support

[floral pagoda]

Do you have a link to test this?

[dense vale]

wait

bruh

it fixed

🗿

[floral pagoda]

Just a cache error maybe

[dense vale]

I swear

bruh

[long ferry]

it likely only shows that you can vote again, pressing vote will tell the user that they have voted already

if it did not say that and allowed you to vote, the previous one may have been faulty, such as a reload during an ad or something else failing internally

[dense vale]

makes sense, sorry for the trouble

[long ferry]

Still thank you for your concern, please continue reporting issues to us!

[dense vale]

deleting the account allows the user to vote again?

thats feels broken

delete account -> login again and then vote again

[long ferry]

elaborate delete account

[dense vale]

delete top.gg account

[long ferry]

making a gdpr request to delete the account?

oh

[dense vale]

people have been misusing this

to get more votes

we give rewards on voting

[gloomy shell]

hey, can you please submit a bug report at https://support.top.gg so we can look into this? thanks

-reportbug

[wild stone]

Need to report a bug with our website?
Please read here for information on how to do so.

[gloomy shell]

(i mean, im ging to look into it anyway, but more info in a ticket would be helpful)

[dense vale]

done

I wonder how long people have been misuing this bug to get vote currencies

[dense marsh]

Um hello

I have an issue with the tog.gg site

Whenever I try to login to vote I get this error

[sterile lily]

@gloomy shell i want to delete my bot Flame Utility because i lost the ownership and there no other owner after deleting i will add it again

[gloomy shell]

please dm an online mod

[gloomy shell]

use a different browser other than opera/brave

[dense marsh]

Oh okay then

Thanks for the info

[gloomy shell]

its currently bugged on those browsers

[dense marsh]

Will there be a fix for this in the future?

Oh okay

[gloomy shell]

eventually yes, its just not a high priority compared to other bugs

[dense marsh]

Understandable thanks again

[gloomy shell]

Youre welcome!

[dense marsh]

Tried multiple times I thought my discord was dogey or something lol

[sudden charm]

I think top.gg is having issues every time I try to add my server it deletes all data

[dense vale]

@gloomy shell is the bug I reported going to be high priority?

sorry for ping again 😅

[steel sinew]

What is the bug?

Priority depends on the bug. If it's a minor bug then not in a rush. If it crashed everything, it will be fixed ASAP.

But all bugs are fixed pretty quickly anyway!

[dense vale]

@steel sinew

https://support.top.gg/support/tickets/318843

[elfin bronze]

You have created a new team

After that what do I do?

<@&817055174613794826>

[night zealot]

Hello! I have question..If I make a /lock command with manage_channels as you need this permission to lock the channel..I will be declined?

[long ferry]

changing channel permissions requires the bot to have manage roles, not manage channels

if you require the user to have manage channels, that is fine

[night zealot]

Ok

[bronze haven]

Hey can I ask if my bot is still in queue?

[candid mica]

Beno?

[bronze haven]

Yeah

[candid mica]

its declined,
#mod-logs message

gotta resubmit it again after you fix the problem

[bronze haven]

I resubmitted it again

this month

I also fixed the issues

[candid mica]

oh weird there is nothing in #logs , maybe mods/br could help you out

[bronze haven]

Alr thanks anyway

[long ferry]

no bots resubmitted after your last decline

the most recent decline was this month, but it was not you who submitted it

@rigid spear

[stray barn]

I have the quick question

[brittle orbit]

sure thing

[stray barn]

mod

[brittle orbit]

Could you please elaborate?

[stray barn]

we have a ticket bot that requires a administration would we get denied

[brittle orbit]

Yes, if your bot wont work at all without admin perms, we'll deny it.

[long ferry]

Just note that the difference between requiring the user to have administrator and itself requiring administrator

requiring the user to is fine, but the bot itself is not fine

[stray barn]

we're trying to find a fix

I put a warning on the homepage

@long ferry

please read this very carefully please note this but does need administration please take it on your own risk

will that be fine

[long ferry]

A warning is not sufficient either, discord provides a documentation on what requires which permissions, which can be found @ https://discord.com/developers/docs

Especially https://discord.com/developers/docs/topics/permissions#permissions-bitwise-permission-flags

[stray barn]

let me check I might be able to fix

[long ferry]

That list contains all the permissions that exist within discord, along with a description on what they're used for.

[stray barn]

1m

so I gave it all the pressures at need ATTACH_FILES, EMBED_LINKS, MANAGE_CHANNELS, MANAGE_MESSAGES

it didn't work

that's what it requires but it didn't work

[long ferry]

is it perhaps managing channel permissions aswell?

[stray barn]

possibly

1m

[long ferry]

a ticket bot might add users to a ticket, requiring setting channel overrides on a channel

that requires manage_roles per discord documentations

as stated here:https://discord.com/developers/docs/resources/channel#:~:text=edit channel permissions

[stray barn]

do you know what it was'

@long ferry

[long ferry]

see above

[stray barn]

exactly what you said manage_roles

appreciate your help

will definitely be making a documentation book

I really appreciate everyone's help and support team

[olive veldt]

My Server is on top gg for a while now I still got 0 joins any tips or tricks?

[long ferry]

Adding a server to top.gg does not directly mean you will get invites right away

[silver barn]

Can you type your bot's description in .md format?

[next kestrel]

-htmldesc

[wild stone]

@silver barn

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[stray barn]

I will update it tomorrow with my developer

right now I can't concentrate I'm really tired

[silver barn]

Okay thanks

[drowsy furnace]

What is the difference between a Raid and Spam ?

[brittle orbit]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[drowsy furnace]

Sorry

[crisp spruce]

i cant find the dc of poketwo tho

everyone sended me to here

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[foggy citrus]

why was my bot not accepted?

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[ashen wadi]

Hello,
I contact you in this day because the user 998662600076304464 @brittle kite has again posted a negative review on my bot!

He mentions that my bot is often Offline and that I don't want to help my community.
So what you need to know is that this comment is hateful because my server is super active.
I have a staff and moderators who are active and respond super fast.
I have redirection rooms in case of question or for any other request/suggestion!

I have gained more than 100 servers in 5 days, my bot protects more servers than I could imagine a few months ago.

I would like you to make sure that the comments under my bot are deactivated because it's been 3 times that I contact you for this kind of problem and personally, I don't have time to fight with this kind of person!

Please do something about it!

Sincerely

James

[long ferry]

that is not a review in this case we'd remove, as it does not violate our guidelines

[winter vapor]

how to embed a web preview in top.gg

[long ferry]

by using an iframe

[winter vapor]

pls example code

[long ferry]

https://developer.mozilla.org/en-US/docs/Web/HTML/Element/iframe

[winter vapor]

ok thx

[ashen wadi]

Yes, but they say anything my bot is turned on every day without interruptionwhy does it say this when nobody on my support mentions it to me!

[steel sinew]

Sadly they can't do anything about it. A solution would be to get more users to review your bot positively so that newcomers see your bot as a good bot. Don't let this kind of person affect you... Imma check with staff what they can do about this kind of user :)

@ashen wadi could you send me a link to your bot's page? Either here or in DM please.

[ashen wadi]

This user never joined the support server, it's just a group of people who blacklisted my bot for raiding servers.

This one asked his friends to mark comments with negative purpose to avoid that people don't like my bot except me it's quite annoying in the long run.

If there is an option to disable comments under the bot I want you to do it please!

Yes I am sending this to you : https://top.gg/bot/798894960820748328

[steel sinew]

The FLAG feature for reviews is kind of broken right now but it's one of the top priorities to fix. It should be back soon so you can report false reviews to the website moderators 😉

@ashen wadi Feel free to dm an online moderator if you want to have a review looked at. Woo and Family Friendly are both online 😁

[ashen wadi]

Okay no worries, I have to go riding with my wife and I'll get back to you later !

[autumn zenith]

Hello, I am unsure if this is the correct channel to post this in.
I had a bot recently reviewed and it i guess didn't pass and didn't recieve an email about why.
999402528632483871, i have been using the bot without issue on 2 servers and would like to get it approved if possible, it is entirely open source and i have a website for it posted linking to a now 404 top.gg page 😄

[steel sinew]

Lemme check the logs

[sturdy swan]

do bot reviewers get paid

[steel sinew]

@autumn zenith the logs state: "Upon inviting your bot to our verification center, it seems to not register slash commands your bot uses according to your bot page. Please ensure your slash commands are properly registered and resubmit."

[steel sinew]

It's volunteer work

[steel sinew]

Maybe you put an incorrect invite link without the application.commands scope?

[autumn zenith]

i think it didn't register the slash commands on the new server, thanks for the the notes. That is my fault, not the reviewrs. thanks for the details

[steel sinew]

Alrighty! Feel free to resubmit anytime

[autumn zenith]

can we pay to skip the line for the reviews?

[floral pagoda]

No

[autumn zenith]

ok, thank you for all the support.

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[zinc oracle]

queue is super short right now anyway

[onyx escarp]

What's up with not being able to create teams, the submit button is just impossible to click, the mouse never turns into a pointer when hovering over it. The description and pfp haven't been chosen, and the name is long enough

[steel sinew]

I'm not aware of such an issue. Try filling is all fields :)

[onyx escarp]

I've tried that too, same issue

[steel sinew]

😭 Can't help on this one. Maybe someone else knows what's happening

[onyx escarp]

oh, it was my ad blocker lmao

[steel sinew]

Alrighty. So it works now?

[onyx escarp]

didn't know that was possible, yeah its fine now

[steel sinew]

Cool!

[balmy marten]

Is there a way to search for a bot by discord ID?

[steady ridge]

I don't think there is

[floral pagoda]

https://top.gg/bot/IDHERE

And if the bot is on the site, you will get a result

[balmy marten]

It is broken

Git a error 404 message

[floral pagoda]

Then the bog may not be on Top.gg

[balmy marten]

Did not even search

[floral pagoda]

Well, works fine for my bot. If you get a 404, then the bot is not listed on Top.gg

[wild owl]

@balmy marten ur bot is not in the site, bcz u don't have the role

[balmy marten]

I'm trying to find out which bot raided a server I was just in. I have the ID

[floral pagoda]

This is the wrong place then

For ID search, refer to this: https://discord.id/

[balmy marten]

Thank you

Be aware of it

[modest walrus]

Why does the website lag so much

[zinc oracle]

"lag" as in it takes a long time to load?
or as in it takes a long time to interact with stuff

[modest walrus]

I've been trying to find my server for the past 10 minutes

It's 1 impossible to navigate 2 it takes ages to load

[zinc oracle]

https://top.gg/servers/925216835698294805

[leaden basin]

typical

[modest walrus]

💀 you found my server fast af

[zinc oracle]

is it possible you're internet is the issue?

loading topgg takes around 1-4 seconds depending on the page.

[modest walrus]

Ok

@zinc oracle btw is there a way to bump this like with disboard?

Or how do more people see your server

[zinc oracle]

we do not use bumps, right now the best way to get more people seeing your page is through users voting for your server.
https://top.gg/servers/925216835698294805/vote

or ad spots

-auctions -d

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1661281200:F> (<t:1661281200:R>) to <t:1661799600:F> (<t:1661799600:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1661281200:F> (<t:1661281200:R>)

Next Auctions Ending: <t:1661799600:F> (<t:1661799600:R>)

Aug 22, 2022, 4:05 PM

[leaden basin]

you say 1-4 seconds like thats fast

[zinc oracle]

for a nextjs site its okay I think.

[leaden basin]

it is pretty snappy for me at the moment

[steel sinew]

My nextjs site loads in 110ms and vercel is telling me it's slow 💀

[sterile lily]

@zinc oracle please delete my bot flame utility i lost the ownership

[steel sinew]

i would say it's average

[modest walrus]

@zinc oracle btw

[zinc oracle]

what do you mean? like you cant edit it?

[modest walrus]

I'm trying to search up my server to see how other people see it and see if it's viewable by searching

But I can't see it

[sterile lily]

Yes thats why i want to delete it and add it again so can u delete my bot @zinc oracle

[gloomy shell]

What happens when you try to edit your bot?

[sterile lily]

It comes 403

[modest walrus]

What's better top.gg or disboard?

[gloomy shell]

Have you ever put your bot on a team before?

[sterile lily]

I mean i transfered my bot to a team than i deleted my team but now i dont have the ownership of the bot in top.gg @gloomy shell

[long ferry]

shouldn't have been possible to delete the team, but your bot is essentially lost in the void right now

[steel sinew]

If a mod deletes the bot then you could resubmit it @sterile lily

[sterile lily]

Will u please dlete my bot

[zinc oracle]

Hey, I'll take care of it in a few minutes. Do you mind messaging me?

[sterile lily]

Yes

[modest walrus]

How do I check my votes

@zinc oracle how do you check the lb of mfs who voted the most

[zinc oracle]

Topgg doesnt offer that anywhere.
Youll need a developer to make that for you, or use third party services.

[modest walrus]

Ok

@zinc oracle how do I check how much votes the server had

[zinc oracle]

its on your servers page

[modest walrus]

I don't see it

[pastel sonnet]

i submitted an application for a bot, but i suspect there may have been an issue with the submission. is there a way to check if i have a bot submitted for approval?

[zinc oracle]

https://i.imgur.com/oO1mDWJ.png
5 votes.

[modest walrus]

Oh

Ok

[zinc oracle]

your last bot submission was submitted January 4th.
If you submitted one more recently than that it didnt go through.

[pastel sonnet]

ok thank you

[wild owl]

Or if ur sure it's in top.gg then you can go to top.gg/bot/the ID here

[rose thorn]

is there a way to change my bots name. i wanted to remove the -bot part out of it on the top.gg part

[next kestrel]

-refreshdata

[wild stone]

@rose thorn

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[rose thorn]

oh thank you

[next kestrel]

np

[rose thorn]

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[noble fable]

I don't see

Dont work

[bitter siren]

helo

im making my own bot in visual studio code im new of coding i mean new member of coding i just to know somethin my bot has been declined of top.gg when i repload because im copy somebody bot and i dont creadit him so if i waching youtube video like make ban.js eth ,, can i uppload my bot

[long ferry]

Please refer to my answer I have previously given you regarding your bot decline.

[mighty sable]

hello when im trying to add servers im clicking add on step 3 and its back to step 2
next when i click next step its ok
but i cant click next step, its loading and loading

[long ferry]

Are you an administrator trying to add a server?

[mighty sable]

owner

[long ferry]

are you also using an account with the ownership over the server?

[mighty sable]

yes

[long ferry]

try a different browser, clear your cache too

[balmy marten]

Let's hope it isn't in top.gg

[true quartz]

hey, if a bot owner is not in possession of the topgg team responsible for the bot, can the bot owner request topgg staff to transfer the ownership?

[steady ridge]

Transfer the ownership of the bot or the team

?

If you mean the bot I'm not sure if we are able to do that, if the team then that should be done through the team management interface

You can find out more here

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[steady ridge]

But if you mean the bot remember wait till a higher member of staff responds to your query

[turbid sedge]

And I just got this message from another user (id 272801110954082305)

This seems to be a scam of some sort

[brittle orbit]

DM an online mod

[zinc oracle]

Handled

[stoic socket]

@gloomy shell might wanna delete as it shows the invite - the server in question is a server containing Gore (screenshot shows it slightly too)

[gloomy shell]

Deleted

[stoic socket]

[wild owl]

Why

[balmy marten]

Because it wasn't verified on discord and it was raiding a server

It appears as a fake dyno bot

[wild owl]

Oh

[onyx escarp]

Can you transfer a bot back and forth between teams and a personal account?

[long ferry]

no, once transferred to a team it cannot be transferred back

nor do I see any reason why that should be possible

[onyx escarp]

Ah, in that case is it possible to cancel the verification of a bot?

[wild owl]

What is the approval Eta

[long ferry]

by deleting the bot yes

[long ferry]

-upto

[wild stone]

@wild owl

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[onyx escarp]

Wdym, as in deleting the entire bot from the dev portal?

[long ferry]

from top.gg using the delete button on your bot page

as that cancels the pending verification aswell

[onyx escarp]

Ah, and transferring ownership of a team is also not possible?

[wild owl]

Thanks, btw what do I have to do if I want my bot to be added here?

[long ferry]

correct

[long ferry]

that is not possible

[sturdy swan]

Is it intentional or Top.gg webhook is showing <@ServerID> , it doesn't make sense

in #logs, instead it should show server name

[long ferry]

yeah thats a bug

not intentional

might be replaced with something other than the server name, we had cases of users being able to ping roles and users through that. Roles can easily be disabled through that but still allow pinging users on it

[sturdy swan]

you can use message flags to disable pings, so they won't work

[long ferry]

still works with pinging users

unless was wrongly implemented

[long ferry]

@sturdy swan shows up

[sturdy swan]

but its not showing in google search.

[long ferry]

top.gg has no influence of what google indexes and what not, we cannot help with it

[sturdy swan]

other bots are being visible in searching bot.

my bot has 7 votes still 0 visited it

mine badluck ig

[long ferry]

as I mentioned, top.gg cannot influence the factors required for your bot to end up on google search

[sturdy swan]

oh..

can we change our bot name in top.gg? @Aurel#0001

i dont wanna ping but uarent viewing my msg

sry for ping. @long ferry

[long ferry]

changing it on discords end, then

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[long ferry]

and I am currently in home office so don't expect a quick response if at all

[sturdy swan]

oh

my bot is in 16 guilds but top.gg is showing 0, how to fix

i already did refresh data

[brittle orbit]

Use the top.gg api : https://docs.top.gg/api/bot/

[wild owl]

Oh

[frozen quarry]

I don’t know what should I write in my bots ( Long Description) & ( Note for reviewers)

[brittle orbit]

you dont need to leave a note for reviewers but in the long description you go into more details on what your bot does.

[frozen quarry]

Ok

So could you pls give me a long description for my bot

It would be sooo help ful

[brittle orbit]

Unfortunately, we cannot. Note that stealing other bots long descriptions and spamming in the long and short description is against our guidelines and your bot will be declined for it. 🙂

[frozen quarry]

Ohh

[frozen quarry]

Could you pls help me to create a fully new description

[brittle orbit]

No, I cannnot.

[frozen quarry]

Ok bye

Nice to meet you

Thx for your time

[brittle orbit]

Np. Have a great day.

[frozen quarry]

Same to you

[sturdy swan]

https://mystb.in/DepartureAdaptorGpl
Why do i get this error

[brittle orbit]

Head over to #development

[sturdy swan]

ok

[wild owl]

Last time I submitted my bot, it got approved in 5 hours,how much time will it take to verify my bot this time

[brittle orbit]

-upto

[wild stone]

@wild owl

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[modest walrus]

How much votes does my server need to have get good amount of members?

[long ferry]

the amount of votes does not decide if you'd get more members or not, it mainly depends on how interesting your listing is etc

[sturdy swan]

my bot has 8 votes, when i put my tags with my bot are using, others all bots are comming, even bots having less vote than my bot are showing up, only my is not showing help!

[wild owl]

sorry i fiorgot someone had already replied

btw this user -
translation - I have a botlist server, would you like to join?

THor son of @cyan palm, can u ban this guy

ID - 743421204735590441

[brittle orbit]

Make sure to DM an online mod next time 🤠

[long ferry]

thanks for the report

[sturdy swan]

can u answer my que pls

[long ferry]

I am not available to help

[sturdy swan]

oh

[wild owl]

he is online,

oh lol hes not, hes in dnd

sorry

[wild owl]

ur gonna ban him? or mute

[long ferry]

we require multiple reports

[sturdy swan]

my bot has 8 votes, when i put my tags which my bot are using, others all bots are showing,, even bots having less vote than my bot are showing up, only my is not showing help!.

[cyan palm]

Feel free to DM me any time you want. Even if I'm in DND, I just don't like the sound

[wild owl]

oh, the notifiations sound ryt? i can get it, its so annoying

[sturdy swan]

I entered my server to your site, but why doesn't my server appear on my page on the site?

[pliant mauve]

It may take a while for your server to appear on the website.

[sturdy swan]

How long does it take?

[pliant mauve]

few minutes, I assume.

[sturdy swan]

brother, I have added my server for about a month now and my server has not been shown on my page.

[pliant mauve]

ah, maybe a mod can help you further.

[sturdy swan]

Can you call them?

[steel sinew]

Try going to https://top.gg/servers/YOUR_SERVER_ID

This should link you to your server page. If nothing shows up, the server isn't published yet.

You could try deleting it and resubmitting

[sturdy swan]

902996679240876113

The server appears but does not appear on my page

[steel sinew]

I can see the server on the website.

So it's correctly published

[gloomy shell]

@sturdy swan Are you the owner of the server on discord or are you just a user with administrator permissions?

Looking at the page, it looks like it doesnt have an "owner" listed - hence why it doesn't show on your page specifically but still shows on the website.

[sturdy swan]

administrator

[steel sinew]

Oh that might be why

[gloomy shell]

Yes, currently there is a bug on our website that our website does not recognize you as the owner of the page, since you are not the owner of the Discord server itself.

[sturdy swan]

Oh thx

[gloomy shell]

To remedy this, you'll need to have the actual Discord server owner log in to our website and add the server and yourself to a Team, so that you can edit it.

or, wait until we fix this bug 😭

[foggy onyx]

How do i change my profile name on topgg?

[sturdy swan]

I seem to wait if

[foggy onyx]

Is anyone online?

[gloomy shell]

Its connected to your Discord name. If it hasn't updated on the site, log out and log back in

[foggy onyx]

thx

[silver lichen]

Hey. Where can I find the rules on voting/advertising?

[gloomy shell]

Voting: https://support.top.gg/support/solutions/articles/73000502505-voting-guidelines
Advertising/Auctions: https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions

Hope this helps!

[silver lichen]

Thanks, was looking for this However, if Server A provides rewards for Bot A we consider this to be allowed as the server and bot are related. 🙂

[burnt path]

My bot is showing its not public when uploading it to top.gg

[floral pagoda]

Your application is not public, change that in the Discord Developer Portal for your application

[burnt path]

It is public

[floral pagoda]

Is this the right ID though? Maybe also refresh the page

[burnt path]

Ive Tried Refreshing and It is the Right ID

My Friend can also invite the bot to servers

[long ferry]

try checking back later

[burnt path]

Alright

[near vigil]

Why icons are too big?

[long ferry]

That seems to be caused by custom css the bot developer decided to add into their bot page

[near vigil]

Can you please fix it, the developer will maybe re-add it in future

[near vigil]

How can the developer add custom css?

[long ferry]

The developer needs to fix it, I can remove their css but that might ruin the users experience they're expecting

you can reach out to the developer in question to have that fixed

and you can add css by using style tags

[near vigil]

I know but where I can do this?

[long ferry]

in the long description, it supports html

[rancid comet]

damn

[sterile lily]

After publishing a announcement can we delete it ?

[next kestrel]

yes, you can. Head over to your bot/server page -> click edit -> select announcements -> pick the one you wish to delete and you'll see a delete button

[fierce smelt]

which browser would be the best choice to use top.gg with puppeteer
actually is it even allowed at all on top.gg

since I rec. 503 errors while accessing it with chromium, brave and opera

[long ferry]

that is not allowed and bannable

fyi

[fierce smelt]

Understood, will discontinue with the project, could you please offer supporting documentation to the statement so I can present it to the client who comissioned me for it ?

[long ferry]

https://support.top.gg/support/solutions/articles/73000502505-voting-guidelines#:~:text=vote botting %2F automatic voting

[fierce smelt]

Thanks!

[wind quest]

Hello, why is my bot icon not on web

[next kestrel]

-refreshdata

[wild stone]

@wind quest

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[wind quest]

still did nothing

[wind quest]

Or do i have to wait some time?

[next kestrel]

make sure to press edit and save

[wind quest]

Why, i can't set a pfp there right

Alright, now it updated

Ty

[next kestrel]

No problem

[gusty yoke]

Hi - I just paid for extra impressions; but not seeing the update to my wallet? Is there a delay for this? I have not seen this for the actual auction itself, so curious

[long ferry]

Could you create a thread within #auctions-support if it does not resolve itself within an hour?

@hollow steeple no ads please

thank you.

[sturdy swan]

was just about to ping u lol

[chrome parcel]

Can a bot that has been turned off for more than 2 years and is no longer supported be removed from the web? To avoid confusing users

[long ferry]

We do not delete bots that are inactive, the owner can remove their bot themselves

[amber quest]

okay so i need help here, i'm trying to add a server to top.gg and when i do save changes and i refresh the page deletes everything on the Server Info page

anddddddd its now saying that i added the server in #logs

[long ferry]

-b 963370693477679104 impersonating top.gg staff

[wild stone]

micheal#4709 was successfully banned.

[cold junco]

What do I do if my bots reviews are spammed with a bunch of trash? Don't you guys have a filter for this sort of thing?

[steel sinew]

What do you mean by spammed with a bunch of trash exactly? This server is for top.gg and you don't seem to have a bot registered on top.gg

[cold junco]

Like they're factually wrong too. Like "owners" I'm the only owner. "developers" I'm the only developer

[steel sinew]

What is they? Reviews?

Oh nevermind I didn't read the message correctly

[cold junco]

Of course. That's what my first message is about.

[steel sinew]

My bad. Your bot doesn't seem to be on top.gg tho.

Else you would have the bot developer role

[cold junco]

It is I bid in the auction every week

I'm very familiar with the staff here

https://top.gg/bot/862969766775226379

Looks like it was like, review bombed a day or so ago. I have no idea what would poses someone to do that

[steel sinew]

Ok so it's part of a team.

[cold junco]

Yeah, however that works

[cobalt sleet]

Hey. I'll take a look now!

[steel sinew]

Unfortunately no there are no options to disable or filter review as of now.

The FLAG button is under maintenance and should be back soon tho!

[cold junco]

They're accusing me of being racist. I don't talk to people because of my social disorder

I spend over a grand a month on here and you're going to feed me to the wolves?

Well they're accusing the "developers" and "owners" of it which is again factually untrue since I'm the only developer and owner for the project. Talking to people is very frightening for me so I almost never do it. It's really just a bunch of garbage

[steel sinew]

Ooh. Seems to be fixed @cold junco. I just took a look at the reviews

[cold junco]

Was this you?

If so thank you soo much ❤️

[cobalt sleet]

Yep it seems you got review bombed. Thanks for flagging it to us! All fixed now!

[cold junco]

❤️ I wonder why though

But yeah if that ever happens again I'll be back

[cobalt sleet]

Sure! Feel free to ping or DM me again and I'll handle it when I can.

[cold junco]

Ah thanks 🙂

[fervent garden]

its not my birthday anymore can someone remove cake role plz and thank you

[opaque copper]

is there anyway i could take down a server i had on my older account? i owned a server before and i didnt like it so i shut everything down and closed all the chats but now its basically completely vacant and you cant speak in it (account got disabled too)

so how could i shut this down

[stoic socket]

Is this a server on Top.gg or just on Discord?

[opaque copper]

top.gg

even if i cant prove that i used to own the account, the server is completely locked down and just taking up space anyway

[stoic socket]

Feel free to DM a moderator and they will assist you in getting it taken down

[opaque copper]

and misleading people

ok ty

[silver lichen]

Is there any plans to fix refers? It's been broken for sooo long and its such a nice/useful tool.

[balmy kiln]

do I have to do something so my bot can join the guild?

[stoic socket]

you mean this server?

bots no longer join this server

[gloomy shell]

It is on our roadmap yes

[silver lichen]

This makes me happy 😄

thanks

[visual comet]

why does the website redirect me to a phishing website?

[sturdy swan]

Hi, I press the vote button for my own server and it shows 403 Forbidden?

I just added the server for a few minutes

[brisk hare]

How does one delete top.gg apps

[next kestrel]

are you clicking on any links on a bot/server page? if so, you can DM an active moderator about it and they'll investigate further!

[brisk hare]

Found it.

[next kestrel]

wait for about 20 minutes before trying again, this could take some time
if the issue still persists, you can try clearing your browser cache

[wild owl]

I am not getting any views in my bot page

[scenic kestrel]

I'm unable to login at top.gg

Haven't voted bots from past 24+ hrs

[pliant mauve]

What error do you get?

[frozen quarry]

if i add my bot in Top.gg will it be 24/7 online,
working with all catgory i choose when i add my bot in Top.gg

[pliant mauve]

topgg is not a hosting service

it will not make your bot work 24/7

[frozen quarry]

so Top.gg will just recommend people to add my bot

[pliant mauve]

yup

[scenic kestrel]

It's redirecting to login page again and again , the Authorize page isn't coming to my screen

[frozen quarry]

would you pls help me with which free bot hosting should I choose

[pliant mauve]

try clearing site cache then login again

[pliant mauve]

Sorry, this channel is for support questions. You can ask in #development

[odd knoll]

@fluid birch

hey mate i want to ask a question

[hazy zealot]

hey <@&817055174613794826> my analytics arnt working properly i have 350 votes this month but it says my total votes are only 70 lol

[long ferry]

the analytics arent reliable nonetheless at the moment

[fluid birch]

You may ask a question

[odd knoll]

why my bot got declined ??

can you check my bot now i fixed everthing

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[wild owl]

Why am I not getting a si gle view in my bot page? Like isn't top.gg supposed to advertise my bot

No offence

[long ferry]

analytics are not functional

[wild owl]

Oh but still I am.not gaining any servers

[scenic kestrel]

How :/

[pliant mauve]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[cobalt sleet]

-grow

[wild stone]

@wild owl

How to grow your bot

So, you've just got approved on Top.gg? Congratulations! 🎉 The easy part is over, growing a bot is hard work!

There are lots of ways you can do this, here are a few of our recommendations:
Check out our tips for organic growth on the Top.gg Blog
Advertise on Top.gg for instant growth using our auctions

[fierce iris]

hey there
i do remember the queue stats being public at one point: #announcements message

are there any plans to bring that back?

[upbeat grove]

Kindly remove access to use /rob and /bankrob commands of Dank memmer from @everyone

[long ferry]

said commands were disabled

[upbeat grove]

nice

[scenic kestrel]

I cleared now , but the issue is not resolved yet 😦

[onyx escarp]

Does capitalisation matter when it comes to tags / categories?

In general is anything case sensitive when it comes to search optimisation?

[vivid heath]

Why I can't add my server on Top.gg?

[grand nacelle]

Hello Support

why when I add my server I got 404

[plucky mica]

Hello, I have added my bot to the queue. But I was wondering when it would get approval, I added it before, it got approved quickly.

[vivid heath]

loading all the time

[floral pagoda]

-upto

[wild stone]

@plucky mica

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[floral pagoda]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[vivid heath]

Why I can't add my server on Top.gg?

[hasty blade]

Bruh let me set a reminder
The damn ads keep resetting the vote button before the set reminder buttons appear and then I just lose them, until the next time I'm able to vote
If i could only block the ads then it wouldn't be an issue but top won't even let me do that

[lapis notch]

Idk how to log into top.gg so I can't vote, it's annoying cause it just suddenly logged me out

Can someone tell me how to log back in? I still don't know

[burnt path]

On my Top.gg Bot Post, It says my Bot is called "Doggo 2" Wich was the Original app name, so I could tell the difference with the testing one and the Actual one, ive changed the app name now, but it still has not changed on top.gg, anyway you guys could help me?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

In the top right of the website, there should be a button that says "Login"

[lapis notch]

I'm on mobile so it's not there for me

[sturdy swan]

When get on the website, there is a button that says login

On my phone

[lapis notch]

Odd

[long ferry]

should look like this

go to https://top.gg directly instead

[sturdy swan]

This is it on mobile

[lapis notch]

Still nothing there for me

[long ferry]

screenshot please

[long ferry]

try accessing top.gg outside of discord through your browser directly

[lapis notch]

I did, I went to Google

[long ferry]

go to chrome directly instead

aka through whatever browser you're using

[lapis notch]

I have

[long ferry]

try an entirely different browser then is the last option

otherwise cant help much, check back later

[lapis notch]

Uhm alright

[long ferry]

this may happen due to your browser taking too long to load, guessing that by the loading bar still being present during your screenshot

[lapis notch]

That worked

Thank you, sorry if I seemed quite dumb

[scenic kestrel]

Same

[lapis notch]

What worked for me is using something else that isn't chrome/Google to search it up

[scenic kestrel]

Oh so should I use any other browser?

[lapis notch]

Try and see if it works

Cause it worked with me

[scenic kestrel]

Hm

Lemme try

[snow frost]

Hello, I have a bot approved for me to vote for What do I do

<@&817055174613794826>

[long ferry]

not sure what you mean with that question

[snow frost]

How do I publish my bot without getting tired

[long ferry]

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[long ferry]

?

[onyx escarp]

Does capitalisation matter when it comes to tags / categories?
In general is anything case sensitive when it comes to search optimisation?

[floral pagoda]

You submitted your bot yesterday...

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

no

[pliant mauve]

-cacheclear

[wild stone]

@lost monolith

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[floral pagoda]

Is your bot even approved? I do not see any recordings of you submitting a bot

No, it is not approved, so please wait until we review it

[floral pagoda]

Screenshot tells you the same. It is not approved. You were maybe not logged in or something else happened (like a hiccup or similar)

[floral pagoda]

What exactly is your question here?

[long ferry]

consider asking with the account you submitted with too, so we can check on it right away

but your bot is waiting in queue nonetheless so be patient

[lost monolith]

Ok tnx

[lost monolith]

but How should I know when my bot has been checked?

[long ferry]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[lost monolith]

But the message came in the loge that the bot was accepted

[long ferry]

that was submitting

not approval

[lost monolith]

Aha

Ok

[snow frost]

ما في عرب

[red berry]

How do i rename my bot on top.gg

I have tried pressing the refresh data button

[next kestrel]

-refreshdata

[wild stone]

@red berry

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[next kestrel]

make sure to press edit and click save

[red berry]

oops
It actually work
Thanks and Sorry for the hussle 😅

[next kestrel]

no worries

[safe fox]

is it just me or it is bugged

[next kestrel]

click on refresh servers

[safe fox]

smh, i clicked several times

otherwise i wouldnt come here to ask

[next kestrel]

if it still doesn't show up, make sure you're logged into the right account by logging out and logging back in

[safe fox]

sure i'll re login again

so weird, how couldn't it fetch the guilds until i logged out & logged in again

[next kestrel]

well, hard to say, but its likely due to force fetching guilds upon a successful login

[amber quest]

okay so i need help here, i'm trying to add a server to top.gg and when i do save changes and i refresh the page deletes everything on the Server Info page
anddddddd its now saying that i added the server in #logs

[next kestrel]

from what i see, you haven't added it, as per #logs
does your description have html/markdown?

[sterile lily]

Why my bot is at last it has 31 votes

[brittle orbit]

it can take a little while to update

[sterile lily]

No i refresh it 5 time and waited

[brittle orbit]

Wait maybe like a week?

[sterile lily]

-_-

[long ferry]

Your bot was approved 2 days ago, it may need another vote cycle to fully update

especially after it was deleted before

[sturdy swan]

Okay it is now fixed tysm!

[sturdy swan]

@toxic zephyr I saw that you reviewed my bot and I was wondering what didn't work

[next kestrel]

if you wish to dispute a decline, you can feel free to DM them

[sterile wasp]

bro why i have server wiht named this 💀 i even didnt joined this server is this a joke?!

[next kestrel]

maybe it was a server you own/have permissions on which was renamed. You can click on edit -> press delete and that should remove it

[sterile wasp]

Thank you 🙏

i even have some servers that already deleted in discord

[next kestrel]

if you absolutely do not recognize this server, it could be due to authorizing your account with a service which adds you to servers. If you are unsure, click on your settings -> authorized apps (on discord) and revoke access to services you don't recognize

[next kestrel]

you can feel free to delete them just like how you removed the previous one

[sterile wasp]

Ok

[foggy onyx]

Help me i cannot login on phone

[long ferry]

use a different browser

[crisp spruce]

does someone know the official DISCORD server OF discord ????

my discord is broken asfk

[next kestrel]

i don't think there is one, you can write to them at https://support.discord.com/hc/en-us/requests/new

[crisp spruce]

My discord will not connect with my Microphone

Or headset

Idk why

Discord is jist bugging shit

its everytime the same

[next kestrel]

this is not the right place to ask for. If you have issues with top.gg, we are more than happy to assist you

[next kestrel]

-notdiscord

[wild stone]

@crisp spruce

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[next kestrel]

some of these links should help you solve your issue

[crisp spruce]

can u maybe give me the like contact ?

do they have phone number ?

or email

or something

[long ferry]

read above

[crisp spruce]

i did

i did submit

[ebon socket]

is there a way to attatch a video without using vimeo?

[sturdy swan]

You could use YouTube

I would say a streaming service is the easiest way

[ebon socket]

it seems to be forcing me to use vimeo though

[sturdy swan]

Oh I forgot about that

Yes. You do have to use Vimeo

[ebon socket]

but its a paid website

[sturdy swan]

(I thought you were taking about long description tags lol)

[ebon socket]

oh

[sturdy swan]

Last I saw it wasn’t

[ebon socket]

lol

the website says its free for 30 days

then you have to pay

[sturdy swan]

On this page (https://vimeo.com/upgrade), underneath "Chose a plan" there is a link to the free plan

[ebon socket]

oh ok

ty

[sturdy swan]

Not a problem :) ❤️

[ebon socket]

[sturdy swan]

Weird... I just got in no problem

I would try either clearing cache or just starting from the beginning and trying again

[ebon socket]

k

welp nvm qualitys so bad you cant even see what im doing

[steel sinew]

That's probably not due to Vimeo. What software are you using to record?

[ebon socket]

OBS. when i upload it to other sites i get HD quality

[steel sinew]

That's weird.

[ebon socket]

seems like with the free plan

[steel sinew]

You sure you selected the correct format?

[ebon socket]

you only get 230p quality

[steel sinew]

I don't think so. I used to host a bunch of videos for free with at least 720p

[steel sinew]

Did you use .mp4? OBS seems to export to .mkv by default

[ebon socket]

i use mp4

[steel sinew]

That's strange... Maybe someone who already faced this issue can help you? Sorry I couldn't help 😔

[smoky tusk]

Some dude spams me Server invites via DM, help.

[steady ridge]

Discord has a "Report Spam" button at the very top of a DM

[dreamy abyss]

What’s their userID? And a full screenshot of the conversation

[steady ridge]

^^^ this also

[dreamy abyss]

And as Alchemist said, feel free to also report them to discord :)

[smoky tusk]

Can I send you the screen shot via DM?

[dreamy abyss]

Sure

[crisp spruce]

ugh why nobody can help me i swear

even discord them self cant

[steady ridge]

What's your problem?

If its to do with discord, we can't help

[ebon socket]

seems like i just had to wait

its HD quality now

and i didnt do anything

[steady ridge]

Video sharing platforms often do take time to process HD footage, I know YouTube and vimeo do this

[woeful wren]

hi

i need help with how to make the tog.gg bot give a role when they vote for my server

ping me when you have an answer

[brittle orbit]

It should be in the server settings section when you press the edit button on top.gg

[woeful wren]

thx

[woeful wren]

nvm it fixed

[late latch]

Hola

[hazy cliff]

So, I have a bot on top.gg (https://top.gg/bot/991832387015159911). It is my bot. It says I own it. On my profile it says I own it. On the page it says I own it, but when I go to the Actions panel, all I see is "Report", and no "Edit". Can someone help me?

<@&817055174613794826>

[zinc oracle]

Try visiting the edit page directly.

https://top.gg/bot/991832387015159911/edit

[hazy cliff]

I get a 403 forbidden error

[zinc oracle]

Did you add it to a team and then delete the team?

[hazy cliff]

yes

that's exactly what happened

[zinc oracle]

Ah that would be it. It's a known bug.
I cant help you with that now but another mod might.
It will require a mod to delete it and you resubmit it. The mod can skip queue for the bot once it's submitted again.

[hazy cliff]

Okay. Would there be a way to transfer the data on it? Or not?

[zinc oracle]

Like the votes? Votes won't stay.

The description the mod can copy and send to you. Just make sure to ask

[hazy cliff]

Okay. And one last thing (sorry) would there be a way to keep the same link? Or would the link just be re-generated?

[sturdy swan]

The link should stay the same, unless you application ID has changed

[hazy cliff]

Nice.

So who can help me with deleting the bot?

from the top.gg website

@zinc oracle @sturdy swan

<@&817055174613794826> Who can help me delete my bot from top.gg so that it can be re-added?

<@&817055174613794826>

[gloomy shell]

Stop pinging.

Someone will help you when they are available.

Be patient, please and thank you

[hazy cliff]

Okay.

[woeful wren]

what is this

[hazy cliff]

I got it too. Scam I think

[woeful wren]

he DM'ed saying he can help me

[hazy cliff]

What I got

[gloomy shell]

Can i have their ID please

[woeful wren]

Exactly like that

[hazy cliff]

1011281032462475295

[gloomy shell]

@sonic quartz

-b 1011281032462475295 scam bot

[wild stone]

micheal#8093 was successfully banned.

[woeful wren]

1011281032462475295

i said nice scam and he blocked me

[hazy cliff]

I said "no thank you"

and he blocked me too

[woeful wren]

anyways can someone actually help me

[hazy cliff]

Yeah, I was a bit confused at first, but when he (or she) directed me to a link where I need to pay money, I found out.

[woeful wren]

his username is micheal

hes a guy

[hazy cliff]

oh yeah

didn't think about that.

[woeful wren]

yeah

[hazy cliff]

anyway we shouldn't use this as a general.

[woeful wren]

Do you know how to do it?

[hazy cliff]

what do you need help with again?

[woeful wren]

how do you make it so when someone votes they get the voters role

[hazy cliff]

Check here: https://docs.top.gg/

specifically: https://docs.top.gg/resources/webhooks/

[woeful wren]

thank you

[hazy cliff]

of course.

[woeful wren]

can you send the screenshot of how to do it

theres too much to scroll through

[hazy cliff]

uh, yeah. It's very confusing. Let's dm

[woeful wren]

hmk

[shell inlet]

dm me your bot 's id

[hazy cliff]

Should be this: 991832387015159911

[shell inlet]

also wait, what do you mean by re-adding? are you changing your bot's application or something?

[hazy cliff]

No, so due to a bug, my bot is now registered to a group that doesn't exist. Nala said that you could delete the bot, and when I re-add it, you could make it, like, skip the queue or something so that it could be re-added immediately.

[hazy cliff]

This is what she sent

[shell inlet]

yeah alright I'll do it, give me 5 min

[hazy cliff]

Thank you.

[hazy cliff]

Can you still help me?

[shell inlet]

yeah running late I'll be on pc exactly in 2 minutes

[hazy cliff]

okay

[shell inlet]

deleted @hazy cliff

can re-add and let me know when done

[hazy cliff]

Thank you.

I will

[hazy cliff]

Sorry, it's thinking

[hazy cliff]

Okay. It's done

Thank you so much.

[shell inlet]

np

[mellow tiger]

hey

I need help

my bot has been removed from top.gg page

can I know the reason?

[next kestrel]

your bot was declined, check #mod-logs message and if you wish to dispute your decline, feel free to dm the reviewer

[mellow tiger]

@next kestrel later on it was

accepted

[next kestrel]

as per #logs you don’t have any bot that’s on top.gg

[mellow tiger]

even it has 100+ votes

[mellow tiger]

my friend @sturdy swan has submitted - he is also dev of my bot

[next kestrel]

provide the id of the bot please

[mellow tiger]

969558840926437406

Zeon#2942

[next kestrel]

looks like it was deleted by someone #logs message

[mellow tiger]

uhh

his id got deleted ig

@next kestrel okay thank you

[next kestrel]

No problem

[mellow tiger]

I have applied again

[sturdy swan]

hey

i wanted to inform the reviewers about my bot @long hare

that it can only play from spotify links

due to the issue from the package its using

the package is broken

same for my bot @jagged granite

[floral pagoda]

Please add that to the description of the bot page or leave a note on the page for us reviewer

[sturdy swan]

but how do i add it

again

the note

lol

oh wait i can add

[eternal knot]

When will the report and comment buttons be re-added?

It's been months.

[brittle orbit]

It is currently disabled due to a bug. There is no ETA

[eternal knot]

Hm.

[silk wigeon]

Hello, is there a function on the Top.gg website that allows me to see where each of my current auction bids are?

I see the Overview only tells me how many I bids have, the total cost, and the estimated, total impressions. I would like to know how I can see each current, individual bid.

[long ferry]

analyze should have that

[hazy cliff]

Oh, that must have been where the reply button went.

[silk wigeon]

my analyze is blank

[long ferry]

then there's likely no currently running ads

[verbal path]

for some reason top.gg won't recognize my server to add

any ideas?

[pliant mauve]

are you the owner of the server?

[verbal path]

yes i am

[pliant mauve]

try clearing your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[pliant mauve]

or use another browser

[verbal path]

got it, thank you

[pliant mauve]

anytime! Let me know if it works

[verbal path]

it worked!

[pliant mauve]

awesome!

[verbal path]

how long does it take for the server to get listed after submission?

[pliant mauve]

few minutes I assume

[verbal path]

i think it's live now, thanks again

[pliant mauve]

alrighty

[west terrace]

am trying to add my server to the top.gg but when am on 3 step and i press the confirm button it's just loading and loading

[pliant mauve]

Are you the owner of the server?

[west terrace]

yes

it's loading like this for 3 minutes now

[pliant mauve]

Try a different browser

[west terrace]

i don't have any other

[pliant mauve]

do you have any html script on your long description?

[west terrace]

no

[pliant mauve]

are you using the account with the ownership on the server you're adding?

we're experiencing an issue with having the admin submit the server

[west terrace]

yes

oh

wait

it's added

whaat?

ok

top.gg is trolling me

well i guess we don't have the problem anymore

goodbye have a nice day thnaks for help

[pliant mauve]

alrighty

[west terrace]

oh

btw

just quick question

Is giving people roles for voting on the server or invites legal or illegal?

couse i was always wondering

[pastel stratus]

Heyo, ever since we updated our bots avatar, our bot page has shown the default avatar instead of the new one. Is there something I'm missing which allows me to update it

[next kestrel]

-refreshdata

[wild stone]

@pastel stratus

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[next kestrel]

that should be fine, in case of servers, @small lantern bot does it automatically for you when you set it up on the page

[west terrace]

ye but i meant is as people would get roles for inviting other people for example. 15 invites = role great inviter

or people would get voted role after voting for the server so they can use a command to get money to buy roles in our shop

[next kestrel]

vote rewards and invite rewards are different, @small lantern only handles the role rewards upon successful votes

[west terrace]

ye i know but there are bots for that

there are bots for nearly everything

[pastel stratus]

Oh wild, you have to go and hit Save too

Thanks!

[marsh stone]

Hello, I can't use the "forgot password" feature on the top.gg support page. It gives me an error

https://i.imgur.com/sFaefqg.png

[paper hazel]

my friend put a bad review on my bot as a joke and he can't delete it please fix that 💀

[next kestrel]

reach out to an active moderator, and they will remove it for you!

[paper hazel]

okay but it would still be better to FIX this problem it's been there for months

I think this one is still quite important to fix

[next kestrel]

this is a known issue and is on the list to be fixed. However there is no ETA. We're sorry for the inconvenience this is causing. You will be notified in #954488568967995472 whenever a fix is deployed

[silk wigeon]

I would like to know how to view my current bids

[long ferry]

under the analyze tab, aka the ones that are actively running, not the bids currently made

thats where you can check the overview tab for

[sturdy swan]

hey i have a public server that i just uploaded on top.gg once i try to vote or my friend tries to vote it shows this

[sturdy swan]

hello. Did my bot's long description support HTML and markdown?

[floral pagoda]

Top.gg supports HTML/CSS & markdown

[sturdy swan]

but it is looks like this

[long ferry]

that does not support html/markdown, that's a raw preview

your actual description will have it

[sturdy swan]

hmm which one?

[long ferry]

after you have submitted the bot

[sturdy swan]

oh I understood! thank for helping

[silk wigeon]

Where, in the Overview tab, may I see the individual bid?

[long ferry]

yeah it doesn't show individual bids, that's what you'll need to check the bid page

[silk wigeon]

But I cannot find all of them in the bid page and last night 2 of us went through and only found the same one

We did this while we were drunk, I do not remember where we placed bids

[shut grotto]

Can owners bot be removed if the owner breaks the discord rules?

[sturdy swan]

hello. I have a question. My bot needs Administrator perm for some commands because of security. And my bot is a moderation bot so I need Admin perm for auto management. My bot will be declined in the future?

P.S: I read all of the Docs Revival Process Working and Bot Guidelines

[normal narwhal]

no bot ever needs admin perms, not even mod bots.

[sturdy swan]

I developed a bot for logging all details of events and the bot reacts to events.

[normal narwhal]

mhm? no bot needs admin perms. not even for that

[sturdy swan]

No bot?

[normal narwhal]

absolutely none

[sturdy swan]

I only need for 1 command because of a settings can only Admin perm change

I already had a bot before and it was working with Admin permission. It was available on top.gg but I deleted the bot from Discord.

[normal narwhal]

the bot itself does not need admin perms. if it’s for an administrator command, you can require the user running the command to be an admin, i believe that’s fine. but the bot itself does not need admin

[sturdy swan]

So for example: A user did something to trigger an Event. My bot needs to Ban, Kick or take any action. Do I have to select the required permissions ONE BY ONE? Or I can use Admin perm for my bot?

In old days we could use admin perm

[normal narwhal]

your bot cannot require admin permissions, they don’t accept bots that require admin as absolutely no bot needs it. the bot can have access to BAN_MEMBERS and KICK_MEMBERS, doesn’t need admin

[sturdy swan]

Is dyno down or something? It won't work for me

[normal narwhal]

go to their support, this is topgg

[ebon socket]

why is this second so tiny?

[brittle orbit]

You can use the three lines at the bottom right corner of the text box to make it bigger

[ebon socket]

for webhooks, how would i use a discord webhook? i put a discord webhook in the webhook url slot, but it doesnt send when i press send test

[sturdy swan]

#development :)

[ebon socket]

oh ok

[velvet fossil]

Hey, sounds stupid as I'm new to making a server on discord so sorry for any inconveniences but I'm having issues and generally don't understand it.

I was testing a reading through different bots one came up mushroom it's whole other server how does it include itself or any of them in my server? Would I have to invite them from mine to it then be notified on mine of achievements ect? After I knocked it no other bots pop up lole ot when they're similar. 😂

[cobalt sleet]

-invitebot

[wild stone]

@velvet fossil

It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.

Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged[..], then we cannot help you. Reach out to the bot developer for these issues by going to their support server.

[mortal marsh]

?

[sturdy swan]

i cant log in

[mortal marsh]

oh

[proud nimbus]

Looking for strat bot for trading

[sturdy swan]

i need add my bot

[shell inlet]

-addbot

[wild stone]

@sturdy swan

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[shell inlet]

-how2search

[wild stone]

@proud nimbus

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[shell inlet]

try clearing cache of website

[proud nimbus]

I’ve tried all the above. No luck

[shell inlet]

and log in again

[shell inlet]

well, if not then we can't help

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[proud nimbus]

Okay, I’ve seen a few of these bot in some other discords. Is that something they made on their own?

[sturdy swan]

ty

[velvet fossil]

My issue isn't adding the bot my issue is why isn't the bot showing up on the thing but jusy shows up on the role

[long ferry]

Not sure what you're referring to, showing up on what thing?

[obsidian locust]

Can team members bid?

[dawn cloak]

How can the server owner let the other admins edit the server listings, description, tags, etc, on top.gg?

[sturdy swan]

I believe a team can do that for you

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[dawn cloak]

i see thanks a lot I'll look into it

[sturdy swan]

Not a problem!

[sturdy swan]

To be honest with you, I don't know..
I wanna say no, but I want to clarify with someone else.

Let me ask someone and either me or someone else will be back with you ASAP :)

[floral pagoda]

There is however a bug when it comes to editing the page

[sturdy swan]

It turns out that you can't!
@obsidian locust
(super sorry for the pings)

However!
You can create a custom product and then bid on that. But this is not recommended because then if you have more than one team member bidding on something, then you are competing against each other..

So it is not recommended.

[obsidian locust]

uhmm

And is there any plan on implementing that?

[cobalt sleet]

We're working to fully redesign our auctions experience and I can confirm this is one of the major pain points that will be solved in the new system. We're working hard to release it and will hopefully have more to share next month!

[sturdy swan]

Mac FTW :)

[verbal meteor]

How do I make an advertisement for my bot?

[brittle orbit]

https://top.gg/advertise

[verbal meteor]

I know, but it's a complicated system, I don't understand anything

[sturdy swan]

We changed the name of our bot but it hasn't changed here

the top gg bot is not here

[next kestrel]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[next kestrel]

-grow

[wild stone]

@verbal meteor

How to grow your bot

So, you've just got approved on Top.gg? Congratulations! 🎉 The easy part is over, growing a bot is hard work!

There are lots of ways you can do this, here are a few of our recommendations:
Check out our tips for organic growth on the Top.gg Blog
Advertise on Top.gg for instant growth using our auctions

[next kestrel]

these articles should help you!

[verbal meteor]

I don't understand how ads work

[next kestrel]

https://support.top.gg/support/solutions/folders/73000308552 these articles should help you understand how it works

[worn ridge]

I've had an issue for a long time now where my bot's avatar won't show on the bot's page, it's just a placeholder P. I know about the refresh data button and have used it but it hasn't fixed the issue. The bot's icon shows up in search results though

[next kestrel]

press on edit and save after clicking refresh data

[worn ridge]

Wow ok, little counter intuitive. This would only make sense if that button was in the edit menu

[next kestrel]

glad it fixed it! you can feel free to drop in a suggestion at https://feedback.top.gg/# btw!

[amber silo]

I want to remove my old bot from Top.gg as I have submitted a new bot.

[long ferry]

you should be able to use the delete button within your bot page

[amber silo]

Thanks. By the way, how much time will it take for the approval of the bot which I submitted?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[amber silo]

And what if I have given less permissions in the invite link of the bot?

[long ferry]

still takes the time stated above

[maiden talon]

Hello, I need a top.gg api token to create my bot but my bot needs to be approved, but i can't be approved if it not is finished.

is there a other to get a api token

[pliant mauve]

you’ll have to wait until it’s approved. There are no other way

[rough vapor]

im trying to add a new bot to the website & after I enter the application id, I won't let me click next step

[next kestrel]

is the application public?

[rough vapor]

indeed

[next kestrel]

you need to click on find bot after entering the application ID

[rough vapor]

It showed up but I can't click next step

[next kestrel]

interesting, does it show any error message in red?

[rough vapor]

It shows this but I can't click it lol

[next kestrel]

try refreshing the page, if this fails, re login, if it still fails, it would be better to give your browser cache a clean by following the below steps

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[rough vapor]

got it after redoing it for the 8th time

[next kestrel]

hmm, i’ll have someone check in on this! but the issue you are facing was resolved, correct?

[rough vapor]

yes sir, thank you for trying to help