me too).
Has anyone else had this happen? Does anyone have a solution? It's pretty frustrating. Even support told me that they are familiar with this problem, but it's strange that everyone who reports it works for them and only me doesn't?
hey could you send your bot's id please?
Yep sure! - 778354610179145741
The bot was approved a week ago+, it doesn't appear in top.gg search but it exists in the system when I output an external link
right i think it's still a bug, let me check
yup that's still a bug, unfortunately there's no eta on a fix. apologies for the inconvenience
just have to wait for updates 
But that's weird, is it only on my bot? 
nope there's many users with the same issue
Gotcha, thanks anyway

Can I have a staff member assist me with a small change that was required as part of my Bot being approved?
what's up?
Had the Oauth2 toggled on in Bot and that was the only thing not approving my bot. I have disabled it in the portal and would like to have the bot re-reviewed again for approval.
you can resubmit the bot on site 
I figured that might be the case, was hoping I could of just had the same app reviewed again since a decision was not updated on the site
your bot was declined which means it was deleted from the site, you'll have to resubmit it for us to check it again!
idt thats the case anymore, the bot is still on the site https://top.gg/bot/1325707530436870205
ask veld to confirm but i suspect its related to an update coming soon

lemme check
ok yeah that's a known bug, i'll review it now tho
@hollow hornet could you give me access to the premium features please
The bot right now just sends embeds more so than the specific commands that are locked normally to staff. I can drop a screenshot in here of the embed it sends out for the different cards. I can invite you to my private server where I build all my bots. @lone ether
I wanted to list my discord bot. Which uses shapes for chatting and external code from me for various other tasks like image generation, web search and so on. But it was denied and I don't know the reason
Hi there, just wanna ask if the search feature fixed or not? My bot doesn't appear on search (even typed the correct name), also, I assume that also the reason for my bot not showing on trending new bot (upvotes are consistent increasing)
Question 2: is there anyway I can delete my old bots (not running anymore)?
you can dm the reviewer
shoot me a dm with the bot id to be deleted and give me the bot’s id which isnt appearing on search
Where do I find out who the reviewer was?
Dmed, please check, thanks!
How much days would it take for the bot to appear in search results
I don't know
give it a week from the approval date
oh okay that's fine dw
can you guys please fix the search issue
we're working on it :)
@hollow hornet heya could you submit your bot please https://top.gg/bot/1325707530436870205
now?
try please
the “send report” button not working
yeah not fixed yet then
sorry 
please wait 1 hour, that's being fixed right now
tysm, can you also fix my profile?
because on the profile section appears a different name
btw, it was working fine before. I think it just stopped working now (the button) because I didn’t report it (in case you weren’t aware of this issue)
we haven't received reports at all

