#support
1 messages · Page 54 of 1
ok
Your bot doesn't have a (working) help command or obvious point of entry. Please make sure your bot has a help command or has an explanation in the bot description.
if you like to dispute it please dm goodguyfrosty
I can't find my owned servers
When i press add your server i kept refreshing but it wasn't showing my servers
press refresh servers, then logout and back in
No thanks
Is @Goseal a real bot reviewer for Top.gg he has sent me a private message claiming he is
Check his roles
You mean @goseale right?
@toxic zephyr
I cannot find the suppport email, can someone give me it?
thank you
I think its @toxic zephyr or maybe someone trying to impersonate him, i just want to double check it
huh?
Hey @toxic zephyr did you send me a msg about reviewing my bot? Just making sure its you
Yeah i did
okay cool, thanks
but how
i have help command
I just adjusted it for a long time
Maybe he tried it and I will modify it
look
try a different browser, brave might cause such issues
Im on opera
also ensure you're trying to add the server as the user with ownership
operagx might cause that issue too
or opera itself
I have a very simple question, can bot reviews be deleted if its like 1star and has nothing to do with the bot, like if it was posted by a troller or something like that?
If it breaks the guidelines then yes
Does the website work properly on Opera GX? Everytime I try to vote it asks me to login, but there's no button to
Every time I try to access the homepage I get a Cloudflare error 504
alright sounds good
Are there any plans to fix the issue? Just wondering, I'm sure you get this question a lot
and opera gx?
No
One message removed from a suspended account.
idk maybe its not a png
That feature has been bugged for months
Dm him
My votes dont count on pc for whatever reason, and when I attempt to do it on mobile it says i need a verified discord account to authorize top.gg even though my account is authorized. A few of my friends are having the issue where pc doesnt work aswell.
the issues with verifying is probably a discord issue instead of top.gg but here are screenshots anyways
i know my votes arent working because i can never redeem any rewards after clicking vote and if i reload the page i can already vote again immediately after
Are you sure it's the right account?
I see a tag there that I personally didn't notice when I tried to authorize top.gg
yeah your account name is fatass. not fatass.#5273
oh yo wait
thats weird
i never signed in as that
ill change that and let you know lol
i feel dumb
bro that worked
for mobile at least
pc still not working but
i can deal with that
What does voting do to a server?
Just saw it
He is creating alt accounts
Voting 1 star every time
I reached out to him, he blocked me after several dont care's
I can see that its alt account because it was created the same day i messaged him, and left review the same time he blocked me
Now can we get it removed?
The account is a year old
Like I said, valid reviews, not removable
Its definitely Alt!
Nor is it valid proof when it coincidentally is being made on the same time
Same reason
And Timing too
Exactly when he blocked me
A review is left saying the exact same
ANDD
Bot didnt record ANY downtime in past 2 days
ANY of it
And review is left 6 hours ago
If you think this doesn't add up to the fact that he is abusing the bot and review system at the same time i give up
That person did not leave a review
They did
No, he did https://top.gg/user/467213740285517824
I DMed them
Its the same person
They even talked me about how bad bot it was
But also refusing to answer any of my questions
Btw, i didnt share my bots page and neither the account of the person, how do you know that that guy is the person who left the review?
His nme on discord is Sir Robert Walpole
Not Robert Walpole
You can even see it on the review page
But he didn't leave a review
He did
I wouldn't contact him of he didnt
Im not that dimb
And he wouldn't also talk about how bad the bot is
How did you even contact him
By sending him a friend request
And why does his ID say it's 5 years old?
but you can't
By friend request
Just crazy how you are on his side
While i didnt share my bots page
Didnt share the account of mine or the reviewers
And you are complaining that its not the person
I just looked up his Id and it said 5 years old
Once again, this is a valid review and not removable
Even after this evidence?
Are you using his discord id or topgg id? becouse it is diffrent
ah could be, then that id lookup site is bad lol
his id is 1128719577426169956
Its not
It's not bad? So it's correct in saying it's 5 years old?
No, you put incorrect id
the site should have noticed that obv
Ofc its going to give you wrong timing
Not if its a valid id?
it can return "invalid ID"?
But its a valid id
Why should it return invalid id?
im using pycord, how would i make like a @bot.event where i get a notification whenever someone votes on my bot and their ID. i've looked at the docs and couldnt find an7ything like this ]
top.gg ID isn't a valid discord user ID?
How do you know? Maybe it is?
???? Its just an ID for top.gg site, has nothing to do with Discord
We use a diffrent id in topgg to discord id
Because any random number you input returns a date
So the site is bad
Idk why you support that site so much
Its not bad
Just as how you support that guy
Do I?
The big old prime minister
Yea u do
how is an account being 6 days old proof of anything
and you already admitted your bot is down all the time
Just tell me when i said that
Please
I even said it recorded no downtime in past 2 days
Wow 2 days! Amazing!
2 full days?
That says expect Downtimes
Yea how could anyone complain 6 hours ago right?
you have to review the moment you see it offline?
It was offline 2 days ago
So? Could be because of earlier downtime
Downtime more than 42 hours ago?
of course
Plus, downtimes mostly are like 2-3 minutes
This is your own report of the downtime
1440 minutes, ended yesterday
so either you are lying there or now
Thats maintenance
For making 3 new features
I code bot alone
I cant code 60 lines in 3 seconds
And i have life outside discord
I love how you ignored everything else i said
There is no need to take a bot offline to code new features
and your bot was down, so it was downtime
so you just lied about when your bot was last offline and how long for
mostly
you mostly lied?
I love that from arguing about a one-star review, you are now arguing about what is downtime and what is not
im using pycord
How would i make a @bot.event whenever someone votes on my bot, and it returns the users ID
No
alr
why do you take the bot down to code new features?
so you've just lied trying to get said reviews removed?
mostly
No?
Why would i lie if i know that it could cause a ban or removal
@long ferry bro I not able to submit servers..
like
when i submit the thing
its redirects me to the step 2
where i have to fill the server details.
Are you the user with the ownership of the server?
nah
but before this i was able to submit server without its os..
@long ferry
try adding it as the owner
yeah i tried it as well but same,,
idk it was happening till i deleted one of my servers to reapply for it...
why?
try that again later then
If you don't have ownership of the server you won't be able to add it
We used to allow administrators to add servers but the functionality doesn't work currently, so only the actual discord server owner can add servers to our website.
tbh i tried it 3 days ago and now once again/...
jod buddy
thanks for the info..
Have the owner add it and move it to a team, invite you to the team and then you can edit the page
thanks buddy.
after adding it if i transfer the os?
-team
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview
will it work?
What is os
of the server.
ownership
You don't need to transfer ownership of the actual discord server
Just have the owner add it to top.gg, add the server page to a team, and add you to the team
but the owner is banned buddy..
for topgg
Then their server shouldn't be on our website anyway
from*\
-appeal
If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).
Here's more resources to read through regarding appeals: Ban Appeals
Have them appeal.
Until he's unbanned you won't be able to add the server to our website, sorry
okayy thanks..
When do advertisements go into effect after an auction?
-auctions
We’re currently in the stage of Auctions Winners. This stage runs from <t:1689620400:F> (<t:1689620400:R>) to <t:1689706800:F> (<t:1689706800:R>), allowing winners to pay for their ads that will start to go live at <t:1689706800:F> (<t:1689706800:R>).
During this stage, users are unable to bid for next auctions.
Next Ads Go Live / Next Auctions Starting: <t:1689706800:F> (<t:1689706800:R>)
Next Auctions Ending: <t:1690225200:F> (<t:1690225200:R>)
Is that eastern time or what time zone is that
Whatever your Discord time is
Awesome thanks y’all
yeah it should show up in your time 
can I have some help? the reactionroles bot isn't working. I had to vote to make more roles so I did that but it still says I need to vote even tho when I went to the website it said I already voted
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
You need to wait for a bot reviewer to review your bot
-upto
@kind garnet
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Does anyone know of a bot that I can use in which players fill in an application in a text channel, finished applications are sent to another channel where admins can either accept or deny with reactions and then if they are accepted they get a specific role, if they are denied, they do not get any role
A very specific feature
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

Yea, you'll probably have to write something like that yourself
hello, people who are against my bot are commenting and denigrating without using it, can you please block this, I'm looking at my logs and I can't see anything that they are using It's amazing and 14 that gave 1 star for the version dasdasdhasjıda
Why can't I delete my server
@cyan palm
@pliant mauve
Your server is locked. You cant delete your server while being locked
DM @cyan palm if you want to get your server unlocked :)
Give him a a day or two to respond. He could be busy
@dreamy abyss
What review guideline do you want to report the reviews under? https://support.top.gg/support/solutions/articles/73000502504-review-guidelines
We do allow people to leave their opinion about your bot in reviews
Ok, I'm open to criticism too, no for those who write bad comments just because they piss me off, if they really criticize, I'll correct my mistakes
Do not abuse the review system.
Theres no indication at all regarding abuse on these 2-3 reviews, thus don't fall under our guidelines
keep in mind that "they have never used my bot per our logs" is not something we consider proof, as this can simply be faked and we have no valid way of confirming this being the case
they are commenting without using my bot like this and a person named tinygo there made that comment to annoy me and asked for money to remove it
Unless you have proof that I can visibly see and confirm being the case, not removable
he threw me his papara number to remove it for money
I'll throw another ss like this
How can I delete team? I'm typing name in the box but trash icon does not clickable
Hi, you can use webhooks https://docs.top.gg/resources/webhooks/
If you got further questions about the webhooks or API, ask in #topgg-api :)
Oh, thx bro🤍
Mind sending a screenshot? 👀
You have a bot linked to the team, you would need to transfer the bot to another team or delete the bot first
https://top.gg/bot/588472362467328006
Electra ile sunucunu denetimli, eğlenceli ve düzenli hale getir! Moderasyon, seviye, kayıt, eğlence ve daha fazlası için hemen ekle!
I doesn't wanna use team how do I make it without team?
There is no way to transfer a bot from a team to a person
So you would need to delete then submit the bot again
Awesome so bot needs to stuck in a team
my server page got locked, can someone help me out?
sure, you can reach out to the moderator mentioned on the lock message
i did no response .
who did you reach out to
can you just check the reason? thats what i need to know.
You should be able to view the reason on your end by accessing your server page and checking the lock banner on the top
148403195004059648
You can find your server page by going to https://top.gg/servers/Yourserverid
Yup thats the moderator who locked it
it says agaisnt discord TOs, but i wanted a more indept reason
148403195004059648 - the person who locked my page
Yup, they should be able to help you, be patient on a response from them, as we're volunteers 👍
oh alright, didnt know that sorry.
https://i.imgur.com/VpuJs0Z.png Im not sure what im doing wrong
Cc
known issue, theres no eta for a fix on that
just clear that field for now
Oh ok
Hi. Sorry for a dumb question, but how can I cancel a bot verification request?
by using the delete button on your bot page, this will remove it from top.gg and thus, from queue
Thanks
theres not no
RIP
how new does a bot need to be to be able to land in the trending new bots section, does anyone know?
asking cause we set up the topgg page on the 10th but we only got into the mechanics of the site a like two days ago
Recently added bots shown there if they get some votes
For sure, but I’m asking how recently do they have to be added - 3 days, a week or maybe even just this month? What is the cut off i mean?
I don't think that's public information.
The way I've always thought of it is its dynamic, there is no cutoff its just harder to stay trending new the longer the bot is listed.
But I dont know for sure
Just as an example, if a bot was approved and no other bot was approved after it, theoretically the last trending new bots would remain forever.
There is likely no exact cutoff, it just depends.
the factors of getting into trending are kept secret yeah
Ah alright that’s good to know thanks guys! I guess our mistake was to not go hard right from the start then, when we added our bot to topgg 😃 so now it’s gonna be hard. Makes sense that it’s not public tho
I can edit the description of my bot like the following example:?
#bot
-list 1
-list 2
yes the description supports markdown
is there any discord bot that translates discord messages into game inputs
just like those twitch bots
how i can fix this
so you can have a discord chat trying to control a game
Known issue, there's no fix and no eta currently
-how2search
@short furnace
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
couldnt find anything
In that case you can try to search on google
huh? this is the url and it is a valid png: https://i.imgur.com/BHyNRD2.png
One message removed from a suspended account.
Hello, is deleting false reviews made on the top,gg bot is requestable for the staff to delete?
as i have 4 false reviews made that they have not used the bot at all
and just to ruin the reviews and ratings
Just ping/mention reply to this message
We don't remove reviews because they never used your bot. We only remove reviews that break our guidelines
-guidelines
Okay, thanks
Hello, I have a little problem here.... But if you add a second one and remove the category, the error goes away... 
And I noticed that the server link in the field disappears after a while....
I think bot support server is too long for one category
Iirc it's 15 characters
It's just giving you the wrong error message
ah, did I understand you correctly that the category name should be up to 15 characters?
Correct, bot support server is too long
Got it, thanks. 
You most likely need to click the refresh servers button, log out and log back in
How do I delete my bot
What is the ETA for approval?
Recently checked bots were submited yesterday
So I guess you can safely assume that 2-3 days in the worst case so far
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
main-1ef8582bb2eb240a.js:1 DOMException: Failed to execute 'removeChild' on 'Node': The node to be removed is not a child of this node.
at xu (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:90106)
at Ri (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:101896)
at t.unstable_runWithPriority (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:129355)
at Ql (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:44986)
at Oi (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:99854)
at bi (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:95940)
at https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:45209
at t.unstable_runWithPriority (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:129355)
at Ql (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:44986)
at Yl (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:45154)
_e @ main-1ef8582bb2eb240a.js:1
fn @ main-1ef8582bb2eb240a.js:1
value @ main-1ef8582bb2eb240a.js:1
a.componentDidCatch.n.callback @ framework-79bce4a3a540b080.js:1
ha @ framework-79bce4a3a540b080.js:1
gu @ framework-79bce4a3a540b080.js:1
Ri @ framework-79bce4a3a540b080.js:1
t.unstable_runWithPriority @ framework-79bce4a3a540b080.js:1
Ql @ framework-79bce4a3a540b080.js:1
Oi @ framework-79bce4a3a540b080.js:1
bi @ framework-79bce4a3a540b080.js:1
(anonymous) @ framework-79bce4a3a540b080.js:1
t.unstable_runWithPriority @ framework-79bce4a3a540b080.js:1
Ql @ framework-79bce4a3a540b080.js:1
Yl @ framework-79bce4a3a540b080.js:1
Kl @ framework-79bce4a3a540b080.js:1
Me @ framework-79bce4a3a540b080.js:1
Xt @ framework-79bce4a3a540b080.js:1
c @ rocket-loader.min.js:1
main-1ef8582bb2eb240a.js:1 A client-side exception has occurred, see here for more info: https://nextjs.org/docs/messages/client-side-exception-occurred
Pls help 😄
Try another browser
Aight bro
Is it a problem if my bot ping is a bit high?
It's like 1.2k ms
A bit?

A little bit? Mine is running with a ping of 4ms what the do you do to make it 1.2k 💀😂
You can dm the mods for that
1.2k is abit low (my bot avarage 6k)

i added my server to top.gg, is there a way to show that someone voted for the server at a chat? Like if i vote that a bot says yt_mima voted for … server
Where are the add bot requirements?
Simplifying top.gg webhooks for all users, allowing non-developers and developers to use webhooks for their bot and server without confusing configuration.
i hope this helps you
ty
np
Help please
this is how it looks on my server
On your bot page, you are not allowed to: Include spam/junk, or completely irrelevant/nonsensical characters or phrases in your bot description or intentionally use up characters to reach the 200 character limit Mention NSFW or include any NSF...
Thanks
np
@long ferry
Really sorry but at that exact time I was making changes to my bot
So it was offline
I didnt review your bot
How do I resubm8t?
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
you can resubmit it like you have previously submitted it
-upto
@wild owl
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
SkyblockSquad look dm pls
I have a suggestion
Whenever you deny a bot due to offline, it would be better if they had a simple resubmit button which would simply resubmit the bot with the same description, html, invite url and all
Otherwise it's really hard to type the long url again
Well, you can also save your description in txt file
Yea mb, but I forgot to, it was just a suggestion tho
Because not everyone would think of this
Retyping the bot description is annoying yeah
why it calls my server null? thats not my server name
Ask the programmer of the bot
bro its a webhook
i used this
Ok "bro", ask the owner of that site
They have their own support server, you can ask there
@grand prism send me invite in dm pls?
Right there

what did you do?
look
its working fine, but it dont say my server name
did you set the server name?
uhm yes
Which site did u set up the webhook in?
Simplifying top.gg webhooks for all users, allowing non-developers and developers to use webhooks for their bot and server without confusing configuration.
Then it's definitely a problem inthe8r end
keep in mind that this is an unofficial tool not provided by top.gg itself, so best is to redirect questions towards their support server
They are not accessing the correct variable
or use #development to continue discussion 
again please use either #development or the support server of topgg-webhooks
ah sorry i didnt saw the message
@sturdy swan ik, but i cant press next
and now it dont show my server name 😦
lets talk about in #development dude
I can't run the /init command, it says it can only be run by the owner or authorized team
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Uh sorry
@next kestrel bro u denied my bot for no reason
My bot got denied 'for not having a proper help command'
But it has
@long ferry can you approve my bot?
It got denied for no reason
reach out to them asking what didnt work
You can reach out to them nonetheless and ask what happened
No
reach out to them if you wish to dispute your decline and asking them about what happened
Wait for their response
Ye ig
Ok bro thnx
He's offline and not replying
be patient

we are volunteers, we dont focus our lives entirely on top.gg
so please understand that some of us may not be available entirely
Aight bro no worries
How can I transfer ownership of a project? The other account is already marked as a creator but I can't find where to fully switch ownership
Hi how can I report someone
Depends on what you want to report someone for
!p el barco dilon baby
-botcommands
Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.
owner of topgg webhook bot is woo
So?
It was heads up
When did I ask
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
They have their own support server, leave it there
if its related to top.gg sure
such as a user here or a server/bot listed on top.gg
hi guys!
How do I get the top gg token from my bot?
The development app asked her to do the command to earn reward for voting!
thanks, have a good night!
Your welcome
hello my server got locked for nsfw emojis and the moderator who locked it has not added me back for a few days now
aka @cyan palm
You should be able to contact the moderator through direct messages
sending friend requests is not needed
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
oh its cause i wasn't in the server
They're in this server here, dming them should work
thank you
Ye it is
Was it ever going to be announced or anything? Are they doing anything about it? I stg it’s always broken.
its been 30min - check it twice lol
I've reported it
But it's 4:30 AM GMT so unlikely it'll be fixed atm
Is at least what could be the case, no clue
@tawny grotto @queen dune try again
workinggg
hello guys, do you know any bot that not allowed users to send message lesser than 4 words in an sentence
Exp: I can't said Hi, hello
only allowed to say something longer like: My name is Jake, and I live in China
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
-needdev
You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.
Takes a bit
cloudfair DNS and topgg server are slow, give it some time.
seems to be working fine now
it’s just slow for me
takes cloudfair 10 mins load even though im on 5G
it was down like an hour ago tho
for me its not slow though will keep an eye. just give it sometime
oh i just checked
ah
Got it
Thx
your welcome.
hello, when i post my bot's site, it goes as plain text without an embed at the bottom, how can I embed it to the bottom?
Hey, can you share some ss so we can understand your problem clearly
When I throw the site like this, I want the embed to appear under it.
Oh, this is top.gg it’s not discord itself
-wrongserver
Actually this one is mistaken too lol
i can help you in #development if you want
Let me ask you something, should I watch images with the codes of my site like their secrets on top.gg?
We cant provide you support with this problem yeah you should ask in #development channel instead
I really cant understand the question here, I guess you talk Turkish, turkce sorabilirsin sorunu
Aciklamakta zorluk cekiyorsan eger
websitedeki kodları top.gg deki botumun details kısmına yazarsam ordada bir şema oluşurmu
arka planı falan ayarlayabiliyoruz ya
HTML ve CSS kullanabiliyorsun
Customize etmek istiyorsan eger.
tamamdır teşekkür ederim yardımın için ingilizcem için kusura bakma biraz kötü
sanada 😄
how does the top filter on top.gg work? could someone explain that, thank you
please ping me when someone responds
Also our server does not pop up under some tags that we chose, we tried filtering it and it still wont pop up
Dm who removed it
while trying to assign a vote reward role the role i want to assign isnt visible
top.gg has admin perms and is above that role
Getinvite command allow for my bot?
top.gg bot doesn't do role rewards?
Hi… Hope everyone is doing alright today. I tried putting my server on top gg but my friend just checked and didn’t see it in their list of servers. Does it only show up for owners? Or did I not do it right 😅
Only the owner of the server can add/edit it by default, you can create a team and invite others
https://support.top.gg/support/solutions/articles/73000510559-teams-overview
What are Teams? Our Top.gg Teams feature enables multiple owners for communities and integrations on our site instead of a single owner. Today, these communities and integrations include Discord Servers, Discord Bots and DAOs. The Teams feature ...
Site seems to be unstable this morning.
Ohhhh I see, thank you! This was a huge help 
You?
I'm not an admin
I would just like to speak to a mod about this
ik
but like why do I dm u
u not admin
I have linked you the necessary resources if you're referring to a deletion of a bot on top.gg
I do not discuss deletions with users that are not the bot owners
Muah
The commands are working for me, are you sure you have authorization?
@next kestrel
Reach out to them through direct messages if you wish to dispute your decline
her dm is off
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
Hey! How can I add images to the bot page?
Using HTML or markdown
I am using this html file as my bot's description, It works normally in browser but does not work in top.gg (I checked using the Preview button):
https://gist.github.com/AmazingAkai/e1911afd64eb1bc084c286da8ef423c1
Top.gg page description. GitHub Gist: instantly share code, notes, and snippets.
All of this is not needed
<html lang="en">
<head>
</head>
<body>
</body>
</html>
hmm, i have to put the style tag outside head??
the top.gg page already has a head tag
so don't do it again
just use the style tags yeah
👍
Changed it but:
browser: https://akai.needs.rest/r/16972.png
top.gg: https://akai.needs.rest/r/83989.png
Top.gg page description. GitHub Gist: instantly share code, notes, and snippets.
ah, its due to top.gg's own styles conflicting with mine
still broken lol
https://akai.needs.rest/r/50909.png
i renamed all my classes
That works for me
Hi team
Keep in mind that preview is broken, save your changes to see them
Oh
Hello ! Is it possible to respond to an user review on my bot page ? And how can I do it if feasible ?
currently not possible due to site issues
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
@toxic zephyr the Economatic bot is ready for review now, whenever you get the chance, thank you for your patience.
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
whenever I go to vote for a bot on the server an error message appears, I have already restarted my phone etc and the error message continues
The website is still not opening it’s getting stuck at Proceeding of Cloudflare verify page
we're aware
Am I the only one with not loading issue?
see here
im haveing issue
it says my top gg account is sceduled for deleation and i cant undo it
Yup, a scheduled deletion cannot be undone, you'll have to wait a week for it to process
after the 7 days yes
thank you
How to use a Webhook URL
I want to ask about the My own bot sent to you, is it acceptable or rejected?
Your bot hasnt been reviewed yet
-notified
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
Ok
I made sure to say how to use command in note but it looks like somehow the reviewer did not understand or he read the "old note"
and the reviewer decline my bot what should i do?
You can DM the reviewer who declined your bot
what if they don't answer?
We all keep our DMs open. I'm pretty sure they will answer, just send your message and be patient
alr i will wait then
If they don't respond within a day, then you can DM an online moderator
alr thanks Mr odin

i am unable to list my discord server to top.gg
at the third step when i click on the confirm button it just goes back to step 2 and then the buttons keep on buffering when i go back to third step
@zinc oracleextremely sorry for the ping but can you help?
You may have to restart, open a new tab to https://top.gg/servers/new
and copy all the values over.
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
actually its not the first time this happened, i tried listing my server a few days ago too and faced the same issue. i thought that top.gg has some kind of member requirements to add a server but when i looked into it today and found out there's no such req (Atleast in the docs).
wait
i think it worked somehow
i went to the "Add a server" link and it showed an "edit" button instead of "Add server" this time
...
it clears everytime i close the tab even if i save the changes
someone help
can i expect a reply in this date?
Hi support, how to remember info from my rejected bot application ?
Can't find a reminder anywhere, and can't remember what I typed at the time
There's no option, next time you'll have to write it down somewhere in a document or something
You don't have a copy of the submission anywhere ?
Ohh, Sorry for the confusion, somewhere I once saw that on another site remember my previous application, can you add this in the future ?
Then you would have to leave feedback on the appropriate page and who knows, maybe someday they will add it
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
Thanks, Have a nice day 😎
Thanks, you too
I've submit my bot twice and the reason is repeated twice, what is reason??
and i edited on commands in website
Your bot was declined for being a clone
which we dont allow unmodified versions of
changing messages within the bot is not sufficient, it has to be a new feature that does not already exist on the clone
It's modified and I've added many commands to the bot.
then if you feel like your decline was incorrect, you can reach out to the reviewer
ok , i sent
I just did like 3 bids on auction but have no money in my account, and i just set my discord server up in a bot section promo + another promo for server with way too high max bugdet. can a staff cancel off this for me, or can i just not pay when i "win" so it cancels out
He doesn't reply yet
be patient
ok
@long ferry
-removebid
Want to request your bid be removed?
You must not have requested a removal in the past 30 days.
You must request it within 1 hour of making the bid.
You must not request it within 10 minutes of Auctions bidding ending.
Please open a ticket in #auctions-support by clicking on the button "Create Ticket".
Mention the category the bid was placed on.
Please wait patiently until a Support Associate arrives to assist you with your issue.
Note that we can deny bid removal requests at our discretion (for example: if the bid was clearly made to outbid someone else repeatedly.
one person posted two reports on my bot pulling down my bots rating
yes i know but they were banned for posting content which is against our rules so
still a valid review, even if they apparently violated your bots guidelines/server rules
bs but okay
Hello! Today stoped working Gamealerts bot. Is there some fixes for bot?
-wrongserver
@grim remnant
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
well it is over a hour ago now, and i dont have any money on the site at all so what will happen? will it just not advertise for me then?
just request a cancellation on that described
you did technically request within that hour by that message
if you dont pay a bid and have requested the cancellation after an hour has passed, you'll have your bid limit decreased
and iirc repeatedly, banned from auctions
does topgg know my email through my discord?
logging into top.gg, yes, which is mentioned on the authorization page of discord
if you wish to have that deleted, refer to https://support.top.gg/support/solutions/articles/73000502496-how-to-delete-your-user-account
Leaving so soon? We understand and will miss you! If you wish to permanently delete your user account on Top.gg, you can do so by taking the following steps: 1. Make sure that there are no Projects or Teams on your account. You can...
no just making sure
since I made a bid in the roblox category and want to know when I'm outbid
keep in mind that auctions emails may not be reliable, just giving you a heads up
oh are Discord DMs are
because I just made it so were i can get DMed about it
they aren't either
shucks
i wonder if i get my bot accepted and then i make an update in it does the update need to be checked before i release it or i can do whatever i want with my bot
once its approved you can make whatever changes needed without approval 👍
thank you
As long as it still follows our guidelines though
yep and that ^
so you check every bot when they update secretly?
they don't, but if you break the guidelines you risk your bot being removed and possibly you being banned, not worth the risk
seems fair enough
idk... Any ideas?
oh, okay :/
may I suggest that links from other sources that have a filename suffix of an image are also accepted? 😅
theres likely a security reason why these are supposed to be imgur
oh, maan. Sucks :/
But okay, have a great night ^^
Can you see my request, I hope it will be accepted, because I am tired
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
How do I submit my server? Is it just "Save Changes"?
yes
kk
@clear raft
oh-
hey so i got my bot accepted but when i try to search its name in top.gg i cant finnd it i search "good boy" i get 2 results and none of them is mine
Probably the site needs some time considering the fact that more than half an hour ago your bot was accepted
Personally, I would give the site a few hours to update any cache and so on
Also
just checked my bot page i found that thank you
the reviewer isn’t reply yet From yesterday
Please wait up to 24h for the reviewer to reply, if not you can bump the dms
i sent in dm Reviewer
Then wait up to 24h
ok, There are four hours left and it becomes 24 hours
You can bump your message after that
If there's still no response, let me know and I'll see what I can do
ok
-b 1128420367090856027 asking for stuff you should not be asking for
koko12#4080 was successfully banned.
@tulip grove
?
can confirm, they should not have asked
Indeed
How can you get the Name in the URL instead of the ID?
Its a legacy feature from when we had Certification. You can't get one right now
He has not reply yet
then give them a heads up and be patient after that
24 hours completed
Dm them with a reminder/bump then wait again. If you still don't get a response, reach out to a moderator
where ?
best is to just wait, since your bot was only declined yesterday
the very max I'd suggest to wait is 5 days, then you can reach out to a moderator about it
just keep in mind that we're volunteers and may not be entirely available for top.gg
ok no problem, But where Can I contact the supervisor here or in private?
direct messages
why Short Description so big?
is a bug
ok
Hi I’m having trouble seeing my discord server in the add server section
not sure if this is intended but you cannot use markdown images in long descriptions
can you elaborate
lemme edit your description to test
weird
hm weird i just resubmitted a test bot with an identical submission and it works 
tf
my tags were meme and image
also preview button shows old version of the description on the edit page
i made changes and it did not show the changes on the preview mode before i refreshed page
yeah thats known
ah
is the site down?
works for me
It’s a ad
It’s is a ad btw
I know
ad?
space that would normally have an ad in it
which isnt supposed to be there at all iirc
Hi hello again (~‾▿‾)~
Can anyone help me with mudae problem?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Hey is there any way to retrieve top.gg account once deleted 💀 i was trying to explore what happens and now I cant reverse it
After deletion is requested, it cannot be reverted. You'll need to wait a week
you can choose to login with your discord account again once the account deletion is done, yes
It will load then I get error not been able to vote in a few days now for any server
How do I accept terms and conditions to get different stickers to use in discord?
hey is it bad to have a HUGE help interface since i use embed for help it got so big that it praticly takes you whole screen is that against top.gg rules or smth like that?
Thats fine
but i saw peoples bot get decline beacause of big help boards
or smth like that
just to be safe im gonna make it like a book where you travell pages using reactions
We dont decline bots based on large help pages or having their help commands outside of their bot
hmm weird
Could you provide me a bot decline where that was the case?
We want a functional help command or somewhere to see your bots commands yes
Am I allowed to submit an “in-development bot”? I have a website and commands list for it with a working help command. It’s a global economy bot that is taking me a little while to write since it’s huge and customizable. I’d like to add it to Top.gg so I can get the Top.gg api vote webhook working in my code; or do I have to submit it when it’s out of the beta stage and in initial release?
recommended to only submit it when its functional
if it doesnt work during reviewing, it will get declined
I'd suggest doing so when its finished, then adding the webhook stuff afterwards
Alright, thank you.
id?
106130272566665216
-b 276151552929038336 here to annoy bot devs
.otter_sama.#0 was successfully banned.
You might want to delete they so no one like “hey what’s this do” and go on it and gets their acc hacked or something
I’m only saying this because I’m kinda wondering where it goes lol
Hi
whenever I go to vote for a bot on the server an error message appears, I have already restarted my phone etc and the error message continues
Hello, There was a little misunderstanding while reviewing the bot @quasi yoke.
The reason they said the bot command isn't working is on purpose. Baker is the default job, so you couldn't select it. You have it automatically.
I've already uploaded the bot again. Please accept it: https://top.gg/bot/1130832802691153940
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
?
How can I login to another account for voting purposes on discord bot list? Anyone please 🙏
You have to log out of one and log in to the other
Alternatively, use two browsers and have a different account logged in on the other
If you have gx opera, it has profiles that act as a separate browser without the need to install another browser like firefox or chrome
Hi guys, is there still no possible way to transfer ownership of the server on your website? Discord account got banned.
My members receive steam gems in return for voting for us each month & without being able to access to the $ for the auctions then imma have to change which website they vote on. thanks in advance
Why My Bot Didnt Add?
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
It may in verification process or your application is invalid or private or it got hit with 
And check here —> #mod-logs message
Please explain how your commands work in the description or create a help command, and then resubmit!
Also dm me next time! Or the reviewer that reviewed your bot
Hello , i made a A discord bot which called MongoWizard and its only have a /help and /generate a command which is generate a mongodb url database and sent to dm user and has cool down 5 minutes and its fully folow tos can i upload my bot to top.gg ?
I guess you can
I already have /help command.
Thanks for the answer
Dbot my guy
click the “Add” button on the top screen
enter everything thats needed to be entered
in the Add page
refresh?
In most cases, you'll need to refresh the servers, log out, and log back in
ye
do that
okay.
How can I do like this
<@&817055174613794826>
Is my bot submitted or not?
Not with this account, that's for sure
But yes, when you see such a message, now you have to wait for them to check your bot
Someone reply
Ho. Thanks.
It means my bot is submitted
No is no ID😶
I can't find this bot id.
1132853015997579367
Weird
Yea, now it's submitted
Yeah 😶.
I pray If my bot get approved
........
It depends if you prefer the easier or more demanding way. The easier one requires using an external site and the harder one requires you to setup the express app to receive requests from top.gg
How much time it take to get bot approved
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Thanks.
Unable to use img/svg in top.gg:
topgg https://akai.needs.rest/r/9799.png
browser https://akai.needs.rest/r/96309.png
<div class="giftify-icon">
<img src="https://i.imgur.com/6SeyQ1L.png" alt="">
</div>
not a bug, an issue with your css
your padding on your giftify-icons are removing the icons
Where to add this to the bot page?
Social -> Website URL
ok thx
you can use either markdown or html, theres a lot of resources online on how to use these
K
Is it too much?
removing it allows the icons to appear again
perhaps you can ask for help in #development
i have few files for js, css, html for the website, i have to move all the things in one file to put in description?
As far as I know, js in the bot description will not work
oh sad
In that case, it's probably best to use an iframe, but you'd have to host the page somewhere
ok ill try thx
Is the @small lantern bot still on your server?
Yes.
How wrong is the number?
Aha, you need to post the number using the API
Can you teach me in dms?
What language is your bot in?
Botghost bot.

Follow the docs over at https://docs.top.gg for posing server numbers
For further help you can ask in #topgg-api
Why do I get this error when trying to vote for a bot?
Try clearing cache and cookies. Or use a different browser 
Ok
Hey anybody can tell why friend got banned from this server
User I'd= 889784961257861131
That person isn't banned from our server
They joined and left earlier today, but they were not banned.
Is it possible for him to get banned if his other account got banned?
Something like ip ban or something
Yes, if they have another account or if their phone number was banned
@quasi yoke
What to do if the nickname of the bot is not updated on the site and the avatar is also not updated?
Click "refresh data" and then click "edit" and "save"
I have one more question, how to get link to post server count?
Where is this button located? I do not see her
Helped thanks
@sturdy swan
you should be able to just use the edit button to make changes to your bot page
how do i find my bot page again
thanks
You can also just add /edit to exact page
you have not submitted a bot since 2020
https://top.gg/bot/755084857280954550/edit if you are referring to that bot
apart from that yeah try adding again
if the bot was submitted successfully, it should have something in logs yes
How would you search for your own post?
Like the photo you sent.
To see its status.
Just paste in my own user id?
yes
Thanks
where do I go to see if my compeitor in a bid also paid for impressions
for example I won 5K impressions and they won like 600
and if they didn't pay for impressions do I get them all?
#auctions-support
hey how can i get people to know my bot even exists
One more thing, sorry.
How woudl I go about publishing?
I dont see a button for it.
press edit, fill everything out, save
-auctions if you wanna force it
We’re currently in the stage of Auctions Bidding. This stage runs from <t:1690311600:F> (<t:1690311600:R>) to <t:1690830000:F> (<t:1690830000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.
Next Ads Go Live / Next Auctions Starting: <t:1690311600:F> (<t:1690311600:R>)
Next Auctions Ending: <t:1690830000:F> (<t:1690830000:R>)
i aint got a single dollar on me
so no other way other than luck?
through having people vote for your bot and having it possibly show up higher in search
otherwise no
but to get hose people to vote for it you need people to know it exists
its just recursion rn
where if you want 1 thing the other thng is needed
Theres no other way than to have your bot get known

