support

[sturdy swan]

I believe that would be an issue... I would personally recommend just having owo as that is more optimized and can be searched :)

[steel sinew]

I think it would show up as ōwō except people won't often search for ōwō so you will reach less users.

[torpid pawn]

Hi, I changed the name of my bot but on my Top.gg page, after clicking on the "refresh data" button, there is no change.

What can I do please?

[wild stone]

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

[steel sinew]

Try clearing your cache. Can take a bit of time to update

[torpid pawn]

Okay, thank you for your answer

[steel sinew]

😁

[queen owl]

is this known issue

[steel sinew]

I feel like they're using an absolute value in a relative container and just doing right: 0

If it wasn't known issue now it is...

[queen owl]

thats what fixes it

remove this style and thats it ez

[steel sinew]

Not really fixed since the paragraphs aren't aligned. the date should overflow on another line

[queen owl]

or paragraphs having their own margin

css grid moment

[steel sinew]

yeah that would work too 🤷‍♂️

[steel sinew]

it looks weird in this screenshot tho

[queen owl]

like if it doesnt look weird at current style

[woven lance]

It seems like this help page's text cutting off

[steady ridge]

I've seen that actually

You could temporarily fix it my using the print dialog then zooming in

It should be rewritten but isn't yet.

[sturdy swan]

There are a lot of WIPs!

[steady ridge]

Yeah

[woven lance]

I was able to fix my issue by just zooming out about 80%

Also there is this

[sturdy swan]

Something like that would be done by the engineers

[steel sinew]

True

We don't have access to any code

We help plan events and also write articles

Which is pog

[sturdy swan]

You can submit any bug via tickets on https://support.top.gg/support/home with the expected behavior of the feature, what happened, any applicable links, screenshots or screen recordings that may help us visualize the issue, web browser and version, operating system and version, and any additional information or comments that may help the team diagnose, fix or reproduce the issue :)

[urban mirage]

Hello, while trying to add my server to your site, after filling in the information, the button remained in the loading state. Then, when I looked at my profile, I saw the message that the server has not been published yet. When I clicked the edit button, my previous posts were not there. What should I do? <@&817055174613794826>

[floral pagoda]

Try to resubmit your server and see what happens? Have you tried that?

[urban mirage]

Yes, i tried that but the button remained in the loading state.

[sturdy swan]

Hey there!

I think I remember having this issue as well.. While not exact, something similar..
I just waited it out for about an hour or 2, and checked again to see that it was there!

If that doesn't work, I would recommend reaching back in this channel or head on over to https://support.top.gg/support/home and create a bug ticket there

[urban mirage]

okay thank you so much

[sturdy swan]

Not a problem!
Happy to help :)

[river cipher]

Do i get a ping when someone accepts to review my bot?

[toxic zephyr]

Hey, you will get a DM and a ping when your bot gets declined and only a DM when its approved but you don't get any notification when we start reviewing your bot

[river cipher]

okay

[sturdy fractal]

How can I add an image to my Top.gg page?

my bot pretty much can exclusively be explained via images

[shell inlet]

description supports html and css

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy fractal]

ah, I had no clue

thanks

and is there a recommended place to host images for markdown, or can I host them wherever?

(eg. for security)

[sturdy swan]

I would use Imgur. It’s free and simple

[sturdy swan]

(@sturdy fractal)

[sturdy fractal]

👍

[wild owl]

why is my bot not growing at all?, my bot is at around 7th list in the advacned economy tag

ping when replying

[calm solar]

Solely depends on people's interest to add it. Maybe make the page, name etc more appealing to increase click through rate

[desert plover]

@wild owl It's not easy to gain people's attention. You need to have your bot unique that the user sees something on it, there's lots of economy bots out there where people would rather use. Yet again your bot can be more efficient

[desert plover]

@sturdy fractal Gyazo works fine aswell

[wild owl]

yea i understand but i doubt if they can even see my bot ad.

[cobalt sleet]

You should check out our blog for tips on how to grow your bot organically! https://blog.top.gg

Otherwise, you can also bid in our ad auctions for even faster growth instantly. https://top.gg/advertise

[steady ridge]

Me who forgot the top.gg blog existed: :0

[bitter siren]

Im I need help

How can i make Look This Bold Text which is sayes ( Why should ) Pleas i need it that

How can i make this

Any tutorial?

[brittle orbit]

You can do it with Markdown. There are a few markdown tutorials on YouTube

[bitter siren]

Markdown ?

[brittle orbit]

Correct

[bitter siren]

Search on youtube ?

Ok

[brittle orbit]

Yes

[sturdy swan]

Yep. There is plenty of documentation and yt tutorials for MD

[cobalt sleet]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[wet jacinth]

I Added My Bot It's Been 4 Days Still Not Approved Why

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[ivory breach]

This morning i made for the first time the top gg bot so people can join and vote my server, when i go to my profile i see my server, but when i have no account login it doesnt show my server, anyone knows?

[long ferry]

shows up for me when not being logged in

[potent stone]

My bot has been rejected, can I send an application again?

[long ferry]

if you have fixed what it was originally declined for, yes

[silver barn]

good luck this time

[fresh fable]

How much do server votes contribute towards getting server to be higher on the list when sorted by "Top"? Because I'm seeing all the other servers with high member counts on the top with less than 60 votes (some barely even have votes at all), while a server with nearly 200 votes are buried all the way down 12 pages because it has lower member count.

[steady ridge]

Servers are ranked by Partnered status, member count then votes

pretty sure

[fresh fable]

So getting members to vote is pretty much pointless then when other servers that barely put effort into promoting voting will still be higher because of their member count?

[cobalt sleet]

When you sort by votes or do a regular search on the site, results are sorted in order of vote count by default, so votes do very much count for servers still. This update mainly affects the homepage.

[light ermine]

top.gg website is laggy alot, please try fixin it.

[long ferry]

top.gg seems to be working as normal for me

[fresh fable]

Even if it only affects the homepage, I find this system pretty unfair since people will generally only look through homepage. High member count servers get promoted to the top for simply existing there. normally I got around 30 joins from top.gg/week. But now it is down to just 1 per week.

[long ferry]

If you wish to make suggestions for that feature, you can do so through https://feedback.top.gg

[light ermine]

it lags, maybe i shall try clearing cache

does using adblockers affect performance

of site

[long ferry]

due to the nature of how adblocker removes certain elements on the site, it may affect performance

[light ermine]

i use brave browser

[cobalt sleet]

We won't be going back to old way of sorting servers on the homepage any time soon but we are looking at redesigning the page to add better filters and sorting so please leave your suggestions and feedback at the link Aurel provided above. It will be taken into account when we redesign it.

[long ferry]

Brave is often known to cause several known issues within top.gg, could you try chrome for example?

[light ermine]

chrome is kinda old fashion these days, i used it last time back in 2018

[long ferry]

brave is a modified version of chrome, though with certain aspects that causes top.gg to not function correctly

[light ermine]

yes, it breaks some sites cuz it blocks cookies etc

need to remove shield

[covert field]

im unsure of how the currently most used browser to ever be created is old fashion

[light ermine]

chrome is overrated

[smoky tusk]

I stopped using Chrome because of RAM and CPU usage.
At one point it used up more than my video games... Ridiculous.

[gray pumice]

so how i setup webhook logging for bot without using @top-gg/sdk like using webhook-topgg.com but wanna send username of voter not wanna mention voter

[shell inlet]

hey for help related with api refer to our docs and further support head to #topgg-api

also whoever sees this, please avoid having regular conversations in this channel.

[gray pumice]

i cleared my doubt thnx

[cyan canopy]

@hidden root

[long ferry]

thats not possible, you will need to create a manual invite yourself

and the other one is caused when inviting the bot with no permissions

[urban mirage]

When I press the add server button in the first picture, it goes back to step 2. When I try to continue, as can be seen in the 3rd photo, the buttons at the bottom right are stuck on the loading screen. What should I do? <@&817055174613794826>

[long ferry]

Are you an administrator of the server you're trying to add?

[urban mirage]

I am the direct owner of the server.

[sturdy swan]

pretty sure you have to create your own invite link for that
https://discord.com/developers/applications/botclientid/oauth2/url-generator
(replace botclientid with your own bot's client id)

[long ferry]

this often happens when trying to add a server using an administrator account instead of the user with the ownership. Otherwise try a different browser

[urban mirage]

Okay. I will try that. If it doesn't work I will say you.

Unfortunately I am still facing the same problem. <@&817055174613794826>

[sturdy swan]

the bot invite just joins it to a server, without a channel. channels would be defined in the bot's code

https://discord.com/developers/applications/botclientid/oauth2/url-generator
(replace botclientid with your own bot's client id)

you have to generate your own one depending on what permissions you want the bot to have.

which bot are you trying to invite?

nvm if its top.gg bot it has a official invite link
https://discord.com/oauth2/authorize?client_id=422087909634736160&scope=bot
https://top.gg/bot/422087909634736160

it doesn't have a special role because it doesn't need permissions. if you want one here's the link with a random permission (send message): https://discord.com/api/oauth2/authorize?client_id=422087909634736160&permissions=2048&scope=bot applications.commands

kk

np!

[sturdy swan]

Did you try in a different browser?

[urban mirage]

yes i tried

[sturdy swan]

It could be a cache issue. Try clearing your cache to see if that helps.

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[dense atlas]

Hi how can I ging xtendo on your website

[long ferry]

ging?

[dense atlas]

Find *

Like how can I join xtendo

[urban mirage]

Okay but now i am bussy. O will try that.

[cobalt sleet]

-how2search

[wild stone]

@dense atlas

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[cobalt sleet]

If you can't find it by searching for it it's probably not on our site.

[wheat cradle]

Question is the bot down? (Embed Generator)

[sturdy swan]

-wrongserver

[wild stone]

@wheat cradle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[urban mirage]

I tried and problem solved. Thank you so much :)

[versed hare]

Is there any staff that I could DM regarding my bots application? Got a serious question, nothing about it being denied or something, just waiting on a response.

[sturdy swan]

hello i have help command

and yall declined my bot

[zinc oracle]

hey, you can dm any online mod or bot reviewer for any questions.
You can also ask here too

[zinc oracle]

dm the reviewer that declined your bot @sturdy swan

[sturdy swan]

here ?

[upper crypt]

hy my bot page dont show long description idk why

https://top.gg/bot/669228505128501258 bot topgg url

[sturdy swan]

Is that not what you put?

[upper crypt]

Means ??

I have already put stuff

[sturdy swan]

Okay, then what exactly is the issue?

[upper crypt]

Its not showing on the page the short description is showing but not the long description

[sturdy swan]

I would recommend trying to reset them both and then making sure that you press the save button when you are finished.

Lemme know if that helps!

[coarse finch]

Is this new? It didn't ask me before

[upper crypt]

still not working

[upper crypt]

yes its new

[cobalt sleet]

Your iframe wasn't coded properly. You were missing a closing > at the end of the element. I fixed it for you. It loads properly now.

[upper crypt]

Ohh haven't noticed that thank you soo much Mac

[cobalt sleet]

No problem!

[sturdy swan]

guyws

my bot got declined i got help menu and all

[floral pagoda]

Well, contact the reviewer please

#mod-logs message - @sturdy swan in your case

[sturdy swan]

he dont answer

[floral pagoda]

Patience is key

[zinc oracle]

please give reviewers 24-48 hours to respond.

[floral pagoda]

He will respond to you, sooner or later

[wheat cradle]

Hey is Embed Generator offline? i can't seem to find anything about it as idk when it went offline.

wrong server sorry x_x

[thorny viper]

is it possible to change my bot's name on the bot's top.gg page?

[stoic socket]

Hi - to change your bot's name on Top.gg you need to first change it on https://discord.dev (Developer portal), then click the "Refresh Data" button on your bot page. it will then update within ~60 mins

[thorny viper]

thanks

apparently that's the application name

[stoic socket]

You need to change the bot name not the application name

Click on your bot application ( https://cdn.myprojects.lol/ccde6ed3-115b-4ca7-9050-5c71cfaa5c11.png )
Click "Bot" ( https://cdn.myprojects.lol/771d2b7c-ba1a-4bde-b33a-8c9d57782aa1.png )
Change name ( https://cdn.myprojects.lol/62bcb9ad-d81d-4717-ad34-caac002ead07.png )

[gaunt nest]

How users can remove or edit reviews ?

[stoic socket]

That is currently not possible due to a bug

[gaunt nest]

Just currently?

Phew, because I saw this possible some months ago

[stoic socket]

It is meant to be working but is disabled due to a bug which people faced. There isn't an ETA for the fix though

[gaunt nest]

Since when does it doesnt work ?

[stoic socket]

It hasn't worked for a good month or so

[gaunt nest]

Oh well

Rip xd

[keen geyser]

Is there a way to update this i put the new link to the new server in but it didnt change the icon and name

[gaunt nest]

My bot just had a bad review because of a bug on a module xd. Not my fault just an upgrade of the api that disable this version xd

[stoic socket]

You can update it on the edit page :)

[keen geyser]

Where tho

[steel sinew]

You could disable commands if the module is not working or is updated while you update 😉

[gaunt nest]

And after we talk with the user who did the review he decided to remove it

[frozen crest]

fork module and fix bug

[steel sinew]

That's a good thing!

[steel sinew]

Refresh your cache. Might take a bit to update

[wild stone]

@keen geyser

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[gaunt nest]

Yes yes but, the bug just happened un the night and the music commnd just don't work, so when I learned this I was at work and back home only in 6 hours

[stoic socket]

The "Edit Bot" button

[keen geyser]

bro you didnt read my message

[gaunt nest]

Yeah but actually he can't disable it

[keen geyser]

Thanks for the help

[steel sinew]

No problem!

[steel sinew]

😭

[stoic socket]

Ah my bad

[keen geyser]

all good

Seems like even with fresh cache it still displays the old logo and name

[gaunt nest]

And the fact is that the bug was not from the module, BUT from the api of the module, updated. So i downgraded the versions

[steel sinew]

Give it up to an hour

And recheck then

[keen geyser]

aight

[gaunt nest]

So I hope they fixed the edit of the reviews

[keen geyser]

We all hope so

[odd burrow]

if I talk to reviewer about review do I have to go through the add bot process again or will they revisit later?

[steel sinew]

Unfortunately you will have to go through the process again 😔

[odd burrow]

I see, thank

[steel sinew]

No problemo!

[thorny viper]

hello, it's been awhile since I changed the bot's name
however the name on top.gg is not being updated

[sturdy swan]

-refreshdata

[wild stone]

@thorny viper

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[thorny viper]

didn't know that's a thing 😂

thanks! it's updated

[sturdy swan]

Awesome!

glad it worked :)

[glacial briar]

@lone anvil hey my friend got banned, can you unban him?
He told he wrote 3-4 appeals but you rejected , shouldn't he get one chance at least?

[shell inlet]

no depending on their appeals we moderators take actions, if the appeal was rejected they can appeal once again in 2-3 months

[glacial briar]

His 1 year went by doing this only 😂

[grave rampart]

Any mod could help? Luca bot just sent me a message and telling me my bot get rejected because there's no command working. All I see in my bot console, the command that is asking isn't the command that I put up on the details of the bot.

And the bot was alive and tested in different server before I am asking to be approve in top.gg , should I dm the reviewer and help him to walk through the process?

[brittle orbit]

DM the person that reviewed your bot for more info.

[mellow tiger]

yeah...you have to dm the reviewer who rejected your bot

[brittle orbit]

Hi, if someone has already answered someones question, theres no need to answer them again. Thanks

[mellow tiger]

@brittle orbit hey , so sorry ur mssg was not loaded at that time

[grave rampart]

Thanks, I will dm Nekomaki

[sturdy swan]

how do u show votes via a webhook

[brittle orbit]

https://docs.top.gg

[sturdy swan]

cant u do that via a website?

plus is my server

not bot

[brittle orbit]

have a look at https://docs.top.gg/resources/webhooks/.

[sturdy swan]

I CANT CODE THAT GOOD

[long ferry]

https://webhook-topgg.com/ you can also just have notifications, but note that this is purely for notifications, not for rewarding

that above is for no coding knowledge

[sturdy swan]

ty @long ferry

[long ferry]

if you wish to reward users, you will need to code something

also note thats not an official tool, so their support server should be used instead

[sturdy swan]

ikik

it says that

[coarse finch]

I'm not receiving the verification e-mail, it has been 12 hours, how long will it take or may I do something else?

[steady ridge]

Make sure to check your spam and bin folders sometimes email clients flag the email as spam

[coarse finch]

I don't know what happened but I received the mail on my alt's account but it verified my main account. Should be a session issue? Thus I still wasn't able to use auction page. I needed to block cookies and clear top.gg's browser data.

[sturdy swan]

Hi

[coarse finch]

May help for further similar issues

[steady ridge]

Alright, Thanks for the info!

However, for future support with the auction system please use #auctions-support

[coarse finch]

Oh alright, sorry.

[brittle orbit]

-support

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

OKI SORRY

[brittle orbit]

np

[oak sage]

bonjour il est possible de give a un membre un rôle quand il a vote pour le serv ou le bot ?

[mellow tiger]

??

[oak sage]

you speak FR ?

[mellow tiger]

@oak sage nope

[oak sage]

ok i trenslate

hello it is possible to give a member a role when he has voted for the serv or the bot?

[brittle orbit]

For servers, yes. There should be an option in the server settings, with bots you'll have to use https://docs.top.gg/ if you want to grant roles to users after they vote.

[steady ridge]

Pour les serveurs, oui. Il devrait y avoir une option dans les paramètres du serveur, avec les robots, vous devrez utiliser https://docs.top.gg/ si vous souhaitez attribuer des rôles aux utilisateurs après leur vote

[oak sage]

I do not find

[brittle orbit]

Pourriez-vous préciser?

[oak sage]

avant il y avais option pour donner un rôle au membre qui a voté

mais la je ne trouve pas

[brittle orbit]

Je pense que c'est un problème connu.

[oak sage]

ok

et il y a une option pour envoyer un message sur le serveur quand un membre a voté ?

[brittle orbit]

Avec l'API top.gg - https://docs.top.gg/

[oak sage]

{
"Authorization": "your-topgg-token-here"
}

On le place ou ?

dans les parametre sur top.gg ?

[brittle orbit]

Dans votre éditeur de code de bots.

[oak sage]

donc ici ?

[brittle orbit]

lire la doc. La doc est assez claire.

[oak sage]

bah écoute, soit le doc est malle expliquer soit je suis con

[mellow tiger]

yup you can

[silver barn]

kinda

[sturdy swan]

can you change the invite link for ur bot on top.gg

[steady ridge]

You should be able to

But I'm unsure

[sturdy swan]

so u can also change the bot then?

[long ferry]

As long as it is still the same bot thats actually invited

no

that not

[sturdy swan]

is there a way to do that

[long ferry]

By submitting the new bot instead

[steady ridge]

^^^

[sturdy swan]

k

[upper crypt]

hy my bot have 4K+ votes still why its on page 5
Bot name Pokemon 4th one in the image

[floral pagoda]

When was the bot accepted? That may give you an answer to your question for now

[upper crypt]

Yesterday

[floral pagoda]

There you have your answer. It may take some time until everything is shown correctly

[upper crypt]

ohh thanks ❤️

[floral pagoda]

Though I am not sure how everything is sorted now as the other bots are also not really sorted by “Votes”

So I would just accept it as it is right now and give it some time

[upper crypt]

Ohk

[mighty cradle]

@desert plover ping das ich ihn finde nur.

[bitter siren]

Heloo I need help

Anymod here ?

[long ferry]

ask your question

[bitter siren]

My bot Has been Declined Because I cloned My bot i mean i copy it Someone Bot So if i Coding My bot FROM YOUTUBE WHITHOUT USING SOURCE CODE I mean I coding And learn from video My bot Declined again and if yes why ?

@long ferry

Ohh you aurela

[brittle orbit]

DM the bot reviewer that reviewed your bot for more information.

[bitter siren]

YOU Declined my bot

[bitter siren]

Its Bot Can see it a.

?

[dreamy abyss]

Are you talking about this decline? If so, DM @long ferry

[bitter siren]

Ok

[silver barn]

You can

[wanton meadow]

Is it possible to delete comments on top.gg???

One Guy on my server have write following:
"Dieser Server ist sehr speziel aber das macht ihn ja so gut. Der Server ist wie man auf Spanisch sagt Casi demasiado perfecto/Fast zu perfekt."

Thats meaning:
"This server is very specific but that's what makes it so good. The server is as they say in Spanish Casi demasiado perfecto/almost too perfect."
but he give only 2 Stars? Is this a trolling review?

[steady ridge]

I do not think you are able to remove reviews or comments on your bot or server page

[wanton meadow]

This is the reason why i ask for here. That a moderator of the page maybe remove it

bec. its in my opinion a trolling review

Its a positiv text without anything negativ, but it have only 2 stars 😦

[steady ridge]

Most of the higher support associates are currently in a meeting, they may be able to help soon or in about 1 hour

[wanton meadow]

Okay, i will wait.

They should ping me soon

[steady ridge]

Any online mod will be able to further help you with this issue

[steady ridge]

Please DM a mod online to sort this issue

[zinc oracle]

hey, that review doesn't break any of our guidelines.
https://support.top.gg/support/solutions/articles/73000502504-review-guidelines

[wanton meadow]

Yea but it is obvios a trolling review

@zinc oracle

[zinc oracle]

Since it doesnt break our guidelines we cant remove it.

[wanton meadow]

His Text is full positive...
And 2 Stars are bad...
What the...

Wow...
Than say me a reason for being positiv of this Review

What should think a member who see this? He lowered with his troll review only the Positive % ...

What ever, bye, thx for... idk

[sturdy swan]

Hey there TrophyHunter!

I understand why you could be a little upset about this situation, however because of the fact that the review does not break any guidelines, we cannot have it removed or any action taken against it.. This is for a plethora of reasons, but the main one being that if we do something for one, we have to do it for all..

If you would like to, you can create a ticket @ https://support.top.gg and it can be escalated to who it needs to be escalated to

Sorry for the inconvenience! And let me know if you have any other questions

[sturdy swan]

( @wanton meadow )
forgor to ping 💀

[wanton meadow]

Okay, i understand.

thx for answer

[sturdy swan]

Not a problem!
Happy to help :)

[coarse vault]

Hey can I have a staff remove the pending invite for a team member for me?

At the moment, you can only have one pending invite at a time per team. The last person you invited must accept or reject your invite. Teams is still under development, this will likely become less strict in the near future.

[long ferry]

we cannot, no. The team member needs to decline

[coarse vault]

@long ferry what if they no longer use the account..

[sturdy swan]

My bot got declined i have help menu

please help

[steady ridge]

pardon?

Please explain what your issue is?

Was your bot declined because of the help menu?

[sturdy swan]

me?

[steady ridge]

yes

[sturdy swan]

yah its says i dont got one

but i do

[wild stone]

@sturdy swan

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[steady ridge]

you can DM the person who denied your bot for further info

[sturdy swan]

Ok ty 1 sec

can i maki another one

?

[steady ridge]

In this can Krypton

[steady ridge]

another bot or submission to the site?

[sturdy swan]

submisson to the site agin

1006490980951793685

My bot id

[steady ridge]

Yeah, feel free to make a new submission to the site whenever you would like however i suggest first trying to contact the bot reviewer (Krypton in this case) if you feel your bot was wrongfully declined. If the BR says they were right in the judgement please fix the command and submit your bot again

[sturdy swan]

ok ty

[steady ridge]

Your Welcome

[sturdy swan]

what do i have to do here

[steady ridge]

What does your bot do in this case

is it an economy bot or a Games bot

start typing the top 12 categories that your bot would fit in

[coarse vault]

Can team members edit settings and such for bots that are in teams? like description?

[sturdy swan]

ok ty

[steady ridge]

Im pretty sure they should be able to

[coarse vault]

Its like bugging out where its not showing the bot in the team

[steady ridge]

Hm, thats strange

[coarse vault]

ya I found another thing

settings page where it shows bio and such will only show the first team you are in and not the rest but in other tabs it will for example overview

[steady ridge]

hmm alright

[sturdy swan]

You can submit a ticket on https://support.top.gg with any and all bugs!

that way out qt engineers can squash 'em ASAP

[steady ridge]

^^^

[coarse vault]

also they accepted my invite and its not showing them added in the overviews tab but it shows them in the members

[sturdy swan]

that and teams rn are a HUGE wip

[coarse vault]

I needed them so they can edit the description but it wont let them

[sturdy swan]

-clearcache

fail

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[steady ridge]

-clearcache

[coarse vault]

I already did

dw 😉

[sturdy swan]

Did the other person as well?

[coarse vault]

yes

[sturdy swan]

hmmmmm

[coarse vault]

they cant access the edit page

for description

[sturdy swan]

I would try giving it some time, maybe like 30mins?

let the website think about it

sometimes its like an old person and has to sit there and process things lol

[coarse vault]

can I send the link and you tell me if you can see them?

[steady ridge]

Any particular error message or no, if not follow the instructions given by Blub above ^^^

[coarse vault]

https://top.gg/team/348488840380866560

[coarse vault]

0 errors

also I do see duplicated admin roles https://adamh.tech/2022/08/opera_fHXvdc5jdf.png

[steady ridge]

Hi, I can find you as the only member of the team on the website link you sent in

[coarse vault]

weird it says hes added and an admin

https://adamh.tech/2022/08/opera_DsJEH1yhJG.png

[steady ridge]

Yeah, I can only find you as the only member on the team, however if you wait ~30 minutes and nothing has changed, I might have in the time come up with a solution, if not I will escalate this further

[sturdy swan]

yeaaaa

i think the website is pulling old grandma moment

[coarse vault]

ok fs

[silver barn]

Lol

[hasty sorrel]

When i try to add my server i get 404, anything am doing wrong?

[steady ridge]

404 is a not found error usually meaning your browser or the website cant find the sub redirect page you are meant to go to, so it shouldn't be you thats doing anything wrong

if you still believe you are doing something wrong please refer to this article to explain how to add your server to the website

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[steady ridge]

If nothing is fixed please refer back here to support

[sage night]

Hey, I can't unsubscribe from my vote reminder.

[hasty sorrel]

I am on Safari and it is not known to be websites friendly X:C

[steady ridge]

Hi you may try a different browser but i doubt it'll fix the problem

[steady ridge]

Hi, it seems you are unsubscribing as it resets back to the remind me menu, that means a reminder is not set

[sage night]

ok

[steady ridge]

But please make sure its not set by waiting till you would normally get the reminder.

[hasty sorrel]

Yeah right, i switched to mobile and nothing changes

[long ferry]

go to /edit on that server page

[coarse vault]

Hey @steady ridge seem like it just updated itself took a while

[hasty sorrel]

Thanks

[upper crypt]

Voting Bug

^^

[potent stone]

Ok

[zinc oracle]

What's the bug

[long ferry]

that means you have already voted

that is normal

[upper crypt]

But then why its showing vote and then we click on vote and it says already voted

[long ferry]

that is normal too

[upper crypt]

It should say on page load only

Ohk

[mint linden]

Invite To Top.gg?

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[fleet pasture]

how can i know if my bot is verified or not ?

<@&817055174613794826>

[cobalt sleet]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[fleet pasture]

what is the reqs

to get verified

[cobalt sleet]

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[fleet pasture]

he must be verified on discord ?

[cobalt sleet]

No

[fleet pasture]

ty <33

[cobalt sleet]

No problem!

[fleet pasture]

this is my bot

how many time so the bot be verified ?

[steel sinew]

What do you mean?

[fleet pasture]

how much time i will be waiting

[wild stone]

@fleet pasture

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[fleet pasture]

@steel sinew u are panda

[steel sinew]

1. no
2. this channel is for top.gg support, we can discuss in #general tho :)

[viral bronze]

Hey

[stoic socket]

Anything we can help with?

[viral bronze]

Why my wallper top.gg bot be active

Only have 58 viwe

[stoic socket]

What do you mean?

[viral bronze]

Why is Top.gg not as active as it used to be

Previously, the bot went to 100 servers in 1 day, but now it doesn't

[stoic socket]

People will only add your bot if your bot page convinces them to. You need to make sure your page looks appealing to new users, and also voting for your bot really helps

[viral bronze]

Yeah

Have 12 vote

And 2 ,5 star

[stoic socket]

My bot gets several votes a day and grows ~20+ a day, when it had 0 it barely grew that in a month

[viral bronze]

I don't know things have been made very unpleasant

[stoic socket]

What I’d recommend doing is having a play around with your bot page, making sure it’s up to date, good looking and gives the important info about your bot

[viral bronze]

Yes, everything is there.web very beautiful

[modest nexus]

How do I setup a role for the users who voted for the server so that they can get some extra perks?

[shell inlet]

you can see a section called "role rewards" in your server edit page

[modest nexus]

Only the server owner can edit the page , right? Is there any way the owner can give permission to admin to edit server page

[shell inlet]

yes, through teams they can add you as an admin of the server

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[modest nexus]

Thanks a lot

[shell inlet]

np

[little marsh]

Hi! I'm trying to setup a vote webhook for my server but it says I'm "unauthorized" even though I have full perms in the server I'm trying to set it up

Wait, now i can't even access my server editing page?

[next kestrel]

are you the admin of this server?

if you are an admin and would want to access the edit page, directly type /edit in the url at the end

[polar vapor]

so, what should i do when my bot was offline during the reviewing process?

[silver barn]

make sure your bot is online 24/7 and reapply

[polar vapor]

okay thanks

[silver barn]

np

[whole nimbus]

..

[dreamy abyss]

-refreshdata @keen geyser

[wild stone]

@keen geyser

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[keen geyser]

I tried that

[long ferry]

what is your bots avatar supposed to be

[keen geyser]

its not the bot avatar

its supposed to be the support server

[dreamy abyss]

Do you have the Top.gg bot on your server?

[keen geyser]

yes

[dreamy abyss]

Try doing an edit on https://top.gg/servers/964998696301379584

[long ferry]

that is not updated by refresh data, that is occasionally fetched

though it does show up for me

[keen geyser]

yep thats not what its supposed to be

[long ferry]

I'm not sure if I understand correctly, it does display the correct data from your server though no?

[keen geyser]

nope

the link behind the button points to the new server but the name profile pic and stats belong to the old one

[long ferry]

make an edit at https://top.gg/servers/964998696301379584/edit

[dreamy abyss]

It matches what happens when I click the invite thought. What’s on top.gg is the same as the invite from discord

[long ferry]

Yes, thats the that will be fetched by top.gg

[keen geyser]

i get redirected to the new server when i click it

[dreamy abyss]

So you got a new server id too?

[keen geyser]

its a whole new server yes

[long ferry]

You'll need to update it in the bot page settings too

[keen geyser]

i did update it on the bot

[dreamy abyss]

Ok, then you need to delete that submit your new server server add that to your bot then delete your old server

Do you see the new server here https://top.gg/servers/new ?

[keen geyser]

yea i do

[long ferry]

https://top.gg/servers/964998696301379584 is your new server or what do you mean

ah I see what you mean

[keen geyser]

nope

thats the old server

[long ferry]

the invite goes to a different server

[keen geyser]

that server is still used but the bot got a dedicated server

[long ferry]

Alright re-add your server

and try adding it to your bot page again

[keen geyser]

aight

[sturdy swan]

where will i get my money? please help

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[keen geyser]

credits can only be used to pay for in auctions

[sturdy swan]

oh I didn't know

thanks

[keen geyser]

Amazing it worked thanks alot @long ferry

[mint linden]

?

Bro invite top.gg ?

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[mint linden]

Bro what this

[cobalt sleet]

Your bot is in the review queue

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[mint linden]

Okok

[keen geyser]

he left

[tardy sphinx]

how would one transfer a top.gg server to a new discord account?

[keen geyser]

I guess remove the server on the one account and add it back on the other account

From what i know reviews and all that stay even after deleting it

[tardy sphinx]

oh I see

[sturdy swan]

idk why but i vote for my bot and it says i voted for 2 times?

I voted for the first time but it says i voted 2 times and thats for every user who votes for my bot

[dreamy abyss]

Weekends have a double multiplier

So votes count twice

[sturdy swan]

oh ok nice

[sturdy swan]

good to know thank you

[tardy sphinx]

if a bot is deleted, it'll remain on top.gg right?

like the bot account itself

[zinc oracle]

If it is deleted it won't be automatically deleted off topgg, but once it's reported as being deleted a mod will remove it.

[wary agate]

My bot is in over 100 servers so discord won't let ppl add it until they approve. Is there a way to pause my bot page so people can't add it until it's approved?

[sturdy swan]

<@&817055174613794826> Hi, I paid twice for adds last week that had more views then anticipated , my bank says both transitions went through, but topgg still says i need to pay for it

[next kestrel]

there is not

you can however make an announcement stating why it cannot be added though

[wary agate]

Ahh good idea thank you

[next kestrel]

i'd use #auctions-support for that

if its payments related, you can create a thread in that channel with the transaction reference and someone will check up with the status

[wild owl]

Why do I have so less views in my bot page?

[floral pagoda]

Views? Are you referring to auctions?

[wild owl]

No, normal bot page views

They are only 50

While my friend's bot has 260

[floral pagoda]

Oh, you are referring to the Insights. Well, that’s something we can’t explain

[wild owl]

Ohk

[floral pagoda]

You are more or less responsible for a good / attractive bot page that users want to click. If that’s not the case, there’s nothing we can do

[wild owl]

Can anyone help me make a good and appealing description for my bot please

[floral pagoda]

#development if you want to use HTML/CSS

[wild owl]

Ohk thanks

[cobalt sleet]

-grow

[wild stone]

@wild owl

How to grow your bot

So, you've just got approved on Top.gg? Congratulations! 🎉 The easy part is over, growing a bot is hard work!

There are lots of ways you can do this, here are a few of our recommendations:
Check out our tips for organic growth on the Top.gg Blog
Advertise on Top.gg for instant growth using our auctions

[cobalt sleet]

Also, the insights page is somewhat buggy and unreliable

[wild owl]

Ohk

Thanks

[quaint juniper]

Hey I changed my server logo and name, how can I update it on top.gg?

[long ferry]

it should normally be fetched automatically after making an edit on your server page

[sturdy swan]

hello

can some one help me

i know not of a dev only

bruh i would not the site

i will that you help me

im a dev or im a not dev help me

how have i this?

how can i close this

and where can i find it

where can i find it in the settings

?

@umbral nova

[silver barn]

I don't think there's an advanced setting on mobile...

[sturdy swan]

wtf

ok i pickup the laptop

[wraith imp]

I cant make server vote help me please

[zinc oracle]

what server are you voting for?

[wraith imp]

My own @zinc oracle

[zinc oracle]

did you add it to topgg?

[wraith imp]

No another vote tracer

[zinc oracle]

youll need to add it to topgg to be allowed to vote for it.

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[wraith imp]

Ok

[sturdy swan]

i havr close advanced mode

and

i have this some time

how close i this?

de bug and start timeup is closeing

@silver barn

[silver barn]

Hmm

I don't really know why it's happening to you

Contact discord support maybe

[cobalt sleet]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[cedar mason]

@shrewd locust

@next kestrel

[dreamy abyss]

@cedar mason please do not ghost ping people.

[cedar mason]

I just deleted invalid user pings

[dreamy abyss]

From our logs you also pinged valid users like Enigma#4183

Also pinging people in #support without giving the reason why may also be seen as spam. Feel free to use the built in Discord search functionality to find a member without pinging them, or give a full sentence when pinging someone so they know why you are pinging them

[odd knoll]

@dreamy abyss

Hey mate how are you doing..?

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[odd knoll]

Buddy I had submitted a bot named crispy now I renamed the bot to root it been 2 weeks+ till now no review

[dreamy abyss]

Hey, you @spark prairie submitted it on 05/08/2022, so about 15 days ago.
So I dont see any bots in queue submitted before that one

Queue is about 1-2 weeks atm

[odd knoll]

15 days oki sry..

@dreamy abyss buddy can you check now?

[dreamy abyss]

@fluid birch is the person who is reviewing your bot. So you can contact them for an ETA :)

[odd knoll]

Ok tnx

[eager parcel]

Everytime I hit "Submit Bot", it goes back to step 2 with everything kind of stuck

[next kestrel]

does your description contain any html?

[eager parcel]

Nope, only part of markdown is #, >, -, and *

[next kestrel]

hmm, that's strange, if you haven't already, try:

• reloading the page to submit again
• logging out and logging back in
• clearing your browser cache

[eager parcel]

I've tried 1, I'll try 2 and 3

[next kestrel]

alright! let me know if it still persists and i'll have someone look into it

[eager parcel]

keeps happening :(

[next kestrel]

are you sure you're filling out whatever you need to on step 2?

[calm solar]

https://dillinger.io/

[eager parcel]

Yes

[calm solar]

oh you mean the

website is stuck?

[eager parcel]

Yes

[calm solar]

before you hit save what changes do you make?

[sturdy swan]

K

[eager parcel]

Wdym

[calm solar]

what new changes do you save?

[eager parcel]

Just adding basic description and stuff

[calm solar]

make sure you don't go over the limit

check your char limits

[eager parcel]

Oh wait

[calm solar]

and make sure you fill out all the mandatory details above the optional ones

[eager parcel]

Ok, character count says 61 characters

[calm solar]

did you fill out all the mandatory details?

do you get a box like this when you hit save?

[eager parcel]

Everything i filled out except Add Link (Social Media) and Top.gg Server URL

[eager parcel]

no error

[calm solar]

okay gimme a moment i'll have someone look into it

[eager parcel]

ty

[calm solar]

do you by chance have any adblocker on?

[eager parcel]

I don’t think so
I got a video ad while writing the desc

[calm solar]

please try using another browser maybe

[cerulean comet]

Hay, has my bot been approved?

[calm solar]

#mod-logs

you can check if your bot has been declined here

or you could also log into https://top.gg/ and check your profile, if it has your bot with this icon, it has been approved

[cerulean comet]

Ah grazie

[calm solar]

bot approvals usually take days to weeks, you never know

[eager parcel]

nothing changed

[fair oriole]

Hello

how to be bot tester

[gloomy shell]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[woven lance]

Hi everyone, how can I DM an reviewer who denied my bot? Or anyway to talk with the reviewer?

[next kestrel]

in order to know who declined your bot, please check your pings in #mod-logs, from there, you can simply use the search box at the top right to look for the reviewer and you can DM them in order to dispute a decline!

[woven lance]

I already did but unable to DM the reviewer

[wild stone]

@woven lance

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[next kestrel]

please refer to this! you need to have your dms enabled too!

[woven lance]

I'm pretty sure that I can dm

nevermind, it seems it was a discord moment™️

[next kestrel]

no worries!

[eager parcel]

I still haven’t solved this

[eager parcel]

Ok

I did

For the stupidest reason

I literally deleted a space after my custom bot invite link and then it worked '-'

[upper crypt]

hy what is this like my bot is getting more and more down early it was on page 5 and now its on page 13

its have enough votes to be on page 1

[gloomy shell]

You just recently added your bot again, but it retains the voting information from previously. its desynced - once a new month starts, itll show where its supposed to.

[sleek palm]

Hey guys, is there a vote bot tracker?

For people who vote for my server etc

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[sleek palm]

Oh you guys don’t have an official bot for people that vote for servers on your website?

[long ferry]

We have @small lantern who rewards users with roles, but it does not have logs

[sleek palm]

It’s only because I saw a bot in someone’s server with a leaderboard etc 🙂 I’ll see if I can find out

Also when I used to be with top.gg back in the day you guys used to do auctions is that still a thing?

To bid on a website spot?

[long ferry]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1660676400:F> (<t:1660676400:R>) to <t:1661194800:F> (<t:1661194800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1660676400:F> (<t:1660676400:R>)

Next Auctions Ending: <t:1661194800:F> (<t:1661194800:R>)

Aug 20, 2022, 8:46 PM

[upper crypt]

Ohk

[sturdy swan]

How did you get to this page?

[ebon socket]

I’ve uploaded a bot to top.gg twice now, and both times it randomly disappears 1-3 days later. I don’t have any message about why either

[sturdy swan]

The bot may have been declined!
I'll put some more information below for you :)

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[ebon socket]

Wow, strict

[sturdy swan]

We just like to make sure that everyone/everything on our site is safe and friendly :)

that way, people can use the bots listed on the website without having to worry, and join the servers on the site without having to worry about anything too crazy..

[fleet pasture]

how can i add an image ?

[dreamy abyss]

-htmldesc

[wild stone]

@fleet pasture

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[fleet pasture]

<33

[fleet pasture]

wht i use ?

[dreamy abyss]

Look under images https://www.markdownguide.org/basic-syntax/#images-1
It does not matter if you choose to use markdown or html. We support both

[fleet pasture]

don't understand

![The San Juan Mountains are beautiful!](/assets/images/san-juan-mountains.jpg "San Juan Mountains")

where i can put the image link ?

[long ferry]

https://www.markdowntutorial.com/lesson/4/

[fleet pasture]

and this line ?

[long ferry]

thats likely something you'll need to ask in #development

[sturdy swan]

Try the <hr> tag

[fleet pasture]

not the big text

i mean the line

[sturdy swan]

Yep

Just try putting <hr>

[fleet pasture]

ty

[sturdy swan]

Np :)

[fleet pasture]

how can i add link

[long ferry]

Please move over to #development if you need further help with markdown

[wet solar]

Hello! I'm trying to add a bot to my server, but i'm not seeing any options. I'm logged in. Is there something im missing?

[long ferry]

could you elaborate "not seeing any options"?

[wet solar]

I'm trying to add an AI generator to my server. I'm only seeing "Invite" "Vote" and a "Share" button

[long ferry]

Invite is the button to use

[wet solar]

Lol damn. Thanks. I'm going to delete my messages to save face lol

[fleet pasture]

wht is that ?

[long ferry]

refresh the page and try again, copy your description though if you have made changes

[molten spade]

Who should I contact for paid shoutouts?

[shell inlet]

currently we don't do any paid shout outs or stuff

[molten spade]

I see

[wild owl]

@shell inlet hey dude, can I delete my bot and resubmit it to get it in the trending page?

Bcz no one seems to view my bot

[shell inlet]

no you may not

[winter walrus]

^ that would go against Top.gg guidelines and is bannable

[wild owl]

Ohk thanks for telling

[wild owl]

Bro I doubt if this can happen,
But like my bot I'd not getting any views I the top.gg page, so can u do something so that bot can hit the algorithm, or can I do something that will make it more popular(I will use auctions next month tho)

[echo hamlet]

Are there any plans to change how servers are sorted?
Right now it's just verified/partnered Discord servers at the top

[shell inlet]

not really, on top.gg/servers it's sorted by the members ratio and soon "sorting by votes" will be fixed , no ETA.

[echo hamlet]

Well looking at the site it sorts first by partner/verified then by members.

Non-partnered or verified servers go below the smallest partner/verified

500 members + partnered will be above 600,000 members + unpartnered and I don't see why it's like that

[shell inlet]

two scrolls down you can see this, https://imgur.com/Shf2YgK. Currently there's a bug, servers aren't being sorted by votes which will be fixed. Then the pattern will change

[echo hamlet]

The promoted server?

That's a paid spot

I meant below that

[shell inlet]

promoted spots are paid ones, only first and second will be the paid slots

after that it's sorted by votes

[echo hamlet]

Well that's the thing, it isn't currently sorted by that

I don't know if it's broken right now but

[shell inlet]

currently there's a bug, servers aren't being sorted by votes which will be fixed. Then the pattern will change

[echo hamlet]

I know about that bug, that has been there for months

but recently the servers area changed

and now it's partnered + verified servers

You can scroll through the /servers listing

It is all the partnered/verified servers all the way down to the smallest one (by membercount)
then it starts showing by non-partnered biggest to smallest

but those only show once you scroll past ALL the partnered/verified servers

I'm not sure if this is a bug or intended

In the screenshot I posted, that list goes on for hundreds, maybe thousands of partnered/verified servers ONLY.

[night zealot]

Hey my bot recently got declined for one command and I fix it! If I dm with Dominic, he would accept it?

[shell inlet]

i think i already answered you and you're asking the same question, i even told that there's a bug currently https://imgur.com/X8alUkF

[shell inlet]

you should re-submit the bot and we'll have a look at it

[echo hamlet]

Well you mentioned that it isn't sorted by votes which is a known bug.

[night zealot]

Ok! Done

[echo hamlet]

I'm saying every single partnered or verified server is above every single non partnered or verified server

[crisp spruce]

bot dont work.. it ask for prefix or something

[echo hamlet]

is that also a bug?

I'm not speaking about votes

[crisp spruce]

?

[shell inlet]

in here? https://top.gg/servers/list/top

[echo hamlet]

Yes

Like for example every single partnered server on the list will be above every single non-partnered server

It's a new thing that has been occurring for a few days now

I was just asking if it's intended or not

You can scroll through the list past hundreds of servers

you will not find a single non-partnered or verified one on there

[shell inlet]

i just checked the first 2 pages and seems like the servers are listed accordingly with reference to member ratio, most of them listed on our site are partnered and verified server which you're seeing and I saw all the servers were partnered/verified in the first 2 pages. I don't think it's intended

[echo hamlet]

Yeah it goes by partnered/verified first and then member ratio

So biggest to smallest partnered/verified and once all of those are done then it starts showing non-partnered biggest to smallest

[shell inlet]

https://imgur.com/lfBOFh4 as you can see apparently all the servers which have high member ratio are partnered/verified

[echo hamlet]

The list is not showing the non-partnered servers even if they have higher ratio is the thing

Those are below the smallest partnered/verified

[shell inlet]

so it's not really intended and will apparently change when sorting through votes will be fixed

[echo hamlet]

Ah

Alright gotcha, thank you

[shell inlet]

no problem

[crisp spruce]

???

[shell inlet]

-wrongserver

[wild stone]

@crisp spruce

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cobalt sleet]

-grow

[wild stone]

@wild owl

How to grow your bot

So, you've just got approved on Top.gg? Congratulations! 🎉 The easy part is over, growing a bot is hard work!

There are lots of ways you can do this, here are a few of our recommendations:
Check out our tips for organic growth on the Top.gg Blog
Advertise on Top.gg for instant growth using our auctions

[crisp spruce]

It gave me this server for this bot eeeh

[shell inlet]

this server only provides support for top.gg, so head to the respective bot's support server

[crisp spruce]

Alright

[void trench]

I am having problem in voting in top.gg I mean I am voting in top.gg but not getting any rewards

Pls help me

[shell inlet]

contact the bot/server you have voted, rewards are provided by them.

[sturdy swan]

I added my bot to top.gg since 3 days no response m@shell inlet

Can anyone help

[silver barn]

It can take upto 1-2 weeks for your bot to get reviewed

[sturdy swan]

Ok

[steady ridge]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[unkempt solstice]

When will the gosh darn server sorting be fixed?

[heavy stream]

Hello, i've a problem when i was publishing my server, it was loading the changes which i'd done. Then after adding it to top.gg i'd clicked on "vote" then it's showing me "403 Forbidden". Can anyone help me?

[brittle orbit]

It is a known issue and the team is working on it. There is no ETA.

[brittle orbit]

Try clearing your cache and vote again, or try and publish the server via the server settings on top.gg

[heavy stream]

Ok, but i've published the server already. Just that vote error is showing when i try to vote.

[brittle orbit]

ok, maybe try clearing your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[heavy stream]

Ok, Thanks!

[brittle orbit]

np

[cerulean comet]

I still don't know if my bot has been rejected

or not

[floral pagoda]

Doesn’t look like

Check the bots id #logs / #mod-logs

[bitter wadi]

Hi there, I put my bot up for registration a while back, still no response

[floral pagoda]

-upto

[wild stone]

@bitter wadi

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[bitter wadi]

ok got it

[rare parcel]

How do I respond to comments on mobile?

How do I reply to these comments? (I am myself the owner)

[brittle orbit]

You currently can not due to a bug. The devs are trying to fix it, there is no ETA

[bitter wadi]

been 2 months tho....

[brittle orbit]

whats the bots ID?

[bitter wadi]

962606128057974794

[bitter wadi]

ok got it

[void trench]

Um how to do that

[brittle orbit]

Contact the moderation team of the server/bot that you are voting for

[void trench]

K

[marsh stone]

is there a known issue of server categories not working on the website?

[next kestrel]

could you please elaborate?

[marsh stone]

my server is not showing up in the osu! server category. even though it should be at the most top. It does not matter if I sort by votes or members.

https://top.gg/servers/tag/osu!

https://top.gg/servers/98226572468690944

[mellow tiger]

@marsh stone 🤨 maybe its an error...refresh the page

and try

[marsh stone]

I mean... same results on chrome, firefox, edge and mobile. Don't you dare tell me it works on your end.

[lost monolith]

hi i request to verify my bot

Pixel

[zinc oracle]

looks like you're searching for the osu! tag but you have the osu tag in your servers page.

[sturdy swan]

I changed my color from this red to blue and every time i logout and login in top.gg theme color changes to red how do I fix this?

[marsh stone]

https://i.imgur.com/NOzphmH.png

these are my categories selected for the server.

[zinc oracle]

did you just change to osu! within the past few hours?

[marsh stone]

No. there is not even a category selectable called osu

https://i.imgur.com/B3Qz0As.png

And my server used to appear on the website in the past.

[zinc oracle]

You can add any category you want.
https://i.imgur.com/0cVzs5K.png

I'd suggest removing your osu tag saving and readding it if you didnt change it recently.
After that it can take a few days to reindex.

[marsh stone]

it doesn't let me add osu at all. it loads and nothing happens

[marsh stone]

alright. i will try that. thank you

btw adding osu defaults to osu!
https://i.imgur.com/XmyBOyQ.gif

[zinc oracle]

strange

[marsh stone]

and clicking on the "Categories" on the server pages leads me to the wrong category without exclamation mark
https://i.imgur.com/uueqr7B.png

clicking "osu" leads me to this: https://top.gg/servers/tag/osu

there is something strange going on with the tag itself i think.

[zinc oracle]

do you mind if I try editing your servers tags?

[marsh stone]

go for it

[zinc oracle]

op, the servers is in a team. I cant edit it anyway.

I'm wondering if just the exclamation point is causing a bug, it defaulting to osu! is just visual but its actually going to osu.

If you visit any other server with the osu tag it shows as osu!
https://top.gg/servers/tag/osu!
I would try typing osu! then clicking the tag.
after that give it an hour or so and see if your categories have changed.

[marsh stone]

Yea i would love to remove the team aswell...if it would work. lol

I will give it an hour. maybe typing in "osu!" helps

[lost monolith]

Will you receive an email when they accept?

[marsh stone]

@zinc oracle speaking of team, shouldn't I be able to go to the server settings and remove the team from the server?

https://i.imgur.com/b5pKcGa.gif

[vital pier]

No u will get officiall from discord

[lost monolith]

No

Yes

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[lost monolith]

Verify my bot

[zinc oracle]

I dont think it works currently.

[lost monolith]

Pixel Bot

[marsh stone]

sad

[lost monolith]

By Wex_box

@umbral nova

Wex_box#2442

Pixel#4789

[lost monolith]

Bot

[gloomy shell]

@lost monolith your bot will be reviewed when it is time. Stop asking.

[lost monolith]

Ok tnx

[raven cosmos]

@gloomy shell if there are cuss words in reviews can they be removed?

[gloomy shell]

Depends on the context. You can dm an online moderator for more assistance

[raven cosmos]

Alright thank you :D

[sterile lily]

Please help anyone

[desert plover]

What seems to be the issue?

[sterile lily]

I want to change the bot owner in top.gg

@desert plover

[desert plover]

I think you have to make a team for that, or delete the application and re-make one

Or have a moderator to help you

[sterile lily]

@zinc oracle help

[zinc oracle]

youll need to delete the bot off topgg and have the new owner submit it

[sterile lily]

But it already has 22 votes

It will be gone

[zinc oracle]

votes reset monthly anyway

[sterile lily]

Oh ok

[sterile lily]

And can i transfer this application to a team by not deleting it

[zinc oracle]

You can add it to a team without deleting it yeah

[sterile lily]

How

?

[zinc oracle]

https://support.top.gg/support/solutions/articles/73000510559-teams-overview

[sturdy swan]

why wouldn't it be?

its an app the lists Discord bots

[zinc oracle]

from what I understand we dont allow it. I'm not sure what steps leadership have taken to have it removed(if any).
I know they are aware of the app though.

[sterile lily]

@zinc oracle i want to delete my bot as i am nit able to and its comming 403

Bot name = Flame Utility

[steel sinew]

403 code means forbidden. Are you logged in?

[sterile lily]

Yes

[long ferry]

where are you seeing the 403 error?

where exactly

and which bot are you referring to

[steel sinew]

« Flame Utility » apparently

[stray mauve]

Is there a way to choose what channel the @small lantern bot should create the invite in?

[next kestrel]

the bot can't do it, you can instead create an invite for whichever channel you wish and can paste it in the text box

[stray mauve]

Ah alright, also another thing it says my project hasn’t been approved for some reason, what’s that about?

[stray mauve]

@next kestrel

[long ferry]

that only appears for a short time

[stray mauve]

Oh so how long will that last before i can view it?

[restive glacier]

how long does it take for a bot's icon to update on top.gg? I just changed it about 2 hours ago and now it just shows nothing

[next kestrel]

-refreshdata

[wild stone]

@restive glacier

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[restive glacier]

im aware of this button but it is not working for this case

this is all that shows

[next kestrel]

have you tried clicking on the edit button after clicking refresh data and save?

[restive glacier]

yeah i actually just updated the page with new text

[next kestrel]

and it still does not show?

[restive glacier]

i just tried same thing again without making any text edits and it worked this time🤦‍♂️

thanks

[next kestrel]

no worries

[west terrace]

how do i remove my discord server from top.gg discord servers website?

couse like, am here and i dunno what to type

[sturdy swan]

Type DELETE, all in caps.

[west terrace]

oh

thank you

[sturdy swan]

No problem

[west terrace]

but am gonan ask for sureness

it's not gonna remove the server like in total

right?

[sturdy swan]

It will not remove your Discord server, just the listing from the Top.gg website.

[west terrace]

ok nice thank you

[sturdy swan]

No worries

[west terrace]

done

[sturdy swan]

Why my bot got declinet

@steady finch

[sturdy swan]

ysh

why

[stoic socket]

Your bot stopped responding during testing

Meaning your bot just stopped replying to the reviewer when they were testing your bot

[sturdy swan]

what how

ots working fine

its never ofline

[stoic socket]

DM tafina

They can help in DMs

[sturdy swan]

ok

[sturdy swan]

He wil never answer

[stoic socket]

They will

Give it time

[sturdy swan]

Ok ty

[verbal meteor]

Do I enter information about me or about the bot?

<@&817055174613794826>

[gloomy shell]

You and your products

so, both.

[elfin bronze]

How can I add an owner with me.

[west terrace]

hello

so i proapbly have a hacker in my server

this user got banned and somehow got back in again

please help

<@&817055174613794826>

[gloomy shell]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[west terrace]

great

[fleet pasture]

I was updating the bot code

He is working now

[long ferry]

resubmit and wait again

[steel sinew]

Create a team.

[wild stone]

@elfin bronze

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[fleet pasture]

Ok

[dense vale]

@gloomy shell people can vote multiple times, sorry for the ping

vote -> refresh -> vote again [infinite times]