#support

1 messages Β· Page 92 of 1

barren tusk
#

Well if it has no prefix do N/A and make sure to describe your bot well in its description

quiet perch
#

I'll likely just implement some sort of command, I've since discovered Discord's App Directory requirements insist that it must either use a slash command or be approved for message content, neither of which were intended features, but I guess if the big boss says so xD

barren tusk
#

App Discovery is a dumb thing anyway

#

It's useless in a lot of cases

#

Quite honestly no idea how you are supposed to find it.

quiet perch
#

yeah it's tucked away, but I only wanted it for the fancy little app install embedded message it provides when sharing

barren tusk
#

Fair enough, well good luck, hopefully your top.gg issue was resolved.

fluid shale
#

dhaka fm 90.4

honest nimbus
#

I'm not able to delete my bots

#

I have 2 of em

#

It just does not let me delete it

fluid birch
honest nimbus
#

Alright

#

How can I delete this server?

honest nimbus
fluid birch
uncut wyvern
#

/discordlink

lone ether
neon root
lone ether
neon root
#

I did not know the full form

lone ether
sturdy swan
#

I want delete my bot or request for it to be deleted, how can I do that?

fluid birch
sturdy swan
#

Thanks

fluid birch
stoic socket
#

reviews broke again smide

uncut wyvern
#

Psn-name /discordlink

lone ether
lone ether
uncut wyvern
#

I want to join the GTA online server but I don't know how to do it, YouTube told me to enter discord and type /discordlink

grand prism
#

So click this

#

Then this

barren tusk
grand prism
#

And then join server after typing gtao there

barren tusk
#

Just click that

#

NyNu its better to just link it directly, im sure the mods wont mind

lone ether
#

I mind

#

It's better to guide them the first time, then they will know how to do it forever worryThumbsUp

barren tusk
#

smh

#

Okay

silver steeple
#

how do i add my server on top.gg

#

i dont see any discord server option under add

lone ether
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

deft crane
#

How does one tell their bot is growing

barren tusk
#

You see an increase in servers

#

put your bots id where ID is

#

I can't remember off the top of my head where the button is.

#

No problemo

deft crane
#

Who was that for

barren tusk
#

Someone deleted their messages

lone ether
#

@proud jackal πŸ€“πŸ‘†πŸ½

umbral plover
#

so now we can't add our server anymore on top.gg?

wild stoneBOT
#

@umbral plover

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

sturdy swan
#

I can't login in TopGg website

#

<@&817055174613794826>

gloomy shell
#

You need to verify your discord account.

sturdy swan
#

As i click on login it shows this

gloomy shell
#

Yes, you need to verify your discord account.

sturdy swan
#

It's verified.

gloomy shell
#

It isn't, if you're getting that message

lone ether
gloomy shell
frank brook
#

hey i am confused about something. I was told about that you can add your server to top.gg but i can't find the "Add" > "Discord Server" button anywhere. Any ideas?

wild stoneBOT
#

@frank brook

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

frank brook
slow coral
#

for who reviewing this bot you have been approved but there is a problem happened for sending in your dm the message

barren tusk
#

What?

lone ether
slow coral
sturdy swan
lone ether
#

On the browser

sturdy swan
#

@lone ether

#

What should I do

#

Help me

lone ether
#

Go to discord.com then see if it's the correct account first

sturdy swan
#

Ok

lone ether
#

Did you log in discord on your browser?

sturdy swan
#

No

#

How to do on browser I m on phone

#

There is no option for log in

#

Ok done

lone ether
#

Is it the same account as your app?

sturdy swan
#

Now it's working on TopGg I can login

#

Thank u

lone ether
#

Yw

pseudo heart
#

Verify it with a Email or phone Number

#

Nvm you already fixed it

sly nacelle
#

it won't let me submit a new bot

#

no error popups or warnings, the Submit button just does nothing

#

I've went through the same submission 3 times now from the start πŸ˜”

wild stoneBOT
#

@sly nacelle

topgg Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot:

  • Copy your long description, reload the page, paste it back in and fill out all the details, then try again.
  • Clear your cache and try again.
  • Try another browser.
  • Make sure your ad blockers/VPNs are off and try again.
sly nacelle
#

thank you, i missed the prefix option (I assumed the default would be slash)

lone ether
#

np

final helm
#

Hello, I would like to change my Discord bot's photo on top.gg. How can I do that and also advertise there? Thank you for your help.

wild stoneBOT
#

@final helm

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

zinc oracle
#

Top.gg will re-fetch the avatar from discord if you follow the above steps

final helm
#

Merci

#

I don't understand, it's not working...

zinc oracle
#

Did you follow both steps?

final helm
zinc oracle
#

So, you refreshed the data, and edited the bot?

I dont see any edits since you asked.

final helm
#

I can't find exactly where to click on the site.

zinc oracle
#

Then refresh the data and edit

final helm
#

I found it, but the image still isn't changing.

zinc oracle
#

Did you edit the bot and save?

#

Both steps

#

not just the first step

final helm
zinc oracle
#

Looking at our logs, you've not edited the bots page on top.gg

final helm
final helm
#

For the auction system on the site, I selected my Discord bot. Then it asks me to choose (Choose a location for your ad), but nothing is displayed. How do I start an auction? Thank you.

gloomy shell
slow coral
#

@lone ether srr for mention, and thx for approving my bot, do you want me to delete ur database ?

lone ether
#

(i wont be using the bot so probably would be a good idea to delete it)

barren tusk
#

Depending on the kind of bot it might be useful to keep it, so bear that in mind unless zobs wants it gone

slow coral
#

done and thank you again for approving my bot

barren tusk
#

It costs you nothing to store it

lone ether
#

np

slow coral
barren tusk
#

Ah, yea makes sense :) Congrats on your bot though, and hope you have a wonderful day

turbid meteor
barren tusk
#

They are indeed not allowed as per the review guidelines.

#

When you report the review a moderator will get to it when they can. They try and keep on top of looking at reports the best they can :)

turbid meteor
barren tusk
#

There should be 3 dots next to the review.

turbid meteor
#

Ah thanks
Got it

barren tusk
#

πŸ‘

pseudo heart
slow coral
pseudo heart
#

Why do you join my testing Server

slow coral
#

i was reviewing it but it's looks like you kicked the bot

pseudo heart
#

Yes.

barren tusk
#

Its against discord TOS

#

Unless they explicitly invite you stay out.

#

Also, next time please do this in #general or something. Support is not the right channel

fervent sedge
#

My Discord Bot remained in my outgoing account due to 2-step verification How do I get my bot transferred to this account

barren tusk
fervent sedge
#

We could transfer it by adding a text to your status?

#

@toxic zephyr

#

@light rain

barren tusk
#

What

#

There is no transferring

#

All mods do is delete the bot from top.gg if you prove its yours and then you resubmit

fervent sedge
#

I've done it before?

barren tusk
#

Do you have access to the account that initially submitted the bot?

fervent sedge
#

I added text to the status and sent a screenshot, and they provided a transfer

barren tusk
#

Then you will have to dm an online mod with proof of ownership. They will delete the bot from top.gg and you resubmit on a new account.

fervent sedge
#

@cyan palm Can he help with this?

barren tusk
#

DM them

#

They will get back to you when they can.

#

Please allow up to 48h for a response, if they don't respond bump the message and wait another day. At that point if they still do not respond dm a CM.

fervent sedge
#

I contacted him, thank you.

barren tusk
#

No problem.

lone ether
#

Heya please ask in #auctions-support

rugged cape
lone ether
#

Np

sturdy swan
#

Is there any way to open a ticket? My last account got banned and I can't access my bot's page.

zinc oracle
#

Whats the old account ID?

sturdy swan
#

704983780682760242

zinc oracle
#

So you just want to transfer the bots ownership?

sturdy swan
zinc oracle
#

Yeah, I reached out in DMs

vagrant creek
#

i got rejected for some reason by reviewer named welper, for some reason it say majority of commands do not provide response, but all my commands does, so i don't get it, what should i do next?

barren tusk
#

Make sure your bot functions properly. It seems when testing the commands were not responding to the tester. DM welper for more information on the decline reason.

lone ether
lean depot
#

Hi there is it possible to change my bot to my new account

lone ether
lean depot
#

I believe so yes

lean depot
lone ether
#

That's fine, you can delete the bot and then resubmit it from your new account

#

If you go there, you can delete fast

lean depot
lone ether
#

That's how we do transfers anyways

#

Mods delete the bots from the site and then the devs resubmit the bot from the new account

lone ether
#

Did you put your bot's ID where it says "your_bot_id"

lean depot
#

yes ive just seen discord removed my old account from my discord and i don't rememeber the email or password

lone ether
#

I see

#

Well in that case

#

You'll have to DM an online moderator and they'll help you transfer the bot to your new account

gleaming geyser
#

i think i've asked this before, but do you all delete bots that have been offline for years? or do they remain on the list and people just have to figure it out for themselves?

grand prism
knotty hamlet
#

Is it possibble to promote your bot for a specific keyword instead of the default ones?

barren tusk
lone ether
vagrant creek
#

is there a way to know i will get verified guranteed or something? i get its a process and i appreciate the work of reviewers ofc thats alot prop, is theree something else to check? i got rejected 2 times and i did the 3 now, i just dont want to do the process alot yk

#

also sorry for bad english :'

barren tusk
#

God damn auto mod

barren tusk
# vagrant creek is there a way to know i will get verified guranteed or something? i get its a p...

There is no guarantee, the process is simple, they invite the bot, they don't give it any extra permissions (https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works for more information)

#

Make sure the bot follows the guidelines set by discord & top.gg for a much easier approval process. After that its just making sure your commands function and respond, and your bot is online

#

Patience is key, though as of late the queue has been pretty low so your wait time isn't long either :) Keep in mind if your bot is denied 4 times for the same reason, you can suffer a ban (correct me if im wrong xiuh or whoever)

vagrant creek
#

does it talk 2 weeks really? because i got rected within like 6h or something

#

thank you so much tho

barren tusk
#

As of late it has not been 2 weeks no.

#

Usually 2 days at most

vagrant creek
#

alright , thank you so much

barren tusk
#

Our brs have been on top of it, so it's been pretty fast :)

barren tusk
vagrant creek
#

its fine if i got for diffrent reasons right? i do change / modify each time

vagrant creek
barren tusk
knotty hamlet
lone ether
topaz pebble
#

Anyone else that gets this error?

#

its a png image

barren tusk
#

It is currently broken, don't put anything there.

#

Alternatively you can use css in the description when your bot gets accepted to put the background url

topaz pebble
#

Okey, i understand. Thanks

barren tusk
#

No problem

knotty hamlet
tawny dock
#

Any moderator can help me with a bot ownership transfer?

barren tusk
#

DM an online moderator with proof of ownership of the account that submitted the bot.

#

Give them up to 48h to respond, and then bump it (send another message) and wait an additional 24h before contacting a CM

tawny dock
#

Thanks

lone ether
tawny dock
barren tusk
#

Oh well if you have a access just delete it yourself.

lone ether
#

okay then you can click "delete" under creator controls on your bot page

lone ether
barren tusk
#

Whatever

lone ether
#

lmk if you need further help worryThumbsUp

blazing sundial
#

How do I get a bot?

#

@lone ether

lone ether
#

what do you mean?

#

@blazing sundial

#

what bot?

blazing sundial
#

How do I get a bot on my server?

lone ether
#

which bot

#

you'll need to click the "invite" button on the website

blazing sundial
#

Okay thankyou

misty frigate
#

@lone ether hey is there anything else wrong with my bot except the manage channels permission?

#

also do i need to resubmit or sum

lone ether
#

you will have to see yourself if there's more things that break our guidelines

#

yes you will need to resubmit the bot after you make changes worryThumbsUp

#

please read the "important" part provided in your decline reason

misty frigate
#

okay ill edit the oauth2 link

lone ether
#

thats not how we test bots, we invite them with 0 permissions, not w the ones devs provide in inv links

#

"IMPORTANT: Make sure to read how we review bots and our guidelines before re-submitting your bot."

misty frigate
#

Failed to send log for guild Top.gg Verification Center: 403 Forbidden (error code: 50001): Missing Access

I got this error in console

lone ether
#

Again, please read the articles

misty frigate
#

how do i do that

#

the obvious redirect to another server

#

im not stupid bro

barren tusk
#

@gloomy shell support scam

lone ether
#

Do not click that link

lone ether
#

An error message saying "this command requires x permission to be used" works

misty frigate
misty frigate
lone ether
#

You can put anything you want in the oauth link, we invite bots with 0 permission

#

Example of how we test bots

misty frigate
#

so by the decline msg i should edit the ?lock cmd code to say role perms not manage channels perm

#

need role perms i mean not manage channel

lone ether
#

Yes but you'll have to change the permission itself as well from manage channels to manage roles

#

Yup

misty frigate
#

alright i just did it, will submit it again

lone ether
misty frigate
minor stone
#

I never got my bot dev role

lone ether
dusty finch
#

@vivid compass heyy

#

help me

#

for a sec

#

i have updated my bot's profile picture

#

on discord

#

but its not getting updated on top.gg

#

this pfp comes on site

#

and this in discord

#

@toxic zephyr @light rain

light rain
pliant mauve
wild stoneBOT
#

@dusty finch

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

misty frigate
#

anyone know what this means

grand prism
#

Number of servers

knotty hamlet
#

Can you only promote your bot under the preselected sections, or can you as well directly by search keyword?
(auction or other top.gg method of promoting)

neon root
#

Why?

lone ether
wild stoneBOT
#

@neon root

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

rigid mesa
#

Hi guys, I can't add my bot. the page keep loading ...

#

anyone can help ?

wild stoneBOT
#

@rigid mesa

topgg Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot:

  • Copy your long description, reload the page, paste it back in and fill out all the details, then try again.
  • Clear your cache and try again.
  • Try another browser.
  • Make sure your ad blockers/VPNs are off and try again.
pseudo heart
#

I could provide you the needed snipped

#

@gloomy shell

rigid mesa
rigid mesa
barren tusk
#

Also make sure you didn't fill in the background url section and top.gg servers section (One is broken and the other is a discontinued feature)

lone ether
lone ether
barren tusk
#

I see, I knew one of them did I wasn't 100% sure which though. Been a while since I submitted a bot myself and it seemed like people were having issues with it while submitted (white names)

lone ether
#

If you're unsure prob best not to say anything so ppl don't get misled

barren tusk
#

Fair enough

rigid mesa
#

thank you guys

knotty hamlet
# lone ether Preselected tags

I did see a promoted bot that showed up as promoted by a keyword that is not listed on the default one. Any idea how that happens?

meager pier
#

I can't add my new bot. When I click forward, it throws me back and I can't go forward again. It stays like this.

fiery kelp
#

Hey

meager pier
wild stoneBOT
#

@meager pier

topgg Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot:

  • Copy your long description, reload the page, paste it back in and fill out all the details, then try again.
  • Clear your cache and try again.
  • Try another browser.
  • Make sure your ad blockers/VPNs are off and try again.
lone ether
meager pier
lone ether
#

Show me a ss of your final page

meager pier
#

I tried from another browser but it doesn't work.

lone ether
#

I don't see anything visibly wrong with the page

neon root
#

Ok

lone ether
neon root
knotty hamlet
#

Question for anybody knowledgeable on auctions:
I did see a bot that showed up as promoted by a keyword search that is not listed on the default auction list keywords.

How can i promote my bot to show up under a specific keyword search?

long ferry
knotty hamlet
#

so i can enter my own that is not by default on the list?

lone ether
#

if you're referring to Sytx, i already talked to him in dms

long ferry
#

Even though you gave them an answer to it

lone ether
#

ah yeah they dmed me, i redirected to auction support but they sent again here kek dancedancekirby

sly nacelle
#

is there any way to add images to the bot listing description?

barren tusk
#

You can via img tags

sly nacelle
#

thank you pray

river knoll
#

hello

#

How do I design my description about my bot? And make spaces and lines

pseudo heart
#

You can use html/css to Design your Bots page

river knoll
pseudo heart
#

Yes i meant that

#

And you can make spaces with your Keyboard?

river knoll
pseudo heart
#

You cant use that.

#

But i'm not 100% sure

river knoll
#

ok thx

pseudo heart
#

Did you add your bot yet?

river knoll
#

i want to add but i cant design my bot's description

pseudo heart
#

well i don't understand what you mean with that exactly

river knoll
#

Close together and uncomfortable for the eyes

pseudo heart
#

I see

river knoll
#

i want to down a new lines

pseudo heart
#

Thats my desc

river knoll
#

to be
we provided a lot of commands likes :

1 -
...etc

pseudo heart
#

Yes i know

river knoll
#

how?

pseudo heart
#

html and css

river knoll
pseudo heart
#

Coded it in my VSC and pasted it

river knoll
#

ok

#

thank you

pseudo heart
#

You have to try a few Methods until your result is good

river knoll
pseudo heart
#

np np

#

And you didnt disturb me lol

#

This is the Support Channel

sleek lantern
#

Hey guys! I can't transfer my app to a team in Top.gg and cannot even invite a person to the team. What should I do? Or at least I would like to transfer the ownership of the bot listing to another account

primal shell
#

guys how can i check if a guild has subscribed my bot

#

should i use api

lone ether
sleek lantern
lone ether
#

That's how we do transfers

sleek lantern
#

Because then it might lose upvotes and stuff

lone ether
#

We delete the bot and then the devs resubmit from new account

#

You won't lose any of that

sleek lantern
lone ether
#

Probably best to delete it at the end of the month if you don't want to lose votes

sleek lantern
#

I need to do this because I can no longer access my Discord account's email and thus I can't verify myself for bidding

lusty light
#

How do we get blackjack on discord? I've downloaded a couple different things and none of it is working

wild stoneBOT
#

@lusty light

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

real wyvern
#

guys, i wanted to do the vote... but is shows i should verify my account, and if it's about discord verification, i have already fully verified my discord account..

rare trail
#

how can i get my bot's api for making a vote command?

cobalt thunder
#

Hello @light rain, I am sorry for the ping,

Could you check your DMs with me?

limber shell
#

My bot requires admin perms to control admins from nuking
How can i compensate that?

alpine copper
rare trail
#

πŸ’€ thats a dumb thing to ask btu yeah

#

i really dk

woeful prairie
#

Hey @light rain could you please provide me with some screenshots of the invalid responses that AYS BUMP would have sent

#

I throughly tested the bot and it should have worked completely fine

alpine copper
limber shell
rare trail
light rain
rare trail
#

oh so i have to use the library?

#

no more api json?

alpine copper
rare trail
#

alr

alpine copper
#

that's what i'm reading at least

rare trail
#

ty

light rain
#

oh wait i miss read

rare trail
light rain
cobalt thunder
rare trail
#

o

light rain
rare trail
#

OH

#

okk

rare trail
#

thankyou

alpine copper
#

Bots with admin are wayyyy too OP

#

LOL

rare trail
#

do i still require top.gg api key?

light rain
#

Nope unless you are doing the vote/webhook

rare trail
#

how can i get the key tho?

light rain
rare trail
#

oh

#

alright

woeful prairie
#

i submitted AYS Bump again as i believe it should work.

#

yeah it should work

#

i just invited the bot to an alt server with 0 permissions and it worked completely fine

candid cairn
#

hey I can't seem to apply changes/edit my bot's page, why could it be? i cleared the cache for the browser, tried logging out but it still does not work

lone ether
#

& do you have adblockers off?

candid cairn
#

language, desc..

candid cairn
lone ether
#

which browser are you using?

candid cairn
#

edge

lone ether
#

are you also trying to add a background url?

candid cairn
#

the bot already has a background url from months ago which probably does not work right now but i'm not trying to edit that

lone ether
#

you'll have to remove that

#

the background box is broken

candid cairn
#

okay let me try

#

I can't remove it

#

still can't save

zinc oracle
#

The script tag is also an issue.
It wont show an error, but it will block submitting.

#

also hi eren

candid cairn
#

heyy

candid cairn
zinc oracle
#

Yeah, script tags are now blocked

candid cairn
#

That's probably why then

#

Yeah that's it

#

thanks a lot

#

one more thing, can we not update creators of the bot anymore?

#

does it have to be transferred onto a team

lone ether
#

yup it has to be transferred

restive pond
#

Hello is there a way to get all votes from a user for my own bot? Whats the variable called?

ripe vapor
#

@lone ether what kind of

#

linnk will work for it

lone ether
wild stoneBOT
#

@ripe vapor

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>
ripe vapor
lone ether
#

Yes

#

You can look into css more to better style the background the way you want

restive pond
#

how can I redeem credits? I was not active in topgg for a long time and want to start auctions again. my bot had constant 100+ votes. also right now in this month

grand prism
restive pond
#

oh nooo

#

so its payment only now?

grand prism
#

Most likely, I don't use auctions so it's hard for me to confirm this

restive pond
#

...

#

why would they change that

#

so sad

#

is topgg still the biggest bot list?

grand prism
#

It seems to me that there is probably no other competitor that would be able to generate the kind of website traffic that top.gg generates. There was a time when people used other lists because top.gg had stability problems, but I haven't seen such messages for a few months now

restive pond
#

sad I would love vote credits to come back. i had such great results in advertising this way.

pseudo heart
#

Its only with payment.

lusty light
#

I bought the premium last night and now when I try to activate it, it says that there's no server to select from. Any ideas why? Also my server name in the community servers shows all *s does anybody know why that is?

lusty light
#

Veretech so I can do the gambling on my discord

lone ether
wild stoneBOT
#

@lusty light

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

hallow frigate
#

hello, i changed my discord username and it still say my old one on top.gg

#

is there a way i can change it?

sturdy swan
#

log out and log back in

hallow frigate
soft star
still zodiac
#

I need a support

#

I'm trying to add my bot but he isn't adding

visual quartz
#

Hey!

We just switched ownership for Discord Bot, and I want to ask is there any chance to just transfer ownership on Top.gg (move the bot in my team and transfer the ownership to me) so we don't have to delete the bot? I don't want to lose 200+ reviews etc..

Thank you, DEEM.

grand prism
#

And it is also impossible to transfer the bot from the team back to the user iirc

visual quartz
#

So we need to delete the bot and then i need to approve it again right?

#

And add it to my team

grand prism
#

Most likely

visual quartz
#

Okay, thank you for your fast reply <3 Have a good day!

light rain
light rain
visual quartz
visual quartz
#

Let me add the node real quick

agile latch
light rain
agile latch
light rain
agile latch
light rain
agile latch
#

My bot is on-line

limpid pasture
#

@light rain Sir/mam Can U Please Tell Which Command In My Bot Is Not Working ?

#

I Guess all are working

#

Please replyy

limpid pasture
#

Bruhh ?

#

Why No One replying ?

stoic socket
#

please be patient

floral pagoda
#

Contact them via direct message

stoic socket
#

you're better off DMing the reviwer

#

^

limpid pasture
floral pagoda
#

Your bot got declined one hour ago...

#

Give them up to 24-48 hours

barren tusk
#

Give them up to 48h to respond, if they don't send another message and wait an additional 24h, if that doesn't work DM a Community Manager / Mod

limpid pasture
#

But I Just wanna Ask Why

barren tusk
#

And they are volunteers and are very busy people. Please be patient :)

stoic socket
limpid pasture
#

oH Oky

torn saffron
#

there is a way to get the url of the website from my container ?

#

i want to get the url query like campaign

barren tusk
#

Sir, do you need support?

long ferry
#

uh

barren tusk
#

I mean, idk I wouldn't classify that as being racist just yet although that is the same color as the ones the germans used in WWII

#

So maybe?

long ferry
#

hey @zinc oracle hows your day

zinc oracle
#

You'd think bot devs would know better

barren tusk
#

"It was my brother I promise you!"

agile latch
wary tapir
#

@light rain hi pls help

barren tusk
#

DM the bot reviewer

wary tapir
#

ahh I see

barren tusk
#

THe person you just pinged

misty frigate
#

anyoneee

#

know how much time it takes for discord to review ur

#

jntents application

#

my bot is at 84 servers rn and it gets 2 servers per hour average its been 5 hours since i applied

#

am i cooked

#

they keep

#

spamming my email

sturdy swan
#

iirc they try like 3-4 business days. Considering it's the weekend, it'll take I'd say until Wednesday next week at earliest.
Also it's not related to Top.gg support

misty frigate
#

it keeps

#

spamming my emails

#

when bot joins a guild

#

how do i stop that

sturdy swan
#

As said, not Discord support here, can ask in #general though

lone ether
light rain
wild stoneBOT
limpid pasture
#

All Cmds Are Working , Why My Bot Got Rejected ?

honest nimbus
sturdy swan
limpid pasture
#

@honest nimbus @sturdy swan No Reply FroM them I Dmed

honest nimbus
limpid pasture
#

Umm

#

Oky

light rain
#

Replyed

light rain
barren tusk
#

you dont

near birch
#

@tulip spindle is a malicious user. Tried to get me Malware over discord DMs

#

Dmed me: "Hey would you like to help me on project"

And when i asked where is the github or other project link and told him i dont accept .zip files over discord he blocked me ASAP

#

Can send proof.

grand prism
#

It would be better to write to an active moderator and explain the matter to him rather than pinging this user

near birch
#

Yeah but he blocked me so it doesnt reach him πŸ˜‰

#

And my recent support experience (not here) i got permabanned because i did this on a another server.

#

So i just say it here and mods think they want the proof they need to approach me.

#

And if there is no ticket system i wont disturb anyone here πŸ™‚

grand prism
#

Understandable

silver belfry
#

Help me

#

@grand prism

grand prism
#

If you asked a question, it would be easier to help you + I'm not a moderator on this server and my knowledge is not infinite, so I can't help you with everything

lone ether
lone ether
silver belfry
#

Sir verification not working

#

I guess our net prob. Govt did it to stop (I shouldn't say this otherwise I will be vanished)

rocky robin
#

How can I change the name of a bot that I already have uploaded on top.gg?

wild stoneBOT
#

@rocky robin

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

rocky robin
grand prism
#

Never mind, apparently the name has already changed

upbeat cedar
lone ether
#

It's already been fixed ^-^

hot dawn
#

I am trying to submit my bot,

The website loads and logs in, but when I try to add my bot, I put the Application ID in and it just gets stuck

hot dawn
#

yes it is

barren tusk
#

Do you see any error messages when it happens?

hot dawn
#

i was thinking that but thought i should post here first

hot dawn
barren tusk
#

Definitely post here before dming a mod.

hot dawn
#

it just a stuck page

barren tusk
#

Try and clear cache then try again

hot dawn
#

i tried that but ill try again

zinc oracle
#

Ignore that guy, was waiting to see if he would try again

barren tusk
#

Damn woo got that shit quick πŸ’€

zinc oracle
#

I was watching for awhile πŸ˜„

barren tusk
#

I was witing for it to

#

I saw his bio πŸ’€

zinc oracle
hot dawn
barren tusk
#

Bro took a power nap

hot dawn
#

xD kinda needed when you had 3 ministrokes xD

zinc oracle
hot dawn
#

brain be like tired all the time

zinc oracle
#

Its in queue for review

hot dawn
#

ooooh, ixz said i needed to re-apply so i was trying to xD

barren tusk
#

Seems like you did it earlier this morning :)

hot dawn
#

it wasnt working for her but then it was

#

*the bot

heavy isle
#

Where can i buy the clothes pack for fivem

light rain
wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

lone ether
barren tusk
#

Wrong channel bozo

lone ether
#

Oh

#

Damn

barren tusk
#

πŸ’€

gaunt sedge
barren tusk
#

Update your bot via discord, and then go to your bot page on top.gg and click Refresh Data, Edit, lastly click Save

gaunt sedge
#

ill give it a shot

#

so the name is fine on here as expected, let me visit top.gg now

#

clicked refresh data, didn't work. I don't think its connected to the client ID but it shows what I typed in when seeking approval

#

thanks though @barren tusk

barren tusk
#

You have to click Edit and then save

#

clicking Refresh Data on its own does nothing

gaunt sedge
barren tusk
#

No problem!

grand prism
#

✨ Magic ✨

gaunt sedge
#

might as well ask this too @barren tusk while I'm here, the bot says (on Discord) it's playing in 16 servers, but even after it was added to two I'm aware of, it still says 16 servers. Any idea as to why?

barren tusk
#

If this is a thing on top.gg you have to post your stats periodically which to have help for that go to #topgg-api

ashen ruin
#

its a png?

grand prism
#

This function is not working properly

ashen ruin
#

um

barren tusk
#

for the solution

fair hound
#

Is gif not supported by top.gg as bot avatar?

grand prism
#

From what I think, no

lone ether
#

No it's not

#

It will be in the future

grand prism
#

I hope I will be able to see the "future" because it seems as if everything has been fixed in it

lone ether
#

Veld and team have been working hard on it, we're all eager for the release KEKW

dusty finch
#

i cant open this page

#

@strong hull @toxic zephyr

dusty finch
grand prism
# dusty finch

This tab is probably intentionally empty because previously there was a button to collect vote credits but they were discontinued

light rain
grand prism
#

Also members with the "staff pick" role are not part of the top.gg staff in any way

dusty finch
light rain
light rain
dusty finch
dusty finch
#

nvvm

stoic socket
light rain
dusty finch
#

i didnt knew it

#

can you guys help me witth a bot problem its not related to top.gg @light rain @toxic zephyr

barren tusk
#

If its top.gg related just ask your question and someone will answer when they can

#

No need to ping 2 people

sturdy swan
#

Why I cannot edit the bot

#

when I click the edit button it shows 403 error

lone ether
sturdy swan
#

i try all steps

lone ether
#

What's the bot page link

versed pecan
#

I am in the team of the bot but i can edit that

barren tusk
versed pecan
barren tusk
#

Are you trying to edit the bot, or the team itself?

versed pecan
barren tusk
#

If you are trying to edit the team, then that is bugged and is hopefully fixed in next update.

barren tusk
#

Or does it not pop up at all?

barren tusk
versed pecan
#

yes the button doesn't show

versed pecan
#

but it marked here

barren tusk
#

Try logging out and logging back in

versed pecan
#

okay

#

it's the same thing wait i can ask him a new invitation

barren tusk
#

Make sure you actually accept the invitation, because to me it seems like you aren't in it

#

Yea looking at the team you aren't part of it

#

There is only 1 person, frxzen.rip

versed pecan
#

so i click it

#

but i didn't do to accept anything

#

the notification is in profile section

barren tusk
#

There is an invitations tab when you view your profile.

#

Click it and it should be there.

versed pecan
#

no i don't have wait i will ask him

barren tusk
#

As far as I know, there should be no problems with team invites. Unless its a new bug

#

@supple mica do you have any insights on this?

supple mica
#

Teams and invites work as intended as far as I'm aware

#

You can try another browser or incognito

barren tusk
#

@versed pecan ^^

versed pecan
#

okay thanks it's good but i can't edit the bot

#

no it's good thanks

#

just how to refresh the profil of the bot because i changed the name is now legacy and the avatar but it's doesn't change on the website

barren tusk
#

Sometimes you will have to add something to get it to save, like a . or a space to the description

barren tusk
#

No problem!

vivid basalt
#

I have a problem

grand prism
#

It would be nice if you wrote what the problem is if it is related to top.gg

barren tusk
vivid basalt
barren tusk
#

So....what is the issue?

sturdy swan
#

nothing

timid crown
#

Some guy is trying to access the website for to vote but he can't get verified
he's tried refreshing
using diff browser
he has no ad blockers

#

what else could he do

barren tusk
#

Login/Logout and clear cache are the last 2 options I can think of

#

If that doesn't work incognito is a good try as well, as it disables basically all site cache

barren tusk
#

Use incognito mode.

vivid basalt
barren tusk
#

You

vivid basalt
barren tusk
#

Open incognito

#

do the same steps in incognito

deft iron
#

so i have a bot i keep applying for but it gets denied for "not having manage roles/channels" but when i go to the link i provided it has the perms that they say they dont have. is there a reason for this?

barren tusk
#

They aren't saying the bot doesn't have the perms, they are saying the command is requiring a permission it doesn't need.

#

Editing the permissions of a channel does not require MANAGE_CHANNELS it requires MANAGE_ROLES

#

So the user & bot needs that permission.

slow rapids
#

@light rain , My bot volcano is not a clone of any other bot?

slow rapids
#

sorted!

crude frost
#

How can I contact my bot reviewer?

grand prism
#

You can DM them

crude frost
#

But her dms are closed.

grand prism
#

I doubt it, it's possible your privacy settings could be the problem

crude frost
#

I didn't know about that.

#

Thanks

grand prism
#

No problem

north forum
#

Hey, is there any way I can delete my bot from top.gg?

grand prism
north forum
#

It's not letting me @grand prism

barren tusk
#

Show a screenshot of any errors you see

north forum
#

When i press the button it just

#

Flashes the confirm window and it immediately closes

#

Rendering me unable to press the button

barren tusk
#

Disable your adblocker

north forum
#

Ah

#

Let me try

#

Worked just fine

#

Thank you

barren tusk
#

@zinc oracle

#

fuck

#

Someone got it

#

sorry for ping woo

#

At least I think so

wary sable
#

I keep trying to log into the website so I can vote for mudae

#

but everytime I try to log in it shows me this.

#

my discord is verified so I am hella confused.

soft star
wary sable
#

okay thanks

soft star
#

Your welcome

undone lily
#

Hey, is there a way to check the verfication status of the bot?

undone lily
# soft star no?

I mean for top.gg itself, I have requested to list my bot on top.gg but havent got a reply yet, its been more than 2 weeks

soft star
#

You will get ping in #mod-logs and get dm from @wild stone if you got approved or denied

sleek tusk
#

@lone ether dms

hybrid blaze
#

https://i.imgur.com/U09FoGq.png why

grand prism
#

This feature is broken

hybrid blaze
#

😭

lone ether
wild stoneBOT
#

@hybrid blaze

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>
sturdy swan
#

could anyone help me with veretech RCE BOT

#

pls

light rain
wild stoneBOT
#

@sturdy swan

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

ty

boreal walrus
#

Whenever I try to add my bot it gets deleted it says "You don't have any projects!"

trail plume
#

Uygulama hatası: istemci tarafında bir istisna oluştu (daha fazla bilgi için tarayıcı konsoluna bakın)

#

Application error: an exception occurred on the client side (see browser console for more information)

#

error site

autumn spruce
#

Hi ! Just saw that someone else created a bot with the exact same name as mine. Would it be possible to do something with this ? I'm afraid users could be induced in error while looking for Disblock bot, also feels bad to have my name reused without asking or checking.
Mine was added on November 2022. The other one on May 2024.

zinc oracle
autumn spruce
# zinc oracle Do you have a trademark for Disblock? If so, you should reach out to Discord.

Thanks for your reply, I though of doing it, but development was the priority, so I never did all the legal things.
I know that some creations are protected by default under the French law, maybe names, but I don't really know legal stuffs, especially when different countries are involved. I could ask to a lawyer, but Disblock is only a small project, so I prefer avoiding all of that things. I'm just sad that people reuse my name for their own projects without asking, and that it's possible to reuse the name everywhere, despite my project existing.
Already sent a message to DIscord about this, waiting for an answer.

sturdy swan
#

Is it possible to edit my bots ID? I accidentally deleted the application for my bot but it's the same everything as the last one besides the ID

#

Ping me with response please

sturdy swan
#

Okay

lone ether
#

@cunning remnant please check dms! (regarding your bot)

sturdy swan
#

sorry for late

lone ether
#

np

#

i'll get back to you

lone ether
ashen ruin
#

How long till upvotes reset?

grand prism
#

Votes reset as soon as the first vote of the month is received

ashen ruin
#

Also PLEASE FIX REVIEWING omg

#

I mean replying to reviews

grand prism
ashen ruin
#

I wish I could report comments like this I made a support server for a reason 😭

tough sparrow
#

Why is my bot logo not visible?

lone ether
wild stoneBOT
#

@tough sparrow

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

cobalt stream
#

Hey, we rebranded and we have a new bot, i edited and changed link, or details. But how do I change the icon? my bot icon is different then the one currently saved on the bot

grand prism
#

Literally message above

cobalt stream
#

lol

#

it's not updating icon/name, in the way you told above

#

do you know any fix? beside making another one and waiting for verification... :C

lone ether
#

topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page, add a space in your bot's description and then Save.

cobalt stream
#

yep

#

3 times

#

because im very determined :3

lone ether
#

You can send it here

cobalt stream
#

sure

lone ether
#

Can you try refreshing data and then refreshing your page

cobalt stream
#

did

lone ether
#

And you clicked edit and added something to your description correct?

#

Ok tax evader is here u mind doing it for them lmao

lone ether
#

@fluid birch ping pong

fluid birch
cobalt stream
#

i did the "refresh" and edit > save, thing

#

multiple times and refreshed also the page

fluid birch
#

It might also just be your browser cache or our site cache not up to date just yet. It can take a few hours for the changes to properly propagate

long ferry
#

the invite link is different

#

fyi

#

thats not the bot listed

lone ether
#

@cobalt stream this is the bot's pfp you want to change?

cobalt stream
#

i want the bot one

#

we changed the bot, made a new one, didn't want to lose the verification from top.gg, the bot is similar but with new features

lone ether
#

Okay you will have to resubmit the new bot

#

You can't change a different bot's pfp and link that bot to this bot page

barren tusk
#

Oh wait no they made an entirely new bot

lone ether
#

Please delete the old bot and then re-submit the new bot

cobalt stream
lone ether
#

That's an entirely different bot

#

Your application ID is different

#

You can't change its appearance on top.gg because it's a completely different application

cobalt stream
#

you are right my bad :C
i created a new bot for it !

#

hope it get confirmed quickly, you can test it already if you want

sturdy swan
lone ether
#

Nw

cobalt stream
#

is reviews same thing as the upvote? or is 2 different things in your website? just to know

lone ether
#

Upvoting a bot helps put it higher on the votes list, meaning more people will notice it

#

Leaving reviews helps others see how good the bot is

cobalt stream
#

aight ty

#

i guess ill see the upvote thing when it get approved

ashen ruin
#

on_dbl_test works fine when I'm requesting from insomia but on_dbl_vote doesn't work at all doesn't get any data and I've ran out of alt accoutns to try and fix it and its annoying.

dry storm
#

i want to see the total amount of votes my bot has received over its entire lifetime, i remember there was a website that did that but i lost the link, does anyone know if it still exists, and if it does, what the link is?

grand prism
dry storm
grand prism
#

You're welcome, I use it myself from time to time

soft star
#

@zinc oracle your url?

zinc oracle
#

My site cant send a message in a dm, or give coins.

#

For their usecase my site isnt reccomended.

deft dune
#

I wanna change my bot..
is there a way that i can change my bot on top.gg??

grand prism
#

Depends on what you mean by "change"

deft dune
#

and will make a new one!

#

is there any way that my bot's page will be transferred to new one??

#

like changes in url!

grand prism
#

Nope, you need to submit it again to top.gg so that it can be checked

deft dune
#

so i will have to relaunch my bot

#

and data will be reset!!

lone ether
#

yup

marsh mist
#

Hi, is there a reason why I suddenly cannot invite bots or log into Top.gg or Discord Bots? It consistently says I need to authorize my account, which I don't know how much more authorized it can be, and when I try to log into Top.gg or reset my password, this is all it says.

By the way, I've emailed Discord for help and they've been talking in circles and telling me to keep uninstalling and reinstalling and I'm getting a bit frustrated lmao.

lone ether
#

maybe you can try changing your discord email to a different one and verifying that?

marsh mist
#

I can give it a shot. Thank you for giving me more than Discord has, I appreciate it c:

lone ether
#

No problem

boreal walrus
#

how can I talk to the admins ?

#

my bot is rejected, but a clone of my bot isn't rejected 🧐

boreal walrus
sturdy swan
boreal walrus
#

I just see "you have no projects"

#

no other information provided

soft star
boreal walrus
#

Oh I see

#

a command didn't say what missing permission it needs

#

thank you for the info

boreal walrus
#

I just tested in a new test server from scratch and that command works without requiring any aditional permissions

#

oh maybe I can remove the required permission and see how to mitigate that ?

grand prism
#

Bots are added without any permissions and then they are given permissions that the bot will inform that it needs iirc

boreal walrus
#

Ah i see

#

I'm gonna add it with no permissions to a test server and work my way up from there, does the bot have send message permissions at least ?

#

If there is no "send message" permission to start with, how do you inform of the missing permission

#

I added the bot with no permissions to a test server, and that command worked because it doesn't require any special permissions aside "send message".
hmm

#

if someone has any idea what i need to do, I'd be thankful for your help

boreal walrus
fluid birch
boreal walrus
#

I added the bot with no permissions including send message (but send message is typically granted to everyone by default, so it worked)

#

I'm confused, say I specifically deny the send message permission, but if that permission is missing, how can the bot inform about that, since the bot can't send messages

#

and thank you I'll read it

fluid birch
boreal walrus
#

Hmm, the command in question only needs that permission to send messages

#

Ok I'll try to specifically deny send message permisison and send an ephemeral message to inform about that

#

let's see if that works

#

Ok I denied that permission

#

but the bot still responds to slash commands

#

and the command in question still works

fluid birch
#

The article I sent tells you all permissions we give your bot by default

boreal walrus
#

I don't understand because the command in question only needs that permission so I can't recreate what the reviewer is saying

#

the opt in command is not requiring any permissions it seems

fluid birch
#

Oh I see! This is something you and the reviewer will have to discuss in DMs as I don't have the details of your bots testing

boreal walrus
#

even if I deny send message permission, it still works, it works in all cases I've tried

#

I didn't even know slash commands bots can still send message if you deny them permissions

boreal walrus
boreal walrus
#

oh ok, thank you, I'll just wait

grand prism
#

@lethal bolt can you pls?

opaque wing
#

Hey guys, it seems the review reply feature isn't working πŸ€”

#

rip

sharp lintel
#

hi can someone help me

grand prism
modest cape
#

if my bot could generate a gif like on this screenshot ||blood warn|| would it be approved when on review?

wintry pelican
#

My bot was rejected, how can I appeal?

light rain
modest cape
#

oh alright

south mason
#

I just added my second bot to top.gg, but why is my bot now showing anywhere? I know it much be accepted by the moderation, but where can I see it?

lone ether
south mason
#

I know that, but it's not showing

#

I guess I have to add the bot again ...