#support

1 messages · Page 86 of 1

lone ether
#

We do not store any bot page information unfortunately

#

You can try web archives to see if it's still there otherwise it's gone

floral pagoda
#

I blocked you for obvious reasons. You tried to argue over and over again instead of implementing what our guidelines suggested. I also said we don't store bot pages.

#

Furthermore, you tried to speed up processes simply by contacting another Community Manger because the other one was "Offline", treating it as urgent matter, which it was/is definitely not

uncut iris
floral pagoda
#

Look up the term "Volunteers". If you can't wait for a few hours, that's a "you" problem

uncut iris
#

You delete bots that don't break the rules. The bot has been on the list here since 2020 and now you suddenly come up with the idea of deleting it.

lone ether
#

I'd suggest you stop arguing and do what I said. You've been told already what was wrong and if you don't agree, simply just re-submit the bot

uncut iris
lone ether
#

Our moderators may have received reports of your bot or they were just doing their job, checking if any bots break guidelines or not

#

What's on your bot page isn't important, you can re-create it. If you don't want to re-submit then simply stop arguing about it

lone ether
#

Wait in the queue.

uncut iris
#

How long is the queue rn

uncut iris
lone ether
#

Be patient, you're on your way to get muted at this point

uncut iris
sturdy swan
#

Can someone help me?

#

I can't vote

pliant mauve
sturdy swan
pliant mauve
#

Great, nw!

uncut iris
#

@lone ether For which functions it is not enough for you the difference between the other bot?

lone ether
#

there is no difference

#

both bots are to make temp channels

uncut iris
lone ether
#

i have

#

one has more commands than the other but the functionality of both bots are the same

uncut iris
#

Then you should know there are differences

uncut iris
lone ether
#

they both have the same functionality

uncut iris
lone ether
#

doesn't matter

#

the main function is the same

#

therefore put the second bot in the first bot's page

uncut iris
#

So if I send 2 bots in with ban function one of them get denied?

lone ether
#

dom has already argued with you about it, i'm not doing the same

#

if you keep arguing the chances of you getting muted are high

#

if you want to submit it as a standalone bot, you have to add a feature that isn't in the first bot

uncut iris
lone ether
#

read the new feature part, ignore the top 2

uncut iris
# lone ether https://bit.ly/whatisaclone

Yes. The one have multi language AND a voice dashboard and the other one have commands to manage the tempchannels and config commands to set, how the name should be and at which category the tempchannels should be

lone ether
#

they both make temp channels = they both are grouped in one category

uncut iris
burnt mulch
#

Why My bot name coimg at last second even my bot have reviews and votes

grand prism
lone ether
uncut iris
lone ether
#

buddy you need to read properly

#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

uncut iris
wintry dune
#

Hi, Im having some issues with my discord bot page that it does not show my bot's avatar like it shows only the first word so can anyone Help me with that issue?

upbeat lance
#

@wintry dune

wild stoneBOT
#

@wintry dune

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

undone relic
lone ether
undone relic
lone ether
#

how about you don't be rude to us?

grand prism
uncut iris
uncut iris
undone relic
lone ether
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

uncut iris
#

You haven't even been on the server that long

floral pagoda
#

-m 441260395416780820 Causing unnecessary drama about their bot being removed. Targeting Top.gg in other servers and publicly calling our Volunteers

wild stoneBOT
#

upvote fabio3323#0 was successfully muted

floral pagoda
#

-m 1180501233669242920 Not involved in the situation above, still trying to cause drama and being unnecessarily mean

wild stoneBOT
#

upvote .andre53#0 was successfully muted

cyan imp
#

Just a thought: Is it possible to add a randomised section so that everyone's bot gets a fair chance to show up on front page once in a while and not only the highest voted bots/newest bots.

proud jacinth
#

hello, I am having a hard time submitting my bot for review. On the final page while trying to click the "submit bot" button, nothing is happening. Console shows a cors error and a 521 error posting to https://ampltd.top.gg/

wild stoneBOT
#

@cyan imp

topgg Please leave feedback on our official feedback page!

You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg.

lone ether
proud jacinth
lone ether
#

Can you try the steps listed in the latest pinned message

cyan imp
lone ether
#

Yeah weekly I think - don't take my word for it

cyan imp
#

Nice

proud jacinth
lone ether
#

^

proud jacinth
lone ether
#

Have you filled out all the required parts

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Headline, long description, prefix and category

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You can't leave any of them blank

proud jacinth
#

lol, didnt put a prefix

#

you should add some form validation. will save the time of people asking

lone ether
#

It's getting fixed in the next update

timber frigate
#

Hey it seems replying to reviews is broken- They show up until you refresh the page

sturdy swan
#

This is my bot https://top.gg/bot/1073950529140568074 which has the name "Vulcan" and a gif pfp with a exploding vulcan and yesterday or idk someone copied my bot name and photo and submitted the bot on top.gg and somehow got approved, here is a link to his bot https://top.gg/bot/1227966031742369902

supple mica
icy mist
#

Hi, I cant change my bots description it keeps saying "Please fix the errors in your form that are highlighted below", but there is no error and I have a normal 200 character text which I could put into my description a longer time ago. The only red hightlighted thing are the words of my text because my browser is on german and trys to correct the english words as theyre not german

lone ether
#

Remove it and try again

icy mist
#

Ohh thanks

#

Fixed

lone ether
#

If you want to add it,

#

-bgimage

wild stoneBOT
#

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

body {
 background: url(INSERT_LINK_HERE);
}
</style>
sturdy swan
#

Why do you ask for ( discord email ) permission when trying to register on your site?

grand prism
#

From what I understand, you receive an e-mail informing you that someone has outbid you during the auction

#

I haven't used this system, but I read that this is how it works

sturdy swan
#

i mean wait i'll show ya

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Why do they need access to my email?

gloomy shell
#

We utilize it for Auctions

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and also if we need to contact you about your bot and you aren't in the discord server

grand prism
#

Don't worry, top.gg doesn't send any NFT ads via email kappalul

mental tinsel
#

I changed the name of my bot, but it hasn't updated on top.gg yet.
Does it update on its own, or do I need to do something.

grand prism
#

You need to click "refresh data" button and then just edit and save your page

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

burnt mulch
#

@lone ether which server is pasja do IT

lone ether
#

i don't know what that means sorry

dim lichen
#

I too dont understant this

sturdy swan
#

Why can't I add my server to the list?

shell inlet
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

sturdy swan
#

ok

dim lichen
burnt mulch
lone ether
#

server name of what server

#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

@lone anvil Hi, sorry if I'm bothering you, but I sent an email and received a response that I can contact you. Can we go in PM or here? 🙌🏻

lone anvil
#

feel free to DM

cyan imp
#

how do you change the color theme of your bot page? i have seen few bots doing that

grand prism
#

I assume you are able to enforce this with css

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But I don't know how exactly

cyan imp
gloomy shell
#

you should be able to inspect the html for the class names. I would ask for more help in #development pog_thumbsup

cyan imp
#

well if there was a documentation about the themes it would be great :|

supple mica
gloomy shell
#

I hope to create documentation on the class names eventually but there may be some changes coming soon that will rework that, so ive been waiting nod

cyan imp
#

for now ill inspect elements xd

sweet yoke
#

@gloomy shell can you help me please?

gloomy shell
#

What do you need help with?

sweet yoke
gloomy shell
#

You need to fix/remove the reason it was declined.

sweet yoke
gloomy shell
#

If you fixed it then you can submit again. The same way you submitted it the first time

sweet yoke
gloomy shell
#

you're welcome!

sweet yoke
main obsidian
#

Is the top.gg api broken for bot stats?

limpid shadow
main obsidian
limpid shadow
#

ok but how are you sending it

#

what does the http request look like

main obsidian
#

I’m asking because Wick Lounge has a bot called kciw and it fetches some Wick stats but the developer of the bot saids the api is broken.

limpid shadow
#

?

#

The api seems to work

main obsidian
limpid shadow
#

but we recently tightened the spec

main obsidian
#

Apologies

limpid shadow
#

Okay!

#

All good :9

main obsidian
#

Thanks haha

wary apex
#

Might be an easy question/answer.

My bot logo is missing from top.gg, how do I update it.

#

Found it, see, knew it was easy, lol

blissful prawn
#

partner program requirements?

lethal bolt
lone ether
wild stoneBOT
#

@blissful prawn

topgg Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at partnerships@top.gg to discuss a partnership today!

light rain
#

We do have it

radiant frigate
#

Ban the bot such a scam pressing on link I accepted cookies thenn comming chat with people near your area 1000 metres away

light rain
foggy mango
#

How to be a bot - reviewers

grand prism
radiant frigate
light rain
wild stoneBOT
#

@foggy mango

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

supple mica
#

we can't do anything about that

#

just block it for now

dim lichen
#

Make your bot leave this servers

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I think all top.gg bots are added to this server to make more members

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Server is polish and look like scam

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My bot get add so i
post channels/{channel.id}/invites

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Join server and 99% of members are bot

dim lichen
#

I think i get kicked/baned from this server lol

grand prism
#

Did you just admit to joining the server by obtaining an invite with your bot?

#

This sounds a bit like privacy breach to me

dim lichen
# grand prism This sounds a bit like privacy breach to me

This server is bigger scam than me using bot to help other servers in problems

My bot was created to game Hades Star
And i am player that dont have corporation and join toher corporation to help them

This server is just running scam machine to get as attention by using bots

#

Any way i get unfriend and lost contact to this server

grand prism
#

It doesn't matter whether the server is a scam or not, you joined it thanks to the invite you obtained using your bot

dim lichen
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Any way how i should know its this server is scam and j dont want my bot on server

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I cant use bot token to get msg

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I care about channel id was correct and server is ok

supple mica
#

@dim lichen Did you join the server from the bots invite link?

dim lichen
supple mica
dim lichen
#

@supple mica can again req bot apply to top.gg

supple mica
#

we don't moderate what servers your bot joins

dim lichen
supple mica
#

you can, yes

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but you don't need to tell us about it

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-b 987284796789116949 Using their bot (1045060846654603305) to join other servers an "cuz i think the server is a bit sus", which is a breach of privacy. We don't allow that here.

wild stoneBOT
#

upvote drmineword#0 was successfully banned.

supple mica
#

wildin

#

Streisand effect fr

burnt mulch
light rain
burnt mulch
fleet tangle
#

can we repot bots?

soft star
fleet tangle
brazen marsh
#

I'm on auctions on the site and for some reason I can't bid. It will only let me enter the @ amount but it won't let me enter the first number...

severe lotus
#

Folks, a little help please

fallow wadi
#

same question

full sable
#

Normal now

fallow wadi
#

ok after 2 min I could vote just w8 a bit

neon root
#

How can I rename my bot in top.gg ?????

grand prism
#

Rename it on Discord Developer Portal and then click "refresh data" button, edit and save your page

#

New name should be fetched and updated

crude sandal
lone ether
wild stoneBOT
#

@crude sandal

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

body {
 background: url(INSERT_LINK_HERE);
}
</style>
crude sandal
stoic socket
#

This was a Cloudflare bug, the captcha endpoint was returning 403 so it couldn’t load your captcha. Cc @fallow wadi and

#

Ah other person left

fallow wadi
#

after 1 min of waiting everything was fine

haughty perch
#

Evening

#

how to get a link like that

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cuz i already have a support server linked

#

kinda confused

lone ether
haughty perch
#

thanks

lone ether
#

it will be removed in the next update

haughty perch
#

okay good to know

sturdy swan
#

hi there. what happened to top.gg? did y'all remove all the discord servers from it?

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

limpid shadow
plucky falcon
#

Hi guys, I've been waiting several months for a reply from here to get my old inactive stick removed, can anyone help me?

plucky falcon
# lone ether old inactive stick?

I've been inactive for almost 3 months now, and I was sent a notice to move to another bot because I can't access my old account and my team.

lone ether
#

-ownershiptransfer

wild stoneBOT
#

topgg I need to transfer ownership of my Top.gg Bot page to another account!

First, see if you are able to use our Teams Feature. This is preferred over any other method of page ownership transfer.

If you aren't able to use Teams because:
topggDotRed The account that owns the bot is inaccessible
topggDotRed The account that owns the bot is no longer part of the team for the bot and will not cooperate to transfer the page

Then you can follow the instructions in our Ownership Transfer Support Article.

plucky falcon
# lone ether -ownershiptransfer

I let go of that bot since I had it rebuilt 1-2 months ago since Discord banned me, but I've written this several times, I don't want to write again that I lost an account I registered in 2017-2018 due to bad customer service. I have no access to anything
And I have since recreated the bot.

#

I want to delete my old inactive bot from top.gg! I have already written to support but they sent me here, then asked me to write to modi, I did and since then nothing has happened except spending time.

lone ether
#

also who did you dm and when?

#

wait 1-2 days and if they don't reply you can try dming them again and if they still don't, you can dm another mod

stoic socket
limpid shadow
#

weird....

limpid shadow
#

ohhhh

stoic socket
#

cloudflare accidentally added a captcha onto their captcha CDN

limpid shadow
plucky falcon
supple mica
#

and looking at the discord member list

#

there are 2 currently online

plucky falcon
#

Uhm... 😄

soft star
plucky falcon
soft star
#

hey @supple mica ^^^^ can you explain more about that

supple mica
#

they have nothing to do ith the bot not submitting

plucky falcon
#

Since the page opens with this error right away, I don't think I've messed up.

supple mica
#

Can we not speak in such large writing

plucky falcon
supple mica
#

aside from whatever you have going on in your taskbar

#

you can ignore all those

#

they aren't related to the page youre on

plucky falcon
supple mica
#

because you have an issue with the information you're submitting

#

fill out the info with minimum requirements, then edit it all afterwards when its submitted

plucky falcon
#

I reopened the page and entered the information about the bot, it still floods when I press the "Submit Bot" button.

plucky falcon
supple mica
plucky falcon
# supple mica show me what you submitted

I just realized that the problem was caused by the length of the description, I apologize, but it turns out that it's a persistent problem that it tries to ping an invalid link, to save user performance I can recommend removing the inactive, invalid link (Api).

supple mica
#

We plan to fix all these in the big bug fix release

plucky falcon
supple mica
#

Good night to you too! I'm GMT so not far behind you kek

plucky falcon
supple mica
foggy mango
#

my bot votes got gone

#

why

grand prism
#

Votes reset on the first day of each month

foggy mango
#

k

#

why

#

bro

grand prism
#

This is simply how the system works, it's hard to answer "why"

charred sierra
#

What am I doing wrong?

#

<@&817055174613794826>

lethal bolt
charred sierra
lethal bolt
wary moth
#

Hi please help ,I voted already but bot continues to bring up the vote command and I can't event sell stuff on the market because I'm getting an instruction to vote

unkempt lagoon
# lone ether it will be removed in the next update

So people will stop joining from topgg? I've been trying to remove my server from topgg but couldn't and kept getting an error. I wanted to remove it due to so many hackers/scammers joining for the past few months.

And this is what happens when I click either "view" or "edit" on my server on the topgg website

wild stoneBOT
#

@unkempt lagoon

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

lone ether
wary moth
#

Oki

unkempt lagoon
wicked star
#

where can i redeem credits from votes ?

gloomy shell
#

You cannot any more.

#

-credits

wild stoneBOT
gloomy shell
#

HMM let me fix that emote

wicked star
#

lol, thx

gloomy shell
#

-credits

wild stoneBOT
gloomy shell
#

Fixed 😄

limber basin
#

For the help command do I need to have it list out all the commands and mention it in the description?

supple mica
#

as long as it tells me something about your bot or how to use it

#

its fine

limber basin
#

Specifically you? Or any other reviewer

#

My bot was self explanatory and it had a WORKING help command

#

@lone ether

grand prism
#

Write a DM and wait for reply

radiant heron
#

how do i update discord bot avatar on top.gg?

lone ether
wild stoneBOT
#

@radiant heron

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

radiant heron
#

well

#

did that

#

and nothing

lone ether
#

did you do both steps?

supple mica
#

I'd be more inclined to say you did nothing

#

There @radiant heron I clicked edit > save on your bot description

#

it worked now

#

read the full embed next time please

tidal field
#

GM

#

I need some help I just landed here

#

How many years is bot

light rain
#

What?

tidal field
#

Trust worthy?

#

🤲🏼

light rain
wild stoneBOT
#

@tidal field

topgg Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

tidal field
fluid birch
#

-apps @distant pendant

wild stoneBOT
#

@distant pendant

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

dreamy saffron
#

@waxen lily FYI i got the same DM from azumie (the person spreading malware through npm), and reported their message to discord, so their discord account (which has badges and nitro and stuff) can get banned.

hoary pelican
#

Hey, I'm trying to delete my account from top.gg and it's not letting me, says I have a team and when I go to the team to delete it, the delete button doesn't work.

lone ether
#

if yes, turn off adblockers and try again

hoary pelican
lone ether
#

have you tried w adblocks off?

hoary pelican
#

I don't have any adblockers enabled for the website

#

Looking in inspect element, when I click the delete button I get a ERR_ABORTED 401 error

lone ether
#

interesting, let me check

lone ether
#

please send an email to support@top.gg, they'll help delete the account

hoary pelican
#

Alright, thanks

topaz forge
#

-addbot

soft star
topaz forge
neon root
#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

foggy mango
#

6 is greater then 11

neon root
#

@foggy mango dude do you know how can I change my bot pfp in top.gg

neon root
#

Okk

foggy mango
soft star
#

cant do anything about it

neon root
soft star
neon root
#

Ook sir

#

Thanks a lot

soft star
#

Your welcome

foggy mango
#

die

#

now i cant grow my bot 😭😭

grand prism
#

Everything will settle down after a few days. It always happens at the beginning of the month that this "ranking" is not entirely correct

foggy mango
#

thanks

#

i thought it is oveer

waxen lily
neon root
#

1 is higher then 2 , wt the math !

foggy mango
#

lol

grand prism
lone ether
#

-botlive

wild stoneBOT
#

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

neon root
neon root
kindred quiver
#

Hey everyone I submitted a bot yesterday and today I don't see it in my profile. Does this mean it was rejected ? I got no email and no type of notification

wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

foggy mango
gloomy shell
#

The first few days of a new month are always a bit wacky in terms of sorting, itll be fine in a couple days pog_thumbsup

sturdy swan
#

One message removed from a suspended account.

lone ether
#

you login with your discord account

sturdy swan
#

One message removed from a suspended account.

lone ether
#

is your discord account verified?

sturdy swan
#

One message removed from a suspended account.

lone ether
#

have you verified your email

sturdy swan
#

One message removed from a suspended account.

#

One message removed from a suspended account.

lone ether
#

then it's a problem with discord, contact discord support

light rain
#

Email connected ≠ Email verified in discord

sturdy swan
#

One message removed from a suspended account.

#

One message removed from a suspended account.

lone ether
sturdy swan
#

how much ads credits do u get per votes?

gloomy shell
#

None

#

-credits

wild stoneBOT
maiden portal
#

@wind quest

#

its based on reaction 🤣 @wind quest

grand prism
#

If you want to explain the rejection of your bot, write him a DM

granite valley
#

how i can change the pdp ?

zinc oracle
#

Change it on discord, then refresh data and edit the description

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

zinc oracle
#

Please reach out to them via dms

floral pagoda
#

You pinged the member for five times now. Please refrain from this behavior, send them a direct message - like Woo said - and wait up to 24-48 hours

maiden portal
# zinc oracle Please reach out to them via dms

already dm him
and didnt reply at all

thats why i wrote it here

so every one can read it , Not everyone is perfect, even reviewers can forget to read bot descriptions and bot information.

zinc oracle
#

We're volunteers, its very rare to get an instant response.

zinc oracle
#

wait for the response in DMs 👀

floral pagoda
#

Your bot got declined not even an hour ago, be patient

wild stoneBOT
#

Our staff team consists of dedicated volunteers who generously contribute their time to assist you. Please bear with us if there's a delay in our response – we're juggling other commitments too! Thank you for your patience. 🙏

wind quest
# maiden portal already dm him and didnt reply at all thats why i wrote it here so every o...

Just to clarify and maybe give you some advice, 1 ping is enough to notify me. More pings wont magically bring me back to my PC. As mentioned before, we're volunteers that do this job from our free time, so please have some respect towards us.
As from our perspective, we review hundreds of bots each week so we're pretty used to read descriptions and help pages, but sometimes there could be slips where we misunderstand the description, after all, we're humans as well. The best advice here would be to create a simple and easy to understand info page / description, so nobody misunderstand it, after all, if we as reviewers somehow read it wrong, there is a chance that someone else might do the same thing when they want to invite the bot.
Hope this explains you something, everything got solved in the DM's, lets keep it that way, no need for more drama. Thanks.

worldly osprey
#

Hello, I'm having problems voting for the Mudae bot, this has never happened before and I've always done it normally, does anyone know how to fix it?

#

The print is in Portuguese, it says "Error application: An exception occurred on the client side"

lone ether
lone ether
#

this one

supple mica
#

oh discord didnt scroll down

#

but yeah be patient kekew

west fiber
#

sa

#

hi

#

Hello, I added the word Generation bot to my own server, it was working perfectly, but the bot is not active now, I don't know why. Is there anyone who can help me and I came here from the bot's official site to find the solution.

#

Or is there an update?

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

timid nimbus
#

When i reply to the comments under my bot , the replies just disappear dont stay there. Any way to fix it?

supple mica
#

yooo

#

thats crazy

#

-b @drifting stream mf sophie rain leaks headass

wild stoneBOT
#

upvote mpelski#0 was successfully banned.

timid nimbus
#

thats sad

sturdy birch
#

The bot has been offline at top.gg for over two years. This Bot also only available on 30 guilds. - Bot ID: 798480731344470077 - https://top.gg/bot/798480731344470077

The bot owner's not even on top.gg discord guild. pepowot

light rain
primal fjord
#

Hey my girlfriend has been voting for multiple days and isnt getting boxes

long meteor
#

hey

#

when i click submit bot

#

it does nothing

lone ether
lone ether
lone ether
#

Yes

#

If your bot uses slash commands put /

long meteor
#

but still no ping yet

lone ether
#

Refresh

long meteor
lone ether
#

Yes

#

Submit again

fluid rapids
#

One message removed from a suspended account.

supple mica
long meteor
lone ether
long meteor
lone ether
#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

long meteor
#

alr

plucky falcon
#

Anything else I can do?

light rain
peak crypt
#

hello, why i can't delete the annoucement?

crude heath
#

How can i remove my bot from topgg

plucky falcon
# light rain Your bot page contain a word NSFW As a result we decline it

But then why do I always have to recreate it and send it from scratch? Why not just suspend it and then give me the opportunity to fix it?

By the way, I'm writing with the DeepL compiler and my bot is filtering NSFW content in addition to Discord exploits, not sending it and there was no NSFW news in the description.

light rain
plucky falcon
valid root
#

is it just me or is the preview section of the edit page just straight up broken

grand prism
#

It is broken

valid root
#

awesome

lone ether
#

it should be fixed in the next update worryThumbsUp

lone ether
plucky falcon
#

All right.

#

FUUUKKK

#

NOTT OFFLINE THIS BOT!!!!

lone ether
#

i ran a command, it was offline

plucky falcon
supple mica
plucky falcon
lone ether
#

you can submit the bot again if the issue's fixed

plucky falcon
plucky falcon
# lone ether https://i.imgur.com/tGtYtgp.png

Could you try again? Because you don't usually make mistakes. I'm very careful to make sure the BOT is error free, and I got the error log, even though I've handled all the error possibilities, the discord api still crashes.

supple mica
#

Zobs will then get through the queue and re-test

plucky falcon
#

My balls are televan! 5th time I send in a bot and I have to keep rewriting, why can't they write to ask me or something? Because it sucks the way it is.KEKWait

supple mica
plucky falcon
#

I am very busy, I could understand not having time to resend the application almost every day because someone CALLS! And I can write everything over and over and over again.... Annoying!

lone ether
lone ether
plucky falcon
#

One of my partners also tried, all told.

I saved it, but when I give literally the same description and name, it won't let me submit it.

#

I'm sorry, I could be more respectful, I'm sorry. I'm having a terrible day, I apologize.

lone ether
#

there's only 3 logs of the bot being submitted

#

that's fine don't stress yourself, you can try again later worryThumbsUp

plucky falcon
#

It happened, sorry again. (I don't know then)

rocky grail
#

Im looking for a status update on a Bot I am a part of the project for. Its Wave Music. @weary wyvern Application was sent by JoniXTech.

lone ether
#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

#

@rocky grail

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

rocky grail
#

Am I able to get the Bot Dev Role?

#

Lol

supple mica
#

I don't see any bots you own listed on the site

rocky grail
plucky falcon
#

@lone ether Can I talk to you?

#

Let me ask you, I privately contacted several moderators to remove my old bot which had literally the same features as the current bot, so why is it that you don't accept the current one? Especially since there are a hell of a lot of people attacking my UserDefender bot and I'm trying to take it down in advance on top.gg so that no one else can seize and abuse it with a fake bot?

lone ether
#

because we don't accept bots with no functionality

#

the decline reason gives you all the information you need

#

please click on the hyperlinks and then you can attempt fix the issues worryThumbsUp

plucky falcon
#

I understand there are problems, lots of applicants, and gaps in the BOT, but if they won't take my old BOT off, why won't they accept the new one? The main command is "/userinfo" to retrieve user information.

I would like to replace the automoderator,help and others with the dashboard that is being made.

In addition, the spam based message filtering which was solved with regex, it will be automatically triggered after a call with permission.

#

OK, I hope the idiots don't try to put a fake BOT with the same name on it....

lone ether
#

you listed your main feature as being automod, hence it was declined

#

we can take old bots off the site if you provide sufficient proof

plucky falcon
lone ether
#

it was in your long description

#

something about preventing nsfw with automod

plucky falcon
lone ether
#

if you want your old bot removed from the site, you can dm an online moderator and they will help you through the process

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

dapper zodiac
#

Hi everyone, I have a question.
If I changed the name of the bot and the profile picture on the Discord Developer Portal on top.gg will it be updated automatically?

plucky falcon
wild stoneBOT
#

@dapper zodiac

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

lone ether
#

if you didn't receive a reply from a moderator within 2 days you can dm another.

#

we have lives outside of discord and the mods receive a lot of dms it's easy to miss one or two

plucky falcon
#

Okay.

wild stoneBOT
#

Our staff team consists of dedicated volunteers who generously contribute their time to assist you. Please bear with us if there's a delay in our response – we're juggling other commitments too! Thank you for your patience. 🙏

dapper zodiac
# lone ether -refreshdata

Thanks man, it worked for the avatar but not for the name, maybe I'll wait a bit and try again. Thanks again!

lone ether
#

np worryThumbsUp

uncut shore
#

Hi guys my application keeps dissappearing off my profile. Does this mean it's being rejected? I cannot see any notification or email so confused thonk

empty crown
#

Hey
How do I delete an app from my account?
thanks in advance for your response!

uncut shore
#

Perfect! Wish it notified me on the site though!

#

Thanks Sharky ❤️

light rain
#

Np

crude heath
#

can anyone say why i am not able to remove my bot from topgg?

midnight pebble
grand prism
#

Remember to edit and save your page

lone ether
low gyro
#

Hello, I have a problem in the "Reviews" section of my bot. I have users of my bot who have been banned for "cheating / use of double accounts (for farm abuse with cooldown)" and / or who have been beaten by other players of the bot in question (it's a RPG) and have joined together to lower the bot's rating, what can I do ? (I have enough proofs, logs, screens etc..)

#

It doesn't reflect the bot's content, it's not helpful or objective on their part or helping me (dev, ideas or else), it's just frustration on their part as expressed by these negative reviews. "I lost my farm because I was beaten by another player, bot suck".

(Sorry for my english)

crude heath
shell inlet
#

if they’re against our review guidelines ill remove it

opaque wing
#

Hey guys, my bot has been getting bad reviews but the reviews are ridiculous. One guy gave it one star and complained about cooldown between commands, but that has been removed for over a year and that review was made a month ago? Also, there is another dude giving it 4 stars for not having the platforms he wants lol. We no longer support Twitter and Instagram was never added in the first place. Thank you guys for looking into this 🙏
https://top.gg/bot/1027401268227997778?reviewPage=2

#

I tried DMing these guys but they never respond

opaque wing
stark lagoon
#

Hello supporters , I have a problem in my account , he gave me this error

#
const { AutoPoster } = require('topgg-autoposter')

const ap = AutoPoster('my token', Client)

ap.on('posted', () => {
  console.log('Posted stats to Top.gg!')
})```
#

this is the error ``` throw new Error('Unsupported client');
^

Error: Unsupported client
at new AutoPoster (C:\Users\med-r\Downloads\Myths-Ver.3\node_modules\topgg-autoposter\dist\index.js:46:11)
at Object.<anonymous> (C:\Users\med-r\Downloads\Myths-Ver.3\index.js:162:12)
at Module._compile (node:internal/modules/cjs/loader:1256:14)
at Module._extensions..js (node:internal/modules/cjs/loader:1310:10)
at Module.load (node:internal/modules/cjs/loader:1119:32)
at Module._load (node:internal/modules/cjs/loader:960:12)
at Function.executeUserEntryPoint [as runMain] (node:internal/modules/run_main:86:12)
at node:internal/main/run_main_module:23:47

Node.js v18.18.0```

grand prism
#

As far as I remember, not all libraries are supported

#

Discord.js and Eris definitely work, I don't know about the others

soft star
#

@stark lagoon what client are you using

lone ether
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

lone ether
lone ether
lusty comet
#

how do i get <@&265125253443878912>?

#

I have an accepted bot on topgg

lone ether
#

You have it alr

zinc oracle
#

I gave it

lone ether
#

o

woeful prairie
#

hey how can i make a top.gg vote command

so when someone votes on the bot and they are in the support server it will thank them and or run a command?

lone ether
#

-upto @ocean coral

wild stoneBOT
#

@ocean coral

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

clear merlin
#

bu neden oluyor

lone ether
# clear merlin

Try the steps in the latest pinned message in this channel

#

Bu kanaldaki en son sabitlenmiş mesajdaki adımları deneyin

vocal summit
#

hello

supple mica
#

damn bru

supple mica
#

@ivory marlin PES2_HmmmmNoted

vocal summit
supple mica
#

-b 1236681827343667332 Baiting people into pinging raid alert role (fake official account)

wild stoneBOT
#

upvote sadafirl#0 was successfully banned.

vocal summit
#

thanks

lone ether
vocal summit
#

haha i was like huh again and saw the userKEKW

maiden portal
#

site down ?

grand prism
#

Working for me

maiden portal
#

Does the report button on the top.gg site work?

grand prism
#

Yep

vague plover
#

How do I test the vote webhook locally?

stoic socket
#

no, localhost can only be accessed by you

#

you can test it locally using something like cloudflare tunnels

icy glade
#

Hey I hope this is the right channel for this but basically, I was trynna vote on a bot, and clicked the "Login" button to login to my account obviously. And it logged me into a completely different account?

#

I dont share any servers with this account and im not friended with them either

#

Was hoping I could get help with this, thanks

icy glade
lone ether
#

You're most likely logged in the site on a diff account

icy glade
#

It just logged into this account I'm using rn

icy glade
lone ether
#

Can you show a screenshot when you click on login

icy glade
#

On topgg?

lone ether
#

After you click login, it opens a new page right? Show that

icy glade
#

Opens this immediately

lone ether
#

click on "not you"

icy glade
#

Alright, I did and managed to get onto my account, thank you !

lone ether
#

@sturdy swan

inner forge
#

I'm trying to delete a previous announcement, but it doesn't do anything

hollow quarry
#

My bot appears on 1 server since the day I added it to top.gg

grand prism
#

Because you apparently sent this number via API

#

Top.gg itself does not specify how many servers your bot is on

floral pagoda
wild stoneBOT
#

upvote fabio3323#0 was successfully unmuted

floral pagoda
wild stoneBOT
#

upvote .andre53#0 was successfully unmuted

tired drift
#

Why hasn't my bot been reviewed yet, but instead bots that applied much later have been reviewed?

lethal bolt
#

It takes more than 2 days usually

tired drift
#

Ok ty

wild stoneBOT
#

@hollow quarry

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

lone ether
sturdy swan
#

hola

#

hey i want to move my bot's ownership

#

veld told me to get help from a mod here 😄

lone ether
wild stoneBOT
#

@sturdy swan

topgg I need to transfer ownership of my Top.gg Bot page to another account!

First, see if you are able to use our Teams Feature. This is preferred over any other method of page ownership transfer.

If you aren't able to use Teams because:
topggDotRed The account that owns the bot is inaccessible
topggDotRed The account that owns the bot is no longer part of the team for the bot and will not cooperate to transfer the page

Then you can follow the instructions in our Ownership Transfer Support Article.

sturdy swan
#

yeah i tried to add my new account but it says it failed

#

i'll check out the article

lone ether
sturdy swan
#

okay so i need to invite a mod to a server

gloomy shell
#

I would reach out to an online mod or two and ask if they are available to help

#

dont just randomly invite one to a server cause we'll probably ban you for advertising heh

sturdy swan
#

okay

#

just dm them and ask if they can help?

supple mica
sturdy swan
#

on it

supple mica
#

Let them know its about topgg

sturdy swan
#

done

#

i messaged the two online

quiet falcon
#

where can i find my top.gg user id?

gloomy shell
#

-topggid

wild stoneBOT
#

topgg Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
topggDotRed Click here to navigate to your profile.
topggDotRed Copy your Top.gg User ID from the address bar.

winged spear
#

Ticket

upbeat grove
#

Any mod online ?

#

@zinc oracle

#

this guy... is spamming DM's

zinc oracle
#

ID?

upbeat grove
#

739854954042490990

zinc oracle
#

Thanks

upbeat grove
#

np

sturdy swan
#

Any mod around able to DM me and do a bot ownership transfer?

lone ether
#

Wait up to 2 days, as they may have other commitments before they're able to help you

sturdy swan
#

ok

#

no problem!

lone ether
#

If no one replies within 2 days, you can try bumping the message again poggythumbsup

cunning helm
#

Is it common for people to bot reviews / votes for their bots?

grand prism
#

Ugh, you mean "bot"

#

My bad

supple mica
#

It is not common because it's not allowed, but that doesn't mean it does happen. We do act upon it if found out to be

grand prism
#

After all, you risk a lot

#

Will these votes and reviews give you that much? PepoThink

lone ether
#

-bgimage @west sage

wild stoneBOT
#

@west sage

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

body {
 background: url(INSERT_LINK_HERE);
}
</style>
lone ether
#

(it'll be fixed in the new top.gg update)

cunning helm
inner forge
#

Is there an issue about adding a testing bot and keep it private?

#

I want to use it just to have a token for my test environment

#

And test the API

shell inlet
#

you cant add your private testing bot to top.gg

inner forge
#

Ok

#

Thanks

vestal wedge
#

Where can I find the disboard of my discord channel?

vestal wedge
soft star
light rain
wild stoneBOT
#

@vestal wedge

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

mortal marsh
#

Is there a way to unpost my bots status on top.gg?

radiant frigate
#

Such an annoying thing is this fake nitro giveaway +disturbing

soft star
upbeat lance
#

Gonna be that guy and uh... @lethal bolt

wind quest
wind quest
soft star
floral pagoda
#

You could stop sending the server count! smart

floral pagoda
soft star
#

@floral pagoda @supple mica OR reapply the application

grand prism
#

Then it won't be an abuse of the "trending new bots" section? PepoThink

soft star
#

we were talking about posting stats and stuff

grand prism
#

Yes, but you can't just delete the bot and add it again. Whatever the reason, your bot will still be in this section

soft star
#

true

supple mica
soft star
hoary fjord
#

why can't i put my server on top.gg?

supple mica
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

hoary fjord
#

oh

viral void
#

can I report a hateful review?

grand prism
viral void
cobalt sleet
ripe plume
#

this should probably be changed, yeah?

cobalt sleet
#

There's a lot that needs to be updated. It's being worked out and updates will be available soon.

mortal marsh
stoic socket
#

instead of doing a POST request of your server count to the API, do a POST request with the value 0 instead

wheat pine
#

Which one of these is the real one?

grand prism
hearty apex
#

I mistakenly scheduled my top.gg account for deletion just now, how can i restore it back??

#

Help me

#

<@&817055174613794826>

barren tusk
#

just be patient

hearty apex
barren tusk
#

It takes 7 days for it to fully be processed.

hearty apex
barren tusk
#

So within that time someone should definitely be able to help.

hearty apex
#

I need to vote after 12hrs

barren tusk
#

They are usually fast here

#

so dw

hearty apex
#

Okay thank you bro

light rain
cobalt sleet
#

No there's nothing that can be done. You just have to wait for deletion and then log in again in 7 days to recreate your account.

barren tusk
#

Figured as much after reading the support article just now

empty shell
#

I currently have my bot Digital Animal listed on top.gg however I have lost access to the email account associated with the top.gg account including the discord account, making it to where I am unable to change the bots bio and description on the top.gg website. I can provide proof of ownership. can someone pls help me

barren tusk
empty shell
pliant mauve
empty shell
#

just did

simple ermine
#

Is there a way to change my bot's display name on topgg?

#

I've looked for days now and cannot find a solution.

barren tusk
simple ermine
barren tusk
#

👍

simple ermine
# barren tusk 👍

Only problem now is the profile picture. not sure why it shows the bot's old picture but hopefully it'll refresh

stoic socket
#

click the "Refresh Data" -> Edit -> Leave all the same, click save

simple ermine
#

Thanks for helping though

stoic socket
#

if its gray then you are missing a field

grand prism
#

You need to change something for this button to work (e.g. put a dot in the bot description)

simple ermine
#

It's fine though for now

hearty apex
#

I've to vote after 12hrs everyday

stark thicket
#

how to delete my account on top gg when i cant remove a "listed" server which i cant remove from website anymore? (ping on reply)

stark thicket
sturdy swan
#

how many commands does a bot need in order to be approved

gloomy shell
#

as long as your bot has a feature, we don't have a minimum amount of commands

sturdy swan
supple mica
#

sounds like a feature to me

gleaming geyser
#

hiya, it's been 48 hours and a couple of DMs, so I'll ask again per the instructions. I need to have two bots or the bot team transferred to me, however it works, happy to DM, and invite to a server where I can show I Can update the bot's about me's. Can make it quick, at someone's convenience, my DMs are open

light rain
supple mica
#

I'll sort you out

#

You've actually been patient wawavanish

gleaming geyser
thick zodiac
#

is there a moderator i can dm, its on a scale of 5 id say for urgency somethign i would like to clear up

light rain
thick zodiac
#

i would rather have a consenting one, also something i dont think would be a discussion here as not entirely related to the website but its semi related to a potential sh'' stirrer, but ig will try my luck
~ i have reached out to one waiting on a response

void meadow
#

Hello, can someone who understands this issue help? The user votes once, but receives more than one message.

#

It started happening recently, it never happened before.

lone ether
#

is that your bot or someone elses?

#

if it's related to the api you can ask for help here: #topgg-api

void meadow
lone ether
#

what

void meadow
lone ether
#

yep you can ask for help here to fix that #topgg-api

void meadow
#

Ok thanks

#

Sorry if I made the channel busy.

lone ether
#

np all good

lone ether
#

@swift delta hello, please enable your dms. i'd like to talk about the bot you submitted to the site worryThumbsUp

tired drift
#

I can’t edit the team name and description

gleaming geyser
barren tusk
#

As of right now teams are currently bugged.

haughty dirge
#

@lone etherhave you get help yet

barren tusk
lone ether
haughty dirge
#

@lone etheri got help consigning same issue

barren tusk
#

About teams?

lone ether
#

What issue?

#

@haughty dirge

haughty dirge
#

@void meadow
Hello, can someone who understands this issue help? The user votes once, but receives more than one message. have you get help with this

#

@lone etherso sorry not you

barren tusk
#

Is this what you are using?

#

If so, its a known issue and the developer has been made aware.

void meadow
void meadow
barren tusk
#

The developer of that 3rd party api is already aware of the issue. They are just a very busy person.

radiant heron
#

How to show website in bot topgg site?

haughty dirge
#

@void meadowcan you write to me privately

lone ether
cosmic sparrow
#

My bot doesn't want to upload

barren tusk
#

Make sure there are no errors being shown in the boxes you filled out.

#

Most likely missing something or input something incorrectly.

cosmic sparrow
barren tusk
barren tusk
#

What your bot is about.

#

Search for a category that best describes your bot

lone ether
#

-submitbot

wild stoneBOT
#

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

barren tusk
#

I wish in the support channel everyone could use that

lone ether
#

i asked woo to make that just now 😭

barren tusk
#

-submitbot

zinc oracle
# barren tusk -submitbot

Please make sure you have filled out these required fields:
Headline (short, catchy phrase about your bot)
Long description (what your bot is about, its commands, etc)
Prefix (., /, t!, owo, etc)
Categories (tags that best represent your bot)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

barren tusk
#

Thanks WooBot

#

<3

hearty apex
#

Please restore my top.gg account

#

🥲🥲

#

I can't wait for 7 days

barren tusk
#

They simply can't

#

You have to wait the 7 days, then you will be able to relogin

lone ether
#

Shouldn't have deleted the account..

severe tide
#

Why can't I log into top.gg with my discord account??

#

It says I need to "verify my account" but it's allready verified

barren tusk
severe tide
#

Yes

barren tusk
#

Are you 100% certain.

#

Because you need to have your discord account email verified before you can login through top.gg

#

If you are certain, try a different browser.

severe tide
#

Im on mobile, can't really use another browser withoit downloading it

barren tusk
#

Well, you can try clearing cache

#

Other than that, trying a different browser is the only other option I know of.

severe tide
#

Clearing cache? How do I even find the cache?

wind quest
#

Head over to your browser settings @severe tide

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

severe tide
wind quest
#

Glad to hear that.

clear merlin
#

bu sorun hala çözülmedi

lone ether
sturdy swan
#

my bot not clone its my bot bro what the ? @lone ether

lone ether
#

hello, please dm me if you want to dispute the decline

supple mica
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

barren tusk
#

poor Reddington gone senile already

supple mica
#

no shot they deleted their message when they saw my reply

barren tusk
#

yea there was definitely someone here

supple mica
#

@silent spire you posted the same question twice, now makin me look silly

#

wild

barren tusk
#

Pinging random people damn

rapid sedge
#

So When Y'all Removed The Servers Feels Like More Of A Bug Because When I Check My Profile It Shows Servers I Haven't Been In For Decades Or Just Been Deleted. Please Fix This Issue Because If You Removed All Servers Then We Shouldn't Be Able To See Them.

barren tusk
#

I Think They Will Do That When More Important Things Are Done.

supple mica
#

also welcome back after decades! We missed you bbheart

barren tusk
#

I feel like that is a tokyo ghoul reference but idk

#

Also I thought they meant the servers tab on the profile page that link to nothing

rapid sedge
#

So Even If The Server I Left, Or Is Deleted, I Have To Reach Out Here So It Can Be Updated Correct?

lone ether
#

Yes

#

It's gotta be your server tho that you added to top.gg

rapid sedge
#

but if top.gg removed the servers that means all the servers i was in should all be erased & updated instead of showing old servers im no longer in

supple mica
#

as i said above, if you want them deleted you'll need to reach out to us

lone ether
#

You only have 1 server attached to your account

gloomy shell
shell surge
barren tusk
#

Bots do go offline.

shell surge
#

its been offline for 3 days

gleaming geyser
#

the reviews say as much too

#

(3 years ago) laughing

shell surge
#

thats wilddddd 192k servers always offlnie

sturdy swan
#

Hi, I have my own bot from years ago but for some reason it was gone. Then I emailed Discord about it and they fixed it for me. Now I’m told to verify the identity of the owner and i did. So I just want to ask when i can use again? or i have to wait for it to verify?

barren tusk
#

Not the right channel for that, but once its verified it will be able to be invited to servers again.

#

I think it should still be useable in the servers its currently in though.

supple mica
wild stoneBOT
supple mica
gleaming geyser
supple mica
#

not topgg

barren tusk
#

😭

supple mica
#

oh i didnt read your message proper

supple mica
#

-notdiscord

wild stoneBOT
shell surge
supple mica
wild stoneBOT
#

@shell surge

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

shell surge
#

thats more like it 😭

sturdy swan
#

how do i add an image to my bot?

grand prism
#

Use markdown or html img tag

floral pagoda
#

-html

#

-css

wild stoneBOT
#

topgg How do I style my bot page?

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot being declined, removed from the site or locked.

barren tusk
#

L bozo

floral pagoda
#

Nice!

barren tusk
#

Also are we sure they meant the bot page?

#

Honestly hard to tell

grand prism
sturdy swan
floral pagoda
grand prism
#

If you want to add an image to your bot's page, you can do it in your bot's description

supple mica
#

topgg doesnt do widgets

sturdy swan
#

which area do i add the image?

supple mica
#

under "Bot Info"

sturdy swan
barren tusk
#

Its an example..

supple mica
supple mica
barren tusk
#

Oh ok nvm then

sturdy swan
earnest jacinth
#

Im trying to add a discord bot but it says i need to verify my account first. Im not a new discord user so idk why its telling me that. I've had no problems with this in the past

barren tusk
#

First try clearing browser cache, then refresh the page and try again. If that doesn't work try a different browser.

earnest jacinth
#

okay ill try. Im in the middle of a HLL game lol

#

It worked thx

barren tusk
#

👍

cinder spire
#

// discord id
IBot bot = DblApi.GetBotAsync(160105994217586689);

barren tusk
grand prism
#

It should be reviewed within a few days

plush sentinel
#

Are the votes reset every month?

shell inlet
#

yes

rare fable
#

Hey, I am trying to delete my bot from top.gg but when i click the delete button it doesnt do anything

floral pagoda
rare fable
floral pagoda
#

Done

rare fable
#

thank you very much means a lot!

supple mica
#

Thank you bbheart

vague anvil
#

How do I submit a bot?

gloomy shell
#

-submitbot

wild stoneBOT
#

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories (tags that best represent your bot)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

gloomy shell
#

-addbot

wild stoneBOT
#

topgg Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

gloomy shell
#

Thats the one

vague anvil
#

ty

gloomy shell
#

Click that link for an instructional guide 🙂 and then let us know if you have any questions!