support

[stoic socket]

colo is the cloudflare server location and that will help work out if its a cloudflare or wifi issue

[long ferry]

pls dont post the whole thing

[stoic socket]

^^^

[lone ether]

||10 bucks he'll post it||

[light rain]

||Fine print. all the winnings will be transferred to Welper bank accounts||

[grand ravine]

apparently it did work

[long ferry]

Guess we'll never know

Because they never say if it did or did not

[silver belfry]

@grand ravine

on?

[grand ravine]

guess it didn't

[silver belfry]

i was off

logged in

what to do now

[grand ravine]

did you try votting yet?

also did you try in incognito mode?

[silver belfry]

na

[light rain]

then try it..

[silver belfry]

now myuu desappeared

found

as always buffering started

@grand ravine what to do with extensions

[grand ravine]

nothing

did you try incognito mode as I said?

[silver belfry]

doing

oof

[grand ravine]

how long did you wait for it to load?

considering nothing else in the page appeared, I'm guessing slow internet

[silver belfry]

like 2 minutes

na it is taking so much time

changed network

its 3rd router

[stoic socket]

@silver belfry

[silver belfry]

colo and ioc means?

[stoic socket]

^

[silver belfry]

CGP

[stoic socket]

Basically means we can work out if Cloudflare is routing you to the wrong place

[silver belfry]

BD

pls help

[jagged pulsar]

Hello, how the top position gets determined? I see some bots that have less votes getting in better places..

[stoic socket]

Hm doesn’t look like Cloudflare is redirecting your traffic incorrectly, some regions are being re routed rn

Might be your DNS servers, try setting to 1.1.1.1

[silver belfry]

pls help

say what to do

[silver belfry]

how

[stoic socket]

Windows?

[silver belfry]

ye

[stoic socket]

https://developers.cloudflare.com/1.1.1.1/setup/windows/

Looking at your screenshot it might be because you are using an outdated PC and browser

But try the dns change first

[silver belfry]

windows 7

i know thats outdated

[grand ravine]

well, that might be the issue

windows 7 has a lot of issues with SSL validation

are u able to vote through your cellphone?

[silver belfry]

but what about phone

thats not outdated

[grand ravine]

does it work on the phone?

[silver belfry]

i can't

[grand ravine]

I'm out of ideas then

[silver belfry]

engineer did smth wrong ig

[grand ravine]

likely not, as that's an isolated case

[stoic socket]

You are the only person with this issue

[silver belfry]

bun

@stoic socket any way to fix this?

on?

[stoic socket]

🤷

We’ve all tried to help and it’s not worked

So not sure sorry

Try on your phone, that’s all I can suggest

[silver belfry]

tried

[hasty iris]

I'm sorry did I see someone have windows 7....

[eternal berry]

Is there a way to cancel an account scheduled for deletion? I may or may not have messed up x.x

[grand prism]

You can't cancel it

[eternal berry]

So just wait 7 days and recreate it?

[grand prism]

Yea

[eternal berry]

np thank you so much!

[keen ginkgo]

My bot is verified, and it still doesn't show the server count. How??

I already refreshed the bot info bc I changed the icon a few days ago...

[gloomy shell]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[gloomy shell]

you have to send us the servercount with your code, its not automatic

[keen ginkgo]

Ah :)

[gloomy shell]

You can ask for help in #topgg-api

[keen ginkgo]

The problem is, I tried the API, but it always wants to install discord.py with it, which is stupid, because I'm using another lib for Python...

[grand prism]

You can make direct request to the api

Without any lib

[keen ginkgo]

That's good

You mean by an http-client?

Like this one here?
https://docs.top.gg/api/bot/#bot-stats

I don't have a single clue 🙈

[wintry oriole]

the bot guidelines are kinda hard to find now, did I miss a link? I eventually found them after clicking around support.top.gg for a bit.

I think they should be more front and centre, I wanted to refresh my memory on them before even starting the submission process

[gloomy shell]

We plan on adding them to the main website so that they are more easily located. They are linked in the submission process currently but hard to find otherwise, I agree

Hopefully thats something we can do soon

[wintry oriole]

thanks!

the guidelines still refer to prefixes, what if your bot is slash command only, do you put this in the prefix box?

[gloomy shell]

you can put / or slash commands

[cobalt sleet]

Yes

[keen ginkgo]

Yup, I just used / too ^^

[keen ginkgo]

"yes* to the HTTP-Client?

[cobalt sleet]

Yes use the raw api #topgg-api

[sturdy swan]

@long ferry

[long ferry]

?

??????

were you logging everything from our verification center or something?

[sturdy swan]

i have no idea

so

im moving it to a server though

l;ike i cant

view the interals

[steady shore]

hello, I've been trying to vote for mudae for a few months on my phone, but I get this message that appears every time, what do I do??? I have to log in to my computer every time, it really annoys me

[sturdy swan]

did you BAN with my bot because i assume thast what it was

[wind quest]

A clone

[hasty iris]

The bot ima submit some time here again has logs what ones do I need to disabled for your "staff server"

[long ferry]

We don't mind if you log stuff that happens on our server, such as relevant logs to your bots features

What is sus if you'd go into support and go "wow you just hackbanned your alt account that's funny"

[hasty iris]

that is very sus.

[long ferry]

You should be able to access the listing yeah

[nova hazel]

Is there a need to have a help command if the bot is slash command only?

[hasty iris]

Yeah

/help

It's mostly to help the staff know what commands u have etc

When the bot gets verified technically u could remove it

[floral pagoda]

No, there should however be a list with commands that are accessible, whether it’s via a help command or your bot page

[light rain]

For slash cmd bot, no need to have it by nessesery, Althou recommended

[hasty iris]

I was told it was needed

I was lied too

[light rain]

Only for prefix bot (not slash cmd)

[hasty iris]

well if I knew that I wouldnt have made one lol thanks welper

[light rain]

Only applys to slash cmd bot thoy

[rare ruin]

It's been quite some times since i last read docs. Slash command only for verified bot right? Unverified need use prefix

[grand prism]

Bots can have both types of commands regardless of whether the bot is verified or not

The only problem occurs when verifying the bot on discord. Discord may decide that your bot does not need message intent and may not grant you access to it

[light rain]

Both can use both cmd type

[grand prism]

Therefore, it is better to build a bot right away using slash commands to be sure that your bot will be verified

[rare ruin]

I see. I thought only verified bot use it thus still using prefix. I'll need to do change it

[silver belfry]

anyone on?

@light rain if the problem is my old windows version

then why i can't vote from windows 10

it was 11 but i moved into 10 , 10 is easy for me thats why

[grave saddle]

welp, site is down

Also, @gloomy shell, get well soon

[supple mica]

Checking it out

[grave saddle]

👌

[supple mica]

Loads fine for me atm

[grave saddle]

ah, it's back for me too

perfect

[jagged pulsar]

Hi, if I change the bot name it will also update on top.gg?

[light rain]

YES

[silver belfry]

hey

[light rain]

ops sorry for the caps

[jagged pulsar]

ty

[light rain]

was on csgo chat before

[silver belfry]

...

welter

@light rain

on?

oof

aurel...

[supple mica]

@silver belfryCan we help?

[silver belfry]

ye sir

[supple mica]

with?

[silver belfry]

i can't vote

in top.gg

[supple mica]

ok

[silver belfry]

i play myuu

its not ok

[supple mica]

Why can't you vote

[silver belfry]

2 days no vote

[supple mica]

you need to give me information

to be able to help

[silver belfry]

ohk

its just buffering/loading

[supple mica]

Do you get any errors?

Have any screenshots?

[silver belfry]

not even loading bots icon in vote page

[supple mica]

Are you logged in?

What browser are you using?

[silver belfry]

ye

chrome

tried opera gx too as welter said

he said try another browser

[supple mica]

OperaGX is known to have issues

You shouldn't use that with Topgg

[silver belfry]

really?

but chrome

[supple mica]

Try another browser

Such as Edge

[silver belfry]

he saying its just because of my winodows

[supple mica]

Are you able to load the voting page? https://top.gg/bot/438057969251254293/vote

[supple mica]

where did he say that?

I can confirm voting is working at the moment anyways

I can vote just fine

[silver belfry]

i cant

not loading

[supple mica]

Have you waited 4seconds

[silver belfry]

i tried higher windows version

more

still waiting

[gloomy shell]

Do you have any sort of adblocker or VPN on your device or browser?

[silver belfry]

dont have vpn

adblocker idk

[gloomy shell]

do you have a phone or something you can try with to use a different device?

[silver belfry]

how to disable adblocker

laptpo

[gloomy shell]

it depends on which one you would have

[silver belfry]

laptop

chrome

browser

@supple mica

[gloomy shell]

Do you have any other laptop or computer, or a phone that you could try to vote from?

[silver belfry]

i tried latest but still cant

[supple mica]

It's not windows

[silver belfry]

my id banned or what

[supple mica]

What happens when the counter reaches 0?

Because the button has "4s"

as in

4 seconds

to wait

[silver belfry]

4s still

not reducing

[supple mica]

can you open up devtools console

Right click anywhere on the screen, click "Inspect", then click "Console" in the window that pops up on the left

[silver belfry]

right click where

[supple mica]

"anywhere on the screen"

so anywhere on the top.gg site

when youre on that voting page

[silver belfry]

watch

Audit usage of navigator.userAgent, navigator.appVersion, and navigator.platform

issue

@supple mica are u there?

[supple mica]

yes, i can have 2 minutes in between my responses

[silver belfry]

what to do sir

pls help

[supple mica]

Open up the same link

but in Edge

You have chrome adblocker enabled

[silver belfry]

how to disable

[supple mica]

Open up the same link
but in Edge

[silver belfry]

u mean i have to click on profile icon?

[supple mica]

Microsoft Edge

another browser

[silver belfry]

oh

[supple mica]

@silver belfry What version of windows are you on?

[silver belfry]

7

[supple mica]

That's you're issue

your browser is too old

[hasty iris]

Yikes.

[supple mica]

You said here you were windows 10 so I assumed you were using a newer version

[silver belfry]

i have 10 too

[hasty iris]

So why use 7?

[supple mica]

Use windows 10

and update your browser

I can't help you any further

[silver belfry]

why

barrier of version

[hasty iris]

Technology updates to be better

[silver belfry]

but u have to optimize so that people can use it

[supple mica]

older versions = security flaws

[grand prism]

Nobody uses Windows 7 anymore, just like nobody uses Windows XP. Support for these systems has simply ended

[supple mica]

But if you believe we should support it, feel free to voice your concerns here: https://feedback.top.gg/

[hasty iris]

Your honestly the only person I heard that still uses and old version of windows

[supple mica]

Other than that, there's not much we can do for you

[silver belfry]

phone need latest version?

but when i tried from my windows 10 laptop same problem with that

[brazen geyser]

I'm pretty sure Microsoft even dropped support for 7 not too long ago.

[silver belfry]

...

[hasty iris]

Then u try another browser the site is not very reliable for most people for some reason

[grand prism]

Just dm him

[silver belfry]

@long ferry

@supple mica

hey watch

[long ferry]

I've tried voting on several accounts, don't think there's much more to try

We can't really help

It's not an issue with your site, but possibly your internet connection

[silver belfry]

bro u guys are mods

[supple mica]

Yes

We are moderators

[silver belfry]

3rd router

[supple mica]

not Top.gg developers

What country are you based in?

[silver belfry]

@supple mica

bd

i tried edge

still

who is dev

[supple mica]

,

[silver belfry]

bd

[supple mica]

?

[silver belfry]

bangladesh

[supple mica]

Alright location-wise it should be fine. Unless you've some sort of network filter going on, there's nothing else we can do for you

[silver belfry]

i should use vpn?

@supple mica

[supple mica]

you can try

[silver belfry]

r u there?

which vpn better

[supple mica]

that's for you to decide

[silver belfry]

can i talk with dev?

[long ferry]

A dev won't be able to help much either

We can't reproduce the issue at all

[silver belfry]

u guys can reduce

[supple mica]

no

we can't help you any further

its as simple as that unfortunately

we've exhausted all our options

[bleak jackal]

Hello, I have a problem, I can't upload a bot, I fill in all the data, I click submit, I am redirected to the Before you submit page, there I click submit, I am redirected Bot Details
with my data, I click submit again and on the Before you submit page I have buttons endlessly loading, can you tell me what to do?

[supple mica]

Hi, you will need to log out and log back into top.gg

Or try another browser/incognito tab

[bleak jackal]

Yes, I tried logging out of my account, I tried firefox, edge, no luck, I didn't try incognito, I'll check it out now

[supple mica]

Weird, that should work fine

Maybe you need to clear your browser cache

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[bleak jackal]

I tried it through incognito, anyway, when I click in Confirmation submit, it throws me back to BotDetails

[supple mica]

There's something definitely wrong there

I wonder could it be related to the current Discord outage

[long ferry]

Try again later yeah

[bleak jackal]

👍

[vital kiln]

Same issue here, seems to be some problems with the site

[gloomy shell]

Try again when discord's issue has been resolved and then let us know if it persists

we can definitely look into it if its somethin on our end, but we should confirm its not a discord issue first

[vital kiln]

Discord had some hiccups a few moments ago too, but other integrations and websites work just fine

But will do, thanks

[gloomy shell]

we pull bot data directly from discord on submission so it might be related

[long ferry]

Oh if the server was moved to a team, it might not allow admins to edit it anymore

[opaque otter]

How do I report a review of my server that is obviously pure harassment?

[wintry oriole]

just to recap: if i make a bot that is intended to filter and block adult content and inappropriate things, and i let the user configure it, mentioning those things in the dashboard or commands for the purpose of the user being able to block those things (e.g. sex, nudity, gore, violence) is permitted, yes? thats not under the same banner as making a bot that promotes porn?

[long ferry]

Mentioning things it is supposed to filter is fine yes

Such as stating it filters nsfw

[wintry oriole]

good, thanks

[hasty iris]

Dm an online moderator

[opaque otter]

Thanks

@long ferry May I DM you to sort out a review that I want gone from my server?

[hasty iris]

Just dm them no need to ask :/

[opaque otter]

Well I am used to asking as random DMs can be mistaken for scammers/spammers as they normally are.

[brazen geyser]

Just be very detailed when you DM them

[hasty iris]

its clear what is a scam etc today 😛

[long ferry]

Is said review violating our guidelines

[opaque otter]

I am pretty sure it is lol

Insinuating all kinds of shit and I know why as well.

[opaque otter]

https://tenor.com/view/cat-high-five-high-five-gif-gif-11749178764953808365

[vital kiln]

still stuck on this

[long ferry]

try a different browser then

[vital kiln]

Omg, totally didn't think of that

[bleak jackal]

That didn't work for me, I've been trying to add a bot for 5 hours now(

[long ferry]

cant reproduce

ensure you're not using any extensions for example

[bleak jackal]

I've tried through incognito, I've tried in firefox, edge

I click the button and I'm just redirected to Bot Details.

[trim wyvern]

Hello, facing some issues voting on chrome. It works fine when I am not on the vote page but on the topgg site itself. otherwise it won't stop loading on the vote page and the countdown also doesn't change. Not sure what's going wrong.

Tried updating, reinstalling a different browser 😊 all of it

[sturdy swan]

Hello Staff! I have a AI bot which provides access to GPT by using a / command. There is only that command, can i still add it top.gg?

[hasty iris]

I may be wrong by all means so they can correct me but I belive they have a 5 command minum

[sturdy swan]

I see

Wjat commands tho

Can i do fun ones?

Like cat pocs

Pics?

[hasty iris]

I dont belive it matters honestly

Should follow top.gg and discord tos though

and from what ive seen in #mod-logs stay away from NSFW and clones

[sturdy swan]

Haha mhm

No nsfw , no clone

[hasty iris]

👍🏻

[sturdy swan]

I am using my own private api anyways

Like hiw tf to clone :D

[hasty iris]

You would be shocked lol

[sturdy swan]

I do have more commands tho

But like /help

And rest is dev only

That wouldn’t count right?

[hasty iris]

dev only commands wont I belive as the staff cant test them

you could do

[sturdy swan]

Never.. I’ve been falsely declined several times

[hasty iris]

/help
/ping
/avatar
/invite (sends an invite to the bot)

[sturdy swan]

Ah nice

Simple!! Thx man

[hasty iris]

👍🏻

[light rain]

5 new feature not just cmd

[hasty iris]

Ah

[sturdy swan]

Oh….

[hasty iris]

What would a "feature" be?

[sturdy swan]

Yeah

[light rain]

Random github bot that they fork

[sturdy swan]

My bot js based on AI

[sturdy swan]

Definitely not me

By using axiois, is that a clone

What is GitHub?? Isn’t it a adult thing??

[sturdy swan]

What’s a feature

[trim wyvern]

Umm no 😂 you're confusing it with something else

[sturdy swan]

Like moderation, etc?

OH

Mb ik now

Sorry

I keep forgetting even tho i use everyday

[light rain]

A website for sharing code

[sturdy swan]

Yeah ik dw

[scenic gust]

Hello

Where do I change my bots logo?

[hasty iris]

https://discord.com/developers/applications

[scenic gust]

Yes but on top.gg

[gloomy shell]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[scenic gust]

Is there a way to do it on phone

[gloomy shell]

The creator controls still appear on phone

switch over to the "Info" tab on your bots page

[scenic gust]

Then?

I don’t see refresh

[gloomy shell]

Are you logged in?

[scenic gust]

I clicked profile > edit bot

[gloomy shell]

No

its on the bots page

not under the edit

[gloomy shell]

click view

to go to the bots actual page

switch over to the "info" tab

scroll down until you find creator controls

[scenic gust]

Ok got it

But it hasn’t changed?

[gloomy shell]

once you click refresh data, you need to do step two

edit your bot and save without changing anything

[scenic gust]

Oh ok

[gloomy shell]

it should update, if it doesnt then it will within 30 ish minutes

[scenic gust]

Ohh ok

Yh it did

[gloomy shell]

[scenic gust]

Alr thanks a lot

[gloomy shell]

yw!

[lilac spruce]

Hey, I'm having issue adding my server to the bot, everytime it goes into the third step and it keeps loading the button to go to the next step. I've already tried this in chrome, firefox, and edge and xe don't seem to work. Is the website just down or something?

[gloomy shell]

Hey there - Please try these steps:

1. Go to https://top.gg/servers/new and click "Refresh servers" on the right-hand side of the page.
2. Then log out of Top.gg by clicking your profile icon at the top right of the site and clicking "Log out".
3. Clear your browser cache. In order to clear your cache for the site, press CTRL+F5.
4. Now log back into Top.gg and navigate back to the Add Server page: https://top.gg/servers/new
5. If this solution doesn't help, please try again using a different browser.

Upon adding your server and inviting the bot, if it still doesn't show as published, go to https://top.gg/servers/:your_server_id/edit and fill out the information before clicking "Save".

[trim wyvern]

Hey, there seems to be a issue with my topgg. I am not able to vote. As the profile doesn't load. I have tried switching networks. Reinstalling, relogging. It's on chrome. Is it something that's happening to others too?

It keeps on loading. N the timer doesn't decrease.

[cerulean ember]

did you tried from different browser?

[lapis summit]

Idk what is happed but i can't vote in bot

I have tried to change my browser

But nothing happening

It shows this

This

And this

Idk what happen

Am i banned or something

[long ferry]

Don't use brave and go to the URL directly, not by clicking on discord

[lapis summit]

Huh?

[lapis summit]

Can u tell that kinda different i didn't understand wym

What is brave

OHH

@long ferry it WORKED

THANKSSS

BUT HOW DO I FIX IT permanently

[trim wyvern]

Yes. Same result

[long ferry]

It's an issue that can't be fixed and is probably related to that

[sturdy swan]

Hi, can you tell me what did you do to solve it?

[lapis summit]

Search on google

Vote for sofi

And open 1st link

Search the name of the bot that you want to vote on

Vote for karuta

Vote for owo

Or whoever you wanna vote for

[trim wyvern]

Yes I have. Still facing the same issue

[vital kiln]

I suppose it's still not working 🤔

tried different browsers, cleared cache still can't add the server

[long ferry]

Are you the user with the ownership of the server you're trying to add

[trim wyvern]

Yes I have. Still it doesn't load beyond this no matter how long

Cleared cache switched browser's. Tried Google n then clicking on the link too

[sturdy swan]

Same problem with me as well

[trim wyvern]

Atleast we r not alone haha

[sturdy swan]

We are the special people who got this problem
We are Chosen Ones

[upper acorn]

sup

[upper acorn]

OMG

same issue

I'm facing this exact same issue

someone help me

fr

1st I was not facing that issue with my phone

[bleak jackal]

I still can't add a bot

[stoic socket]

Try looking at the network request when you click submit

See if it returns a specific error which the site doesn’t handle properly (has happened on servers before)

[bleak jackal]

This is when I click on submit 2 times on the BotDetails page and I am thrown to Confirmation and there are infinitely loaded buttons

[stoic socket]

That’s not the right request

That’s the site searching for a bot

It should be a POST request

[bleak jackal]

I take it this is

[bold cove]

Hello, I got told to come here from tatsumeeko server.
My inquiry was about how my friend hasn’t been able to go on the website to vote for tatsu bot.
Tatsu gives out a monthly item for 60 votes meaning that voting on top.gg everyday has to happen but lately for them it hasn’t been working.

My friend says that the page wouldn’t load.
Theyve tried using a different browser and it still won’t load for them.
They’ve missed out on a couple days of voting because of this issue and they won’t be able to obtain the tatsu vote item now ask you need to vote 60 times and there is only 31 days in this month so voting on there is crucial along with the other website that we vote on too.

Is there a fix for this issue? And is there anyone else experiencing this same problem?

I know that this isn’t tatsu but if it’s possible for them to get those days of missed voting points back would be amazing.

[hasty iris]

Try another browser.

As for getting missed days back that's not possible

[dapper spear]

Is it possible to remove certain reviews? My bot still has old reviews from when I used it for something else and those reviews are not related to what it currently does. I had deleted the bot from top gg but then brought it back and those reviews still popped up

[light rain]

Unless it breaks our ToS, it cannot be remove (unless the user that post it asked)

[dapper spear]

would they just ask you here?

(in this chat)

[light rain]

yes here, to be exact to mods

[dapper spear]

Okay cool thank you!

[long ferry]

Yeah reviews are bound to bots/servers and cannot be removed, unless they violate our guidelines or the user who made the review wants it removed

If they don't, you have to accept that

[hasty iris]

thats basiclly what #welper said

[long ferry]

Duh

[hasty iris]

so why repeat it

[grand prism]

The moderator's message has more power

[hasty iris]

Sometimes

[upper acorn]

Any staff team?

@gloomy shell see no one responded

It's not like everyone can't vote

[supple mica]

What do you need?

Are you unable to vote right now?

[upper acorn]

Only few of us I just wanna know the reason

Yes yes

[supple mica]

Is it still happening for you @upper acorn ?

[upper acorn]

Hold on

Lemme confirm

[supple mica]

What bot are you trying to vote for, please send screenshots if you can

[upper acorn]

Still @supple mica

[supple mica]

Can you try another bot for me

like Mudae

[upper acorn]

Facing this problem since 10th oct

Hold on

Lemme try

Same shii man

@supple mica I did

[supple mica]

Thank you

I've passed on the info and we're looking into it now

[upper acorn]

Thanks

[hasty iris]

works for me @supple mica

Google Chrome on a laptop

[supple mica]

Yes I'm aware, it's an isolated issue for some users

Works for me too

[hasty iris]

Could it be a mobile issue?

His screen shots seem to be via a phone

[supple mica]

no

there have been desktop users facing the same thing

[gloomy shell]

@upper acorn can you open an incognito window and try again now?

[hasty iris]

👍

[gloomy shell]

@lapis summit hey there, can you try again now for me in an incognito window?

@sturdy swan@trim wyvern can one of you try again in an incognito browser and see if the issue is fixed

[supple mica]

cc @upper acorn @lapis summit @sturdy swan @trim wyvern @bold cove @vital kiln We need someone who still has this issue to be able to test for the fix Feel free to give Xiuh a ping if you can reproduce this issue still

[vital kiln]

Alright betcha

[supple mica]

@gloomy shell !!!

[gloomy shell]

make sure to use an incognito window or clear your cache first

[vital kiln]

yes m'am

[upper acorn]

yes I did vote with incognito window

[gloomy shell]

can you try again now

[vital kiln]

Incognito still not working for adding the server

[gloomy shell]

the add server issue is not what we're trying to fix here

only voting

[vital kiln]

ohhh

[long ferry]

also refer to my previous answer

[vital kiln]

Nope

[upper acorn]

so everytime I gotta vote with incognito tab?

bruhh

[long ferry]

then theres your answer for your issue

you need to have ownership of the server to add it

[vital kiln]

Has it always been like this?

[upper acorn]

blud tryin to add a server without owning it?

[gloomy shell]

no, not every time, just to see if it works this time

[upper acorn]

always bruh

[vital kiln]

pretty sure I added other servers previously 🤔

or maybe I only edited them

[long ferry]

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

You need to be the owner of the server to add your server - once you've done so, you'll be able to add it to a team for others to collaborate.

[gloomy shell]

an engineer attempted a fix but you need to clear your cache so i told you to use an incognito browser to test

[upper acorn]

you were owner

for sure

[vital kiln]

mb if that's the case

[gloomy shell]

are you guys able to vote or not

[upper acorn]

I can't

Umbra

can't add a server

cause

they don't own it

[lapis summit]

Sure

[lapis summit]

Its fixed i think

[vital kiln]

The ownership is on a cold account that's why 💀

[gloomy shell]

you can vote now?

no getting stuck at 4s?

[lapis summit]

I just opened the link through bot

[lapis summit]

And my profile loads

[vital kiln]

@long ferryThanks though, missed the info about the ownership

[gloomy shell]

and this is in an incognito browser you're still getting the issue?

[upper acorn]

no
normal tab

[lapis summit]

Try incognito

[gloomy shell]

bruh

i asked you to use an incognito browser

[upper acorn]

I did try incognit

[gloomy shell]

please

[upper acorn]

as I said

[gloomy shell]

now

do it right now

[upper acorn]

I did vote

dude

I already told you

I did vote

[gloomy shell]

then its fixed

[upper acorn]

but still facing the problem with normal tab

[lapis summit]

Ye

[gloomy shell]

clear your cache on your normal tab

[lapis summit]

Mine is working now

[gloomy shell]

yeah you'll have to have the owner submit the server, but after its submitted you can add the server to a team and add your normal account to a team so that non-owners can edit the page

[lapis summit]

Tyty@gloomy shell

[gloomy shell]

glad i could help!

[vital kiln]

I was going through other websites adding the server, totally slipped my mind top.gg requires ownership lmao

previously I only managed/edited existing servers there

thanks though, appreciate the help

[trim wyvern]

Tried in incognito. It works there but it's being reproduced in a normal window

[gloomy shell]

clear your browser cache in your normal window

[trim wyvern]

Yep. Fixed there now too 🤩

[gloomy shell]

[trim wyvern]

Thank you so much 💕 have a a lovely day

[gloomy shell]

you too!

[turbid meteor]

https://cdn.stuffmaker.dev/ti2gq15qwr0kuyt.gif eh...

[long ferry]

Ratelimit Looks like

Try later

And spamming it makes it worse

[marble patrol]

How do I delete my bot from top.gg?

[brazen geyser]

On your bot page, you'll find Creator Controls on the right hand side.

[marble patrol]

Thanks

[sonic hare]

I opened a ticket yesterday, but the ticket was closed. Can you forward the messages to me before I see the messages? (please only write support team or any of the staff)

please ping me

[long ferry]

What ticket?

Auctions or through support.top.gg

[honest lily]

do I have to tell you guys if I'm gonna rebrand my bot?

[light rain]

No need

[chrome karma]

can anyone help me here?

im facing a problem on tog.gg website

[light rain]

Send the issue

[chrome karma]

in dm?

[light rain]

Here would be nice

[chrome karma]

okie

well the thing is that when im trying to vote any bot on top.gg website i can't

it get stuck at showing 4s on vote button

i have waited for whole 5 min

refresh 5-6 times

still can't vote

its been more than 24hrs ig

[light rain]

Info regarding voting

Vote is stuck in 4s or any other problem in voting

Here is a fix that you can try

Clear cache
Disable any ads blockers
Relogin
Changing your browser to another browser
Disable Extension that might interfer with top.gg
Try changing device (like mobile/desktop)
Try Incognito mode

If you still have a problem, you can ask in #support

[chrome karma]

thank u

[silver belfry]

@chrome karma

u r same as me

i can't vote too

i asked from aurel , reymond, welter etc etc bot devs and trial bot reviewer

[toxic zephyr]

Have you tried the steps above? #support message

[silver belfry]

ye

[toxic zephyr]

Well, It will be fixed soon

[sonic hare]

#auctions-tickets i was created ticket but the ticket was closed without tagging me or seeing me.

[silver belfry]

...

1 year later?

[supple mica]

@silver belfry@chrome karma A fix was implemented yesterday, if you're still having issues theres a chance you need to clear cache

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[silver belfry]

@supple mica

[supple mica]

@silver belfry

[silver belfry]

i voted after 3 days

tysm guys

[supple mica]

[solar rose]

How do I change the profile for the bot on Top.gg?

[gloomy shell]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[solar rose]

I have a bit of problem here, I might of have changed the bot to a different application...

how can I change the client ID?

[gloomy shell]

You can't, you have to submit it as a new bot

[solar rose]

I think I got it, I don't know why it was inviting the wrong bot.

Thanks for the quick response.

[gloomy shell]

yw! glad you figured it out

[covert veldt]

hi anyone's bot vote count not adding after voting?

[gloomy shell]

the front-facing vote count is cached so it might take 30m-1h to update

[bleak jackal]

I still can't add a bot

[south drum]

@light rain When will my bot be verified?

[bleak jackal]

What should I do?

[drifting seal]

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Oct 19, 2023, 5:34 PM

[long ferry]

-botcommands

[wild stone]

Hey! In order to use bots within our server, please use #commands instead to run commands.

[long ferry]

are you using anything special within your description? such as trying to use <script> or trying to use anything that includes a script into it?

check the response sent

otherwise there's nothing else to do and we cant help you either

[bleak jackal]

Yes, I have scripts, but even if I write test 200 characters there, I still have this error

[long ferry]

You cant use script in your description

remove it

then check what the response is when trying to submit the description with the test stuff

[bleak jackal]

I'm confused, I don't have scripts and I still get this error

[long ferry]

Again

check the response the server gives you since you know how to use inspect element

what does it say

[bleak jackal]

This?

[long ferry]

Yes, what is the response from the site on that

[bleak jackal]

It takes me back to Bot Details

I asked to add a bot in my friend's name and with my data and he has the same error.

[long ferry]

Still not what I asked for

[bleak jackal]

When I am returned to Bot Details, the button is not active in Bot Details

[long ferry]

the screenshot you sent there has a response that caused this, I want to know what the response from the server on that is

I otherwise cannot help you without any info I can work off of

[bleak jackal]

?

[long ferry]

Response body

[long ferry]

screenshot your invite url field

on your form

[long ferry]

What happens when you remove it and try to add it afterwards

that is generated by itself

[bleak jackal]

Finally!!!

Thank you.

[lone ether]

-refreshdata @sturdy swan

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

did not work

nvm

I appreciate your help

[patent needle]

Hey, can we resize widget? I want this type only with servers but im wondering what i need to make it bigger 😦

[patent needle]

oh, also im wondering why when i go to Announcements tab, there is no avatar of my bot, but it is in other tabs

[light rain]

-refreshdata

[wild stone]

@patent needle

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[patent needle]

definitely not helped

[eager palm]

Hi all, I'm a server admin/owner trying to add some of top.gg's nice bots. I'm logged into top.gg but when I click "refresh servers" my servers are not being listed. I've tried this in Firefox and Chrome. Any way to fix, or things to try?

[hasty iris]

Servers can take up to a few days to show

[eager palm]

ok that makes sense, also actually my servers are showing now! thanks again

[marsh pasture]

what do we use to design bot description on the site? like html tags or markdown syntax?

[grand prism]

Both work

You can also use iframe to insert your website inside the description on top.gg

Only the scripts don't work in the description, as far as I know

[marsh pasture]

oh alrighty thankssss

[worldly yoke]

???

[long ferry]

known issue, leave it empty for now

[gusty quest]

why I can't vote bot

[light rain]

Try the steps in the pins

[gusty quest]

Thanks you. I can vote now

[placid snow]

site is down rn right

[supple mica]

no

you are not right

[sturdy swan]

can I reattempt if my bot gets rejected after reviewing?

[supple mica]

Yes of course!

We implore you to resubmit

[prisma kelp]

how to get server count?

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[brazen geyser]

@prisma kelp

[prisma kelp]

ty

[boreal pumice]

Please, is there a problem with Background URL field ? I don't change it from a long time and now, when I change my bot description it return an errore: "Only PNG and JPG images can be used"

[grand prism]

Yes, it's not working at the moment

[twilit cradle]

hi, any staff member active?

My bot needs to be updated.

[supple mica]

Updated in what way?

[twilit cradle]

The name

it's the old name, my bot's name was changed 2 months ago, on top.gg is still the old one 💀

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[twilit cradle]

thanks!

[supple mica]

[sturdy swan]

yoo

@supple mica

do you know how i can use python requests to get bot avatar and name?

[calm wagon]

how do I remove a bot from top.gg? if I'm not seeing a remove button, is it because I'm on the team but not the primary owner?

also how do I fix a server name? will it update itself when the other edit is approved?

[hasty iris]

#development that's not top.gg related

[hasty iris]

#support message

[hasty iris]

I may be wrong but I think owner can only delete it

[supple spire]

hm ?

[supple mica]

Doesn't work at the moment

[supple mica]

#development

[calm wagon]

can't see it on phone lol

[calm wagon]

gotcha that's what i thought

[long ferry]

servers do not have refresh data

press edit, then save

[calm wagon]

will it update itself when the other edit is approved

[hasty iris]

Was that fir bots only?

[calm wagon]

because i edited and saved and it's the old name

[long ferry]

????

what do you mean

also you deleted the server listing seems like

[calm wagon]

different server

[calm wagon]

i mean i changed the server name and icon and it hasn't updated on top.gg

[long ferry]

what is the server id

[calm wagon]

lol it says <@serverid> like that's gonna do something

[calm wagon]

664978518526001179

[long ferry]

seems like the @small lantern bot is no longer in the server

so theres nothing to fetch

[calm wagon]

it never was

ah

[long ferry]

re-invite it using https://top.gg/servers/invite

[calm wagon]

lemme check something rq

[long ferry]

it needs to be in the server to keep stats updated

[calm wagon]

the website requests the guilds scope when i log in
therefore it should be able to fetch the server data using my profile and i shouldn't need to add the bot

also images broken

[long ferry]

it only fetches it once on login iirc, and thats to list the guilds you're in

server listings are then updated by @small lantern when an edit occurrs

[calm wagon]

yes
but it could use that info in future as well

[grand prism]

It's probably a way easier to do with bot than with aouth

[calm wagon]

it's very slightly easier

[long ferry]

You'll have to ensure that the authorization a user has given to top.gg is valid, aswell as making sure that the temporary access to the guilds is renewed

which is more resource intensive than just checking that when making an edit

along with the need of the bot being in the server to fetch emojis and the server count, unnecessary too

not a site dev opinion though, just someone who does dev stuff too

[calm wagon]

right but i don't care about emojis and count being on there, i just need name and icon to be accurate
and i don't mind having to edit-save for it to update
but like...

>>> guilds = requests.get("https://discord.com/api/v10/users/@me/guilds", headers={"Authorization": "Bearer TOKEN"}).json()
>>> guild = next(filter(lambda g: g['id'] == '664978518526001179', guilds))
>>> guild['name'], guild['icon']
("Clari's Robot Workshop", '2dbf0fb058460d09169e0363e9309078')

don't want to add the bot cuz i don't like having bots sitting there just for a website connection ¯_(ツ)_/¯

[long ferry]

Like I said, you have to ensure that:

• the authorization is still given by the user
• the access token have to be generated

but you do you

and that with a few more servers than just one, is resource intensive too

[calm wagon]

true
but i would guess that the bearer token is held onto for a bit anyways
..it probably doesn't have to be to remain logged in, but it might; not sure actually
and it gives when it expires, so it doesn't cost a request to ensure it's valid
the only request is fetching the guild/guild list which is gonna happen anyways whether it's through the bot token or the bearer token
i'm definitely getting off-topic for the channel so i'll leave it here

do have one more question though; can i set which bots/servers show up on my profile and what order?

[supple mica]

no

theyre all pulled together

[calm wagon]

okay cuz i have a bot that is showing up that's no longer active and i need to get the owner to remove, but i also have a few other bots that aren't showing up

[calm wagon]

deleting old announcements isn't working

wow ok i guess it's just really really slow

ok another question, can i use indentation of any sort on a bot's page? it seems to be storing the long description with the indentation i give it, but then it strips out tab and space characters at the beginning of lines

[supple mica]

You can use html/markdown

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[calm wagon]

how does that help me indent it, though? i see that ## and `` work, but - doesn't, and it's still stripping indents

(are bullet points supported?)

[supple mica]

yes

  is a blank space iirc

or html you can make divs and just add basic padding

theres loads of options

[calm wagon]

sure

how do i do bullet points

-? *? or just <ul><li>?

[long ferry]

with -

[calm wagon]

that is what I'm using

[manic badge]

Or *

[long ferry]

keep in mind previewing does not work

you need to save before previewing

[calm wagon]

I know

I'm checking how it appears to other users with the info page open on a guest user

https://top.gg/bot/782105629572464652?tab=overview page
https://hst.sh/bemogukihe.xml current text

is it because of the spaces in front

[iron steppe]

is there a way to remove someone as a creator on the bot page? i dont see a setting anywhere for adding/removing a creator.

[long ferry]

only by deleting the bot or moving it to a team

this is the remains from that previous feature of adding other creators

[iron steppe]

okay so i can move it to a team that only has myself in it, and then it'll just be me shown as the creator?

[long ferry]

it will show the team as a creator

[iron steppe]

alright fixed it, thanks

[languid ether]

Could someone tell me why my bot is without its avatar?

[grand prism]

It is possible that you changed it and after changing the avatar you need to update it manually using the "refresh data" button

Then just click "edit" and "save"

The avatar should appear within a few/dozen minutes

[compact bolt]

. انا

[calm wagon]

yeah that was it

[sturdy swan]

Hey, how come my bot isnt displaying how many servers it is in on top.gg?

[calm wagon]

is it posting to the API?

also question, if a bot is attached to a team that i'm a part of, should it be showing up on my profile or no?

[sturdy swan]

I'm not quite sure I understand

[calm wagon]

there's a thing that explains it somewhere but idk where
the short version is, your bot has to tell top.gg how many servers it has. this means you need to get an api token, and however often you want it to update, you make a POST request to the API with that token and the number of servers

it..allows me to attempt to add a server that is already on top.gg, but that i'm not one of the creators of
is this intended behavior or a bug

[long ferry]

it theoretically shouldn't go past the adding flow since you're not the creator

otherwise it may still work with admin in some cases

[calm wagon]

i have admin and i'm gonna hope that's the only reason it worked; it literally let me steal the server and add it to a team

the add flow pretended to work but going to the page showed that nothing changed; tacking on /edit to the url took me to the real edit page and let me change settings that actually took

[long ferry]

Yeah thats possible as the admin

[calm wagon]

let's see what i have manage server but not admin in

[sturdy swan]

where do i get my topgg token for my autoposter?

[calm wagon]

edit > webhooks

[sturdy swan]

sweet thanks!

[calm wagon]

where do i make suggestions cuz it would be really nice if the website updated to show changes when i edit teams or delete announcements and such

[long ferry]

thats caching issues

not a suggestion

[calm wagon]

it changes when i refresh the page

but there's no visual indication that the edit worked unless i refresh

[marsh warren]

hi, am i allowed to put a buymeacoffe link on my bot page?

or is it against your tos

please tag me

[scenic hull]

Hey ! I would like to change my bot picture/name on the website, is it possible ?

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[scenic hull]

Oh it's sync with the dev portal ? cool

thanks a lot @fluid rapids 👍

[light rain]

https://feedback.top.gg/
Here you can do Suggestion

[long ferry]

That's fine

[sturdy swan]

How come I cant add an image to my bot?

but it is the proper link

[light rain]

Known issue, no eta

[sturdy swan]

So is this fine how i've done it? https://top.gg/bot/1164423506801459301

[slim lantern]

When will the votes be renewed? One month after it was added to top.gg or at the beginning of each month?

[light rain]

Start of the mo

[slim lantern]

Then I'll start when it resets.

[radiant ridge]

is there a discord server for discord bot list

[light rain]

You are in the right server

Https://Discord.gg/dbl

[rotund iris]

is there any way to fix this issue?

[long ferry]

https://docs.top.gg/resources/webhooks/#acknowledgement

[rotund iris]

  "/dblwebhook",
  webhook.listener((vote) => {
    // vote is your vote object
    console.log(vote.user); // 221221226561929217
  })
);``` i use this

[long ferry]

ask in #topgg-api and wait for someone who can help

[scarlet narwhal]

Hello, I'm unable to add my bot to Top.gg. Here's a recording about my problem.

[long ferry]

thats something for discord to handle

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[scarlet narwhal]

what do you mean, what's the discord's problem here

[long ferry]

I was referring to a now deleted message

[scarlet narwhal]

oh, sorry

[brittle ridge]

how do i submit my server

[wraith coyote]

Can I get the community of my bot to honestly vote for it by providing them with the link and giving them a reward for doing so?

[long ferry]

-addserver

[wild stone]

@brittle ridge

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[long ferry]

Yes, vote rewards are allowed

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[wraith coyote]

Can I do the same with a review?

Reviews should be an accurate reflection of a user’s experience - to encourage this, we don’t allow developers to provide incentives for reviews.

Okay, and without rewards?

[long ferry]

Reviews can't be incentivised/rewarded for, yeah

Only votes

[wraith coyote]

Gotcha, ty

How long does it take for the pic of the bot to be updated?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[wraith coyote]

[brittle ridge]

thx

[scarlet narwhal]

Any help concerning this?

[lean iris]

Is this where I can clear some queries?

[wraith coyote]

There was a time 2 years ago when a group of people damaged my bot reviews leaving bad reviews for no real reason. Is it possible to remove them somehow or reset all the reviews?

Back in the day I made the report but they were never removed.

[sturdy swan]

Why cant i see my server

[long ferry]

press refresh servers, then logout and back in

[sturdy swan]

ok

[lone ether]

what's in your long desc?

try cut it down

did you try logging out and logging back in as well

[lone ether]

[lone ether]

you can DM a mod to get your reviews removed

[scarlet narwhal]

my long desc is only 370 characters long, I cut it to 244, tried to disconnect-reconnect, it doesn't change anything

[long ferry]

try removing your tags and use generic ones

for example, just set it to "Gaming" and try if that works

[scarlet narwhal]

Did it. I also removed specific invite url, languages, and message to reviewer (all optional fields). It worked. #logs message

[long ferry]

now try adding it back

[scarlet narwhal]

Tried to re-set the files one by oen. Can confirm that the Category one is the one causing problems

Got it. Trying to add a one-letter category (here X, the new name of Twitter) cause the form to unvalidate itself. The edit page one is at least indicating that there is a problem, even if nothing is highlighted, contrary to the create page one, which completely break the page. Thanks for the help.

[gloomy shell]

I'll write that down so we can fix it in the future

[main plover]

any way to fix this?

[main plover]

I also tried with a png image

[light rain]

Known issue, no eta

[main plover]

oh ok

but it does work with a discord discovery portal link for some reason

[coarse garnet]

When i tried to add my server to too.gg this happens

@main plover

@long ferry

[long ferry]

press refresh servers, then logout and back in

no need to ping multiple users

[coarse garnet]

I tried

[coarse garnet]

Okay sry

[long ferry]

press this, then logout and back in

if that does not work, you do not have any servers owned by you

[coarse garnet]

Don't work

I have 3

[long ferry]

then I cant help, thats the only way to have them displayed

try logging in through a different browser

[coarse garnet]

Okay

Thanks bro it works i just logged out and logged in back on for 3 times

[scarlet stirrup]

Hello, how to claim the 15$ for the first 100 votes

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[scarlet stirrup]

that doesn't actually told me where to redeem these 15$

[long ferry]

it does

At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.

[scarlet stirrup]

Thx

[grim creek]

I would like to be able to delete 2 comments on my bot that are inappropriate, is there a moderator available? I will send him all the information by DM.

[light rain]

just send a mod the message (you can see on the right who is online at the moment)\

[grim creek]

I didn't think I had the right to DM like that, thank you

[light rain]

welp i mean this part of discortd

[grim creek]

thank you, I contacted aurellin

[scenic gust]

hello

i did refresh data but it isnt changing

is there another way to change the bots logo?

[grand prism]

Remember to click "edit" and "save" after refreshing data

[scenic gust]

ohh right

[light rain]

In this case it needs Manage Roles since it needs to change the override of the @/everyone role on the channel

[sleek bane]

Is there a punishment for submitting a much greater server count than the real one? (15K instead of 200)

[stoic socket]

if you submit a fake amount you risk your bot being removed and potentially being banned

and like, theres 0 use doing that

[sleek bane]

I know it's pointless, i just found a bot that does that and was wondering if there's a point to report it

[stoic socket]

report by clicking the 3 dots then report

[long ferry]

yup, we do handle these reports

as these influence search results

[sleek bane]

Alright, will report it then

[long ferry]

Wrong reply

[wanton harbor]

Y'all so I've been trying to promote my server on top.gg, and to actually be able to promote your server you have to first verify your email. And that's what I've been attempting to do for the last 15 minutes, but everytime i recieve the email It asks me to do the same thing, and that isn't working for some reason

[long ferry]

And you are clicking on the link in the email? And it is the newest one?

[foggy kite]

Could you know how many bots you have to evaluate in front of Finn?

[hasty iris]

Nope, just wait like everyone else

[sturdy swan]

I have a problem, probably a small one, with my bot on top.gg, I can't see the main photo

[hasty iris]

@sturdy swan ^

[sturdy swan]

kk

[royal stone]

when voting for our server, many people havent been getting the voter role we have set up. the problem has been occuring for a couple weeks, how do we fix this?

[grand prism]

Try using another bot

I think the @small lantern vote rewards system still don't work

[royal stone]

ah okay okay, thanks!! :)

[upper token]

#mod-logs message