support

[short carbon]

I have 4 whitout it

Well

I restarted the bot

I can use the command

But the autorization...

I still have to work on it

As i said in it

the description

It Is on Beta

[iron flame]

Is it possible to transfer ownership of a bot or a team?

[hidden pike]

support.top.gg is not letting me submit my ticket just kicks me to login site

🥲

[teal mortar]

Hi, trying to trouble shoot this issue. I'm not great at navigating around the discord! Any suggestions?

[iron flame]

-wrongserver

-wrongserver

okay if that wont work

[strong sigil]

I have a question. I've been trying to add the mee 6 bot to my server, but every time I try it, it says that I don't have discord or Google chrome on my phone. But I have both. How do I fix this?

[sturdy swan]

Wrong server as well, see above

[clear raft]

Why is top.gg spamming the notification:
http://cdn.sugari.live/35277.png

I already voted for the bot on getting reminder for the first time but im getting it again and again now

[shell inlet]

disable top.gg's notification feature for now

[clear raft]

alr

[shell inlet]

yes

you have to delete the bot from top.gg and apply again

[iron flame]

Brutal, I'm good

[long ferry]

Stating that in the description doesn't have an affect on the outcome of your approval, note down which command does not work, or take the bot off of queue until its fixed

[meager crescent]

Not a support request, just wanted to point out a design error in the website:

When voting for a bot, if any error occurs, the user gets the message: "Already Voted in last 12 hours" - this is misleading as thats not the reason the vote was rejected. Reloading the page allows the vote to try again and successfully goes through if no errors occur. And the user gets "Thanks for voting" which can lead to confusion since we were just told we already voted 🧐

[shell inlet]

this is a known error

[short carbon]

Ok thanks
I Will try to fix It cause the bot Is on his way alredy

[hybrid bone]

Hi team, I just win the auction on top,gg, but it seems not to update after I pay.

@shell inlet

[digital current]

suppose I voted for a server, how long it will take to show number of votes on that VOTE buttons.

[bitter siren]

Hello , why my bot still not reviewed dose my bot on quie?

And why all bots are getting Denied LOL I think this month no bot getting Accep

[patent needle]

-upto nvm, i can't use that, so generally this is 2 weeks and you sent him 5 days ago

[bitter siren]

Alr dude

One thing on my bot have a giveaway system with buttons the bot need ( SendMessages , ManageMessages ViewChannel) when admins trying to test my bot need this to do the giveaway it's fine .???

[cerulean ember]

We don’t give external perms to bot unless it truly require it, why do your bot need manage message for giveaway?

[bitter siren]

Because it have Delete , unpause pause , reroll more,,,,

[cerulean ember]

But why manage message? I don’t see any use of that in giveaway at least

[bitter siren]

Deleting message It need Manasge message ¡¡¡¿

[cerulean ember]

Deleting who’s message again?

[bitter siren]

The giveaway Embed !! WHEN BOT SEND THE GIVEAWAY CONTENT ON CHANNELS THE BOT IT HAVE /GIVEAWAY MANAGE
AND delete choice to delete the giveaway on the server

Sry for bad English

[cerulean ember]

Not 100% sure what you mean by that but bot does not need manage message to delete his own message. If you mean to delete reaction that makes sense. But it should still work without that too.

[bitter siren]

Oh , so bot if don't have manage message can delete own message ?

Okay I will change it

[bitter siren]

oh my gosh cosmic

im editin my bot

please can you test again ?

omygosh my luck

my bot decnied because offline because im editing my bot

[pliant mauve]

sorry but you will have to resubmit

[bitter siren]

my bot now online\

sad for my luck

[pliant mauve]

next time you could add a downtime notice at the Notes for reviewer so we can wait before testing it

[bitter siren]

alr

[digital current]

how long is the queue?

[pliant mauve]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

Currently our average bot reviewal times are around two weeks or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[digital current]

ty

[zealous fjord]

hey - how can i edit my reviewers note after submitting my bot

[long ferry]

edit, first option in the "optional" section

[zealous fjord]

ohh thank u!!

[digital current]

can we mention premium feature on bot page?

[grand prism]

What kind of feature?

[digital current]

just a feature normal not nsfw

[pliant mauve]

yes

[grand prism]

In that case, yes, you can, but it's better to mention it as a premium feature so that you don't get bad reviews because people will think that it is normally available for free

[digital current]

thank! I just mentioned it in Note

[brittle smelt]

My bot was removed for having a dm command. The dm command is restricted and requires permission to use and is not open to everyone. The point of is is for staff anonymity to avoid being directly contacted by server members. Wouldn't it be on the server that uses the bot to mention they have the capability to dm you anonymously before they use it instead of the bot? Just trying to understand how this works

[long ferry]

it must state the author or that it is anonymous, aswell as being opt-out/block feature

it does not matter to who it is usable

you can reach out to @cerulean ember for help regarding understanding

[brittle smelt]

Would a /donotdm command work?

Also does the bot need to state that you can opt-out in each message sent or just under/help?

[long ferry]

either should work

probably better to have it in the opt-out message

[brittle smelt]

Oh thanks for the info. I will make changes

[civic flame]

@shell inlet with respect to that the commands did not work, it is because it is wrong,
I saw you put C/dalle when in the description of the bot it said C/image
And the C/gpt thing is no longer up to me but to the AI ​​to respond to what they wrote

example

C/image

[supple mica]

Please reach out to @shell inlet in dms if you need to dispute the denial!

[civic flame]

I thought that it could be a reason to ban to communicate by dm, so I did it here

[supple mica]

Of course not! If it's about your bot, you can definitely shoot them a message !

[civic flame]

[rare pine]

Do I need top.gg bot in my server to be listed on top.gg?

[keen basin]

Yes

[rare pine]

Can staff confirm this because I believe you don't.

[grand prism]

You don't have to believe him, but it's true

A little searching and you have confirmation from a moderator

[keen basin]

thanks haha

[rare pine]

I used to not have it and my server was still listed.

[grand prism]

But data such as the number of members and emotes will not be updated

The role for voting for the server will also not work because it is given by the top.gg bot

And I'm not entirely sure if editing the server page will work if there is no bot on the server

It would probably work like this, but it is recommended to have a bot to make your server page work the way it should

[trim urchin]

i had someone abuse top.gg review system for my bot who can i speak to get this sorted?

[halcyon saddle]

someone copied my bot exactly. what should I do?

[supple mica]

Reach out to a moderator and they'll investigate

[supple mica]

Use the report button on site and report them please

[halcyon saddle]

thx

[oak elbow]

I vote on top.gg but it's not counting as a vote, and a server I'm in I'm having trouble voting for one of there channels

[zealous fjord]

Hey quick question before my bot is reviewed :D
My bot includes a command that allows support staff to reply to support questions sent via DM. It states the message comes from staff and it can ONLY be used to message people that have opted in by messaging for support, when support is over it will be closed and they can no longer be messaged

Am I safe, or do I have to edit something? I stated this in the reviewers note to

[supple mica]

Sounds like it should be good.

I understand users can opt in, but can they decide to block/opt out if they change their mind?

[zealous fjord]

If they send that theyd like to close the conversation it'll be closed by us, would for example a button to opt out be needed?

[supple mica]

in addition to having a block or opt-out feature. - Just ticking the box on what our guidelines say verbatim.

But I think that going by the fact it's opt-in/user interaction to get the dm in the first place I'd say it's fine.

If there's any issues in the reviewal process give me a dm

[zealous fjord]

Okay thank youu

[primal void]

hi, how can i transfer the ownership of my bot to another user on top.gg ?

[long ferry]

you can delete it and have it resubmitted by the new user

[primal void]

other options ?

[long ferry]

theres none

[hybrid bone]

Hi team, I won the auction on top,gg ad, but it seems not to update after I pay. and today i received the email that I lose my auction spot. however , No refund received. please help !

[cerulean ember]

#auctions-support

[hybrid bone]

@cerulean ember please help

[cerulean ember]

I already mentioned the channel above, I won’t be able to help with auc support so yea ask there and wait till anyone contacts you

[hybrid bone]

thanks bro ,

[noble forge]

Are we able to change bot name on Top.gg page? Maybe I'm just blind but I can't find how to change the name and picture, does it automatically change after I do it on dev portal?

[long wagon]

So, I am doing a server event. Where the person who votes the most receives nitro. I will be using a vote tracker bot to make a leaderboard for that. Just concerned, is that against top gg's tos?

[grand prism]

If you change it in Discord Developers, click "refresh data", "edit" and "save"

[sturdy swan]

doesnt sound like it is

[grand prism]

Exactly in that order

[noble forge]

perfect! thank you so much ❤️

[primal void]

🥲💀

so I lost all my reviews & votes

[long ferry]

The reviews are bound to your bot, these will reappear again

[sturdy swan]

If you're worried about the votes you can do it at the end of the month, when the votes reset either way

[raven steeple]

does top.gg allow cheat servers?
there are so many

[sturdy swan]

against tos

now time for a mod to do a cleanup™

[raven steeple]

these are also in violation of tos - both the game and discord
https://top.gg/servers/search?q=apex legends boosting

[long ferry]

use the report button on servers that violate our guidelines

[long ferry]

boosting itself is not against tos, but providing accounts (such as selling them) is not

[raven steeple]

I was going to but this is too many

[long ferry]

will do a cleansing later on then

report 1 or 2 and I'll do it

[raven steeple]

it actually is
https://help.ea.com/nz/help/apex-legends/apex-legends/play-by-the-rules-in-apex-legends/

[raven steeple]

ok I'll do that

[long ferry]

We don't act on violations against tos from others, unless discord enforces it too

which it doesnt

but like I mentioned, some servers might be also offering account selling, which is indeed against tos by discord

[grand prism]

Just out of curiosity, do you go to the server and check if they offer account selling?

[long ferry]

thats out of scope for top.gg, we do not moderate the content within a server

Important Reminder
We do not moderate the content within the server. We only moderate the content of the Top.gg page unless it is related to a specific Top.gg Guideline that says otherwise.

thats something for discord to handle in that case

if its specifically regarding the content of the server itself, unless said content is advertised on the server page

[grand prism]

I understand, thanks for the answer

[raven steeple]

so you could technically say that you are "Selling Cheese" on top.gg while selling cheats on the discord server?

[grand prism]

It's unlikely that anyone will sell cheese on a discord server

[long ferry]

unless theres some abbreviation for something like that iirc, still considered something I'd personally lock

such as "gaming chair tools"

[long ferry]

HWID spoofer for example is an indicator

just have to remember that Top.gg is a listing server and having your description say "We sell cheese of any type, Benjamin, Gouda and more" wont actually get anyone to join of the area you'd want

but yeah, thats something to report to discord

[mighty vector]

I keep logging in, yet the site is registering me as not logged in and it's not working.

[long ferry]

could you show an example of what you mean

[mighty vector]

I've literally logged in 10 times now.

[long ferry]

try logging in through https://top.gg instead of the vote page

then go to that vote page and try to vote

[mighty vector]

I did, but still not working

[long ferry]

https://top.gg/login doesnt do anything either?

[mighty vector]

When I just normally log in on top.gg on that yea, it still registers me as not logged in.

Same thing happening for my sister.

[long ferry]

try a different browser then, start logging in through top.gg itself, then the vote page

otherwise try again later

[mighty vector]

Ah okay then, thanks anyway. I'll try and wait it out and see later. If it still doesn't work then who knows lol

Just tried on Safari. I was using Chrome. Neither seem to work.

[uneven sandal]

hey, can someone explain how to collect payments on discord>?

[sturdy swan]

This is Top.gg support, not Discord support

https://dis.gd/contact

[buoyant crown]

Site Is Down...

[supple mica]

It seems to be intermittent as it just started loading again for me.

[buoyant crown]

idk why everyday site down

[midnight flax]

Not working for me either

[supple mica]

Loads fine for me still since I sent my last message

What page are you trying to load? Bot/server and homepage loads fine

[midnight flax]

The one time I did load it gave me this

[errant whale]

hi

hi

[supple mica]

hi amira, please use #support only if you need help 🫶

[supple mica]

I seem to be able to vote just fine

Maybe give it a few minutes and try it again

[midnight flax]

While you’re here, what’s the basis for people getting captchas to vote? Some people get them and some people don’t.

[errant whale]

how to make images ?

where am i?

is it a chatting platform?

[zinc oracle]

This is a community support server for https://top.gg

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[supple mica]

Spam protection, just comes down to browser activity I believe

[shut veldt]

Why's the site claiming I'm not logged in
Lets me add bots but not vote on them

[supple mica]

It sounds like you might be cloudflare banned for too many actions? Give it some time and check again later, should be resolved

[midnight flax]

Damn I guess I’m unlucky then

[rigid pike]

Hello, I have this problem for almost a week now, when i vote it says that I am done voting but the bot(anigame) does not seem to register it, after that I refresh the site and it says that I am ready to vote. Is there any way of solving this?

[supple mica]

Hi! Sounds like an issue. Do note the site will allow you to vote once a day, but if it allows you to keep voting then the 12hour timer is probably still going

Just a front-end issue that it says it's ready

[rigid pike]

When i vote for the bot, i should get a message from the bot but unfortunately i receive none or at least receive the rewards from voting, also my vote is not on cooldown.

[sturdy swan]

Is top.gg vote page having issues?

[sturdy swan]

yeah seems like it's just cached pages showing

How can one get their bot added to this server?

[alpine garnet]

yep same issue http://cdn.melonbot.io/190.png

[inner vortex]

same

[sturdy swan]

@cobalt sleet

[cerulean ember]

we are aware of this issue

[cinder lark]

Oh so it is dead

Thought it was my network

[tacit idol]

seems like 50% uptime this month

[cerulean ember]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[cerulean ember]

Also pretty sure it’s up more than 50% of time. Max to max downtime before it’s fixed is like 2h

[tidal thorn]

what time is it generally down and what time is it generally up? may need to reorganize schedule to avoid downtime

[cerulean ember]

This isn’t pre planned maintenance or anything like that. Engineers are aware of this issue and probably working on it to prevent such downtime in future.

[sturdy swan]

when do you think it will be fixed

[cerulean ember]

already back

[sturdy swan]

oh, but my api is still down

[coral holly]

Hi, is it possible to find out where bot is in the queue for verification?

[grand prism]

No

[cerulean ember]

can you check again? it seems to be working fine

[sturdy swan]

20 minutes ago

[cerulean ember]

no rn is it working now?

[grand prism]

He refreshed the token and didn't seem to change it in the code

#topgg-api message

[sturdy swan]

still same error

[cerulean ember]

this might be the case^^

[sturdy swan]

how can i fix it

[grand prism]

Specify this new refreshed token in your bot's code

[signal spindle]

why my account can't login?

[sturdy swan]

i refreshed the api token in top.gg panel. wrote the token into to my code

[long ferry]

try a different browser, aswell as trying to login through https://top.gg first, then trying to go to the vote page

[long ferry]

try again later then

[median nacelle]

hey 👋 someone has commented something that is not true about my bot...
is there some way i can get this removed? i cant neither report the review, nor contact this person 😦

[long ferry]

does your bot have vote-locked features?

[median nacelle]

yes, but it's only 1 feature, that isn't even necessary for setting up the bot.
what this user is saying is that, the bot doesn't work at all without voting, which is completely false.

[hexed anvil]

Is topgg down or something something I can't vote for an bot and it says I have to be signed in

[mint laurel]

He may be referring to that one feature

[median nacelle]

well its not very specific, and i don't think it's fair giving 2 stars, just because she doesn't want to vote to use that 1 specific feature, when everything else works fine....
but ok

[median nacelle]

you have to be signed in, to be able to vote

[real marten]

رمضان كريم

السلام عيكم

[merry cradle]

yo

how to start bot ? 🙂

on channel

[sturdy swan]

which bot

[merry cradle]

hydra music bot @sturdy swan

[sturdy swan]

wrong server

[wide egret]

How do I change the creators and move a review, since they are both from my old server use?

[graceful sinew]

Good morning, when I add my bot to the site there is a message (on the screen) after I validate the identifier of the bot please help me thank you for me ping ps I'm french so that's why the screen is in french

[dusty briar]

Hey, How come my discord server's don't show up?

[lethal bolt]

When did you add your server to the site?

[grand prism]

I think he's trying to do that right now, but his servers aren't showing up

[lethal bolt]

They should give site some time

[dusty briar]

yeah just now

any solutions ?

@lone anvil
@floral pagoda

[grand prism]

Don't ping, they don't help anyway. Just wait for any moderator

[dusty briar]

aright

[sturdy swan]

"Refresh Servers", logout and login

[polar scarab]

Hi, I lost my old account and on the old account I had submitted a bot, now I can't take the bot out because the bot was generally remade.
Could a Staff Team member remove my bot?

I also have evidence of the loss of my account

[sturdy swan]

DM one moderator they will explain what to do

[polar scarab]

I can't get into my account anymore, so a Staffmember has to do it

[sturdy swan]

As I said, DM one moderator.

They will guide you on what to do.

[polar rune]

I'm unable to add the voter role on servers page in top.gg

[long ferry]

Does it show up?

[sturdy swan]

Hello, I wanted to ask if it was against the terms of service to pay for good and likes reviews to hide negative ones?

[grand prism]

Rather yes, you can't force or encourage people to write positive reviews with money

If the negative ones, in your opinion, are not true or are the result of some review bombing, you can report it to top.gg moderation

[sturdy swan]

Yea me and a bunch of people have come out about a server being racist and there now paying people to leave good reviews and likes?

[supple mica]

Feel free to contact a moderator to handle it!

[sturdy swan]

To you or any moderator?

[supple mica]

Any moderator, but I'm available for another bit if you wanted to dm me

[hexed anvil]

I am but my pfp isn't there anymore and when I look for the sign in button it's not there

[sturdy swan]

Heellloooo,
Im a bot owner any my bot in topgg bot list
But my account was deleted,

so how to transfer ownership in topgg?

[fluid birch]

Dm a mod and they'll help you out make sure to include the bots id in your message as that helps us out a lot

[sturdy swan]

Are you a mod

[fluid birch]

I am I'm going offline to sleep in a bit though so if you dm me I'll respond when I wake up

[sturdy swan]

Great I won’t dm anyone but you

[tepid valley]

hello, i am here because i accidentaly delete my account of top.gg

how can i get it again?

[sturdy swan]

Hello, I can’t see any bots,please help

[sturdy swan]

Gg

[latent wasp]

why cant i put reviews?

[lethal stag]

it is diffilcult to login. send help

[floral pagoda]

It looks like there are no bots for your specific search

[floral pagoda]

Please define „difficult“

[full sequoia]

Does a 1 star rating with the content of "nothing" break any sort of top.gg review rules?

[sturdy swan]

most likely

[next kestrel]

not really, but if you want it removed, feel free to dm a moderator

do note that, reviews that don't go against the guidelines are most likely never removed

[sturdy swan]

@next kestrel hello i need help i added my bot to top gg and idk where to see id my bot is accpted or not i think the server is called topg verification center can you send me a link

[cerulean ember]

https://i.imgur.com/kTuKddr.png you submitted yesterday, current wait time is 4 days so please wait

[sturdy swan]

@cerulean ember ohhh ok thank you

[zealous ibex]

Hello, I deleted my account for top.gg because I didn't think I was going to continue to use it. I def wanna use it, where do I go to reactivate my account?

[sturdy swan]

You can't, you have to wait the 7 days and then you can use it again

[zealous ibex]

Okay thank you

[wide egret]

?, pls ping me

[sturdy swan]

You change creator by removing the server listed and listing again.
You cannot remove a review.

[wide egret]

you mean deleting it from top.gg?

and place it back after

[sturdy swan]

Yes

[maiden lantern]

Hello everyone, My project's logo is not visible on Top.gg. Can you help me?

[grand prism]

Do you mean bot or server?

[maiden lantern]

Bot.

[grand prism]

Click "refresh data", "edit" and "save"

In that order

[maiden lantern]

I could not find refresh data on the phone.

[grand prism]

It should be in the "Info" tab

[sturdy swan]

Why this keeps loading

[grand prism]

Try using a different browser than the one built into discord

[fringe raft]

Heyhey! How to I add images to my bot's long description?

Is it via URL? Taking a screenshot and pasting don't seem to be working

[grand prism]

Use HTML or markdown

There's even an embed with a link here

[fringe raft]

Appreciated, thanks!

[bitter siren]

So , what's need it without manage channels ?????

[grand prism]

manageRoles

[bitter siren]

Whaaat

Why tole

Role

[grand prism]

Because you're changing the permissions for the everyone role

[bitter siren]

Only manage role need it for lock , unlock ???

[long ferry]

Nah, changing channel permissions requires manage roles

[bitter siren]

Ow

[long ferry]

To change the name, description etc, manage channels

[bitter siren]

Ow I forget that , now I again to submit

So my bot declined just for this ???

[grand prism]

If they declined your bot, then yes

[bitter siren]

Alr thanks

[sturdy swan]

Maybe not "just for this"

[viral wigeon]

Is there a bot that I can use for server rules that when people click the ✅ they get the Member role and also lose the Guest role? ie a bot that gives a role and takes a role, without needing premium for the bot.

[wide egret]

how to create vote rewards with the top.gg bot??
Pls ping me : ) !

[grand prism]

You go to your server's website, click "edit" and among the editing options there is this option, there you choose the role that people who vote for the server should get

[supple mica]

-how2search

[cerulean fulcrum]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[supple mica]

Or #general if you want to ask people for recommendations

[wide egret]

Thank you!

Will the role be auto-removed when a member can vote again or is it perm?

[long ferry]

Autoremoved

[wide egret]

nice

[long ferry]

1 hours retention time, keeping the role when re-voting within an hour

[sturdy swan]

How can u add images to the top.gg bot website? For example, how Mee6 has?

[grand prism]

Use HTML or markdown

[sturdy swan]

Thanks!

[zinc oracle]

Mee6 more specifically uses HTML, but markdown will work too

[sturdy swan]

Got it, thank you.

[past jackal]

How to bold Our commands and make it h1

@pliant mauve

[pliant mauve]

are you using markdown or html?

[past jackal]

markdown

[pliant mauve]

use # to make it h1 and ** around to make it bold

[sturdy swan]

HTML works perfectly, thank you everyone.

[sturdy swan]

@pliant mauve I am sorry for the ping, are links allowed in 'Long Description' ?

[pliant mauve]

Depends on the link

[sturdy swan]

It's an bot dashboard/information about the bot

[pliant mauve]

then thats fine

[sturdy swan]

Alright, thanks

[pliant mauve]

np

[red lagoon]

hello i changed my bot name but it still shows old name on top.gg

nvm

[pliant mauve]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[gleaming idol]

My bot pfp is not updating on top.gg, I have tried refreshing data and it does nothing.

[grand prism]

Look above

[gleaming idol]

Alright thanks

[frozen kelp]

You edit something then refresh that’s what usually works for me

[gleaming idol]

Ye that worked 👍

[coral relic]

Sup guys

my server got a custom link for invites.
but besides the custom link, is it possible to make another link?

my server is also connected with top.gg, and that invite is not the custom..

[long ferry]

Unsure what you mean, are you referring to your discord invite?

[floral pagoda]

-b 1088181928374571161 Ads/Scam

[cerulean fulcrum]

Banned Jack.#1618

[supple mica]

did i see Jack is back

!!

[latent wasp]

gg.top

wait so to put a description it has to be html?

[uncut summit]

A

[stoic socket]

nope

it can be either plain text, html or markdown

[latent wasp]

oh

also dang elon musk

[astral fiber]

Any chance I can recover my Top.gg team? Both my accounts got termed (do not ask why) and I need to update my bot's page. I can provide all info needed if needed.

[digital current]

Who is testing this bot 837304589258588170 ?

[digital current]

@cerulean ember good morning sorry for ping!

[cerulean ember]

It’s me what’s the matter?

[digital current]

You didn't give the bot permission to edit channel.

[cerulean ember]

Bot do have that permission also please be patient while we review bot

[floral pagoda]

Are you logging activities? Don’t see any record of your bot getting declined/approved

[cerulean ember]

Yet to approve or decline

[digital current]

Not logging activities, just the loop of counter. It don't have any intents

[floral pagoda]

If so: It’s a no-go to come here and intervene while your bot gets reviewed

[digital current]

okay

[alpine turtle]

you cant reply to reviews anymore? (as an owner of the bot)

[alpine turtle]

only seeing the like feature

[sturdy swan]

a bug that has been going on for months

[alpine turtle]

and still no fix is wild

smfh

top.gg is so buggy ._.

[alpine garnet]

wait what http://cdn.melonbot.io/918.png , but it was approved more than a year ago iirc

[grand prism]

Yea, it'll stay that way

You can just ignore it

[alpine garnet]

ah alright

ty for the info

[tulip hedge]

Hello ,
My bot has been approved
How can I allow for my bot page to appear in search results?

[grand prism]

Depends when it was accepted

It usually takes a few days for it to show up in searches on the site

[tulip hedge]

But on top.gg I see this note

[grand prism]

Read above, it will be like this. You can ignore it

[tulip hedge]

are you sure ?

[grand prism]

Yes, your bot will appear on the site within one day to 3 days, but this message will always be displayed

[tulip hedge]

ok , thx

[buoyant crown]

site is down

[prime ether]

site loading time is really high am I the only one?

Ah nice one

[cerulean ember]

yes its slow rn

[prime ether]

F

[mighty marsh]

i get error 503

[prime ether]

By reloading I slowly can get to my profile xD

[buoyant crown]

Guys fix site

every 5 mint down ?

[lyric flare]

I think there's a problem logging in

[twilit elm]

How to get vote logs? When my members voted @here

[grand prism]

If you know how to code, you can set up a webhook and if not, you can use one site that allows you to set up such a webhook for free

Take a look at #topgg-api, everything is explained there in the pinned messages

[twilit elm]

How to get discord server vote logs?

[supple mica]

#general message

https://docs.top.gg will have all the answers you need

[sturdy swan]

Guys

what is the best

location to choose

For Discord Bot hostings

Heres are the locations

[cerulean ember]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[grand prism]

#development

[sturdy swan]

Okay

[jovial moss]

delete google's data 1 go to settings 2 go to apps 3 find google click on storage delete will write data delete

[jovial moss]

delete google's data 1 go to settings 2 go to apps 3 find google click on storage delete will write data delete

[jovial moss]

I think you are trying to submit a bot to the top.gg website. please tap once on the actions you want to do

[long ferry]

thats chrome

and android

[maiden temple]

uhm is top.gg's background url broken?

it only allows this format
but the new format has a /a/ in the middle
the top.gg page doesn't allow that?

[sturdy swan]

What is even your question, if the link is a valid link or what?

[maiden temple]

yeah cause the thing doesnt allow a valid link

this is the valid one

[sturdy swan]

That's not a valid link

[maiden temple]

when i put the valid one this happens

[sturdy swan]

https://i.imgur.com/ZeYsF4O.png

[maiden temple]

ohh sorry

thank you

[bitter siren]

Guys , I have trivia command with choices buttons the permission need only send message ??

[long ferry]

discord documentations mentions the permissions you'd need

[jovial moss]

||https://img.doerig.dev/||go to this site and paste the image sec url there

[bitter siren]

Ow okay

[south wedge]

Hello! I need some help.
I lost the access to my old account, which I own a server. I've created a new server to replace the old, but I can't remove the old from topgg website (or make it private), even the admins can't remove it.

[sturdy swan]

DM a moderator

[south wedge]

Ty

[sturdy kernel]

Hey. how can i delete a review i made on someones bot?
i did a review somedays ago about something that got fixed.

[sturdy swan]

DM a moderator

[long ferry]

feel free to reach out to me

[latent crown]

if we save up every month, will our bids be deleted?

[sturdy swan]

#auctions-support

[ornate depot]

I was wondering on how I apply for bot reviewer

[cobalt sleet]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[ornate depot]

-apps

[alpine garnet]

is this (https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting) not a thing anymore? can't seem to find the role reward thingy, or are role rewards only for server? 🤔

oh yeah just noticed the Server Role Reward

[hollow kraken]

How can I add my server to topgg ?

it doesn't say anything?

[grand prism]

Click "refresh servers", log out and log back in

Should help

[hollow kraken]

That works, is the site in general having some issues?

everything seems slow

[grand prism]

Sometimes it does, I have no idea why, but it does happen quite often

[hollow kraken]

been loading for 5 minutes

[long ferry]

are you using an account that has the ownership over the discord server?

[hollow kraken]

Yup

[long ferry]

go to https://top.gg/servers/yourserverid/edit instead and fill everything out there

[hollow kraken]

thanks

[spare patio]

How can I remove my bot from a team?
It's not even letting me delete that team

[spare patio]

@cerulean ember

[toxic topaz]

i already reported this issue and cache was cleared

before this

please look into this, many of my users are reporting this and but when they are using mobile for voting it will work

[tiny atlas]

Hey my 2 bot got approved, I want "bot developer role".

[cerulean ember]

you need to delete bot page and resubmit again

[cerulean ember]

ask them to try from diff browser

[cerulean ember]

given

[toxic topaz]

why not from chrome?

only for vote they will change the browser?

this is not a solution

[cerulean ember]

This problem recently started so for time being I would suggest using different browser.

[hidden meadow]

care to elaborate to me why is my friend TheBestGamerYT#6781 still banned ?

like in this server ?

@pliant mauve

The pinned messaged said that I am allowed to ping one of you guys and so I did

ALSO IF MY FRIEND ISN'T BANNED HERE THAN CAN YOU EXPLAIN WHY HE GETS MESSAGE ON YOUR WEBSITE THAT HE IS WHEN HE TRIES TO VOTE BY LOGGING IN ?

@cyan palm

[pliant mauve]

what’s their ID?

also pls dont multiple mods

[hidden meadow]

TheBestGamerYT#6781

I am sorry for pinging the other mod too but you literally went offline on my screen my guy

[pliant mauve]

they were banned back in 2018

ask them to appeal

-appeal

[cerulean fulcrum]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[hidden meadow]

wrong because I know that they were able to vote for bots in 2023 and 2022

namely

football guru bot

was on a vote streak for that one

[pliant mauve]

just tell them to appeal

doesnt matter when they were banned

[hidden meadow]

ok thanks and how long does it take ?

for for you guys to reply to the appeal ?

[pliant mauve]

there’s no ETA

[hidden meadow]

ok cool

[hidden meadow]

one more question tho

I am on the appeal page

and how you genius think my friend is supposed to know his Top.gg Id ?

if he can't log in and it has * indicating that he must write something in that field

like my friend is literally banned unless top.gg ID is the same as the Discord username ?

[cerulean ember]

3518167676163391488

His topgg id^^

[hidden meadow]

thanks but damn he literally just sent the appeal and the id entered was his Discord username

but that just proves my point why does an id need to be entered anyways when you guys can clearly look it up on your own as long as you have Discord username connected to it provided ?

[cerulean ember]

If they ask for topgg ID there might be reason behind that, so I would suggest you to not get mad over such small thing. Be patient CMs will soon reach out to their ticket.

[hidden meadow]

I am not even mad and they didn't ask me for anything yet that's just what the form to create a ticket is like

[hidden meadow]

I also thanked you before I said anything didn't I so that should count for something too

[tiny atlas]

Thanks

[polar rune]

I can not see the entire roles in the list and I cannot scrol it down

[long ferry]

Likely caused by a huge amount of roles on your server

You can resolve that by temporarily setting your vote role right above the topgg's highest role and then both roles right after the everyone role

[bitter siren]

i see in #mod-logs loking for declined reason and i saw someone decliend 3rd time if my bot declined 3rd time i will get banned ?

😬

[cerulean ember]

If issue is same and not fixed for the 3rd time then you get warning, if same happened on 4th time you get banned

[bitter siren]

owo okok

[spare patio]

Is there any other way?

[long ferry]

there's not no

[spare patio]

In future would it there be?

[long ferry]

as transferring the ownership to a team is permanent, as the message has said before you pressed confirmed

probably

[spare patio]

Ohk

[true hedge]

Hi! I was directed to the Support Server for Appeals

I have 2 NSFW Servers I was looking to resolve the Lock on

[long ferry]

The user to reach out to is in the lock-message

[true hedge]

Thanks ^^ Do I DM?

[long ferry]

yes dm the user that has locked your server

[true hedge]

Thank you

[patent ruin]

my bot got rejected last week i was not in server so i was unable to get dm from luka is there any way to know what was the reason?

[patent ruin]

@sturdy swan Ty sir actaully it was under maintainance

#mod-logs

[frozen vapor]

I need sport.

@cyan flint

[long ferry]

ask your question

[frozen vapor]

I want to make a dedicated room in who votes the bot or the server how

[long ferry]

you mean a log channel?

[frozen vapor]

Yas

[long ferry]

consider using this third party tool if your goal is only logs https://webhook-topgg.com/

[frozen vapor]

@long ferry

What is this?

[long ferry]

this allows you to only have logs

reach out to their support for help

[frozen vapor]

I need that.

[long ferry]

yes, this

[frozen vapor]

That's how it appears to me.

[long ferry]

read this

[frozen vapor]

Any support

[long ferry]

they have a support on the site in contact

[frozen vapor]

Now I need to do this, how?

[long ferry]

??

[long ferry]

use this, ask support of this for help

[long ferry]

see

[frozen vapor]

@long ferry

Shkruan gabim në web dhe nuk kam punuar

[long ferry]

ask their support, its a third party tool

[frozen vapor]

Çdo lidhje interneti

[frozen vapor]

@long ferry

It says there is a problem with the web and I did not put any link

[long ferry]

I cannot help

reach out to their support

top.gg is not support

"contact" is support

[sturdy swan]

hi can someone explain me how search works?

i am how i position my bot in a fist position

pls pls

[frozen vapor]

@long ferry

I applied for a bot

How can I tell that I was accepted or rejected

[long ferry]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

Currently our average bot reviewal times are around two weeks or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[long ferry]

2 weeks or more

[prime ether]

Hey guys my bot got declined for being offline but its

1. a http only bot = no status
2. the bot reviewer never used any commands I see it in my logs

[long ferry]

reach out to them

[prime ether]

I did no response

[long ferry]

your bot was declined 5 minutes ago

be patient

[prime ether]

yes

[narrow hornet]

Hey y'all, my bot's name is showing up as 'Sense Announce' on top.gg when it really is just 'Sense'. I hit 'refresh data' but it didn't do anything. Can someone refresh it manually for me?

https://top.gg/bot/1001639403707437096

[grand prism]

Click "edit" and "save"

[frozen vapor]

When I make a vote, nothing is sent.

[lavish slate]

hi

um quick question,

Is it possible to apply for my bot on top.gg knowing that there is another bot with the same name exists there?

[grand prism]

Apparently yes

[lavish slate]

and if it's not common ? ..

[long ferry]

you have already voted

[long ferry]

as long as the intent is not to impersonate, its likely fine

and isnt something like "Mee6" lol

[grand prism]

K4ruta

[frozen vapor]

3 people voted and say 1 vote

[long ferry]

this is not related to top.gg

go to their support

[lavish slate]

XD nah it's actually Alora but i found that there is a bot called "Alora bot" Already Exists

[long ferry]

yes thats fine

[frozen vapor]

How do I narrate private earnings in a vote

[lavish slate]

ok then, ty for ur help !

[long ferry]

once again

top.gg not support

topgg-webhooks is support, contact on page

[frozen vapor]

Private in a site

[long ferry]

??

[lavish slate]

4K ultra hd

[long ferry]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[frozen vapor]

I didn't understand

What are you saying

[sturdy swan]

It means it's not the end of the month.

Read the content of the message above sent by the bot

[split wave]

why do i get an error "Unauthorized" when im trying to transfer ownership of my bot to a team?

i am the team admin btw

oh wait maybe i just need to wait a bit cuz i do not appear in the team yet

[split wave]

well it still doesnt work while it looks like everything is ok with my team

oh nvm it worked lol

[frozen vapor]

@pliant mauve

[bitter siren]

Yoooo finally my bot has been accepted thanks

[spare patio]

After 1 month only bot's votes get reset or servers also??

[zinc oracle]

They are reset monthly yes

[spare patio]

Servers too?

[zinc oracle]

yep

[cunning meadow]

Can someone help me please? I've had this problem from like forever now.

My bot have around 1.5k votes & it's NOWHERE to be found on the website whenever I look up the tags it's listed on. It's just a stress at this point as there's been no improvement no matter how muchever votes it get.

I DM'd owners of a few bots with similar amount of votes (1k-2k) & all of their bots are getting invited to servers frequently which is not the case for me. My bot is not going anywhere, the growth is none. It's nowhere on any tag. However, when I won an auction, the bot did appear on top as #promoted so it's surely registered by the website. Can someone please check what's the problem or why's it not listed properly? Or is it just me who's dumb and can't find it? If possible, a staff member may visit the bot's profile & the tags the bot's listed at & lmk what the issue is.

Bot's Profile: https://top.gg/bot/1063503665282961460
Analytics: https://prnt.sc/OEHtqaczHonM (The invites are just from the auction ad, that's the reason why the chart went downhill after march 20th as Ad expired.)

[sturdy swan]

You should thank yourself

[tepid cove]

why is my bot profile is T?

[broken mulch]

Why cant I claim vote credits it is showing I have 15$ credit

[visual dawn]

my bot logo is not updating

[calm solar]

hi, dblstatistics is down

[wet flower]

did the api die

6|Nyatastic | [Symbol(Response internals)]: {
6|Nyatastic | url: 'https://top.gg/api/bots/stats',
6|Nyatastic | status: 504,
6|Nyatastic | statusText: 'Gateway Time-out',
6|Nyatastic | headers: [Headers],
6|Nyatastic | counter: 0
6|Nyatastic | }
6|Nyatastic | }
6|Nyatastic | }

[pliant mauve]

-refreshdata @visual dawn & @tepid cove

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

Seems like it did.

[calm verge]

is the site down?

[sturdy swan]

Seems like it is.

[shell inlet]

hey, can you guys ping me in 5-10 mins if it's still down?

[wet flower]

got it

[crude aspen]

Hey guys I just need a help with the top.gg bot description I wanna add images can anyone help me out?

[long ferry]

Use markdown or html, theres alot of resources online

[crude aspen]

Can you provide a link pls

[long ferry]

https://www.markdownguide.org/cheat-sheet/ one google search

[clear raft]

I just changed my bot's avatar, how long will it take to update the logo on top.gg?

[spare patio]

@clear raft

[clear raft]

the save button isn't clickable-
http://cdn.sugari.live/91198.png

[hardy lion]

How long after approval does it usually take for bots to appear in searches?

[cunning meadow]

bump! ^

[sturdy swan]

It's written on the approved bot's page, 1-3 days

[hardy lion]

that’s the issue, it’s been 5 and still isn’t showing in results

[sturdy swan]

Typical X, Y problem. Next time just state your problem rather than a question related to it

Mods will need your bot ID to know the name to try and search themselves, because you haven't submitted any bots from your account

[halcyon shale]

How to do this in a server

[sturdy swan]

This is not Discord support

https://dis.gd/contact

[halcyon shale]

What reason will I give

[sturdy swan]

And fyi, Google is a good way to find solutions

[halcyon shale]

What reason

[sturdy swan]

https://google.com/search?q=server+onboarding+discord

[halcyon shale]

Thanks

@sturdy swan

[twilit musk]

Current wait time?

[sturdy swan]

read pinned messages

[calm solar]

they gave me a 5 star review while asking for help, how do i remove this review

[cerulean ember]

dm me with page link

[calm solar]

[digital slate]

@cerulean ember how to reply to review

[wary hearth]

Hi, my bot is approved but is neither on the server, nor do I have the "bot developer" role. Recently I changed my bot's profile picture, and it didn't update on the site either.

[next kestrel]

• approved bots aren't added to the server anymore
• please dm a moderator if you have an approved bot but don't have the bot developer role here
• for the profile picture, follow the steps below

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[next kestrel]

replying to reviews are currently disabled

[wary hearth]

Thanks

[next kestrel]

np

[digital slate]

Why

[next kestrel]

it was disabled due to a bug. there's not eta on when it would be fixed

[digital slate]

Hmm

[potent viper]

Hey

I am getting a error

TypeError: topgg.getVote is not a fuction

[cerulean ember]

What error?

Where?

[potent viper]

I tried making a vote only command

[cerulean ember]

Oh you can probably get help in #topgg-api

[buoyant crown]

Site down

@cerulean ember

[cerulean ember]

Thanks for reporting i will keep an eye on it. If not resolved will let devs know

[cerulean ember]

Can you try again

[true geode]

Hi there, a user of our bot is unable to vote and stays in a continuous loop. Therefore they are unable to get rewarded.
They’ve tried different devices and browsers, also logging in again and disabling their account.
We’d appreciate help for that!

Here’s also a video they recorded: https://media.discordapp.net/attachments/580663221862662145/1089635627932340355/Counting.mp4

[void acorn]

is it possible to make an iframe for the bot site little bigger?

[frozen vapor]

@cerulean ember

I applied to my shoes how do I know if I was accepted or rejected

[long ferry]

Should try a different browser, try loggging in first properly before voting

[true geode]

Thanks for the response, however they’ve tried that already - I’ll ask them to do it again

[sturdy swan]

It's probably better to get the user to actually come here as well, will prevent you acting as an owl in-between

[true geode]

I agree, though users had that problem quite a few times so I’m also interested in the fix

[sturdy swan]

Absolutely understandable and that's why the chat is readable by everyone, it's just more convenient for the staff and will prevent you from doing the

I'll ask them to do it again
Waiting for their response
etc.

Hello,

I would like to know if this server penalizes individuals for making threats in private messages.

(Please don't hesitate to mention me once you reply.)

[stoic socket]

Depends, what type of threats

[sturdy swan]

She didn't specify the type of threat, but he swore on his entire family that I would regret it.

[sturdy swan]

Best is to provide screenshot along with the user ID

[bright light]

i think so yeah

[stoic socket]

why did you ping lmfao

[maiden portal]

yes my kill yoan

[stoic socket]

ye, its a user set note

DM a mod @sturdy swan, more effective

[bright light]

is it against the rules to ping mods?

[stoic socket]

i would delete that image and just DM a moderator

[stoic socket]

nope

but most of the time it is not needed to ping one

[bright light]

ohh i see

[sturdy swan]

Yo, i have a question, how can i delete my application (bot) in top.gg?

i want to change the name of bot but i dont know how i can do that

[long ferry]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[boreal quarry]

@wooden lagoon my bot. @spark onyx sends NSFW pictures in ephemeral mode, no one sees them except the user who called the command, which is why it does not need to enable NSFW in the channel settings.

Will proof of age at 18 be sufficient?

[long ferry]

Ephemeral is considered the same as normally sending it, just visible for the user

Unless the channel is nsfw, dont send content

Proof of age is not a solution either

[wooden lagoon]

^

[sturdy swan]

where is the sidebar? or where is the creator controls

[long ferry]

On your bot page

[boreal quarry]

and if the bot write in PM?

private messages

[sturdy swan]

oh, im blind thanks <3

[long ferry]

Direct-messages are considered non-nsfw channels too iirc

Your best solution and easiest one is to just limit usage to nsfw channels

[boreal quarry]

Is it still possible to call a bot in PM?

[long ferry]

No

[boreal quarry]

; (

[cunning meadow]

Day 2 Bump 2 ^

[long ferry]

Noted this down internally, can't give any ETA regarding that and/or any solutions to that, but can tell you that this issue is probably not something only you and these owners have

[cunning meadow]

I see, keep me updated on the progress if you make any regarding this case

[broken mulch]

How can I claim my vote coins

It is showing I have 15.2$

[sturdy swan]

Hello! They say my bor has not any Real commands, but i have a lot commands that i can use, what is that means?

[tawdry steppe]

It says it doesn't country as a feauter

Because you can already change the name of someone without any bots just by right clicking them

[sturdy swan]

@cyan palm hi

[cyan palm]

@austere oyster Don't advertise please. Thank you!!

[twilit musk]

@toxic zephyr

Dms

^

Stop typing read dms

[toxic zephyr]

👀

[toxic zephyr]

Please check your DMs 📥

[frozen vapor]

@cyan palm

How do I do if a voice person gives his rank automatically

[sturdy swan]

What do you mean with ranks?

[frozen vapor]

Role

[sturdy swan]

And what do you mean with "voice person"

[frozen vapor]

When someone votes the bot gives it to him role Auto

@sturdy swan That's what I mean.

When someone votes, the server bot automatically gives a rank

[sturdy swan]

#topgg-api && https://docs.top.gg && https://docs.top.gg/resources/webhooks/

[frozen vapor]

I didn't understand

[sturdy swan]

This is the wrong channel to ask such things

Ask in #topgg-api

And read https://docs.top.gg/ && https://docs.top.gg/resources/webhooks/

[elfin kernel]

why does my bot not have its profile picture on top.gg? one guy already commented "no profile picture just makes it more suspicious"

[long ferry]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[elfin kernel]

thanks

And how can I improve how its found using your search engine? It has more votes and is quite big but its only shown 3rd when searching for almost its full name (with less letters it doesnt show it at all)

[fair hound]

i wanna know too

[sturdy swan]

I have a problem that I don't see the bot in the tags

This problem occurs with any new bot that joins Top.gg

[long ferry]

#support message

[elfin kernel]

anyone able to help?

[long wagon]

task : vote for blackstone 1000 times

req : vote at least twice after 6 april and before this ga was created

this giveaway will be created upon completion :
500b Epic Rpg Coins + 50k mee6 xp (50b + 5k mee6xp each)

--
is this Against Tos of top.gg?

[long ferry]

Thats fine, you can incentivise using voting

[long ferry]

Yeah noticed

[vapid elk]

How do I login to the top.gg site?

[austere forge]

am I blind or is there no option to change the topgg server listing image?

the main one

[grand prism]

Change it on discord then click "edit" and "save"

[long wagon]

i mean i will be making ga with other bot's money. Just concerned and thankyou!

[long ferry]

You are not allowed to incentivise currency for voting for another bot, no

Such as voting for bot A, getting currency for bot B

@long wagon

[long wagon]

same if it's Server A, getting currency for Bot B?

[fallen basin]

I don't know how to login either let me know if you find out please!

[sturdy swan]

yes

[sturdy swan]

Go on https://top.gg/login on your browser

[long wagon]

ty

[long ferry]

actually

[sturdy swan]

Don't use the embedded browser of discord if you're on mobile, so don't click on the link

[long ferry]

https://support.top.gg/support/solutions/articles/73000502505-voting-guidelines#:~:text=rewarding users for other bots

To avoid the bumping and voting of external entities on our platform for features a bot does not provide, we prohibit bots to incentivise users to vote for other entities. Please keep in mind that if a different entity such as a server gives rewards for a related bot it is not against this guideline. For example, we do not allow a user to vote for Bot A in order to receive Bot B's currency or access to their feature. However, if Server A provides rewards for Bot A we consider this to be allowed as the server and bot are related.

[sturdy swan]

gah

[winter junco]

my bots avatar on the website is not getting updated

[gloomy shell]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[gloomy shell]

Make sure to do step number two and it should update

[winter junco]

oge

[fallen basin]

I used my regular browser on mobile and authorized top.gg but it still isn't logged in 👀

I keep getting the message saying I have to login when trying to vote for the bot

[sturdy swan]

And how do you get to the voting link of the bot

[fallen basin]

Using /vote for the bot "24/7 Casino"

[sturdy swan]

To the link

Not what command

how do you get to the link itself

[fallen basin]

Ahhh ok I will try using the link on my mobile browser

[sturdy swan]

Because that still applies

[winter junco]

works, thanks!

[fallen basin]

Still is giving the message that I need to be logged in 😭

[gloomy shell]

Make sure you're logged in on your browser and then navigate to the bots page by searching the name and then clicking on the page in search results instead of clicking on the link

see if that works?

[fallen basin]

Nope :/ after I click authorize it still won't log me in

[gloomy shell]

Maybe try a completely different browser then - I'm not sure what else could be causing issues.

[fallen basin]

I cleared cache for my mobile browser and discord, the embedded link to vote worked after that! I was logged in automatically like usual

[gloomy shell]

interesting! im glad it worked for you lol

[sturdy swan]

Hello , top.gg when I try to choose a role for vote rewards it displays the roles which existed like 5 months back and does not show the current roles in the server.

[gloomy shell]

Does the bot inside your server have permission to manage roles, and is the bot's role highest on the list?

Or at least higher than the role you want it to give?

[sturdy swan]

Oh I completely forgot about that lemme check rlly quick

[sturdy swan]

Yep it does , and has admin perms

[gloomy shell]

you could try kicking the bot and re-inviting it back to your server, then clearing the cache on your browser and trying again

[sturdy swan]

Okay! how do i clear cache of browser on ios lol

Yep

Got it it worked!

also is there a way I can remove that role after a few hours?

[gloomy shell]

it removes after 13 hours (12 hour vote cooldown and 1 hour leeaway)

If you want something custom, youd have to make your own bot to do so instead of using the built in

[sturdy swan]

Ohk that’d do

[sturdy swan]

I've invited my friend to my Bot Team, they clicked accept but nothing happened. Could anyone help me?

[cerulean ember]

friend id?

[sturdy swan]

534020187192819722

[cerulean ember]

534020187192819722

okey

https://i.imgur.com/yH2unro.png

cache issue, clear browser cache

[sturdy swan]

Alright

[cerulean ember]

they are in team

[sturdy swan]

I'll see

[sturdy swan]

Our bot is under that team and they cannot manage webhooks

[cerulean ember]

pretty sure

[sturdy swan]

Yup that fixed it

I can now see them in the team

Thanks!

[cerulean ember]

[unborn estuary]

Why do I need a password to set up a webhook on top.gg, and what does it mean by that

[gloomy shell]

You can ask for help with webhooks in #topgg-api - but it basically wants a password so it verifies that the owner is the one sending the information, not a rando

[umbral rampart]

Although my bot has 760+ votes, the bot with 200 votes seems to be the first. While that bot has 5 comments, my bot has 17 comments. What's the reason?

[sturdy swan]

Will the problem be resolved soon?

[long ferry]

Refer to my message there

[shy gull]

hi, how can i edit my review for a discord bot ?
i don't know how to remove or how to edit it

it's also my question x)

[sturdy swan]

DM one moderator

[shy gull]

really ?

[sturdy swan]

Yes, wouldn't say it otherwise

[shy gull]

I'm afraid of being banned x)

[sturdy swan]

You won't

Also site is pretty dead cc @cerulean ember

[cerulean ember]

Checking

[shy gull]

SuniL can you help me please

[sturdy swan]

Not anymore seems like

[sturdy swan]

I already told you...

[cerulean ember]

Working fine

[sturdy swan]

Yeh went back up

[cerulean ember]

I might not be able to remove your reviews rn so i suggest you dm any other online mod. Or if you can wait then you can dm me too i will be back to you guys soon

[shy gull]

ok thanks

[rain thicket]

What basic permissions does the bot need to have?

[naive pebble]

Hi, is the role that you can set to be assigned to a user when he vote for your server permanent? I mean, can you remove the role from the user after a while?

[long ferry]

Gets removed after 13 hours, user can revote after 12, 1 hour grace period

[jagged wraith]

Is there anything I need to do once I submit my bot for reviewal on top.gg website?

[fluid birch]

Nothing besides making sure your bot is online and abiding by our guidelines

[jagged wraith]

Anyway I can host it without leaving my pc online constantly 24/7 for free?

[fluid birch]

You can host it on a VPS but those generally cost money

[jagged wraith]

Ohh

[jaunty ferry]

Hi im unable to login when im trying to vote in karuta and sofi

Asking for multiple logins and vice versa

Help me on priority

[sturdy swan]

My account got termed without a reason and now I wondered how can I get the access back to my bot on top.gg?

[lunar depot]

How can I refresh the pp of my bot ? On top.gg bot's page

[jaunty ferry]

Hey im unable to vote since morning as im unable to login due to multiple logins

Im unable to redirect to the karuat bot

[shell inlet]

logins are through discord Oauth make sure you use right credentials and captchas

[shell inlet]

you can dm me with proofs that you own the bot, I'll delete it fot you and you can add it again

[shell inlet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

Will my votes be removed too?

[shell inlet]

can't be for sure, most likely it'll stay due to cache, but still can't be 100% sure about it

[sturdy swan]

Okay I will dm you after school because my friend has ownership of the bot and he would need to add me to a team again

[shell inlet]

cool

[sturdy swan]

@shell inlet

i voted too many times

then i got this ban

how long it takes to be released

[shell inlet]

not sure about that, looks like you are voting on multiple alts at once

[sturdy swan]

i know

is that ban forever

[shell inlet]

-ban @sturdy swan agreeing to vote farming

[cerulean fulcrum]

Banned WhatEver.#1967

[sturdy swan]

@Fellintron#0001

@shell inlet

Bro are you kidding I came to apologise

You banned me

Bro stop

[shell inlet]

-ban @sturdy swan alt of banned user 388795604710719509

[cerulean fulcrum]

Banned Information.#9718

[jaunty ferry]

I've already reset the password still getting the same error

[wet flower]

try clearing browser cache and try again

[jaunty ferry]

Done everthing

[wet flower]

what browser are u using

[jaunty ferry]

But im redirecting into the same page

Chrome

[jaunty ferry]

Chrome

[wet flower]

weird

[jaunty ferry]

Yes due to this im unable to vote

Redirecting into same login page again and again

[pearl onyx]

The page auctions.top.gg/create doesn't open

[long ferry]

Have you tried creating a product?

[modest osprey]

The profile picture for my bot doesn't appear on it's top.gg page, how can I add one?

[long ferry]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[honest nimbus]

Hello

[sturdy swan]

Need help for something?

[honest nimbus]

no i just said hello

[sturdy swan]

Then that doesn't belong to a #support channel but more to a #general channel

[honest nimbus]

Ok

[pearl onyx]

No. How to do it?

[long ferry]

I mean were you in the process of creating one?

what did you do on that page

[pearl onyx]

I tried to press create on this page auctions.top.gg/overview

[pearl onyx]

When I click on "create" it sends me to auctions.top.gg/Create which doesn't work

[jaunty ferry]

Anyone's here to help

[pastel sphinx]

New invite links don't work. What to do?

[long ferry]

in that case you'd need a generated one

theres no way around that at the moment

[long ferry]

generate one yourself

[pastel sphinx]

It has the necessary perm

h ttps://discord.gg /rocket-league-empire-801163682687352855 that is the invite link i have created

[long ferry]

yeah that link, iirc from serverpages, doesnt work as of now

you'll need a bot to generate you one perhaps, it needs to be the short ones

[outer dawn]

hows it going

[long ferry]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

Hi . I was invited to a channel . But discordhas expired the link and I can't find and join in that channel

[supple mica]

Not related to Top.gg I'm afraid. Reach out to whoever sent you the invite and ask them

[jaunty ferry]

Hey guys im unable to login for vote since morning is there anyone to help

[fiery walrus]

same here

[shell inlet]

what error are u getting? could you explain precisely?