support

[frozen kelp]

There’s something in edit for pfp?

[sturdy swan]

As the embed says

[floral pagoda]

Yes, as mentioned in the embed

[frozen kelp]

What’s in edit for pfp

[sturdy swan]

No need to edit anything

Just click edit and then save

That's it

"Refresh Data" before

[terse goblet]

well, is a web dashboard could be considered as a modification?, its features same bot features but other than using commands

[sturdy swan]

Nope, as you said the features are the same

[waxen rain]

I can't authorize my account on the website

[long ferry]

what error are you getting

[sturdy swan]

I no longer have access to my account(834665280005341184)

[cobalt sleet]

What do you need help with exactly?

[sturdy swan]

There are bots on the account that are on top.gg.
Can the bots be deleted?

[cobalt sleet]

Please DM any online mod

[sturdy swan]

Okay

[radiant edge]

i paid for extra impression and the payment request is still there, what can i do?

[gloomy shell]

Already handled above ^ :) just for reference

[distant atlas]

I'm getting a 404 error when trying to vote for my bot 🤔
https://top.gg/bot/837057633185431583/vote

[grand prism]

@distant atlas

[distant atlas]

Thanks!

[whole spade]

Get a cloudflare timeout when visiting auctions.top.gg/create

as well as /overview

other pages work perfectly fine

[robust knoll]

I can't publish an announcement as it only seems to "load"?
It's stuck like that

[random sleet]

Yeah cant save changes to my bot either just loads indefinitely and cant select my bot to bid on an auction

[robust knoll]

Getting 504 Gateway Timeout

It's internal (server side)

[obsidian locust]

Api seems to be down

on site aswell

getting a 504 timeout

[robust knoll]

Yep

[cyan flint]

we're aware, i'm sure there'll be a fix asap just be patient with us please

[kindred nymph]

its just very slow

[left yew]

ETA?

[cyan flint]

no eta at the moment the team is quite small but they're working hard

[left yew]

Okay!!

[kindred nymph]

hey can anyone tell me how much time it would take for top.gg to change the ownership of a bot

i have been trying from a week

i hope its not cache issue

[cobalt sleet]

Please DM any online mod. It doesn't take long!

[copper aurora]

How can I know if my bot is submitted to top.gg or not ?

[cobalt sleet]

Search for your bot ID in #logs

[lunar goblet]

hi, vote page for my server is bringing up this? but I can't find anything strange in settings and I hadn't touched settings in days, it says voting is live

[cobalt sleet]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg!

[copper aurora]

I searched, but nothing was there. 😶
So I've to submit a new request from top.gg , right?

[cobalt sleet]

Yep please make sure you go the whole way through the process. More info here...

-addbot

[cerulean fulcrum]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in support!

Click here to follow our guide!

[copper aurora]

Ok.
One question, is Top.gg Server URL optional ?

[grand prism]

Yes

[copper aurora]

Ok

[livid nymph]

I can't log in on top gg for some reason
I try but the page just refreshes

[sturdy swan]

Is the voting still $1 of credits for 1000 votes?

[livid nymph]

nvm, it worked after I cleared my cookies 🍪

[obsidian locust]

💀 Did you just reset tokens of bots?

[zinc oracle]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[obsidian locust]

2 of my bots got that error and i changed nothing

[zinc oracle]

probably related to the outage

[sturdy swan]

The 100 votes for $15 applies to servers too? It says bot in that line

[cobalt sleet]

Yes

[fading lion]

what is this ?

[toxic tulip]

The /vote doesnt work

[toxic tulip]

Ok nvm

[haughty marsh]

My server's /vote page is also 404'd

[toxic tulip]

@haughty marsh

[haughty marsh]

So yeah, it's part of the outage

[toxic tulip]

Ooh well

Back to being silent

[misty pier]

Well. Its been a while since i won that captchure bot premium thing... I still havent got it.

[gloomy shell]

I sent the winner ids to the owner of the bot, I'll check with him about it for you

[frozen kelp]

is there a way to respond or reply to reviews done on your bot

[sturdy swan]

its been more than a week and my bot still hasnt been verified

[cobalt sleet]

Yep approval times are 1 - 2 weeks. Sounds pretty normal to me.

[floral pagoda]

No. We try to bring it back as soon as possible though! :D

[frozen kelp]

so I will be able to soon?

[magic zinc]

Getting users reporting 404 errors. Anything noticed yet?

[sage bloom]

if I have a bot that has an "invite" command, that sends a link to invite the bot in chat, is it against Top.gg's rules to have that command come with a 10% chance to @ everyone and send an invite link to the bot's community server as well?

[frozen kelp]

Another question I got is there a way to set up a role with the bot votes

[cobalt sleet]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg!

[frozen kelp]

Everytime someone voted they get a role is this possible

[cobalt sleet]

#topgg-api

[frozen kelp]

Pins?

[cobalt sleet]

That sounds like the worst user experience ever and I'd personally probably kick your bot and delete the message if it did that in my server, but it wouldn't be against our guidelines.

[sage bloom]

lol sounds good, thank you!

[cobalt sleet]

Although it could be considered unsolicited advertising

[sage bloom]

In that case, does that mean you wouldn't be able to send any invite link at all, even without the mention?

And again on that note, wouldn't that also mean that Mee6 is breaking your rules?

As it sends out unsolicited advertisements

[grand prism]

Rather, you can send a link to your support in the command e.g. /support but without pinging everyone

You also have to be human to create bots and if you don't want something like this to happen on your server why would you do something like that

[sage bloom]

Yes but the more members I get the better

[grand prism]

True, but such a thing will only frustrate users and have the opposite effect. People will only associate your bot with pinging everyone

[sage bloom]

Ive done something similar in the past, nobody really cares that much

I was just wondering if it broke a rule here

[sage bloom]

Especially since Top.gg already has bots here that send out unsolicited advertisements

[grand prism]

And you want your bot to be like them?

[sage bloom]

This is the support channel dude, not a place for your opinions

I am just looking for answers

We can move to general if you want to have a conversation

[gloomy shell]

Mee6's advertisements weren't considered unsolicited as the user did something in the bot (level up) to be sent the message, it wasn't out of the blue or a mass ad for everyone all at once. As long as a user triggers it in some way, it isn't considered unsolicited (as far as top.gg is concerned).

Discord might have a different approach, but for that you'd need to contact discord

[sage bloom]

So in that case, once the user triggers an event my bot has access to, I am free to send them an advertisement?

[gloomy shell]

Per our rules yes

[sage bloom]

Sounds good, thank you!

[fading lion]

@toxic tulip what

[maiden portal]

Yeah is true lol!

[sturdy swan]

how to get topgg token

[maiden portal]

is api? right? there #topgg-api

[sturdy swan]

not in there

plus i check website too

they say nothing.

[zinc elm]

Is anyone facing can't pay the advertising fee?

[fading lion]

what is thiiiiiis

<@&817055174613794826>

[next kestrel]

you can vote for a server/bot every 12 hours as the message says
also, please do not ping the support team role unless its a matter of urgent importance

[next kestrel]

for auctions support, please head on over to #auctions-support

[next kestrel]

you must have your bot approved on top.gg in order to get access to the api

[unkempt flicker]

Is there a way to change bot name on top.gg or does it change when i change it in the discord developer portal?

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[wide schooner]

How do I track my bot application on top.gg?

I applied but idk what happened about it

[cobalt sleet]

It was submitted 6 days ago. Queue times are 1 - 2 weeks. It's still in queue.

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[wide schooner]

Alr ty

[limpid shadow]

Heya, it seems my bot has an issue where

https://top.gg/bot/miki/vote does work, but when i go to the same page with the ID it does not https://top.gg/bot/160105994217586689/vote

[cobalt sleet]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg!

[limpid shadow]

o

[cobalt sleet]

Sowee Veld

[limpid shadow]

[cobalt sleet]

It'll be back in a moment

[limpid shadow]

okay! good to know

thanks for letting me know

[cobalt sleet]

No problem!

[distant sequoia]

Hi, I changed my bot name on Discord developers portal. How can I change the bot name on top.gg or will the name automatically updated?

[supple mica]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[distant sequoia]

thank you

[craggy shore]

Hi how long i can verify bot in website
https://top.gg/bot/1055177874442813540
''Pending
Your bot is now in verification queue. Estimated waiting time is around 1-2 weeks.''

[mortal marsh]

1-2 Weeks.

[lethal bolt]

You already answered your own question it is around 1-2 weeks

[dire osprey]

Emir bey 1 haftayı geçti nerdeyse bir gelişme olup olmadıgını nasıl ögrenebilirim 🙂

[lethal bolt]

İncelemeler 1-2 hafta arası sürüyor, öngörülen süre içerisinde yanıt alamazsanız DM atabilirsiniz

[dire osprey]

çok teşekkür ederim kolay gelsin 🙂

[lethal bolt]

[supple mica]

You can delete it yourself by using the delete button on the bots page. If you're still struggling or can't do it for some reason please reach out to me in dms

[lethal bolt]

😳

[sturdy swan]

#mod-logs message
What do you mean by having my bot 0 commands?

[gloomy shell]

Reach out to the Reviewer that denied it and they can help explain it to you :)

[sturdy swan]

My bot has actually 3 commands

First command is to clear messages, 2nd command is to invite the bot, 3rd command is to reach the support server

[gloomy shell]

I recommend reaching out to the Reviewer so they can explain what they mean by a dynamic command

[sturdy swan]

Ok, how to contact the reviewer?

[lethal bolt]

@next kestrel you can DM him

[sturdy swan]

Hello! My bot has a vote based command, meaning the user can't use it unless they vote but it seems like most of the time the API is returning 504 Gateway error which is causing trouble for my bot, why is it? am I hitting rate limit?

[sturdy swan]

no it’s an issue on top ggs end

[lethal bolt]

#topgg-api you can ask your question here

[sturdy swan]

He's not replying

[gloomy shell]

Please wait a bit, our reviewers are volunteers and often have other responsibilities IRL that they need to attend to

[sturdy swan]

Why the bots needs to be verified, but not also the servers?

[wanton cosmos]

bots usually have a bigger impact; you add it to your server, the bot may do bad actions, mass dm, etc,
while a server is something you join, and it doesn't cause any immediate harm (usually)

[sturdy swan]

The welcome bots can also mass DM you.

[wanton cosmos]

yeah but thats why bots need to be verified while servers don't 😎 I assume

[sturdy swan]

Welcome bots can be added to a server, then you join the server, then you get mass DM.

[wanton cosmos]

yeah

[fierce sentinel]

what is the best image resolution for the background image?

[fading lion]

this error bro

[sage monolith]

1280 x 720 would be the best ig

[sage monolith]

when did you vote last?

[fierce sentinel]

alright thanks

[fading lion]

Two days ago

[sage monolith]

so what problem are you facing now?

[fading lion]

I can't vote

This message comes to me

[sage monolith]

did you tried it using any other browser?

[fading lion]

nope

[sage monolith]

try it once, coz from my side I can vote perfectly

[fading lion]

ok im go to try

[vivid ermine]

في عرب هنا؟

[sage monolith]

do you need any help?

[shell inlet]

يمكنك فقط وضع استفسارك وسأجيب

[vivid ermine]

هو ليه الفوت بقا لازم تحل كابتشا الاول كان بدون كابتشا

[shell inlet]

يتطلب الخلاف منك حل captcha في بعض الأحيان عند تسجيل الدخول ، لذلك فهو شيء متعلق بالخلاف وليس top.gg.

[tepid remnant]

Beyler Bizim Bot Saldırı yiyor Sürekli Yeni Sunuculara ekliyorlar 1 kişilik sunuculara bu sebeble bot public kalacak 1 süreliğine Siz Kontrol ederken sunucunuza ben eklesem yada bu sebepten sıkıntı çıkarmı?

[floral pagoda]

Botu davet edebildiğimiz ve çevrimiçi olduğu sürece şimdilik sorun olmamalı

[tepid remnant]

Kanka sadece ben davet edebiliyorum bota saldırıyorlar bos sunucu açıp ekliyorlar

Siz bana haber verirseniz eklerim botu

[floral pagoda]

O zaman size yardımcı olamayız. Bot herkese açık olmalı. Kimlik saldırganın kimliğiyle eşleşirse sunucuyu otomatik olarak terk eden bir sistem kodlayabilirsiniz

[tender birch]

Hi. how do i report a server on top.gg?

[cobalt sleet]

-how2report

[cerulean fulcrum]

How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

[green osprey]

topgg is not showing the right number of my bot servers

[cobalt sleet]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[green osprey]

ive read it and didn't get what should i exactly do

[cobalt sleet]

You can ask for help in #topgg-api

There are resources pinned in that channel too

[timid blade]

hi, for some reason i can't seem to complete the submission process to add my bot to top.gg...

[floral pagoda]

Where does it get stuck? 😄

[timid blade]

after giving the bot details and confirming that all informations are correct, the "Bot details" page reloads, and after clicking next step, the bot info are gone (see screenshot: https://i.gyazo.com/fd973e136aced296374a65afb3f420f1.png) and the buttons at the bottom of the page do not load (screenshot: https://i.gyazo.com/5df18ca54bfc05caf37e4c9172056271.png)

[stoic socket]

What browser?

[timid blade]

google chrome

should i try on another...?

[stoic socket]

Could you try a different browser? That can fix it

[timid blade]

hmhm i will

[gilded leaf]

TopGG is displaying my old, awkward, username 😅 . Is there anyway to update that?

creator: "Mr Utin"

[pliant mauve]

are you talking abt your username on the site?

[gilded leaf]

yes, it displays the old username next to a server im associated with

[pliant mauve]

try re-logging in

[gilded leaf]

tried that twice

[pliant mauve]

it displays “mr void” for me

clear your cache and that should work in a bit then

[gilded leaf]

but did u check the server?

"owners/contributors" section, let me show

1061086798232682547

[pliant mauve]

ah i see

Try editing the page and click save, and it should pull in the new information.

[sturdy swan]

it's not letting me delete the team

[pliant mauve]

does it contain an entity?

[sturdy swan]

like members?

no so far it's just me, i removed the other person that was in it

[pliant mauve]

i mean bots or servers

[glad tapir]

@pliant mauve

💀

[pliant mauve]

#topgg-api

[cobalt sleet]

You're getting rate limited. You're making too many requests in a short amount of time. Are you posting server count or fetching votes?

[tulip mirage]

Trying to vote, but getting an error that I must be logged in, yet there is no option to log in...

[cobalt sleet]

-cacheclear

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[tulip mirage]

Thanks

[glad tapir]

Ok

[bronze grail]

am unable to vote from past 1h

[sage monolith]

I'm not sure, but can you once try from a different browser

[bronze grail]

same result from other browser also

tried doing fdrom mobile too

[long ferry]

try again later

[bronze grail]

tring from 2 hrs now

[long ferry]

the bot might've told you you can vote again too early

[long ferry]

still, there had been users that experienced the same, which resolved itself after waiting a bit longer from when the bot mentioned they can vote again

[bronze grail]

ok

[sturdy swan]

Why can't i see my rank or profile?

[cobalt sleet]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[neat sundial]

I've transferred the bot to the team, and added an Admin. The invite is approved by him but he doesn't show up as a member or able to edit the bot, is there anything im doing wrong here?

Getting this script error Cross-origin request was blocked: The Same Origin policy does not allow reading the external resource at https://ampltd.top.gg/. (Reason: CORS request failed). Status code: (zero).

[long ferry]

can be ignored, thats analytics

[tepid remnant]

Tamam zaten kodladik bot aksama herkese acilicak

[long ferry]

caching related likely

[neat sundial]

ye but he accepted the invitation, set him as Admin but he still not showing up as member of the team or able to edit the bot

[tepid remnant]

Siz ne zaman bakarsınız bota ona göre hemen açalım botu herkese

[long ferry]

tell them to go to top.gg/bot/botid/edit

if they can access that, then its caching related

[neat sundial]

Did, doesn't work

[long ferry]

what does it say when visiting that page

[outer wind]

Hey! I can't add pictures/GIFs to my Long Description for my bot, how can I do that? See a lot of bots pages do. Thanks!

[neat sundial]

Markdown or html

![enter image description here](IMAGE_LINK_HERE)

[outer wind]

So I type this into the description itself? Sorry, new to this. Thank you so much!

And what if the image is on my laptop, where would be the best place to upload it to get an image link?

[neat sundial]

you can also use <img src='LINK_TO_IMAGE' />

[long ferry]

imgur

[grand prism]

Imgur

[outer wind]

Thanks guys! this is super helpful

is it better to do this way in the description for ranking higher in search?

[grand prism]

What do u mean "higher in search"?

[zinc oracle]

Images generally won't affect search order.

[outer wind]

Ok, great, thanks! do you guys know any great ways to appear higher in search?

[grand prism]

More votes

[outer wind]

@grand prism as in when you search for "AI bot", that your bot appears on top of that search among all the other apps

Thanks!

[grand prism]

Your bot must simply have a lot of votes

[lethal bolt]

Belirli bir gün veremiyoruz, problemlerinizi çözüp botu öyle eklememizi öneririm. Çünkü zaten biz testi yapsak ve onaylansa bile botunuz siteye eklendiği zaman diğer kullanıcılara sunulduğunda yine problemlerle karşılaşacaksınız ve diğer kullanıcılar madur olacaklar.

[tepid remnant]

Zaten Sorunumuzu Çözdük 10 Sunucu Altı Bot Terk Ediyo

Yani Kullanıcılar Madur Olmazlar :D

[halcyon flare]

Hello, my bot's profile picture is no longer there: https://top.gg/bot/471749111125770250

[zinc oracle]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[halcyon flare]

Thanks

[lethal bolt]

Söylediğim gibi, belirli bir tarih veremiyoruz. Eğer inceleme gününde sunucumuza katılmada problem çıkarsa üzülerek decline edilecektir

[tepid remnant]

Peki Şimdi Benim Bot Uptime Botu Neyi Test Ediyonuzki

[tepid remnant]

Sıkıntı Yok Eklenebilir Halde

[wooden current]

I updated the logo for my bot several days ago and the new logo is showing up everywhere except on Top.gg. Is there a way I can update the bot's logo on Top.gg? I looked around the Top.gg bot listing editing interface for an option to do this but I didn't find one.

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[grand prism]

You must have a verified bot on top.gg

[wooden current]

I pressed "Refresh Data" and nothing happened -- does it take some time to propagate?

[cobalt sleet]

Please click "Edit" and then "Save" as this will clear the site cache on your listing

[wooden current]

There we go, that worked! Thank you so much. 🙂

[cobalt sleet]

No problem!

[candid torrent]

@mild fjord hi.

[dire osprey]

@lethal bolt emir bey botumun web sitesini kurdum şuanda aktif halde ve hala botum inceleme bekleme aşamasında edit kısmından web sitemi ekleyeyimmi yoksa daha sonramı ekleyim

[gloomy shell]

You need to have a bot approved on our website to get the role

I dont see one in our logs

You didn't submit that bot so you don't get the role

Only the submitter gets it

[dire osprey]

I've been waiting for my bot to be approved for 10 days now I'm a tree 😄

[round violet]

Hello! Can someone help me please? It keeps showing this message over and over again. My topgg bot has permission for invites. I don’t know what else to do

[gloomy shell]

yes, contact an online moderator for assistance with that (in dms)

[gloomy shell]

does it have perms on the role or in a specific channel?

(it needs it on the role)

I'm not available for that, please contact a mod instead

[round violet]

It has the top gg role that I made sure has the invite perm, I even added another admin role with the invite perm, and it doesn’t work

[gloomy shell]

interesting. you can manually provide an invite, im not sure why the bot wouldnt have it

maybe kick the bot and invite it back?

[lethal bolt]

Kabul gördükten sonra(kabul edilirse tabii) editlemeniz daha doğru olacaktır

[dire osprey]

valla geç kaldım herhalde biraz kurcalarken eklemiş oldum 😦

[lethal bolt]

Önemli değil

[dire osprey]

teşekkürler efendimm kolay gelsin diliyorum

[sturdy swan]

One question, if you update the bot, type add new features is it necessary to resubmit to review? or do something?

[grand prism]

No

[sturdy swan]

Ok thanks.

[lethal bolt]

Söylediğin gibi olup olmadığını

[round violet]

I finally got it! Thanks for trying to help, appreciate it. I just have other questions if anyone can respond

I submitted my discord server, added two descriptions tags languages etc, I click save changes then preview, and when i load the page back in, all I’ve wrote on my submition disappears

[gloomy shell]

Whats the server ID?

[round violet]

Sorry if that’s a dumb question but how I know its ID?

[gloomy shell]

-id

[cerulean fulcrum]

An ID is a unique number which is used to identify a user, bot, channel, server or message on Discord. To obtain an ID, right click on it and click "Copy ID"; this can be done from mobile by holding down.

Should you not see the option to acquire an ID, you need to enable "Developer Mode" which can be done from your user settings, under "appearance".

[round violet]

Is it safe to paste it here or must I dm you?

[gloomy shell]

you can paste it here

[round violet]

535009538898657290

[gloomy shell]

nobody can join from just an id

Ah, yeah it doesn't look like it published properly.

Go to your profile (https://top.gg/user/me) find your server listed there, and click "Edit" -> edit all the details in and then click "Save Changes"

that should do it for you

[round violet]

Thanks a lot for your help! I’ll do that and I’ll lyk if it worked out.
Edit: it did!!! 🤍

[gloomy shell]

Awesome!

and youre welcome

[dire osprey]

Torpil vs yaptıramıyormuyuz önden baktırsak bota falan 🤤😂

[lethal bolt]

Maalesef

[dire osprey]

Hayırlısı artık 😂

[quick solar]

I wanted to ask if it's possible to change the Pfp of my Discord Bot on the website? Since it's the default one.
Also wanted to ask if I can change the "Team" to only myself again.

[gloomy shell]

You can update the pfp of your bot by clicking "refresh data" on your bots page under creator controls, then "edit" your bot and click "Save changes" (you dont actually need to edit anything)

You cannot move it back to a user once its on a team (currently). we plan to change this in the future

[quick solar]

alright thank you :)

[heavy granite]

Is there a way to see for what people search for via top gg but no results are returned? Would be a nice way to see which bot may needs to exist (and also for top.gg) an advantage as more bots are being created

[gloomy shell]

We don't have anything like that, no. Besides you searching for things and seeing what has 0 results

[sturdy swan]

I submitted on top.gg Bot how to take the vote link

.

[sturdy swan]

@gloomy shell

[gloomy shell]

Your bot needs to be approved by a Bot Reviewer before you can vote for it - but the link would be https://top.gg/bot/BOTID/vote - replace BOTID with your bot's ID number

[sturdy swan]

Thank you and sorry for the mention

[gloomy shell]

no worries! youre welcome

[soft star]

yo

i have blacklisted 2 people for abusing my bot and said this

[gloomy shell]

Pls dm an online mod for help with reviews

[soft star]

alr

[sinful monolith]

Is replying to people who left feedback ever going to be a thing again? I have multiple reviews about an issue that was fixed and would love to contact the people and leave a comment so future people can see that it has been fixed but its currently not possible.

[marble crown]

I don’t think this is the correct support for GamBot, but it is legitimately the only server I’m directed to when I look at the GamBot page. The bot is down and I’m not sure how to fix it.

[long ferry]

read this

[tepid remnant]

Tamamdır

[sturdy swan]

Bug/glitch - when i changing role position, then the all role position was changed automatically, it was irritating so muchhhhh

[long ferry]

not related to top.gg

[vital fulcrum]

Hay

How to change id of the bot

On website

[cyan palm]

@vital fulcrum It's not possible to change the id of a bot. If you created a new bot, you have to apply again for that bot

[vital fulcrum]

Hmmm

Sooo how to delete bot in the list

[cyan palm]

There should be a delete button on your bot's page

[vital fulcrum]

I cant find

[cyan palm]

At the bottom of creator controls

[vital fulcrum]

I searched and did not find

I found it

[foggy summit]

@supple mica @steady finch

[steady finch]

Hi, how can we help

[foggy summit]

would be better in prive

[steady finch]

Dm me

🙂

[foggy summit]

ur DMS Closed

[steady finch]

Oh

[supple mica]

[onyx tundra]

guys i added ma server but when i look for it it no show

[lethal bolt]

When did you add

[onyx tundra]

now

[lethal bolt]

Give some time to site

[onyx tundra]

ok thx

no

u r a bearded man

[outer wind]

Is it possible to add gifs in the descriptions of bots?

trying to add images to my bot page with this <img src='LINK_TO_IMAGE' />

but it's appearing like this:

can someone help?

[sturdy swan]

An imgur gallery is not an image, provide the actual image url such as https://i.imgur.com/NkMLCmH.jpeg

And this fits better in #development

[outer wind]

Thank you, that worked perfectly!

Is there any way to change the name of my bot on top.gg, or add something after the bot name, like: "BOTNAME - Fun AI bot"

adding "- Fun AI bot" behind my bot's name

I can't add a line underneath this image in Large Description, any way to force a space/drop down there so the text is not this close to the image?

[simple meadow]

<br>

ive btw the problem of my text being cut off for some reason

or whatever below a height of like 300 px gets cut off

[outer wind]

this worked perfectly

any way to add bold text in long description?

or bigger text?

[simple meadow]

<h2> bigger text </h2>

[outer wind]

can you do this in headline as well?

[simple meadow]

or h1

[outer wind]

make text even bigger?

[simple meadow]

yeah with css probably

[long ferry]

h1

for the largest one possible without css

[simple meadow]

^

[simple meadow]

do you know why txt might get cut off

[outer wind]

how do you add h1?

this doesn't do anything ^

[cobalt sleet]

Please move to #development this is for Top.gg support related questions.

-htmldesc

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[outer wind]

@simple meadow how did you make your background image so clear?

Mine fades away in the black shadows, yours beautiful and light blue

you rock btw

[sturdy swan]

why are you back here after you were told to go to #development

[outer wind]

sorry, will keep chat in #development didn't pay attention to what chat I was in

my bad!

[bitter siren]

Hello admins, im done and im trying to add my bot now ! So i saw in #mod-logs For cheaking which is the most reason bot declined so i saw this reason can i know what meant ? This photo .?

[pliant mauve]

you can dm the reviewer who declined your bot to get info about it

[bitter siren]

It isnt my bot !

[pliant mauve]

oh icic

its pretty much self explanatory

[bitter siren]

I mean whats this reason meant ?

[pliant mauve]

the bot doesnt have working features

[bitter siren]

Oh , okay thanks

[heavy granite]

Would you be willing to look up something like that and publish it?

[wanton cosmos]

well, i don't think that would be super efficient

"People don't know what they want/need until you show it to them"

[plain laurel]

How much does it take for a bot to get denied/approved?

[pliant mauve]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[torn star]

Is there anything you can do about such a bad review?
Yes the bot was offline but just for 20min

[sturdy swan]

nothing

[torn star]

Its kinda sad

[sturdy swan]

well it doesnt violate review guidelines

so you cant get it removed

[torn star]

Yep well its okay

[torpid trail]

how do i remove a false review from my bot

[sturdy swan]

wdym

[supple mica]

Reach out to a moderator to report it

They'll investigate for you

[bitter siren]

Ah , why today not any admins reviews any bot ?

[grand prism]

Because they check when they have time. Apparently no one had time

[bitter siren]

Okay thanks 🤓

[supple mica]

You only submitted your bot 4 hours ago 👀 The queue is 1-2 weeks+ right now

Our team are also volunteers so they mightve been busy

[storm wraith]

How do I get my Top.gg User ID?

[grand prism]

From the link i guess

[cobalt sleet]

-topggid

[cerulean fulcrum]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[fallen plover]

Why did u guys ban my friend his id is 380074109276782593

[sturdy swan]

looks like he refused to fix an issue w/ his bot three times

[plain laurel]

Man it took alot

And still hasn't

But it's ok

[sturdy swan]

By any chance I added my bot a year ago its been awhile still hasent been checked!

No rush or anything just curious as to why?

I know it's probaly bc the other bots In Verification and stuff but still

[floral pagoda]

You added your bot a year ago and it has not been reviewed? I doubt that
Which bot are we talking about?

You added it 13-14 days ago (#logs message)
Reviewing currently takes 1-2 weeks - therefore it is pretty normal that your bot has not been reviewed yet

[sturdy swan]

Okey

[sturdy swan]

Btw is it possible to get my roles that I had before I was banned

Like translator and Bot Developer

And member

Etc

[supple mica]

You were banned? 🗿

I don't see any bots under your account right now, thus can't add the Dev role

[sturdy swan]

Yes I was banned I made an appeal

I was the one using The Kreatus Email

Last I was in this server I had Translator and Bot Developer Role

Im pretty sure

[floral pagoda]

The 'Bot Developer' role is only for users with a bot on our site

[sturdy swan]

There is one

[floral pagoda]

I also do not see any record of someone giving you the 'Translator' role

[sturdy swan]

Not sparrow

But I think it's musicly

Or som

I can take a screenshot

[floral pagoda]

https://top.gg/user/931748067525410886 - You only have servers listed on our page

[sturdy swan]

My bad that might been a different Server

[sturdy swan]

One sec I'll show you

Oh your right

My apologies then

Sorry for misunderstanding

[floral pagoda]

[frail barn]

The top.gg privacy notice needs a "Reject" button that's equally accessible as the Accept button, otherwise, it's against GDPR

[hazy cliff]

Does top.gg have a way to display whether a bot is verified in discord?

Like a little check mark next to the name?

Is that a thing?

[sage monolith]

I don't think so there is

[hazy cliff]

Dang

[sage monolith]

But for servers there's a check mark if they're verified

[wide schooner]

What happened about my bot application in top.gg?

[sage monolith]

When did you applied??

[wide schooner]

Like a week and couple days

Almost nearly gonna be 2

[sage monolith]

It usually takes 1-2 weeks to be reviewed and you get a ping in #mod-logs if it gets accepted and a ping in #logs if it gets accepted

[wide schooner]

I got nun lol

[shell inlet]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[wide schooner]

Ty

[shell inlet]

np

[celest comet]

Hey, quick question; I'm wondering why it doesn't seem like bots are being reviewed. I know the entire bot review team are consisted of volunteers doing it in their spare time, and I appreciate them, but I wonder if theres anything going on internally with top.gg, or its just they are taking a break/don't have time atm

I'm asking because its been almost 2 days since the last bot seemed to be reviewed in #mod-logs

[pliant mauve]

its just most of us doesn’t have the free time to do so.

[celest comet]

Oh alright xD

[maiden portal]

wtf @pliant mauve

you trial mod sigh congrats okay there #general - my zzzz lol.

[cosmic ivy]

how to get my top.gg token

[raw tree]

👋

[trail merlin]

I deleted my account from which I added my server ( ID : 972142466952208424) perversely on top.gg , can I get it transferred on my this account .

[cobalt sleet]

Hey! We don't actually manage the privacy notice ourselves, but I've passed this feedback onto the team in charge of it.

[foggy cliff]

:dorime:

@slender brook

[slim pecan]

https://top.gg/servers/1033613408236482580 Our server is locked for whatever reason. Please unlock, it does not depict anything.

[alpine marsh]

When i am on top.gg trying to sign in from new phone error 500 keeps poping up. How do i fix? It still works fine on old phone

[long ferry]

use something else than operagx or brave, both are known to cause that issue

[alpine marsh]

It worked now ty

[celest gulch]

can someone please tell me why my support server isnt showing on my bots page

[shell inlet]

have you added @small lantern to your server?

[celest gulch]

i have

do i need to give it any extra permissions though?

[lethal bolt]

No you don’t

When did you add your bot to the site?

[celest gulch]

over a week ago

[lethal bolt]

I mean when it’s approved

[celest gulch]

5 days ago then

[lethal bolt]

I see, there is a problem for sure

Can you wait a bit? Our moderators will handle this

[celest gulch]

sure

[supple mica]

Your emojis still include an nsfw one..

[lethal bolt]

Did you add your server to the site?

[bitter siren]

I submitted my bot to top.gg should i edit my bot or waiting until i get result ?

[celest gulch]

yep its been up there for a few days

[lucid kestrel]

how do i get this to show up on my discord bot website profile?

[supple mica]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[lucid kestrel]

I found this but what do i do with it?

do i put this in the website somewhere idk

[zinc oracle]

Its describing an api request you make.

#topgg-api

[young echo]

My bot does not have a pfp, why's that?

[supple mica]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[young echo]

ty

[supple mica]

🫶

[sly dune]

i need private support

[shell inlet]

-ticket

[cerulean fulcrum]

Need more advanced support?
Open a support ticket

[sly dune]

doesn't work

oh

u mean the support on top.gg

though that is not live chat

is it?

[supple mica]

Feel free to dm me if it's urgent or needs to be privately discussed

I can redirect you if needs be

[sly dune]

kk

[near remnant]

Hello! I'm trying to style a long description section with html. Please tell me how to do this, because it just gives me a html code section

[supple mica]

Hey hey You can put your <style> tags inside the html, and put the CSS into said tags

[near remnant]

huh, I'm just getting this

with html divs the same thing

[supple mica]

Strange, I'm not too sure if it loads in the preview, there's a chance it does on the mainpage instead. I haven't done styling on Topgg pages in a while myself

[near remnant]

what do you mean?

I'm pasting my style without <code>, but with dev tools I see it renders with <code>

[zinc oracle]

I dont see this bot added from your account, whats the bot id?

[near remnant]

It's just a preview page, I didn't submit it to moderation

okay, I'll try, thank you!

[plain laurel]

How can I update the bot photo on top gg ?
(The bot is still under review)

[lone swift]

How do I delete my bot?

@supple mica

[supple mica]

You can use the delete button on your bot page.

It should be on the right side

[lone swift]

Thank You ♥

[plain laurel]

@supple mica ^^

[supple mica]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[supple mica]

Submitted 12 days ago 👀

Also queue is averaging 1-2 weeks+, it can take longer. Especially since the holidays there's a small bit of catching up to do

Unfortunately not, you must be patient and wait for our brs to get to your bot 😦

[icy bloom]

Hello support, I've got banned from the server in my real account and i don't know when or why i just find out that i'm banned please can someone help ? And i didn't done nothing wrong because i haven't in my life wrote something in this server and because of that the web site didn't let me sign into it. Thanks

[supple mica]

Hey @icy bloom ! Do you mean you got banned from this server on your main account? What's the ID for your account?

[icy bloom]

604000558487175198

Here is my ID

[supple mica]

-b @icy bloom Ban Evading (604000558487175198)

[cerulean fulcrum]

Banned SAMI#2218

[supple mica]

Appeal in a ticket on the site

[plain laurel]

Thank you

[plain laurel]

Damn

[plain laurel]

Can I do it when my bot hasn't been yet approved?

[supple mica]

Yes you can

[plain laurel]

I can't find it

[supple mica]

The refresh data button should be on the right side 👀

[plain laurel]

Where

[supple mica]

ooo that's your profile, its on your bot page!

https://top.gg/bot/1035822354401591319

This page

[plain laurel]

Ohh

[supple mica]

Find it?

[plain laurel]

Thanks

[plain laurel]

Yep finally

[supple mica]

Very good

[plain laurel]

It's taking to long to get reviewed

[supple mica]

You only submitted 9 days ago

[plain laurel]

BRUH HOW

[supple mica]

[plain laurel]

It feels like a decade

[plucky crypt]

where can I report a user?

@supple mica

need urgent help

[supple mica]

You can dm a moderator if necessary!

[plucky crypt]

can I dm you then?

[supple mica]

Sure

[fleet pasture]

Hi

Can i get the status of my bot verification?

I apply for 10 days ago how much time it takes to verify?

[grand prism]

1-2 weeks

[fleet pasture]

Sheeesh

[supple mica]

1-2 weeks+

[dusk trench]

What is the reason?

@supple mica

[supple mica]

As it says, try again later. Give it some time

We recommend trying another browser too

[dusk trench]

okay

[warm relic]

-be me
-post server on top gg
-wait 3 hours
-try to search for my own server
-doesn't show up
-try to search for my own server after logging out top.gg, task killing discord, cleaning cookies, restarting pc to delete trace, cleaning temp and using vpn
-doesn't show up
-help?

[cobalt sleet]

It can take up to a week for new listings to be indexed in search

[amber elk]

When I try to generate an invite with the bot, it says it does not have permission and I need to give it create invite.

I have done that, it does not appear to work?

It only works when the bot is admin, is this necessary for Top.gg to run?

I just added an invite manually, that invite button thing is not working as intended I believe.

[patent needle]

Hey Staff, I would like to request a nick change, so if this is possible, please change my nickname to miroxik74
//I just don't want this ! on this server, I will be very grateful for help

[snow lance]

why i can vote and says to log in but no authorization?

[pliant mauve]

try re-logging in

[snow lance]

how? i just connect this and sign in via discord,

before when this happens, after the log in message, the authorization will pop up, then all is well,

[long ferry]

try it through your browser directly, copy-paste the bot you're trying to vote and go on that site without doing so through discord

[snow lance]

same error, it says i need to log in

as i remember, i did not sign up on this separately, but just link my discord and authorize topgg,

so now the problem is, how do i manually log in since discord is not prompting the authorization message

[long ferry]

what happens if you click here

on your profile, it should show your avatar if you're logged in

[snow lance]

only shows this options

same on direct browser

[fluid oxide]

Top.GG appears to probably be going down soomTM

https://scs.twilightgamez.net/vrqy6.png

[snow lance]

but my friends able to vote just now

[fluid oxide]

and it's back.

[snow lance]

and so why i can't?

its top.gg

[fluid oxide]

I don't know what you're talking about. I just reported that the host went offline for a second but appears to be online again.

[pliant mauve]

could you try using a different browser

[fluid oxide]

It's online again I said

[pliant mauve]

there should be a login button beside the user icon

[pliant mauve]

oops mb referring to this

[fluid oxide]

Ah no problemo. Also welcome back to the moddum team

[pliant mauve]

tyty

[snow lance]

i figure it out

case closed for me

[pliant mauve]

alrighty

[snow lance]

i just vote via laptop, but on mobile isnt fix yet, i hope you can check on that, i will update my mobile discord too

[pliant mauve]

clearing your cache or using a different browser usually resolves this issue.

[fast root]

Hello,

Recently, I was given ownership over SlotBot, but it seems the previous owner, added me to a team, but never added that team to the bot page itself, meaning I have no permissions in it. I can easily prove I own the bot now, But not sure to go about it, since the old owner is VERY inactive on discord now.

https://top.gg/team/375137914051801088 (team I was added to)
https://top.gg/bot/346353957029019648 (Bot referring to)

[bitter siren]

Hello , dose Adminastor is a correct perm for giveaway system ?

[dire osprey]

It's been 2 weeks and the bot is still not confirmed.

[pliant mauve]

it may take longer than 2 weeks

[pliant mauve]

it should only require the permissions it needs

giving it admin is not needed

[dire osprey]

this situation makes me sad 😟

[bitter siren]

Oh

[pliant mauve]

Especially since the holidays, br's have been busy

[dire osprey]

I understand, thank you, take it easy

[pliant mauve]

ofc

[stoic socket]

DM a mod, they will help you remove to readd it with you as owner 👍

[fast root]

Alright will do

[celest gulch]

could someone please still help me with this

[versed summit]

Is a help command required for a bot?

[long ferry]

you should have some way for the reviewers to know what commands to try, so best is to make a help command as that's also good for user friendliness, or a website providing these commands or a google doc

[cursive cliff]

Is there anyway to remove a bot from a team and get the ownership again?

[shell inlet]

the owner of the team can delist the bot and re-list it alone again

[cursive cliff]

Is this how I should remove it? when I click this, nothing happens

[clear raft]

How to setup servercount or whatever it is?
(687.74k in this example)

[zinc oracle]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[fiery quartz]

when i fill everything in step 2 of adding server and then press add the server on step 3 it just throws me back to the step 2

without any error or anything

just throws me back

[gloomy shell]

hey there! instead of going through the "New Server" section, go to your user profile (https://top.gg/user/me) and find your server listed there -> click "Edit" -> fill in the information and click "Save Changes" -> that should publish your server properly

[fiery quartz]

it only allows me to add it, not edit

[gloomy shell]

is that on your profiel or on the add servers page?

[fiery quartz]

yep, "top.gg/user/myid"

[gloomy shell]

Is the Top.gg bot in your server already? This one: @small lantern

[fiery quartz]

yep, it is here

[gloomy shell]

interesting. can you try logging out of our website and then back in and see if it updates?

[fiery quartz]

one sec

nope, still only add

lemme try to add it one more time

[gloomy shell]

Thats strange. You could also try to do it on another browser

Maybe also try kicking our bot from your server and then attempting to re-add it clean

[fiery quartz]

after it kicks me back to the step2 buttons just start loading forever

[gloomy shell]

Yeah, normally that is caused by our website thinking the bot is partially added and the resolution is to go to your profile and "Edit" it but it doesn't seem to be giving you the Edit option

Are you the owner of the server on Discord or just a user with administrator permissions?

[fiery quartz]

user with full permissions

i can ask owner to add it if needed

[gloomy shell]

Ah, that'd be the issue then. Only the actual owner of the server on discord can add a server to our site

Ask the owner to add it and let me know if they run into any issues

[fiery quartz]

oki!

[drowsy citrus]

if i use the top.gg api for the server counter, do I have to throw it in a setinterval to make sure it keeps refreshing?

[wanton cosmos]

pretty sure it stores (serverside) per time that you post it so don't think so

[long ferry]

you need to post it yourself, the server doesn't do it itself

[eternal crescent]

My main account got hacked n deleted , but I've saved my bot can I resend request to add?

or can we change owner?

@cyan palm

[cyan palm]

Did the id of the bot change?

[eternal crescent]

nope

türkçe serbest mi bu kanalda

[cyan palm]

evet

[eternal crescent]

he tamam

[cyan palm]

Hesap silindi ama bot duruyor, botu transfer mi ettiniz?

[eternal crescent]

hayır botun takımında bi hesabım var

ben topggdeki bot sahibi hesabı değiştirmek istiyorum

[cyan palm]

Tamamdır botun size ait olduğunu kanıtlamamız lazım. Konuşmaya DM üzerinden devam edelim

[eternal crescent]

olur

[sturdy swan]

I want to make my bot send the vote message and not the webhook

<@&817055174613794826>

[zinc oracle]

Do you mean topgg webhooks? https://docs.top.gg/resources/webhooks/

[sturdy swan]

No, I do want to do this

@zinc oracle

[zinc oracle]

probot does that using this
https://docs.top.gg/resources/webhooks/

[sturdy swan]

😂

[zinc oracle]

random image sorry kek

Monitor shopping 😄

[maiden portal]

lol rip woo

[glad lance]

Hey could anyobe help me providing dark novel community discord

Those on the internet are expired

[pliant mauve]

-how2search

[cerulean fulcrum]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[glad lance]

Plzz🙏🙏🙏

[pliant mauve]

if it's not on the site, then we can't help you any further

[glad lance]

How2 search

Na it's on the site

It's name is dark novel community

[pliant mauve]

could you send me the link

[glad lance]

One sec

[pliant mauve]

is it this one? https://top.gg/servers/842228531916308530

[glad lance]

https://top.gg/servers/842228531916308530/join

Yesz

Cosmic it's the one

[pliant mauve]

invite link works for me

[glad lance]

Then it doesn't tell u it's expired or something like that

[pliant mauve]

nope

[glad lance]

Okay thanks

I think I am banned

[pliant mauve]

most likely

[glad lance]

But I didn't even join them

Does there is a ban based on country on discord

[grand prism]

You don't have to be on their server for them to ban you with a bot

[glad lance]

Ok thanks I think I need to create new id

Thanks cosmic and nynu where r u 2 from

[pliant mauve]

np

[grand prism]

This may not necessarily work because if you have a static ip then your ip may still be banned on their server

[glad lance]

Oh then can their member remove the ban

[grand prism]

You'll have to contact them to find out if you're banned and why

[glad lance]

Do u have any idea were can I contact them like

Can they have something through which I can send message like manager gmail or something

[languid slate]

Does the bot verification actually take 2-3 weeks?

[grand prism]

No, unfortunately I have no idea how you would contact them

[floral pagoda]

Please reach out to an online moderator via direct message

[pulsar creek]

OK

I am writing to bring to your attention a serious issue regarding fake and misleading reviews for my Discord server. These reviews have been posted by individuals who have been banned from my server for inappropriate behavior, and are intended to harm my reputation and credibility.

I kindly request that you take immediate action to delete these fake and abusive reviews as they are causing significant damage to my server. The reviews in question are not only misleading but also abusive in nature and do not reflect the true nature of my server.

I have evidence that the reviewers were banned from my server for inappropriate behavior, and it is clear that their only intention is to harm my reputation.

I would appreciate your prompt attention to this matter and would be happy to provide any additional information or proof that may be required to support my claim.

Thank you for your time and consideration
<@&817055174613794826>

[cobalt sleet]

Just DM one online moderator and wait patiently for a response

[pulsar creek]

@cerulean ember Thank you for addressing this issue and taking action to delete the fake and misleading reviews. Your prompt attention and assistance in this matter is greatly appreciated. The reviews in question were causing significant damage to my server and your help has been invaluable. I am grateful for your support in resolving this matter. Thank you again."!!!!

[cerulean ember]

[sturdy swan]

I've completed 101 votes on my bot. Now when I go to the page there's no claim button. [ 101 Votes completed a minute ago. ]

[next kestrel]

go to your bot/server page and then click on the Votes section. You should be able to claim them there

[sturdy swan]

Button Not available.

@zinc oracle Woo u welped me many times. Welp again

Is pinging allowed?

Idk

[raw tree]

Error code304

[sturdy swan]

this is top.gg support

[verbal oriole]

Hello

any support?

[sturdy swan]

dont ask to ask

[verbal oriole]

@sturdy swan a4lf.

[sturdy swan]

what

[verbal oriole]

don't talk with me please

[sturdy swan]

what

[verbal oriole]

@sturdy swan don't speak with meee

[maiden portal]

what.. here is top.gg

[wanton cosmos]

its in the next month that you can claim them

[cobalt sleet]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[cobalt sleet]

Your bot will be reviewed soon. When we say 1 - 2 weeks this is an estimate and it may be a bit longer depending on the demand. Thank you for your patience. In the meantime, please make sure your bot follows all our bot guidelines to ensure it gets approved.

Nope it's a queue. You're not first and you're not last. We review bots in order of submission. Unfortunately the demand has increased a lot these past couple of months due to people submitting bots they made just to get the active bot developer badge.

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[cobalt sleet]

Judging by other bots that got approved earlier today, it looks like we're not far off yours. Bots that were approved this morning were submitted on January 1st at about 5am CET. Your bot will likely be reviewed within 48h.

[willow skiff]

when i try to vote i get this error. but i haven't voted yet and when i reload the page i can click the vote button again and get the same error

[pliant mauve]

Try using a different browser or refresh the page.

[hushed glade]

So i just checked the logs in one channel it says the bot is approved in another its says deleted what to do & my bot works 💀

Like I just used it

[cobalt sleet]

It seems to be an accidental approval. The last message is the correct one.

[hushed glade]

But the bot is working correctly tho

[cobalt sleet]

Read the decline reason in #mod-logs

[hushed glade]

But it has commands

[lethal bolt]

I'm the reviewer of your bot, you can ask your questions to me in DM's if you have any

[hushed glade]

And it is properly functioning as of now

[hushed glade]

Ok

[pure folio]

Hello.

Need help.

[grand prism]

With?

[pure folio]

It's been doing this for 30 mins now

I've tried listing my server several times and it keeps doing that when I go onto the confirmation page

[sage monolith]

it's stuck there only or is it showing any error above?

[pure folio]

Stuck there

[sage monolith]

umm, wait for a moderator to look after

[pure folio]

Okay.

[gloomy shell]

You can reach out to the reviewer (Emir) and ask them about it!

[pure folio]

Who’s a moderator?

[fair fjord]

hello, my server is locked on top.gg because top.gg is specified as a competing server. It is true that my server is a botlist server, but no site etc. there is none. It is unfair if it is locked just because it is a botlist because there are many botlist servers on top.gg and it is unfair to ban only mine.

[cobalt sleet]

-how2report

[cerulean fulcrum]

How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

[cobalt sleet]

If you find any others that aren't locked feel free to report them and a mod will lock those too

[sturdy swan]

Hey i have been applied my bot on Topgg more then 3 days ago

Still am not getting any response

[grand prism]

Dm him

[cobalt sleet]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[lethal bolt]

DM'd

[patent kite]

It's time to vote but I can't vote please help

[sage monolith]

Are you mass voting from different accounts?

[patent kite]

No

2 acc

[sage monolith]

But it seems like that only

[sage monolith]

I don't think so voting from 2 accounts will show this

[patent kite]

Ohh

what do i do now

[sage monolith]

Wait for some hours

[zinc oracle]

Either way, voting on multiple accounts isn't something we want users doing.

[sage monolith]

Yay, and the bot whom you're voting doesn't allows it too

[patent kite]

Ohh Okey

[grand prism]

This is not related to top.gg

There are a couple of such bots but you have to find it yourself

[pure folio]

It just won’t let me add my discord

[fringe meadow]

how to check when added a bot?

[pliant mauve]

you can search up your id in #logs

https://i.imgur.com/C5QqwUu.png

[hasty zenith]

why can i not respond to or report reviews?

this user spam advertised their bot in my thread and server, then continued to leave a bad/false review

[sturdy birch]

i make it.

I replied to a somewhat old (really very old) message. However, I'm wondering something.

Is a Deepfake bot built on a system that can't be abused banned on Discord?

Or is it possible to be banned

I will continue or finish this project accordingly

[long ferry]

I'm not the one who was asked, but im pretty certain the TOS will have something against that, depending on what content is deepfaked

[fossil mango]

hello!, I have a problem, my bot has not been accepted yet and it is more than two weeks old

[floral pagoda]

As mentioned in #auctions-support: It takes 2+ weeks

You also submitted it 8 days ago

[fossil mango]

I don't know much English, I know more Spanish

a ok thanks

bye

[floral pagoda]

[woven lance]

It wasn't a false report through your bot is the most confusing bot I can ever use, after joining the bot's support server I faced a perma ban without any questions answered on why the ban did occur. I'm writing here because I couldn't find a way to talk to the bot's development team.

anyway, offtopic. :) (please continue this in #general)

[turbid kettle]

👋

[hallow trail]

i can't updata edit my bot

[rancid bobcat]

what exactly did you want to update about it?

[hallow trail]

we are update my bot

[rancid bobcat]

thats not an answer at all really. I wanted to know which part about your bot you wanted to update. sometimes people try funny stuff. some even want to edit the invite link.

maybe its a langauge barrier? got someone in your team with a little more English practice?

[hallow trail]

add languages and update music , Moderation ,Weather, Translate ,Memes, Games and etc

[oblique zealot]

If I vote on top.gg for a bot is my IP address available only to top.gg or also to the bot I'm voting for?

[rancid bobcat]

sooo do you mean its description?

[oblique zealot]

DDoes top.gg share our personal information with bots...

[rancid bobcat]

not that i am aware off.

[oblique zealot]

ok

I read TOS and third party apps were mentioned but not the bots so just wanted a confirmation

[rancid bobcat]

when you want to list a discord server you have to invite a bot they made that monitors the server. maybe its refering to this bot or the advertisement that is loaded when you vote. as a bot dev however, I have no idea who does or doesnt upvote my bot.

[oblique zealot]

ohh I see
thabkthanks

thanthanks*

Nvm

[hallow trail]

y

[cobalt sleet]

-invitebot

[cerulean fulcrum]

Inviting a Bot to Your Server

It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.

Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged by Discord [...], then we cannot help you. Please reach out to the bot developer for these issues by going to their support server.

[cobalt sleet]

No we do not share any personally identifiable information. The only information we share with the developer when you vote is your Discord ID which is publicly available through Discord's API. This is what allows bots to send you rewards for voting if they have that set up.

[languid sonnet]

Hello, I have had very frequent problems with the voting notifications, since they notify me 2 to 3 hours more than what is established (12h)

[cobalt sleet]

They are known to be a bit buggy unfortunately

If the bot or server you're voting for has their own reminders built-in, you might be better off using those

[languid sonnet]

I have been using the reminders that the bots recommend me after voting, but the reminders are still late

[cobalt sleet]

I don't mean the reminders on the site, I mean if the bot has a vote reminder it can send you via a DM

[languid sonnet]

Ooh, Sorry, I misunderstood

Ty

[cobalt sleet]

No problem!

[inland spruce]

هىنةة

[cerulean ember]

please read the red text in ss properly it says you can't invite bot because it's not verified so in that case we can't help you. you can join support server of that bot and ask devs.

[hasty zenith]

Why can I not reply to reviews?

[cerulean ember]

reply to review option is broken, devs are aware of this issue.

[hasty zenith]

Ah ok

[spring elm]

Hi

Is there a way to grant a role to someone when the vote

[deft cave]

Why is my bot image not showing up?

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cobalt sleet]

#topgg-api

[verbal oriole]

Hello there

[lethal bolt]

Hey, is there a problem with our service?

[deft cave]

I did it but same thing

[long ferry]

Click Edit on your bot page and then Save.

[raw drum]

How can l make my bot's guilds number does in topgg?

[cursive cliff]

I've added my server to a team, is there anyway I can undo that and get the ownership back? When I click on the team name, nothing happens.

[cobalt sleet]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[cobalt sleet]

You can't transfer back to an individual unless you contact a mod.

[cursive cliff]

oh I see, and I've seen some bots/servers have multiple developers/owners. Is that possible at the moment, or should we use teams instead?

[cobalt sleet]

Multiple owners is an old deprecated feature. It's no longer possible and has been replaced by teams.

[cursive cliff]

Can you DM you about this?

[cobalt sleet]

Please DM any online mod. I can't do this for you today.

[cursive cliff]

Aight, thanks!

[spring elm]

No one answered

[drifting mason]

Hi everyone my previous account Verrekijker (TFH)#9909 got hacked. For all the server invites and maybe messages I have send, sorry. It wasn't me. As one, like me, should know: Never click on random links and never scan I QR-code to verify for a server.

[grand prism]

Congratulations

[dire osprey]

what date was the last time the bots were inspected

[grand prism]

#mod-logs

[fallen locust]

hi i cant login in top.gg

pls help me asap i wanna vote for the bot

no one helped i helped my self bye

[broken mulch]

My server has 130 votes still I didnt recieve 15 dollars in vote credits

Please help

@supple mica

[supple mica]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[broken mulch]

Wont work for server?

[sturdy swan]

It does

[broken mulch]

My server has 130 votes

Still no credits

[sturdy swan]

you can only claim credits at the start of the next month

[broken mulch]

O ic

Can u explain me the process

Im kinda new

[sturdy swan]

read the embed above

It has all the info you need

[broken mulch]

Thanks!

[fringe meadow]

how to see if my bot has been approved

[sturdy swan]

you’ll get pinged in #logs or possible dmed by Luca

[cobalt sleet]

-notified

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[eager citrus]

Hello, is this the right place to ask for help creating a bot? 🙂

[pliant mauve]

that would be #development :)

[eager citrus]

Oh! thank you @pliant mauve 🙂

[pliant mauve]

no problem!

[eager citrus]

Okay! Like python, js..etc?

[lament scaffold]

Heya! I was wondering what happened to my bot. I posted it onto TopGG, came back a few days later, and it was gone. I read forum posts and it said to join here and I'll get pinged if it goes through.
However I wasn't in here the time it probably happened.
Is there anyone that can help?
Thanks!

[zinc oracle]

hey! your bot was declined.

[lament scaffold]

Ah, ill fix then

What a funny "joke" command then

haha

Fixed

I'll go on and reapply

[polar canopy]

Hi ^^ umm idk where I should ask this, but the specific release pokemons commands don't work well? Like ";release commonmons"

[zinc oracle]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

any idea how I can put this in the description?

[cobalt sleet]

-htmldesc

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy swan]

thank you sincerely ^^

[sacred wigeon]

I would look this up before asking, but I don't know where to look. I want to add Sprinto to one of my channels. I don't see a place in the channel or on the top.gg website that specifically shows this. I saw the "invite" button, but I don't know which of those permissions Sprinto really needs, nor what will happen when I complete the "invite" process.

[grand prism]

What is "Sprinto"?

[sage monolith]

It's a bot i guess

[sacred wigeon]

It's a popular bot for writers, especially during NaNoWriMo. Users can start their own "writing sprints," and even choose the amount of time it should run. It's here: https://top.gg/bot/421646775749967872

[sage monolith]

You can ask this in their support server, they could explain you better regarding their bot

[grand prism]

Okay, but about their bot, you can ask on their support server

[sage monolith]

There will be a support server button on the page, click on that