#support

1 messages · Page 87 of 1

vague anvil
#

Also, how can I add additional devs?

gloomy shell
#

-team

wild stoneBOT
#

topgg How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

vague anvil
#

ty!

violet gulch
#

wo kan ich sehen wo mein bot auf welchen servern is

barren tusk
violet gulch
#

24

pseudo heart
#

Hab ich auch gemacht

#

Aber mach den Owner Only

balmy lava
#

why my bot's voting page showing only 6 servers?

barren tusk
#

Are you posting your server count?

undone relic
balmy lava
#

Ig

undone relic
#

Pls ban him

sturdy swan
balmy lava
undone relic
balmy lava
undone relic
#

@lone anvil hehe Marco er will ban

balmy lava
#

You are true

barren tusk
#

@supple mica

radiant frigate
#

Can I report here @barren tusk

barren tusk
#

well that took years to send

sturdy swan
balmy lava
#

Top.gg Mods Ban @sturdy swan He is Sending Malicious Links

barren tusk
barren tusk
sturdy swan
balmy lava
#

Some people are trying to be a kid and try to hack my account

#

Xd

radiant frigate
#

This @sturdy swan bot??

sturdy swan
undone relic
barren tusk
#

Lets not continue this farce please.

sturdy swan
clear merlin
#

denedim olmadı

undone relic
supple mica
#

-b 1230567408297578576 Support scam

wild stoneBOT
#

upvote cryptohub2#0 was successfully banned.

barren tusk
#

👍

#

Used my power as the top.gg lawyer /joke

undone relic
undone relic
barren tusk
#

Ill let you off this time

radiant frigate
undone relic
radiant frigate
#

Scam??

#

Is support scam??

undone relic
barren tusk
#

It wasn't really a support thing at all

#

It was just trying to get you to join their server.

supple mica
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

supple mica
#

Lets move out of here pls

barren tusk
#

🙇‍♂️

radiant frigate
#

Shall I remove my 2 f

#

Tell that user to hack me

#

I want to check what can really happen

supple mica
#

-m @radiant frigate Won't stop talking about some stupid "hacking" thing with other users, and keeps asking if they can report it. Talk to Discord instead. | 4d

wild stoneBOT
#

upvote cricsabu#0 was successfully muted

lone ether
pseudo heart
#

should i use ```HTML
<style>
body {
background: url();
}
</style>

instead?
topaz wren
fluid birch
wild stoneBOT
#

@topaz wren

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

body {
 background: url(INSERT_LINK_HERE);
}
</style>
topaz wren
#

@fluid birch

#

what the hell😭

fluid birch
#

That's a css issue. You'll need to fix that yourself

topaz wren
#

?

fluid birch
#

You want to look into the background-* properties

gentle garnet
#
  1. “not help” is very unspecific
  2. imgur is a bad cdn, use smth else (like tixte)
  3. since fish said you’ll need to fix it yourself you should move out of #support and prob into #development
fluid birch
# topaz wren

Probably also helps to spell check your css values KEKW it's no-repeat, not no-reapet

topaz wren
#

anyway, it looks very strange

storm sparrow
#

Hey, whenever someone votes on my bot on Top.gg, it does not send a POST request to the webhook i provided. Am i doing something wrong?
I've tried clicking the "Send Test" button in the settings, which successfully sends a request and i process it correctly on my end. It's just when someone votes that nothing happens. Help please!

#

I'm assuming it sends a request here?

floral pagoda
#

Print what you get when it's an actual vote. If you get a response to your test vote, something else must be wrong

storm sparrow
floral pagoda
storm sparrow
#

but ill check those channels out

floral pagoda
#

Share your code in there and we can take a look

sturdy swan
#

Hi

#

We need to help us

#

Help me please?

sturdy swan
# sturdy swan

Who voted for my bot? I want to see it, I go to the page, but the page is empty, I refresh the page, nothing happens, I can't see who voted, I looked on my computer, the result is the same.

grand prism
pseudo heart
timid crag
#

I have a user (ID: 780105577480847400) reporting that my bot isn't recording their top.gg votes. I log every vote request I get and have not record of receiving a vote request for them. I also had them tell me exactly when they voted (on two separate occasions) so I could check if I was receiving a vote at all to confirm they weren't just logged into the wrong account on top.gg, and I didn't receive a vote on either occasion. Is anyone able to check if there is any issues with this specific user on top.gg side? This is the first time I've had this reported and my bot (Birthday Bot) processes around 12k votes per month

pseudo heart
supple mica
#

Probably just not posting your stats

pseudo heart
#

oops

supple mica
#

You can use the auto poster on the docs too

pseudo heart
#

mb

#

sorrryyy

supple mica
#

You can always ask here! Btu there will be more info

pseudo heart
#

oke

timid crag
bright orchid
#

Hey, how can i dm the guy Who declined my bot if he dont Accept DM's?

grand prism
#

It's you who doesn't accept DMs, not them

bright orchid
#

Yes i Accept it

#

Basically they rejected my bot for being a supposedly unmodified copy of DBot which is not the case, I did everything from scratch since I like to have my own codes separately I put the GitHub of my project they still rejected it not even after 24 hours

barren tusk
#

All BRs and Mods have dms on, Bot Reviewers specifically for the reason of getting dms from people who got their bot declined.

wild stoneBOT
#

@bright orchid

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

reef silo
#

I sent my bot to top.gg to check it, but now I've given up, I mean I want them to check it later, not now, where do I do that?

wind quest
#

@reef silo please give your Bot Id

reef silo
wind quest
reef silo
wind quest
reef silo
wind quest
#

You can submit your bot again whenever you want.

reef silo
wind quest
polar thunder
#

What is bids?

wind quest
#

Hey @polar thunder, for auction support, head over to #auctions-support

polar thunder
#

oki

errant chasm
#

Hey, I once added my bot to the list albeit I lost access to my account, how could I regain access to manage my bot in top.gg?

wild stoneBOT
#

@errant chasm

topgg I need to transfer ownership of my Top.gg Bot page to another account!

First, see if you are able to use our Teams Feature. This is preferred over any other method of page ownership transfer.

If you aren't able to use Teams because:
topggDotRed The account that owns the bot is inaccessible
topggDotRed The account that owns the bot is no longer part of the team for the bot and will not cooperate to transfer the page

Then you can follow the instructions in our Ownership Transfer Support Article.

lone ether
lone ether
shell zealot
#

i submitted a request to add my bot to your site, but i dont see anywhere to track the status

#

i think its been almost a week

grand prism
shell zealot
grand prism
timid crag
lone ether
sturdy swan
#

How come my bot is offline?

barren tusk
#

@sturdy swan ^

opal grail
#

Do i have a bot?

fluid birch
small swift
#

Hello I made a bot and wnsted to see if I can chmage the name

barren tusk
#

If its not on top.gg yet then go to https://discord.com/developers/applications and select the bot you want to change the name of. Edit the name and click save. If its on top.gg follow the same process if you have not already, then go to your top.gg bot page, click refresh data, click edit, change something like adding a period to your description, then click save and it should update

Discord Developer Portal

Integrate your service with Discord — whether it's a bot or a game or whatever your wildest imagination can come up with.

small swift
#

Should I juts put name in Description as it is on website

barren tusk
#

?

lone ether
wild stoneBOT
#

@small swift

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

barren tusk
#

They should really let boosters use that too

#

smh

lone ether
#

Experienced role should be able to soon

barren tusk
#

ic

pseudo heart
opal grail
supple mica
#

Hi bot

opal grail
fluid birch
wild stoneBOT
#

@opal grail

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

cursive valley
#

why do my bots announcements never show up after i post it?
do they have to get manually approved?

stoic socket
#

no they are just cached

#

they generally take around an hour for cache to clear

cursive valley
#

ah

#

alr

#

thanks :)

raven cosmos
#

Hey! just a question what could be the reason that the server count is stuck in top.gg website? it says 13k however my bot is in 28k servers.

barren tusk
#

Are you posting them periodically?

raven cosmos
#

actually I think its because I accidentally removed the top.gg api from the code

#

my bad

#

I think its because when I backed up my bot it didnt have the code for top.gg api

barren tusk
#

I'd check out the sdk for your language, they usually have an autoposter.

#

What language do you use?

raven cosmos
#

thank you!

#

javascript

barren tusk
raven cosmos
#

I made it work

barren tusk
#

The javascript sdk if you haven't used it already

#

it has an auto poster you setup and it pretty much handles the rest

raven cosmos
#

I used the autoposter thingy

barren tusk
#

Okay cool! Hope everything else goes well with ya

raven cosmos
#

appreciate the help ❤️

barren tusk
#

No problem

raven cosmos
#

have a good day/night

barren tusk
#

You as well 👍

raven cosmos
#

another question, its working well but if it doesn't show the real server count on the website what to do then

#

do I have to wait until it syncs or?

fluid birch
raven cosmos
#

❤️ sounds good thanks!

wide coyote
#

Huh?

fluid birch
barren tusk
#

What happened to the horse arthur!

lone ether
#

@tacit fossil hello, just wanted to ask when the bot would send the msg if it's set to monthly? like 1st of every month?

#

oh wait i completely misunderstood the bot, i just read it again nvm

#

ignore me

tacit fossil
lone ether
#

so if the user joins on 14th this month, and it's set to monthly, it would send the msg every month on the 14th?

#

what about existing users?

barren tusk
#

What kind of bot...

lone ether
tacit fossil
#

It sends a msg on every 14th

#

And it works for existing users too

lone ether
#

alr bet sounds good

#

i've got a feature suggestion tbh lemme join the support server

robust obsidian
#

i have the roles set up just dont know what to do next

#

anyone know how to set up rulebot

barren tusk
#

This isn't rulebot support. Go to the rulebots page on top.gg and look for the option to join their support server.

robust obsidian
#

thank you

sturdy swan
#

I cannot add my bot to topgg

#

this is the request when i click the submit bot

barren tusk
#

What the heck

#

Are you posting it from an api tester client or smth.

sturdy swan
#

i just used the developer tools to see what was happening with the request

barren tusk
#

Well then what does it say on the website...looking at the headers is not going to help you.

barren tusk
#

What does it do then?

sturdy swan
barren tusk
sturdy swan
#

when i click the submit bot nothing happens

#

it doesn't go throuthg

sturdy swan
barren tusk
#

Show a screenshot of the entire page when you click submit bot

sturdy swan
barren tusk
#

Gotta fill in the prefix

sturdy swan
#

ok thanks

barren tusk
#

If its a slash command bot just put /

sturdy swan
#

yeah yeah thank u

rotund tulip
#

Why is the bot always offline these days?

barren tusk
#

It's not really used anymore.

#

It's main purpose was for servers, I don't think it has a purpose anymore.

rotund tulip
#

Ohh Ok

#

Why am I unable to delete my acc?

barren tusk
rotund tulip
barren tusk
#

You will have to DM a mod to have your server completely removed. They didn't completely remove servers, they just didn't allow new ones to be added and removed the tab for them. Their hopes is to one day bring them back

rotund tulip
#

Ohh okay! Thanks

barren tusk
#

No problem 👍

opal grail
#

How can i submit a bot

barren tusk
#

Fill out the information, and submit. It will go into queue and someone will come along and review it

#

You will get notified in #mod-logs whether or not your bot was approved/denied, but also in your dms if you have them enabled.

opal grail
#

Thanks

barren tusk
#

👍

lone ether
barren tusk
barren tusk
distant quarry
#

Hey
I need help with my Bot page ownership.
I had deleted my old account from which I added the bot on Top.gg and now I can't edit the bot description or anything because I don't have ownership on it. Is there any solution?

grand prism
distant quarry
#

All Right.

topaz beacon
#

<@&330168063729074177>

#

Hi

#

Anyone online?

supple mica
#

how can we help

#

I dont think people with their birthdays today can help very much

distant quarry
wintry oriole
#

is the updates tab on the bot page still broken?

#

i posted two updates and they havent appeared

#

didnt get an error when posting them though

lone ether
errant ice
#

who's able to delete one of my bots from top.gg, i got to transfer

crisp kiln
#

I want to ask if my discord bot FootballDex has been accepted.

grand prism
crisp kiln
#

Why????

#

Nevermind found out why

#

Thank you

#

I'll redo it later

grand prism
crisp kiln
#

Is it possible to get the bot reviewed here

#

Without suffering with the other stuff

gloomy shell
#

wdym here? in this server?

#

no, theyre all tested the exact same way, with the exact same permissions, in the verification server

wild stoneBOT
#

@errant ice

topgg I need to transfer ownership of my Top.gg Bot page to another account!

First, see if you are able to use our Teams Feature. This is preferred over any other method of page ownership transfer.

If you aren't able to use Teams because:
topggDotRed The account that owns the bot is inaccessible
topggDotRed The account that owns the bot is no longer part of the team for the bot and will not cooperate to transfer the page

Then you can follow the instructions in our Ownership Transfer Support Article.

errant ice
lone ether
#

If you have access to the old bot, you can delete it off the site

#

And then you can submit the new application

errant ice
errant ice
lone ether
#

Nw

errant ice
#

🤝

crisp kiln
#

hey

barren tusk
#

👋

full junco
#

i changed my bot name from Atoms to dan, aand changed pfp, how to update it in top.gg?

barren tusk
#

@fluid birch do the tag

#

too tired to explain it

full junco
#

wha

barren tusk
#

Alright well.

  1. Go to your top.gg bot page
  2. Click refresh data
  3. Click Edit
  4. Change something like putting a dot in your description
  5. Click save and enjoy your new pfp and name on top.gg
stoic socket
#

lmfao

#

beat me

barren tusk
#

You can't just click save, you actually have to change something or thats what zobs said

stoic socket
#

i've never had to huh

barren tusk
#

zobs lied to me

#

wouldnt be the first

full junco
#

it worked

#

epic

stoic socket
full junco
crisp kiln
#

yo guys

#

how do u transfer ownership of a bot in top.gg?

finite ginkgo
#

yh

barren tusk
barren tusk
#

👍

finite ginkgo
#

i dont know what to do pls help me

stoic socket
#

first head to profile

#

select your team

#

click Members

finite ginkgo
#

yh

stoic socket
#

put the user ID of who you want to invite

#

and click Invite

finite ginkgo
#

i cant find their id tho

#

do u know how to find it?

stoic socket
#

its their Discord ID

#

right click the user

finite ginkgo
#

it didnt work first time

#

it worked

#

thank you so much

stoic socket
#

yeah it can be buggy, and no worries

finite ginkgo
#

@stoic socket can u transfer ownership to a single person

#

like transfer ownership of a bot

barren tusk
#

To do any owner transfership you have to contact a mod

stoic socket
#

^

finite ginkgo
barren tusk
#

If you are talking about top.gg then yes.

finite ginkgo
#

ok

crisp kiln
#

okay

#

can we get a moderator on here

barren tusk
#

Contact one of the online mods.

finite ginkgo
#

@cyan palm i need your help please?

barren tusk
#

DM them....

finite ginkgo
#

ok

barren tusk
#

follow this

finite ginkgo
#

i did

crisp kiln
#

@lone ether

barren tusk
#

If its about your bot being declined, just dm them.

lone ether
#

they are

#

they had to ping YellowMad

barren tusk
#

Well, I didn't know that, most people ping just to do so ANGRY

barren tusk
#

Dm the reveiwer

#

as it says in the first ss

barren plaza
#

Ok

visual reef
#

i got false declined

lethal bolt
visual reef
lethal bolt
#

Give them 48 hours to reply please. They will answer it I'm sure

gleaming geyser
#

does Background URL not work?

#

i've tried PNG and JPG and I keep getting: "Only PNG and JPG images can be used" as the response

#

i've tried every which way

grand prism
#

It's currently broken, that's right

wild stoneBOT
#

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

body {
 background: url(INSERT_LINK_HERE);
}
</style>
topaz beacon
grand prism
pseudo heart
#

i dont want to say anything wrong but it looks like this bot

grand prism
grand prism
#

They even have the same README kappalul

pseudo heart
#

well yea i saw it rn

#

only the credits line is changed

errant ice
#

any idea how to fix this issue? it's continuously re-verfying on a loop, this doesn't just occur on this web but on all webs with this feature. And it only occurs on my chrome

gloomy shell
#

-cloudflare

wild stoneBOT
#

topgg I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
topggDotRed Clear your browser's cache and cookies.
topggDotRed Close out of your browser entirely and try again.

topgg_ico_bulb If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

gloomy shell
#

Try these ^

sullen skiff
#

Hey

#

Have you stopped accepting bots now?

fluid birch
wild stoneBOT
#

@sullen skiff

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

sullen skiff
#

Thanks

errant ice
lone ether
#

didn't have to clear them all

#

do you have the same issue on another browser?

errant ice
#

its occurring on other sites with cloudware aswell

lone ether
#

hmmm

cunning atlas
#

the submit button throws this error (521), I reloaded the page before

errant ice
lone ether
#

-submitbot @cunning atlas

wild stoneBOT
#

@cunning atlas

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

errant ice
lone ether
#

weird

#

do you have adblockers or vpns on?

cunning atlas
errant ice
lone ether
#

veld is working on the new site, it will work much smoother worryThumbsUp

#

turn off adblocker and try again

errant ice
#

bet

lone ether
#

that should work

#

topgg doesnt do well with adblockers

errant ice
lone ether
errant ice
#

lets say i go to a vote link its stuck on loading

lone ether
#

interesting

lone ether
errant ice
#

yeah those work

#

since i didn't have to verify or whatever

#

if i need to verify ill get into the same iissue

lone ether
#

after you did that, did you try voting

errant ice
#

yeah voting wasnt an issue

lone ether
#

isnt that what your issue is?

errant ice
#

nope the issue is that whenever i get to this page its stuck at loading

errant ice
lone ether
#

can you send me the link

errant ice
lone ether
#

how long have you been having this issue?

errant ice
#

past 24 hours ish

#

its occurring on other sites as well though so thats weird

#

i go on all those sites often

lone ether
#

sites outside of topgg?

errant ice
lone ether
#

not top.gg issue then, you'll have to find out what's causing that issue

errant ice
#

alright bet thanks

lone ether
#

sorry

#

try contacting cf support or see their support links

lone ether
errant ice
lone ether
#

challenges seem up hm

#

where are you from? you can see which places are having issues

#

best thing to do is wait and try again later

lone ether
#

yeah just try again later, meanwhile use incognito or whichever browser is working

errant ice
lone ether
#

ah

errant ice
# lone ether ah

and yeah fully aware you have to be 18 to apply as a BR, assuming this wouldn't work if i'm a month and a half away from being 18 yeah

lone ether
#

you can apply

#

they're not recruiting so you'll be 18 before anything happens lol

errant ice
#

lmao bet thanks g

lone ether
pseudo heart
lone ether
#

-apps

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

pseudo heart
#

Thanks

lone ether
finite ginkgo
#

do u just do bot reviews?

#

i thought u'd do server asw?

lone ether
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

pseudo heart
finite ginkgo
sturdy swan
#

@nimble thorn keep tryna leave false reviews to me when u said "nuked bot" clown

#

ur a clown

lone ether
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

nimble thorn
#

@sturdy swan su

#

Ur bot is triple clown

#

Ixz already checked my bot

#

Why my bot joined verification center again

barren tusk
#

Why we starting drama

#

smh

lone ether
#

Was checking if your bot was a clone or not

#

Keep drama outside of the server please, if your bots received false reviews you can report them and wait

sturdy swan
#

ixz

#

calling my bot a nuke bot then complaining when i do sum to u

#

is sad

sturdy swan
lone ether
#

Understandable however this a support channel, don't start drama here please

sturdy swan
#

ixz how fast does a review get taken down

#

?

lone ether
#

Moderators receive hundreds if not thousands of reports, you'll have to be patient

#

You can also dm an online moderator and they will help you out. Please don't dm multiple mods, dm one person and wait up to 2 days for a reply

errant ice
#

on average, how many guilds do you get with 2k impressions

#

and how much does that cost on average

grand prism
#

It cannot be calculated this way. There are too many variables such as the type of your bot, the appearance of your website, the people who will currently browse top.gg and see your bot

errant ice
#

should i keep my winndows 10 or do i upgrade to 11

#

which is best, genuinely

potent condor
#

hello i can't click the submit button

grand prism
potent condor
grand prism
#

Few days

potent condor
wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

supple mica
#

be patient smirk

potent condor
#

but few days is insane

#

need more testers ?

#

i can help out

supple mica
#

no

#

few days is not insane

#

Approval used to take 3-4 weeks

#

it now takes a couple days

#

We have lives outside of Top.gg and this time of year is very busy for most people with school/college

potent condor
#

okay Ray

acoustic dew
#

hola

rain nest
#

Where do I suggest something for the websites embeds?

#

The widget stuff

gloomy shell
#
inner forge
#

Hello, I’m unsure if others have experienced this, but I’ve noticed a significant drop in the quality of my bot’s avatar picture on its page

#

I tried uploading it in 512x512, and it looks nice on Discord and on the lists, but looks a bit pixelated on its page

lone ether
#

can you show ss?

grand prism
#

On the other hand, it's strange that bot avatars are 128x128 and user avatars are 512x512 PepoThink

#

And I don't know if it will be useful to you (i mean top.gg), but for some reason there is a bug when changing the tab from Overview to Updates that the entire style disappears from the page. I don't know if it's just me masnakappa (at least in the case of the bot mentioned above)

blazing lily
#

Might be worth hosting the images elsewhere too. Discord have been cracking down on this recently.

cunning meadow
wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

pseudo heart
cunning meadow
inner forge
grand prism
#

Yep, those on searching are also 512x512

lone ether
#

have you tried changing sizes

wide coyote
#

Huh

visual reef
floral hamlet
#

I understood that you can promote the bot to appear on the first page, is that true? and if so, how can I do it?

barren tusk
#

auctions

lone ether
visual reef
lone ether
lone ether
lone ether
#

Nw, if claw doesn't reply within a day you can dm me, I'll help you out

opaque oracle
#

When i click Submit Bot It's throwing me to the main page and when i click again Submit The Submit bot button is loading permanentl

barren tusk
opaque oracle
#

Yeah i did the all right

#

lemme check.

#

the VPN and ad blocker

#

i didn't used VPN for sure

barren tusk
#

If none of that works, try clearing your cache.

#

If that also doesn't work try a different browser

#

I recommend copy/pasting what you have in your long desc to use later

opaque oracle
#

Hmm It's still like this. When i click next step and Submit Bot then it throws me to the page again and when i click Next Step again the Submit Bot button doesn't appear

#

I fill all the required fields

opaque oracle
barren tusk
#

yea try clearing cache

opaque oracle
barren tusk
#

Not a problem!

#

Glad I was of help

old sluice
#

Hey i vote and then it doesnt go through for people or bots i dont understand

#

??

pseudo heart
#

it can take a few seconds

old sluice
#

voting doesnt work for me

#

and i dont have ad blocker

#

or anythign.

pseudo heart
#

try to clear your browser cache

old sluice
#

did that

#

and cookies

#

millons of times

pseudo heart
#

mhmmm

grand prism
# old sluice millons of times

Have you tried other browsers? I had the same problem with opera gx so I decided to vote on chrome which didn't have this problem

pseudo heart
#

edge works too

pseudo heart
old sluice
#

ok

old sluice
grand prism
pseudo heart
undone phoenix
#

@fluid birch need help with 420 bot

lone ether
#

wrong server buddy

wild stoneBOT
#

@undone phoenix

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

undone phoenix
#

It sent me here

lone ether
#

you have to click on "info" tab

#

go to the bot's main page

undone phoenix
#

Ahh that just says invalid link dang okok

undone phoenix
lone ether
#

nw

boreal valve
#

Quick question, how do I delete a bot from top.gg

lone ether
#

if you're on phone you can click on the info tab and scroll down

#

from the bot's main page

boreal valve
#

I'm on the PC, but I couldn't find "Delete" anywhere

lone ether
boreal valve
#

have found it

#

thanks ❤️

lone ether
boreal valve
#

BTW, if someone says rubbish in #general, I would be in favor of moderating measures

just as a little information

Thanks again and have a nice day everyone ❤️

lone ether
#

you have to apply to be bot reviewer before you can get to mod

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

boreal valve
boreal valve
lone ether
boreal valve
lone ether
#

that's not a troll lol

#

she was helping you

#

which is another way of deleting the bot

boreal valve
#

ah ok then I misunderstood something,

Then I would also like to thank you for the explanation
As I said, have a wonderful day ❤️

long idol
#

@small lantern

lone ether
#

np you too

raw void
#

Why didn't the reviews receive any text saying that they aren't for support. Because of that, we need to struggle with people giving a low rating asking for support instead of joining support? They mostly aren't even replying to DM's..

lone ether
#

if people can't find your support server ig that's one issue

raw void
lone ether
#

maybe put it in the long description to make it more clearer for people

#

you can dm an online mod to remove that

clever spoke
#

Is it possible, to transfer ownership of botpages? My main got banned...

shell zealot
#

Any reason why my emails are not being sent to me despite having that box checked?

shell zealot
# lone ether Email for?

The auctions. I didn’t get anything when I won last time and I’m not getting anything when I’m being outbid

lone ether
#

Have you checked your spam and other?

#

Were you getting emails before?

shell zealot
#

Yeah nothing in spam, and I just joined topgg about a week ago

lone ether
#

Are you checking the correct email? It should be the one connected to your discord account

shell zealot
#

Yes I double checked. It’s correct

lone ether
#

Hmm not sure in that case, please ask in #auctions-support, someone might know

sturdy swan
#

Hey @lone ether, why does nothing happen when I click on the submit bot button?

wild stoneBOT
#

@sturdy swan

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

sturdy swan
lone ether
sturdy swan
#

Alr

chilly reef
#

Hello
I sent my bot to be added to the list but I don't know where I can get a response
Can someone help me?

#

Ping me

grand prism
chilly reef
#

Where can I see the reason?

grand prism
chilly reef
#

Oh

#

The website is a little outdated but the commands is working
The bot is online 24/7

#

ksjdfbsjdbdsjbgdbj 😭

#

But ok I'll try again

barren tusk
#

not here

limber ridge
#

k

shell zealot
#

Is there a way to change my bots picture?

pseudo heart
blazing lily
#

But the listing page itself you can add images and such using html

lone ether
wild stoneBOT
#

@shell zealot

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

blazing lily
# shell zealot Ohhh ok cool

If you do update it in the portal, make sure you follow the instructions above too so that it updates on your listing page properly kittyokay

shell zealot
#

So I changed it via the develop portal and hit refresh data and no change

pseudo heart
shell zealot
#

Yes

blazing lily
#

Did you also make sure on the top.gg site, after hitting refresh, to also click "edit" and then "save"?

shell zealot
#

Of course lol

blazing lily
#

Hmm.. Maybe give it a couple mins for the changes to propagate.

shell zealot
#

Oh it says my page is under review

blazing lily
#

Ah.. You're awaiting approval, is that right?

shell zealot
#

Ignore that

#

Wrong page

#

Ok so I changed it in bot in develop portal, went to topgg, hit refresh, and nothing

blazing lily
#

Just to double check, you did refresh, then edit and save?

shell zealot
#

After I hit refresh and hit edit it doesn’t let me save, the button is greyed out

barren tusk
#

you have to change something

#

add a dot or something to your description

blazing lily
#

Even a blank space would work

#

Yeah

shell zealot
#

Ahhhh there we go

#

That’s kinda dumb lol

#

But thank you!

blazing lily
#

You can always then go back and remove the dot and resave lol

#

Anytime! kittyokay

worn glade
#

the "submit bot" button does not work

barren tusk
# worn glade the "submit bot" button does not work

make sure the prefix, headline/long description, and categories are all filled out.

Also make sure you are not using an adblocker or vpn, if so turn them off.

If none of that works clear cache and try again, and if that also doesn't work try a different browser

worn glade
#

I already saw the error, it had a "(" in the bot's invitation link, it's because I was doing fast copy+paste

#

ty for the help

barren tusk
#

No problem

sturdy swan
#

knotty hamlet
#

Im trynna add a youtube url link, tho it doesnt seem to update the page?

halcyon seal
#

My brother has been blacklisted from karuta

#

What can i do now

pseudo heart
halcyon seal
pseudo heart
#

we are not a discord bot support server

#

what is karuta

halcyon seal
#

Man

#

Ok

pseudo heart
#

join karuta discord server

halcyon seal
#

I need go somewhere else

stoic lotus
#

#mod-logs message - i don’t understand my bot need more than just this perm? My bot do lot of management commands like kick bans etc thats doesn’t make sense

#

Seriously i feel like i dont understand. Like if i only give management channel MY BOT WILL NOT WORK

grand prism
lone ether
stoic lotus
#

I know I did it, but it makes me sick, my other bot with less moderation command was accepted with administrative permission and I have lots of commands that require more than manage channel and it doesn't pass there, plus I have to rewrite the text lots of times it makes me sick

#

Anyways going to sleep thanks u good day

fluid birch
stoic lotus
pseudo heart
#

"Ai" is a creative name

stoic lotus
stoic lotus
lone ether
#

you can talk to him and ask since he dmed you

fluid birch
#

^

stoic lotus
# fluid birch ^

Yeah i just understand its was mean about an error on my code ; its wasnt really clear at first😅

#

Well hope so

grand prism
unkempt flicker
#

I'm unable to add a server to top.gg so i can add it as a support server. I'm also unable to edit the icon for a bot but maybe i'm just not seeing a button to do so.

#

When attempting to add a server it just takes me to home page of top.gg

gloomy shell
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

unkempt flicker
#

Okay fair enough, is there a way to edit the bot icon?

grand prism
#

Edit it on discord dev portal and then click "refresh data" button

#

Edit end save your page

unkempt flicker
#

I'm not seeing a refresh data button on the discord dev portal but i did save it there if thats what you mean

lone ether
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

unkempt flicker
lone ether
knotty hamlet
#

Is it possible to embed a youtube video so is directly watchable on the bot page? if so how?

grand prism
#
sullen skiff
#

Can I join the Arabic Tester team?

pseudo heart
#

Arabic tester team?

sullen skiff
#

Support arabic

pseudo heart
#

You want to apply as staff?

sullen skiff
#

Yes

pseudo heart
sullen skiff
#

Thanks bro 🤠

pseudo heart
#

np

grand prism
plush herald
#

when I try voting it asks for verification that Im a human, I click the box and it loads for some time and then asks once again

#

and the cycle continues

lone ether
#

try from a different browser

#

follow these steps

pseudo heart
#

Invites after they got Approved can have Administrator permisson 🤷🏼‍♂️

lone ether
#

why is bro replying to messages from months ago

pseudo heart
#

I just saw it 🙂

#

Wanted to say Something i'm bored

ashen crown
#

can i format/style bot announcements on the site with markdown or html? or is that not possible?

for the preview, its clearly not showing markdown formatting

wild stoneBOT
ashen crown
#

not description. bot announcement

#

someone pinged luca and didn't read hrmm

lone ether
#

Yeah it should work but I'd not use it

#

Announcements are a bit broken

#

Everything should be smoother when the new update comes

ashen crown
#

noted. ty

#

when's that expected?

lone ether
#

No eta

#

It's being actively worked on, we'll get an announcement when it's out

ashen crown
#

👍

candid yoke
#

i just submitted my bot, how much time it gonna take for review!?

grand prism
#

Few days

#

Usually it is less than a week, but it all depends on the number of bots and how much free time the people responsible for checking the bots have

candid yoke
#

okay nvm

thorny belfry
#

how can I delete my bot ? from top.gg

barren tusk
barren tusk
#

👍

modest lion
#

Hi there! I seem to not be able to submit my bot :(

I filled out everything, agreed, hit the button, and nothing happens. I disabled my ad blocker and it still doesn't work. There's a lot of errors in the browser console if that helps. Any suggestions?

pseudo heart
#

Clear your Browser cache

#

If that doesnt work

#

Use a different Browser

modest lion
pseudo heart
#

Hmm

#

What Browser did you use?

modest lion
pseudo heart
#

Try edge?

modest lion
pseudo heart
#

Hm

wild stoneBOT
#

@modest lion

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

acoustic stream
#

hey

#

i joined a team but i am not showing as a member in the team page and can't edit bots

lone ether
#

-team

wild stoneBOT
#

topgg How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

acoustic stream
#

i joined but

#

i can't do anything

#

the bot is in the team

lone ether
#

did they set permissions

gloomy shell
#

How long ago did you join?

#

You might need to wait up to 24 hours for the website to recognize your new permissions

acoustic stream
gloomy shell
#

Hopefully we'll be able to reduce that timer in the future 🙂 i would just check every few hours

acoustic stream
#

thanks i guess 🙂

gloomy shell
#

What do you mean by false bot test?

#

First you should reach out to the bot reviewer that reviewed your bot pog_thumbsup they will help explain what you need to fix in dms

#

You can dm them

#

Yes you can dm the person who reviewed your bot

#

@lone ether 🙂

acoustic stream
silk ice
#

hey how can I get my bot onto top.gg?

barren tusk
silk ice
#

@barren tusk I checked and my bot is set to Public but its not finding it with my Application ID.

blazing lily
#

Just to confirm, this is the property you enabled, yeah?

barren tusk
silk ice
barren tusk
#

You are using this correct?

silk ice
#

Yes Your application is not public

#

I copied the application ID

#

And it's set to public

barren tusk
silk ice
#

@barren tusk I tried same error ...

Your application is not public

barren tusk
#

Show a screenshot of the bot tab on the developer portal

silk ice
#

Screenshot of what exactly?

barren tusk
#

The area below where you reset your token.

pseudo heart
#

noooo

silk ice
barren tusk
#

I am also confused.

barren tusk
#

Yea, they are using that sir.

pseudo heart
#

okay

pseudo heart
silk ice
barren tusk
#

They've tried it in incognito mode as well.

silk ice
#

These are the settings

pseudo heart
barren tusk
#

I'd say clear cache, but incognito mode doesn't share the same cache so it should of worked

#

Try a different browser maybe?

pseudo heart
#

maybe try from a pc?

barren tusk
#

Im exhausting my known fixes KEKW

barren tusk
pseudo heart
pseudo heart
silk ice
#

Mhh

#

I wanna add my bot to top gg

#

What can I do ?

lone ether
#

hello

barren tusk
#

@lone ether you are the only one online that will respond

lone ether
#

when did you make your bot public?

barren tusk
#

help a brotha out

lone ether
#

when did you make your bot public? @silk ice

silk ice
#

I can wait a bit longer and then try

#

@lone ether how long does it usually take?

lone ether
#

you gotta wait a couple hours

silk ice
pseudo heart
barren tusk
#

they were informed mmLol

pseudo heart
#

k

silk ice
#

hey guys just adding my bot

#

I got one question tho

#

I filled out everything except ```Top.gg Server URL

The Top.gg link for the main community or server associated with your bot.```

#

whats link is this I need to input?

#

can it be my discord server link?

#

or is it to create my Top.gg link ?

barren tusk
#

Its a discord server, its like your support server for the bot.

#

In case people has problems with your bot they can go there and ask for help

silk ice
#

@barren tusk aightt I press next step but it keeps loading so long lol

#

not sure if its broken or something

barren tusk
#

Right so, copy your long description and paste it somewhere so you don't have to type it out again

silk ice
#

Just did

barren tusk
silk ice
#

Yes

#

Everything

barren tusk
#

Are you using an vpn or ad blocker

silk ice
#

Double check

#

Maybe ad blocker

barren tusk
#

if so turn off the ad blocker

silk ice
#

Lemme check

#

@barren tusk

so Top.gg Server URL
The Top.gg link for the main community or server associated with your bot.

and Support URL
People might have questions about your bot, make sure you can answer them!

can be the same invite link?

barren tusk
#

I guess so

gloomy shell
#

the top.gg server URL is defunct

#

you can't fill it out because servers dont exist anymore

barren tusk
#

I mean, support url is where people go to ask questions about your bot, ig the top.gg server url was meant to be the community where the bot was most present

silk ice
gloomy shell
#

yes

silk ice
barren tusk
#

Oh its not a required field, pog

#

I honestly forgor top.gg server url was a field

silk ice
#

lets go 🙂

lone ether
silk ice
#

😘😘

#

Amazing thanks everyone for helping 🙏🏽🙏🏽

pseudo heart
lone ether
#

@cunning wigeon hey! just approved your bot - btw there's a mistake on your long description. you wrote "!help" for the santa status command, might wanna update it to "!status"

sturdy swan
paper pine
#

tho i mean every website can see your ip when u log on

#

but the bots will never know ur ip smh

silk ice
#

@lone ether yessss thank you G my bot is approved!!!!

Please give me your honest feedback tho. Haha I'm sure you see like a 100 bots a day

barren tusk
sturdy swan
barren tusk
#

If it gives you a link that it owns, then it can get your ip.

#

Chances of them doing anything nefarious with it is unlikely, unless they are looking for serious trouble.

#

Either way, any site you visit has the ability to get such information. So its not something you should stress too much about unless you never want to use the internet again :p

grand prism
#

Alternatively, if you really want to feel safe, consider using a VPN, but some sites block them

barren tusk
#

VPNs on top.gg has the possibility of impeeding certain actions

barren tusk
#

It's been known to cause issues

#

top.gg doesn't inheriently block them as far as I know. Its just some things do not work because of the use of one

grand prism
#

Yes, but you are worried about whether some bot has your IP while voting, right?

barren tusk
#

The issue seems to come from them receiving a link from the bot that isn't top.gg's but redirects to top.gg

#

Unless im mistaken

barren tusk
# sturdy swan hmm

Long story short, it's not worth stressing over it. Any and every site you visit has the ability to get your IP, you can use a VPN if you really want to, but the chances of certain actions on top.gg not working (as far as I know) are high

#

It's the main reason we tell people to make sure they dont have a vpn or ad blocker enabled :p

sturdy swan
barren tusk
#

That is something we cannot determine as far as the bot goes. Top.gg itself does have analytics it uses though, what they are not sure

#

Usually its the standard google analytics tho

cerulean ember
cerulean ember
#

Np

barren tusk
#

Np

sturdy swan
#

btw sunil are u Indian?

barren tusk
#

Top.gg Lawyer doing his job 😏 (im not an actual lawyer)

cerulean ember
sturdy swan
clever spoke
#

Hey @zinc oracle, sorry for the ping. Can you please check your DMs?

zinc oracle
#

No worries

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

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clever spoke
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Hey @pliant mauve. Can you please check DMs?

light rain
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ngl i think one mod is enough

clever spoke
light rain
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For now thats the only form we have

spark hearth
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Is there not a way to respond to reviews?

grand prism
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Currently? No because they are very bugged

ashen ruin
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What is the point of the reply feature if it doesn't even work

lone ether
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they are being worked on, it should be better in top.gg v2

ashen ruin
grand prism
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Hm?

ashen ruin
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When submitting a reply to a review

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maybe it just doesn't work on opera

lone ether
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opera's always had issues, we recommend using other browsers for now

ashen ruin
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Arc doesn't work either

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which is just a google reskin

lone ether
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yeah it's being worked on, i think you can request access, #reviewers

full shoal
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We thought my bot was approved long back, still it shows this

gloomy shell
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It'll show that forever

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it just shows it for you pog_thumbsup

full shoal
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Hm, basically it doesn't cause any problem? Like not coming in search results etc.

gloomy shell
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nope, no problems.

full shoal
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ok, thanks.

viral void
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I reported a review which was obviously hate but it seems nothing has happened

lone ether
viral void
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hence it seems to be like it was never reported

lone ether
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yeah it will stay like that till the review has been looked at

limber ridge
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Hey! I was looking for notifications bots, and found this one.
When inviting the bot i realized it was faking the server count on top.gg

blazing lily
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I was about to say that there probably will be discrepancies of a few servers here and there, due to polling, but that's quite a wide gap tbf kittypeek

pseudo heart
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how should they fake server count

lone ether
limber ridge
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ok thx!

lone ether
pseudo heart
odd heron
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can anyone tell me how to contact discord director

barren tusk
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Not to mention top.gg is not affiliated with discord what so ever

clever spoke
barren tusk
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Note that what discord shows you is not always accurate.

clever spoke
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By just sending what ever you want and not what the Bot knows.

clever spoke
barren tusk
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Yea

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Discord won't though.

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Not publicly

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That doesn't mean they aren't faking it, but discord is not an accurate source.

clever spoke
clever spoke
barren tusk
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Yea even discord.watch is not accurate

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There is no way to get the guild count of another bot as far as i know.

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Which is why top.gg requires you to post that.

clever spoke
barren tusk
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Not an accurate one obviously.

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Dyno is in WAY more than 1.39k guilds

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Either way, report the bot on the bot page.

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The mods will look into it and determine whether or not its fake.

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not the channel for this

silent bough
barren tusk
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Right forgot dyno had like 30 premium bots

pseudo heart
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Bruh

pseudo heart
tacit jasper
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why cant i see the server tab and look for/add my server to the site? ive logged in and i dont see a way to look at anything other than bots

supple mica
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-servers

wild stoneBOT
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Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message