support

[ember plover]

Does the bot page not allow custom css anymore?

[next kestrel]

it does

[ember plover]

How can I select the :root variables then? I tried doing this, but it doesn't work

:root {
  --top-gg-colors-bg: red;
}

or is the css limited to the bot body's scope?

[next kestrel]

i believe its limited to the body scope

[ember plover]

Doesn't look like even changing anything works

I've tried selecting everything I could think of including body

[next kestrel]

are you using it withing html using <style> tags or are you just pasting your css in the description box?

[ember plover]

Using within a style tag

[next kestrel]

that's weird, give me a few minutes

[next kestrel]

Hey there, it looks like targeting elements from your own markup works fine, although when I tried to target elements set by the site itself, it does not seem to work. I believe this behaviour is intended

[uneven nexus]

login

[next kestrel]

Use a different browser

Additionally, clear your browser’s cache

[uneven nexus]

Thx

[ember plover]

so, I'd be limited to text formatting and such?

[next kestrel]

Yup

[ember plover]

[pseudo saddle]

Hey are votes getting reset everymonth?

[next kestrel]

Yes, they reset at 12 AM UTC, if you’re still seeing votes, those are from the previous month, they’ll become 0 after you receive the first vote of the new month

[small pier]

Hello, I was wanting to know if I could readd a bot, That I took off the site about 1 year ago would that be possible?

[sturdy swan]

Yup

[small pier]

That is great to hear

[sturdy swan]

If you already have it listed, don't remove and add it again

If it's not listed yet, feel free to do so

[small pier]

Alright

[sturdy swan]

Is my bot tested?

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

-support

Anyways, thanks Luca

Please keep this channel on topic, such as Top.gg support.

If you want a cake role you can ping a moderator in #general - and happy birthday

[sturdy swan]

How much time it takes btw

[sturdy swan]

1-2 weeks

okk

[mortal orbit]

I do not think that this is a convincing reason to reject the bot because the command contains of server info and i think with the server info " here's your invite link to the server " it's just a private link to the server members

It's just a review

And it's never considered a privacy breach

[sturdy swan]

Hey there, the Discord Developer policy prohibits such 'features' that create a backdoor to a server without the owner consent and considers them as a privacy breach

If you wish to dispute the decline, you will need to contact the reviewer in DMs which is @floral pagoda

Though I can already tell you it will not be useful in any way

If you want to dispute the privacy breach part, you will need to contact Discord as they are the ones who considers that as a privacy breach - and here once again, I doubt they will change their stance on this

[rigid osprey]

Why does this message still appear?

[sturdy swan]

You can safely ignore it

[rigid osprey]

Ah

Okay

[sturdy swan]

It will stay there

[rigid osprey]

Thx

[sturdy swan]

Just visible to you so it's not a big thing

No problem

[wispy gust]

What happens if i delete @small lantern bot from my server?

[sturdy swan]

It won't be able to fetch the statistics and won't be able to display them on the website.

[wispy gust]

Ok

I dont delete bot

Bot

[sturdy swan]

It may also lead to the server being removed from the website if you look at #mod-logs sometimes servers get removed because the bot can't get an invite link to your server

[warped kestrel]

I had 66 votes, why is it now only 2

[sturdy swan]

Votes reset every month

[rotund snow]

How i get top.gg dev token?

[sturdy swan]

You go on your bot's page then click "Edit", after that switch to the "Webhooks" tab and you will see it

[rotund snow]

Thx

[distant moat]

I have a problem can someone help me Please

[brittle orbit]

Sure thing!

[distant moat]

It doesn’t want to put my bot on top.gg 😭

[brittle orbit]

Clear your cache

-cacheclear

[distant moat]

Ok

It doesn’t work

[snow frost]

Please what does this message mean?

Thank you to the team that evaluated my bot

🌹

[distant moat]

Doesn’t work

[snow frost]

Thank you very much for agreeing to put my bot on Top. gg
@floral pagoda

🌹

[snow frost]

But what does this message mean? 🙂

[inland grove]

Is entirely revamping a bot and its page allowed?

[snow frost]

?

[inland grove]

Like I want to entirely change concept of my old bot, if it was, for example, economy related, I would like to make it 100% moderation related now.

[snow frost]

I want to keep my bot as is

[sturdy swan]

You can safely ignore it :)

[snow frost]

👍🙂

[distant moat]

How can clear my cache Please ?

[sturdy swan]

Here you have instructions

#support message

[dusk iron]

id : 1008292070408077335

[steel bobcat]

heyo
is there a delay time between when a bot page is refreshed and when it appears in rankings/votes?
cause Tofu is supposed to appear here:

[proven glade]

I asked about api in togg api channel but no one answer my question

[sturdy swan]

Patience is part of being a developer, someone will reply - simply wait a bit more

[proven glade]

Yeah you are right

[undone tide]

I think there has been a mistake while approving my bot, how can I contact the reviewer?

[sturdy swan]

Via DMs

Reviewer is @desert plover - in case you need that

[jaunty yarrow]

What mistake

[undone tide]

Thank you, I'm talking to them right now

[undone tide]

they thought the bot had no features

[distant moat]

But i have already clear my cache

[jaunty yarrow]

Ohh

[sturdy swan]

Try to use another browser, for example Chrome

[steel bobcat]

^

still hasn't been resolved

[floral pagoda]

Based on what do you think it is entitled to be there?

[distant moat]

Ok

[steel bobcat]

based on its votes

[slender falcon]

thats polled hourly - I help develop dblstats.com

top.gg has caching

[steel bobcat]

yes
but the error is on the site

the top.gg one

[slender falcon]

Its not

top.gg and dblstats.com are not affiliated in any way shape or form

dblstats merely uses data provided by top.gg to provide hourly statistics

top.gg uses methods of ranking and algorithms we dont

[steel bobcat]

I wasn't using it to suggest that its ranking is based on that, but as an extra piece with top.gg's own votes

[slender falcon]

yes, top.gg ranks by votes mostly but there is almost definitely other factors

[steel bobcat]

aka it should be here
it was, but it disappeared when it was edited

meaning that top.gg has a bug, I can only assume

[slender falcon]

Its likely to do with their ranking algo

[floral pagoda]

You have 6000 votes on the first day of the month?

[slender falcon]

also this ^

yea they do Dom

https://dblstatistics.com/bot/792827809797898240

[steel bobcat]

yes

[slender falcon]

something likely happens with rankings if you edit the bot

give top.gg 12-24 hours to catch up and it should return

[floral pagoda]

Crazy! 😳
But yeah, I do not see your bot. Which tag are you referring to? Economy?

[steel bobcat]

ok gotcha
it's irregular but thanks for your help

[steel bobcat]

it's on most of the popular tags as well as top
and thanks!

[slender falcon]

yea, I agree but as far as I know, its more to do with traction rather than total votes

so give top.gg time to recalculate your ranking position and see if it shows back up

[steel bobcat]

aye but changing the pfp shouldn't matter at all

[slender falcon]

It shouldnt no

but top.gg has some fascinating bugs

[steel bobcat]

they do indeed

[slender falcon]

if you need to report it, send an issue over here: https://github.com/top-gg/issues/issues
if it hasnt been fixed in 12-24 hours ofc

[floral pagoda]

Site may has some problems with sorting at the moment

[slender falcon]

^^

its the first day of the month

ranking gets messed up quite a bit

[floral pagoda]

Yeah, I bet it will be sorted soon

[slender falcon]

https://img.pyrocdn.com/DO_Fyw30.png

[steel bobcat]

aye that's true, that also happens

[slender falcon]

you can see this on dblstats

[floral pagoda]

I would suggest we just give it some time, maybe even 1-2 days, and check back

[slender falcon]

^^

12-24 hours tends to normalize though

[steel bobcat]

aye will do
just affects getting servers/users

[floral pagoda]

It won't harm your bot anyways, based on the votes you already have!

[slender falcon]

from my experience

[slender falcon]

every bot gets affected generally

[steel bobcat]

[slender falcon]

wouldnt worry as its only the first day of the month and your vote ingress seems consistent

[steel bobcat]

thank you for everything, also good job on developing the db site, it's interesting

[slender falcon]

thanks we should add a notice on the first of every month explaining why rankings get messed up on vote listing, might be an idea for top.gg too.

Something along the lines of:
Rankings may be unreliable for the next 24-48 hours due to votes resetting. If you don't see your bot here please try again later

it happens with ranking resets tbf

though your bot seems fairly popular and has consistent growth!

[distant moat]

Okay

[snow frost]

@floral pagoda
I have a simple question

[sturdy swan]

Ask, no need to ping a random staff member

[distant moat]

It dosen’t work 😭😭😭

[earnest wraith]

help whenever i do a command or anything like that my bots do say something but like its blank but its hard to explain😭

[snow frost]

OK, I'm sorry. Are you Top. gg posts bots

[sturdy swan]

#development

[sturdy swan]

What do you mean?

[snow frost]

Example Top. gg publishes bots on its own site

[sturdy swan]

You can publish bots on our website, yes

[snow frost]

👍

thanks

[distant moat]

Can someone help me ? 😭

[sturdy swan]

Describe it more precisely please, provide a screenshot or screen recording for example

[sturdy swan]

What is that?

Can you take a screenshot of the entire page so that it's readable and not fully blurry

[distant moat]

I

💨

[distant moat]

Please

😭😭

[sturdy swan]

I am shooting, there are other staff members that can further help you if you have patience and wait

[next kestrel]

try clearing your browser cache or use a different browser

[distant moat]

I have already clear cache ang use and different browser but i am going to try with edge

[next kestrel]

does your description contain any html?

[distant moat]

No

Emojis

[distant moat]

Emojis is html ?

[next kestrel]

nope, just wanted to confirm because having invalid html or having any script tags does not allow you to save

[distant moat]

Ok

[next kestrel]

in your case, try logging out and logging back in too, if none of the above things work

[distant moat]

Is good

Thé bot has Been submited

[zenith sable]

Is there a way to change the image for my bot on TopGG? It appears the site lost the image for my bot...

[empty token]

Hi, I got a question. I had a small mistake in my bot, but I fixed it. I was going to re-apply, but I realized I have to do the whole form again. I spent almost an hour doing it the first time, is there any way you guys can give me my long description from last time?

[wild stone]

@zenith sable

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[empty token]

oh no

alright

ty

[zenith sable]

this didnt seem to work, ill give it a couple hours though just in case its being slow?

[zinc oracle]

Its probably just browser cache.
https://i.imgur.com/hwXPTl3.png

-cacheclear -d

thanks luca

ctrl + f5 to clear browser cache

[versed cedar]

responds back welcome

that would be a bit weird ngl

[zinc oracle]

-say you're welcome @zinc oracle

😔

[zenith sable]

it was because I didnt do the second step 👍

[versed cedar]

responses back You're welcome @zinc oracle you are my favorite human

[zenith sable]

helps to properly follow instructions

[obtuse scarab]

Hey, is there anyway to get a bad review removed from my bot's page if I think it's not really applicable? (had to do with the bot not being able to be added to more servers due to not being verified, and has since been verified)

[sturdy swan]

Hey, if you believe the review is violating our guidelines, you can DM a moderator about it and they will proceed with your request

[obtuse scarab]

cool cool thank you!

[sturdy swan]

No problem

[sturdy swan]

Uh man!
It's taking too long
for my bot to process on top.gg

::(

[sturdy swan]

You submitted your bot yesterday, 1 day ago

It can take up to 2 weeks, 14 days

[sturdy swan]

2 days, i submitted day before yesterday

[sturdy swan]

dayumn

1 day, 2 hours and 30 minutes

You still got ~12 days maximum to wait

It won't take long, focus on something else and then one day you will get a response

Oh lol

Sorry

I am little Dumbo

[sturdy swan]

Okk

[ruby willow]

what is this

[sturdy swan]

That means your will be reviewed as stated in our review process support page - https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[ruby willow]

How do I know if it is acceptable or not?

[sturdy swan]

-notified

Much love Luca

If your bot is declined, you will get a DM and pinged in #mod-logs

If your bot is approved, you will get a DM, get pinged in #logs and get the green Bot Developer role

[sturdy swan]

PS: It has been declined couple hours ago

See #mod-logs message

If you want to dispute your decline, DM @desert plover

[pastel skiff]

any support for auctions ?

[gentle garnet]

#auctions-support

[versed cedar]

are you logged in?

[viral terrace]

Help

Every time this pops up

Can u pls help me out

Can't even grind anymore ;-;

I clearly don't need to update discord could anyone seriously help me much appreciated

U can see it urself

[cobalt sleet]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[jade hatch]

I want to report an idiot DM'ing about using stolen credit cards
username: amb0913#3996
id: 1003595685741994114

[zinc oracle]

-b 1003595685741994114 carding scam

[wild stone]

amb0913#3996 was successfully banned.

[sturdy swan]

How to delete the discord bot in top.gg

[lethal bolt]

If you're the owner, you can delete your bot from the top.gg site.

[sturdy swan]

Ok

Thanks

[lethal bolt]

[sturdy swan]

But where to delete

[light quiver]

why my bot lost the votes ?

but not the other

[next kestrel]

If you’re on phone, click on the info tab and you’ll see it there

If you’re on pc, you will see it on the right side of your bot page

[next kestrel]

Votes reset every month, it shows up to be reset only when you receive the first vote of the new month which explains why some bots still do have votes and some have them reset

[light quiver]

what do you think it sometimes it dosen't rank at top if the bot has highest rate of votes

[next kestrel]

If you refer to #954488568967995472, it will take up to 1-2 days for it to display properly after votes reset

[wise token]

Why are my votes disappearing i has 27+ nor sure exact number now i have only 6

[long ferry]

votes reset

-resetvotes

screw this bot

[wise token]

So there are really servers getting 12k votes?

In when does a vote reset?

[coarse vault]

it reset today

first of each month

[wise token]

Oh so they are good for a whole month

Ok

[coarse vault]

yes

[wise token]

Alright thanks

[honest spoke]

i got a scam about a stolen card
id is 997865536685875240

and there's many more, too many to take screenshots

many more like it goes on and on not like there many dms

[thick wren]

I reported this bug on these dates

09/06/2022
07/02/2022
04/03/2022
03/26/2022
02/01/2022 (to your former CEO Veld)
09/30/2021 (to Xetera)
06/15/2021 (to Odin)

and STILL not fixed? is this a joke or what?

https://top.gg/tag/turkish
https://top.gg/list/top?page=8

[kindred nymph]

Mods arent replying help pls

[sturdy swan]

We are volunteers and have other things to do in our life than checking all the time our Discord messages, especially during weekends

Give them up to 48 hours or a bit more since we're in weekend to respond, if they haven't responded you can send another message asking for status and make sure you sent your message directly and not just "Hello"

[stone grove]

What was your filter?

[thick wren]

I'm not using a filter, just check these two links
https://top.gg/tag/turkish
https://top.gg/list/top?page=8

[narrow hound]

997349522437058682

message is way longer including more description and screenshots, but that would flood this channel lol

[steady finch]

thank you

[steady finch]

thank you

[kindred nymph]

It's been like 4-5 days

[next kestrel]

reviews are currently disabled at the moment

[sturdy swan]

What have you sent them

And I think it's been 3 days and you've DMed them during weekend so they probably are doing something else than being on discord during weekends

If you wish you can DM another online moderator now

You cannot delete, edit or report them

If you want to get a review deleted or report it, DM a moderator

If you look at my roles, I'm not a moderator

See on the right what moderator is online

Just DM them when you need it to be done, no need to ping them here about something to do 'later' as it's very vague and they might not be available anymore 'later'

If they can, they will reply to your DM

[zinc tangle]

how do i know if someone added me to a team

[sturdy swan]

No problem

[sturdy swan]

If someone invited you, when you're logged in on the website you will see a "1" on the top right corner over your profile picture

[zinc tangle]

ok thanks

[sturdy swan]

No problem

[exotic brook]

hey there, my server on top.gg is locked for some reason and the reason states it's because of underage dating. which in my case of the server, my server is not a dating server as it it stated clearly in my server that it's not an edating server whatsoever. I want my server to be unlocked to reach out to new people and grow. is there anything that can be done?

[sturdy swan]

Hey there - if you want to discuss your lock, please DM @dreamy abyss

[exotic brook]

okay thanks

[kindred nymph]

Hmm

[exotic brook]

I have been trying to add my servers and some other servers on top.gg and it doesn't go thru is just say "your project is under process" and then all the saved details and everything is gone. I have been facing this issue since 2 days or so on.

[rugged sable]

hello

[sturdy swan]

-support

Thanks Luca

Anyways, keep this channel on topic such as Top.gg support - thanks

[rugged sable]

?

[sturdy swan]

Ignore that, usually it sends a message saying this 👆

[rugged sable]

ok, i want to put a banner so i enter the imgur.com URL but its giving me this

Images can only be served over https from imgur.com or i.imgur.com

[sturdy swan]

What is the URL you're trying to put

[rugged sable]

imgur.com/aR6vAn1.gif

[sturdy swan]

Renaming the gif to png or jpeg won't do the trick, just as side note

Response header will still be content-type: image/gif - so upload a PNG or JPEG file on imgur and use that instead

[rugged sable]

Okay Thanks you.

[sturdy swan]

No problem

[kindred nymph]

whats top.gg user id

where do i find it

[sturdy swan]

You can go on https://top.gg/user/me and then you will see it

[kindred nymph]

thank

[sturdy swan]

Use another browser

[exotic brook]

:))

[long ferry]

server shows up finr

fine

[orchid adder]

Where does the top.gg deposit money go ??

[sturdy swan]

Hey please ask that question in #auctions-support

[zinc tangle]

is the preview glitch fixed

[long ferry]

it is not

[pastel skiff]

#auctions-support .. any one ?

[long ferry]

just to note: preview not working does not impact making edits on your bot page/server page, you are still able to save changes

[zinc tangle]

https://top.gg/bot/add i cant press next step button while in the first step

[sturdy swan]

What have you filled?

[zinc tangle]

only entered my bot id and pressed the find button, on the other button (Next Step), i cant press it

i refreshed page and restarted my browser but it didnt work

[sturdy swan]

Try clearing cache

[zinc tangle]

k

@long ferry ads

[zinc tangle]

still not working 😔

[long ferry]

try a different browser

[pulsar rock]

Is there a reason bots with less votes are showing higher on the list than bots with higher votes for a certain keyword?

I thought it's based on the number of votes

[gloomy shell]

It's because the vote reset happened recently and the first few days after the sorting may be a bit funky due to caching

[sturdy swan]

cc @thick wren ^

[thick wren]

"first few days"
it doesn't only happen in the first few days, always buggy

[gloomy shell]

We fixed it two months ago for the majority of the month. It was posted in #954488568967995472 - however we know that it is buggy the first few days due to the "reset" actually only happening when the entity gets another vote.

We hope to fix this inconsistency eventually, but for now it is already fixed a majority of the time.

[obtuse scarab]

Hey xiuh could I get some help with a review? Haven’t been able to get in contact with any mods and saw you typing!

[gloomy shell]

I'm not really available right now, I'm sorry. If someone doesnt get back with you in 3 ish hours I'll be available then

[obtuse scarab]

Alrighty thank you!

[lethal bolt]

Hey do you want help about Bot Review?

[obtuse scarab]

yeah, I was told I needed a mod's help to get one removed though

[long ferry]

A review made on a bot/server

DM any available mod

[obtuse scarab]

yeah I've already tried dming 3, are you available?

[long ferry]

I am not, ni

no

[lethal bolt]

Can you wait like 5-10 mins

[obtuse scarab]

oki! i await a response from one or till xiuh is

[obtuse scarab]

i dmed two about 6 hours apart yesterday, and one today

oh you were asking if i could wait that for you hah, i think i need a mod and not just a bot reviewer but thank you

[sturdy swan]

yes, you need a moderator for that

[obtuse scarab]

yep yep got a response so all set!

[severe nexus]

@severe nexus

[ruby willow]

how i see i`m accepted or no

[sturdy swan]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[lapis fox]

How to add someone in my bot to show with me as developer

[sturdy swan]

You need to add the bot to a team and add the other user in that team

[lapis fox]

like transfer ownership to team right??

[sturdy swan]

https://support.top.gg/support/solutions/articles/73000510559-teams-overview

Here is an article on how to do it

[lapis fox]

One more question if i add someone he can delete the bot from top.gg??

[sturdy swan]

See the section

What Are Team Roles?

Every permission of every role is explained there

[simple spear]

I tried to add my server

But he always says now that he can't find the site

Is this the right channel, Or should I ask in #topgg-api?

[sturdy swan]

This is the right channel
Though I cannot help you, you can try to resubmit your server after deleting it, if you've already done that wait for someone who can maybe help you more - I also see 404 on my end

Sorry for the inconvenience and not being able to help ya

[simple spear]

I will wait

[empty token]

<@&817055174613794826> I spent an hour, and I have tried adding a bot almost five times. Whenever I try adding a bot, this happens:

The next step button becomes greyed out but everything required is filled.

[long ferry]

you may be missing fields that are required to be filled out

everything above the optional section should be filled out

check for red text

[zinc oracle]

headline, long description, prefix, and at minimum 1 category is required yeah

[vocal nacelle]

it doesnt appear my server

i cant put it

idk how

hello??

someone there?

[long ferry]

use the refresh servers button, then logout and back in

[vocal nacelle]

Thanks!

it worked

[signal marsh]

@long ferry Can you help me, no one ever clears my doubts here.

[grizzled comet]

Heyo, I submitted my bot to be on the bot list and it just got removed without anything, no “sorry we can’t accept your bot because…” so I just wanna know if there’s any way to get a notice on why or what the submission process is

Yeah I just noticed lol

[cobalt sleet]

Lol

Sorry our bot is experiencing issues

Basically you can search #mod-logs for the ID

[grizzled comet]

It’s alright, I’m new with coding and just wanna get it out there

Need to fix some stuff up and I’ll re add it cuz it doesn’t seem as hard

[spiral ridge]

How this thing works.

Even it is pending we can write reviews??

[shell inlet]

the owner has access, so yes

only you can add reviews

[sturdy swan]

Hey guys

Iam having trouble submitting my bot again

I have tried all methods

Used two different browsers

But still the same thing please help me

The thing is that when i submit bot it goes back to step 2

To clarify for people that may help, the user refreshed the site, cleared cache and switched browsers hence also logged out and logged back in - just so that you don't repeat that; I'm kind of out of ideas

[next kestrel]

does your bot description include any html?

[rancid linden]

Hie, just wanted to know, how will I know my bot is approved? Cause if the bot gets declined, it'll log in #mod-logs ...

[next kestrel]

-notified

[wild stone]

@rancid linden

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[rancid linden]

Thanks ✌️

[sturdy swan]

Worth mentioning that you might not get a DM - bot is having some issues for the past few days

[rancid linden]

Okay 👍

[sturdy swan]

No bro

[next kestrel]

Did you by any chance, spam click buttons on the site while submitting?

[sturdy swan]

No bro

I faced this problem only when i had do re submit my bot

[spiral atlas]

I have this POST request running on my localhost port 3000
What url do i put on the top.gg site to test if its working?

[spiral atlas]

u there?

[sturdy swan]

Hey please use the #topgg-api channel for that and don't ping staff members randomly

[sturdy swan]

Sir can you do it manually?

Do what?

Can you get my bot to yhe site manually

No I cannot do that unfortunately, please wait a few hours before resubmitting, there may be some caching issues.

Ok

I try maybe now

Once you've waited a few hours make sure to clear cache once again, eventually log out and log back in

I try now

No use bro

@sturdy swan shall I try with another account

I'm afraid that won't be helpful, but you can try if you want

Have you cleared cache again?

[atomic mural]

hey my bot just disappeart from my profil

i think it got declined

how can I see that?

[sturdy swan]

Correct, see #mod-logs message

[lavish fog]

check the mod log channel

it should have pinged

[sturdy swan]

If you want to discuss the decline feel free to DM @toxic zephyr

[lavish fog]

Krypton, where are the rules that you guys follow to decline/approve a bot?

and can we see it or not

[sturdy swan]

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

Here

[lavish fog]

thank you

[atomic mural]

ok thanks
yes the code is the same he is right but I thought maybe trie it because it's German and has some other things as the github

[sturdy swan]

Yuh, DM Alexander about that - you will get more information about it

[atomic mural]

ok

[sturdy swan]

Yea bro

[sturdy swan]

What have you filled in the different fields

[sturdy swan]

Like what was required

Screenshot?

Yea thats it

And at the top?

Her3

Interesting, don't see anything that could block it - maybe try with a different long description without special/weird characters

Humm

You can also try to clear cache then log out and log in again

Can't help more than that, maybe someone else can later. Sorry for the inconvenience

I try do with an different acc

Oki

[sturdy swan]

PS: Make sure you clicked on that

https://media.discordapp.net/attachments/767390925051133984/1026436315513884682/Skjermbilde_2022-10-03_kl._12.10.55.png

[sturdy swan]

I changed my bot's name & it hasn't updated on top.gg

is there anything that I'm suppose to do?

ping me when u reply

[sturdy swan]

-refreshdata

-refreshdata

?

2 sec

Bot is offline so reply doesn't work

💀

i see

oh got it

thanks @sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal (https://discord.com/developers/applications) and not the application's icon / name.

No problem

yes it worked

thank you again

:>

awesome

[exotic wagon]

@next kestrel sorry, I'm just pinging you so I can dm you.

[light quiver]

unable to put feedback

[sturdy swan]

That doesn't look like voting, can you try to clear cache though

[light quiver]

gotcha

worked after the cache

[sturdy swan]

awesome

[light quiver]

and by mistake i wrote vote

🥲

[sturdy swan]

No worries

With the video it was understandable

[rancid linden]

Will I be notified for when my bot is under the approval process?

[long ferry]

If your bot is approved:
You'll get a DM from @wild stone, a ping in logs and you'll be assigned the Bot Developer role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in mod-logs.

though unsure about the DM from Luca to be honest

just occasionally check if your bot was approved, refer to the pins for the current times

[rancid linden]

No, like how will I know someone is reviewing the bot?

[sturdy swan]

You won't

[rancid linden]

Oh wow

[versed cedar]

Why would you?

[long ferry]

You cannot know when we're about to review your bot. You could keep logs on your bot joining guilds though

[mint pawn]

850159316392738856

[warped vapor]

Quick question about the verification requirements, I noticed that this bot was denied for not having any features;

#mod-logs message

What commands wouldn’t count as features?

[sturdy swan]

Static commands such as !hello => "Hi"
Some commands that are not relevant for the user, such as botinfo, invite, ping, etc.

If you have something like serverinfo, userinfo, etc. where it provides useful information to the user or requires some user input such as !say <input> that's fine

If you've got some other clarifications needed ping me

[warped vapor]

Ah that’s fine then

I’m just worried how often you probably get bots with that !hello example

[long ferry]

yup thanks

[mint pawn]

👍

[warped vapor]

Also, my bot has a particularly… difficult to understand feature. I have provided documentation on this feature in the GitHub wiki page which is linked in the bot’s “about me” and in the top.gg description. Is that considered good enough to get accepted? Or do I need more directly linked documentation?

[long ferry]

that is enough for the bot reviewers to look into, yes

[warped vapor]

Great! I’ll work on making it more user-friendly later on

[deft monolith]

For some reason, searching "antispam" in the explore bar brings up mature content but clicking on #antispam returns the correct list

[long ferry]

yeah that shouldnt happen, thanks

[deft monolith]

no worries!

[elfin kraken]

Hello, I am looking for a bot that would allow me to edit a google doc page, and it would post it and update it on discord, does anybody know a bot with such feature?

[sturdy swan]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[elfin kraken]

yeah i totally joined a discord server before doing that

[sturdy swan]

Mmh?

[burnt cobalt]

Hlo i want vote logs with webhook can anyone tell pls ?

[sturdy swan]

@burnt cobalt #topgg-api

[frank plaza]

I wanna ask that after applying the bot in top.gg then how would I able to know that I had got added in top.gg?

[sturdy swan]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sudden light]

hi

[sturdy swan]

Need help with anything?

[sudden light]

oh sorry i thought it was general chat

#general

[sturdy swan]

No problem

[stoic socket]

also linked to #general message ^^

[lavish fog]

previously my bot got declined, i didnt get dm'd

[sturdy swan]

That's because the bot DMing currently has some issues

As you can see, it's offline now

So you won't get a DM - but you will still get pinged in #mod-logs

[lavish fog]

yea i do get pinged

[sturdy swan]

Awesome

[raw notch]

Hello please any developer I need your help now

[sturdy swan]

You already got told in #general that you are at the wrong place

[sturdy swan]

Please read my message

You already got told you are at the wrong place.

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[raw notch]

Please check the image and read

[sturdy swan]

No

We are not Discord, as said in the message above

[long ferry]

refer to the message above, it describes your issue

-verifybot

[sturdy swan]

Please read and contact Discord instead

[long ferry]

ffs

[lavish fog]

Bro, get it verified

[sturdy swan]

I took it down

[lavish fog]

like from stripe

check discord developer page

[raw notch]

How I will do it sir

[sturdy swan]

Again, this is not related to Top.gg so keep it out of here please

[lavish fog]

you should have gotten a link

[lavish fog]

what can i do bro

🙏

[sturdy swan]

Nothing, we already told them to contact Discord as we are not Discord

https://dis.gd/contact

[boreal forge]

Could anyone help me out with this little issue?
__"Your bot has a command $warn which requires KICK_MEMBERS. Please make sure your bot only requires permissions it truly needs." __

With what should I replace the requirement?

[gloomy shell]

Your bot shouldnt need any permissions to warn someone

you can require the user to have kick members, but your bot cannot

[boreal forge]

so I should remove the kick_members at my client permissions

[sturdy swan]

Exactly, in your code

[lethal bolt]

Yup

[boreal forge]

doing it rn thanks!

[sturdy swan]

No problem

[hushed stag]

@sturdy swan Sorry for mentioning, when you refer to the permission I don't understand a bit, the permissions were fixed before sending it and at the code level you can see

My bot is Froxy

[sturdy swan]

Hey, if you need something about your bot decline please DM me and I will reply whenever I have time

[hushed stag]

I understand, thank you

[sturdy swan]

wee @zinc oracle 🚑

[long ferry]

what are you experiencing when trying to add it

[sturdy swan]

Might be worth removing the unintentional invite

[long ferry]

use refresh servers, then logout and back in

[sturdy swan]

#support

[versed cedar]

?

bots cant have Administrator perms correct? as no bot should have reason too?

[lapis root]

bots needing the administrator permission itself for any commands is not allowed on top.gg no

[sturdy swan]

https://top.gg/servers/980987255889985597
can my server be unlocked i believe i have removed all nsfw

[shell inlet]

bot/server description supports html and markdown

-htmldesc

[shell inlet]

cc @fluid birch responsible mod

it's just a tag which displays this embed, ^

[sturdy swan]

question, how do you make your website appear in the bots description

[shell inlet]

read what's written on the embed

[shell inlet]

website as in whole functionality of your website appearing in top.gg's bot description?

[sturdy swan]

yes as in like how poketwo has its website showing in its description

[shell inlet]

see what I've linked In the description, using css, html and markdown

head to #development if you have any more doubts or use the cheatsheet provided in the embed

[sturdy swan]

what embed?

[shell inlet]

this

-ping

[versed cedar]

that bot is down more then a dead person being revied

[full ice]

hello, good afternoon, I need help, they charged me 882 MX to my bank account and I wanted to see why this happened

@real laurel Sorry for the mention but I need to clarify what happened please

[burnt cobalt]

Hello can anyone give bot code like carl bot replit.

[sturdy swan]

Please keep this channel on topic

[sturdy swan]

Who are "they"? If you mean Top.gg's auctions, please ask in #auctions-support

[static summit]

Hi, I need help with the website, I was just trying to vote for Karuta like any other day but it keeps saying I need to login to vote even when I'm already logged in (tried logging out and login again but still didn't work)

Why is this happening and how should I fix this issue ?

[sturdy swan]

Try clearing cache and/or using another browser

[static summit]

It still wouldn't work on Google Chrome but I used Safari and it worked, thank you so much ^^

[sturdy swan]

No problem, glad it worked

[ionic thicket]

when sorting options for reviews

[sturdy swan]

If you wish you can submit a suggestion at https://feedback.top.gg - they're always welcome

[distant moat]

I can no longer resubmit my bot even by deleting the cache and changing browsers can someone help me please ?

[sturdy swan]

What do you mean with "can no longer resubmit my bot"?

What error(s) do you face?

[distant moat]

when I click on submit it takes me back to step two and then when I go back to step 3 I can no longer click on submit

[sturdy swan]

Do you have HTML in your description?

[distant moat]

emoji ?

is HTML ?

[sturdy swan]

Overall HTML

[distant moat]

idk

[sturdy swan]

Like <b> stuff

[distant moat]

no

[sturdy swan]

Any weird/special characters?

[distant moat]

**

[sturdy swan]

Never something like ๖̶ or similar

[distant moat]

where is html here ?

[sturdy swan]

Looks fine

What have you filled in the other fields?

[distant moat]

yes

[sturdy swan]

What have you filled

[sturdy swan]

When you click on next what exactly happens

[sturdy swan]

Try to fill only

• Application ID
• Short description
• Long description
• Category
• Prefix

Put some random words in long and short description, you can always edit afterwards.

Make sure you clear cache, logout and login again - try using a browser that is not opera and not brave

[distant moat]

when I click on submit it bring me back to step 2 and now if I want to resubmit it it won't

[sturdy swan]

You need to check that..

[distant moat]

it's the same

[distant moat]

i have already clear cache and change browser 3 times

[sturdy swan]

Try that

[distant moat]

ok

[sturdy swan]

Don't forget the checkbox this time

[distant moat]

okay

no working

[sturdy swan]

Will ask the team around, will get back to you whenever I get a response

[distant moat]

okay thank's

[atomic finch]

I cant make a bid is it normal?

Button not active

[sturdy swan]

Hey please use #auctions-support

[atomic finch]

Okay thank you

[sturdy swan]

Hey am wondering. How many Days to bot get tested from Topgg?.. This a Question

[sturdy swan]

Up to 1-2 weeks - but it's around 2-3 days at the moment according to #mod-logs and #logs

[sturdy swan]

@distant moat Hey hey, can you try logging out and logging in again? Make sure you clear cache first Do you also have another browser to your disposal to try on it by any chance?

[distant moat]

I have chrome and Edge

[sturdy swan]

Try with Edge, it works fine for me. Can you clear cache there, login and try again?

[distant moat]

I havé already try with edge and clear thé cache

[sturdy swan]

Do you have another device maybe? Something like laptop, PC, phone, etc.

If so, try from that other device

Otherwise wait a few hours/days and it will probably get fixed with the time - we can't really do more than that and what I've already mentioned previously

Sorry for the inconvenience

[distant moat]

But it had worked with edge it’s just that my bot was refused and now it doesn’t work

[sturdy swan]

Then eventually that will help

There's nothing more we can do, I've asked around

[distant moat]

😭

[distant moat]

I have a phone

[sturdy swan]

Try there, maybe it works better

[distant moat]

Ok

It work thank

[sturdy swan]

Awesome

[sturdy swan]

Thanks!

[sturdy swan]

No problem

[sturdy swan]

Please give them up to 48 hours or a bit more to respond

Otherwise you can always try another moderator or send another message in their DM if they don't respond

She's apparently online now, maybe she will reply

We are volunteers therefore are either full time students or employed, you also messaged during weekend. Give her some more time

As said, we are volunteers - Top.gg is not our life If it is really urgent you can DM another moderator

[distant moat]

Why the bot lucas is offline ?

[sturdy swan]

It currently has some issues for the past days - will most likely be fixed soon

[distant moat]

✅

[zinc tangle]

im a admin of a team my friend posted a bot with that team but why i cant see myself on creators

what should be my rank to see myself in creators

[sturdy swan]

Hey, only the team name will be shown in the bot creator section

[zinc tangle]

oh i think he forgot to add bot to the team then lol
should we post the bot again to add the bot the team or there is settings?

[sturdy swan]

You can transfer a bot to a team, hold on I can give you the link explaining that

[zinc tangle]

thatd be cool thanks

[sturdy swan]

https://support.top.gg/support/solutions/articles/73000510559-teams-overview

Here There's a

How to Transfer Ownership of a Discord Bot to a Team
section

[zinc tangle]

thanks

[sturdy swan]

No problem

[twilit cradle]

Hello, when will the Comments 'Reply' function be enabled again?

[sturdy swan]

Hey - there is currently no ETA about that

[twilit cradle]

Oh, alright

[calm wagon]

y'all planning to do another hackathon ever?

[sturdy swan]

Hey there, our events are always announced in advance so you can take up the role in #966027989374627840 to know when there will be a new one - maybe there will also be other events you'll like

[verbal robin]

I tried adding a bot, the bot was private. I made it public, I still keep getting this. How long does it take for this to go away?

[gloomy shell]

30 ish minutes normally i believe

[verbal robin]

Alright, I'll come back if it doesn't change

Actually lemme check it rn

Oh it changed now, nvm

[gloomy shell]

[lavish fog]

bro everytime my bot gets reviewed it is offline :(

[next kestrel]

Your bot was declined just once for being offline

[lavish fog]

one silly mistake :(

lead to bot being declined

[sturdy swan]

Unfortunately you checked a checkbox stating your bot needs to be online during review, try to get a stable hosting provider. Next time it will most likely pass

[lavish fog]

yeah but whenever i am online the bot is online but when i go offline the bot sometimes goes offline and the time the review happens i sleep

[sturdy swan]

You'd need to use a hosting provider to keep your bot online otherwise we can't review it, and other users probably won't want to use your bot as it always goes down at some time

[lavish fog]

hmm yeah but it always doesnt go down

sometimes djs rate limits

theres no fault of my hosting there

[sturdy swan]

In that case you can get help in #development as you are probably not dealing with rate limits correctly

[lavish fog]

nah i have handled it now

but thanks

[sturdy swan]

Awesome Hopefully it will get approved this time

[lavish fog]

i wish...

[distant moat]

How can we know if the bot is accepted

[sturdy swan]

-notified

Thank you Luca

Give me 2 seconds

[sturdy swan]

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the Bot Developer role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs .

💡 Please make sure you have your DMs activated for this server.

Here you go

Note that a DM from @wild stone might not happen as the bot has some issues

[distant moat]

Ok thank

[sturdy swan]

No problem

[distant moat]

Your pp have a problem no? 😂

[sturdy swan]

Probably because I'm using a server profile picture and Discord mobile has some issues

[distant moat]

Ok

[tender salmon]

My account is schedules for deletion what do I do?

[long ferry]

if you have requested an account deletion, you will need to wait a week until you can re-use your account

once done, you cannot revert it

[rancid linden]

My bot just got approved, but I didn't get the role. Why?

[sturdy swan]

The bot distributing the roles is having some issues for the past few days

[rancid linden]

Ohh

[sturdy swan]

Just wait a bit and a moderator will give the role to you

[rancid linden]

Alrighty

[shell inlet]

given

[rancid linden]

Yeah!

[tender salmon]

Oh no

I need to wait for a week before I can retrieve it?

cries in dank memer

[sturdy swan]

What do you mean? If you mean approval, waiting time is up to 1-2 weeks yea

[floral pagoda]

No, account deletion, see above! :D

[tender marlin]

help.
can remove this flag, my bot was accepted a few months ago, but still there is a warning like this.

[sturdy swan]

Hey, you can safely ignore this - and it won't go away

It's only visible to you, so not a big deal

[tender marlin]

but my bot is not in search

[shell inlet]

can you give your bot's id

[tender marlin]

sure,
946985307826450433

[sturdy swan]

I can search and find it

It simply has a very common name and few votes, therefore it's very far down when searching

[tender marlin]

my friend say, can't find my bot 😦

[shell inlet]

tell him to scroll down

after searching "Musical"

[sturdy swan]

A lot

[tender marlin]

alrg thank

[sturdy swan]

No problem

[long ferry]

We're not discord, reach out to discord instead through https://support.discord.com

help & support

we cant help

[sturdy swan]

https://dis.gd/support

[south patio]

@sturdy swan

where is bot reporting

[sturdy swan]

We are not Discord - https://dis.gd/support

[long ferry]

if the bot is not on top.gg that is

[sturdy swan]

If it is on Top.gg use that button aswell

[versed cedar]

Sus

[distant moat]

You can édit all the bots ?

[long ferry]

dunno why edit shows up for krypton, but mods can edit bot pages

brs cannot

[sturdy swan]

I'm special

[gilded tartan]

Why am i not able to save changes? @sturdy swan

The 'save changes' option doesn't seem to work :c

[sturdy swan]

Hey hey, works fine for me Have you tried looking at the fields above if there are any errors?

Otherwise clear cache and try again, eventually logout and login again if needed

[lavish fog]

it has happened to me, like sometimes when u hover over the next step/ save changes button it will show up as a click type of cursor

[gilded tartan]

I don't think there are any errors - i filled in all the slots except the optional ones
Let's try clearing the cache then

[gilded tartan]

Well, how'd you fix it then?

[sturdy swan]

Is it not clickable or not doing anything after clicking

[gilded tartan]

Oh, it's not doing anything after clicking :'c

[lavish fog]

zooming out

control and dash

[sturdy swan]

Yeah try clearing cache / logging out and logging in again / user other browser

[gilded tartan]

Already tried using 2 diff browsers - Chrome and Firefox - nope, not working -
Let's give clearing cache a go then

[lavish fog]

try mine if that doesnt work

[gilded tartan]

Alrighty C:

[sturdy swan]

Zooming out won't change the effect of a button though

[lavish fog]

it worked for me many times tho

[gilded tartan]

Exactly what i was thinking aha

[sturdy swan]

If it's clickable and not doing anything, other issues

If it's not clickable, then zooming out and/or scrolling can help

[lavish fog]

yeah

it was not clickable

[sturdy swan]

Though I've asked if it was clickable or not, confirmed it was clickable just not doing anything

Hence zooming out and/or scrolling won't help them

[lavish fog]

oh

ohk

[lavish fog]

sry for off topic question but will u play codm in the top.gg like event smh

[sturdy swan]

Unfortunately will won't be available that day, at military

[lavish fog]

o

[gilded tartan]

IT WORKED! @sturdy swan @lavish fog

[lavish fog]

lets gooo

[gilded tartan]

Btw, my server's been added to the site - then why's that not showing up when my friends are searching for that? o_O @sturdy swan

[sturdy swan]

Oh might take a few minutes or hours for the changes to appear for everyone

[sturdy swan]

Glad you got it working

[south knoll]

how do i add my server to top gg

[sturdy swan]

https://top.gg/servers/new

[south knoll]

ten what do i press

then*

[sturdy swan]

Are you the owner of the server?

[long ferry]

refresh servers then logout and back in

[south knoll]

yes

[sturdy swan]

So what said above yup

[south knoll]

ok

[dense monolith]

#support

[wild stone]

@dense monolith

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[static shoal]

Hello

How do i add my server to top.gg

[sturdy swan]

https://top.gg/servers/new

If you don't see your server, make sure you are the owner of the server and then

1. Click "Refresh servers"
2. Logout
3. Login

[dense monolith]

@wild stone i need create ticket

[sturdy swan]

Ask your question here, @wild stone is a bot and won't reply to you

[static shoal]

Thank you

[sturdy swan]

No problem

[static shoal]

How do i bump my server?

[sturdy swan]

That is not possible, you can use auctions though see #auctions-faq

[static shoal]

So will my server appear on the list of top.gg ?

If not. How ?

[sturdy swan]

It will

That will always happen, you can use auctions to get more attention to your servers

[static shoal]

is it like something i have to pay to promote my server?

[sturdy swan]

Exactly, those are auctions

You can read more about them here https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

[severe robin]

Why I can't add my server on discord listing?

[sturdy swan]

What is the issue you're facing?

[severe robin]

Everytime I am filling up the form , it goes back on the second step and filling up again

[sturdy swan]

Are you using some HTML in the description?

[severe robin]

Yes the website

[sturdy swan]

Mind sharing the code you're putting? There might be something wrong there

[severe robin]

Now I am ive checked my profile and see that it was there

And see this

So I filled up again

and do the same error,

I tried to save the form

but when I go back it was gone

[sturdy swan]

What have you filled in the different fields?

[severe robin]

and I need to start all over again

Short description
Long description
Categories
languages
website url

[sturdy swan]

What do you fill in the different fields, what's the content

Especially the long & short description

[severe robin]

For short description

This is the Official Discord of LatestAnimeNews!

For long description

This is the Official Discord of LatestAnimeNews! We’re just a small team of anime fanatics on the mission to post daily anime news for our fellow Otakus.
You may also find us over at Twitter.

We aim to create a community for like-minded people. (◕‿◕)♡

categories are anime/animebot/news/prizes

[sturdy swan]

All righty so try to clear your cache and edit the server again

[severe robin]

I'll try

[sturdy swan]

If that doesn't work, try to logout and login again after clearing cache - if that still doesn't work, try another browser and/or another device

[severe robin]

Got it.

[sturdy swan]

@zinc oracle

[lethal bolt]

Bruv

[glass sinew]

hey, i checked my bot page today after a big while and noticed that my bot doesnt have its profile picture on the page, i cant find any button to change or set it, does anyone know how to have it appear?

[sturdy swan]

@zinc oracle as well

[sturdy swan]

-refreshdata

Hold on

Need anything else? Or is that enough

[glass sinew]

i did it, didnt work

[sturdy swan]

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

User ID

1016008885544431648

[sturdy swan]

If you did both steps, give it a few minutes like 30 minutes to an hour

[glass sinew]

worked thank you!

[sturdy swan]

Awesome

[gloomy shell]

Please dm them

[sturdy swan]

Hey there, feel free to DM me

[calm wagon]

ik and i do have the role which you could check lol, I'm just curious if there's any plans or if they're more event-by-event decisions and you don't know in advance what an event will be

[sturdy swan]

Currently there are no plans otherwise you would've been informed, maybe in the future

You get the announcements event-by-events yup

We don't have some schedule or something like that where you can get more information on it. Best is the role and you will be informed about everything

[calm wagon]

ight

[long ferry]

You can make a suggestion regarding that though, through https://feedback.top.gg

[calm wagon]

feedback platform doesn't allow login with discord? sad

[plain aspen]

Can I talk to an official from dm.

I will add bots from my company account and I wonder if the approval can be accelerated.

[versed cedar]

can someone check a domain for to make sure Im not the only one getting the 502 error

[long ferry]

-support

not in this channel

[vernal lintel]

1006192862586740908

[long ferry]

contact support @ https://support.top.gg though I doubt we do that

@sturdy swan

[versed cedar]

sorry didn't releasee it was support

[long ferry]

banned thanks

[normal narwhal]

anything borked with voting rn? wondering if it’s an us issue or topgg

[long ferry]

what issues are you experiencing rn

[normal narwhal]

vote rewards not distributing

[long ferry]

tried voting on 2 bots, both either rewarded me with currency or sent a notification

so can't seem to reproduce

[normal narwhal]

yeah it seems to be us, thank u for ur response !

[light parcel]

i cant edit the server i added after the server owner has logged into top.gg themselves, id like to know if thats standard behavior

jtbc i help moderate it, in case yall suspect me lol

[long ferry]

are you an administrator on that guild (aka having a role that grants administrator)

[hoary basin]

i can't delete an announcement, delete button doesnt do anything

idk if it's a caching thing but when I edit one and save, it says success but doesn't show the new edit

also, can html or markdown be used in announcements?

[shell inlet]

currently it's not possible, no ETA when it will be possible

[hoary basin]

so edit is out of the question too then?

was able to create announcement on server, but not on bot. whole thing seems buggy

[shell inlet]

yeah unfortunately edit is not an option too, have to wait for a while to remove those

[shell inlet]

and no that's not possible

[gentle portal]

Can anyone suggest the best method to report invalid / unfounded reviews on a bot listing?

[long ferry]

dming a mod, if the reviews do not violate our guidelines, they will not be removed

[gentle portal]

I don't believe they do, it's just not a true review.

[sturdy swan]

Dont get a email...

[floral pagoda]

Have you checked your spam folder?

[soft copper]

i am getting banned from top.gg when i vote the bots

I cant login

its been 3-4 times

[sturdy swan]

Try clearing cache, using another browser and/or using another device

[soft copper]

Same another browser amd device

[soft copper]

cleared cache

[long ferry]

you were likely ratelimited, try again later

[soft copper]

okay ty

[sturdy swan]

can some1 explain how bots are sorted in tags?

[long ferry]

at the moment #954488568967995472 message

[sturdy swan]

Is there a chance I can get a quick confirmation?

Confirmation of?

[sturdy swan]

Yes

Approval to add bots to the system.

[sturdy swan]

Well.. What confirmation do you need?

[sturdy swan]

Approval to add bots to the system.

You don't need an approval to add your bot

You can add your bot, then we will review and either approve or decline it

[sturdy swan]

top.gg?

https://top.gg/bot/add

[sturdy swan]

I have a bot in my personal account, but I am re-creating a bot in my company account because of Discord.

[sturdy swan]

That doesn't change that you need to submit your bot here

[sturdy swan]

Okey

[zinc tangle]

i sent server count to the top.gg but it still hasnt added to details section
how many mins does it take to refresh

[sturdy swan]

Heya Can take up to 30 minutes to an hour

[zinc tangle]

thanks

[sturdy swan]

No problem

[zinc tangle]

do i need to press refresh data

after 30 mins

[sturdy swan]

Nope, not needed

[zinc tangle]

k ty

[sturdy swan]

Everything will be automatic

[sturdy swan]

Yes everything...

Can't seem to find a single one of those 3 send messages (and sorry for ping reply)

Hey there @sturdy swan
Please use this channel for its actual purpose which is support for the website Top.gg - thanks

If you want to engage and talk you are free to use #general but not this channel

[vital flame]

I want to delete server from top.gg/servers but when i type "DELETE" it says

[sturdy swan]

Try clearing cache otherwise use a different browser

[sturdy swan]

As it says - you now need to wait for your bot to be reviewed by us

The process may take up to 2 weeks

But at the moment it's around 2-3 days

[sturdy swan]

No, it can't.

Yes, that's how it works.

It is like that for everyone and will be like that for you as well - no exceptions will be made

There is a queue, you need to wait your turn

[sturdy swan]

There is no difference between the bot in my personal account and the bot in this account.

So? The reviewal process still takes the time it needs to take

If there is no difference at all, consider removing your older bot now

[sturdy swan]

I'm going to remove it, I'm just waiting for your approval.

You may want to remove it before your new bot is getting reviewed

Otherwise your new bot will potentially get declined

It's been like this for 2 years because of Discord, so I created a company account and I'm trying to create the bot again and get it back in order.

[sturdy swan]

Both are my accounts.

Again, that doesn't change anything

Remove your older bot from our website

[sturdy swan]

The accounts are different.

Again, that doesn't matter