support

[cobalt sleet]

Credits are only valid for 31 days after being redeemed

You can find more info about Top.gg ad auctions above

[uneven pendant]

Okay

[native condor]

please yes or no-

[gloomy shell]

if theyve given you the correct role, yes

[native condor]

like admin?

[gloomy shell]

I believe that Moderator and Admin give edit permissions yes

[native condor]

it doesn't show up 😭

[gloomy shell]

What doesnt show up exactly? the edit button?

[native condor]

the bot itself i mean where does it show up

[gloomy shell]

It'll show up on your teams page - if its been moved to a team. you can find the page by going to your profile and clicking the icon underneath where it says "teams"

[native condor]

yup, it didn't showed up

[gloomy shell]

Did you accept the invite to the team?

[native condor]

yes I'm on the team, the bot is on the team but it doesn't show up

[gloomy shell]

Could you give me the Bot ID?

[native condor]

sure

here?

[gloomy shell]

ye

[native condor]

765976183472390174

[gloomy shell]

I see you as an admin on the team that the bot is on if you go to the bot page and append /edit on the bot's URL can you access the edit page?

[native condor]

oh yes i can but it doesn't show up on the team

[gloomy shell]

im not sure why it doesnt show on the team page - but it does look like the permissions are working correctly

i can flag this to an engineer to look into

(why it doesnt show)

[native condor]

alrighttt ty! <3

[sullen zealot]

Hi, why are bots with less votes put forward?

[dreamy abyss]

There is an issue where it does not update search results based on votes fast enough
So the order you see is based on the vote count at the time of indexing the search results

The engineers are working on a fix, but I got no ETA for the fix. There will be an announcement in #954488568967995472 when it has been improved on :)

Feel free to go to the #966027989374627840 channel and assign yourself the patch notes notification role to be notified about fixed bugs and improvements

[sullen zealot]

okay, thanks you!

[echo hamlet]

Hi, so I noticed that for servers sorting switched to membercount instead of votes. But my server is not listed on the toplist.

How can I get it fixed so it appears there? (It is listed on the site and used to appear before the switch)

[long ferry]

Verified servers are the first to show up

[storm mesa]

Hellooo can u help me? Like i need to creat a vote link for my server to vote in top.gg, u have any idea how i can do that?

[long ferry]

you can click on the vote button on your server page

the url you're on is your voting page

[storm mesa]

Ohh ok thankss

[brittle berry]

how can i edit the name for my discord bot on topgg site?

[leaden basin]

change the name of the bot

if it doesnt update, click refresh data

[shell inlet]

-refreshdata

[wild stone]

@brittle berry

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cedar harbor]

Hey, How do I put my website in my bot's description.

[floral pagoda]

Top.gg supports HTML/CSS

[cedar harbor]

ok thx

Its not showing up

<iframe src="mywebsite"></iframe>

[long ferry]

shows up for me

[cedar harbor]

I tried other browser but still doesn't show up

[cedar harbor]

hmm weird

[long ferry]

[cedar harbor]

thanks

[jolly dagger]

how is this

<@&817055174613794826>

[gloomy shell]

seems to work fine for me? 👀

[brittle orbit]

yea its working for me too

[jolly dagger]

A site to vote for, I would like a solution

[gloomy shell]

try to reload?

[jolly dagger]

try waji

[native condor]

is it possible to delete a pending application/bot?

[cerulean ember]

Yea just go to bot page and use delete button

[native condor]

ty,

[stone drum]

Is it just me or is there no easily accessible information on how to actually use the service/bot?

[long ferry]

https://support.top.gg/support/solutions/articles/73000536522-a-quick-start-guide-to-top-gg

and use bot, dunno which bot you mean

if you mean @small lantern then https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

[stone drum]

thanks

[sturdy swan]

why my bot is saying 0 server count by @wild stone

[dreamy abyss]

-servercount

[wild stone]

@sturdy swan

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

so only pip install topggpy will work na?

or the manual input also needed?

[dreamy abyss]

You would also need to call the code. Just installing a dependency without calling it won’t make it work

Feel free to ask for help in #topgg-api if this documentation is not of help: https://docs.top.gg/libraries/python/#examples :)

[sturdy swan]

okok

[sturdy swan]

when i installed top.gg its giving me this error

[brittle orbit]

Head over to #topgg-api for api help

[ruby swift]

how long does it take for bots to get added?

[long ferry]

elaborate added

[ruby swift]

gets approved

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

hello

[honest gate]

how can we show like big communites that use our bot?

[floral pagoda]

That is not something you can do, the site does if I remember correctly

[ruby swift]

ye

[honest gate]

so my bot is in a server which is listed in top.gg/servers, why doesnt it shows up there?

[shell inlet]

site does it automatically with few bots which are popular and few servers, you can't really manage it as dom said above

[dim hinge]

why is theirs ranking above?

[floral pagoda]

They have more members

If I remember correctly it’s sorted based on the member count

[dim hinge]

It's sorted by votes

[floral pagoda]

That applies to bots as far as I remember. I may find the message that states how servers are sorted

[dim hinge]

these are bots

[floral pagoda]

There we go

[dim hinge]

Does it take time to update or something. my last vote was at 9:00am EST
ranking higher in the results is really important cause now people have to scroll to view my bot :/

[floral pagoda]

Oops, sorry, didn’t read that correct

Don’t really have insights into sorting when it comes to tags or similar but I can also imagine that it takes some time

[sturdy swan]

Why top.gg

[long ferry]

thats a known issue, feel free to disable notifications for now

[dusky eagle]

how will i know when the application ID for my bot has been approved?

[steady finch]

You will receive a dm from our bot @wild stone and a ping in #logs

[coral chasm]

Cant add my discord server to your archive.

Any ideas why?

I click Add Discord server and it just opens up the search.

[floral pagoda]

Are you not redirected to https://top.gg/servers/add/YourServerID?

CC @coral chasm

[shell python]

how do i create vote logs by weebhook (my bot not approved yet)

[brittle orbit]

With the top.gg api https://docs.top.gg

[shell python]

ok thx

[brittle orbit]

np

[lofty pumice]

is there a way i can view the amount of servers my bot is in

[next kestrel]

This is not top.gg related. You will have to check up with the library you’re using. I’d use #development for further info

[lofty pumice]

Ah ok. I thought there was a function to check statistics. Have a nice day!

[next kestrel]

If you want to check from top.gg you can use this api endpoint
https://docs.top.gg/api/bot/#find-one-bot

It should have a server_count property.

Do note that in order for server count to be shown, you must let top.gg know about it by posting stats. Refer to the pins in #topgg-api for more info

[lofty pumice]

Alright thanks

[shell python]

even if my bot not verified?

[brittle orbit]

Yes, it should be fine

[shell python]

ok

@brittle orbit

this error

coming

[brittle orbit]

You may need to login with the correct account

[shell python]

it's correct

[brittle orbit]

or try clearing your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[shell python]

ok

[zenith spruce]

Ok

[honest gate]

how much time can a bot stay in this section without any paid promotion and the bot is still getting constant votes

[brittle orbit]

until people stop voting it or until your bot isn't considered "new"

[honest gate]

how much time is considered as "new" according to top.gg

[brittle orbit]

One moment

[sturdy swan]

top.gg is being weird...
I'm trying to look for bots with the 24/7 music tag
but it only shows one???

[brittle orbit]

Yes, search is a little bugged at the moment

[sturdy swan]

okie dokie :'3

guess i'll try later tonight

[brittle orbit]

and try putting a # before
Quick link - 🔗 https://top.gg/search?q=%2324%2F7+music&page=2

[sturdy swan]

okie!

many thanks!

[brittle orbit]

np

[brittle orbit]

Until it's overtaken by new bots or until the bot stops gaining votes.

[honest gate]

oh alright

then there are chances of active bots that gets daily votes to stay there for weeks?

unless it gets overtaken

[brittle orbit]

i mean, sure

[honest gate]

hey, so my bot uses ! as default prefix but its now shifting to @mention & slash from now so what do i keep in the prefix section? like @<bot name> or Mention in the prefix section?

[long ferry]

@mention or /

just that is good enough

[honest gate]

alright thanks

[cobalt sleet]

-apps @sturdy swan

[wild stone]

@sturdy swan

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sterile lily]

Help

[stoic socket]

what do you need help with?

[brittle orbit]

Hello! How can we help?

[sterile lily]

My bot logo is not showing in top.gg

[brittle orbit]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[brittle orbit]

try this @sterile lily

[sterile lily]

Tried

[brittle orbit]

it can take up to a week to load in

[sterile lily]

Only tried refresh data

[vagrant wigeon]

@sterile lily read the bottom of the embed too, make sure you have changed the right thing in the developer portal

if you click refresh data, also edit then save your bot on top.gg then it should change

[sterile lily]

Thanks after editing it the avatar came

[vagrant wigeon]

np!

[sturdy swan]

-apps @no

-apps @vagrant wigeon

[vagrant wigeon]

-apps @sturdy swan

[wild stone]

@sturdy swan

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[gaunt dock]

hello, i have a simple question.
my bot page doesn't show a server_count, do i have to enable it somewhere or i have to use the API ?

in my bot's case, i only see the rating

[shell inlet]

yeah refer to docs

https://docs.top.gg/api/bot/#bot-stats

[gaunt dock]

do you know by any chance how to use the endpoint in my case ?
https://top.gg/api/bots/:bot_id/stats

[sturdy swan]

uh?

[shell inlet]

go to #topgg-api for api related queries

[gloomy shell]

hey! could you copy paste that URL for me?

[sturdy swan]

https://top.gg/user/7656049710850572288

[gloomy shell]

Interesting

I also get the error message. Let me check w/ an engineer about this

I'll get back to you ASAP!

[sturdy swan]

take your time 🙂

btw this isn't my discord id.
idk it redirect me to this id when i click on profile

[shell inlet]

yeah top.gg id's are different

-topggid

[wild stone]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[sturdy swan]

oh

i thought it uses discord id's

[gloomy shell]

yeah something is funky with your page but im not sure if its related to your topgg ID or something else

[sturdy swan]

i hope i didn't do something wrong..

[gloomy shell]

I doubt its anything you did

[sturdy swan]

i visit the site once per week or month :/

should i try logout and login or something?

[lusty juniper]

This error appears when going to the second step

[shell inlet]

cc @gloomy shell looks like someone else is experiencing the same

[gloomy shell]

thats on the add bot flow

[shell inlet]

oh ya

[gloomy shell]

does it pull in your bot properly on the first step?

[lusty juniper]

Yes

[gloomy shell]

Can you try on another browser or another device and see if that fixes the issue?

[lusty juniper]

I don't have another browser and device

[prime narwhal]

How do I remove a role once I have it? I tried selecting it in the drop down but it didn’t do anything

[long ferry]

unselect it

if it doesnt show as selected, select the same role again

then unselect it

[prime narwhal]

It wasn’t selected in the first place but I was getting pings for it. I’ll try again

Ok it took it away now. I don’t know. Was weird lol ty

[sullen zealot]

hi, why can't I reply to the comment?

[long ferry]

Thats a known issue at the moment

[sullen zealot]

okay

thanks you for answer

[amber trench]

Where do i get support for discord servers (bugs)

[long ferry]

Are you referring to top.gg?

[raw mesa]

hi. I just setup my bot to track my server and the link provided via DM gives me a 404 error

help

[long ferry]

Server ID?

[raw mesa]

how do i get?

[long ferry]

-wrongserver @raw mesa

[wild stone]

@raw mesa

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[raw mesa]

Thansk guys!

how do i get the link to vote for my server?

[floral pagoda]

Access the vote page, copy the link

[heavy pike]

was my server taken down?
#logs message

[raw mesa]

thxz

[floral pagoda]

I can access the page

[heavy pike]

so can i, issue is on my dashboard, the server isnt registered

that means i cant edit or make any changes

[long ferry]

seems like you're trying to edit the server with an account that isnt the owner and/or didnt submit it

go to the server page and access /edit directly

if you are at least an administrator, that should gain you access to editing it

[opaque orbit]

@lone anvil i got banned in a fivem server for hacking i dont even know how to hack can yall get me unbanned

idk how to make a ticket hahaha

[lone anvil]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[lone anvil]

Aside from that, reach out to the moderators of that server

[opaque orbit]

Look

i dont even know how to hack

hahaha

[long ferry]

once again, this is not the right server for your inquiry

[opaque orbit]

what

[long ferry]

there is a server mentioned within the reason, ask there perhaps

[opaque orbit]

im not hacking

[opaque orbit]

they pc checked me and they didnt find anything

[long ferry]

Reach out to that server, not here

[opaque orbit]

is this not pheonix ??

[long ferry]

This server is not either

We're top.gg, not the fivem server or anything else

[opaque orbit]

ohhh

[sturdy swan]

My bot was approved 2 weeks ago and this message still persists. I would like to know the reason for the same is pending to enter the search list...

[next kestrel]

this message persists for every approved bot. are you facing an issue where you're unable to search for it?

[sturdy swan]

maybe 🤔

some friends tried to search, some shows up and some don't

[next kestrel]

could you provide your bot ID, i'll ask someone to look into this

[hot crow]

if my bot was declined for this reason, should i contact the reviewer or its best to re-submit the bot?

[brittle orbit]

Resubmit the bot and fix the issue(s)

[hot crow]

okay thank you

[brittle orbit]

no problem

[sturdy swan]

1000424766768947230

[next kestrel]

it seems to work fine

[bleak sandal]

Hey I need topgg token for my discord bot, where can I get it from?

[brittle orbit]

Head over to #development for that

[bleak sandal]

Thankyou

[sturdy swan]

Hi, when trying to vote it just tells me "You must be logged in to vote.", am I just being ratelimited?

[brittle orbit]

You need to log in to your account or clear your cache if you're already logged in.

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

I get this every time I try to vote though, I have a lot of servers that I vote on for perks

But i'll try the cache clearing, ty

[brittle orbit]

Np

[sturdy swan]

Also, logging in does not work at all

It seems to just log me out after 12-15~ votes and then refuses to let me sign in

Sadly didnt work, I guess it's just a ratelimit then? Even if the message doesn't say so.

[brittle orbit]

it might be, I haven't seen this issue before so I'll get someone else to help you that may know the issue.
cc @long ferry

[long ferry]

if you concurrently vote for 12-15 votes at once, you're very likely getting ratelimited yes

try it again in a few hours

[sturdy swan]

Pain

I have like 20 votes across bots/servers, would it be better to space them out across like 30 minutes instead?

Or does it make no difference?

[long ferry]

have not encountered someone wanting to vote for 15-20 servers/bots at once so can't really help

that's just ratelimiting to avoid abuse

[sturdy swan]

Yeah I get that

I just know it can depend on how fast/slow you do it so figured I'd ask

I'll just try doing 1 vote per minute next time and see if it makes a difference, ty for the help 🙏

[wicked belfry]

Hi, I'm looking for a good weather bot to add to my Discord server. Does your Weather bot give information about wind direction besides speed? And does it support altitude? Like can I give it location and altitude and it to give me temperature and/ or wind info? Like you can do in windy.com

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[wicked belfry]

https://top.gg/bot/716780601050529814 I was looking at this one. Is this the complete API of the bot? Do you know?

[long ferry]

best is to reach out to their support for questions regarding it

[wicked belfry]

That's what I tried to do, but ig this is the website's support, not theirs. Thanks anyway!

:)

[alpine garnet]

why :/

[long ferry]

needs to be a direct image url

right click the image on imgur, then copy image url

[alpine garnet]

ah alright i see ty

[wanton meadow]

Hi, why no one can review my Server? And where i adding some Bots to my server description?

[long ferry]

Could you provide me the server id of the server you're referring to?

[wanton meadow]

885612532981710848

[long ferry]

What exactly are you seeing regarding your "Hi, why no one can review my Server?" issue?

[wanton meadow]

No one can review the server.

Feedback thing i mean

[long ferry]

Could you elaborate what tells you so?

[wanton meadow]

If my friend try to give a feedback, nothing happen. He click on it and it would reload the website, nothing else.

[long ferry]

Yup seeing it, try again later, maybe in a day or so

[wanton meadow]

okay

[long ferry]

if it still doesnt work till then, reach out to me

[wanton meadow]

Okay, i will^^

Thx for help

[wanton meadow]

And what is with the secound problem?

The adding of Bot

[long ferry]

I'm not sure what you're referring to with adding some bots to my server description

are you referring to

[wanton meadow]

Yea there, it was for a long time possible to add there some bots manually

is it now automatic?

[long ferry]

that was a thing before, it is automatic by now

[wanton meadow]

Okay, thx again 😄

[wild owl]

did the logo just change?

like top.gg logo

[leaden basin]

no

[wild owl]

its showing the Og logo for me

[long ferry]

depends on where

[wild owl]

in the front page

[long ferry]

where

[wild owl]

1sec

oh wait its gone. like it showed when it first asks, like checking ur browser page

sry

btw at 100 votes i will get vote credits ryt

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[gray flax]

Hi how to have custom url link like this bot https://top.gg/bot/youtube

[long ferry]

that is no longer possible, as it requires certification

which is deprecated

[low talon]

Hi..I can’t login or sign in, and I can’t also invite a bot

[long ferry]

could you elaborate what you're seeing

[strange saddle]

I was reading through #mod-logs and noticed that a bot was declined for having an "(anime)search" command that could send NSFW responses in non-NSFW-only channels. Isn't that the user's problem though? Like if someone searches for NSFW outside an NSFW channel isn't that their fault?

[long ferry]

That's the fault of the provider using said API and thus the fault of the bot developer

It is required to lock nsfw content to nsfw channels

[obsidian locust]

Why preview is so different than original version

(no that's no my cache i just cleared it)

[long ferry]

Yeah the preview feature is not functional really, it shows the last saved state

not the unsaved edits you've made

[obsidian locust]

uhm but buttons are in preview

but not on real version

[long ferry]

?

[obsidian locust]

In preview my buttons are working

but in real version they are just not working

[long ferry]

I was referring to previews not showing the unsaved edits you've made, dunno what happened there

[strange saddle]

I don't want to continue discussing but know that this makes no sense

[long ferry]

You're using an API that provides NSFW content: you're liable for the content posted by the bot

[cobalt sleet]

This is Discord terms of service, not even something we made up for Top.gg's bot guidelines.

[long ferry]

if that content was user generated (such as a user providing an image and the bot responding with that image) then that's a different thing

because then the user would be liable

[strange saddle]

Alright

What if the bot has a Google search command that doesnt return results, just returns the search link (google.com/search?q=something) is that allowed?

Since the bot posts nothing NSFW, just a Google search

[long ferry]

that's something we'd consider textual nsfw, that is fine

if it sends the images of said Google results (such as a screenshot of the Google search, including image results) or returns image links, then that is not fine

[strange saddle]

I see, thanks

[gloomy shell]

Hey @sturdy swan! The issue with your profile page should be resolved. Somehow one of your servers had a funky tag on it that broke the page

[sturdy swan]

omg i'm sorry for that lol, i really don't know about it and thank you 😄

[sturdy swan]

My bot has (anime) search but it search movie, storybook like how many rating, population, rank. Also NSFW??

[next kestrel]

Bots cannot mention NSFW on the site and you must restrict the command to NSFW channels if it sends NSFW content

[sturdy swan]

This not NSFW right?

[long ferry]

The image section may generate nsfw content, so make sure you're using an API that does not do so

Because if it does, that would be declinable

[sturdy swan]

Kk

[oak swallow]

Where do I report a bug privately?

Taken to DM's, all good.

[median marsh]

how do i remove a bot from the site?

[shell inlet]

you can see a delete button on the page of your bot

if not you can dm with the id

[pale ravine]

how do u un-quarantine

members

[cobalt sleet]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[pale ravine]

o

[fervent brook]

but this channel is called "support" tho

[potent stone]

guys I have a question, I have a bot in my second account and I sent a submission to top.gg I am not on the server top.gg In my second account, can the bot go to this account and say your bot is accepted or rejected?

[brittle orbit]

Unfortunately not. You'll have to get your second account to join the server.

[potent stone]

Well, can I send the application to my bot with this account?

[cobalt sleet]

We don't provide support for bots, we're a listing service.

[fervent brook]

ok

[brittle orbit]

If you delete the bot off your profile with your second account and then submit the bot to this account then it'll move to this account after if it gets approved.

[potent stone]

Ok ty

[brittle orbit]

No problem at all 😄

[potent stone]

Where is the place where I can delete the bot from top.gg?

[brittle orbit]

login to your second account on Top.gg and on your profile once you've logged into the second account you should see the bot you've submitted. Click edit and then fine the "delete" tab and follow the instructions on the delete tab.

[potent stone]

K

Ty

[toxic topaz]

Make an command in Luca so that if some one came just like @fervent brook then the Luca can tell him the server and link by bot client id

[fervent brook]

what

[brittle orbit]

Thanks for your suggestion but I don’t think we’re accepting command suggestions for Luca.

[cobalt sleet]

Any feedback and suggestions for anything Top.gg related can be sent to https://feedback.top.gg !

[fervent brook]

does someone forced you staff people to say perfect grammars

[toxic topaz]

I posted earlier a suggestion but i think they are not checking

[cobalt sleet]

I check it weekly

[fervent brook]

if no staff answers me then its a yes

[toxic topaz]

The suggestion was very important for Indian developers

[cobalt sleet]

@fervent brook please move to #general

[fervent brook]

ok

still didnt answer me tho

[fervent brook]

then is there a server where u guys provide support for bots

[cobalt sleet]

I believe this was your suggestion? It did get a response.

[toxic topaz]

😎 ah i checked now thank you

[olive veldt]

I can't find a role of my server in top gg voting rewards system

[magic granite]

why this is happening it doesn't letting me submit my application

i reloaded my page lost all data that i entered 😑

[next kestrel]

Make sure that @small lantern bot’s role is placed higher than the role you wish to assign

[next kestrel]

Does your description have html? If so adding any script tags will cause that behaviour as it’s not allowed

[olive veldt]

but it should show in top gg list roles or not

it's not even showing

it's showing all other roles

but not that one

[next kestrel]

Is it showing the roles which are placed above the bot’s roles?

Cuz if I recall correctly, it shows roles that are placed below its roles

[olive veldt]

I go afk

hey

how to create a team

[brittle orbit]

-team

[wild stone]

@olive veldt

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[magic granite]

i used <h3> tag

[next kestrel]

hmm, that's weird, try clearing your browser cache by following the steps below and try again

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[magic granite]

Ok i am applying again

[magic granite]

well again when i reached on 3rd step and clicked next step to submit it again went to 2nd step idk why

[next kestrel]

could you send me your description in dm's. i'll check if there's something wrong with the markup

[magic granite]

and now next step button is not working

[magic granite]

sure

[strange saddle]

Hey again, is my bot allowed to lock the "lock channel" command behind the "ban members" permission instead of "manage channels" or "manage roles"? I want to allow mods to lock channels in case of a raid, and server managers can change that anyway in the Integrations tab since it's a slash command.

[next kestrel]

if a user needs those permissions, it does not matter. However if your bot is requiring itself to have any other permissions other than manageRoles for a lock command, then its not allowed.

[magic granite]

Dmed you jimmy

[strange saddle]

Good, thanks Jimmy

[next kestrel]

np

[sturdy swan]

My server wont show up on the top.gg list, can anyone help? Like I cant add my server

[royal bramble]

When is the bots prediction test done?

[ionic lintel]

one of my bot's announcements is displaying the wrong year

[topaz junco]

top.gg vote and reward is related to djs or top.gg?

[next kestrel]

-upto

[wild stone]

@royal bramble

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[next kestrel]

it is related to top.gg's api, i'd use #topgg-api for further queries

[winter walrus]

cc @cobalt sleet, site bug

[royal bramble]

👍

[gusty yoke]

Hi - wanted to report a review; but think it is still down. Found a post above from a moderator to DM an online moderator - but don't want to do that if the process has changed in the last week.

[bitter siren]

helo

@fluid birchhelo mod i need

help

[sturdy swan]

Do we have any top.gg bot?

@small lantern

[floral pagoda]

Feel free to report it to a moderator via direct message

[gusty yoke]

Thank you!

[floral pagoda]

Please do not ping staff members without context. How can we help? 😅

[floral pagoda]

This bot is responsible for the servers on the page

[bitter siren]

Okok im sory its my bad

[sturdy swan]

@long ferry Can U Come Dm For As u deleted my bot page

[floral pagoda]

Just contact the moderator in charge, no need to ping him here and ask! :)

[sturdy swan]

K

[verbal meteor]

i can add readme.md in side?

[celest river]

How can I change the channel people join in, when they join via the website? I don't see any commands for the top gg bot

(please ping me if you can help me)

[dreamy abyss]

Go to your server edit page, then enter the invite code that sends them to the channel you want

[celest river]

Gotchu, thank you!

[dreamy abyss]

Np :D

[bitter siren]

can i ping you now lol XD

[cerulean ember]

Just say what help you need you don't need to ping anyone staff will reply once they see your message.

[bitter siren]

oh ok dude

[vapid shore]

Hello

My account get hacked and i have uploaded a bot with the account and i want to restore the bot control in top.gg website.

[next kestrel]

feel free to dm any active moderator with screenshots containing proof of ownership of the other account

[bitter siren]

Can i dm you

[cyan canopy]

how can i setup my own webhook bot that logs who voted

[next kestrel]

there is detailed info about this in the #topgg-api channel in the pinned messages!

[modest shore]

Hey so my bot got declined because it was offline, in order to resubmit do I have to create the submission all over again including the page?

[dusky eagle]

i have achieved $15 in vote credit, but i see no way to claim my credits. how do i go about doing that?

[cobalt sleet]

You have to wait until the 1st of the following month to claim vote credits

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[jolly dagger]

في اضافه جديده كلو بيعمل بيها فوت وعايز ابلغ عنها

In a new addition, everyone is selling it, and I want to report it

<@&817055174613794826>

<@&970667752824115261>

There are also people on his way to settle in Egypt. I want to report all these ways

<@&817055174613794826> Is there a limit?

[long ferry]

one ping would've been enough

thank you

please read #getting-started

[floral pagoda]

You don’t need to ping everyone here… If its related to Top.gg, state your matter and wait for a response

[jolly dagger]

There are ways to bypass a captcha, people do it

[jolly dagger]

ok

[floral pagoda]

Well, there’s nothing Top.gg can do about it. The captcha service is responsible for this

[jolly dagger]

\

You can change it and use a better H-captcha, and there is no solution for it

There is also a way to work with many accounts without anyone coming to you

[floral pagoda]

If you have feedback on how to make the user experience better, or avoid such things, head over to https://feedback.top.gg

[jolly dagger]

ok

[stiff gyro]

Why is my top.gg bot token not showing up?

[long ferry]

refresh the page after regenerating it

[ionic quest]

My bot is already published for months and you can vote, but since yesterday (14.08) is there and I can no longer Liken comments. If I like the Like disappears after refreshing the page the Like again
Does anyone know why?

[floral pagoda]

I bet this is known

[ebon tangle]

how will i know when my bot is online?

[brittle orbit]

The current ETA of a bot being approved is 2-3 weeks if thats what you mean.

[ebon tangle]

i know but after its been approved will it tell me somewhere?

[brittle orbit]

You'll get a DM from our bot @wild stone. Just make sure your dms are open 🙂

[ebon tangle]

alright thanks

[brittle orbit]

no worries!

[digital slate]

@real laurel Sir there is a mistake from you bot was online and you declined it why?

[brittle orbit]

Please DM Nekomaki about that issue. Don't ping them here. Thanks

[sturdy swan]

Lol the reason no saying your bot is offline

[dawn mica]

why my bot is not approved yet i request it a weeks ago maybe ?

[dawn mica]

@brittle orbit

[brittle orbit]

The current ETA on a bot being a approved is 2-3 weeks, not one week.

[dawn mica]

Ok thanks Btw

@brittle orbit wave music ?

[brittle orbit]

I'm sorry...?

[dawn mica]

wave music dev ?

[brittle orbit]

I have a bot called "Wave" but it has nothing related to music, its a moderation bot if that answers your question.

[sturdy swan]

How do I find the custom code I edited in the description was deleted because my bot was rejected

bot id: 1004750204848840785

[brittle orbit]

You can not find it. Once your bot is denied/deleted you can not access its description

[sturdy swan]

Anyone authorized to access?

[brittle orbit]

No

[sturdy swan]

what should i do, my bot could not be verified because it automatically exits from servers below 100 members

[winter walrus]

Remove that feature, or white list the Verification center (333949691962195969)

[sturdy swan]

I removed the feature, but I don't want to apply again without the explanation I wrote while applying.

[long ferry]

it is your responsibility to keep a backup of the description as it gets deleted upon deletion/decline

[sturdy swan]

hmm okay

[regal elk]

Hu

[regal elk]

Can u help me

[long ferry]

ask your question

[regal elk]

How do i join a top.ggs bot official server

Cuz the vote was top.gg

Its a bot

Ds bot

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[regal elk]

Demon slayer

Im on mobile

[long ferry]

info tab

then scrolling down

[regal elk]

Ok

Then

@long ferry

[long ferry]

Socials

discord support server

if theres none, then they do not provide support and we cannot help

[regal elk]

Lemme see

[long ferry]

too far still

[regal elk]

Lemme see

They gave a link

But it was expired

[long ferry]

then we cannot help

[sturdy swan]

I need helo

Mod that not accepted my bot

Could they check later

Bc I having a bit of problem

@desert plover

I sorry about ping I will made a new apply later

[desert plover]

Yo, fix the issue bot declined for and feel anytime free to re-submit it

[sturdy swan]

How do I resubmit?

[desert plover]

The same way as you submitted ur bot before

[sturdy swan]

Top.gg?

[long ferry]

through top.gg yes

[silver lichen]

Hello. It wont let me report a false 1 star review on my bot (The button doesn't appear, and I am logged in). It says my bot doesn't offer reaction roles when it literally does
Could this review be removed please?

https://top.gg/bot/896549597550358548?reviewPage=2

[long ferry]

done

[silver lichen]

Cheers.

[lean solar]

@gloomy shell I had a dispute about my bot dmed to you 2 days ago. Mind if you can check it?

Just asking since I thought it was your day off

[jaunty mountain]

How do I become bot reviewer

[wooden lagoon]

We're always looking for new people! Check #announcements pins and you can apply

[jaunty mountain]

Shit I thought u guys gonna ban me off

[jaunty mountain]

Thanks

[wooden lagoon]

No problem

[sturdy swan]

Those who have information about questions for bot verification should contact via dm.

[zinc oracle]

I dont understand your question. What do you need help with?

[indigo elm]

Hi i wanted to add my discord bot in top.gg but you guys removing it for no reason

Or if here is any reason can i know why my bot not get accepted

I made everything by my self

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[cyan palm]

You can DM an online moderator about that.

[sturdy swan]

okay

[cyan palm]

Also feel free to use your native language in this channel

[sturdy swan]

ty

beyler bu bot doğrularken birkaç soru var 6-7 tane onların cevabına ne yazabilirim bir bilgisi olan dm den yazsın bana

[cyan palm]

Discord doğrulamasından mı bahsediyorsunuz yoksa top.gg mi?

Eğer sorunun Top.gg ile alakalı değilse #general-int kanalında türkçe bir şekilde sohbet edip sorularını sorabilirsin. Bu kanal sadece Top.gg ile alakalı konularda yardım sağlamak için var.

[sturdy swan]

discord

[sturdy swan]

özür dilerim

[white pendant]

it wont let me sign in on website to vote

and i have no clue how to fix it

[gloomy shell]

Are you getting an error message when trying to sign in?

[white pendant]

it doesnt even show the option

[gloomy shell]

Are you using an iphone

[white pendant]

im on pc

[gloomy shell]

Are you using safari?

[white pendant]

no

microsoft edge

[gloomy shell]

if you go to the homepage of our website and click login, what does it say?

[white pendant]

there is no login button

[gloomy shell]

You don't see this at all?

in the upper right hand corner

[white pendant]

nope just the person icon

this is what i see

[gloomy shell]

What if you click on the person icon

are you already logged in?

[white pendant]

nvm finally worked after 30 attempts, was my ad blocker :/

all good have a great rest of ur dya

day

[gloomy shell]

Ah, interesting. I dont know why that would affect it

[white pendant]

ikr

thats why i was confused

[ionic quest]

Why are the buttons so big xD

[long ferry]

seems like the custom css created by the bot developer may be causing that

[silent charm]

Hello everyone,
I just paid 13$ instead of 9
Screen in attachments

[fervent garden]

952613130087825418

[brittle orbit]

Dm an online mod

[cobalt sleet]

Thanks for reporting

[fervent garden]

[runic jungle]

is there a way to "refresh" my application? Top.gg is pulling old bot name / icon rn

[floral pagoda]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[floral pagoda]

@runic jungle ⤴️

[runic jungle]

ahh

im blind

ty

[late sky]

I have this error when I try to vote

On my server

401 error

[summer rampart]

Hello. I was directed to come here for support from the Pokétwo bot developer . I've been using the bot for a while and have subscribed to get a notification from top.gg when voting is refreshed . It operated normally at first . But then started getting 2 or 3 notifications simultaneously ...then 5 or 6 . Not today I recieved 13 notifications simultaneously ! Any ideas why or know of how this can be fixed ? I really don't want to unsubscribe ,but this is getting kinda ridiculous lol.

[brittle orbit]

Try clearing your website cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[hushed trail]

Hello

[brittle orbit]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

-support

Hi

Hello

[sturdy swan]

What can we help ya with @sturdy swan?

-support

[noble fable]

hello I would like to report a comment posted on my bot

Ad-type comments without justification

https://top.gg/bot/988445343685414933

[brittle orbit]

DM an online mod :)

[noble fable]

👍

Thx

[brittle orbit]

np

[eternal knot]

I’m getting reports users can’t edit their own review on my bot page?

Is that true?

Also still no ETA for when the reply feature will be fixed?

[noble grotto]

the server i wanna add isn’t showing up. all my other ones are but the one i wanna add isn’t

[long ferry]

correct and correct

[long ferry]

press refresh servers, logout and back in, then clear cache

[noble grotto]

nothin

[long ferry]

are you using an account that has administrator/ownership?

[eternal knot]

Alright thanks for the info.

[noble grotto]

yeah i own the server

[burnt smelt]

When will my server be published?

[dreamy abyss]

Heyo. It can be published at any time by you
Could you try clicking the edit button, click the "generate" invite button to make sure it has a fresh working invite, then scroll all the way to the bottom and save

Let me know the server ID if it still does not publish after trying that

[quiet mica]

it's stuck at this

for me

[brittle orbit]

Try clearing your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[quiet mica]

I already did

and tried it in secret mode

incognito*

[brittle orbit]

What browser are you using?

[quiet mica]

chrome

edge

tried everything

xd

[brittle orbit]

Try switching to a different browser?

[dreamy abyss]

What’s your server ID?

[quiet mica]

1006940095145840730

[dreamy abyss]

Can you try removing this tag

[quiet mica]

alr

[ashen wadi]

Hello, I contact you today because there are users who have been blacklisted from my server and my bot because they make content outside tos discord.

They try to break my reputation as a developer by putting hateful comments on https://top.gg/fr/bot/798894960820748328

Would it be possible for an administrator or founder to consider my request and do something about the hateful message I received on the site please!

They say that my bot Raid, that it sucks when no one knows anything about how the bot works.

My bot is in more than 530 servers and if there was a malfunction I would have known about it and fixed it.

I think they are jealous and childish people.

Sincerely

James

[long ferry]

removing the reviews that directly violate our guidelines

done

please note that I removed reviews that were reporting violations or stated that they were there purely to kill the rating (such as the one stating that it is great to spam 1 star reviews), reviews such as stating they do not like the bot are not considered removable

[ashen wadi]

Great, thank you for your promptness.

Have a great day

[quiet mica]

it worked but

[long ferry]

https://top.gg/servers/1006940095145840730/edit

[dreamy abyss]

As mentioned by Aurel above. Try going to that link and fill out your details.
It seems to be missing a few things, then click save

[burnt smelt]

thx u all work

[lost tide]

Galera alguém brasileiro?

Não aparece para ir para próxima etapa

[brittle orbit]

Como posso ajudar?

[long ferry]

refresh

thats a visual bug at first

also just fyi

your server is violating our guidelines

[quiet mica]

oh.. such as?

[long ferry]

your description advertises tos violations, selling accounts, invite rewards etc is against discord tos

[quiet mica]

Oh i didn't know about that! What else am i violating? I'll remove it immediately

now i cant manage the existing server

[burnt smelt]

how to approve my project?

[polar vapor]

so when i go on add servers, it doesnt find any of my servers. whats the problem?

[polar vapor]

you dont have to do it, it will be done itself. The top.gg team will aproove in a time of 1-2 weeks

[cobalt sleet]

-upto

[wild stone]

@burnt smelt

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[cobalt sleet]

Try clicking "Refresh servers". If that doesn't work, try logging out and back in again: https://top.gg/logout

[burnt smelt]

and for servers need wait 1-2 weeks?

[cobalt sleet]

There's no approval process for servers

[burnt smelt]

so why is it written that I have to wait, on the site?

[polar vapor]

okay thanks

[burnt smelt]

@cobalt sleet sorry for the ping

[cobalt sleet]

It doesn't say you need to wait

[long ferry]

that message visually appears, thats a bug and should disappear in a bit

thats on servers too

[lost tide]

Opa, consegui porém tem que deixar o bot on por 1 2 semanas para verificação?

[polar vapor]

so, another question. Is there something like a bump command, like disboard has it?

[brittle orbit]

Sim, o ETA atual em um barco que está sendo verificado é de 2 a 3 semanas.

[long ferry]

there is not, there's voting though

[polar vapor]

okay thanks

[long ferry]

more on that here https://support.top.gg/support/solutions/articles/73000548596-what-is-voting-

[quiet mica]

My server didn't get approved or smth?

[lost tide]

Vish deixar o bot por 2 a 3 semanas online

[burnt smelt]

I've set everything up, pasted the link, and I can't figure out what the problem is

[long ferry]

is server the server you want to add

[burnt smelt]

yes

[long ferry]

go to edit and fill everything out

[burnt smelt]

I have done this more than 5 times

and save

[brittle orbit]

Sim, você terá que manter o bot online.

[quiet mica]

i have verified but it still shows this

[burnt smelt]

where my error? https://youtu.be/BeGRNUWx0DU

[long ferry]

press edit, fill everything out

[burnt smelt]

but why

i press save

in the video i do everything

[next kestrel]

You haven’t actually filled in anything by the looks of it

[sturdy swan]

i shut down my bot here is the ID if you could remove it. 993672510082129971 <@&817055174613794826>

[long ferry]

you should be able to on your own behalf by using the delete button on top.gg

[sturdy swan]

alright will do later

[burnt smelt]

https://youtu.be/BeGRNUWx0DU

yeah now changes saves!!!!

in 10 times

[long ferry]

your background url field errors

remove it and try again

[burnt smelt]

ok, i can use discord link (image)?

[long ferry]

assuming by the fact that it errored, no

[burnt smelt]

ok

[long ferry]

use imgur instead

[burnt smelt]

ok

[long ferry]

right click the image on imgur, then copy url

[burnt smelt]

i do this

but it write its not png

hmmm

[long ferry]

it is an album link you've set

right click the image on imgur, then copy image url

[burnt smelt]

ok

thx u

[oak sage]

you are drunk!
always like this with top.gg!

[long ferry]

what exactly are you trying to do?

[oak sage]

voted, edit stuff on the bot [...]

[long ferry]

what have you tried editing

and when exactly did that error show

[cobalt sleet]

Please try clearing your cache. I believe this voting issue should have been fixed recently.

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[pine bay]

How do you edit a review?

A review for a bot

Like a commrnt

There is no edit option

[shell inlet]

hey, you cannot edit reviews currently

[pine bay]

Oof, can you guys remove a review for me or?

Or do you maybe have an estimate of when this is possible?

[shell inlet]

yeah you can dm me the bot's id and screenshot of the review i can remove it

[shell inlet]

no ETA

[pine bay]

Great

[iron sable]

im pretty sure this is a bug because i had my server on top.gg server list since 1 members now it has 700 members and no joins from top.gg (i did auctions too)

[cobalt sleet]

You shouldn't rely on the analytics tab, the stats there are bugged

[long ferry]

and your servers invite is invalid too

so

[iron sable]

im not the autogenerated invite link by top.gg bot invite link has 0 uses too

[long ferry]

the one provided to top.gg (aka the one set on top.gg) is invalid

[iron sable]

i had the vanity on the site i removed it and added a perm link

whats average joins for 100 votes server?

[little juniper]

hello i need help i want create vote require command how i can create this command

[cyan palm]

Feel free to check out our documentation https://docs.top.gg/

[little juniper]

i don't find any require vote Command

const Topgg = require("@top-gg/sdk")
client.topgg = new Topgg.Api("")

is that works

[cyan palm]

Documentation only shows how to get which users voted your bot. You have to figure out a way to turn this into vote locked command. For further question feel free to use #topgg-api channel to get help about our api

[little juniper]

ok thx

[quiet spoke]

are bot announcements supposed to take ages to update?

[next kestrel]

give it sometime, it should show up, how long has it been since you posted it btw?

[quiet spoke]

about 20 mins

[dusky eagle]

how can i check on the status of my bot that i'm trying to add? i submitted my bot's application ID a week and a half ago

[next kestrel]

you will be pinged in #mod-logs if your bot was declined or in #logs if it was approved

if you have dms enabled, you will receive a DM from @wild stone based on its status

[next kestrel]

give a few more minutes, it takes time for the site to cache it. If it still doesn't show up, feel free to ping me here and i'll have someone look into it

[quiet spoke]

thank u kind purrson

[grizzled lagoon]

Thought so.

[stiff gyro]

What happens when we get premium on top.gg?

[long ferry]

dont think obtaining premium is currently possible

but the main feature is getting rid of ads

otherwise a badge on your top.gg profile

[stiff gyro]

ok thanks

[frank jewel]

hello guys i have question how can i add ezq bot in my server.

[next kestrel]

feel free to DM any online moderator and they should take it from there

[next kestrel]

you can look for it using the search bar on the site

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[quick cairn]

is replaying to reviews not a thing anymore?

[floral pagoda]

Not as of right now

[urban wraith]

Hi! Does the profile image of my bot update automatically with the discord profile? I can't find a way to edit it on the top.gg page

[brittle orbit]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[quick cairn]

ok thanks

[frank jewel]

-support

[brittle orbit]

How can I help?

[frank jewel]

how can i setup the ezq bot

is it member ship thing or how

[brittle orbit]

We can not provide support for things other than Top.gg, you'll have to contact the developers of the bot.

[frank jewel]

thanks ❤️

[brittle orbit]

np

[raven crane]

he first need to publish it

[topaz pecan]

-support

My bot Photo did not update on the website, how do i update?

[shell inlet]

-refreshdata

[wild stone]

@topaz pecan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[topaz pecan]

Oh Thanks @shell inlet

[shell inlet]

np

[plush roost]

how to delete a bot in the page?

[shell inlet]

you'll see a delete button under the creator controls, click on it

[plush roost]

yeah

i see it

mb

works

[ruby lynx]

Hey mods! I develop the popular messaging bot "Voltaire" but it was removed from the platform some time ago for allowing users to message one another anonymously. There are a smattering of other bots currently listed that offer the same functionality. Is this "no anonymous messaging" policy still in place?

[cobalt sleet]

We do allow bots to DM users only if they specify the user who sent the message and allow an option to opt-out. Otherwise this is against our guidelines.

[ruby lynx]

gotchya - thanks for the info. I'll report offenders when I see them!

[raw jacinth]

Just a quick guidelines question. Are inappropriate jokes/roasts considered an NSFW content?

[wooden lagoon]

No, as long as it's just text it's fine, just don't mention that its NSFW in the top.gg page description and it should be good

[raw jacinth]

Thank you! 😊

[cobalt sleet]

-refreshdata @sturdy swan

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

@cobalt sleet where is refresh data

[long ferry]

not there

go to your main bot page

then check the right creator controls

[toxic topaz]

Filled 🤐

[brittle orbit]

-support @toxic topaz

[wild stone]

@toxic topaz

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[toxic topaz]

I know that's why I am here

I want to ask when I can see results

[brittle orbit]

If you get accepted you will get a DM from a community manager. If you are not accepted you will not receive any DM.

[sand crater]

Hello, I've uploaded a bot for review in the top.gg website. Do I need to fill a form like that also?

[brittle orbit]

No you don't.

[sand crater]

Ok, thanks.

[brittle orbit]

No problem

[formal axle]

what to do. the bot will just automatically leaves after I just invited it

[long ferry]

The bot itself does not have a leave feature, unless the server is being deleted

whats the server id

otherwise check your audit logs

[formal axle]

okay, thank you

[jovial sapphire]

How do I get my bot deleted, I have decided to redo the entire project and the old name and stuff are no longer valid?

[dreamy abyss]

Hey, on the bot overview page, there is a delete button in the same section as the edit button

Should be on the right side of the page, on mobile it is under the info tab

[jovial sapphire]

Cant find this?

Nvm, found it, was on wrong page

[cobalt sleet]

Are you using the same client ID? If so no need to delete

[jovial sapphire]

Its not updating the name or anything on the page.

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[jovial sapphire]

Yeah thats not working

[cobalt sleet]

Make sure you follow the 3 steps

[flint pier]

Is Top.gg down right now?

[jovial sapphire]

I've attempted multiple times

[long ferry]

oh is it a server or a bot

[jovial sapphire]

Bot

[long ferry]

a bot, not seeing any edits made on that bot, please re-read the message

Click Edit on your bot page and then Save.

[jovial sapphire]

I just did, and it changes

changed*

[long ferry]

then it works, nothing else needed

[jovial sapphire]

Is there a way to temporarily hide it until I'm done rebuilding?

[long ferry]

you could only set your bot to private through discord

[jovial sapphire]

How would I do that?

And then go back public when I'm done?

[cobalt sleet]

Or send your invite url on your bot page to your website

[long ferry]

you cant make the actual bot page private just fyi, only stop your bot from getting invited

[jovial sapphire]

So its always online? Just wont work till I re-enable and finish?

[long ferry]

the bot page will always be accessible, your bot just cant be invited

[jovial sapphire]

It says cannot have install fields?

[long ferry]

?

[jovial sapphire]

And wont stay disabled

[desert plover]

Does your bot have ''Add to Server'' button?

You have to remove it first and then put it private

[jovial sapphire]

Thanks for that

That was the issue

[desert plover]

No worries : )

[long ferry]

@sturdy swan no ads please

thanks

[sturdy swan]

Are you busy? if not then maybe u can review my bot.

[ashen wadi]

Hello,
I come back to you because the user who has for identifier : 795263096640765962 | Mr Issa 45#2000
continues to put comments with hateful purpose on top.gg

I would really like this to be fixed because he still hasn't understood some things.

You have deleted his comment yesterday and this one puts a comment of another type to break my reputation!!!

A report was transmitted to Discord for this user because he raids servers with his bot. He didn't like that I did this and he keeps trying to break me.

If you have the ability to delete his comment again this would be cool otherwise I would have to delete my bot from your site and add it back but what I am afraid of is that he will continue in the future.

I'm putting a screenshot of the report I made to Discord and what his bot did (I hope you can do something about it because personally this is getting annoying in the long run)

What his bot has fun to do on servers:
https://cdn.discordapp.com/attachments/1003690380006543440/1003690493902856296/Preuve_raid_du_bot.png

The report sent to Discord:
https://cdn.discordapp.com/attachments/1003690380006543440/1003690494200643805/Preuve_report.png

The blacklist of my bot :
https://cdn.discordapp.com/attachments/1003690380006543440/1009407695901691974/blacklist_bot.PNG

Sincerely

James

[desert plover]

There's a queue of bots, we have to check them out first. We don't take specific reviews on bots.

[desert plover]

Hey, I'll try to reach out a moderator and check it out. Next time when he puts such of ''hate speeches / breaking our ToS in the reviews, be contact with a moderator would be faster that way.

[ashen wadi]

Thank you for keeping me informed of the continuation
I thank you in advance!

[desert plover]

The reviews has been already deleted.

[ashen wadi]

Okay, thanks!

[silver barn]

Is there a way to check the bot queue?

[brittle orbit]

No

Not for non staff

[silver barn]

Okay cool

Thanks

[wide seal]

Is it no longer possible to reply to reviews?

[gloomy shell]

Its currently disabled due to some bugs

We're working on getting it fixed and back ASAP!

[wide seal]

Ah okay no worries

[red halo]

My bot is not approved yet and how long will it take?

[floral pagoda]

It can take upto days/weeks

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

Does Top.gg no longer fetch the avatars of users in their Top.gg profiles? Mine is just the default V icon (clearing the cache does not resolve this, hard-reloading doesn't do anything either)

[long ferry]

logout and back in

[sturdy swan]

Seems like the avatar showed up in the profile, but not on the icon on the top right

[long ferry]

thats serverside cache likely

[unreal shuttle]

how do I add my server

@long ferry

[long ferry]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[graceful orchid]

@quiet lodge

[quiet lodge]

tysm

[bitter siren]

i have qwestion

any mod here ??

@zinc oraclehelo nala amm , some my freind sayed if someone give 5 starts to my own bot get real money ? its right ?

[floral pagoda]

Good reviews for money are against the ToS

You won’t get anything

[sturdy swan]

A moderator can applied a sanction for Maria'#8657 (id: 460920273064165407) bc he scam users with a fake code qr.
thx

[long ferry]

We do not moderate what happens on other servers, you should reach out to discord to report them

https://dis.gd/report

[bitter siren]

im helo mod , pleas im waiting for my bot to approved pleas i waited for 4 days pleas SOMEbody revie to my bot

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[bitter siren]

owww

sadly

im so waiting for my bot approved

https://top.gg/bot/1008354372813594674

there is my review

[long ferry]

read the message above

[bitter siren]

ok

i readed

now i know

[blazing sparrow]

Not able to log out from admin account

I want use owner account
For auction dashboard

on desktop

[mighty cradle]

Mein Bot wurde zu Unrecht abgelehnt

Für NFSW Content

So ein Big Cap

[sturdy swan]

G´evening

I reached out for support to appeal a server lock.
Today I received a mail from marco who told me to ask a responsible moderator on this server.
Can someone review the lock appeal?

[gloomy shell]

Please reach out to the responsible moderator. Their name should be on your page

you can dm them for more info

[shell inlet]

Dm der Moderator, der Ihren Bot bezüglich des Problems abgelehnt hat

Und es ist keine falsche Ablehnung, Ihr Bot zeigt ein Miniaturbild von YouTube an, das nsfw-Inhalte in einem nicht nsfw-Kanal veröffentlicht

[sturdy swan]

3d max

[shell inlet]

you can ignore it if your bot's been on the site for a week or more

[mighty cradle]

Zeigt MEE6 auch und der ist bei euch drin

[shell inlet]

Wie ich Ihnen oben gesagt habe, können Sie sich an den Prüfer wenden, der Ihren Bot abgelehnt hat, um weitere Informationen zu erhalten

[vale minnow]

Why am I gettinf this err ?

[shell inlet]

head to #topgg-api for api related queries

[vale minnow]

Ok @shell inlet --> #topgg-api

[grave flower]

I have added a dao server on top.gg. it was shown go to server page , and now the page showing 404 error

[next kestrel]

does the server at least show up on your profile?

[vale minnow]

Hey guys

[next kestrel]

this is not the channel for api related questions, someone in #topgg-api will respond to you, please be patient

[grave flower]

yes it's working now, I think it take little bit time to update on database

[next kestrel]

probably, refreshing the page would usually update it once added

[vale minnow]

Ok .. and I asked at 8:55

[sturdy swan]

Suppose my bots name is ōwō will it show up on search result if i search for owo?

Just wanna know if those characters are any kind of issue

Also, please ping me when you reply