support

[cobalt sleet]

Usually when we get that error it'll recover in around 5 minutes so just try again later. If it lasts longer than 5 minutes then feel free to reach out to support.

[median quarry]

hey guys umm i am the developer of wyzer and i want to add another person in the creators area but it got in top.gg yesterday how do i add that user?

[vagrant wigeon]

Hi! You need to add the bot and the other person to a team on top.gg

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[median quarry]

thx

[shell inlet]

yeah bot description supports html

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[clear plinth]

Does anyone know how long this will last?

[long ferry]

forever until appealed

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

where can i find the creator controls, i want to refresh data for my bot

nvm i found it ignore ^

[molten garden]

how to setup reward roles upon vote on top gg?

[clear plinth]

thank you very much

[still snow]

The reward worked for years, nothing was changed on our side

Still, the member couldn't vote because site said they voted. But no reward were applied with the "supposedly happened" vote

Members can't access restricted places because your site keeps stuck in the past

And it's only affect server votes, not bot votes

[next kestrel]

hey! whenever someone votes for your bot, top.gg will send a POST request to the endpoint you specify in the webhooks section of your bot/server page with the user ID of the person who voted. Also for further API queries, please use #topgg-api

[winter walrus]

^ for bot
Or if it is for server, you can use the @small lantern bot to setup role rewards for votes in your server's page

[wild glade]

I'm trying to add a user to my team but I get Encountered an error while adding a team member. The user ID I provided is correct I double checked

[fierce crown]

i have a problem with the joining screen (its my own server). i click on join and the background logo is 'destroyed' by the pop-up discord-app-started. how can i fix that?

(and may i sent a screenshot?)

[molten garden]

cant i use top.gg bot itself for role rewarding when users vote the bot too?

[winter walrus]

Nope, only for servers

[molten garden]

oh okay, thxx

[winter walrus]

as enigma said, if it is for bot then you need to setup your own webhook to receive events when a user votes and give the role accordingly

[next kestrel]

its most likely due to the user already in a team

[wild glade]

Doubt, I don't even think he ever used top.gg

I'm just adding him because he helps hosting my bot

[next kestrel]

try logging out and logging back in, if this fails, try a different browser
if it still fails, try clearing your cache by following the below embed

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[next kestrel]

top.gg has nothing to do with that, its just how discord displays it once you click on an invite through a browser

[fierce crown]

so no option to fix it?

[next kestrel]

nope

[fierce crown]

okay, ty

[next kestrel]

np

[untold python]

why i cant save webhook creds

[next kestrel]

are you the owner of the server or an admin?

[untold python]

owner

i logged in as owner

if i logged in as admin, webhook page doesnt exists

[next kestrel]

could you try refreshing the page and try saving it?

[untold python]

still same

throwing 401 status

[next kestrel]

could you try logging out and logging back in to see if it fixes it

[untold python]

still

lemme try other browser

[untold python]

idk why it says add to top.gg

i think its should be registered like a long time ago

[next kestrel]

could you confirm that your server is already added?

[untold python]

ofc

https://top.gg/servers/836949343138742282

you can open that right

[next kestrel]

alright, try clearing your browser cache by following the steps below and let me know if it works

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[untold python]

still

i can edit the server, but not with the webhook

[next kestrel]

it looks like you're signed in on a different account on the site and not with this account.
could you confirm if that account owns the server?

[obsidian flume]

Hi. After Voting for Hive Pizza, im not given the discord role in their discord. is this something to do with top.gg?

[pure otter]

Hey can anyone answer this

[steel sinew]

I would check with the mods/support/owner of the server there first. Shouldn’t be an issue on top.gg’s side…

[next kestrel]

that's weird, i'll ask someone to look into this, sorry for inconveniences!

[next kestrel]

try refreshing the page and see if you're able to vote

[pure otter]

Tried that

[untold python]

yeah my admin cant access the edit button from profile page. It says unregistered like that

[sturdy swan]

How I can give my bot for reviewing

[wild stone]

@sturdy swan

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[toxic brook]

Pls any help? I habe no idea

[dreamy abyss]

For help with our API, please use the #topgg-api channel :)

[toxic brook]

ok

[toxic brook]

Cane i ping there @Support Team ?

[dreamy abyss]

For issues with your code? If so, no.
Most if not all of our support agents are not software engineers and would therefore not be the correct people to help you with your code

[toxic brook]

Okay, ty

[sturdy swan]

Can somebody help me? I've started now to code on Visual Studio Code and everytime I want to run a code, I get this error.

Thanks

[shell inlet]

head to #development for help related to development

this channel only provides support for top.gg

[sturdy swan]

Oh, alright

Thanks

[shell inlet]

np

[still whale]

i'm trying to add a bot rn but it doesn't work for me? when i'm at the confirmation page and i press next step it sends me back to the bot details page...

[shell inlet]

try clearing website cache and re-adding the bot, if that still doesn't work try changing your browser

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[still whale]

okey will try

[dusky eagle]

hey guys - when do upvotes on bots reset to 0?

[dreamy abyss]

The first vote after the 1st of each month

[radiant phoenix]

hi uhmm theres supposed to be a vote thing here for my server but its just not there

[next kestrel]

Are you sure this server is listed on top.gg?

[molten garden]

why does my bot not load icon

[dreamy abyss]

-refreshdata

[wild stone]

@molten garden

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

my bot votes is rested how?

[next kestrel]

Resets on the first of every month midnight utc after the 1st vote

[sturdy swan]

Okay thanks

[next kestrel]

Feel free to reach out to the reviewer who declined it via dms as the message says!

[sturdy swan]

Ok ok

[simple venture]

I'm attempting to add a server. I can invite the bot, and can get through the first 2 steps. However, when it asks me for confirmation o the 3rd step, I press "Add Server," and it send me back to Step 2 (server details) for an unspecified reason. I can go forward to Step 3 again, but once I get there, both the "go back," and "add server," buttons are stuck infinitely loading.

Every area is filled in, with the exception of the social media link

any idea what could be done about this issue?

[gloomy shell]

Hi! Are you the owner of the server on Discord or are you just a user with Administrator permissions?

[simple venture]

I'm a user with administrator permissions

also, hello.

[gloomy shell]

You'll need to have the actual server owner add the server to our website. Currently theres a bug that prevents administrators from doing it on their own.

[simple venture]

ooh, strange. alright, thanks!

[gloomy shell]

sorry about that! hopefully it gets fixed soon

[trim parcel]

hey guys!

asking in name of someone that got banned from the discord due to unintentionally sending an invite through DMs to one of the staff

[wild stone]

@trim parcel

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[trim parcel]

awesome

thanks bot

[sturdy swan]

ok ok

[slow jacinth]

lmao

why delete???? @sturdy swan

[supple mica]

-support

[wild stone]

@slow jacinth

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[slow jacinth]

YEA I SAW NOW LMAO

SORRY FOR THAT

[supple mica]

Please keep topics relevant and if it's an old message leave it be if replied to already.

[amber tinsel]

How long does it take for a team to take management of the bot?

[vagrant wigeon]

hey! could you explain your question a little further?

if you are referring to a top.gg team, transferring a bot to a team should be instant

[gloomy oasis]

Hello

How i change the icon and the name of my bot?

[covert field]

go to your bot page and click refresh

refresh something

theres a button

[vagrant wigeon]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[gloomy oasis]

Ok thank you

[sturdy swan]

what does query mean using @glossy hedge

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

we do not provide support for that bot

[void echo]

SALAM

[wild stone]

@void echo

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

What link do you guys use to add a bot? Mine keeps getting denied for not working, but when I invite to my own server, with no permissions in the url set, but the scopes for application_commands and bot are set, and I give it xyz perms it does work

Can't work out why it doesn't work for you guys

[junior cove]

Hello, I have a question.
If a user left the server, but he has characters claimed, how can this characters get back to be able to claim?

[floral pagoda]

Is this Top.gg related?

[junior cove]

I think so, we use a bot called "mudae" and when we go to support, the link redirect us to top.gg

[floral pagoda]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[junior cove]

Oh okay sorry

[orchid lily]

How do i contact top.gg to remove my other bot cause it had been hacked???

[winter walrus]

Is your bot hacked or the account?

[echo hamlet]

Is there any estimate on when sorting by votes will be fixed?

[sturdy swan]

how do i add an image to my description?

[sturdy swan]

<img src="YOUR_IMAGE_LINK">

[storm verge]

Hey
I changed my bot logo
Bt top gg site my bot logo is empty
When will the new logo appear on my bot's top gg website?

[sturdy swan]

Heyy i added that donatebot.io url on my top.gg page but how do i see that donate bot or something for users to donate

[dreamy abyss]

-refreshdata

[wild stone]

@storm verge

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[next kestrel]

No eta

[cedar phoenix]

Hey bro... This Error?

I'm add Bot To Top.gg And...

[cobalt sleet]

I can confirm this is on our list of high priorities but we cannot provide an ETA at this time. We do have engineers focusing on improving the search experience.

[echo hamlet]

Alright, thank you for the answer I appreciate it

[next kestrel]

Can you try refreshing the page and see if it fixes it?

[cobalt sleet]

No problem!

[cedar phoenix]

Ok

No it can not be fixed

I have tried Refreshing

And the same thing

[next kestrel]

Try to log out and log back in

[sturdy swan]

Does it show any donate option on top.gg page if you add any Donatebot.io link?

[next kestrel]

Yes, it should once you add it on the bot/server page

[sturdy swan]

I did but i cant see any

[dreamy abyss]

I can see it. Top right of the page under the vote button

[old ledge]

I want to add my server to top.gg but it doesn't list any of my servers, how to add them?

i pressed on "refresh servers" but didnt work

[dreamy abyss]

Try clicking the "refresh servers" button, sign out then sign back in again. Can you see the servers if you do that?

[old ledge]

ill try

[old ledge]

worked, ty ❤️

[deft beacon]

How do I get verifed bot?

[dreamy abyss]

In Discord or on the Top.gg site?

[deft beacon]

In discord and top.

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[dreamy abyss]

On top.gg we dont verify bots, we just approve or decline bots from being on our site. So feel free to add one as long as it follows our guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[deft beacon]

Ok

[storm verge]

Do it bt same

[sturdy swan]

Why is this

why hasn't it been published yet?

help me

[dreamy abyss]

Give it an hour or so. If it still does not show let me know :)

[sturdy swan]

help me bruh

[dreamy abyss]

Try clicking edit, then click the create invite button, then scroll all the way to the bottom and save
Let me know how that goes :)

[sturdy swan]

I will try

@dreamy abyss application error

[dreamy abyss]

Is the Top.gg bot on your server with create invite permissions? https://top.gg/servers/invite

[sturdy swan]

@dreamy abyss thanks, it worked

but the web is too laggy

[dreamy abyss]

It is something the team is aware of. Hopefully something that will be improved upon in the future

[sturdy swan]

it's not OK

is it still saying the server is unpublished

why hasn't it been published yet?

[dreamy abyss]

When you click edit, could you send a screenshot of the information you filled in?

[sturdy swan]

I did as you said, put the invites link in there and hit save

[dreamy abyss]

Do not manually put the invite there, click the "create invite" button and have that fill that invite in for you
Is the other details also filled in? Like Categories, Languages and Short + long Description?

[sturdy swan]

I did it in other servers but it shows "Application error: a client-side exception has occurred (see the browser console for more information)."

[dreamy abyss]

Would you be able to try in a different browser?

You could also try clearing cache and cookies

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

I will try

I use another browser but it's still the same

when i press "create invites" it shows the same

I think this is a website error

[dreamy abyss]

Yeah i dont think it shows on mobile. Feel free to copy the link and add it as a button in your bot description

[sturdy swan]

Oh

[dreamy abyss]

Then I am not sure what the issue could be.
You are the Discord owner of the server, right?

[sturdy swan]

yeah

i created it

[polar juniper]

i need help whenever I vote for a bot it gives me an application error and I want to try it again and it tells me you have already voted

[dreamy abyss]

You can post your question here in French. But you may need to wait longer for someone who may speak French to help

[night raptor]

so you want the comments deleted?

cus they said u used it for raiding servers

can you prove what they said isn’t true?

he’s accusing you of raiding his servers using your bot

if it wasn’t you and someone else has access to the token you have to reset it

and you prove that the server didn’t get raided?

alright

btw I don’t understand french so I’m tryna like guess what ur saying by translating a few words I know, so if I misunderstand anything let me know

in that case the comments most likely will be removed

if the statements were made without any proof

(audit log, ect)

[dreamy abyss]

Hi. I will have a look at the reviews now.
If you want to report further reviews in the future, feel free to DM any online mod

[brittle orbit]

yes

[night raptor]

you proud of me understand French on the spot?

[long ferry]

Have removed reviews reporting said raid. Does not matter if the bot was indeed used to raid or not, it is a violation of our review guidelines

[still whale]

i did this but it still doesn't work :/

[sturdy swan]

??

[night raptor]

?

[shell inlet]

https://imgur.com/Zg1SCae not sure

can you send message link?

[still whale]

#support message

Do i need to put in 12 categories?

if so that's the problem i'm having ig

[shell inlet]

nah just add the name you want and hit the button

[still whale]

i tried that like 7 times

it redirects me to the bot details page, with the categories in the middle

it doesn't tell me what i need to do

[uneven bloom]

can i wait 1 more then and get 100 votes and claim the both 15$ credit which is 30$?

[next kestrel]

Do note that credits expire in 30 days
if your server/bot receives more than 100 votes for this month before the 30 days are up from the day you claimed your previous month credits, only then it’s gonna total up to 30$

[still whale]

well if i do it just redirects me to the bot details thingy again

[deft beacon]

is there away to make bots?

[still whale]

yes, code them

[deft beacon]

Sure, but where?

[still whale]

i think u can ask development questions in here #development

[deft beacon]

alright

[cedar phoenix]

HELP MEE THIS ERROR?

I'm Create New Bot And... ERRORR

I'm add My Bot to Top.gg and yeah.. So Error

Help me

[floral pagoda]

Try a different browser or clear your Cache, also on mobile

[strong pier]

The top.gg bot won't work

[brittle orbit]

You might be on /servers and try clearing your cache

[strong pier]

/server???

And ok

[brittle orbit]

https://top.gg/servers

[strong pier]

Im there now what's next and it still doesn't work.

[brittle orbit]

Then its not a registered server/bot

[strong pier]

In using top.gg

???

[strong pier]

Also what does this server has not been published yet mean

[floral pagoda]

Did you follow the link? Also: Check if the bot created an invite to your server

[jolly vapor]

hello
my bot on top gg broke i think
votes doesnt reset and profile doesnt load

[dreamy abyss]

Your bot page for the fecbot bot loads fine for me. You may not have had a vote yet. The votes only reset after you get your first vote

[jolly vapor]

Ok thabks

Thanks *

[sturdy swan]

@dreamy abyss what about my problem?

bruh

[night raptor]

reply to it

[dreamy abyss]

I got no idea what could cause it. So your best course of action is to wait until someone else who may know answers, or open a support ticket as it would be easier to track over time

[wild stone]

Need more advanced support?
Open a support ticket

[verbal meteor]

Hello, how do I hide a Shards number?

[sturdy swan]

@dreamy abyss Is there any note when creating a server to support posting to Top.gg?

[dreamy abyss]

I am sorry, I am not sure what you mean. Could you try to rephrase your question?

When you add a server it does get logged in #logs if thats what you mean

[sturdy swan]

I mean is there anything to note?

[dreamy abyss]

Only thing to be aware of is to follow our server guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[sturdy swan]

@dreamy abyss i think i did something wrong so my server hasn't been published yet

[whole bobcat]

Im having the same problem as @still whale

when i press submit, it redirects me back to the bot details page

than when i press next again, the buttons just keep loading so i cannot press submit again.

[long ferry]

seems like you managed to submit your bot though

[long ferry]

There is a server added by you recently, which is publicly accessible

[whole bobcat]

i did

my long desc was in html

but i changed it to a regular desc

[long ferry]

did it include script?

[whole bobcat]

yeah

[long ferry]

then thats the issue

cloudflare blocks it

[whole bobcat]

oh

[long ferry]

as js is not allowed within the description

[whole bobcat]

oh okay

[sturdy swan]

it's my friend's server, but my server can't add to top.gg

[long ferry]

are you the user with the ownership of the server you're trying to add

[sturdy swan]

I made it, that's for sure

[long ferry]

Whats the server name

[long ferry]

and what issue are you experiencing again?

Could you tell me the server id

[sturdy swan]

unpublished server

[long ferry]

But what happens when you press edit

[sturdy swan]

application error

[long ferry]

Whats the server id

[sturdy swan]

|| 943074847121080361 ||

[night raptor]

why’d you make it a spoiler?

[long ferry]

Made a force change @sturdy swan, could you try accessing it now?

it should show your server page

if it doesnt, please use ctrl+f5

[sturdy swan]

oh, i use my phone

[long ferry]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

Google Chrome

[long ferry]

https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&oco=1 then

[sturdy swan]

@long ferry

now it's like this

[long ferry]

Yup, click on it and you should be able to view it

then be able to edit it aswell

[sturdy swan]

I will try

bruh

I can't even edit

[long ferry]

What does it say when you try to edit it

[sturdy swan]

I don't see the edit button

[long ferry]

go to https://top.gg/servers/943074847121080361/edit

[long ferry]

press view

then check the info tab

[long ferry]

yes you can fully edit it now

[reef stone]

A user who never used my bot rated it 1 star saying "idk". Is this allowed?

[long ferry]

go to serverinfo and change the corresponding fields

[long ferry]

likely falls under spam

so removed it now

[reef stone]

Oh thanks

[long ferry]

could you try it on a different browser

[sturdy swan]

I tried it in the afternoon

[sturdy swan]

The reason for my refusal?

[dreamy abyss]

Feel free to contact @next kestrel by sending them a DM to get more information about your decline

[shy star]

Do I need to verify my bot in top.gg to get top.gg API Id ?

[shell inlet]

yes, you need to add your bot to top.gg

[sturdy swan]

If I change my bot's name on discord, will I have to re-apply or will it auto update on the website, or can I just refresh data normally?

[shell inlet]

you can just refresh data as usual

[sturdy swan]

thank you 🙂

[polar juniper]

i need help whenever I vote for a bot it gives me an application error and I want to try it again and it tells me you have already voted

[cerulean ember]

Looks like you voted successfully, next time can you try using different browser?

[turbid summit]

Hello, I've a command on my bot that let users send feedback to me in order to know if there's any kind of bug on it and I got this message, I've worked for almost 3 years on this bot and i've never made such a command that delete channels so what am I supposed to do ? (my bot id is 847144338240569376)

[dreamy abyss]

You need to provide a value in the authorization field :)
Same with the URL. If you dont have one, just use a dummy URL like https://example.com

[buoyant mango]

Can someone give me my problem it's been days that I have this problem I can't do it right can someone explain to me how it works because I've tried several ways and it doesn't work

[dreamy abyss]

Hey :)
If thats not a review on Top.gg it is not much we can do. How you moderate and respond to your own feedback command is something you would need to decide on yourself

[buoyant mango]

Ok

[cobalt sleet]

I got this on mine too. Looks like it's spam so don't worry!

[mossy tartan]

I see some people have a website hosted within the top.gg description. Is it possible for me to do this for my bot?
I'm looking to host the Gitbook documentation within the description area.

[sturdy swan]

Hey i have a bot on top.gg but i changed his profile pic and i can't find out how i change it on top.gg

[mossy tartan]

Don't think you can. The profile picture is pulled directly from Discord. If you want to change the picture you'll need to update it through the Discord Application portal

[sturdy swan]

i have it already changed

[mossy tartan]

I believe the Refresh Data button can be used once you have changed it.

[sturdy swan]

where is this button?

[mossy tartan]

Under Creator Controls on your bot page.

[sturdy swan]

still old pb

[mossy tartan]

There is this wonderful thing called caching. Give it some time

[sturdy swan]

ok

but still thx#+

[stoic socket]

just to add: it should take around an hour to clear :)

[floral oxide]

How can I change the name of my bot in top.gg?

[stoic socket]

Head to https://discord.dev and change your Bot's name, then head to Top.gg --> go to your bot page --> under "Creator Controls" click "Refresh Data"

[haughty anchor]

I'm tryna vote for a discord server but it leads me to a 403 page

[stoic socket]

What server are you trying to vote for?

[haughty anchor]

Chill Heaven

[stoic socket]

Are you definately logged in?

[haughty anchor]

I'm logged into my discord profile on the site yes

[stoic socket]

Do you have a link to the page you are on?

Just wanting to see if I face the same issue

[haughty anchor]

https://bit.ly/voteforCH

[stoic socket]

@gloomy shell not sure how to proceed here, its a server returning 403 which I don't know what instance might cause it 😄

[floral oxide]

thx bro

[gloomy shell]

I was able to access and vote for it just fine 👀

Oh

the server is locked

You'll need to have the owner visit their server page for more info

[stoic socket]

👍

[haughty anchor]

I see. Will do. Thanks!

[verbal meteor]

Do bots that are documented have features within the site?

[stoic socket]

What do you mean?

[long ferry]

Change it on discords end, then use

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[long ferry]

We cannot change the bots name, as its mainly fetched by discord

[verbal meteor]

I want to know if the bots that have been verified by Discord have features or not

[stoic socket]

Verified Discord bots are checked by Discord to ensure they follow TOS, and I highly doubt they'd verify a bot that doesn't have any actual features

[verbal meteor]

No, I mean the features inside the server site

[mystic sorrel]

Ayo there guys, lookin' for a certain bot and idk where to ask

[stoic socket]

Ah I misunderstood - No, Top.gg doesn't feature verified bots anymore than the feature unverified bots

[verbal meteor]

I also don't mean this

😂

[mystic sorrel]

All I want is to add a function to the server similar to a stampbook. The server's members are supposed to find and submit ~400 stuff from the social media, and I want to be able to keep count of how much each collected in the Discord server.

[stoic socket]

My apologies, I don't fully understand what your question is then.

[mystic sorrel]

Can't find a bot to achieve exactly this. It should basically be a manual rewards system, and the only one who can reward members is the admin

[stoic socket]

I'd think that you would need a custom bot for this sort of thing - might be worth getting one commissioned?

I know there are plenty of developers on sites like https://upwork.com and https://fiverr.com who would help you acomplish your goal 😄

[long ferry]

-needdev

[wild stone]

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

[stoic socket]

ty

[mystic sorrel]

Ain't there smth similar tho? I'm not a noob coder myself, but I've never played around bots before. Might not be a hard thing

[stoic socket]

I've never heard of a bot like that

[mystic sorrel]

Just a simple reward counter for the time bein'. Like, "user MashedPotato collected 54/388 stamps"

[balmy kiln]

Hey there, my bot page is not live yet, though I updated my bot's username, will the site be updated once it's live?

[mystic sorrel]

I appreciate the help, nevertheless. Ty amigo

[stoic socket]

Sorry I couldn't help any further!

[stoic socket]

To get the bots new username, you need to use the Refresh Data button. You can find that under "Creator Controls" on your bots page

[balmy kiln]

I clicked at it already

[stoic socket]

It generally takes around an hour for caching to clear, so give it an hour or so from clicking and it should work!

[balmy kiln]

alright, thanks

[fringe shale]

my bots avatar on top.gg still hasnt changed

its been months

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[fringe shale]

ive already tried that and its never worked

[long ferry]

press refresh data, then edit and save

[fringe shale]

ill try it again

[long ferry]

the avatar of your bot seems to match the one from to oauth

[supple mica]

It seems to be using the same avatar as Discord

Yeah

[fringe shale]

Yes it just worked for me

ty

i think its cause last time i didnt hit save

[blazing vault]

Stupidest question and joined just to ask this, deleting your server from Top.gg just deletes it's listing from Top.gg, correct? I can add the server back later on when it reopens?

This is gonna sound like the silliest damn thing ever but I'm genuinely worried that deleting the server from Top.gg deletes the server from Discord 💀 I know it sounds stupid as hell but I'm really paranoid and I just need to know if it just deletes it from Top.gg because people keep joining my server from there and I can't private the listing, the only thing I can do is delete it until we reopen to server members

[long ferry]

deleting a server from Top.gg does not delete it from Discord itself. You are able to re-list your server later on if you wish to. Though note that you will have to rewrite your description etc and may lose votes

So you should be able to delete your server from Top.gg without any issues

[blazing vault]

I don't mind that, we have to rewrite it all anyway! Thank you as well, I know it's such a silly question and I knew the answer but for some reason I needed someone else to tell me it wouldn't LOL

[long ferry]

Don't worry, you're welcome!

[modest iron]

can someone help me? I can't add my server..

I even refreshed

[sturdy swan]

how to edit/delete the my own reviews

[sturdy swan]

Up at the top you should see a button that says “Add”

Go on and press that and follow the step from there!

[modest iron]

I know that but thats what shows up and usually it allows me to add servers but nothing comes up

[shell inlet]

dm an online moderator regarding it

[modest iron]

I press add then Discord Server then it shows me that

nothing pops up telling me to add my server

[shell inlet]

try clearing cache and re-load the website

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[modest iron]

I did, it doesnt work

[shell inlet]

try diff browser

[modest iron]

works

thanks

[sturdy swan]

What is the bot prefix for the top.gg bot?

[shell inlet]

it doesn't have any command except -ping

[sturdy swan]

how can you find the commands of the Luca bot

[floral pagoda]

They’re only usable by staff

[sturdy swan]

sadge

Are contributors able to use them?

[floral pagoda]

Check this: #commands message
You can use some commands, not the majority of tags though

[crude loom]

How do I use @small lantern in my server?

[next kestrel]

When you log in to the website and go to the page to add your server, you will see an option to invite it!

There is currently no eta on that. If an appeal was successful, a moderator will reach out to them

[crude loom]

What does it so?

Do*

[floral pagoda]

The bot creates an invite to your server and keeps track of important data for the site

Such as member count, emojis etc.

[granite fog]

Hey so my server is on top.gg but I am unable to see the edit button for the server
I have got admin perms in server
The admin who did the setup previously has left discord
So is there any way to change it?

[brittle orbit]

Are you logged in? Also try clearing your cache

[granite fog]

Alright let me try

I still have admin perms

[brittle orbit]

Are you sure? Also make sure you’re logged into the right account

[granite fog]

Yes I am in the right account since I can see my pfp
and yes I have been admin in that server since it's made

[haughty anchor]

Hey, I have an update on this. The owner of the discord server is now waiting for a response from the website admins.

[floral pagoda]

Is the server on a team? Otherwise only the owner can edit it

[granite fog]

No the server isn't on team
I will make one and add it

[floral pagoda]

I guess that’s too late then, if the owner did not do one

[toxic topaz]

429 Too Many Requests When will this cooldown end?

[floral pagoda]

When does this happen?

https://docs.top.gg/resources/ratelimits/

[floral pagoda]

Read more about that here

[vagrant wigeon]

@safe ocean it seems to work fine for me on chrome, could you try clearing your cache and trying again?

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[safe ocean]

o

now its just loading for ever

@vagrant wigeoneeeeeeeeeeeeeee

doesnt workkkkkkkkk

[vagrant wigeon]

Give it a few minutes and try again, i'll be 100% free to help you properly in around 20 minutes if the issue still occurs though

[safe ocean]

lmao

[vagrant wigeon]

@safe ocean Sorry for the wait, thank you for being patient though. The search issue doesn't seem to be a known issue and I cant seem to reproduce the error myself either. How long have you been having the issue for/did clearing your cache fix the issue?

[misty yoke]

I voted but did not receive any messages. Can you help me?

The vote is ready, but when I do it, the message does not come

[misty yoke]

basketbot card collector

[sturdy swan]

Good morning, I would like to know if there is a bug in the system, because my bot had almost 50 votes and today I went to see and everything disappeared, only 1 vote remained. If you can explain to me what happened I would appreciate it.

[shell inlet]

you don't get messages from us, ask the spec bot support server or a specific server support

[shell inlet]

the votes reset every month

[sturdy swan]

I understood

thanks

[shell inlet]

np

[slow coral]

Uh I am trying to add a server to top.gg, but when i reach the confirmation page and hit all done, I get brought back to the Server Detail Page, I tried looking if I forgotten to add anything but I didn't...

[mortal mountain]

how to not get banned bot alita

[slow coral]

me?

uh

[slow coral]

oh wait nvm I found out the reason

[sturdy swan]

how do we remove false information such as this?

background;

Okay I apologize that I may have used slurs as I was mad ( even though I do not see how my dms with him are related to the bot at all ??? ) but being accused of pedophilic actions FOR THE FUN ( like no background, context, hard evidence given; what if I told you I am a CSA victim ) is just outright disgusting, and then this guy basically proceeded to block me without resolving the problem whatsoever.

[zinc oracle]

What page is the review on?

[sturdy swan]

https://top.gg/bot/997252470097051741

[zinc oracle]

Deleted for breaking review guidelines.
https://support.top.gg/support/solutions/articles/73000502504-review-guidelines

[sturdy swan]

Appreciated <3

[balmy oak]

Can someone help me in #topgg-api

[devout imp]

I have a question

[supple mica]

Feel free to ask your question

[devout imp]

How to I help one of my other team members that can’t verify their email to help me out with the server details for the website

[supple mica]

They can login with Discord as normal through the website. Once done they can edit the necessary pages.

[devout imp]

They was saying to me it was making them verify their email before they could help??

[supple mica]

That would be through the Discord oAuth portal I'd imagine.

If it is, that's outside our scope of assistance.

[devout imp]

Oh

[devout imp]

Thank you btw

[supple mica]

No worries

[median quarry]

how do i be a staff on this server??

[gloomy shell]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[glad crest]

hello, my profile picture is not visible on topgg?

[covert stratus]

hello my bot's profile picture is not visible on top.gg

[night raptor]

-refreshdata

@vagrant wigeon

[covert stratus]

done

[night raptor]

you do the cmd

[covert stratus]

oh

[night raptor]

oh ok

[covert stratus]

you didn't ping me lol

i said done by mistake

[night raptor]

do you still need help? yes or no

[covert stratus]

yes

[night raptor]

@vagrant wigeon send command with refreshing bot stuff

[covert stratus]

the pfp still remains just the bot's initials even after refreshing data

[vagrant wigeon]

-refreshdata @covert stratus

[wild stone]

@covert stratus

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[covert stratus]

done

still isn't updated

been around 13 mins

[vagrant wigeon]

could you dm me the bot link and what name you want it to change to? it may be cache that its not showing for you

[covert stratus]

ah ok

i want it to load the pfp btw not name

ok nvm it worked after 20 minutes

[vagrant wigeon]

oh yeah just do the same but for the pfp

[covert stratus]

i guess db cache

[vagrant wigeon]

oh cool cool yeah probably cache related then

[covert stratus]

is this the correct usage

[long ferry]

#topgg-api

[hallow meadow]

Hello

On the top.gg site when u add ur discord server it says give ppl a role for voting

I set a @ sever Voter role when u vote

But for some reason ppl aren't getting the role when they vote

[sturdy swan]

In some cases it may take a few for the roles to sync up

I would recommend having a person vote, then wait about an hour or 2

[hallow meadow]

I have done that but it still hasn't gave them the role

[sturdy swan]

Hmmm...
And you are sure that the changes were saved when you selected the role?

[hallow meadow]

Yes I am

@sturdy swan

[sturdy swan]

Only thing that I can think of is that it is something related to the cache...

I would just give it some time and then try again

If anyone else has anything else to add or some other steps they can provide them

[long ferry]

what's the server ID?

[hallow meadow]

986684950327742484

thats my servers id

[long ferry]

kick the bot and re-invite it

make sure it has manage-roles

[hallow meadow]

ok

@long ferry

after i kicked the bot i added it again and it asked for, create invite, and manage roles

is that good?

[long ferry]

yes

that is correct

[lyric heron]

hello, why i failed to vote on some bots these two days. Can you help me?

[stoic socket]

Hi - What error do you face?

[slow coral]

how do you remove pending team invites?

wait nvm

[sturdy swan]

how can i delete a bot from my tog.gg profile?

[long ferry]

you can use the delete button within the bot page

[sturdy swan]

can i transfer the creator to anthor one?

[primal python]

Is there a way to move my bot up this search list? It's the very last one, but it has the most votes, and the 2nd highest rating?

[unreal ledge]

Question, my friend is having trouble getting access to the funds you get from votes

Because when we got to the edit the bot - its says "Add To Top GG"

Instead of "Edit"

Is that a glitch?

[next kestrel]

if your friend is a server admin, it is a bug
a quick workaround would be to change your browser url to /serverID/edit manually and this should hopefully take them to the page

[next kestrel]

transferring ownership is only possible by deleting the bot and having the new user resubmit it, as of now

[unreal ledge]

I'll let him know, thanks

[next kestrel]

np

[unreal ledge]

we did that right

but we can't see like the other categories

like analytics

and stuff like that

nvm the only channel we can't is votes

my question would be then if only the server owner has access to the votes section?

[next kestrel]

yes, i beleive so, ask the owner of the server to check once and if they can see it

[unreal ledge]

that would make sense

Since like we also tried getting into the delete section

didn't work

[topaz junco]

how to change name in top.gg?

[unreal ledge]

all others sections did

[clear bone]

how to add bot?

[cobalt sleet]

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[next kestrel]

What name are you talking about?

[topaz junco]

user name?

[next kestrel]

-refreshdata

[wild stone]

@topaz junco

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[topaz junco]

bro my name at top.gg who is registering the bot

[next kestrel]

I’m not sure what you mean, when you add your bot/server, the name is always going to be your discord username

[long ferry]

logging out and back in should do the trick to have the site re-fetch your userdata

[topaz junco]

thanks it worked

[iron remnant]

Sorry for bothering again

I banned a person from my bot for verbally abusing. I am afraid he will leave a negative review at my bot's page to revenge. Can i do something to prevent it?

I have proof btw

[cobalt sleet]

If the review breaks our guidelines then please contact a moderator for removal

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[iron remnant]

thanks

[dusk hare]

Hello! I tried to add my server to Top.gg but somehow it won't work..

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[dusk hare]

I did all of that but when I want to confirm the summary, it automatic sent me back to step 2.. I click to "next step" again and confirming it again, it keeps loading for hours. It seems like it's stuck or something.

[lyric heron]

3 days

[floral pagoda]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[floral pagoda]

Have you tried that?

Maybe also try to use a different browser

[lyric heron]

ill try

thank youu

[brittle orbit]

@desert plover, there you go @onyx notch - (deleted message now)

[onyx notch]

yeah, i saw him right after i sent it, thanks though

[brittle orbit]

Alright, np

[onyx notch]

is it possible to check what i set the preifx as on the bots page before it was declined

[brittle orbit]

No

[onyx notch]

do you not have archives of the bot being tested

[brittle orbit]

Not that us, bot reviewers know of

[sturdy swan]

it doesnt show the correct server count on the bots page. is this a known issue?

[brittle orbit]

Go to #topgg-api for help related to that, thanks.

[sturdy swan]

thanks

[brittle orbit]

np

[lyric heron]

not worked

[hallow meadow]

OK

so i kicked the bot

and added it back

but i cant select the Server Voter role for some reason

[long ferry]

make sure it has manage roles

[sterile lily]

Why my bot logo is not changed in top.gg

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[upper crypt]

Hy its been a week since my friend apply for unban request and still no response please check his ticket #316625

[next kestrel]

There is currently no eta regarding ban appeal requests. If the appeal was successful, a moderator will reach out to them.

[dusky eagle]

hey guys. how do i edit the photo associated with my bot's top.gg page? i don't see this option anywhere on the edit page

[sturdy swan]

First one

[next kestrel]

top.gg automatically takes the current profile picture of your bot at the time of submission. In case you update it and don't see your changes reflected, follow the below steps

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[next kestrel]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

Hey @next kestrel, can I bother you? You are the reviewer of Atom? I wanted to know if it's possible to do a review again if I change the requested permission immediately

[next kestrel]

unfortunately i cannot, you will have to resubmit your bot and wait until one of the reviewers review it again!

[sturdy swan]

Ok no problem, thank you for your answer!

Btw, did you do a full review of Atom? If so, do you know if I have other things to correct?

[next kestrel]

your /kick and /ban commands also require the bot to have the sendMessages permission. We do not approve bots which block functionality of a command due to a permission it already has/doesn't actually require. that would be something you need to keep in mind 😄

[cunning meadow]

can someone please tell me when does the site reset votes each month? I’m aware that it’s done on 1st of each month but what timezone is followed?

[vagrant wigeon]

Midnight UTC, will only reset once someone votes for your bot though

[cunning meadow]

oh alright

[regal heath]

Hi, I can't reply to my bot's reviews (the button doesn't appear and I have the option to leave a review to my own bot). Is this a known issue? I have already cleared my browser's cache

[vagrant wigeon]

Yeah i believe this is a known issue!

No ETA for a fix at the moment though

[regal heath]

Ok, thanks

[void echo]

C

[topaz carbon]

Is there any way to remove an review/rating if you wrote it yourself?

[sturdy swan]

c

[stoic socket]

The review edit/delete button is currently disabled

[topaz carbon]

Alright thank you

[sturdy swan]

I can't rate my server on the site!

[ivory forum]

I can't vote for 10% for exp on Holy Studios

[stoic socket]

Is the issue actually voting or is it that you’ve not received your vote reward

[verbal meteor]

Hello. I saw some bots that don't have shards, how can they be hidden?

[olive mesa]

Hello
Bot top gg remove role from members in server
Wirte in log expride voted
How this ?

[long ferry]

?

[long ferry]

you need to post it, these bots never posted their shards

[crude loom]

How do you apply for bot reviewer

[long ferry]

-apply

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[crude loom]

Ty

[long ferry]

?

[verbal meteor]

How do I prevent the number of shards from being published?*

[long ferry]

by not posting these 2

[verbal meteor]

hmmmm

[long ferry]

or well, this one is correct, do not post these

https://docs.top.gg/api/bot/

read the docs

[verbal meteor]

I read it but I don't know how to stop it

[olive mesa]

..

[long ferry]

...

[olive mesa]

Bot top gg remove role
Why

[long ferry]

to allow users to revote to gain it again

cannot be changed as of now, you could use another bot that does that

[olive mesa]

I remove permission from it
Normal?

[long ferry]

then it would also not reward users in the future

[olive mesa]

I don't understand

[long ferry]

If you remove the permission from the bot to add/remove roles, it will not be able to add any other roles

[olive mesa]

I want don't remove role how ?

And show server count in bot

[long ferry]

im not sure what you're talking about

Bot top gg remove role
do you mean @small lantern

[olive mesa]

Yup

[long ferry]

you cannot stop it removing roles

-servercount for the servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[olive mesa]

Why

[long ferry]

there is no feature to disable it

you can use a different bot that does otherwise

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[olive mesa]

Ok what difference bot

[long ferry]

a bot that gives users the role and not remove it

read above, we cant help with finding

[olive mesa]

No , you don't understande me

Wait , i will send screenshots

[long ferry]

@small lantern removes reward roles

you do not want to

You cannot disable @small lantern to remove the reward role

You need to use another bot

[verbal meteor]

Is adding information here prohibited?

[long ferry]

depends on what you mean with information

[verbal meteor]

I want to add information about the number of orders

[long ferry]

orders?

[verbal meteor]

commands*

[long ferry]

yes

[verbal meteor]

I use Google Translate, so don't check the words

[long ferry]

yes thats fine

as long as you're not removing essential features

[brisk oriole]

Hey my server don't show on Overwiev can someone help me
sorry for my inglish xD

[verbal meteor]

ok

[long ferry]

are you using an account that is owner on the server? Ownership on discord

[olive mesa]

Ok what another bot

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[brisk oriole]

nop

[long ferry]

I suggest you adding the server with owner instead, doing it with admin often causes issues

[olive mesa]

What happened if kick bot from server ?

[brisk oriole]

ok thanks man !

[long ferry]

then it cannot track stats

if you want to not use reward roles, remove its manage roles permissions

[olive mesa]

Ok thanks

[humble dome]

Anybody here know what error code 500 means? I've searched for it but no results come up. Using Opera GX on mobile btw, I can login on my pc just fine but can't on mobile

[long ferry]

try a different browser

such as chrome

operagx and brave are known to cause issues during login

[modest yacht]

Hi, my bot was declined as it mentions NSFW functions in its description. How would I describe my bot without having to mention the functions then?

[balmy herald]

Make another command like nsfwcommands which can be run only in a nsfw channel. That command will contain the nsfw commands

Also you can mention in your help command that a user can use {prefix} nsfwcommands or /nsfwcommands to check out all present nsfw commands.

Hope it is understandable

[modest yacht]

My description includes "Invite the bot to view all commands". There are no NSFW commands mentioned at all.

[balmy herald]

Oh also you can't mention the nsfw word in the bot's description (i guess)

[modest yacht]

Unless they mean I mentioned NSFW words

Huh, I'm a bit confused there.

[zinc oracle]

We dont allow bot descriptions to mention anything nsfw.
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

If you need more information on your specific decline dm the reviewer who declined your bot.

[modest yacht]

Gotcha. Unfortunately, I'm unable to reach out the reviewer (their dm is disabled)

[zinc oracle]

@sturdy swan dms are open.
are you sure yours are open?

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[modest yacht]

Oh, my bad! It was on my side. Thanks again

[fiery thunder]

I added my bot to the website and its being reviewed but how do i look back at my bot page so i can make some changes

[tulip echo]

Guys our bot don't have slash commands and it's not copy Musicum and i can show you some codes that our bot guys

If you seee the source code it's 0% matching

I matched

The source code

[long ferry]

contact the bot reviewer then if it is not

seeing the bot itself though, seems to be the same, aswell as the bot being declined for that previously

[tulip echo]

That is my Brother Bot

And he is muted and left the server

[desert plover]

He can still re-join server and contact the BR

Even though he's muted

[half hill]

K changed my bot name and pfp but on the website page it's still showing the old name and pfp

Help!

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[lofty pumice]

hi this message keeps on showing but it has been over a week since my bot got approved

[kind kayak]

why not showing roles ?

[long ferry]

make sure the highest role from @small lantern is above the role you wish to set

[long ferry]

that wont disappear

[kind kayak]

top.gg role is set above voter's role.

[long ferry]

and has manage rols aswell?

refresh the page, seems to show up correctly for me

[lofty pumice]

ah ok

[kind kayak]

yes

[kind kayak]

why mine is showing there ?

[ruby plume]

How to use vote credit

[cobalt sleet]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[ruby plume]

Ping me to if anyone know

Wow

So If I have 15$ can I use them all?

[cobalt sleet]

Yep

[ruby plume]

@sturdy swan

<@&265125253443878912>

<@&265125253443878912>

@sturdy swan dude can u help me out too?

With credit

Yea

I saw that

But I didn't get it still

Can u help?

Ok so how to use

Like bit confused

Can u stream and show me ?

Yea after redeem

Ah fine

[next kestrel]

@ruby plume after you redeem your credits, you can use them in auctions. If you want to know how auctions work and how to use your credits there, you can refer to these articles

https://support.top.gg/support/solutions/articles/73000528198-using-your-vote-credit

https://support.top.gg/support/solutions/folders/73000308552

[ruby plume]

I redeemed it

Do we have like minimum

How to bird idk

[cobalt sleet]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1659466800:F> (<t:1659466800:R>) to <t:1659985200:F> (<t:1659985200:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1659466800:F> (<t:1659466800:R>)

Next Auctions Ending: <t:1659985200:F> (<t:1659985200:R>)

Aug 5, 2022, 9:09 AM

[olive mesa]

How show shard count with bot ?

[cobalt sleet]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[velvet juniper]

hey, top.gg is not assigning the automatic vote reward role

@lone anvil before someone clicks on it please take necessary actions

@vagrant wigeon

[iron canopy]

where can i put and check my Aki bot on server and website?

[next kestrel]

-addbot

[wild stone]

@iron canopy

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[next kestrel]

Make sure the @small lantern bot in your server has a role higher than the role you wish to assign and also make sure it has the manage_roles permission

[iron canopy]

Has it been verified yet??

[dry crypt]

@iron canopy bot id

?

[iron canopy]

How can I check it?

[next kestrel]

You will get a DM from @wild stone in case it was declined/approved

[iron canopy]

I still haven't received it lol

[next kestrel]

But in case you have dms turned off from this server, go to the search bar and type in:#mod-logs [your bot id here]

[velvet juniper]

yep. already checked that. the default DSL role is the highest up the order and has the manage role perms

[iron canopy]

Do you want the link to add it?

[dry crypt]

No

I was trying to help u

[next kestrel]

In that case, you will have to wait until one of the bot reviewers review your bot.

[iron canopy]

I understood

[iron canopy]

I have deactivated, everyone can

[dry crypt]

@iron canopy give ur bot id

[next kestrel]

Are you sure that the person who voted for your server is in your server?

[iron canopy]

Application id?

[dry crypt]

Yeah

[iron canopy]

Oh okay

Two seconds, please

Where can I send it to you?

[dry crypt]

Here

[iron canopy]

Oh yeah

[velvet juniper]

yes. there's another bot that does more or less the same thing. it has the same perms and is ranked same as DSL and it's assigning the role normally

[dry crypt]

@iron canopy

You have submitted your bot yesterday only please wait for some days

[next kestrel]

Wdym? Another bot is doing the work of assigning roles when someone votes for your server?

[iron canopy]

Got it lol

I thought it was going to be fast lol

[dry crypt]

It take 3-7days

[iron canopy]

Oh ok, should I translate my bot into English?, It is originally in Portuguese because I am Brazilian.

[dry crypt]

@next kestrel

[velvet juniper]

I mean there's another service/bot like top.gg where the voter gets an automatic role for a set duration. I have that and it's assigning the role normally but for some reason top.gg isn't

[next kestrel]

No, there is no requirement that it has to be in English only

[iron canopy]

Ah thank you enigma :)

[next kestrel]

You can stop the other bot from doing it and I’m pretty sure @small lantern will do it for you
The reason why it isn’t assigning roles is due to the other service doing it for you

[sturdy swan]

How does a person agree to join the team on the site?

[floral pagoda]

As far as I remember there will be an invite on their page or they’ll directly be added to the team, haven’t done that for a while now

[sturdy swan]

Written pending

[velvet juniper]

alright. I've created another voting role and this time, gave it only to top.gg bot
hopefully it should work this time

[sturdy swan]

@floral pagoda What is the benefit of people voting for a server?

[floral pagoda]

Higher ranking when it comes to tags

[stoic socket]

also vote credits

thats worth voting for

[hallow meadow]

Hello

I invited the Top.gg bot and for some reason its not in my server

[vagrant wigeon]

Have you tried inviting it again? if that doesnt work, make sure no other bot is kicking it after it joins

(you can check by going into your server's audit logs, incase youre not sure!)

[split gull]

How can I add my website preview in my bot page?

[sturdy swan]

Clarify this point

[ornate junco]

embed it

[gloomy shell]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[split gull]

no I meant how do I do this? https://i.imgur.com/UfN2OWG.png

[ornate junco]

yes you embed it

[split gull]

how?

[ornate junco]

iframe i think

[split gull]

thx I got it

[ornate junco]

[idle root]

Server admins are not allowed to edit the top.gg page?

[gloomy shell]

They can if the server is on a Team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[idle root]

#support message

Oh

Its changed?

[gloomy shell]

You aren't able to add servers currently (due to a bug) but you can manage/edit the page if the owner adds it and then adds the server to a team

[mossy tartan]

I'm not seeing the ability to respond to a review for my bot, however I am seeing responds on other bot reviews. Am I blind?

[gloomy shell]

Replying to reviews is currently disabled to a bug on the site

it should hopefully come back soon!

[mossy tartan]

So I am not blind! Good to know! Thanks haha.

[empty thorn]

how do i make a vote command

discordpy btw

[gloomy shell]

I would ask in #topgg-api :)

[ashen vapor]

How to add my server on topgg?

[gloomy shell]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[gloomy shell]

Read this guide above for help!

[empty thorn]

done

[marsh rivet]

hey, how do i remove someone from the creators list in the topgg site (ping me)

[cobalt sleet]

Best way is to make a team with the new list of creators and transfer your bot to the team.

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[empty thorn]

@marsh rivet

[marsh rivet]

awesome, thank you

[spark fossil]

@gloomy shell hey

[vapid shore]

hello!

[sturdy swan]

hey

[next kestrel]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[velvet juniper]

is there a bot that keeps a track of votes without letting the voters know?

[shell inlet]

-how2search

[wild stone]

@velvet juniper

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[edgy drift]

how can i make these images on the same line

like here

[<img src="https://github.com/laralove143/timezoner/raw/main/add_to_server_badge.png" width="113"/>][bot_invite] [<img src="https://github.com/laralove143/timezoner/raw/main/join_support_server_badge.png" width="146"/>][server_invite]```

[cobalt sleet]

-css

[wild stone]

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

[brazen pivot]

Hey Hi

[cobalt sleet]

I'd suggest putting them both in a div and aligning them using css. You can ask people for help in #development if you need it.

[sturdy swan]

how do i put images in my bots description??

[shell inlet]

description supports html and css

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[edgy drift]

another way is just ![path.jpg]

[edgy drift]

woah does this allow like styling the WHOLE page

like

even topgg elements

or is it just for the readme

[cobalt sleet]

Please read the embed response above

[edgy drift]

i did

so

i actually can

as long as i dont hide anything

[cobalt sleet]

You can't change fonts, sizes, positions of elements, etc either. Just colours and the background image.

[edgy drift]

o cool

i tried the html

didnt work :(

<div>
<a href="https://discord.com/api/oauth2/authorize?client_id=909820903574106203&permissions=536880128&scope=bot applications.commands">
<img src="https://github.com/laralove143/timezoner/raw/main/add_to_server_badge.png" width="113"/>
</a>
<a href="https://discord.gg/6vAzfFj8xG">
<img src="https://github.com/laralove143/timezoner/raw/main/join_support_server_badge.png" width="146"/>
</a>
</div>

[cobalt sleet]

#development

[edgy drift]

sorry

[granite fog]

Hey
I am trying to edit my server where I have admin perms on website but it doesn't show me the edit option.
The previous admin who added the server left discord and we are not in a team right now
So how can I make a team or server owner can make a team so we can edit the server

If there is some document I can refer to that works too

Thanks in advance

[gloomy shell]

hey! you can refer to this document: https://support.top.gg/support/solutions/articles/73000510559-teams-overview

the server owner should be able to make the team and invite the server and you to it

[granite fog]

Aye thanks a lot

Have a good day/night

[gloomy shell]

you too!

[granite fog]

Hey so server owner created the team and added me as admin too
I can see the team and server inside the team but I am still unable to edit it

that's me inside the team and unable to edit the page

[sturdy swan]

For webhook voting logs?

[dense dew]

Hello, I want to remove my bot from the site, but I couldn't find a button like delete.

[zinc oracle]

its on your bot page on the right side under the creator controls.

[dense dew]

Oky thx

i did it thanks @zinc oracle

[long ferry]

could you go directly to /edit on the url

the buttons may not show up, but you should have permissions

[granite fog]

I can try can you tell me the link or some?

like what could be the link

aye worked

[simple wadi]

Hi, I have question. Why my bot don't have photo on Top.gg? It has a photo, but doesn't show it on the website.

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

Hello all. have a question. How to add my server to Top.gg?

[wild stone]

@sturdy swan

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[rain pilot]

How long does it take approximately currently for the bot review process

[gloomy shell]

Our official wait time is one week or more, however it normally takes 1-3 days ish.

[rain pilot]

Thanks

And also, my bot doesn't have too many features yet but is expanding rapidly, shouldn't be an issue?