support

[undone skiff]

@light rain DM you about my application

[carmine pasture]

Hello, I'm having trouble voting from topgg on mobile. Whenever I try logging into discord from topgg, it does not let me, and the page does not load

[light rain]

Ill check it when I get Home

[glad wraith]

helloooo trying to vote but white screen appears when i try to authorize my account

[glad wraith]

woahhhh sameeee

havent been able to vote OR verify anything

[gusty yoke]

how is one supposed to report a bot if the report popup just decides to close a second in?

[oak pendant]

I DMed a mod for help a day ago, but I didn’t get a response yet
Is there any free mod?

[grand prism]

Adblocks block top.gg modals

[gusty yoke]

Yeah my adblocks completely disabled for topgg

[undone zealot]

I have this issue with voting. Everything I'm on pc I tried to vote on chrome it doesn't work. Then, I tried it on different browsers and it ended up working. How can I vote on chrome?

[shell inlet]

-cacheclear

[wild stone]

@undone zealot

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[undone zealot]

tried it, but doesn't work

[grand prism]

@zinc oracle support scam?

[lone ether]

-troubleshoot

[wild stone]

@undone zealot

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

-troubleshoot

[wild stone]

@carmine pasture

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[undone zealot]

funnily enough opera works, but chrome doesn't. Tried all the steps.

[lone ether]

i see

very weird

[undone zealot]

on top of that, it worked on my phone as well

[lone ether]

can you log on discord web on your phone on chrome first please @undone zealot

[undone zealot]

yeah, on it

[lone ether]

are you logged in the correct account?

[undone zealot]

yes

[lone ether]

and are you viewing the page normally or desktop view?

[undone zealot]

normally

[lone ether]

okay what abt topgg?

can you go on the site please

[undone zealot]

I'm on it

[lone ether]

are u logged in

try logging in

[undone zealot]

Alright I'm logged in

[lone ether]

alr try voting on any bot

[undone zealot]

I was able to vote

[lone ether]

so issue fixed?

[undone zealot]

It is, but the issue with pc chrome still isn't working. I know I can vote on other browser or mobile, but I kind of want to know why it only happened on chrome.

[lone ether]

you only mentioned the mobile issue so i helped w that

are you on pc rn? we can try troubleshoot that

[undone zealot]

oh

yeah i am

[lone ether]

alr are you logged in on chrome

on topgg

[undone zealot]

yep

[lone ether]

ctrl + f5

can u send a quick video on what happens when u try to vote actually

[undone zealot]

sure gimme me a min to set it up

[lone ether]

nws ping when sent

[undone zealot]

ok

[undone zealot]

should I sent here or dm

[lone ether]

here please

[lone ether]

is the bot meant to send something after you vote?

[undone zealot]

yeah it is supposed to sent a notification, saying that I voted

[lone ether]

when's the last time you received a reward?

oh

when's the last time that happened

[undone zealot]

its been going on for a long time now

after I figured out I can use another browser for it, I stopped voting on chrome for a while

then, today I was hoping to resolve this issue

[lone ether]

whens the last time you voted today and on what browser?

[lone ether]

i dont see a msg abt this on the bot dms

[undone zealot]

it was a couple minutes ago on my phone, and also on chrome

[lone ether]

and you didn't receive a dm?

[undone zealot]

that time it did

[lone ether]

okay well since you can vote every 12 hours i doubt it will notify of another vote till then

try voting on pc after 12 and see what happens

[undone zealot]

alright

should I ping u tmmr and send another video?

[lone ether]

if you still have the issue yes

record when u go to vote

[undone zealot]

ok

[long pulsar]

Hello, I need help adding my bot to topgg

[exotic plank]

Hi, i don't know if this question is related to this channel but what does it mean when their bots is edited on #logs

[light rain]

-addbot

[wild stone]

@long pulsar

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[light rain]

Change name, change pfp, change desc, change headline and more

[exotic plank]

got it thanks

[west shore]

Hii, so I wanna login top.gg, but when I clicked login,
it say "you needs to verify your account first to perform this operation"
Idk what should I do

[grand prism]

You need to verify your Discord account

This error comes directly from Discord, not top.gg afaik

[lone ether]

log on to discord web first and see ur logged in the correct account

[undone zealot]

@lone ether

the vote still didnt went through

[lone ether]

can you try logging out and logging back in

then vote again

[sand rock]

jooo i have a question i have my bot at top.gg since like 2 months but i cant make a review for it... and it says like every time i watch the page that it will be online in 1 - 3 days... idk if this is a bug but jea...

[lone ether]

-botlive

[wild stone]

@sand rock

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sand rock]

ok

but why cant someone do a review?

[mental raven]

you can't leave a review on your own bot LOL

[sand rock]

but i asked friends and noone could do it... :c

[hoary meteor]

-partnership

-partnerships

the link wouldn't open

[zinc oracle]

@sturdy swan no ads/self promotion please

[lapis mantle]

Try in few mins

[zinc oracle]

Looks like that article was actually deleted.

[lament cedar]

why am I being told that my bot is offline, which is not true, it has been online the whole time for 7 days, I don't understand it, it tells me my bot is offline in the message that I get, but that is not true, my bot is online the whole time

[zinc oracle]

@gloomy shell 👀 was the partnerships article deleted?

[zinc oracle]

Dm the reviewer that declined it.

[lament cedar]

I have and wait the whole time do not even get an answer

[zinc oracle]

I'll remind the reviewer.

[lament cedar]

ok

[lapis mantle]

Ping in chat the bot reviewer 1x

[lament cedar]

@light rain

[zinc oracle]

I already reminded them 👀

[ashen trout]

Question, I sent in my second bot for approval the other day and noticed that bots which was sent in after mine has already been accepted. What's the hold up, just seems weird

[zinc oracle]

Reviews start in order, they are not completed in order. Some bots take longer for various reasons.

[ashen trout]

Alright, thank you for your response. Just had me a bit concerned seeing i submitted two days ago and people that sent theirs in today has already gotten a response.

[lapis mantle]

In the website alr have text, it can take from 1day - 2 weeks

But all times +/- it takes 1-3 days

[light rain]

-reviewedbefore

[wild stone]

Why is another bot reviewed before mine, even though I submitted it before?

Please read [the pinned message in this channel about why that might be the case.](#support message)

[fallow zodiac]

Hi,
my bot was declined with this message: Unable to reach the developer, please dm @light rain for more info
So here I am

[grand prism]

"please DM"

[fallow zodiac]

Can't DM him I tried

[mental raven]

cuz you have YOUR dms settings set to blocking all

[fallow zodiac]

Oh that isn't intentional mb 🤦🏼‍♂️

[mental raven]

i didn't mean it in a bad way wtf i just wanted to put enphasis on the "your"

[fallow zodiac]

Ik ik I didn't meant it bad either

Have it like this tho

Got it I had to enable for this server explicitly

[gloomy shell]

It was hidden while partnerships were on pause

I can unhide it later tonight

[undone zealot]

still nothing

[lone ether]

alr you'll just have to use another browser till new topgg is out, no idea why it's not working

sorry mate

[undone zealot]

Alright that's still fine. Wdym by new topgg?

[lone ether]

there's a rewrite going on

not everything but like to streamline code n stuff

fix bugs etc

[undone zealot]

oh ic

is there an eta?

[fluid rapids]

One message removed from a suspended account.

[undone zealot]

alright

[delicate lichen]

is it possible to scrap reviews? since cloudflare is present

[lone ether]

scrap as in?

[slender falcon]

they missed an e I think, think they meant scrape

[light rain]

If he is talking about scrape reviews, its not possible

[lone ether]

ah

[pseudo heart]

Most likely so he can go to his bot and "check" for new reviews and reward somehow

[restive spear]

How to change bot name on Top gg?

[grand prism]

Or to display them on support server/website

[lone ether]

-refreshdata

[wild stone]

@restive spear

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[restive spear]

thanks, it worked.

[grand goblet]

Hey, is there any way to remove the HTML coding if you inspect the page on the website?? Please help.

[zinc oracle]

👀 what do you mean?

HTML defines the page structure. That's how browsers can show anything on the page.

[grand goblet]

People can see the HTML code via inspecting the page. Is there a way to remove it? Because I have been on almost every other website and it doesn’t show the HTML code ro the public with inspecting the page.

[zinc oracle]

I don't think that's even possible.

[grand prism]

You have no influence on how top.gg works

[zinc oracle]

Even off top.gg, I think HTML is required to be in inspecting the page.

Maybe it's something I'm unaware of though 👀

[zinc oracle]

Can you DM me the link to the site that's hiding html? What you're describing doesn't seem to be possible.

[umbral nova]

i think they mean how some sites use js to hide the html?

i imagine they just generate stuff at runtime or something like that

or server side render it

[zinc oracle]

Like minifying the provided HTML?

[umbral nova]

i assume something like that

but inspect would still unminify it i think?

[twilit fox]

you could try disabling inspect element

[grand goblet]

Probably any website. I cannot see the HTML.

[zinc oracle]

At this point I'm just curious ^-^

[grand goblet]

It is like encrypted or something

[umbral nova]

(you could but you shouldn't, it's annoying not being able to right click on a website)

[grand goblet]

Or it looks like

Maybe I just use a different way

[twilit fox]

and not being able to use keyboard shortcuts

[umbral nova]

what website are you talking about that hides its html?

[mental raven]

i hate thoses websites

[zinc oracle]

support becomes general when intresting questions are asked 😄

[twilit fox]

i think this convo leans more towards #development than top.gg support

[mental raven]

yep

[grand prism]

The only one missing is Tim

[twilit fox]

@pastel arrow

[zinc oracle]

@pastel arrow ❤️

[twilit fox]

basically you can't hide a site's html from inspect element unless you disable inspect element itself

[zinc oracle]

You could always just request it not from a browser though.

[twilit fox]

even then people could still look at your site's code by just fetch('your website') and then reading the html from there

[mental raven]

also why do you want to hide the html that much

[zinc oracle]

protection of assets.

[twilit fox]

ig you could just do everything in webassembly to make things harder to reverse engineer

[mental raven]

or bad security practises

[zinc oracle]

If we are getting that far off topic of support though, probably should move to #development ^-^

[mental raven]

or have something to hide

[muted imp]

Haven't been getting notifs to vote for a couple days now

[shell solstice]

I think there's a bug with bot rankings rn. It's been over a week and bots with more votes aren't appearing higher in the rankings. (This is on the top.gg site)

Just wanted to report, as I think a few others have noticed.

[oak pendant]

Why aren't moderators replying to reports?

That's so unprofessional

[oak pendant]

In dms

[grand prism]

If you mean reporting a bot, you should use the report button on the page for that

[oak pendant]

It is not a bot

Something else that should not be said here

[light rain]

Dm a mod

[grand prism]

Then wait for the answer

[light rain]

Up to 1-2x24hours since we are all volenteer

[oak pendant]

I did!!

I sent it almost a week ago

How long should i wait? A year lol

[light rain]

Who did u dm?
Can you tell me so I can bump them

[oak pendant]

Sunil

I can forward the same message to someone else if he/she is busy.

[light rain]

Try dming @shell inlet
If fellin does not reply too ill bump them

[supple mica]

Feel free to forward the report to me please.

I'll have it dealt with and forwarded to the correct parties

[shell inlet]

i have already handled

they dm'd me ^^

[supple mica]

[robust kite]

Hello I am Barrell,

Creator And Developer Of Corallium.
Corallium Keeps Getting Declined From Top.gg my staff has said its due to invalid Prefix.
All 500+ commands are application commands so the prefix has to be "/".
I have put the correct prefix multiple times but no luck on getting the bot accepted.
I also tried the prefix for The Custom Commands which is "!" just to see if it would be accepted no luck.
Not sure what else to do please reach out to me if you can or @ me here

Thank You in advanced. ❤️

[grand prism]

DM @light rain

[robust kite]

okay can do

[copper horizon]

hello how to put your site here on our bot's page?

[shell inlet]

-htmldesc

[wild stone]

@copper horizon

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[gilded glacier]

Well that’s not good

[grand prism]

imgur moment

[shell solstice]

I've had this happen. Best thing to do is just upload a new image and get a new link.

[gilded glacier]

Removed it totally 👍

[gilded glacier]

Frrr hate imgur though
Self hosting any images I need

[shell solstice]

Myself and a few others, have noticed a bug with the rankings not updating even after over a week of having more votes. Here's a link to someone reporting this earlier this week. #general message I hope this gets fixed so our votes can affect bot rankings again.

[modern gyro]

hey why i cant see ? my bot server count in top.gg ?

[rare flame]

Top.gg Server URL

what should i put here

as servers are no longer in top.gg

[shell inlet]

use our api https://docs.top.gg to post your stats

[shell inlet]

its been a known issue, unfortunately there’s few things being reworked right now, no eta

[shell inlet]

for now leave it blank

[modern gyro]

i did it actually my body is - [{
"server_count": 23232
}] , its not updating

and also do i need to update the count of the vote and server coubt regulalrly ?

[shell inlet]

ask in #topgg-api paste the error you’re getting

[modern gyro]

not a error its a success ,just that its not reflecting on my bot page

[shell inlet]

-refreshdata

[wild stone]

@modern gyro

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[modern gyro]

its not working for me , do i need to wait ?

yeahhhh got it

its reflecyed

its reflected

[shell inlet]

👍🏽

[modern gyro]

Thankssss

[shell inlet]

-bgimage @daring lagoon

[wild stone]

@daring lagoon

The bot page background link is currently broken. We suggest you use CSS for the time being!

Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>

[daring lagoon]

Thanks! haha

Still cant get it to work :/
i cant seem to get my bot page to display an image. I am using HTML like so <img src="IMGUR_LINK" alt="[Dr Robotnic Image]"> And yet it will not display, I tried with an image and it also didnt work. What am i missing? Thanks for any help!

Its an example of using the bot. so want it between paragraphs

[grand prism]

The link must lead directly to the image

[daring lagoon]

Ah

a link like so should work, right?

oh wait it prolly needs to be a gif, coulda sworn it was before i uploaded it 😅

[grand prism]

Or you should use the <video> tag instead

[daring lagoon]

It displays! Thanks, however it doesnt seem to play on its own.

[light rain]

if i am not mistaken you have to autoplay it

[daring lagoon]

Thanks @light rain, @grand prism and @shell inlet for your help. I have not used much HTML, just needed to make a better looking page on top.gg. I should learn some webdev next haha

[shell inlet]

no worries

you'll get there

[weak forge]

[lone ether]

@weak forge can you send me the link to that page please

you can send it here

[weak forge]

In here?

Okay

https://top.gg/bot/1141793991503909075/edit

Mention me please
If you guys fixed it

[light rain]

are you log in?

[lone ether]

try now

[weak forge]

Thank You
It's working now 😺

[lone ether]

np

[thin harness]

Hey guys, when i paid for premium. How do i de-activate dms to people when claiming role?

[lone ether]

-wrongserver

[wild stone]

@thin harness

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[calm patrol]

I will be applying for my bot to be used on servers. The bot is configured to be used by individuals with administrative privileges on the control panel. Should I leave a note for the person who will review the bot, asking them to ensure the necessary permissions are in place?

[gloomy shell]

It would be appreciated yes 🙂

[calm patrol]

hm

[gloomy shell]

In fact, if it can truly only be used by administrators, I would put that even in your bot description or help command, so that everyone who uses the bot is aware and not just our reviewers

[calm patrol]

Thank you for your help, I will add this now. Thank you again for taking the time.

[versed egret]

something seems to have broken with reviews. they are no longer ordered by like count

[gloomy shell]

We're investigating different ways of ordering reviews and you may see differences on different pages.

[versed egret]

ohk

[gloomy shell]

Good to let us know tho in case it was a bug but this time its not

[versed egret]

i was confused why first 2 pages have no likes haha

[coral pewter]

Hiii, when I try to log in it won't let me

I tried Safari and Google and I can't

When I tap log in it sends me to a completely white page

[lone ether]

-troubleshoot

[wild stone]

@coral pewter

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[late grotto]

What's the process if your bot got declined for not working, but it was 99.9% just an error on the reviewers behalf (respectfully)

I worded that awfully, ik you guys review hundreds of bots a day and not all of them come with perfect instructions (probably mine l0l) and I appreciate all you do

[lone ether]

you can DM the reviewer first and talk to them

[late grotto]

I tried but their dms are off

[grand prism]

All the people responsible for checking bots have DMs enabled because of situations like this

[grand prism]

It's possible that your privacy settings are blocking DMs from being sent

[late grotto]

Hmm, possible, let me have a look

I've not had problems with that before I must admit, but i'll check

[grand prism]

You can't send DMs on Discord if you don't allow them to be received

[late grotto]

This is on, but I think you're right as it seems I can't dm anybody in this server

But I can't see anywhere apart from that screenshot which would stop that

[grand prism]

This looks like your user settings in the screenshot. Check the privacy settings on this server

[late grotto]

ah! that's it 🤣 obviously had some issues at some point, can only imagine how reviewers feel 🤣

[wild stone]

@late grotto

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[late grotto]

All sorted thank you very much guys ❤️

[maiden moon]

question, is there any developments on allowing owner/admins to reply to reviews and filling reports on them directly from the the review section or dashboard?

[light rain]

Dm open but sadly idk if i can reply today, today now i am going to be super buzy

[late grotto]

nono thats ok, would you suggest I just submit bot again, and just explain a bit better? I can see from logs exactly what happened in your case

[light rain]

Send the bot id and you can resubmit, when i get my free time ill check it and reply the dm

Send me*

I am on phone atm

[late grotto]

okay magic, i'll resubmit and if it's picked it up by you great, if not no problems ❤️

[light rain]

Can i get the bot id

[late grotto]

sure ❤️

1329157482483945573

[light rain]

Thanks

[dry prism]

how do i fix this

sometimes it also shows error

[lone ether]

-troubleshoot

[wild stone]

@dry prism

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[dry prism]

it's showing this now

[lone ether]

close the browser entirely and try again

[dry prism]

didn't work, should i try switching gmails from Google?

[lone ether]

what shows up when you go on top.gg?

[dry prism]

logging in then suddenly application error, when i restart the chrome it shows 500 request fail with status code 404

[lone ether]

can you ctrl + f5 please

on the page

[dry prism]

i tried clearing cache

[light rain]

what does the console say?

[dry prism]

i m on android idk how to check console on phone

[lone ether]

can you try another browser

[dry prism]

nope guess i just have to login on pc only now, it's been 2days since this error on my phone tho it worked in incognito mode but too much work

[lone ether]

can you clear data completely on chrome on your phone

[light rain]

Do you have dns/proxy/vpn on in the background?

[dry prism]

lemme try that

[dry prism]

nope

okay it worked after clearing data, thanks for the help

[lone ether]

np

[silk mantle]

How to add background?

[light rain]

-css

[wild stone]

@silk mantle

How do I style my bot page?

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot being declined, removed from the site or locked.

The bot page background link is currently broken. We suggest you use CSS for the time being!

Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>

[silk mantle]

And what's the ideal size ratio of the image to cover the whole screen?

[supple scarab]

1. I made a POST request yesterday and still the servers count doesn't update
2. it's been more than a week and my bot has more votes than the one on top of it yet it shows below it. It kinda defeats the purpose of voting...

[slow dove]

Even though I have already added 2 help commands, I really don't understand why you still say that your bot does not have a workable help command.

[rigid moon]

why must i dm welper for more information

[light rain]

please dm me, i tryed to message you but your dm is closed

[rigid moon]

i cant dm yuo either

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[light rain]

your dm is closed, as a result you cannot dm

[rigid moon]

theres no dm button

aw man

[light rain]

ill add u as friends

[lone ether]

please send a dm to him, he'll reply when he's available

[hot iris]

I keep getting

Any ideas?

[wild stone]

@hot iris

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[hot iris]

Already tried that

[zinc oracle]

Do all browsers show that?

It doesnt even look like a proper error page 👀

[mental raven]

even with all css removed it doesn't look similar at all

[lone ether]

can you clear the data of the browser and try again

[shell solstice]

Really hope the ranking issue gets fixed soon!

[sand bear]

Does roles for voting need api integration or is it available to add via the site once the bot gets added?

[silk mantle]

How long does it take for server count to get updated

[light rain]

You need to post it your self

[silk mantle]

I posted

After post how long?

@light rain

[lone ether]

it should be instant

it's up to you how often you want to update it

[hot iris]

No, only on chrome

[hot iris]

I did

Can i get pinged if anyone has an idea of what to do? Am know nda in uni rn

[lone ether]

-troubleshoot @hot iris

[wild stone]

@hot iris

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[hot iris]

I got no vpn open, no ad blockers i already cleared the browser cache data, i can't login i get same page again, i used opera and it worked, chrome didn't and i will try edge soon but i am guessing it will work too, 5 i will in a second but am guessing it will work, 6. I got no more phones to try on. 7. It's been like 8h still with the same issue :/

[silk mantle]

It still shows 0 servers though

In search

[hot iris]

Yes incognito worked

[lone ether]

i think it's an issue on chrome only then, i'll ask internally

try using another browser for now please, sorry for the inconvenience

[hot iris]

Okie, thanks :)

[stiff forge]

Will the ranking issue be fixed after the vote reset on February 1st?

My bot was approved on January 14th and now has more than 2K votes. However, I scrolled through both the Music and Community categories, and it is not appearing anywhere. Previously, it was listed among the new trending bots, but now it is missing. As a result, server joins have almost dropped to zero, even though the bot still receives 100-150 votes daily.

[light rain]

For new trending bot is only for recently approved bot

[stiff forge]

Yeah, I know that, but the issue is that it is not getting listed anywhere. Also, a few other bots have the same issue.

[modern gyro]

I have recently changed my bot name and change was affected in Top.gg too But when i search my Bot Name (changed) its not showing up

Someone please HelpOn this

[lone ether]

-refreshdata

[wild stone]

@modern gyro

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[modern gyro]

Hey i did it Yesterday and the bot name changed but not showing up in search result

[lone ether]

what's your bot called?

[modern gyro]

Its called One for all

[lone ether]

more votes = bot will be up higher on the search list

[modern gyro]

But there is no Bot out there with the same name and i got 49 votes

[lone ether]

let me check

not sure actually i don't see it either

[modern gyro]

any other way ? , is it possible to report this

[lone ether]

i will ask internally and update you when i know sum

[modern gyro]

Thanksssss

https://tenor.com/view/dancing-cat-dance-cat-cat-meme-chinese-cat-gif-12629347036627000898

[shell solstice]

I hope so, that's what I'm banking on atleast.

[livid current]

Search seems to be broken

(I even turned off my adblocker)

[rocky pasture]

Broken for me as well

I noticed it was broken yesterday as well but I thought it was just me

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[rocky pasture]

Thanks

[sturdy swan]

Need help

[gloomy shell]

please reach out in direct messages to the reviewer who reviewed your bot (aka @light rain )

they can help you understand what happened 🙂

[sturdy swan]

He don't respond

[gloomy shell]

I would wait up to a day or two, our reviewers are volunteers and aren't available 24/7

if you still haven't heard back after 48 hours then feel free to dm a community manager

[sturdy swan]

I waited 24 hours, and after 24 hours he sent screenshot

[gloomy shell]

you'll need to work with him more then, to determine what the issue was

[sturdy swan]

But i want to resolve problem fast

[gloomy shell]

nobody can do anything for you except for him

[sturdy swan]

😡

I can write that messages to Manager?

[gloomy shell]

No, you need to work it out with Welper first. Does your bot need permissions to send messages that we don't give bots by default? Thats something he can help you determine.

Only message a community manager if your reviewer doesnt respond for mnore than 48 hours or you want to report them for doing something innapropriate or rude.

[sturdy swan]

I can pay to fast that

[gloomy shell]

We don't accept bribes, thanks

[sturdy swan]

I've seen a custom tint on some bot pages, how can I get this for my bot?

[gloomy shell]

You can utilize custom html and css in the description of your bot page

one sec

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy swan]

#logs message

[wispy ice]

Can I get my bid removed I was testing it out and accidentally did 100 @ 100$ or something 💀

[lone ether]

open a ticket in #auctions-tickets

[vernal mountain]

@lone anvil i need help

[lone ether]

please don't ping people unnecessarily, you can leave your question here and someone will help you out if they know the answer

[vernal mountain]

my apologies

im using the lara bot and it says the application did not respond

[fluid birch]

-wrongserver

[wild stone]

@vernal mountain

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[plucky condor]

analitics on the websote not showing the country image

[supple scarab]

it's not the case, mine has been ranking lower when it has more votes that the searches that appear on top of it

[sturdy swan]

I need help, welper is not adequate person

[sturdy swan]

Why other reviewer don't check my bot?

[gloomy shell]

Please dm me and I will respond to you when I can

[sturdy swan]

ready, i like your banner and avatar

[shell solstice]

Some mod said the ranking thing was a known bug

[supple scarab]

when will it get fixed?

@gloomy shell when will the ranking bug get fixed?

also the server count isn't updating (it's 30 now) despite making a POST request to the API.

[shell solstice]

My server count thing on my bot is working. Maybe someone here can help you with it.

[supple scarab]

does it update every time you make a post request to it?

[shell solstice]

Yes, every 30 min

[supple scarab]

nice, it's strange that mine didn't update. I have made like 2 requests a few days ago.

[supple scarab]

yo it's updated. It was my fault cause I didn't notice that I changed my initial code to GET rather than POST. It's working now!

[shell solstice]

Good to hear

[lone ether]

.ban 826937917359783996 steam scam

[cerulean fulcrum]

Banned fery6835

[left pier]

Hi there, I'm trying to embed a vimeo embed, but it's not displaying correctly atm on my bot page.

[lone ether]

what did you put on the description?

[left pier]

Hi! I just tried to add it via html is that why?

[light rain]

Can u send the code that you use?

[prime finch]

Hihi, does anyone know if there’s a bot that shows you reacted messages from before it was added?

[lone ether]

quark bot

next time please use the website to search for bots

[prime finch]

Omg thank you

[lone ether]

np

[prime finch]

Sorry I tried looking for some but didn’t see any for a bit

[lone ether]

all good 🫡

[lone ether]

https://quark.bot/dashboard

[prime finch]

Thanks a ton🙏🙏

[coarse vault]

Hey how can I get my logo updated? its been like 2 months https://ss.adamh.tech/2025/01/BgYErJxFY7.png

[wild stone]

@coarse vault

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[coarse vault]

@zinc oracle I did like 3 times

doesnt work

[zinc oracle]

Did you edit the bot afterwards?

[coarse vault]

ill try again remaking my description

[zinc oracle]

Just add a space and save

[coarse vault]

just did

didnt work

#logs message

link to me adding a space

[zinc oracle]

👀

[coarse vault]

not that

[coarse vault]

this

support server

[zinc oracle]

Ah, I don't think we have any control over that anymore. Not since we removed server listings.

[coarse vault]

its apart of the "bot" settings

to just set the support ID

[zinc oracle]

Yep, that data could be refreshed via the server listing. When it was removed the options to update it were removed too.

[coarse vault]

oh damn rip

[half geode]

Why I can't submit it???

-_+

@zinc oracle

@burnt prism

@light rain

[lone ether]

dont ping people please

[lone ether]

-submitbot

[wild stone]

@half geode

Please make sure you have filled out these required fields:

• Headline (short, catchy phrase about your bot)
• Long description (what your bot is about, its commands, etc)
• Prefix (., /, t!, owo, etc)
• Categories/Tags (No spaces - Known to cause issues)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

[smoky cloud]

can someone help me i'm stuck here lmao it keeps loading when i clicked then loading again i can't access the web

[mental raven]

it means either your ip/behavior/vpn/something might be triggering cloudflare's bot detection

[smoky cloud]

problem resolved🙂

[charred osprey]

Hi. I have a question, all of January and early February the tops by category (e.g. confessions) are “broken”, even though by votes you should be ranked top-1, top-2, you are at the level of other bots that have 2 votes. How can this issue be solved?

[mental raven]

i believe that's a know bug atm

[stiff forge]

Same here. I'm reporting this for the third time today, February 1st. Only the vote counts for the bots were reset, but their positions remain the same—nothing has changed. Do you guys have any plans to fix this, or will it just continue like before? Other bugs still exist.

[shell inlet]

Hello im pretty sure im saying this to you for second or third time, 1st that the site is being reworked on right now and there is DEFINITELY plans to fix these, please bare with us in the meantime

-refreshdata

[wild stone]

@tough pine

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[shell inlet]

@charred osprey , sorry for the inconvenience

[limpid shadow]

Search results do not update at the same time as list results do, so they'll lag behind a little bit. Just give it some time to re-index your bot's statistics and then you'll see a change there.

[limpid shadow]

We do have plans to eventually remove the old search system and merge it into the new backend. But, we're definitely off by some time for this

[stiff forge]

I can see it in search (for example, when I search for its name in the search bar, it appears when I click on "show more"), but not in the list.
It has both Music and Community tags; I scrolled through the entire list, but it is not there. Essentially, I'm complaining about the listing, not the search. I would appreciate it if you could check whether there is an issue.

[limpid shadow]

That's already fixed in the rewrite of the site and will be launched when we launch the rewrite

[stiff forge]

I hope the rewritten version will be released soon (accounting for the time needed to complete the rewrite, migrate to the new version, and perform the database migration). 🙂

[mellow wolf]

@lean notch @shell inlet

[limpid shadow]

We've generally tried our best to keep efforts to not have to migrate much. We've already migrated the backend and database by now, these same APIs are what power the current site, but the frontend right now relies on search, which is hard to change

It should be relatively soon for us to actually get things off the ground, most of the work was done in 2024, soon we will start some internal testing to see how well we can get things off the ground, then we can consider staged rollouts.

[nova bluff]

when topgg website updates

Like search page

[wild owl]

Guys, does the top.gg page have the same traffic as it used to have before(2 year back)

Are people still inviting and using bots in discord?

[nova bluff]

yeah

[wild owl]

But this server seems so dead now

[lone ether]

server being dead doesn't mean the site is

[nova bluff]

I have literally have 134 something votes and i am listed at page 10 of music category which are having like 5-10 votes they are at 2-3 page. How much time approx it take to update.

[lone ether]

it's the first of the month, it takes a couple days for the votes to get updated

[charred osprey]

If the system is malfunctioning, it won't update in any case. Veld himself said that

[lone ether]

^

[shell solstice]

Guess we just gotta wait for rewrite to launch, hope it comes soon.

[wet valve]

@cyan palm

I won giveaway 1 month ago

But still didn't received any prizes??

[cyan palm]

Hey, sorry for the inconvenience! Let us check the situation and contact with you

[wet valve]

Sure brother

[modern gyro]

@lone anvil please check my ticket again 🥲 ,

middle name is alex

[lone anvil]

...uh, i have no idea what you're referencing

oh i see, nvm

[modern gyro]

when i type my bot name "one for all " it is not showing up in the search result , i did all the stuff like refresh data etc , it's been 6 days , would you please look into this 🥲

[modern gyro]

I have changed my bot name from "Deku beta" to "One for all "

i did the changes again

whats happening to my Votes now ? it came down to 6 , it used to be 56

[lone ether]

votes reset monthly

[modern gyro]

ohh ok

could u check the above issue pls 🥲

[wild owl]

But I am not getting a single click on my bot since 2 or 3 weeks

[lone ether]

when was your bot approved?

maybe it was part of the trending bots page

[wild owl]

Around 2 or 3 years back lol I don't remember

[lone ether]

if your bot isn't getting clicks it's probably bc there's not enough votes to put it higher on lists

[wild owl]

Oh ok

Thnx

[sick haven]

can we get some sort of modal popup when we report reviews to tell the mods why we are reporting it? I've been reporting one review for lying for weeks. If i need to show a mod some of our code base to prove it is a lie then im happy to..

bot id: 1032699319368814652

im not some crazy person who wants to silence bad reviews, the bot has plenty of them which are completely valid which mostly we have addressed, but this one is just flat out wrong lol

[lone ether]

can you send the topgg link of that bot here please

[sick haven]

yep here you go: https://top.gg/bot/1032699319368814652

the reported review is on the first page

[lone ether]

removed 👍

[sick haven]

cheers ^ is there anywhere we can make suggestions for the site?

[lone ether]

yup you can go to https://feedback.top.gg

[sick haven]

cheers 🙂

[lone ether]

nws

[lilac hedge]

I can't vote on top.gg, it gives an error saying I need to verify the account, even though it's already verified

[modern gyro]

can someone look into this please

[lone ether]

cc @limpid shadow

[modern gyro]

should i dm ?

[lone ether]

no

just wait patiently please 🙏

[modern gyro]

ohh ok thanksss

[steady fjord]

[nova bluff]

Hey topgg , Why my bot is listed at 5 th position the above two bots doesn't even have tha Smooth name or anything.

[grand prism]

The first two are places that paid to have their bot displayed higher

The next two places have this phrase in the bot's short description

[stable valley]

@lethal bolt Do we need an api or something to make a feature which will only allow you to use when you've voted?

[grand prism]

https://docs.top.gg

[short token]

hello at the top.gg site my bots name is Auto Memer but i had rename it from discord dev portal and it didnt changed from top.gg and i see from the logs channel the bots name is Meme Master the name i have now https://discord.com/channels/264445053596991498/264889891039608874

[nova bluff]

Name matter still + votes

[lone ether]

-refreshdata

[wild stone]

@short token

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[modern gyro]

may i know when will my issue get resolved. ?

Ticket Id - 449453

[lone ether]

no eta, stop asking please. i've already pinged veld about it

be patient, i'm sure you'll get an answer soon

[modern gyro]

👍

[light shard]

Bro is not responding. Anyone else from the stuff team which I can show the Bot? Idk how @light rain set up the Bot, but i checked again and the Bot is also workin fine in other Server...

I also made a quick video for him :(

[zinc oracle]

It can take 24-48 hours to get a response.

[light shard]

ouh okay

sry

[ebon pivot]

why does the Jujutsu Kaisen bot force administrator privileges upon itself and then create a permanent invite link to any server it joins? this is kinda sketchy. @cunning meadow

[zinc oracle]

Report the bot on top.gg

So we can look into it

[ebon pivot]

okay

proof btw

[zinc oracle]

asking for admin in an invite is allowed by us and discord. You can always opt out by clicking the toggle button.

The invite thing has to be investigated in a report

[cunning meadow]

It's in the bots policy, we do it to prevent people who use tons of alts in their server and track them down. If you want to, you can either just not add the bot or turn off the permissions so it doesn't do so

[cunning meadow]

If it's a problem then I don't mind solving it right away at the very moment, we only do it for the safety of the game

As before that, we had a lot of people making countless alt accounts in their servers and farming insane amount of resources to screw the economy

[ebon pivot]

idk it all seems kinda extreme and sketchy. making a permanent invite is a little too extreme and not giving the bot administrator just straight up disables all commands

[lapis sail]

fr?

[cunning meadow]

It doesn't disable any command if the bot isn't admin, you can still use the bot. The perma invite is for the helpers to see what server it's being added in

[cunning meadow]

Yes, infact we had a person who made about 25 alts just to farm resources

[lapis sail]

damnn

[cunning meadow]

On a daily basis we ban about 10-25 alt accounts

[lapis sail]

it's surprising to see how far people go to farm discord bots

[cunning meadow]

Indeed is, even I'm concerned about their mental state lol

[lapis sail]

💀 fr, i use to have people DEDICATED to finding exploits within the littlest of stuff it's crazy

[cunning meadow]

yes that's also crazy, we had people running auto typer scripts and clicking buttons with auto clickers on dozens of accounts

Some exploits like running a specific command 100s of times with multiple accounts to make the bot lag, and then spamming a different command to dupe resources too

[lapis sail]

😭 😭 it's so annoying seeing people farm for hours and hours on multiple accounts and then just rise to the top, or people that find bugs to dupe or something then just never report it

[cunning meadow]

I've disabled the auto invite creation just now if it's a problem in advance. But we only have it for the purpose of moderation and it's also mentioned in our bot's TOS very clearly that the bot will create an invite and if they don't want it to do so, they can just not add the bot. If it's still a problem then you can let me know, I'll keep it disabled. If not, then I'd like to turn it back on, whatever works.

[zinc oracle]

Generally speaking, most people consider it a violation of discord developer TOS even if its in your TOS.

[cunning meadow]

hm

[light shard]

Maxbe this invite link goes to the Bot owners Server, so he can prevent the Bot to be on Servers the Owner dont want it to be, or its for support

[cunning meadow]

Yes, the invite is only shared in the admin channel

[light shard]

I do it also just like this

[cunning meadow]

Anyway I've turned it off just incase if it's a problem

[light shard]

its a good feature. My bot was in cannabis Discords, where they sell, so i put it out after checking

[elder mortar]

I have in mind to submit my bot as soon as I complete some more features, but I wanted to ask if the info I submit can change in the future. Because I want to submit with just English language at first, but I have in mind to add more languages slowly (when I get some free time after add other priority features), then, in case I add others, can I change that info from my bot in the future?

[zinc oracle]

You can modify the bot after its submitted and approved.

[elder mortar]

Perfect thank you I was just reviewing the “bot guidelines”, vote related isn’t required at all, true?, I can add it after it’s submitted and approved, just to know since maybe I do it later

[zinc oracle]

Using the vote system is completely optional

[elder mortar]

Okay, ty

[nova bluff]

So finally topgg is removing skidded bots

[half geode]

Why isn't it showing on search

-_+

@light rain

[mental raven]

cuz it isn't approved i think

[half geode]

It's approved

[mental raven]

it says under how long it takes to show in search

[half geode]

Um what why it takes that much long

When it's already approved

-_-

[lethal bolt]

It may take a bit of time, thank you for your patience 🦥

[nova bluff]

@lethal bolt hey dylan can i dm you related something?

I dnot want to give the info in public so

[light rain]

Mod dms is always open, juat send the dms

[narrow mortar]

If this is for investigation purposes only, you should add a bot-owner only command, that generates temporary invites ( like 10 minutes) for you to investigate, if you need to investigate manually every server your bot joins, that's not going to scale well and you need better prevention then checking servers the bot is joining, like cooldowns on commands, and analyzing command usage stats, servers with automation should be easy to spot.

[stiff forge]

Joining or creating invites for someone's private server without their permission is against the TOS (even for temporary invites or if you believe the server owner or members are guilty).

[pliant sedge]

Hello, how much time a bot is considered "new" and can appear in the "new trending bot" section ?

[light rain]

Recently approve bot

[pliant sedge]

Yes but what is "recently" ? One month ? One week ?

[lone ether]

like 2 weeks

i think

[light rain]

Arround 20-30 recently approve bot i think

[pliant sedge]

Oh ok so this isn't a fixed time but depends on the number of new bots in the period. Thanks for the answer

[silk mantle]

My server count is not updating when I do post it doesn't show any error though

https://top.gg/bot/1305756227929772042?tab=overview

[lone ether]

try asking for help in #development

[brave vale]

there are a Arabic support or no??

[long pulsar]

How do I know if my bot passed the analysis?

[light rain]

-notified

[wild stone]

@long pulsar

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[wild heath]

Hey my bot was not allowed because he has no command, but the command only goes on servers and only if you are the owner because he is a globalchat and not everyone can use it because of security. Can it be checked again?

Bot: reChat Global

[gloomy shell]

Submit it again the same way and put in the "notes for reviewer" section that it can only be tested by the guild owner

[wild heath]

thanks ^^

[gloomy shell]

yw!

[uncut dirge]

Are bots added to the server after approval? It was added before

[lone ether]

this server? not anymore. the only way to get your bot in this server is if it's selected for our quarterly Staff Picks

[wet valve]

@cyan palm brother you didn't responded till now

I won giveaway in 31dec but didn't receive anything

[wet valve]

No one reply me

????

[nova bluff]

@limpid shadow sorry to mention can you look out page update issue.
my bot has over 400 votes, but it's being displayed as a bot with 20-30 votes on the music tag page (https://top.gg/tag/music?page=10).

due to this my bot growth have stopped

[shell inlet]

pleae check the pins

[shell inlet]

if you won the giveaway you would be contacted by the cm through the thread to which you should've responded

it's either that or your giveaway hasn't been paid by the bot which hosted it

[wet valve]

Bro tell me the solution??

[shell inlet]

you need to wait until the bot developer pays the giveaway out, there's nothing we can do

[wet valve]

will I get the reward or not

[wet valve]

Ok brother but it's already 1month passed

[nova bluff]

Still

Its affecting many of them

[shell inlet]

theres nothing else that can be done, the changes cannot be pushed instantly as veld said its already fixed on prod you have to wait

[nova bluff]

@stiff forge is having 2k votes his bot isn't showing even at the list

We are making users vote but at the end of day we are not getting any profits from votes

[nova bluff]

Okay

[brave vale]

Hello i need anybody good in understand the bot

[light rain]

on?

[brave vale]

Are you good
Can i show you my problem in boy?

[light rain]

whats the problem first, then i can help/redirect to the correct place

[brave vale]

After I do everything for the suggestions room to work, this appears to me:

[light rain]

Hm that means you have to go to their support server

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[light rain]

You can get the invite via the bot page

[brave vale]

thanks🌹

[brave vale]

hey bro

when Click on the link to send me this server here

[lone ether]

can you send the link to the bot page please @brave vale

[grand prism]

Looks like their page is kinda broken

[lone ether]

what is it?

the link

[light rain]

checked and its invalid

ment to reply to zobs

[brave vale]

Send it to his Google page

?

[lone ether]

it's fine

[light rain]

https://top.gg/bot/1030585647683092560

[grand prism]

I managed to find a bot with exactly the same avatar

[brave vale]

Where I send the link ?

Afff

[cyan palm]

I replied on DMs

[wet valve]

What's next step buddy I joined the server

[thin pecan]

Help me guys i voted and verified aswell

Its still showing

[light rain]

as long as there is a need for the permission its fine

[lone ether]

-troubleshoot

[wild stone]

@thin pecan

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[modern gyro]

https://top.gg/bot/727937264340041778?s=0a4cb1d3da387

this bot is not working for the past 7 days , it's completely offline

[grand prism]

Top.gg does not remove offline bots

They remove those deleted/banned

[modern gyro]

So Can Bots Share same Name ?

[grand prism]

If this is not an explicit attempt to impersonate another popular bot, yes

[thin pecan]

Nh not working

[modern gyro]

ohhh cool

[thin pecan]

-troubleshoot

[lone ether]

read the embed @thin pecan

[placid mica]

....

[pseudo heart]

????

Not everyone can speak french here

You may want to translate itß??

[mental raven]

error with placeholders instead of actual values

[lone ether]

-troubleshoot

[wild stone]

@placid mica

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[hoary minnow]

how can i stay logged in? every time i go to vote again i have to log in

i do use a vpn could it be because of that

[light rain]

Yes

[hoary minnow]

is there no way around it

if i stay on the same server will it not log me out?

[cloud ledge]

I paid for an advert for my bot but it took money from my account but I can't see it in the history or the results...

[lone ether]

nope

[lone ether]

#auctions-faq message

[half geode]

Still waiting -_+

@lone ether

[light rain]

yes?

[half geode]

I am waiting from two days my bot is not coming in search but it is approved

-_+

[half geode]

But

-_+

It's already two days

[half geode]

And tomorrow they will be 3 daysssss

[light rain]

If your bot was recently approved, please allow 1-3 days for your bot page to appear in search results.

[half geode]

Whyyyyyy

When it's already approved

Then why that much longgggg

[light rain]

Becouse it takes times

[half geode]

Whyyyyy

[light rain]

It takes TIME to correctly index

[half geode]

Wth

[alpine turtle]

whenever you get a chance, check dms @light rain :) thank you

[pseudo heart]

Bro. Its because of indexing...

[shell solstice]

(not pinging anyone about this, as to not annoy) but any eta of when the new version of the site will be up? This is in regards to this #support message

[grand prism]

Soon™️

[zinc oracle]

Impossible to give an eta

[shell solstice]

Ok

[twin kiln]

Wattup, i want to ask, is voting for bots is down in top gg, it wont open for me, i try even swap to another browser still same, and sankyu

[shell inlet]

what does it say when you try to access

[twin kiln]

Ill take ss hold up

The other browser

[twin kiln]

Its confirmed my internet is trash

My friendo told me it work

Sankyu, soon ill go to work i may be able to vote at work

[prime ether]

For a ownership transfare what do I need to do?

[light rain]

Do you have access to the other account?

[prime ether]

Nope I only own the app now

[light rain]

The account that is listed in the site is not possible to be accessed?

If so you can dm a mod to request deletion of the bot for owner transfership

[prime ether]

Nope

Sounds solid okay thanks

[lone ether]

@prime ether do you still need help?

[prime ether]

Yes didnt contacted anyone yet

[light rain]

You can dm zobs

the one you reply too then

[prime ether]

Sounds fine

[lone ether]

yeah dm whenever

[half geode]

Still waiting

@light rain

;-;

@lone ether

I'm waiting from 3 days my bot is not coming in search

;-;

[lone ether]

what is your bot's id

[half geode]

1333783139667017761

[half geode]

1333783139667017761

[light rain]

it shows up, just need to scroll

[lone ether]

yeah i was about to say

[light rain]

Your bot name is AS BOT

[lone ether]

me when idk my own bot's name

[half geode]

So?

[lone ether]

you have to write as it is

asbot =/= as bot

[half geode]

;-;

[lone ether]

2 different things

[half geode]

Literally

[light rain]

You Search as Asbot not AS BOT

[half geode]

Bruh i still can't find it

[half geode]

Which sort?

Sorting?

[half geode]

What if I add Asbot in headline?

Will it come on searching Asbot

[light rain]

Its there... your bot name is AS BOT
and when i search and scroll down, i found it

[half geode]

Full ss please

[lone ether]

keep scrolling by yourself, you will find it. your bot is there, just very low on the list due to the low amount of votes

stop pinging us to find your bot please, you can use the search features to do it yourself. welper and i already checked and found it

[shell solstice]

You could create a team and then promote them to owner and leave the team https://support.top.gg/support/solutions/articles/73000510559-teams-overview#:~:text=Our Top.gg Teams feature,instead of a single owner.

[lone ether]

they don't have access to the bot page

[brave vale]

فين ياجدعان

Hey people

Support team in this group is bad 👎
why..?

[shell inlet]

can you please elaborate

[shell inlet]

مرحبًا، يبدو أن لدينا حاجز لغوي، كيف يمكننا مساعدتك؟

[brave vale]

عندي مشكله في بوت الاقترحات

اخر واحد ده

[shell inlet]

لقد حصلت على خادم خاطئ، نحن نقدم الدعم فقط فيما يتعلق بـ top.gg، ويمكنك الاتصال بخادم الدعم الخاص بهم

[brave vale]

انا لما بجي ادخل علي جروبهم الديسكورد بيوصلني ل هنل

هنا

[shell inlet]

هذا ليس خادمهم، اتصل بـ discord.gg/probot

[brave vale]

لا ياعم مش ده

[brave vale]

اخر واحد

[shell inlet]

ما زلنا لا نقدم الدعم لذلك

[brave vale]

Because this is not arabic

[brave vale]

طيب انا لما بـ ادخل علي جروبهم بتاع الديسكورد من الموقع بيدخلني هنا ليه؟

[shell inlet]

نظرًا لأن برنامج الروبوت الخاص بهم مدرج في top.gg، فإن top.gg يساعد المستخدمين فقط في تطوير برنامجهم الآلي، ونحن نعرضه فقط

[brave vale]

طيب ما تعرفش بوت تاني اقترحات برضو يحل المشكله

[shell inlet]

يمكنك استخدام @cerulean fulcrum

https://top.gg/bot/235148962103951360

[brave vale]

Does this give me the option of suggestions?

[shell inlet]

yes

[brave vale]

Can you describe how it works or am I just kidding myself?

[shell inlet]

as i mentioned, we only provide support for top.gg Please look into other things yourself

[brave vale]

👽

[brave vale]

Ok thank you bro

[cerulean pollen]

Hey uhh.. where did my bot go? I was gonna go check on it and it disappeared

I uploaded a bot to Top.gg and it was taken down? It was called Ruthie, but now it's gone.

[cerulean pollen]

If anyone can tell me what happened to it, please DM me, I have to go soon.

[grand prism]

Your bot was declined - #mod-logs message

[white snow]

why do the sorting on the tags doesnt works?

its been 2 months my bot not being promoted because of the sorts

[stiff forge]

#support message

[nova bluff]

There should be a way to do it as website was able to do it before too

Manually i guess

I have 700 votes still being with 10-20 votes bot due to this

Which makes my bot getting less engagement

Some new bots aren't even having any position in the list due to this issue

[cerulean pollen]

Ohhh, sorry

Does it need to be a slash command? I can only do Chat Commands

[grand prism]

It probably doesn't really matter

[cerulean pollen]

Ah

Thing is, there already was a Help Command, I forgot to list it ;-;

I can show proof if needed too.

[grand prism]

If so, in a private message with the person who checked your bot

[cerulean pollen]

Alright

[cerulean pollen]

also, nice Gengar pfp

[shell solstice]

It's been very annoying and I've personally seen less engagement. There's a new version of the site coming at some point that fixes this, unsure about the date, but they are working on it.

[rocky sparrow]

Hello, is there a way to contact support to help me? Or a channel to open a ticket?

[lone ether]

what do you need help with?

-# handling in dms

[dusk urchin]

Hello, I am trying to submit another bot to Top.GG but it is not processing. Is there maxium bot limit? I already have two bots.

Its because I didn't have a prefix set. I discovered this by searching old tickets here. Might be a good check to have before allowing devs to continue.

[lone ether]

yeah the new site will have better ui

[warped loom]

why my bot didint accepted 2 times???

[green helm]

uhh

[green helm]

read the reason?

also you can DM the reviewer

[warped loom]

they didint

type reason

[grand prism]

#mod-logs message

Looks like valid reason to me

[exotic plank]

so bots that have been approved now appear on #mod-logs ?

[grand prism]

Apparently

It's kinda bugged tho

[light rain]

indeed

[exotic plank]

so it's not intentional?

[light rain]

@warped loomPlease message @shell inlet as fellin is the one who reviewed your bot

[zinc nexus]

I’m really having a hard time getting notify me to connect to my TikTok. I know I need a bot but I can’t figure it out. It keeps saying I need to verify my email but nothing gets sent to my email.

[wild stone]

@zinc nexus

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[unique vector]

Hi

Why team adding time it's not working?

it's show's something then it will go after that i cant move my screen with mouse

anyone know about that?

team is not working

when i give team here it's just pop up something and suddenly it will go

[wheat iris]

Can someone help me with something with submitting by bot

Can someone help me pls

[zinc oracle]

Whats up?

[wheat iris]

The submit button is glitching or something

It's not letting me submit my bot

Brah

[zinc oracle]

Go back to the last page, check for errors in your form.

[wheat iris]

Ok

Ty it worked

It the English category I forgot Lol

[sick haven]

how does topgg track total invites on the analytics page? Because I have a ?referer tag on my topgg invite link and I get much lower results than what you are showing on the analytics page, I cannot see anything immediately obvious which would be causing this

[zinc oracle]

Just if they clicked the invite button on top.gg, not if they actually invited the bot

[sick haven]

yea thats what i thought, but i my topgg link is set to mysite.com/invite/referer=topgg and im only getting around 40 of those per day on my end

[zinc oracle]

Interesting

[exotic breach]

hey

i need help with transfering my bot to a team

[lone ether]

what's up?

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[lone ether]

read the article

[vapid ridge]

How do i change the name of my bot on the Top.gg website? i click edit but there is no option to change it

[vagrant wigeon]

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[vagrant wigeon]

@vapid ridge^^

[vapid ridge]

ty bro

[vagrant wigeon]

np 🙏

[vapid ridge]

sis*

[vapid ridge]

i just changed the name now it's not showing up in search results

[vagrant wigeon]

give it some time

[vapid ridge]

kk

[raven jetty]

@wild stone

[slender falcon]

worth pointing out that I have an adblocker that strips these

only mentioning it cause im likely not the only one

[sick haven]

i found out that its likely because my domain was falsely flagged for phishing, switched my new domain which i brought last year and im seeing a spike in invite buttons being clicked across all sites 🙏 thank you @zinc oracle

[slender falcon]

ah yea, gotta love this

topstats was flagged too, new domains are a pain ngl

[zinc oracle]

Yeah, my new site flagged by google

[sick haven]

i only just setup these grafana stats the other day, i saw that massive drop in 2023 and have not been able to think of why this happened. Imagine it was because of the false flag. All that growth

[slender falcon]

we had to manually email a lot of places to get it unflagged

[sick haven]

painful lol, thanks again though, much appreciated 🙂

[fading sierra]

Hi everyone, how can i display the number of servers my bot has been added ?

[lone ether]

-servercount

[wild stone]

@fading sierra

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[dreamy lynx]

hey, i own an app that used to be owned by someone else. how would i go about getting the top.gg app under my profile?

[pseudo heart]

Request a deletion of the Application, proof Ownership and re-submit the Application.

[dreamy lynx]

oh okay, where would i request that here?

[pseudo heart]

DM a Mod

[dreamy lynx]

kk thx

[supple scarab]

there is literally no point in voting tbh

[lone ether]

mm just wait for top.gg 2.0 🙏

[feral hatch]

There's a 2.0?

Intriguing.

[fluid rapids]

One message removed from a suspended account.

[light rain]

Um is it safe to say it in public?

[lone ether]

i been saying for months and so has everyone else lmao

its fine

[light rain]

me live under the rock so...

[light rain]

also inst the current version v2.0+? since tecnily v1 is dbl

[lone ether]

ig

[exotic breach]

yes but when i go to edit to transfer the bot to it the something pops up and goes of suddenly

i cant transfer it

to the team

[lone ether]

turn off adblocker and try again

[exotic breach]

i did

i evern tried it with different browsers

[lone ether]

it's def adblocker since a popup closes instantly

[mental raven]

maybe they're using a browser that has an integrated adblocker

[light rain]

Its posible to disable them

[mental raven]

yeah if they know about it and where to look

[arctic depot]

can i ask

how to fix application did not respond problem?

[stoic socket]

#development

[wheat iris]

Alr here everything is fill up

[light rain]

inv url is for your bot, dont fill topgg server url, and support url just fill the end part afterdiscord.gg/

[wheat iris]

Oh

What about the support one

Nvm

[light rain]

The letter after discord.gg/
For example this server discord.gg/dbl
so type dbl

[wheat iris]

Ok

[wheat iris]

Alright am I ready?, do I submit?

[light rain]

yes

[wheat iris]

Ok

Worked

If there's a requirement and it gets declined I'll tell you

[light forum]

Why does some tags are indexed in google as page=2 not showing top bots from page 1?

[thorn minnow]

Hello!
Nothing happens when I click submit when adding a new bot. I tried in Safari and Chrome

[vagrant wigeon]

have you definitely filled in everything correctly?

[thorn minnow]

I've checked and double checked, but I will give it another go

[supple mica]

-submitbot

[wild stone]

@thorn minnow

Please make sure you have filled out these required fields:

• Headline (short, catchy phrase about your bot)
• Long description (what your bot is about, its commands, etc)
• Prefix (., /, t!, owo, etc)
• Categories/Tags (No spaces - Known to cause issues)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

[supple mica]

Try this (:

[thorn minnow]

I might have failed the prefix, silly me. Thanks a lot