support

[somber fjord]

oh so the admin cannot add it? dats not pog

[soft star]

this is topgg not discord bot list.com

[light rain]

Well tecnily topgg used to be dbl

[soft star]

i know

[plain solstice]

hola

chau

[quiet snow]

I need help, I have been voting everyday for the bots I use and haven't been getting anything (I use Karuta, Tofu, and Sofi and they all have said its an issue with topgg) They give either tickets, clovers, or wists for a vote and I am not getting any

[floral pagoda]

Not really an issue on our end if they don’t reward you

[lone ether]

go to the support server for each of those bots and ask for help there

[sacred basin]

Cheering you on frosty, only like 30 more bots till you get to mine 😍

[zealous thicket]

Hello, would it be possible to know why my bot got denied from top.gg?

I did not receive any e-mails or whatsoever, the bot joined the testing server, and 5 seconds later it was removed from my profile

It was in the server for less than a minute 😂

[soft star]

you dont get emails about bots but

you will get dm by @wild stone or you would get ping in #mod-logs

[soft star]

in this case

[zealous thicket]

It's almost the same way of working as my other bot

which was approved

[soft star]

sometimes bugs can happen

[zealous thicket]

Also, it should've send a message if it found a channel it could talk in

For the help portion

• the description was VERY descriptive about the setup

[soft star]

dm @wind quest about what happened, he would explain it

[zealous thicket]

I'll just add a help command

with the same text

[soft star]

okie

[zealous thicket]

Is there a way to re-add it without going through the whole ordeal of filling in the forms again?

[soft star]

no sadly

[zealous thicket]

Sigh

[buoyant mortar]

I cannot add my server to top.gg its says 404 error.

im the owner of the server but still not showing on the server

[wind quest]

404 means page is not found, make sure you're at the correct url.

[buoyant mortar]

im at correct url i used bots link

[wind quest]

can you send me the link

[buoyant mortar]

ok

https://top.gg/servers/add/1180597538336821459?botAdded=true

actually 400 not 404 lol

@wind quest

[wind quest]

Oh

try adding it once again

restart basically

[buoyant mortar]

i tried like 5 times

💀

[wind quest]

Then it's our webpage problem

I think

[buoyant mortar]

hmm

[wind quest]

400 usually means that the server cannot proccess the request

[buoyant mortar]

hmm

thnx

it worked

[wind quest]

Nice

[old hatch]

do you guys know where my bot is at to be approved or not approved?

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[visual marsh]

Hi ! Somehow when i click here it does 403 forbiden

i tried closing the page , reloading it doesnt work

even with the link in #logs it doesnt work

i really hope i dont have to redo all of it i took a while to craft the long description

using different navigator didnt change anything

[light rain]

Still pending
Havent been reviewed

[visual marsh]

yes i know but earlier i was able to click on view to view or edit to edit

now it does 403

And trying to re-ad the bot say that the bot was already submitted X_x

i guess ill wait but im affraid if i cant acess myself the page i dont know how top.gg will be able to do so

[small oak]

I guess try signing in again on the top.gg website

[visual marsh]

sadly that did not fix it

[small oak]

sometimes your token get expired but the frontend website do not sync with it
maybe not in ur case :/

[visual marsh]

umh ok what should i do then ?

[small oak]

403 means unauthorized so you don't have the permissions to edit the bot maybe

[visual marsh]

but thats is litterally my bot xD

[small oak]

I guess just wait till your bot get reviewed

[visual marsh]

tough the thing is i think i know what bugged it. In one of my many edit i saw the team member so i was like oh i should add a team with my dev. So i did and selected it. When i got back to my profile on top.GG it somehow showed 2 team. Why ? I dont know. So i deleted the one who did not have the invite for my dev.

So my tought is maybe the bot got link to the one i deleted ?

[small oak]

[visual marsh]

i dont know honestly i just remember the page saying transfering ownership to the team

well i guess its just as you said ill wait for the team to get there eventually

[small oak]

thats much complicated than I thought
Bot ownership to a team which doesn't exist anymore ?

[visual marsh]

its just an hypothesis as i know there was defitely 2 team bot name Valentina team at one point and i delete one

[nocturne shard]

Hello, so When I put a I.imgur.com image it just says "only png and jpeg" which my image is jpeg idk why it's saying that, can someone help me?

[visual marsh]

it says jpg down there tough

its not too hard to save as png or jpg instead so it should work as those

[nocturne shard]

it say that in the description still (jpeg is jpg I think)

[visual marsh]

i can confirm that jpg is pretty much the same, png allow for transparency. But like i said try the other option to see

[nocturne shard]

alr I'll try

[iron urchin]

My bot will still take a long time to be accepted...??

[wild stone]

@iron urchin

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[iron urchin]

okay thx

[earnest wharf]

its a bug

you can't set them at the moment

[visual marsh]

If anyone know about my problem it's stills going strkng

[fluid birch]

What problem?

[visual marsh]

im reffering about this

[visual marsh]

and like i said i think its because of this :

tough the thing is i think i know what bugged it. In one of my many edit i saw the team member so i was like oh i should add a team with my dev. So i did and selected it. When i got back to my profile on top.GG it somehow showed 2 team. Why ? I dont know. So i deleted the one who did not have the invite for my dev.
So my tought is maybe the bot got link to the one i deleted ?

[sturdy swan]

I removed my bot from top.gg because it was shut down, then i re-purposed it and re applied for top.gg, now that it’s back on it’s still kept all the reviews and other data from the past bot. Why? It should’ve been reset

[shell inlet]

no, it still stays in the server-side cache, im guessing it's just been few weeks/months since u shut down and re-added

if you want to delete old reviews i can do it for u shoot me a dm

I'm sorry im not sure what you're trying to say, we're not disboard support server and can you elaborate

top.gg to advertise my server in the invite link will not work

remove the discord.com/invite

just put the code after discord.gg/

[visual marsh]

Mmh no update on my situation?

New people keep getting help before me :S

[winged dew]

When I attempt to add my server, https://top.gg/servers/new shows no servers. Server is .gg/goshadow

[tawny vale]

Hi

[topaz aspen]

My bot is bugged on top.gg ...

the avatar of the bot is not loaded, I've tried everything.

[grand prism]

Have you tried refreshing data and then clicking edit -> save?

[topaz aspen]

yeah

[grand prism]

So you need to wait

Maybe one day it's gonna change

[versed ore]

Hey, I'm having issues adding team members. Used with and without hashtag, triple chacked username

Is it bugged or?

Definately bugged, I created one team, now it's 4....

No way to delete them either???

[floral pagoda]

We can delete them for you. Kindly send someone a direct message

[visual marsh]

Yeah team is definitely bug I've been trying to get a hold of support here but support is flooded x_x

[floral pagoda]

Well, now one is here. What do you need help with?

[floral pagoda]

You can clearly only invite a team member via ID

[visual marsh]

Well I've try to add my bot this morning and created a team as well for me and my dev. When I selected it in the bot page and went back to my profile the team was there in double. I deleted the doubled one and now I don't have access to my bot request to be added

[floral pagoda]

Well, first thing: You should not try to create a team for an unapproved bot... Second thing: I can delete the bot for you and you can re-add it to our page if you want?

[visual marsh]

Umh well I didn't know that

Do you have access to the description short and long because I was really proud of what I wrote this morning

[floral pagoda]

I have access to it but I can tell you that it won't be accepted the way it is

[visual marsh]

Still? I made sure it wouldn't include any nsfw thing beside mentioning there was 18+ element in the bot

Since I was aware of this

So this time I didn't include any mention of my nsfw command

[floral pagoda]

18+ mention and the NSFW tag are something we don't allow

[visual marsh]

Umh ? But why is it in the option then ?

[grand prism]

It's for servers

I guess

[visual marsh]

Then I guess there is no way my bot will get accepted

Or I just don't say it's 18+ ? But that would be hella wrong

[versed ore]

Doesn't work, tried multiple usernames

[floral pagoda]

[floral pagoda]

I just created a team and it worked like a charm

[grand prism]

If the commands are only available on nsfw channels, then there should be no problem. After adding the bot, people will be able to decide whether they want to leave it and use it on the nsfw channel or not

[visual marsh]

Well that is the case indeed

[floral pagoda]

Primarily NSFW focused bots won't be accepted though

[grand prism]

[visual marsh]

Mmh that quite sad. But I do understand. I just don't know where to put my bot for the public. My bot is not flat out prn well I won't say what it is but I understand I just don't know what to do. It just that top Gg is kinda the big guy xD

[versed ore]

can you screenshot it? I want to see what I did wrong then.

[wheat delta]

Hey, can someone give me a detail about why my bot keeps denying ? It only says about a command thats not working but when i trying to contact with mods, they leave me on seen. What i am going to do with this situation ?

[lone anvil]

How long have you been waiting?
(Also, do not follow the link that was posted earlier, that was a scam)

[versed ore]

Some examples of the adding team adding error I came across. I've triple checked the name

I've also tried adding them to other roles besides that one, same error.

[wheat delta]

I applied twice, and both were rejected for the same reason. I realized my first rejection much later and contacted the rejecting moderator on December 16th via direct message (username: welper). The second rejection occurred on December 20th, and I immediately reached out to the rejecting moderator (username: claw69). However, I have not received any response from either of them.

[lone anvil]

It's not that rare for someone to have to wait a few hours/a day as all reviewers are volunteers and their availability may fluctuate, but you shouldn't have to wait a week
Let me follow up with the BRs to see what happened

[floral pagoda]

"You can clearly only invite a team member via ID"

I said that a while ago and still you try to add the member via username/tag

[wheat delta]

do you mean bot reviewer by BR ?

[lone anvil]

yep

[wheat delta]

This is the decline reason. ( second one)

when try this lock command it works fluently

i tried everything

[versed ore]

Can clarify id perhaps? They can mean different things to different people especially someone new to teams.. Why I asked for a screenshot earlier...

nvm.

[floral pagoda]

The site even says "User ID" which equals the Discord User ID

[versed ore]

All the site had to say was disocrd ID

Not just id

Most sites use the site's username to add to teams

[floral pagoda]

It says "User ID"

[versed ore]

IT doesn't say discord User id

I assumed it was the site's username or id

Thanks anyhow

[wheat delta]

@lone anvil do i have to remove my command or can you do something about it?

[grand prism]

Servers are not accepted

They are added to the site immediately but may take up to a week to show up in searches

[visual marsh]

Oh really ?

Then I'll definitely add mine

[wind quest]

Hey @sturdy swan

You can vote for servers. The more votes your serve has, the more "popular" it becomes on the site.
You could compare it to bumps in some way.

[lone anvil]

Either remove the command or fix the issue (You're likely need an additional permission that you're not aware of)

[wind quest]

Nope!

All the members who have logged into top.gg website, can vote for a server every 12 hours.

[sage oak]

Hello, I have a question. I own a music bot, and now I want to verify it, but someone told me that song bots are not verfiy anymore.
Is this correct

[grand prism]

Those that use the YouTube API cannot be verified

[sage oak]

Can I use Spotify?

[sturdy swan]

Yea, I think so - now Im no dev, but Green-bot (where Im Mod) is verified and uses Spotify

[wheat delta]

i removed the command

and submitted again

[grand prism]

Everything except YouTube

[topaz aspen]

Its been like that for 4 months. I have list hope for that to happen.

[wheat delta]

i found the issue. bot needs Manage Roles, Manage Channels and View Channels permission to lock channel. if one of them is missing it doesn't work. Bot automaticly comes with Administrator permission. When BRs changed the permissons it doesn't worked.

[lone anvil]

Make sure to read https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

Especially the part regarding permissions

[wheat delta]

okey i understand rn

[sturdy swan]

Why's my bots analytics page showing 6 votes but the actual bot page is showing 21 votes? Which one is right? The widgets say 21 votes.

[visual marsh]

umh is it normal that after finishing step 3 of adding a server it load forever ?

[still snow]

HappY Christmas to you too

[still snow]

People who ghost pings sucks

[icy heron]

Hello. Some of my bot features require the server need to be 'upgraded' by subscribing to my Patreon. It works by the bot checking the guild ID. 'Upgraded' servers have its guild ID stored in the bot.

The thing is, do I have to remove or change the access from 'upgraded servers only' to 'all servers' before I submit my bot to Top.gg for testing? Or, may I ask the guild ID the bot reviewer team use to test bots so I can store it in my bot?

[icy heron]

Give it some more time, it takes time due to caching. #faq

Also make sure you have Top.gg bot in your server.

Aha, found em! Thank you for the time, though.

[icy heron]

^^

[sturdy swan]

Whenever I upvote a bot on top.gg, it does not register my vote- I don't get it. When I try for my alt it works????

it shows I voted

but the bot doesn't give my rewards?

and then on top.gg im able to vote again????

Uploaded a server but it says this, I assume it's time based but the message doesn't very comfort me much on that

[fluid birch]

-wrongserver

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[fluid birch]

Very likely bot issue. You could try clearing browser cache for top.gg and logging out then in again

[sturdy swan]

the bot server said its a top.gg issue

[fluid birch]

If the site says the vote was submitted it was successful

[fluid birch]

Can see logs of you submitting the server but it 404s for me too Couls you try submitting it again?

[sturdy swan]

Do I delete it and upload it completely again or

[fluid birch]

You need to be able to load the server page to delete it which you can't if it 404s

[sturdy swan]

Nono

It lets me still edit it surprisingl

Like I can still access this

but not the view page itself

thats why I'm confused lmao

[fluid birch]

Oh? Lets give it an hour or two and see if it fixes itself Might be that the cache is not up to date and knows about your server yet

[sturdy swan]

Alright

Thanks for your time tho

ok yeah I think this proves that it just takes time

didnt see this message

[fluid birch]

Servers don't need to get approved tho That message only applies to bots and should only be visible on bot pages

[sturdy swan]

OH

eh I'll just try to upload it again then

had the whole thing copypasted from disboard anyway

ok yeah that fixed it, thank you <3

[fluid birch]

Glad to hear that!

[topaz aspen]

My bot is bugged on top.gg ...

the avatar of the bot is not loaded, I've tried everything.

It's been like that for 4 months.

[fluid birch]

-refreshdata

[wild stone]

@topaz aspen

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[torn wasp]

I click on refresh data it doesn't refresh the data

[grand prism]

Look at second step

[torn wasp]

Nope

I did

It doesn't work

[grand prism]

When you did it?

[torn wasp]

yes

It really doesn't work, I updated the bot info instead of the app info

in discord dev portal

Oh

it updated when I clicked on save after clicking on editing

[grand prism]

Magic

[grand prism]

Better fix the problem first

[fluid birch]

#mod-logs message

[sturdy swan]

how fix that. When look at it, there are many things that we can see that this is not true.

[light rain]

DM @shell inlet

[sturdy swan]

ok

thx

[visual marsh]

just to be sure i have set supporter role to be given when people vote on top.gg however i have no one that have the role and i have 4 vote.

[grand prism]

If you use top.gg bot for this, you'd better look for another bot

This feature sometimes works and sometimes doesn't

[visual marsh]

mmh i see well i mean this

so another bot who track vote i see. Ill see if i can find one. do you have suggestion?

[grand prism]

There is one very popular one that I have heard about but I have never used it myself. It's called "Vote Tracker"

[peak frigate]

i own a server but it isnt showing up

help

[grand prism]

Try clicking "refresh servers", then log out and log in again

Should help

[peak frigate]

yep thanks

[topaz aspen]

Yeah, doesn't work.

[grand prism]

Are you 100% sure that you did step one first and then step two? There are no edits from this account since March, so I'm inclined to say that you most likely didn't take the second step

[rare wyvern]

Hi! I’m not sure who to DM about this, but I run Geneplore AI, an AI company based on Discord. We would love to do a giveaway promo with a month of our premium subscription plus 50,000 credits. Is this something that Top.gg would be up for?

[topaz aspen]

hm, it actually worked now. I didn't click "save" because it didn't show an updated pfp. (Could be done better..)

Ty

Another question, how can I change the colors of stuff like they did (img)

[grand prism]

You can use html and css in the description. The simplest thing that comes to my mind is to assign a style with, lets say, color:blue to individual words

https://www.w3schools.com/tags/tag_font.asp

You can probably do it better if you spend some time on it, but it's probably the fastest and simplest option

[quasi mist]

Hey, I have a problem that I can't edit my server settings on top.gg because it says "I'm not the Server Owner" but that is wrong

[shell inlet]

check who owns the server on the top,gg

who listed it

you can scroll down and check in creators column

[tame trail]

hello

[waxen dune]

Is there any way that we can also organise giveaway at this server ?

[sturdy swan]

??

Also how do I claim my auctions coupon?

[floral pagoda]

@gloomy shell will probably reach out to you. Please keep in mind that Christmas is just around the corner and people are kind of "offline" to celebrate this time with their family!

[floral pagoda]

We don't take giveaway requests but rather choose the developers/bots involved

[manic hedge]

help

[manic hedge]

can u help me

i have submitted my server to top.gg

and it is visible that its submitted on my server list

but when i try to view the server it says 404 error

i dont know how to do the update thing for the server and stuff

[topaz aspen]

Hm, just like that? Or do I have to change a setting?

(I tried it before and it didn't work)

Do I just add the styling like in a normal html file?

[grand prism]

You don't have to change anything, you write as if you were writing a normal website, with the difference that you cannot use scripts

[soft star]

https://top.gg/servers/yourserverid/vote

[sturdy swan]

i voted for this bot but i can vote again?

[manic hedge]

someone help please?

[manic badge]

You can vote for the same bot after 12 hours

[sturdy swan]

the issue is i just voted; i check if i have the vote reward and it says my vote cooldown is ready

even though i just voted

DuckDuckGo browser

[floral pagoda]

Sounds like an issue on the developers end then

[dapper spear]

How do the bids work exactly? If someone bids higher than me but lets say for only 1000 impressions, then after will I get the rest of the impressions if I am second place bid?

[regal wigeon]

Are there specific criteria I need to adhere to so the topgg bot will asign the voter role?

• topgg bot is above the voter role
• topgg bot has manage role perm
  not sure what im doing wrong.

[worldly field]

Hey there! Is there any staff members I can talk to about an issue more specified towards the bot I own?

Don't really want it in public and would like the appropriate assistance to not waste anyone's time 🙂

[light rain]

Can i know what issue it is so i can direct to the correct person?

[worldly field]

Sure! Would you mind if I dm'ed you it?

Don't wish to be a bother of course.

[light rain]

Sure althou i am not 100% sure if i can help since idk your issue that you are in

[crude sequoia]

Gggg

[daring meteor]

for example, i misclicked when i want to review my own bot, now i want to rereview it again, is it possble?

[lone ether]

yeah

just refresh and scroll down

[indigo current]

Anyone else getting CF's gateway timeout page atm?

[remote igloo]

I can't vote on top.gg

[minor atlas]

I have the same problem

[hexed bobcat]

Hi
I am getting error code 504 when trying to open top.gg

who of u is getting this error too?

[minor atlas]

me

[sturdy swan]

me

site seems to be down

[patent berry]

yep

[grand wave]

i always got this notification whenever i want to vote, even though i have turn off the ad blockers; i tried in Edge, Chrome,... but still didn't work; my friends also have the same issue

[urban kraken]

same

there's literally ads on the screen to

[tepid cobalt]

I just arrived and well that doesn't happen to me, what happens to me is that the website doesn't even load.

[sturdy swan]

i dont have adblocker installed and i got this pop-up.

cannot vote

same.... every week, every 2-3 days there is a problem with this site.

yeah its not really stable

🥲

I can't vote even from my phone, where i don't have any adblock...

[tepid cobalt]

If I lose my streak I'm going to be very angry since I don't even have an ad blocker, I already have my account registered and to make matters worse the page doesn't even load

[sturdy swan]

Any idea... any help from the devs?

[urban kraken]

it's loading for me now

but

I can't login

oh it's back

site works now

[sturdy swan]

not for me :c

[grand prism]

Nope, you just have to wait for it to fix itself within an hour or two. This is usually faster and the website returns to normal state within half an hour

[hexed bobcat]

site works for now, but I still have trouble while trying to vote

ye
failed to vote

[torn plank]

i cant vote on my phone, when i login its all white and cant do anything. and now i cant vote on my pc

[urban kraken]

that happened to me but some of the requests are actually going through

also voting on server pages aren't loading

now it does

[acoustic flower]

Merry Christmans ho ho ho,. No ad blocker installed which is quite obvious from all ads loading in the site. Please don't destroy my 2 year old voting streak on Christmas day, it's a present I don't want from top.gg

Edited at 11:28 GMT to update:-
Site is working again, thanks for fixing it in time for me to keep my 2 year old voting streak

[tepid cobalt]

I already let myself vote

[marsh cradle]

Ich bin jetzt hier

[regal wigeon]

Can someone explain how assigning voter role works

[grand prism]

Someone votes for the server, gets a role for 13 hours and if they don't vote again within this additional hour, the role is taken away from them

[regal wigeon]

Do I need to do anything special with the topgg bot?

[grand prism]

No, this bot doesn't even have commands. You just need to make sure that the bot has the appropriate permissions and that the role it is supposed to give is under bots role

[regal wigeon]

Alright thanks dude; I’ll try again in 7 ish hours

[winged grove]

Hi, I won one of the giveaways what do I do now???? Do I open a ticket ????

[light rain]

You can wait for the dms

[winged grove]

Oh Okok ty <3

[naive yoke]

How do I know I'm in the giveaway, and for the year upcoming giveaway what do I need to do?

[dreamy abyss]

Reach out to @floral pagoda in a DM :)
As it mentioned in the announcement:

Please reach out to me via direct message within the next few days (until Thursday, 28 December 2023) for further instructions. Merry Christmas! :Love:🎄

[dreamy abyss]

You already have the giveaway notifications enabled, so you will be notified od upcoming giveaways :D

If you click the join button again it should tell you if your in it or not

[winged grove]

Ya I sent my msg before he announced it, but Ty <3

[naive yoke]

Ty so much. Sorry I didin't pay more attn. To the instructions. Thx for your help.

[forest arrow]

Hello, I applied for a Discord bot, but there is no place where I can find out if it has been approved. Can you help me?

[stoic socket]

asking in 3 channels doesn't speed it up

you only submitted it yesterday, it's christmas break so staff are more than likely to take longer to review bots. you'll get a ping in #logs or #mod-logs, and a DM from @wild stone

[forest arrow]

Sorry Dude, out of excitement.

[forest arrow]

Thanks bro!

@stoic socket By the way, how many weeks does it take to be approved?

[light rain]

Might take a while since this is at the end of the year
But the current Average is less then a week

[forest arrow]

Thanks for your answer!

[torpid sorrel]

merhaba

[short saddle]

hello guys. why does my bot image not showing? would this issue affect my ad placement?

the image shows fine on the bot's page, but in its edit page it shows just this

[gloomy shell]

Have you changed it recently?

[short saddle]

i did changed the bot's avatar sometime ago. how do i update it on top.gg?

[gloomy shell]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[short saddle]

thank you!

[gloomy shell]

you're welcome!

[sturdy swan]

why can't people write a review on my server? when i click "post review" it wont load anything

@desert lichen

has anyone had the same problem and if so what did you do?

[cunning meadow]

Not to sound stupid or anything but can someone assit me into making my bots page look better? I can't really figure out how to customise it etc

[untold bear]

I can't vote in top.gg

Pls anyone help

My internet just stops working after going to the site

[tacit crater]

https://i.imgur.com/LfkcCgk.jpeg

[quiet shell]

We have a bot in top.gg, we are posting our stats to top.gg but it isn't updating in the site.

[untold bear]

In my phone top.gg site is not opening

Any site not opening

It's stuck

It's loading and loading

@lethal bolt

[west bear]

I think you have very bad internet

[crisp goblet]

Hey, what is this?

[floral pagoda]

That's for servers on our site

If you published your support server on our site, you can link it that way

[crisp goblet]

Okay, and how much time does it take mostly to accept a bot submitted?

sad no answer

[grand prism]

It depends on how much free time the people checking the bots have. One of them recently wrote that it takes about a week

[crisp goblet]

okay

Thanks

[icy heron]

Pro tip, servers don't go through manual approval and will instantly be added to Top.gg. ^u^

Though your server still need to be appropriate. And, it'll take a while (up to few days, but commonly less) for it to show up on Top.gg site.

[tacit crater]

I'm getting a response that the bot page has been edited when I publish an announcement

but the updates page for my bot does not change

[tacit crater]

^ and if someone could also address this, that'd be lovely ty

[floral pagoda]

Known, no ETA on a fix though

[tacit crater]

for both of the issues?

[floral pagoda]

I never got a ping when I published an announcement

[tacit crater]

not the #logs , on the site I get a green message on the lower side of my screen when I do

I've tried clearing my cache too but to no avail

[floral pagoda]

Well, that's normal

[tacit crater]

alright but, I can't see my new announcement in the updates category of the bot page

[floral pagoda]

It takes about half an hour until it's visible on the page

[tacit crater]

ah I see

[covert summit]

Hi, I was wondering how long it took for your bot to be reviewed for approval? Thanks for the answers.

[covert summit]

Alright, thanks.

[floral pagoda]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[supple mica]

Just want to add that its Christmas week^ A lot of us are spending time with family

[crisp goblet]

Did someone say family?

[nova bluff]

how to add website in topgg page like working not only link

[grand prism]

You are looking for iframe html tag I guess

[waxen marsh]

when i'm trying to add my server to top.gg on step 3 after i confirm it then takes makes again to step 2 and server is not being added what is the solution to this problem?

[light quiver]

We have a bot in top.gg, we are posting our stats to top.gg but it isn't updating in the site.

[light quiver]

@zinc oracle

[runic kite]

try using .jpg?

[dawn basalt]

Please provide code or something which tells us what exactly you are doing wrong

[tacit crater]

I tried .jpg .png .jpeg

[whole moon]

wow, that’s really hard to find, had to come here and search discord to find it

[runic kite]

interesting maybe its an issue with size or i cant possibly think of anything else or maybe the image hosting website isnt allowed by top.gg? idk

[tacit crater]

I'll try a smaller size, but this same image has already been used before

I removed it because i can't change my other settings when I submit save

[supple mica]

I mean, there's only 2 tabs on mobile when you're on the bot page But I understand that info wouldn't be someones first port of call.
Everything under the info tab is what's on the sidebar when you're on a full laptop screen 👀

[light quiver]

@dawn basalt

[dawn basalt]

Ohh js, I am a python dev . . . I hope a js dev assists you very soon

[elder vector]

It does show 2 servers but whenever I tap on the servers section it shows 0, what's the problem?

[light quiver]

Ok

[desert dome]

Whenever I’m trying to view my server after I added it and did all the steps a 404 error comes out why is that?

[viral jewel]

How do I get the URL to register my server?

[runic kite]

Have the engineers not been able to come up with a solution for replying to reviews?

[ocean vine]

engineers seem to be asleep for a good while now

[median nacelle]

Hey 👋 this bot is still faking the number of servers 🤔
i have already reported the bot (like 1 week ago) as said in here, and still nothing…

[light rain]

Sadly most of the mod rn is on vacation so it will be abit slow to be checked

[bold sapphire]

[grand prism]

Click "refresh servers", then log out and log in again

[bold sapphire]

omk

[celest matrix]

@untold bear

[untold bear]

Yes?

@celest matrix

[median nacelle]

Ohh okk

[fluid birch]

Log out and log in again and if that does not work you can clear browser cache for top.gg

[river wedge]

Hello guys, i have a question. My bot got declined for displaying NSFW in one thumbnail from an youtube alert. My question is how can i avoid this type of content to be displayed, since I tested 2 bots that are approved on topg.. + mee6 and all 3 send the same alert in a not NSFW channel

Cause i can't find anyway to implement image detection for live alerts..

[grand prism]

Try using thumbnail field of embed for displaying youtube thumbnails

[river wedge]

I do

It will not change something(as other bots approved on top.gg do the same)

I tested today early with mee6, the same alert got posted in a discord channel that is not set as nsfw

[elder vector]

Can someone help

Nvm now it's working!

[robust vault]

Same thing right here
Have you gotten a solution to that yet

[waxen marsh]

no not yet i think it's a bug

but idk people can submit their servers #logs message
Don't know why this is happening to me

[sturdy swan]

@pliant mauve Bro listen my id recenlty banned by discord, And I had uploaded a bot which got verified, can you please help me out

[blissful laurel]

I think the bot is down. Not allowing anyone to vote

[split grotto]

Yep

[blissful laurel]

Thanks

[split grotto]

I'm facing the same issue...

Sir. XD

[sturdy swan]

My god, is the website is dead again?

[minor atlas]

Top gg down again can't vote

[waxen dune]

top.gg down?

[minor atlas]

It's in a endless circle

[fluid birch]

Give it a few minutes. If it does not correct itself within a few minutes I'll prod the team

^ #support message

[waxen dune]

trying from last 10 min nothing happen bot page not opening nothing

[sturdy swan]

I'm trying from over 30 minutes...

And it says something went wrong or saying I should disable my adblock

[fluid birch]

These things often get auto handled which is why I'm waiting before reporting to the team as many are enjoying their holidays. I appreciate y'all's patience

[iron nacelle]

i need to vote and go to slep

[split grotto]

Lool same

[sturdy swan]

Really I can't understand why so big website have same problems everyday... everyday there is a problem to vote or even connect with.

[split grotto]

None from anigame?

[fluid birch]

I'll escalate to the team Can't give you an ETA

[split grotto]

Even when they forcing us to see ads

;--;

[fluid birch]

Please keep this channel on topic. Any feedback can be send thru the appropriate you can find on the website

[indigo crescent]

hi! how can I check on the status of a bot review?

[grand prism]

Your bot was rejected on December 22

Search for your id in the discord searching

[indigo crescent]

my application id?
i searched by app id or discord id, but nothing shows up

[icy heron]

@indigo crescent

[indigo crescent]

ah I thought it was on the website. thanks

[icy heron]

You're so welcome. Whenever your bot was approved, decline or if you made any changes to your bot, you will get a ping either in #mod-logs or #logs.

[indigo crescent]

so my bot has no prefix to be called, since it's not invoked at all. all it does is change it's status to display price info. I tried to explain it in the bot description and notes to reviewer. Any chance to have that looked at? or does the bot need to have at least a dumb hello-world prefix?

[icy heron]

I guess yea, it supposed to have a prefix and an obvious point of entry such as !help or !cmds/!commands command. Maybe you can add a command like !price and the bot will send something like 'look at my status, silly' or just actually send the latest price.

[indigo crescent]

perfect, thanks for the tip! Next step is to resubmit from scratch?

[icy heron]

Needly to say, yea. You gotta resubmit and wait for the queue. 😅

[indigo crescent]

got it, thanks ❤️

[icy heron]

[shut flicker]

hello when trying to post to the api i am getting

even tho i have the token there

[onyx fiber]

So I’m trying to vote on the poketwo bot and I’m trying to log in but it says invalid 2 factor codes even tho I can use those codes on the actual discord app

[lone ether]

clear cache n try again

and what browser r u using

[onyx fiber]

Opera

[lone ether]

there's issues with opera, use chrome

[onyx fiber]

Kk one sec

So I copied the link and pasted it and it didn’t have me log in but will it still dm me reminding me to vote?

[lone ether]

are you logged in

do you see your name in top right

if you set reminders, it should dm you still

[onyx fiber]

Kk

[lone ether]

I'd re-click the reminder buttons still tho

[onyx fiber]

I’m just confused on why the other way isn’t working

[lone ether]

-clearcache

[onyx fiber]

I did

Still didn’t work

[lone ether]

-cacheclear

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[lone ether]

can you try incognito

or do you have adblockers on

[onyx fiber]

No so like, poketwo DMs me a link and it opens in discord, I’ve never had this issue before

I just got a new phone? Is that the issue?

[lone ether]

ah

you have to change ur settings

[onyx fiber]

Which ones

[lone ether]

go to settings then web browser

change to in app

[onyx fiber]

Already set to that

[lone ether]

weird

must be discord issues

[onyx fiber]

Hmm

[lone ether]

try switch it to external browser, test link and switch it back to in-app

[onyx fiber]

Kk

Nope

[lone ether]

I personally keep it to external browser bc I have issues with in app

[onyx fiber]

I’ve never had this issue before 😭

[lone ether]

what does it show when you click the link

in app

send a ss please

[onyx fiber]

K one sec

Like that?

[lone ether]

loading

[onyx fiber]

Kk

[lone ether]

what happens when you try log in

[onyx fiber]

It asks for 2 factor

See the weird thing is, if I go to look at my backup codes, 2 factor works

[lone ether]

can you remove your 2 fac from your account and use security key instead

[onyx fiber]

K

[lone ether]

it doesn't want your backup codes tho, 2fac is the 6 digit code u get on ur auth app

[onyx fiber]

Ik

When I try to do security keys it ask for 2fac

Then that dosnt work

[lone ether]

hm

can you go to normal browser and log on topgg

outside of discord

[onyx fiber]

Like chrome?

[lone ether]

any should be fine

[onyx fiber]

K

It automatically logs me in

[lone ether]

log out and log back in

[onyx fiber]

Kk

[lone ether]

also instead of using 2fac try verifying with something else if you have that option

[onyx fiber]

Didn’t ask for 2fac

[lone ether]

are u sure ur using the right 2fac code

[onyx fiber]

Yes

[lone ether]

right account/email?

or password

[onyx fiber]

The app I use ask for backup codes to log you in

[lone ether]

ic

[lone ether]

anything like this?

do you have this issue on your pc btw

or just phone

[onyx fiber]

Just phone, I’m too exhausted to get my oc

Pc

[lone ether]

all good

I'm stumped

🤔

[onyx fiber]

Ima remove 2fac then add it back

[lone ether]

don't use 2fac either way

security keys are much safer

oh also since u have it enabled anyway

did u try sms code too

[onyx fiber]

How does it work

I can try sms yeah

Oh I don’t have the sms option anymore

[lone ether]

you can find it in your user settings, I don't remember where

[onyx fiber]

Since I did the keys

I already set it up I just don’t understand it

[lone ether]

if you log in with security key on android for example you can use your fingerprint

[onyx fiber]

Hmm ok

Lemme try now

[lone ether]

or apple passkeys

google passkeys

[onyx fiber]

Holy crap it worked

Thank you sm

[lone ether]

np

[onyx fiber]

Have a cookie

[lone ether]

[lone ether]

oh btw forgot to reply, ask for help in #development

[icy heron]

I can't submit my server, is this normal?

[oak pike]

Hello. Do you need to do something for your added server to show in the search results? I tried to search the name as well as all the tags associated with it but it wouldn't pop up.

[light rain]

It takes a few days to show up

[oak pike]

Ah, I see. Thank you!

[icy heron]

I'll try and clear my browser's cache, log out and relog in and try again — I'll let you know how it goes.

[icy heron]

Nope. Same as before, when I have done step number 3 which is to recheck the server information, I pressed 'Add server' but it brought me back to step number 2. Then I press 'Next step' to go back to step number 3 and that is when the two buttons at the bottom, 'Go back' and 'Add server' went forever loading.

This is all it shows.

Not quite sure how long I gotta wait. Should I just stay at the page for another few minutes?

Honestly, before this same incident happened, I have waited a few minutes. Though I don't receive a confirmation of I added a server in #logs, when I checked my profile, the server has been added but all the information I have written in the headline description and long description gone.

I thought that was a bug (and no confirmation from #logs that my server has been added made it obvious that it most likely a bug) so I deleted the server — #logs message

[icy heron]

I have waited long enough. I'm going to leave the page now.

I'll try again sooner or later if the server still not being added.

[lone ether]

@icy heron are you admin of the server or are you owner

only owners can add their servers

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[icy heron]

I am the owner. ㅠㅠ

[lone ether]

try follow the steps in the guide

[icy heron]

Sweet, I'll give a look!

Thank you in advance. :)

[lone ether]

np

[lucid mural]

is top gg down?

i can't vote for like two days now

[lone ether]

log out and log back into the site

[lone ether]

try logging out and logging back into the site

[lucid mural]

i can't press log in log out bottom

i can't press the human button

[lone ether]

what do you see when you open topgg

[lucid mural]

let me show u

[lone ether]

https://top.gg/logout

[lucid mural]

it keeps showing me this

[lucid mural]

yes same... home web

[lone ether]

try a different browser

or clearing cache

-cacheclear

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[icy heron]

I got you.

[lucid mural]

thanks i will do that

[lone ether]

np

[icy heron]

Shall I record the whole server adding process?

[icy heron]

Hello. So yea, it does at the server but I don't receive any confirmation of my server being added.

But it does log that I edited the server so I guess... Case solved?

[runic kite]

Can I report someone for dming me ads of their servers?

or is that allowed in top.gg?

[lone ether]

yeah send it to an online moderator

[runic kite]

alr

[lone ether]

does it show up in #logs

[icy heron]

user submitted server serverId, no
user edited serverId, yes

[lone ether]

• did you log out/log in
• clear cache
• try another browser
• edit long description

[icy heron]

I did.

[lone ether]

must be something you're putting in the long description or tags

[icy heron]

It's quite hilarious my server addition wasn't being confirmed but it does added and is now live at Top.gg. Wanna check it for me to make sure it's not only me who saw it live?

[icy heron]

Impossible.

[lone ether]

yeah send the link

[icy heron]

||https://top.gg/servers/1189241693799718962||

[lone ether]

yeah I see it

glitch in the matrix

[icy heron]

But I encountered one more problem.

I voted once, but the vote count still show 0.

But in the analytics, it does counted.

And I guess it also because a glitch, so my whole server addition is a cancellation.

[lone ether]

try deleting the page

[lone ether]

also vote count takes about 30m to an hour to update

[icy heron]

Ouh I see. I'll wait a bit more.

[icy heron]

I did, then I'd face a same problem upon adding it.

And then it repeats.

[lone ether]

weird

[icy heron]

I know, it indeed is.

[lone ether]

maybe a mod will be able to help out further once they're on

[icy heron]

Sure.

[floral pagoda]

What's the problem here? I can see the server page just fine

[noble gyro]

i dont know why but i am unable to vote

and its not showing bots icons

[sturdy swan]

How to update bot avatar on top.gg ?

[runic kite]

-refreshdata

well only works for mods

#support message

this

[sturdy swan]

Ohh

[runic kite]

you did this?

[grand prism]

You need to edit na save after clicking "refresh data"

[sturdy swan]

Ok

[grand prism]

There are no edits from you in logs

[sturdy swan]

Thx

[noble gyro]

can anybodyhelp with this

[wheat delta]

Hey there is a bot that uses our links on their profile. Can someone do something about it?
https://top.gg/bot/765581943479730187

[sturdy swan]

same issue persists

[sturdy swan]

top.gg issue

[icy heron]

Hello. Just a little glitch but since my server did actually listed and alive I guess it's fine.

Don't ask to ask, just ask. This is the channe to get support. :)

[thorny nexus]

is the web broken? i cant do vote

[analog shoal]

Rip voting

[icy heron]

Some users are currently experiencing that. As a regular member I cannot come up with a better explaination.

It's just not your fault.

[thorny nexus]

rip my level streak

[noble gyro]

how to fix it ?

[grand prism]

You can't

[sturdy swan]

you just wait until its fixed

[icy heron]

I think maybe mods couldn't help. But, try clearing your browser's cache and Topmgg site data and try again.

[noble gyro]

😵

thanks tho

[icy heron]

That hurts, I'm sorry. Take a cookie for now. 🍪

[thorny nexus]

thanks, nom nom

[icy heron]

[wind zenith]

Is this the right discord for helper.gg

[grand prism]

Nope

We are helping with top.gg

[icy heron]

Hello, I might be late but try press CTRL + F5 while being at the Top.gg site to clear the cache. I did that and it surprisingly fixed instantly.

[noble gyro]

thanks u so much..

its now working

[icy heron]

Lovely!

[novel socket]

hello,

I am having the issues with the bot for quite some time, I was not able to reach out before due to being busy. But when someone votes on the website for the server sometimes the bot gives out the role and sometimes it does not. Is there a fix for this? Please ping me when someone responds.

Thank you

[mild magnet]

Hello

[supple mica]

What's the bot in question?

[mild magnet]

May I know the reason for this?

[supple mica]

the reason is in that screenshot

Feel free to reach out to @pliant mauve if you want to request to be unlocked

[mild magnet]

Thanks 🙂

[novel socket]

the top.gg bot that distributes the role upon voting

@small lantern

[mild magnet]

Can't you help? 🫠

[supple mica]

dm me

[light rain]

No he cant help as he isnt the one who lock the server
NEVERMIND

[supple mica]

@small lantern is known for having issues right now. Try to use a third party bot for voting rewards for now

Such as VoteTracker

[novel socket]

got it, thank you for help

[oak meteor]

How to setup that someone vote our server get a role and a message come that a member voted server

@supple mica

[supple mica]

you would use a third party bot for the time being

Search for "Vote tracking" on topgg

You'll find some good ones there

[oak meteor]

Yep I used

[oak meteor]

Can u give me link

[supple mica]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[supple mica]

Should be self explanatory

[oak meteor]

Thx sir

@supple mica No results found coming

@supple mica

[supple mica]

ok then try different search terms for what you're looking for

I get plenty results

[oak meteor]

Vote tracking

Y i not

[supple mica]

shouldn't be that difficult to use the site

[oak meteor]

@small lantern can'n do?

[supple mica]

@small lantern has issues with vote tracking at the moment and isn't reliable

[oak meteor]

Ok

Thank

[supple mica]

[plucky notch]

hey can we request bots in this server?

[grand prism]

What do you mean by that

[plucky notch]

Like ask people to make a bot

[supple mica]

-needdev

[wild stone]

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

[rough locust]

hi, I'm trying to add a server to the site but it keeps getting stuck on the confirmation step (filling in server details -> next -> confirmation step -> next -> throws me back to details) am I doing smth wrong?

[icy heron]

Hello! I faced exactly like what you are facing right now a few hours ago. AllI did was wait at the stuck loading for about 5 to 10 minutes then leave the page. Then I log out then log in back, and after about 30 minutes to 1 hour, my server did actually got added. 💀

(Also, this isn't a good practice nor an official way to bypass the bug.)

But first, have you tried clearing your browser's cache?

[rough locust]

had the page load in one tab for about 20h by now and re-tried like 5 times in other tabs by now lol

[icy heron]

I'm. Wow.

[rough locust]

not sure if that's an actual way to bypass the bug

[icy heron]

Neither do I. But have you seen if your server did actually got added? You can check at your Top.gg profile.

[rough locust]

it's not sadly

[icy heron]

Welp.

[rough locust]

kinda why I'm here lol

[supple mica]

relogging works

if not, try another browser

https://top.gg/logout

[plucky notch]

is there a advertising channel?

[supple mica]

not here I'm afraid

Only on https://top.gg/

[plucky notch]

oh ok

[icy heron]

If you want to advertise on the site, check out auctions.

[rough locust]

tried again both, neither works

just get's stuck here

neither chrome nor edge

[supple mica]

What version of windows are you running?

[rough locust]

latest win10

since it throws me back to details I kinda guessed that there's an issue but I wouldn't know what and it doesn't give any info....?

[supple mica]

if relogging doesnt work and all that, it is likely an issue with the details that wasn't caught. Look at the headline, and replace it to "test" and submit your server with that, then modify it after

[rough locust]

added it with test as both descriptions and only the kpop tag, edited and copy pasted the exact same texts in again and it works

thanks for the help ^^

not sure what got stuck there though

[supple mica]

definitely strange

[sturdy swan]

Are nsfw commands allowed to have? I mean i saw multiple bots that have nsfw but with prefix and not slash?

[grand prism]

If they are not mentioned in the bot description on the website, then yes, they are allowed

[sturdy swan]

So if i just type adult-only features would it be consider allowed?

[lone ether]

don't mention it at all

[sturdy swan]

Alright

[icy heron]

Also make sure the commands only accessible in an nsfw-marked channel. It shall not let the user run the command on regular channels.

[gusty geyser]

I just moved my server ownership to my other account and when i logged into top.gg with the account that has the server its not showing up is that normal?

[lone ether]

you have to dm a mod to tranfer ownership

they will delete the page for you so you can add it again with your new account

[runic kite]

delete announcements button not working?

[copper zealot]

do devs of verified topgg bots get the bot developer role in here?

not sure if this is the right question for this channel, mb if not

[deft skiff]

delete announcements button not working?duyuruları sil butonu çalışmıyor mu?

[light rain]

Yes

[copper zealot]

do we just ask and like dm proof ?

[icy heron]

Once your bot is approved, you will receive the role automatically.

[light rain]

Automaticly

[stoic socket]

it does work

its just heavily cached

[icy heron]

Maybe clearing your browser's cache may help.

[stoic socket]

nahits server sided

[sturdy swan]

why my server dosnt appear in top.gg site

[sturdy swan]

@zinc oracle

[fierce vortex]

that my id is banned from discord and i had uploaded my bot with that id which got approved, now i dont have access to that id nor that topgg account, so can you help me, like can i re upload my bot from this id?
@lone ether@zinc oracle

[light rain]

You can dm a mod for that
althou i expect to be low respond since its almost new year

[light rain]

it takes a few days to show up

[fierce vortex]

ohh sir thankss.

[fierce vortex]

which mod should i

like if you suggest.

[light rain]

up to you

[fierce vortex]

if i dm woo will he mute me, cause i already pinged him here once.

so

[sturdy swan]

hum ok, thank you 🙂

[light rain]

Nope as that you have a reason/intent
if you was like ghost ping or like ping for no reason then yes

[fierce vortex]

kk

[lone ether]

you have to wait

nvm welp answered

[sturdy swan]

thank you anyways

[dusky harness]

how do i remove a "creator"

[icy heron]

Is your project assigned to a team?

[dusky harness]

no

[soft star]

idk if you can

[stoic socket]

Because it still uses the legacy creator system, you can only fix by transferring to a team. It’s not possible remove a creator anymore

[dusky harness]

Wtf

Okay

[icy heron]

[lofty dove]

I couldn't seem to vote at all there for like 5 minutes. I have a stable connection, and it'd load the site, but it'd just say "4" with the vote button greyed out, not even saying "will load after this ad"

And one time, it said "please disable your ad blocker", but I'm not using one.

[icy heron]

Try clearing your browser's cache and try again — it should be instantly fixed.

If you are on desktop, press Ctrl + F5 while being on the Top.gg page.

For mobile, open your browser app's settings and clear the cache.

[runic kite]

interesting

so it works and it doesnt work?

lmao

[stoic socket]

site is suffering from a downtime

ish

its going up and down

[lone ether]

yup

seems to be working atm

[junior lynx]

how can i become bot reviewer

[soft star]

@light rain command them

[light rain]

-apps

[wild stone]

@junior lynx

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[light rain]

back to being ded

[soft star]

nah watch anime

[static drum]

Hello,

I'm looking for a bot that can monitor various Twitter pages based on keywords. For example, whenever a Twitter page in my watchlist posts a tweet related to the keyword "music," it will automatically be posted on my discord channel. Tweets that don't contain the keyword should not be posted. Is there a bot here that can do that?

Sorry for the inconvenience. Thank you.

[shell inlet]

-how2search

[wild stone]

@static drum

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[fierce vortex]

@cerulean ember
my id is banned from discord and i had uploaded my bot with that id which got approved, now i dont have access to that id nor that topgg account, so can you help me, like can i re upload my bot from this id?
like i gave my id to my friend
and h e betrayed me and revoked the access from me and used that id for selling purpose
so i am now helpless
could you guide me?

[eternal swallow]

guys, why is my top gg browser is always loading?

[floral pagoda]

What browser are you using?

[fierce vortex]

buddy atleast can you help me/

my id is banned from discord and i had uploaded my bot with that id which got approved, now i dont have access to that id nor that topgg account, so can you help me, like can i re upload my bot from this id?
like i gave my id to my friend
and h e betrayed me and revoked the access from me and used that id for selling purpose
so i am now helpless
could you guide me?

[floral pagoda]

Please send me a direct message with further details and the bot page

[olive leaf]

#logs message hi

[floral pagoda]

?

[olive leaf]

Check pls

[floral pagoda]

That's not how it works. We have Bot Reviewers who review our bots in queue order

Yours is currently in queue as well

[light rain]

you can dm a mod for that

[icy heron]

Pretty sure you can clearly see this on your bot page.

[icy heron]

Sorry mate, but you and I gotta wait. 😅

Ask other users, they've waited at least a few days to get their bot reviewed.

[fierce vortex]

kk

[olive leaf]

Ok bro

[icy heron]

Good luck for you and I!

[opaque wing]

Hi, I was just wondering how to maximize my bot's search SEO. How does Top.gg list the relevant category?

[sturdy swan]

**Hey I applied for adding my bot in top.gg
why it is declined ?

Application Id : 1157194494710648873
Bot id : 1157194494710648873**

[opaque wing]

#mod-logs message

[icy heron]

Check #mod-logs, or for more information, DM your bot's reviewer. But I think the reason given was clear enough.

[ashen ruin]

How do I do this

[floral pagoda]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[icy heron]

How many bot reviewers do Top.gg have in total?

[light rain]

i think its arround 8 excluding mods

[icy heron]

I see.

Thanks.

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[supple mica]

i remember when queue was like

3k

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[orchid elbow]

How to upload your background URL? It always says only png or jpg but the link literally has png in it..

[sturdy swan]

Hello guys https://top.gg/servers/1118504134384025631 this my server but i can t vote IT and vouch IT anyone know? Thank you tag me or dm me, thank You

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[shell inlet]

Thank you for reporting :), your server has been locked

[golden quarry]

Here's my page: https://top.gg/servers/1181090526288691290 When I try to search for it by keyword it's not showing up. Anyone know why this is? It did act funny when I first set it up I never got the "All Done!" when I hit Add Server it went back to Server Details. I then tried Add Server again and all I got was spinning wheels for several minutes. Had to manually add the details of the server after that. I had to do this twice because I deleted it the first time because it was acting like this.

[next kestrel]

if you've added it recently, it'll take some time for search indexing to do its thing
give it upto 1-2 days to show up in search results

[open elk]

I have a question. I'm publishing my bot tomorrow and I know it may take 24-48 hours for the submission to be processed by the bot. So could I submit the bot now or do I have to wait until it is public?

[sturdy swan]

No It s not cracked accounts it's legit accounts with indian credit cards turkeys cards etc

[light rain]

Still selling account thou

[sturdy swan]

yes but it's not cracked

[light rain]

Yes you can if its not public you can whitelist our Br or our testing server
And the testing will take a few days Since most Br is on holiday

[sturdy swan]

The Netflix it's not cracked i can make it on your email for example, spotify same

[light rain]

The point is selling account isnt allowed here

[sturdy swan]

i get it

it's been a pleasure guys

[open elk]

Uhm ok and how should I whitelist the server or a BR? xD

[light rain]

-verification

[wild stone]

@open elk

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

• 333949691962195969 - Top.gg Verification Center
• 264445053596991498 - Top.gg
• any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

[light rain]

This is our server id

[open elk]

Ok, whatever, I'll just wait until tomorrow...

[icy heron]

I only whitelist a command for Top.gg Verification Center, is that fine? Because I'm afraid if my future Bot Reviewer will test my bot at somewhere else — and the command wouldn't work.

Never mind, I have let my future Bot Reviewer know via 'Note for Reviewers'.

[grand prism]

There is no way they could check your bot "somewhere else". They have one dedicated server which does not change as you can see

[icy heron]

Ah then that's a relief. ^u^

[light rain]

Yes we could
Expecialy if we see troblematic bot that only works well in our main server

[icy heron]

I see. May I add 'if you want to test the bot in your own guild other than Top.gg Verification Center's guild, send me a DM' in my Note for Reviewer's note?

[light rain]

yes

[icy heron]

Perfect.

[nova bluff]

Toppgg vote get reset at which time zone 12 am

[icy heron]

I think UTC.

[floral pagoda]

-resetvotes

[wild stone]

Why have my votes reset to zero?

Vote counts for bots and servers resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

[lethal mantle]

hello

plz i have a problem

please speak french

[supple mica]

https://dontasktoask.com/

Feel free to explain your problem instead of just saying "i have a problem" and waiting for a response 😄

[lethal mantle]

@supple mica ?

[supple mica]

yeah

what is the problem you have?

[lethal mantle]

just i dont understand with top.gg server url, support url and note for review

[supple mica]

do you have a support server for your discord bot?

[lethal mantle]

oh yes

[supple mica]

is it listed on https://top.gg/ ?

[lethal mantle]

i don't no

[supple mica]

ok that's fine, you can ignore then

You can put an invite for your support server in support url

like discord.gg/ link

[lethal mantle]

ok i understand now pls wait

[supple mica]

[lethal mantle]

@supple mica

[sturdy swan]

hello pls help me i never received this email i dont know why

[light rain]

did you check the spam/juck folder?

[sturdy swan]

yes

what can i do

[warm mortar]

Hello, recently I have been unable to vote. I am stuck in a loop with verification and won't let me ... any solutions plz ?

[supple mica]

-cloudflare

[wild stone]

@warm mortar

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[warm mortar]

Tyvm

[warm mortar]

It worked. Tyvm. @wild stone @supple mica

[untold mesa]

Do somebody now if ther is a bot made to generate random ideas for Vacation.

[sturdy swan]

..

[gusty solstice]

How long does it take for them to look over ur bot?

[sturdy swan]

https://top.gg/bot/1185611727228903434
I wnna change My Bot Name To Aurora, Real Name Is Ninja daughter I also want to change profile picture

I changed in discord developer but can't see changes in topgg

[icy heron]

Estimated wait time currently is 1 to 2 weeks. But since majority bot reviewers are on holidays, it may take longer.

[supple mica]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[icy heron]

I've seen the pattern in the logs and I can say it'll take around a week.

Less or more.

[sturdy swan]

Oh

Means I need to wait 1 week?

[icy heron]

I replied to Xelle.

[sturdy swan]

Whr should I do now

[icy heron]

For you, the refreshing data shall update the bot instantly.

[sturdy swan]

Click where?

[icy heron]

This.

[sturdy swan]

Where is creator control

[icy heron]

On you bot's page. Go to 'Info'. Under 'Creator Controls', first click 'Refresh Data'. Then click 'Edit' then 'Save'. This embed has explained very well.

[icy heron]

Click 'Info'.

[gusty solstice]

Okay

[icy heron]

Shall be below your bot's short description/headline.

[sturdy swan]

Than
[Sorry I don't know even 1% of topgg if I be annoying sorry]

[icy heron]

Hey don't worry! You're on a right place to ask for help.

Press 'View'.

Then once you're on your bot's page, go to 'Info'.

[icy heron]

Then you'll see these Creator Controls.

[icy heron]

Then follow this.

[sturdy swan]

Rhxx

Thx*

You are not staff , why u helping, even staff will get angry I guess if I do so much stupid questions
@icy heron

[grand prism]

Not really