#support
1 messages · Page 46 of 1
Either that or pig butchering which is similar to being a variation to the 419 scam except they try to make you trust them and then send you to some kind of crypto investing. Do not interact with them after this, block them and report them
hey, my bot is reject because my server on try started go down, can i ask the reviewer to re-test my bot to review soon
not a reason for a re-review, you'll need to wait again
thanks
Btw for this one make sure to remove the bot from servers that are inactive, or multiple servers from the same owner. Also you need to rate limit the bot server entry so that it doesn't join too many servers all at once. I had to do it at 2-3 servers per week but I was super cautious.
Okay thx
can you help me @dreamy abyss
ask your question
I can't vote
sorry bro i don't know english
I didn't try
Known bug
known issue atm
Well, you can't
bro i was able to vote thank you for helping
I want to register a complain
Ok
if you are complaining about a moderator or bot reviewer, DM a community manager, otherwise DM a moderator
am available
If you're complain is about a bot declinal, then you should first contact with the reviewer who declined the bot maybe.
OK
btw can't we change the "top servers using this bot"?
Thanks
No
More like: yes, you can't
Can i know who tested my bot last time when approved?
No
Why?
in:logs 1052223846532513973
Just search for your bot id
True
hello,I have a problem voting for a bot
this appears on the page,
Application error: a client-side exception has occurred (see the browser console for more information).
could someone help me please
try a different browser
hello when I try to set up a reward role on the dashboard for my server the role doesn't show up and I can't scroll down either. The top.gg role is higher than the reward role as well
which id?
R O Y A L T Y
alright lemme try that
worked thanks
how come the webhook thing doesn't test when i change the text inside the primary settings section?
it just refuses to test
you need to save the settings first
can someone help me setting up the vote webhook?
but there's no save button on the webhook maker
-refreshdata
@slim mist
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Simplifying top.gg webhooks for all users, allowing non-developers and developers to use webhooks for their bot and server without confusing configuration.
this
Ok 👌
i meant embed maker sorry
so do you know why it doesnt test when you change the text inside the primary section
and is there a way to go around this or no?
What do auctions do?
-auctions
We’re currently in the stage of Auctions Bidding. This stage runs from <t:1684263600:F> (<t:1684263600:R>) to <t:1684782000:F> (<t:1684782000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.
Next Ads Go Live / Next Auctions Starting: <t:1684263600:F> (<t:1684263600:R>)
Next Auctions Ending: <t:1684782000:F> (<t:1684782000:R>)
Hello, the Pro Bot award hasn't come since morning, and Pro Bot support says the problem is from your website
If you're not getting rewards by voting, it is definitely related to their bot
what is the problem
For some reason when I vote for Top.gg on PC, I can’t get my rewards. I can only get them when I vote on mobile.
that looks like a poketwo issue, you should contact their support team
Guys need help
You can try to use different browser, also as Aurel said the issue might be something related with your internet connection
If you are using a VPN, then you can try to turn off and try again
Need some help boys, trying to add my server but it wont pop up on the website
is thre any way to fix this
@cyan palm
There's a button called refresh servers, try to use it and see if you can see your server
didnt wokr
are you the owner of that server?
Holy shit, fix your fucking site. Can't vote because that stupid ad keeps getting in my fucking way, even if i wait, once it finishes the vote button still doesn't light up.
Why the hell do you need so many fucking ads? This is just ridiculous fix your fucking trash of a site. I need it's vote as a requirement for a bot, good day now.
be appropriate here, we have already removed 3rd party ads recently but medal ad on vote page will still be there. try changing your browser
Did you contacted reviewer first?
Please wait for their response they will explain you why they declined it.
@dim cradle
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
can someone help me fix this? I'm trying to upvote poketwo and the top.gg option works but the bot list voting option doesn't, the ads it shows just go blank and have a sad face and the vote button goes grey and doesn't work
I was suggested this server for support but alright
what's the botlist one ?
ty
I don't know what this has to do with top.gg. This is probably more suitable for #development
My bot got approved today but at least one subcommand (/settings hi enable:True) wasn't used.
It isn't a random command, it's the human intelligence command... and I've put in the reviewers note that they can use it when they need help. Maybe they just understood all.
don't tell them that 😂
Yeah sure I'll make sure they'll also test /settings akskckcksmodococodkckk enable: true next time, no worries
The real question is why are you replying to something from 2 days ago
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
does Top.gg allow any other website than donatebot.io for linking the payment?
because donatebot.io transferred its ownership to upgradechat

Me too.
962699911474839552
I got same dm from another account
962699911474839552
Thank you
Screen grab?
986814296300339270
-b 962699911474839552 Dm vote botting ads
ΥogаPеtz#6778 was successfully banned.
-b 986814296300339270 Dm vote botting ads
A .#1133 was successfully banned.
Thanks gang 
Wlc
I have a question
Regarding to bot
@supple mica
What changes we can do after approved
You can change any aspect of your bot after it's approved, as long as it still follows our Bot guidelines 🙂
In the ss, he says 'add topvotes#4642 on discord'
Does that refers to a user or a bot?
Id of topvotes#4642 is 451481755656912926
I sent them a friend req so got their id
Maybe u should ban that acccount too?
-b 451481755656912926 Selling botted votes for Topgg
Something went wrong when trying to ban this member
I couldn't get their id to do that, so thank you 
They're probably just using bots to send the mass dm advertisements
I m gonna dm them to get more IDs 😂
We highly advise against it, and do note you will be banned from Topgg for any form of false voting or botting 
And i don't wanna get banned, don't worry
User: @next glade
ID: 962699911474839552
Hi, someone DM'd me and was advertising some kind of vote push for the top.gg website.
Banned
Hello mods, i got this sketchy dm from a user from this server,
ID: 986787482328776705
okk
One message removed from a suspended account.
For your bot invite on Top.gg? It'll have to be set to a Bot invite link
You can link your website in other parts of the description or sidebar
But not the invite link, that'll need to be a bot invite
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
May I have an available staff member message me regarding a server I came across? It wouldn't be appropriate to post here. Please and thank you! 
sure, am available
Wdym by this?
ID?
It's banned
good
But what's that?
Scam usualy
a user
Thats a user
Ok
vote botting is against our guidelines, best is to block them and move on
Couse bot cant be added as fr anyways
I don't need to block him the user blocked me.. 😂
they werent here
Ik
People have reported these accounts before. They did some mass dm using either their accounts or stolen/purchased tokens
Lol i always ignored the ads..
How to setup autorole when someone votes our server from @small lantern ?
Are you logged in to your account?
Yes..
Wait.. Lemme try from chrome
Working..
Well, then find the option like in the screenshot I sent and there select the role they gonna get
the role i need isnt displaying, any idea why? it doesnt scroll either, it just scrolls the entire page and thats all thats displayed
Zoom out until you can see it
Weird that it doesn't scroll
and yes, ive refreshed, logged in and out
zoom out anyways and you can see more items in the list
No you can't !
but why does it not scroll?
and what to do if someone has?
You can report the bots on site and the Moderation team will handle it
Current site bug
thats ALL the way out
25%
and can you still nto see it?
nope
weird, try moving the role in the hierarchy of your server to see if it moves in the list (temporarily, then move it back)
Thanks, will I hear from them this way?
nope
and ive refreshed
and cleared cookies
nothing
No we do not tell you the outcome of reports for privacy reasons.
so what else to do?
ensure that the voter role is below the highest role with manage roles from the bot
whats the server id
1096613440694538364
could you show your role hierachy including the role you want to set and the top.gg bots highest role
Why?
Because role-hierachy matters on permissions, as you cannot set a role that is above the highest role
yes, not what I'm referring to, refer to my previous message
Yup, there should still be a scroll option on a any drop down menu
That wouldn't fix your problem
I am aware that is an issue when selecting the role
but still not referring to the issue you're currently facing
It would. Ask would be able to scroll to it and select it
As I would *
But there is nothing to scroll there, more roles are not displayed because they are above the top.gg role
Okay
All roles that a bot can assign to someone are on this list
You can make a bot display all roles. This wouldn't be a issue.
There's no point in displaying roles that the bot won't be able to assign, right?
this
it only shows which roles the bot can manage
setting one that it cant manage is not logical
once again, in order to select the correct role, set top.gg's highest manage roles role above the role you want to add, to allow the permission hierachy to set that permission
still doesnt work, and everything is "new" as im on my laptop and never done this before on my laptop
it has all the permissions the invite had when your made to invite, i havent touched them, so its whatever perms the inv itself has
could you confirm it does have manage roles please
no need
kick the bot and re-add it from https://top.gg/servers/invite
hoping that updates the roles on the site
it will still be listed yes
ok
after tyhat it shows pretty much all of them aside the one i need
Server Voter right?
yup
shows up for me, have set that role for you now
you said it wouldnt
your server is still listed
I can still visit https://top.gg/servers/1096613440694538364
And you're still listed as the owner
Well obv not as I have to re add everything
It won't let me vote
where exactly does it say that?
your server is, again, still listed as that above wouldn't show up either
It said 403 forbidden, I was doing it from my fiancées acc fine but as soon as I reloaded it said 403 forbidden
So I just re did it on my main
This one
Yup
annnd were back at phase one#
just tried to re add the reward role and same issue
nothings changed
seems like your role rewards selections got reset
ensure the bot is still above the role you wish to manage
otherwise cant really help anymore
It is, nothing has changed all that's changed is the ownership account
the user with the ownership should be the one who owns the actual server
though users with administrator should still be able to edit it
still no clue why it suddenly asked you to resubmit? the listing was still available here
or did you go through the add server flow
Nothing, I reloaded it said I needed to "add new server"
And that server/(ID) wasnt a thing
God this site is broken
im still not understanding how you were able to add your server again when it still was listed
what
well if u need proof, lookat the owners lol
You're trying to set a reward role right?
yes
yes, that was also what I previously saw on your listing, you being the owner
Whats the name of the role?
the user with the ownership over the server itself
Server Voter
it was actually my finacees acc on the thing where it says "owners", so idk how u saw that lol
@long ferry can i modify the name after approval?
Like Paradox to ParadoxPure
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
?
Info?
im not sure what you're referring to
Was this role recently created/moved?
iirc it can take some time to update the roles when they get moved around.
you can change your bots name from discords end, using refresh data will then fetch that new name
the role was created i think 3-4 hours ago
maybe more
the role not showing up us again due to the top.gg role being below the role to manage, this was reset by kicking the bot and re-adding it as that role is an integration role
its not
i said this 3 times
He didn't do
its in the same place it was as this screenshot
I changed the name in discord developer
And refreshed
yes, kicking and re-adding the bot should update that apparently
That is what I'm telling you, it should not allow you to re-add the server as kicking the bot does not unlist it
I'm still not sure where it even asked you that
thats why I cant help you further
ok, ill do it for proof of concept
have done the steps mentioned before on my end, worked fine directly
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
visit is not possible
now uits working wtf
whats the inv to the topgg bot
Vote?
-how2search again
@sturdy swan
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
read
It is fir search
yes
you need to search for a bot that does it
if you cant find any on the site, use google to find one
we cant help you here directly
nor can made any suggestions/favour any bots that others have used
ty for helping me, im sorry im difficult to work with lol
nah its the site tbf
ah
Is it possible that users cant vote on mobile client (Browser: Google Chrome)?
they should be
Isnt working on my main Account
what exactly are you experiencing when trying to vote
After 3 Seconds there is a connection timeout
Error: Application Error: A client-side exception occurred
OperaGX doenst work too, same error (Tried OperaGX DuckDuckGO and OperaGX Chrome)
Those are my Bots: https://vote.toowake.de/ Aura Vote doesnt work :(
Is it possible that the reason for not voting are my bots?
Works fine for me, also I won’t recommend using opera
Okay
Hello, I have a problem setting up my server on the website. I can`t generate an invite. I get an error saying
Something went wrong
There was a problem creating your invite. Please make sure the Top.gg bot has been added to your server with the Create Invites permission!
I checked 5 times and bot have the permission needed. What do I do wrong?
hmm, seems to be working, I did this earlier and the link didn`t work. thanks for help
Hello, good night, since yesterday I've been trying to vote for Loritta and I'm getting this error. Could you help me to resolve?
Try a different browser, copy the voting url and go to your browser directly
I already tried and it gives the same error
Try again later then
ok
I'm trying to add my server to the list but when I get to step 3 and click "Add Server" it just takes me back to step 2
Are you the user with the ownership of the server
No, I didn't realize that was required, thanks
Nah, it's a problem with Top.gg in general. Tried it out with Dank memer and it still won't work.
If the error you're getting is referring to you already having voted, then the bots timer is inaccurate
Long description supports html/css and markdown. You can use iframe tag to show your website on your bot's long description
ok thanks for helping me
-wrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Your name was kinda hoisting we are changing names at that point
Okh
will the votes be reset after a time?
Yes, monthly
Please write down the issue instead of mentioning staff members 
Oh its about the decline i assume, alright 
hello, why did trial helper decline my bot with a reason "unmodified bot"
im willing to get a good explanation
Whether their on trial or not is irrelevant to the fact. All bots are reviewed against the same guidelines.
Feel free to reach out to them to find out more
(2 moderators shadowed the review, and confirmed the decline reason to be correct)
hello, I opened a topgg ticket because I wanted to transfer the ownership of my bot to another account, can a moderator help me?
Sure sure, feel free to reach out to me
in DM?
Yup!
already did, he said that i should reach out to a mod
okay
Feel free to do that, a Moderator can clarify it further for you in dms 
Either Aurel or myself
i will dm you then 
I don't think that's what my problem was. Voting is broken on PC for me.
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
i think emir misunderstood
if you server does not appear, log out and login again
then click "Refresh Servers"
Sorry I thought you were talking about the Discord’s add server thing
Okey ty.
One message removed from a suspended account.
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
-declined
Your bot was likely declined because it went against our bot guidelines.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
still in queue
One message removed from a suspended account.
so i try to add my server, and at the 3rd step when i press add server it sends me to the 2nd step
what do i do in such situation
yes
im the physical owner of the server
it says its live now when i tried to add it again, apologies for taking your time
That's good news!!
Glad everything was sorted out, must have been a bug in the site.
how to report a member?
feel free to reach out to me
letsgo
Hello there!
i applied to add my server to Top.gg but was locked and am trying to figure out why and what changes i would need to make in order to get unlocked
Looks like Moderator Dylan is who locked me. i filled out a support ticket but also read through and found where it suggested joining here and reaching out as well.
I hope youre having a good day and i appreciate your time.
Thank you so much!
Just saw your email come in, ill close the support ticket you opened as you are reaching out to Dylan who can help :)
Thank you so much! I shot him a DM
It seems like the bot you submitted where found to be a clone by one of our reviewers. As you can see, an example of your bot returning the exact same content of another clone
We do not further comment on declines here in public, so you should contact Claw as you did to clarify what clones you did use and what additional features or commands, if any, you added
If you do not come to an agreement with the reviewer, DM any of the Community Managers
Possible credit request
?
One message removed from a suspended account.
One message removed from a suspended account.
How can I write a scrollable/clickable interface in the bot description section? I see those interfaces, and they are so cool than just providing simple markdown.
you need to resubmit it
and wait in queue again
One message removed from a suspended account.
Interface?
One message removed from a suspended account.
Can you elaborate
maybe my wording is inaccurate, sth like this (Poketwo example)
oh ok. i see. Thx a lot!
One message removed from a suspended account.
There's plenty of it on Google
hmmm
Known issue, no ETA, we are working on it. 
how to add support for vote rewards
Using webhooks, read our docs for that: https://docs.top.gg
Hello, when will my bot be approved, I wonder when the bot's top.gg id is 1108094110436425829
Search your bot id in #logs for the date you submitted your bot and add around 2 weeks
Your own pc
Replit is a good start
yeah I am using it
but its weird
its not 24/7
I use keep alive
its on and off
and I have 2 bots, one in python one in js
Tbh there is no true way to keep a bot 24/7 for free imo
XD for your js bot you may use my panel if you like
lol
I used that for quite a while xD
Yeah im old school
But it sucks for music bots
I created chat logs for the first time at 2019
I had it already approved here
But my account got banned
🤣
Yes back in 2019 I don’t think something like that would do it now xD
Yes but there’re other more useful bots now
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
fyi
Why didn’t you appeal your ban
Sorry aurel
I guess that doesnt matter anymore
thanks
can anyone review my bot already pls i need it to be aprooved asap pls
i been waiting for an entire week mate
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
2 days
We have logs, these logs are publicly available too
Can we do it a little faster?
There is around 350 bots in queue as of yesterday
ok thank you for your support
hello I can no longer vote for any bot. could you help me?
what error are u facing? can u screenshot what it says when u try to vote
users say that they haven't been able to vote for about 1 week and they got the error in the video. I don't have any error, but whatever they tried, it didn't work, they say they tried on desktop and this error came again, what should we do?
trying it in a different browser
no one is joining in my server

That might happen if you've an adblocker running
It might cause the problem. Try disabling it, reloading the page, and see if it works
Submitting your server to top.gg does not guarantee joins
Hi, I need help. I don't know what exactly the problem with my bot is?
What do I have to change to get approved?
You're probably advertising other bot sites
Or is a bot responsible for such a site
Then you need to contact the person who checked your bot
(in DMs)
Reach out to the reviewer for additional information; Dm @indigo adder
Seriously? I waited 7 days for telling me I advertised any projects?
7 days is nothing I waited 2 weeks for mine
Your bot was named BumpDE, which sounds like a competitor to top.gg/servers
If I rename the Bot... will it be accepted or do I have to resend the application?
You still need to submit it for review a second time anyway
i wall you change the name of creator of my bot on website how i do
@long ferry
can i transfer ownership
What about this bot?
What do I have to rename a bump bot to so it'll be accepted?
@shell inlet help me please
If you have issues with other bots you can report them
can u try that, if that doesn't work try
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
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lmk if either of them work
i did
and its in board
but
noone joined from like 2 weeks
as aurel said, we don't guarantee any joins
What?
what browser are you using
Microsoft Edge
any extensions like adblock?
Yes, I have AdBlock for YouTube
Try disabling that
is the site down? it isn't loading for me
Mine is loading fine?
Thanks for letting is know. We are looking into it

How can i delete my opinion?
Send a DM to any of the online moderators with the bot/server link and the review you want to delete :)
okey
Mhm. Ill note that down
what are you referring to with "the credit"
#credit
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
how do you change your bot profile pic on topgg? It's not automatically loading its discord avatar
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
ah ty
how to add support for server count
You'll most likely be interested in #topgg-api and pinned messages on that channel
If I understand correctly what you mean of course
One message removed from a suspended account.
One message removed from a suspended account.
Just iframe
One message removed from a suspended account.
estimated waiting time is around 1-2 weeks
Hello, if i got an issue in the bot and wanna change bot, like it will be same code, commands and name is that allowed to change invite link of the bot
I can't vote for the dream team
can i delete the bot and upload again too? bcs of usually start trends be easier
yall declined my bot even tho it went off for a min earth bot also does that and it got on top.gg like how? yall have inpatient reviewers.
Hello @sturdy swan
We our queue is long and we review bots still carefully, but as life has shown, if a bot is offline, it most likely doesn't come online again any time soon.
If you're bot was declined for being offline, please make sure you're hosting it 24/7 so us (the reviewers) can actually check & review the bot.
That's great & i understand the disappointment, but we are not waiting for the bot to come online if we see that it's offline at the start of the reviewing. Your bot might been offline for 1 minute but we never knew that and like i said, most offline bots stay offline. We have to move on because of the queue.
ah ok
You can simply submit your bot again and hopefully it will go smoother this time. If you have any questions, feel free to ask 😉
ok
why my vote doesn't work on pc but it works well on mobile? I tried to logout and login back but still not working. I also tried to use different website but nothing changed
Does anyone know why is happening? I checked and the image is both valid and a png
Known issue, there's no current ETA. The team working on it 
hi
i need some help with api
i'm trying to make a /vote command with my bot
but
i can't seem to get the http headers right
i have authorization in there btw
Try just userid for the key
-wrongserver
@strange pulsar
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
You can send test votes in your bot settings on page
ok

link please
@grand prism
You are probably not logged into your account
I am logged in
Can you send a screenshot?
of what?
Forbidden error
no
I am in the team
this is my acc
But the user is listed as the owner, not the team
You must log in to that account to edit the bot
ok
cant put my server in top gg
yes, you can add your server to top.gg using this link https://top.gg/servers/new
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Hello,
I have a problem to add my server on top.gg.
Indeed, once I fill in the necessary information, I click on "Next Step" then on "Add server". At that moment, I go back to the page to fill in the information for mo, server and when I click on "Next Step", I land on the conformation page where everything seems to load endlessly without me being able to do anything.
Do you have any idea why?
The most common problem is that you are not the owner of the server but the admin
If you are the owner of this server then I have no idea
Oh...
only the server owner can set this type of page?
Yes
Ok thanks !
Hey I have tried reporting a bot which didn't work (see screenshot)
could you provide me the bot id
dms or here?
just here
1055929812910346241, wanted to report because afaik 2nd instances on top.gg of a bot arent allowed
anyone?
hey guys!
I think you can maybe. I have deleted my bot before and I could in fact re-apply.
what issue
I want to transfer the data of my old closed account to my new account
DM any online moderator with the link to the bot/server and explain your situation
They will be able to delete the bot/server on your old account so you can add it on your new account after you prove ownership
I don't know which moderator should I send it to?
You decide. Here are the people who are online atm
DM the person with the prettiest name or profile picture, or at random. Your choice 

Any mod or admin here??
Just write what the problem is
My bot got declined from topgg
Write a DM to the person who checked your bot
Thanks
No bro
This is not my primary id
Even this is not my id
@next kestrel
@lone anvil hello
@gloomy shell hello
Are you gonna ping everybody?
The bot reviewer is not replying me
They reply within 24 hours
You're not the only one who wants to contact them + they have a life like any other normal person
Ok sorry
Patience is the key here, please know that we're volunteered staff members. They will respond to you and help with your issue when they're available
Sorry and at the same time thank u
how can I get pluarkit in my server but im on a school laptop and the website for it is blocked 😅
is Top.gg blocked or pluarkit's website?
it's both that are blocked
I don't think we can provide support for that. Also the bot you're talking about it not even on top.gg
then what can I do?
You can try to join their support server and ask for a bot invite
I can't even find the server
then we cannot help regarding that
okay, thanks for the help anyways !/gen
Hi, i have a problem voting for the inviter bot, when i vote and try to use the command /inviter it says this (ss) like i didn't vote at all
i'd contact their support team
Ok ty
the delete button on your bot page
Update @lone ether: Discord media links and imgur do not work
that issue is known
Hello, how long can it take for the bot to be checked?
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Alr
No, you have to manually update it with "refresh data" button
Then "edit" and "save"
Where is the button?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
This should help ^
On your bot's main page, where the description and the number of servers are displayed
Found
But dont refresh name
I clicked on refresh data button
And then it refreshed site
Oh wait
It may take some time for your bot name and avatar to update
refer to the message once more
if it hasnt worked yet
It gives an error even though I'm using png?
known issue
When will it be fixed?
So when someone voted it is immediatly displayed on the bot page?
I voted for my own bot and few my friends
And on bot page nothing
Still 0
Votes
Wich bot?
Probably a cache thing
I guess
If you look still no
But if you click on it it does show votes
Probbably didnt refresh yet
Yea, should display correctly over time
Can someone help me run my python bot for free 24/7? Hit me up on dm
I don’t want my bot to be offline when the bot viewers here check it out
if you cant keep your bot up enough that you know itll be down when the reviewers appear, maybe it isnt a public bot
To this day I am confused on why this forces u/ instead of allowing us to use r/ or u/.
Its like yall forgot subreddits are a thing and only focused on user accounts.
hello, it's been almost a month now and top.gg still didn't update my bot's pfp, is that normal ?
doesn't even show the old one
SOLVED
how do I remove webhooks? Whenever I remove the url from the website under the webhook section and save it after, it reappears
Um, so, as far as I can tell, you don't. To get around it, I just put it www.google.com and forgot about it. Topgg really needs to give us a proper way to remove it.
tried it and it worked thanks for the tip 
Is it possible to get a webhook bot over a bot user bot approved?
@ashen hollow Please don't 
is the site down? 503 service unavailable
server is down
we already know about the problem, thank you for reporting it
there an issue with voting?
yes, the website is already up and running, but some of its parts do not work yet ( voting system )
works now
What happen when my bot down when review check the bot?
what do you think?
Idk
No
People who can't up the bot 24/7 belike: 💀
how many bots do you use that are barely online?
in the notes for reviewer, leave a time when the bot should be down and the reviewer can take it into account, but it should not happen, your bot should always be online
Ok ty
hello to the community
Hello
Your bot gets declined for being offline. As rotcharm said, if you leave a note about planned maintenance we can do something about it (the maintenance shouldn't be very long time span). And ıf your bot gets declined for being offline then you can add your bot again
Ok
when u testing my bot the server count haven't been added. Means before I've 12 servers added not get 13..
Hey, can you send me ur bot I'd?
1099955820147519578
Your bot was approved
And we don't keep the bot in the server so it should not rise the count
how to show the server count on the bot page?
Then u should have put it online
We can't review bots if they're offline. You have to get your bot online and apply again. Please make sure your bot stays online until it gets reviewed
so im back and this time when im at the analytics section of the edit page for my server, it says its live. However when im at my profile it says not published yet. What do i do to get it published?
nevermind i fixed it, sorry

If i change my bot name or profile.. It will automatically be updated on top. Go ?
No, you have to manually update this using the "refresh data" button
Then click "edit" and "save". After all, within an hour everything should be changed
Ok
When we will get the features of reply to reviewz?
bruh the bot said dm the bot review when your bot is stable, so i dmed but got no respond from @next kestrel
Wait up to 24 hours for respond
They have their own life
what
eh
@next kestrel why did u decline my bot man wtf
Just dm him and wait for respond
I really hope my bot gets proved
Because your bot don’t have working help command or it doesn’t have prefix
👍
If it does my group gonna be way better
You can see whole reason in #mod-logs
bruhhhhhh tf is that then???????????
huh?
u ever read the bots profile description?
What prefix does it have on top.gg?
Try to reach Enigma in dms
i am
Can you send me screenshot of yours bot topgg page?
I don’t know if we’re allowed to ask this but is my bot gonna be reviewed soon?
My server's voting area is giving an error. How can I fix?
it got declined its no more up
You have to Invite topgg official bot using https://top.gg/servers/new
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
now i gotta rewrite all that description again T_T
The waiting queue is About 7 days
Ok I hope it goes well lol
Try to reach Enigma in dms maybe he could help you
It's already in the server.
dw i did im wating for response
Help?
why cant i find my server on top gg
How do I publish my server?
Please DM me, if possible.
Wait on verification
Wait on verification
Ok abbe
servers dont need verifying
Ok.
Mine didn't show up instantly..?
Who needs to publish my server? If it's me, then I am not sure on how to publish it. I have the bot in my server, and completed the setup on top.gg.
the user with the ownership over the server
then press save
Doesn't seem like you edited anything, have you pressed save after filling everything out?
Check if you see any errors
Yes, I saved it.
It says that is saved, but when I click on edit again, everything is gone.
And it showed a green box that tells you you saved successfully?
No.
Then it wasn't, check if you're missing any non-optional fields
How can I update my bot name change? If I have changed the name of my bot, how can I make the new name appear changed in the my bots section?
Click "refresh data", then "edit" and "save"
You guys need to maken a faq channel xD
I’ve seen this question maybe 10 times in the last 2 days
FAQ-support ^* or something xD
People won't read it anyway. You might as well search for "bot name" and you'll probably find the answer, but people don't think about it
Hello why am I getting this text when I try to vote for bots? (It happened on multiple bots and seems like I am the only one having this issue)
Lmao tell people to read 😂
Isn't different from doing -refreshdata everytime someone asks here, so
Merhaba, başka bir tarayıcı kullanmayı deneyebilir misiniz?
This keeps happening rn, I have good connection so idk what’s making it do like this. This happened with several other bots as well
Tabii ki
what exactly do votes do for discord bots? for example, when i vote for a bot, what happens? does the bot get more publicity on top.gg?
likely
Always depends. It definitely helps for tag-sorting and stuff
Does anyone know if someone voted for my bot for the first time API return {"voted":1} after the 12h if someone voted again what should API return?
Stated in the docs: https://docs.top.gg/resources/webhooks/

