On your bot's page
#support
sturdy swan
little juniper
On your bot's page
i know on bot page what i click to claim
sturdy swan
The claim button most likely
little juniper
sturdy swan
"Edit" > "Votes"
little juniper
ok
sturdy swan
"Redeem Credits"?
little juniper
yub and all money will transfer to wallet ?
little juniper
"Redeem Credits"?
oh thanks men its worked
little juniper
"Redeem Credits"?
Can I transfer money to paypal or its just for bid
sturdy swan
No you cannot withdraw credits
little juniper
No you cannot withdraw credits
oh ok
stuck plover
Hey, could you tell me what I could do to update bot's avatar?
I've changed icon and top.gg shows now no icon at all
stuck plover
Ok, I've done that and it fixed icon on bot page but it still shows no image when searching bots and shows old icon on search dropdown:
sturdy swan
Can take some time to show correctly there, simply wait 
stuck plover
Ok, I trust it gonna fix soon
sturdy swan
I'm not sure if this is a error or not but the bot's icon isn't updating on the site for me and for others, it has been couple days
i did not voted before 12 hrs so why this errot
sturdy swan
I'm not sure if this is a error or not but the bot's icon isn't updating on the ...
Click on "Refresh Data"
Then "Edit" and "Save"
Then it may take 30 minutes to an hour to update
sturdy swan
Click on "Refresh Data"
that button for some reason doesn't appear in the Edit dashboard, it does appear on the home page though
Yeah that shows on the home page of your bot
candid apex
Why no. Of servers are undefined
sturdy swan
After clicking it you need to click on "Edit" and then "Save"
ah
alright thank you
sturdy swan
Why no. Of servers are undefined
You need to post your server counter using #topgg-api
candid apex
How I can check if the user has voted
sturdy swan
Also #topgg-api
candid apex
Okay, ty
sturdy swan
one more question, the top.gg site has always been a little slow whenever I use it, I tried clearing cookies and stuff but it's still the same
Would be better to look at the documentation which should be enough, otherwise you can ask there
sturdy swan
one more question, the top.gg site has always been a little slow whenever I use ...
Yeah same here, you're not the only one
Don't know if the engineers are trying to make it faster
candid apex
How to get user count in widgets
candid apex
:)
sturdy swan
sturdy swan
No problem
candid apex
<:kryptonWriting:1014236640983654401> No problem
tepid prism
so its been 6 days since my bot is pending for approval
i came here to ask if thats normal or not?
tepid prism
oh okay
serene cape
hello! my previous discord account got deleted (which used to own this bot), so i can't log in with it anymore on top.gg, how can i now edit my bot page, i am now the owner of the bot though, on the dev portal page aswell
floral pagoda
Hey there, feel free to shoot me a direct message!
serene cape
Hey there, feel free to shoot me a direct message!
oh alright!
sturdy swan
Hey i have a not topgg question, but i need help… ill buy 10 Months ago an promo plan from one big discord server with guaranted user invites but it doesnt reach the full user so the admin told me she will redo it and that was 7 Months ago and still they dont answer me… the owner and the admin ignoring me. I have screenshots with every proof but idk to them i should report it.
Not related to us as you've said, so that's the wrong place
sturdy swan
can anyone help me, Im having the same problem again and the try a new browser trick isn't working this time
If you scroll up slightly you can see the issue I'm having in detail, I've included screenshots as well <@&817055174613794826>
No need to ping the support team repeatedly and ghost ping them 
sturdy swan
No need to ping the support team repeatedly and ghost ping them <a:BunNod:821248...
sorry, it said in emergency's to use the support team in the getting started channel
didn't mean to ping twice though
Yeah, it's not really an emergency either
Have you tried on another device?
tried 4 different browsers
but not another device yet
I asked about the device, not the browser
Try on another device in that case please
ok, one moment
sturdy swan
Try on another device in that case please <:kryptonHype:1010544361341198447>
tried on my android, same problem
loading icon just keeps spinning
gloomy shell
Are you the owner of the actual server on Discord?
sturdy swan
yes
gloomy shell
and the bot is in your server?
sturdy swan
yes
gloomy shell
If you go to https://top.gg/user/me , does the server show there?
possibly with a message saying "this server is not yet published"
or something similar
gloomy shell
Okay, click "edit" and fill out the information, then click save
it should then publish properly
For some reason, sometimes it "adds" the server to our site unpublished, so when you try to add it via /servers/new our site is like "its already here!" so it loads forever, and instead you need to go to the unpublished server to "finish" adding it. we hope to fix this issue soon!
gloomy shell
You're welcome!! You can share your server and have your members vote now - it should start appearing in search results in 1-3 days depending on caching 
sturdy swan
thanks a lot, I've been trying to fix this for the longest time
bold marsh
gloomy shell
Pending bots means you need to wait for them to be checked and approved by a Bot Reviewer it can take a week or more for checking - please be patient!
bold marsh
@gloomy shell ok🥲✅
feral tundra
Hi guys, I have tried to use top.gg to vote for the bot but I have tried many times from yesterday until now, but I still meet the error "I've voted yet from 31/10 but the top.gg always says I have already voted". You guys can access the detailed images for this error here https://imgur.com/a/EG5UCMC 😦 Please help me because the bot will reset after 48 hours and I will lose what I have until now. Thank you so much
floral pagoda
Try using a different browser or refresh the page. Otherwise it is a bot issue as the site always stores the times correctly
feral tundra
Yes, I have refreshed the page already many times but it doesn't make sense
I have contacted to the bot's owner but they said thay it is from top.gg. So... I really dont know what I should to do next
floral pagoda
The question is: When was your last vote?
feral tundra
They said like this
My last vote is from 31.10.2022 at 7.45 m est
I also mentioned it in the link, too
floral pagoda
That is what the bot says. So the bot recorded your vote correctly on the 31. October?
feral tundra
Yes.
Normally when I vote successfully, I will surely receive some gifts but now when I checked, I see that I didnt receive anything. So I think the problem is from the voting mechanism.
I have asked my friends and they said that they dont have any issue like me
floral pagoda
Looks like an issue on your end then. I also do not have problems with voting for a bot 🤔
feral tundra
Actually previously some people have encounter this problem (not now but in 2021). But I dont know how they can fix it
I dont think it is from my side because I dont do anything to the vote
I have tried many ways that the bot recommends but it doesnt make sense
floral pagoda
They said like this
This screenshot is more than one year old... The issues from back then should be resolved by now
feral tundra
Yah but now it happens to my account so I dont understand what is going on
floral pagoda
Try a different browser, log in & out of your account, clear the cache or use a private tab - That is all you can try
feral tundra
Thank you so much. What will happen if I have tried the ways you recommend but I cannot vote? What should I do next
I used microsoft edge to login and vote but I still encounter the same problem
feral tundra
Fortunately, now the bot is normal again. Thank you for your supporting. I dont know why it happens and become normal as unusual.
narrow grotto
Hello, I have been with this error for a while, more or less 3 weeks, and when I want to add my bot to top.gg I get an error. I have already tried to do it in another browser and other devices.
sharp narwhal
What shows in the console?
floral pagoda
On mobile it’s hard to see that. I’d suggest clearing your cache
narrow grotto
Thank you
next kestrel
dm an active moderator
rustic sparrow
dm an active moderator
And I can't reply to reviews. bug?
next kestrel
expected behaviour, there is no eta when it would be fixed
you can keep a watch on #954488568967995472
fleet basin
hello sir, how to transfer ownership of a team?
sturdy swan
See at the bottom of the "How to add members to a Team" section
Hello! Why did I change the name, the avatar of the bot And everything was the same as it was left?
Click on "Refresh Data"
After that click on "Edit" and "Save"
sturdy swan
After that click on "Edit" and "Save"
Thx
Can eventually take up to an hour to display changes
sturdy swan
Can eventually take up to an hour to display changes
Listen, will you check my bot if its code has completely changed? Or won't you?
If the bot is already listed, we don't check it again
sturdy swan
If the bot is already listed, we don't check it again <:kryptonWriting:101423664...
Ok
No problem, enjoy your stay on Krypton 
fleet basin
See at the bottom of the "How to add members to a Team" section
it says "unauthorized" sir
sturdy swan
That is optional
wind pike
Ohk
brisk beacon
Hello, how can I promote my discord server on the website?
sturdy swan
Hello, how can I promote my discord server on the website?
You can read through https://support.top.gg/support/solutions/folders/73000308552
If you've got questions see #auctions-faq otherwise ask in #auctions-support
sturdy swan
Whats the best bot for bump reminders? Never replaced the one that shut down 😦
Not related to Top.gg
Though, you can search on our website or use search engines like Google
wild stoneBOT
@sturdy swan
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
fluid coyote
sudden grotto
gm
sturdy swan
gm
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
sturdy swan
Is it so if my bot get denied more than 2-3 time, it'll be denied permanently?
Or something like that?
No. If your bot gets declined 3 times for the same reason, you may get permanently banned from Top.gg's services if you get declined a fourth time for the same reason once again
sturdy swan
No. If your bot gets declined 3 times for the same reason, you may get permanent...
Indeed
Ty for letting me know
No problem
You get a warning in #mod-logs if that's the case
mint ravine
hi is this server count ?
sturdy swan
Server count looks like this
mint ravine
how can i update?
mint ravine
See <https://docs.top.gg/api/bot/#post-stats>
ty ill
sage mantle
Anyone know how to fix?
sturdy swan
You write one category, then click on the category showing up
Then write the next category, and click on it again
sage mantle
Ah thanks mate
sturdy swan
No problem
mint ravine
Using <#412006692125933568>
i did with topggpy i see in stats but it still 0 on top.gg
do i have to wait
sturdy swan
Yes it can take up to an hour to appear
sturdy swan
i did with topggpy i see in stats but it still 0 on top.gg
It post stats every 30 minutes so u have to wait 30 minutes
sturdy swan
It post stats every 30 minutes so u have to wait 30 minutes
There is no fix time, and the library posts at the interval you give
I could’ve sworn I saw that on the website
Yes in the example,
# Posting server count manually every 30 minutes:
@tasks.loop(minutes=30)
though as said, you can set the interval as you wish. It will also post once when starting, and then wait X minutes before posting again.
sturdy swan
Yes in the example,
```py
# Posting server count manually every 30 minutes:
@tas...
Ohh okay gotcha
bold marsh
sturdy swan
Pending bots means you need to wait for them to be checked and approved by a Bot...
You already got informed yesterday at approximately the same time as now, be patient and wait - no need to repost every day the same picture.
Waiting time is up to 2 weeks
sturdy swan
when does the free stars start showing when you put in your repository link?
cobalt sleet
Not sure what you mean about free stars?
sturdy swan
Not sure what you mean about free stars?
cobalt sleet
We don't actually send you free stars. It just makes your repository easier to find 
sturdy swan
👍
jovial vine
I submitted my bot 5 days ago.
Can I get an approximate verfication queue order?
normal narwhal
.
they don’t give you any details regarding where your bot is in the queue, you just have to be patient 
floral pagoda
5 days is pretty normal, takes about a week or two
jovial vine
thank you for information
supple mica
5 days is pretty normal, takes about a week or two
^^
It can take up to a week or more
sturdy swan
hi so the avatar on my bots home page is still not changing, I tried the Refresh Data button and saved the changes but that didn’t help
Could you try it again? Refreshing data and then "Edit" and "Save"
and the first alphabet of my bots name is in caps for some reason, not sure if that’s a feature
Also make sure you changed in the developer portal in the bot section
sturdy swan
Could you try it again? Refreshing data and then "Edit" and "Save"
done twice tbh
Last time you did was 2 days ago, can you try again?
alright I’ll try rn
floral pagoda
-refreshdata
cerulean fulcrumBOT
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
floral pagoda
Normally that should work
Otherwise try to use an Incognito tab, that excludes cache
sturdy swan
They know 
Last time they tried was 2 days ago, far over the ~30-60 minutes cache - hence what I've said
jovial vine
How can i open a ticket?
sturdy swan
-ticket
cerulean fulcrumBOT
Need more advanced support?
Open a support ticket
sturdy swan
For basic/general questions you should ask here or DM the concerned bot reviewer
e.g. don't open a ticket to dispute your declined bot, DM the bot reviewer @next kestrel
jovial vine
thanks
wary marsh
when will the votes system will be fixed on DAO servers. I'm also not being able to move my server from DAO to normal one
sturdy swan
when will the votes system will be fixed on DAO servers
What needs to be fixed?
I'm also not being able to move my server from DAO to normal one
That is not an existing feature iirc - you can suggest it at https://feedback.top.gg if you wish
If it's an existing feature, feel free to send the error you get, otherwise can't helpSame for the voting issue
trail holly
When will my bot be reviewed?
||@sturdy swan||
floral pagoda
There’s no ETA, takes around 1-2 weeks
sturdy swan
No need to spoiler a mention as well
trail holly
There’s no ETA, takes around 1-2 weeks
sturdy swan
Your bot has been declined
For the reason stated below
About your other bot, it is still in queue so you will need to wait nonetheless
trail holly
For the reason stated below
My bot was rejected once for being off and I signed up again
sturdy swan
Correct
It is still in queue as it has not been declined nor approved, kindly wait
It has not been 2 weeks yet, and it can take also a few more days than 2 weeks - it's not necessarily exactly 14 days
trail holly
It is still in queue as it has not been declined nor approved, kindly wait
Bots that registered on the same day are being checked. Is there my bot too?
sturdy swan
?
trail holly
It has not been 2 weeks yet, and it can take also a few more days than 2 weeks -...
ok
long ferry
trail holly
https://discord.com/channels/264445053596991498/714045415707770900/8787565561733...
one question
How do I know you approved the bot?
sturdy swan
-notified
cerulean fulcrumBOT
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
:bulb: Please make sure you have your DMs activated for this server.
wild stoneBOT
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
sturdy swan
You may not get the DM because @wild stone has some skill issues sometimes
trail holly
trail holly
You may not get the DM because <@264811613708746752> has some skill issues somet...
There are a few things I forgot to write about the bot for bot viewers.
What should I do?
sturdy swan
There are a few things I forgot to write about the bot for bot viewers.
What sho...
Go to your bot's page, click edit and add it to the reviewer notes
This section
trail holly
trail holly
Wait time is 1-2 weeks
OK, but my bot is in the test server, but it is not tested
I wrote the source log and it tells me that the bot is added to the server
sturdy swan
That doesn't change anything
You need to wait nonetheless
Asking staff members to review your bot repeatedly can lead to you getting muted, I highly recommend not doing it 
trail holly
ok sorry
lone ether
I can talk to you about your bot in DMs
idle forge
One message removed from a suspended account.
floral pagoda
Not anymore
idle forge
One message removed from a suspended account.
floral pagoda
idle forge
<#272764566411149314>
One message removed from a suspended account.
long ferry
there's not
idle forge
One message removed from a suspended account.
zinc oracle
I dont think that's a simple thing for our devs to add, but its worth adding a suggestion for it.
idle forge
One message removed from a suspended account.
coral bloom
Hello, how can I use the command in my server to pop up vote?
For example: how can I say <command> vote … in order for them to vote for my server?
sturdy swan
Hello, how can I use the command in my server to pop up vote?
For example: how ...
You send the URL to vote
coral bloom
You send the URL to vote
Oh other servers you can use ?vote and it shows vote <url>
sturdy swan
Yes, you just send a message in the channel with the voting URL
For development questions you should ask in #development next time though
coral bloom
For development questions you should ask in <#272764566411149314> next time thou...
Ok, should I ask now?
sturdy swan
Yes, you just send a message in the channel with the voting URL
Just replied to you
sturdy swan
You simply send the message
Vote https://top.gg/servers/SERVER_ID/vote
with your library/bot
sturdy swan
It's, once again, what I've sent
Just replace SERVER_ID with your server ID -> https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID
coral bloom
It's, once again, what I've sent
I see it now!
sturdy swan
My bot has approved by top.gg
But I don't get riles
Roles
Like bot developer
@supple mica Can give you it, simply wait
sturdy swan
Thank you for roles
rain pilot
How on earth do I change the name of my bot on the website? I like to change the version name on it... I recently changed the name of the bot to Golden Bot v0.0.0, I wanted to be able to change the version in the name every update and the top.gg page reflects it, or can I at least change it to Golden Bot without the version so that it stays the same, please? Ping me if you have an answer for this problem please so I will see the notification, thanks.
cobalt sleet
You won't be able to rename your bot like that once it's verified by Discord.
-refreshdata
cerulean fulcrumBOT
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
clear meadow
I cannot login to my account
shell inlet
I cannot login to my account
can you elaborate?
what exactly happens when you try to login
clear meadow
I get an error 500
shell inlet
seems to be working fine for me can you reload your web page and try logging in again
clear meadow
I get the same error
stoic socket
What browser are you using?
clear meadow
Opera gx
clear meadow
Oh
stoic socket
which will be why logging in isn't working
clear meadow
Thanks
north nymph
Hey so I've asked a few times now and do so periodically but I have reviews on my servers page that were placed during a raid from another server by their staff/members and I've been trying to get them removed for a while
Tons of proof of it being a raid as well as where they're all from and the fact they never joined our server in the first place so trying again to maybe get those removed/looked at since the report freature isn't seen?
sturdy swan
DM one moderator about that
shell inlet
Hey so I've asked a few times now and do so periodically but I have reviews on m...
hey you can shoot me a dm! ^
with server ID and proofs
rain pilot
You won't be able to rename your bot like that once it's verified by Discord.
Thanks a lot
Oof, using carl bot custom commands rip
I would let u guys use mine 😛
e
Anyways, thanks
north nymph
hey you can shoot me a dm! ^
I dmed ya
sturdy swan
Oof, using carl bot custom commands rip
Temporary, as @wild stone has skill issue
rain pilot
Temporary, as <@264811613708746752> has skill issue
I'd let you guys use my better system for free 😛
sturdy swan
Thanks but we have our own bot for that.
sturdy swan
No need to DM multiple mods.
DM one, you will get a response if you're patient and wait
Top.gg is not moderator's life so even if they appear online they may do something else.
Simply DM one and wait
sage monolith
8 days ago, i applied for verification, but till yet I got no reply.. can anyone pls check
cobalt sleet
-notified
wild stoneBOT
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
sturdy swan
Up to 2 weeks waiting time
north nymph
No need to DM multiple mods.
The last dm I send a mod was January and before that it was June of 2021
My issue has taken 2 years to get resolved 🥲
sturdy swan
You can always send a new message to poke them after 48 hours+ waiting time
sturdy swan
Now not needed
north nymph
Yeye the wait is fine with the new one
sturdy swan
Awesome
north nymph
Fingers crossed aye
wary marsh
> when will the votes system will be fixed on DAO servers
What needs to be fixed...
there's no options to redeem voting credits of DAO, they said they are working on fixing this issue few months ago. So asked approximately when the issue will fix.
So, there's no way to move the DAO server to normal server list ever again?
mental spindle
when i set up my server with .gg it wont work it just stops at step 3 and loads
sturdy swan
been 2 months when is my bot being reviewed
sturdy swan
been 2 months when is my bot being reviewed
Bot ID?
cerulean ember
You never submitted bot from this id
sturdy swan
Yeah ^
mental spindle
it says i dont have a tag and i do
cobalt sleet
Delete the long one
bold dock
can we apply for reviewer?
sturdy swan
-apps
wild stoneBOT
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
cerulean fulcrumBOT
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
sturdy swan
See the "Bot Reviewers" section
mental spindle
Servers are instantly published
alr!
wooden lagoon
I can't add my server
Can you try logging out and logging back in? (Make sure to copy the server information before you do that, just in case)
potent hollow
Can you try logging out and logging back in? (Make sure to copy the server infor...
I already try it
and it do the same
latent trellis
how to take role (bot dev)?
sturdy swan
@supple mica can manually give it
potent hollow
I can't add my server
who can help me?
sturdy swan
Try using another browser and/or another device
potent hollow
ok thanks
buoyant crown
hey i need help
sturdy swan
You will get help, if you ask something
buoyant crown
I got a band from the site, please, how do you disassemble it?
buoyant crown
You will get help, if you ask something <:kryptonWriting:1014236640983654401>
oky thx
sturdy swan
You can search for how to delete a team there, there will be a guide
How to Delete a Team
buoyant crown
You can search for how to delete a team there, there will be a guide
the proplem i cant make ane thing cause
sage monolith
My bot just got verified on topgg, I've done almost 10 votes, but it's showing 0 on website
are the votes getting stored?
Ah, fixed
sturdy swan
You don't need to create an invite if you have already put one
Simply save the changes
modest dragon
i want the bot's invite
not my vanity link
and the bot has the permissions
so the message is a bug
sturdy swan
Then make sure the bot doesn't have a role that removes that permission
modest dragon
Then make sure the bot doesn't have a role that removes that permission
yes it doesn't
the bot is allowed to
supple mica
<@282823077832687617> can manually give it
ping
supple mica
how to take role (bot dev)?
Role added, congrats ❤️
latent trellis
Role added, congrats ❤️
❤️
olive carbon
Just settled the open payment for my bot but it's still showing an open payment...
sturdy swan
Try to re-invite the bot through https://top.gg/servers/invite
sturdy swan
Just settled the open payment for my bot but it's still showing an open payment....
#auctions-support
olive carbon
yeah just saw that sorry xD
sturdy swan
No problemo
trail holly
How do I get the bot developer role?
sturdy swan
Have a bot listed on the website
torpid umbra
Hey Staff a quick question about your guidelines. I am currently in negotiation with a company and we are trying to come up with some very light and non destructive experience ways to promote through my bots.
For some background, one of my bots gives out candy to collect for halloween by random messages that appear. The favorite pick is this image below every few hours on that message, Short sweet footer that doesnt ruin the experience like listed on discord guidelines.
Would this be something that would go against your ToS?
sturdy swan
If it's unsolicited advertising via the API it's against Discord's ToS
torpid umbra
Dang so any kind no matter how big or small?
I was afraid of that, im still waiting on support to follow up and wanted to cover all my bases first
sturdy swan
Any unsolicited advertising that goes through the API is not allowed
torpid umbra
Gotcha, thanks for the reply!
sturdy swan
No problem
You can write the company on the bot's page though - that is perfectly allowed
torpid umbra
You can write the company on the bot's page though - that is perfectly allowed
👀👀👀👀
Thanks for the follow-up!
floral pagoda
@bold marsh Hey there! Please stop asking about your bot status every day (including multiple channels)!
We'll check your bot when it's its turn. At the moment the waiting time is around 1-2 weeks, so please wait until then. Consider this as a warning
floral pagoda
Again: It currently takes 1-2 weeks for a bot to be reviewed. It does not make the process faster if you constantly ask about your status
bold marsh
@floral pagoda ok sorry brother I'm❤️
stark canopy
hallo my bot have been approved but im not getting notice from luca bot :/
floral pagoda
Luca is currently not reliable
rain root
hello, i posted an announcement on top.gg website for my server but it didn't get posted. wondering if i'm doing something wrong?
shell inlet
hello, i posted an announcement on top.gg website for my server but it didn't ge...
they take a while to show
rain root
i see, okay! thank you so much!
uncut magnet
im having trouble logging in on the website, i try to authorize my discord account for the website but it doesnt work, i cant vote for any of the bots
cerulean ember
im having trouble logging in on the website, i try to authorize my discord accou...
Can you try from another browser? Also try clearing browser cache and try again
uncut magnet
ill try that
it shows that im logged in but im not because i cant vote, it doesnt show the login button at the top like it does when you're logged it
(currently trying from another browser)
cerulean ember
Probably just cache issue, you can also try logout and login
uncut magnet
it works on another browser
uncut magnet
Probably just cache issue, you can also try logout and login
i cant logout because it thinks im both logged in and logged out at the same time
cerulean ember
Yea browser issues, try again after sometime
uncut magnet
ok
i also dont really want to clear my cache cause i fear losing my frequently used emojis
ionic pewter
sturdy swan
with a bot that solves pokemon hints who do i dm screenshots to of screenshots of the devs saying it ok to use it?
next kestrel
with a bot that solves pokemon hints who do i dm screenshots to of screenshots o...
we do not provide support for bots listed on top.gg. you will have to bring it up with the developers of the bot in their support server. you can find a link to that on the bot page
sturdy swan
no like my bot is up for review
and i had to get the devs to say it is ok to make it
and i have screen shots of them saying its ok
i was speaking to alexander ages ago
but i had to resubmit it
long ferry
reviewers note, just link screenshots to the owner confirming they're fine with that
long ferry
submit like you did before
sturdy swan
someone help
i can vote using pc but not on phone
Can you maybe give the error you're facing and the browser you're using, and any other useful information so that we can help you?
latent trellis
what is invites ?
latent trellis
but no one add the bot
sturdy swan
Clicking on invite doesn't mean they added the bot to the server
It means they clicked on the "Invite" button and had the authorization tab popup
They can always close it and never add the bot
You can try it yourself to understand it better
latent trellis
i got u
sturdy swan
sturdy swan
Can you maybe give the error you're facing and the browser you're using, and any...
on phone its discord's internal browser
Go with your browser on the website and vote from there
Plus don't use a browser like Brave or Opera
okay thanks
And you haven't said what the issue even is other than "can't vote"
it says already voted
Well, then you already have voted haven't you?
i haven't
When was the last time you voted
2 hours before i tried voting via phone it didn't go through so i used pc and i was able to vote
So you voted with the PC 2 hours after you tired with your phone
first i tried by phone then by pc
2 hours difference, correct?
nope at the same time
Oh I get it now
Yeah, try using your browser manually next time. You can also try using an incognito tab as well
sturdy swan
Discord credit?
You mean voting credits? If so, you can use them for auctions at https://auctions.top.gg => https://support.top.gg/support/solutions/folders/73000308552
finite chasm
Is there any way to view again the description of a (declined) bot submission?
floral pagoda
No
sturdy swan
Best is to keep a backup for you in a text file or similar
finite chasm
yea I'll keep that in mind from now on 😉
sudden grotto
gm
sturdy swan
This channel is for support/help with top.gg. It is not for general conversation...
second time @sudden grotto
sage monolith
Does high voting increases the growth speed of bot?
cobalt sleet
Yep! It can definitely help your bot appear higher in search results and therefore help it grow faster :kpr
-growbot
cerulean fulcrumBOT
How to grow your bot
So, you've just got approved on Top.gg? Congratulations! :tada: The easy part is over, growing a bot is hard work!
There are lots of ways you can do this, here are a few of our recommendations:
Check out our tips for organic growth on the Top.gg Blog
Advertise on Top.gg for instant growth using our auctions
rare sage
Yep! It can definitely help your bot appear higher in search results and therefo...
Yep, my bot got 200 servers and I got verified bot developer badge and it got verified and all on my old account
I miss the old dbl ui
😭
cobalt sleet
Yep, my bot got 200 servers and I got verified bot developer badge and it got ve...
Yep definitely. Most of my bot's 50k servers are thanks to voting on Top.gg.
I definitely encourage all devs to implement voting rewards and reminder DMs if they're serious about growing their bot.
rare sage
Yep definitely. Most of my bot's 50k servers are thanks to voting on Top.gg.
Wow that’s crazy
rare sage
I definitely encourage all devs to implement voting rewards and reminder DMs if ...
I’ve actually done it to my previous bot, the js wrapper is pretty pog
It didn’t get much votes tho, I dunno what I did wrong
trail holly
How should I get the bot developer role?
sturdy swan
Have a bot listed on the website, already told you yesterday
sturdy swan
@shell inlet can add you the role manually, simply wait
trail holly
sturdy swan
Reason you don't have it is that @wild stone has some issues of staying online and give the role correctly
dry saffron
Hello, I do not agree with the verdict of the reviewer, the errors that have been named are not actually present, I explained this to the reviewer, but he does not answer all day
sage monolith
Yep! It can definitely help your bot appear higher in search results and therefo...
Umm, 24 hours ago my bot was approved, and within till now my bot completed 150+ votes
cobalt sleet
Nice 👌
cobalt sleet
It takes time. You can't expect everyone to invite your bot. Also, it depends what your bot does. A moderation bot would have less demand than a niche games bot for example.
Just keep your users voting and reward them. Keep them coming back to vote, keep innovating and putting out a good product and you'll start to see growth. It's a slow process and takes a lot of work. You won't see proper results for the first 6 months at least.
dry saffron
your bot was declined 3 hours ago
this person already turned me down a week ago, and then said fix these remarks and I would approve the bot, and then a week later he turns me down again
long ferry
your bot was declined for a different reason this time, not the same one
note that bot reviewers may not continue testing your bot if they find something declinable
if you really feel like your decline is incorrect, wait up to 24 hours for their response and not 3 hours, and if they still dont respond, give them another heads up
dry saffron
That's the thing: the reason given is untrue. I do not have these errors
long ferry
then contact them and wait for a response
your previous decline has a screenshot attached to it, demonstrating what your bot was declined for
if you still feel like your decline is incorrect, contact a cm
cobalt sleet
But wait for the BR to respond first please
Don't contact a CM without talking to the BR
dry saffron
okay
floral pagoda
First of all: I don't like it at all when people spread false information here. From our chat my explicitness is quite clear
| Your bot did not raise any errors until page X, that can change after changes being made
| "so you should be good next time" does not mean that your bot is guaranteed to be accepted at the next review
| 3:46 PM is just 3 hours ago, I'm still working through my private messages as you are not the only user with a concern
Thanks for your understanding! 😄
dry saffron
What false information? I didn't make any changes after your check, only the ones you indicated on the 28th. And if the bot may not be approved during the next check, then you should say so, rather than promising and then refuse
floral pagoda
"should" is not promising in any ways. We better sort this out in our direct messages though
cobalt sleet
Bots are reviewed based on the way they function (or not) at the time of review. It's impossible for any staff member to guarantee your bot will be approved next time because it depends on what you do to fix the issues and if you fix them properly.
quiet sigil
Msd
austere umbra
My bot has no image on the site after I changed its profile image, what should I do to resolve this?
prisma ingot
My bot (arkbuddy) stopped appearing in the search results even though it has the ark tag
It still appears in the More like this section though
lethal bolt
My bot has no image on the site after I changed its profile image, what should I...
When did you change it
austere umbra
When did you change it
1 month approximately
lethal bolt
1 month approximately
First, can you try log out then log in
cobalt sleet
My bot has no image on the site after I changed its profile image, what should I...
-refreshdata
cerulean fulcrumBOT
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
austere umbra
First, can you try log out then log in
I did this, what do I do now?
cobalt sleet
Do this @austere umbra
austere umbra
Do this <@540257611686346772>
thanks
austere umbra
Do this <@540257611686346772>
Now is just wait? how much time?
cobalt sleet
No it will have updated if you followed the steps described above properly
If not, please read the embed again
lethal bolt
My bot (arkbuddy) stopped appearing in the search results even though it has the...
Checking, I will make you wait a bit.
austere umbra
It worked
lethal bolt
My bot (arkbuddy) stopped appearing in the search results even though it has the...
Can you try to edit your bot(tags etc.) and save it. Then wait for like couple days. If the problem persists, you can let us know through this channel.
prisma ingot
Can you try to edit your bot(tags etc.) and save it. Then wait for like couple d...
Sure. Thanks for checking
lethal bolt
Sure. Thanks for checking
No problem, any time 
heavy crescent
I want to change the name of the bot and the image of the bot
cobalt sleet
-refreshdata
cerulean fulcrumBOT
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
heavy crescent
Ok , Thanks
heavy crescent
How change the name of the bot and the image of the bot ?
sturdy swan
The steps written above
You simply click on Save
You need to change the bot bame and avatar on Discord's Developer portal first though
heavy crescent
You need to change the bot bame and avatar on Discord's Developer portal first t...
I did that and the bot's photo or name hasn't been changed
sturdy swan
Give it 30 minutes to an hour
heavy crescent
Give it 30 minutes to an hour
Changed it over a day ago
sturdy swan
That is changed only in the application, not the bot
Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar/ name on your Discord Developer Portal and not the application's icon / name.
Click on "Bot" and change there
sturdy swan
After you've done it, follow these steps in correct order and wait around 30 minutes to an hour
heavy crescent
Ok
sturdy swan
Hi
sturdy swan
Need help for something?
Ah my bot has deleted for unmodified bot clone of lavamusic but I modified + I have permission to use lavamusic by owner lavamusic
Dylan did delete it
In that case DM the person in question.
Already contact him so I have to wait
Yeah
No need to send "Hi" here then, keep this channel on topic
I'm sorry.
You can always send in #general though
floral pagoda
Granted
median mason
Thanks
supple mica
Ah my bot has deleted for unmodified bot clone of lavamusic but I modified + I h...
We already discussed this and the outcome in my dms, no need to question further
ionic pewter
<:weirdsip:585884223441862656>
Can I Re Claim Role BOT DEVELOPER and Re Named me to z
https://top.gg/bot/890574607197810728/vote
I accidentally leave this server and lost my role
Thankyou
sturdy swan
My bot keeps being canceled without fair reasons, it is a bit annoying.
It is the same reviewer as well and this time they mentioned an error, while there was no error, nor did they want to go test it with me so I can work a solution for it
How am I suppose to get my bot accepted when the reviewer gives me invalid info and doesn't have time to simply test it with me but does have time to reply to me
It's been over 1 and a half month now.
tepid prism
how do you make your bot's profile like this?
(its not a website) 🤔
shell inlet
My bot keeps being canceled without fair reasons, it is a bit annoying.
dm the reviewer who reviewed your bot if you think it's unfair
lethal bolt
It's been over 1 and a half month now.
You should DM the reviewer
shell inlet
how do you make your bot's profile like this?
(its not a website) 🤔
our description supports html and css
-htmldesc
wild stoneBOT
sturdy swan
dm the reviewer who reviewed your bot if you think it's unfair
I did that, they don't have time for
sturdy swan
You should DM the reviewer
which didn't help at all sadly
shell inlet
I did that, they don't have time for
please give them 24 hours, timezone barriers and our reviwers are busy irl too
sturdy swan
please give them 24 hours, timezone barriers and our reviwers are busy irl too
I'm just aggravated due this taking long periods of time while it doesn't have to be complicated, it's been longer than a month for a simple bot review
floral pagoda
That doesn’t fall under reviewing anymore. I just review bots again if I clearly made a mistake, in this case I followed the instructions and it didn’t work out for me, nothing I can do
I’d also appreciate if you don’t share our private messages in here
sturdy swan
My apologies for that.
Either way, if you followed the instructions the bot tells you everything you need to know and how to go through it, so that doesn't make sense to me
it even asks whether everything is correct according to your wishes
floral pagoda
It may be worth to built in logging for your bot to see if a user followed every step. This way you can be sure if it’s an error on your end or not
sturdy swan
well that's what I looked into which it wasn't, sure I could make a channel to display log failures, I just do not see how that is necessary at this moment when I know the bot works accordingly and that there are no bugs to be found
Anyway I uploaded the bot into the queue again, whoever is reviewing it, I left a long long note, if they manage to cancel it again idk anymore, I gave all the details I can give, not trying to call anyone incompetent but the bot is as simple as 1. 2. 3.
floral pagoda
I even tested it on a private guild and gave it all the permissions it asked for, nothing I can do more
sturdy swan
I even tested it on a private guild and gave it all the permissions it asked for...
- !setup
- give channel id
- !create
- answer asked questions or skip them
- are you happy with your profile? press yes or no button
- !profile, yay you now see your profile
- !daily, awesome you received some tokens
- !token, you receive a profile of another user who made their profile on manko
- press like or dislike, dislike okay voila they go to your blacklist not the be connected again, like okay great now you have to wait for their answer
- they blacklist you, or they like you, hey! You now become a connection, details are send so you can say Hi to each other
Am not sure what step went wrong for you, but thank you for reviewing it in general.
sturdy swan
I just added my server to the site but when I try to look at the page it comes up with 404 error is there a reviewing process for servers that I’m unaware of?
There has been no servers added from your account
I used an alt because I’m only able to access this one on the mobile app currently
I can join the server with my alt if it’s needed
Mind giving the ID of that alt?
Jym#6125
ID meaning the Snowflake
Oh right
978379498187816980
Works fine for me
I must have tried opening it too soon then
Weird
Well now I need to figure out a name for it
Try with an incognito tab
Does this server have anyone that’s good at naming servers that I could steal I mean borrow ideas from?
You can always ask in #general for some opinions. Make sure you give kind of the purpose of the server to get more appropriate names
warm gulch
sturdy swan
cc @zinc oracle
muted perch
How can I promote my bot with the 15$ of the 100 votes?
zinc oracle
It's been a 2 or 3 weeks my bot didn't reviewed
Hi! your bot was submitted 4 days ago not 2-3 weeks.
our wait time is 1-2+ weeks right now.
sturdy swan
Hi so since these past few days I haven't been able to like user's comments nor reply to them on my bot's page, could I know why?
calm solar
Hi so since these past few days I haven't been able to like user's comments nor ...
Hello! Welp, it is a known issue, the devs have a few other issues on a higher priority. They will take care of these ones soon enough! 🙂
sturdy swan
alright!
hardy flume
What to do if the page dies when i want to login?
floral pagoda
Try again after a few minutes
sturdy swan
How do I make a link for the background image?
floral pagoda
We accept imgur, for example
sturdy swan
Is that a website?
Also why does it have my main account as one of the creators when I’ve only edited it and added it with an alt?
Or does it have that because my main account is the owner of the server?
long ferry
if you're referring to a server listing, it will only show the owner of the server, aka the user with the ownership
long ferry
I know what you're referring to, the creators section on your server page
sturdy swan
Yeah
sturdy swan
a question how i cannt become a Bot Reviewer ??
cobalt sleet
-apps
cerulean fulcrumBOT
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
unreal ledge
Any advice on keeping people in the discord
I got a good amount coming from ADs, just that they leave immediately
floral pagoda
sharp viper
Top.gg is not letting me add my discord server
everytime I update the details it resets?
specifically server info
grizzled schooner
@lethal bolt how long will my bot take to be reviewed and how do ik if its declined
supple mica
1-2+ weeks as of now, and you will be pinged & receive a dm
grizzled schooner
thanks
worldly mica
our wait time is 1-2+ weeks right now.
okk
bronze copper
for me site is not loading in opera but works on other browsers any solutions?
cerulean ember
for me site is not loading in opera but works on other browsers any solutions?
probably due to vpn enabled by default
bronze copper
probably due to vpn enabled by default
Nope I've disabled it
shell inlet
for me site is not loading in opera but works on other browsers any solutions?
opera blocks many http requests
not really reliable
try using different browser
bronze copper
It used to work before but not working from like 2 days
bronze copper
try using different browser
Uh it doesn't use much Ram and looks good so
Anyways thanks for help
tawdry ember
Hello, is there a way to become a bot checker?
zinc oracle
-apps
cerulean fulcrumBOT
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
tawdry ember
I'll wait a little longer.
stuck plover
Hey, is there way to punish a guy who gives top comments on own bot and gives terrible comments to other bots similar to his to position itself?
I got 2 1/5 star comments where 1 comment is from higher mentioned guy and second one looks like his alt account cause it looks very similar.
next kestrel
Hey, is there way to punish a guy who gives top comments on own bot and gives te...
dm an active moderator
sturdy swan
dm an active moderator
stuck plover
Yeah I've done that
sturdy swan
No need to send your things here, simply DM the moderator about it
dusky night
Does anyone have some tips on how to make my server more visible on top.gg? I can't seem to find my own server through the search engine although I got like 70 views. (I've already bid for the next week so any tips besides that would be nice) -_-
sturdy swan
Not really support related to Top.gg, though here is something you can gain information from https://blog.top.gg/top-5-tips-to-organically-grow-your-discord-server/
dusky night
I mean I have already read that article just wondered if someone got something I missed 
dusky night
Gotchu I will switch 
stuck plover
Even more
Brutal bot most if not all comments seems to be created by alts or paid
I reported that to moderator DM
Waiting for reply
sturdy swan
Again, can you please stop complaining here and simply wait for the moderator to reply or send that to the concerned moderator? Thanks
stuck plover
Oh yeah, btw. now I found I don't have role even tho my bot is both approved by top.gg and verified by discord.
cobalt sleet
Done!
stuck plover
Can I also report that harassment to you, my lord?
I DMed 2 moderators but got no answer from over 30min.
cobalt sleet
Please wait 24h before contacting another staff member.
proper cedar
how come the 15 $ werent depositied to my funds after the end of the month since my bot reached 100 votes?
sturdy swan
You need to claim them
Go to your bot's page then "Edit" and "Votes"
There you will see a button to claim them
"Redeem Credits" is the button concerned
graceful hill
a
shy jetty
The button never turns red 
sturdy swan
Try using a different browser or disable possible extensions that may block it
shy jetty
tried firefox and brave
shy jetty
I used firefox after that
sturdy swan
Try one like Chrome, and make sure you wait some time
For me it appears after approx 15 seconds or something
zinc oracle
If you're using an adblocker it can sometimes prevent the vote button from changing too.
sturdy swan
Yeah, disable possible extensions
shy jetty
I only have captcha buster as an extension no adblock
sturdy swan
Try disabling it, you never know
shy jetty
Works on Konqueror 
sturdy swan
shy jetty
thanks for the fast responses
sturdy swan
No problemo, glad you got it sorted out
Hello
I have question
Which is...?
How much time i go wait for approve the bot (sorry for my accent i'm french)
Approximately 2 weeks
Okay thanks
sturdy swan
2 things:
1: can someone check if my server has been published?
https://top.gg/servers/1031642141128142888?s=0b6c1eb2e24f2
2: there's an option that permits me to automatically give a role everythime a member rate the server... Can someone explain me how it works?
floral pagoda
Servers should be published instantly
sturdy swan
Servers should be published instantly
Yes but I had some problems and Idk if it has been published
floral pagoda
As for the role: Put the @small lantern role above the role you want to assign and after someone votes, the bot will grant them the role
floral pagoda
Yes but I had some problems and Idk if it has been published
I can see your server/access it, should be good
sturdy swan
Ok, thanks
sturdy swan
As for the role: Put the <@422087909634736160> role above the role you want to a...
I'll try and I'll update you
floral pagoda
modest kraken
I saw in feedback.top.gg that replying to comments is disabled, why did you disable it and when will this feature be enabled again?
tawdry ember
Is it possible to get in touch with the person who declined my bot? because I think the person did not understand. This is @floral pagoda
modest kraken
I saw in feedback.top.gg that replying to comments is disabled, why did you disa...
I've had several bad 1 star reviews just because people misuse a command and post a bad review before even asking support...
modest kraken
Is it possible to get in touch with the person who declined my bot? because I th...
I think you can dm him, check out his biography : "Declined your bot? Contact me!"
tawdry ember
I think you can dm him, check out his biography : "Declined your bot? Contact me...
Thank you, I was able to send him a message!
bleak charm
A bot reviewer has denied my bot because an anime search command that is already 18+ restricted is apparently showing nsfw but they wont tell/show me what is actually nsfw or what command search they used
trim swallow
im trying to make the vote page for my disc server
D:
nvm voting page works just cant vote
how do i fix?
fathom mantle
Hi there, I'm having problems to post announcements on my bot's page. What should I do?
lone ether
A bot reviewer has denied my bot because an anime search command that is already...
DM the reviewer again, I'm sure they misunderstood and will help you out
bleak charm
I tried but they won't really explain
supple mica
A bot reviewer has denied my bot because an anime search command that is already...
Would you mind shooting me a dm please?
sturdy swan
for the prefix if my bots prefix is -- it shows up like the mobile one like together how do i split the line up?
lone ether
putting -- is fine
sturdy swan
even like - then space then - again will work?
lone ether
are you talking about in the prefix section of when you submit the bot?
sturdy swan
yeah
lone ether
yeah put -- because that's the correct prefix
sturdy swan
ok cool
thick swift
How do I get my topgg token for authorization
deft dagger
I tried adding my server to the top.gg website and I entered all the info in all the boxes and saved everything but everything I click off it and back onto it all of the info I entered disappears...
What do I do <@&817055174613794826>
floral pagoda
How do I get my topgg token for authorization
Click „Edit“ on your bot page and head over to „Webhooks“
waxen dune
When ever i go on edit bot i am only able to see genral option i am not able to see any other option like vote etc
deft crane
when do bots get verified
zinc oracle
-upto
cerulean fulcrumBOT
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
deft crane
well fudge my bot has 121 commands
supple mica
that should keep the reviewer busy for a while 
deft crane
lol
im currently getting someone to rebuild the bots help menu and add music commands
so we may get more
valid root
the preview button on bot info does not seem to work. If you make changes to your long description and hit preview it resets any changes you made to it and shows you the reset one
long ferry
is known
marsh cloud
sturdy swan
Click refresh icon, logout and login again
wild stoneBOT
floral pagoda
-htmldesc
cerulean fulcrumBOT
wild stoneBOT
craggy vector
-htmldesc
split nacelle
my webhooks get triggered way more then once on vote?
sturdy swan
Probably better to share that in #topgg-api along with your code, most likely a code issue as it works fine
floral pagoda
Works fine for me, you may want to ask in #development or #topgg-api for help
sturdy swan
Yes
broken raven
what is the time limit?
sturdy swan
No problem
steady ridge
-upto
cerulean fulcrumBOT
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
dark roost
@steady ridge how many times should i listen same thing if any tell more u will ban 😭
zinc oracle
I'm sorry what?
cold crest
I have a bot which has been on top.gg for over a year and for some reason the bot icon was changed to this. I can't find out how to change it back
sturdy swan
-refreshdata
cerulean fulcrumBOT
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
cold crest
-refreshdata
oh ok thanks
trail holly
Why is my bot profile not coming?
https://top.gg/bot/1025821298187841546
sturdy swan
-refreshdata
cerulean fulcrumBOT
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
trail holly
-refreshdata
does not come
sturdy swan
Follow the instructions correctly please.
You have not followed the instruction number 2
won an auction, was wondering when the ad goes live and how can i track it?
trail holly
Follow the instructions correctly please.
came. thanks you
sturdy swan
thx
<@&817055174613794826> , Why my bot just disappeared from my profile? I sent it for verification, and I didn't get any response, not even disapproving my bot, it just deleted the bot from my profile
gloomy shell
Your bot was declined and you were pinged in #mod-logs -> #mod-logs message
modest kraken
Hello, is it possible to delete some comments posted for my bot?
Useless / false comments
thick swift
Can I have help with making a webhook for when someone votes for my bot, it goes to the channel?
I’m having trouble with it, or I’m probably not doing it right.
sturdy swan
Hello, is it possible to delete some comments posted for my bot?
DM one moderator and they will take a look
modest kraken
DM one moderator and they will take a look
ok i will do that thank you
supple thistle
I have a doubt if I have my commands together, that is, subcommands and I ask for all the permissions instead of making too many statements per command, is it allowed or not? It is that I have just been rejected and I have that doubt
to ask for all the permissions I mean to ask for all the permissions that the commands need at once and not one by one because that would be too many statements and functions
cobalt sleet
Please contact your bot reviewer regarding your decline reason.
supple thistle
Understood, can you guide me by which means I can communicate with him?
cerulean fulcrumBOT
tender bloom
Hello! My application does not come up with profile picture, and when editing something it does not save.
cobalt sleet
-refreshdata
cerulean fulcrumBOT
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
sturdy swan
can i still update the bot while it is under review?
floral pagoda
Yes
Keep in mind that it has to be online. As for the page: You can sill customize it as well
sturdy swan
ok thanks
solar dune
You mean voting credits? If so, you can use them for auctions at https://auction...
It can only be used to promote the bot?
zinc oracle
I dunno where to mention this... so I will do it here
user id?
ebon socket
ID: 446977845353381889
User: badman1211#8953
supple mica
-b 446977845353381889 dm ads
wild stoneBOT
badman1211#8953 was successfully banned.
cerulean fulcrumBOT
Banned badman1211#8953
zinc oracle
speed
ebon socket
I dunno where to mention this... so I will do it here
sorry it took a while to post, discord crashed as soon as I sent this
sturdy swan
-b 446977845353381889 dm ads
514750946266578964 another pls
supple mica
screeny?
sturdy swan
Partdon the invite but yee
supple mica
-b 514750946266578964 dm ads
cerulean fulcrumBOT
Banned alloshe#5374
sturdy swan
supple mica
I need screenshots first pls 
supple mica
-b 486391139411296256 dm ads
cerulean fulcrumBOT
Banned LORDWARREN#5311
ebon socket
lmao so many
wide sphinx
565957819736653824 @supple mica
zinc oracle
-b 565957819736653824 dm ads
dusk dune
611220446427480071
zinc oracle
stolen
supple mica
ebon socket
https://adamh.tech/2022/11/Discord_WyqgMrVtNH.png
forgot this one: 487977616280649729
dusk dune
611220446427480071
gloomy shell
-b 487977616280649729 mass dm ads
cerulean fulcrumBOT
Banned katie(opal99)#2354
gloomy shell
-b 611220446427480071 mass dm ads
cerulean fulcrumBOT
Banned nazogi#4301
hasty zenith
do yall not have mass join protection or something
kind ether
i got another one... Liwia#5940 id: 704251362262908949 https://uploadi.ng/vyjtJ319
supple mica
do yall not have mass join protection or something
We do, and you'd be surprised how many raids it prevents. There's just some raids that use very different join patterns to get around it
-b 704251362262908949 dm ads
cerulean fulcrumBOT
Banned Liwia#5940
wild stoneBOT
Liwia#5940 was successfully banned.
pseudo nest
I got one 769415627907530773
hasty zenith
We do, and you'd be surprised how many raids it prevents. There's just some raid...
hmm
ebon socket
I got one 769415627907530773
they need a screenshot as proof
pseudo nest
imagine advertising your mass dm "service" with a mass dm
pseudo nest
*they need a screenshot as proof*
oh sure
sturdy swan
it apparently works. Not a good idea tho.
pseudo nest
gloomy shell
-b 769415627907530773 mass dm ads
wild stoneBOT
pikazhulie#5119 was successfully banned.
cerulean fulcrumBOT
Banned pikazhulie#5119
lone ether
311553339261321216 dm ad
gloomy shell
ebon socket
they need proof, like a screenshot
gloomy shell
(hes joking, thats my id)
lone ether
supple mica
wait
lone ether
oh wait wrong chat
supple mica
-b 780602917207277597 dm ads
cerulean fulcrumBOT
Banned elisebruso19#3565
sturdy swan
👍
lone ether
(hes joking, thats my id)
SHE
gloomy shell
theY
sturdy swan
tHeM
timber dome
Another one, User ID: 482144195008528384
supple mica
-b 482144195008528384 dm ads
cerulean fulcrumBOT
Banned Unknown#9916
gaunt tulip
ID: 501928283479474186
livid haven
Joshy#0112
cerulean fulcrumBOT
Banned pró gamer#0127
livid haven
k
wild stoneBOT
Something went wrong when trying to ban this member
livid haven
341657631519277077
lost wharf
supple mica
-b 341657631519277077 dm ads
cerulean fulcrumBOT
Banned Joshy#0112
wild stoneBOT
Joshy#0112 was successfully banned.
supple mica
-b 567369734518079506 dm ads
cerulean fulcrumBOT
Banned minto#2500
wild stoneBOT
minto#2500 was successfully banned.
livid haven
####ing bots
hoary moss
ID: 497468884815970314
supple mica
ID please
tropic stream
449296944528097281
shell inlet
-ban 497468884815970314 dm ads
cerulean fulcrumBOT
Banned tortuga#0684
hoary moss
how many bans do you have 😭
shell inlet
-modlog 449296944528097281
cerulean fulcrumBOT
ninjamius#2903
tropic stream
13838@hoary moss
shell inlet
-ban 449296944528097281 dm ads
cerulean fulcrumBOT
Banned ninjamius#2903
ripe depot
534444042927472640 @neon galleon
zinc oracle
-b 534444042927472640 dm ads
cerulean fulcrumBOT
Banned DooperSnoopee#4806
wild stoneBOT
DooperSnoopee#4806 was successfully banned.
wispy swallow
Discord mass DM service from 571143654853312513 too
swift elbow
distant hare
limber kestrel
zinc oracle
-b 647906080973652002 dm ads
cerulean fulcrumBOT
Banned Tin_Foil_Hat9#3723
zinc oracle
-b 571143654853312513 dm ads
cerulean fulcrumBOT
Banned Joselly#5670
zinc oracle
-b 337611264241172482 dm ads
cerulean fulcrumBOT
Banned DarkSide#5102
zinc oracle
-b 751246211826188439 dm ads
cerulean fulcrumBOT
Banned pelaez#3871
low matrix
shell inlet
-ban 699569478706528317 dm ads
cerulean fulcrumBOT
Banned mj#0341
shell inlet
-ban 1039355291730448464 dm ads
cerulean fulcrumBOT
Could not find that user on discord at all.
simple niche
huh
shell inlet
@median mica