#support
1 messages · Page 84 of 1
nw all good
one more question
is this good /help command
does it fill our requeriments for the bot?
you can read how we review bots and our guidelines to see
Why does my bot page say it's "not yet approved"? When you submit your bot, we have a team of volunteers who review your bot to ensure quality and coherence with our guidelines. This process typically takes 1 to 2 weeks or more, but could vary b...
On your bot page, you are not allowed to: Include spam/junk, or completely irrelevant/nonsensical characters or phrases in your bot description or intentionally use up characters to reach the 200 character limit Mention NSFW or include any NSF...
thanks i willl
-refreshdata @radiant veldt
@radiant veldt
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
how do I advertise my server on topgg? there is no add server button only add bot
I also cant find any servers on topgg I can only find bots
nvm just found this
but whyyyyy yall were the best all the rest of the advertising websites suck!
@broken sail #announcements message
There are some people vote my bot but is not count in your web site is this normal?
Nope, all votes should go through
If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).
Here's more resources to read through regarding appeals: Ban Appeals
@bright pilot hello mate, regarding the bot, could you enable it on our server: 333949691962195969 or give me access to it? cheers
yeah ofc just sec
you invited the bot right?
if you want you can also check the bot in our server link in my bio, tho i will enable it on yours also
yes
unfortunately it has to be tested in our own testing server 
ik ik
i will add it
tho i am in school rn
so i cant know
i am sorry
okay ping me when you're able to
okey
can you send the id of the server again
sorry mate
should work now?
nope
that is wierd
guess i needed to make a channel with that name
no bot should make
can you verify me because i put a bogus email
channels when invited
what your username
it didnt because we give permissions on a need by need basis
same as discord username
okey
ah
tho you need to create videos
in channel that it says
yeah i made one dw
when bot is invited he create two channles
moderete long and that one
moderete long is for admins to see what is bot doing
ic
works?
nope
you can do this later since you said you're in school
- i'm going to sleep, so please dm me instead of here
okey
sure
if i do it in school i will dm you


what is the range of the double vote period? fri-sun? midnight? utc?
How to get my bot Top
Hello, sorry to bother. It's been two days I try to submit a bot at top.gg, but the submit buton doesn't do nothing. When I loock into the dev-tools, I get this.
The other button (return) works as intended.
I tried in firefox & chrome
Can you show what details you've entered?
Could be an issue with the description or tags or smth
Nop, error remains
I've got 2 more ideas
Can you try removing the tags with a capital first letter?
(i hope thats not the issue)
Failed to load resource: net::ERR_FAILED
add:1 Access to XMLHttpRequest at 'https://ampltd.top.gg/' from origin 'https://top.gg' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
5f9fef99.cfda14d06ff45b09.js:1
POST https://ampltd.top.gg/ net::ERR_FAILED 521
I don't think tags have someone to do here
this is unrelated to submitting 
80% of submission issues are tag related
Nop, nothing again
ampltd shouldn't affect it
Damn, can you just try submitting with little to no data? So the bear minimum description length (200), abre minimum short description, no tags etc. And try editing them them all after when the bot is submitted?
I had someone in support tickets like 2 days ago that ran into the same issue, apparently it worked the next day when they had replaced their invite link with a shorted one (e.g. bit.ly)
you could also try clicking on the network tab before submitting and then look at the submit API request - theres quite a few errors that don't get handled visually but the error message the API returns gives more context
I tried to remove everything, including invit link and nothing got send
The surprise is here
Like the icon is not fetched here, but was here
Maybe emoji in name can cause problem?
The icon should be fetched when the bot is posted onto the site
its not possible to remove a bot 
changed browser and it worked, i was using chrome with no extensions so 
It seems it was because of the emoji ?
I retried after remove it + in firefox private navigation and the bot was submitted
I also added "prefix", maybe it was that?
My bot doesn't have prefix as it use slashcommands
prefix would still be / to indicate slash commands
Yeah, I do that
Maybe it will be cool if the submitting indicate the problem because well. There was nothing
prefix is a required text box if you didn't notice, probably why the bot wasn't submitting
adblock
i don't have an adblocker on tho
wait, this was without extensions 
yeah
i know my ublock is basically blocking all modals, so if i wanna delete something i need to disable it
and if the modal get blocked it looks exactly like that
i'll add your report onto the issue
yeah same
tfw have to use topgg without adblock 😔
even when i used an adblock, top.gg was whitelisted because i know the site doesn't work well with it on
get votes on it
and it will show up above other bots with less votes
Salut pourquoi quand j’appuie sur le bouton submit bot sa fait rien ces normale ?
Veuillez remplir uniquement les parties requises telles que la description longue, le préfixe, la catégorie et essayez de soumettre. Assurez-vous de désactiver les bloqueurs de publicités et les VPN
Ok merci
Je vais tester
why does it say "Application is not puplic" after i made it public, its been 20 minutes
Sa ne marche toujours pas
Et comment on désactive les VPN ?
Sa me fait sa : Erreur d'application : une exception côté client s'est produite (voir la console du navigateur pour plus d'informations) .
Wait an hour
dans ce cas, veuillez vider le cache de votre navigateur et vider les cookies
Comment on fait ?😅
tu es au téléphone ?
Oe
Quel navigateur utilisez-vous? chrome?
J’utilise Google
d'accord. veuillez accéder aux paramètres du téléphone > applications > rechercher Google > effacer toutes les données. puis réessaye
La ?
??
Ah nan
No
Je suis en France
La
Ces la ? @lone ether dsl pour le ping
Im trying to switch my bot's team but when i save it, it says im unauthorized to that
Also i have deleted the old team but it still shows up on my bot's page
Je ne sais pas comment effacer le cache/les cookies sur iPhone. s'il vous plaît, recherchez-le sur Google
Are you the bot's owner?
Yes i am
Did you remove the team members first?
I deleted it
Alright
After doing that, i was made Creator but lost the "edit" button
Edit should be under the info tab
Nope, i don't have creator control access tho i tried to edit from my profile it just show this:
Still same issue
Can you send your bots page
Empowering Conversations: Meet Female AI Chat Bot, Alice.
Empowering Conversations: Meet Female AI Chat Bot, Alice.
I can see the edit button
Can you send a ss when you click here
It's not showing up for me
Like the whole screen ?
Yes
Like this?
Ok merci
aucun problème
Can you try logging out and logging back in again
Try all the steps in the latest pinned message
Okay
Welph all 5 steps didn't work so ill wait till morning i guess
Yes
Please come back in a couple of hours if it still doesn't work later
Alright
yo
Hello
Can someone help me its been 3 weeks since I sent my bot off to review but still no answer.
you submitted it last night, it was already reviewed today
its been 16 hours, not 3 weeks 
Oh I'm sorry
And that is my bot I came up with that name
I don't have any experience with coding bots so I just used bot ghost
Oh I need to make custom commands?
Okay
Bet
Nothing, leave it blank
But i have already put the url of support server and submitted the form.
That's fine
Does first 100 votes still give credits?
Nope
How long does it take, untill you can server server_count and shard_count on the bot's page?
this is waht i send through a POST request as body params with headers "Authorization": "thetokenfromthepage"
const params = new URLSearchParams({
"server_count": `${guilds}`,
"shard_count": `${manager.totalShards}`
});
after 2 days no data is visible
Read the documentation carefully
server_count and shard_count should be a number
And by the way I see that the look of the documentation has changed, which is a positive thing
the body has to be application/json iirc
I voted for Miki and Tatsu but got stuck with Owo and Koya. I am logged in already yet the site says otherwise. Cleared browser etc to no avail. Stuck for over 15 minutes now have reloaded page nearly 50 times
It worked couple months only like that
Ill change it tho thanks
Can you send me a link of the docs please?
Now it's stuck at voting LOL..
my resguilds is an array of [guildAmount, guildAmount, guildAmount]
const params = {
server_count: (resGuilds||[]).reduce((p, n) => p + n, 0),
shards: resGuilds,
shard_count: totalShards
}
will that get me shard specific information?
This issue hasn't been resolved yet
Any mods there?
is there a way to add more owners that can manage the bot?
Ig, by making a team
ah thanks
yes
@fluid birch could you try edit their desc and save please https://top.gg/bot/1111646562687397928/edit
worked
@glacial trout u mind checking now?
Yes it does, thank you for helping
Hey, is the "submit bot" button not working?
I think the whole site doesn't work for me. Some buttons even lock my scrolling until I refresh the page.
Oh nvm, now everything works, after like 8 page refreshes...
Oop
If my bot has features like antinuke then I think it is really important to have control over the whole server. For highest possible security
can any one let me know to get id no of my acc
-topggid
@sturdy swan
thank you
Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo
-botinfo
You need to provide a bot to find
-botinfo @wild stone
-snipe
Hi, is it wrong to have commands like waifu, meme which get a picture from an API and send it?
No
Please use commands in #commands
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines#:~:text=List the incorrect prefix on your bot page
Incorrect prefix or correct prefix?
On your bot page, you are not allowed to: Include spam/junk, or completely irrelevant/nonsensical characters or phrases in your bot description or intentionally use up characters to reach the 200 character limit Mention NSFW or include any NSF...
Your bot page should not contain an incorrect prefix
Up to you
Okay
hey my bot got removed with no reason provided
which bot?
we state we are not official plus there hundres like that
still will rename the bot
yes we're aware of the clones, mods are doing their best to remove all of em
Could you try clearing your cache?
Your browser's
Chrome
Also maybe close all your tabs lmao, u got over 99 open
I did that but had the same problem
Do you have a solution?
Can you try submitting bot with only the required things
Like long desc, prefix and a category
Poggers
You can click edit and add in all the other information you want
nice

Nuke bot ?
@floral pagoda @limpid shadow because they haven't approved my bot to a friend they checked it in 10 minutes
bot reviewers review bots in their free time, there's no guarantee when your bot will be reviewed. the current wait time is 1-2 days
p.s. please don't post the same thing in multiple channels 
okay
how do u add a server to top.gg
i dont have the button only the bot one for some reasonm?
@stark shard
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
thank u
To add your server to top.gg, you typically need to follow these steps:Create an account: If you don't have an account on top.gg yet, you'll need to create one. You can sign up using your email address or through Discord.Login: Once you have an account, log in to the top.gg website.Navigate to the servers page: Look for a section or page dedicated to servers. It might be labeled "Servers" or "Add Server."Add your server: There should be an option to add your server. Click on it, and you'll likely be prompted to provide some information about your server, such as its name, description, and invite link.Verification: Depending on top.gg's policies, you might need to go through a verification process to confirm that you own or have permission to add the server.Submit: After providing all the necessary information and completing any verification steps, submit your server for review.Review process: Your server will then go through a review process by the top.gg team to ensure it complies with their guidelines.Approval: Once your server is approved, it will be listed on top.gg, and users will be able to discover and join it.Please note that the exact steps and requirements may vary slightly depending on any updates or changes made by top.gg. It's always a good idea to refer to their official documentation or support resources for the most accurate instructions.
I hope that helps
did you just use chatgpt
no'
i seen
you definetely did use some AI service, because
a) the formatting is messed up, which means you copied it from somewhere
b) The majority of your message is incorrect and appears to be getting mixed with our bot queue
dont claim what AI says as fact
Isn't it wrong to delete bot for no reason?
My bot doesn't even send message of permission requirement of bot for lock command. Please check
There is no way bot asking for permission
use the discord ID, not the username
reach out to the BR declining the bot for more info
who is 'BR'?
Bot Reviewer
the user needs to have logged into top.gg before i believe
Please wait up to 2 days for a reply, we all have lives outside of discord 🙏🏽
Wait 24h
Bump your message
Wait 24h
Still nothing? Reach out to someone else (including a CM)
Is usually what I would recommend 🙂
ok
The user you're trying to add does not exist on Top.gg
They'll have to log into Top.gg at least once
he loged in 3-4 times
https://top.gg/user/385876558369390593 no user here
oh nvm
there wasnt one 5 minutes ago though
sorry my bad after i clicked 6-7 time in once team accepted
so try again
Can I restart my bot? Cause if I do so you people may say I edited the code of my bot and fixed the manage_roles permission issue
There are no issues if you update your bot's code, although if the bot gets tested in that exact time window then you may end up getting the bot declined again for being offline
ok
Hello can someone help me this is my bot https://top.gg/bot/1210185121894891550 its name is Discrypto still showing Palshru and I have changed the pfp too no changes are visible in the site???
Unleash the power of virtual Cryptocurrency with Discrypto Bot!
-refreshdata
@acoustic saddle
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Hey there! I'm the admin of a Discord server. I added it to Top.gg in order to be able to bump the server. However, I get a notification saying that the server has been discontinued. That happens when I click on the "edit" button from the server, on my profile tab. When I click on "view" I get redirected to a 404 error page". I would like to know what caused this problem and how I can get if fixed. Thank you!
-servers
@vocal heart
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
Hey! This was answered for you the first time you asked, and you even acknowledged with a 👍 👀
hi! i was wondering if its allowed/possible to add user apps to top.gg, i couldnt really find any information about that
Hi! I am having trouble voting for anigame.
whats the issue?
It’s just stuck loading. And I could vote for Karuta just fine. And I already tried refreshing and restarting
have you tried clearing your cache?
Like this
No
try please
Still stuck
can you try logging out and logging back in
Of top gg?
Still stuck
try another browser
I’m on mobile
try again later in that case
some people have at least 2 browsers on phone so just in case
try incognito as well
try the actual browser
in-app doesn't work sometimes, using the browser itself is most reliable
hi can smone tell me what's the reason to ban this discord account : ahmhesham
Thanks. Works now.

can you send the user ID please
692057512463302728
so
are they your accounts?
how to remove this ban
-appeal
If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).
Here's more resources to read through regarding appeals: Ban Appeals
this one is mine
the other one was with my friend
okay
he did the ads
click on the hyperlink
👀
so i just want my account to be unbanned
read here
So you're evading a ban to ask why your previously banned account was banned for ban evasion 
alright thanks u deserve the bot reviewer of the month 
dont care about this account this time
xddddddddddddd yes i'm brave thing to do ha if i got banned too ill uninstall discord
i hope they unban me
ya u will ban me right
Yeah, ban evasion
Yeah, all three banned accounts
okay ill wait ban me so u dont get any proplems its your work
-b 1194578674687688805 ban evasion of 784630535736918047
ahmhesham2#0 was successfully banned.
Why my bot avatar is not displaying?
Note: It's an animated avatar
https://top.gg/bot/1064588086840926288
Nevermind, Now the avatar is back
-apps
@fast sluice
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
animated pfps aren't supported yet
How do I remove a bot?
you can click "delete" under creator controls on your bot's main page
thanks

What exactly would one get with topgg premium besides the no ads?
for now that's about it, if you dislike the ads you can get rid of them.
Plus when you subscribe, you help the Developers out a lot for their very long work on the website.
And you can also make your bot page look wayy cooler by adding pictures and adding a showcase of your bot's website.
Note: you dont need premium for that
Really, how?
You can use html tags and css in your bot description
-htmldesc
@winged token
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.
So adding a picture is simple as <img src="link.npg">
This doesn't work and you won't be able to set the banner
Is there no way?
Not exactly a banner but you can use css to change the background image on the entire page
But this thing doesn't work rn?
And also I'll test this out a bit
Also the website display is premium right?
This banner feature has not been working properly for several months now so no, it doesn't work now and it probably won't work until there is an update
And how do I get this website display
like the green-bot
how do you set that up
also the images are abit big how do I resize them?
Y’all I purchased a auction slot and it isn’t going away on open payment I got a recipe too
open a ticket in #auctions-tickets
how to add
HMTL
Why Has My Bot Not Been Approved? It's been 2 days and nothing?
@fluid birch @steady finch
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is a few days or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Why this is loading
But a very friend got it approved in 10 minutes.
Because at that moment someone was checking the queue of bots. The people responsible for this do it in their free time
We review bots in our free time. And keep note that we have lives.
@steady finch
I know but yesterday and today there are 3 reviewers on
We are volunteers, we have other stuff to do. Please wait a few more days.
😐
Try clearing your cache, and try again.
I have done more than 3 times
It still loading on that page
Try using another browser, that might help.
I am using Google Chrome
Isn't a good browser?

Is there a way to suggest something
Thank you so much for your time!
What's your bot's ID
Please try the steps written in the latest pinned message
1223039850580676818
You've been waiting a little over 12 hours
Stop nagging us to review the bot I've told you already just be patient
The current wait time is 1-2 days
Both times your bot was offline, that's not our fault sir
Okay?
We're volunteers, we don't just review bots because someone tells us to
Be patient
okay
Your bot was submitted 15 hours ago
be patient as it can be up to 7 days
We don't want it to be 7 days now do we 
Why bot image not showing in the website
Hi @supple mica ! FYI the banner shown on top of this section is pointing to a broken page (404) https://top.gg/tag/crypto
Broken link being https://top.gg/dao
-refreshdata
@pastel skiff
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Animated pfps aren't supported yet but they will be 
I don’t even have my own bot lol I just vote on other people’s bots for games
Hi, it will not let me submit my bot
I tried both Chrome and Safari
521 Error
Please ping me if you respond
Yup just like you
Also cleared the cache and used different browsers
Have you tried all the steps on latest pinned msg
One of them usually works 💪🏽
Oh wait you're trying to add a bot
yes
Can you try submitting it only with the required things
ok
Prefix, long description and one category tag
You can edit the bot later and add whatever you need
I see what it was, didn't add a prefix. Maybe wanna mark that box as required, it currently is not
this is unrelated
thats attempting to send stats to an analytics host that is down right now
It is
It's above the optional section
but all other non optional boxes have a little red indicator
Plus it doesn't tell you what went wrong if you submit without it, that'd be nice
where is the trending page
They haven't approved my bot yet, no, how sad, I'm already waiting for 2 days.
The waiting time resets every time you submit your bot so it is 1-2 per submit
When your bot is declined and you submit it again, it goes to the end of the queue
waiting less than 24 hours
not too sure how you can time travel
but lets be accurate when saying how long we are waiting 
Wassah support people, I might have a slight problem
I submitted a bot about 28-31 hours ago and was told by a friend that I should get a ping when it goes into the system. I didn't get the ping. I was then told to submit it again so I submitted it again and also didn't get a ping the secont time either
Where is the new page
can you send your bot's ID please
what page?
Can I dm it?
1184527859319066706
yeah there's no logs of you submitting a bot
can you fill out the required parts only and try submitting please
that would be the long description, prefix and category only
I’m on a Mcdonalds run, should be able to shortly
Just tried submitting it again, I think the button on the website is broken
Is it stuck loading for you?
I believe you may have an issue with your submission details in that case
Can you try submitting with just the bare minimum descriptions tags prefix etc.
then edit the proper information when its listed
Can I fill the description with filler and edit upon approval/submission ?
Yep
sure thing
I just hit the button and the website seems to have broken. The "Submit Bot" button doesn't trigger and when I hit it, it disabled my scroll wheel on my mouse
The "Go Back" button redirects to the landing page for the website
Just got this error upon logging in and out again
yup try again in 48 hours
you're leaving the headline empty that could be causing issues too
ye my b for late response but the menu to delete it just pops up for a milisecond and disappears
turn off adblockers and vpns
Zobs said to only fill out the required sections then provided a list for which the headline was not a part
i am zobs
💀
sorry i missed the headline but yeah fill that out too and try again please
I’ll fill it out in 2 days unless you could get rid of the time
Ah usually it doesn't take a full 2 days
give it 10-15 mins
Hello im trying to delete my top.gg account, ive tried deleting my old team i had setup and its gone on my overview page but not on my settings page preventing me from deleting my account
whenever I click the delete team button I get this error in the console
any help would be greatly appreciated
can you try logging out and logging back in?
sure
i see the team is still there
i tried but nothing changed
can you try removing the user first
can you try from a different browser
yeah the members page is still giving me a 404 like before
alr 😭 thanks for trying
feel free to try the steps in the latest pinned message
maybe one will work
(try incognito first)
If the goal is to delete the account making a ticket should be fine too.
They should be able to force delete it.
oh ok thanks
Why does top.gg contain discord bots with leaked srcs?
lnl-prime is a copy of Ultron
I modified Ultron and made it BlaZe
and when I'm trying to verify BlaZe you say it is the copy of lnl prime seriously?
Do you know jow much effort it takes to code a bot? BlaZe runs on the latest version of discord.py on Python 3.11 with PostgreSQL
Feel free to report that bot if it's a copy of a open source project! We do our best not to accept unmodified clones but we're humans and make mistakes sometimes
Where as lnl prime is using SQLite which was coded by me 2 years ago
Where do I report?
I have so many proofs of owning this SRC
You can report it directly via the bot page
I have coded its each line
would that really be helpful to verify my bot? or those are just ignored
If you claim and can prove you are the original author of the bot that was leaked it'd likely help indeed 
you can link the github to your profile
Given you access to the repo.
holy
I highly doubt he owns apollo tho he doesnt
Hi @lone ether, thank you for reviewing my bot. The bot you declined is definitely modified as it is Jesse Pinkman you are interacting with and not any other character. You also didn't provide a bot that is the unmodified copy of..
Additionally I'm not spamming/spawning bots as you can see on my bot page: https://top.gg/user/472049599455322112
Can I submit again without you declining for that reason you provided?
Hey, need help with bot ownership transfer.
site works great!
I even tried a link from another bots page!
its currently impossible to set a background 🤣
they have been broken for a while, use custom css in your bots description
I swear i tried that and it didnt let me post it with css
sort of works thanks, i just need a bigger image
anyone? <@&817055174613794826>
Putting link in bio doesn't always mean owning something
please dm an online moderator they will help you with it
please dm me if it's regarding a bot decline, i don't discuss that here 
@gritty hinge hello mate, i didn't say keep it as a filler until it's approved lmao, i said you can edit the details after you submit it to the site https://i.imgur.com/Vs6Eiuo.png
i will test the bot now but please edit the description lmao
Ah, my B
Editing now
Btw, the minimum perms the bot needs is seeing/reading channel topic, managing and sending messages
that's fine i gathered
Sweet, thank you Zobs

Just edited and added more/updated descriptions
poggers
@lethal bolt sent you a frnd req since your dms are closed, need help with bot ownership transfer
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
yeah my bad, i forgot when i closed my dms, must have been ages 
Hello, could i get some help?
My bot has no command role list. the bot loads the word list as a user in the command role <user> <role>.
there's no use bringing it here, i've already told you what you need to do
These are all subcommands associated with the group command role
what's up?
again, this is your bot's issue so you have to fix it, it's not on me that the command worked and the bot got declined
It does NOT have any command role list
so are you saying i faked my screenshot?
Do you see any command role list?
I mean, there is a misunderstanding
what do you expect the bot to reply on that command? bot has no such command lol what do I fix
return an error saying command doesn't exist
?
Classic spaghetti code
okay wait
using main bot or tester
the one that you're going to submit on the site lol
but why the list isn't enough to understand that the command doesn't exist
doesn't this say everything?
i ran a command > it said it's missing permissions when it doesn't need one > decline
So why is your bot asking for permissions to execute a command that doesn't exist? Your bot should first make sure that the command exists and then check permissions
should I use a jsk command and show you all commands of that cog?
Everything was explained in ixz's DM
please move to #development if you want to continue on the subject
cause i told him to stop dming me about it after i explained it
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
go ahead, he will tell you the exact same thing
i do not know why you're arguing about this because the decline reason wasn't a mistake
Go top.gg website
And there is button add bot
And then do all what they ask
next to add bot there is also an add discord server button
ok wait
here
@left kindle
-servers
@jade grove
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
ok
Because people add them and then forget about them
It often happens that people are bored with "programming" because it does not look like they imagined it and top.gg does not remove bots that are inactive
good evening,
if I suggest my bot to your site, and use this line (in discord.js V14): .setDefaultMemberPermissions(PermissionFlagsBits.BanMembers) (the permission changes depending on the command in question)
is this allowed? because the command in question won't appear in the application's commands if you don't have the required permission.
hi
I am here for a request I was told that I need to talk to a moderator here.
@lone anvil
👋
@limpid shadow
One is a site developer, the other is a community manager.
I'm not home rn, I cant do transfers.
ohh okey 😦 can you tag someone who can make a transfer?
@shell inlet wanna do a transfer? ^-^
okey thnx for your help ❤️
hey you can shoot me a dm
I wrote on dm
good morning
i need to ask why iam blocked to add PROBOT to my server
thanks
-wrongserver
@quasi nova
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
sorry and thank u
np
i by mistake reported review
Which posts review can you send DM me about that one
Is there anything else we can do in addition to report 1 star reviews that are basically troll?
🤨
Hi any help?
I am a human (I think)
Would we even know we were actually robots?
One message removed from a suspended account.
One message removed from a suspended account.
Oh that would help 😂
can you help me ?
..
... dbl
One message removed from a suspended account.
according to you when the review will be back ?
as it is gone
dude not replied ...
mention off
I was working sorry, lets take a look
@lone ether I was instructed to message the reviewer's DM, but I can't message you.
probably because you have closed your dms
Everything is enabled
have you disabled in this particular server, check maybe
because none of our reviewers have their dms closed
Everything is enabled too, I will try to send a message again
Im trying to submit my Bot, but its loading for 5min ...
i tried 5 times
maybe its a problem with opera
it worked on my phone
so ehm I clicked away a popup when adding a new language to my bot which would probably explained my question, but how come I cannot save after adding a new language?
Google what the iframe html tag does
Thank you so much!
I want to transfer my bot's topgg page ownership to my account
Earlier it was on my partner Developer and due to some reasons he had to leave discord and delete his account
Now I want to gain access to my bot's top.gg page , is there a way I can do that ?
Please ping me while replying
Dm a mods for it
I need to delete the bot
ID 1084546395438067722
You can delete your bot yourself via the website
What can i do now
Hey so, topgg doesn't allow us to advertise discord servers?
Ooh ok
This is official mail
Hello, as the message mentions, please contact with any of the Moderators to go through with the rest of the process.
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
@ripe bolt ^^
Can i get moderator user tag
@limpid shadow sir what can i do now
@sturdy swan Veld is not responsible for that. People with the <@&304313580025544704> rank are the people you should contact.
Ok
For example:
@fluid birch
@shell inlet
@pliant mauve
Ok
@fluid birch sir what can i do now
.
please stop pinging staff members
you have to direct message a moderator when they come online, none are online right now
Bro I'm not pinging i edit the measage with tag
aight my bad
@lone ether If everyone chooses everyone when starting the raffle due to the need to assign everyone, we do not have a situation such as not wanting that authorization unnecessarily.
it throws a label in the place above, there is no such thing as an error
That should work
so the result is
Just don't make it a requirement
Yes, you're right here, but the users asked me to do it.
as a necessity, since it is part of this system, it is not normal to ask for this permission anyway.
Hmm
Unfortunately it goes against our guidelines, I'm sure you can figure something out 
Okay, fine, fine. I'll unauthorize and reapply.
Are you just gonna authorise it back if it's approved lol
no?
if the user says why didn't the user tag, I will say authorize from the server settings
What you want is for me to remove it, right? I have removed it, you can watch my edits if you want, but I'm not going to change it, I don't care. I'm trying to get approval here because my bot's support server has a top.gg vote system.
which command
The giveaway command
send me a screen shot?
Moving to dms so we don't clutter
379904 There is no mention everyone in this authorization.
waiting for what
?
You can vote please and something else how I do promotion
How do I get my bot to be on promotion for something like this?
okay
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
is it possible to edit invite URL?
Yes
ok
Hello. If I happened to accidently click "Report" on a review for my bot, is there a way to rescind it or something? The review was fine.
Hey.
Don't worry about that. It won't cause any issues.
thx
@lone anvil could you please check your dm? it's urgent pls
You can't
Hi, I've set up a webhook on my server to receive notifications when a user votes for my bot on Top.gg. I've also added a Discord webhook URL to this webhook field section. but this doesn't seem to be working. Is there anything specific I need to do to ensure that the message gets posted through the discord webhook?
You can't use discord webhooks in this field
If you want to use Discord webhooks, use a bot like Vote Tracker or an third party tool like https://webhook-topgg.com
Simplifying top.gg webhooks for all users, allowing non-developers and developers to use webhooks for their bot and server without confusing configuration.
Thank You!
yeah
After submit bot what are the steps ?
When will my bot be reviewed?
Currently our average bot reviewal time is a few days or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
No other page ?
read the embed 
Ok thank u
nw if anythings unclear, you can click the hyperlinks
It's been like this for a while now and I have no idea how to fix it.
what page are you on
does the top.gg oauth still need "Knows what servers you're in?"
and why is there two?
up for me
I tried to enable reminders for 10 times now... it still doesn't work, and yes i allow it in the browser. any known issues with that?
Hey! I just see a trouble in my bot profile.
The bot profile image, doesn't show in the profile bot page. How can I fix this?
Like that
hey there, is it all good now?
reminders are buggy, try use a discord bot for reminders or something else
one for the bot (no longer in use) and one for the site
try the steps in the latest pinned message
Yes sir. Thanks! ♥️
i reported a comment 3 days ago still the comment is not back
Hello!
Can anyone help me with the Collectr Discord Bot?
It works perfectly for myself, but nobody else in my server can use it
And I don't see a way to play with any settings
how to vote
Click “Vote” on the page
Contact someone on their support server
-wrongserver
the link is expired
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Then we can’t help
well sob
THANK U

Are vote credits still there
Nope
Is it no longer possible to add servers? I click on add and only applications are shown
Yep, server list is removed
then in the edit applications area, where it has written "Support Server Link The Top.gg link for the main community associated with your bot." What should I say exactly?
I wanted to add it because I saw that it looks more presentably elegant
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
can anyone help me ?
dm me
with the screenshot and bot id
done
Hi! I have reported a one-star non-constructive review with just "DONT WORK", but after 2 months nothing has happened yet, is there something I'm supposed to do?
You can dm a moderator with the bot id and screenshot 
Alright! Thank you!
reports will be/are being reviewed
I was wondering, there is the feature to post server count. But is there anything preventing the bot to post a fake one? I don't really get how that can be reliable
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
It does rely on the honour system but, if you saw a bot declaring on top.gg to be in X servers, and you suspect it's untrue, look it up in Discord's App Directory and Discord has a counter there that it controls and shows the true number of servers the bot is in. You can compare that figure to what's in top.gg.
For my bot, I've built an hourly background task where it reports it's latest server and shard count. These stats are scrapped by dblstatistics.com regularly too for all bots so thats another avenue to look at and compare regularly growth over time to identify if it looks suspicious.
Or you can use a site like https://discord.watch which displays server count of each bot from the app directory, similar to dbl statistics
This is another cool site! Bookmarked! Thanks! 😁
Yeah that's what I tought. I mean I don't really rely on that info so much, but I just wondered how much I could rely on it. Also, because I recently restarted posting the server counts there is a 40 servers bump in one post and I wondered if that would be blocked.
Very nice website btw, thanks !
Yeah it's all good. The only moderation on it, that I'm aware of, is rate limits. If we spam it too hard it'll block us, understandably. 👍
I accidently reported a review
If it doesnt violate our guidelines, our mods will clear the flag and it won't be removed. Otherwise you can also reach out to a mod and ask them to make sure it gets cleared
Can I say anyone to see my bot? @supple mica
Can I say anyone to review my bot??
I am confused
Done for the first time
@wind quest
@supple mica hello
Support tickets can only be created for auctions on the #auctions-tickets channel
Hello, don't just ping randomly, please give us your question.
It will be reviewed once it hits the queue.
Patience
can you please dm me?
@wind quest
bro you don't have any roles ... how can i trust you??
You can't
You can DM me your issue as well, that is not a problem. I personally won't DM anyone unless they ask for help.
check your dm please
@wind quest
sorry but i want urgent help
Pinging won't help, we're volunteer workers, you'll have to be patient
could you help me because you are online right now
Are votes from app owners no longer sent to the webhook? I voted with my own account and nothing happened, but when I told someone to vote they received it
Could be an issue on our end. I'll forward the question to our development team and will get back to you as soon as possible.
Thanks 
Everyone's votes should be working
What does it say when you click vote?
hey, can anyone suggest a good bot, that posts memes regularly?
hi, my bot musico is offline, i cant find out wy, can someone help`?
When I voted for the first time, I received that the vote was successful, but I did not receive the message from my application (The logic is working perfectly). however, when another user voted, he received the message from the application. then I used "texte" in the webhook area and received the message
If it says that the vote went through on our end, then it went thru, might be a glitch. Please try again or another browser
This only happened to me as I am the owner of the application, but in 12 hours I will try with another browser and return here

How do I add my server to top GG
You can't
That's stupid
-servers
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
we personally don't recommend anything
If thats your own bot, as in you're the developer for it (or one of it's developers at least) and need tech support, try #development. But if you're a consumer, you'll have to try their official bot support server. Hope that helps.
Can i ask why my bot isn't the first and it has 16 votes?
case sensitivity. Unsure why they're out of order though
Perhaps it's because the bot was approved today and it should be sorted out over time?

didn't realise it was approved today
Indexing will take a couple days to rectify
NyNu is right 
Your bot page is live!
If your bot was recently approved, please allow 1-3 days for your bot page to appear in search results.
When it's going to go away
?
it wont

🧍♂️
1M IQ


