support

[long ferry]

on the right side

[sturdy swan]

all i see is this

[sturdy swan]

@long ferry

[manic badge]

go to your bots page not the edit page

[long ferry]

on your bot page directly

not the edit page

[sturdy swan]

ok thanks

[solar rose]

How long should I wait to get a response from the bot reviewer?

[long ferry]

full 24 hours

then you can give them a heads up

[solar rose]

That is wild, can’t I talk with a another person about the application or does it have to be the same person that rejected?

[long ferry]

has to be the same reviewer, please understand that we're volunteers and do not dedicate our whole time to top.gg

[fallen hinge]

I want to come to team top.gg

[sturdy swan]

do you mean you want to join team top.gg?

[fallen hinge]

Yes

[late grotto]

https://tenor.com/view/what-surprised-gif-25739412

[stray coyote]

What do I do if the bot reviewer is unresponsive to disputes

[long ferry]

keep waiting until 24 hours have gone by

then you can give them another heads up

[stray coyote]

And what if they just completely ignore

[long ferry]

be patient

[stray coyote]

Cuz then I might aswell just put the bot back on the list again

And wait for another person to review it

[long ferry]

if you dont want to dispute your decline, you can just re-list it

if it gets declined for the same reason though, thats on you

[stray coyote]

I do tho cuz I really don’t wanna wait again

But I literally checked and it works perfectly fine

The reviewer prob didn’t set it up right

[long ferry]

That is why you should wait for their response if you wish to dispute it

it has not even been a day

just be patient

[grizzled spear]

can u help me bro?

[long ferry]

depends on what

[grizzled spear]

about APIs

[long ferry]

?

I could help even more if I'd know what specifically, simply state what you want

[main obsidian]

Why is this not updating?

[grizzled spear]

I've tried various ways and it doesn't connect with my bot

[long ferry]

likely a question for #development then

[long ferry]

have you pressed save, then reloaded the page?

[grizzled spear]

okay

[main obsidian]

yes

[long ferry]

try checking back later then

[main obsidian]

ok

[stoic socket]

teams are kinda bugged, changes take a while to update, just avoid submitting multiple times and it should work

[main obsidian]

its bun!

[stoic socket]

[main obsidian]

Alright

[stoic socket]

when i submitted multiple times, it created 3 diff teams its same as announcements, just takes time

[main obsidian]

i did it a couple of times

[buoyant olive]

Hello, I have a question. Do votes reset after a month?

[long ferry]

yes they do

[lone shoal]

Hello everyone, everything good?
These days, after a long time, I accessed my (deactivated) bot information on top.gg again and realized that I had received some value in credits and it was rescued by someone who is unknown. However, this should be in the bot's balance, right?

[lone ether]

vote credit expires 30 days from the day you claim

[dry wedge]

HI do i add me server to top gg

[long ferry]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[dry wedge]

Thanks

[formal python]

whenever someone clicks invite it says unknown application do i have to wait 3 days for this or

[long ferry]

If it says unknown application, your bot invite is invalid

[formal python]

so i can edit and replace the invite ?

its not a invalid bot invite tho

😭

[long ferry]

Did you delete the bot ?

[formal python]

No

[long ferry]

-ui 1136769435848413316

[wild stone]

» Username

Deleted User ebb8b7b5#6661

​

​

» ID

1136769435848413316

» Nickname

None

​

​

» Highest Role

None

» Badges

​None

» Joined Server

Not in guild

» Creation Date

<t:1691097354:F> <t:1691097354:R>

aurellin#0 · Sep 3, 2023, 11:38 PM

[long ferry]

Your bot is deleted

[formal python]

no its not

[long ferry]

See above

1136769435848413316 is your bots id

[formal python]

on my life its not deleted

thats not look

1146591066997391462

this is my bot ID

[long ferry]

The one listed on top.gg, the one with the id 1136769435848413316, is does not exist on discord

Well that's a different bot

[formal python]

no its not its the same miisa bot

@cold shoal

u see

[long ferry]

You're linking to a different bot there

Which is against our guidelines too

[formal python]

noo thats what i applied for on top gg

[long ferry]

Delete the invite link you've set in your bot page settings

[formal python]

i never did

thats why im here to ask for support

because its weird i just got it approved today as well

[long ferry]

I have fixed it by removing the invite link https://discord.com/api/oauth2/authorize?client_id=1139579904988545114&permissions=8&scope=bot, which links to a bot that does not exist, on your bot page of 1146591066997391462

[formal python]

oh

[long ferry]

1136769435848413316 is a deleted bot

Deleted on discord

[formal python]

youre right

i forgot to replace it on my bot info embed

😭

is it fixed or do i gave to go to the topgg and edit

[long ferry]

I removed the link, that should now have the correct one set

You can update it, as long as it is the same bot listed

[formal python]

okay thank you i appreciate it

[sturdy swan]

7*

[sturdy swan]

So i’m using the docs rn for the bot checker, and for some reason it’s only authorizing on my computer but my bot can’t get to the api as it’s not authorized and me on my phone aswell. I used the token to im really confused on why it’s unauthorized

[long ferry]

No clue what a bot checker is

[sturdy swan]

alr so in the docs theres a endpoint for checking if a user has voted for your bot. And i’m saying that it’s giving me a bunch of errors, so like on my computer it works no problem then on my phone it doesn’t it says i’m unauthorized and my bot can’t fetch the value because it also says it’s not authorized

i’m not really sure how to explain it

[long ferry]

Still not sure what you mean

[sturdy swan]

same link

all that changed is the device i access it from

[long ferry]

That's not meant to be used like that anyways

[sturdy swan]

no? so headers?

how do i remove a bot from top.gg

☠️

[long ferry]

It's done by headers yes

But again, it's not meant to be used like that

You need to have an approved bot to use it

[sturdy swan]

ye my bot is approved

so uh how do i remove my bot from top.gg

nvm, im blind

[stoic glade]

I want to enter top.gg, but I come across such a screen.

I'm sorry I took care of the problem😅😅

[rain iron]

I have my bot on top.gg, but i added like 3 years ago and i have basically changed everything, could i delete it and re-upload it?

[knotty hamlet]

is threre somoething to update on top.gg once your bot gets verified?

[long ferry]

No

[languid lily]

on the bot description I'd like to just use an iFrame to my other website (it doesn't promote any other links n stuff to take you off topgg) because then I only have to update 1 thing plus it's easier to style. The problem is the description character limit, I added a comment to add characters just saying like "I am testing this new iFrame . . ." kinda thing but I'm worried I'll get in trouble for that? can someone lmk if that's alright ^^'

[long ferry]

That's fine

[languid lily]

aye aye, thanks!

[sturdy swan]

Are you guys like hiring bot reviewers?

[long ferry]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[light rain]

welp was gonna

[long ferry]

skill issue

[sturdy swan]

I'm not 18, but I am quite sure I hit the maturity rate. Is this any way I could apply for the "Bot Reviewer"?

[light rain]

No, as you need to sign NDA

[sturdy swan]

Man, I really wish I could apply for that. But welp, I guess it's just not possible...

[sturdy swan]

NDA as in Non-Disclosure agreement right?

[long ferry]

yes

aswell as the content you're exposed to when being a bot reviewer is just not suitable for under 18

[sturdy swan]

I understand, there is nothing any of us can do about it right now, so I'll just have it wait until I turn 18, maybe.

Atleast by bot is SFW and community interactive 😉 .

Anyways, thanks for your amazing support!

[solar rose]

Its been over 24 hours since this bot reviewer has messaged me back, below is the image of my reason to why it dumb to reject my application.

[long ferry]

You gave them a heads up

Now be patient

Like I've said numerous times, we do not Focus our lives on top.gg, if you're unable to respect that, can't help you much

[subtle rover]

when is the latest time to redeem my vote credits?

[solar rose]

I know that your life isn't dedicated to topgg and I respect their time but again, like you said yesterday, give them 24 hours to reply back to you, and it's been over 24 hours nothing has been heard from him. and I wouldn't mind my application to be rejected if the bot-reviewer gave me a valid reason, he declined my bot and his reasoning to rejecting my bot is that my bot is instance of another music bot(never heard of), so I joined their discord server to test out their bot, and the first command I use its nothing like my bot..

[timid zodiac]

My Bot Again Got Declined

Cause The Unmodified Bot Of Lunox

are u kidding me

my bot doesn't support prefix cmd

then why?

[light rain]

You can send dms

[timid zodiac]

can u ping him

sonum

is the reviewer

[light rain]

@silent @next kestrel

[timid zodiac]

@light rain he gave me a link of linux bot which support prefix cmd but from which angle its lokking like prefix cmd

[long ferry]

reach out to them and wait for a response

[timid zodiac]

ok

[light rain]

like i said dm

[timid zodiac]

i did

[light rain]

Then you can wait

[timid zodiac]

ok

i am just showing u proof

[light rain]

Btw FYI
Since your bot has been denied for the same reason 3x (next same deny)
you can get banned from Top.gg if you fail to fix the issue
#mod-logs message , #mod-logs message , #mod-logs message

[timid zodiac]

wt

lunox has a premium system but my bot dosent have premium system

[light rain]

Dm the reviewer

[long ferry]

if you disagree with the decline, reach out to them yes

[timid zodiac]

i dm him alrdy
he didnt ans
why just why 🥲
My Bot Dosent Have Slash cmd
My Bot Dosent Have Utility Cmd
My Bot Dosent Have Lavalink stats Cmd

[hasty iris]

Just wait my dude. They are humans just like you chill out my man

[long ferry]

be patient and wait for a response

[light rain]

You can dm and wait for him to reply instead of sending the proof here

This wont help you

[timid zodiac]

can u tell him to check dm

my bot got decline 2 times for no reason

[light rain]

You can just wait

[timid zodiac]

🥲

[hasty iris]

^W^

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[light rain]

You can chat in #general to not be lonely insted of using #support

[solar rose]

That dude needs to get his role taken away, dude ignores his DM’s, it’s been over 24 hours and I know for a fact he checks his phone every hour if not ever minute.

[long ferry]

Be

patient

[solar rose]

There is a limit to how much you can wait…

[hasty iris]

Yeah. U can wait till the day you pass away

Other then that no not really

[solar rose]

Are you staff?

[long ferry]

Which is way below the time you're waiting right now

[hasty iris]

^

[solar rose]

🤦🏽‍♂️

[light rain]

Yes I am, so please wait for the br to reply

[hasty iris]

Think he was talking to me

[solar rose]

Wasn’t talking about you but that’s fine…

[sand lance]

REDEEM CREDITS button expected to appear anytime soon?

[lone ether]

refer to [latest announcement](#announcements message)

[sand lance]

Thanks fam!

[lone ether]

[chrome mason]

Can I change a bots name after it has been accepted? While I was waiting for it to be accepted, I changed its name on the developer portal but this doesn't update on the website, how can I force an update or change its profile

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[chrome mason]

Ty

@long ferry do you have any clue how to do this on mobile? I can't find it

[long ferry]

info tab

[chrome mason]

I still can't find it 😭

[long ferry]

on your bot page, not your edit page, under the "info" section

[chrome mason]

I just clicked on "edit" on the bot

[long ferry]

no

[chrome mason]

Ugh ok

[long ferry]

go on your bot page

not on your edit page

then under the info section on your bot page, the buttons above should be there

[chrome mason]

Like my profile?

[long ferry]

no, your bot page

Info

Then you should see your creator control

[chrome mason]

Where is the bots page xd

😭😭😭

[long ferry]

https://top.gg/bot/yourbotid

there

under info

then the creator controls

[chrome mason]

Wait I think I got it

Hey @long ferry do you know if it updates instantly? Cuz I refreshed it but it still stays the same as before

I refreshed it a few times, and refreshed the page a couple times as well, idk if that makes a difference

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[long ferry]

read it

[chrome mason]

Oh

Ty lmao, sorry for being so stupid

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[surreal summit]

Can more than one server be added to a team?

I transferred ownership to one of my teams

but its not listing as one of the teams servers. I even deleted the server from top.gg and relisted it

[elfin iron]

How do I appeal

[long ferry]

appeal what? a ban here?

[iron wadi]

Uhh fabian or anyone else, I changed from my iPhone to my iPad to complete the application and it said I already applied. Can that please be fixed so I can apply properly as a Bot Reviewer

Or if a staff member could ping him, that would be great too.

[sturdy swan]

Hi. How do I configure this top.gg bot to only send messages to a particular channel?

[livid warren]

doesn't the top.gg bot only send one message that you can delete in a "random" channel

after that I believe it shouldn't send any more

[iron wadi]

https://docs.botghost.com/server-management/statistics-channels

[stoic socket]

This won’t help them

They’re talking about @small lantern which also doesn’t send any messages apart from the one when you add the bot

[iron wadi]

Ah okay thank you

[low mauve]

why my 19 votes disapear?

[brave quartz]

Hey, guys!

Regarding Inquiry Bot:

I love it! But I can't figure out how to make options other than the preset ones. I.e. Sometimes I just want 1, 2, and 3, without 4 and 5.

HELP! 😆

[hasty iris]

votes reset each month

[low mauve]

bot in monitoring 2 weeks

or every mh?

[long ferry]

Every month

[hasty iris]

The first if every month or?

[long ferry]

Yes

0:00 UTC

[hasty iris]

Ah OK thank you for clearing that up for me 😉

[winged kite]

Can I delete my bot from top.gg because it's not fully functional and won't be receiving any updates any time soon?

and can I relist it in future?

If I ever decide to work on it again

[long ferry]

Sure

[winged kite]

alright, thanks

[mental marsh]

why the preview doesn't show the modified long description?

[sturdy swan]

..

[lone ether]

i'm pretty sure previewing unsaved changes don't work rn

[lone ether]

edit channel permissions ig

[unborn hinge]

The votes reset every month after a new vote

[sturdy swan]

i have a doubt regarding discord bot verification

so bacisally i'm 18- and my bot is at a verification stage

so the stripe asks me for human verification

can i use my parents id or their driving license??

[long ferry]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

no just asking

i know that you use their service

[grand prism]

Ask them about it

[long ferry]

Ask discord, not us

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[idle wagon]

Hi someone left a factually incorrect review (i.e. the bot is not verified when it is) what do I do?

[floral pagoda]

You can contact an online moderator

[stoic raptor]

Yesterday I paid for my server to promote when it will appear in promotion?

[sturdy swan]

My server isn't showing when i try to add it to top.gg

[lone ether]

what's the exact issue?

[lone ether]

read [this](#auctions-faq message)

[sturdy swan]

My discord server won't show to let me to add it to the top.gg website.

[lone ether]

click refresh

[sturdy swan]

I keep clicking refresh and it won't show.

[lone ether]

log out and log back in

[sturdy swan]

I'll try that now wait

[sturdy swan]

Sorry I am new but I added top gg to my server set up the # and descriptions. Is there anything else I need to do for it to be seen? I've always used dis board and they usually have me bump, is there a similar mechanic to Top or do I just add and let top do what it do

[grand prism]

There is voting system

When you can vote for your server/bot every 12 hours

[lone ether]

you can set up role reward as incentive for your users to vote

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[lone ether]

search server count in the docs

[ivory python]

can someone help me?

how does someone 'bump' on topgg?

[lone ether]

you vote

[zenith path]

i get a never-ending loading button when i try to add my server to the website 😦 ive tried on mobile and PC

on step three of adding server

help?

<@&817055174613794826>

[gloomy shell]

Go to your profile and find the server there - click edit - fill out the details and click save

That should publish it properly @zenith path ^

[zenith path]

i did, multiple times, and when i get to step three it gets stuck loading

im trying to add it @gloomy shell

[gloomy shell]

no, don't go through the add section.

go to your profile (https://top.gg/user/me)

find the server and click "Edit" - fill out the details - then "Save"

[zenith path]

it says i have no projects

[gloomy shell]

Are you the owner of the server on Discord?

[zenith path]

no im admin

[gloomy shell]

Thats why then, only the actual owner can add it

[zenith path]

oooohhhh ok ok thank you!

[gloomy shell]

yw!

[soft star]

that’s odd i am administrator in my friend server and i added it to topgg

[gloomy shell]

It used to be possible

[soft star]

I did it during February of this year

[distant grotto]

Who do I contact about account issues? It's not letting me log in

[lone ether]

try a different browser @distant grotto

[open cape]

Hey folks, my bot was rejected from top.gg because it lacks a help command. The bot only supports / commands so I'm just curious if it's still required. If so, I'll gladly add it, just wanted to check.

[solar rose]

As far as I know, top.gg does not specifically require you to use only slash commands for your bot to be listed. However, having a help command could be a requirement, especially if you're aiming for verification. The reason is that a help command assists users in understanding how to interact with your bot, especially those who may not be familiar with its functionalities. So even if your bot only supports slash commands, adding a help command could still be beneficial for user experience and may improve your bot's chances of being accepted by top.gg.

I'm not an official moderator, but based on my understanding, that's how it works. For the most accurate information, you might want to wait for a response from a top.gg moderator.

[lime kiln]

What is this server again?

[floral pagoda]

Please reach out to the Bot Reviewer in charge. There's no need for a /help command if your bot supports slash commands.
However, to be on the safe side you should still mention the commands somewhere for clarity (bot page/command etc.)

[floral pagoda]

It's a Community/Support server for https://top.gg/

[placid jolt]

Hi support staff, reporting an issue here - none of my votes are getting registered on the bots I vote. Not just one but all the bots I vote (namely piggy bot and Ayana bot). When I mentioned this in their support servers they said that it's not an issue from their ends. Please reply with ping. Thank you. Cheers!

[weak berry]

Hi! I can't add my server to Top.gg. When I click on confirmation it just sends me back to Server Details or loads for an indefinite amount of time. What's like to be going on?

[lethal bolt]

Hey, have your tried with another browser?

[weak berry]

I could try

I fixed it, the headline was accidentally just too long though the interface wouldn't tell me that

[long ferry]

Elaborate "not registering"

[placid jolt]

It says, “ready to vote” but then after successfully voting, backend checks indicate that the “rewards” don’t go through.

[long ferry]

So you're not getting rewards?

That's likely an issue on the bots end

Not top.gg

[placid jolt]

Ah yes that’s word I was looking for, rewards. Correct.

Both bots said not their issue.

Grateful if you could not be so quick to wash hands off the issue. Thanks. 🙂

[sly kraken]

@placid jolt is a friend of mine, I redirected them here.

This happens with all the bots they vote. I highly doubt that all the bots they vote are broken

Because works fine for everyone else

It's been this way for them for a couple of days now.

[long ferry]

Then they should make sure that all extensions are disabled, compatible browsers used (chrome, edge etc, not opera or brave)

[sly kraken]

They're a mobile user, extensions doubt
As for other browsers, safari and chrome, still same result

Top.gg says "the vote is successful" but no rewards unfortunately. And no, the bots aren't broken...
When we check logs on the bots, votes are still available and no transaction related to voting.

[long ferry]

If the vote shows up as successful on the site, it did go through correctly

[narrow mortar]

If it affects two different bots, then most likely the flaw is on top.gg

[sharp prairie]

Is top.gg having skill issues

"Checking if the connection is secure"
After it finishes verification it will repeat again until eternity

[long ferry]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[sharp prairie]

I'll try

[sharp prairie]

I tried and it didn't work 💀

I wasted 29 minutes trying to vote my favorite bot for some rewards 💀

[sharp prairie]

Is there other solutions

[long ferry]

It's not related to top.gg

[dark lichen]

._.

[hushed juniper]

Hey

There is a way to use the API to see how many times a member has voted?

[long ferry]

no, but you can track that yourself using webhooks

[hushed juniper]

Oh, ok
Then I'll continue using variables

[mental marsh]

here i have to put the discord.com/api/oauth2/authorize/... url or i can also put a custom urls that redirects to the invite link? (so i don't have to update the url in multiple places when i add new permissions)

[long ferry]

yes thats fine

it does work

[mental marsh]

how do announcements work? i tried to publish one, but i don't see it anywhere

[gloomy shell]

It can take a while for it to show due to caching

id wait up to an hour

[burnt elbow]

My bot's profile image doesn't show up on the website, it just shows the letter? not sure why, any help?
https://top.gg/bot/798109762864152596

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[prime ether]

Question about votes. Can I add a param to the vote url something like guildId=13131 to check from which guild someone voted?

and if yes do I get that in the vote webhook?

[manic badge]

You should

[prime ether]

so just ?guildId=264445053596991498 at the end of the link?

[manic badge]

Yes, but remember that the user can change the values to anything they want

[prime ether]

yeah thats fine changing it will just hurt them xD

[manic badge]

You can see the full schema here https://docs.top.gg/resources/webhooks/#bot-webhooks also this question would be more appropriate in #topgg-api

[prime ether]

ahh didnt saw that channel thanks

[open cape]

I tried contacting them on about a week ago (on the 28th) and haven't heard back so I thought I'd try here.

[gloomy shell]

they probably missed your message, you can poke them about it again

[open cape]

Will do, thank you all so much for the quick and polite support ^_^

I truly appreciate it.

[gloomy shell]

yw!

[lone swift]

I vote once, but it comes to me with more than one vote

[long ferry]

ask in #topgg-api and wait for someone who can help

[lone swift]

ok

[manic silo]

Hi

I accidently deleted the wrong acc what should I do now? 💀😅

[long ferry]

Once a deletion request of your account on Top.gg has been made, it cannot be reverted. You have to wait up to 7 days to then be able to login again.

[manic silo]

7 days 🫠

It couldn't be sooner

?

[long ferry]

Nope

[manic silo]

Okay thanks

It fine by me lol

[latent crown]

how we build a team

[long ferry]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[cedar idol]

Hello

I need assistance please. I tried promoting our server but it stays loading in...

Been loading like that for more than 10 mins now.
Yep, this happens on Safari and Google as well.

[lethal bolt]

Hey, do you mean adding your server to the site?

If so, can you wait like 15-20 mins then try it back again?

[cedar idol]

Will do, thank you!

[cedar idol]

Server is up, how do I promote it please? Paid promotion?

[lethal bolt]

#auctions-faq you can check here for more info about auctions

[prime kayak]

I have a 1 star review on my bot that says "hi", how can i get it removed?

Bot ID: 1045688231351562280
Bot Name: Jolly

[lament pine]

I do not have this token, and was needing to use it.
Anyone know how I can fix that ?

[heady pelican]

Hey does TOP.gg have a payed advertising for discord servers ???

@lethal bolt

[cyan palm]

I removed the review

[lone ether]

-partnerships

[wild stone]

@heady pelican

Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at [e-mail] to discuss a partnership today!

[cyan palm]

If your bot is approved by Top.gg, then you should see your token on your bot's edit page. You should be able to see your token after you click the reveal button, you can also try to regenerate the token using the hyperlink in the same page

[lament pine]

Even if I don't want to advertise my bot?
It's my servers botghosr bot.
I'm using a command to track votes.

[cyan palm]

You don't need to advertise, you can still use your top.gg token for API requests and tracking votes

[heady pelican]

What does they mean with a Slot

[lone ether]

please click the link and read into auctions

or this as well

[prime kayak]

thank you

[lament pine]

So I am trying to set up a vote reward sysem using my Botghost bot.
I have a custom event handler and a botghost webhook. The webhook is plugged into my top.gg server profile.
The response from Top.GG doesn't have and variables that are useable tho, that I can see

I tried {user} but nothing coming through, do i need to api call as well?

[frosty terrace]

how can i add a creator here

[frosty terrace]

@lament pine

[lament pine]

I am also asking questions, I coudn't help you with that, sorry.

[frosty terrace]

oh ty

[frosty terrace]

@cyan palm

[cyan palm]

You can't but you can create a team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[frosty terrace]

thanks

[cyan palm]

[lament pine]

@cyan palm your advice earlier was for a bot.
I am trying to create a reward for voting for my server.

is there an api for servers too ?

or should standard variables work from the webhook response?

[cyan palm]

In that case you don't need top.gg token. Go to your server's edit page and navigate to Webhooks page, in here you can set your webhook URL and Top.gg will send a POST request to your webhook when someone votes for your server

[frosty terrace]

why

[light rain]

Witch Id did you use? Top.gg id or discord id?

[cyan palm]

make sure you're using their top.gg id

[lament pine]

not getting any variables but these

[frosty terrace]

ohhh i used discord id

[frosty terrace]

ok ty again ❤️

[sturdy swan]

helo

can i know

why my bot got deleted

[light rain]

#mod-logs message

[hardy flax]

guys

can I ask sth?

[light rain]

Don't ask to ask ask

[hardy flax]

eh?

[light rain]

Just ask

[hardy flax]

I can't go to top.gg website

can u tell me what happend

?

[light rain]

-cloudflare

[wild stone]

@hardy flax

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[hardy flax]

sadly it's doesn't help

[cyan palm]

Then you can try to solution offered in the cloudflare forum post. Just click to hyperlink in the embed

[hardy flax]

Thanks but its doesn't help

[supple mica]

Unfortunately we can't help in that case

We have no control over Cloudflare

You will need to discuss with their support

[hardy flax]

No worry I'll wait

:)

[icy mist]

My bot has been declined twice for a invalid prefix. First time I stated "-commands" and second time "-". I already tested the prefix, and that even on different accounts and at multiple times a day, and it always worked. Can someone maybe tell me what the problem is? Did I missunderstood anything or whats wrong

[gloomy shell]

I would reach out to the person who tested the bot, they'd be able to give you specific help since they're the ones it didnt work for

[arctic tide]

Browser console: SyntaxError: "undefined" is not valid JSON

[viscid birch]

uhm what happend https://icv.usebot.lol/110a1224

[fringe relic]

Website is down

[light rain]

We know the website is down

This has been reported internally, please wait for more info

[latent crown]

site closed

[long ferry]

See above literally

[unborn hinge]

Is the website down?

[mighty siren]

hi can't vote it says disable adblocker but I don't use it and literally have ads

[viscid birch]

i think its bcs site isnt working

[analog shoal]

Lol I just came in for that same reason

[mighty siren]

It works now guys

[analog shoal]

Mines still having the issue tho :/

[restive lake]

thank you man

[glacial sandal]

LES GOOOOOOOOOO

[analog shoal]

Did you do anything to have it work? Or did you just keep trying and it worked randomly?

[viscid birch]

is top gg api working rn?

[glacial sandal]

Not for me :((

[viscid birch]

same

[analog shoal]

Not for me either

[viscid birch]

😭

[glacial sandal]

Aughhh

[analog shoal]

OMG NOW IT WORKED

Just keep trying to load the page lol it will work after a while lol

[mighty siren]

Just refreshed

[viscid birch]

is top gg api working?

or still not

[river moss]

https://cdn.discordapp.com/attachments/1110302897155096779/1149428418186854451/image.png

[long ferry]

see above

[blazing sluice]

Is this massive gap supposed to be there?

[long ferry]

thats a bug atm

[blazing sluice]

ah alright

[hollow folio]

May I Dm about a issue

[long ferry]

sure

[raven cosmos]

Hello, is the credits 15$ still working or is it down?

[livid jasper]

Can't update banner?

[long ferry]

-credits

[wild stone]

@raven cosmos

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[raven cosmos]

thank you, mate :D

[viscid birch]

Is topgg api working rn?

[hollow folio]

Sent

[soft star]

no its ad but probably ad blocker blocked it

[soft star]

ye

[torpid dome]

Has anyone got that background feature to work, when uploading your sever?

[long ferry]

no, as that's currently having issues

[torpid dome]

Thanks. Do you know how long it takes to be discovered once you add a sever?

[floral pagoda]

Indexing takes about a week

[slender socket]

The account where I added my bot to top.gg was banned from Discord. Can I open a support request for the team with the bot and transfer it to this account?

[light rain]

Dm an online mod for that

[slender socket]

Thanks, I wrote to an active moderator.

[subtle rover]

how come my bot's profile picture is not showing? my bot url is https://top.gg/bot/1097324651706859600

[wild stone]

@subtle rover

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[subtle rover]

awesomee thanks

[faint remnant]

Is it okay to use Top.gg logo in my website?

like this

[long ferry]

Yeah

As long as you're not modifying the actual logo

[steady shore]

hello, I've been trying to vote for a bot for a few weeks and each time it doesn't work, other people have tried and for them it works
why not for me??

[faint remnant]

Okay, ty

[floral pagoda]

Which bot are you referring to?

[steady shore]

poketwo

[floral pagoda]

Does the site say you have voted?

[steady shore]

no

I can't

it's say "error"

[mighty jackal]

hello may i know whats this problem

[long ferry]

Your time is not correctly set on your device

or try re-freshing the page using ctrl+f5

[viscid birch]

is api working?

[unborn locust]

How do we know if our bots have been approved?

[light rain]

Welp mb ment to copy id to check insted i sent a fr

[unborn locust]

It is fine

[light rain]

If your bot got denied, you gets a dms and a ping in #mod-logs
If your bot got accepted, you get a dms and a ping in #logs

[unborn locust]

Ok

Where can I apply to be a Bot Tester/Reviewer?

[light rain]

-apps

[wild stone]

@unborn locust

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[unborn locust]

Do I have to be 18+ as I am 16.

[light rain]

Yes as you need to sign NDA

[unborn locust]

I can do that

[long ferry]

You cannot when you're under 18 without a parent, aswell as being required to be 18 due to the nature of the content that might be viewed

[vague viper]

Hi, I just submitted a bot at the top.gg website. As soon as I clicked the submit button I was taken back to the step 2 process of the application and could not hit "Next" afterwards. How can I know if the submission went through?

[lone ether]

check #logs

[vague viper]

Is it instantaneous? Don't see my name there

[lone ether]

takes a couple seconds but yes

[vague viper]

Hmm probably didn't went through then, will try again ty

[broken glade]

How many guilds do you need to have a vanity URL?

[long ferry]

Unrelated to top.gg

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[turbid gyro]

Hi, how can I add imagen to a bot description (that is pending of review?)

[long ferry]

Using markdown, look up some resources online

[turbid gyro]

Thanks!

[sturdy swan]

i have music bot in 83 server but discord dosnt accept my req for whitlist the bot ??

@light rain my bot is peged more then 5 days can you sea hem @hollow jetty

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[long ferry]

3 days

[plain plank]

@long ferry

@long ferry

Problem ?

What problem ?

[long ferry]

try a different browser

pinging me once is enough

[plain plank]

Okey

Can you tell me an example browser?

@long ferry

[long ferry]

chrome

directly opening it

not clicking on a link in discord

[plain plank]

It isn't happening

[sturdy swan]

hwo match time to verifiy my bot

[plain plank]

Bu okuyana kadar ohohoh

@long ferry

@zinc oracle

Saat 23.21 hadi

It isn't happening

[long ferry]

try again later then

[long ferry]

-upto

[wild stone]

@sturdy swan

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[plain plank]

I've been trying for 2 days and it doesn't work@long ferry

I'am add server

😑

@vagrant wigeon

Acelem var

@light rain

Fast bro 😑

[long ferry]

pinging different staff members will not change what I've said

this might resolve itself after waiting

[plain plank]

It hasn't happened for 2 days 😑

This problem will continue until death

[long ferry]

or perhaps try it from a different device

cant help you further than that

[sturdy swan]

-upto @heavy siren

-upto

[heavy siren]

i tk only mods can use this cmd :)

[lone ether]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[formal python]

hey can i get an update on the website for my bot

i changed the name and pfp of it and it hasnt updated on the website

[shell inlet]

-refreshdata

[wild stone]

@formal python

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[formal python]

i dont see that option im on mobile

[ocean stream]

Trying to vote for poketwo and the page is slow to load and keeps saying I have ad blocker when I don’t. Clicking on it’s disabled or back to home gives me a 503 error

Ok so now it wants me to sign in over and over with discord after I click ad blocker disabled

[shell inlet]

scroll down or change your site settings to desktop site

[shell inlet]

yeah don't use adblockers, clear cache, re-login and try voting again

-cacheclear

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[ocean stream]

Did that, and apparently I voted 5 mins ago.

[shell inlet]

[sturdy swan]

https://top.gg/bot/1047060027531346000

why this is forbidden

?

[hasty iris]

Wrong bot OR the bot wasnt approved aka not on the site

Seems your bot was declined twice. Which is where as it was back in 2022 lol

[sturdy swan]

wdym?

[hasty iris]

Wasnt talking to you :/

[sturdy swan]

this i my account only can you tell why this show forbidden

[sturdy swan]

tell why

[hasty iris]

bc it wasnt approved....meaning wasnt added to the site

[hasty iris]

hints this message....

[hasty iris]

or this one

[light rain]

Ops wrong one

#mod-logs message

[viscid birch]

am i alowed to put like nsfw tag in my bot

or nu

[grand prism]

You can't promote nsfw on your bot page

[viscid birch]

why not ppl are promoting nsfw servers?

[grand prism]

Servers are not bots

[viscid birch]

still

[grand prism]

The guidelines for bots and servers are different

[viscid birch]

😭

[light rain]

Yes but you can not promote it

[grand prism]

Bots don't even show up under nsfw tag

It's even possible to add that tag?

[long ferry]

it is possible, iirc that tag isn't even supposed to exist

though if your bot is nsfw and advertises itself as such, it is against our guidelines

[round zephyr]

how can i put a picture on my bot?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[round zephyr]

done ty

[upbeat sable]

I accidentally initiated account deletion request. Can you help me in reversing that .

[long ferry]

it cannot be reverted

you have to wait 7 days, then you can login again

[upbeat sable]

My accounts that were linked will be safe or their data will be deleted?

[long ferry]

can you elaborate "linked"

and what accounts

[upbeat sable]

Like accounts created on bots like sofi , karuta , index etc.

[long ferry]

as long as they didn't associate it with your top.gg user id, no

but it should not affect your other bots accounts

you can reach out to them and ask

[upbeat sable]

Can you elaborate. Mainly I used top.gg for voting purpose in those bots .

[long ferry]

voting is associated with your discord id

not top.gg

unless the bot does it entirely different

you can reach out to the bots to ask how its stored on their end

[upbeat sable]

Ok . Thanks for the information.

[icy mist]

Do BOT testers have the Administrator permission for testing?

[manic badge]

They should

[long ferry]

We are able to give ourselves Administrator yes

But we do not give bots the Administrator permission

[lusty oasis]

Hello ! How can i add my bot a promoted badge ? Like this one

[long ferry]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1693940400:F> (<t:1693940400:R>) to <t:1694458800:F> (<t:1694458800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1693940400:F> (<t:1693940400:R>)

Next Auctions Ending: <t:1694458800:F> (<t:1694458800:R>)

Sep 9, 2023, 4:59 PM

[lusty oasis]

Thanks you

[glad finch]

Anybody know if the voter role not being distributed by the bot thing is fixed?

[long ferry]

its likely not, consider using a third party bot for now

[glad finch]

Ahh okay I see, thank you for the response

And sorry for that ping I forgot to turn it off

[light rain]

Dm an online mod

There is no ticket

[subtle rover]

The image URL is https://i.imgur.com/GJVzzOz.png. Is the image too big or something?

[long ferry]

thats broken, no fix

[subtle rover]

Oh so background is unavailable right now?

bummer

[light rain]

yup

[nimble spruce]

i am unable to get the top.gg site to work correctly when adding a discord server

i have cleared my browser cache but when adding new servers the site puts you in an endless loop going from step3 back to step2 then eventually hangs at step 3 and never completes

[long ferry]

are you the owner of the server you're trying to add

owner in the sense of, having ownership on that account

[sturdy swan]

@junior anchor

[nimble spruce]

i dont have ownership but i have full admin rights does that matter on top.gg? it doesnt on other sites

[light rain]

Dm BigLlama for that

[long ferry]

You have to be the user with the ownership to add it

[junior anchor]

busy with him now 👍

[nimble spruce]

ok thank you i must have missed that detail. I usually handle this stuff for the server but i can have the owner do it

[light rain]

Same well more like cant reply Dm

[ornate gull]

hello, I added my server to top.gg and when i try to search it, it wont show up

any fixes?

[long ferry]

waiting a week or so

takes some time to index

[ornate gull]

okay thanks!

[desert bloom]

500

[cedar raven]

Hello! While I've had my Discord server for over a year, I'm brand new to bots. I'm trying to find a training page for Crewmate. I head a gaming group that really wants to get back to play AU - but they want a stable Proximity chat. I want to have them come to our Discord server where they can play and we can chat. Any suggestions are appreciated!

[loud sapphire]

Why is the website not letting me vote

[velvet eagle]

same issue ^

[thorny nexus]

same too

[rigid frost]

I am also facing the same issue

[loud sapphire]

I feel like this happens every few days

And I'm getting sick and tired of it

[crisp quiver]

I been trying to vote for the past five minutes but it keeps saying something went wrong. ok it got accepted now

[ocean stream]

Again, I had to delete cache on a browser to vote

Did not happen 12 hours ago, but did happen last night

[loud sapphire]

I'm not deleting my entire browser cash just so I can vote.

[ocean stream]

Open a new one lol

Like on your mobile

[velvet eagle]

fixed ig , vote was accepted (for me atleast)

[rigid frost]

still facing the issue
tried on a different browser and cleared the cache as well
working now

[dawn harbor]

My top.gg page was locked can I get it unlocked?
I had 2 emojis added that were nsfw and I removed them

Sorry i am new to this and not sure if that was the only issue because my description is certainly SFW. Thanks in advance for the help.

[fervent bobcat]

why am i unable to post a review, not just me everyone else. when i click post review it does nothing

[cerulean ember]

Dm @cyan palm

[cerulean ember]

Make sure you are logged in also clear your cache, sometimes it gets posted but appears after few hours due to cache

[dawn harbor]

thank you for getting back to me, much appreciated SuniL

[sinful mirage]

What requirements are needed for bot verification ?

ask

[long ferry]

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[sturdy swan]

-help

-serverinfo

[light rain]

I think there is a chat for it

called #commands

[sturdy swan]

its cozy here

wtf

how are there 278 channels

how many are hidden

[long ferry]

-botcommands

[wild stone]

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[candid tusk]

Is there a way to get something removed off the website.

Due to one of the servers not being there anymore.

[long ferry]

if a server you own no longer exists, you can use the delete button on the server page

[candid tusk]

This one.

[candid tusk]

The old server got deleted.

Because old owner was Pedo Ekitten broke up with him he deleted it and I grab the leak tookover became public after 2 months and wanna remove his old stuff on Top.GG.

[long ferry]

so the server itself does no longer exist on discord's side?

[candid tusk]

Ye.

And it got replace by me so I wanted to see if that can get removed then I can remake it.

Since it stil has old comments of old owner.

[long ferry]

What's the servers ID? I can remove it if it had been deleted on discord's side

[candid tusk]

263813567931744266

I think.

[long ferry]

Yup will remove, looks deleted

Done

[candid tusk]

Thanks.

[clear delta]

A few months ago I took this screenshot, how do I get to this screen? Is there any way to get it though top.gg itself or is it third party? Maybe someone will recognize this screen.

[stoic socket]

https://dblstatistics.com/

it is not an official website though, but it uses official data

[clear delta]

Ah thank you!!

[surreal summit]

Hey good morning

[heady ravine]

if my old bot was posted and approved on top.gg and i dont have access to bot/my account anymore could i recover it somehow or delete that bot from topgg and add current one?

[long ferry]

if the bot is not deleted on discords end and cant verify you own it (such as changing the about me of the bot), then no it cant be deleted from top.gg

[heady ravine]

i can currently verify i am owner i could contact moderator who approved bot or something there must be way i have source, orginal server, and moderators username

[long ferry]

not valid proof, we can only confirm ownership by doing something on the bot itself that is only possible by the owner

such as executing an eval, changing the bots about me

screenshots etc are not enough

[heady ravine]

hm i can try to contact discord

[heady ravine]

."zevs" root@"zevs"

thats 1 lemme contact discord now

[long ferry]

still not valid proof we can use

we need something done on the bot itself, which is only possible by the bot owner

[heady ravine]

k

[heady ravine]

i can turn on bot tho

its offline rn

lemme find token in my file manager

[rancid bobcat]

dont you have your bot in venv? Oo

[heady ravine]

i last time ran it before 9 months 💀

[rancid bobcat]

if you have the needed bot files and are only missing the token, and are the owner, you can simply reset it and grab a new one by going to settings -> advanced -> discord api -> applications -> name of your application -> bot menu -> reset token.

almost as easy as filing taxes correctly 😂

Hope that helps you proving ownership

[heady ravine]

im not dumb bro

i just got my acc auth lost cuz i changed phones

[manic badge]

Like your 2fa?

[rancid bobcat]

chill, i was mocking how deeply this is burried in the discord menu, not you. besides i thought it could help, cause more experienced devs usually have some project set up for each thing in their IDE and are directly directed to their files and tokens even years later if set up correctly.
so assuming you didnt know was a logical conclution.

[heady ravine]

yes

[shrewd ferry]

Every fucking time I click on "Add Server" when trying to add a new server to Topgg, it takes me back to the information page with no explanation

😭

[long ferry]

Are you the user with the ownership trying to add the server?

Administrator is not sufficient

[manic badge]

Did you lose your backup codes as well

[heady ravine]

i somewhere put them but idk where

[shrewd ferry]

😭

There should be an error message letting me know that.

There's no way for me to do it without owning the server on discord?

Please ping me when you reply.

[main obsidian]

How can I get the developer role

[grand prism]

You need bot on top.gg

[main obsidian]

I do have a bot on top.gg

its just under a team

[grand prism]

Yea but the role is only given to the person who submited the bot

[long ferry]

correct

[shrewd ferry]

ty

[long ferry]

Our support articles state that

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[long ferry]

stolen bot? can you elaborate

thats something for discord to handle

cant do much about it if you cannot prove you own the bot directly

[sturdy swan]

Why my bot is declined

[cyan palm]

#mod-logs message

[sturdy swan]

I seen

Uff

I readed everything but they didn't mention what command of my bot is not working

@lone ether

[cyan palm]

You can dm the reviewer about it

[sturdy swan]

Ik i done

Why this server have just 21 boosts

[light rain]

You can dm a mod for it

[slim zephyr]

Why my bot getting dup votes? Like every some sec It shows that same person have voted?

[long ferry]

Votes are 2x over the weekend, though you should still only receive one vote event

[slim zephyr]

It dont happen 1 or 2 time. it just keep going

[hidden sparrow]

my server isnt showing up on top.gg

can somebody help

[scenic nymph]

I want to add role reward but it only shows me the @ everyone role

[lone anvil]

You might not be replying to the webhook with an OK

Top.gg will repeat votes for a few times to make sure you got it

[slim zephyr]

OK? How to do it :/

It was working totally fine before but suddenly it started happening today.

[hidden sparrow]

is it not showing up coz it needs to get verified?

if so how long does that take

[light rain]

It can take a Few days to show up

[hidden sparrow]

damn

ok

[lone anvil]

Send a request from e.g. Postman to your vote endpoint with a correct body and check what comes back
You need to send a 200 OK HTTP statuscode, otherwise top.gg will keep retrying as it thinks your server was irresponsive iirc

[slim zephyr]

Oh

[honest venture]

What should I do about the error in the picture?

[livid warren]

it looks like google translate could be breaking the site

dont know though

[toxic zephyr]

Thats a site error, please retry in some minutes

[gloomy scroll]

how do I disable my bot's top.gg page?

[scenic nymph]

I want to add role reward but it only shows me the @ everyone role

[scenic nymph]

Can someone help?

[long ferry]

Ensure the role you wanna set is below the highest role of top.gg with manage roles

Though consider using a third party bot for now, as reward roles are not properly functional

[gentle flame]

Can anyone help me with a review deletion?

[hasty iris]

DM a moderator 🙂

[scenic nymph]

Thanks I fixed it. What do you mean by its not fully functional?

What features is it missing/not working?

[scenic nymph]

Do the role rewards go after the 12 hours so they vote again?

[gloomy shell]

13 hours, to give them time to vote again

and the feature mostly works, just is a bit inconsistent sometimes due to site stability

[scenic nymph]

Thanks

[umbral frigate]

The website is behaving wierd for a long time..whenever we add a server or DAO or bot on portal..and press next for 3rd step..it goes back to second step and hangs there

@long ferry can u help out..been facing this issue for past many months..I thought it was resolved

[long ferry]

On servers, ensure you're the owner of the server, administrator is not sufficient

On bots, try a different browser, ensure to disable extensions etc

[umbral frigate]

I even did that..still doesn't

[mint shoal]

Site isn't allowing me to add my server. Gets stuck on confirming, sends me back to step 2 and then infinitely loading.

I think site is bugged.

[long ferry]

Are you the user with the ownership trying to add it? Admin is insufficient

[mint shoal]

I'll get owner to transfer me ownership

[mint shoal]

@long ferry still not working.

Doing the same thing.

It's a site issue clearly.

[long ferry]

Try again later then

Changing the ownership of the server will not directly work

[small sequoia]

on the voting website, it says that i have already voted, but i dont

[umbral frigate]

There is some in website

[long ferry]

There is some what

[sturdy swan]

Hey is there anyone who help me my bot is not playing music idk why

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

K srry

[umbral frigate]

Issue in web which is causing the issue..it has been Going since 8months

[long ferry]

So you are using the user with the ownership of the server, not the user with only admin

Admin is insufficient

[umbral frigate]

I did everything

[fossil eagle]

i want to add my server to top.gg but i do not see any of my servers listed when i press refresh servers

[long ferry]

Refresh servers, then logout and back in

[umbral frigate]

Help out me too

Why no reply bacl

[long ferry]

Because there's nothing else to do there

Try a different device then

If I would know what's up, I would respond to you

I've provided you everything that could work

What's the id of the server

[fossil eagle]

it worked thank you!

so now that its added, i filled out the form (short/long description, url, etc..) is there anything left to do?

[long ferry]

No

[umbral frigate]

Did it move ahead after it

To step 3

[thick rivet]

I've added a new role for when people vote, it's not showing. How do I get it to show? (PC user) <@&817055174613794826>

[mint shoal]

@umbral frigate the issue is clearly with their website

They just don't want to admit it

[long ferry]

Can be an issue with the website, yes

Am not denying that

Though it's hard to determine that without knowing what server they wanna add

[atomic goblet]

there is a way to change how the bot page looks?

[long ferry]

Yes, using css

[pulsar aspen]

Why does it keep asking for thd damn adblock

when it is disable

and worse

when i click on "It's disabled" I led me to this

and i have to copy and past the link of the vote

AND eventually i have to login my acc again

[pulsar aspen]

It may looks like the ad block id active in this page, but in the vote page it is turned off

[long ferry]

That is unrelated to top.gg

That's discord

[pulsar aspen]

bruh

[long ferry]

You're on discord.com, not top.gg

[pulsar aspen]

sorry for the disturbance then

[mint shoal]

Is the issue with the sending back to step 3 fixed?

[dawn rain]

How much time does it take to Review one bot?🤌

[light rain]

-upto

[wild stone]

@dawn rain

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[dawn rain]

A few days is good thanks 🙏

[umbral frigate]

There was some issue that people face is of the thing for which people need to change ip or use von..because topgg blocked own ip

[long ferry]

That issue you're replying to is not related to us

We don't manage the IPs discord blocks

[long ferry]

If that is related to IP blocking

[worldly reef]

@long ferrycan i dm you about a misleading comment issue

[light rain]

You can just dm with out askin

[worldly reef]

ok thanks

[misty vault]

<@&817055174613794826> how do I check if my bot accepted or declined

[light rain]

#mod-logs if deny
#logs if accepted

[lethal bolt]

The owner account gets mentioned

[cobalt sleet]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[manic silo]

Hey its been a week since I deleted my acc still why can't I login back?

[scenic hull]

hi, infinite loop when adding a bot, on brave + chrome

can't accept or previous

[wild stone]

@manic silo

Want to delete your Top.gg Account?

We understand 😭 You can follow the instructions in our How to Delete your Top.gg Account support article.

[cobalt sleet]

You have to wait 7 days

[tight otter]

hi

we paid last week for ads it never went through

[cobalt sleet]

-atciket

-aticket

[wild stone]

Auctions Support Ticket

In order to keep things organised, and since your enquiry may require you to send personal information, [please create an auctions support ticket](#auctions-tickets message) right here within Discord in #auctions-tickets

Please provide all relevant information within the thread. A member of our <@&817055174613794826> will join to assist you as soon as they can!

For any issues with payments, please make sure to include the FastSpring invoice ID contained in your payment confirmation email.

[misty vault]

-notified

-notified

[umbral frigate]

Ip is blocked by your website probs

Not discord

Might be that's why can't proceed or some website bug

[tight otter]

hello is thereb anyone in support

been waiting for the ticket more then an hour, kindly update we payed for ads last week and they didntn go through

[long ferry]

Read my previous message

They're on discord.com, not top.gg

The content shown is by discord, not top.gg

We are not discord

[light rain]

-notified

[wild stone]

@misty vault

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[waxen dune]

i have a question if someone review in a abuses language will that review on a bot will get removed or that user get report review ss below

[light rain]

Dm a mod

[manic silo]

Bruh I said I want to login back to that acc I accidentally deleted the wrong acc bruh you bot

[long ferry]

Once a deletion has been requested, you can't revert that

[manic silo]

Already passed

[umbral frigate]

I didn't talk about their message

[worldly reef]

@light rain why none of the mods respond

My problem not yet solved

Dmed 3 of the mods

[light rain]

Did you dm an Online mod?

[light rain]

Just dm 1 and wait

[worldly reef]

Yes

@long ferry you available now?

[long ferry]

Then refer to my previous response regarding your issue

what's your server id

[sturdy swan]

@light rain a have a verfy bot but i dont have role

[umbral frigate]

1040982581732196362

[edgy drift]

hey everyone i just added a server but i cant see it in the search, even when disabling safety filter (its not an nsfw server), is there a review period or something for new servers? where can i track this process

[grand prism]

Servers simply need some time, I have no idea if it is specified somewhere exactly, but moderators usually say to wait about a week for the server to appear in searches

[edgy drift]

ah

thank you

i hope ill get notified but if not ill just check in a weke

[umbral frigate]

1115694737333162175

[umbral frigate]

1115694737333162175

And

1040982581732196362

[long ferry]

1040982581732196362 doesn't have the top.gg bot in it, invite it using https://top.gg/servers/invite

then try to add it again

1115694737333162175 is manually added now, please update the description etc accordingly

[wanton bluff]

Hi,
1149433040595058789

[grand prism]

Emm

It would be nice if you wrote what the problem is

[wanton bluff]

sure, ma bad
this is a bot of mine
I've been waiting for some days now to get my bot verified on your platform.
It is fairly simple and only has one command to view stats in an old online game.
Could you please analyze it in your Verification Center. Won't take much of your time 😄

[zinc oracle]

Looks like it was submitted yesterday.

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[umbral frigate]

I had added it..like yesterday I removed it as was not working

[umbral frigate]

Wdym manually added..I added it

[long ferry]

I submitted the server on your behalf due to you having that issue

[long ferry]

Invite the Top.gg bot into this one and I can submit it for you too

[umbral frigate]

Oh OK np..thx

[umbral frigate]

Added it again and thank you for help

[long ferry]

Bot is still not in the server or is unable to generate an invite

Try editing it yourself under https://top.gg/servers/1040982581732196362/edit and provide a invite you have created yourself

[icy mist]

What does this "i" symbol stand for? My mate told me Servers the BOT is on, but that cant be as this BOT is on multiple servers and theres a 0