support

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[raven sail]

My server got locked on top.gg for nsfw emojis. I have removed the emojis, where do I go to have it reviewed and unlocked?

https://top.gg/servers/1050946838099927081

[long ferry]

Reach out to the moderator mentioned on the lock message

[raven sail]

yeah I think I found them

if lostmywallet is dylan

[long ferry]

yeah

[supple mica]

[sturdy swan]

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

Hi when I try to post review, the review doesnt get posted

[toxic flicker]

@long ferry how can I change bot name in top.gg

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[toxic flicker]

Ty

[sturdy swan]

@long ferry

[sturdy swan]

..

hello

anyone developer here?

how to apply for very bot

[shell inlet]

-notdiscord if you want your bot to get verified by discord you should apply

[wild stone]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[shell inlet]

however if u want to add your bot to top.gg https://top.gg/bot/add

[sturdy swan]

that's what i am asking

[sturdy swan]

i have added it

[feral frost]

What is the current estimated wait time for bot reviews? Ping on reply please

[cerulean ember]

-upto

[wild stone]

@feral frost

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[feral frost]

Thanks

[shrewd stone]

You have submitted a bot 9 times already but still don't know?

[chrome rover]

Hey, I changed the name of my bot, but it's not reflected on the bot listing on the website. I cannot change it anywhere either.

[feral frost]

I said current bud

Last time I submitted a bot was a while ago

[shrewd stone]

You have always been able to estimate the time through #mod-logs

Just very surprised

[chrome rover]

mine took a couple of days to get verified after submitting

[feral frost]

There's a #support channel for a reason

[feral frost]

Thanks

[shrewd stone]

But why not look in #mod-logs

[chrome rover]

The ID is 1125742835946237992 btw. Appreciate any help 🙂

[feral frost]

Bro no one asked you to minimod, so if you're not gonna be helpful then please stfu

[shrewd stone]

Maybe after the 20th time you realize bots get declined there 🤣

[dreamy abyss]

-refreshdata

[wild stone]

@chrome rover

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[chrome rover]

Yeah, I tried that but it didn't actually refresh anything. But after you did it now it updated. Thanks!

Also, it seems I cannot specify background url, it says only png or jpg supported, but I provide an imgur png url that is valid... tried with jpg also, same issue.

[long ferry]

known issue

[chrome rover]

Aight, thanks for reply 🙂

[swift axle]

does top.gg have a server voting api

[long ferry]

what are you referring to? an api to know when someone voted?

[unborn crow]

how do i list a server

[wind quest]

Head over to top.gg => click Add => Discord server => Fill out => done

[unborn crow]

i already did that

but it never does anything

[wind quest]

What does it say?

[unborn crow]

i press save

[wind quest]

Can you provide some sort of screenshot?

[long ferry]

fill everything out here https://top.gg/servers/1030209252800864357/edit

[unborn crow]

and then i get error 404

[unborn crow]

Yea thats what i did

[long ferry]

then you're missing fields you should fill out or dont meet the requirements on these fields

ensure all fields are filled before saving

[unborn crow]

i did invite, short and long desc, catagories, and languages

and when i press save it doesnt even save it

its all empty

[wind quest]

Does it give any errors?

[long ferry]

done that for you now

try editing it

[unborn crow]

when i press view it does

[wind quest]

Try editing

Like aurel suggested

[unborn crow]

ok now it works

i just spammed random stuff untill it did

[wind quest]

Yeah now edit it to correct stuff.

[unborn crow]

i will, thanks

[wind quest]

Np

Thank Aurel :d

[unborn crow]

i used chatgpt for the description i aint writing all that shit again

[swift axle]

yeah but for a server not bot

[long ferry]

yes, webhooks

[sturdy swan]

@tender pulsar

[vivid flower]

Hello! I'd like to verify if my bot has been submitted. I've submitted but it took me back to step 2 without clear indication if it's gone through. Thanks in advance

[long ferry]

it hasnt

[vivid flower]

Thanks, I'll resubmit

[sturdy swan]

i cannot find any of my servers or the servers i have fully admin perms in
on the add server list on top.gg

Would like to list our server on Top.gg

[long ferry]

Press the refresh button on the server list, then logout and back in

[noble vine]

If it’s the weekend and votes count double, you can only vote once every 24 hours instead of once every 12?

[zinc oracle]

its still every 12 hours

[noble vine]

I voted over 12 hours ago and it’s saying I already voted

I have Vote Tracker reminders and it reminded me 2 hours ago, when I voted 14 hours ago it says I already voted.

Nvm just needed to refresh

[copper pumice]

Hi I’m having same issue as user above

I voted and it’s not adding to dank memer bot and it still shows I can vote

But when I go to topgg it says I already voted

[unkempt haven]

Same thing here but with Pokétwo

[shell inlet]

unsure about dank memer, I heard they're having issues for a while now

the site is accurate, pretty sure no ongoing issues regarding it, however I'll reconfirm

[copper pumice]

The bot was up and fully functioning when I voted. The vote shows it went through on top.gg but it did not get pushed to bot. Can someone re-push it?

Vote time was approx 2-230am ish UTC

[shell inlet]

that's not something on our control and i reckon dank memer developers can't do anything about it either so you probably have to let it go

they get millions of vote a month so technically they can't just track a single vote and provide rewards

[spare olive]

Paid €2.99 for Premium but not working in Spacey bot not receiving benefits in bots either

[shrewd stone]

What do you mean not working? Are you still getting ads?

[grand prism]

I don't know why but I think you've confused premium on top.gg with premium in bots

Premium on top.gg removes ads from the site, does not provide any benefits in individual bots

[spare olive]

Yes I’m still getting ads

[spare olive]

Thanks you are correct, worked it out now, thanks for your help

[shrewd stone]

Where

[spare olive]

I’ve sorted it now, I’ve activated wrong subscription

[long ferry]

again

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

stop randomly sending emojis in here

[rustic wasp]

I'm getting error

[steady locust]

hi how do i fix this error, i finished coding my bot but it keeps giving me this error

[long ferry]

#development

[rancid bobcat]

whats the best place to post a feature wish regarding the website?

[long ferry]

-feedback

[wild stone]

Please leave feedback on our official feedback page!

You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg.

[rancid bobcat]

Thanks mate!

[sturdy swan]

when posting a review on a server, the review doesnt get posted any reason?

[steady finch]

-credits

[wild stone]

@sturdy swan

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[grand prism]

You should use "refresh data" button for that

Then simply click "edit" and "save" after

[mental egret]

how do you pin the announcement? or is that just saying it will be at the top of the update tab?

[cyan palm]

The announcements you created will be shown in announcements tab, sorted by the creation date (latest on the top). And the latest announcement will be shown on your bot's main page at the top of your bot's description

[mental egret]

there is no announcements tab, only update and it not showing on the main page at all. I'm I doing something wrong here?

[long ferry]

Updates is the tab

but announcements are generally unreliable right now

[mental egret]

so that's what ~~you ~~Odin mean by it being on the main page??

[long ferry]

no clue

dont remember that existing

[mental egret]

ok

[river wedge]

Hello, does anyone know how can a bot be hosted on your website if it's against some TOS?

[grand prism]

If it's breaking Discord's ToS, it can't

[river wedge]

But if it broke another TOS, does not broke also discord TOS? 😄

Like Tik Tok

[cyan palm]

Sorry about that, I guess i remember wrong about the main page announcement

[mental egret]

it fine 👍

[long ferry]

-partnership

[wild stone]

Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at [e-mail] to discuss a partnership today!

[half shuttle]

hey so i lost access to a discord account of mine that was connected to a bot on top.gg . i need to edit the description of my bot on top.gg, but i can't login to edit it. i can show proof that i am the owner of the bot. how do i go about resolving this?

[meager fable]

Contact Discord to reset your password I guess?

[half shuttle]

i can't; the account is gone.

[long ferry]

If you cant login on the account anymore, only way is to transfer the bot, which can be done by proving you still own the bot

proving in the sense of still having access to the token for example, doing an eval on it

[half shuttle]

oh okay yeah i still have the token. how do i do an eval?

[long ferry]

you can reach out to a moderator if you do know how, we cant help with the technical aspect of "implementing an eval into your bot"

or changing your bots presence works too

[half shuttle]

okay thanks! by moderator, you mean a top.gg moderator right?

or an official discord admin?

[long ferry]

top.gg

[visual elbow]

Are payments for promotions only for the usa?

[zinc oracle]

auctions payments? any country fastspring supports iirc

[visual elbow]

i see. i tried adding funds but it keps telling me "for usa"

"Please checkout with a PayPal account from the United States. "

and if it try any other method i get this instead. "Invalid or missing Zip/Postal code. Please select the payment method to try again."

[zinc oracle]

probably something for #auctions-tickets then

[final olive]

Hola

[carmine gull]

Anyone else having trouble getting through cloudflare on mobile 🤦

[shadow barn]

why??

[shadow barn]

beef mean?

i have done voting but it doesnot show in mission

[long ferry]

Try again in 12 hours

[cobalt sleet]

It is

What do you mean?

We don't encourage any drama or ads that target your competitors if that's what you mean.

[sharp portal]

Hii, I have a problem with top.gg, it doesn't let me vote for anyone and after 3 seconds, it shows this

[long ferry]

Try visiting the voting page directly in your browser, not by clicking a link

[sharp portal]

I already tried, and nothing, it keeps coming out the same

[cyan palm]

you could try different browser and see if that fixes the issue

[sharp portal]

Okeyy

[sharp portal]

That worked, thank you very much!

[muted pier]

I need help to add my Verified discord bot to Top.gg

[long ferry]

Post the id here

@muted pier

[muted pier]

697675821917405184

[shrewd stone]

It's already on top.gg

[long ferry]

Yeah it was already added

If this wasn't done by you, reach out to a moderator who is available

As long as you're able to prove you own it

The bot was added by @daring anchor

[muted pier]

He’s the old owner, I can prove I own it

[median nacelle]

hi, can someone help me, this person is trolling giving a 1 star review for no actual reason :/
how can i report it or get it removed?

[muted pier]

Are you available?

[long ferry]

No

[muted pier]

@vagrant wigeon are you available to help me? 🙂

[vagrant wigeon]

im not right now but I might be able to help in a few minutes

[muted pier]

I would really appreciate that, no rush! Thank you 🙂

[unkempt folio]

review reporting should actually be a thing in top.gg. i have some weird comments in my bot's reviews section as well...dk what i can do about it :(

Top.gg earlier used to have option to reply to reviews, they've removed it now ig...tho reporting reviews should really be added to top.gg

[long ferry]

That is/was a thing, just not as a button at the moment, it did previously exist

[long ferry]

This existed too, disabled due to site issues

[minor kelp]

how do i make a channel with a link to voting

[ebon wyvern]

Hi Im trying to join an action but it says
and when I check my mail there is no mail from top.gg

[stoic socket]

you can report the bot on the bot's page

go to the three dots, then click "Report Bot" and fill in the popup

[weary crater]

Hey my bot till now not appearing in results

[long ferry]

Shows up for me "!BINGO"

[weary crater]

But here it showing lik this

[long ferry]

??

Shows up when searching for bingo too

Not seeing your issue

[weary crater]

ok

[long ferry]

Describe your issue

[thick blade]

hello! is possible i delete a bot in top.gg so already checked?

[long ferry]

? Can you elaborate?

[thick blade]

see, i want remove this 3 bots from DiscordBots. Is possible?

[long ferry]

Yes, just press the delete button

That's how you remove a bot from the site

[thick blade]

here don't show the delete button

[grand prism]

You have to go to the main page

[long ferry]

Press view

Then the delete button there

[thick blade]

ahhh

i'm so dumb

thanks for help

[feral frost]

I'd like to report 2 fake reviews for my bot. Link is: https://top.gg/bot/958046938245234778

Both reviewers just said "Bad bot" and left a 1 star rating

They also made fake reviews for my other bots as well. Link is: https://top.gg/bot/1127308739972694138

Same case, they just said "Bad bot" and left a 1 star rating

Links to the other bots affected:
https://top.gg/bot/1006238934738686072

https://top.gg/bot/860225230886273095

https://top.gg/bot/923238619655856139

[floral pagoda]

Please contact an online moderator about this

[feral frost]

In DMs?

[floral pagoda]

Yes

[feral frost]

Ok, thanks

[river wedge]

If my bot was rejected, do i have to add it again one more time?

[grand prism]

If you fixed the issue it was rejected for, yes

[river wedge]

I mean, i fixed, but i can't find the page anymore 😦

[grand prism]

Just use this link and fill everything as before

https://top.gg/bot/add

[median nacelle]

can someone help me with this?

[cerulean ember]

feel free to dm any online mod with ss of review (you can dm me too)

[viscid birch]

why isnt this workin tho

[torn wasp]

Hello is it normal that it doesn't work ?

[shrewd stone]

yes

[torn wasp]

why then ?

[shrewd stone]

It has been bugged for a long time

[cyan palm]

Known issue, no current eta

[unborn hinge]

It’s a bug

[torn wasp]

ah lol RIP

because I saw a bot page with a background image

there were some sparkles

[cyan palm]

Yes, older ones still working but you can't set a new one at the moment

[torn wasp]

bruh

auctions don't work too

[cyan palm]

for that you can use #auctions-support channel and please describe the issue you're having

[torn wasp]

Okay

[inland mist]

Hey am not able to vote for karuta and sofi how to fix plz help

[long ferry]

can you elaborate

[inland mist]

This

[long ferry]

try again in 12 hours, the bot might be out of sync

[inland mist]

Oh ok thnk u

[empty jolt]

I updated my bot's name via discord, how will it be updated via topgg?

[olive shard]

Please help me because of some discord bot verification issue my first bot with same name and code we are deleted from top.gg and everywhere so we back with new bot with same name and code but bot reviewer saying that my bot is unmodified source of Lunox but the Lunox support slash command but my bot didn't support slash In fact nothing matching with the source the bot reviewer attached and bot reviewer didn't answering the DM as well

[long ferry]

Your bot wasn't even declined half a day ago

Be patient and wait for a response from the bot reviewer

[olive shard]

But how they are saying my bot is an unmodified clone of other bots even both bot code are different both bot working system are different so how my bot is a clone bot

[long ferry]

like I said, wait for their response

they can further help you, as they made the decision to decline your bot

[sturdy swan]

Please help, nothing pops up when I try and add my server to top.gg

FYI; my alt account is the owner of my server

[long ferry]

only the owner can add it

[sturdy swan]

im the owner

im signed in with my alt

[long ferry]

press refresh servers, then logout and back in

[sturdy swan]

worked, thx

[rain spire]

Hello Guys

i found a Dead link on the top.gg Website ❌

( https://jobs.lever.co/Medal?department=Top.gg )

[long ferry]

-feedback

[wild stone]

Please leave feedback on our official feedback page!

You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg.

[rain spire]

do i need to report this there?

🤔

[long ferry]

Yeah just put it there

[sturdy swan]

@long ferry can u bump with top.gg?

[long ferry]

No

There's only voting

[sturdy swan]

ok thx

[inland grove]

Hello, is it possible to privately talk to a bot reviewer or it has to be done within this channel?

[long ferry]

If you're referring to a decline of your bot, the bot reviewer

Otherwise can just be asked here

[rain spire]

is it still (if it every been xd) possible to apply for a full time job?

[inland grove]

It's related to reviewing but I wouldn't really like to disclose it here, can I still DM someone about it?

[sacred current]

My bot page lacks a profile picture for a very long time now.
The id id correct and the bot has of course a profile picture
https://top.gg/bot/871322553698906142

[cyan palm]

-refreshdata

[wild stone]

@sacred current

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sacred current]

Ah nice. Thanks :D Tried refresh data but didnt click on edit afterwards

[clear egret]

guys can you give a bot that can generate images

[fossil shell]

Hi... Trying to get my bot added but keeps getting dissaproved because "It doesn't work" Added some logging on this round and reviewers are adding the bot with literally no permissions. Is there a test plan I could follow? What is the expected behavior of a bot with no permissions?

[supple mica]

This is outlined in our guidelines that bots are tested with the default permissions. (Send/Read messages, read message history etc.) - However your bot should provide proper information or error messages explaining why the command isn't working

do note users could add your bot with no permissions and just assume it doesn't work too

[fossil shell]

fair point

[sturdy swan]

the question of what all the bot must fill out in order to be added to top.gg?

[supple mica]

-guidelines

[wild stone]

@sturdy swan

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[supple mica]

https://top.gg/bot/new

[sturdy swan]

**im Mr. Afton :D **

[fossil shell]

That's helpful

[sturdy swan]

hey

[sturdy swan]

I'll wait now xd

[plucky nova]

https://top.gg/user/8861912754021924864
https://top.gg/user/212795145639165952 truly one of the sanest websites ever

[long ferry]

?

[plucky nova]

my profile was duplicated

idk who 8861912754021924864 is but it's linked to my acc

[long ferry]

There's 2 types of IDs, one is top.gg-based (given to you by top.gg) and the other one is your normal discord user id

Both go to your user page

[rain spire]

🤔

[sturdy swan]

i founded a bug

here it goes?

[long ferry]

-feedback

[wild stone]

Please leave feedback on our official feedback page!

You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg.

[sturdy swan]

here goes bugs?

[dreamy abyss]

You can send it here, or email support at https://support.top.gg/support/tickets/new

[sturdy swan]

where i copy my top.gg ID?

[dreamy abyss]

-topggid

[wild stone]

@sturdy swan

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[sturdy swan]

if he uses mobile so ?

[dreamy abyss]

same steps

[ripe agate]

#mod-logs message

Hello, my bot been removed with no reason even though it received hundred/thousand of votes every month for years, would it be possible at the very least to know why? Thanks.

[grand prism]

#mod-logs message

[dreamy abyss]

The reason is here:
#mod-logs message

Feel free to DM @zinc oracle for more info

[grand prism]

There is reason

[ripe agate]

Thanks!

[dreamy abyss]

So you should be able to submit your new bot at https://top.gg/bot/add
Just make sure to have a read of the guidelines first :)

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[dull igloo]

Can I give rewards if people vote for my server on top.gg?

(@ pls)

[dreamy abyss]

You sure can! https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

[wispy swallow]

Um Sorry for ping, @sudden radish can check my dm? Thank You

[obtuse sail]

Where to report bugs?
I get the following while visiting any vote page, which as a result makes me unable to vote at all...
Im using FireFox on Linux with UblockOrigin but it's not blocked by it...

When i manually open any of them, i get a recaptcha to verify human...

[mighty grove]

why this is not accepting the image link??

[mighty grove]

sorry for ping but please help me

[grand prism]

I don't think Staff pick means Staff members to be honest

[mighty grove]

ohh sorry

[grand prism]

Also, no, the background can't be set at the moment and top.gg knows it

[mighty grove]

ohk i was not aware about this

[sudden knoll]

pingety pong

[mighty grove]

thanks for informing

[mighty grove]

i pinged sorry

[sudden knoll]

all cool

[plucky nova]

why not just use the discord given snowflake

[stoic socket]

because there will eventually be not just discord stuff, theres minecraft, guilded etc planned

change was made in late 2021 iirc

it's just a confusing system, you can't easily find Top.gg ID and support tickets ask for it

maybe show it somewhere

[gloomy shell]

One day™️

[plucky nova]

why not just have a top.gg username system instead?

having a snowflake-type system for users that links to the exact same data as a discord snowflake is gonna get reeeaaal confusing

could also redirect the discord snowflake to the top.gg system instead of just having two paths show the exact same data

[gloomy shell]

Feel free to leave a suggestion at https://feedback.top.gg

wrong link

[plucky nova]

lol

[drowsy slate]

I have a question about the NSFW bot listing requirements. I'm working on a bot that has an option to generate adult phrases (no imagery, or links. Bot is entirely text based). The option is disabled by default. Can I still list my bot on top.gg?

[plucky nova]

that's too much effort i'd rather complain

[gloomy shell]

we dont moderate textual nsfw

[stoic socket]

i'll do it for you user

[plucky nova]

EZ

[plucky nova]

you can kinda find top.gg snowflake but

its really stupid

commenting on a server / bot links to your top.gg snowflake

[gloomy shell]

its in the URL of your profile

[stoic socket]

yes but if you visit with Discord ID, you don't get it straight away

[gloomy shell]

https://top.gg/user/me and copy id in url

[drowsy slate]

Alright. Does that mean I still can't mention it on the listing page?

[stoic socket]

another way to get it is click "Overview" on your profile page, it redirects to your Top.gg ID page

[plucky nova]

oh when i tried to click profile button it showed me my discord snowflake

but comments showd top.gg

[gloomy shell]

correct, you cannot mention any nsfw at all in your page

[drowsy slate]

I see. Thanks!

[plucky nova]

insert troll question about ladders being nsfw here

[sturdy swan]

why my bot is in the name of nicco and his name is geleinha?

[dreamy abyss]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[dreamy abyss]

You may need to fetch new info from Discord using the steps above :)

[sturdy swan]

But my bot was never called that

[dreamy abyss]

We just fetch data from Discord. So that is what Discords API claim your bot/application name is

[sturdy swan]

It makes no sense

Added it now never edited this info

[sturdy swan]

never

[dreamy abyss]

I refreshed the bot data for you, so it shows the right name now
but as I mentioned, we just fetch it from Discord, so if you need an explanation of why your bot name was different in their API responce, contact them

[sturdy swan]

Thank you and sorry for the inconvenience

[sturdy swan]

I didn't understand why the creator is in the name of niccoti when I sent it

[karmic root]

I'm unable to vote ☹️

[karmic root]

can u tell me why is this happening

[dreamy abyss]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[dreamy abyss]

You could try using a different browser as brave is known to have some issues with CF

[karmic root]

oh ic

[dreamy abyss]

Cloudflare could also be blocking you if you are using a VPN/Proxy, so may be worth trying to disable that as well

[long sky]

Português br

[sturdy swan]

Recarrega

Can i have bot dev role pls

[sturdy swan]

Must have an approved bot

[cyan palm]

Try different browser

[ivory olive]

Hi! Im having issues with my server, because I have published it in te web but when I search it to see if all is working well, it doesnt appears or it's not available, please help, the server is called "valogang" and I search for the labels and I cant see it. And I cant put any review

[visual dawn]

On my bots page i am not able to reply to any reviews 🟥🟥🟥

[subtle rover]

i was wondering how to do that too

[subtle rover]

i foudn this

@visual dawn #general message

[long sky]

Chrome

[visual dawn]

Thankyou

[cyan palm]

tentar com um navegador diferente pode resolver o problema

[long sky]

Foi resolvido já obg! Só falta aprovar agr heheh

[ivory olive]

Hi! Im having issues with my server, because I have published it in te web but when I search it to see if all is working well, it doesnt appears or it's not available, please help, the server is called "valogang" and I search for the labels and I cant see it. And I cant put any review

[fervent scaffold]

Hi, I have a weird situation here. I applied the bot and it got accepted a while back, but I decided to change my whole account and make the bot application on my main discord account. So, I wanna ask if it's not against Top.gg rules to put the new invitation link of the new bot on top.gg bot page I currently have. My scripts and everything are still the same. Do I need to request-delete top.gg bot page or it's alright? Please reply me with a ping so I can see.

[next kestrel]

If you’ve added your server recently, it will take some time for search indexing
Give it upto 2 days and if the problem still persists, you can feel free to reach out to us again

[next kestrel]

If I recall correctly, that isn’t allowed
I would recommend deleting the old bot and submitting a fresh application

[fervent scaffold]

Thank you. I'll do that now.

[earnest mortar]

My server got locked. Can somebody unlokc it,I fixed the issue.

[gloomy shell]

Reach out to the mod that locked it in dms, their name should be on your page

[earnest mortar]

ok thanks

[sturdy swan]

j

[earnest mortar]

he didnt answer

@gloomy shell

[gloomy shell]

Give them 24 hours. Moderators are volunteers

[earnest mortar]

ok thanks

[gloomy shell]

They might be sleeping or at work/school, so you'll need to be patient 😉

Thank you!

[sturdy swan]

Is there a way to be a bot reviewer?

[earnest wharf]

Hi I believe someone is leaving multiple 1 star reviews with alts on my bot. Any way to get them removed?

[trim urchin]

dm a mod

[ivory olive]

ok thanks!!

[torn wasp]

Hello why can't we add custom css anymore ?

[halcyon jetty]

How do i manage bruh

It doesnt let me add any bot bruh

[sturdy swan]

Select server first

[halcyon jetty]

yes i clicked on it and it doesnt let me select any

Its just blank

[sturdy swan]

Are you an admin of any server?

[halcyon jetty]

Iam trying to add it to my server

[torn wasp]

Well maybe you are not in the right account

[halcyon jetty]

I have 2 servers it doesnt show any of them

bro how can i not be in the right account?

Can anyone help??

[sturdy swan]

Restart Discord

[halcyon jetty]

did it alot of times

But now i fixed it bruh

i had to restart my api discord settings

[shrewd stone]

It's not the account you're currently on

[halcyon jetty]

It is

[sturdy swan]

No

[halcyon jetty]

It is

its glitched but it is

[pseudo bolt]

hi, my bot application was rejected 2 days ago, so I DMed the reviewer to contest the reason for rejection, but they've been unresponsive. Is there a way to put it back on the queue to get re-reviewed by anyone?

[grand prism]

If you've fixed the problem and don't need an explanation, you can just add it back to the queue

[pseudo bolt]

it wasn't a problem to fix, just a clarification of why it requires the oauth2 "code" grant

[carmine belfry]

Hey sorry I might have missed your dm I will look at it rn

[pseudo bolt]

amazing, thanks!

[sturdy swan]

Is there a way to be a bot reviewer?

[sturdy swan]

You have to be 18+ and the applications are released in #announcements when open, you don't get paid (if I remember correctly) but you do have to sign an nda agreement.

[wild stone]

@sturdy swan

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[ivory olive]

Hi! Yesterday I published my discord server, and I can search it by name but if I search the tags or hashtags I cant found it, the server is called "valogang"

[wind quest]

What's the ID

[ivory olive]

https://top.gg/servers/805151809181974561

[zinc oracle]

this one?

[ivory olive]

yes

[ivory olive]

but if I search it by the tags it doesnt appears

[balmy blaze]

Hey, I had a user leave a bad review and they said they can't remove it after their issue was solved. I asked them to reach out to top.gg support and they said it was too much work. This is VERY frustrating as it is hurting my bot's reputation. Help me now! I emailed you and Mikela who assisted me with my ticket was absolutely NO HELP.

[gloomy shell]

Hi, I'm mikela. We cannot remove reviews that do not break our guidelines. If a user wants their own review removed We can do that, all they have to do is contact a mod and ask. We do this to prevent abuse of the system. I'd appreciate your understanding that we try to protect the integrity of our system.

[timber forge]

Why would a bot's avatar not show up on Top.gg?

[fluid rapids]

One message removed from a suspended account.

[timber forge]

I did that, and it did not appear to do anything. In fact, our support server icon is not showing up either.

[ivory olive]

Pls I didnt fix my problem, how is it going?

[gloomy rune]

New server I am trying to add but it won't publish or save. Any ideas?

op just kidding it's working now.

[shrewd stone]

It can take a few days for it to appear

[fair fjord]

How can I remove my bot on top.gg from the team? I just want the creators to write it myself. I used a translation, maybe I didn't write it properly.

[long ferry]

Once a bot has been transferred, it cannot be removed

You can only delete the entire bot from top.gg and resubmit it

[fair fjord]

ok thanks

[sturdy swan]

what should I do if my bot is copied by someone my bot was created by myself but he copied such as features, annoucement text, updates and others. maybe this will greatly affect the development of my bot which will continue to be copied by him.

And why is he on top.gg when I was on top.gg first?

[tropic coral]

is there really no way to respond to a review?

[grand prism]

There is no monopoly on features. There are hundreds of bots that have the same functions but differ in the way they are made

1:1 copies are prohibited

[sturdy swan]

Did you know it's called copying? It's just right click and paste.

bot he's from the same text annoucement help all like me but because he's retarded he can't have the same system.

[grand prism]

There's nothing wrong with that, it's called "competition"

[sturdy swan]

Then why do many bots fail on top.gg because they copy other bot features, right?

[grand prism]

No, they are rejected because they are 1:1 source code

[fluid birch]

If it's a 1:1 copy of the source code you can report it. Also never use that slur, normally it's a ban

[sturdy swan]

Hey he didn't copy csn gamble or anything that's their right, but he copied the feature in my bot he copied my bot respond and pasted it.

[sturdy swan]

Yes I'm already upset because top.gg is not fair

Many bots fail the top gg verif but he can even when I entered my bot into top.gg I was told to make the global leaderboard option and make the option not to appear on the leaderboard while he did not

[fluid birch]

Being upset is never justification for using a slur. As you've been told already the bots that fail for being clones are those we detect that use a public repo and do not modify it. In your case that ain't the case. It'll probably be better for you to focus on your own development and ignore any copycats. After all, copying is the greatest compliment

[sturdy swan]

This is unfair because he copied all my bot's responds and tried to copy my bot's system, and he also didn't have a ban on using the global leaderboard, and he wasn't told to make an option for your name to be on the global leaderboard or not.

[sturdy swan]

upset about unfair op.gg

This my bot

[sturdy swan]

@fluid birch look

He copy about my bot too

Top.gg its not fair lol

My bot first in top.gg

[sturdy swan]

@grand prism copy another bot allowed right?

😂

[fluid birch]

Have you reported the listing? If not then do that and it'll be dealt with in time I don't have time rn as I'm working

[sturdy swan]

If Im not here to ask for help then what am I here for?

[fluid birch]

And you were provided with help: report the entity copying your bots description. We need a report for proper logging of any evidence and so forth

[sturdy swan]

@fluid birch well then dont delicined bots that enter top.gg because they copy bots. Bots that clearly copy features, text, about bot, annoucement can be approved in top.gg.

😂

[lethal bolt]

This isn’t an argue place so if you get your answer let’s not make this channel busy.

[atomic musk]

Hey, I try to update the profile of my bot (changed the prefix which is now on the slash commands) but the site refuses to register on the pretext that the image in background (which I did not modify) would not be a PNG when it is

[unborn hinge]

It’s a know bug you can’t change the background anymore

They are working on it but we don’t know when it’s fixed

[lethal bolt]

There’s an issue about that, no ETA sadly. But we’ll let you know once we solve this

[atomic musk]

I am not trying to change it but only update the prefix of the bot (which is also blocked since it is considered an error) Is there a way around the problem to still update the prefix?

[grand prism]

You'd probably have to remove the image from the background

Just leave this field blank

[steep meteor]

I need logs, how do I do them?

[fluid birch]

Logs?

[steep meteor]

vote log@fluid birch

[long ferry]

https://docs.top.gg

[sturdy swan]

Pffft

[lethal bolt]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[steep meteor]

@long ferry
me?

[long ferry]

Yes that is meant for you

[steep meteor]

ok, Use it after apply bot or before

[long ferry]

after, since you can't really use it without an approved bot on the site

[steep meteor]

Give me the progress link

[long ferry]

There is none

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[tropic coral]

[steep meteor]

How long do you take to see the bot?

@long ferry

[long ferry]

-upto

[wild stone]

When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[halcyon jetty]

The automator bot bruh

Bruh remove the bot

From ur website

I tried reporting it didnt let me

[long ferry]

That looks like user input, you can reach out to the bots support server to report that

[spring elm]

Hey I asked this before

But my server members aren’t getting the role after voting for the server

[sturdy swan]

is there anyone here who can help me? after there was a problem earlier and the growgame team took care of it, suddenly those who copied growgame created many accounts and then gave me 1 star in the growgame top gg review.

[lethal bolt]

Hello, since when have you been facing with this issue

[lethal bolt]

Sadly we can’t do anything about that

[sturdy swan]

so creating an account and replying to give a rating of 1 to the bot that copied the growgame is allowed?

[spring elm]

It’s been months I had a giveaway and I made this role necessary but members said no role was given I placed the bot on top but it’s below wick so is that the issue?

[sturdy swan]

because the mods here do not take action on bots that copy bot descriptions and there are many that he has copied.

[lethal bolt]

We do take action against copy pasta bots

But if theres more than 5 different features

We do allow them

[sturdy swan]

bots of the same description are allowed?

so if I make a new bot with the same features as automod and I add 5 useless features is that okay?

[lethal bolt]

Im repeating myself, it depends on bots features not about the description

I’m not talking about commands, commands and features are different things

[sturdy swan]

hmm?

To be honest, the bot that copied growgame is all the same he is just a growtopia-themed bot economy, but he tried to copy all the systems and bot responses from GrowGame like copy paste. and he also copied and pasted the bot description and copied and pasted the update text on the official growgame server and put it on top.gg

[lethal bolt]

You can report their bot to our report system. Other than that I can’t do anything more

[lethal bolt]

I’m checking

[spring elm]

@lethal bolt looks like the role works now it wasn’t working

[lethal bolt]

Oh alright, sounds great. Feel free to reach us if you face with another problem

[spring elm]

Absolutely

[sturdy swan]

I have reported from the beginning of the problem but I don't know if there is a top.gg action against the bot while the copy and paste bot can only enter, and there are no violators like growgame used to enter because of the leaderboard. and if it continues like this growgame will be low rating because he will create many accounts to give growgame 1 star reviews.

uhh

fr

Is there nothing we can do to help? or will top.gg take balanced action on this.

[lethal bolt]

Some of the reviews has insulted your bot so I will definitely take action about them

You should DM me about this situation

To not make this channel busy

[fluid rapids]

One message removed from a suspended account.

[steep meteor]

403

Forbidden

If you believe something should be here, contact us through our discord or at [e-mail].

[grand prism]

What are you trying to do?

[steep meteor]

https://top.gg/bot/1128393841502859315

@grand prism

[grand prism]

Make sure you are logged in to your account. If the bot has not been checked, only the bot owner can edit and view it

[steep meteor]

@grand prism
I am the owner of the bot, how do I display it?

[hushed raft]

log in into top.gg

[grand prism]

If you submitted it to top.gg, now you have to wait for people from top.gg to check your bot for whether it is not a 1:1 copy of the source code from the Internet or whether it does not break other top.gg/discord guidelines

You submitted it today so you have to wait a few days because there is a queue

[lethal bolt]

I can display your bot you should be able too. Make sure that you're logged in to right account on site

[steep meteor]

@lethal bolt
I am registered for my account on the site

[lethal bolt]

With this account right?

[steep meteor]

The account l@steep meteor

@lethal bolt

@lethal bolt

[lethal bolt]

Let's just give the site some time

[steep meteor]

ok@lethal bolt

[supple mica]

Please don't ping them every message

[modest cape]

is it broken?

[silver verge]

Hi I can't vote

It says disable ad broker

[young parcel]

Hey site seems down for me, 503 error, both api and website

[lethal bolt]

Can you check again?

[lethal bolt]

Can you try again

[young parcel]

yep works thank you very much

[lethal bolt]

Can you try again?

[warped sail]

Yes same here

[lyric totem]

i want to add my server to top.gg but im getting trouble i dont see my server i refreshed thats what i can do only but still no

can someone help

[gloomy shell]

Click refresh servers, then log out and back in. That should force them to appear

[modest cape]

yeah it work now, thx

[crisp cove]

I can’t figure out how to make the botonline

[unborn hinge]

#development

[silver verge]

Yes it was done thanks

[ivory olive]

It wasnt fixed

[silent swallow]

would interest me to 😄

[zenith shuttle]

hey, how do i set up vote logs?
I put a webhook key into 'Webhook URL', what next?

[grand prism]

I hope you didn't paste the discord webhook link there

[zenith shuttle]

no? lol

[fluid rapids]

One message removed from a suspended account.

[unique bone]

Hi.

I have problems voting for karuta.

I voted serveral timea but all failed.

I heard that china and Indian user can't be verified.

How about Taiwan users?

Can we pass the verify?

I can't pass the verification

Am I blocked or there's something I didnt notice.

[long ferry]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[stone hare]

the pokecord bot won't let me vote and they sent me here they told me I could get help

[lethal bolt]

Hey, can you try with another browser

[stone hare]

is that I am from my cell phone and I only have google

to

[lethal bolt]

So lets try to clear your cache first

-cacheclear

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[lethal bolt]

This is for pc. You should search in google to find how to clear your mobile cache

[lethal bolt]

Try again after clearing your cache

[stone hare]

yeaaah finally i could

thank you so much

[lethal bolt]

No worries

[late trench]

I needed to test some things on the dev bot before releasing it in the main bot, but the dev bot is private because it's for testing purpose of new features only and I can't public it to top.gg for testing the vote updates system. is there some solution for it? what could I do?

the dev bot is locally on, so tried putting the localhost url in the webhook url of the main and used send test, but it didn't work

[ivory finch]

What is the bot's prefix?

Aiode

[cerulean ember]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cerulean ember]

you want to test topgg api?

well if its private bot we do not allow them

you need to test it on main bot only

for help feel free to ask in #development

or in #topgg-api

[late trench]

sure, asking there

[cerulean ember]

cool

[lyric totem]

hello my old server get terminated cuz people attacked and my server's invite link stolen by someone

now my old server in top.gg

and when people click it goes to differnt server

https://top.gg/servers/1006499129196810280

can u guys remove this server

this is no longer server

invite link goes to differnt server

[lyric totem]

which is ratting server meaning stoles people 's account

[lethal bolt]

you can change the invite link if you are the owner

[lyric totem]

no i dont have access anymore

my account terminated cuz vanity link

people stole the link

i had

and my acc and server no longer active

[lethal bolt]

Is there any proof that shows you are the original owner

[long ferry]

We can't remove the listing, but can check if the invite is still valid without the vanity

[lyric totem]

u can match the server ids

duneonland no longer is a server

its terminated

[lyric totem]

@lone anvilcan u delist?

[lone anvil]

yep

looks like Top.gg just went down though, remind me once it's back up

[lone anvil]

(done)

[lyric totem]

Thanks

[exotic sphinx]

@quasi yoke pls dm me

[quasi yoke]

If you want to dispute something feel free to dm me 😄

[exotic sphinx]

I can not

[shrewd stone]

Why not?

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[viscid birch]

??

[long ferry]

your bot has no avatar, thats why thats failing

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[viscid birch]

tyy

but how can i get the servers count

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[prime ether]

Are there any updates about the issue that bug that the owner cant reply to a review?

[fluid rapids]

One message removed from a suspended account.

[prime ether]

sad ok

[fluid rapids]

One message removed from a suspended account.

[prime ether]

[fluid rapids]

One message removed from a suspended account.

[prime ether]

Yeah Its I think over 1 year now that I cant reply anymore so for sure they just let it slide

[viscid birch]

anyway to display this? https://icv.leaked.my.id/06859011

[long ferry]

yes

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[viscid birch]

but i only have this https://top.gg/api/widget/1094942437820076083.svg

[long ferry]

You need to post your server count to display that

[long ferry]

read this one

or what do you mean

[viscid birch]

i think ill found out

is it this one? https://icv.leaked.my.id/401ac741

[long ferry]

thats to post server counts yes

aka tell top.gg what server count your bot has

[viscid birch]

aye it worked tyty

https://icv.leaked.my.id/6f0076e6

https://icv.leaked.my.id/bedffd5d

wtf?

[grand prism]

Hm?

[viscid birch]

it says shard count 1 but it dosent show up on top gg?

[long ferry]

shard count is one shard, that is what is being displayed

it is correctly displayed,

[viscid birch]

damn

[sturdy swan]

in english: Application error: a client-side exception has occurred (see the browser console for more information).

[viscid birch]

like i just made 3 shards and its just showin one

[quaint harness]

my bot is using a different user than is listed on the page (same function but different bot user and uid). is it possible to get the page updated so it uses the new profile picture and name?

[long ferry]

No, you'll have to delete the previous one and resubmit the new one

Changing the invite link to link to a different bot is not allowed either

[quaint harness]

ok thank you

[strange crystal]

Hello, topgg never gets the profile pic of my bot since 1 month

It shows default picture instead of the picture of the bot

How can I fix it?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[strange crystal]

Thank you!!!

[earnest wharf]

Is it against tos for bot owner to generate commands of servers by id (owner only command)?

[long ferry]

generate commands? can you elaborate?

[earnest wharf]

I mean generate invites with a command . So for example !geninvite 264445053596991498 to make the bot make an invite of top.gg

[long ferry]

If thats not disclosed in the bots privacy policy/tos, then that is not allowed and a privacy breach

which is a bannable offense

[earnest wharf]

Ok thanks, I’m presuming a command that the server owner runs to make the bot make an invite of that server is fine

[long ferry]

yeah thats fine

as long as thats not abused by the owner of course

aka the bot owner

[sturdy swan]

Why the fack do bots keep sending me inappropriate Servers like stopp😭😭😭

I haven't join any of them 😭😭

[long ferry]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy birch]

A community intentionally added negative comments on my Discord bot over a few days. Can you help me with how I can create a support request on Top.gg for the review of this situation and the implementation of the necessary action?

[sturdy swan]

https://twitter.com/TopggSupport

[stoic socket]

DM a moderator for a faster response

or https://support.top.gg and open a ticket there

i dont think the twitter is really checked

[floral pagoda]

It is

[distant dome]

how do we change guild nums of the bot

i forgor

[grand prism]

I assume you will be interested in this message - #support message

[stone hare]

I had not voted for a month and thanks to someone here I was able to do it again, he told me that he will eliminate the chance of Google, now today I try again and it shows error again

what should I do

i hate this problem

[shrewd stone]

Eliminate the chance of Google?

[stone hare]

yeah, I did it yesterday, and today when it didn't work I did it again

[shrewd stone]

What does it mean

The chance of Google

[stone hare]

oh google tiempo

tiempo

tine

time

[shrewd stone]

The chance of Google time?

I really have no clue what that means

[sturdy birch]

There was no response to my support notification in any way.

It cannot take any precautions against bad comments with bot accounts.

I also found out who did it and the guy told me his bot made good comments on top.gg with token accounts.

Have you ever heard of a feature like Repatcha?

[stoic socket]

Recaptcha?

Yes, top.gg uses Hcaptcha for anti abuse

[sturdy birch]

IP address protection etc. must also be added. As you can see, this is how my bot was attacked with token accounts.

[stoic socket]

They do have anti abuse systems in place, I would DM a moderator directly, and give it at least 24 hours

[sturdy birch]

I wrote but I hope they reply. I didn't like this situation at all because I've been working on my bot for years.

[stoic socket]

Also, it’s a weekend so opening a ticket through their support website will take longer for a response.

[sturdy birch]

All right, the feedback will definitely be made, right? They also liked it too much, knowing the bad reviews. Will these problems be fixed?

[stoic socket]

https://feedback.top.gg is the place for feedback

[winged sonnet]

[harsh epoch]

Hello. I can't post a comment on a bot in Top.gg. I press post, but nothing happens.

When I vote for the same bot, the number of votes does not increase.

I've tried clearing cookies and reloading the page, I've tried switching off the ad blocker but neither worked.

[sturdy swan]

Slm

Sunucumu sitiye ekleme ve duzenleme calisiyom ama hata aliyom neden <@&817055174613794826> <@&330168063729074177>

[long ferry]

why ping the birthday role

[visual chasm]

Ello,

Looking at #mod-logs I understand that it's not allowed for bots to require administrator permission for a command to be used, but am I allowed to "ask" for it to be granted when adding the bot?

The permissions which are required are still listed, just that administrator is added at the top too

Example: https://loves-cats.lol/KitKat/7w2zlkxs.png (An image hosting service, don't panic :c )

[harsh epoch]

İngilizce yaz

[visual chasm]

An addition to this, none of the commands which the bot has requires it to have administrator, just got me curious if it's allowed to be requested upon bot add

[sturdy swan]

I'm trying to add and edit my server to the site but I'm getting an error why is it getting on the line<@&817055174613794826> <@&330168063729074177>

[visual chasm]

Same question but now in english, good job

Double the ping

[harsh epoch]

<@&817055174613794826>

[light rain]

why must ping bday role

[shrewd stone]

It's allowed, but users of your bot might not like it

[visual chasm]

It display all the perms that will be granted for a reason, could just untick it

[long ferry]

yes

[steep meteor]

Your bot @fair plover was declined by reviewer qwaizor.

Reason: More than half of your listed commands either did not work, or provided no explanation of how to use them.
If you would like to dispute your decline, please DM qwaizor.

[long ferry]

asking for it within the oauth screen is entirely fine

but forcing users to require it on the bot itself is not

[steep meteor]

Hosting is in maintenance only.

[visual chasm]

Oaaky tyyyy

[steep meteor]

It will open in hours

[shrewd stone]

Still, people rather not go through the process of finding out what permissions are actually needed. I've seen bots getting 1 star for this, just saying

[visual chasm]

?????? If they untick the admin perm all the others that are left are basically required

[shrewd stone]

I'm just telling you I see bots getting 1 star for it

I'm not arguing it is right or wrong

[visual chasm]

Sounds like an invalid review in my eyes but fairs

[shrewd stone]

Well it's a user experience, a bot requested more permissions than it needs

[feral frost]

A user of one of my bots was reviewing the bot and accidentally gave it a 2 star rating, so could the review be removed so that he can rewrite it and give it the appropriate rating? Here's the bot link: https://top.gg/bot/1127308739972694138 Ping on reply please

[cyan palm]

Could you ask that user to DM us directly?

[feral frost]

Yeah sure

I'll send him ur username

[cyan palm]

sure

[feral sinew]

I'm not sure how to publish my server. I've added the bot and gone through all of the steps yet it still says not published. Would appreciate any help :)

[long ferry]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[feral sinew]

That's not helping tbh, I still don't understand how to publish. I guess it works different on my computer because it doesn't do the "sumarry" as it shows in that.

[long ferry]

What does it show then?

You need to edit, fill everything out, then save

[sturdy swan]

how to fix it?

[sturdy swan]

when i click on that it redirects me to this page

[sturdy swan]

@cyan palm please review it

[wind quest]

Patience

[wind quest]

Might be a invalid link or link you cannot use to invite the bot.

[sturdy swan]

its a voting page

[wind quest]

Oh, and your trying to log in?

[sturdy swan]

nope

already logged in

i disabled the ad blocker too

[wind quest]

Then what did you do to get this error?

Clicked the vote btn?

[sturdy swan]

noo

when i clicked on its disabled

it redirects me to the erroe

[wind quest]

But when you try refreshing

[sturdy swan]

same

[wind quest]

Restart the browser

[sturdy swan]

same

[wind quest]

Try a different browser

Or a private tab

[sturdy swan]

ok

[long ferry]

Don't use brave

[ocean kiln]

I am unable to upload my server on top gg

When I try to upload server it's show edit option only can u help me what I need to edit ?

The UnderWorld coc server

[long ferry]

Press edit, fill everything out there, then save

[ocean kiln]

I saved 3-4 time but after save it's all just blank again

[long ferry]

According to the logs, it seems to have saved

Visit your server page

[ocean kiln]

Bro i just change my server name when it updated on top gg

@long ferry ?

I need to delete and re login ?

[long ferry]

?

No clue what you're talking about

https://top.gg/servers/1102855710984896542 your server is listed

[ocean kiln]

I just changed name now

When it change there also ?

[long ferry]

Make an edit on the listing, just press edit, then save

That should update the name

[ocean kiln]

Ok

Thanks

[unique pendant]

I send a request to add my bot on tog.gg but I don't know if my bot was rejected or accepted or investing and I want to know, how do I do ?

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[long ferry]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[long ferry]

your bot was declined

#mod-logs message

[viscid birch]

btw how to replay on reviews

[grand prism]

You can't right now

[earnest wharf]

???

[earnest wharf]

i tried png, jpg and jpeg

[long ferry]

known issue right now

[earnest wharf]

any way to cancel a bid? accidentally did it on the wrong tag

[long ferry]

-removebid

[wild stone]

Want to request your bid be removed?

You must not have requested a removal in the past 30 days.
You must request it within 1 hour of making the bid.
You must not request it within 10 minutes of Auctions bidding ending.

Please open a ticket in #auctions-support by clicking on the button "Create Ticket".
Mention the category the bid was placed on.
Please wait patiently until a Support Associate arrives to assist you with your issue.

Note that we can deny bid removal requests at our discretion (for example: if the bid was clearly made to outbid someone else repeatedly.

[half shuttle]

hello, can someone help me with transferring ownership of my bot?

[grand prism]

I think you've been asking lately

[half shuttle]

what?

[long ferry]

are you able to prove you own the bot? such as by changing the bots presence

[shrewd stone]

You've already asked this and got an answer
#support message

[half shuttle]

yes i can.

[rigid ingot]

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Jul 16, 2023, 6:18 PM

[half shuttle]

yes and i dm'd mods but they never responded

[half shuttle]

what would you like me to change the presence to?

[long ferry]

Feel free to DM me

[rigid ingot]

-avatar

[wild stone]

Jul 16, 2023, 6:21 PM

[rigid ingot]

bruh

[half shuttle]

alright thanks! will get back to you once i'm at my pc.

[rigid ingot]

wrong channel

sorry

[viscid birch]

?

and btw i wanna del one bot but i dont own the acc soo

[long ferry]

replying is currently disabled due to site issues

[long ferry]

am not available later, thought you would've wanted to do it now, sure then

[viscid birch]

oh

[viscid birch]

and what abt this?

[long ferry]

you cant delete others bots no

[viscid birch]

but can u?

[long ferry]

i can, but wont without confirming anything

[viscid birch]

i mean here is website included https://icv.leaked.my.id/b52d95ad and i own the website?

[long ferry]

isnt really proof enough

unless you can prove you own the bot itself by changing something on the bot (such as changing the presence or about me)

[shell zinc]

Can i submit my bot if he is made with Botghost?

[long ferry]

as long as it has at least 5 custom commands, yes

[forest brook]

Hey, i have a question, Someone Reviewed My Bot and gave it a 1 star saying that bot was Offline, Yes, i agree, it was offline, but we were having a maintenance at that time, Bot's Page and Profile Even stated That it was Under Construction | Expect Downtimes. This Person never joined the support server, or invited my Bot in any of the servers that he is in. Is there a way to remove a Review or Reply to it so that the person can contact me to resolve the issue?
i can also send some pictures of my bot even sending an announcement that its gonna have downtimes

[long ferry]

Sounds like a valid review then

You can try to contact them, if that's not possible, nothing to do there

[forest brook]

Their DMs are off

Any way i can Reach out to them?

[long ferry]

Likely not then

[forest brook]

But if i state that they can Expect Downtimes, and the bot was offline Due to Maintenance at that time, and this person didnt even try to resolve the issue, and bot didnt even join any new servers

and i cant find the person on the database either

then how would that be?

[long ferry]

Like I said, said review is valid, can't be removed

Except from them if they wish to

If not or can't be contacted, nothing to do there either

[forest brook]

Ok thanks.

[next dawn]

why top.gg doesn't allow open source bot?

I had fully modified the open source bot, still why is it not accepted?
And the bot whose clone link is given is not a clone of my bot.

@next kestrel sorry for ping but please reply

[cerulean ember]

Feel free to dm them

[next dawn]

Who Me?

[fluid birch]

Yea. You can dm the reviewer to appeal their decision

[next dawn]

ok

[forest brook]

The account is an Alt

Created 4 days ago

Just checked the records

No usage of A person named Robert

And no user named Robert exists on Bot logs

And also, if its still not possible to remove the review, is it possible to reply to the review?

Sorry if I am being annoying

[fluid birch]

Right now it's unfortunately not possible to reply to reviews. It's a known issue and will get fixed but there's no ETA on that

[pseudo nest]

I was added to a team as an administrator but it doesn't yet say I have access

but it shows the team under my profile

The team: https://top.gg/team/441094041872314368
My profile: https://top.gg/user/2378302489884295168

[cerulean ember]

hey can you try clearing cache or re login

[pseudo nest]

re login does nothing

clearing cache worked

[cerulean ember]

cool

[sturdy swan]

How can I remove my bid ?

I want to make a bid for my server

But by mistake a bid for bot

[lethal bolt]

Feel free to create a ticket #auctions-tickets

[desert locust]

@junior anchor the errors that occur with the bot are apparently happening just for you

come on dm

[fluid rapids]

One message removed from a suspended account.

[viral locust]

Hey Emir read dms

i need ur help

[long ferry]

wait for a response from them

[viral locust]

Aurel dms

[rigid ingot]

Hey! Could someone please send me a link to get my API key? 😁

[lethal bolt]

Hey, you can ask your api related questions in #topgg-api channel

[rigid ingot]

Alright

[lethal bolt]

[forest brook]

I reached out to the guy. He said he is a busy man and is the prime minister

He is refusing to answer my questions

And bot cant find that user in usage database

What could I do?

I am very sure its an alt as well

[long ferry]

nothing to do there still

is a valid review and thats pretty much it

[last spindle]

+f

[forest brook]

Even tho this person never used the bot?

[long ferry]

We have no direct way to confirm that, so invalid too

not a removable review as per our guidelines

[forest brook]

Can you tell me where can I find the guidelines?

[gloomy shell]

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[forest brook]

Thanks

[verbal aspen]

whenever I go to vote for a bot on the server an error message appears, I have already restarted my phone etc and the error message continues

[cyan palm]

Could you try with different browser to see if that fixes the issue

[verbal aspen]

I already tried so keep going

[long ferry]

what browsers have you tried

[long ferry]

Actual browsers I mean

chrome, firefox etc

[verbal aspen]

chrome

[sturdy swan]

Im trying to take down my request for a official bot

but

because i messed up the application id

any way thats possible to remove it

while its still pending

[long ferry]

by using the delete button on the bot page

[stray grotto]

Is my bot checked?
id : 934937802691469433

@full badge

[grand prism]

It was declined week ago

#mod-logs message

[stray grotto]

But what is the reason?