support

[snow laurel]

Thanks

[summer quiver]

Hey.

My bot was invited on test server of top.gg on mrng 8:18am still now not approved?

[mighty hound]

for me its 9:35 am, is it the same for u?

[summer quiver]

I'm from india

Its evening

[mighty hound]

oh

[summer quiver]

6:06 IST

[mighty hound]

well that's really odd

[summer quiver]

[mighty hound]

is it the rude security one?

[summer quiver]

No Crandix Beatz.

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[spice prawn]

-refreshdata

ok no perms for the tag aside

doesn't seem to be working for us

[pliant mauve]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[pliant mauve]

only staff have perms to use tags

[spice prawn]

and yes, the bot's avatar is actually changed

[pliant mauve]

great

[spice prawn]

no, not great

the steps in the tag are not working is what I'm saying lol

[pliant mauve]

oh. mb LOL

[tame mica]

[dapper walrus]

staff application are closed ?

[pliant mauve]

it just says press the refresh data first then edit

[tame mica]

[spice prawn]

I know, it's not working

[tame mica]

What

[dapper walrus]

staff application opened or closed?

[pliant mauve]

it may take a while

[tame mica]

@spice prawn ooh you big peeps dark memer bot owner

[pliant mauve]

it does not close

[dapper walrus]

oh nice where i can see application form?

[pliant mauve]

-aaps

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[tame mica]

Ooh

[supple mica]

Your ticket has been created

[distant egret]

the button"

[civic sparrow]

I can't add my bot to top.gg 😢... I don't even know how to do it anymore, now it's more difficult

[next kestrel]

-addbot

[cerulean fulcrum]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in support!

Click here to follow our guide!

[long ferry]

has actually updated on my end, seems to correlate with the client cache aswell

[distant egret]

.

[long ferry]

?

[wind schooner]

why my profile image is not being updated in top.gg

[long ferry]

logout and clear cache, then log back in

[wind schooner]

lemme try

[distant egret]

I think the location of "x" is incorrect.

[long ferry]

I dont think the x is even by the support page itself

ohh ic

yeah whatever browser you're using is weird then

[distant egret]

firefox dev 🫡

[fading lion]

i cant vote

[stoic socket]

working for me

do servers with slur names get removed

because if you did not remove servers like these i would be highly concerned

[zinc oracle]

You should use the report button on the site 🙏

[supple mica]

too many servers get added daily for us to moderate new ones. So make sure you have it reported, and it'll be looked at

[stoic socket]

last time i did that i got muted for witchhunting so

[timber verge]

how do i create an imgur link for myself to put a background on my bot?

and I didn't receive the position of "bot developer" after my bot was approved here..

[dreamy abyss]

Gave you the role now 👍

[dreamy abyss]

When your on the imgur site, copy the direct link (ends in .png, .jpg, etc) 👍

[timber verge]

okay

thank you

[dreamy abyss]

So this one :D

[river moss]

Hey anyone for support?

How i can reply as bot owner to the reviewers..

[mint pawn]

can't

[river moss]

Why ?

[mint pawn]

who knows

[river moss]

But before i can reply

[mint pawn]

replies to reviews have been disabled for awhile now

^

[river moss]

Around 2 years ago

it’s very bad

My face is now like you profile picture

Lamao

[mint pawn]

lol

[safe wigeon]

Hello I am interested in bidding, but the bot avatar does not appear on top.gg. If it does not appear then the ad will be ineffective.

[dreamy abyss]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[dreamy abyss]

Try to see if refreshing the bot data will work :)

[safe wigeon]

Thank you, that worked! 👍🏽

[rigid bay]

Who can i speak to for a suggestion?

[dreamy abyss]

If its about adding a new feature etc to the site or sever you can suggest it here https://feedback.top.gg/ :D

[rigid bay]

Alr thanks

[shut viper]

How do i get on a server without the link?

Is this possibly?

[grand prism]

No

[shut viper]

😦

Ok

And wgen i just have the Name of it?

[grand prism]

No, you must have an invite link to join the server

[shut viper]

Ok ty

[median dragon]

Is this the ark server manager support group?

[grand prism]

No, it's a top.gg dedicated server

[median dragon]

Ahh ok. I’m trying to find the dang ark server manager bot support page and it brought me here

[grand prism]

@median dragon try to find a button like in the picture on their bot page

[median dragon]

Yeah I did. Hmm weird lol. I’ll stay here tho it looks fun

[indigo hawk]

*Help

[echo island]

Can someone help me with setting up vote tracking?

[vagrant mason]

The bot took more than 1 week and didn't got a verification lol ?

[echo island]

What

[copper horizon]

Hi my bot has been accepted but I still don't have the role on discord bot developper

[shell inlet]

given

[copper horizon]

thx

[shell inlet]

we don't provide support for third party voting bots

[shell inlet]

1-2 weeks

[shell inlet]

looks like you submitted your bot on 31st Jan so pls wait until 2nd week of feb

i think you can leave the teams try once again maybe? and deleting teams throws 401, that's a known issue and has been flagged already

hmm ok I'll try to reproduce this when I'm on pc and if the issue persists I'll flag it

well, yeah

-deleteaccount

[cerulean fulcrum]

Want to delete your Top.gg Account?

We understand 😭 You can follow the instructions in our How to Delete your Top.gg Account support article.

[shell inlet]

😭try using brave, I'm pretty sure leaving team wasn't an issue. only deleting was, it's maybe the cache
If it doesn't happen there too let me know I'll flag that right away

[wind schooner]

how to add images in description of top.gg?

[long ferry]

Use either html or markdown, there's alot of resources on the internet for that

The description supports both

[wind schooner]

aight

[lofty osprey]

Hi, i have a question. My friend seems to be active even tho she's not. This morning i texted her but a few hours later she said she was sleeping, but she was online. I tried searching but couldn't find anything. Is there anyone can help?

[supple mica]

That's not something we can help with

We can help with Top.gg

[vagrant mason]

ok.

[opal scaffold]

How can I sync the bot with my server? Bc the stats from 7 months ago are on the website.

[long ferry]

Ensure the bot is in the server to begin with

Then just press edit and save

[opal scaffold]

We kicked the bot once, now it's back on. Do I have to set everything from scratch now?

bc we also had good server reviews. Would be a pity to delete everything.

[long ferry]

Shouldn't be needed, you can check up on your server page to ensure everything's back

Reviews persist when a server is deleted so if that would've happened, thats fine

But yeah kicking the bot doesn't delete the server listing

[opal scaffold]

The bot is back on my Server, but your page does not update

Ahh, I think it took 20 minutes. Everything is updated. All good! Have a nice day.

[sturdy swan]

how to display how many servers my bot is in on top.gg

[long ferry]

Using the top.gg api: https://docs.top.gg

[sturdy swan]

is there a tut for it

[long ferry]

I have linked you the documentation

[sturdy swan]

ik it doesnt open

[long ferry]

Page opens up fine for me? Check your internet connection then

[sturdy swan]

ok

[wanton cosmos]

if you know coding its super simple

[sturdy swan]

okay thx it opened :3

[elfin zephyr]

How do I make my top.gg page show my bots avatar?

[next kestrel]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[elfin zephyr]

Thanks 🙂

[patent needle]

Hey, uhm, I'm trying to generate a server invite but there seems to be some problem 🤔

[long ferry]

provide your own invite then

[patent needle]

i mean ofc it worked before, but I don't want the bot to generate invitations to the channel with bot logs and it only creates invitations on this channel, even though it has access to others, and then when in the settings of the channel with logs I turned off the creation of invitations, it only gives me this error 😕

yup, I can create my own, but I'd like to know how to solve this problem

[weary crater]

@lethal bolt

[echo island]

I am trying to track votes but it isn’t sending

I clicked save then send text

It said the webhook request has been sent

But it didn’t

I even tried using a differentvbot to track

Didn’t work, i set the log channel and everything

[long ferry]

reach out to their support, thats not related to top.gg if that information is provided by that bot

[echo island]

does anyone know anything bout dis

[long ferry]

their support

as we've mentioned before

[mighty hound]

I tried to dm the person who reviewed my bot but it seems they have their server dms off

do I just add them?

[long ferry]

everyones dms are enabled, ensure that yours are too lol

[mighty hound]

they are

[long ferry]

check your settings

both this server settings and your privacy settings

[long ferry]

@neat sundial hi smelly br are your dms enabled

[neat sundial]

O.o

[neat sundial]

enabled

[coarse bough]

if I edit my bot page will it be put at the back of the verification queue

[neat sundial]

no

[coarse bough]

alright ty

[mighty hound]

I managed to figure it out myself lol, the commands you used to test the bot didn't quite break it but made it tell the command line it was an "unsupported version", a message I never got in testing. Turns out you probably used stuff like 1.19.2 for the view command which causes that, and I didn't restrict it (now is)

it does produce something its just that this something is very wrong compared to what it should show

[neat sundial]

might be a good idea to add a check for that so people don't purposely break your bot by inputting a non-valid version

[mighty hound]

I did that actually

but it didn't check for some very specific stuff, now its more restricted but should work 100%

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[timid umbra]

Are there any free, unlimited, automatic translation bots that have no usage limits (free trial/monthly limits) whatsoever?

[floral pagoda]

That's not the right place to ask

[timid umbra]

Sorry
is there a better channel to ask then?

[grand prism]

Probably not on this server at all

[timid umbra]

ah, ok

[radiant edge]

Hi, I believe the Role Rewards isn't functioning properly.

[long ferry]

does the bot have manage roles permissions

[radiant edge]

People are voting for my server but it's not assigning the role.

[radiant edge]

It used to work, but I'll take a look anyways. Thank you

its looks fine, idk

[grand prism]

The position of the role of the bot is also important if I remember correctly

[long ferry]

yes, the top.gg bots highest role needs to be above the role you want to assign

aswell as that role having manage roles ofc

[radiant edge]

Oh, it looks like that might be the issue. Thank you very much, I'll check into it.

[mighty hound]

do the view analytics count me?

cuz I'm from Brazil and I got no clue on how this became the place the viewed it the most

[long ferry]

Yes

[empty cipher]

Hey Top.gg Supporters!
I'm trying to code a command but I don't know what this token thing is.

[empty cipher]

Can you help me Aurel?

[long ferry]

You need an approved bot to get a token

[empty cipher]

Approved?

What do you mean?

[empty cipher]

My bots on the top.gg website.

[long ferry]

Edit -> webhook -> token

[empty cipher]

?

[empty cipher]

No, like how do I get the token?

[long ferry]

As I've said

[empty cipher]

Then how do I get it approved?

[long ferry]

!

That is how you obtain your token

[empty cipher]

What does that mean?

[long ferry]

Go to the edit page of your bot page by pressing the edit button on the right side, then on the left side press the button that says "webhook", then there is a field called "Token" where you're able to obtain your token in order to interact with the API

[hallow magnet]

7 commands
only 2 exists
just wtf
and you say you tried !say ??
did you see the command !dm in the main help ?
don't think you can't read !eval and !reboot ?
why do you tried this commands

3 time i tried to post a bot, 3 times for less than 10 commands wtf

[long ferry]

Reach out to the reviewer in this case if you feel like that decline is incorrect

[hallow magnet]

its report makes no sense

he even tried it

[sturdy swan]

Hey @hallow magnet, first please calm down a little bit. As Aurel said, if you want to dispute the declination, please reach out to the respective bot reviewer as they should know best why they declined the bot.

[hallow magnet]

how can i do this ?

[sturdy swan]

In your case it is @neat sundial , you can send them a friend request or try to DM them directly.

[hallow magnet]

thanks fabs, i will

i thought we can't dm reviewers

[sturdy swan]

You're welcome, I hope you two can get the case done

[sturdy swan]

Yes, you can, that's why most of us have our DMs open

(But you should only do it in case you want to discuss a declination, for support you should keep using #support 😁 )

[hallow magnet]

i want to understand why he did an unknow command and force my bot to crash 🙂

[sturdy swan]

We test the bots for possible vulnerabilities

[neat sundial]

!say was the last command that responded until the bot went offline, but feel free to dm me whenever

[hallow magnet]

i did

it's block so i send an invit

[coarse frigate]

How can I add an image to my bot description? I've tried the usual markdown and that doesn't seem to work

[vagrant wigeon]

-htmldesc @coarse frigate

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[coarse frigate]

I have tried the usual markdown stuff for images

So

![Tux, the Linux mascot](/assets/images/tux.png)

[final shadow]

What happened with co-ordle bot

[neat sundial]

Put a proper link for your image:

![image desc](https://link.to/picture.png)

[coarse frigate]

HTML tag works

<img src="pic_trulli.jpg" alt="Italian Trulli">

Markdown doesnt... maybe I'm too tired

Thank you @neat sundial and @vagrant wigeon

While I'm here - my bot has been accepted for around 3-4 months now. Yet I still see this. Ontop of that, there isnt a tracker for how many servers my bot is in on top.gg anywhere - even though it's in around 200+ servers atm. Any ideas?

[long ferry]

That can be ignored, thats normal

Only you can see that

[coarse frigate]

Okay thanks, any ideas on the tracker thing?

[neat sundial]

Read the API documentation: https://docs.top.gg/

[coarse frigate]

this for example

[coarse frigate]

[neat sundial]

Read the API documentation i posted above, should help you out

[coarse frigate]

Not really sure what I'm looking for here. Are you saying my bot doesn't have the server tracker next to it because I don't have an API key, or even further, I need to use the top.gg API to enable it?

[long ferry]

The documentation provides information regarding API usage such as posting stats

Use the search feature on it

[fluid oasis]

When I put my discord server in top.gg I viewed it and it says 404 error not found

[long ferry]

Shows up fine for me

Refresh

[fluid oasis]

alr

nvm works

[marsh smelt]

@wooden lagoonHow much time does it take to review a bot?

[wooden lagoon]

It depends on the bot, but right now the queue is 1-2 weeks

[marsh smelt]

Oh okay

[keen basin]

isn't that code just from https://github.com/CorwinDev/Discord-Bot

[mighty hound]

I have a quite specific question. If my bot can end up with semi-inappropriate images but I lock that function behind a mod-given role is it then fine for top.gg?

In my mind it should be since its analogous to giving someone image perms

you'd only give it to ppl you don't expect to screw up

[cerulean ember]

may i know what do you mean by "semi-inappropriate"?

[marsh smelt]

@carmine wagon is it possible to boost the verification process of the bot?

[long ferry]

It's not

[carmine wagon]

There is not. Currently, the queue is at an estimated time of 1-2 weeks.

But that is subject to change at anytime.

Bots are reviewed in the order they are received.

[marsh smelt]

Okay

[glacial sapphire]

he he said if it's been approved then you get a role, is that right?

[grand prism]

Yes, wait and you will definitely get the role

You should get it automatically, but there are problems with the bot and moderators give this role when someone asks for it

[cerulean ember]

Gave it

[solemn lintel]

I added my Discord server to top.gg but it gives me a 404 error when i try to see it
https://top.gg/servers/679572563726565397

[floral pagoda]

Please include all necessary information and then save the changes. Access your server here: https://top.gg/servers/679572563726565397/edit

[latent crown]

hi

can we cancel bids

@floral pagoda

@cerulean ember

i did it for the first time and i did it wrong

[floral pagoda]

Please head over to #auctions-tickets

[latent crown]

ok

[mighty hound]

Tenor gifs

Idk how bad those can get

But apparently I can take no chances with the whole nsfw thing

[cerulean ember]

Afaik they don’t have nsfw but if they have it’s not allowed. Alsp fyi it does not matter if permission for sending those (semi-inappropriate) image you referring to mod or admin through bot we still don’t allow as the bot will be sending them in an non nsfw channel. If bot only sends them in nsfw channel it’s okey

[mighty hound]

Yeah I get that. I figured I'd just make a huge whitelisted word list

If your prompt has a word not there, it won't work

Ight, thx sunil

Btw if yall test the bot and its probably incapable of sending nsfw, then does it get accepted? I'm planning to only make the words in the whitelist come from family friendly shows and stuff, but there's still a chance something can pop through even if it's absurdly unlikely

Like, if I have 500 words in the list and one of the word combinations causes a nsfw prompt to happen (in a 500 word request) then that's 1/500! as in 500 factorial

Which is an obscenely large number

[mighty hound]

So? Would this pass review?

I can't possibly test all the combinations seeing as 500! is bigger than the expected lifetime of the universe in seconds pretty sure

[supple mica]

If you have to make a whitelist of words for your bot, then it will most likely fail for nsfw.

There's always something that will come up

If its image or gif searching, they need to have a safe search filter turned on. If the api doesn't have that feature, then you're outta luck unfortunately

[mighty hound]

I mean, good luck finding anything remotely innapropriate from tenor of all places using only words from a my little pony script

What I'm saying is that it might aswell be impossible

Unless you somehow find a search engine glitch

Somehow

[supple mica]

Discord already allows tenor built into the app lol, so I imagine tenor will be fine

[mighty hound]

Yeah, that's what I'm saying. My bot doesn't do anything you can't already do with Discord by default tho ig I'm gonna be to blame if little Timmy manages to somehow find something bad

Tho I'm being extra safe

Which means a word filter should if anything be overkill.

Can't be too safe tho ig

[supple mica]

If you have a whitelist ontop of Tenor, then you'd be good to go I'd imagine.

And exactly, discord allows tenor to be used outside of nsfw channels so as long as you're only using that

[mighty hound]

I am. Ight, thx dylan

[supple mica]

Relogging usually fixes that issue @mighty hound

[mighty hound]

it fixed itself somehow

but thanks anyway

[supple mica]

thanks this conversation is also old

There nsfw implied/references, but that's about it. It's also not impossible if you google it, Tenor has been slow at removing nsfw gifs at times.

[patent needle]

Hey, I would appreciate an answer to my question

[supple mica]

What is it you're trying to do? Just have an invite created, is it?

[patent needle]

i tried to generate invite on site

i mean ofc it worked before, but I don't want the bot to generate invitations to the channel with bot logs and it only creates invitations on this channel, even though it has access to others, and then when in the settings of the channel with logs I turned off the creation of invitations, it only gives me this error 😦

yep but i wanted to know if this problem can be solved somehow

[supple mica]

The bot generates an invite to the first channel it sees in order iirc. Perhaps you could try removing it's access to see any other channel?

[patent needle]

oh, my first channel is available for everyone so for Top.gg bot too but he creates an invite only for the same log channel even if it is marked as private and no one there has access 🤔

channel to verify:

everyone can create invite and his role too:

but he trying to create only on this channel, i tried few times:

[patent needle]

nope, not worked

[grand prism]

What's about channel perms?

[patent needle]

yup, he has required permissions (manage roles and create invite) and permissions in channel as above 🤔

[grand prism]

Weird then

[patent needle]

i think so too 😦

[grand prism]

Have you tried to display the server as the roles that the bot has and check if you can create an invite?

[patent needle]

yup

[final shadow]

Help 😡😡😡

[grand prism]

With?

[final shadow]

Why was co ordle deleted and why is the new one wack

[grand prism]

How are we supposed to know that?

[long ferry]

Dunno how that's related to top.gg

[patent needle]

I couldn't find anything else, so if you mean this bot, well, it wasn't even deleted, it was barely sent today 😕

[violet pollen]

كيف يمكنني أن أعرف أنه تم قبول البوت الخاص بي

[sage monolith]

You'll get a ping in #logs when it gets approved

[violet pollen]

Ok Thank you

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[latent crown]

I've made a bet, but what does it do?

[long ferry]

||spends money without knowing what it is||

read https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

[gusty sleet]

You have to be 18 for the Bot Reviewer?

[dreamy abyss]

Yep

[zinc oracle]

yep

[gusty sleet]

Ah man

Would like to be a Reviewer

But to young

Sorry

But Thank you

[glacial sapphire]

want to participate but my english is very weak

[light rain]

Can i apply tmr since its late at night?

[shell inlet]

yeah the applications will be open few months, you've got lot of time

[light rain]

Is it ok that i havent have bot in top.gg yet?

[shell inlet]

that's not a problem at all, it's not a requirement

[light rain]

Yey

[grand prism]

Good luck

[sand lance]

What does 'extra' mean

Am I paying for impressions I never bid for?

[long ferry]

https://support.top.gg/support/solutions/articles/73000542946-why-am-i-being-charged-for-extra-impressions-

[trim urchin]

how would i make it so someone can edit my bots top.gg page

[loud dome]

What there @ ?

[stoic socket]

@next kestrel

[loud dome]

Like #1234

[stoic socket]

Enigma#8806

[mental stream]

@next kestrel

Oops

Sorry

[loud dome]

Ok

[mental stream]

Didn’t see that

[trim urchin]

not sure why that part is bold

[wet bone]

hi,i have a trouble with the bot of soccer guru,when i login jump this message

[long ferry]

You scheduled your account for deletion, you'll need to wait a week now

[open geyser]

big oof

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[wet bone]

that trouble are in my account for 1 month

[long ferry]

That message only appears when you have gone to your profile and pressed the delete my profile button, which should disappear after a week

You need to wait, theres no way to revert it

[wet bone]

but i not programed the delete my account

i dont speak inglish sorry

[mighty hound]

ok so I just figured that my bot can post anything from tenor, however that means it can also post potentially flickering gifs

does that break rules?

can I maybe warn about that kind of stuff in the bot's description or smth?

and idk if I even really need that since this bot seems to be all fine with no warnings

https://top.gg/bot/529054239570264084

[patent needle]

Hey, I'll ask just to be sure, do these two emojis contain flashy and flickering nature: ?

[dapper walrus]

anyone have any fix?

[long ferry]

Refresh the page

[sturdy swan]

this is not fair

#mod-logs message

my bot was declined

this bot?

what

they are not impersonating?

at least i say i am not an official bot

[long ferry]

Report these then

[sturdy swan]

or add mine

[long ferry]

Lol

[light rain]

can i edit somethings on the application

[long ferry]

Could you elaborate what you mean?

[light rain]

I did something wrong in my weakness in the application for bot reviewer

[long ferry]

Oh sure, you could probably DM any mod+

They can just note that within your app

[sturdy swan]

Hello

we are having some issue with AFK Bot

@lone anvil

this is top.gg support

what do i do than?

is top.gg not the one with afk bot?

yes

[pliant mauve]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mighty hound]

so can someone clear this up?

ig I could but the bot I linked does neither of those I suppose

[grand prism]

True, but looking at other bots is not a very good idea. Do what you think is right and proper when it comes to the users of your bot

For example, put yourself in the place of a person with epilepsy and say if it would be cool in terms of your disease for the bot to contain such a warning

[mighty hound]

I mean, I'll add those because it just makes sense, but I'm worried if that will decline my bot

[grand prism]

You're never 100% sure but if they don't accept your bot you can resubmit it with the "bug" fixed

[mighty hound]

the issue is, I don't have a way to detect if the gif has any epileptic triggers lol

so if it gets denied (while the other tenor bot didn't) then I'll just be stuck

[grand prism]

Then you can always write to the person who checked your bot and explain to them that it can't be avoided. As a developer you do everything you can, but sometimes some things can't be done unfortunately

[mighty hound]

that just sounds like it'd get the response of "sorry but if ya can't fix it, then no bot"

could try tho ig

thx

[wanton cosmos]

You can always do something, however, people can go to their own settings to disable autoplaying gifs if they have such issues

[grand prism]

That's right, you can also make some way where users can report potentially harmful gifs and you can block them. It's up to you what you do with it

[mighty hound]

could be done but the only issue is there might be hundreds of gifs to manually review

[rapid creek]

How do i delete a top.gg bot listing? (my own)

Wait found it

[mighty hound]

added this warning to my bot page.

I'm still afraid to get denied for something I can't fix which is tenor gifs being flashy

[cunning socket]

hello, how do i contact support?

[supple mica]

Hi there! If you need some help regarding Topgg feel free to ask here or reach out to a moderator. If you need auctions help you can make a ticket ( #auctions-tickets ) or ask in #auctions-support.

If you need team assistance, make a ticket https://support.top.gg/support/tickets/new

[fervent root]

Hello, please. I wanted to ask how do I allow the site to send notifications to the phone I am using to remind me to vote for the robot that I want inside your site?

[long ferry]

That feature is probably not functional

[fervent root]

Why

[long ferry]

Multiple users experienced getting spammed by it

[fervent root]

Hah OK thanks

[robust cairn]

Hey there, How can I add users to this section? ⬇️

[cerulean fulcrum]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[light rain]

About this @sturdy swan
I want to argue That my bot isnt a instance of NanoSpace, Since i hired a developer to create the bot
#mod-logs message

when i see NanoSpace bot the help cmd is this (First img)
While my bot help page is complately diffrent (seccond img)

Also if you can see the button n art is diffrent (Third img NanoSpace) And my bot is the 4th pic

Even if the dev took it from the git, It has been modify heavily

[grand prism]

Write him a private message

[supple mica]

Yea send the reviewer a dm

[patent needle]

I would like to ask for help in this matter if possible, but if I can't get an answer to this question, please let me know as well

[shell inlet]

yes they do

[patent needle]

Thank you for help and your time ❤️

[fluid oasis]

How do I even find out if my bot was denyed caus everyday there are like 10000 new things and I cant even see where my bot thing is

[grand prism]

You will be mentioned

#mod-logs for rejected, #logs for approved

[zinc oracle]

-notified

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[mighty hound]

Are bots that search gifs from tenor and post them allowed? Gifs in there can get flashing lights

[cunning socket]

whats the difference between Front page and Top page? like where do I find the front page for example? cuz I have my ad there but I don't see it..

[trim whale]

Hi, for some reason I cannot log in to top.gg

[stoic socket]

what error do you get

[barren halo]

i deleted the nsfw channel in my server can i get it unlocked

[stoic socket]

dm the mod that locked it

[mighty hound]

can someone answer?

[glass dirge]

nsfw gifs are not allowed outside nsfw channels, flashing lights is a safety hazard for some people but there is no rule against it

also the bot's topgg description shouldnt highlight any nsfw commands you might have

[glass dirge]

filter out your pings in this server to only show messages from @cerulean fulcrum in #mod-logs

check if you see anything

[glass dirge]

The commands under the Music category look the same. DM the person that denied it and see what they say

[glass dirge]

#mod-logs actually

[glass dirge]

Much easier

Thanks lol

[fierce rune]

When I go to
https://top.gg/servers/585991196816441354/webhooks
It just gives me a 403 error even though I am logged into my discord account on the website that has admin on that server.

[patent needle]

It works for me because now i checked so try using a different browser or another device ^^ (just for clarification: i mean my server id works, bcs i can't check yours but the point is it generally works)

[fierce rune]

I just tried on 3 different browsers

What's the general link to edit a server?

[patent needle]

https://top.gg/servers/server-id/edit

[fierce rune]

It's also Forbidden for me

How do I get to my top.gg account dashboard?

Is there a link for that?

[patent needle]

i don't know if you did that but here you need replace server-id with your server id 😅

[fierce rune]

I did

[patent needle]

just to be sure, are you absolutely sure you have admin permission on this server?

[errant grove]

Hi.. I don’t know if this issue belongs here or not… but I am facing issue with zodiac bot… it is working fine in 3 of my servers but seems always offline in one server… not sure what the issue is as I am adding it the same way

[fierce rune]

Yes, 1000% sure

What's the URL for the dashboard of my top.gg?

I'll try opening the server from there maybe

[patent needle]

do you mean your profile details? if so, click on your avatar in the upper right corner and select Profile
//there you will have what your account has access to (servers, bots)

[patent needle]

Hey, you have to ask on their support server

[fierce rune]

Why does my server show a button to add it to top.gg when it's already on top.gg?

I can search for it on the site and find it through google but in my profile it shows add and not edit

That's probably why all my links are forbidden. Top.gg isn't sure if my server exists or not.

How do I fix this?

I don't want to lose my votes for this month by re-adding it and I don't even know if that will fix the problem.

[sturdy swan]

Hello, I want to know how you will send me updates on my bot after a week or two

[pliant mauve]

-notify

-notified

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[sage monolith]

what

is it listed on top.gg website?

Can you give the server id?

Ok 1 min

The invite link seems to be invalid of that server, either the bot isn't able to generate a new link or the server is deleted i guess

[long ferry]

Could you elaborate "cant join"

Does it say invalid invite? Then unrelated to top.gg, the server deleted their invite or the entire server was deleted

[pliant mauve]

both servers' invites are invalid

unfortunately

[supple mica]

[distant egret]

#mod-logs message & #mod-logs message @pliant mauve server*

[pliant mauve]

got that

[cerulean abyss]

Is it possible to reply on someone else review?

And where is my bot dev role? X_X

[grand prism]

You will get the role soon

And as for reviews, you can't answer them. This feature is disabled and it is not known when it will be enabled

[cerulean abyss]

Well, it would really help to reply on both positive and negative reviews as some of them are not really fair.

[grand prism]

If you believe that some of the reviews are fake or that it is some kind of review bombing, you can report it to the moderator

There's nothing else you can do in this situation, just wait for them to fix it and that's it

[cerulean abyss]

No no no, just some kind of misunderstanding. That's why I wanted to offer a compensation to that reviewer. But nothing related to spam or specific bombing.
Thanks for your reply!

[queen forum]

Hi
Please unban Mr.SIN RE#1528 | 831934465609302056

[queen forum]

@shell inlet Can you do it?

[grand prism]

@queen forum

Read this and don't ping random moderation members

[queen forum]

OK sorry about it

[shell inlet]

who is that though

[queen forum]

My other account is banned from this server

[shell inlet]

-ban @queen forum ban evasion, main account: 831934465609302056

[cerulean fulcrum]

Banned Sobhan-SRZA#3227

[spark current]

I can't publish my server (have my bot in my server) can't publish on site bc it says error 404 when I click on it

[candid mica]

whats the url on the 404 page?

[spark current]

https://top.gg/servers/1072797531601383454

[visual dawn]

i cant see my avatar what to do

[candid mica]

try going to https://top.gg/servers/1072797531601383454/edit

[pliant mauve]

try re-logging in

[visual dawn]

ok

[spark current]

ok

[spark current]

now what? how to publish it?

[candid mica]

fill the required info and hit save

[visual dawn]

still it is not visible

it is visible here

but not here

[dire socket]

can i change bot name

[stoic socket]

yes

[spark current]

how to find a backround url?

[dire socket]

how?

[stoic socket]

you need to change on https://discord.dev first, then click "Refresh Data" on your bot's Top.gg page

[spark current]

how to find a url for a backround?

[dire socket]

thx

[candid mica]

its optional but u can use imgur for that

[spark current]

kk

[spark current]

kk saved changes

oh it must get approved first?

[rugged raptor]

Where's the log in option again?

Everytime I press that button.. It says I must be login

But my dumbass hasn't found it yet

[stoic socket]

https://top.gg/login

[rugged raptor]

Ty

It still says the same 😭😭

I already logged in twice

<@&817055174613794826> i need help ^^^

[long ferry]

Trying going through your actual browser, not clicking a link on discord

[rugged raptor]

I just did and still doesn't work

[brazen violet]

how to add a user to the creator bot section

[stoic socket]

you can only add users to a team

and make the bot owned by the team

[brazen violet]

there is already a team to the bot but only it shows one person

[stoic socket]

on the bot page?

it will only show the team

[brazen violet]

yes.

[stoic socket]

and when you click on the team, it will show the owners

the feature of showing multiple creators on the page was removed

[brazen violet]

hmm, weird

[stoic socket]

bots/servers that have not migrated to teams yet can still show other creators but its not possible to do it anymore

[brazen violet]

Alright, thanks for the help

[unkempt solstice]

Leaving this here. Cool menu guys 👍

[hasty jungle]

Each time i create an announcement for my bot, it says Saved but when i refresh the page it is not visible in previous announcements

[stoic socket]

this ad is a bit suggestive

probably not one that should be shown on Top.gg

[umbral rampart]

😋

[long ferry]

yeah ads moment

[stoic socket]

i reported the same ads months ago and it seems that ad provider was disabled and it was fixed

but just noticed it happening again

[hasty jungle]

Each time i create an announcement for my bot, it says Saved but when i refresh the page it is not visible in previous announcements

[grand prism]

Yes, you wrote this less than 10 minutes ago. If you see that you have not received an answer, wait at least a few hours before asking again

There's no point in writing the same question every 10 minutes because it won't change how quickly you'll get an answer

[hasty jungle]

Correctly, but otherwhise they will never notice it

[zinc oracle]

are you talking about this one?

because I see it, probably cache related

or the other one today?

[hasty jungle]

Hmm weird, and is it displayed double?

Because i tried it 2 times

[grand prism]

No

[zinc oracle]

you're looking in the right spot right?

in the updates tab on your server

[hasty jungle]

Yea i can see it now on the page

it wasn't there before i reloaded the page

But now it does

I tried to remove the old short announcement but nothing happens when pressing the button 'Delete'

[trim marlin]

Hi, my bot's profile picture isn't showing up, and it's currently displaying as an advertisement via auctions

any way to force an update of the profile pic?

The bot is https://top.gg/bot/620307267241377793

[long ferry]

refresh data, then edit and save

[trim marlin]

great, thank you!

[candid mica]

nope servers are instant, but i alr saw your server on the site 👍

[sturdy swan]

if someone vote or make a review but website does not count them

[fluid oxide]

It does. Takes time for it to show on the website,

[sturdy swan]

but why i can't do review?

[fluid oxide]

[sturdy swan]

okay np, ty

[fluid oxide]

Goto their support server. This is the server where we advertise it

[lost perch]

Thanks- but where is the support server.. I went online and the link to report a bug led me here

Maybe it was a mistake with my computer- hold on-

[fluid oxide]

report a bug is specifically for the website.

[fiery hinge]

How to create a vote required command?

[supple mica]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[foggy summit]

hi guys

/play command not working on probot etc

idk what the problem

[pliant mauve]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

Hi

Site is down

@steady finch

I just noticed this new feature on the links and I think it allows bots to give custom stats or something? You guys know any bot that does this?

[obtuse pawn]

heya
i can't log in into website

[fluid oasis]

-notified

?notify

[pliant mauve]

-notified

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[heady brook]

While voting top.gg is asking me to log in though I'm already logged in

[sturdy swan]

Is there any commands with top.gg?

Cause I see none

The bot

Obv

[visual dawn]

hey my server count of my bot is always showing 1

why

but the bot is in 75+ server

[long ferry]

You need to post that yourself

https://docs.top.gg

[visual dawn]

post what

this ?

int serverCount = ...; // the total amount of servers across all shards

api.setStats(serverCount);```

in bot code

[long ferry]

Your server count yes, top.gg does not track that itself

[visual dawn]

oh

i see

[outer gust]

Hello, one question, how can you change the application ID when it no longer exists and I want to change it or can't?

[long ferry]

You cannot

[outer gust]

Ohh thanks

[dapper walrus]

anyone know this fix?

[patent needle]

" CSRF token is usually solved by refreshing / clearing cache "

[visual dawn]

DiscordBotListAPI api = new DiscordBotListAPI.Builder()
^^^
SyntaxError: Unexpected identifier

what to do

no no n

no

[long ferry]

Ask in #topgg-api and wait for someone

[visual dawn]

mine is js

that code is for java lang will it work

for js

[visual dawn]

..

[long ferry]

That is the correct channel

This is not

[visual dawn]

ok

[visual dawn]

@long ferry

what to do

it is still not updating

[long ferry]

Read my message

[visual dawn]

ohk

[supple mica]

Yea as Aurel mentioned above, all those Api questions should be asked in #topgg-api 🫶

Someone can help you there

(Also will take a bit of time to update I'd imagine)

[wheat skiff]

I updated the name and the icon of the Discord bot a while back however it is not updating on Top.gg?

[supple mica]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[wheat skiff]

appreciate it

[vale lodge]

How can i fix this?

[lethal bolt]

Did you try to delete your account?

[supple mica]

You've clicked a button and requested for your account to be deleted. There's nothing you can do now

That only comes up when you've gone through the process to request it

[vale lodge]

Accidentally....yes

[long ferry]

Cannot be reversed, need to wait a week

[vale lodge]

Ok, thank you so much to everyone 🙂

[patent prism]

where is my bot avatar

[next kestrel]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[patent prism]

thank you but it still didn't work

the picture appears here

[grand prism]

Remember to take the second step and wait a bit

[patent prism]

thank you it arrived now

[flint rivet]

He all! I'm new here, please tell me if there are any restrictions on bots for the server? I created a server and I want to install a bot to interact with users

[wanton cosmos]

you created a Discord server and want to add bots? You can go on the bot list and invite bots that you find interesting 🙂

[supple mica]

Howdy! I'm not too sure what kind of restrictions you might be referring to, but you can add plenty bots to your server if that's your intention!

[dire locust]

hello. I purchased smoogle translate premium to have different language channels. I must be dense. Ive tried watching youtube and its not working for me. Can someone help?

[supple mica]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dire locust]

thank you for your response

[supple mica]

🫶

[wary spindle]

How can I add images to my top.gg page

[grand prism]

Use the <img> html tag

https://www.w3schools.com/tags/tag_img.asp

[sacred cypress]

I applied to know my shoes and I didn't know if I would accept or what to do

@supple mica

[supple mica]

Hello I got pinged

[sacred cypress]

Yes iam pinged you

[supple mica]

You will get a ping in #logs if approved and #mod-logs if declined!

So make sure to stick around

[sacred cypress]

Okay Thanks

But I applied a long time ago and I wasn't here

@supple mica

[supple mica]

Ooo gotcha

#mod-logs message

Your bot was declined

[sacred cypress]

Why

[supple mica]

Go to the message link and it will tell you

[sacred cypress]

Okay Thanks

[supple mica]

Click the link I posted above

[sacred cypress]

I didn't see the message

@supple mica

Why

[supple mica]

Which is located at the message link provided above

[sacred cypress]

Okay Thanks

Bro

I will apply it again

[supple mica]

Good luck 😄

[sacred cypress]

but it takes how long

[supple mica]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[bitter yoke]

Hey, i want to add a server on topgg but unfortunately theres no "Add to Topgg" button

[next kestrel]

Click on “refresh servers”

If that doesn’t work, you can try logging out and logging back in

If it still doesn’t help, you can clear your browser cookies for top.gg and then log back in
Here are instructions on that

-cacheclear

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

jsonRequest: Failed To Request To API With Reason: Error: Request failed with status code 418  

[sturdy swan]

how to fix?

[sturdy swan]

is it possible?

[lethal bolt]

#topgg-api

[rare pine]

Is it actually going to take 2 weeks to verify? How many bots are in the queue?

[grand prism]

I don't think anyone knows, but yes, the expected time is up to two weeks or a little longer

[rare pine]

[grand prism]

The last checked bot on #mod-logs waited about 10 days

[shell inlet]

depends on how fast we bot reviewers are but yeah average date approval time is that

it can be less than or more than too

[rare pine]

ok np

[strong hull]

in: logs after: 2023-01-31 submitted top.gg/bot approximately 415

[keen scaffold]

are you required to have slash commands for submitting a bot or is it optional?

[long ferry]

optional

you should state though if you're using them or not

[keen scaffold]

great

is it possible to have both kinds of commands? slash and message?

[long ferry]

yeah just note that down too

[keen scaffold]

alright, thanks

[loud dome]

Hi can anyone help me get my bot approve because the bot reviewer is not responding to his dms

[long ferry]

give them a reminder, since your decline has been a few days ago

if you have last contacted them 2 days ago

[loud dome]

ok

[sturdy swan]

Where can I report a bug?

[long ferry]

https://feedback.top.gg

[plain aspen]

How long does the bot approval process take?

[fluid birch]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[grand prism]

Write to the person who blocked your server

[boreal violet]

Hello, I am trying to add my bots to top.gg but when I check after a few days, its not showing up on the profile page

[grand prism]

All your 3 bots have been rejected

[boreal violet]

ohk

so.....what should i do or change?

[grand prism]

You have reasons for rejecting your bots in the #mod-logs channel. Search your ID on that channel to find these messages

[boreal violet]

ok

[viral oasis]

hello

how can i delete a review on a server ?

[cerulean ember]

Your own review? No you can’t do that but you can dm me with ss of review and server page link will remove it.

[viral oasis]

there is a review on my server i need to delete it becouse it fake

[cerulean ember]

You can dm in that case too if it violates our guidelines it’ll be removed

[viral oasis]

sure i dm you

[proper mason]

where did the vote credit go

[sage monolith]

Vote credits expires within 30 days of redemption

[proper mason]

thank you okay

[summer quiver]

Hey i can't vote ? Why

If I click vote it's not voting?

Isn't bug?

[regal edge]

yeah I can’t vote either

says I need to log in

but I can’t cause there’s no button

[grand prism]

Try on a different browser

[regal edge]

I tried on two devices

[grand prism]

What browser are you using and what device?

[regal edge]

phone and tablet, safari

it works all the time idk why it’s not working

I’ll try on desktop

[grand prism]

Voting on the desktop works normally for me, and as for the phone and tablet, it's probably best to avoid opening the link via discord, just paste it manually into the browser

[regal edge]

I tried that too

didn’t work

alright desktop worked

just usually it works fine for me in safari and I don’t get this problem often

[orchid horizon]

I have a problem anyone here can help me

[grand prism]

Depends what your problem is

[orchid horizon]

now some one use my account in ur web top.gg

[thorny lotus]

Why does the top.gg app authorization need to access my email address

[orchid horizon]

and i can't make logout from him

i change my password account but it not signeout

can you logout from all devices

[zinc oracle]

https://i.imgur.com/aAv5yUh.png

In your settings, in authorized apps you can deauthorize topgg

If someone is using your account though, you should change your password anyway.

[orchid horizon]

i change it but he still make vote

thanks bro

[simple lion]

My reward for voting for the dream team is not counting, how to fix it?

[long ferry]

reach out to them, the rewards are set by the bot owner

[zinc oracle]

are you sure your dms are not closed?

[supple mica]

-dms

[cerulean fulcrum]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[supple mica]

[sturdy swan]

Have you reviewed the new bots that are trying to send to top.gg?

[lethal bolt]

There is queue

[sturdy swan]

Ah

[dusty drum]

Hi, not sure I’m in the right place but I wanted to learn more about the free itranslator. Can some one point me int the right direction if not here?

[long ferry]

read this

[dusty drum]

Ok thanks

[wintry shale]

Quick question - I've seen some conflicting information
Does the weekend vote bonus count all user votes as 2 or is it just something included in the webhook payload?

[long ferry]

you still get only one webhook request, within that request theres a key named "isWeekend"

[zenith turret]

Is music's bots being shut sown

Down

[long ferry]

good question for discord

https://dis.gd/contact

[supple mica]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[wintry shale]

I understand that part, but does it count for 2 votes or 1 on the bot page?

[sturdy swan]

Should I put the server id for your bot verification system?

in my bot?

[long ferry]

2

[sturdy swan]

Why does the captcha need more than one time for me to solve it? And I solve it right

Sometimes it appears white without pictures

[ember pike]

Greetings. I was wondering if editing my bot's application would reset its "position" in the queue. Say, if I had already waited a week and edited it, I would have to wait again.

[grand prism]

No

The position remains the same as it was

[sturdy swan]

!!!!!!

[soft aspen]

My bot submitted it four days ago when it is accepted or rejected ??

[grand prism]

The expected time is about two weeks

[grand prism]

@soft aspen

[supple mica]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[soft aspen]

Okay thank you ❤️

[sturdy swan]

؟؟؟؟؟؟

[supple mica]

Captchas are out of our control, we don't manage them

[void meadow]

Hello. Is there a way to edit comments we send to a bot or respond to comments that come to our bot?

[supple mica]

Replies and edits are currently unavailable.

You will need to contact a moderator if you wish to have reviews removed

[void meadow]

Can you lift it?

[supple mica]

Shoot me a dm with a link to the bot and review

[void meadow]

K

[void meadow]

I sent

[sturdy swan]

There is a person among you who spoke to me privately, and I replied to him, but he did not answer me, so what should I do with my bot?

@supple mica

[long ferry]

nobody related to top.gg

nothing to worry about

[blazing sluice]

Be nice if I didnt get constantly spammed with like 8 vote notifications every time I can vote again

actually might be windows 11 fucking with me

[soft slate]

my ads are locked by woo, so i was asked to join here so this can be resolved

[shell inlet]

you can contact woo directly in his dms

[soft slate]

thank you

can i get his ping or name

lots of woo's here

[shell inlet]

it's actually a known bug currently, not a windows issue

[shell inlet]

@zinc oracle

[soft slate]

i cant find woo

which?

[shell inlet]

i pinged them

[soft slate]

thanks

[shell inlet]

check my message

np

[blazing sluice]

ah okay

[sturdy swan]

is it allowed to use links in the description of a bot

[lethal bolt]

Depends on site. If it is your bot’s site or etc. it’s allowed.

[sturdy swan]

okay ty

[candid elm]

My bots logo keeps dissapearing on top.gg. Is there a reason as to why?

[shell inlet]

if youre frequently updating it you should refresh the data

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[candid elm]

I'm not. And I have also tried that

Seems it's partially loading then resetting back to the letter images

[shell inlet]

can you link me to your bot's page

[flint orbit]

I've been banned from karuta hub , does anyone know how to rejoin , please🥲

[grand prism]

This is not related to top.gg

[vagrant wigeon]

-wrongserver @flint orbit

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[flint orbit]

the problem i was banned i cant log in

[shell inlet]

read this embed, we are not related to karuta hub

[median moss]

help me , i can't logged

[sleek bane]

Is there a way to apply or qualify for Bot Developer Panel + AMA?

[grand prism]

@median moss #development

[median moss]

thanks

[shell inlet]

hey, currently there are no ways, the community managers reach out to the bot developers who have made unique contribution/made a unique bot or a bot's dev which the staff thinks is qualified enough to appear in the bot developer panel

[sleek bane]

okay thanks 👍

[flint orbit]

Ok

[sturdy swan]

Hello, I am trying to add the server that I am admin but it is not added. I come to 3 steps, I confirm and take 2 steps again, I continue, but the buttons are not available for a long time.

[long ferry]

have the owner add it instead, there's probably still that bug related to admins trying to add it

[sturdy swan]

thank you will try

[sharp zinc]

how many hours does the bot give a voter role to a user after voting?

[grand prism]

For me it worked straight away after voting for the server

[sharp zinc]

no that i mean for how long the role's gonna stay to the user

[vagrant wigeon]

13 hours!

[sharp zinc]

i can't change it?

[vagrant wigeon]

Nope

[sharp zinc]

in servers it says the role is gonna stay for 48h

[keen scaffold]

is Top.gg still accepting YouTube music bots?

[mighty scroll]

It won't let me edit my bot description.

[supple mica]

Music bots are still reviewed, yes.

[supple mica]

Are you getting an error, are you the owner?

[mighty scroll]

yes

[supple mica]

Whats your bot id?

[keen scaffold]

Oh, I see.

[mighty scroll]

1002032026486046741

[supple mica]

Try relogging

[mighty scroll]

again

[supple mica]

whats the url when youre on this screen

It seems you were able to edit the bot fine yesterday

[mighty scroll]

https://top.gg/bot/1002032026486046741/edit

[mighty scroll]

I still can't edit my bot

[long ferry]

logout, clear cache, log back in

[sturdy swan]

I'm getting
{"translationId":"errors.invalid-csrf-token","message":"Invalid CSRF Token. Please refresh the page and try again"}
when trying to add my server

Refreshing doesn't resolve the issue

Oh and when clicking next step after step 3 it gives an error regarding this

[mighty scroll]

...

[dreamy solstice]

The site is slow

.

[ancient tiger]

The karuta bot run by top.gg isn't allowing me to vote and keeps asking me to login. But won't allow me to login.

[fresh elbow]

I keep getting this error trying to login what do I do?

[digital hamlet]

Please let me know What is the status of my bot approval?
https://top.gg/bot/964167719597506603

[bronze hornet]

from the looks of the #mod-logs they are currently in the bots submitted on the 1st Feb, you and I are both waiting since the 3rd, so maybe a couple of days now

[long ferry]

Use a different browser than operagx or brave

[fresh elbow]

Thanks

I didn't know it was a browser error

[digital hamlet]

okay thanks bro

[sacred cypress]

I want to write a scription about my music bot but it is long what should I do

@lone anvil

[lethal bolt]

Please don’t mention staff members if the situation isn’t about them.
If it’s too long. You can shorten it. Please don’t forget there’s minimum 200 characters rule.

[tired shell]

Do bots that are in development (have low amount of commands) have a chance to be approved?

[cerulean ember]

We do allow them but they should at least have one feature completed and more than 50% of the command listed in help command or in slash should be working properly.

[tired shell]

I currently have 1 slash command, 1 user context menu command and 1 message context menu command completed

[long ferry]

Generally suggest only submitting your bot once it's finished

Because once 2 of these commands fail, your bot might get declined for majority of features not working

[clear raft]

If I create a bot forked from reddiscord bot, how much modification is required to be added to top.gg, I'm confused if just 1-2 commands are fine or I have to re-write everything

[tired shell]

Thanks. I don't expect them to fail and otherwise I understand it would be rejected

[grand prism]

@clear raft

[clear raft]

Oh

I've coded some basic commands https://akai.needs.rest/Rr8Ho.png
Would some basic commands be fine?

[shell inlet]

if you are using a red instance you should have a cog of your own with atleast minimum of 5 commands and the default red discord embed shouldn't be there, you should have a different embed

[clear raft]

by default red discord embed, do you mean the [p]info embed?

this? https://akai.needs.rest/hNpjN.png

[shell inlet]

the help embed

[clear raft]

ah, alright!

[sturdy swan]

Make an website the src it

[primal monolith]

I’m almost certain I paid for more impressions than this and my ad has already been removed

[shell inlet]

head to #auctions-support for auctiond related support or create a ticket in #auctions-tickets

[hoary urchin]

Hey there, what should i do now?

[viral oasis]

there is someone spamming bad/fake reviews for all my server how can i ban him or report him

[grand prism]

#topgg-api

[stoic socket]

DM a moderator

[sterile barn]

having a little issue getting the music bot to work in my server. ive voted for top.gg, created an account, linked to discord, and its still saying i cant use the bot.

[long ferry]

reach out to the bots support

[last shell]

Can I have assistance with Pollmaster? It current says that it is online and working, but it is refusing to answer to its prefixes.

[zinc oracle]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

How do I get my bot's server count displayed on my top.gg bot's page ?

[grand prism]

With top.gg api

#topgg-api

[sturdy swan]

I need to use the api to display it on my bot's page ?

[grand prism]

Yes, on the #topgg-api channel you have everything you need in pinned messages

[sturdy swan]

I'm getting this error when trying to post a review:
Failed to load resource: net::ERR_CONNECTION_REFUSED

[short cargo]

How do I report a user on the website?

[shell inlet]

if you're trying to report a user dm mods, you can dm me now

[shell inlet]

do you have adblockers enabled on chrome?

if yes remove them, if no check internet connection once again and clear cache then try posting a review

[sturdy swan]

Nope

[round radish]

Is there a reason why the ordering of the bot votes is still messed up after 12 days? Or can this be fixed?

[sturdy swan]

do i have to configure the bot to my discord server

[grand prism]

Which bot?