support

[versed forum]

so just luck

[long ferry]

its not luck

it takes time, effort and dedication mostly

if you dont have a way of forcing it

[sturdy swan]

Is that not a png?

[long ferry]

known issue, just ignore that field

[sturdy swan]

Alright

Found another bug, should I report it or is it already known?

If you put 2 same tags it errors the wrong msg

[long ferry]

you're trying to add tags that iirc dont exist

[sturdy swan]

It worked tho

I just deleted Roblox since it was there twice and boom worked.

[versed forum]

i know some extremely good bots but with no luck

so in the end everythng depends on luck

[weary raft]

quick question. when people search for chatgpt discord, what is the criterion on the listing:
it doesnt look like it is based in votes

[weary raft]

quick question... does the bot reset at UTC00:00 or PST?

[floral pagoda]

Based on various things such as votes/server count/rating

[floral pagoda]

-resetvotes

[wild stone]

Why have my votes reset to zero?

Vote counts for bots and servers resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

[barren plaza]

do you allow youtube bots in your bot list or has that changed

[long ferry]

We allow them

Discord only doesn't want them during verification

[barren plaza]

ok, thanks for the help

[verbal aspen]

Why do I get this error when trying to vote for a bot?

[stoic socket]

try a different browser

[verbal aspen]

I already tried but the error message keeps popping up

[long ferry]

open the voting page directly on your browser

do not click a link on discord, copy the link and paste it in your browser

[verbal aspen]

Ok

ready, but the error message continues to appear

[long ferry]

remove any extensions/vpns etc that may cause this

otherwise no clue

[verbal aspen]

I don't have it on my phone

[long ferry]

then cant really help

[verbal aspen]

bro this was already the 4th time that i sent the same error etc, it's been more than 3 months that this error message has been appearing and nobody helps me

[cyan palm]

Can I ask which browsers you tried so far?

[toxic mist]

Nice pfp

😊

[cyan palm]

Thank you but this is a support channel. Let's keep it in topic

[versed forum]

why is that bar where it says wait 1-3 days for bot to appear in serch bar in there

it already appears in search bar

[supple mica]

That just tells you your bot is live. You don't need to do anything with it, it won't disappear

[bitter siren]

Hello , i made a A discord bot which called MongoWizard and its only have a /help and /generate a command which is generate a mongodb url database and sent to dm user and has cool down 5 minutes and its fully folow tos can i upload my bot to top.gg ?

[proven hollow]

how to transfer bot ownership ?

[timid zodiac]

i use a dbot but i modified it like change the help panel changes music system emojis and also other emojis can i add now?

[shrewd stone]

Submit your bot and it will be reviewed there

[grand prism]

I'm not quite sure how checking such a bot will look like. I wonder if they will try to connect to the database because this is probably the only function of this bot

[odd socket]

How do i become Bot reviewer

[grand prism]

Are you 18 years old at least?

[odd socket]

-1 Year

[odd socket]

Next Year i Become 18

[grand prism]

You need to be 18 years old

[odd socket]

Oh I Seee.

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[sturdy swan]

i am unable to list my server

can someone tell me the cause if possible?

i've been trying to do it for the past 2 weeks

i would appreciate it if someone can help

thanks

[grand prism]

Depends on what exactly is going on when you try to submit your server

[sturdy swan]

when i click on "next step" on the 3rd step it takes me back to the 2nd step and when i go back to the third step the buttons just keep on buffering

i asked a mod about the same problem before in this channel but was ignored

[gloomy shell]

Go to your profile (top.gg/user/me) and find your server. Click edit, fill everything out, click save. Should publish properly

[sturdy swan]

did it too

[long ferry]

Are you the owner of the server trying to add it? The user with the ownership

[sturdy swan]

yes

[long ferry]

What's the server id

[sturdy swan]

1128993386964197457

i am trying to re-list the server and facing the same issue

and now even if i go to my profile it doesnt show anything

[plain mist]

Hi uh my bot roasty got declined because the command for it wasnt what i listed, but it was. I listed / and the prefix is /, but not as a slash command so when you start typing it in it wont show up like a slash command but it will still work

[long ferry]

Sounds confusing, though reach out to the reviewer

[plain mist]

Am I allowed to dm them?

[long ferry]

Add the top.gg bot please: https://top.gg/servers/invite

[plain mist]

It was “Welper”

[long ferry]

Yes

[plain mist]

Okay thank you Aurel

[light rain]

Welp

[onyx mural]

How do i know when my bot is added in topgg? will i get a dm?

[long ferry]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[onyx mural]

ok thx

[long ferry]

reach out to them through direct message

[idle wagon]

Sorry!

[spare spear]

Hello I need help

with me adding my server to top.gg

hello?

[cyan palm]

Hi, could you please give us more information about the issue you're having

[spare spear]

so I added top.gg to my server

and I finish everything

and when I click on

all done

it takes me back to number 2

without any errros

[cyan palm]

Do you have any long tags?

[spare spear]

no?

I can show if you want

[cyan palm]

Sure, it would be great if you share a screenshot of tags part

[long ferry]

Are you the user with the ownership of the server

And trying to add it as that account

[spare spear]

well I aint the owner of the server

I have the role owner

but no the ownership

because my main got disabled

[uncut anchor]

Hey, quick question - is it possible for the bot to send a message informing that a specific person has voted for the server. Can it only assign roles?

[uncut anchor]

So open ticket in https://support.discord.com/ (official website, you can also search for it manually) and ask for change ownership (you need acces to email linked to the server ownership acc)

[spare spear]

I conacted discord about it

[cyan palm]

Yes, that's possible via webhooks
https://top.gg/servers/YourServerId/webhooks

[cyan palm]

If you don't have the ownership of the server, then you wont be able to add it

[uncut anchor]

yea I see that page, but dont accualy know how to use it, I usually work with webhooks via Discohook

[spare spear]

ohhh cmon

[cyan palm]

-api

[wild stone]

@uncut anchor

This channel is for suggestions, help, and bugs related to our official API libraries and documentation found at https://docs.top.gg/

If you need help with other development, please use #development.

[grand prism]

Well, you need an express app set up to receive webhooks from top.gg or use an external site created by one of the top.gg moderators

[cyan palm]

you can check the webhook section of our Docs. Works the same as bots

[uncut anchor]

Okay, thanks

Okay, so this is not possible when you dont have bot from... files.? Nevermind, todo in the future

but still thanks

[cyan palm]

It's possible, all you need to do is creating an express app and handles the webhook data. You can ask questions and get help about it by using #development or #topgg-api channels

[uncut anchor]

mkay

[barren plaza]

I have a question

[grand prism]

What question?

[barren plaza]

When will you have bot reviewers applications be open again

[zinc oracle]

They are open now

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[uncut anchor]

Question about the requirement of 18 years for recruitment, the big problem is if I am 2 months away from my 18th birthday?

[long ferry]

probably better to apply in 2 months then

[uncut anchor]

okay

[cyan palm]

@faint saffron No ads please

[simple meadow]

What advertisement service is used on the top.gg website (used for the video adds showing just before voting)

[smoky axle]

I got many offensive reviews because user declined in our patreon, we block them and staring doing bad words reviews

Can i request deletion

[gloomy shell]

If they break our guidelines yes you can dm any online moderator for assistance

[gloomy shell]

We use a 3rd party service for ads as well as showing some medal advertisements (our sister company). Do you have an issue to report or something? You can let us know here or in a support ticket ([e-mail] or https://support.top.gg)

[simple meadow]

No, I was just curious about the names of these companies.

[versed forum]

hey so these last days my support server who just got 3 people gets at times like 3-4AM they join and then quit and most of them are verified bots and normal bots

is that normal?

[grand prism]

I don't understand any of this at all

[versed forum]

imma send an image

@grand prism

[grand prism]

Normal thing, ordinary users. I don't quite understand what's weird about it

[long ferry]

Can happen, that's normal

[versed forum]

wait no its just my bot was bad written

well its takes everyone join in any server that's it in and sends t in my server

[unborn hinge]

Maybe someone in #development can help you with that

[sturdy swan]

it already is there in the server

[long ferry]

is your server neobite?

[sturdy swan]

yes

[long ferry]

added your server manually now, try editing it @ https://top.gg/servers/1128993386964197457/edit

[sturdy swan]

okay

woah

thanks

its the first time it showed this message

[long ferry]

then you possibly never filled everything out

as that could avoid you from saving

[sturdy swan]

i only left the image and website url section

only the optional ones

and this time too i did the same thing

but it worked

[shrewd flicker]

Bro how to add my discord server top gg

Vote

[void sinew]

My votes dissappeared

From 40+ to 4

[long ferry]

Votes reset every month on top.gg

[versed forum]

skill issue

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[void sinew]

OMG, anyway....i asked for support

[void sinew]

Why's that

[versed forum]

so you cant have votes stacking up from the same poeple

or else bots like mee6 woould be in the billions rn

[long ferry]

The decision was made to reset votes every month yeah

[void sinew]

Smh small communities can't grow

[versed forum]

so true but meh

[void sinew]

Everyone is becoming too hungry for money, goodbye.

[long ferry]

It's not money, votes don't relate to money itself, only after reaching 100 votes

[versed forum]

wait what you can get money from votes??????

[grand prism]

Not really

[versed forum]

why does it say only after reaching 100 cotes

[grand prism]

You can buy ads with credits from voting

That's not real "money"

[versed forum]

like auctions?

[grand prism]

Yea

[versed forum]

following this logic there are tiers to these ads

higher more expensive

[long ferry]

There's no tiers

There's the use of real money in auctions, and the use of auction credits obtained through voting

[versed forum]

so wait is 1 credit = 1$ in auctions?

[long ferry]

Yes

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[tranquil bridge]

Does anybody know why my server isn't appearing when I click "add server"?

I quite literally have ownership of my server

Oop nvm, logging out, clicking f5 then logging back in worked

[daring cove]

What does this mean?

[barren plaza]

My bot was declined for this reason

This is Musicium code commmands

and this is my code commands

So no it is not a unmodified clone

I added. 5 custom commands

[sturdy swan]

someone submitted a bot today & has been reviewed (tho declined) & i had submitted bot yesterday 1 pm not yet reviewed? how does the queue works? or is it just random choice

[barren plaza]

Can someone please answer my question

[sturdy swan]

probably declined because your bot's Embeds & messages (UI) might be the same so they thought of it as a unmodified clone i imagine.

[barren plaza]

Well, I ask discord developer support this and I had a response saying ‘if a botlist does not allow unmodified clones must have 5 or more custom commands i order to be a modified bot’

I was told that in discord support website

[sturdy swan]

but this is top.gg ig

wait for mods maybe thats the case.

[barren plaza]

Top.gg states that if you are using using someone else’s code you must add 5 or more custom commands

And I will show you from someone else response

[gloomy shell]

5 custom commands is only for botghost. Otherwise we require a new feature in the bot.

Adding new music commands to a music bot isn't a new feature

You need to add something completely new such as a moderation, or a mini game, etc

And combining two or more clones together isn't allowed either. The new feature must be your own

[barren plaza]

Ok if I do that will it be approved?

[gloomy shell]

If you follow the guidelines yes

[sturdy swan]

ovb

[gloomy shell]

#support message

[sturdy swan]

Xiuh??

[floral pagoda]

She literally gave you the answer

Your answer is here: #support message

[sturdy swan]

it was a network delay, sorry.

[brisk crown]

Can someone help me with uodating my bot server count on botghost?

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

you can likely ask for help in #topgg-api

[brisk crown]

Thx.

[sage kayak]

I cannot access the top.gg website. Is the website down?

[long ferry]

what are you seeing?

[brisk crown]

Its not down.

[sage kayak]

I keep seeing the verification but it's not loading. And my connection is working just fine

[long ferry]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[fast drift]

👋 Our bot has been stuck in pending for verification for two weeks now, is there a way to re-apply? Apologies if this is the wrong channel to ask in.

[gloomy shell]

What's your bots ID number?

[fast drift]

The bot was added to this server but the API might have been down for maintanence when top.gg was checking.

[gloomy shell]

Our queue times are not 2 weeks

We don't add bots to this server either

[fast drift]

Sorry, the verification server.

[gloomy shell]

Likely it was declined. You can search your bots ID in #mod-logs for the reason

It should ping the person who submitted it

[long ferry]

Which bot are you referring to though, there's none associated with you

[fast drift]

Oh maybe it was submitted 5 days ago.

[fast drift]

1129127018710179842

[gloomy shell]

We're still testing them faster than that

[fast drift]

I think one of our devs pushed an update and bot was down when it was added to the verification server.

[gloomy shell]

Let me look into it for you

[nimble oriole]

I submitted a bot a few days ago. I understand that it basically takes 1~2 weeks for a bot to be approved or rejected.
But why are bots submitted after mine being rejected one after another?
When my friend submitted his bot a few days before mine, he was notified of the results within 48 hours.
Aren't bots added to the queue processed in order?

[grand prism]

Some bots take longer to review

[nimble oriole]

Understood. Thank you.

[long ferry]

#support message

[quick osprey]

why isn't my bot's server count updated on top.gg?

[grand prism]

If you haven't updated the server count with top.gg api, it won't update itself

[quick osprey]

how do I do that?

[stoic socket]

#topgg-api read what i sent

[grand prism]

Yea, you already got a reply from steve about it

[slate gate]

is someone else having an issue with the website?

I got an internal server error but it seems to be fixed

[rough furnace]

Well idk why but I try going on it on my phone and it says this

[long ferry]

try again in 24 hours

you were blocked due to I'm guessing trying to visit top.gg way to often

[rough furnace]

Rip this was my first time in a long time

[bitter siren]

Ayo is possible to get bot reviewr ?

After 1 week i will be 18

[smoky axle]

@cyan palm Hello, can i request this #support message
I have sent the details to DM yesterday, you can check them, thanks

[grand prism]

It is probably better to submit your application if you are actually 18 years old

Just to be sure, that's the requirement and it's better to stick to it

[cyan palm]

Thank you for reminding, I'll take a look at it today

[smoky axle]

[bitter siren]

Okay so when i submite he need my passport ? Or something ?

[grand prism]

As far as I know, you have to sign a non-disclosure agreement (NDA)

[bitter siren]

Dose this support iraq ?

[grand prism]

There's probably the same NDA everywhere, so it doesn't matter where you're from

You can google what an NDA is

[sturdy swan]

hi there, I am trying to remove a server listing from Top.gg but I keep running into an unexpected error. The server is currently locked. Is the listing able to be removed?

[patent elk]

Hi, I want to give a bid for quiz searches. Which slot for this?

[supple mica]

If your server is locked, you won't be able to delete it. This is correct for moderation purposes

If you want to resubmit your server, you will need to get it unlocked first

Unless the actual server was deleted from Discord, then we can remove it for you

[sturdy swan]

ah okay, I think the emojis were the reason it was locked, I had removed the ones I believe were the cause however, it hasn't updated on the website

[supple mica]

Feel free to shoot me or @lethal bolt your server ID and we can check it out for you 🙂

Once the site updates the server can be unlocked

[lethal bolt]

And pls pls don’t try to trick us mr/ms user because we’re counting on you 🙋🏻‍♂️🥹

[warm tundra]

Hello there, I have a problem about website. Site is not loading captcha so I can`t enter. This problem is only today, before it was all okay, have changed different wifis and mobile data, tried vpn, clearing login history in browser and tried different devices - all useless, does someone know how to fix that?

[hearty bough]

My bot was denied even though it is not a modified version of Dbot

[hasty iris]

I would get ahold of a moderator about it then, or the one who reviewed your bot

[hearty bough]

Yea because I can 100% confirm I don't use any modified version. But I made a ticket for it to see how I can resolve this

[hasty iris]

I wouldve just dmed the mod who did the bot, they have open dms for that

[hearty bough]

I did but am not receiving any reply. but will see

[hasty iris]

Id give it some time 🙂 they have lifes outside of discord just like us

[gloomy shell]

-cloudflarr

Bruh

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[supple mica]

Did you make a support ticket? If so you're going to be redirected to Discord regardless. Give Moderators 24 hours to reply to your dm, if still no response feel free to dm another

You can shoot me a dm now if needed

[supple mica]

Also to clarify this; if you "100% confirm you don't use any modified version" , then that's against our ToS. If you wish to use source code you find online, you will need to modify it in some way and add new commands/features that aren't already in the source.

[stoic socket]

not sure if this is intentional

after adding a server it shows Pending on the bots

also you can submit a server multiple times

[hot minnow]

I added my server to top.gg how I can make link connected to my server so anyone can vote my server by the link

[sturdy swan]

How do you mean that?

[ocean vine]

you just go to your server page and copy the url (https://top.gg/servers/XXXXX)

[hot minnow]

Sir can you please send me the screenshot where I found the url

[ocean vine]

its usually at the top of browser window

[hot minnow]

Thankyou sir 😊

[modern storm]

My server Appeared on top gg but its at the bottom it has been like 2-3 days since i apploaded it

It has members to be at the top of the tags whats up with that

It isnt even in the top 20

@ocean vine

[ocean vine]

members arent the sole thing servers are sorted by i think

[modern storm]

Yeah but if u look at the top 20 servers from that certain tag it is

Anyone help?

[sturdy swan]

i cant add my server

[sturdy swan]

i had that with my old server

took about 2 weeks to show up top

[grand prism]

Most likely click "refresh servers", then log out and login back

[modern storm]

Bruhhh

[sturdy swan]

okay

[sturdy swan]

thanks

[grand prism]

No problem

[viral pond]

Lol

[sage pike]

How i can know my bot approved on top.gg

[umbral depot]

Hello! I can't enter top.gg site - it checks my connection security for too long :(

[sage pike]

and my bot have a maintenance in host because this my bot offline a 2 week .

[long ferry]

-notified

[wild stone]

@sage pike

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[long ferry]

-cloudflare

[wild stone]

@umbral depot

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[umbral depot]

Thanks!

[sage pike]

@long ferry

[long ferry]

your bot will likely be declined then

best is to remove it off of queue for that time

[sage pike]

Oooh

How can i fix this?

This problem on host

@long ferry

[long ferry]

there isnt much to do there

or get a better host

[sage pike]

Okay i getted this

[modern sigil]

/help

[sage pike]

thanks

[modern sigil]

Hey?

Any one hear?

[umbral depot]

Update: I tried to clear cache and cookies, reached the site from PC, Android, incognito mode, from 2 different browsers, and it still doesn't work

[modern sigil]

I can't add soul music bot on my dc sarver 🥺 @long ferry

[long ferry]

we cant help with that

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

consider reaching out to cloudflares support then

[modern sigil]

When I click there it brings me here @long ferry

[long ferry]

Are you clicking "discord support server" on The bot page of the bot?

[modern sigil]

Yes

[long ferry]

whats the id of the bot

click this on their bot page

like the example shows

[modern sigil]

I pressed on here

[long ferry]

on the bot page of soul music

not Luca

correct?

[modern sigil]

Yes Soul music page not luca

[long ferry]

cant help then

[modern sigil]

Why ?🥺

Than who can help me?

[sage pike]

Can i join a supporter?

[sage pike]

soul music support

[modern sigil]

Yes

[sage pike]

From here

[modern sigil]

I already clicked there

@sage pike

[long ferry]

on what bot page are you

post the link in here

[modern sigil]

Soul music

Okay w8

Check out Soul Music Discord Bot on Top.gg, the #1 Discord Bot List! https://top.gg/bot/866956216420007946?s=05bb0efd77d77

[long ferry]

yes

[modern sigil]

@long ferry see

[long ferry]

click on "support server" there

this link

the "Discord Support Server"

[sage pike]

@long ferry can i become a support?

[long ferry]

what do you mean with "become support"

[modern sigil]

Seriously man I am pressing here again and again it is bringing me here again and again @long ferry

[long ferry]

their invite is invalid when clicking on "Discord Support Server" so im not sure what you're seeing

either way we cant help either

[modern sigil]

So what can i do now?

[long ferry]

We cant help with other bots

their invite is invalid

nothing to do

[feral frost]

I'd like to report a review for advertising another bot. It's the review left by devvyyxyz on https://top.gg/bot/1127308739972694138

[long ferry]

more like reporting violations, will remove in a bit

[feral frost]

wdym?

Thx btw

[long ferry]

removed

[feral frost]

thanks

[sacred bobcat]

A person named hayyubi messaged me about something and I dont know if I can reply to him without getting hacked?

[long ferry]

Id?

[sacred bobcat]

How do I get a user's ID?

[vague lynx]

how can i change bot image in top.gg ?
i changed the application image but its still not changed in top.gg

[dusty dagger]

Need help with karuta, the system wont let me upgrade past excellent says i dont have necessary martials but inventory reads i have alot of the material

[quiet verge]

I rebranded my bot but now pfp and name isn’t updating:

https://top.gg/bot/936438932864921661

[wild stone]

@quiet verge

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[zinc oracle]

We are not karuta support

[dusty dagger]

Oh sorry thought cause its a your bot thank you for fast response time have a good day

[little quest]

if a servers ownership gets transferred to a team which i am an admin in is it supposed to show up under "discord servers" on my profile?

[versed forum]

hey so i got a guy who gave aa bad review about someone joining there "private server" from the link of my bot wich is not possible you cant get invited by a bot

is there a way i can get the review deleted

https://top.gg/bot/1120466745895948401

here is link

[versed forum]

no support?

[cyan palm]

@versed forum DM an online moderator with the bot/server top.gg link and screenshot of the review

[gilded ridge]

why i can't go to website?

[versed forum]

so no support online?

[stark python]

why my name is z?

lol

[gilded ridge]

you're not moderators?

[pale gulch]

Same issue btw

Its just stacked on this page

And ain't loading

[grand prism]

He is but maybe he just doesn't have time to deal with such things right now

[pale gulch]

@grand prism may u help please

Its been like this for a day already

I did wait about 10 mins so i thought it will load but it ain't

I tried go on top gg from pc and incognito, nothing is helping

[grand prism]

I have no idea what can cause something like this, only the moderators from top.gg can deal with it because they know the reason and possible solution to this problem

[pale gulch]

How do i link with them

I can just dm ?

[cyan palm]

Yes, I'm. Including me

[cyan palm]

Possibly a mod changed because hoisting. How does this look?

[pale gulch]

@cyan palm may u help?

[stark python]

change in ! Burlone

please

[grand prism]

It's hoisted username

They don't allow this kind of thing here

[cyan palm]

-cloudflare

[wild stone]

@pale gulch

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[cyan palm]

just Dm a moderator about it, you can DM me as well

[stark python]

oh okay

[pale gulch]

didnt help

[cyan palm]

You can try some different browser to see if that fixes the issue

[pale gulch]

lemme test

it still doesnt work

tf

Thats weird

@cyan palm have anyone else dmed u with the same problem as what i have

?

Or its just me

[bitter siren]

Hello i made my Religion bot Quran , it has 2 commands /mushaf and /setmushaf

This 2 commands has a lot of option and it has buttons much too is this allowed ?

[cyan palm]

If that didn't work that there's nothing we can do about it. Although the issue may be because of your internet connection

[cyan palm]

We don't require any specific command count. If your bot has a working feature and it's not cloned from another bot, then it's fine

[pale gulch]

Tried on mobile internet (4G) but it doesn't work too

[bitter siren]

Got it ✓ thanks

[lofty dove]

This cloudflare crap you guys added to the site is getting ridiculous. It just took me 5 minutes for it to finally decide to pass.

[cyan palm]

Cloudflare is not new on top.gg, it's just an issue going on for a while

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[cyan palm]

You can try the listed things above to see if that fixes the issue

[sturdy swan]

hi im just tryna add my server to top.gg but nothing happens on this page

[grand prism]

Are you owner?

[sturdy swan]

nah

[grand prism]

Then you can't add servers without ownership

[sturdy swan]

ohh okay ty

[sturdy swan]

i added my server to top.gg but i cant see it when i search it with tags

[light rain]

it usualy takes 3-5 days after a server is added for it to show

[versed forum]

hey so my bot appears in searches and everything but the card that says wait 1-3 days is still there

and its annoying

[grand prism]

Yea, it's gonna stay like that forever

Don't bother about it

Only the owner can see it

[versed forum]

bruh its annoying why is there such a flaw in the website like this 😭

[shrewd stone]

I hope you're able to get over this tragic event

[versed forum]

i will never see my bot the same way

[shrewd stone]

[fast drift]

No rush but curious if you took a look at 1129127018710179842

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[celest sparrow]

Is voting every 12h or 24

[earnest wharf]

Every 12 hours

[celest sparrow]

K

Ty

[gray pier]

i added my bot to your list

can i know when you will accept it

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[gray pier]

@long ferrycan you change server logo

[long ferry]

? what server logo?

[gray pier]

the picture if server

[long ferry]

why?

[gray pier]

i am arabian and you support color people

[long ferry]

if you disagree with that, you're free to leave the server

[gray pier]

ok

[long ferry]

id?

[blissful harbor]

1122971858761941042

[long ferry]

-b 1122971858761941042 dropshipping stuff in dms, scam likely

[wild stone]

fave_100#0 was successfully banned.

[long ferry]

yup

[blissful harbor]

Ty ty

[barren plaza]

@gloomy shell I follow what you said about the bot and add economy and my bot got declined

[long ferry]

According to the decline, you added another clone for that economy one

it has to be made by yourself, not be another clone

so the decline is once again correct

[barren plaza]

Well guess what, it is my code! You people are being stupid for the last time it is my code. So you people are wrong

[long ferry]

if you feel like your decline was incorrect, you can reach out to the reviewer for clarification

[barren plaza]

I just tell him and then he ignored me and went offline after I sent the same message I sent you

[grand prism]

No, it's not

[long ferry]

It is not

but its against our purpose to decline bots wrongly, thus why you should reach out and wait for a response

[analog pagoda]

how do i add my server here

[long ferry]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[civic gull]

Hello, I recently added my server but when I go view the server page it shows a 404 error.

[long ferry]

id?

[civic gull]

id: 1131066558593118260

[long ferry]

no clue what happened, try adding it again

[hushed carbon]

Hello, for a few months I can not vote anymore because I always come out error 404

[long ferry]

what page are you trying to vote on

[hushed carbon]

Poketwo

And other bot

[long ferry]

pokebot was deleted, they should have some info on their server

and which other bot

oh poketwo

can you send their page link in here

[hushed carbon]

https://top.gg/bot/716390085896962058/vote

[long ferry]

not getting a 404 there

can you screenshot what you're seeing

[hushed carbon]

Ok

[long ferry]

try opening that page directly in your browser, not by clicking a link on discord

[hushed carbon]

Thank you for help

The problem is, he does it to me with other bots

[fast gyro]

!userinfo 590599598377009152

@full path

[soft star]

#commands

[full path]

yes, wrong channel, please don't ping me for this either

[rustic wasp]

I have changed my bot name but it didn't get update on site but when I click my profile it says anchor which is the new name but when I click the bot's page it says Bloxcord

Also it says 0 server

but it have got in 94 servers

[grand prism]

As for the name and avatar of the bot on the website, after the change you have to manually update them using the "refresh data" button and then click "edit" and "save"

The number of servers you need to send using top.gg api to top.gg because there is no official method to get the number of bot servers

[short magnet]

Hi i have a question
so the basic req to get my bot in top.gg is having a help commands and some other things
so if i have a slash command as help
it will count right?
or i have to make message command named help

[grand prism]

Slash command is cool, now most bots operate on slash commands and probably everyone is used to them

Just remember to include as much information as possible that can help even the newest discord user

[short magnet]

mhmm

also whats DOA

[shrewd stone]

In what context

[long ferry]

@azure seal no ads

[unborn hinge]

@long ferry check out is cool bot!

Xd

Edit your bot’s page and there should be a button called refresh it should get the new info from discord once you click it

[fallow spade]

ty

[lethal bolt]

@fallow spade no ads pls

I don’t understand the issue here

Oh sorry you guys already figured that out

[fallow spade]

where

[fallow spade]

ok bro

[grand prism]

Go to your page (https://top.gg/bot/1114862174221893703) and click "refresh data"

On mobile it should be in "info" tab

[grand prism]

Or you can click "view" on this page

Doesn't matter to be honest how you gonna access this page

[fallow spade]

try

this

[grand prism]

That's "edit"

Not "view"

[fallow spade]

hmm

[unborn hinge]

He asked how to do refresh data when you renamed your bot

[grand prism]

You should see something like this

[fallow spade]

oh i seen

[grand prism]

There is refresh date

Click it, then click "edit" and "save"

It should update after a few minutes

[fallow spade]

edit

how to edit name

[grand prism]

I told you

It's gonna fetch name and avatar from discord developer portal

[fallow spade]

oh ok

[versed forum]

how can i delete my bot from top.gg please

ah wait found it

[lethal bolt]

[wide seal]

Is review replies ever going to be restored?

[light rain]

there's no ETA on that

[wide seal]

That's unfortunate I think the current situation is very unfair where anyone can leave false reviews and owners can't even reply

[grand prism]

Well, you can request their removal if they violate top.gg's guidelines

[wide seal]

Guess it's something you can do but that doesn't solve the problem I described because I doubt top.gg has the time to investigate what's true or not

[floral pagoda]

Commenting under a bad review won't help either. If it does not violate our guidelines, it's a valid review and not a comment section at all...
Users likely won't come back to check your reply either way

You could probably try to reach out to the user and clarify the problem, that's it though

[flat seal]

hi, i am trying to add my server into top.gg. I'm facing problem that i cant pass confirmation. First time, it after clicking add server, it load forever.

what will be the problem ?

[grand prism]

The most common reason is that you don't own the server

[flat seal]

ouh, but am the admin

i got full power also

[grand prism]

You need ownership to add servers to top.gg

[flat seal]

okie, understand ~

thx for ur help

[grand prism]

No problem

[versed forum]

hey so i think i posted a comment in the wrong bot

if someone could help

i wanted to send it to a bot but i carelessly chose the wrong bot and started typing things that probably werent real

• i never used that bot

https://top.gg/bot/1099712961733472327

here is the missfortunate bot

if a mod could help

[cyan palm]

Removed your review

[versed forum]

thank you so much epecially after i found that the owner was a real nice guy

[celest sparrow]

do reviews help in listing or just the votes?

[cyan palm]

Just the votes

[celest sparrow]

alright

[torn saffron]

Hello

Why my bot not appear for flav

[harsh hill]

Hello everyone

I wanted to register my server at Top.gg on the website but my server that I want to register is not displayed

[long ferry]

Press refresh servers, then log out and back in

[harsh hill]

yes i do but i cant do anything

[long ferry]

Press edit

Fill everything out

Save

[harsh hill]

okay

[harsh hill]

all done ! thx mate

[white marsh]

Hey if you guys don't mind me asking and I hope this isn't something in a FAQ or something but.. how do we get our servers to place higher on top.gg's search tag results? Because I used to understand it years ago and now I'm just not sure cause the whole algorithym seems different. I'm trying to grow a server and just want to know if it's voting or other things that gets your server a better placement?

If anyone responds pls ping so I know, and sorry if this is a bother in any way!

[cyan palm]

The servers are sorted by votes and reviews, so yes if your server has high count of votes and good reviews it should appear higher in the listing

[lofty dove]

Yeah, I know my internet is crap (satellite with constant 3 second delay), but SHEESH!!!!! it shouldn't take 3 minutes to get past that stupid cloudflare crap.

[long ferry]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[latent creek]

is there a reason why my bot's profile picture isn't being displayed on top.gg

also the imgur stuff isnt working

[soft star]

press refresh data and go to edit and press save it should reload everything again

[latent creek]

epic thanks

[soft star]

your welcome

[stone wolf]

Why can’t I see my servers?

Just comes up with this and no servers

And yes I did refresh

[grand prism]

Then you need to log out and log in again

[stone wolf]

Alr I’ll give it a try

Lmao it worked

Thanks bro I appreciate it

[grand prism]

No problem

[shrewd skiff]

is there any way to delete or edit the review sent to a bot??

[grand prism]

If you want to delete yours reviews, you need to write to an active moderator to take care of it

[shrewd skiff]

like who

I don't want the person who owns the bot to read the review I wanna delete or edit it before he reads it

so basically I have some hours only

[grand prism]

There is no "instant" way, only a moderator can delete it

[shrewd skiff]

so I have to ask the mod

who is the mod that can help me

[grand prism]

Look at the list of server members

[shrewd skiff]

Aurel?

[grand prism]

At the moment 3 of them are active but it's always worth contacting those who are "online" first

[shrewd skiff]

okay

so I can dm them?

[grand prism]

Yea, just explain what you're writing about because I doubt that they write back to every "hey"

[shrewd skiff]

yeah I explained everything in dm let's hope

[grand prism]

[tight otter]

hello, we won an auction last week, and our ads didnt go through , meanwhile new auction is today, can you please help ?

[light rain]

#auctions-tickets #auctions-support

[fallow spade]

what err

[grand prism]

Is that top.gg?

[light rain]

Ngl I think #development is a better place for it

[fallow spade]

ok

[upbeat grove]

Any Mod here ? This guy keeps DM Advertising
User ID - 851449275531657270

[cyan palm]

Thank you

[upbeat grove]

[late trench]

this guy is dm advertising (851449275531657270 )

oh, someone has reported them previously

[upbeat grove]

@cyan palm hey wassup with the Moderation action ?
He is not kicked/banned yet

[cyan palm]

Thank you for reporting

[late trench]

sure, no problem

[zinc plume]

I added the bot to my server and did the whole server setup thing so I can list it, but it doesn't seem to appear when I try to search for it

How long does the server verification last if there is one?

nvm I think it's working now

nvm it doesn't work

The server invite page is up and running, but searching for it by using the tags for example doesn't work

[grand prism]

Yea, site need some time to cache new servers

[zinc plume]

Ah alright makes sense

I was already wondering if I did something wrong in the settings ahaha

[clear sandal]

hi so

i cant submit a background to my server page

it is an png

and even with the direct link it still doesnt work

please?

can anybody help me?

[stoic socket]

known issue

no eta for fix ™️

[clear sandal]

ok

[slim violet]

Hey I cant verify my email for some reason, even got the email

and clicked it

but still says I need to verify

[late grotto]

Out of interest, anybody know what these "test bot" servers are? since publishing like 2 days ago, my bot has been invited to like 15 servers, 12 of which are "bot test" or "only bots" etc etc

[late grotto]

That seems to be a imgur album, try copying the direct image link, https://i.imgur.com/XXXXXXXX.jpg

[stoic socket]

333949691962195969 is the official Top.gg verification center server ID

[stoic socket]

even those don't work atm sadly

[late grotto]

Ahh okay, worth a try xd

[late grotto]

yeah it's not there, it's just random servers called shit like "bot test" I mean, it might just be legit people wanna test the bot, but seems kinda weird being spammed by them

Just nothing but this

[supple mica]

Sometimes a BR might use their private server for verification. But if your bot is joining servers after they were tested/approved already then it can be anyone really

[late grotto]

yeah, it's already accepted. I've no issues with it, more so curiousity getting the better of me.

Raymond Red Reddington a BRILLIANT character btw, one of my favorite shows.

[supple mica]

For sure, considering your bot was recently approved there's a chance it was found in the "New bots" section. I imagine it will die down after a week or so, just roll with it for the time being.

I know right, me too

[versed forum]

hey is it when you delete your bot from top.gg and reapply it oes the reviews stay

cause i tried it and reviews stayed

[long ferry]

Reviews are bound to a bot yes

[versed forum]

sadge

i wanted to reset everything

[long ferry]

Nope not possible.

[versed forum]

hey what is the ask for review in creator control?

[long ferry]

You can ask people to leave reviews within your server for example, as long as it's done within our guidelines (no providing incentives, not punishing users for not doing so etc)

It gives you a link you can directly give to people

[versed forum]

oh i taught it was aking a bot reviewer to review my bot

[long ferry]

nah thats not that no

[versed forum]

@long ferry so i got an imagine command that even generates nsfw so its needed to only work in nsfw channels but it kinda makes it too much work so how about i can make a bot that sens nsfw in a prompt if there's nsfw it can make the image as a spoiler than tell that it contains nsfw

will that also be okay under the top.gg guide lines?

[long ferry]

spoilering is not enough, it would be fine to partially allow it in non-nsfw channels too if you can reliably ensure no nsfw content is being sent there (for example, blocking certain keywords or using a nsfw flag within the ai if thats possible)

NSFW content should never be sent outside of it

your best decision is to still have it locked behind nsfw channels

[versed forum]

how so i bot that detects that using LLM so how about no nsfw in regular channels but if detects nsfw then it would send "NSFW is not allowed in regular channels only in nsfw channels"

and let nsfw be in nsfw channel if needed

[long ferry]

how you handle that is up to you, as long as the nsfw content is not being sent into the non-nsfw channel, doesnt matter if spoilered or not, keep in mind that nsfw content within ephemeral messages (aka the messages only the user sees) applies to that too

[heavy plover]

How do i submit ticket to get pic submissions back, i’m sorry

[stoic socket]

wdym pic submissions?

[grizzled knot]

I just added my server to top.gg but it doesn't show up when I search it 🤔

[gloomy shell]

It can take 3-5 days for servers to show in search results

due to our indexing for search

[late grotto]

Random question for you discord.py developers, does there have to be an emoji in drop down menus?

giving me some GRIEF.

[gloomy shell]

#development would probably be a better place to ask

[late grotto]

You're a star my friend

[long ferry]

#auctions-support

[heavy plover]

helppp

[stoic socket]

that is not Top.gg, can't help here sadly

you need to contact that bot's support server, you can probably find it on their Top.gg listing

[heavy plover]

Crap am sorry, when i got vote it takes me to top.gg

[slim violet]

How can I update the name of my bot on TopGG?

[grand prism]

Click "refresh data", then click "edit" and "save"

It should update in few minutes

[slim violet]

Where is the refresh data button?

[grand prism]

On the main page

[slim violet]

Thanks that worked!

[grand prism]

No problem

[next cedar]

Hello I have a question I don't know who own this bot, because the server I'm in got raided by this bot, does anyone know who owns this bot?

[long ferry]

judging by the date

nobody will know that bot

consider learning to use permissions properly to avoid something like that happening

if you wish to continue, #general

[feral frost]

Hey there, I'd like to report a review for abuse. The review is by digital39999 on https://top.gg/bot/1127308739972694138. The user is the owner of a competing bot and has left a intentionally vague 1 star review to reduce the bot rating.

[long ferry]

review doesn't violate our guidelines

[feral frost]

How come?

The guidelines say not to abuse the system

[long ferry]

dont see abuse there, nor any indication of it being a review intentionally made for that

[feral frost]

Well then what kind of review would be intentionally made for that

[long ferry]

like I said, said review doesn't violate our guidelines and I do not see any abuse made

[feral frost]

Yeah but why else would they leave that specific review?

[long ferry]

they maybe tested your bot and weren't satisfied with it

[feral frost]

Why would they be testing my bot if they have a bot of their own that does a similar thing?

[long ferry]

unless they're claiming they have made that review to hurt your bot, nothing to do there as I dont see abuse there

[feral frost]

This system just incentivizes developers to leave fake reviews on competing devs bots, which I assume isn't what Top.gg wants

Since the mods clearly don't care if a fake review has been left unless it is very obviously fake in which case they can't make excuses that it's legit

[long ferry]

Like I said, I dont see abuse on this, nor any other violation of our reviews. A developer leaving reviews on other bots is totally fine, even if its bots related to their other bots features

[sturdy swan]

Is it normal for a bots vote count to reset?

[thorny willow]

Ho guys

Im new

[faint mango]

Yo

[thorny willow]

Ur the onwer

[faint mango]

Yeah im the owner

[thorny willow]

How to get the demon hub link

[faint mango]

Demon hub?

[thorny willow]

Yes

[faint mango]

Is it a server?

[thorny willow]

Ur not the onwer

No a script

[sturdy swan]

@long ferry Sorry for the ping, but my bot with about 200ish votes just had its votes reset to 1?

https://top.gg/servers/1018982685462515872

Each month, bot monthly votes reset (midnight UTC).
``` Seems like its midnight

huh

weird

But other bots are still at their oringinal amounts

[faint mango]

Reload page

[sturdy swan]

I have

multiple times

[thorny willow]

Yo

[faint mango]

It says no votes for me

[sturdy swan]

For everyone?

[faint mango]

Yah

[sturdy swan]

https://top.gg/bot/1028476352401248406
Shows 187

[thorny willow]

U know demon hub

[sturdy swan]

Icognito as well?

huh odd

[faint mango]

Huh

It just said there was no votes

[sturdy swan]

For me people still have votes

Only just one of my bots has 1

[faint mango]

But after clicking on this link it says their votes again

[sturdy swan]

My server has reset to 1 https://top.gg/servers/1018982685462515872

it had 250ish

[long ferry]

Votes reset monthly, they do reset once the next vote goes in

[sturdy swan]

Ah gotcha, When can one claim their vote credits?

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[sturdy swan]

At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire. End of this month (July?) Or august?

[long ferry]

End of this month

[sturdy swan]

So july correct?

[long ferry]

Yes end of this month, july

[sturdy swan]

Alright thanks, Ill wait till bidding opens again

[thorny willow]

Yo

[lethal bolt]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[hollow tulip]

-support

[grand prism]

Nice try

[slim violet]

How do I add images to my bot's page? Like this one has: https://top.gg/bot/1054891522786611231

[long ferry]

using markdown

or html

both work

[slim violet]

Thanks

[hollow tulip]

so, im trying to vote in the website and doesn't work... tell me that im already vote

[long ferry]

try voting again later

[hollow tulip]

and for my mistake, accidentally remove my account

how i get it back?

[long ferry]

that cant be reverted, you'll need to wait a week

[hollow tulip]

fuck

really?

.....

[long ferry]

once that week is over, you should be able to login again

[hollow tulip]

thanks

[hazy pewter]

Any idea why I didn't get my vote credits? My bot had 110 votes last month

[long ferry]

which bot?

[hazy pewter]

ChickenBot

[long ferry]

create a ticket in #auctions-tickets then

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[hazy pewter]

Ah I have to redeem themmm thank you

[novel socket]

same here

[long ferry]

the votes on a bot/server reset once a user votes

[versed forum]

hey is an akinator command need to be in an nsfw channel?

[gloomy shell]

if it shows images, yes. if its just text, then no

[versed forum]

wdym by image

[gloomy shell]

we do not moderate nSFW text

only images

[versed forum]

i dont think akinator can have nsfw in image

cause i saw aa bot in top.gg with akinator not in nsfw

and it shows images

so what do you think? @gloomy shell (sorry for ping)

[gloomy shell]

As long as it doesnt show nsfw images its fine

[versed forum]

bruh looks like docs it is to check for nsfw

[gloomy shell]

if you are using the command and it displays nsfw then you can report it via the page and a moderator will look into it

[versed forum]

hey the report needs image for proof right?

[fringe relic]

i mean as long as it's only restricted to an nsfw only channel and can check if the channel's nsfw it should be fine. otherwise yeah it can be reported

[gloomy shell]

You can include a screenshot in your report if you would like to yes

[odd socket]

Botinfo cmd don't work properly in the server

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[grand prism]

Well, maybe he means -botinfo from @wild stone

He used this command 5 minutes ago, so I think that's what he meant

[gloomy shell]

👀 what isnt working then

luca is kinda b0rk

[sick haven]

Hey - not sure if there is something wrong with topgg search, but we are no longer appearing on any search results. We should have enough votes now to appear 2nd on the ai image generator result, but we are no where to be seen.

We have not touched any of our descriptions, so im unsure why this has randomly started happening.

bot id: 1032699319368814652

[gloomy shell]

Its most likely because of the new month messing with search results

It should settle in 3-5 days

[sick haven]

Okay thank you 🙂

[coarse vault]

YA BRO

[versed forum]

hey isnt downloading youtube videos and tiktoks using a bot not good and a bot with that cannot be accepted in top.gg right?

[long ferry]

We don't actively have that in our guidelines, no

And discord seems to only enforce that during verification

So it's fine on top.gg

[versed forum]

explain this please

[long ferry]

Best is to reach out to that reviewer then, we don't actively decline bots with that

[versed forum]

its in description too

[long ferry]

Could've been a mistake

[versed forum]

and it breaks youtube TOS

[grand prism]

Can't you just report this bot?

[versed forum]

you can?

[grand prism]

Yea, on website

[versed forum]

yeah sorry im fairly new to top.gg

website

since i never visit it

[grand prism]

LeTroll

[long ferry]

Like I've said, we don't actively delete or decline bots that violate YouTube's TOS, as discord only enforces it for verification

So please reach out to the reviewer if you wish to get it disputed

As that's likely a mistake during reviewing

[versed forum]

so i can go and make the reviewer consider his whole life YIPEEEE

[long ferry]

Let's not harass the bot reviewer because of it, thank you

Just dispute your decline, noting them about their mistake

[versed forum]

its not mine

but i consider adding a command like that

do they even get paid?

[grand prism]

No

[versed forum]

like well?

[versed forum]

i see what you did there

so its a yes or no

[grand prism]

Well, that's a joke. These are volunteers who just want to contribute to the community, and you know, the prestige of being a bot reviewer on top.gg

[versed forum]

"prestige"

[nova arrow]

Fuck

Fuck

[long ferry]

?

[versed forum]

i got a question since i got an anime command that shows a small summary about anime (with no spoilers) and image and i was forced to have it in nsfw named is there why?

and how is it possible to have nsfw in that

i know that nsfw in text is tolerable so could you please give me an example of anime

[long ferry]

Some anime covers have nsfw content within them

Textual nsfw is fine

[versed forum]

an anime name please with covers like that

something like "bocu no piko"?

[long ferry]

Such as that, there's several other nsfw ones

Some APIs providing data of such occasionally have nsfw filters for that too, so unless you use that, you can't send it in non nsfw channels

You can remove the cover and only have the text, that would be fine entirely

[versed forum]

no i need names

just some examples

so i can find a way to recognise them from others for my bot

and thank you @long ferry

[long ferry]

Can't really provide you examples on where this is the case

[versed forum]

so if i find a bot that shows images for anime i can report it?

and not in nsfw?

right?

cause i got quite a few 🙂

right @long ferry ?

[long ferry]

If you find a bot that violates our guidelines you can report it, yes

This includes sending nsfw content outside of nsfw channels

[versed forum]

this night im gonna choose violence and report like 25 bbots

and leave 1 star reviews that talk about nsfw and rule breaking 🙂

i love how you can harass people undirectly

[long ferry]

This violates our review guidelines

[versed forum]

oh im gonna read guidelines

there are 3 rules that i would break if i did that

[sage pike]

i have a verified bot

Can i get bot developer role?

@long ferry @versed forum

[long ferry]

You have no approved bots on top.gg

[sage pike]

but i have a verified bot on discord.gg

[long ferry]

According to our logs, you do not

[soft star]

you may have verified bot but it’s not approved on top.gg or it got hit with

[sturdy swan]

-credits

As? I had like 300 votes in my bot, now I have 1 xD

[long ferry]

Reset

Monthly

[sturdy swan]

Hey – I paid for retrospective impressions but the payments aren't showing as paid in top.gg

I have the paypal receipt

[fluid birch]

Make a ticket in #auctions-tickets and make sure to provide the ID of the fastspring payment

[sturdy swan]

Thanks

[versed forum]

sure if you have a bot in top.gg

how do auctions work and in what channel are they in and do you pay to start an auction or you need to request to start an auction

[long ferry]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1690916400:F> (<t:1690916400:R>) to <t:1691434800:F> (<t:1691434800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1690916400:F> (<t:1690916400:R>)

Next Auctions Ending: <t:1691434800:F> (<t:1691434800:R>)

Aug 2, 2023, 9:14 AM

[versed forum]

hey so if i bid and im not the highest bidder do i need to also pay even if i lost the bid

[hardy lion]

Is it possible to get this review removed from my bot listing? The user contacted me to request removal of data that... wasn't theirs...

We also retain the data until no longer deemed necessary to support the function of our application which is perfectly within discord tos.

[long ferry]

last one sounds like a violation, will remove in a sec

review removed

[hardy lion]

thank you

[hardy lion]

they reposted it...

[long ferry]

sec

removed again

lmk if they re-add it once more

[hardy lion]

thank you... again :)

will do, thanks again

[smoky walrus]

Hello, one of my bots got rejected with the reason of being broken. But I tested and it was functioning perfectly, I didn't get any further information what was broken and can't contact the reviewer, what should I do ?

[shrewd stone]

Why can't you contact them?

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[long ferry]

reach out to the reviewer

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[cosmic hill]

[flat seal]

hi.. what is the reason that a server cant be find in top.gg's list ?
cant be found when searching using keyword (malaysia)
server link here >> https://top.gg/servers/1132584477000990781?tab=overview

[shrewd stone]

Because it has just been added

[flat seal]

yea.. so normally, how long i gonna wait til it publish on that list

[shrewd stone]

Also it appears for me here
https://top.gg/servers/tag/malaysians

[flat seal]

it does !?

okie, thx alot

[shrewd stone]

For me it does

[flat seal]

coz u using malaysian i guess.. i tried using malaysia

[flat seal]

ya.. i filtered it using malaysia and vote count

and it doesnt show my server

thx alot btw

[sturdy swan]

hello

[grand prism]

Hey, do you need help with something top.gg related?

[sturdy swan]

yes

i got my server locked

[long ferry]

you can direct-message odin

[lethal bolt]

Dm an online moderator I’m unavailable right now sadly

[long ferry]

Whats the server id?

[sturdy swan]

i cant because its saying only friends can speak to him

[sturdy swan]

1128776071135899690

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[long ferry]

their dms should be enabled

@cyan palm

[sturdy swan]

thank you so much guys

[spring cedar]

why my bot showing down in list even it has more votes?