support

[gloomy shell]

hey there, you'll need to reach out to that bot's support for specific help

[buoyant crown]

cant because i take ban

[supple mica]

We can't help you here

[gloomy shell]

You can try to see if they have another website or something where you can submit a ban appeal, but otherwise we can't help

[supple mica]

As it says at the top, you were rate limited.

You will need to be patient before the ban is lifted.

We can't do that manually

[buoyant crown]

The problem is that I did not use any account at all. When I used one account, I returned from the page. This happened, and I tried it from my friend. The same thing happened.

[uneven viper]

How to authorise api?

[cerulean ember]

It's a temporary ban, please try against later, idk which browser you using but i would recommend you to use chrome.

[uneven viper]

Ye

When i try to use api
It returns error unauthorised

Just need to post to header

??

[sage monolith]

You can check the pins of #topgg-api for a clear detailing

[fiery hinge]

tf

it says my bot is a clone of other bots

even tho it isn’t

[sage monolith]

You can freely dm the reviewer and ask him

[supple mica]

Feel free to reach out to Qwaizor if you disagree.

[fiery hinge]

alr

[sage monolith]

Hm

[supple mica]

the messages are identical

[fiery hinge]

i can show the source code

[supple mica]

Reach out to Qwaizor and let them know!

[fiery hinge]

alr!

[dire sparrow]

my bot was rejected for not a working help command but its a lie

[gloomy shell]

if you want to dispute your decline you can reach out to the review that declined your bot in DMs

[dire sparrow]

k ill see

they dont have dms on

i sent a friend request too

[sage monolith]

Is your dm on?

[dire sparrow]

is that the problem?

[sage monolith]

It would be that, the reviewer's dm is on, but urs is off

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[dreamy abyss]

You can follow those steps to turn DMs on :)

[sage monolith]

Hm

[dire sparrow]

k i turned it on

nope

re tryed now it worked

[sage monolith]

Hm the reviewer's dms are mostly open

[finite thorn]

I made a bot

When does it verify

I need it quick

[dire sparrow]

in a week or so

but its a 75% of not cuz i tried twice

[sage monolith]

You need to pe patient for that, it mostly gets up between 1-2 weeks

[sage monolith]

that depends of what your bot does and how you made it. It's not necessary that it will be rejected only

[dire sparrow]

well i barely see bots get verified

[sage monolith]

it's not that the reviewer forcefully decline your bots. there are some valid reason for the declination. fixing those and applying that again will lead to the approval of your bot

[dire sparrow]

well the first time i tried i was restarting the bot for 1 min

btw when do they answer

[sage monolith]

the dm one?

[dire sparrow]

yes

[sage monolith]

24-48 hours

[lethal bolt]

What is the issue

[dire sparrow]

do i need to include the bots invite cuz its page is deleted

[sage monolith]

Purble's bot got declined so he dmed the reviewer that only he's saying

[cerulean ember]

Please wait 24-48h if you already dmed bot reviewer

[sage monolith]

Hm i said that to him

[dire sparrow]

but do i need this

[sage monolith]

Nope

[cerulean ember]

Just include all the info in one message with bot id that would be enough

[dire sparrow]

well they told me to resubmit gotta wait 7 days now

[uneven saffron]

hello i'd like to DM a mod if that's possible

i dont have an issue with the good functioning top.gg i'm a mod for Mudae bot and i have a small concern i'd like to share to a mod here

[tulip jungle]

he's asking for a mod tho just saying

[dreamy abyss]

Hey there, feel free to DM any online CM :D

[uneven saffron]

ok ty ig ill dm you

[tulip jungle]

oh yea true discord was showing the ping not correctly it just showed some id

[stable orbit]

I have 2 reviews on my bot that have 2 stars because my bot wasn't verified and they couldn't invite it. This is now fixed how do I reply to these reviews or get them deleted?

[gloomy shell]

You can contact an online moderator to ask them to be removed

[stable orbit]

What is the best way to contact them?

[sturdy swan]

DMs

[maiden portal]

@gloomy shell Sorry ping, you please ask mods dominxus or other try you need role "Channel Manager"

Role add: Channel Manager and Giveaway Manager

[zinc oracle]

We give roles when they are asked for when the command is run.

[maiden portal]

you permission is okay work

[maiden portal]

exactly.

And moment forget check script add d"error no have permission"

[maiden portal]

@zinc oracle done fix there recommends /help image:

is okay.

[next kestrel]

You will have to resubmit your bot and wait until it’s reviewed again

[maiden portal]

Already resubmit before

[lavish current]

With the standard configuration is text a higher xp or vc, does it matter, trynna understand it more without knowing what our owner set it up like

[next kestrel]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wild stone]

@lavish current

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lavish current]

My bad I clicked the wrong link

[storm matrix]

This bot sends me 20 messages back to back reminding me to vote please help me stop this as it wakes me up every night

[sage monolith]

Which bot?

[storm matrix]

Poketwo@sage monolith

[sage monolith]

you could contact to the bot's support server

[storm matrix]

Howwww I thought this was that server

[sage monolith]

Nope, this is top.gg's server

but I can't suggest you to check the commands of that bot, I guess there would be some command to disable it

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[torn star]

Is it a know issue that profile pictures are not round on mobile Safari iOS?

Sometimes it flickers to round and then back

[torn star]

Also clicking on More Like This will redirect to the bot but won’t change the reviews. So the reviews from the bot before will be shown 😅

[floral pagoda]

Sounds like a cache problem?

[dreamy abyss]

Its a known issue and on our radar :)
Just not been a priority to fix, so we dont have an ETA of when it may be fixed

[torn star]

👍

And there might be a problem with the #Tags for a while which I and the developer of the Astro Bot noticed.

Wrong Bots are shown when searching for Temporary Voice Channels. The list will refresh when you scroll down bit until page 2 is loaded.

My guess is that this is caused by different #Tags. TempVoice and Astro have temporary-voice-channels while the Channel bot has Temporary Voice Channel as tag

https://top.gg/tag/temporary-voice-channels

[ashen trout]

Is voting with multiple accounts against your guys tos

Idk who’s doing it on my bot but someone is

My admins reported it to me today. Ping me your response please. If it is against tos can I do anything on my end or is this something you’d have to deal with?

[cobalt sleet]

This is also a known issue and has been passed on to the team.

[torn star]

Alright thanks 👍

[grand swan]

how can i remove a bot from a team?

[dreamy abyss]

Hey, once a bot is transferred to a team it cant be moved back to a person
The only way would be for the team to delete the bot, then the user who then wants to own the bot to submit it again

You can also always transfer a bot between teams
https://support.top.gg/support/solutions/articles/73000510559-teams-overview

[grand swan]

then, how can i give permission to someone of the team to edit the bot info?

giving them admin doesn't work

[dreamy abyss]

Humm weird, are they seeing any errors?

The button may be hidden, so try having them add /edit at the end of the URL, so as an example: https://top.gg/bot/910965586622816326/edit

[fleet pasture]

Hi i need support

One of the community managers please

[sage monolith]

Tell what support do you need

[sturdy swan]

Go ahead and ask your question, it'll most likely not need a community manager to respond

[gloomy shell]

You can feel free to dm one of them, they all have their dms open

[fleet pasture]

A reviewer told me to contact a community managers @sage monolith

[fleet pasture]

Sure thx

[fleet pasture]

Can i dm you ?

[gloomy shell]

I'm not available right now so i would dm one of the others

[fleet pasture]

Sorry

[sage monolith]

Umm, ok, but if you wish you can say here too

[gloomy shell]

Not really A.J.

[sage monolith]

Oh ok, sowwy

[slate robin]

BRO HELP I CANT VOTE IT JUST SAY U CAN VOTE AFTER AD BUT I ALREADY SAW AD 10X

[dreamy abyss]

Try clearing cache and disable any adblockers :)
If that does not work, try in a different browser

[slate robin]

it used to work why it wont work now bruh

BRO

i just cleared cache and stuck

NVM

[plush tide]

#support

[sage monolith]

Do you need help ?

[placid knoll]

Hey! I've been building a bot using discord.py, and I used to use topgg's python API wrapper to show bot stats on the website. But that doesn't seem to work anymore, now that I've updated discordpy to 2.0
I'm extremely novice at working with APIs, and usually just work with a wrapper, are there any good and updated python API wrappers for Topgg?

[shell inlet]

hey you can head to #topgg-api and ask that question as many other bot devs can give their opinion on libraries ||however i suggest the javascript library||

[placid knoll]

I don't suppose I can use the js library with a python based bot

[sturdy swan]

bruh thise is a prodocast bot bro

whay is it verified

[sage monolith]

report it to discord https://dis.gd/support

[fleet zealot]

Yoo, so I can see that my server is on top.gg and you can vote for it. But in my server, the vote command that pulls up the link for it isn’t working. I added it to the channel I’m trying to use it in and it won’t work, tried all variations of it (vote, Vote, /vote etc.)

I know but in our old server if you just typed vote in chat, even in general, it would imbed a link to your discord server on top.gg so you could vote. But in our new server it doesn’t seem to be working

Did it get deleted or something? Cuz that’s how we used to remind people to vote, do @ everyone and then type vote and it’d pull up the link 🤔

[smoky dirge]

I have some idiots still spamming 1 star reviews from alt accounts, i know whos doing it, and whos alts they are but nothing will actually hold them responsible for it. Can someone at least get rid of the fake 1 star reviews?

https://top.gg/bot/1000125868938633297

i dmd her-i just didnt wana bother her if someone else could.

[sage monolith]

😂

[smoky dirge]

This is the second time now they will be removed, by the same "alts" from the same main.

indeed

Have to love children and their stupid games, right

....

[zinc oracle]

On it

[smoky dirge]

Thank you very much.... very-very frustrating.

you may want to check another bot to.

@hasty zenith have you checked yours?

[zinc oracle]

Ill look into theirs too

Can you respond to my dm when you get a chance? @smoky dirge

(it might be in message requests?)

[smoky dirge]

Yep one moment

[zinc oracle]

their bot/server reviews seem clean

[supple mica]

Please keep it relevant to Topgg 🫶

[lone swift]

What is the period of time in which the bots are reviewed on the site?

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sturdy swan]

what is my top.gg server url?

[sage monolith]

your can get your all servers and bots list on top.gg profile page

[sturdy swan]

Im trying to add my bot

[sage monolith]

For instance you can do this if you have your server on top.gg

https://top.gg/servers/your server id

[sturdy swan]

ohh ok

[sage monolith]

But it needs to be there submitted to top.gg

[sturdy swan]

What if I don't have my server on the website?

leave it blank?

[sage monolith]

then this is of no use

What are you trying to do, can tell me once more?

[sage monolith]

oh this isn't a necessary thing

[sturdy swan]

I think that's what you just covered for me

gotcha

[sage monolith]

if your server is linked with top.gg, the only you can put it there, else leave it blank

[sturdy swan]

Okay submitted, I shall wait now, Thanks bud.

[sage monolith]

No problem

[maiden portal]

@sage monolith think number server or name sk

?

[sage monolith]

what?

[maiden portal]

@sage monolith there example

number server id or name?

okay?

[sage monolith]

Ofcourse you need to put the server id there

Top.gg's server link pattern is like this only
https://top.gg/servers/server_id

[maiden portal]

Hmmm ok

[rain nest]

how to get bot added to server?

[gritty bane]

website

[sage monolith]

which server?

[reef star]

is replying to web-reviews still disabled?

[dire sparrow]

the reviewer said the bot didnt work or declined it, because he was using the prefix / as a message and not a slash command but he didnt approve it

[fluid birch]

Contact the reviewer of your bot in dms to appeal

[dire sparrow]

i did

but the reviewer seems to have something cuz the response of him using it as a normal message was 2h ago

he still online

[fluid birch]

We’re volunteers and therefore response times can vary from time to time send them another message to remind them if they haven’t answered within 48h

[fluid birch]

That is still not functioning. The devs are aware of this issue

[dire sparrow]

ok

[reef star]

No worries. I'll reach out to the errant reviewer on discord. Any ETA on a fix?

[fluid birch]

I cannot give an ETA I’m afraid

[torn fog]

I put my server on top.gg but when my friend voted, he did not recieve the voted role that i set it to... any idea why? (i recieved it when voting)

Edit: someone else tested and the roles worked again. Could it a hierarchy issue? I have a role higher than the top.gg bot and got the role but my friend who voted did not...

[next kestrel]

Correct, it is because of the hierarchy issue
set the bot’s role higher than the role it is supposed to assign

[torn fog]

The top.gg role IS higher...

It's fine it seems like it works now...
Another question, if I manually add/remove the role, will the top.gg bot automatically add/remove it after a while?

[sage monolith]

i don't think so, whenever a bots adds a role, it puts it in their database or they do a timeout function which removes the role after a specific time. If the bot doesn't adds the role, then it will not remove it also

[rain nest]

This server

[sage monolith]

bots aren't added here

As much i know*

[torn fog]

What about if you manually add the role?

[sage monolith]

bot will not remove that role

if you do it

[torn fog]

Aight thanks.

[sage monolith]

no problem

[mystic sigil]

Hey i hv a doubt

Like i want to add my server

N i did step 3 ig

[sage monolith]

Ok

[mystic sigil]

N after tht i click save changes then like i gone to add server n it says server isn't published

[sage monolith]

Can you show some screenshots?

[mystic sigil]

@sage monolith

[sage monolith]

@mystic sigil can you give the server id?

[mystic sigil]

Huh server id means?

[sage monolith]

this server's id?

[mystic sigil]

Hm the link or smth?

Idk wat is server id..

[sage monolith]

Copy id

Uhh

[mystic sigil]

Ugh

Wait for a sec

[sage monolith]

Press hold on the server

Goto more options

Scroll down

And you will get copy id

[mystic sigil]

1038797456449732709

This ?

[sage monolith]

Let me check

[mystic sigil]

K

Wdym?

There is no next

Options

[sage monolith]

Have you filled up all the details?

[mystic sigil]

Just save changes

[sturdy swan]

Go on your profile https://top.gg/user/me there you can finish editing and save it

Then if you've filled everything, send here a screenshot of what you've filled

[mystic sigil]

Hmm ok

[mystic sigil]

Invite code is the invite link of the server ryt?

We hv to just copy the invitation link n paste?

[sturdy swan]

Just what's after the /

So if your link is https://discord.gg/123456789, just put 123456789

That's why it's called "Invite Code" and not "Invite Link"

[mystic sigil]

This ? aQH8KrDd

[mystic sigil]

Ohk

[sturdy swan]

Yep, that would be a code

[mystic sigil]

[mystic sigil]

What should I gib in team

[sturdy swan]

If you don't have a team, you can leave it empty

[mystic sigil]

K

After saving it i should take a ss?

[sturdy swan]

Before saving

[mystic sigil]

K

[mystic sigil]

@sturdy swan

I filled everything except tht team n optional part

[maiden portal]

No need okay try you save change

[mystic sigil]

Bruh still it's showing this server is not published

What should I do??

[sturdy swan]

Well, you haven't showed what information you've filled as I've asked ¯_(ツ)_/¯

[jaunty edge]

@sturdy swan

Hey there

[mystic sigil]

Bro like 1st is invite code then short n long description

3rd category ig

[sturdy swan]

Short and long description matters, same for categories

[mystic sigil]

I filled

[sturdy swan]

If you don't do what I asked, I can't help; sorry

[mystic sigil]

U mean i should take a ss of what I done?

@sturdy swan

I should take the whole

Ss?

[jaunty edge]

My bot Flavia ( 1035232043262554242 ) was declined by you , the reason was unmodified instance of lava music , but is not I can share all the proofs and code snippet . @sturdy swan

[mystic sigil]

Except them i should take ss of everything?

[strange cairn]

hey. i would like for one of my reviews to be removed from the site. is it possible?

[sturdy swan]

If it's against the review guidelines, DM a moderator

[sturdy swan]

Of everything you've filled

[sturdy swan]

As the bot said, DM if you want to dispute, though I can already tell you it's a clone and it won't change - it's really obvious.

And no need to ping me twice+

[mystic sigil]

I should click view ryt?

[jaunty edge]

Can you tell me on what basis are you telling it is clone , it is based on poru and I the whole code .

[sturdy swan]

As I said, DM

[mystic sigil]

Me?

[sturdy swan]

No, the other person

[mystic sigil]

Ohk

N

[mystic sigil]

.

[sturdy swan]

Just go on your server's page as previously, fill the fields and send a screenshot of what you've filled

[mystic sigil]

I should fill again??

Wai nvm

[sturdy swan]

Most likely yeah

[mystic sigil]

[mystic sigil]

I hv to take the other too?

Short description,long description n invite code?

@sturdy swan

[candid mica]

the short desc and long desc

[mystic sigil]

I need to take it too?

[hallow verge]

GN Friends

[candid mica]

well, my guess is the long categories tag that you have is what causing it

[mystic sigil]

Wdym?

[candid mica]

try removing the tags with more than 1 word

[mystic sigil]

I should remove all tags ?

With more than 1 word?

[candid mica]

yea just try

[mystic sigil]

Wat tag

I just didn't understand..

[candid mica]

the dank memer and owo bot tag

[mystic sigil]

K

[mystic sigil]

Still it's the same

Ugh how many times should i fill

[candid mica]

ah sry, show me the description then

[mystic sigil]

Short and long description?

I wrote like in short

Welcome to the server name

N in long server is about gaming n bots

That's solve

@candid mica ?

[candid mica]

okay, just screen shot everything that you fill, because i dont know what the problem is if there isnt enough info

yea but this is support

[sturdy swan]

I hate Discord

[sturdy swan]

I tried to submit my server but it wont load / wont show it in the website

[lethal bolt]

can you wait for like 15-20 mins then try to check it please

[sturdy swan]

alright

[sturdy swan]

Do we get a DM from a staff member in regards to claiming giveaways?

[gloomy shell]

Yes you will

[sturdy swan]

Danke xiuh

[craggy shale]

could someone help me cuz i got mention at #logs , but i didn't find what this mention specific going

[floral pagoda]

I guess you mean #mod-logs?

[craggy shale]

yeah

[sand lance]

Hey, can someone explain how that's 3 arguments?

TypeError: __init__() takes 2 positional arguments but 3 were given

[gloomy shell]

You can tell them nicely as well as I

[gloomy shell]

hey there! please ask in #topgg-api and someone will help you when available

[torn star]

Why has this Bot a light blue page? ||(offline btw since a year xD)||

[dreamy abyss]

Your able to set custom CSS to your overview page :)

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[torn star]

Ohh I just thought there is markdown support (psst can you give me an example how to inject css?)

I will go to #development ^^

[cyan halo]

Sorry but how long does it take for a bot to get approved?

[zinc oracle]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[cyan halo]

Oo oki

Thanks

Also how do I add multiple creators on my bot

[floral pagoda]

By creating a team

-team

[cerulean fulcrum]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[west sandal]

Acá dan soporte sobre top.gg?

do they support top.gg?

[cyan halo]

So if i have a bot that is approved i can just edit it right?

[sturdy swan]

do you need to own a server to add it to top.gg?

or can an admin add it

[cerulean ember]

Ownership is required

[buoyant crown]

heelo i need help

[sturdy swan]

is there a way to add without ownership and instead administrator?

[buoyant crown]

The voting button doesn't work for me every time I click on the word vote it says

[cerulean ember]

Login to site first

[buoyant crown]

im login all ready

to site

[cerulean ember]

There is no way I'm sorry

[cerulean ember]

Then i would suggest you to use different browser

[sullen dagger]

@cerulean ember

[cerulean ember]

Yes?

[finite pier]

I submitted my bot for review. The reviewers need to allow the bot to be able to delete messages. How can I edit my submission to inform them of this?

[sullen dagger]

@cerulean fulcrum

@cerulean ember help

🎮

[cobalt sleet]

Explain your issue @sullen dagger and please stop pinging people without explaining why

[sage monolith]

Haven't your bot has reply to missing permissions? I mean if the bot is lacking some permissions then it should reply to the user that I'm missing this this permissions..

[finite pier]

The FAQ says the reviewers only use certain permissions when testing, not the ones that are used in the bot invite link and you have to specify any additional permissions your bot needs so they can test it. Deleting messages is one of the permissions they don't allow unless specified.

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[sage monolith]

but for which thing do you need delete messages permissions?

[finite pier]

which command?

[sage monolith]

Yes

Purge?

[finite pier]

It's minigame bot that creates a new channel for games to minimize spamming in other channels. When the game is completed, the channel gets deleted

I meant to say delete channel perms

[sage monolith]

Ohh, that.

@finite pier isn't there any edit options?

[finite pier]

That's what I'm asking for lol

I looked but can't find it

[sage monolith]

Wait i guess mac could help you better

[cobalt sleet]

You should check perms when people run the command to start the game and handle the error if the bot is missing manage channels permissions.

[sage monolith]

Hm that what I said, that it should have a missing permissions reply

[finite pier]

I get that but the "How the Bot Reviewal Process Works at Top.gg" says to include any permissions that the bot needs in the application that they don't have on @ everyone in their testing server because I guess they remove the bot role for some reason.

¯_(ツ)_/¯

[cobalt sleet]

We invite them with 0 permissions so they only use the default everyone permissions. If your bot requires extra permissions you need to handle missing permissions errors by posting a missing permissions message in the channel on a command-by-command basis.

[sage monolith]

But i guess if any of the command which needs a specific permissions and if it's really needed according to the reviewer, then they may provide the permissions if they want to test that module/command

@finite pier when did you applied your bot?

[finite pier]

few min ago

[sage monolith]

You can edit the command/module and restart it now only

Then everything will be okay I guess

Just check for the required permissions, and if it doesn't have then return a missing permissions reply

and clearly specify which permissions is it missing

[finite pier]

done thx

[upper siren]

hello, when I add my bot, when will it be confirmed?

[sturdy swan]

2 weeks or longer

[sage monolith]

No problem

[craggy vector]

@real laurel how to delete pending bot

[gaunt dock]

hello
does anyone know how can i reply to the reviews on my bot page on top.gg ?

[weak oxide]

Can anyone help with it the link is in jpg only

[sage monolith]

Your Imgur must be like this-
https://i.imgur.com/..

Wait try this
https://i.imgur.com/yby24KT.jpg

this will work i guess

[weak oxide]

Ok i will try

[weak oxide]

Th.ks for the help

[sturdy swan]

You can go to your bot'e page and click the "Delete" button

[sturdy swan]

You can't due to a bug that has no ETA for a fix

[gaunt dock]

Oh so it's a bug ?
i was wondering why some people have replied to some of their reviews 😄

[sturdy swan]

Yeah it is

[gaunt dock]

thank you for letting me know 👍

[sage monolith]

No problem

[near gorge]

On my Bot Page it says "Com Bot" and no Profile Picture...
But the name is "Vision" and I got an Logo... why?

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[near gorge]

Lmao theres no refresh Data button

[near gorge]

where do I find these?

Nvm, I found it and I did refresh but it still says Com Bot etc.

[cerulean ember]

Do the second step mentioned in above embedd

[marble halo]

@cerulean ember

[sage monolith]

Do you need any help?

[marble halo]

Yes

[gaunt venture]

Hi

[sage monolith]

Tell

[gaunt venture]

How can i join the giveaway?

[sage monolith]

Which one?

[cerulean ember]

Tap on the button in #1046797701850873866

[gaunt venture]

I click... but nothing happen..

[marble halo]

I'm trying to get in but it won't let me in

[cerulean ember]

Click again ig

[sage monolith]

Click once more and see that it shows the leave giveaway msg

It would have been recorded

[marble halo]

It does not work

[gaunt venture]

@sage monolith ah. Ohk thx u 🙂

[sage monolith]

Works fine

[cerulean ember]

It'll work, maybe try again after some time

[sage monolith]

Just try it once more

[sage monolith]

Actually if you enter the gway, then the bot will not reply

But if you click again

Then it will show leave gway msg

[marble halo]

Ok ok I was able to log in

[sage monolith]

Hm

[cerulean ember]

It's showing interaction failed error in ss might be different issue, just give it some time.

[marble halo]

Thanks for the support

[sage monolith]

No worries

[sage monolith]

It happens when many users interacts with the button at same time

But the bot records the entry though it shows interaction failed

[cerulean ember]

[sage monolith]

Nvm, they got it fixed

[split gull]

I updated my bot's logo, I even clicked on refresh data, but still its not updated on the bot page

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

See the step 2

[split gull]

oh ok it worked

thanks

[shell cobalt]

not received this gift till now
#1046797701850873866 message

[sturdy swan]

Be patient

[cobalt sleet]

If you read my message below that one you linked you'd know why

[sturdy swan]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[wispy walrus]

Why am i getting a 404 on my bot's vote page?

https://top.gg/bot/873934253468024852 works
but not https://top.gg/bot/873934253468024852/vote

[light quiver]

unable to vote

[sage monolith]

Only invite tracker is facing this issue i guess, for rest bots it's working fine

[light quiver]

no bro its happening to my bot

[sage monolith]

can you give your bot id?

[light quiver]

891955985520939019

[sage monolith]

Seems like top.gg's site is having some issues

@cobalt sleet can you look after pls, some users are facing some issues..

[cobalt sleet]

Can you please try again in 5 - 10 minutes and let me know if it works?
cc @wispy walrus

[wispy walrus]

sure

[light quiver]

ok

[light quiver]

hmm

[wispy walrus]

works now, thanks

[light quiver]

not working

@cobalt sleet

[supple mica]

https://top.gg/bot/891955985520939019/vote

Loads fine for me

[light quiver]

now it worked

[dim sentinel]

I'm also getting 404s

works now.. weird

[sturdy swan]

#1046797701850873866

[austere turret]

Hi! So I was about to vote for Dank Memer (https://top.gg/bot/270904126974590976/vote) but the link seems to be broken. I contacted their server support and they told me to come here instead!

[zinc oracle]

Not the 404 issue again?

Try again in 10-15 minutes sorry about that.

[austere turret]

It is, apparently.

Alright!

Thank you, no problem.

[zinc oracle]

It should fix itself.

I'll make sure someone knows about it

[sly kraken]

Getting 404 error again :(

[kindred eagle]

same issue, can vote for other bots

[gloomy shell]

Hey there! The issue should fix itself and allow you to vote within 10-15 minutes, but we are looking into why it is happening. Thank you for your patience

[sturdy swan]

Maybe stupid question, and probably not the place to ask it. But when submitting a bot, and filling out the part "message to reviewer", does it mean a person giving a review for your bot at the top.gg site, or for the person here making sure that it works etc?

[gloomy shell]

The person that will review your bot for approval on the site.

aka one of our volunteer staff with the "Bot Reviewer" role

[sturdy swan]

Ah

[ripe depot]

I saw on top.gg's twitter that there was information about applying to be a bot tester in #announcements, but couldn't find it. Can you point me in the right direction please 🙂

[gloomy shell]

its pinned in the announcements channel! :)

[sturdy swan]

i am getting a 504 timeout error help

[uneven viper]

Timeout error 504

[sturdy swan]

yeah same

[dreamy abyss]

Thanks for reporting folks, I have sent it to the team <3

[uneven viper]

Kk

Thanks

[sturdy swan]

ok ty

[robust shore]

How do get the bot rudolph into your server

[uneven viper]

They don't add bots to this server

[robust shore]

Into my server sorry

[uneven viper]

Generate a invite link

From discord dev portal

[robust shore]

Oh k thanks

[worn moth]

is the website down

[robust shore]

Idk its telling me error

[worn moth]

its definitely down

[crude fractal]

Tried opening the site a few mins ago this is what it said

[worn moth]

theres no way its not

[dreamy abyss]

Yes, the team is debugging the issue atm :)

[robust shore]

Same

Oh ok ty

[uneven viper]

Thanks
The website is back

[sturdy swan]

send help

[dreamy abyss]

The engineer is debugging and trying a possible fix for the issue as we speak :)
So the site may remain a bit unstable until they are able to get to the root cause

[formal granite]

Hy

why, it won't let me login to karuta when i try to vote? @real laurel

[real laurel]

if you're trying to log into karuta and not top.gg, i can't help you there

[formal granite]

I try to access top.gg to vote on karuta

[floral pagoda]

Works fine for me. Make sure to clear your cache or use a private tab

[dense scarab]

hey can I ask, how can I delete my discord bot bot at top.gg

[zinc oracle]

On your bot page, click "delete"

[cyan wadi]

how can i get my bot transferred to this discord account on top.gg? please ping when you answer

[floral pagoda]

Contact a moderator and they’ll handle it

[cerulean tide]

Hello Guys 👋, what are the full conditions for accepting a bot?

[cyan wadi]

can i just send them a dm?

[floral pagoda]

-guidelines

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[floral pagoda]

Yes, feel free to do so

[cerulean tide]

Okay Thank You Brother 🌹

[cyan wadi]

alright ty

[cyan wadi]

it seems like i am not able to leave a team 😅 any reason why that can be

[low fossil]

why is this so

[cerulean ember]

-botlive

[cerulean fulcrum]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[dense scarab]

@zinc oracle can you help me?

[glass zinc]

-bot

-commands

-help

-botlive

bruh

[sage monolith]

Say what help do you need

[sage monolith]

what are you trying to do?

[dense scarab]

r u mod?

[sage monolith]

No?

[dense scarab]

okay

[sage monolith]

but i do know many of the things, and i guess I would help you out

[dense scarab]

I'm asking mod for help

because you can't even help this

[sage monolith]

once try it?

[dense scarab]

nope

[sage monolith]

damn

@real laurel help this guy out, he isn't interested to get help from normal members

[real laurel]

whats up

[sage monolith]

Hey, help this guy @dense scarab, he isn't taking my help lol 😂

[dense scarab]

if you like to help people please apply mod

[sage monolith]

normal people in this server can help too bro, if they have idea about that

[dense scarab]

stop to be smart

thanks

[dense scarab]

who say I say can't, your attitude that get rejected from me is so unwillingly

[real laurel]

ok well what do you need help with

instead of harassing our users, just ask your question please

[sage monolith]

ok bro, you continue 👍

[dense scarab]

wow harassing? am I harassing? which part am I harassing?

wow

do you need a clap?

[real laurel]

do you require assistance or not?

[dense scarab]

answer my question

[real laurel]

you would need to ask it first

[dense scarab]

yes I do need

but you aren't answering my answer

[real laurel]

well i can't answer an answer

i can only answer a question

[dense scarab]

wow

but you are saying I'm harassing someone

and i need to know where and which part am I harassing

[rugged maple]

Hi, I'm pretty sure my bot got review bombed, there are multiple 1 star reviews all during same day / couple days with very little content in the reviews:

Is there a way someone at top.gg could review this?

About 10 pages of reviews like this

[real laurel]

you could create a ticket about it and provide as much detail as possible

https://support.top.gg/support/tickets/new

[rugged maple]

Thank you! I'll submit a ticket

[real laurel]

[rugged maple]

Submitted! It said my ticket has been created but I don't see a ticket number to check the status or an account to login

If I try to register it says:

And if I try to reset my password on the login it says:

Nevermind, just got an email!

[sage monolith]

Hm

[cyan halo]

Jeffrey

[low fossil]

Oki

[distant egret]

Why not open in a new page

[sage monolith]

Umm can you elaborate what you mean to say

[distant egret]

If you click on a server, it should be opened new tab

[sage monolith]

No it's not suppose to open

You can right click and then there would be a option to open in a new tab

[distant egret]

It is often opened in a new tab

okay np.

[sage monolith]

It's possible you would have pressed your Ctrl key on your keyboard

[distant egret]

If you search on test and then servers, does it show you like me, the first server called bot test 3 shows an error in it?

[next kestrel]

expected behavior, as per #954488568967995472 message

[distant egret]

please?

[raven slate]

The Top.gg bot doesn't assign people the well-earned role after voting.

https://i.gyazo.com/85822e8b60b767dabe21824edf14795b.png

[rocky musk]

Hello, how to get role Bot Developer ?

[sturdy swan]

Have a bot approved on the website

[sturdy swan]

This server has been deleted by the owner

[sturdy swan]

Give the bot the appropriate permission

[raven slate]

Since I'm an OG user of this bot, I had to realize it's role name was not Top.gg, it was "Discord Server List"

I just had to move that role above

[sturdy swan]

Glad you got it fixed

[sage monolith]

I've a question lol, how are staff pick selected?

[distant egret]

okay, but why didn’t removed in the site?

[sturdy swan]

¯_(ツ)_/¯

[sturdy swan]

We're happy to announce a new initiative started by our Volunteer Staff, designed to show off the creativity and originality of some of the best bots on our site (in our opinion)! This initiative is called Staff Picks and every quarter we'll be sharing our favourite bots we've discovered while reviewing bots submitted to our site, or browsing the bots that are already present!

[sage monolith]

Oh ok 👍

[latent crown]

I want to ask something #bids work on dollars

[sage monolith]

I guess yes

[latent crown]

do we invest money

[sage monolith]

If you wish you can, but if your bot reaches 101 votes, then after the month ends, you will get 15$ as credit, and after every 1k votes, you get $1

More info in #auctions-faq

[latent crown]

I understand, thanks

[sage monolith]

No problem

[hollow shell]

is it topgg listing only for verified bots? how many servers my bot should be in?

[sage monolith]

It's not necessary that your bot must be verified

As much i know

[sturdy swan]

Any bot can be listed as long as it follows the bot guidelines

-guidelines

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[sturdy swan]

Hello, a bot on your website is using fake account to get reviews/votes, it's unfair for other bots

DM a moderator to report reviews if they are against the review guidelines or if you suspect vote botting

Yeah it's vote botting the support server get 300k for 100 online

Okay thanks

[restive forge]

Hello, we are having problems with Donation Bot, which occasionally does not send messages in Discord and does not give the roles, during certain transactions.

I noticed this morning that two of the messages that didn't work were for members who had spaces in their names, I don't know if this is related.
But on the other hand, I can't stop all our members from having a space in their name...

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wild stone]

@restive forge

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

When i try to add a server to top.gg it doesnt work.

"Doesn't work" is not helpful to isolate the issue.
Provide screenshots, inputs, etc.

[sturdy swan]

When i am on the process of adding the server, i do everything as usual: added description, invite, socials etc. However at confirmation when i confirm, it takes me back to the previous page where i add server details. So i press next again but this time the confirm button does not load. attached below

I hope i have elaborated well enough to deepen your satisfaction.

I am waiting for a positive reply. 🙂

[sturdy swan]

@sturdy swan Anything?

[rocky trellis]

The same thing happens to me, I came here because I wonder how this problem can be solved

[floral pagoda]

Try to use a different browser or use a private tab

[sturdy swan]

Happened on phone will try what you said with private tab

[sturdy swan]

Still the same

Tried on diff browser, tried on private tab

[unborn viper]

Hello, does anyone know if I can implement something that shows when someone votes on my server?

[zinc oracle]

Hey! we allow developers to create webhooks(not discord webhooks) for things like that.
https://docs.top.gg/resources/webhooks/

If you're not a developer some online tools exist for using topgg webhooks that make it easier.

[sturdy swan]

Anyone then? @floral pagoda

[floral pagoda]

That's the only solution I know

[sturdy swan]

What can i do now

[frail shoal]

Hello! I have won a giveaway What should I do to claim it? Thank you!

The OwO giveaway

[stoic socket]

Based on previous giveaways, I'd recommend waiting for a community manager to contact you

[frail shoal]

kay! Thank you both!

[torn star]

Pretty nice calendar idea in #1046797701850873866 to give all kind of Discord Bot Premium.

I wonder how the bots are selected or if you can apply for it to also giveaway something

[cobalt sleet]

No we contacted the bots

Luca

Why?

None of your business then

No can do kiddo

By the way we don't do giveaway requests

And we reached out to the bots in #1046797701850873866.

There's no way to get your giveaway on our server without us asking you to donate prizes.

[torn star]

Alright I am open in future when the I meet any criteria

[torn star]

Okay where should someone ask? Also in #support?

[cobalt sleet]

You can't ask anyone because we would be the ones reaching out to you. We don't do giveaway requests.

[torn star]

I am sorry I didn’t saw the „us“ here. Now I understand thank you.

[trim temple]

Hello

How I can claim reward

Just asking

[zinc oracle]

Youll receive a dm from one of our community managers

[trim temple]

Ok thanx

[trim temple]

What is perk ticket wrapped or unwrapped

[heady steppe]

I won owo item pack... Is it automatically will be in my inventory or one of you will contact me first ??
I prefer DM first... Is it possible?

[sturdy swan]

You will be DMed as said multiple times above, be patient.

[sturdy swan]

what are the guidelines on guild-based leaderboards.

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[sturdy swan]

that doesn't say anything about them, does that mean there's none

If the bot follows those guidelines, it's fine

@urban flicker Any questions or what's with the reaction?

[urban flicker]

Nop

[brazen wolf]

It's the usual patreon tickets, wrapped can be used or trade while unwrapped ticket is for yourself or gift someone (do not sell for cowoncy)

[stone niche]

Why didn't I get bot dev role?

[agile estuary]

Any idea how much longer I won't be able to reply to reviews on my bot?

[cerulean ember]

no eta

[cerulean ember]

given

[agile estuary]

[stone niche]

Thanks!

[sturdy swan]

how can i host a giveaway

You can DM a community manager about it

[robust sable]

Hey guys!

I asked a few of my members to leave a review for my community, but they reported back to me the site wouldn't let them leave one.

So, I went and tried it myself and had the same issue. I tried it with AdBlock on & off, and across 2 different browsers.

The issue lies when you hit the button "Leave Review", it just doesn't do anything. Unfortunately, it seems like these reviews are keeping my server from being listed entirely, as all the keywords different discord server search sites use produce no results. My server ranks top 3 on all the other sites.

Let me know what I can do to get this resolved, and have a stellar day

[sturdy swan]

ohk

[balmy kiln]

how can I update the avatar from my bot on it's page?

[floral pagoda]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[wraith mirage]

my bot just edited contents, and I want to get it up to dates, so can I have it reviewed by the team again?

[cobalt sleet]

Your bot doesn't need to undergo review if it's already been approved to the site. It just needs to continue following our guidelines.

-guidelines

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[tender rover]

How do I react on a review? (I am the owner of the server)

[sturdy swan]

You cannot do that due to a bug that has no fix ETA

[tender rover]

oh

[willow oriole]

Where are the reminders?
i have signed up for several reminder to vote for servers, but i have not received a single reminder?

do i have to enter a command or something?

[fossil needle]

ariz.#8512

Contact him and dm hil lol

Him*

[sturdy swan]

On the website or via a bot?

[sturdy swan]

Why would we do that?

[formal berry]

How i can change a bot picture in website top.gg ??

@sturdy swan

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[formal berry]

@cobalt sleet ok

Where the Refresh Data and edit ? @cobalt sleet

[cobalt sleet]

Make sure you're logged into the correct account

[formal berry]

Yes i loggeed

[cobalt sleet]

It's in the sidebar

as it says in the embed

[formal berry]

Where i go now ?

[cobalt sleet]

Info tab

[formal berry]

Thanks

[willow oriole]

i have not received any reminders. how am i supposed to receive the reminder to vote? i have asked on the website to be reminded but i have not received a single reminder. i don't know how it's supposed to work

[formal berry]

Now what i do ? @cobalt sleet

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cobalt sleet]

Read the embed ^

[formal berry]

Adn now what i do ?

[cobalt sleet]

click save

[formal berry]

Okay

[cobalt sleet]

i mean if you read the embed the first time you'd have seen that 15 minutes ago

[sturdy swan]

Normally simply clicking the remind me should work, though it reminds you via a browser notification not via Discord.

I personally wouldn't get reminded as there as been some issues in the past where you get tons of notifications, not sure if that has been fixed but I don't think so as it has not been logged in #954488568967995472

[willow oriole]

that helps. i still have not had any web browser notifications

i will just set up a reminder a different way

[sturdy swan]

I do believe that if you close the browser it will never notify you, as side note

Though yeah as said, totally recommend to use a different way of getting reminded

[willow oriole]

so not the most helpful feature lol thats understandable now i know how it works i get why i have not been notified etc

[vague osprey]

I have a bot listed on the site. How do I get the bot developer role?

[sage monolith]

is your bot approved?

[vague osprey]

You mean displayed as 'Live'?

Then yes

[sage monolith]

um okay, wait, @cerulean ember can you have a look onto this?

[cerulean ember]

given

[sturdy swan]

My bot is approved but i dont have the role thingy

[sage monolith]

@cerulean ember can you give him the role too, he has his bot approved

@sturdy swan done, he gave you

[cerulean ember]

[formal berry]

.

My bot is approved but i dont have the role thingy

🥲

[cobalt sleet]

Done

[formal berry]

Thanks

[lethal bolt]

He is fast

[dreamy abyss]

Mac too fast for me 😭

[lethal bolt]

Really fast

[cobalt sleet]

[formal berry]

Yes

I love you @cobalt sleet

Xddd

[cobalt sleet]

Who doesn't

[zinc oracle]

Windows

[sturdy swan]

What's 'DAOs' 🤔

[sage monolith]

https://top.gg/dao/resources

[sturdy swan]

lmao I clicked on the old link 🗿

[sage monolith]

That's okay too

[sturdy swan]

ik

[sage monolith]

I got that link from here only

You can get full details there

[obsidian locust]

Mhmm 🤔

[tulip jungle]

lmao this the settings page?

[obsidian locust]

yes

[tulip jungle]

what's wrong I didn't change the image or team name just the description

[prime depot]

we have a weird review not even about our server and i guess it's more into top gg one
user is not in our server
for some reason i don't see who is online from support to dm
can i get a reply of who should i dm to report to remove that review

[lethal bolt]

You can dm an online moderator for that (idk if they can do something about it)

[prime depot]

discord glitching can't see who is online
can u tag any of them for me please

[lethal bolt]

Try to close it and open again

[lethal bolt]

Make sure that you close it from background too

[prime depot]

discord is glitching
not showing anything on the side bar
can u tag any of them for me please

[prime depot]

wow even my msg is not showing that it sent

lol

[lethal bolt]

@cyan palm (sorry for the ping but there is a situation)

[prime depot]

i end task it to restart
that is weird

[lethal bolt]

Try to dm odin

[prime depot]

still same issue
and it only happens here for some reason

nope not only here

[supple mica]

@prime depotfeel free to shoot me a dm

if you need a moderator still

[prime depot]

thanks a lot sry for the spam i didn't know my msgs was sent it didn't show it till i restarted

[lethal bolt]

[proper cedar]

well , i am braindead or so it seems , i meant to remove my bot from a different botlist and i did not notice that i was actually removing it from topgg , dont know how , sigh
do i have to readd it manually or is there like a a qucker way to it , again sorry

[sturdy swan]

You have to manually re-add it

Also please state in the "Reviewer Notes" how/why that accidental delete occured, that will make your bot's reviewal smoother

[proper cedar]

rip , do i also have to sit through the queue ( i do not mean to piss you off btw its a genuine question i aint in a hurry )

[sturdy swan]

Yep unfortunately you do

[prime depot]

i forgot to thank you
u are amazing ❤️
||smile hehe||

[lethal bolt]

😳

[torn star]

How can I remove a Bot from a Team?

[hazy cliff]

I don't think you can.

But don't delete the team.

I made that mistake once.

A mod has to delete ans re-verify my bot.

[stoic socket]

1011235932730560532

[maiden portal]

@sturdy swan BRUH do not !

[stoic socket]

...why would you ping them?

[maiden portal]

yeah ping but attention read rules no link discord

[supple mica]

@sturdy swan

[stoic socket]

i sent it here for mods to know, not to publicly lecture them

[hazy cliff]

Mission Accomplished

[maiden portal]

loll.

[heady wadi]

Hello, i got this mention #mod-logs message without a reason, even i'm not in this server or the ownership

[cerulean ember]

You probably owned that server or had admin role there, server is probably deleted but it was still there on site so when we deleted it pinged you, you can just ignore ping.

[sturdy swan]

Someone know about this bot and how it works

[arctic olive]

how can i change bot name in top.gg ?

[arctic olive]

and avatar

[sage monolith]

Goto discord's developer portal and change your bots name and avatar first

[arctic olive]

it is 🙂

[sage monolith]

Then follow this step

[arctic olive]

oh okay i will try

[arctic olive]

it worked thanks

[sage monolith]

You should ask this to the bots support server.

[sage monolith]

No problem

[sturdy swan]

I am looking for a good war game for my server. Any suggestions? @sage monolith

[sage monolith]

you can search on top.gg, with the query "games"

[sturdy swan]

Ok thank you

[sour tapir]

why the application doesn't respond

[raven slate]

https://i.gyazo.com/2f615fb37409110fbe3623638d32b96b.png

Is there an explanation?

He pressed on #Gaming, our server isn't showing.

But when you type in yourself #Gaming in the search bar, then our server appears.

[lethal bolt]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lethal bolt]

This is kinda known issue, our team is working on it. But you can feel free to DM an online moderator for that. Maybe there is something they can do about it

[cyan halo]

how do i add server count on the page

[sturdy swan]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[oblique juniper]

i press to delete me account from top.gg and now i cant loggin with this discord, got this error, we can fix it somehow?

[maiden portal]

Excuse me, is my bot fine and there is little approval left? that when top.gg green notification right?

[neat sundial]

Heyo so my bot got declined due to an issue which is fixed, do i need to re-create the entire bot application or is there a way to resend the old one?

[maiden portal]

You can fix it and try to resend it in the next 1 - 2 weeks

[cobalt sleet]

As soon as you've fixed the issue you can re-apply the same way you did first time around https://top.gg/bot/new

[cobalt sleet]

-notified

[wild stone]

@maiden portal

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[maiden portal]

I see.

[neat sundial]

Got it, thanks! Didn't know if i were supposed to make a new or re-apply the old one, didn't wanna screw something up here

[maiden portal]

Think waiting little more lol, me dead :v

[cobalt sleet]

Please clear your cache and use Chrome to log in. However, if you've deleted your Top.gg account you will have to wait for 7 days after the deletion date to be able to log in again due to the 7 day scheduled deletion period.

[tranquil geode]

My bot is approved but i was not in this server when it happend so i didnt get the bot developer role

[cobalt sleet]

You re-submitted 6 days ago so there's still time

[maiden portal]

Yeah correct 6 days, maybe tomorrow or again 7 days ( 2 weeks)

[cobalt sleet]

You're all set!

[maiden portal]

Congrats you rol

[cobalt sleet]

It can take up to 7 more days

[tranquil geode]

thx

[maiden portal]

Yep 😦 thx

[random barn]

How do i delete my bot listing

[random barn]

I can’t find that page

[sturdy swan]

It's on your bot's page, are you able to find it?

Otherwise I can give the link

[random barn]

I can’t find it on my bot page but it might be because im on mobile?..

[sturdy swan]

Click on the "Info" tab and it's there

[random barn]

Thank you, found it now

[echo island]

How do I get it unlocked, I removed the nsfw from the bio

[sturdy swan]

DM @supple mica about it

[paper flame]

Owo vote

[sturdy swan]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[static relic]

Where do we apply for bot Viewer

[maiden portal]

-apps

Bruh no permission 😅

@static relic here #announcements message

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[hollow shell]

how long it takes for a bot to be review.

[sturdy swan]

Up to 2 weeks, written on your bot's page as well

[remote wolf]

how do i give a role for 1 Month?

same for one year?

[sage monolith]

which role?

[sturdy swan]

One month of?

[remote wolf]

i mean in my own discord

[sturdy swan]

You can't give a role for a month/year on Top.gg?

[remote wolf]

i want to add a role called seller for 1 month

but i dont know how

[sturdy swan]

In that case it's unrelated to Top.gg

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[steel tide]

I do not really remember that I forgot to upload the image, but since it is not visible right now, I wanted to upload a new one but do not find the area to do so, where exactly must go?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[steel tide]

thanks

[hollow breach]

The bot review used incorrect bot commands and then rejected my bot

[sturdy swan]

DM the reviewer concerned -> @quasi yoke

[hollow breach]

I texted him but he is offline and does not answer

[sturdy swan]

We are volunteers and have a social life outside of Discord/Top.gg, give him up to 48 hours to respond

[supple mica]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[cobalt sleet]

jinx

[supple mica]

L mac

goose quicker

[cyan halo]

how do i add an image on the description

[sturdy swan]

-htmldesc

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sage monolith]

quick question: how to set these types of color themes?

[sturdy swan]

With custom CSS

[sage monolith]

can I get some docs link or something

[sturdy swan]

https://developer.mozilla.org/en-US/docs/Web/CSS

https://www.w3schools.com/tags/tag_style.asp

[sage monolith]

what's the api link, can you tell me?

ah i got it https://top.gg/api/

[quaint inlet]

How long does it take to get my bot out of the pending thing so it can be published?

[stoic socket]

can take up to 1-2 weeks

[quaint inlet]

Weeks

!!??!!!

[stoic socket]

Yes, it can be quicker than that, but the estimated time is 1-2 weeks

[frosty pond]

Yes. As they also have a life outside of Top.gg.
All you can do now is be patient.

[dreamy abyss]

While you wait i recommend having a read of our guidelines to make sure the bot approval goes smoothly

-guidelines

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[tranquil geode]

what does this mean

[frosty pond]

CTR is the number of clicks that your ad receives divided by the number of times your ad is shown. If I'm not wrong?

[sturdy swan]

#auctions-support would be more appropriate

[frosty pond]

Gotcha!

[azure copper]

Hello, could we talk about the restriction of advertising the NSFW bot features on top.gg? The site's current policy forces bot developers who focus on adult content to "lie" in the description of their bots. Can't you do the same as with NSFW server advertisements, ordering developers to mark their bots as adult content and make it clear to website users that the bot they're going to invite to their server is only for adults?
In my opinion, the current policy hurts both the developers who cannot properly advertise their bots and users who invite NSFW bots by accident, because they can't determine from the description what the bot is about...

[sturdy swan]

Feel free to submit that at https://feedback.top.gg

[azure copper]

Alright, I will. Thanks!

[ashen trout]

is the reply button ever going to be fixed? it been broken for atleast 9 months.

[raven slate]

I wanted a specific amount of impressions, why did you guys give me more so I have to pay again?

[zinc oracle]

#auctions-support

[raven slate]

Aight.

[zinc oracle]

Hopefully eventually, its just a very low priority.

[sturdy swan]

Hi! My server was locked in the past for violating tos due to branding. I've rebranded my server and was wondering if I can submit an appeal?

https://top.gg/servers/350799581644062722

is my server

I've since rebranded to "Otaku Hangouts"

[cobalt sleet]

Please DM any online mod

[hazy sail]

-refreshdata

[upbeat grove]

Can I appeal for re-review another Bot? as it has same name as of my bot + it seems to not working at all now. Link to support server is also in valid and owner is unreachable.

[sage monolith]

You can report it i guess

[hazy plover]

i cant reply to reviews

Help

;-;

[maiden portal]

@real laurel pls ban @summer coyote

yes, you spam "sjdsjaahdas" moment mods logs check 😉

[sturdy swan]

You can't do that due to a bug that has no ETA, you'll need to wait

[hazy plover]

:/

[sacred helm]

Hello, would someone tell me why my bot no longer has its profile picture on top.gg please?

[fluid birch]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cerulean orbit]

Anyone know who I can talk to about buying a promoted slot for my server? <@&817055174613794826>

[cerulean ember]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1670958000:F> (<t:1670958000:R>) to <t:1671476400:F> (<t:1671476400:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1670958000:F> (<t:1670958000:R>)

Next Auctions Ending: <t:1671476400:F> (<t:1671476400:R>)

Dec 14, 2022, 8:42 AM

[sturdy swan]

#auctions-support as well

[cerulean orbit]

Appreciate it, I'm guessing the auctions are live on here or is that the website?

[sturdy swan]

Website, as you buy slots on the website

[cerulean orbit]

Appreciate it, one last question. Does it matter if my server has only been on the website for maybe a month now?

[sturdy swan]

No

[cerulean orbit]

Awesome, I know discord.me does that crap so I was curious

Okay appreciate your time man!

[sturdy swan]

Thanks to you for using Top.gg