Error when exporting/testing Model; Texture size issue??

[mighty pecan]

Heya! 🧡
I'm having a bit of an issue with an error message I've never seen before, I was just wondering if anyone else has seen this before or knows how I can go about this?
VTS crashes every time I try to load the Model
My laptop never had any issues loading 8k+ textures (This current Model has 4k textures, but nothing that this pc hasn't been able to load in past models) and my Model folder does not have a file that is labelled 'unknown'.
I tried un/re installing VTS, since it crashed every time I tried to load the file but I'm not entirely sure what to do here?

[torpid agate]

can you take a picture of the files?

[mighty pecan]

🧡

For a second I thought it may have had beef with the psd, but that doesn't seem to be the case

[torpid agate]

can oyu take a picture form the inside of that folder?

whats the psdf file?

[mighty pecan]

The texture folder?
the psd is just the art file

Four of them at 4k
One of them is 2k

[light forge]

Have you ever exported and used a model with different texture sizes before?

Ie, would you mind making them all the same size and exporting?

[mighty pecan]

🫡 I will give it a go!! Thank you guys for helping me

under the same size its still crashed for me

[light forge]

Okay, do you know where to find your vtube studio logs? Seeing them may reveal a little more than the error message shown, hopefully

[mighty pecan]

oooo do you think it has to do with the gpu?

[light forge]

Try loading the model, then find the actual log text file so we see what happens

Please navigate to the local files of VTS. This can be done in Steam by clicking on the ⚙️ gear icon then Manage > Browse Local Files (see image below)

If you are on Windows, please navigate to
VTube Studio_Data\StreamingAssets\Logs

If you are on Mac, please navigate to
VTubeStudio.app\Contents\Resources\Data\StreamingAssets\Logs

...and then find the most relevant log (probably the newest one).

[mighty pecan]

Do you want me to post the log here?

[light forge]

The text file yeah, please

[mighty pecan]

Thank you ;;

[light forge]

In the one you just loaded, is there anything different about texture 03 vs 00,01,and 02? Since the log just stops right after it loaded 02

[mighty pecan]

Just for testing, I condensed the textures to three maps instead of five

but unfortunately I didn't make any difference.
I tried exporting the textures at 4k and 2k; Neither worked

[light forge]

Sorry if this is a bother, but would you mind joining the vtube studio server and posting a support ticket there as well?

Unfortunately (uhh) I've never had this error and am not sure how to help,
One thing to try is sending me the files just to see if it's a system issue, but if you're uncomfortable with that (very understandable!) We'll keep troubleshooting

[mighty pecan]

I don't mind at all 🧡 Thank you for helping me so much!!
I mean if you're comfortable with it and have a minute I could also hop in one of the vc's if you'd like?

[light forge]

You ever get asked to help someone do something with technology, but find it easier to do it yourself than guide them through it? That's me with stuff I don't know the answer to aha
If we got on vc it would just be me asking you to try a million different things xD

[mighty pecan]

LMAO I 100% feel that!!
I'm ok with trying a million different things, thats how its been going haha
But if you prefer I honestly don't mind passing the file over to you if you don't mind having a look ~~sliding into your DM to send it if thats ok? ~~

Also quickly making my support ticket on VTS discord 🧡