#support

1 messages · Page 100 of 1

fluid birch
#

Nope. Please report the bot via the website and we'll handle it

paper pine
shrewd yoke
#

Hi I've been having issue with voting on bots, like the mudae bot. I vote, but it doesn't give me the free set of rolls it's supposed to when I do vote. The vote counts on topgg, but not in the discord

lone ether
#

make sure you're logged in the correct top.gg account and voting for the correct bots though

proven glade
#

Hi there vote section on edit bot show nothing anyone can help me to get the auth token

lone ether
proven glade
#

I already use this token but steel I think wrong

stoic socket
#

regenerate the token, then refresh the page

#

the correct token will show after the refresh

autumn perch
#

any way i can have 2 of my discord accounts as owners of one bot so i can manage my bot from my other account as well?

patent needle
autumn perch
#

@patent needle not sure if i did something wrong or its just not working but the bot doesnt show up in the team even after transferring it

patent needle
#

i could only provide the article, please wait for someone else

autumn perch
#

all good

supple mica
# autumn perch

So far, so good! Unfortunately the bot would just need to be delisted, and relisted under the ownership of the team now.

#

Could you shoot me a dm and I can help you out?

autumn perch
#

Sure

halcyon atlas
#

I got banned for "exploiting" I was using the UI toggle navigation tool and next thing I know I got kicked.

light rain
#

Ill assume its not topgg

#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

autumn perch
#

randomly started getting this error?

image.png
light rain
floral pagoda
autumn perch
twilit musk
#

Topgg API Version:
NPM: v3.1.6

Code:

const topgg = new Topgg.Api(client.config.topgg);
let voted = await topgg.hasVoted(user.id);

Error:

  • Attached
image0.png
#

Ok I see .
I'm not the only one getting this error, so server problem

#

Nvm

autumn perch
#

pretty sure they fixed it

opal edge
#

i want to change the bot style page how can i change it? i want to use bots color theam in that page

shell inlet
wild stoneBOT
jolly pond
#

hey, @light rain… you seem to have reviewed my bot but declined it due to the prefix listed? the prefix i listed was `/fn` as shown in the photo? any way we could resolve this(eg: fix the invite url if thats the issue)

IMG_1882.png
fluid birch
jolly pond
#

his dms are off

#

therefore i cant

wild stoneBOT
#

@jolly pond

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

jolly pond
#

yh i realised

sand hedge
#

Hi, I can't DM Dominik

#

Can anyone help me with this?

stoic socket
#

make sure your DMs aren't closed

stoic socket
sand hedge
sturdy swan
#

im trying to submit my bot but the button isn't doing anything, the request is going thru but it's returning 521 (server down) ..

supple mica
#

-submitbot

wild stoneBOT
#

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces - Known to cause issues)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

opal edge
#

No like I want to change the color of background gradient I have seen in 1 bot

grand prism
#

You can modify everything using html/css (keep in mind that some elements you shouldn't)

modest totem
#

I'm adding a new bot, but the button doesn't work on the site.

#

-submitbot

lone ether
#

-submitbot @modest totem

wild stoneBOT
#

@modest totem

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces - Known to cause issues)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

modest totem
lone ether
#

can you try submitting with just the required fields

#

try one category/tag only as well

proven glade
#

Hi there I setup all requirements of webhook which I want send information like who voted any more things but for the webhook url i don't know how can set the url while I host my bot on Linux vps like http://server IP /dblwebhook

modest totem
lone ether
#

can you try another browser

modest totem
#

okey

modest totem
supple mica
#

Perhaps Edge?

modest totem
#

I'm trying

lone ether
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
modest totem
#

I logged out and logged in to the site and it's still the same.

ashen ruin
#

It's been like a year please fix review replying

lone ether
lone ether
ashen ruin
#

I really want this review deleted

image.png
#

I can't even reply to it

modest totem
lone ether
ashen ruin
lone ether
#

ah

#

can you send a dm to one of our online mods, they'll help you out

zinc oracle
#

It looks like a valid review to me 👀

ashen ruin
#

Well it isn't

#

Because it literally tells you how to set the bot up when you invite the bot 😭

modest totem
#

I will not add it to the site, I gave up. Good day everyone.

lone ether
modest totem
lone ether
#

just to check have you clicked on the confirmation box

RdgvIZ2.png
#

seemed to work for me

M7vGwM5.png
modest totem
lone ether
#

can you share a screenshot of what you're putting in the required fields

modest totem
#

okey

lone ether
#

add more to your long desc

#

"minimum 200 chars required"

#

write more till that warning is gone

modest totem
#

hmmm

#

okey

modest totem
lone ether
#

all good! glad it worked

modest totem
#

good day

chilly star
#

@limber sun hello sir. I live in Turkey. And unfortunately the government banned discord in Turkey.

I can only log in using VPN. And I can't log in to the owo support server. IP BAN is visible. There is no problem with me. My friends talked to the staff. There is no ban for me. But unfortunately I can't log in. Can you help me with this so that I can log in to the owo support server?

Have a nice day. 👍

lone ether
wild stoneBOT
#

@chilly star

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

lone ether
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

green lodge
#

@lone ether Supper sry for the ping, but where could i check the status of my bot rewial, i am waiting for it to be acceptedLove

wild stoneBOT
#

@green lodge

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

zinc oracle
#

Its only been a couple of hours, reviewing can take days

green lodge
zinc oracle
#

Its not public

green lodge
#

Alright

sturdy swan
#

Hello, I would like to know where I can appeal a ban from RB3 Guard.

sturdy swan
#

@zinc oracle

#

help

#

!

supple mica
wild stoneBOT
#

@sturdy swan

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

pseudo heart
#

I have found a bunch of AI Image Generation bots that generate NSFW in non NSFW Channels. Is there a way where I can Report them? Without doing the Report thingy on the website each time?

#

Maybe in a Ticket?

#

Or DMs?

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I have proof Images too

supple mica
#

How many?

pseudo heart
#

3

#

Biggest one is in 200k Servers

supple mica
#

Use the report button on the site pls

#

that'll go into the mods queue

pseudo heart
#

The website is so laggy on mobile. But fine ig

supple mica
#

dm them to me, and ill forward to mods

pseudo heart
steel carbon
#

Does Top.GG support user application only apps? Currently during the attempts to add it, its telling me the bot is new but the profile/used bot is from 2022

shell inlet
twilit musk
#

Oh damn I ponged u by mistake

shell inlet
#

you can apply

twilit musk
#

Ok thanks

wild hinge
#

I saw many bots have their website embeded in their description, how can I do the same for mine?

grand prism
#

Use iframe html tag

wild hinge
lost vault
#

Hey waveBoye
is it possible to transfer the ownership of an entry after transfering the bot to another Discord-User?
The Transfer was done by discord developer support. The bot now belongs to me and I have the owner role in the discord dev team.
Is it possible to just transfer the ownership here, too?

grand prism
#

You can DM one of the active mods and they should guide you through the entire ownership transfer process

supple mica
#

Yup

empty cipher
supple mica
#

cc @limpid shadow ! Can confirm

stoic socket
#

yep its the whole site

image.png
tribal cradle
#

Me too

Screenshot_20250104-195636_Chrome.jpg
stable crest
#

Samee here lol

Screenshot_20250104_165622_Brave.jpg
limpid shadow
#

ohh

#

let me take a look thonk_art

stoic socket
#

Veld, I am vastly disappointed. As the owner of Top.gg, I hold you and your platform to a high standard, and yet I’ve encountered a glaring issue that tarnishes the user experience. The 500 error game, which is supposed to be a fun and engaging feature, is not working as intended. Whether it’s due to a technical glitch or oversight, this failure not only frustrates users but also diminishes the overall quality of Top.gg. A broken game reflects poorly on the platform's reputation. I urge you to investigate and resolve this matter promptly. I hope to see the 500 error game fixed or addressed soon, as Top.gg is a platform many of us rely on and enjoy.
Sincerely, Bun

-# /j

image.png
limpid shadow
#

we shoouuuld be back

#

sorry for that

#

thanks for reporting

#

brown_bear_a_giggle livepatching db migrations is fun

velvet berry
#

thank you

autumn barn
#

Can you unlink my Discord account and my TopGG account? I used to have a different unregistered Discord I never used and now I can't login with my actual registered Discord account. It's quite annoying. I can only login when on an incognito tab. I don't like opening incognito tabs at work or at home because people think I'm doing stuff... Can you just unlink it? Or maybe have a "trouble signing in?" Thing like all the other websites do so you can kick out old accounts yourself? Idk... Just pitching in some ideas?

Lemme know when you can fix this for me?

Screenshot_2025-01-05-07-16-22-64_40deb401b9ffe8e1df2f1cc5ba480b12.jpg
short flume
autumn barn
#

Yeah, but I have no access to the unverified account that is linked, I only have access to the account that is linked

lone ether
#

then log out and log back in with whatever account you want

shell inlet
#

then it will prompt you with a new login modal

lone ether
#

or that

twilit musk
#

I saw that the bot which was submitted 2 hours ago got it's result of rejection but my bot which I submitted almost 19-20hours ago is still pending.
What 'bout it?

light rain
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

twilit musk
light rain
#

@twilit muskplease read this for more info

twilit musk
#

Ok

distant egret
wild hinge
distant egret
#

oh, I just discovered that it's the dsc.gg link shortener. I thought it was from top.gg

wild hinge
distant egret
#

thanks!

wild hinge
#

no problem!

green lodge
#

How can i set up top.gg upvote api?

knotty hamlet
#

voting webhook seems to have hiccups lately?

agile quiver
#

Add to Server not working?

image.png
agile quiver
lone ether
#

wat

green lodge
cursive terrace
#

Why am i not allowed to see #bids ? Is it only open during a set time

grand prism
#

It used to be visible to everyone. For "some reason" top.gg decided to hide the history of this channel

#

It's better not to go into details

haughty geyser
#

How long does it take for Bot to show up when its transferred to an Team?

lone ether
#

should be instant

haughty geyser
#

Well i can't see it in my team

cursive terrace
supple mica
cursive terrace
haughty geyser
lone ether
wild stoneBOT
#

@haughty geyser

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
sturdy swan
#

@supple mica question i dont have access to the account that uploaded one of my bots, and would like access back to it i can give you proof that im still the owner of the bot just want access back to it

#

why is my bot displayed with a different name on top.gg compared to what its actual name should be

vagrant wigeon
vagrant wigeon
wild stoneBOT
#

@sturdy swan

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

sturdy swan
#

im blind

#

i cant see refresh data

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also by name i mean the general info name not the bot name

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cause my general info name was sym so it displayed on top.gg like that

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and i still cant see it

#

o i see it

vagrant wigeon
#

yeah that should fix that!

sturdy swan
#

will it take some time

#

Ahh it works thank you so much!

fast seal
#

What do I do to make a bug report about the site? The URL validation for the Background Url is incorrect. (This is on the edit bot page)

image.png
stoic socket
#

@fast seal ^

#

background URLs are broken atm, use the following code in your long description: html <style> body { background: url("INSERT_LINK_HERE"); } </style>

fast seal
#

Thanks.

supple mica
#

Discord CDN png's actually work too

#

We found out

grand prism
#

Yea, the funny thing is that once you set a banner on your account, Discord stores it even when you don't have nitro active. This is how I set up the background in my bot and it worked for almost two years

#

this was before Discord introduced bot banners, so now you can use this instead of your own banner

distant egret
#
  1. When you go to the Explore section and click on any tag (e.g., Osu!), it redirects you to a page displaying the bots under that tag.
  2. When you scroll down to load the second page, the page freezes, and no additional bots are displayed.
  3. If you try another tag (e.g., diverso), the same issue occurs.
    Note: This problem doesn’t happen with all tags, only with some specific ones.
lone ether
#

cc @limpid shadow

limpid shadow
pulsar kindle
pulsar kindle
deft bane
#

Hey who should i contact i was told to contact a mod that is online about my support ticket that i opened up a few days ago

light rain
deft bane
pulsar kindle
light rain
fast jewel
#

How do you get the bot developer role?

grand prism
#

You must have an approved bot on top.gg

fast jewel
#

How do I check if mine was approved?

grand prism
orchid dove
gloomy shell
#

the owner will need to click the "Refresh Data" button on their own page and then edit and save their page

#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

lost vault
#

Hey, wäre can i Report scamming members? (Steam scam)

pulsar kindle
vagrant wigeon
worn ridge
vagrant wigeon
#

Thank you!

#

-b 1325559924369129502 steam scam

wild stoneBOT
#

upvote jerson08233_78894#0 was successfully banned.

worn ridge
pulsar kindle
gloomy shell
#

I'm not familiar with anything about the widget, so I wouldn't be able to help, sorry

#

I'll ask a developer and see if they can get back to you pog_thumbsup

pulsar kindle
gloomy shell
#

That feature is currently not working as intended. You'll have to wait for it to be fixed

pseudo heart
#

I just got my bots named changed from the Discord Support. Is there a way to update the bots name on the page?

#

or do I have to reapply? and all my reviews and votes are gone?

stoic socket
#

click the "Refresh Data" button

pseudo heart
stoic socket
#

then go to edit, make any minor change, then save changes

#

it force refreshes cache

pseudo heart
#

oh lol that works for bot name ??

#

cool!

grand prism
#

And avatar

stoic socket
#

^

pseudo heart
#

yep worked! thanks!

green lodge
#

I need a support for piding payments

#

I cant pay the bid

knotty linden
#

I understood that to get the "Bot Developer" role, you need to have a bot accepted on top.gg, but I have one and still don't have the role 👀 #logs message

vagrant wigeon
#

now you do!

knotty linden
#

FrogYoupi Thanks!

vagrant wigeon
distant egret
#

The "Manage Cookies Settings" button on any bot page doesn't work

image.png
green lodge
#

When is next auction?

shell inlet
wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Winners. This stage runs from <t:1736190000:F> (<t:1736190000:R>) to <t:1736276400:F> (<t:1736276400:R>), allowing winners to pay for their ads that will start to go live at <t:1736276400:F> (<t:1736276400:R>).

During this stage, users are unable to bid for next auctions.
Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1736276400:F> (<t:1736276400:R>)

Next Auctions Ending: <t:1736794800:F> (<t:1736794800:R>)
shell inlet
mellow geode
#

This is not a valid reason... My bot is a moderation and security so it's necessary these permissions

#

Else when it about comes to hide all channels then even people needs this Manage Channel permissions

mellow geode
grand prism
#

DM them

mellow geode
burnt totem
#

Help command working fine still my bot got declined

Screenshot_2025-01-07-17-57-08-781_com.discord.jpg Screenshot_2025-01-07-18-16-09-827_com.discord.jpg
gloomy shell
burnt totem
gloomy shell
#

wait up to 24 hours for their reply, then you can message them once more to remind them of your conversation. if they haven't messaged back after 48 hours then you can dm a Community Manager

burnt totem
#

Ok

#

Thanks

mellow geode
# burnt totem Thanks

My also bro antinuke bots required Administration perms but for The bot having 'Manage Channels' my bot rejected 😞

burnt totem
mellow geode
burnt totem
mellow geode
mellow geode
#

Btw he gone offline

burnt totem
#

Hmm

lone ether
#

please be patient welper has a life outside discord, he's currently out of surgery but very much still in pain prayge

placid mica
shell inlet
# placid mica ?

vous avez probablement laissé un espace après "DELETE", assurez-vous qu'il n'y a pas d'espace

placid mica
#

j'ai verifié tout est bien écrit, après j'ai supprimer aussi les teams quand je vais sur mon profil dans "Overview" il s'affiche plus mais quand je vais dans settings les teams s'affiche à nouveau hors je l'ai supprimé...

#

même quand je veux edit mon serveur sa m'affiche ça

image.png
#

et j'ai ce message quand je veux le regarder 😦

image.png
shell inlet
shell inlet
wild stoneBOT
#

@placid mica

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

shell inlet
#

nous avons arrêté les serveurs il y a quelque temps

placid mica
#

D'accord mais je n'arrive pas à supprimer mon bot discord ?

shell inlet
placid mica
shell inlet
placid mica
#

1007246518216032258

shell inlet
shell inlet
placid mica
#

euh non ... il été sur une team mais je l'es delete

#

je peux le modifier etc mais sa me met une erreur

image.png
shell inlet
shell inlet
placid mica
#

la team as été crée de mon côté parce que j'étais le seule dans la team l'ancien je l'es retiré

placid mica
shell inlet
# placid mica

dans la liste déroulante, êtes-vous répertorié comme propriétaire ? peux-tu montrer ça s'il te plaît

placid mica
#

celle ci ?

image.png
shell inlet
placid mica
#

merci 😉

shell inlet
#

désolé pour le dérangement

placid mica
#

aucun soucis merci pour la réactivité

zinc oracle
mild trail
#

hello !

#

It's normal that it's been more than four days since my bot (NotifAlerts) was added to the verification server, but I've been waiting for new information since today.

grand prism
#

Some bots take longer to verify than others

mild trail
magic hornet
#

i had this problem a while ago, i cant verify when voting

#

i logged in on the browser version of discord as last time

#

but this time it doesnt work

pulsar kindle
lone ether
grand prism
#

They are not even trying at this point

lone ether
#

fr

magic hornet
#

thx

blazing sluice
#

am i being an idiot or is top.gg not accepting the imgur link it asks for.
the links don't have png or jpeg on the end, unless i've got the wrong URL

image.png
supple mica
#

Post your image into discord somewhere, right click > copy link

blazing sluice
#

it specifically asks for only imgur and won't accept anything else

supple mica
#

the site says a lot of things, and just lies in our faces

blazing sluice
#

ah okay

supple mica
#

top.gg^

blazing sluice
#

yea no that didnt work either

#

used a media.discordapp url

#

oh I think i've got it.
I needed to copy the image address from imgur

#

nevermind

#

doesn't even accept https://i.imgur.com/3rVynnC.png

supple mica
#

make sure it has the .png at the end

blazing sluice
supple mica
#

https://images-ext-1.discordapp.net/external/ym7otmd5EszrkXSTcnJ-KZW1IXzedzOKmfBUyYeMAkI/https/i.imgur.com/3rVynnC.png

#

try that

blazing sluice
#

got that imgur error again

supple mica
#

mmmm

#

https://images-ext-1.discordapp.net/external/ym7otmd5EszrkXSTcnJ-KZW1IXzedzOKmfBUyYeMAkI/https/i.imgur.com/3rVynnC.png even this? (shortened)

blazing sluice
supple mica
#

damn discord cdn worked for me the other day

#

let me try smth else

#

what bot are you trying this on btw?

blazing sluice
#

1069537985701351493 - List Manager

#

which top.gg needs to update, since it got a name change

supple mica
#

-refreshdata -d

#

nice luca

#

i can update it for you here

blazing sluice
#

yea Ive clicked that button about three times

#

oh

supple mica
#

Did you do step 3?

blazing sluice
#

I need to save first

supple mica
#

fr

blazing sluice
#

thats not entirely intuitive but gotcha

supple mica
#

agreed

blazing sluice
#

okay cool that did work

#

Better off without the banner I think, seems like a massive hassle.

blazing sluice
#

and I don't think Replies to Reviews are staying either. I created one and it just disappeared after a refresh.

lone ether
#

yup replies are broken atm

blazing sluice
#

I notice the logout button also doesn't work either

shell inlet
blazing sluice
#

Yea ive started using /logout
cause the logout button just takes you to the homepage and does a little refresh but you stay logged in.

#

Okay I have found out you have to refresh manually after clicking logout

sturdy swan
#

hello, I need help, why I can't delete my bot ?

image.png
safe breach
#

How do I activate the bot

stoic hornet
#

how can I update my bot icon from the page?

grand prism
stoic hornet
#

ty, also how does that money from votes work?

#

wasn't it like 1$ for every 1k votes?

grand prism
#

This was removed a year ago

stoic hornet
#

I see

distant egret
#

Hey, When you type a word in the search bar, for example, something prohibited, and there are bots with that name or tag, they appear in the search results. But when you click the search button, it redirects you to the home page.

I think these bots shouldn’t exist in the first place, or at least, when you search, no bot with that name or tag should show up if it’s prohibited.

stoic socket
#

by "prohibited" what do you mean

#

NSFW?

distant egret
#

I haven’t tried NSFW words, but I did test it with the word 'shit' and the same issue happened. Actually, this isn’t the first time I’ve experienced something like this. I know that NSFW words are supposed to redirect you immediately, but this specific word still showed bots related to it. So, either there’s a mistake, or these bots shouldn’t exist in the first place

#

I’m not sure if they’re aware of this, but sometimes you type something normal, and NSFW stuff shows up. I hope they review this as well.

image.png
stoic socket
#

shitpost isn't a prohibited word

distant egret
stoic socket
#

yeah thats not one that shoulds how up, but the tag is not usable

#

since you can't visit it

distant egret
#

I didn’t mean 'shitpost' specifically; I meant it in general.
Sometimes, it auto-completes words that shouldn’t show up at all

distant egret
grand prism
#

It redirects you to the main page

distant egret
#

It will take you to the page for the tag you searched for, and then if it's restricted, it will redirect you to the homepage. What I meant is that this suggestion shouldn't appear if there's a restricted word

wild stoneBOT
#

@sturdy swan

topgg To delete your bot from the site:

topggDotRed Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
topggDotRed Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

topggDotBlue You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

sturdy swan
#

Currently I can still see the bot at https://top.gg/bot/BOT_ID however when I try https://top.gg/bot/BOT_ID/edit or https://top.gg/bot/BOT_ID/delete a 403 error occurs

sturdy swan
# sturdy swan hello, I need help, why I can't delete my bot ?

at the time i sent this message i could still access the /edit and /delete pages, however at /delete, when i typed DELETE in the authentication box the error was reported as shown. after that i didn't have much time left so i had to delete the bot from discord

gloomy shell
gloomy shell
#

yes, this feature is still not working as intended.

sturdy swan
gloomy shell
#

not sure about that one, i can note it down and have someone look at it though pog_thumbsup

gloomy shell
sturdy swan
gloomy shell
#

you said you only get the error when actually typing DELETE into the box? or is it when you go to the /delete page

sturdy swan
#

._. sr, im using gg trans

gloomy shell
#

no worries. let me have someone look into that for you

sturdy swan
#

thank you <3

zinc oracle
mental raven
#

how long atm does it take for tickets to be reviewed and also cuz i opened a ticket about malicious/fake reviews that got left on my bot by people that don't even use it and never even haved used it
and also opened a ticket and still nothing it's been 15 days for the ticket and about 20 for the last reported review

said reviews were from another bot which has 1 similar feature, redirecting bluesky posts to discord

distant egret
#

Bots page is down? When I search for any type of bots, no bot appears to me at the moment

#

@limpid shadow

sturdy swan
mental raven
#

probably just a bad update or something

shell solstice
shell inlet
lone ether
limpid shadow
#

Should be fixed now!

#

Thanks for reporting, I moved over the search service yesterday night and a setting was missing, weirdly enough when I tested everything it worked but that was the gql api

hardy solstice
#

@limpid shadow

IMG_2922.png
#

1198984647548338228

light rain
shell inlet
#

-ban 1198984647548338228 support server scam

wild stoneBOT
#

upvote hansquared.#0 was successfully banned.

knotty hamlet
#

Im getting a lot of reports lately of people voting in a loop, as the vote is not being registered by top.gg

#

anybody noticing this too lately?

#

If the problem was just some out of sync cookie, top.gg should handle that, not making the user try to vote infinitely

#

(as im not getting the webhook event at all, when this occurs)

zinc oracle
knotty hamlet
zinc oracle
#

Sometimes browser extensions cause issues, something we have no control over.

knotty hamlet
#

could be, but is something that starts happening a bit lately.

knotty hamlet
#

since they are 'forced' to stare at an ad for 4 secs, it'd be polite to inform if something is wrong

zinc oracle
#

Most adblocks are blocking all modals on top.gg, so a lot of users wouldnt see it anyway.

#

The requests are frequently being blocked by adblock too, so the most commonly blocked people wouldnt see it anyway.

knotty hamlet
#

whatever is not a modal, there is try catch client side things cmon 😄

grand walrus
#

Why my bots logo is never shown on website?

Screenshot_20250109-232609.png
wild stoneBOT
#

@grand walrus

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

grand walrus
#

Ty

wild hinge
#

wtf is this lmao 😂

Screenshot_2025-01-10-01-51-16-024-edit_com.android.chrome.jpg
#

Thought I had schizophrenia

zinc oracle
slender falcon
#

that's mental, nice catch dude lmao

wild hinge
#

thx, this was so random to find lol

zinc oracle
#

Nextjs navigation is weird. causing weird bugs like this

mental raven
#

it does the same for reviews

#

if you're on a bot's page then click on a different one you see the reviews of the first one

unborn briar
#

I made a bot and its been approved and on Top.gg for ages however I do not have the bot developer role

gloomy shell
#

I've given it to you manually ThumbsUp

unborn briar
gloomy shell
#

Yw!

zinc oracle
mental raven
#

technically there's an easy but dumb fix having the page force reload

zinc oracle
#

It appears to be related to soft navigation.
Its better to just flush the states, soft navigation is faster so keeping it is a good thing.

#

Reported it internally

copper horizon
#

Hello, how do I get my bot sponsored?

image.png
grand prism
#

You must bid for this slot in the auctions

obtuse whale
#

.-.

grand prism
#

These two are probably the most expensive ones, if not the most expensive, because everyone wants to be there

copper horizon
shell inlet
wild stoneBOT
#

@copper horizon

topgg Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at partnerships@top.gg to discuss a partnership today!

copper horizon
light forum
light rain
#

Did not give role

shell inlet
#

gave

keen bobcat
#

Is there a server where you can find and promote bots

grand prism
keen bobcat
zinc oracle
#

if you need to hire a developer then fiverr is a good place to start.

atomic goblet
#

how can i add a owner to the bot in the top.gg website?

sturdy swan
#

How come that on one of my bots pages on top.gg votes suddenly dissapeared and went down to only 3?

atomic goblet
sturdy swan
#

Or so it seems

sturdy swan
deep nacelle
#

hi, i'm having trouble deleting my account on top.gg, the button shows as grayed out, even though i have no bots on it (there is a server, but the server list is gone and so is the ability to remove it)

grand prism
#

If you still have a server assigned to your account, you won't be able to delete the account

deep nacelle
#

i have noticed

grand prism
#

You have to contact top.gg support, I just don't remember if by email or what

deep nacelle
#

well, if they don't respond here i'll resort to email

deep nacelle
#

ok i cannot find an email, so opened a support ticket on the support sub-site

#

but... i cannot see its status?

#

i tried creating an account, says there is already one, i didn't make it

#

tried login with "forgot my password", it said i'm not authorized?

#

wtf

supple mica
#

You can email that directly, and we'll receive it 🙂 Just make sure to include all necessary info such as your top.gg id, discord id so we can locate your account

deep nacelle
#

thank you!!

supple mica
#

forsho

deep nacelle
#

also, apparently the ticket creation succeeded, but i can't access it even with the link they emailed me lol
i'll use the email you gave me, much appreciated! hopefully i won't create too much trouble for this

supple mica
deep nacelle
#

understandable!
actually, before emailing, should i wait the time it says (3/5 bdays) before doing so?

supple mica
#

I see your first ticket here, could I dm you really quick to confirm your access?

deep nacelle
#

sure

clever ermine
#

Any ideas why my bot's logos arent shown on the top.gg page?

image.png
wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

mental raven
#

one of the fake reviews on my bot is still there that user never even used my bot

lethal steeple
#

Is there any promoters or advertisers I can connect with. please dm, it will be worth you're time!

light rain
light rain
cosmic glacier
#

it is said on the web that I have to be online when the bot is being verified, may I know when so I can be online at that time

zinc oracle
cosmic glacier
light rain
light rain
cosmic glacier
spark moat
#

Why did my bot application get denied? (It got removed from my profile?)

grand prism
spark moat
vagrant wigeon
cosmic glacier
#

I am sorry, but I don't understand the reason. My bot has a working /help command, and in bot description, I specifically write that user should use /help in order to understand my bot. Can someone clarify this for me?

image.png
grand prism
light rain
cosmic glacier
#

will do, thanks, both of you

cosmic glacier
light rain
cosmic glacier
atomic goblet
#

how can I add a owner to my bot? without the need to use teams.
I know it was possible before with the discord ids, is it gone now?

zinc oracle
#

That feature was removed a long time ago

atomic goblet
lone ether
unborn briar
#

When will review system be fixed? I can't reply to any reviews and haven't been able to for ages

cosmic glacier
#

Nice, thank you for this

light rain
lone ether
#

big change is coming

light rain
lone ether
#

im going to -support u

light rain
wild stoneBOT
#

@lone ether

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

green lodge
#

Why is my bot not showing the server count

#

On the bot page

#

also widget

image.png
stiff forge
zinc oracle
grand goblet
#

Hello, my bot got declined for not working. I just added it to a new testing server. And everything works??

green lodge
vagrant wigeon
wild stoneBOT
#

@green lodge

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

stiff forge
#

is there any cooldown on reapplying the bot (i fixed the confusion or issue)?

vagrant wigeon
#

nope, if you have fixed the issue then feel free to resubmit

green lodge
stiff forge
#

okey

green lodge
#

i get that i need to $ pip install topggpy but what else do i do?

grand goblet
#

How do I get my bot promoted?

fluid birch
wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1736881200:F> (<t:1736881200:R>) to <t:1737399600:F> (<t:1737399600:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1736881200:F> (<t:1736881200:R>)

Next Auctions Ending: <t:1737399600:F> (<t:1737399600:R>)
late garnet
#

Hello, I lost access to my old account that owned the Money Strike#8400 bot (746443190957244487). I would like to talk to a moderator to remove my bot page from top.gg, I still have access to the bot token to prove my ownership.

light rain
visual quest
#

hello, I'm requesting for a guest posting opportunity from TopGG

light rain
visual quest
#

it's like asking for a backlink from TopGG website
TopGG to link to my website

stoic socket
#

they dont do that

light rain
stoic socket
#

not something they would do

visual quest
light rain
visual quest
stoic socket
#

top.gg doesn't have a guest posting feature or anything like tahat

visual quest
light rain
visual quest
#

okay, thanks for the response

fiery swallow
#

heyho i'm trying to add my bot but CloudFlare says the webserver is offline. does anyone know when the webserver will be online again?

light rain
fiery swallow
frank raptor
#

Where can I change the pfp of my bot

#

I can't find it anywhere on the site

#

Refresh data doesn't seem to work

wild stoneBOT
#

@frank raptor

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

zinc oracle
#

Gotta refresh data, then edit to clear the cache ^-^

frank raptor
#

That fixed it

fiery matrix
#

Top.gg has only the initials of the bot's name, no picture. Does having a gif in the photo of the bot affect this?

light rain
wild stoneBOT
#

@fiery matrix

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

grand goblet
#

bru im crashing out now, it keeps getting declined for "not working" even though I have tried on 5 different servers, others have tried for me. And all works... HOW is it not working!?

zinc oracle
#

Looking at when they tested it, it does fail.

grand goblet
little iris
#

what's the wait time for a "bot declined" appeal?

grand prism
#

There is no appeal process. If your bot was declined, you can immediately resubmit it for review if you are sure that the problem has been fixed

little iris
grand prism
#

In that case I recommend sending a DM to the person who checked your bot. They should explain to you what exactly wasn't working on their end

little iris
#

I already did, ig ill just wait for a response

#

thx for help

sturdy swan
#

The vote page is just blank

image.png
grand prism
#

There used to be a button to collect credits for votes, but they have been removed

#

And the history of when and by whom they were collected iirc

quartz mauve
#

@fluid birch please when you have the time to look into the private message i have sent you ❤️

undone gate
#

not sure if this is the right place, but i voted and i never got my confirmation for voting and i got told to come here ^_^

-# i voted for mimu and it states ive already voted but no message and i have the 12 hr thingy iara_rollonthefloor_rolypoly

lone ether
undone gate
lone ether
#

can you try clearing your cache

woeful prairie
#

@light rain what is wrong with my bot

#

I don’t get ANY errors

#

So I don’t understand how yours keeps failing

#

And I need to put my bot on top.gg

#

And I’m gonna end up being banned for something that isn’t my fault

#

Over 200 servers use the bot and dont encounter the error you get

#

I can’t fix something that I don’t get an answer for

#

So please reply

gloomy shell
light rain
#

replyed

fading sierra
#

I cannot add funds to my account, once I try to open the “Pay” pop-up window, it closes immediately, is there an error?

fluid birch
fading sierra
#

gotcha i ll try that

green lodge
#

Hey, what are vote credits?

#

And how can i get vote credits?

grand prism
#

They don't exist anymore

#

They were removed about a year ago

orchid basin
#

hey! We are trying to list our new music game discord activity. We know you list "Top Discord Bots & Discord Apps" -> do you not list discord activities?

lone ether
#

just bots as of now

orchid basin
lone ether
#

np

orchid basin
#

additionally, I understand that my bot needs to be "online" to pass the review... What settings should I enable in the Discord Developer Portal to ensure my bot is online? 🙏

fluid birch
orchid basin
hot iris
#

Is there a bulk delete or anyway to delete my account information completely? I kinda tried deleting each bot and it didn't work and i want to delete the servers and that didn't work either

#

Bot deletion worked

#

But server deletion?

lone ether
hot iris
inland ibex
#

My members were reporting that the voter role is no longer being given when voting on topgg.

Has this feature been removed?

I cannot access the "Votes" tab in settings. Its blank.

#

I think we're actually using a webhook to do it. Its been a long time, don't remember.

grand prism
#

This tab is for credits for votes that have been deleted, so it is empty

zinc oracle
inland ibex
green lodge
zinc oracle
willow orbit
#

Good afternoon!

#

Can anyone please tell me how long it takes for the bot to appear in top.gg searches after it is approved?

light rain
grand prism
#

Probably few days

light rain
#

days*

willow orbit
autumn edge
#

I’ve just added the bot to my discord and it keeps saying the application failed to respond

grand prism
#

What bot?

marsh hinge
#

Is the announcement's feature working currently? Tried making one and eventhough the pop up shows saying it was saved, and I checked the request being done to the API, when I see my bot's page both the public and the edit announcements one, no announcement/update is there

gloomy shell
#

it cant take a while to show on the page due to caching

marsh hinge
gloomy shell
#

You should be able to as far as I'm aware

marsh hinge
#

Thanks

marsh hinge
#

Unsure if known, but when you click Delete on an announcement, even though the request to the API is done, no confirmation is shown the user eyesOG

unborn briar
wicked star
#

how tu put a background on our bot page

#

always the same error: Only PNG and JPG images can be used

lone ether
wild stoneBOT
#

@wicked star

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>
wicked star
#

Thx

wicked star
#

it doesn't look very good... too bad

lone ether
wicked star
#

Yep

spark hearth
#

Is there an issue with votes being shown? My bot has 1 but I know it has more. Even if I try to vote for it myself and wait a day or so, it still doesn't change

fluid birch
spark hearth
fluid birch
#

Would this issue be for JailBot, BombBot, or both?

spark hearth
#

I know I've voted for it for sure and can do it again. JailBot

fluid birch
#

I left a vote for the bot. Might take a few minutes or so for it to update visually due to caching. If nothing changes with the vote count within an hour or so I'll make sure it's escalated so that the devs are aware

slow rapids
#

!new

#

how to create a ticket

grand prism
#

Tickets here are used exclusively for auction-related matters

#

Most things are done in DMs with mods

slow rapids
#

ahh got it thanks mate

stiff forge
#

Is this a bug? I noticed it with some other bots in the music category—bots with fewer votes appearing higher on the list than bots with more votes. Thonk

-# My bot was approved on January 12, but today is January 15, and it has more than 260 votes. However, it is not appearing anywhere in the music category within the range of bots that have 260 to 260+ votes.

image.png
azure ferry
shell inlet
#

not 103 votes

stiff forge
shell inlet
stiff forge
#

Thx for clarifying. How long does it take for new bots to appear in the site listings?

shell inlet
half merlin
#

Hello

#

I have been voting on cricket guru

#

and it never works

#

I tried on my alt

#

it works fine

#

Ive tried logging in logging out

#

everything

#

I asked the support in cg but they said its top gg after some trouble shooting

#

help

lone ether
#

-troubleshoot @half merlin

wild stoneBOT
#

@half merlin

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
half merlin
lone ether
#

have you tried all of them

half merlin
#

7 It has been going on sincce september

#

6 I tried different devices before

#

4 Ive tried on my alts it works

lone ether
#

on your current acc it's not working?

half merlin
#

1 I did the ad blocker of

half merlin
lone ether
#

can you share a video of you going on topgg and voting please

half merlin
#

On my alt it works

#

here

#

still didnt work

#

I asked the mod and it said it was not coming in

#

I may try on another chrome account

lone ether
#

if it says thanks for voting then the vote went through

#

can you check if your account is linked correctly to the bot

half merlin
#

Okay fixed

#

It was a problem with my chrome account

spark hearth
last dust
#

Is this where i would write a ban appeal?

grand prism
#

On this server?

last dust
#

No for the fishing bot

grand prism
#

Nope, we only help here in matters related to top.gg

last dust
#

ohhh sorry´, got the servers mixed up

#

thanks for the help

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

green urchin
#

i have the top.gg node.js stats thingy in my index.js and when its sending it uses a whole core and over a gig of ram !?!?!?

zinc oracle
#

👀 what?

green urchin
#

its not every time i post to top.gg

#

but sometimes it does

#

its super oddddd

spring burrow
#

Hi

#

I wanted to buy a famous discord bot and i noticed that it’s banned from topgg

If i bought the bot is there a way to appeal a reconstruction about the ban?

shell inlet
spring burrow
green urchin
#

wait wouldnt this mean bleed bot is against discord tos

spring burrow
green urchin
#

if u dont mind me asking

#

what bot is it

spring burrow
green urchin
#

like discord doesent ban people for using vencord but its against tos

spring burrow
#

Anyways if i’m the new owner of the boy can i appeal for ban consideration

shell inlet
zinc oracle
#

I'm not entirely sure how the discord guideline works, but I think bots cant be sold, but companies can be sold. IE if a company owns a bot, and you buy the company thats allowed.

#

Something to ask discord about.

shell inlet
spring burrow
spring burrow
green urchin
#

i gave gpt the discord tos in a pdf and asked it

shell inlet
# spring burrow So ownership went from dramix to dino’s owner by it self

verified bots ownership cannot be transferred and if so to get it transferred theres a long procedure on discord support, you have to appeal with a proper reason. This isnt an issue we deal with anyway unless discord takes action against it, so in simple terms if you want to submit a bot the initial owner has to appeal the ban from top.gg

spring burrow
shell inlet
#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

fluid birch
# green urchin

I think the way people sell bots is by having the bot be owned by a company and selling the company itself. Not sure tho

grand prism
#

Woo was faster

unique vector
#

Hlo i need a small help how i can count the vote a user done ? i made a voteTracker but i dont know how i can fetch a user done votes

light rain
jaunty niche
#

Help me

#

😔

shell inlet
#

-cacheclear

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

sturdy swan
#

is reviewing broken atm?

sturdy swan
#

been for over a year yeah

topaz bramble
#

speaking of reviews
i've rebranded my discord bot as had to shut it down over a year ago. instead of creating a new app and starting over i rebranded and the bot serves a whole different purpose
got some bad reviews regarding the old app most being bs
is there a chance of getting these removed so it doesn't impact the new app?

grand prism
#

No, opinions are assigned to the bot id and are not deleted even after removing the bot from top.gg. If you want to "start over", you need to make a new bot

fluid birch
grand prism
#

If it were possible to get rid of negative opinions so easily, it would be terribly abused

stiff forge
#

I received two bad reviews while struggling to get my bot listed on Top.gg, even though it has been five days since it was approved. I checked the cooldown map keys, and these user IDs don’t exist there. The bot was last restarted six days ago and was approved on January 12, so these reviews are fake. Additionally, the bot was deleted on November 15 and re-added on January 12, but it still shows the older reviews.

-# Context : "Boogie is better"—his owner used to be a good friend of mine, but a few days ago, he deleted one of my private repositories because I didn’t reply to his message. After that, I blocked him . I suspect he is behind these fake reviews.

image.png
limpid garden
#

@stiff forge hello

stiff forge
limpid garden
#

Where we can share our bot API

#

@stiff forge can you tell me

limpid garden
stiff forge
limpid garden
#

Where we can share our API of bot

stiff forge
#

wait for a mod ...

stiff forge
light rain
light rain
light rain
limpid garden
#

I am saying that where i can share my bot

light rain
#

-addbot

wild stoneBOT
#

topgg Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

limpid garden
light rain
limpid garden
#

I have add my bot

#

Name of bot Allinone AI

light rain
wild stoneBOT
#

@limpid garden

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

light rain
limpid garden
oak pendant
stiff forge
# oak pendant ?????

sorry , someone did a fake review promoting ur bot then he did 4 another review promoting any other bot .

light rain
normal girder
#

@light rain

lone ether
wild stoneBOT
#

@normal girder

topgg Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at partnerships@top.gg to discuss a partnership today!

stiff forge
spark hearth
#

Where can I submit a bug report? My bot still shows 1 vote on the website

shell inlet
spark hearth
shell inlet
shell inlet
#

do you track votes using our API? can you see a log of the vote?

spark hearth
shell inlet
#

so if this was my first vote

#

can you vote? let's see if the counter increases

grand prism
#

Now it shows 7 votes 🤔

spark hearth
# shell inlet it resets every month

Yup, I know that. I shouldn’t say I don’t do anything with votes via the API. I do, but I don’t log any of it. Yeah I just voted and I see it finally switched to 7

hoary remnant
#

where i can find this ??

image.png
shell inlet
rocky pasture
#

Do reviews that have been reported get looked at

grand prism
#

That's what this button is for, but not always reported reviews violate the guidelines

rocky pasture
#

Yeah I know that's why it's there just not sure if they actually get looked at or how long they take if so

supple mica
#

They're always looked at

#

However sometimes due to the length of the queue it can be a bit longer than normal to be assessed

tepid heron
#

hi im trying to delete a couple announcements and clicking the delete button does nothing

#

editing the announcement doesn't do anything either even though it says its been saved

azure ferry
#

Hi is there any report channel

#

A discord bot report

grand prism
#

There is a button on the bot's page

shell inlet
#

you can report the bot by clicking the button "report" on the page and send me the proof in dms

neon grove
#

mhh

#

how can i report that this is complitly fake?

grand goblet
#

Bru, I cannot remember. Can anyone tell me how to put images into the about bot. And also the docs if there are any, im pretty sure there is..

neon grove
#

i can explain what /setup does, but it does NOT remote controll your pc

grand prism
grand goblet
grand prism
#

The top.gg documentation only contains info about API and webhooks

vagrant wigeon
neon grove
grand goblet
grand prism
#

You simply add html tags to your long description. I don't know how to explain it in simpler terms, just read how to use them on the internet

sturdy swan
#

Where do I add bots

light rain
wild stoneBOT
#

@sturdy swan

topgg Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

sturdy swan
#

Ok ty

calm patrol
#

My question is for moderators. I’m going to apply for a position on a site, but the bot is fully managed via the dashboard. In this case, is there anything specific I should include in the moderator description, or what should I pay attention to in my application? The only command available is /help, and the rest are managed and activated through the dashboard.

zinc oracle
#

Theres the note for reviewer field. I'd include it in there

calm patrol
obtuse tree
#

السلام عليكم

#

@calm patrol

#

@gloomy shell

#

@zinc oracle

zinc oracle
#

please stop pinging random people

calm patrol
obtuse tree
#

GOLF Bot It doesn't work with me

calm patrol
fluid rapids
#

One message removed from a suspended account.

distant egret
# obtuse tree GOLF Bot It doesn't work with me

وعليكم السلام ورحمه الله لاهنت هنا مساعدة المتعلقة بموقع top.gg لاهنت اذا احتجت اي مساعدة ب اي بوت اخر توجه لسيرفر الخاص فيهم

calm patrol
obtuse tree
#

مالقيت السيرفر حقهم

distant egret
#

طيب هاذا الشيء ماله اي علاقة بنا

obtuse tree
distant egret
#

ابحث في موقع top.gg على هاذا البوت اذا كان موجود . اذا كان موجود بتلاقي في صفحته زر support server اضغط عليه وبيدخلك لسيرفر الخاص فيه

#

غير كذا مابنقدر نساعدك باي شيء هنا بتعلق بهاذا البوت يعزيزي

obtuse tree
distant egret
#

مايحتاجون حاليا واذا احتاجوا بيعلنوا بخصوصه

sturdy swan
#

hello?

#

can someone say if my bot is accepted or not

lapis mantle
sturdy swan
#

oh ok

lapis mantle
sturdy swan
#

It seems mine is not seen, so I'll check later

lapis mantle
#

Until they review

glad wraith
#

hi i when i press login on the top.gg site i get a white screen- i cant verify or whatever and its been going on for a while

fluid birch
fluid birch
sturdy swan
fluid birch
#

Click the link

sturdy swan
#

That's old

#

I deleted the bot

fluid birch
sturdy swan
#

huh

#

I'll do again

#

?

fluid birch
#

Yea

sturdy swan
#

Ok

#

for the prefix

#

should I put like 'r.prefix' or just 'r.'

#

?

sturdy swan
#

@fluid birch

fluid birch
sturdy swan
#

Oh ok

#

Done

sturdy swan
#

@fluid birch

fluid birch
sturdy swan
#

Oh sorry for pinging

light rain
wild stoneBOT
#

@sturdy swan

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

lapis mantle
#

@carmine belfry yoo, why decline?

shell inlet
lapis mantle
#

The owner of growfun, sold me the bot source.

#

Oh, oke

#

Tyy ::)

glad wraith
fluid birch
#

-cacheclear

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

glad wraith
#

worked

lone ether
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
proud radish
#

the first time ive tried to send a verification email it said no more verification emails today and that was yesterday why hasnt it updated

zinc oracle
proud radish
#

yea

whole nimbus
#

how to get top gg server url ?

fading sierra
#

what is wrong with this ? why cant i add the image despite being on the correct format

image.png
mental raven
mental raven
#

This

distant egret
#

Hey, this is top.gg support. Please contact the bot’s support team for help with your issue

light rain
#

-wrongserver

wild stoneBOT
#

@tidal flint

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

stoic fog
#

Hello.Our bot is live on your website.Our bot has changed the logo,it changed in discord.I can't find the option on your website to change the logo of the bot.

light rain
#

-wrongserver

wild stoneBOT
#

@blazing brook

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

light rain
#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

light rain
stoic fog
ember shadow
#

I'm after a bot that can send and store stuff that gets put on forms and then brings up the current one if not beaten can anyone point me in the right direction

wicked star
#

-report

proud radish
lone ether
lone ether
wild stoneBOT
#

@ember shadow

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

stoic fog
#

Can you please help me.How can I add the image in to the description ,like these guys did?

image.png
grand prism
#

Html <image> tag probably

#

Or markdown

light rain
wild stoneBOT
#

@stoic fog

topgg How do I style my bot page?

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot being declined, removed from the site or locked.

stoic fog
lapis mantle
blazing sluice
#

Question: Is there any point to showing the server on the bot page if the data will never be updated?
Currently has incorrect name, logo and member count.

vagrant wigeon
#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

vagrant wigeon
#

@blazing sluice^^

blazing sluice
#

I mean this

image.png
#

if its displaying information that it can't fetch anymore, is there a point to giving us the option to show it

grand prism
#

I don't think this option can be set anymore. It remains if you have previously set it

blazing sluice
#

The option is there for a bot I submitted about 15mins ago

image.png
#

and it shows the image above if I set it

grand prism
#

You must have previously added this server to top.gg

blazing sluice
#

Yes, It was added during the time of the server list

grand prism
#

No, there is no point because the list doesn't exist. You shouldn't be able to set this option, but since you added the server in the past, you are able to do it

blazing sluice
#

I think it should just be removed from the submit and edit pages altogether

#

cause it's slightly misleading if one forgets to disable it and it shows incorrect data

#

however for now ill just empty the field

grand prism
#

The problem is that top.gg wants (or wanted) to restore the server list, so that's probably why they didn't get rid of it

blazing sluice
#

ah I see

#

Explains why the added servers are still visible on the user page

#

That makes sense