#license dont work anymore

54 messages · Page 1 of 1 (latest)

rocky coyote
#

soo my antivirus avg did something to live2d
it blocked it from internet or so,, idk how to undo it,, i uninstalled it still no fix
,, and live2d reset my license and my license doesnt work anymore,,
it says license failed
i reinstalled my lived2,, same problem
live2d just shows me the options of have a license or free ver

opal ocean
#

you need to buy the license

teal bone
#

yeah you gotta buy the license
it's around $15-20 USD iirc? ¥2,080 for one month according to their website

rocky coyote
#

i did buy live2d before and like still 2 years to expire

#

buy

#

it is not working now for some reason coz idk what the antivirus did

teal bone
#

are you connected to the internet on your computer when you open live2d

#

if your subscription is still active, that could be what's going on.

rocky coyote
#

and i added live2d to the firewall connection to be allowed

#

idkk what is going on,

teal bone
#

okay
log into your live2d account on the website

rocky coyote
#

yes

#

i did?

teal bone
#

go to purchase history

#

does it say your last purchase of the subscription was expired?

rocky coyote
#

no

#

it is vaild

#

till 8 2025

#

that is the error i get when i try to use my license in live2d
License activation failed (1 ,-1036)

#

i reinstalled it again now,, same problem

teal bone
#

And you're using the right activation key? You've made sure there's no typos?

#

Was the license activated elsewhere?

rocky coyote
#

okay i reinstalled agian

#

and now it works

#

after restarting my pc too

#

for 3rd time

#

lol it is coz that stupid antivirus who blocked connections for no reason

#

@teal bonethanks

#

sorry for this fuss

teal bone
#

what anti-virus, btw?
and what action did you do with the anti-virus?

rocky coyote
#

and i did nothing,,, websheild was activated,, and out of no where it started to give me notify that it blocked connections from applications

#

and boom blocked live2d

#

coz it gave him false that it is trying to do something to the system or so

#

and live2d didnt work no more after that

teal bone
#

okay
it's possible it thought live2d was a virus, which is kinda silly

rocky coyote
#

till now it is fixed

rocky coyote
#

so like losing the license was the latest thing i need

#

so ye sory for panic

teal bone
#

maybe it's because live2d had to connect to the internet to verify the license and it possibly thought live2d was doing something suspicious...?

#

idk i'm not an antivirus

teal bone
#

glad it's fixed now

rocky coyote
#

but like it didnt give me option to stop live2d from getting blocked

#

it just did,, and i didnt find the option to undo it

rocky coyote
#

thx god

deep pumice
#

Make sure you set live2d as an exception or it might do it again

teal bone
#

Yeah

rocky coyote
deep pumice