auctions-general

[icy cipher]

Looks like gamer 4 lyfe might get the most assuming the first one doesn't pay.

[zealous stone]

ohhhh

so im capped at also 3k max

[icy cipher]

Right.

[zealous stone]

ah i see, thank you very much : )

[mortal crag]

thank heavens

[candid drum]

bid for fun thinking they will outbid you anyway
they don't
you have to pay quite a lot

[tender hinge]

never bid for fun

[candid lily]

auctions still requires phone verification, no?

[candid drum]

well, i had a budget anyway, but i just got too competitive

[violet sand]

pretty sure it does, yea

[half sphinx]

Impressions are the estimated amount of views on your ad, right?

[tender hinge]

yes

[half sphinx]

Let's say I bid for 1000 impressions... what happens to the ad if those are reached?

I mean I read the article, but doesn't actually know what happens to the ad... Does it disappear (in my example) after 1000 impressions happened?

According to the article, bidder 2 would be charged for his impressions then as there are more than 1000 estimated impressions

[oak whale]

Yes, if you reach your limit of impressions your ad will be removed and the next will be shown

[half sphinx]

Ah... alright, so you will never be charged for more than your max bid?

[oak whale]

You will never be charged more than your max budget.

[half sphinx]

Alright, ty fucked it up then but still got the slot lmao

Guess I got it, now

[neat valley]

@zealous stone looks like Traphouse hasn't payed lol

[zealous stone]

oh

but...

i have not gotten the option to pay

i checked tomorrow and i didnt had the option to pay

[neat valley]

ask in #auctions-support

[oak whale]

#memes-and-media smh

Considering i give support to auctions as a priority...

[amber meteor]

this true bro

[oak whale]

why is your face oliy

[neat valley]

what a meme stealer

[inner condor]

Is there anyone who can explain to me how auctions actually work. My brain isn't large enough to work it out

[oak whale]

Have you read our support articles already?

[inner condor]

There are support articles?

Am i seriously this blind

[oak whale]

-auctions

[lean whale]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[oak whale]

click the second "click here" :)

[inner condor]

Thank you

[oak whale]

You're welcome! And if those articles dont answer a question, feel free to come back and ask

[ivory wave]

Hi

[amber meteor]

fastsprings fraud detection system - 🤡

they probably let actual fraudulent transactions through but block real transactions

[tulip berry]

it is working

[native sluice]

🦆

[night sky]

[neat valley]

do you guys know how to hack?

I need my account back :<

please help me

[neat valley]

contact discord support if your account got hacked

[neat valley]

thanks

[mortal crag]

how do you get this

That?

Do my DMs with this server need to be on?

[candid lily]

Yes they do

[neat valley]

Yo

[long scroll]

@earnest geyser

I have a req

[formal bane]

Are Analytics as always known to be broken?

[fallow lodge]

try #auctions-support

[hoary flower]

I got the vote credits

So like how much chance I have of winning

The auction?

[oak whale]

CPM makes it highly likely you'll get some kind of impressions

So pretty likely

[hoary flower]

So the person on the top of the auction only gets impression and not anyone else?

[oak whale]

No, it goes until the tag runs out of impressions

So several different people with several different ads end up getting something

[hoary flower]

Oh okay thanks!

[fresh cloud]

I lost 700$

😃

[sly pagoda]

[icy geode]

Server Social tag 2 was a battle

[half sphinx]

New Page still is a battle

[nimble elbow]

still is one

[half sphinx]

finally

[neat valley]

I forgot auction

[river gulch]

The moment you forget bidding

how doesn't

[ancient pumice]

when does the auctions get refreshed? like i won a auction but when does it appear on the site

[oak whale]

-auctionstimes

[ancient pumice]

do i have to pay agaiN?

[oak whale]

If youve already paid then you wont need to pay again unless you get more impressions than estimated

but you wont ever have to pay over your spending limit

[ancient pumice]

i don't get the round 2 principle

[oak whale]

Round 2 winners are if Round 1 winners dont pay

like runner ups

[ancient pumice]

ow okay

but i payed so there is no need to worry

[oak whale]

correct

[ancient pumice]

and my ad runs from tuesday 19:00utc until next tuesday

[oak whale]

itll run until you get all the impressions you paid for

[coarse ermine]

does this mean that you also get credited at the end of the week when you get less impressions than estimated?

[oak whale]

yes

[ancient pumice]

impression is just a user who visited the page where the advertisement is in right?

[oak whale]

yep!

[ancient pumice]

okay

thanks for helping me

[oak whale]

a click is when a user actually clicks on your ad

[coarse ermine]

how does that work for the last auction of the month since credits don't roll over into next month afaik?

[oak whale]

credits that get refunded never expire

[coarse ermine]

but if i'm using vote credit and that gets refunded, are you saying that then becomes permanent credit?

[oak whale]

until you use it

[coarse ermine]

but vote credit that never gets refunded in this manner expires at the end of the month? sorry just trying to understand

[oak whale]

So yeah, if you get vote credits now, they expire after 30 days.

But a refund doesnt expire

[coarse ermine]

so there's two buckets of credit, permanent and expires @ end of month. which credit gets used up first when bidding?

[oak whale]

It creates seperate wallets in your account for you, im not sure if theres a specific order they get used in

[coarse ermine]

i see, probably not related to this system but is it likely that "lunamusic" is going to get a refund? mushroom is getting over 2x impressions for the same total spend, not sure i understand why that is the way it is

in my mind, if two people are spending the same amount they should get the same impressions, no?

one would expect that by increasing CPM while leaving the total spend the same, they would lose impressions. but it seems like the opposite would happen for lunamusic in the example above. if they increase CPM to $8.11 while maintaining the same spend, they would actually gain impressions

[half sphinx]

Actually not as the guy with an higher total bid amount is about to spend more money on the ad

And people not only use vote credits

Somebody being able and ready to invest more should also get more for his money

[coarse ermine]

that's not what i'm talking about though. increasing the CPM doesn't mean you're increasing your total spend. if two users are spending the same amount, they should get the same impressions

in the example above, lunamusic and mushroom are both spending $5000. yet mushroom is getting over 2x the impressions

so they aren't getting "more for their money," they're getting more for the same amount of money

which doesn't seem fair

[half sphinx]

If the max spend value would decide the total impressions like you say no new guy to auctions could make it in with their 100 limit

It’s totally fair as it is (now) imo

[coarse ermine]

i'm not really seeing how it's fair to get 38% of the impressions that someone else is getting when you're spending as much as them on the same auction?

[half sphinx]

He’s spending up to 5000 not 5000

While bidder nr 1 spends in total 5000

[coarse ermine]

that's why i was asking @oak whale if lunamusic is expected to get a refund

because in a fair system, they would get a refund of ~$3000, no?

[oak whale]

Impressions are received in the order of the CPM (cost per mile) - mushroom paid 8.10 CPM while lunamusic paid 8

[half sphinx]

I wonder if he’s even being charged for 5000 or just the amount he impressing he can actually get for 8.0

Since there only 232k left

[oak whale]

so mushroom's ad will show first, then globalX, then Betty, and then LunaMusic

since it shows white on your screenshot, i would assume its on a tag that has that many impressions to be given

[half sphinx]

Xiuh he wants to know if Luna being charged for 5000

[oak whale]

and yeah, theyre only charged up front for the estimated impressions they will receive (so no, they didn't pay 5k)

[half sphinx]

And will get a refund

There we go

[oak whale]

its possible that they will get more than 232k impressions if the tag ends up getting more impressions than we expected

[coarse ermine]

so if they get exactly 232k impressions, there is no refund?

[oak whale]

in which case they would need to retroactively pay for those impressions until they have paid a maximum of 5k

correct

[half sphinx]

Does he has to pay for estimated impressions or 5000 ?

[oak whale]

they will only get a refund if they receive less than 232k impressions

he only pays for the estimated impressions

[coarse ermine]

but they're spending $5000 for 232k impressions, while mushroom is spending $5000 for 617k impressions, hopefully you see my issue with that?

[oak whale]

they did not spend 5k for 232k impressions

they only paid for 232k impressions at 8 dollars per 1 thousand

5k is their limit

not how much they paid

[coarse ermine]

if mushroom receives 617k impressions how much would they end up spending?

[oak whale]

their whole 5k

[coarse ermine]

if lunamusic receives 232k impressions how much would they end up spending?

[oak whale]

however much 232 times 8 is

[half sphinx]

232,7k impressions * 8,0 for Luna is what he being charged for

[oak whale]

which is about 1.8k

[half sphinx]

You will only be charged for the total spend amount if there are enough impressions existing for your CPM amount

[coarse ermine]

i see, so based on the estimated numbers they're expected to receive ~$3.2k in credit next week?

[half sphinx]

Confused me in the beginning too but is totally fair

[oak whale]

no

they didnt pay that money in the first place, so they will not receive any refund/credit

[coarse ermine]

i think that part is what confuses me, what was their upfront payment then?

the ~1.8k?

[oak whale]

They only paid for the estimated amount of impressions - which was 232.77k. At a cost of $8 per 1k, they only are being charged today for $1,862.16

correct

[coarse ermine]

okay cool, that makes total sense now. sorry for such a long exchange, just really wanted to understand the system since we're bidding on it so frequently

[oak whale]

no worries at all! im glad i was able to clear up any confusion

[half sphinx]

@coarse ermine If the total impressions are higher than what topgg calculated he will be charged after the ad ends

In this example

[coarse ermine]

right, but never over their max spend. i think i get it now

[half sphinx]

But this can’t be calculated before as nobody knows how many visits actually happen

[half sphinx]

Yes

If he would set a limit of 2000 for example and already payed 1800 he could only be charged for another 200 bucks

If so many impressions would actually happen

Which would be ~25000 impressions in my example he could get until his ad ends

(200 bucks till 2000 * 8.0)

[candid drum]

gonna reach 200% CTR

[amber meteor]

pov you use JavaScript

[candid drum]

someone explain me why i need to pay for "extra impressions" how this makes sense wasn't supposed to be expressions in the budget limit

[oak whale]

If you receive more impressions than you were estimated to receive, but you did not spend your whole budget/bid limit - you will be asked to pay for the extra impressions that you received over estimations.
You are never charged more than what you put your limit to be.

[candid drum]

basically in my wallet are 3$ and i need to pay almost 100$

[oak whale]

It only charges you up to what you set your budget limit as for the previous week for extra impressions, so if you didn't have that money then why did you put your limit so high?

[candid drum]

is there a budged for extra impressions ? quite odd

[oak whale]

Its based off of your budget you set when you bid last week

[earnest geyser]

your budget for auctions is your bid limit

[ripe briar]

wait so in the instance of retroactive charging, is the cap the max bid or the maximum amount of budget for that slot?

[candid drum]

the budged isn't what i prepaid already ?

[oak whale]

The cap for retroactive charging is whatever you put your limit as for that tag when you originally bid. When you paid already, you paid for the estimated amount of impressions- which in this case, did not use up all of the budget. Since the tag got more impressions than estimated, but your budget was not used up, we continued to run your ad until your budget was used up

[ripe briar]

so the budget in this instance would be the blue one, is that correct? so the maximum amount I would have to pay is the amount I input in the the box in blue

[oak whale]

correct

no

wait

yes

the box in blue is the max you would ever be charged

[ripe briar]

okay, thanks for the clarification!

[oak whale]

so if you bid 1 @ 15

and you paid 10 dollars up front for estimated impressions
then you get more than what was estimated

the max you would be charged would be 5 dollars
for a total of 15

[ripe briar]

alright, got it! thanks again

[candid drum]

[limber kestrel]

?

what button?

where do I click?

[night sky]

you should check https://auctions.top.gg/pay instead pls

[limber kestrel]

And I don't see my bot on that list.

[night sky]

Well yes, it probably ended many hours/days ago

👁️

i dont know the language in your ss so i am not sure how to determine

[lapis radish]

Even though it's been more than 3 days, my bot is still not in search

[candid lily]

Known issue, also #support

[barren tide]

I made a bid. What now? How does this work?

[half sphinx]

You gotta wait till Monday when this campaign is over

Which will probably require you to bid again as there’s a lot of time till Monday for others to bid too, may doing an higher bid

[neat valley]

Hi @earnest geyser

Are you the support here?

[earnest geyser]

hi there - i am indeed (feel free to also ping @/Support Team) how can i help?

[neat valley]

Just wanted to tell hello

[buoyant jasper]

hi

[trail imp]

any update on yeeting fastspring into the abyss and getting something good? 🥲

[candid lily]

https://feedback.top.gg/76

[trail imp]

yeah i saw that it said it was planned, just wasn't sure if there was anything new yet

i wanna start advertising again

[amber meteor]

does mee6 bid on auctions still

[candid lily]

Haven't seen it in a bit

[amber meteor]

lol top.gg gonna have to file for bankruptcy

[fallow lodge]

@tender hinge #949445710636544010

[tender hinge]

[serene harness]

q

[patent kestrel]

[tulip berry]

@brittle carbon^

[brittle carbon]

@thorny flame no ads please

[storm kettle]

why am i unable to add my server to top.gg

[candid lily]

Use #support

[buoyant cove]

what happends if i run out of credits?

like does it force me to pay?

[neat valley]

[neat valley]

autocode is still there

[tulip berry]

also mushroom

[amber meteor]

can I be an auction research participant

without pouring tons of money in 😔

[earnest geyser]

if you win an auction, you have to pay within 12hrs. if not, it’ll go to the runner-up and it’ll affect your rating negatively

if you have an open payment for extra impressions, you will have to pay this before being able to bid in auctions again

[hoary flower]

Is there anyone who has got his bot famous due to auctions?

[buoyant cove]

alr

[buoyant cove]

helps a lot ig

like hundreds of people will be able to see ur bot if u win

[hoary flower]

Yes currently I am at the top and the bid is ending in one day

[candid lily]

It mostly depends on how unique your bots features are, how interesting your ad spot is (for example people wont click on something that doesn't sound professional and boring)

Aswell as making sure that users actually stay on your bot is how you manage to get it to grow through auctions

So you need something that actually keeps your bot users on the bot and just not kick it right after the first command

[hoary flower]

Oh ok

Thanks ☺️

[candid lily]

speaking from a personal perspective, but auctions is a way to get your bot seen, not having it guaranteed that you actually get users to keep your bot. If your bot is boring and not worth keeping in the server, it would just get kicked again. The second part is up to the bot dev to succeed on

Also why you might succeed more with a multipurpose bot than a utility one

[hoary flower]

Yo, how do you know I have a multipurpose bot

Magik

[candid lily]

nah I didn't know that, just generally seeing multipurpose ones the most during queue

[hoary flower]

btw can I become a part of auction research?

@candid lily

[candid lily]

Not sure what the requirements of auctions research is, probably actively using auctions or something

[hoary flower]

Oh ok

[obtuse ocean]

there seems ot be problem with voting and people not getting rank for voting

[earnest geyser]

for future purposes, general questions can be put into #support as this channel is for general auctions chat i believe this has to do with vote roles not being properly set up within the server you are expecting to receive it. if you have any further questions, i am happy to help out in #support

[neat valley]

In what timezone the auctions end?

[oak whale]

the times listed are in UTC

-auctionstimes

[fluid quail]

yay?

[earnest geyser]

yay

[serene harness]

man late bidders at it again

[lean briar]

dang role management tag is expensive this week

[meager cloud]

Good luck all

To who bid

[lean briar]

so I could be wrong, but it looks like if you bid your exact same bid again it extends the time. Accidently did that and got an extension, didn't see anyone else bid so idk

Yeah so I was curious and tested it, you can in fact extend the time without actually submitting a "new" bid. If you just resubmit your existing bid, it extends the time

Not sure if there is a place to report bugs or not

[lone geode]

not just this, but there was someone bidding below the top bid and extending the time for me, you can check it it the bids log. Moderation Tag - Slot 1 - bot

[steep thicket]

Lmao GGs

Got 3rd place after all for the front page lmao

[ripe bay]

Auctions are a pain in the ass ngl

[lone geode]

yea

people waiting to the last second to bid 10.01

....

come on

[ripe bay]

This moron's bid extended the time even though it was below the threshold

smh

[lone geode]

thats just a bug in the system

but also at some point you shouldnt be able to bid just .01 at a time

sitting here for half an hour cause of that is just...

[ripe bay]

it's just a really weird fucking system overall

[lone geode]

mhm

[ripe bay]

but there's no real other way to handle something like this either

Maybe they should only increase 30/60second after bidding time is over

[quartz radish]

there should def. a max amount of extension, like 10 minutes

[woeful ruin]

the max is 3 hours I think

[ripe bay]

that won't solve it ngl, people will just wait for it to happen

and bid in last milisecond

[steep thicket]

yup

[steep thicket]

wick bot lmao

i left moderation slot 1 because front page had better cpm rate

[ripe bay]

Just a shorter increase in time every bid, which keeps getting shorter every 1min

[fresh helm]

Sup

[lone geode]

interesting I had the opposite

[ripe bay]

oh thank fuck it's over

[steep thicket]

what bot did you advertise?

oh

Oterlu AI

[lone geode]

oterlu

[steep thicket]

lmao i saw yes yes

[lone geode]

I was getting like 1% on front page

[steep thicket]

got 3rd slot lol

[lone geode]

moderation gives me much better cpm

[steep thicket]

I bet

[ripe bay]

which category is that

[steep thicket]

But I went with front page this time

[lone geode]

mod slot 1

mm

[steep thicket]

Last time I had 12$ CPM on Moderation for about 4,6k impressions

Had 7% click rate, let's see how it goes this time

[lone geode]

i sit between 5-10%

different every week

[steep thicket]

It's my 2nd time on auction

1st time my bot was unverified

Now after 1 entire month of waiting, it got verified, and I could unlock that shitty 99 server cap

Now I can take hundreds more, no problem lol

[lone geode]

Congrats on Verification 🙂

[steep thicket]

Thanks

[lyric hatch]

🎉 | Entity2k3 leveled up!
| Extra rewards were added for missing levels

[fallow lodge]

@violet sand bots can talk here

[violet sand]

weirdchamp moment

guess its fixed

[steep thicket]

rip moment lol

[fallow lodge]

if i don't get selected for the auctions research, pls lmk so i can send my question list

[subtle plank]

Holy shit that Luna bot

[steep thicket]

Only MEE6 is familiar to me lol

Wick, Oterlu AI, Captcha Bot seen often auctioning too lmao

[hard relic]

Why server count is not working

On top.gg

[lone geode]

I have this problem too

[warm yew]

a

[candid lily]

#topgg-api @hard relic

[candid lily]

There's not no

You get chosen if you make successful bids perhaps

[steep thicket]

0,86%, 1 invite and 8k impressions used within 15min lmao

[woeful ruin]

o.O

was that on main page?

[steep thicket]

front page

[woeful ruin]

[steep thicket]

I'll stick around with Moderation, because 5k impressions got me 300 invites

[woeful ruin]

oh thats a good ratio

[steep thicket]

Moderation last month

Oh right

Media doesn't work still lmao

[woeful ruin]

smh my head

[steep thicket]

XDD

oop images back

[coarse coyote]

can i have roblox acc

[fallow lodge]

#general and no

[coarse coyote]

plzzzzzzzzzzzzzzzzzzzzzzzzzzz]

[fallow lodge]

@raven egret

[raven egret]

@coarse coyote stop begging

[coarse coyote]

shut up

@raven egret shut up

[fallow lodge]

@oak whale

[oak whale]

-b 788527534597734421 bye

[lean whale]

TaimiW2#1145 was successfully banned.

[raven egret]

bruh

[void seal]

It was op

[neat valley]

The roblox kid searching for free robux

[tulip berry]

lmao

[carmine ledge]

Hi.

[finite nova]

Hallo.

[lavish quail]

are impressions on your ads all "unique impressions" or can one person cause multiple impressions?

[mortal crag]

<@&817055174613794826> good question

[hoary flower]

where can I buy these?

[limber kestrel]

How many credits do I have?

[lean briar]

dang my click through rate is insane

[finite nova]

Mine is better
https://cdn.thecutefoxxy.com/t26I2t.png

[mint trail]

This does not bode well for next week's campaign 😂

What's going on?

[rigid knoll]

Floating point numbers and broken code

Unfortunately I'd probably say ignore the estimated impressions and just the analytics in general cuz they seem incredibly broken rn so not sure how much i would trust the numbers

[mint trail]

OK! Thanks

[fallow lodge]

@oak whale

ads

[oak whale]

@peak cobalt don't advertise here.

[night sky]

Reminder that daylight savings begin in 1h 23m for us/ca

[tame vapor]

pogg

[zenith sky]

Question, say you bid $1 cpm @ $100, but theres only 10k impressions, would you only have to pay $10?

[earnest geyser]

theoretically, i would say so

[zenith sky]

Okay, was curious about how that was worked out

my thought was at payment you would pay the amount of estimated impressions

[earnest geyser]

if you win an auctions, you do prepay for the estimated impressions based on your bid. if, at the end of the auctions cycle, it turns out that you received less impressions than estimated, you would be refunded. if you receive more impressions than estimated, the system would request a payment for the extra impressions. however, it will only charge you up to your max bid

[zenith sky]

that makes sense thank you

[earnest geyser]

np!

[lone geode]

Looks like there are a few people who don't understand the bidding system this week.... 😕

[zenith sky]

I started doing this yesterday

[lone geode]

I don't mean you, I mean the people bidding 100@100

[earnest geyser]

zamn let them go crazy LMAOO

[lone geode]

I mean, they aren't going to pay

[earnest geyser]

it'll affect their auctions ratings negatively, so that's on them

[lone geode]

I guess, but we can still underbid them so I guess it doesnt matter

[earnest geyser]

yeah i mean if they don't pay, it'll go to a round 2 winner anyway

[lean briar]

anyone else having issues with the bidding site right now? I can't select a promotable.

[zenith sky]

I was encourtering that, but it appeared after ~30s

[zenith sky]

Auctions end at 19:00 utc right? isnt that in... 5 minutes?

[oak whale]

auctions does not follow DST, it ends in 1 hour and 5 minutes

[zenith sky]

I am slow

i think my utc is wrong

there we go. i hate DST

[earnest geyser]

dst do be doodoo

[oak whale]

Please feel free to drop that at https://feedback.top.gg so that other people can upvote it

[high ridge]

I just saw the desc

[oak whale]

(and so it doesnt get lost in this channel)

[high ridge]

;_;

[oak whale]

no worries!

[zenith sky]

oh boy, down to the wire

I wonder if i will be outbid by large bots in the last 5 minutes

[high ridge]

definitely will

😄

[spring scarab]

before i log on, are there any auctions-breaking bugs this week?

[lime bone]

guys time to make some coffee, in 5 minutes lets sit down and get these auctions rollin yaaa

my limit today is only 500$ cpm gl all

[zenith sky]

promotables are not loading

[earnest geyser]

our site is generally being slow at the moment, but our devs are looking into it

[zenith sky]

so yes

[spring scarab]

gotcha

[zenith sky]

#auctions-support message

[thin forum]

there are 2 types of evil

• murderers
• people who bid +0,01 cent the last minute thinking theyre slick and making everyone else wait +30 minutes

[neat valley]

Haha

[zenith sky]

• large bots that increase CPM by X10 last minute

[thin forum]

lol

but the most annoying is when they repeatedly do it

and they wait for the last minute every damn time

even when the time gets extended they do it again

[zenith sky]

dear weird nft bot: please let me have at least a little bit of this category

[thin forum]

wish people would just stop postponing their bid to the last second

[zenith sky]

its like dominoes

[neat valley]

Wow 50 seconds then back to 3 minutes

😭

[thin forum]

holy shit

i somehow got it

nice

[neat valley]

Noice

Congrats man

[zenith sky]

omg i got some too

now i need to make an actual ad

[thin forum]

same person as with me bidding below you

lmao

[quaint edge]

Never got something that cheap 😄

[spring scarab]

needing to clear your payments before bidding is ridiculous when bidding on multiple tags

now we're going to miss out because i had to pay before bidding again and then go back to a promotable list that doesn't even load

absolutely flawless system you have there

[oak whale]

We will be looking into this

I do not believe that was intended

[neat valley]

Rip auction broke

[wide barn]

Shock, horror

[neat valley]

You can't select the product

[tidal gorge]

how do you guys think it's acceptable to refund people in credits in situations like this? i wasn't affected but that's concerning

[fallow lodge]

I do agree with this - refunding with credits does seem quite unfair

[candid lily]

iirc there was still no decision made about refunding, could be wrong

[fallow lodge]

https://capy-cdn.xyz/hH6eZL3d.png

[oak whale]

The only way we can issue refunds is in credits. It isnt possible for us to make refunds any other way

[tidal gorge]

probably means a decision on if people will even be refunded at all, unfortunately

[earnest geyser]

we are still looking into whether we can extend auctions. if this is possible, we will be looking into refunding users who have already paid for won auctions

[coarse ermine]

not to be rude but in that case imo just move on, fix everything for next week and drop the talk about refunds etc. it's all done and in the past now

[neat valley]

@night sky should we pay auction or wait till theirs a desicion?

[oak whale]

please wait

[neat valley]

Ok np

[tidal gorge]

right, but in credits

[earnest geyser]

that is the only way we can issue refunds

[tidal gorge]

why?

[coarse ermine]

yeah surely you can refund in fastspring? not sure i understand that one

You or FastSpring Support can refund credit card transactions up to 6 months after an order. However, PayPal orders must be refunded within 3 months.

[oak whale]

All questions about cancellations, refunds, etc need to wait until we fix the issue first
SO please calm down and stop asking and we will get back to people as soon as we fix the issues first.

[tidal gorge]

this particular issue has been reported across several auction cycles though - is there an ETA?

[fallow lodge]

i think this person has no clue how bids work https://capy-cdn.xyz/G0odmKOK.png

[oak whale]

What particular issue do you mean in this case?

[wide barn]

I imagine it's not that they can't, it's that they won't.

Fastspring refunds probably have to be done individually
A bunch of paypal/fastspring refunds gets them in trouble
There's fees involved

So refunding by credit can be done in bulk, doesn't affect their payment gateway 'reputation' and has no additional fees for them.

I also imagine, however, that in most countries you could argue their decision to refund in credit and get an actual refund. And take further action until they do. But that's a lot of effort that most people won't explore.

[coarse ermine]

idk, i think the valid option of a chargeback in the case of a credit refund would hurt their standing with the payment processor more than simply refunding everyone. regardless i don't think they'll end up going down this road anyways

[tidal gorge]

#auctions-support message
#auctions-support message

these examples, which happened again today

[candid lily]

if I remember correctly, that might possibly be caused by adblocker blocking auctions-essential scripts

seen users experience that before

though cant 100% tell since I cant see if it affected the other sections

Yup was able to reproduce, my adblocker blocked the promotables list from showing up

[coarse ermine]

i had to dig in a bit more and it seems like the promotables actually come from the websocket connection... so i don't think adblocker would do anything

you really do just have to wait for it to show up

what i wonder is if they could just cache the response in the browser so that when we refresh, we have the local data which should be correct most of the time?

then at least we don't need to wait around to bid (i'd hope)

[ember smelt]

I do all bidding in incognito, so adblocker is always disabled. Still had the issue, but I had 20 tabs open for different tags out of habit so I just changed the tag on some of the extra tabs.

[candid lily]

am kinda leaning towards possibly having gotten ratelimited maybe?

could you perhaps open your inspect element console and check the network tab if you know how to do that

it should possibly mention somewhere a 429 code, meaning ratelimited

[coarse ermine]

the promotables data comes from the socket connection though, not an http request

this userinfo payload has all the promotables

you pretty much have to just wait around for that payload to be sent... so if there's rate limiting then it's probably on top.ggs own backend which is stalling their database query that pulls the user data or something

but there's nothing the end user can really do about it

something they gotta fix

[zenith sky]

Annoying asf

lol

[wide barn]

Should specify in announcement auto-refund is credit only if that's the case as described earlier

[oak whale]

it does state that

[wide barn]

I'm illegally blind

[gaunt yacht]

mhm

[mortal sinew]

Me, who forgot to bid and now has a chance to do 😂

[neat valley]

yeah

[zenith sky]

Oh no

Did bidding just get extended

i literally had won

[stray raft]

Same

[zenith sky]

Man i totally got screwed with the extension

[stray raft]

I'm currenyly stuck fighting someone who's going for both DnD Slots, like come on let my bot have 1 please

[zenith sky]

actually no i didnt

i got 1k more for same price

[zenith sky]

yea i got snuffed out by this dumb waifu bot

[stray raft]

oof

I ended up going for the big price jump cause I need this to help grow my bot now that it's back

Ayy got em awesome

[zenith sky]

nicee

[stray raft]

Didn't realize there was extra fees though, not end of the world but oof made my thing $15 more expensive

[thin forum]

I've paid for the auction from before the rollback but now it's charging me again

[spring scarab]

yeah

dont pay again

wait for the refund to come through and if you have automatic payments then it'll do it automaticlaly

[oak whale]

You will need to pay again

the previous one will be refunded

So you will only pay once total

[spring scarab]

so are you saying that the refund is not likely before due time?

[bright lily]

aww come on, me and lofi were just having a nice moment doing meme numbers 😿

[oak whale]

The refund should be done before the payment window ends so you can use your refund to pay

[bright lily]

😎 👏

still the best auction of the night 😎

[earnest slate]

First auction ever, first place on the site successfully secured o.o

[bright lily]

👏

[earnest slate]

I just wonder where some people get so much money from

[vapid bronze]

[earnest slate]

Or are willing to pay so much money for a few impressions

[zenith sky]

big bots can be paid shit tons of money, especially subscriptions

[earnest slate]

True, some bots can pay their bills with their active "Premium users" but it would be interesting to know why people would pay $100 for not even 1000 impressions 😅

[oak whale]

Mostly because they arent familiar with how CPM works and don't read our articles on it

[drowsy sorrel]

I had a rly good bid but lost it due to the hour delay 😢

[zenith sky]

Yeah, i just started doing auctions yesterday and the first thing i did was look at the articles.

I mean people not knowing is a plus for you guys because you're likely getting paid more money

[harsh monolith]

Or those people just don't pay?

Which makes it frustrating for everyone.

[zenith sky]

Yeah

Well

[zenith sky]

How? If they don't pay it will just go to the next person

Oh wait but then that person has to pay and they didn't know they had to

[earnest geyser]

if people bid on something, then they should be prepared to potentially pay

you should really only bid if you're certain you can pay what you're bidding

[zenith sky]

should

we are talking about people that don't know what they're doing, lol

[earnest geyser]

yeah, should is the keyword

[mortal crag]

yesn't, it inflates prices or whatever. its annoying as fuck, but it'll happen.

[zenith sky]

yea

😐

[fallow lodge]

Exactly why I suggested a warning feature when bidding a very bad CPM, and the suggestion was removed

[earnest geyser]

was it archived or deleted?

[fallow lodge]

Not sure, its just not there anymore

Not merged either, or it would say that. it just says not found

[earnest geyser]

do you have the link for it?

[fallow lodge]

https://feedback.top.gg/75 was its url

https://capy-cdn.xyz/E3ZXR2GM.png

used to be valid

[earnest geyser]

yeah, i looked it up in our logs and it was moved to "planned"

[fallow lodge]

Not sure why the link is now invalid tho

[earnest geyser]

i can ask about it and then if you want, you can resubmit it

[fallow lodge]

yep probably will do

[earnest geyser]

thanks so much

sorry about that, really not sure what happened to it

[neat valley]

Lol my 35$ got removed from refund

Now I am unable to pay

[earnest geyser]

hey, could you please provide some more detail on this?

[neat valley]

sure

Before 2 weeks
I bidded on front page slot 2 ,but got oudbidded.But I recieved at tuesday the impression,since somebody was probs unable to pay.Since the next bidding was before it.I bidded last tuesday and got the slot and impressions.Now I will have to still pay the from the last 2 weeks and my 35$ got charged twice since I paid upfront

and my 35$ disappered ,really weird

[earnest geyser]

do you have automatic payments on?

[neat valley]

Sadly yes

[earnest geyser]

okay, so prior to the top most entry in your payment history, you had the $35?

[neat valley]

I had more earlier ,but after the refund it setted by balance to 35.
Afaik it was 38.03$

[river gulch]

Do you get charged extra when you get more impressions even if you bid on less?

[earnest geyser]

i've checked the system and it seems that prior to the top most history entry, your wallet had $35 on there. what i can do is advise that you turn off automatic payments and then i can refund you the $35 as well

[earnest geyser]

if your ad receives more impressions than esitmated, you will only be charged up to your max bid

so if you bid $1 @ $10, you would max get charged $10 in that auction

[neat valley]

ok I turned it off

[earnest geyser]

okay, i will process the refund just now!

it should be through now

[neat valley]

Thx worked

[steel grail]

I'm really wishing I could do bids again, but even after waiting a couple months it still won't let me put funds into my wallet, no matter what I do to try and fix it...

I know it was mentioned that you guys might go ahead and switch to a different payment service, is there any idea when that would happen?

[zenith sky]

#auctions-support

[green nebula]

@everyone

[tulip berry]

lol

[earnest slate]

This "BlueLine" bot developer must have a lot of money...

[fallow lodge]

I always question how devs have so much money to throw towards their bots growth

I can only just afford to host the bot, let alone advertise it

[spring scarab]

then cancel the nitro that youre using to boost this server lmao

[fallow lodge]

I won that from this server

[earnest geyser]

LOL

[spring scarab]

o

[fallow lodge]

https://churton.objects-us-east-1.dream.io/Discord_JfsRxuTB8L.png

ew that url is ugly

[neat valley]

😂

[earnest slate]

Some also may not know how Auctions work and spend money they do not have

[fallow lodge]

also true

[keen knoll]

when i top up my auction account, the taxes it calculates are from paypal or country based? because if they are country based it makes no sense

[candid lily]

Should be country based, check Fastspring

https://fastspring.com/docs/about-vat-and-sales-tax/

[keen knoll]

initially it makes sense, but if you think about it topgg pays taxes only for the country of the company, unless fastpring does something else

[candid lily]

nope is taxes depending on customer

[simple plover]

I wish there was a kpop and card game bot category to advertise bots in >_<

I want to advertise, but I can only advertise server rather than bot because of the few bot categories

And advertising servers gets so many trolls T_T

[neat valley]

Cpm based auctions interesting

[neat valley]

💀

Has anyone here owned a bot and had success with mass marketing of that bot through the auction system? If so what was your pickup rate on that bot with a decent budget curious

[simple plover]

I think it pales in comparison to people spreading bots they like naturally because they like it

And also compared to server adverts which you can get free

But maybe if you are running the bot like a company, with a real budget, it can be a decent way

[neat valley]

Yeah true. Depends on how far someone wants to take it

But I'm not a strong believer in allocating a budget to one main strategy I do think however if the pickup rate is decent it could be diversified into a well rounded marketing strategy. However I'm curious of that pickup rate

I'd love to hear success stories for using this as a marketing medium

[neat valley]

Wow

Infinity

[icy adder]

hi

[zenith sky]

Honestly embarrassing

[zenith sky]

I feel like this ruins an auction

[earnest geyser]

what does?

[zenith sky]

like really? over $115 for 1k impressions?

and other people cant bid because of stupid high cpm

[oak whale]

they pay what theyre willing to pay for those impressions

you can bid lower than them and still get impressions

[zenith sky]

i must be misunderstanding it because i did and theres 0 impressions

do the budgets have to be higher?

[oak whale]

well with clover taking 59.1k impressions its likely there isnt anything left underneath them

[earnest geyser]

then there are no more impressions to be captured

[oak whale]

impressions are given in order of CPM bid

[zenith sky]

Oh i see

im not too sure why people want to pay over $100 for ~1k impressions

[earnest geyser]

because they want the impressions for their product

[zenith sky]

servers are op asf ngl

thousands of impressions for a few dollars

[tired horizon]

how does this impression thing work exactly

[earnest slate]

Some also do not understand auctions, sadly. However, there is still a chance to get impressions e. g. someone does not pay

[earnest geyser]

is there anything in particular that you're wondering about?

[earnest slate]

You will be advertised on the corresponding page, or what do you want to know? 😄

[spring scarab]

impressions are the number of times your ad gets seen. nothing else to it

[tired horizon]

I just wanted to know what it meant. Because every server has impressions, some server has more than others. But I believe apex answered that question

[earnest geyser]

yeah, impressions are the number of views an ad gets

i've got an article that explains it a bit better, if you want to know more

it's in the supp article for how to use auctions as well

[tired horizon]

Yes please

[earnest geyser]

hold on

https://www.investopedia.com/terms/i/impression.asp

this is our supp article on auctions in general: https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

[tired horizon]

thank u very much Elle!!

Elle I have another question too but this isnt the support channel lmao. Should I go to the support channel if I have more questions

[earnest geyser]

i believe we'd usually divert all questions and stuff to #auctions-support, so it might be better if we go there

[earnest slate]

Did I understand correctly that if the previous bidder does not pay, then automatically the next highest bidder will be able to place his ad?

[earnest geyser]

if a round 1 winner (product shown in white on the bidding list) fails to pay, then a round 2 winner (product listed in grey with highest bid on the bidding list) will be chosen instead

[oak whale]

the impressions trickle down until they run out

[storm oxide]

how many bots will win from the leaderboard?

[earnest geyser]

all the product names in white are considered round 1 winners

so they'll initially win, but if any of them end up failing to pay, the impressions will trickle down to the product names in grey

[storm oxide]

okay but why does it says 8? there are way more than 8 bots in the leaderboard white

[oak whale]

That number is the amount of people currently looking at the tag to place a bid

Like, on the page right now looking at the tag

[storm oxide]

ah okay+

and when can I get outbid?

how does outbidding work?

[earnest geyser]

it's when someone bids more than you

[oak whale]

A higher CPM bid ^

not a higher budget limit

[storm oxide]

but there are people under me?

[oak whale]

Then those people have not outbid you

you only bought so many impressions- there may be more left over for other people to get underneath you

[storm oxide]

okay. and how is it possible to get on the second winner list(the grey bots)

[oak whale]

if people bid higher than you and buy so many impressions that there aren't enough to go down the whole list, people turn gray when they will not receive any impressions

[storm oxide]

thanks

[oak whale]

youre welcome!

[storm oxide]

When I am on the grey line, I have not to pay something or?

[oak whale]

You will not have to pay for impressions up front, but if the tag gets more impressions than expected or someone in front of you does not pay, then you may be charged retroactively next week

[frozen fox]

how it works the bidding?

[earnest slate]

https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

[glossy quiver]

@pliant raptor you really want the meme tag huh

[pliant raptor]

[glossy quiver]

[earnest slate]

Me sitting here and predicting that the developer in front of me does not pay

[wicked moth]

bidding is fun.

[glossy quiver]

it rlly is

[earnest slate]

Yes, but you still have to be careful 😅

At least they give you the chance to not pay which just affects your bidding rate

[glossy quiver]

i just get all my money from credits and bid what ever i have left in the overtime

never spent any irl money on bidding other than like 3 bucks

[wicked moth]

there was a competition there for a good 5 mins
i am assuming the other guy just let me win kek

[glossy quiver]

me and @pliant raptor are after the meme tag non stop

they wont stop

[wicked moth]

ty for letting me win this @twin crown
lol

[glossy quiver]

lume just isnt stopping

[earnest geyser]

well, it will affect whether you get approved for raising your bid limit to $5000+

[glossy quiver]

@pliant raptor that good enough for u?

[pliant raptor]

seems like we got a solution

[glossy quiver]

🤝

was fun while it lasted

NOOO

LUME

I THOUGHT WE HAD SOMETHING

@misty harness why

[spring scarab]

cant wait to watch the NEO guy not pay up

[glossy quiver]

LMAO

FR

hes bidding 100 on like every tag

[earnest slate]

Did someone ever request this? 😳

[glossy quiver]

[vapid bronze]

imagine not having over $5000 already

[glossy quiver]

its you

[earnest slate]

I have never seen a developer bidding more than $1-2.000

[earnest geyser]

yes, plenty of people do

[earnest slate]

Oh, alright

[vapid bronze]

you must not watch #bids very closely then

[glossy quiver]

you've never seen mee6? they always be bidding the cap

[earnest slate]

Okay, wow...

[tulip berry]

even mushroom lol

[earnest geyser]

yep

[tulip berry]

also autocode

[vapid bronze]

they're a bit crazy to pay 4x the average cpm but thats my opinion

[tulip berry]

sometimes they go like 6k

[earnest slate]

I just keep an eye on the tags I want to bid on

[glossy quiver]

uh oh

[spring scarab]

yeah but there's only like a 60% chance they'll actually pay

[tulip berry]

I think they do

[glossy quiver]

yey

2nd time actually spending irl money on bidding

[oak whale]

[tulip berry]

also is elle a new support agent?

[tulip berry]

never seen them before

[oak whale]

me and elle are the support agents

[tulip berry]

iirc you were mod before

[oak whale]

still am

[vapid bronze]

elle and i im sorry please dont ban me

[glossy quiver]

[tulip berry]

I mean the highest role lol

[oak whale]

[vapid bronze]

/ban @vapid bronze r00d

[oak whale]

elle and i are the support agents

anyone with the Support Team role is part of the support team at top.gg

(official employees)

[tulip berry]

ah

[vapid bronze]

(official cool people)

[oak whale]

[glossy quiver]

[earnest geyser]

oh yes, hello friends

[glossy quiver]

hru elle

[earnest slate]

How is something like that even possible? xD

[tired horizon]

Guys I won my first auction and Idk what will happen but gg

[glossy quiver]

idk why people do that

[earnest geyser]

it shouldn't be and it doesn't really make sense LOL

[tulip berry]

first time auctions user moment

[fallow lodge]

thats why my suggestion should be implimented

[earnest geyser]

people likely do it because they don't understand how the system works

[tired horizon]

Thats a mistake I would do

[earnest geyser]

im good, thank you hope youre doing well

[spring scarab]

#auctions-general message this guy goes from asking how bidding works to dropping hundreds of dollars on tags they aren't gonna pay for

[earnest geyser]

our supp articles on auctions will be super helpful!!

[glossy quiver]

I am thanks! Glad your doing good

[night sky]

im not sure what goes through their heads when they put it like that though - it literally says @
"120 at 100" how does that makes sense

[earnest slate]

Yes, these articles helped me a lot

[night sky]

like even if you didnt use cpm

[glossy quiver]

[tired horizon]

Yeah I read the article about CPM :)

[tulip berry]

lmfao-

[night sky]

i dont see how that makes sense

[tulip berry]

sometimes it can happen accidentally though

[glossy quiver]

i understood it the moment it was released partially

[earnest slate]

It was just 5 minutes reading and then I got how it works 😅

Before that I was like "I am not sure, better read it"

[glossy quiver]

i still havent read it

[earnest geyser]

i guess it varies from person to person, but hopefully the supp articles should help

if not, please feel free to send us feedback on which parts require clarification, so that we can keep improving our articles

[tulip berry]

I learnt by watching other people lol

[glossy quiver]

same lmao

[fallow lodge]

https://capy-cdn.xyz/PgINX26g.png this is what we need

take notes

[glossy quiver]

[earnest slate]

Looks like a good solution

[oak whale]

why those colors ew

use top.gg colors

[earnest geyser]

LOL

[fallow lodge]

ignore the colours

i'm fucking around with SweetAlert2 now so thought I would make that

[fallow lodge]

what even are the top.gg colours

[spring scarab]

dark red and slightly less dark red

[fallow lodge]

i stole that red from auctions.top.gg

not sure what the other red is tho

[glossy quiver]

[mortal crag]

that’s going to be annoying as fuck. atleast make a “don’t show this again” option

[fallow lodge]

only to show on odd cpms

like $100 @ $100

[mortal crag]

Oh right

[gleaming vector]

Why are people paying like 1 dollar for each impression 🤔
How rich are they

also, why is there such a big difference between stream tag slot 1 and 2?

[earnest geyser]

LOL i'll forward this to our devs

thanks for flagging that! weird how they can vary so much

[simple plover]

Bidding is a prisoners dillema

If we cooperate, we win, if we don't, we all lose

[gleaming vector]

but how do we cooperate when there can only be one ad on display in a slot

[simple plover]

Well one way is the kind of passive, moral/social cooperation we normally do almost instinctively. Like we are almost all of us against some things and don't like people who do it

[earnest geyser]

multiple people can get a piece of the impressions pie

[gleaming vector]

true I guess everyone can auction at a low quantity and at a low price for cooperation

but what if someone wants more impressions? Thats the problem

[earnest geyser]

then they just bid more

[simple plover]

Well I'm not expecting or hoping for more cooperation but just in theory

[amber meteor]

can someone give me 1 impression

just 1

[neat valley]

lol I got 40k impressions for a total of 81.20$ and only 30 ppl clicked

[spring scarab]

your ad must have been really bad lol

which tag out of curiosity

[amber meteor]

bro got scammed 💀

[earnest slate]

It is all about descriptions and your ad in general! 😄
I got 179 clicks out of 7540 impressions so far

And I payed about $30

[candid lily]

The impressions is basically anything on your ad, such as a view (aka anybody viewing that tag and seeing your ad)

the click is up to how you design your product, if your product doesn't look interesting at all, you'll likely get a small amount of clicks

if your product is interesting and seems to be useful for users, you'll get more clicks and thus a higher CTR

so for example
"Damn! I'm an artist and wish to engage with this community, sure will click on that ad"

and "Damn I'm not 18+ yet, so this isn't really a community for me, so I better not click on that ad"

also how is that ad up?

and this one, this ad doesn't seem to give the viewer much information of what it is, what they can expect on it and nothing interesting. Only thing they know is that it is an anime based server and thats it

Its entirely up to you on how to actually design your products appearance on top.gg, the appearance is the key to getting a higher ctr

also on tags which you have no correlation to your product at all wont generate clicks either

[neat valley]

@candid lily I changed my discord bot name but it is not updated in top.gg website how to i update this

@earnest geyser

[fallow lodge]

#support and click refresh data on bot page

[earnest geyser]

for future reference, please ask top.gg related questions in #support and auctions related questions in #auctions-support. this channel is for general auctions talk

[glossy quiver]

I got the most clicks ive ever had before from a tag completely unrelated to my bot so

just a stroke of luck ig

[earnest geyser]

its not necesarily luck though

lots of stuff go into crafting a nice and enticing ad

[glossy quiver]

true

but ima be honest my bot isnt the most appealing

[earnest geyser]

what amkes you say that

[glossy quiver]

Im not very good at the whole "making stuff appealing" thing since i tend to keep everything as simple as possible

[earnest geyser]

simple is appealing to people though!

[glossy quiver]

yeah thats true i guess

[earnest geyser]

think about which parts of your bot usually attract people

there's a reason people are clicking and using your bot

i'm sure you can use all that good info to curate a nice ad!

[glossy quiver]

i just typed like an essay and forgot half way what i was gonna say

but yeah i guess i could do that

[earnest geyser]

i feel that

LOL

[wispy tinsel]

lol

[torn sky]

@brave dirge dont

[tribal nova]

Hey how can I setup this bot on my server?
Can anyone tell me?

[mortal forge]

If you're talking about @zealous fjord there's no setup

[misty rampart]

Hey everyone

Any Indian here

[oak whale]

@shy ore dont be rude to other users, thanks.

[leaden quest]

yes we are all around

[radiant creek]

hey i want to promot my bot

who can help me ??

[candid lily]

Because the auctions hasn't ended yet? Or have you already gotten a spot?

Aka already have paid after winning a spot

[candid lily]

You can likely read more about it here https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

[mint trail]

Sorry to necro but shouldn't that just mean they'll get less than 1000 impressions?

Totally possible.

[earnest slate]

Nope, such numbers should not be possible 😅

You want to pay 120$ but have a limit of $100 which is not possible at all

[oak whale]

it is possible and it does mean theyll get less than 1000 impressions

[earnest slate]

Oh, it is?

[oak whale]

yep

[earnest slate]

My bad then

[oak whale]

if i bid 10 at 5 then ill get 500 impressions

sorry

10 at 5

it doesnt make much sense, true. but it is possible

[earnest slate]

I was just confused because of this 😅

[oak whale]

im not sure if we are going to prevent it from happening in the future (aka "shouldnt be") but i know that is currently possible and works as it says it will - itll charge you what you stated and give you the impressions you bid for at that price

[earnest slate]

Yeah, true

[fringe patrol]

How can I add my bot (Can you reply by tagging me)

[earnest geyser]

-addbot

[lean whale]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[earnest geyser]

for future reference, please note that this channel is for general auctions discussions. for questions related to other top.gg services, please use #support

[river gulch]

When will auctions end?
Sorry need to know, bc of dst.
In 5 hours?

[earnest geyser]

yep, it'll end in <t:1648494000:R>

[earnest slate]

@woeful ruin <t:1648494000:R> (Just to have a counter here)

[spring scarab]

is everything running smoothly this week so far?

[earnest geyser]

seems so!

if you're having any issues, please let us know and we'll look into it

[spring scarab]

sounds good

[earnest geyser]

-auctionstimes

[lean whale]

@stray bronze

[earnest geyser]

this week's ads haven't gone live yet

[solemn tundra]

How does the auctions work? When does it open & close etc? Is it weekly auction or?

[earnest geyser]

if you haven't already read our support article on auctions, i'd recommend going over that and related articles first. hold on, let me find the links

https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

https://support.top.gg/support/solutions/articles/73000508235-how-does-cpm-bidding-work-

https://support.top.gg/support/solutions/articles/73000508280-how-the-auctions’-bid-limit-works

https://support.top.gg/support/solutions/articles/73000528198-using-your-vote-credit

[solemn tundra]

Okey thanks!

[earnest geyser]

np

[glacial stirrup]

Uhh I am unable to change the avatar of the ad

this also doesnt work

no mail or message from discord bot

[candid lily]

you need to enter something first there before it shows up

though dont put in something random and press that button because that will place a bid

which cant be removed yourself

also auctions recently ended aswell so you cant bid right now

[glacial stirrup]

I did
I had enabled this option when using this

[glacial stirrup]

Before it used to send these messages

[glacial stirrup]

yea I know the auctions ended but before the auctions had ended I had placed a bid about 3 days ago with the notifications turned on but no notification came

[glacial stirrup]

before it came correctly here

[candid lily]

make sure your dms are enabled aswell

[glacial stirrup]

Its all enabled

[glacial stirrup]

Its allowed

[candid lily]

cant help then

[glacial stirrup]

Thanks for trying

[earnest slate]

@glacial stirrup

[glacial stirrup]

Oh thank you so much

[earnest slate]

Hopefully this will be fixed for the next auctions 😅

[glacial stirrup]

Indeed

[neat valley]

azea

[crude elm]

Auctions days must be stressful for topgg

[stray bronze]

How to know when your turn will come at advertising slot

[stray bronze]

Hello?

[woeful ruin]

When your impressions go up

[stray bronze]

Any other way

[woeful ruin]

I don’t believe so from what I’ve seen, you just kinda wait for the others to be done with no indication of it

[earnest slate]

@lone geode Is this real? He really bid $250? 😳
(Referring to this: <#auctions-support message>)

I have always wondered why users are still able to bid that high for a long time

Because I have never seen a single ad going live from them

[crude elm]

That server literally breaks tos

[earnest slate]

I'd rather not say anything about my guesses, but this actually bugs me a bit that you see the user constantly throwing around high amounts, but he probably doesn't pay (At least I never saw an ad about his bot in the tags)...

[lone geode]

wdym breaks tos?

In reality it doesnt change much, just odd that it keeps happening.

[earnest slate]

System is maybe a bit buggy, which is sad, but we'll see what happens 😅

[lone geode]

It also confuses people, I dont think these other two understand how the bidding works and it doesnt help when there is a bid for 250@1000

[crude elm]

They where giveaway old account and saying u need invites to enter in to some of the giveaways

[lone geode]

ah, yea thats not allowed

[crude elm]

I already reported to discord

[lone geode]

there is some fishy stuff on their support server as well but this isnt really the place to get into that

[earnest slate]

"Read the articles" is all we can say here 😢

[gleaming vector]

4 impressions 😭

[lone wolf]

how much to pay is it 250+1?

[lone geode]

1$

but you are paying at a rate of 250$ per 1000 views, so, 4 views at 1$ 😄

[sick goblet]

huh

[zenith sky]

Tfw your bot gets verified the day after bidding ends so you have to wait till next week to advertise

[tulip berry]

um… #bids message

[lone geode]

at least its a cheap mistake 😄

[void seal]

0

[torpid surge]

0

[earnest geyser]

for you server owners who run ads, what do you find makes users click your ads more?

i'm asking as a server owner myself, looking to use auctions LOL

[cursive sleet]

Sup

[cursive sleet]

Dead server for

Fr

[neat valley]

How to add kano bot

[earnest geyser]

this channel is for general discussion regarding our auctions. #general is likely the channel you're looking for

oop

swrong one

[cursive sleet]

Oh shi thanks

[earnest geyser]

-how2search

[lean whale]

@neat valley

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[earnest geyser]

also, please note that this channel is for general discussion regarding our auctions

next time, please use #support

[neat valley]

I searched bot no bot of kano

[earnest geyser]

sorry to hear that happened. perhaps there's something you could change within your server to retain members? the purpose of auctions is essentially to sell views on your ads rather than clicks / joins

do you have a screenshot of this?

oh, i see

is there anything i can help you with rn then?

sheesh

[trail imp]

what does your ad look like?

[nimble quail]

Xerill

[quiet blade]

ui

je t'aime

[nimble quail]

Moi aussi ❤️‍🔥

[quiet blade]

oh sorry ^^"

[nimble quail]

Sorry :(

[gleaming vector]

what will happen if someone don't pay for extra impressions?