support

[hasty iris]

Typically means "information"

[icy mist]

Some BOTs got that, https://gyazo.com/5652e6a0fec6f507d67d2f069394642a

How to get it?

Instead of the information symbol

[hasty iris]

It could indecate servers too, the more server the differnt icon. I could be wrong though

[stoic socket]

you need to POST the bot stats

https://docs.top.gg/api/bot/#post-stats

or use a library

[umbral frigate]

I will try

[stable basin]

TopGGAPIError: 504 Gateway Timeout
2023-09-10T02:10:25.803787050Z      at Api._request (/home/node/node_modules/@top-gg/sdk/dist/structs/Api.js:61:19)```

how do i get rid of these

[stoic socket]

that means the Top.gg website was down

[stable basin]

oh ok

[stoic socket]

which is something you can ignore

[stable basin]

thanks

[sturdy swan]

how can i get role emoji and add to embed as Thumbnail

[hasty iris]

#development

[mint shoal]

@long ferry can you submit my server to so I can bypass this step 3 setback issue

[hasty iris]

Why would he do that?

[long ferry]

Make sure you're the owner of the server (aka the user with the ownership, admin is not sufficient)

Alternatively, https://top.gg/servers/yourserverid/edit

[dawn rain]

-upto

-upto @dawn rain

💀

Why can't I see it

[dawn rain]

-upto

[light rain]

Welp its staff only

[light rain]

-upto

[wild stone]

@dawn rain

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[dawn rain]

Oh i didn't know sorry

[misty vault]

-help

-userinfo

How much more time it would take to verify my bot

@outer elbow

[light rain]

-upto

[wild stone]

@misty vault

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[misty vault]

-userinfo

[long ferry]

-botcommands @misty vault

[wild stone]

@misty vault

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[formal drum]

Is anyone having problems getting stuck in a refresh loop in the Cloudflare verification page? Can't access the website rn

Tried Firefox, Chrome, Edge and Safari on mobile, same issue on all of them.

[gloomy shell]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[gloomy shell]

You can try this and see if it helps ^

The forum post

[formal drum]

Thank you, tried but didn't solve, I'll run a malware scan to see if it finds anything

[opaque ether]

Merhaba

Bana yardımcı olabilecek birisi var mı yetkili?

[winged plinth]

Aynı şekilde bende botum neden onaylanmıyor

[opaque ether]

Aaa knk merhaba

Yetkili misin acaba?

[winged plinth]

Hyr

[opaque ether]

Hmm tamamdır

Nasıl yardim alacağım bilgin var mı?

[winged plinth]

Sen neyden yardım arıyorsun

[opaque ether]

Owo da oy vermek için linke tikladigimda karşıma istemci hata verdi konsol fln birşeyler diyor

Ve oy veremiyorum

[winged plinth]

Top.gg demi oluyor bu olay

[opaque ether]

galiba evet

Top gg di

Arastirdigimda birisi buraya gelmemi söylemişti

[winged plinth]

Yetkilileri etiketle bence

[opaque ether]

Yeni geldiğim için bilmiyorum kim yetkili 😄

Neyse başka tarayıcıdan yapacağım artık kendine iyi bak dostum

Ve namazını aksatma hadi Allah'a emanet

[shell inlet]

eğer istersen bize bildirin

[cyan palm]

-upto @winged plinth

[wild stone]

@winged plinth

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[cyan palm]

Şu an bot sırası bir kaç gün sürüyor. Botunu ekledikten sonra sıranın sana gelmesini beklemen yeterli

[wanton bluff]

hi again,
My bot was decline due to this reason
If someone can elaborate and explain more specifically what does this reviewer want me to implement in the bot

[dreamy abyss]

Hey! You can DM @wind quest and he can explain more there

[wanton bluff]

ty

[livid warren]

Could I get this review removed?
https://top.gg/bot/869014464144490497
it's not a legitimate review of the bot and just about the invite link being invalid. I changed the invite link of the bot to the support server for a couple days as i needed to fix an urgent issue but obviously cant remove ads
https://cdn.discordapp.com/attachments/1151872859627593890/1151873268576440410/image.png
tried to contact some mods but no response as of now so posting here

[light rain]

you can dm an online mod for it

[sturdy swan]

how can i setup that bot wich send a message in a chat if someone vote for my server on top.gg

?

[livid warren]

i tried, however no luck with getting a response lmao

[light rain]

How long ago did you dm the mod

[livid warren]

i dmed a couple mods, like 6 hours ago

[light rain]

Should be fine, wait up to 24h, if no response you can bump it

[hasty iris]

#development thats not support releated 🙂

[livid warren]

alright thanks

[leaden tinsel]

I don't understand what the error was with my bot. Please can the top.gg team help

[fringe relic]

So when your bot’s slash commands fail, it will return a red message that says ‘interaction failed’ usually coming from code failing to execute

[void furnace]

Question: How does top.gg rate their servers and what is determined who gets put on the top/front page based on a certain topic

[heady pelican]

Where can i promote my disc server on topgg

[hasty iris]

On their website

[light rain]

Dm frosty for that

[leaden tinsel]

If you think it's okay for me to, I will ^^

[sturdy swan]

HELLO DEAR PEPLE, i had a moderator on a game in roblox called (tha bronx 2) i had alot of fun, i even gave people money. i want to explain myself. i wass banning alot of randomkillers wich i had proof of. people were coming to me and said multiple times and even me got rked. there was a guy names Szy.... something something idk. and i said bro stop rking it will result a ban.... he killed me once, twice and i said its enough and people came and was telling me that he was rking. so i said "explain yourself.. this is your last chance." and he said i reported u gon get ban. and i lost a mod and got a ban from a game i loved..

can anyone help me ?

maybe give me woods discord? (the creator)

thank you very much.

[zinc oracle]

We have no way of helping with that

[sturdy swan]

what should i do then?

i know a admin or a "owner" of a game. can he unban me. he gave me the mod????

[long ferry]

This is entirely unrelated to top.gg

and unlikely discord does anything either

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

it said .gg/thabronxbeta to appeal and i went on that site:

[humble radish]

hiiiii

[long ferry]

you're wrong here, this here is top.gg

[humble radish]

can someone help me with an answer?

[long ferry]

sure, ask away

[humble radish]

i have a discord server on your platform and people wanted to write reviews but it doesn't work

[scenic hull]

Hi, i did a request to add my bot, but i want to modify the url invite, i did a mistake for the rights, it is administrator and i just need a few rights, not a dangerous right, how do i edit please ?

[long ferry]

write a text, ensure to also select a rating (as it would otherwise not allow you to submit it) and press post

if that doesn't work, check back later

[long ferry]

that doesn't matter much regarding reviewal, though you can head over to your bot page and press edit

there you're able to change your invite url of your bot page

[humble radish]

i did this and checked hours later but still isn't working

[scenic hull]

Thanks for the answer, unfortunatly i can't find it, is it because the bot is in reviewal status ?

[long ferry]

Your bot was long declined, but never resubmitted

#mod-logs message

[scenic hull]

So I have to add it again ?

[long ferry]

if you wish to get it listed, yes

[scenic hull]

lol thank you

another question and i finish sorry

[long ferry]

ask away

[scenic hull]

i tried to add the bot recently with BraveBrowser and Chrome, same issue, i'm stuck in a kind of parallel universe when im in the 2nd step. Do you know what can probably be the reason ? My adblocker ? Something else ?

[long ferry]

try disabling your adblocker

[scenic hull]

sure, thanks a lot, i comeback if there is anything wierd again

@long ferry You're the best 💪 thank you !!!!

[sturdy swan]

hello everyone , i need help to add bot in my server

[hasty iris]

-addserver

thats gay

[sturdy swan]

i am new to server, so i dont have enough info

[hasty iris]

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

There

[long ferry]

-invitebot

[wild stone]

Inviting a Bot to Your Server

It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.

Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged by Discord [...], then we cannot help you. Please reach out to the bot developer for these issues by going to their support server.

[hasty iris]

Not sure why I read it as add server

my bad 😓

[sturdy swan]

guys, anyone know about the jailbreak bot, where i need to give command [[tweak name]] like this then it will give me that tweak

[hasty iris]

:/

[long ferry]

-how2search

[wild stone]

@sturdy swan

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[sturdy swan]

i am not able to find that

if anyone know plz suggest

[long ferry]

then we cannot help either

try google

[sturdy swan]

tweakhub was name

anyone knows, how to add bot using from .py extension

[long ferry]

#development likely

though I suggest you to look into development itself first

[sturdy swan]

music bot for Discord. Supports Spotify, Deezer, Anghami, Soundcloud, Bandcamp, mp3, mp4, Vimeo etc.!
is this okay with discord bot

[gusty berry]

How can I remove my bot added to the site?

[lethal bolt]

There’s a delete button, scroll down a bit

Under the creator controls panel

[shy sail]

is there a channel i can ask for bot suggestions?

[wanton bluff]

Hello,
After talking to the reviewer of my bot when it got declined
I fixed what it was missing and resubmitted it, but it never showed in #logs

[long ferry]

#logs message

[wanton bluff]

That was the first time I submitted
I resubmitted again

[long ferry]

That's the last time you've submitted it

It has since then not been deleted, nor approved or declined

Your bot is still in queue

[hearty shore]

hey @lone anvil is #announcements message still avaialabel

available

[long ferry]

yup, feel free to apply

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[rigid ingot]

Hey, how can I get my API key?

Top.gg API key

[long ferry]

check the pinned messages in #topgg-api

[pallid urchin]

Hello, I am trying to set up Fibo for a server that I am in but everytime it sends me to Top GG to input the URL and authorization from the hyperlink provided in their bot command set up, I get a 404 error not found. How do I add the server to Top GG and then link it?

[long ferry]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[long ferry]

for anything else about that bot, ask their support not us

[mental marsh]

does the votes webhook support http url?

[long ferry]

Yes that is what webhooks are based on

[sly sinew]

How do I add a profile picture for my Discord bot in top.gg? In any other site, it's fine. However, in top.gg, a basic profile picture shows up with a pink background.

Anyone?

[light rain]

-refreshdata

[wild stone]

@sly sinew

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sly sinew]

The image I have for the bot is on the developer portal, but on top.gg it did not go through. I even tried refreshing the data.

[light rain]

Try wat a few hour then try again

[sly sinew]

Ok. I will report back in a few hours.

[winged plinth]

Botum ne zaman eklenir? Teşekkürler!

[rigid ingot]

So we have to get our bot verified?

[sly sinew]

Worked, thanks for the help!

[lethal timber]

Hi 👋

[robust jay]

does dblapi.js module still work?

[long ferry]

You need an approved bot to use the api

[rigid ingot]

Alright

[north tiger]

hello, i had an old discord account which was disabled and i had an old discord server attached. i was wondering how to remove it from top.gg website or if someone can delete it for me, since i cant log into the disabled discord account

[grand prism]

Servers are not verified, but they need some time to appear in searches

There is no information anywhere about how long it might take, maybe two days or maybe a week

I mean, you know, I'm writing this with a lot of reserve because I don't know how long it might take

[hasty iris]

Longest I heard was 2 days

Never heard of a server taking a week

[long ferry]

getting indexed in search may take up to a week yes

by either searching it on top.gg or checking out tags

theres also auctions, but that's the monetary way

[buoyant thorn]

I submitted his bot and it was rejected due to a problem with one of his commands. It was resolved, and I submitted again and the bot did not respond to him for a while.

#logs message

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[north tiger]

someone ?

[long ferry]

Is the server itself deleted

[timid rain]

Hello there, why when I want to vote a bot, something like this appeared?

[stoic socket]

looks like the CDN they use for the icons is expired

[north tiger]

yes

[winged plinth]

-upto

[timid rain]

Can someone help me with this?

[long ferry]

Use a different browser

[cerulean obsidian]

Hello,

I currently am in a team of discord bot developers and I'm trying to make some tests with the top-gg API and webhook features. The problem is that the bot we are building is online and already uses top-gg webhooks. So I'm searching how I could register a development bot application quickly and easily on top-gg that would not be visible by regular, or at least not searchable on the website. Is it possible to do that ?

[long ferry]

it is not, you require an approved bot in order to interact with the api

[cerulean obsidian]

what a disappointment 😞
Well, I think it would be a pretty good idea to work on developer matters like that later :)
thanks for the answer 👍

[vapid prism]

this happened with me also

[quick wind]

Hii, I'm creating an area to activate/deactivate commands, if I put the /gerar-imagem command disabled by default, can the bot be accepted?
I'm also trying to improve NSFW checking and other things on commands that use A.I.

[long ferry]

It should be locked behind nsfw channels if it may generate nsfw content

If you disable it now and just re-enable it later just to get approved, that is not allowed

It does not matter if a user can activate or deactivate it, as long as the usage would be limited behind nsfw channels

[quick wind]

even if the image is in ephemeral?

[long ferry]

yes, still has to be locked behind nsfw channels

ephemeral, which is sent to non-nsfw channels, is still nsfw content

[molten kraken]

@carmine belfry Sirr My Bot Flavia Music 2 (1085150297980153876) is not a clone of Lunox
its running on my own code
why my bot got declined 2 times
once you said its a Clone of Ares
2 nd time you saying its clone of Lunox
Its my own code sir

I am the Developer of the Bot and Singham is the owner of the bot

@indigo adder sir can you please help me out ?

[indigo adder]

hey

what's up?

[molten kraken]

am aslo from India we can talk in Hindi too

[molten kraken]

@indigo adder please can you help me with this

[molten kraken]

hello , umm sorry for missing the greeting i am really frustated with this

[indigo adder]

wait for the respective reviewer who declined your bot, since i did not test it i have no say in this.

wait for their reply

[molten kraken]

oh ok

[indigo adder]

🙏

[molten kraken]

[indigo adder]

jai shree raam

[molten kraken]

[surreal swallow]

for some reason I think I kicked the top.gg bot or something, it's no longer there in my server. Is there anyway to add the server bot back in my server again?

[zinc oracle]

If you click on the bot and click "add to server" you can add it again.
@Top.gg#8005

@small lantern

[surreal swallow]

thank you so much!!

[dawn harbor]

<@&817055174613794826> Can I get someone to review my bot? its goal is just to thank people for voting but I need a webhook URL in order to thank users for voting on Top.gg and cant get that without the bot having a top.gg page

[fluid birch]

-upto

[wild stone]

@dawn harbor

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[fluid birch]

Also, no reason to ping the support team role for that

[dawn harbor]

My apologies

[sturdy swan]

I would like to know which part of the code is 'sharing' the other bots' tokens.

tokens are protected with jwt. <@&817055174613794826>

[floral pagoda]

That's not an issue for the support team...

The message basically says "..., please DM @toxic zephyr"

[sturdy swan]

Ok

[lethal bolt]

There was a mistake by me, Alexander will reach out to you. Thanks for your message and sorry about the mistake

[sturdy swan]

[light rain]

It can take up to a week to show up

[mighty meadow]

im @sturdy swan 's new account

just a headsup

[wanton bluff]

How do I include pictures in bot description ?

[grand prism]

Either using html or markdown

You can google how to add a photo using html/markdown

[wanton bluff]

I tried this 
didn't work

[grand prism]

Then try <img> html tag

[wanton bluff]

like this ?

[grand prism]

It won't work for you here, only in the description

And no, that's not how you use html

[wanton bluff]

I figured it out
Thank you for your time

[scenic hull]

Hello.
If we want to improve the functionalities of a bot that has been approved by the reviewer team, what do we need to do?
Do we have need to notify you ? in order to put the bot on "hold" for the reviewers

[grand prism]

Once it has been approved, you can freely change it

Of course, you still have to follow top.gg's guidelines

[scenic hull]

O_O Even the pre-set rights ? It's not a little dangerous ?

[grand prism]

I don't quite understand what you mean

[scenic hull]

Sorry for my bad english
Example : i edit the invitation link for a bot that has been approved on its top.gg page, to expend his rights (to add this or that functionality)
Imagine if the server where the bot is hosted is hacked, someone can take control of the bot and do malicious things, isn't it ?

The thing i really like on #mod-logs is that reviewers checks if there is useless rights for the bot to work.
if so, they disapprove the bot submission

[grand prism]

Any bot can be taken over if the owner does not pay enough attention to security. Verification on top.gg or on discord does not give you any security or certainty that the bot will not do something bad.
If the bot does something wrong, it risks losing verification, but there are people who are ready to make such sacrifices to earn some money.

Verification on top.gg works more as a "test" whether the bot is online at all and whether it works or whether people are not using open source code to do something wrong, which does not mean that they will not be able to do it later

[scenic hull]

I understand, there is no such thing as zero risk, and setting up an infrastructure to compensate for deviations would be too time-consuming or would risk losing developers (obligation to make code public on versioning software, even for those who wish to keep their code private, which would call a watcher each time a new line of code is pushed, to detect any dangerous changes, etc.).

[fluid rapids]

One message removed from a suspended account.

[still snow]

Hello, a few of my users alerted me they most of the time tend to not getting their vote bonus after they voted, but when they try to vote again thinking it didn't load the site says they already voted. This error rips my users big time and I getting messages about it longer than a month now

It's happening randomly but quite a lot, and I just got another angry mail about this error top gg does

My users are angry they can't get their own for the votes and it affects the server badly

I see the announcement channel is full of other game updates and you making a team and such and I don't understand if so many effort money and such can go to games and meeting and updates on other things then how come one of the most basic function of the site fails this regularly so many times

[supple mica]

We've no other reports for failed voting right now, seems to be just you.

I can vote just fine and get rewards

[still snow]

I getting messages for it over a month now, today I got one again just recently my friend didn't get the vote role and can't use the correct channel again

I know I didn't change anything on the server

[supple mica]

Can I have a link to your bot on topgg?

[still snow]

It's not a bot, it my server's page, and my friend agreed to hand over their id here in the hope it'll get fixed finally

[supple mica]

ok then send me the link to your server

[long ferry]

The reward roles are unreliable atm, consider using third party bots for now

[still snow]

This isn't a "right now" problem, it's going on for very long

[supple mica]

ok

[still snow]

What can happen for it to work?

[long ferry]

Refer to my previous message

[supple mica]

vote bonus as in the reward role, that can be solved by using a third party bot as per Aurel's above

[still snow]

Isn't vote tracker the top gg vote counter bot? I got the server years ago and the owner said that, and it worked until around this year's june

If that bot it's top gg official to give the roles then which is it so I can add?

[supple mica]

Top.gg doesn't have an official role reward bot other than @small lantern

https://top.gg/bot/479688142908162059 a quick search found this

you can try that

its in 14k other servers

[still snow]

422087909634736160 this is ours
422087909634736160 and your top gg bot, so we have it but then it doesn't work

[supple mica]

have you read any of our messages above

[still snow]

We have vote tracker too

Always had

[supple mica]

@small lantern is currently unreliable for server voting, we recommend you use another bot such as Vote Tracker for the time being.

Setup reward roles through that then

[still snow]

We have both bots

[supple mica]

Ok then you're good to go

[still snow]

Um yeah except still not. Will this feature fixed sometimes so I can tell something to the members?

[sturdy swan]

i want if some one vote for bot the bot send to hem msg in dm and gev hem i use 2000-2500 coins mongo database ??

@long ferry

[long ferry]

-api

[wild stone]

This channel is for suggestions, help, and bugs related to our official API libraries and documentation found at https://docs.top.gg/

If you need help with other development, please use #development.

[long ferry]

oh wrong

https://docs.top.gg

read this

[hearty shore]

How long do i have to wait to check eligibility of bot tester?

[long ferry]

a what?

eligibility?

[livid warren]

i think he wants to become a bot reviewer

[long ferry]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[long ferry]

theres no eta for these

refer to the reset-times on app waves

[livid warren]

unpaid work

[long ferry]

volunteer work

[livid warren]

https://tenor.com/view/nerd-gif-26382103

[ivory ivy]

@long ferry can u help me pls

[long ferry]

ask your question

[hasty iris]

Wait for someone. No need to ping

[ivory ivy]

my account has been deleted in the site, what i need to do?

[long ferry]

what do you mean deleted

have you made the request to delete your account?

[ivory ivy]

no

[long ferry]

what tells you that your account is deleted

[ivory ivy]

this

[long ferry]

Then you did have scheduled a deletion of your account under your profile

[ivory ivy]

wtf

[long ferry]

you wont be able to access your account for up to 5 days

[ivory ivy]

okay

tnks

in 5 days i will be able to acess my account?

[long ferry]

around that time yes

that is when the deletion is done and you can re-access it

[hasty iris]

So what if I want my account gone completely? If I made the request and it's back in 5 days how would it be "deleted "

[long ferry]

by your user data being deleted

[livid warren]

it wouldnt be back in 5 days

you can re register in 5 days

[hasty iris]

Ah, so my account would be gone but I can re register in 5 days

[livid warren]

(yes)

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[hasty iris]

That was support but ok ig

[long ferry]

They posted a gif

[hasty iris]

Oh. Thought u where talking about me sorry Aurel

[finite ingot]

Hello. I am trying to add a collection stats to my server but the collection is not being found when I attempt to run the command

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[unreal grotto]

I had a user review my bot with 1/5 starts lying in their review implying my bot doesn't have a privacy policy despite it being literally linked on my bots description as well as links to it are on top.gg bot posting. Would this be grounds for having the review removed?

[floral pagoda]

Contant an online moderator, they will take a look at it

[foggy marsh]

Just a question... me and my Bf got the Same Problem... we both Vote on top.gg and DC botlist for Poketwo... sooo Theres the Problem.. Top.gg works we geht the gift every 12hours but the other one dosent Work... since 4-5 Days... when we vote It dosent count and we dont get a Gift 🥹

(english isnt my best so i Hope you understand me)

[floral pagoda]

That does not sound like a Top.gg issue, contact their support instead

[sturdy swan]

Hi! I transferred the bot ownership to my team, but the other member cannot access my bot

even tho they're an admin

[buoyant thorn]

Please, this is 3 times old, and the bot does not have any errors, even though it is rejected because of something that is not originally present in it to solve.

this me bot

#logs message

@light rain

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[buoyant thorn]

@carmine belfry bro can you review this bot Because everything I submit is rejected and it does not contain any errors at all, so please see it #logs message

[carmine belfry]

No I cannot do that you will have to wait in the queue as Aurel said it will take a few days

[buoyant thorn]

But I have been applying for more than two weeks and the bot is rejected because of things that are not in it, so why is it rejected when I contacted the technical floor on Gmail because this is the second time the bot has rejected my right?

[long ferry]

If you feel like your decline was incorrect, reach out to the reviewer

[buoyant thorn]

He is the one who rejected it

[long ferry]

Though just saying "this is my third time applying" is not a valid reason

Fix the issues it was declined for then

[buoyant thorn]

Well, my brother can send a screenshot with the error in the command, because there are absolutely no errors in it.

When I add any command to the bot, it is tested more than five times to ensure and review its code

If we see an error, it will be resolved immediately, but the error he mentioned does not exist in the bot

[long ferry]

Then you did not properly check it according to our guidelines

Consider re-reading our guidelines before resubmitting

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[buoyant thorn]

My brother, we are 4 people working on the bot, and we are also veteran programmers in Discord and programmers of other large bots, so we did not make a mistake in any of the code present in the bots.

The bot that was removed now was due to the command to close the channel, and it literally did not contain any errors at all.

[long ferry]

According to the decline, you did

I can also view the testing, the decline is correct

[buoyant thorn]

Because when I contacted the programmers, they told me that there were no errors in the bot

[long ferry]

Have you considered reading the decline reason

[buoyant thorn]

Yes, I have read it

Your !lock command requires manageChannels permissions however this permission is not required in order to alter a channels permissions. That would be the manageRoles permission which allows the bot to change individual channel permission. Read discord documentation on internal permissions for full explanation about this.

[long ferry]

What does it say

Yes correct

So, what does it say in short

[buoyant thorn]

It says that it needs a boot rehearsal manage role

And the bot is with him both

[long ferry]

Yes, which your bot did not request, but requested manage channels

Which is incorrect

That is the error

[buoyant thorn]

This does not affect the programming of the bot or its use

[long ferry]

Resubmit once you have fixed it

[long ferry]

This affects our guidelines

You will not get approved with a bot that requires permissions it does not need

[buoyant thorn]

Why does it affect?

How, when it is in the first place, and in the end, it is parms, and it is only used for a simple thing, so this is the only thing that does not matter.

[long ferry]

It does matter per our guidelines

We enforce these guidelines to ensure that a bot does not use permissions it does not even need

Locking a channel (by changing permissions disabling send messages) does not require manage channels, but manage roles

The discord docs state so too

If your bot still requires manage channels, even though it does not need it, it violates our guidelines and gets declined

"it works" is not a reasonable reason

If you have any concerns regarding bot reviewal, our guidelines or anything else Top.gg, you can reach out to a community manager to state your concerns

[buoyant thorn]

Okay, thank you. I will wait for a response from the technical floor at gmail

[light rain]

Yes?

[buoyant thorn]

I just needed you to see the bot and accept or reject it

[light rain]

you have to wait like everyone else

[buoyant thorn]

ok bro ty

[worldly locust]

hello Top.gg

how can i verify my store

[hasty iris]

huh

[long ferry]

????

[worldly locust]

some pepole told me that you verify the store's

[stoic socket]

i can see from your status that you have a discord server store

top.gg doesn't verify servers or stores, if you add a server to the top.gg website it will be added straight away (no approval needed)

fwiw i wouldn't recommend a Discord TOS breaking server to Top.gg

[worldly locust]

@stoic socket

i'm sorry

it was miss understanding from me

[hasty iris]

Why tag?

[neat radish]

any tips on writing a bot description?

[grand prism]

Just write anything useful about your bot. Put yourself in the shoes of the bot user and think about what you would like to know from the bot's description

[simple apex]

how do i reply to reviews? the reply button seems to have been removed

[manic badge]

You cannot reply to reviews at the moment

[alpine garnet]

I remember voting 8pm-ish last night and it’s 9:11am rn and it says i have already voted even tho the bot says otherwise

update: looks like i have successfully registered the vote now

took a few tries tho

[crisp quiver]

Why is it that sometimes i get captcha checked 3-5 times? Even though i don’t think i made a mistake in the captcha. But it keeps telling me to try again.

[long ferry]

Try a browser that's not Safari

[long ferry]

That's unrelated to us, reach out to captcha

[charred ether]

Hey team! Is there a bot that can return the list of all members who reacted to a message? Is this the right channel to ask this? Thanks ☺️

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[rigid birch]

hi I can't add my server on the site

[grand prism]

What do you mean by "i can't add"

[rigid birch]

I just solved

[sturdy swan]

Does the wool welcome bot encounter a problem if more than 100 servers join at the same time?

[shell inlet]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

so i've applied and the bot got accepted... and i changed my account

can i get the bot transferred to this account?

[long ferry]

You can delete the bot from your previous account and resubmit it on your new one

[vital arch]

What does voting for the server do? similar to bumping, right?

[plucky crypt]

Bunch of banned people from my server bomb rated my bot on top.gg to show it as worst. What should I do? I can't report

[hasty iris]

so they "nuked" your server or?

[plucky crypt]

No. These kids collectively add bad rating to my page

[hasty iris]

From what ive seen/heard before Report it to an online moderator

[plucky crypt]

For banning a user trying to generate NSFW

[jolly rock]

If i want to change the invite scope of the bot on topgg, how would i do it?

[languid lily]

i think bot page > edit > scroll down to invite url

a mod can fact check me on that

[jolly rock]

Oh, forgot that

Thanks

[leaden tinsel]

I was wondering if its possilbe to withdraw a bot application on top.gg?

[near flint]

After I vote I am never able to claim a vote crate for adventure frontier. Is there something I’m doing wrong or does anyone have a solution?

[fluid birch]

-wrongserver

[wild stone]

@near flint

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[fluid birch]

You can delete the bot listing if you wish to withdraw your submission

[leaden tinsel]

okay thanks for that. Where can I find to do that?

[fluid birch]

If you are on PC there should be a delete button on the buttons row to the right of the description. On mobile you need to navigate to the info tab to see the delete button

This link might also work, assuming it's the bot you wanted to delete: https://top.gg/bot/1130504794243612692/delete

[leaden tinsel]

I'll try that, thank you

[royal quail]

can someone tell me how I can add mods to team on topgg listing? team box in settings doesn't do anything for me...

[sturdy swan]

hmmmmm?

[grand prism]

Yea, it's not working at the moment

[sturdy swan]

what happen?

[floral pagoda]

Known issue

[robust jay]

passed 4-5 days and bot didnt added to top.gg

also didnt get message from luca

[grand prism]

Which bot?

[robust jay]

you want bot id?

[grand prism]

Yea

[fluid birch]

-upto

[wild stone]

@robust jay

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[robust jay]

you arent a bot reviewer nyu

[robust jay]

Didnt get message from luca

[grand prism]

There are logs, anyone can check if your bot is declined or approved

[fluid birch]

your bot was approved #logs message

[kindred steppe]

could you check mine? bot ID: 1142119649459310662

[fluid birch]

use this search string in: logs 1142119649459310662

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[kindred steppe]

seems like not approved and reviewed

[fluid birch]

correct (not approved, not reviewed)

[kindred steppe]

3 days passed

[fluid birch]

^

[kindred steppe]

Do you think there are not enough bot reviewers?

I think yes, top.gg needs more reviewer

[fluid birch]

then apply

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[fluid birch]

#memes-and-media

[eager rune]

No

i like this one

[fluid birch]

-m 901155119058550844 misusing support channel after being told not to | 1w

[wild stone]

jrc9#0 was successfully muted

[kindred steppe]

I would if I got time

[light rain]

It wont really that much time as a br
||Should I do a marathon bot review||

[sharp prairie]

How do I make the site auto log in my account everytime I have to vote a bot

[livid warren]

no slash commands!!! 💀

[sharp prairie]

I really hate having to wait 10 minutes for the discord login screen to show up because discord has skill issues with showing up the login screen 💀

[livid warren]

youcant make it auto login

[sharp prairie]

I had it autologin back then but it stopped automatically logging me in like 1 month ago

[sturdy swan]

Hello when i search my bot name my bot is not coming up I have wait 3 days from that the bot get approved

[light rain]

#logs message
Is this your bot?

[sturdy swan]

No nightbot is my bot

[light rain]

Isnt this NIGHT BOT?

[sturdy swan]

Yes this is the nightbot

[grand prism]

And you can't search it on top.gg?

[light rain]

https://top.gg/bot/1151935658068287621
It is fine

[simple cobalt]

helper I need to go with some of you to dms is it possible?

[light rain]

What is going on? you can tell me here

[simple cobalt]

here i cant

[light rain]

Ok send me a dm

[sturdy swan]

when you don't have the link and try to search, that bot doesn't come up

That is the problem i have wait 3 days

[grand prism]

It's probably the same bot

Yes?

[long ferry]

fyi this could be considered impersonation

@sturdy swan consider renaming your bot

[sturdy swan]

Ok Thanks

[broken shell]

Can you take bot ownership away from a team and link it back to only your person rather than the team? (Please do ping me in your reply!)

[long ferry]

Thats not possible, only by deleting the team

this was mentioned when transferring the ownership

@broken shell

[broken shell]

I see, on deletion it automatically transfers back to me?

[long ferry]

you're the one who submits it again then, so yes

[broken shell]

I see, thank youu

So I have to resubmit the bot and therefore reset all the setup stuff?

[long ferry]

yes

[quick stone]

Hii, I want a bot that is for verification but all they have to do is type their last name and their first name to get in, any reccomendations?

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[pale dragon]

I don’t think that would be a good verification method, no one gives their full name to just get in a server.

[quick stone]

It's a military style discord

its so we know who should be in here and who shouldnt @pale dragon

[quick stone]

I already searched but I cant find something that specific

[long ferry]

then consider using google

[quick stone]

Isnt that why this is here for support?

[pale dragon]

Sounds too sketchy for me, I wouldn’t give my whole name just to get into a server, there’s too many people out there that would use your name in malicious ways.

[quick stone]

thats why its for the military specifically

[pale dragon]

I doubt the military uses Discord.

[quick stone]

Can you give me something or not

[pale dragon]

That’s just a community server, not any real proof saying it’s owned by the military.

[fringe relic]

i can tell you that's not the navy's discord

that would be violating several policies in the military

[hexed finch]

@floral pagoda

Website stucked

[floral pagoda]

Give it a few minutes, works fine for me

[hexed finch]

Gave it 20 minutes

Reloaded several times

[floral pagoda]

Works fine for me

[hexed finch]

Requirment to add server on top.gg

@floral pagoda Sir how to use @small lantern

[floral pagoda]

It does not have any commands, it's only for the servers on our page

[hexed finch]

Is there any requirement to add server on page

And what is the use of the bot?

[floral pagoda]

It adds information about your server on our page

[hexed finch]

Ok I have seen that in many servers when someone votes they get a role how to setup this

[floral pagoda]

It’s all explained/accessible when you set up your server on our page

[sturdy swan]

can someone help me with this?

<@&817055174613794826>

[hasty iris]

Zero need to ping them.

[royal quail]

<@&817055174613794826> no rush but still waiting for help. Ty

[vapid tapir]

<@&817055174613794826>
Hi, I have some compettitors who gave me 1 star reviews on my server listing evn though they were never in my server. How can I get these fraudulent reviews removed?

[light rain]

Dm a mod instead of tagging support team

[misty spear]

how long does it take for a server to appear in the search results under a tag when you add it on the site?

[whole flower]

Hi, the number of servers my bot is in is not showing up on the website

[gloomy shell]

3-5 days normally

[gloomy shell]

You have to send it to us via our API - you can read more at https://docs.top.gg and ask for help in our #topgg-api channel!

[misty spear]

thanks

[pale dragon]

How long does it take for a bot advertisement to be pushed out there?

[raven temple]

How can I change a review I've made on top.gg?

[graceful grotto]

i dont think you can

anyway.. i have an issue
4 of my auctions didn't work, 0 impressions. I was told I would get a refund but it has been like a few weeks now and I still only have $0.24 in vote credits. It should be like $30-40, I can't remember to be exact. And I also paid for extra impressions, nothing happened. Twice. Yes, because the second time I forgot I already paid for it so, paid again. So I spent around $5 for nothing to happen. How do I open a ticket.

[light rain]

#auctions-tickets

[graceful grotto]

thank you

[lucid leaf]

hey all,

I'm looking to remove anyone in my discord server that hasn't added any role (Aka only marked as "everyone"), cananyone recommend a bot to do that?

[tame trail]

where i can find TOPGG_API_TOKEN ?

[lethal bolt]

#topgg-api

[lethal bolt]

This is not the right channel actually, you can search it in our site

[warped mango]

Excuse me, may I ask for a favor?

[light rain]

You can ask first

[warped mango]

When I wanted to vote for the owo bot, it suddenly looked like this

Even though I didn't do anything

[stoic socket]

You deleted your account

[warped mango]

Is there any way to restore it?

[stoic socket]

i think you can login again after 7 days

[warped mango]

Hmmm Thank you for the information

[floral pagoda]

Yes, there's no way to restore the account beforehand. Simply log back in after 7 days

[warped mango]

Hmm ok tyvm fyi

[grand wren]

I am a server admin, i added the site to top.gg but when i click on edit then it shows me 403 forbidden, why? I need to add server data

[grand prism]

Only the owner can add server on top.gg

[grand wren]

?? I added it as a administrator

[zinc oracle]

Whats the ID of the server?

or link to the page youre getting a 403 on

[grand wren]

990483604532502538
Server name: SpicyDevs

Anything wrong?

[zinc oracle]

Looks like it was already listed previously, which means you may have had permission to re-list it, but not edit it after it was listed again?
I'm not really sure

[grand wren]

Yes, it was listed previously by me only, but i cant see webhook setting so i thought to re add it, but i see forbidden now

We both are owners and ownership could have only one so my freind has it and i have top role

Yeah, now i opened it

A little help, where is the webhooks tab?

[tame trail]

there is a spammer who spammed 2 comment in my bot reviews

i want to delete them !

[light rain]

Send a mod dm about it

[tame trail]

who ?

[light rain]

Both are online at The moment so you can dm them

[tame trail]

sure

[languid lily]

1154556211551797329

[cobalt sleet]

-b 1154556211551797329 DM scams

[wild stone]

mimi_gabbie#0 was successfully banned.

[ivory iron]

how do i check my bots approval status? how will i know when its approved and where can i see it once it is

[light rain]

-notified

[wild stone]

@ivory iron

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[ivory iron]

okay thanks!

[noble echo]

yo

site has some frontend bugs

flags not loading

[fluid birch]

This is a known issue and is due to the vendor responsible for providing the icons being unavailable for the time being

[sturdy swan]

Stucked screen on step 3

[sturdy swan]

If my bots name is changed how long does it take to update on the site?

[grand prism]

You need to manually fetch it from discord api

[sturdy swan]

How so

[grand prism]

This is what the "refresh data" button is for

[sturdy swan]

I have clicked that,

[grand prism]

You click it and then press "edit" and "save"

It should update in few minutes

[sturdy swan]

Oh great, thanks.

[long ferry]

is that a server you're adding

[heady pelican]

What will be the price for the advertisment on topgg

[noble echo]

ah cool cool

[long ferry]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1695150000:F> (<t:1695150000:R>) to <t:1695668400:F> (<t:1695668400:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1695150000:F> (<t:1695150000:R>)

Next Auctions Ending: <t:1695668400:F> (<t:1695668400:R>)

Sep 23, 2023, 12:23 PM

[shrewd ferry]

Hey - The Topgg bot is not adding or removing the server voter role correctly. Is there a way I can reset it and redo the setup?

Ping me when you reply!

[lethal bolt]

-rewardroles

[wild stone]

@shrewd ferry

Reward roles seem to not work correctly on my server listed on Top.gg

If you're experiencing issues with role rewards make sure that you've correctly done the following:

• The highest role of the Top.gg bot is higher than the role you wanna set
• The highest role of the Top.gg bot has the permission Manage Roles
• The role you wanna set is already configured within your server page settings (https://top.gg/servers/yourserverid/edit under "Reward roles"

here are a few ways you can try to resolve this if the mentioned above steps are already done:

• kick and re-invite the bot into your server, then ensuring the steps above are still done
• changing your reward role back and forth (changing it to something different, saving, then changing it back to the role you want)

Need help setting up reward roles? Have a read on our Setting up Server Role Rewards for Voting article.

[lethal bolt]

Can you please check this list

[shrewd ferry]

A commonly asked question I see

thank you for the help! I will try all this and see how it goes

I almost just said that the link didn't work

[heady pelican]

I can’t find the price how much is it

[long ferry]

Read the next

text

There is no fixed price

https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

Read it

[heady pelican]

Yeah is see can I advertise my server to get more members as well ?

Without selling my server

[long ferry]

Read this

This explains how auctions works

[heady pelican]

Am i on the right page ?

[long ferry]

Yes that is our auction dashboard

[thick scarab]

Hlo sir i have a query

Actually my friend has a bot called mijo music it is not playing music since last 4 months and no one are using that bot so i request to check the bot ones again

Bot I'd :- 988288477466611782
Bot name :- Mijo Music

[long ferry]

We do not re-check bots, nor moderate missing functionality/broken features on bots. If you have any concerns regarding that, reach out to the bots support server and report it there.

The only case we do re-check is if we receive reports for said bot that violates our guidelines. Stuff like broken features are not something we moderate after approval.

[thick scarab]

No reply from support server no one is online also sir

[long ferry]

Still not something we'd moderate

[plucky crypt]

Is there way to disable comments on your bot page? Got raided by bunch of kids. They got banned for ToS violation

[austere fulcrum]

Hello I would like to request the removal of this bot please. I no longer have access to the bot's creator account and I would like to publish it again on my new account! Thank you https://top.gg/bot/873934226255388673

[sturdy swan]

Hello, a short while ago, 4 days ago, I created a new, verified bot, and I wanted to upload it to the top.gg website. After I submitted it, he told me that I would have to wait one to two weeks.

I logged in two days later and did not find my application?

Then I submitted it again, verifying all the data I had provided, and I also returned two days later and found that the application existed and was being reviewed.

I went back now to see it but I couldn't find it. Has it been rejected? How do I know that my application has been accepted or is still available?

[soft star]

#mod-logs message

[sturdy swan]

The reason is that there is no help command, right?

Can I add the order and submit again?

[soft star]

they meant fix your command/bot and resubmit it

and if you don’t have “help” command add one it’s easier do that than trying described your commands

[sturdy swan]

Ok

[sturdy swan]

Hello, the commands are working now and I have added the help command, but in order for the ticket commands to work with you, you must purchase the copy first.

My question here is: If I submit the bot on top.gg, will it be accepted if it is in this form?

[soft star]

Resubmit it, if it’s got dented dm w reviewer and figure out what the problem.

[sturdy swan]

👍

[raven viper]

I want to get api so i can send a msg whenever someone vote my server by my bot

[shell inlet]

you need to have your bot listed on the site if you need access to the API

[raven viper]

But how?

[shell inlet]

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[raven viper]

And most of the pages didn't open on my phone why?

Like these one^

[shell inlet]

what error are u getting?

[raven viper]

This site can't be reached

After a long tine of loading

[shell inlet]

provide a screenshot please

[raven viper]

Ok thnx sir open and i found register page too

🥰

[safe phoenix]

I am facing error 503 or 500

How to fix it

[soft star]

You cant

400 errors code is you fucked up
500 errors code the server is fucked

[safe phoenix]

When I type top.gg

After some times it say error 500 or 503 smth

[soft star]

then the server is fucked up

[safe phoenix]

No server just top.gg

[soft star]

topgg has server to run the website

[safe phoenix]

Oh

[soft star]

that’s how all websites are

they need a service to run it.

[safe phoenix]

So it's just me facing or everyone facing that?

[grand prism]

Me too

So no, you are not the only one

[safe phoenix]

Ohk

Error 504 goes for the same right?

Every error code above 500 is because of the server ?

[soft star]

ues

Yes

[safe phoenix]

Ohk

Thanks for the help

[old wedge]

[sly sorrel]

hi, morning/evening. Is the site down?

[old wedge]

ig? all error

[sly sorrel]

i am getting: you need to be logged or disable ads blocker and/or 50X page code error

[old wedge]

its okay now

[old wedge]

try again

[grand prism]

I assume it will simply settle down within an hour or two

[sly sorrel]

yeah it worked now

[charred osprey]

Same with PNG, JPEG, JPG

[kindred steppe]

5 days passed and didnt reviewed

[ocean vine]

that thing isnt working atm

[light rain]

-upto

[wild stone]

@kindred steppe

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[topaz sandal]

@wanton dagger Ask in here.

[wanton dagger]

@light rain

Your top.gg website

Was not getting opened

Always loading

When loading complete

Then

[topaz sandal]

Y ping. ☠️

[wanton dagger]

Idk about that

It get loading from start

[raven viper]

-upto @indigo raven

Sorry wrong tag

-upto @raven viper

[raven viper]

-upto

[raven viper]

Mine plz

[grand prism]

It's same message for everyone

No need to type it for you when you can read embed above

[sturdy swan]

who creator

[grand prism]

Creator of what?

[sturdy swan]

this group

[grand prism]

I assume it's not one person, but rather a group of friends or something like that

If you mean "this group" as top.gg

Because the ownership on the discord server itself belongs to an account that probably does not belong to anyone and was created for the purpose of creating this server

[sturdy swan]

??

[grand prism]

You can refer to this

[sturdy swan]

sad

[grand prism]

It's just not working

[sturdy swan]

i tried this months ago already

doess staff know about this?

[grand prism]

Yea, they do

[sturdy swan]

bruh and it still doesnt work??

damn

[autumn wing]

Are vote credits given at the beginning of the month?

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[buoyant thorn]

I submitted his bot for a week and no one reviewed the bot and accepted or rejected it
Please someone review the bot
#logs message

[wanton dagger]

Anybody is here

That Can solve my problem

[light rain]

-upto

[wild stone]

@buoyant thorn

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[buoyant thorn]

You've been talking for a week or so

You may repeat it in a week

[light rain]

"Few days or More"

[buoyant thorn]

But there are two writers on the site from one day to a week

Okay, my brother, from your class, you have to review the bot, because you reviewed my bot while still applying, and I applied before them, and you did not review my bot.

[soft star]

It takes 1/2 weeks to get it reviewed because so many bots are head of yours

[soft star]

so listen to welp^

[buoyant thorn]

My friend, okay, but there are bots that came after me and were reviewed

[wanton dagger]

Hmm

[long ferry]

#support message

Read thus

this

[gusty prism]

hello, I have a bot published on the Top.gg website and while trying to update its page, i changed the background URL (image) field to a different image (the image is a PNG, stated as supported). when I click save, the field is marked as improperly filled out due to not being a supported file type. what is going on? thanks!

[long ferry]

thats a bug, no eta for a fix

just remove it for now

[gusty prism]

got it. how long has this bug existed?

[vapid tapir]

Hi, I have some compettitors who gave me 1 star reviews on my server listing evn though they were never in my server. How can I get these fraudulent reviews removed?
They left 1 star reviews on my server lisitng they said that I capied their logo. Here is my logo (SharpLine Sports) vs their logo (Sports Capitalists):

[long ferry]

handled

[shrewd ferry]

I did all this, but it's still not working 😄

[tardy stone]

Hello, is this possible to delete a bad review i posted 3y ago on a bot so i can change it for a better one ? There's no delete button and i can't post a new review ||https://top.gg/bot/280726849842053120?reviewPage=5 (the review is on the middle of the page if it need to be deleted by a moderator of smth)||

[sturdy swan]

my server isnt showing up to add the bot

[grand prism]

Just try to click "refresh servers", then log out and login back

It should fix this

[long ferry]

Yes we're aware

[river moss]

topgg down

[honest thistle]

Why does the page keep getting stuck at 4s on the vote button?

And no it's not still down, I voted like 30 minutes ago

[long ferry]

Likely caused by it having issues right now

Try voting again later

[honest thistle]

K

But I voted not long ago, wdym it's still having issues?

[long ferry]

Like I said, it could be related to the issues we're having

Try again later

[fluid birch]

Huh?

[hasty iris]

@fluid birch

831066248833531927

P.S. He is stupid enough to think replit is a host 💀

[light rain]

Indeed its a host

[hasty iris]

Its a online coding idle

[stoic hornet]

Hello, does someone know how to claim the nitro if I won in the socials boost event?

[light rain]

@floral pagoda shoukd dm you if you win

[tribal charm]

What is a "dm" And What does ,"DP" Stand for?

[stoic hornet]

Oh ok, should I dm him or just wait?

[grand prism]

DM is usually an abbreviation of Direct Message, which is simply a private message

DP probably depends on the context

[light rain]

"Will reach out to the winners"

[surreal thistle]

I still get $15 credit for my first 100 votes right?

[light rain]

Yes

[surreal thistle]

Cool, been spamming members all month

[livid warren]

wtf

bro tried to make a discord bot list on replit?

[supple mica]

-b 831066248833531927 Dm ads for another bot list

[wild stone]

il_nawaf#0 was successfully banned.

[kindred flint]

Hello, I've experienced some weird things with the Discord Bot.
Sometimes it's giving the Voter Role, but in a case of 40% it's not. So what's the issue on that?
The Role is high enough and the bot has the required permission.

[long ferry]

reward roles are currently unreliable

consider using third party bots for now

[kindred flint]

Well don't want to get another bot, but thanks anyways.

[wind niche]

Hello i had a music bot 2 years ago on top.gg, i deleted that bot a year ago from top.gg as i shutdown it. But now its back and i added to top.gg, Even i added after a year i still have those old reviews. Is their anyway i can remove those cuz their are some negative fake reviews.
5 - 55
4 - 2
3 - 4
2 - 5
1 - 7

I want to remove these fake negative reviews.

[tropic dock]

is /help required for approval of bot

[autumn bone]

Is this the place you ask for help?

[tropic dock]

yes

[autumn bone]

Is the discord bot list bugged? I'm not able to upvote, it's showing this when I try to upvote {}

[grand prism]

It is always worth having such a command because not everyone can invite your bot via top.gg but they can also invite it from another discord server, for example, and even if you have explained what and how in the description on top.gg, people on discord themselves will not know how to use your bot

[long ferry]

reviews cannot be removed for that reason

consider resubmitting an entirely new bot if you wish to restart

[wind niche]

ENTIRE NEW BOT? should i shutdown my bot with 33k servers and make a new bot?

[long ferry]

We dont remove reviews "because they're old"

[wind niche]

But i deleted my bot already from top.gg a year ago

why did they save reviews?

[long ferry]

reviews are bound to bots

[grand prism]

If it worked like you think, every "bad" bot could start over every two weeks

[autumn bone]

Hmm

[long ferry]

no clue what you're referring to with {}

[autumn bone]

Can I send ss?

[long ferry]

yes

[autumn bone]

Ok

[long ferry]

thats not top.gg

wrong support

[autumn bone]

Kk

[supple mica]

average

[solar rose]

Quick question regarding bot rejection, what if the problem is on the top.gg not testing server rather then the bot?

[long ferry]

our verification center is correctly setup permission-wise

[solar rose]

I apologize for any confusion earlier. My bot was declined due to a discrepancy between the prefix listed on tog.gg and the one implemented in the bot. Upon discussing with the reviewer, it became apparent that there were two prefix options provided: "3" and the bot's ping. While the reviewer found the prefix "3" non-functional, the ping method worked flawlessly. Furthermore, the guide prefix displayed after using the ping option suggests that the bot's prefix had been altered, which was not initiated by me.

In simple words, the bot’s prefix was changed by someone in the top.gg testing server.

[long ferry]

If there had not been made any changes regarding a prefix within our testing server, just reset the prefix within your database and resubmit

Reach out to the bot reviewer in question if they have changed it or not

[solar rose]

I am fine with resubmitting my application, but I have to verify from which side it was from.

[long ferry]

cant help with that

[solar rose]

The bot reviewer said he didn’t but he didn’t check the logs to see if any of the other bot reviewers changed it or not.

Who’s able to check the log’s?

[long ferry]

There have not even been any messages/responses from your bot at all, except the one caused by that one ping

there is nothing we can help you with

-verification

[wild stone]

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

• 333949691962195969 - Top.gg Verification Center
• 264445053596991498 - Top.gg
• any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

[long ferry]

see if any of these ids have a changed prefix

[solar rose]

You don’t understand my question, I just told you that the listed prefix didn’t work because someone changed it in the top.gg testing server. but I also provided an other option to ping the bot which clearly worked.

[solar rose]

Let me make it easier for you.

[long ferry]

I understand your issue, but there had not been made any changes to any settings of your bot through a command or anything else. The only message that is currently in our verification center is your bot responding to the @ ping of the bot. I cannot help you further than that

The first time your bot was ever invited to our verification center was almost a week ago

[solar rose]

Bot reviewer, providing the image testing the bot using both the options listed on the website.

[long ferry]

Yes correct, that is the message in question

your bot did have the incorrect prefix

[solar rose]

…

[long ferry]

it was not changed within our testing server

[solar rose]

so it changed on its own…

[long ferry]

I unfortunately do not have any insights in how else your prefix can be changed, but the most I can tell you is that no changes to your bots prefix has been made command-wise within our verification server

[long ferry]

as the only message ever your bot has said in our server, is the one in this screenshot, caused by the reviewer pinging the bot. Said message states a different prefix than what was apparently on your bot page. There had not been any changes to your prefix through any commands on our verification center whatsoever. If you still feel like thats incorrect, you can reach out to a community manager who might tell you the same thing.

[solar rose]

How dumb of us, we can’t log the bot’s prefix. even if the user changes it, you can’t track it, are you able to look for a deleted message?

[long ferry]

there are no deleted messages either

nothing, we cant help

have you perhaps changed your global prefix after your first decline

and before your second decline

[solar rose]

No, I have not, by chance you know how I can fetch a specific guide’s prefix using eval?

[long ferry]

I have no clue on how you assign prefixes, so no

your best bet is #development

[ornate cradle]

im not able to vote anymore

[long ferry]

Can you elaborate

What tells you you can't vote

[exotic peak]

Hello, i need some help on how to fix my bots avatar on top.gg. So i have changed my bots avatar and it hasn't been updated on top.gg it just displays this

[ornate junco]

refresh data

[fluid birch]

-refreshdata

[wild stone]

@exotic peak

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[exotic peak]

I have tried it and it doesn't work

[fluid birch]

Did you follow all the steps like clicking edit and saving?

[exotic peak]

Yes

Many times

[fluid birch]

Then give it a few minutes to refresh

[exotic peak]

I have tried before not only today 😦

Wait it worked thanks lol

Idk why it didnt work before

[gloomy shell]

are you changing the image on the BOT section of the developer portal and not the general information section?

[exotic peak]

General but its fixed now

[gloomy shell]

you need to update the bot icon for it to update on top.gg it should hopefully update for you soon!

[exotic peak]

It did ty @fluid birch @gloomy shell both

[eternal knot]

When will the replies to comments be enabled again?

[gloomy shell]

We do not have an ETA

[eternal knot]

Bruh it's been years

[gloomy shell]

Unfortunately there have been other things that have been a higher priority. We hope to eventually get to reviews but I don't have an estimate on when that will happen

[eternal knot]

Okay

[hasty iris]

As long as it been I'd just say they won't be back tbh

[eternal knot]

Right?

Another thing is that adding updates, editing the bot page are at times extremely buggy. Like it says changes were recorded, I click refresh data and everything but still no changes. The announcements section is by far the worst and most buggy.

[hasty iris]

I love the service here but the site has too many issues in my opinion

[gloomy shell]

We're struggling right now, I won't disagree with you. We are trying to hire new engineers! if you know anyone who might be interested please send em our way: https://jobs.lever.co/Medal?department=Top.gg

(it says medal cause thats our parent company)

[hasty iris]

Whats the site coded in?

[gloomy shell]

"ideally you are already proficient in React, Node.js, and have worked with data and availability at scale. "

tahts from the job posting

i dont really know much more as I am not an engineer myself

[eternal knot]

Base pay is 140k dollars 🤑

[hasty iris]

React is off for me but I do like the others. I'll take a loom thanks @gloomy shell

[gloomy shell]

feel free to pass it on to friends or others looking for a job as well

we would love more engineers to work on topgg!

[eternal knot]

How many engineers are there currently anyway?

[gloomy shell]

we have a few that work part time on topgg that also work at medal

[hasty iris]

Is it remote or would I have to move to NY

[gloomy shell]

i believe they want someone in NY, but you could double check.

you can email [e-mail] for questions!

[hasty iris]

Ok

[zinc oracle]

Last I heard you have to live in or move to New York.

[long ferry]

Yeah live or move to new york

On-site, so iirc likely in the medal office

[livid warren]

🤑

job is in usa 😭

[umbral rampart]

I redeemed 15$ voting credit and got 30$

[gloomy shell]

interesting

I think i know why, but i'll have an engineer look into it thanks for reporting it

you can keep it

[umbral rampart]

oh, thanks

[gloomy shell]

happy bidding!

[scenic nymph]

Why is the bot not giving the role reward

[long ferry]

Role rewards are currently unreliable

Consider using a third party bot for now

[zenith holly]

Is someone here who can give me my nickname back? You can just change it to Maryna, that's fine 😄

Thank you!

[radiant edge]

Hey, i paid and the payment request not disappear. need your help 🙂

[gloomy shell]

hey! can you open an #auctions-tickets please!

[radiant edge]

oh sry didnt saw this channel

[livid warren]

are you like an official staff member like do you work in office at top gg

(I'm just interested wanna know)

[manic badge]

Top.gg is fully remote iirc

[gloomy shell]

I am an official staff member yes 🙂 an employee, full time, salaried

i work from home, in the US

[livid warren]

damn do you work for top.gg only or medal too?

[gloomy shell]

topgg only

[livid warren]

I looked at their job listings and it said on-site for some of them

[gloomy shell]

Top.gg used to be fully remote but the current plan is to have our engineers on-site for better collaboration

non-engineers like myself are still remote

[livid warren]

so do you work for support or what role do you have management etc

[gloomy shell]

I am a Community and Support Associate, so i handle all of the community and support aspects of topgg

currently i do just about everything but engineer

i manage the entire volunteer team as well as community/support

[livid warren]

you manage 100% of support, it's only you?

[gloomy shell]

Mac helps out with live Auctions Support on mondays, but other than that 2 hour period its just me. I do all of our online tickets (support.top.gg), twitter, and other auctions support

Marco our CM helps with appeal emails as well

(ban appeals)

[livid warren]

damn that's a lot

that's literally all support lmao

[gloomy shell]

Its manageable! a lot of people come here to the discord for support first so it weeds out a lot of the common questions

our volunteers and other regular community members help answer questions in this channel

so mostly i just get the stuff that can't be answered by volunteers

[livid warren]

seems fun tbh as it doesn't seem too demanding, there aren't like thatt many support tickets etc too right

[gloomy shell]

a majority of my time right now is spent on support all around (tickets and auctions) but its definitely not 100 pecent of my workload. i enjoy working with our community and our volunteers

[livid warren]

can I ask how many support tickets there usually are like per week etc

[gloomy shell]

i can go look for an avg rq

looks like around 70-100 tickets per week online (that doesnt include discord support or discord tickets in #auctions-tickets )

[livid warren]

ok that seems pretty manageable tbh, those tickets are usually more advanced than the discord ones right? as it seems more like a formal system like for more advanced issues

[gloomy shell]

most of the time yeah its a bit more complex issues, but at this point im pretty familiar with how to fix things that are fixable ive been support/moderating here since 2020

[livid warren]

seems like a very nice job ngl

[hollow folio]

someone left a review with a scam on my server page

[gloomy shell]

I like it! s'why im still here

[gloomy shell]

hey there! you can dm any online moderator for assistance with removing reviews form your page

[scenic nymph]

Like what? I don't know any other bots

[grand prism]

You can search on top.gg

A bot called Vote Tracker sometimes appeared here

You can look for it

[eternal knot]

Ah crap

[eternal knot]

lol

[feral cloak]

hey a person come to our discord server and introduced itself as top.gg team member can i speak to a manager about this?

[next kestrel]

if it turned out that they were impersonating any top.gg staff member, feel free to DM any active moderator

[feral cloak]

Okey thanks i can send you a dm about its name and id if you have a system that you can check

[light rain]

Who is it?

[long ferry]

You can reach out to me regarding that