support

[feral cloak]

Of course i am dming you right now

[last vapor]

Are there plans for old review expiration/archive? because I've like some that are 3 years old that doesn't have any senses anymore since the product is on continuous development and might even be misleading for current users

[stoic socket]

that would take a lot

because on top of regular bot reviews, they would have to review an additional 41k bots

[manic badge]

Maybe one day review replying will be fixed so developers can reply to reviews with issues that are solved

[sturdy swan]

Help?

Is there a problem going on with top.gg getting images from imgur? how do i put images?

[livid warren]

how do i respond to bot reviews

[grand prism]

You can't

[grand prism]

[livid warren]

why do i see replies to reviews tyho

[grand prism]

Because they worked before

[livid warren]

when did they breajk

[grand prism]

I honestly have no idea, but they haven't been working for a long time. The background image itself hasn't been working for probably a month, and it wasn't working much earlier

Apparently they have higher priority things to do

[livid warren]

such as

[grand prism]

They don't reveal it, but it's possible that they simply can't or don't know because they don't deal with the technical issues of the website

[livid warren]

lmfao

[ornate cradle]

i cant vote for the servers

[long ferry]

can you elaborate what tells you that you cant

[ornate cradle]

it keeps me stuck on the "verify youre a human" page

[long ferry]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[long ferry]

Ye read above

if that doesn't resolve it, reach out to cloudflares support

as this is something provided by cloudflare

[ornate cradle]

Just won't work x.x even on the pc

Or switching data

[long ferry]

We cant help with it, reach out to the support of cloudflare

[ornate cradle]

This website is complicated

☠️

[languid lily]

someone is asking me about editing a review, they said they forgot a word. I forgot how do they go about doing that?

[ornate cradle]

I dont understand how to make a ticket

[languid lily]

#auctions-tickets then click the button that says make a ticket

[ornate cradle]

To these guys

[languid lily]

oh

sorry LMAO idk then

[ornate cradle]

can i have some support already im struggling here

[gloomy shell]

We can't really provide support for you with Cloudflare. You need to reach out to their support. https://support.cloudflare.com/hc/en-us

[ornate cradle]

i dont understand the technical tems on the site.. so i need guidance..

[long ferry]

We can't help with it either

[scenic nymph]

What bot?

[grand prism]

Try this one
https://top.gg/bot/479688142908162059

[twin matrix]

This user is participating in DM advertisement / scam: 605454728041857045

https://media.discordapp.net/attachments/1140984039008911381/1156286153733976155/image.png?ex=65146ae5&is=65131965&hm=17e5b10394a25c061f05c81a3f93306a3ae7e8b79de53439da0f54b1b71111fb&=&width=996&height=234

https://media.discordapp.net/attachments/1140984039008911381/1156286166295908413/image.png?ex=65146ae8&is=65131968&hm=023f8ebd835e8beee685c92438bd0b62e8cdb9e3b11c1e1fa3386dcb1aef4f7d&=&width=277&height=418

Be careful of him.

[latent wasp]

doesnt that guy own a nitro server...

[twin matrix]

yup its a scam, i dont know how his server is listed on top.gg

his new username: deletingzzz

[latent wasp]

hopefully the moderators will take care of it

[clear mason]

what should I do?

[prisma kelp]

If I submit my bot reviewer application today, when will I receive a response?

[latent wasp]

will any moderation action be taken against this suspicious user

[brazen geyser]

I don't think there are any mods available atm

[light rain]

Don't think there is an active mod at the moment, best bet is to just dm a mod about it

[light rain]

Will take a while

[sturdy swan]

Is it possible to transfer bot to another id?

[light rain]

You can request bot delation by dming a mod Then re apply with another account/id

[sturdy swan]

I was thinking this but I thought to ask first... Okay thanks I will do this

[subtle rover]

Can a staff please help me change the name of my application that shows on the search results on Top.gg? Something like this. Their application name was "Nai"

[light rain]

Cant you change your bot name in The discord developer portal?

[subtle rover]

Fortunately or unfortunately it's a verified app and Discord won't let me change it

[long ferry]

We cannot change it either on our site

[light rain]

Btw just incase its summerged
#support message
A bonk

[tacit crater]

are both of these being used, or can I remove one of them?

[long ferry]

One is auctions, one is the site itself

Removing both, and authorizing the correct one would work

It will not affect your data

[long ferry]

Can't note this down right now, but having their id here is good enough until I can

[cerulean ember]

-b 605454728041857045 Scam dms

[wild stone]

deletingzzz#0 was successfully banned.

[scenic nymph]

It's still not working

[long ferry]

Reach out to their support for help

Adding that bot and not doing anything else won't do anything

[scenic nymph]

I did add the webhook

Anything else I have to do?

[light rain]

You should go to their support

[scenic nymph]

Could u send me an invite

[light rain]

-wrongserver

[wild stone]

@scenic nymph

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[light rain]

You can see from the pic how to find the link

[sturdy swan]

Whenever I click add a server my server doesn’t appear? I’m on mobile

[long ferry]

Press refresh servers, then logout and back in

[tropic dock]

can we add an underdevelopment bot to topgg? like it doesn't have those features which it intend to have at the moment

[long ferry]

Submit it once it's done and is usable

There's otherwise no reason to submit it yet

[oak jay]

???

[balmy blaze]

I need help removing a review. This is urgent

[long ferry]

Well, state why and which review here and a mod will do it

[balmy blaze]

Because the issue in the review was resolved on the bot that the user allowed me to request to remove it

The bot it Ghost Ping Detector

[long ferry]

Then have the user reach out to us instead

[balmy blaze]

….

[balmy blaze]

Is the above info enough to remove it

[alpine sentinel]

What is a taskforce

[long ferry]

First time seeing that username

They likely never reached out

[long ferry]

Some internal project between staff

[long ferry]

Tell them to actually try

[oak jay]

how to solve that?

[clear mason]

Someone help me, I can't vote for a bot on the top.gg page

[sturdy swan]

I recently changed my bots pfp. Now on top.gg it looks like this since 1 day already...

[grand prism]

Yes, because you have to update it manually using the "refresh data" button. Then click "edit" and "save"

[sturdy swan]

thanks

[surreal thistle]

how does one get the $15 credit for getting 100 votes?

or confirm that i got it

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[delicate pond]

<@&817055174613794826> I received a message from @wild stone a month ago I'm a beginner of making bots

[gloomy shell]

luca just tells you if your bot was approved or denied

theres not much else we can do for you?

[delicate pond]

Let me screenshot

[gloomy shell]

Your bot was deined on September 15th, is that what you're referring to?

Yep

[delicate pond]

yeah

[gloomy shell]

If you want to talk to the person who reviewed your bot, thats Qwaizor, you can dm them

[delicate pond]

Thanks

[brazen geyser]

You probably have this checked in your developer portal

[delicate pond]

Oh

I already have that check

I'm a beginner so I'm learning about bots

Still

[grand prism]

Uncheck it

[brazen geyser]

There you go. Make sure it's saved and you can resubmit your bot.

[delicate pond]

Thanks

[hasty iris]

When mine was declined I never got a message from it

[gloomy shell]

you might not have had your dms open
or luca might have been taking a nap

[hasty iris]

Dms are open so I suppose nap time lol

[storm cedar]

i would like to ask how do you get "updates" page for your bot?

dis one

[gloomy shell]

That shows your announcements that you've made on your page

[storm cedar]

OwO

[sour valley]

How do I get the kit?

[grand prism]

What kit?

[sour valley]

These are the items we give you when you start

[grand prism]

Okay, but what does this have to do with top.gg, which is a website where you advertise your Discord servers and bots?

[tame trail]

why my bot take too long to be reviewed ?

5 days ?

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[brazen geyser]

i'm just gonna screenshot that command i swear

[tame trail]

there is 6 bot reviewers online

[long ferry]

few days or more

[tame trail]

ok i will wait

[long ferry]

does not matter how many bot reviewers are online

we're volunteers

[tame trail]

https://cdn.discordapp.com/emojis/1155151142330835026.webp?size=48&name=Heart&quality=lossless

[muted spoke]

how do i fix this there is no servers showing up

[gloomy shell]

hit refresh servers and then log out and back in

that should show them

[cursive vapor]

is it possible to change the bot name on top.gg? I have decided to rename and brand my bot as i wanted to add more stuff to it and not just be surrounded by one feature. Which is the reason for re branding it but i dont see a way to change the name and logo image on the top.gg page. Any help?

[hasty iris]

If I'm not mistaken u rename the "bot" in the bot section on your dev portal and it should update it here

[cursive vapor]

alright just was double checking cause i updated it about 2 days ago and it hasn’t yet

[versed ore]

Issue finding my server to add...

[long ferry]

Press refresh servers, then logout and back in

[long ferry]

-refreshdata

[wild stone]

@cursive vapor

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cursive vapor]

thank sorry i was out and couldn’t do myself lol

[echo valley]

Why does my bot's photo no longer appear?

I can't change it in edit

[versed ore]

now getting 503 error after adding bot. Wont let me proceed

Tried several times, finally got through, but can't view the creation. 404 error

[long ferry]

What happens when you visit /edit

So servers/yourserverid/edit

[long ferry]

-refreshdata

[wild stone]

@echo valley

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[dry bolt]

hi my server is locked anyway to fix thay?

server is sfw now

ping when reply

[light rain]

Dm Emirr ( @lethal bolt )

[eternal knot]

Is it possible to edit my review for a bot?

[grand prism]

No, you have to delete it and write a new one from what I know

[solid fjord]

how can i change my servers icon in Top.gg?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[long ferry]

Change it on your server on discord, then do this

[solid fjord]

ok thanks!

[grand prism]

You can skip the first step

[solid fjord]

ok so edit?

[grand prism]

Yes, and then "save"

[solid fjord]

Ok

[solid fjord]

It didnt change the icon..

i saved it and it didnt do anything

NVM IT DID!

THANK YOU!

[grand prism]

[tame trail]

??

[long ferry]

Known issue, leave it out for now

[tame trail]

ok

[fringe bloom]

Can someone help me? This is daily... At least 20 notifications come in one after the other it's quite annoying...

[stoic socket]

just disable top.gg notis for now

known issue, not been fixed for months

[fringe bloom]

Thank you so much.

[grand wren]

How to get top.gg token?

[grand prism]

You need verified bot on top.gg

[median nacelle]

hey 👋 i have received this review in my bot, after a few minutes of releasing the tiktok integration in beta
there was a bug that i tried fixing ASAP, but in the mean time, i got this review.

Everything is working perfectly for days now, i talked to the user and he said he would remove it, but so far its still here.
This is affecting really bad my rating, and providing fake information, as the integration has been working for days 😦

Is there anything that can be done?

[long ferry]

If that review was caused by an issue on your bot, then that review is correct and does not violate our guidelines, as it did describe something that didn't work on your bot at that point

You can ask the user to remove it by having them reach out to a moderator, but it is up to them if they want to or not

[oak jay]

how to solve this

[long ferry]

Try a different browser

Or a different device

Copy the vote URL and directly paste it into your browser instead

Rather than clicking on it there

[marble patrol]

The long description is where I can use markdown and HTML, right?

[long ferry]

yes

[hasty iris]

Not sure about HTML but markdown yes

[long ferry]

supports html too

[marble patrol]

What about css?

Or is it only inline styles

[long ferry]

should work too

[marble patrol]

Last question, anyway to preview the result?

[long ferry]

usually through the preview feature, though that doesnt work right now

so just save and view the bot page/server page

[marble patrol]

Thanks

Wait, I'm about so submit my bot. Will I be able to make edits to the description while it's pending approval

Or do I have to wait for the bot's approval to make edits

[grand prism]

You can edit when your bot is in queue

[marble patrol]

Epic

[digital topaz]

Hello friends, may I as for dev role pleaz ?

[hasty iris]

When your bot is accepted it will be added

[digital topaz]

he is

i just joined the server month after adding the bot, it may have been the cause ?

[grand prism]

If you are not on the server, the bot has no way to give you a role

[hasty iris]

I see nothing in the logs that you even had one approved or denied

[digital topaz]

https://top.gg/bot/956303957439955007

[hasty iris]

Thats just weird how the logs dont show that

Id dm a moderator to get the role

[digital topaz]

i said, months ago

even more maybe

i guess it just isn't indexed anymore

[long ferry]

What do you mean with isn't indexed anymore

The logs show you owning it

Gave you the role manually, its not reliable anyways

[digital topaz]

i dunno, didn't have checked, he just told me haha

thanks !

[hidden sapphire]

hello goodnight

How do I change my bot's photo on the top.gg website?

I can't find a function to change.

[brazen geyser]

Change it in your dev portal and then refresh the data on the website

[floral pagoda]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[hidden sapphire]

thanks

[heavy briar]

No 1 discord server

[hasty iris]

?

[rose wave]

i want to add a server that i am owner in but that seems to be not appering

even after i logged out and logged in with topgg

[long ferry]

Press refresh servers

Then logout and back in

[shy pilot]

how can i edit this ?

[long ferry]

That cannot be edited

That's deprecated

That's from when you could add other users as owners, consider using teams

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[shy pilot]

ty

[celest sparrow]

how can I change my bot theme on the website? HTML?

[grand prism]

What do you mean by "theme"?

[celest sparrow]

the website background

like this https://top.gg/bot/675996677366218774

[grand prism]

It's probably custom html+css because it looks completely different than the "background" that could be set on top.gg

[topaz canyon]

i need help

im trying to add my server to the website and its not letting me

it takes me to the confirmation tab after filling out the fields and then it takes me back to tab 2

[grand prism]

This usually happens when you are not the owner of the server, meaning you do not have ownership over the server

[topaz canyon]

i do tho

i made the server

its mine lol

i have the crown and everything

i have ownership

would it tell me if its because of a description being too long?

I got it to work! I'm not sure what the issue was but I kept trying and it let me eventually

Is there a limit to how many servers I can post? Or a cooldown between each server I'm posting?

[charred tiger]

I have a problem with discord, from the software and from the web

[timber falcon]

I also have an issue

[charred tiger]

This is happening to several users in Spain

Does anyone know how to fix that problem?

[light rain]

Not top.gg related, Althou its a problem from cloudflare and discord

[sturdy swan]

same problem in India

[sturdy swan]

how to contact them

[manic badge]

https://dis.gd/support

[charred tiger]

Sorry, thanks anyway

[timber falcon]

Does anyone know how to get their server reviewed ? I added my server to discord about 2-3 weeks ago and it hasn’t been reviewed, how do i get it reviewed without having to wait so long ?

[floral pagoda]

If members like it, they’ll give your server a review

[timber falcon]

I don’t have members

[floral pagoda]

You shouldn’t boost the process in any way though

[timber falcon]

Do I just get anyone to review it ?

[floral pagoda]

Maybe I got that wrong. In what way do you mean “review”?

[timber falcon]

I uploaded my server to dishboard and top.gg but it said server is under review

It’s been like that for 2-3 weeks I’m dishboard

[floral pagoda]

We don’t have anything to do with Disboard

[light rain]

Ah, thats a known bug,
When you uploaded the server it is automatically accepted (If you are talking about top.gg servers)

[timber falcon]

I uploaded my server to top.gg today and it hasn’t accepted yet

[floral pagoda]

There’s no review needed on Top.gg

[timber falcon]

It says server has not been published yet

What does that mean

[light rain]

its a known bugs

[timber falcon]

Hmm ok

[polar spruce]

Bruh I thought I'm the only one

[light rain]

its an issue from cloudflare and discord

[brazen geyser]

Yeah, it’s an outage on cloudflares part. I don’t have access to the desktop client or the web app, but mobile seems to be fine

[light rain]

Hi, If you have a problem in discord saying "Sorry, You have been blocked"

Well this problem is from Discord and cloudflare
and we can't help in this regards

https://www.cloudflarestatus.com/
https://www.androidauthority.com/discord-is-down-3369789/

[hollow radish]

Hello how to know if my bot accept it?

[gloomy shell]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[gloomy shell]

You'll get a ping in #logs if its accepted or a ping in #mod-logs if its not

[topaz canyon]

Is there a place for suggestions?

[topaz canyon]

I'd still like to know the answer to this pls

[gloomy shell]

There isn't a limit, but you could get ratelimited if you try to do it too quickly. Id say one server maybe per hour or so?

and we have https://feedback.top.gg for suggestions 🙂

[topaz canyon]

Thank you!

[tame trail]

[fossil sinew]

-notified

-help

-roleinfo

huh ???

[fluid birch]

#commands thx

[fossil sinew]

sorry 0.o

I just don't see the channel

Just i have a question...

My bot go offline for 2 days ( update ) if top.gg verify him = decline ?

[fluid birch]

If your bot gets reviewed during the time it's offline then yeah it'll get declined

[fossil sinew]

But for the moment he is pending it's good ?

[fluid birch]

If it's offline when we invite it for testing it's gonna get denied

[fossil sinew]

ok for the moment he is online thanks 😄

[hollow radish]

is there a way to see how many bots in queue

[grand prism]

No

[pale flax]

I can't vote :/

for mudae bot

[long ferry]

try a different browser

[pale flax]

already try

[humble eagle]

@long ferry I can't delete my team

it says 401 on console

when I click delete icon

https://top.gg/team/7224468563604078592

when I go to members it says 404 lmao

[sturdy swan]

how can I bump my server in top.gg

I added my server in sites.

any commands?

[deft raven]

My voting rewards haven't been recording for a long time. How can I fix it?

[limpid knoll]

I have a few questions about the top.gg website.

When it comes to the discord searches

1. How are Top servers classes (the filter)
2. Howcome the default filter isnt votes anymore?
3. Howcome all the tags in the explore tab not there? (for example Movies or Dead by Daylight etc)

[unreal flare]

anyone pls help all my app perms are gone

Proof:

See?

Every single app perms are gone, 😭😭😭can anyone help pls😭😭😭😭😭😭😭😭😭😭😭

[light rain]

I dont see this as a problem from topgg
Try contacting them instead of us

[unreal flare]

Oh ok I see

I'll just go to another server

[raven viper]

Can i someone give me really link pls

For my bot

[grand prism]

What?

[knotty hamlet]

so votes reset the 30th or 31th? so for example this month the votes done 1st of october will still be ok for next month, or thye reset after the 1st?

[long ferry]

theres no 31st for this month

at the end of the month means at the end of the month

so either 30th when the months ends that date, 31st if the month ends at there, or in February on the 28th when the month ends there

[quaint verge]

do I need the @small lantern bot to be in the server? or is it needed for the server to stay on the website? we have no perks for voting either

@ancient needle

[long ferry]

In order to keep track of stats within your server (member count, emojis) and regenerating a new invite when your other one becomes invalid, it has to be on the server

usually theres something called reward roles that rewards users for voting, though this is currently having issues

[quaint verge]

I don't need that

[quaint verge]

Will it work without the stats?

Will the server be on the website if I kick the bot?

[long ferry]

There is no requirement to keeping the bot in the server, just keep in mind that your member count will become incorrect, your emojis mit not correctly show up and that we might end up deleting your server off of top.gg when the invite is invalid and cannot be regenerated (assumed to be deleted)

[quaint verge]

Ah, it won't become invalid.

thanks

btw why can i ping <@&868548511279480893> i think it should be staff only since it can be abused

[long ferry]

bruh

That role is intentionally for users to ping when a raid is occurring

[quaint verge]

???

oh

[long ferry]

Which shouldn't be pinged for no reason

[quaint verge]

lol it can be abused

[quaint verge]

then make it staff only

and block it in the automod

and make it mentionable

native automod

[long ferry]

This is intentional to allow for users to ping it incase of a raid

[north ether]

so better keep your intrusive thoughts to your self

xD

[long ferry]

-roles

[wild stone]

Team - Top.gg Employees.
Community Manager - Leaders of the Moderator, Bot Reviewer and Contributors Teams and point of contact for the Community.
Special Bot - Community Bots that represent Top.gg.
Support Team - Employees that are Support Associates of Top.gg.
Moderators - Volunteer Staff that help Moderate our community and the Top.gg site.
Bot Reviewer Mentors - Moderators that mentor Trial Bot Reviewers.
Bot Reviewer of the Month - Bot Reviewer who reviewed the most bots last month.
Bot Reviewers - Volunteer Staff who review the bots submitted to Top.gg.
Contributors - Volunteers that assist with support or events in our community.
Article Writers - Volunteers that assist with writing our support articles.
🍰 Birthday Cake - Users whose birthday is today! Ask a mod for this role if it's your birthday!
Partner - Users who represent partners to Top.gg.
Guest Speaker - Users who have been invited to speak at a recent or ongoing stage event.
:topggStaffPick: Staff Pick - Developers and Bots that have been chosen as the quarterly staff picked bots.
Library Developer - Developers of our Top.gg API Libraries.
Translator - Volunteer users who have made significant contributions to translating Top.gg.
Nitro Boosters - Users who have boosted our server.
Bot Developer - Users who have an approved bot on Top.gg.
Bot - Bots in our community.
Open Source Contributor - Users that have contributed to Top.gg on our Github.
Raid Alert - Role to alert moderators in the case of a raid.

[quaint verge]

puma ballz in yo jawz

😂

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[quaint verge]

puma ballz in yo jawz

🐆

[long ferry]

last warning

[quaint verge]

p-puma? 🐆

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[quaint verge]

no

[long ferry]

cool

-m 1119219028263710770

[wild stone]

wumpcord.fm#0 was successfully muted

[rough owl]

IDK it this is the correct channel but my question is that

can i delete my bot from top.gg website and apply later down the line cause i found a huge exploit in my code and since i am not a great coder it will take a lot of time and people are joining the server i dont want them to get disappointed

and if i delete it can i re apply later???

[white fulcrum]

can somebody help me with this

[long ferry]

Press edit, fill everything out, and you're done

[long ferry]

Yup that's fine

[white fulcrum]

done several time

but when am back it reset

[long ferry]

I do not see any saves made by you

Make sure to fill everything out, then press save

Also that all the required fields are filled out before saving

[noble socket]

How to get custom url for bot on the topgg website, for eg topgg/bot/dyno etc

[long ferry]

that is no longer obtainable, this was a thing back when certification existed

[quick vigil]

Hi

[long ferry]

hello, need anything?

[quick vigil]

Yes can I dm you the issue?

[long ferry]

sure

[noble socket]

it is there for big bots like dyno and mee6

[long ferry]

Yup, they have received certification when it was a thing. The custom urls still exist, but can no longer be obtained

[noble socket]

oh im late i guess, thanks anyhow << 3

[fossil sinew]

help me pls

I change the name and the logo bot but the profile on top.gg don't change

But now it's

[grand prism]

You need to click "refresh data" on your bot page

Then "edit" and "save"

[fossil sinew]

Work thanks 😄

[mighty meadow]

how do i add my server?
i have clicked Add > Server and it keeps taking me to this page then nothing else.

[long ferry]

refresh servers, logout and back in

[astral maple]

does anyone know if using the neko.life api still results in having your bot declined? from what i've heard, they removed all the nsfw endpoints. just would like some confirmation of whether or not i can use the api

[manic badge]

As far as I know you can still have nsfw features, you just can't advertise them on your bot's page or description

[grand prism]

Theoretically, in practice this API had or still has a lot of loli nekos

He probably cares more about whether after removing NSFW from this API, it can be safely used

[long ferry]

nsfw endpoints on nekos.life are entirely banned and will cause in a decline

as they're confirmed to still return nsfw content of minors

despite their change of nsfw features

[long holly]

When i go to add the Top.gg bot to my server, it says “Invalid two factor code” but i can’t even input the correct one

[long ferry]

we cant help with that, reach out to discord for that

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[long holly]

okk

[astral maple]

alright thanks

[coarse vault]

Hey! I have been stuck at 95 votes for my bot people vote but its not showing up I get the webhooks for them

How do I fix this

nvm they fixed now

[mighty meadow]

thanks it worked

[prime ether]

is the site ranking broken? https://top.gg/tag/music

bots with 140 votes are above 14k?

[dawn rain]

When's my bot getting reviewed?

Check and ping me please

[grand prism]

In few days

[dawn rain]

Oh ok

I uploaded it yesterday

[grand prism]

There is no exact time given on how long it takes, they check bots when they have time

[dawn rain]

Oh ok

Thanks for telling

[grand prism]

No problem

[light rain]

You will get ping in #logs if the bot got accepted
Or #mod-logs if your bot got denied

Also

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[scarlet stirrup]

I am unable to add the bot, when clicking add bot it redirect me to the second step and then i am unable to continue

[young isle]

Hi. I recently uploaded my server to Top.gg but no one can leave a review & I cannot find it via public server search.

[light rain]

It wll take a few day to show up in search

[young isle]

Alright thank you

[scarlet stirrup]

Still can't add my bot, need help please !

[prime ether]

This is still broken?

[grand prism]

This is always the case at the beginning of the month when the votes reset. It should normalize within a few days

[prime ether]

but why are all bots right expect 3

Like look at this this gives me a bad feeling

[dawn rain]

Ok

[sturdy swan]

is there some blog or something where i can see how can i customize my bot page?

[marble patrol]

Where in the developer portal do I define the webhook endpoint for receiving vote data

[long ferry]

Developer portal? What do you mean

[marble patrol]

Found it, have to wait bot approval

[long ferry]

K

[marble patrol]

Nevermind, I had a misunderstanding

[sturdy swan]

Top.gg down?

[long ferry]

seems fine to me

[sturdy swan]

Wont open for me

[long ferry]

can you elaborate

[vagrant oar]

im dead inside

[fluid birch]

I'm afraid we can't help with that hope you feel better soon though

[vagrant oar]

hahahaha

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[deft raven]

Can anyone help on this?

[long ferry]

Reward roles are currently unreliable, consider using a third party bot for now

[vagrant oar]

How do I get Bot Developer role

[long ferry]

By getting a bot approved

[calm orbit]

How can I report/delete reviews? Another server has an issue with mine and they left a bunch of fake reviews slandering my staff and members. They’re invalid and untrue.

[light rain]

Dm a mod

[trim swallow]

Where do I get my credits my server has 200 votes

[light rain]

-credits

[wild stone]

@trim swallow

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[quick vigil]

I contacted the person that blocked my server 2 days ago no response what should I do

[light rain]

You can bump the message

[quick vigil]

how

[light rain]

By sending them another message

[regal patrol]

How do i delete a bot?

[long ferry]

Using the delete button on your bot page

[limpid knoll]

I have a few questions about the top.gg website.

When it comes to the discord searches
How are Top servers classes (the filter)
Howcome the default filter isnt votes anymore?
Howcome all the tags in the explore tab not there? (for example Movies or Dead by Daylight etc)

[supple mica]

Top voted
Default is votes, but it's the 2nd of October, the order is always out of whack for the first week of every month because there are so many votes happening in such a short space of time
Explore tab has A list of all the pre-defined categories currently on our site! as per the subtitle under "All categories"

Movies/DbD are likely user made and were never predefined by Topgg

We couldn't list every single tag made as that page would be neverending lol

[lofty osprey]

Can someone explain me what is this?

[long ferry]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[grand prism]

I guess this is related to the recent discord problems

[long ferry]

probably

[lofty osprey]

ohh i see thank you!!

[bleak fjord]

hello, can any developer of Top.gg help me? It's really urgent.

I don't see a ticket channel anywhere so ya.

[long ferry]

To what is it related?

[bleak fjord]

I want to know the email of one of the accounts I registered on Top.gg

I forgot the email, I can provide proof that that account is mine.

[long ferry]

Likely wont be possible to provide emails out of the blue

but if you still wish to try, [e-mail]

request it there

[bleak fjord]

hmm..

Yah I opened a ticket..

[radiant heron]

Hello i just want to ask why my bot profile picture doesnt show up on top.gg 😆

[fluid birch]

-refreshdata

[wild stone]

@radiant heron

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[radiant heron]

Oh thx

[trim swallow]

I can’t select my server in the advertise thingy

[long ferry]

use a different browser

[gloomy shell]

Youre not on a server slot

you have to select a server slot to bid with a server

#auctions-support is the place to ask for more help if you still need it!

[subtle rover]

hello, a user left a two-star review on my bot. i reached out to them via DMs and helped them resolve it, leading them to let me know that they now give it a five-star. however, since top.gg doesn't offer a way for users to edit their reviews, they can't do so. should i open a ticket to get the review changed? i don't want the user themselves to go through the hassle of joining the server, opening a ticket

[gloomy shell]

We require the user themselves to request deletion so they can join here or submit a ticket themselves

otherwise anyone could request any review deleted

[subtle rover]

okay! i do have direct messages, if that is a feasible alternative?

i know people can inspect element stuff so if you want a screen recording of me refreshing the page or something that's cool

[gloomy shell]

Do you mean screenshots of them requesting it? We need them to contact one of our mods. They can send me a friend request if they dont want to join our server but want to stay on discord

we need the user themselves to request it from us. we wont accept anything else, unfortunately

[subtle rover]

okay no problem :) ill ask them to join the server

[radiant edge]

Why does the auction still have three hours to go? Wasn’t it supposed to conclude in a few minutes?

[manic badge]

#auctions-status message

[radiant edge]

thanks

[reef stone]

Is there any intention of re-adding reply feature for reviews along with the ability to edit reviews?

[gloomy shell]

Yes we hope to resolve all issues with reviews eventually.

[trim swallow]

does top.gg have a api?

[gloomy shell]

Yes we do. you can read our documentation at https://docs.top.gg

[gloomy shell]

Make sure you're using their Top.gg id

-topggid

[wild stone]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[sturdy swan]

I completed the settings for my bot. My bot's id is: 1155959057040031786. I request my bot to be re-examined

[feral nimbus]

how do i find thier top.gg id

i only have his discord id

[long ferry]

resubmit and wait again

[long ferry]

give me their discord id

[feral nimbus]

ok 1 min

[sturdy swan]

ok

[feral nimbus]

1139172713844449280

here you go

[long ferry]

they have never registed on top.gg, so thats intentional it does not work

[feral nimbus]

ohh wait

[plucky temple]

is there any way to see how many people joined your server through top.gg?

excluding he advertising panel - strictly from votes

[long ferry]

only possibly by how often the top.gg invite was used

otherwise, no

only by third party bots

[viral void]

Can’t login / vote

[long ferry]

unrelated to top.gg

thats discord you're on

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[viral void]

It’s a redirect from the login button

which causes the issue

[long ferry]

You're on discord.com according to that screenshot

thats not from us

[viral void]

which was a redirect from the login button

[long ferry]

then it would not say discord.com

but top.gg

[viral void]

it part of the scope

url …”2Ftop.gg%2Flogin%2Fcallback&response_type=code&” …

[long ferry]

again you're not on top.gg on that screenshot you're showing, but on discord.com. If that error would originate from Top.gg, the domain at the bottom would say top.gg

Well does the url start with discord.com

[viral void]

Well the issue has seemed to have fixed itself on the 5th retry

[dense violet]

hello i can't find the server in the search. is there need to verification or takes it some times?

[hasty iris]

They can take up to 4 days I think to show up

[dense violet]

okay thank you.

[hasty iris]

np

[chrome mason]

My bots votes have been reset for some reason, I had 30+ now it's on only 2

https://top.gg/bot/1059819837708324884

[hexed dirge]

Because it's no longer September

[chrome mason]

Do they reset monthly?

[hexed dirge]

I believe so mate

[chrome mason]

I'm confused

Damn

That's annoying

It makes my bot look so bad

[hexed dirge]

You just need people to leave reviews and votes though

e.g. by adding voting benefits to the bot

or your server

[light rain]

-resetvotes @chrome mason@hexed dirge

[wild stone]

@chrome mason @hexed dirge

Why have my votes reset to zero?

Vote counts for bots and servers resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

[hexed dirge]

@light rain I did think so, thanks

[plucky temple]

are the auction-advertisements live?

[random geyser]

Can a bot without free tiers be listed on top.gg? I’m wondering because it is hard/costly to review such bot.

[long ferry]

can you elaborate free tiers?

You mean being able to use it for free?

If so, yeah you can submit a bot that is entirely premium, as long as you keep in mind that we may ask for access during testing

[sturdy swan]

How do I verify my bot?

[grand prism]

You submitted your bot yesterday

Now just wait few days

[sturdy swan]

Ok

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[signal magnet]

bro my topgg bot votes reset into 1 ? how

[long ferry]

Votes reset monthly

[pliant pollen]

Please remove my comment thank you 🥰
https://top.gg/bot/719310199944642753?reviewPage=2

[long ferry]

Yup one sec

review removed

[deft monolith]

How can I remove a review that I made? The team reached out to me to clarify and fixed the issue

[long ferry]

Which bot?

[deft monolith]

https://top.gg/bot/998141749304234044

[long ferry]

yup thanks

done

[median nacelle]

hey, i got this 2 star review on my bot, saying false information
the bot doesnt require voting in order to work
and in nowhere does it say that the bot provides a playable video on discord

edit: the embed is provided by the tiktok link itself, we have no control over it

is there anything i can do? :(

[long ferry]

looks like a valid review

nothing to do there

[placid sequoia]

@long ferry im so sorry actually i made some changes in my code and i changed the prefix by mistake ……so can i reapply now ?

[hasty iris]

Common sense says yes if it's fixed to the right prefix u can reapply

[placid sequoia]

☠️👍🏻

[median nacelle]

valid review?
did you read what i wrote?

it says the bot only works if the user votes, which is false

[placid sequoia]

@carmine belfry sir now I reapplied my bot and fixed everything now you can test it and sorry for the mistake. 🫥

[brazen geyser]

You'll have to wait for it to be reviewed.

[placid sequoia]

Okei ! Thanks

[stable kraken]

How do I edit a pending application?

[lethal bolt]

You should see that on your profile

[steel stag]

I need help

Please I really do

It's about a server

[scenic hull]

@steel stag just ask your question, maybe someone will help

[steel stag]

Is anyone in the ♡ DateRoom ♡ server

I need the new link

My old account got disabled and now I lost all my friends

[placid sequoia]

If you know your friends username then just send them friend request and then they will send you server invite link 💀

[steel stag]

I don't have their username

[scenic hull]

bro i just found your server with a 2 click search on top.gg server list

is it an hidden forbidden ad ? 👀

[steel stag]

It's literally expired

[placid sequoia]

Damn

[scenic hull]

wait a min i try to find it

[steel stag]

Thank u bro

[scenic hull]

which one ?

[steel stag]

The 2nd one🙏🙏

[scenic hull]

ok

[scenic hull]

@steel stag I couldn't find your invitation link on the internet.
What I suggest is that you bruteforce what you want, i'll explain :
Go to your server's presentation page (https://top.gg/fr/servers/977653342060822528) , and see who the server owner is (Creators section), add them as friend, and ask them for an invitation.
Do the same for people who have posted reviews (low probability because seems to be bad reviews from people potentially banned).

[steel stag]

Thank you so much for this. I really appreciate it🙏🙏

[scenic hull]

No problem 🫡

[lethal bolt]

-support

[wild stone]

@steel stag

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[solid fjord]

How do I make a vote reminder?

-reminder

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[candid maple]

does a server needs to get verified after creation? cant find it when searching. also how do i set wich role a voter gets?

[hasty iris]

Takes up too 4 days to show up at times

[candid maple]

bet ty. guess writing reviews is after getting verified then also

[hasty iris]

Servers don't get verifed

[merry wren]

I have a problem on the top.gg website which is the fact that I can't vote for bots, I've tried refreshing the page, I've tried waiting and trying again, I've tried everything, but I still can't vote.

[long ferry]

What tells you that you can't vote

[merry wren]

Well, whenever I go to vote it appears that I will vote after an announcement and on the side there is a timer of 5 seconds, whenever the timer reaches 3 I am directed to another page saying that there was a failure

[long ferry]

What do you mean with failure

Can you show a screenshot

[lapis latch]

Hello, my bot got declined and i wanted to appeal by dming the reviewer as mentioned in the rejection message, but it’s been days and they’re not responding .. i tried to ping them in here since i see them sending messages and being active in this server bot no response for days, what should i do?

[scenic hull]

do you have an ad-blocker ? @merry wren

[merry wren]

Probally not

Idk for sure

But probally not

[scenic hull]

@merry wren to be sure, use another browser that you never use. Like microsoft Edge 💀 it worked for me

[merry wren]

Ok

[crimson edge]

server id: 334487813129109504

We completely redid the server and deleted all traces of anything nsfw
even emotes

can we please have our previously unlisted server do to nsfw emotes relisted?

[scenic hull]

did it work ?

[grand prism]

DM the person who blocked your server. His nickname should be given on the website

[long ferry]

Try a different browser

[long ferry]

Give them another heads up

[upper crypt]

Hii i didnt got my vote credits for last month

[frank hornet]

i am not able to add my server it shows this

someone help plz

[lethal bolt]

Is your server open for everyone

[frank hornet]

wdym

i mean while adding it i chose as public server

[verbal gale]

how long does it take for the site to update member count

[lethal bolt]

Oh you need to wait a bit for publishing

[verbal gale]

how do I give someone else in my dev team access/put down as a bot dev on the site?

[upper crypt]

Hii i didnt got my vote credits for last month

[verbal gale]

Hey, when it says "Are you sure you want to transfer ownership?

This action will transfer your bot ownership and access of Amply to Team Amply. Please confirm below." Does this mean everyone on the team than owns he bot, or I still own it, they just have access?

Can I take back the ownership? I presume yes if I delete the team.

[burnt elbow]

i see some bot pages with beautiful descriptions that include pictures, and interactive scrolling boxes, how would i do something like that for mine?

[grand prism]

You can achieve all this using html in the description

[burnt elbow]

oh fr? css as well?

[grand prism]

Exactly, you can also use iframe to insert your own website in the description if it is publicly available

[sturdy swan]

how can I bump my server in top.gg
I added my server in sites.
any commands?

@gloomy shell

[light rain]

No need to ping

[sturdy swan]

Just add server in sites?

[sturdy swan]

I need help so I used ping

How come my new server is not getting add to the site and old one isn't getting removed?

[light rain]

It takes a few day to show up

[sturdy swan]

But the server is not getting added either

[light rain]

#logs message

as i can see the server is delated

[sturdy swan]

I see

Can i get the log where it shows that my new server is added?

[light rain]

It is in #logs

You can dm a mod to delate your bor from the site then reupload it

Like i said you can dm a mod

[upper crypt]

Hii i didnt got my vote credits for last month

[light rain]

-credits

[wild stone]

@upper crypt

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[upper crypt]

ik but i didnt get September vote credits

[upper crypt]

as you can see in the ss

[gloomy shell]

hey there! have you received a new vote since the beginning of this month?

[upper crypt]

means sorry i didnt understand

[gloomy shell]

Has your bot received a new vote since the beginning of the month?

like has someone voted for your bot

this month

[upper crypt]

yeah

[gloomy shell]

are you the only one with access to redeem credits?

[upper crypt]

yup

[gloomy shell]

Hm, im not sure. Are you using any sort of adblocker or vpn on your device/browser?

[upper crypt]

No

[gloomy shell]

does the button still not appear if you try another browser or device?

[upper crypt]

all credits are claimed by me only

but didnt got last month

[upper crypt]

No i cant see the button

[gloomy shell]

Weird. I can manually give you the credits. One moment

Whats the bot's ID?

or its page url

[upper crypt]

669228505128501258

[gloomy shell]

Just issued them to your wallet now

[upper crypt]

thank you

[gloomy shell]

yw!

[light rain]

Like i said, you can dm a mod

[gloomy shell]

im not available for that right now, no. a moderator should be able to help you shortly

[random geyser]

Yeah I meant that.

[dawn rain]

How long would it take to review the bot

[grand prism]

Few days

It probably depends on its complexity and the free time of the people who check it

[dawn rain]

It just got approved 2 hours after i said

Thanks

[cinder cradle]

this cmd button is not working, i clicked at least 10-15 times

[long ferry]

well then you have been ratelimited

try again later

[halcyon flare]

Hello, to update servers stats, i need to add @small lantern and that's it?

[long ferry]

you mean the servercount?

[halcyon flare]

No

Members count

[long ferry]

yes

[halcyon flare]

For my Discord server

[long ferry]

you do, yes

[halcyon flare]

Should I just wait?

[long ferry]

try making an edit to your server page (edit -> save)

[halcyon flare]

Working, thanks

[sturdy swan]

Hello, I need help with Top.gg Statistics because I have a bug on my bot's Total votes statistics

[grand prism]

You probably mean that there are much fewer of them than there used to be

[halcyon flare]

The top.gg that alloww us to add a monetization for our server no longer exist?

[grand prism]

Like donatebot?

[sturdy swan]

I got this graph on Top.gg statistics. Drop is due to a temporary removal of my bot from the website. The problem is that I didn't get back my old votes (2021, 2022 and 2 months of 2023)

[halcyon flare]

Yes

[grand prism]

It's possible they no longer have a "partnership". Donatebot changed its owner some time ago and maybe that was the end of their cooperation

[halcyon flare]

I found this: https://top.gg/donatebot

I think this is the bot I was looking for

[grand prism]

I mean yea, you can still use that bot

[gloomy shell]

We do not support donatebot on top.gg pages, but you can still use it

[night parcel]

Hey yall

[long ferry]

-wrongserver

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

dblstatistics is not provided by top.gg

[dapper spear]

For my bot, the profile picture is not displaying anymore. And I don't see an option to upload a picture for it.

[gloomy shell]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[gloomy shell]

make sure to do both steps and it will update

[dapper spear]

awesome thank you!

[sturdy swan]

Hello, sorry but you didn't understood. My screenshot comes from: https://dblstatistics.com/bot/789495939886874636 (so it's property of Top.gg)

[hasty iris]

Yes but top.gg doesnt give personal support for a bots or servers

[sturdy swan]

I am not asking for support with the bot, it's my bot 😂

[grand prism]

Yes but top.gg has nothing to do with them

They are using top.gg data

[sturdy swan]

It's not a Top.gg website?

[grand prism]

No

[sturdy swan]

Oh, interesting; I always thought it was

[gloomy shell]

they use our API but they arent a website run by us

i would assume when your bot was removed it lost its total vote data

not sure why it would do that, thats supposed to remain

but i dont think there would be a way for us to get it back for you

[sturdy swan]

Okay, thank you!

[gloomy shell]

total votes doesnt do anything though, so youre not losing out on anything

[sturdy swan]

Yes, I will contact them

[gloomy shell]

monthly votes are really only what matters

they wouldnt be able to fix it either

its data from us

[sturdy swan]

Yes, I know; But it's public and ugly. Also, it's a 2 year work loss

[sturdy swan]

Why do you think they can't fix?

[gloomy shell]

because they just show what data we send them

so we'd have to fix the data

and i dont think thats something we can recover

[sturdy swan]

Oh, you mean they fetch data (each day for example) and store total vote? (I mean you are not storing day-by-day total votes)

[gloomy shell]

no, total votes are from our API

they dont add them up and keep that stored, we do

[sturdy swan]

Okay, so you can't simply add missing data? It's missing 3830 votes exactly

[gloomy shell]

it isnt that simple, no

i can let an engineer know about it but i dont think we can fix it

[sturdy swan]

If you can it's very nice! We can try our chance

Maybe they store a unique number representing actual total vote count, so it could be editable easily

[long ferry]

its not owned by top.gg

[hasty iris]

Well what does the console say

[grand prism]

I'm sure you can't open browser console on phone

[hasty iris]

Desktop mode

[grand prism]

The best solution is to simply try using a different browser

[hasty iris]

^

[grand prism]

If this one has problems

[hasty iris]

Ima be honest I've never had issues with Chrome. Moblie and desktop

[round zephyr]

How can I edit my top gg picture

[sturdy swan]

hello, i want to get my account back after it got scheduled for deletion, any help?

[zinc oracle]

hi, once you request deletion any data cant be recovered.

You'll have to wait until its deleted and login again to re-create it

[sturdy swan]

ok

thx

[quick vigil]

I’ve been waiting 1 whole week for a mod to respond to me about my issue cuz he closed my server profile

No response no help

[long ferry]

Give them a heads up

[frosty storm]

Hey, I have issues with the role rewards for voting. Bot is above any other role and has the right permissions. But it’s not assigning the roles when someone voted. What can I do to fix it?

[grand prism]

Top.gg apparently still hasn't fixed these reward roles

Try using a different bot

[frosty storm]

Any recommendation what works with top.gg?

[grand prism]

The topic of a bot called "vote tracker" as a replacement has come up many times here

https://top.gg/bot/479688142908162059

[keen ginkgo]

Mein bot's server count won't update on the website.
Is this normal?

It always just displays ℹ️

[grand prism]

You need to use top.gg api to update the number of servers

[still snow]

Why this listing site is the worst always

Anything on the page, including viewing or voting takes ages

I still waiting for it to load

[waxen sluice]

how i can translate my text?

[rough bluff]

I’m not seeing any servers when I try to add servers. I’m am the owner of several servers.

[grand prism]

Try to click "refresh servers" and then log out and login back

Should help

[lethal bolt]

With translate maybe

[toxic zephyr]

Have you checked your conection speed?

[rough bluff]

Worked. Thnx.

[still snow]

Everything else loads righ away

Topgg desktop version is the only one not. I closed it after passing 15m waiting

[toxic zephyr]

Thats weird I just went to the site, voted a bot and even added a bot to a server while not being slowed down

[polar spruce]

Was that legit? I saw a free "nitro giveaway this year" while upvoting tatsu...

[long ferry]

?

where did you see that?

[celest sparrow]

wrong server

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[polar spruce]

discordbotlist.com while upvoting tatsu

[long ferry]

yeah wrong server for that

[polar spruce]

Was that an ad? I almost click that >.>

[supple mica]

We don't provide support for discordbostlist so we're not too sure

We're solely for https://top.gg

[placid sequoia]

How much time it take to test our bots ? ;-;

[grand prism]

Few days

[candid shale]

I'm trying to use the api to go through sparked host to my bot but nothing happens

[long ferry]

You need an approved bot to use the api

Or what are you referring to? what api?

[candid shale]

Iv been approved got the token for the bot but nothing happens when sending test to my discord bot

[long ferry]

I dont see any bots submitted by you

oh I see

just ask in #topgg-api and wait for someone who can help

provide code and everything you've done till then

[gray pumice]

Why i am getting 403 when my other bot is working fine ?

Also it will be resolved automatically with in sometime or i have to fix it ?

[long ferry]

different bots

you cant use one bots api token with a different one

Also, no clue how your api client is setup

use #topgg-api for help and wait for someone who can

[gray pumice]

Actually i am using a single token for all of em

It was working a while ago

[long ferry]

You cannot check if a user has voted with a different bot id

each token is associated with the bot

[gray pumice]

If i am having diff bots i need to create diff token or diff page ?

[long ferry]

so for example:

Using bot with id 12345 cannot check the votes on 23456
Using bot with id 12345 can only check votes from 12345

[gray pumice]

Well someone told me i can do that as long as i am having token

Even my other bot is working fine too

[long ferry]

have you decided to once read the docs actually?

[gray pumice]

I did check this

Well ok i'll go with your suggestion then

[long ferry]

https://top.gg/api/bots/:bot_id/check
Bot id cannot be something different than what the token is owned by, each token is unique to each bot listed on top.gg. You cannot use a different bot id with a different token

Whatever client you're using, its likely getting your logged in bots id and uses this

[gray pumice]

Umm alright then

Lemme try other way

[long ferry]

then continue in #topgg-api and wait for someone who can help

[tawdry jewel]

when I sign up for top.gg mimu's voting system, it says that top.gg will be accessing the servers I join in and what servers I'm currently in

why?

[supple mica]

If you want to add a bot, top.gg needs to see your servers

feel free to authorise without it but the site might not work correctly

[rapid sentinel]

So I have a problem, I’m trying to add my server on top.gg and I am an owner of the server but still my server won’t show up

[fringe surge]

@brazen geyser Hey, the description was indeed copied from teal, both are my bots.

#mod-logs message

[light rain]

I would highly-highly suggest you to dm the reviewer

[abstract fjord]

I vote for the server, but I don't receive the position for having voted... does anyone know what it could be?

[oblique folio]

I want to renew my bot's avatar, how do I do it?

[grand prism]

Click "refresh data"

Then "edit" and "save"

[oblique folio]

thank you very much ❤️

[wraith magnet]

Hey, I have an old bot which is down and probably won't be up anyway, how can delete "hide" or delete him from top.gg ? I can't find any button for this

[long ferry]

there is a delete button on your bot page that you can use to delete your bot off of top.gg entirely

on the right side on desktop, under the tab "info" on mobile

[wraith magnet]

In "Bot info" ?

[long ferry]

on the right side of your bot page

[wraith magnet]

Aah on this page

Thank you

[lunar widget]

excuse my impatience but why was a bot submitted the fifth reviewed before mine submitted the second, not tryna rush anyone or anything im just genuinely confused

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[long ferry]

also #support message

[lunar widget]

imma assume it’s the multiple staff members working on queue thing

[lunar widget]

thanks

ohh my bot requires 2 people that’s probably why

[brave rain]

Hello,
Regarding the "Colorica" bot (1155511160750219324 id).
How exactly doesn't the '/help' command work?
(reviewed by Welper)

[supple mica]

Reach out to @light rain with any questions.

There was likely a permissions issue and your bot didn't respond

[light rain]

Hi, you can dm me, and ill explain the problem that is facing to your bot

[barren plaza]

I just wanted to let you know that my bot twilight sparkle bot may go offline because of under going payment issues

I just to let the staff and mods about this

[grand prism]

Add this in a note to the reviewer

There is no guarantee that the person who will be checking your bot will read this message

[long ferry]

If your bot is currently in queue that is

Otherwise, we don't mind if it goes offline after approval

[sturdy swan]

what decides the order in which bots are shown when searching for a keyword? they arent sorted by votes, reviews or servers so what is it?

[barren plaza]

its already approved by a reviewer

[long ferry]

then nothing to worry about

[barren plaza]

i just to let you know , in case someone asks why its offline'

@long ferry I wanted to confirm that mom gave me some money to pay for the problem and here is a photo of the proof

[long ferry]

we dont delete your bot off of top.gg when its offline

dont worry about it

no need to prove anything

[barren plaza]

Ok

Thanks for understanding

[green field]

Hi

I need help pls.

the last time i had a problem and u tell me that it can't be solved but now i need to solve this.
I need to talk with a high ranked staff soon.

[arctic coral]

if it can't be solved it can't be solved

lmao

[stoic socket]

if it's related to this, it is still an issue and you should use a diffferent bot for vote roles

[arctic coral]

diffferent

[stoic socket]

how do you know

thats the only question they've ever asked and they're refering to the last thing they asked

[arctic coral]

cause i have eyes?

diffferent

[stoic socket]

oh i thought you meant a different question

[arctic coral]

no i was making fun of your minor spelling mistake

(playfully)

[stoic socket]

oh i missed that 3 times ok

anyways

[blazing sluice]

I thought the getting spammed with vote notifications on browser got fixed

[light rain]

What is the problem thou

[young isle]

Hi the background URL on my server doesn't seem to be working. I have tried 2 different images.

Also when I uploaded a JPG it became a PNG link. I'm really confused.

[grand prism]

Yes, its not gonna work

[light rain]

Known issue, no eta on fix

[ivory ridge]

What should i press now

[long ferry]

Refresh servers, then logout and back in

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[ivory ridge]

How long do I have to wait until the buttons load? This still load after 10 minutes I completed these steps

[long ferry]

try a different browser

also is that a bot or a server

make sure you are the user with the ownership of the server

[sturdy swan]

Hello,
I had to update my invite link and now it starts to complain about my image?
https://imgur.com/HTggOaU.png

What's wrong with it?

https://imgur.com/HTggOaU.png

[long ferry]

Thats a known issue, no fix as of now

remove the field for now

[sturdy swan]

Okay how will we be notified when it's resolved?

[long ferry]

Don't think there will be a notification when its fixed

dont take my word for it

[sturdy swan]

Okay thanks anyways for the info

[green field]

There is a bug that when users post a review with a certain number of stars, it appears as if they had put 0

That shouldn't even be possible. It's a bug.
Please remove these reviews from the servers... It hurts my searches.

[light rain]

For this a mod should be able to do it, you can dm any online mod

[green field]

ok.

who

Bro the page is so bugged idk why

[light rain]

You can dm a mod currently it seems like @long ferry Is online