#support

1 messages · Page 84 of 1

lone ether
#

please submit the bot again, i will check later

bright pilot
#

okey sorry for bothering you

#

thanks for the help

lone ether
#

nw all good

bright pilot
#

one more question

#

is this good /help command

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does it fill our requeriments for the bot?

lone ether
#

you can read how we review bots and our guidelines to see

bright pilot
#

thanks i willl

lone ether
#

-refreshdata @radiant veldt

wild stoneBOT
#

@radiant veldt

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

broken sail
#

how do I advertise my server on topgg? there is no add server button only add bot

#

I also cant find any servers on topgg I can only find bots

#

nvm just found this

#

but whyyyyy yall were the best all the rest of the advertising websites suck!

soft star
plush sentinel
#

There are some people vote my bot but is not count in your web site is this normal?

lone ether
#

Nope, all votes should go through

plush sentinel
lone ether
#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

lone ether
#

@bright pilot hello mate, regarding the bot, could you enable it on our server: 333949691962195969 or give me access to it? cheers

bright pilot
lone ether
lone ether
bright pilot
#

i will add it

#

tho i am in school rn

#

so i cant know

#

i am sorry

lone ether
#

okay ping me when you're able to

bright pilot
#

okey

bright pilot
#

should work now

lone ether
bright pilot
bright pilot
lone ether
#

nw

#

333949691962195969

bright pilot
lone ether
#

nope

bright pilot
lone ether
#

guess i needed to make a channel with that name

bright pilot
#

no bot should make

lone ether
#

can you verify me because i put a bogus email

bright pilot
bright pilot
lone ether
#

it didnt because we give permissions on a need by need basis

#

same as discord username

bright pilot
bright pilot
#

tho you need to create videos

bright pilot
lone ether
#

yeah i made one dw

bright pilot
#

moderete long and that one

#

moderete long is for admins to see what is bot doing

lone ether
#

ic

bright pilot
lone ether
#

no

#

need verif

bright pilot
#

sec

#

should work?

lone ether
#

nope

#

you can do this later since you said you're in school

#
  • i'm going to sleep, so please dm me instead of here
bright pilot
#

okey

bright pilot
#

if i do it in school i will dm you

lone ether
bright pilot
hardy lion
#

what is the range of the double vote period? fri-sun? midnight? utc?

foggy mango
#

How to get my bot Top

exotic zealot
#

Hello, sorry to bother. It's been two days I try to submit a bot at top.gg, but the submit buton doesn't do nothing. When I loock into the dev-tools, I get this.

The other button (return) works as intended.

#

I tried in firefox & chrome

supple mica
#

Can you show what details you've entered?

#

Could be an issue with the description or tags or smth

exotic zealot
supple mica
#

Can you remove this tag and try again, please

exotic zealot
#

Nop, error remains

supple mica
#

I've got 2 more ideas

#

Can you try removing the tags with a capital first letter?

#

(i hope thats not the issue)

exotic zealot
#
Failed to load resource: net::ERR_FAILED
add:1 Access to XMLHttpRequest at 'https://ampltd.top.gg/' from origin 'https://top.gg' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
5f9fef99.cfda14d06ff45b09.js:1 
        
POST https://ampltd.top.gg/ net::ERR_FAILED 521
#

I don't think tags have someone to do here

supple mica
supple mica
exotic zealot
#

Nop, nothing again

lone anvil
#

ampltd shouldn't affect it

supple mica
#

Damn, can you just try submitting with little to no data? So the bear minimum description length (200), abre minimum short description, no tags etc. And try editing them them all after when the bot is submitted?

lone anvil
#

I had someone in support tickets like 2 days ago that ran into the same issue, apparently it worked the next day when they had replaced their invite link with a shorted one (e.g. bit.ly)

stoic socket
#

you could also try clicking on the network tab before submitting and then look at the submit API request - theres quite a few errors that don't get handled visually but the error message the API returns gives more context

exotic zealot
#

I tried to remove everything, including invit link and nothing got send

#

The surprise is here

#

Like the icon is not fetched here, but was here

#

Maybe emoji in name can cause problem?

supple mica
#

The icon should be fetched when the bot is posted onto the site

stoic socket
#

changed browser and it worked, i was using chrome with no extensions so huh

exotic zealot
#

I also added "prefix", maybe it was that?

#

My bot doesn't have prefix as it use slashcommands

stoic socket
#

prefix would still be / to indicate slash commands

exotic zealot
#

Yeah, I do that

#

Maybe it will be cool if the submitting indicate the problem because well. There was nothing

lone ether
#

prefix is a required text box if you didn't notice, probably why the bot wasn't submitting

stoic socket
#

i don't have an adblocker on tho

lone anvil
#

wait, this was without extensions Thonk

stoic socket
#

yeah

lone anvil
#

i know my ublock is basically blocking all modals, so if i wanna delete something i need to disable it
and if the modal get blocked it looks exactly like that

#

i'll add your report onto the issue

lone ether
#

tfw have to use topgg without adblock 😔

stoic socket
#

even when i used an adblock, top.gg was whitelisted because i know the site doesn't work well with it on

foggy mango
#

how to get my bot top

#

in a category

languid lily
#

and it will show up above other bots with less votes

inland yoke
#

Salut pourquoi quand j’appuie sur le bouton submit bot sa fait rien ces normale ?

lone ether
errant ice
#

why does it say "Application is not puplic" after i made it public, its been 20 minutes

inland yoke
inland yoke
lone ether
lone ether
inland yoke
lone ether
#

Quel navigateur utilisez-vous? chrome?

inland yoke
lone ether
#

d'accord. veuillez accéder aux paramètres du téléphone > applications > rechercher Google > effacer toutes les données. puis réessaye

inland yoke
#

??

#

Ah nan

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No

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Je suis en France

#

La

inland yoke
glacial trout
#

Im trying to switch my bot's team but when i save it, it says im unauthorized to that

#

Also i have deleted the old team but it still shows up on my bot's page

lone ether
# inland yoke

Je ne sais pas comment effacer le cache/les cookies sur iPhone. s'il vous plaît, recherchez-le sur Google

glacial trout
lone ether
#

Did you remove the team members first?

glacial trout
lone ether
#

Try logging out and logging back in

#

Then add the new team

glacial trout
#

Alright

glacial trout
lone ether
#

Edit should be under the info tab

glacial trout
lone ether
#

Weird

#

Hold on

#

Can you try clearing your cache/cookies and see if it works

glacial trout
lone ether
#

Can you send your bots page

glacial trout
lone ether
#

I can see the edit button

lone ether
glacial trout
glacial trout
lone ether
#

Yes

glacial trout
lone ether
#

Try clicking here

lone ether
#

aucun problème

lone ether
#

Try all the steps in the latest pinned message

glacial trout
glacial trout
lone ether
#

Yeah just try again later

#

You had the same issue on incognito?

glacial trout
lone ether
sturdy swan
#

yo

calm silo
#

Hi

#

Top.gg Server URL

The Top.gg link for the main community or server associated with your bot.

#

which URL i need to provide here?

fallen canyon
#

Can someone help me its been 3 weeks since I sent my bot off to review but still no answer.

stoic socket
#

its been 16 hours, not 3 weeks smide

fallen canyon
#

And that is my bot I came up with that name

#

I don't have any experience with coding bots so I just used bot ghost

#

Oh I need to make custom commands?

#

Okay

#

Bet

lone ether
calm silo
lone ether
#

That's fine

thorny fern
#

Does first 100 votes still give credits?

grand prism
#

Nope

jolly glen
#

How long does it take, untill you can server server_count and shard_count on the bot's page?
this is waht i send through a POST request as body params with headers "Authorization": "thetokenfromthepage"

const params = new URLSearchParams({
    "server_count": `${guilds}`,
    "shard_count": `${manager.totalShards}`
});

after 2 days no data is visible

grand prism
#

Read the documentation carefully

#

server_count and shard_count should be a number

#

And by the way I see that the look of the documentation has changed, which is a positive thing

gentle garnet
acoustic flower
#

I voted for Miki and Tatsu but got stuck with Owo and Koya. I am logged in already yet the site says otherwise. Cleared browser etc to no avail. Stuck for over 15 minutes now have reloaded page nearly 50 times

jolly glen
#

Ill change it tho thanks

#

Can you send me a link of the docs please?

grand prism
acoustic flower
#

Now it's stuck at voting LOL..

jolly glen
#

my resguilds is an array of [guildAmount, guildAmount, guildAmount]
const params = {
server_count: (resGuilds||[]).reduce((p, n) => p + n, 0),
shards: resGuilds,
shard_count: totalShards
}
will that get me shard specific information?

glacial trout
lunar musk
#

Any mods there?

bright pilot
#

is there a way to add more owners that can manage the bot?

lunar musk
bright pilot
#

ah thanks

fluid birch
lone ether
lone ether
#

@glacial trout u mind checking now?

glacial trout
lone ether
#

Thank fish he did the work kekw

echo lodge
#

Hey, is the "submit bot" button not working?

#

I think the whole site doesn't work for me. Some buttons even lock my scrolling until I refresh the page.

#

Oh nvm, now everything works, after like 8 page refreshes...

lone ether
#

Oop

calm silo
#

If my bot has features like antinuke then I think it is really important to have control over the whole server. For highest possible security

sturdy swan
#

can any one let me know to get id no of my acc

shell inlet
wild stoneBOT
#

@sturdy swan

topgg Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
topggDotRed Click here to navigate to your profile.
topggDotRed Copy your Top.gg User ID from the address bar.

sturdy swan
topaz forge
#

can you check dm please

stoic chasm
#

-topgg server

#

-topggserver

#

-severlist

#

-topggserverlost

#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

stoic chasm
#

-botinfo

wild stoneBOT
#

downvote You need to provide a bot to find

stoic chasm
#

-botinfo @wild stone

wild stoneBOT
#

Luca is a bot for managing and informing members of the server

ID

264811613708746752

Username

Luca

Prefix
  • or @Luca#1375
Server Count

2 servers

Monthly Votes

1 monthly votes

Total Votes

568 total votes

Tags

logging, moderation, role-management

Owners

stoic chasm
#

-snipe

calm silo
#

Hi, is it wrong to have commands like waifu, meme which get a picture from an API and send it?

lone ether
#

No

lone ether
calm silo
grand prism
#

Your bot page should not contain an incorrect prefix

calm silo
#

Oh ok

#

Do I need to delete my old team in order to re-submit the form?

#

@lone ether

lone ether
#

Up to you

calm silo
#

Okay

sturdy swan
#

hey my bot got removed with no reason provided

lone ether
#

which bot?

sturdy swan
#

1053015370115588147

#

is there any private ticket system?

lone ether
sturdy swan
#

still will rename the bot

lone ether
#

yes we're aware of the clones, mods are doing their best to remove all of em

stark helm
#

I cant add bot

lone ether
stark helm
#

Which memory do you want me to clearing?

#

@lone ether

lone ether
#

Chrome

#

Also maybe close all your tabs lmao, u got over 99 open

stark helm
#

I did that but had the same problem

stark helm
lone ether
#

Can you try submitting bot with only the required things

#

Like long desc, prefix and a category

stark helm
#

Ok

lone ether
#

Poggers

lone ether
# stark helm

You can click edit and add in all the other information you want

stark helm
#

Ok

#

Ty

wet atlas
stark helm
glad tapir
#

Nuke bot ?

sturdy swan
#

@floral pagoda @limpid shadow because they haven't approved my bot to a friend they checked it in 10 minutes

lone ether
#

bot reviewers review bots in their free time, there's no guarantee when your bot will be reviewed. the current wait time is 1-2 days

#

p.s. please don't post the same thing in multiple channels prayge

stark shard
#

how do u add a server to top.gg

#

i dont have the button only the bot one for some reasonm?

wild stoneBOT
#

@stark shard

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

stark shard
cerulean raptor
# stark shard how do u add a server to top.gg

To add your server to top.gg, you typically need to follow these steps:Create an account: If you don't have an account on top.gg yet, you'll need to create one. You can sign up using your email address or through Discord.Login: Once you have an account, log in to the top.gg website.Navigate to the servers page: Look for a section or page dedicated to servers. It might be labeled "Servers" or "Add Server."Add your server: There should be an option to add your server. Click on it, and you'll likely be prompted to provide some information about your server, such as its name, description, and invite link.Verification: Depending on top.gg's policies, you might need to go through a verification process to confirm that you own or have permission to add the server.Submit: After providing all the necessary information and completing any verification steps, submit your server for review.Review process: Your server will then go through a review process by the top.gg team to ensure it complies with their guidelines.Approval: Once your server is approved, it will be listed on top.gg, and users will be able to discover and join it.Please note that the exact steps and requirements may vary slightly depending on any updates or changes made by top.gg. It's always a good idea to refer to their official documentation or support resources for the most accurate instructions.

cerulean raptor
cerulean raptor
#

no'

shell inlet
#

you cant add a server to top.gg, servers have been discontinued

lone anvil
# cerulean raptor no'

you definetely did use some AI service, because
a) the formatting is messed up, which means you copied it from somewhere
b) The majority of your message is incorrect and appears to be getting mixed with our bot queue

#

dont claim what AI says as fact

calm silo
#

Isn't it wrong to delete bot for no reason?

#

#mod-logs message

My bot doesn't even send message of permission requirement of bot for lock command. Please check

#

There is no way bot asking for permission

grizzled bronze
#

@lethal bolt

#

@lone anvil

lone anvil
#

use the discord ID, not the username

lone anvil
calm silo
grand prism
#

Bot Reviewer

grizzled bronze
lone anvil
calm silo
#

DMed him 10 hours ago

lone ether
#

Please wait up to 2 days for a reply, we all have lives outside of discord 🙏🏽

supple mica
#

Wait 24h
Bump your message
Wait 24h
Still nothing? Reach out to someone else (including a CM)

#

Is usually what I would recommend 🙂

calm silo
#

ok

supple mica
#

He'll respond to you by tonight

#

He's been caught up, but it's only been 10 hours

lone anvil
#

They'll have to log into Top.gg at least once

grizzled bronze
lone anvil
#

oh nvm

#

there wasnt one 5 minutes ago though

grizzled bronze
#

sorry my bad after i clicked 6-7 time in once team accepted

lone anvil
#

so try again

calm silo
#

Can I restart my bot? Cause if I do so you people may say I edited the code of my bot and fixed the manage_roles permission issue

lone anvil
#

There are no issues if you update your bot's code, although if the bot gets tested in that exact time window then you may end up getting the bot declined again for being offline

calm silo
#

ok

acoustic saddle
wild stoneBOT
#

@acoustic saddle

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

acoustic saddle
#

Wait

#

Yep it worked thanku mod

#

👍👍

vocal heart
#

Hey there! I'm the admin of a Discord server. I added it to Top.gg in order to be able to bump the server. However, I get a notification saying that the server has been discontinued. That happens when I click on the "edit" button from the server, on my profile tab. When I click on "view" I get redirected to a 404 error page". I would like to know what caused this problem and how I can get if fixed. Thank you!

wild stoneBOT
#

@vocal heart

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

supple mica
elder tapir
#

hi! i was wondering if its allowed/possible to add user apps to top.gg, i couldnt really find any information about that

buoyant dawn
#

Hi! I am having trouble voting for anigame.

lone ether
buoyant dawn
lone ether
#

have you tried clearing your cache?

buoyant dawn
#

Like this

buoyant dawn
lone ether
#

try please

buoyant dawn
lone ether
#

can you try logging out and logging back in

buoyant dawn
#

Of top gg?

lone ether
buoyant dawn
lone ether
#

try another browser

buoyant dawn
#

I’m on mobile

lone ether
#

try again later in that case

#

some people have at least 2 browsers on phone so just in case

#

try incognito as well

buoyant dawn
#

I mean I use the app

#

The discord app

#

And I use the in app browser

lone ether
#

try the actual browser

#

in-app doesn't work sometimes, using the browser itself is most reliable

maiden forge
#

hi can smone tell me what's the reason to ban this discord account : ahmhesham

buoyant dawn
#

Thanks. Works now.

lone ether
maiden forge
lone ether
#

banned 3 years ago

maiden forge
#

so

lone ether
#

are they your accounts?

maiden forge
#

how to remove this ban

lone ether
#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

maiden forge
#

the other one was with my friend

lone ether
#

okay

maiden forge
#

he did the ads

lone ether
#

click on the hyperlink

blazing lily
#

👀

maiden forge
#

so i just want my account to be unbanned

lone ether
blazing lily
#

So you're evading a ban to ask why your previously banned account was banned for ban evasion HomerHide

maiden forge
lone ether
#

your current account may be banned too as you are ban evading

maiden forge
maiden forge
#

i hope they unban meonionpray

zinc oracle
#

Do you know how to appeal?

#

Op. I see the rest of the conversation

maiden forge
#

ya u will ban me right

zinc oracle
#

Yeah, ban evasion

maiden forge
#

i did appeal

#

so if they acsepted my appeal

#

will it be removed from all

#

?

zinc oracle
#

Yeah, all three banned accounts

maiden forge
#

okay ill wait ban me so u dont get any proplems its your work

zinc oracle
#

-b 1194578674687688805 ban evasion of 784630535736918047

wild stoneBOT
#

upvote ahmhesham2#0 was successfully banned.

fallow skiff
#

Nevermind, Now the avatar is back

fast sluice
#

how do you become a bot reviewer?

lone ether
wild stoneBOT
#

@fast sluice

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

lone ether
low holly
#

How do I remove a bot?

lone ether
#

you can click "delete" under creator controls on your bot's main page

fast sluice
lone ether
silver ridge
#

What exactly would one get with topgg premium besides the no ads?

limpid shadow
winged token
winged token
light rain
winged token
grand prism
#

You can use html tags and css in your bot description

light rain
wild stoneBOT
grand prism
#

So adding a picture is simple as <img src="link.npg">

winged token
#

also im having trouble editing my banner

#

it's a png

grand prism
#

This doesn't work and you won't be able to set the banner

winged token
grand prism
#

Not exactly a banner but you can use css to change the background image on the entire page

winged token
winged token
#

Also the website display is premium right?

grand prism
winged token
#

like the green-bot

grand prism
#

This is iframe html tag

#

Google how it works

winged token
#

sorry about updating my bot 4 times after a row in #logs

winged token
#

also the images are abit big how do I resize them?

waxen silo
#

Y’all I purchased a auction slot and it isn’t going away on open payment I got a recipe too

foggy mango
#

how to add

soft star
sturdy swan
#

Why Has My Bot Not Been Approved? It's been 2 days and nothing?

#

@fluid birch @steady finch

steady finch
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

balmy lava
#

Why this is loading

sturdy swan
grand prism
sturdy swan
#

😐

#

I will have to wait and I have been waiting for 2 days

steady finch
#

We review bots in our free time. And keep note that we have lives.

balmy lava
sturdy swan
steady finch
steady finch
balmy lava
#

It still loading on that page

steady finch
#

Try using another browser, that might help.

balmy lava
#

Isn't a good browser?

winged token
#

Is there a way to suggest something

fluid birch
winged token
lone ether
lone ether
sturdy swan
lone ether
#

You've been waiting a little over 12 hours

#

Stop nagging us to review the bot I've told you already just be patient

#

The current wait time is 1-2 days

#

Both times your bot was offline, that's not our fault sir

sturdy swan
#

😐

#

@lone ether look at the hours

#

@lone ether

lone ether
#

Okay?

#

We're volunteers, we don't just review bots because someone tells us to

#

Be patient

sturdy swan
#

okay

supple mica
#

be patient as it can be up to 7 days

#

We don't want it to be 7 days now do we troll

pastel skiff
#

Why bot image not showing in the website

hazy lion
lone ether
wild stoneBOT
#

@pastel skiff

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

lone ether
#

Animated pfps aren't supported yet but they will be worryThumbsUp

silver ridge
languid void
#

Hi, it will not let me submit my bot

#

I tried both Chrome and Safari

#

521 Error

#

Please ping me if you respond

languid void
#

Also cleared the cache and used different browsers

lone ether
languid void
#

damn that is a lot of steps lol

#

will try

#

thanks

lone ether
#

One of them usually works 💪🏽

lone ether
languid void
#

yes

lone ether
#

Can you try submitting it only with the required things

languid void
#

ok

lone ether
#

Prefix, long description and one category tag

#

You can edit the bot later and add whatever you need

languid void
#

I see what it was, didn't add a prefix. Maybe wanna mark that box as required, it currently is not

stoic socket
#

thats attempting to send stats to an analytics host that is down right now

lone ether
#

It's above the optional section

languid void
#

but all other non optional boxes have a little red indicator

#

Plus it doesn't tell you what went wrong if you submit without it, that'd be nice

winged token
#

where is the trending page

sturdy swan
#

They haven't approved my bot yet, no, how sad, I'm already waiting for 2 days.

grand prism
#

The waiting time resets every time you submit your bot so it is 1-2 per submit

#

When your bot is declined and you submit it again, it goes to the end of the queue

supple mica
#

not too sure how you can time travel

#

but lets be accurate when saying how long we are waiting sadgepray

gritty hinge
#

Wassah support people, I might have a slight problem

I submitted a bot about 28-31 hours ago and was told by a friend that I should get a ping when it goes into the system. I didn't get the ping. I was then told to submit it again so I submitted it again and also didn't get a ping the secont time either

winged token
#

Where is the new page

lone ether
lone ether
gritty hinge
lone ether
#

you can send it here

#

it's public information anyway

gritty hinge
#

1184527859319066706

lone ether
#

yeah there's no logs of you submitting a bot

#

can you fill out the required parts only and try submitting please

#

that would be the long description, prefix and category only

gritty hinge
#

I’m on a Mcdonalds run, should be able to shortly

lone ether
#

feel free to ping me here if it doesn't work

gritty hinge
#

Just tried submitting it again, I think the button on the website is broken

supple mica
#

I believe you may have an issue with your submission details in that case

#

Can you try submitting with just the bare minimum descriptions tags prefix etc.

#

then edit the proper information when its listed

gritty hinge
#

Can I fill the description with filler and edit upon approval/submission ?

supple mica
#

Yep

gritty hinge
#

Bet

#

Wait 1 while I upload

supple mica
#

sure thing

gritty hinge
#

I just hit the button and the website seems to have broken. The "Submit Bot" button doesn't trigger and when I hit it, it disabled my scroll wheel on my mouse

#

The "Go Back" button redirects to the landing page for the website

#

Just got this error upon logging in and out again

lone ether
#

yup try again in 48 hours

lone ether
low holly
gritty hinge
lone ether
#

i am zobs

low holly
#

💀

lone ether
#

sorry i missed the headline but yeah fill that out too and try again please

gritty hinge
#

I’ll fill it out in 2 days unless you could get rid of the time

supple mica
#

give it 10-15 mins

polar abyss
#

Hello im trying to delete my top.gg account, ive tried deleting my old team i had setup and its gone on my overview page but not on my settings page preventing me from deleting my account

#

whenever I click the delete team button I get this error in the console

#

any help would be greatly appreciated

lone ether
polar abyss
#

sure

lone ether
#

i see the team is still there

polar abyss
#

i tried but nothing changed

lone ether
#

can you try removing the user first

polar abyss
#

i cant access the members tab

lone ether
#

can you try from a different browser

polar abyss
#

sure

#

didnt work

lone ether
#

what didn't work

#

like you can't see it still?

polar abyss
lone ether
#

try again later, if it doesn't work still come back here worryThumbsUp

polar abyss
#

alr 😭 thanks for trying

lone ether
#

feel free to try the steps in the latest pinned message

#

maybe one will work

#

(try incognito first)

zinc oracle
#

If the goal is to delete the account making a ticket should be fine too.

They should be able to force delete it.

gritty hinge
#

Finally went through, thank you @lone ether

#

(How can I upvote you if possible)

calm silo
#

Why does top.gg contain discord bots with leaked srcs?

#

lnl-prime is a copy of Ultron

#

I modified Ultron and made it BlaZe

#

and when I'm trying to verify BlaZe you say it is the copy of lnl prime seriously?

#

Do you know jow much effort it takes to code a bot? BlaZe runs on the latest version of discord.py on Python 3.11 with PostgreSQL

fluid birch
#

Feel free to report that bot if it's a copy of a open source project! We do our best not to accept unmodified clones but we're humans and make mistakes sometimes

calm silo
#

Where as lnl prime is using SQLite which was coded by me 2 years ago

calm silo
#

I have so many proofs of owning this SRC

fluid birch
calm silo
#

I have coded its each line

calm silo
fluid birch
calm silo
#

ok

#

What proofs I need to give

#

This doesn't say about any particular bot

lone ether
#

you can link the github to your profile

calm silo
subtle rover
soft star
#

I highly doubt he owns apollo tho he doesnt

random geyser
#

Hi @lone ether, thank you for reviewing my bot. The bot you declined is definitely modified as it is Jesse Pinkman you are interacting with and not any other character. You also didn't provide a bot that is the unmodified copy of..
Additionally I'm not spamming/spawning bots as you can see on my bot page: https://top.gg/user/472049599455322112
Can I submit again without you declining for that reason you provided?

tawdry crest
#

Hey, need help with bot ownership transfer.

queen scaffold
#

site works great!

I even tried a link from another bots page!

its currently impossible to set a background 🤣

gentle garnet
queen scaffold
#

I swear i tried that and it didnt let me post it with css

gentle garnet
queen scaffold
tawdry crest
calm silo
lone ether
lone ether
#

@gritty hinge hello mate, i didn't say keep it as a filler until it's approved lmao, i said you can edit the details after you submit it to the site https://i.imgur.com/Vs6Eiuo.png

#

i will test the bot now but please edit the description lmao

gritty hinge
#

Editing now

#

Btw, the minimum perms the bot needs is seeing/reading channel topic, managing and sending messages

lone ether
#

that's fine i gathered

gritty hinge
#

Sweet, thank you Zobs

lone ether
gritty hinge
#

Just edited and added more/updated descriptions

lone ether
#

poggers

supple mica
tawdry crest
#

@lethal bolt sent you a frnd req since your dms are closed, need help with bot ownership transfer

wild stoneBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

tawdry crest
# wild stone

yeah my bad, i forgot when i closed my dms, must have been ages Salute

opal bridge
#

Hello, could i get some help?

calm silo
#

#mod-logs message

My bot has no command role list. the bot loads the word list as a user in the command role <user> <role>.

lone ether
#

there's no use bringing it here, i've already told you what you need to do

lone ether
lone ether
calm silo
lone ether
#

so are you saying i faked my screenshot?

calm silo
#

Do you see any command role list?

calm silo
#

what do you expect the bot to reply on that command? bot has no such command lol what do I fix

lone ether
#

return an error saying command doesn't exist

calm silo
#

?

grand prism
#

Classic spaghetti code

calm silo
#

okay wait

calm silo
lone ether
#

the one that you're going to submit on the site lol

calm silo
#

but why the list isn't enough to understand that the command doesn't exist

calm silo
lone ether
#

i ran a command > it said it's missing permissions when it doesn't need one > decline

grand prism
calm silo
#

should I use a jsk command and show you all commands of that cog?

calm silo
lone ether
#

please move to #development if you want to continue on the subject

grand prism
#

Then why are you arguing here

#

I'm lost

lone ether
#

cause i told him to stop dming me about it after i explained it

calm silo
#

I'm giving the list using JSK

lone ether
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

calm silo
#

come to development

#

leave better I should contact dominik

lone ether
#

go ahead, he will tell you the exact same thing

#

i do not know why you're arguing about this because the decline reason wasn't a mistake

jade grove
#

@lone etherhow can i add my discord server on top gg

#

website

left kindle
#

And there is button add bot

#

And then do all what they ask

jade grove
#

tho

#

not bot

left kindle
jade grove
#

here

#

@left kindle

left kindle
#

They removed

#

Cant add discord server anymore

#

Only bot

wild stoneBOT
#

@jade grove

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

jade grove
gritty hinge
#

Why are there so many inactive bots on Top.gg?

grand prism
#

Because people add them and then forget about them

#

It often happens that people are bored with "programming" because it does not look like they imagined it and top.gg does not remove bots that are inactive

narrow niche
#

good evening,
if I suggest my bot to your site, and use this line (in discord.js V14): .setDefaultMemberPermissions(PermissionFlagsBits.BanMembers) (the permission changes depending on the command in question)
is this allowed? because the command in question won't appear in the application's commands if you don't have the required permission.

winter widget
#

hi

#

I am here for a request I was told that I need to talk to a moderator here.

#

@lone anvil

#

👋

winter widget
#

@limpid shadow

zinc oracle
#

Neither of the two people you pinged are mods

#

👀

winter widget
#

what

#

xd

#

he/she have role

#

but nevermind

#

@zinc oraclecan you help me

zinc oracle
#

One is a site developer, the other is a community manager.

I'm not home rn, I cant do transfers.

winter widget
zinc oracle
#

@shell inlet wanna do a transfer? ^-^

winter widget
#

okey thnx for your help ❤️

shell inlet
#

hey you can shoot me a dm

winter widget
quasi nova
#

good morning
i need to ask why iam blocked to add PROBOT to my server
thanks

wild stoneBOT
#

@quasi nova

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

quasi nova
#

sorry and thank u

lone ether
#

np

wet root
#

i by mistake reported review

lethal bolt
hazy lion
#

Is there anything else we can do in addition to report 1 star reviews that are basically troll?

real hatch
#

🤨

#

Hi any help?

#

I am a human (I think)

#

Would we even know we were actually robots?

fluid rapids
#

One message removed from a suspended account.

real hatch
wet root
real hatch
#

See it’s how I prove I’m human

#

To err

wet root
wet root
fluid rapids
#

One message removed from a suspended account.

wet root
#

as it is gone

wet root
#

mention off

lethal bolt
safe lion
#

@lone ether I was instructed to message the reviewer's DM, but I can't message you.

shell inlet
safe lion
shell inlet
#

because none of our reviewers have their dms closed

safe lion
hearty willow
#

Im trying to submit my Bot, but its loading for 5min ...

#

i tried 5 times

#

maybe its a problem with opera

#

it worked on my phone

winged token
#

How do you add the website webview to ur too.gg?

languid void
#

so ehm I clicked away a popup when adding a new language to my bot which would probably explained my question, but how come I cannot save after adding a new language?

grand prism
winged token
mystic thorn
#

I want to transfer my bot's topgg page ownership to my account

Earlier it was on my partner Developer and due to some reasons he had to leave discord and delete his account

Now I want to gain access to my bot's top.gg page , is there a way I can do that ?

#

Please ping me while replying

fierce field
#

I need to delete the bot
ID 1084546395438067722

fluid birch
sturdy swan
#

What can i do now

ripe bolt
#

Hey so, topgg doesn't allow us to advertise discord servers?

ripe bolt
sturdy swan
wind quest
wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

wind quest
#

@ripe bolt ^^

sturdy swan
wind quest
#

@sturdy swan Veld is not responsible for that. People with the <@&304313580025544704> rank are the people you should contact.

sturdy swan
#

Ok

wind quest
#

For example:
@fluid birch
@shell inlet
@pliant mauve

sturdy swan
#

Ok

sturdy swan
wind quest
#

Reach out to them in DM's.

#

:d

sturdy swan
#

.

lone ether
#

please stop pinging staff members

#

you have to direct message a moderator when they come online, none are online right now

sturdy swan
lone ether
#

aight my bad

winter widget
#

@lone ether If everyone chooses everyone when starting the raffle due to the need to assign everyone, we do not have a situation such as not wanting that authorization unnecessarily.

lone ether
#

You could run an error?

#

Or the bot could still ping everyone, it just wouldn't work

winter widget
lone ether
#

That should work

winter widget
lone ether
#

Just don't make it a requirement

winter widget
#

as a necessity, since it is part of this system, it is not normal to ask for this permission anyway.

lone ether
#

Hmm

#

Unfortunately it goes against our guidelines, I'm sure you can figure something out worryThumbsUp

winter widget
lone ether
#

Are you just gonna authorise it back if it's approved lol

winter widget
#

if the user says why didn't the user tag, I will say authorize from the server settings

winter widget
lone ether
#

Just ran the command, still doesn't work

#

I mean the permission is still enabled

winter widget
lone ether
#

The giveaway command

winter widget
#

send me a screen shot?

lone ether
#

Moving to dms so we don't clutter

winter widget
#

379904 There is no mention everyone in this authorization.

sturdy swan
#

I've been waiting 2 days and nothing

#

@lone ether

lone ether
#

waiting for what

lone ether
sturdy swan
lone ether
#

it does, i'm not sure what you mean

sturdy swan
#

You can vote please and something else how I do promotion

lone ether
#

you get people to vote

#

and auctions

sturdy swan
#

How do I get my bot to be on promotion for something like this?

lone ether
sturdy swan
#

okay

exotic osprey
#

Hi i change the name of my bot, it's update automatic ont top.gg ?

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

calm silo
#

is it possible to edit invite URL?

soft star
calm silo
#

ok

hazy cliff
#

Hello. If I happened to accidently click "Report" on a review for my bot, is there a way to rescind it or something? The review was fine.

wind quest
hazy cliff
#

thx

sturdy swan
#

@lone anvil could you please check your dm? it's urgent pls

cerulean salmon
#

Hello, how can I fix this error ?

grand prism
#

You can't

cerulean salmon
#

Oh

#

Okay, thank you

dapper locust
#

Hi, I've set up a webhook on my server to receive notifications when a user votes for my bot on Top.gg. I've also added a Discord webhook URL to this webhook field section. but this doesn't seem to be working. Is there anything specific I need to do to ensure that the message gets posted through the discord webhook?

grand prism
#

You can't use discord webhooks in this field

dapper locust
#

Thank You!

proper wing
#

What to do after this ?

#

@sudden knoll

lone ether
#

why r u pinging random people lol

proper wing
#

After that

lone ether
#

yeah

proper wing
lone ether
#

you wait for your bot to be reviewed

#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

proper wing
lone ether
#

read the embed worryThumbsUp

proper wing
#

Ok thank u

lone ether
#

nw if anythings unclear, you can click the hyperlinks

sweet wasp
#

It's been like this for a while now and I have no idea how to fix it.

stoic socket
#

what page are you on

shadow rivet
#

does the top.gg oauth still need "Knows what servers you're in?"

and why is there two?

sweet wasp
#

When voting for a bot

rigid frost
#

Site offline

#

Good now

stoic socket
#

up for me

jolly glen
#

I tried to enable reminders for 10 times now... it still doesn't work, and yes i allow it in the browser. any known issues with that?

fleet swift
#

Hey! I just see a trouble in my bot profile.

The bot profile image, doesn't show in the profile bot page. How can I fix this?

grand prism
lethal bolt
lone ether
lone ether
lone ether
fleet swift
wet root
#

i reported a comment 3 days ago still the comment is not back

wet root
#

you said in dms

hollow plume
#

Hello!

#

Can anyone help me with the Collectr Discord Bot?

#

It works perfectly for myself, but nobody else in my server can use it

#

And I don't see a way to play with any settings

meager acorn
#

how to vote

floral pagoda
#

Click “Vote” on the page

hollow plume
#

whats voting even for?

#

How do i get support for the bot im trying to use?

floral pagoda
#

-wrongserver

hollow plume
wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

hollow plume
#

IDK how to get there

#

link is bad

floral pagoda
#

Then we can’t help

hollow plume
#

well sob

hollow plume
lone ether
manic sail
#

Are vote credits still there

grand prism
#

Nope

sturdy swan
#

Is it no longer possible to add servers? I click on add and only applications are shown

grand prism
#

Yep, server list is removed

sturdy swan
grand prism
#

Nothing, you can leave it empty

#

It's optional

sturdy swan
wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

wet root
shell inlet
#

with the screenshot and bot id

wet root
sterile acorn
#

Hi! I have reported a one-star non-constructive review with just "DONT WORK", but after 2 months nothing has happened yet, is there something I'm supposed to do?

lone ether
#

You can dm a moderator with the bot id and screenshot worryThumbsUp

sterile acorn
#

Alright! Thank you!

shell inlet
#

reports will be/are being reviewed

hardy barn
#

I was wondering, there is the feature to post server count. But is there anything preventing the bot to post a fake one? I don't really get how that can be reliable

lone ether
#

-servercount

wild stoneBOT
blazing lily
# hardy barn I was wondering, there is the feature to post server count. But is there anythin...

It does rely on the honour system but, if you saw a bot declaring on top.gg to be in X servers, and you suspect it's untrue, look it up in Discord's App Directory and Discord has a counter there that it controls and shows the true number of servers the bot is in. You can compare that figure to what's in top.gg.

For my bot, I've built an hourly background task where it reports it's latest server and shard count. These stats are scrapped by dblstatistics.com regularly too for all bots so thats another avenue to look at and compare regularly growth over time to identify if it looks suspicious.

grand prism
#

Or you can use a site like https://discord.watch which displays server count of each bot from the app directory, similar to dbl statistics

blazing lily
hardy barn
hardy barn
blazing lily
winged token
#

I accidently reported a review

supple mica
lament mauve
#

Can I say anyone to see my bot? @supple mica

#

Can I say anyone to review my bot??

#

I am confused

#

Done for the first time

lament mauve
#

@wind quest

earnest palm
#

/ticket

#

How do I create a support ticket thingy

exotic geode
#

@supple mica hello

grand prism
wind quest
wind quest
#

Patience

exotic geode
#

@wind quest

#

bro you don't have any roles ... how can i trust you??

grand prism
#

You can't

wind quest
exotic geode
#

@wind quest

lone ether
#

Please stop pinging our staff

#

They will reply in their own time

exotic geode
#

sorry but i want urgent help

lone ether
#

Pinging won't help, we're volunteer workers, you'll have to be patient

exotic geode
#

could you help me because you are online right now

sturdy swan
#

Are votes from app owners no longer sent to the webhook? I voted with my own account and nothing happened, but when I told someone to vote they received it

wind quest
lone ether
#

What does it say when you click vote?

ember radish
#

hey, can anyone suggest a good bot, that posts memes regularly?

lapis palm
#

hi, my bot musico is offline, i cant find out wy, can someone help`?

sturdy swan
# lone ether Everyone's votes should be working

When I voted for the first time, I received that the vote was successful, but I did not receive the message from my application (The logic is working perfectly). however, when another user voted, he received the message from the application. then I used "texte" in the webhook area and received the message

lone ether
sturdy swan
lone ether
sturdy swan
#

How do I add my server to top GG

grand prism
#

You can't

sturdy swan
#

That's stupid

shell inlet
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

sturdy swan
#

Vote

shell inlet
#

we personally don't recommend anything

sturdy swan
#

Bruh

#

@shell inletcheck dm please

blazing lily
vagrant mason
#

Can i ask why my bot isn't the first and it has 16 votes?

supple mica
#

case sensitivity. Unsure why they're out of order though

grand prism
supple mica
#

Indexing will take a couple days to rectify

#

NyNu is right aPES2_HmmmmNod

sturdy swan
#

Your bot page is live!

If your bot was recently approved, please allow 1-3 days for your bot page to appear in search results.

sturdy swan
#

?

languid lily
sturdy swan
supple mica
pastel anchor
#

1M IQ

tulip musk
#

hi, how to change the bot's name on top.gg?