#support

1 messages · Page 54 of 1

stray grotto
#

But the robot has a help command, how is that?!

grand prism
#

Don't ask me, contact bot reviewer who checked your bot

#

In DMs

stray grotto
#

ok

light rain
#

Your bot doesn't have a (working) help command or obvious point of entry. Please make sure your bot has a help command or has an explanation in the bot description.
if you like to dispute it please dm goodguyfrosty

sturdy swan
#

I can't find my owned servers

#

When i press add your server i kept refreshing but it wasn't showing my servers

long ferry
#

press refresh servers, then logout and back in

sturdy swan
#

No thanks

muted crater
#

Is @Goseal a real bot reviewer for Top.gg he has sent me a private message claiming he is

long ferry
#

@toxic zephyr

plucky sonnet
#

I cannot find the suppport email, can someone give me it?

long ferry
plucky sonnet
#

thank you

muted crater
#

I think its @toxic zephyr or maybe someone trying to impersonate him, i just want to double check it

muted crater
#

Hey @toxic zephyr did you send me a msg about reviewing my bot? Just making sure its you

muted crater
#

okay cool, thanks

stray grotto
#

i have help command

#

I just adjusted it for a long time

#

Maybe he tried it and I will modify it

#

look

long ferry
#

direct message the reviewer

#

they're the ones who can help

stray grotto
#

Well, but it's offline now.

#

Anyway I sent him a message until he is Online

sturdy swan
#

Not letting me add

long ferry
# sturdy swan

try a different browser, brave might cause such issues

sturdy swan
#

Im on opera

long ferry
#

also ensure you're trying to add the server as the user with ownership

#

operagx might cause that issue too

#

or opera itself

plucky sonnet
#

I have a very simple question, can bot reviews be deleted if its like 1star and has nothing to do with the bot, like if it was posted by a troller or something like that?

grand prism
#

If it breaks the guidelines then yes

fierce root
#

Does the website work properly on Opera GX? Everytime I try to vote it asks me to login, but there's no button to

#

Every time I try to access the homepage I get a Cloudflare error 504

gloomy shell
#

we do not recommend using opera or brave

#

it causes issues with logging in yes

fierce root
#

alright sounds good

#

Are there any plans to fix the issue? Just wondering, I'm sure you get this question a lot

plucky cloak
#

Hey, just wondering what the issue is with this URL?

#

Ping when replying please

visual pilot
cobalt sleet
#

No

fluid rapids
#

One message removed from a suspended account.

subtle rover
shrewd stone
light rain
granite grail
#

My votes dont count on pc for whatever reason, and when I attempt to do it on mobile it says i need a verified discord account to authorize top.gg even though my account is authorized. A few of my friends are having the issue where pc doesnt work aswell.

#

the issues with verifying is probably a discord issue instead of top.gg but here are screenshots anyways

#

i know my votes arent working because i can never redeem any rewards after clicking vote and if i reload the page i can already vote again immediately after

grand prism
#

Are you sure it's the right account?

#

I see a tag there that I personally didn't notice when I tried to authorize top.gg

shrewd stone
granite grail
#

oh yo wait

#

thats weird

#

i never signed in as that

#

ill change that and let you know lol

#

i feel dumb

#

bro that worked

#

for mobile at least

#

pc still not working but

#

i can deal with that

plucky cloak
#

What does voting do to a server?

forest brook
#

He is creating alt accounts

#

Voting 1 star every time

#

I reached out to him, he blocked me after several dont care's

forest brook
#

Now can we get it removed?

long ferry
forest brook
#

Its definitely Alt!

long ferry
#

Nor is it valid proof when it coincidentally is being made on the same time

forest brook
#

Same reason

#

And Timing too

#

Exactly when he blocked me

#

A review is left saying the exact same

#

ANDD

#

Bot didnt record ANY downtime in past 2 days

#

ANY of it

#

And review is left 6 hours ago

#

If you think this doesn't add up to the fact that he is abusing the bot and review system at the same time i give up

shrewd stone
forest brook
#

They did

shrewd stone
forest brook
#

Bro

#

Itz the same person

#

S*

shrewd stone
#

Which is created on 13 Jul 2018

#

It's not

forest brook
#

I DMed them

#

Its the same person

#

They even talked me about how bad bot it was

#

But also refusing to answer any of my questions

#

Btw, i didnt share my bots page and neither the account of the person, how do you know that that guy is the person who left the review?

#

His nme on discord is Sir Robert Walpole

#

Not Robert Walpole

#

You can even see it on the review page

shrewd stone
forest brook
#

He did

#

I wouldn't contact him of he didnt

#

Im not that dimb

#

And he wouldn't also talk about how bad the bot is

shrewd stone
forest brook
#

By sending him a friend request

shrewd stone
#

And why does his ID say it's 5 years old?

shrewd stone
forest brook
#

By friend request

#

Just crazy how you are on his side

#

While i didnt share my bots page

#

Didnt share the account of mine or the reviewers

#

And you are complaining that its not the person

shrewd stone
#

I just looked up his Id and it said 5 years old

forest brook
#

Doesn't say 5 years does it?

long ferry
#

Once again, this is a valid review and not removable

forest brook
#

Even after this evidence?

light rain
shrewd stone
light rain
#

his id is 1128719577426169956

forest brook
shrewd stone
forest brook
#

No, you put incorrect id

shrewd stone
#

the site should have noticed that obv

forest brook
#

Ofc its going to give you wrong timing

forest brook
shrewd stone
forest brook
#

Why should it return invalid id?

sturdy swan
#

im using pycord, how would i make like a @bot.event where i get a notification whenever someone votes on my bot and their ID. i've looked at the docs and couldnt find an7ything like this ]

shrewd stone
forest brook
shrewd stone
forest brook
#

Plus if created time is in the past

#

How do you know its not valid

light rain
shrewd stone
#

So the site is bad

#

Idk why you support that site so much

forest brook
#

Its not bad

forest brook
shrewd stone
forest brook
#

The big old prime minister

forest brook
shrewd stone
#

how is an account being 6 days old proof of anything

#

and you already admitted your bot is down all the time

forest brook
#

Please

#

I even said it recorded no downtime in past 2 days

shrewd stone
shrewd stone
#

2 full days?

forest brook
#

That says expect Downtimes

shrewd stone
#

How could anyone complain

#

yeah, downtimes

#

bot offline

#

people no like

forest brook
shrewd stone
#

It was offline 2 days ago

forest brook
#

It was yes, but a new review came 6 hours ago

#

Stating the same thing

shrewd stone
#

So? Could be because of earlier downtime

forest brook
#

Downtime more than 42 hours ago?

shrewd stone
#

of course

forest brook
#

Plus, downtimes mostly are like 2-3 minutes

shrewd stone
#

1440 minutes, ended yesterday

#

so either you are lying there or now

forest brook
#

Thats maintenance

shrewd stone
#

So? Bot is down

#

Who cares what it is for

forest brook
#

For making 3 new features

#

I code bot alone

#

I cant code 60 lines in 3 seconds

#

And i have life outside discord

shrewd stone
#

You don't think maintenance is downtime

#

thats kinda crazy

forest brook
#

I love how you ignored everything else i said

shrewd stone
#

There is no need to take a bot offline to code new features

#

and your bot was down, so it was downtime

#

so you just lied about when your bot was last offline and how long for

shrewd stone
#

you mostly lied?

grand prism
#

I love that from arguing about a one-star review, you are now arguing about what is downtime and what is not

sturdy swan
#

im using pycord

How would i make a @bot.event whenever someone votes on my bot, and it returns the users ID

forest brook
sturdy swan
#

alr

shrewd stone
long ferry
#

so you've just lied trying to get said reviews removed?

forest brook
#

Why would i lie if i know that it could cause a ban or removal

flat dome
#

@long ferry bro I not able to submit servers..

long ferry
#

could you elaborate what issue you're getting

#

what tells you you can submit servers

flat dome
#

when i submit the thing

#

its redirects me to the step 2

#

where i have to fill the server details.

flat dome
#

i did not get you

long ferry
#

Are you the user with the ownership of the server?

flat dome
#

but before this i was able to submit server without its os..

#

@long ferry

long ferry
#

try adding it as the owner

flat dome
#

idk it was happening till i deleted one of my servers to reapply for it...

#

why?

long ferry
gloomy shell
# flat dome nah

If you don't have ownership of the server you won't be able to add it

#

We used to allow administrators to add servers but the functionality doesn't work currently, so only the actual discord server owner can add servers to our website.

flat dome
gloomy shell
#

Have the owner add it and move it to a team, invite you to the team and then you can edit the page

flat dome
gloomy shell
#

-team

wild stoneBOT
#

topgg How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

flat dome
#

will it work?

flat dome
#

after adding it if i transfer the os?

gloomy shell
#

What is os

flat dome
#

of the server.

flat dome
gloomy shell
#

You don't need to transfer ownership of the actual discord server

#

Just have the owner add it to top.gg, add the server page to a team, and add you to the team

flat dome
#

for topgg

gloomy shell
#

Then their server shouldn't be on our website anyway

flat dome
#

from*\

gloomy shell
#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

gloomy shell
#

Have them appeal.

flat dome
#

he did it about a month ago

#

appeal

#

and then no one responded so he deleted hi id

gloomy shell
#

Until he's unbanned you won't be able to add the server to our website, sorry

meager herald
#

When do advertisements go into effect after an auction?

wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Winners. This stage runs from <t:1689620400:F> (<t:1689620400:R>) to <t:1689706800:F> (<t:1689706800:R>), allowing winners to pay for their ads that will start to go live at <t:1689706800:F> (<t:1689706800:R>).

During this stage, users are unable to bid for next auctions.
Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1689706800:F> (<t:1689706800:R>)

Next Auctions Ending: <t:1690225200:F> (<t:1690225200:R>)
meager herald
#

Is that eastern time or what time zone is that

shrewd stone
meager herald
#

Awesome thanks y’all

long ferry
#

yeah it should show up in your time frog_yes

real ridge
#

can I have some help? the reactionroles bot isn't working. I had to vote to make more roles so I did that but it still says I need to vote even tho when I went to the website it said I already voted

long ferry
#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

kind garnet
#

My discord bot ist not in top.gg

vagrant wigeon
#

You need to wait for a bot reviewer to review your bot

vagrant wigeon
wild stoneBOT
#

@kind garnet

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

fringe sparrow
#

Does anyone know of a bot that I can use in which players fill in an application in a text channel, finished applications are sent to another channel where admins can either accept or deny with reactions and then if they are accepted they get a specific role, if they are denied, they do not get any role

grand prism
#

A very specific feature

long ferry
#

-how2search

wild stoneBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

long ferry
#

and

#

-needdev

wild stoneBOT
#

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

long ferry
grand prism
#

Yea, you'll probably have to write something like that yourself

tacit creek
#

hello, people who are against my bot are commenting and denigrating without using it, can you please block this, I'm looking at my logs and I can't see anything that they are using It's amazing and 14 that gave 1 star for the version dasdasdhasjıda

astral bridge
#

Why can't I delete my server

sturdy swan
#

@cyan palm

dreamy abyss
astral bridge
#

I already did

#

Edited everything that might break tos

dreamy abyss
#

Give him a a day or two to respond. He could be busy

dreamy abyss
tacit creek
#

Do not abuse the review system.

long ferry
#

Theres no indication at all regarding abuse on these 2-3 reviews, thus don't fall under our guidelines

#

keep in mind that "they have never used my bot per our logs" is not something we consider proof, as this can simply be faked and we have no valid way of confirming this being the case

tacit creek
long ferry
#

Unless you have proof that I can visibly see and confirm being the case, not removable

tacit creek
#

he threw me his papara number to remove it for money

#

I'll throw another ss like this

subtle moat
#

How can I delete team? I'm typing name in the box but trash icon does not clickable

sturdy swan
#

Hi

#

How i can use if user voted do event

dreamy abyss
dreamy abyss
subtle moat
dreamy abyss
subtle moat
dreamy abyss
subtle moat
#

Awesome so bot needs to stuck in a team

sturdy swan
#

my server page got locked, can someone help me out?

long ferry
#

sure, you can reach out to the moderator mentioned on the lock message

sturdy swan
#

i did no response .

long ferry
#

who did you reach out to

sturdy swan
#

can you just check the reason? thats what i need to know.

long ferry
#

You should be able to view the reason on your end by accessing your server page and checking the lock banner on the top

sturdy swan
#

148403195004059648

long ferry
#

Yup thats the moderator who locked it

sturdy swan
#

it says agaisnt discord TOs, but i wanted a more indept reason

#

148403195004059648 - the person who locked my page

long ferry
#

Yup, they should be able to help you, be patient on a response from them, as we're volunteers 👍

sturdy swan
#

oh alright, didnt know that sorry.

elfin zephyr
thin mural
#

Cc

long ferry
#

just clear that field for now

elfin zephyr
#

Oh ok

alpine sandal
#

Hi. Sorry for a dumb question, but how can I cancel a bot verification request?

long ferry
#

by using the delete button on your bot page, this will remove it from top.gg and thus, from queue

alpine sandal
#

Thanks

gleaming rune
#

Is there any possible way that i could change my top.gg account to my new account?

long ferry
#

theres not no

gleaming rune
#

RIP

manic panther
#

how new does a bot need to be to be able to land in the trending new bots section, does anyone know?

#

asking cause we set up the topgg page on the 10th but we only got into the mechanics of the site a like two days ago

cyan palm
manic panther
zinc oracle
#

I don't think that's public information.

The way I've always thought of it is its dynamic, there is no cutoff its just harder to stay trending new the longer the bot is listed.

#

But I dont know for sure

#

Just as an example, if a bot was approved and no other bot was approved after it, theoretically the last trending new bots would remain forever.

There is likely no exact cutoff, it just depends.

long ferry
#

the factors of getting into trending are kept secret yeah

manic panther
#

Ah alright that’s good to know thanks guys! I guess our mistake was to not go hard right from the start then, when we added our bot to topgg 😃 so now it’s gonna be hard. Makes sense that it’s not public tho

hollow berry
#

I can edit the description of my bot like the following example:?
#bot
-list 1
-list 2
image

long ferry
#

yes the description supports markdown

short furnace
#

is there any discord bot that translates discord messages into game inputs

#

just like those twitch bots

hollow berry
#

how i can fix this

short furnace
#

so you can have a discord chat trying to control a game

cyan palm
wild stoneBOT
#

@short furnace

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

short furnace
cyan palm
short furnace
#

tried that too

#

i am semi convinced that it doesnt exist

timber rose
#

Hi, how can I advertise

#

Already got some credit on web page

noble vine
#

huh? this is the url and it is a valid png: https://i.imgur.com/BHyNRD2.png

fluid rapids
shadow iris
#

Hello, is deleting false reviews made on the top,gg bot is requestable for the staff to delete?

as i have 4 false reviews made that they have not used the bot at all
and just to ruin the reviews and ratings

Just ping/mention reply to this message

gloomy shell
#

-guidelines

alpine sandal
#

Hello, I have a little problem here.... But if you add a second one and remove the category, the error goes away... firEyes_right
And I noticed that the server link in the field disappears after a while....

gloomy shell
#

I think bot support server is too long for one category

#

Iirc it's 15 characters

#

It's just giving you the wrong error message

alpine sandal
#

ah, did I understand you correctly that the category name should be up to 15 characters?

gloomy shell
#

Correct, bot support server is too long

alpine sandal
#

Got it, thanks. blobfoxsignthx

sturdy swan
#

why dont my servers show up when i try add my server

#

@gloomy shell

grand prism
#

You most likely need to click the refresh servers button, log out and log back in

wild owl
#

How do I delete my bot

wild owl
#

What is the ETA for approval?

grand prism
#

Recently checked bots were submited yesterday

#

So I guess you can safely assume that 2-3 days in the worst case so far

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

vivid igloo
#

main-1ef8582bb2eb240a.js:1 DOMException: Failed to execute 'removeChild' on 'Node': The node to be removed is not a child of this node.
at xu (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:90106)
at Ri (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:101896)
at t.unstable_runWithPriority (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:129355)
at Ql (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:44986)
at Oi (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:99854)
at bi (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:95940)
at https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:45209
at t.unstable_runWithPriority (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:129355)
at Ql (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:44986)
at Yl (https://cdn.top.gg/builds/_next/static/chunks/framework-79bce4a3a540b080.js:1:45154)
_e @ main-1ef8582bb2eb240a.js:1
fn @ main-1ef8582bb2eb240a.js:1
value @ main-1ef8582bb2eb240a.js:1
a.componentDidCatch.n.callback @ framework-79bce4a3a540b080.js:1
ha @ framework-79bce4a3a540b080.js:1
gu @ framework-79bce4a3a540b080.js:1
Ri @ framework-79bce4a3a540b080.js:1
t.unstable_runWithPriority @ framework-79bce4a3a540b080.js:1
Ql @ framework-79bce4a3a540b080.js:1
Oi @ framework-79bce4a3a540b080.js:1
bi @ framework-79bce4a3a540b080.js:1
(anonymous) @ framework-79bce4a3a540b080.js:1
t.unstable_runWithPriority @ framework-79bce4a3a540b080.js:1

#

Pls help 😄

unborn hinge
#

Try another browser

wild owl
#

Is it a problem if my bot ping is a bit high?

#

It's like 1.2k ms

visual chasm
#

A bit?

west oracle
sturdy swan
#

Hello I would like to a mod about a bot remove from top.gg

sturdy swan
light rain
light rain
sturdy swan
#

i added my server to top.gg, is there a way to show that someone voted for the server at a chat? Like if i vote that a bot says yt_mima voted for … server

fringe cave
#

Where are the add bot requirements?

sturdy swan
#

i hope this helps you

#

ty

#

np

fringe cave
sturdy swan
sturdy swan
#

thats what i need

#

😄

#

perfect

sturdy swan
# fringe cave Help please
fringe cave
#

Thanks

sturdy swan
#

np

wild owl
#

@long ferry

#

Really sorry but at that exact time I was making changes to my bot

#

So it was offline

long ferry
#

I didnt review your bot

wild owl
#

How do I resubm8t?

wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

long ferry
#

you can resubmit it like you have previously submitted it

wild owl
#

Oh

#

Can you review it now

fluid birch
wild stoneBOT
#

@wild owl

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

wild owl
#

Aight

#

Btw a suggestion

sturdy swan
#

SkyblockSquad look dm pls

wild owl
#

I have a suggestion

#

Whenever you deny a bot due to offline, it would be better if they had a simple resubmit button which would simply resubmit the bot with the same description, html, invite url and all

#

Otherwise it's really hard to type the long url again

shrewd stone
#

I also have a suggestion

#

If you submit your bot, make sure it's online

wild owl
#

I know that's a better thing to do

#

But just in case

grand prism
#

Well, you can also save your description in txt file

wild owl
#

Yea mb, but I forgot to, it was just a suggestion tho

#

Because not everyone would think of this

shrewd stone
#

Retyping the bot description is annoying yeah

sturdy swan
#

why it calls my server null? thats not my server name

shrewd stone
sturdy swan
#

bro its a webhook

sturdy swan
shrewd stone
grand prism
#

They have their own support server, you can ask there

sturdy swan
#

@grand prism send me invite in dm pls?

grand prism
#

Right there

wild owl
sturdy swan
sturdy swan
#

its working fine, but it dont say my server name

#

did you set the server name?

#

uhm yes

wild owl
#

Which site did u set up the webhook in?

sturdy swan
wild owl
#

Then it's definitely a problem inthe8r end

long ferry
wild owl
#

They are not accessing the correct variable

long ferry
sturdy swan
#

@sturdy swan its stuck and i cant press next, but i finished the steps

#

its the end

long ferry
#

again please use either #development or the support server of topgg-webhooks

sturdy swan
#

@sturdy swan ik, but i cant press next

#

and now it dont show my server name 😦

shrewd stone
#

Not here

sturdy swan
knotty mica
#

I can't run the /init command, it says it can only be run by the owner or authorized team

long ferry
#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

knotty mica
#

Uh sorry

wild owl
#

@next kestrel bro u denied my bot for no reason

#

My bot got denied 'for not having a proper help command'

#

But it has

#

@long ferry can you approve my bot?

#

It got denied for no reason

long ferry
#

reach out to them asking what didnt work

wild owl
#

They supplied the error

long ferry
#

You can reach out to them nonetheless and ask what happened

wild owl
#

Can I submit the bot now and can YOU review it?

#

Because they are offline atm

long ferry
#

No

#

reach out to them if you wish to dispute your decline and asking them about what happened

#

Wait for their response

wild owl
#

Ok bro

#

Can I dm them?

sturdy swan
#

Ye ig

long ferry
#

Yes, thats how you dispute a decline

wild owl
#

Ok bro thnx

wild owl
#

He's offline and not replying

long ferry
#

be patient

wild owl
long ferry
#

we are volunteers, we dont focus our lives entirely on top.gg

#

so please understand that some of us may not be available entirely

wild owl
#

Aight bro no worries

sturdy swan
#

How can I transfer ownership of a project? The other account is already marked as a creator but I can't find where to fully switch ownership

loud dome
#

Hi how can I report someone

grand prism
ornate lodge
#

!p el barco dilon baby

long ferry
#

-botcommands

wild stoneBOT
#

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

soft star
shrewd stone
soft star
shrewd stone
#

When did I ask

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

shrewd stone
#

They have their own support server, leave it there

long ferry
#

such as a user here or a server/bot listed on top.gg

hidden sapphire
#

hi guys!

#

How do I get the top gg token from my bot?

#

The development app asked her to do the command to earn reward for voting!

hidden sapphire
#

thanks, have a good night!

soft star
#

Your welcome

sturdy swan
#

hello my server got locked for nsfw emojis and the moderator who locked it has not added me back for a few days now

#

aka @cyan palm

long ferry
#

You should be able to contact the moderator through direct messages

#

sending friend requests is not needed

wild stoneBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

sturdy swan
long ferry
#

They're in this server here, dming them should work

sturdy swan
queen dune
#

Is Top.gg website down? Having trouble accessing after cloud flare check

tawny grotto
tall pond
#

Was it ever going to be announced or anything? Are they doing anything about it? I stg it’s always broken.

torn kite
#

its been 30min - check it twice lol

long ferry
#

I've reported it

#

But it's 4:30 AM GMT so unlikely it'll be fixed atm

#

Is at least what could be the case, no clue

#

@tawny grotto @queen dune try again

tawny grotto
tardy oasis
#

hello guys, do you know any bot that not allowed users to send message lesser than 4 words in an sentence

Exp: I can't said Hi, hello
only allowed to say something longer like: My name is Jake, and I live in China

long ferry
#

-how2search

wild stoneBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

long ferry
#

-needdev

wild stoneBOT
#

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

sturdy swan
#

Why is the vote not counted?

#

Top.gg is down only for me or ?

shrewd stone
soft star
cerulean ember
#

seems to be working fine now

soft star
#

takes cloudfair 10 mins load even though im on 5G

#

it was down like an hour ago tho

cerulean ember
#

for me its not slow though will keep an eye. just give it sometime

cerulean ember
soft star
soft star
tacit creek
#

hello, when i post my bot's site, it goes as plain text without an embed at the bottom, how can I embed it to the bottom?

lethal bolt
tacit creek
lethal bolt
#

-wrongserver

#

Actually this one is mistaken too lol

stoic socket
tacit creek
lethal bolt
#

We cant provide you support with this problem yeah you should ask in #development channel instead

lethal bolt
#

Aciklamakta zorluk cekiyorsan eger

tacit creek
#

arka planı falan ayarlayabiliyoruz ya

lethal bolt
#

Customize etmek istiyorsan eger.

tacit creek
lethal bolt
#

Problem degil ne demek :)) iyi gunler.

tacit creek
novel socket
#

how does the top filter on top.gg work? could someone explain that, thank you

#

please ping me when someone responds

#

Also our server does not pop up under some tags that we chose, we tried filtering it and it still wont pop up

sturdy swan
#

Hi could I talk to an admin about a bot that got removed from top.gg

sturdy swan
#

while trying to assign a vote reward role the role i want to assign isnt visible

#

top.gg has admin perms and is above that role

#

Getinvite command allow for my bot?

shrewd stone
gloomy sparrow
#

Hi… Hope everyone is doing alright today. I tried putting my server on top gg but my friend just checked and didn’t see it in their list of servers. Does it only show up for owners? Or did I not do it right 😅

shrewd stone
# gloomy sparrow Hi… Hope everyone is doing alright today. I tried putting my server on top gg bu...

Only the owner of the server can add/edit it by default, you can create a team and invite others

https://support.top.gg/support/solutions/articles/73000510559-teams-overview

errant beacon
#

Site seems to be unstable this morning.

gloomy sparrow
sturdy swan
shrewd stone
sturdy swan
#

I would just like to speak to a mod about this

#

ik

#

but like why do I dm u

#

u not admin

shrewd stone
#

When did I suggest you dm me

#

Dm the mod who removed the bot

long ferry
#

I have linked you the necessary resources if you're referring to a deletion of a bot on top.gg

I do not discuss deletions with users that are not the bot owners

timber rose
#

Muah

sturdy swan
#

The commands are working for me, are you sure you have authorization?

#

@next kestrel

long ferry
#

Reach out to them through direct messages if you wish to dispute your decline

sturdy swan
#

her dm is off

wild stoneBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

west nacelle
#

Hey! How can I add images to the bot page?

grand prism
#

Using HTML or markdown

clear raft
shrewd stone
clear raft
#

hmm, i have to put the style tag outside head??

shrewd stone
#

the top.gg page already has a head tag

#

so don't do it again

#

just use the style tags yeah

clear raft
#

👍

clear raft
#

ah, its due to top.gg's own styles conflicting with mine

#

i renamed all my classes

shrewd stone
clear raft
#

it works for me but only in browser, not in top.gg

wanton sentinel
#

Hi team

long ferry
clear raft
#

Oh

pliant sedge
#

Hello ! Is it possible to respond to an user review on my bot page ? And how can I do it if feasible ?

long ferry
#

currently not possible due to site issues

sturdy swan
#

@next kestrel

#

dm accept pls

wild stoneBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

muted crater
#

@toxic zephyr the Economatic bot is ready for review now, whenever you get the chance, thank you for your patience.

long ferry
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

verbal aspen
#

whenever I go to vote for a bot on the server an error message appears, I have already restarted my phone etc and the error message continues

slow plaza
#

The website is still not opening it’s getting stuck at Proceeding of Cloudflare verify page

long ferry
#

we're aware

rare heart
#

Am I the only one with not loading issue?

long ferry
sturdy swan
#

im haveing issue

#

it says my top gg account is sceduled for deleation and i cant undo it

long ferry
#

Yup, a scheduled deletion cannot be undone, you'll have to wait a week for it to process

sturdy swan
#

it was done by mistake

#

will i be able to recreate afterwards with same email

long ferry
#

after the 7 days yes

sturdy swan
#

thank you

rotund wagon
#

How to use a Webhook URL

soft star
orchid vapor
#

I want to ask about the My own bot sent to you, is it acceptable or rejected?

zinc oracle
#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

orchid vapor
#

Ok

storm cedar
#

I made sure to say how to use command in note but it looks like somehow the reviewer did not understand or he read the "old note"
and the reviewer decline my bot what should i do?

cyan palm
storm cedar
cyan palm
#

We all keep our DMs open. I'm pretty sure they will answer, just send your message and be patient

storm cedar
#

alr i will wait then

cyan palm
#

If they don't respond within a day, then you can DM an online moderator

storm cedar
#

alr thanks Mr odin

cyan palm
sturdy swan
#

i am unable to list my discord server to top.gg

#

at the third step when i click on the confirm button it just goes back to step 2 and then the buttons keep on buffering when i go back to third step

sturdy swan
#

@zinc oracleextremely sorry for the ping but can you help?

zinc oracle
sturdy swan
#

actually its not the first time this happened, i tried listing my server a few days ago too and faced the same issue. i thought that top.gg has some kind of member requirements to add a server but when i looked into it today and found out there's no such req (Atleast in the docs).

#

wait

#

i think it worked somehow

#

i went to the "Add a server" link and it showed an "edit" button instead of "Add server" this time

#

...

#

it clears everytime i close the tab even if i save the changes

#

someone help

clear bay
#

Hey guys what is this?

grand prism
#

Your bot needs to be reviewed before it gets to top.gg website

clear bay
#

Oh

#

Okey

sturdy swan
#

can i expect a reply in this date?

jovial matrix
#

Hi support, how to remember info from my rejected bot application ?

#

Can't find a reminder anywhere, and can't remember what I typed at the time

grand prism
#

There's no option, next time you'll have to write it down somewhere in a document or something

jovial matrix
#

You don't have a copy of the submission anywhere ?

grand prism
#

No, top.gg removes this informations when a bot is rejected

jovial matrix
#

Ohh, Sorry for the confusion, somewhere I once saw that on another site remember my previous application, can you add this in the future ?

grand prism
#

Then you would have to leave feedback on the appropriate page and who knows, maybe someday they will add it

#
jovial matrix
#

Thanks, Have a nice day 😎

grand prism
#

Thanks, you too

orchid vapor
#

I've submit my bot twice and the reason is repeated twice, what is reason??

#

and i edited on commands in website

long ferry
#

Your bot was declined for being a clone

#

which we dont allow unmodified versions of

#

changing messages within the bot is not sufficient, it has to be a new feature that does not already exist on the clone

orchid vapor
#

It's modified and I've added many commands to the bot.

long ferry
#

then if you feel like your decline was incorrect, you can reach out to the reviewer

orchid vapor
#

ok , i sent

strange sky
#

I just did like 3 bids on auction but have no money in my account, and i just set my discord server up in a bot section promo + another promo for server with way too high max bugdet. can a staff cancel off this for me, or can i just not pay when i "win" so it cancels out

long ferry
#

be patient

orchid vapor
#

ok

long ferry
#

-removebid

wild stoneBOT
#

topgg Want to request your bid be removed?

topggDotYellow You must not have requested a removal in the past 30 days.
topggDotYellow You must request it within 1 hour of making the bid.
topggDotYellow You must not request it within 10 minutes of Auctions bidding ending.

topggDotRed Please open a ticket in #auctions-support by clicking on the button "Create Ticket".
topggDotRed Mention the category the bid was placed on.
topggDotRed Please wait patiently until a Support Associate arrives to assist you with your issue.

topggDotBlue Note that we can deny bid removal requests at our discretion (for example: if the bid was clearly made to outbid someone else repeatedly.

fierce swallow
#

one person posted two reports on my bot pulling down my bots rating

long ferry
#

one of them is a bug, will remove it

#

the other one is fine per our guidelines

fierce swallow
long ferry
#

still a valid review, even if they apparently violated your bots guidelines/server rules

fierce swallow
#

bs but okay

grim remnant
#

Hello! Today stoped working Gamealerts bot. Is there some fixes for bot?

wild stoneBOT
#

@grim remnant

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

strange sky
# long ferry -removebid

well it is over a hour ago now, and i dont have any money on the site at all so what will happen? will it just not advertise for me then?

long ferry
#

just request a cancellation on that described

#

you did technically request within that hour by that message

#

if you dont pay a bid and have requested the cancellation after an hour has passed, you'll have your bid limit decreased

#

and iirc repeatedly, banned from auctions

unreal ledge
#

does topgg know my email through my discord?

long ferry
unreal ledge
#

no just making sure

#

since I made a bid in the roblox category and want to know when I'm outbid

long ferry
#

keep in mind that auctions emails may not be reliable, just giving you a heads up

unreal ledge
#

because I just made it so were i can get DMed about it

long ferry
#

they aren't either

unreal ledge
#

shucks

versed forum
#

i wonder if i get my bot accepted and then i make an update in it does the update need to be checked before i release it or i can do whatever i want with my bot

stoic socket
#

once its approved you can make whatever changes needed without approval 👍

versed forum
#

thank you

long ferry
#

As long as it still follows our guidelines though

stoic socket
#

yep and that ^

versed forum
#

so you check every bot when they update secretly?

stoic socket
#

they don't, but if you break the guidelines you risk your bot being removed and possibly you being banned, not worth the risk

versed forum
#

seems fair enough

keen ginkgo
#

idk... Any ideas?

long ferry
#

currently not functional

#

no eta

keen ginkgo
#

oh, okay :/

may I suggest that links from other sources that have a filename suffix of an image are also accepted? 😅

long ferry
#

theres likely a security reason why these are supposed to be imgur

keen ginkgo
#

oh, maan. Sucks :/

But okay, have a great night ^^

buoyant thorn
#

Can you see my request, I hope it will be accepted, because I am tired

long ferry
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

little zealot
#

How do I submit my server? Is it just "Save Changes"?

long ferry
#

yes

little zealot
#

kk

sturdy swan
grand prism
clear raft
#

oh-

versed forum
#

hey so i got my bot accepted but when i try to search its name in top.gg i cant finnd it i search "good boy" i get 2 results and none of them is mine

grand prism
#

Probably the site needs some time considering the fact that more than half an hour ago your bot was accepted

#

Personally, I would give the site a few hours to update any cache and so on

versed forum
orchid vapor
#

the reviewer isn’t reply yet From yesterday

light rain
light rain
orchid vapor
#

ok, There are four hours left and it becomes 24 hours

supple mica
#

You can bump your message after that

#

If there's still no response, let me know and I'll see what I can do

orchid vapor
#

ok

dreamy abyss
#

-b 1128420367090856027 asking for stuff you should not be asking for

wild stoneBOT
#

upvote koko12#4080 was successfully banned.

river iron
#

@tulip grove

grand prism
#

?

supple mica
#

can confirm, they should not have asked

light rain
#

Indeed

gusty sleet
gloomy shell
#

Its a legacy feature from when we had Certification. You can't get one right now

orchid vapor
long ferry
#

then give them a heads up and be patient after that

orchid vapor
#

24 hours completed

supple mica
orchid vapor
#

where ?

long ferry
#

best is to just wait, since your bot was only declined yesterday

#

the very max I'd suggest to wait is 5 days, then you can reach out to a moderator about it

#

just keep in mind that we're volunteers and may not be entirely available for top.gg

orchid vapor
#

ok no problem, But where Can I contact the supervisor here or in private?

long ferry
#

direct messages

honest nimbus
#

why Short Description so big?

long ferry
#

is a bug

honest nimbus
#

when it will be fixed?

#

its looks ulga

orchid vapor
sturdy swan
#

Hi I’m having trouble seeing my discord server in the add server section

long ferry
#

press refresh servers, then logout and back in

#

that should show up your server

stoic socket
#

not sure if this is intended but you cannot use markdown images in long descriptions

long ferry
#

can you elaborate

stoic socket
#

returns this

#

i changed the images to HTML instead and it works fine

long ferry
#

lemme edit your description to test

stoic socket
#

i edited and it worked

#

but you can't initially submit it with markdown images

long ferry
#

weird

stoic socket
#

hm weird i just resubmitted a test bot with an identical submission and it works hmm

#

tf

long ferry
#

iirc tags?

stoic socket
#

my tags were meme and image

#

also preview button shows old version of the description on the edit page

#

i made changes and it did not show the changes on the preview mode before i refreshed page

long ferry
#

yeah thats known

stoic socket
#

ah

kindred eagle
#

is the site down?

stoic socket
#

works for me

soft star
soft star
long ferry
#

I know

honest nimbus
#

ad?

long ferry
#

space that would normally have an ad in it

#

which isnt supposed to be there at all iirc

peak blade
#

Hi hello again (~‾▿‾)~
Can anyone help me with mudae problem?

long ferry
#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

cosmic stone
#

Hey is there any way to retrieve top.gg account once deleted 💀 i was trying to explore what happens and now I cant reverse it

long ferry
#

After deletion is requested, it cannot be reverted. You'll need to wait a week

cosmic stone
#

alright

#

i will get my account back after 1 week right?

long ferry
#

you can choose to login with your discord account again once the account deletion is done, yes

sturdy swan
#

website off?

fickle bison
#

It will load then I get error not been able to vote in a few days now for any server

astral sable
#

How do I accept terms and conditions to get different stickers to use in discord?

long ferry
versed forum
#

hey is it bad to have a HUGE help interface since i use embed for help it got so big that it praticly takes you whole screen is that against top.gg rules or smth like that?

long ferry
#

Thats fine

versed forum
#

but i saw peoples bot get decline beacause of big help boards

#

or smth like that

#

just to be safe im gonna make it like a book where you travell pages using reactions

long ferry
#

We dont decline bots based on large help pages or having their help commands outside of their bot

versed forum
#

hmm weird

long ferry
#

Could you provide me a bot decline where that was the case?

#

We want a functional help command or somewhere to see your bots commands yes

noble vine
#

Am I allowed to submit an “in-development bot”? I have a website and commands list for it with a working help command. It’s a global economy bot that is taking me a little while to write since it’s huge and customizable. I’d like to add it to Top.gg so I can get the Top.gg api vote webhook working in my code; or do I have to submit it when it’s out of the beta stage and in initial release?

long ferry
#

recommended to only submit it when its functional

#

if it doesnt work during reviewing, it will get declined

#

I'd suggest doing so when its finished, then adding the webhook stuff afterwards

noble vine
#

Alright, thank you.

long ferry
#

id?

strong kite
long ferry
#

-b 276151552929038336 here to annoy bot devs

wild stoneBOT
#

upvote .otter_sama.#0 was successfully banned.

molten isle
#

You might want to delete they so no one like “hey what’s this do” and go on it and gets their acc hacked or something

#

I’m only saying this because I’m kinda wondering where it goes lol

long ferry
#

agreed

#

done

dense cliff
#

Hi

verbal aspen
#

whenever I go to vote for a bot on the server an error message appears, I have already restarted my phone etc and the error message continues

real horizon
#

Hello, There was a little misunderstanding while reviewing the bot @quasi yoke.
The reason they said the bot command isn't working is on purpose. Baker is the default job, so you couldn't select it. You have it automatically.

long ferry
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

shrewd stone
#

?

glad palm
#

How can I login to another account for voting purposes on discord bot list? Anyone please 🙏

grand prism
#

You have to log out of one and log in to the other

#

Alternatively, use two browsers and have a different account logged in on the other

#

If you have gx opera, it has profiles that act as a separate browser without the need to install another browser like firefox or chrome

carmine turret
#

Hi guys, is there still no possible way to transfer ownership of the server on your website? Discord account got banned.

My members receive steam gems in return for voting for us each month & without being able to access to the $ for the auctions then imma have to change which website they vote on. thanks in advance

timid zodiac
#

Why My Bot Didnt Add?

wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

soft star
soft star
quasi yoke
#

Also dm me next time! Or the reviewer that reviewed your bot

bitter siren
#

Hello , i made a A discord bot which called MongoWizard and its only have a /help and /generate a command which is generate a mongodb url database and sent to dm user and has cool down 5 minutes and its fully folow tos can i upload my bot to top.gg ?

unborn hinge
#

I guess you can

real horizon
steady locust
#

click the “Add” button on the top screen

#

enter everything thats needed to be entered

#

in the Add page

#

refresh?

grand prism
#

In most cases, you'll need to refresh the servers, log out, and log back in

neat violet
#

How can I do like this

odd socket
#

Hey

#

can't submit bot

neat violet
odd socket
grand prism
#

But yes, when you see such a message, now you have to wait for them to check your bot

odd socket
#

It means my bot is submitted

grand prism
#

You can search your bot id in #logs to make sure

odd socket
grand prism
#

Weird

odd socket
#

Check logs.

grand prism
#

Yea, now it's submitted

odd socket
jolly nest
#

Where can I find my User ID?

grand prism
neat violet
grand prism
#

It depends if you prefer the easier or more demanding way. The easier one requires using an external site and the harder one requires you to setup the express app to receive requests from top.gg

odd socket
#

How much time it take to get bot approved

cerulean ember
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

odd socket
clear raft
long ferry
#

not a bug, an issue with your css

#

your padding on your giftify-icons are removing the icons

onyx mural
#

Where to add this to the bot page?

long ferry
#

Social -> Website URL

onyx mural
#

Theres not

long ferry
#

oh during submitting, yeah thats a bug

#

should be available after submitting it

onyx mural
#

ok thx

odd socket
#

How to add image in the bot description in top.gg

long ferry
#

you can use either markdown or html, theres a lot of resources online on how to use these

clear raft
long ferry
#

removing it allows the icons to appear again

onyx mural
#

i have few files for js, css, html for the website, i have to move all the things in one file to put in description?

grand prism
#

As far as I know, js in the bot description will not work

onyx mural
#

oh sad

grand prism
#

In that case, it's probably best to use an iframe, but you'd have to host the page somewhere

onyx mural
#

ok ill try thx

brisk crown
#

Can someone please tell me why amount of servers on top.gg bot page isn't updating?

dreamy abyss
brisk crown
#

Yes.

dreamy abyss
#

How wrong is the number?

brisk crown
#

I mean amount, how many servers bot is in.

#

My bot is in 10 servers and it shows 0.

dreamy abyss
#

Aha, you need to post the number using the API

brisk crown
#

Can you teach me in dms?

dreamy abyss
#

What language is your bot in?

brisk crown
#

Botghost bot.

blissful harbor
dreamy abyss
brisk crown
#

Okay thanks!

outer drift
#

Why do I get this error when trying to vote for a bot?

dreamy abyss
outer drift
#

Ok

bronze wave
#

Hey anybody can tell why friend got banned from this server

User I'd= 889784961257861131

gloomy shell
#

That person isn't banned from our server

#

They joined and left earlier today, but they were not banned.

grand prism
#

Is it possible for him to get banned if his other account got banned?

#

Something like ip ban or something

gloomy shell
#

Yes, if they have another account or if their phone number was banned

calm kestrel
#

@quasi yoke

raw bear
#

What to do if the nickname of the bot is not updated on the site and the avatar is also not updated?

grand prism
#

Click "refresh data" and then click "edit" and "save"

brisk crown
raw bear
long ferry
#

on your bot page directly

#

on mobile, it can be found under the "Info" tab

raw bear
#

Helped thanks

echo sleet
#

@sturdy swan

white stone
#

How do I edit my unapproved bot on top.gg

long ferry
#

you should be able to just use the edit button to make changes to your bot page

white stone
#

how do i find my bot page again

grand prism
white stone
#

thanks

grand prism
#

You can also just add /edit to exact page

white stone
#

not found

#

bruh did it not go through

stoic socket
#

you have not submitted a bot since 2020

grand prism
#

Well, someone had same issue today

#

So i guess just try add it again

stoic socket
#

apart from that yeah try adding again

long ferry
#

if the bot was submitted successfully, it should have something in logs yes

sturdy swan
#

Like the photo you sent.

#

To see its status.

long ferry
#

discord search

sturdy swan
long ferry
#

yes

sturdy swan
#

Thanks

unreal ledge
#

where do I go to see if my compeitor in a bid also paid for impressions

#

for example I won 5K impressions and they won like 600

#

and if they didn't pay for impressions do I get them all?

long ferry
#

#auctions-support

versed forum
#

hey how can i get people to know my bot even exists

sturdy swan
#

How woudl I go about publishing?

#

I dont see a button for it.

long ferry
long ferry
wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1690311600:F> (<t:1690311600:R>) to <t:1690830000:F> (<t:1690830000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1690311600:F> (<t:1690311600:R>)

Next Auctions Ending: <t:1690830000:F> (<t:1690830000:R>)
versed forum
#

so no other way other than luck?

long ferry
#

through having people vote for your bot and having it possibly show up higher in search

#

otherwise no

versed forum
#

but to get hose people to vote for it you need people to know it exists

#

its just recursion rn

#

where if you want 1 thing the other thng is needed

long ferry
#

Theres no other way than to have your bot get known