support

[ornate remnant]

Is it possible to have your bot's premium in a giveaway in #1046797701850873866 .

[sturdy swan]

Most likely not as it ends tomorrow

What you could do though is DM a community manager to maybe do it for an event in the future. And I suppose your bot should be popular enough, as you can see from the server counter and popularity of the bots in #1046797701850873866

[rain trail]

How to see announcements about bot

[sturdy swan]

They are displayed on the bot's page

[sage monolith]

I guess this can't be done

[fluid oxide]

I know it can be as I was once a mod

[sturdy swan]

Reason?

[fluid oxide]

VPS issues.

Likely will be offline during testing

[zinc oracle]

You can always just delete it yourself

[sturdy swan]

Yeah

[fluid oxide]

oh word?

Nvm den

[sturdy swan]

Just go on the bot's page and you should see the Delete button

First thought you lost access to the owner's account

[fluid oxide]

ya but does the bot getting denied delete its long description?

Main reason why I didn't delete it

all html'd out n stuff

[sturdy swan]

It will get removed and non recoverable

[fluid oxide]

guess I can copy pasta it nvm

[sturdy swan]

Consider taking a snapshot before deleting

Also if you know when the VPS and bot will be back up, you can just add a reviewer note

[fluid oxide]

I guess I misspoke. The bot will be online actually, but the commands themselfs wont work. It's related to IPv6 and it getting blocked because I'm a dummy.

Waiting til a ip change ticket gets resolved.

[sturdy swan]

Ah right, just fyi if you know the exact time when it'll work again - you can write that down in the reviewer note section and we will wait until that specific time

[fluid oxide]

I wont know sadly.

Best case is to yeet it.

[sturdy swan]

All righty, then yeah all you can do it to delete and re-add it later

[rancid edge]

I need urgent hell

help

I need to report

a category of servers

[stoic socket]

Feel free to DM an online moderator, they can help

[rancid edge]

https://top.gg/servers/tag/roblox-condos?page=12

[rancid edge]

ok

[stoic socket]

Doesn't it take around a week to index a server on tags

because its been more than 2 weeks and its not showing yet

Server: https://top.gg/servers/693237498264027156
Tag: https://top.gg/servers/tag/gaming

[magic sundial]

Hi i submitted my Bot on 26th Dec.
It hasn't been verified yet is it normal for having such a long waiting period?

[supple mica]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[supple mica]

It's also the holiday period bear in mind. Our volunteer team have been spending time with friends and family celebrating.

[magic sundial]

I see

Thank you very much

[sturdy swan]

Questiob

How long does it take for your bot to be checked??

nvm

[weary gulch]

ugh the reviewing time is so high

[sturdy swan]

We are volunteers, not employees, hence have other things to do in life such as a full time job or scholarship. We do not dedicate all of our free time to Top.gg either, especially now during Christmas & New Year period, as we do have a family we want to share moments with and take care of, as well as other hobbies we want to spend time on.
We do everything we can to make it fast, but as said above: We have other priorities than dedicating all of your life to Top.gg

[weary gulch]

i know sir just sharing my opinion

[sturdy swan]

I am simply explaining why you have to wait maximum 2 weeks

[weary gulch]

[rare trout]

Just wait like other people

[delicate fiber]

Looking for Need of Services Related Bot Measures, Please Inquire.

[sturdy swan]

What exactly do you need help for?

[delicate fiber]

Bot

[sturdy swan]

"Bot" doesn't give much information about what you need help for

Can you be more precise and clearly explain your issue?

[delicate fiber]

I need bots that can play and pause music.

[cerulean fulcrum]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[delicate fiber]

🐢 ... Loading

/help

[sturdy swan]

#commands

[grand prism]

Just go to the site and search for "music bots"

[sturdy swan]

Keep this channel on topic for Top.gg support, thanks

For searching bots there is a message above explaining, if you need further discussions keep it in #general

[delicate fiber]

Thank

[dapper trench]

For some reason I don't see the redeem button in the votes tab, is there any issue with it?

[heady escarp]

@real laurel I need your help

why

[floral pagoda]

Try again in one hour

[heady escarp]

does it usually happen?

[floral pagoda]

Only happens if you’re accessing the page too often within a short time or make too many requests

[heady escarp]

aight

ty

[robust sparrow]

is there a way to create a ticket here

[cobalt sleet]

-ticket

[cerulean fulcrum]

Need more advanced support?
Open a support ticket

[neon shoal]

i have a error code 404, can't go to my server on top.gg

anyone can help?

i can't even upload servers

please help.

[cobalt sleet]

Add /edit to the end of the server page URL, fill all the info and save.

[tranquil geode]

i wanted to change the application id of the bot that was not possible so i had a new bot added and at that exact moment the old bot was removed because it was offline

[cobalt sleet]

You cannot change the ID on our site. You have to delete your old listing and re-apply with your new client ID.

-addbot

[cerulean fulcrum]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in support!

Click here to follow our guide!

[tranquil geode]

yehh but now i got denyt because the bot was offline so now i can wait for another 2 weeks

[cobalt sleet]

Yep your bot has to be online at the time of review

[tranquil geode]

can an exception be made because I don't feel like waiting another 2 weeks because I want to advertise my bot on topgg.

[cobalt sleet]

Unfortunately not. If the decline reason is valid you have no choice but to wait.

You can still advertise using a custom product

https://auctions.top.gg/create

[neon shoal]

Wdym

[sturdy swan]

can you delete my server listing from top.gg? i am unable to edit it <@&817055174613794826>

@cobalt sleet

[storm wraith]

How do I change the icon of my bot on top.gg?

[robust sparrow]

it's taking the avatar from your bot

[storm wraith]

I recently changed the bot icon and it hasn't updated? Do I need to wait a specific amount of time?

[cerulean ember]

_refreshdata

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[storm wraith]

ty

[dapper trench]

[frosty dove]

question

how do i claim the giveaway rewards

[cobalt sleet]

What did you win?

[frosty dove]

the owo item pack

i checked my inv

there’s nothing new :’)

[cobalt sleet]

They haven't been distributed yet then. I sent the winners to the bot owner earlier today. The prize will appear when they get around to it.

[frosty dove]

understood

thx :D

[fading berry]

Hello, I have always this problem

[versed summit]

When you reapply, the wait time is the same right?

[zinc oracle]

Yep!

[worn remnant]

trying to submit my server to the website but there's no options...

[sturdy swan]

Click refresh servers, logout and login

[sturdy swan]

#auctions-support and please send a PNG or JPEG picture instead

[sturdy swan]

As said, in #auctions-support

[sturdy swan]

The wait time for bot review is 1-2 weeks right?

[grand prism]

Yea

I waited 10 days exactly

[fleet pasture]

Hi any one here?

[dry crypt]

Yeah

[final forge]

hi i want to ask something

should i claim my reward

i won the giveaway

[sturdy swan]

my votes aren't reset for some reason and i cant claim my monthly 15$

[sturdy swan]

@final forge see this message - it will appear in your inventory with the time

[sturdy swan]

Votes reset once there is a new vote in the new month

[sturdy swan]

oh

[drifting verge]

Hi,
i would have some question about voting through top.gg, wondering if exists answer to my question

today, on a discord server where i wanted to vote for the bot on that server but again i got cookies setting (or what it was) popup and since i am getting it every couple of days it bit annoys me i have to click it away again and again. So i wanted to speed up with F5 and after refresh the popup didnt appear again

only then i clicked the vote button but got message that i already voted

also in profile where i checked vote status i saw ready

it would be first vote today, so i dont understand this weird vote behavior. Does someone have answer to that..?

[final forge]

tysm

[hasty zenith]

Hey @zinc oracle can I report a user for self botting?

They just got banned in the ntts server for it

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[hasty zenith]

Lol double reply

The thing is they apparently have a bot here called yuki

And I know that topgg doesn't allow people that don't follow tos

[wary spindle]

How can I make servers appear like that?

[grand prism]

You mean the number of servers your bot is on?

if so #topgg-api is a better place to get such information

[misty pier]

Where i can redeem the captcha bot premium?

[sturdy swan]

You mean get the prize? Wait for a CM to get to you

[misty pier]

Okay.

[cobalt sleet]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[echo lodge]

<@&817055174613794826>

[robust sparrow]

when do you know if your bot has been accepted

[cobalt sleet]

Could you try logging out and clearing your cache before trying again?

-cacheclear

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

-notified

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[robust sparrow]

thanks

[echo lodge]

Doesn't work

[formal berry]

Hello

Votes to my bot has been restarted what is the reason for that

[sturdy swan]

Votes reset every month

[formal berry]

Bruh

[cobalt sleet]

-resetvotes

[cerulean fulcrum]

Why have my votes reset to zero?

Vote counts for bots and servers resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

:bulb: You can read more about how voting works in our support article: What is Voting?

[noble vine]

Why can't I upvote MEE6? I can't see the votes section on their page.

[sturdy swan]

Reviews section on MEE6 has been disabled

You can vote for the bot though https://top.gg/bot/159985870458322944/vote

[noble vine]

why

is it because of the backlash they got for DM advertising and breaking tos

im not trying to, but it looks like corruption between Discord and MEE6. im not blaming top.gg either, but at the end of the day MEE6 is breaking discord's tos and youtube's tos, apparently top.gg doesn't allow servers/bots on their site that break discord's tos. it was proved that mee6 is paying top.gg roughly a thousand+ dollars a month for ads (at least they did). i was just wondering if top.gg disabled the reviews because of that, but users should be allowed to share their opinion about the bot.

anyway thanks for the support

[icy nymph]

It's been more than 2 week i submitted my bot

No info till now

[sturdy swan]

I recommended you to read #general message

[sturdy swan]

No. It's been 9 days

[noble vine]

yeah ik

[sturdy swan]

You've submitted it on the 25th of December

Simply read the message, no point on arguing further

[noble vine]

no hate but it looks like top.gg is only doing it for mee6's money

[icy nymph]

No

So when i get an update

[sturdy swan]

Yes

You will get an update in the 2 weeks following your submission, it's been 9 days so far.

[noble vine]

i did, but MEE6 DM advertised, which break's discord tos. and you apparently don't allow bots on the site who break discord's tos.

discord isn't going to do anything about it because their bffs with mee6, corruption

[icy nymph]

Ah ok

[sturdy swan]

Then you understand we won't do anything

[noble vine]

but if discord actually does something to mee6 and you guys don't, i will gladly not support top.gg anymore, and many others won't too.

[sturdy swan]

So far this has not been the case

You are free to come back when it's the case

[noble vine]

ok

[sturdy swan]

i can't edit team name & avatar

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

this is for bots but i want to change team name.

Give more context, screenshots, etc. just saying "doesn't work" doesn't help

I press this button, it loads a bit, it doesn't respond when it's done

an server error

[thorny lotus]

Mee6 is developed by a discord employee

[narrow hornet]

Hey y'all, how do i change the image of my bot? Doesn't seem to have updated after 24 hours.

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[narrow hornet]

There we go. Tight. Thanks bot 🙂

[inner shoal]

Is there a way to transfer the bot to someone else?

[cobalt sleet]

DM any mod

[inner shoal]

Thanks

[torpid trail]

Im so confused how the trending new bots work, my bot is new, and also has more votes

[drifting verge]

Hi, i dont see yet response to my question, and i dont want the question get into oblivion or get buried under many posts, so can somebody please help me on that issue, why is that happening, possibly how to resolve it? if there is no answer why that happens, no is also an answer

[sturdy swan]

how do i know if my bot has been accepted??

[wanton cosmos]

go to your dashboard and you'll see if it says Live or Pending
otherwise; #mod-logs

[sturdy swan]

-notified

[wild stone]

@sturdy swan

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[cerulean fulcrum]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

:bulb: Please make sure you have your DMs activated for this server.

[fringe crater]

why won't you let me vote?

[sturdy swan]

You need to verify your Discord account, as it says

[fleet pasture]

Hi can any tester or bot reviewer help me with something

[fringe crater]

is verified

[sturdy swan]

Discord's error says otherwise

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

Not if you don't ask any questions

[fringe crater]

but verified where?

[fleet pasture]

I have a problem with verifying my bot and i found the solution

I need one to test my bot

Not to review

[sturdy swan]

Submit and we will review it

We don't test bots on demand

[fleet pasture]

I can't

[sturdy swan]

If you need your bot to be tested, you can test with friends or a different account

We review bots, not test before reviews

[fleet pasture]

Becouse he refused 2 time if they refuse it now i will be banned

[sturdy swan]

Discord

[fringe crater]

so if it is verified

bruh

[sturdy swan]

If it's verified, then that

[sturdy swan]

Also consider reading https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works so that you know how the process of reviewing works and can test with the same circumstances

[fringe crater]

okay

[strange parrot]

its been like 2 weeks

[grand prism]

Same

[cobalt sleet]

-botlive

[cerulean fulcrum]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[candid otter]

I have changed my bot's profile picture but it won't automatically change the bot's profile picture on top.gg

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[candid otter]

ok

[ebon canopy]

There's a button to refresh data on the right

[candid otter]

yes, but it didn't change profile picture

[grand prism]

Just wait a little

[candid otter]

ok

[sturdy swan]

You must do the step 2

Which is to click on "Edit" and then "Save"

The update should then be instant

[candid otter]

ok, it fixed

When will my bot be live, I've been waiting for a while?

[thorny lotus]

Wait 2 weeks for it to be reviewed

[candid otter]

I think it has been 2 weeks

[grand prism]

When did you submit the bot for review?

[sturdy swan]

It's been 6 days

[thorny lotus]

LOL

[candid otter]

oh

it has???

[grand prism]

Yes

If your bot is rejected and you resubmit it for review, you go to the end of the queue

There are some exceptions but it's not very common

[jaunty kayak]

How do i change my bot’s pfp on top.gg

[zinc oracle]

-refreshdata -d

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[fringe crater]

I have always used my laptop to manage in discord but when I go to the desktop computer it does not let me vote, it tells me that I have to verify the account and it is already verified, I don't know if it was my mistake but if it is not I would appreciate the help
I'm using a translator because I speak Spanish

[jaunty kayak]

Ty

[zinc oracle]

Sounds like an issue with discord. not us

[fringe crater]

what?

[zinc oracle]

when you get this error, does the url say 'discord.com'?

[fringe crater]

º1212432343254365758798708¡qewtr4et5ruyhtiuuoiu`poç+ÀSDASFDFGFGTHGHJHKJKÑLK´Ñ

[fierce sentinel]

Nice answer

[fringe crater]

sorry

my younger brother grabbed my computer

[fringe crater]

yes

[sturdy swan]

hello, im trying to add my server to top.gg but its not showing up when i try to add it

[zinc oracle]

thats an issue related to discord then.

[zinc oracle]

hit the refresh servers button then log out and back in

[fringe crater]

okay

[sturdy swan]

can nsfw servers purchase spots in the auctions?

[gloomy shell]

https://support.top.gg/support/solutions/articles/73000543366-auctions-guidelines

[sturdy swan]

welp

[sturdy swan]

#auctions-support

[safe fox]

Where can I ask questions regarding the bot's submission guidelines

[next kestrel]

you can ask right here

[sturdy swan]

Waiting time is up to 2 weeks, you've waited 6 days

[safe fox]

It's says that the bot won't get approved if it requires authentication cookie or what ever to function,
What only a small portion of the bot commands require that, while there are other commands that can function properly without it
It'll still be declined?

[sturdy swan]

Yes

[safe fox]

Hm

May i ask about the exact reason behind that, i mean, if the bot has plenty of other commands that doesn't involve that, why would it get declined 😐

[sturdy swan]

Because it has a command that doesn't follow the guidelines.

Same as if a bot has only one command that sends NSFW content outside of NSFW channels but all other commands are fine -> declined.

Your bot in its entirety must follow the guidelines, not only some parts of it.

[safe fox]

Understandable

[candid schooner]

yup

need help

[floral pagoda]

As mentioned in #general: Where is the issue?

[candid schooner]

i created a server

now i tried to add the server at top.gg website

did it

waited a few minutes

but

[supple mica]

It's preferred if you put your entire issue in a single message please

[candid schooner]

ok

[supple mica]

Whats the ID for your server? There's no logs of you adding any server at the moment.

[candid schooner]

"This server has not been published yet."

this is what it says

at the website

[supple mica]

https://top.gg/servers/new Have you gone through this?

[candid schooner]

it redirects me to the "add server" page

yea i've done it

but it still says

[supple mica]

Whats your server ID?

[candid schooner]

"This server has not been published yet."

[supple mica]

There's nothing coming up in #logs that you've added your server.

You've added the description and everything?

[candid schooner]

1060064621786038372 (the server id)

[candid schooner]

yup

[supple mica]

It's 404 on the site, and nothing appeared in #logs so you must have no finished the add server flow.

I'd recommend you try again

[candid schooner]

how?

[supple mica]

Click the edit button, where does it take you?

[candid schooner]

again i filled it all

[supple mica]

Fill in the info, and hit save at the bottom

[candid schooner]

prolly twice

[supple mica]

Once you hit save it should load. If not try logging out and back in again

[candid schooner]

on it

[still oyster]

My level

[supple mica]

-support -d

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[supple mica]

[candid schooner]

im hitting save now

[supple mica]

That one long tag you have may cause issues

[candid schooner]

(idk what that "team" is about)

[candid schooner]

eehhh

[supple mica]

However, if this doesn't work then try another browser for me and see if the server still shows as unpublished

[candid schooner]

i've saved

a notification came

"Success!
Your changes have been saved"

[supple mica]

and it popped up in logs too

Looks good on my end

[candid schooner]

FINALLY THANKS TO ALMIGHTY GOD

[candid schooner]

welp thanks man

w8w8w8

"your project has not been approved yet read this article for more info"

whats that about?

[long ferry]

refresh

[candid schooner]

ok thx

another question: ik its just added but arn't i supposed to find it if i search the name?

[supple mica]

You'll need to give it some time to index properly

[slow sentinel]

where can I view the bot queue?

I wanna know the position of my bot i queue

[sturdy swan]

You cannot, private information

[slow sentinel]

oh

[elder schooner]

how to format my topgg bot page to have like headers and lines

someone said use html but like complete html start from <html> tag?
or just randomly put stuff like <h1> in my current text

[pseudo dragon]

what is this problem

[long ferry]

refresh and try again

[pseudo dragon]

not working

[long ferry]

markdown and html is supported, starting off with a base-html isnt required, you can directly use <h1> yeah

[elder schooner]

okay c:

[long ferry]

clear your cache using ctrl+f5

[rare trout]

Try to delete cookies

[pseudo dragon]

still not working

[long ferry]

different browser?

cookies shouldnt do anything

but can still try, go ahead clear cookies too

[cunning fjord]

Still happening?

[pseudo dragon]

Yes

[cunning fjord]

Have you tried pressing the test back/forward cache under application in dev tools?

[stoic socket]

try a different browser

or doing ctrl + shift + r

that clears cache

[prime isle]

How to get 5box freezer

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[errant root]

How to become a bot reviewer?

[cobalt sleet]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sturdy swan]

Your bot has been submitted 8 days ago, usually bots take 10-11 days for review

[sturdy swan]

@cyan palm

Have you done what is written?

[hasty sentinel]

Hello i have question i want add code to my bot if anyone vote the bot send dm thank to user is there package or smt do like that

[sturdy swan]

#topgg-api

[hasty sentinel]

Oh ok

[cyan palm]

If that doesn't fix the issue, you can try to kick our bot and invite it again

[autumn escarp]

-appeals

[sturdy swan]

-appeal

[cerulean fulcrum]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[autumn escarp]

Thanks

[sturdy swan]

pls fix ur site i cant see my server at here

[floral pagoda]

“Refresh Servers”

[sturdy swan]

still dont see

[floral pagoda]

Also make sure that you’re the owner and not just an admin or something

[sturdy swan]

I am the owner.

???

[long ferry]

logout and back in aswell

[supple mica]

Relog usually fixes the servers not loading yea^

[sturdy swan]

How can I find out if my bot has been approved?

[floral pagoda]

You get pinged in #logs and may receive a direct message by @wild stone

[sturdy swan]

But my bot is not showing in my profile

[floral pagoda]

Means it’s not approved

It got declined: #mod-logs message

[sturdy swan]

Ok thank you

[icy nymph]

Umm my bot got declined and i dmed the reviewer to dispute my decline, do i need to reapply?

[sturdy swan]

If you finished the conversation with the reviewer, yes. If the reviewer hasn't replied yet, wait for their answer.

[tulip jungle]

I want to make a suggestion
A patreon button there would be cool

[sturdy swan]

https://feedback.top.gg

@pliant mauve ignore

[tulip jungle]

nah too much work

[sturdy swan]

All of these cosmics

Then it won't be taken into consideration

¯_(ツ)_/¯

[icy nymph]

Hm

[bitter siren]

Hello

[lethal bolt]

Is there any issue?

[bitter siren]

yea one thing , look I have a ticket system and I am using administrator permission its okay because i want to submit my bot

[floral pagoda]

No bot requires administrator permission. You can request them, but your bot should work without them as well

[bitter siren]

alright

[floral pagoda]

We also don’t grant administrator permissions while testing the bot

Read more here: https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[bitter siren]

okay thanks

[bitter siren]

and last thing domink , it's okay i am using hacker plan on replit hosting ? i mean replit hosting dose it allowed ?

[floral pagoda]

Sure, we don’t disallow specific hosters

[bitter siren]

alr thanks

[wanton cosmos]

discord does though, but you'll know when it's time to get your bot verified

[rustic wasp]

What is DAO Discord Server

[sturdy swan]

https://top.gg/dao/resources

[fierce arch]

How long does top.gg give the role to them before taking it away? Is there any timer?

[ruby warren]

I can't vote any bots, why? it says something wrong try again later

it's been more than 1 month

[sturdy swan]

Until they can vote again, 12 hours

[fierce arch]

alr

[pastel scarab]

Can someone help me lmao

[ornate pilot]

My server isnt discoverable again

[sturdy swan]

why is it not showing the profile picture?

when I go to the bot page it shows an old profile picture

[cerulean ember]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

It worked thanks

It's showing on the bot page but still no picture on More like this

[prime depot]

our server for some reason is not there when u search for it but it's page is there for public to find easily using the link
Hangout Hub 18+
https://top.gg/servers/543268307692814337

[fervent night]

I’m trying to add my sever but it just loads like this forever … Any tips on what to do?

@ anyone

[maiden portal]

+18 NSFW Legal top.gg

[fervent night]

still loading

[upbeat stag]

How can a user be reported for account theft and fraud since I bought nitro with the bank account that was associated with discord to pay for nitro, I already sent a ticket but they tell me that they cannot even make the user withdraw money from the Bank account <@&817055174613794826>

[sturdy swan]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[upbeat stag]

I already sent a ticket and they tell me that they can't do anything and the hacker or user is buying with the bank account, it already has 3 days

[sturdy swan]

Again, we are not Discord we can't do anything to help you. Contact Discord, not us.

[upbeat stag]

Ok brave discord support does nothing about your platform insecurity but buy nitro.
Thanks, it's not against you.

[cobalt sleet]

-sitecache

[cerulean fulcrum]

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[long ferry]

read

[feral wyvern]

I have a bot that's submitted but I don't have the bot developer role.

I checked the #966027989374627840 channel

[sturdy swan]

A moderator will give it to you when one is available

[shell inlet]

given

[pastel scarab]

Can I get in a call with someone in a bit and get some help please lol

[supple mica]

What kind of help are you looking for exactly?

[pastel scarab]

I can not figure out how to publish my sever at all it won’t work

[supple mica]

What step are you currently on?

[spice compass]

Hi guys, my bot (Insane - 1040979564890947615) was rejected for malfunctioning commands. I checked after this and apparently the controls don't work right away but after 2-3 minutes. I resubmitted please before trying it to wait a little after adding the bot to your server and then try all the commands you want

[sturdy swan]

Add that to the reviewer notes on your bot's page, not in this channel

[spice compass]

Right, you're right, thanks

[sturdy swan]

Why does a captcha appear when voting in a probot?

[tulip jungle]

Hello, where can I complain about a moderator?

[shell inlet]

heya! we're now forcing captchas for all users upon voting for Probot. This was requested by the bot owners in an effort to mitigate botting issues they're experiencing.

[shell inlet]

you can dm any Community Manager

not a place to mock stupidly what i said @ornate junco + they've been responded already

[minor whale]

how to edit a review

[minor whale]

good joke m4te

[shell inlet]

currently you cannot

[minor whale]

alr

[gusty sleet]

https://cdn.discordapp.com/attachments/990907497093160961/1060982899660312606/opera_s1gzhm448P.png

How can i add this to my bot

and are there more information, that you can add

[gusty sleet]

NodeJS

[cobalt sleet]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[gusty sleet]

Works

Thank you

[gusty sleet]

Do you think it is a good idea, to post the stats, when the bot is added / removed from a server and when startup?

[cobalt sleet]

Nope you could get rate limited

Once every 30 minutes is as frequent as you would want to do it. But generally once an hour is plenty.

@gusty sleet

[ember path]

hi guys, i need help, how do I write an appeal to the server if I accidentally cleared the history of communication with the bloxlink bot?

[cobalt sleet]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[gusty sleet]

I think then i am going to do it in my ready event

with setInterval

[cobalt sleet]

Yeah that's one way to do it

[gusty sleet]

But i think he does for every shard ´:/

What should i do

[cobalt sleet]

Run it as a separate process

[gusty sleet]

if(shard == 0)
{
// RUN
}

or?

[cobalt sleet]

Save your server count to a db or something and then have your interval on a separate process that posts to the API

Lots of ways to do it

[gusty sleet]

Okay

[cobalt sleet]

Ask in #development for advice

[gusty sleet]

or every startup

[cobalt sleet]

This would probably work too

[gusty sleet]

🙂 okay nice

Then i am going to do it when the bot is starting and then every our

[sturdy swan]

Leave team button is not working

[stable isle]

my bot page got some people spamming one star, any mod can help or i need to report them one by one

[lethal bolt]

You can reach an online mod for that via DM

[stable isle]

oh tysm

[lethal bolt]

How long have you been trying?

[sturdy swan]

3-4 days

[fringe meadow]

can you help

[lethal bolt]

uh

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[lethal bolt]

yea

lol

Try to clear your cache then try again

[fringe meadow]

how to clear the cache?

[lethal bolt]

@fringe meadow

follow instructions

[fringe meadow]

I'm on the phone

[lethal bolt]

How long have you been facing this error

If it's a short time, you can wait a bit and try again

[fringe meadow]

just happened

[sturdy swan]

what should I do

[lethal bolt]

I asked my superiors to check this, lets wait for a bit then if there is no response you can DM an online mod.

[lethal bolt]

Okay lets wait 5-15 min then try again

[supple mica]

Hey! Do you get any errors when hitting the button?

[supple mica]

Can you send me a link to the team in question please?

[fringe meadow]

I cleared the cache but nothing happened

[sturdy swan]

https://top.gg/team/277905950051368960
https://top.gg/team/230378905306324992

doesn't work on both

[lethal bolt]

This is about your browser/phone

[fringe meadow]

I didn't understand

[lethal bolt]

Try it with another browser

[pastel scarab]

I’ve gone on the website and loged in then added my sever and description everything and for 3 months it’s said project not approved every time and nobody helped me :/

[fervent night]

Still just constantly loads while I try add my server ? No one helped me this morning

[fringe meadow]

doesn't matter

[supple mica]

There's no message logs for you asking for support in the past. However, have you tried another browser?

[supple mica]

Relogging should help

[fervent night]

What do you mean by relogging

Like re logging in

[supple mica]

Log out and log back in

[lethal bolt]

Can you wait a bit then try again

[fringe meadow]

worked with yandex

[lethal bolt]

You're welcome

[fringe meadow]

Is it tempting to choose a category? say not found result

Or is it in English?

[sturdy swan]

Would be nice if you could translate the text

[fervent night]

Worked thanks sm

[supple mica]

🫶

[safe schooner]

Hello The photo of my bot is not displayed on the site why?

[pastel scarab]

Not in this sever lol I ment around the community but I’ve tried different computers my phone, and on different browsers

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[safe schooner]

oh okay

I don’t see refresh data

[sturdy swan]

It's on your bot's page

Under the edit button

[safe schooner]

Okay i will see

[safe schooner]

Thank you

How to add sample photos to top.gg bot profile ?

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy swan]

When is voting back without a captcha?

[little leaf]

Hello I would like a 1 star review to be removed. I talked with the original poster and resolved their problem.

Will it be possible?

[supple mica]

Sure, feel free to reach out to a moderator and they can help you out!

[slate shoal]

For some reason when i try step 3 add my server to top.gg it doesn’t work and sends me back to step 2 it doesn’t tell me why

[supple mica]

You need to relog to fix that I'm afraid!

[slate shoal]

Oh ok I’ll try that

thank you so much it worked

[supple mica]

🫶

[sacred wedge]

hii

[maiden portal]

Yes please explain why you said "help".. more details and mention help dylan moderator or other any moderator only 1 mention.

[sacred wedge]

i figure di totu tho thanks

[cinder lark]

This has been happening from the past few days

How do I fix it?

[maiden portal]

@pliant mauve

[pliant mauve]

try a different browser

[cinder lark]

It works on my iphone tho

Same browser

Doesn't work on my android

[pliant mauve]

try clearing your cache

[cinder lark]

Oki

It worked on chrome

Not on opera GX

[pliant mauve]

site is not stable opera

[cinder lark]

Oh

[maiden portal]

@cinder lark yeah think is problem cache.. And i see comsic not stable opera

[cinder lark]

Just cleared it

Still doesn't work

[maiden portal]

yeah...

[cinder lark]

Welp time to use chrome only for top.gg.

Even disboard doesn't work

[maiden portal]

yes, but maybe future opera for top.gg

[cinder lark]

;-:

[maiden portal]

x.x

[cinder lark]

Sadness

Thank for the help tho appreciate it

[pliant mauve]

np

[sturdy swan]

related to top.gg yes

[wanton cosmos]

There's an Add button in the topbar, else going to dashboard often loads your servers and you can click an add button on them

[cobalt sleet]

Click "Refresh Servers" then log out and log back in.

[sturdy pasture]

So I have remade my bot so all features are different, even the name. What should I do, delete my bot profile and make a new one?

[wanton cosmos]

to save the moderators time you could theoretically just edit your bot page and refresh data unless you made a new bot user

[sturdy pasture]

can you chage the bot name?

[wanton cosmos]

in your discord developer panel yes (well in discord.js you could change it as well with a function)

[wanton cosmos]

it takes up to 2 weeks so it can take 2 days, 3 days, etc

[grand prism]

I waited exactly 10 days so if they are checking at the rate they were checking then you should have your bot approved or declined soon

[sturdy swan]

I want to delete my new team from website, how?

[acoustic stream]

npn

[slow sentinel]

Hi

How much time will it take for my bot to get approved?

been a week now

[hazy cliff]

Mine took 1 and a half weeks

By the way, I don't know who to talk to, but my bot was like, just approved, and I didn't get a dm from Luca. Y'all might already know about this, but I just want to report it in case you don't.

[pliant mauve]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[primal berry]

Is there a way to open a ticket or something similar?

In this server ^^

[sturdy swan]

-ticket

[cerulean fulcrum]

Need more advanced support?
Open a support ticket

[west sandal]

hello good, I just created a link to vote for my server but this appears to me

[lethal bolt]

Hello, it usually takes 1-2 weeks so its normal.

[distant egret]

If my server reaches 100 votes, will I get an amount?

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[tame swift]

Hello, I have added my server to the site, can I add someone who votes for the server and gets a rank there?

[sturdy swan]

https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

[tame swift]

Server ranks are not shown

[zinc oracle]

Is the bots permissions above any other role?

In order for the Top.gg bot to add the role reward, the bot must be above the role you're trying to add, in Server Settings > Roles within Discord.

[mental onyx]

why does the discord webhook not work for my server votes?

[ruby warren]

I can't vote any bots, why? it says something wrong try again later, it's been more than 1 month

[frozen kelp]

Wait in bots get approved does it get put in #logs ?

[fresh bluff]

Hey

Bro

I applies my bot for top.gg verification 29th December 2022 and now jan 8th 2023

Still not approved

Why

-_

[fluid birch]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[patent needle]

Hey, I wanted to send a bot but when I clicked on the submit button in step 3 it took me to step 1, I was confused for a while so I clicked again to proceed and now I'm stuck in step 3 and now it's only loading. Should I refresh the page and submit again? I just want it not to be sent twice 😅

[stoic socket]

What browser? You should use Google Chrome, Microsoft Edge etc, as browsers like Opera GX and Brave break a lot of sites like Top.gg

[patent needle]

Im using Google Chrome ^^

[stoic socket]

Do you have an ad blocker on?

[patent needle]

for top.gg i disabled adblock

[stoic socket]

🤔

Could you try using another browser? That might help determine whether its an issue with something being blocked etc

[patent needle]

Oookay, please wait ^^

whoa... i changed to Brave and seems like it worked 😳 looks like i need to reinstall chrome 😦
thank you for your help

[tender birch]

Hii, Top.gg website when trying to review for a server it does not work. it just loads but does not send

[next kestrel]

Reviews are currently disabled
There is no ETA for when it would be fixed

[elder schooner]

Hello! My bot doesn't show up in direct name search, but my server does.
The bot got verified 8 days ago... and it said to wait 2-3 days to start seeing it in searches.
Unsure why that is the case?

[lethal bolt]

Hello, can you try to go to your bots creator controls then hit the refresh data button. I guess this will work, if it’s not we can ask for a moderator to help with this case.

[elder schooner]

Hi there, tried that.. issue still persists. Tried it yesterday too.

[lethal bolt]

Alright, lets wait for a moderator to show up then

[elder schooner]

okay

[rapid lily]

Hey, can anyone tell me why top.gg don't load in my Laptop, though it does open with the same ID in my other device (mobile)?

[tame swift]

Yes, I fulfill all the existing conditions, and the rank of the bot is the highest, and for now, the ranks do not appear to me

[floral pagoda]

Try a different browser or clear your cache

[rancid geyser]

same to me

[near birch]

How do i set the bots avatar? it got somehow deleted when i created the bot

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[tame swift]

@floral pagoda

[rapid lily]

still top.gg not working

[neon shadow]

I want to verfied my bot page

[dire pollen]

I already have a bot on top gg but I lost my main account. We made a new bot and have already verified it by discord. Can I just transfer the old bots top gg page to the new bot without the need to go through the top gg verification process? As its the same exact bot with same exact features and was verified before.

[autumn obsidian]

Hi there, how long does it usually take for a bot to be reviewed?

[floral pagoda]

1-2 weeks

[floral pagoda]

No. Every new instance needs to go through our review process.

[floral pagoda]

Works fine for me, must be something on your end

[dire pollen]

can it at least be escalated? because I can provide every proof of owning the old bot.

[floral pagoda]

We can't just "transfer" it that way. Every new instance, as mentioned, needs to go through our review process

[dire pollen]

fair enough

[neon shadow]

I post my bot in 2/1
And geting apporved yet

[vivid ermine]

هلا

ممكن حل للمشكه دي؟

[floral pagoda]

As mentioned: It takes 1-2 weeks

[vivid ermine]

Possible solution to this problem

[vivid ermine]

Possible solution to this problem

[neon shadow]

@floral pagoda how the approved make

[floral pagoda]

Try again soon, maybe also with a different browser

[floral pagoda]

One of our Bot Reviewers will review your bot and approve or decline it taking into account our guidelines

[neon shadow]

Ok

[shell idol]

i can't vote help me pls

[floral pagoda]

Can you share the link to the bot/server you are trying to vote for?

[shell idol]

@floral pagoda ok

@floral pagoda What do you think is this problem?

@floral pagoda It's not just this server, it doesn't happen anywhere

[floral pagoda]

I asked for the link to the page, not any counter question. Please give me the link to the page once. Also, you do not need to ping me with every message/answer - thanks! :)

[shell idol]

668075833780469772

is this

[paper dust]

Hi there, I'm having trouble leaving a review on https://top.gg/bot/783772765962240022. I left a review 12 months ago and wanted to edit it but can't, so I wanted to leave another review, and the submit button does nothing.

[shell idol]

@floral pagoda

[shell idol]

?

[floral pagoda]

I do not have any problems voting, must be something on your end. Try a different browser, clear your cache or wait some time

[shell idol]

What do you mean by browser?

[grand prism]

Opera, Chrome, Firefox, Edge

[floral pagoda]

Contact an online Moderator and request a review deletion

[paper dust]

Do I just dm them or ping someone?

[floral pagoda]

Send them a message

[shell idol]

@floral pagodaWhat is my browser

[grand prism]

What do you use to search the internet?

[left sorrel]

I added someone to a team as admin, and transferred a bot page to the team, but he's unable to edit the page

[floral pagoda]

-ban 1009138880273981561 Ads

[cerulean fulcrum]

Banned MQGamer7#5205

[sturdy swan]

Hello, I have a problem with the top.gg siteweb. Indeed, when I want to vote for some bots, it goes on loading for eternity so I can't vote for any bot which is super annoying. Any ideas ?

[rancid geyser]

Same happened to me

[sturdy swan]

Who do I have to ping ?

Nobody, simply wait for someone that can respond

Cool

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

I'm on MacBook

tf is F5

[rancid geyser]

bro...💀

[sturdy swan]

What

macbooks keys have F keys, do they not?

[sturdy swan]

How do I press them

[sturdy swan]

I have the latest macbook version tho

[grand prism]

Macbook use Safari right?

[rancid geyser]

yese

[rancid geyser]

command and f5 ig

[rancid geyser]

ok

[grand prism]

Here's a link to instructions in Safari

[rancid geyser]

the newest?

[sturdy swan]

Ye

[sturdy swan]

It's VoiceOver lmao

[sturdy swan]

Ok then, whta's the "Top Menu"

[grand prism]

You have a macbook not me

[rancid geyser]

hahahaa

[sturdy swan]

Wtf are those instructions

[floral pagoda]

This is a support channel for Top.gg

[sturdy swan]

We have the same siteweb lol

[rancid geyser]

The newest dont have f keys

[floral pagoda]

Not your computer/laptop

[sturdy swan]

We're talking about the siteweb, can we just concentrate 2 sec ?

This is endless

[rancid geyser]

[tame swift]

I have a problem with ranks not showing up here

Although I have full bot powers, and raise them above all ranks

[long ferry]

make sure the role you're trying to add is below the highest role of the bot

kick and re-add it then

[tame swift]

i'm 100% sure

[sand lance]

Hey, I had submitted my bot, roughly two weeks back for approval and it's still pending

How much longer can this take?

[tame swift]

I did that now and same problem

[sand lance]

Would be nice to have it by tomorrow so I can bid on auctions..

[long ferry]

likely not gonna happen, check pins

[tame swift]

@long ferry

[long ferry]

cant help then

[random plume]

how do I delete a bot from top.gg? I Can't find the option

[timid verge]

you on pc or mobile?

[median remnant]

how do i delete a bot

[random plume]

pc

[random plume]

lmao, I already asked chill

[timid verge]

ok wait ill show pic

[median remnant]

xD

[random plume]

aight thank you

[random plume]

🤝

[timid verge]

ill also send u a pic!

[median remnant]

no need

[random plume]

he is my team member 😂

[timid verge]

OHH

[random plume]

yes yes

wait I figured it out on the side 😂 , just had to add delete

[timid verge]

great LLOL

[random plume]

ye it was a hit and try, thank you again

[cobalt sleet]

@south panther no ads

[thorny lotus]

How do I know if a server my bot got added to is fake

My user count jumped by like 2.5k from a single server and it's been getting like 100 more users everyday from the same server

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[thorny lotus]

The only bot site my bot is on is top.gg so whatever

[sturdy swan]

get a bot approved

[jolly minnow]

hi

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[pastel scarab]

How do I fix this

Also cannot read the article

It will not let me click it

[zinc oracle]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[pastel scarab]

Thanks!!

[opaque goblet]

I submit a bot like 1 week ago but I didn't take any answer yet

[grand prism]

You mean a number?

[pastel scarab]

What about for a sever?

[grand prism]

2

Maybe the ones displayed are unique

[opaque goblet]

Okay but last time I submit a bot they declined in 2 days

Oh whatever

[sturdy swan]

We don't review servers

[pastel scarab]

So how do I get it approved?

[sturdy swan]

It's instant

[pastel scarab]

No?

[sturdy swan]

That looks like a page preview

[...] how your page will look

[pastel scarab]

Yes but I cannot get to the actual page

It’s not there

No option

[sturdy swan]

You've never submitted a server

[pastel scarab]

I did?

[opaque goblet]

Can I get a mof

[pastel scarab]

2 times lol

[opaque goblet]

Mod*

[sturdy swan]

You've never submitted a server, #logs never logged anything

Submit the server again this time no need to click on the preview button

You get pinged in #logs if you actually submit a server or bot, you've never got pinged there

That was over a year ago

Takes up to 2 weeks maximum nowadays

[opaque goblet]

I am waiting for 1 week

[sturdy swan]

Wait one more week then

[opaque goblet]

This mean ı will wait 1 more week

[grand prism]

No

U can wait up to 1 week

[opaque goblet]

Do u have authorized purchase@sturdy swan

[sturdy swan]

Authorized purchase?

[opaque goblet]

Staff

Being staff

[sturdy swan]

I am staff, yes

[opaque goblet]

How can we staff

[sturdy swan]

You can send that over in #general - thanks

[sturdy swan]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sturdy swan]

Nope

[opaque goblet]

I didn't understand

Is there a form

[sturdy swan]

All I can recommend is wait ~30 minutes for catching

[opaque goblet]

Like staff form

[sturdy swan]

Are you over 18 years old?

[opaque goblet]

Nearly

17

[sturdy swan]

Then you cannot be bot reviewer. You can only be contributor

https://forms.gle/syjQ8z9s19dqfaGu6

[opaque goblet]

Ok

But after 1 month I will be 18

[sturdy swan]

Then in one month you can apply for bot reviewer, not before.

[opaque goblet]

What do they contribitor

[sturdy swan]

Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

[opaque goblet]

Btw sorry my english is not very good

[empty cipher]

Hey Top.gg.
I need some help.
I have a bot called NGDB™️, well (Arceus™️) according to your website.
So my problem is how can I update my bot's name and profile in your website?

[zinc oracle]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[empty cipher]

Where do i find Creator Controls?

[zinc oracle]

your bots page

[empty cipher]

That didn't work

But it says NGDB™️ now

[zinc oracle]

did you do both steps?

[empty cipher]

Oh

Yay it worked!

[sturdy swan]

Is it possible to remove the ownership of a bot from a team to a user?

Like instead of my team owning the bot that it appears that only I owe the bot

[gaunt torrent]

can someone help me

my server page is 404

[floral pagoda]

You didn’t add any server to our page. Which server page are we talking about?

[gaunt torrent]

nvm about the 404

but it says it hasnt been published yet

how do i publish it?

[floral pagoda]

Access the edit page by adding “/edit” at the end of the page URL and fill in all the information. Also make sure the Top.gg bot is on your server

[gaunt torrent]

Alright

[regal elbow]

Hlo

[floral pagoda]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[gaunt torrent]

im done but its still not published yet

Why the f is everything gone? I also saved changes

And yeah my server page is 404

This is the link https://top.gg/servers/1060771743767216129

<@&817055174613794826>

[floral pagoda]

Looks like you didn’t

I edited the page for you with some placeholders. You should now be able to access it

[gaunt torrent]

K thank you

[gaunt torrent]

but its still not published

[sturdy swan]

Is it possible to remove the ownership of a bot from a team to a user? Like instead of my team owning the bot that it appears that only I owe the bot

[charred saffron]

<@&817055174613794826> Actually My account is banned from top.gg and i want to unban it

how can I ?

[pliant mauve]

-appeal

[cerulean fulcrum]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[wild stone]

@charred saffron

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[elder schooner]

Hello there, waiting on a moderator to provide support regarding the issue in the above reply.

[sturdy swan]

I see it perfectly fine ¯_(ツ)_/¯

[elder schooner]

I see, then I guess its a browser issue

this is a screenshot I took right now

[sturdy swan]

Write your bot's name correctly with the 'é'

[elder schooner]

other bot names work without the 'é' as well in the searches however?

so does the server

[sturdy swan]

I was asking you to do it to see, not saying it shouldn't

[elder schooner]

let me try

yes it shows up when I do that c:

[sturdy swan]

Others don't show up either

[elder schooner]

strange I have tried poketwo and pokemeow only

[cobalt sleet]

Hey! What is the ID of your banned account?

[sturdy swan]

<@&817055174613794826> Is it possible to remove the ownership of a bot from a team to a user? Like instead of my team owning the bot that it appears that only I owe the bot

[cobalt sleet]

Once it's been transferred to a team you cannot transfer it back to a user unless you delete it from the site and re-submit.

You can contact any online moderator for an ownership transfer

[sturdy swan]

Ok, Ty!

Oh and

Is it possible to kick a member from a team?

Or should I just create another team without the user that I don’t want in my team and transfer the bot ownership to the new team?

[cobalt sleet]

Yes it should be possible for the team owner to do that

-team

[cerulean fulcrum]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[sturdy swan]

Ok, ty!

[crisp willow]

its not showing my servers here... can anyone help?

[floral pagoda]

Click “Refresh Servers”, use a different browser and make sure you’re the owner of the server(s) you expect to be listed

[distant sequoia]

Hi, is it possible to remove an old bot by me? I don't find a "delete" button.

[sturdy swan]

It's on your bot's page

[distant sequoia]

thank you, i searched on my "edit" page 😅

[tall lark]

If my bot don’t have roblox command so can i use roblox tag ?

[cobalt sleet]

No

[tall lark]

There are so many so bots in roblox tag how is using tag

[sturdy swan]

You can report those bots

[tall lark]

[cobalt sleet]

If you report them they can be removed

[tall lark]

All Music bots in roblox tag

[floral pagoda]

Feel free to report them, as mentioned, and we’ll remove the irrelevant tags

[cobalt sleet]

-how2report

[cerulean fulcrum]

How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

[tall lark]

Check your dm

[cobalt sleet]

Don't DM staff about it @tall lark, follow this 👆

[tall lark]

Okay

[cobalt sleet]

You'd already be done reporting them correctly by now if you hadn't DMed staff instead

[candid torrent]

Hello, may I know how long it takes to be accepted into your site? I hope you can help me with this

[sturdy swan]

1-2 weeks, as written on your bot's page

[candid torrent]

Thanks for the help and hope you have a nice time bye

[sturdy swan]

Thanks! You too

[kindred nymph]

i am getting error

https://top.gg/bot/959884573330788392

[sturdy swan]

Will report it to the team if it doesn't resolve itself after 5 minutes

[cobalt sleet]

We have an engineer looking into this as we speak. Thanks for reporting it!

[sturdy swan]

HI

[sturdy swan]

Seems fixed for me, you can probably try again :)

[lethal bolt]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[terse goblet]

what is being considered as modification of cloned bot?

[sturdy swan]

At least one feature that has nothing to do with the cloned bot's features. Obviously that/those feature(s) must not be cloned from another bot as well..

[tiny vessel]

-support

-support test

[sturdy swan]

What do you need @tiny vessel ?

[tiny vessel]

hello

my boot top.gg how do I add October

currently, 56 servers are serving 30k members

[sturdy swan]

I don't understand what you're trying to do, can you rephrase it?
If you want to add your bot on Top.gg you can go and do it at https://top.gg/bot/add

[tiny vessel]

@sturdy swan i have boots

I want to add to this site

[sturdy swan]

Yep then

If you want to add your bot on Top.gg you can go and do it at https://top.gg/bot/add

[tiny vessel]

but i can't add

[sturdy swan]

Then show the error(s) you get so that we can start to help you :) Otherwise we're blind and can't help you

[tiny vessel]

@sturdy swan what should i write here?

[wanton cosmos]

pretty sure that's optional, but it is if you have added your discord server to their server list

[supple mica]

As said above

If you have a support discord on Topgg, but the Topgg URL for that server in there
If you do not, then you can leave it empty

[obtuse whale]

hello people, the vote page on my bot shows error 404
https://top.gg/bot/650691698409734151/vote

is there something i can do?

[supple mica]

-404

[cerulean fulcrum]

Voting page 404 issue

Hey! There's currently a site issue that affects a very small number of random bots and servers at a time, where the vote page temporarily returns a 404 error. This issue usually clears itself after 10 - 15 minutes so please try again in a moment! Thank you for your patience and for voting on Top.gg!

[obtuse whale]

thank you

[supple mica]

[tiny vessel]

it gives error like this

@supple mica@wanton cosmos@sturdy swan

[wanton cosmos]

you need to type a long informative description about your bot
You can list commands, write down how to use it, etc

[sturdy swan]

No need to ping everyone, write a 200 characters description

[austere orbit]

Owo cf 100

[cobalt sleet]

#commands

[frozen kelp]

How do I fix my bots pfp not showing up

[floral pagoda]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[frozen kelp]

I just refresh data?

[sturdy swan]

Step 2 as well

[frozen kelp]

Edit?