#questions
1 messages · Page 383 of 1
ah ok
Just one day test tho 😫
So I downloaded the new launcher, but when I try to run it to patch I get this ``` LoginId:238d483648b6d07727fb47a8be70e0fd
EpicAccountId:
Access violation - code c0000005 (first/second chance not available)
APOC_Win64_Shipping
APOC_Win64_Shipping
APOC_Win64_Shipping
APOC_Win64_Shipping
kernel32
ntdll ```
Is that normal and simply because we're not allowed passed that point, or did I screw something up?
Hey @austere compass !
Can you please try to run the application in administration?
for the APOC launcher, can we log in currently or am I worrying about not getting my login stuff right for nothing
You will not be able to log in until 11AM PDT on August 20.
We are just allowing people to download in advance.
@spring fractal
Asking questions aye margaret? Are you ready to get rekt 1v1 noob? @tight gale 
Please leave the #questions to people who need help Bubble. Keep your smack talk in #aoc-apoc-discussion . 

@tight gale I'll also say, It's not showing up when I try to "search" for it through steam. have to use the link to get to the steam page for it.
@tight gale I am running an admin account, but I tried to run it as an admin just in case. The result is the same. Unreal crash with no option to send an error report
This, specifically
mine gave an Unreal crash window as well, but did give me an option to restart, at which point it brought up the login screen
ahh, I will try uninstalling everything again, and see if that helps. Mayhaps I missed a file somewhere, though I was familiar with the procedure from the previous tests
delete the entire Intrepid Studios file, clear it from your trash if its still there, then redownload. After that first weird blip with Unreal i can start it up without issue
yeah, that's I did the first time, mind you, I did not delete it from my trash to that perhaps was the problem
Can you download it through steam yet?
Alright, didn't know if my steam was just being buggy. Thanks!
Nayu, when you started up the program a second time did it work? or is it giving the same error
yes, gave the error multiple times. Redownloading now to make sure that it wasn't just a corrupted install
Thanks @austere compass ! Will forward that along.
no worries. Hope it helps someone 🙂
You can download on our site for now though. https://ashesofcreation.com/apocalypse
We are working with Valve right now to resolve the Steam issues.
That's where they downloaded it from 😅
Thanks!
That was in response to @wind parcel !
@austere compass I know what went wrong with your install. Do you happen to have multiple hard drives?
For some reason, the install will not be able to find packages unless the install is on the same partition as the download target location
BTW installing on D worked just fine
Downloaded to C
I do, and it was. I use my c drives for this game, which is where things are downloaded
Going to PM you @austere compass !
Right, got it now. It either corrupted on the download, or I had accidentally left residual artifacts on the computer, but it works now. Thank you all for all your feedback. 🙂
@tight gale I have a weird issue where I can't "search" for it in the steam store? is this supposed to be a thing or
This is not an issue. It's as per plan for now.
been afk for a bit, but steam download working now if that hasn't already been announced
is this real? 32GB?
recomended for best performace otherwise 6GB is ok
That is recommended, not required @low tartan ! Those may also be adjusted as testing progresses :)
Minimum requirements are on the left.
(The one on the right is the recommended.)
Yah, i that what i thought . Just jealous because its first game i saw 32gb. Thanks for the answer
At install it asked me to install NVIDIA physics, tho i am using AMD radeon card. Last time i installed NVIDIA soft it ruined my driver. Is NVIDIA physics required or can i try without? (for now installed without physics and launcher / login was ok)
i cannot find AOC on steam...I tried typing in the search in steam
Yea it doesn't list if you search for it
I had to use the web version and go that way but I just installed it from the website as steam is a bit buggie at the moment
you can also install from their web page and add it manually to steam
How much time the apoc is going to be online this evening?
anyone know why I see 2 referral codes on my acc?
Just fact checked myself and its 12 Tuesday, August 20, 2019 from 11AM PDT to 11PM PDT,
Still got some time. 
Also, just noticed there is no save credentials in the launcher?
From Steam @fallen umbra ?
Betty have txt file with username and password ready. (or you could pleb it by memorzing login creds)
Once you login, it'll remember you. (You can only link one Intrepid Account to your Steam account.)
How long will it be available? Only today?
This has all the information and is posted in #news-aoc-apoc ! https://ashesofcreation.com/news/2019-08-14-steam-announce-and-play-test-faq-for-ashes-of-creation-apocalypse
It'll be from 11AM PDT - 11PM PDT. 
Will it be open again during the same week/weekend if tomorrow's test go well? 😄
yeah for sure!
Is this test still under NDA?
no
Nice. Im gonna stream it!
quick question (probably a stupid question), but can we use the Intrepid Launcher we used for the other play test for the new test as well, or do we have to install a new one?
you have to install the new one
thank you ❤
@keen matrix make sure to remove all your old files first using the instructions in the FAQ! It's linked in #news-aoc-apoc
its it open?
It'll be from 11AM PDT - 11PM PDT
practical question: can we rebind keys? using an azerty kb + i normally rebind a whole lot of stuff to my mouse
how long will it be open
@round ridge rebinding worked in the last tests so I'd imagine it's still available
ok ty!
cant launch the game via my.games launcher (russian region)
it tell me that the servers off
20 11Am right?
9.34AM
Kor is 20/8 3:35pm
it's PM for us
us=eu - to be confusing
us as in we
not us as in land of the orange weirdo
question) all register player play this game at 11AM PDT - 11PM PDT??
Yes
will the steam version be fixed before servers goes up?
to download latest apoc launcher is it here?https://ashesofcreation.com/apocalypse
from what I know they didn't decide on that yet
What’s the state of the original MMO game right now ? I remember something along the lines before “2020”
from what I heard, the mmo isn't even in alpha yet so before 2020 is likely impossible
how many server in this game>?/
@half spindle it got delayed to rework back-end, so there is no dates available atm.
@vale turtle thx!
cheers
When trying to open the game from Steam I get error: "Steam authentication failed. Please try to start game via Steam". Problem is that I opened game through Steam. ANy ideas anyone?
My.com is looking into this, it will probably be fixed before the APOC game servers go up
AoC runs with directx 9 ? is it temporary ?
Alpha-0 runs on Dx11 or Dx12 so I'm assuming it is temporarily. https://www.youtube.com/watch?v=EAG9mS0U4NQ&feature=youtu.be&t=28m06s
btw it should run Dx12 now if I am to believe the Steam page @crystal beacon
Is it okay to stream todays open beta on twitch ?
APOC is not under NDA, so yes
@vale turtle i dont know the intrepid launcher made me install direct x 9 :p
Does anyone know, how long this testing phase will be online? :D
i downloaded the launcher and trying to install it i get this message:
anyone knows what am i missing?
ohh you can download it on steam now?
y
great, thanks!
Yo can we stream todays test?
Does anyone know, how long this testing phase will be online? :D
For real? Only ... Great , that means it is starting at 8 o clock in the evening and ends 8 in the morning for me, thx for nothing....
I thought it would be online like for a week
Like last year... Sad life
I know the feels
I will probally play till 2 or so
But that is it for me sadly
How to fix this?
What servers are available?
same here, it even crashed steam
all the answers are in here
Ofek32, just need to delete that file before installing.
@frigid whale that all depends on todays test, they want to go 24/7 but need to test the new backend and net stability
Starting with the intrepid folder
and yeah i'm same timezone, still will go for at least 2-3 hours of play
cant see the apoc data lul
Im just trying to install the new patch and i got told "Verify that the file exists and that you can access it", it takes me into the Intrepid Studios, Inc\Apocalypse 1.0.0\install\6B09651\APOC\Binaries\Win64..... I dont have the APOC file, in 6b09651 i only have InstallApocalypse file and i get some error from that
i get "this package cacn only be run from a bootstrapper"
Bro.... why they made it so tricky..................
@primal trail thanks for the link. Im up to the 3rd step and the only folder inside Programs is Common, can i skip this step or is something else wrong?
Reminder to uninstall properly
Is there any way to change my in game name? I know we can change our forum name, but what about our names in game? Will there be some ticket we buy for that, or did I miss something?
@clear obsidian No problem at all. Yeah, skippity skip. I had done some uninstalling from control panel before and didn't have all the files. Main thing is they need to be not there 🙂
@primal trail ok tyvm
wtf 99% of the steps cant be found....
Start menu> Run> type in %localappdata% and then navigate through
If you cannot find any of those folders, you should be good to go
not there and still not working
@solar forge Just to be clear, when precisely are you running into an issue?
Hey, I'm currently looking at apoc page's shortcuts and have a question. Picture shows default 5 hotbars (1-5). Will we be able to learn only 5 different skills? Or it's just a default number? Because in wiki, let's say range, atm has ~14 skills
or is it just apoc thing?
I haven't logged in for ages...now i think i've changed phones since i last logged in. How do i change my 2FA?
@small prism The hotbar is similar to your inventory in fortnite, you can carry around different weapons/consumables in that hotbar
@tired kestrel Put in a support ticket via
@hidden crane After opening the game: auth error
@solar forge Can you take a screenshot of the error, tell us if you're from NA or EU and tell us if you're using the Steam client or Website client?
Am i correct in thinking the Beta Play Test starts 7pm BST?
Correct
cheers Boss
is the apoc starts 7 hours from now ?
9
thanks
Apoc will go live in about 8 hours. How much time will stay up? Do we know?
This test will last 12 hours.
nc thnx a lot ^^
For EU players - Please be aware:
If you have made an Intrepid Store/Summer Backer/Kickstarter purchase on your intrepid accounts OR if you have previously played the Battle Royale, do NOT use the steam client yet as it logs you in with My.com and your accounts have not been migrated yet. If you use the steam client your progress from previous tests will not carry over. Please use the Intrepid installer instead: https://ashesofcreation.com/launcher/latest (If you have never played before and never made any purchases, feel free to use the steam launcher with My.com)
TL;DR Steam connects you to My.com. Your intrepid account progress wont carry over until later. Use intrepid installer instead to keep past progress for now.
Does the game have Chinese?
@kindred jewel Not currently, no. The only supported language right now is English.
However the game will support Russian, French and German later on.
can we get compensation for having followed intrepid for a very long time?
because according to steam I have been for a very long time
🙂
Shhh, that is from the Timelord edition of the game. Super secret.
What kind of charging method is used after the beta test?
@kindred jewel Are you asking about payment methods or business model?
@stable ploverbusiness model
APOC is F2P (with possible 'season pass - legendary path' that gives more cosmetic stuff) with cosmetics that can transfer over to MMO - MMO is a 15$ a month sub, no box cost/no DLC cost, cosmetic only cash shop
Dont forget the $10 legendary path also gives EXP boost that are unavailable in the free path for leveling in the BR. So if you want cosmetics for APOC and mmo, and you are a "gotta catch em all" kind of person you will need to purchase the season pass once available.
Note that the EXP boost only applies to APOC exp and not MMO exp and the APOC exp only gives cosmetics and doesn't affect stats in APOC matches.
Faster cosmetic earning FTW
Yes
Yep and that's still going to be there as far as I know
It's an option for people to get the cosmetics without grinding for it.
hello i can't seem to get to link my steam account to the intrepid one
lul
Yup you will be able to link your account when the servers go live 😃
and im in eu if that helps with the support
@west sundial If your in the EU you should DL from Intrepid website instead of Steam
(assuming you ever intend to use my.com/mail.ru and don't want to convince steam your NA)
@west sundial https://ashesofcreation.com/launcher/latest
when servers open ?
Servers open at 11am pdt
ty
ohh lul the server will be on in 7hours xd
@junior hedge download the game from the homepage
the steam version is buggy
why is the steam apocalypseso much bigger than the website version?
It's not a complete answer, but I think the website version will grow when run
i run it once ^^
So I downloaded the client from the official website, it was 2.6 GB after the setup the whole folder is 5.8 GB and when I open the game it shows me the log in screen, but since the test is not yet open it doesn't log me in. Does this mean I downloaded everything and I just wait for the test?
5.8gb with the installapocalypse.exe file ?
@tawdry swallow It sounds like your good to go to me
strange open up the game and got only 2.8 gb
yeah ok it's 2.8+the instal file with 2.5
Well it seems the client from the official website is much more efficient than steam. Thank God I made the right choice
if i have already purchased the game and played in the previous tests, do i have to register a new account just for this next play test?
PSA: EU people should use the website version and not the steam version
This is where I wait 7 hours I guess
No you don’t need to
ok thanks
Just one registration and then you link your account
@tawdry swallow yes 🙂
@clear obsidian Nope, your existing account should be good (As long as you DL through website and not steam - if you were going to use steam you'd need a steam account - and don't do that if your EU)
For EU players - Please be aware:
If you have made an Intrepid Store/Summer Backer/Kickstarter purchase on your intrepid accounts OR if you have previously played the Battle Royale, do NOT use the steam client yet as it logs you in with My.com and your accounts have not been migrated yet. If you use the steam client your progress from previous tests will not carry over. Please use the Intrepid installer instead: https://ashesofcreation.com/launcher/latest (If you have never played before and never made any purchases, feel free to use the steam launcher with My.com)
TL;DR Steam connects you to My.com. Your intrepid account progress wont carry over until later. Use intrepid installer instead to keep past progress for now.
@tawdry swallow i was wondering the same exact thing. I guess we wait and see
I'm having an issue with signing into the client. Everytime I attempt to sign in it tells me my beta credentials aren't active yet. Did I miss an authentication email back when I made this account or is it an issue on Intrepid's part?
can i create acc on the steam version? it says offline
oh
If you have made an Intrepid Store/Summer Backer/Kickstarter purchase on your intrepid accounts OR if you have previously played the Battle Royale, do NOT use the steam client yet as it logs you in with My.com and your accounts have not been migrated yet. If you use the steam client your progress from previous tests will not carry over. Please use the Intrepid installer instead: https://ashesofcreation.com/launcher/latest (If you have never played before and never made any purchases, feel free to use the steam launcher with My.com)
is it only battle royale?
There will be Castle Sieges and Horde (PvE) Testing in the near future once the BR is stable and given the all green
are we gonna use the same credentials to log in as to the forums?
Yes.
thanks 🙂
what time is it when apoc live?2pm pdt?
12h testing
ouh thanks for the info
Got this fancy error if I try to launch the client right after closing it -
Bug reports are not open yet so here you go
Servers arent up for some hours yet
@lament delta Is this your first time installing the game?
@hidden crane
Just to clarify:
I can start the client.
Client starts and works.
If I close it and right away try to open it again - then this error happens.
If I close it and wait 30 sec - then it doesn't happen.
If I close error and try opening client again - it starts and works.
Now for your question:
No, I had old version, I deleted it as per guide before installing new one.
Sounds like when you re-open it quickly, it throws up the error because it's busy shutting down easyanticheat etc.
so you should be fine
30 seconds well that may be time to unload all files from memory and properly close launcher
Yeah it is perfectly fine, I will be able to play.
I reported it because it's an error, not because I am afraid I can't play.
People usually are unhappy with errors. Notepad doesn't do that if I close and re-open it.
I can not retrieve my account it doesn't send me an e-mail. When I try to create new account with my email it says I already have an account.
@blazing orchid
LOL notepad is win native app, that is designed to be as small as possible
league doesnt show an error but it still crashes if you open it too fastt
Do what you want with it
hey, do i have to install NVIDIA PhysX 9.15 in order to play? altho i have no invidia card or something?
I report Apocalypse bugs here?
Slow

Thx
nah
@rotund cobalt Updating your Graphic driver to the latest should get you sorted.
it didnt :^)
zara first
good you take over forever
tnx
IM FREE
LOL
@wide ginkgo You need to fill out a support ticket about your account issue
@stable plover thank you
@low tartan I reported my bug here only because forum thread is still locked, don't do it during actual test 🙂
just an odd question, when installing i got prompt to install NVIDIA physics, but i'm running on AMD radeon graphic card. So i did not install physics. (last time NVIDIA support programm crashed and corrupted my drivers). Previous testing was without prompt and ran with no problems. So will there be problem now or shell i ignore it?
gotcha
i have one bug on steam, i opend game 1 time just to see client and after close it says still open
Shouldn't i have a login screen here?
@runic palm PhysX is now for both Nvidia and AMD due to it being open source
so install it OK, thks
@shell fox Yes, try restarting a few times. If you downloaded via steam, verify your game files through the game properties
Still can't make it to a login screen, i also tried a fresh install, i am using steam.
if youre using steam, stop using steam
xp
it uses my.com launcher and has issues
so
rather just get it from their site
hm, well, try to verify the files, if it doesnt work just download it on their site
@shell fox What happens when you launch the game, are you experiencing any specific error?
Or does it just pop up without the login window
no errors, just no login window
@low tartan Do you happen to be on Windows 7?
So....Which damn launcher do I download for a a mail ru version?
steam
Or direct from intrepid. It isnt region locked and you can choose any region to play.
@stable plover Win 10
Q: What regions and game modes are available during this playtest?
A: Solo and Squad game modes of Battle Royale will be available for play on our North American (East), European (Central), and Asian (Singapore) servers.
Q: Can I play with my friends if they’re in a different region?
A: Yes! For this play test, no matter where you download and play from, you will be able to queue up and play with your friends from around the world.
@acoustic rune You need to DL directly from Intrepid for mail.ru use for now - https://ashesofcreation.com/launcher/latest
@stable plover That's weird, the install from the website gives me the login fields so i don't see why the server being down would stop me from seeing them on the steam version.
BTW don't look for intrepid launcher in task manager it's APOC now
Hum guys, the serveur are down atm or my game is fuck ?
servers down
@spice gazelle Servers won't be up for about four hours
@stable plover I can confirm that everyone else using steam/web installer gets login window
its just you two so far
You just answered my question I was going to ask about servers as it keeps saying under maintenance.
@stable plover here you can see, after 3 hours i still have it open
but no process at task manager
I tried to download the game from the website but couldn't because I don't have enough physical space, which I have, and when I tried downloading it from steam it downloads without any problem
@pallid horizon Its most likely the drive you are trying to install it to is a different format
What you could try is
- Installing to a different drive
- Running the installer as administrator
@stable plover NA launcher gives an error when attempting to log with mail ru account
@acoustic rune Your using the Intrepid website version and don't have the steam version installed, correct?
ye
holap, ive started the download of mail ru one and it screwed the NA
no, i did that after
mail ru was out
Mailru account will only log into the mailru client
The EU steam client triggers the my.com launcher
Which we are currently waiting on Steven to confirm if it's outdated or not
Because it's 16gb

aight ty
I've DM'ed toast the details as well
Hence my PSA earlier
wasn't its the only publisher available?
They can't shove P2W even if they tried
making a deal with my.com is like making a deal with the devil, but hopefully the legal team at Intrepid studios has made a 100% legally binding contract,
are the servers up, and if, how do i join, since it just says that the servers are down right now, pretty frustrating
servers are down
prrrety sure they arent up yet
oh ok
2 hours 52 mins lqter they will be
oh, got ya, wasn't sure when, becuase they don't specifiy times zones for "atleast not what i saw"
They said 11am pdt
11AM PDT = KOR 2AM T..T
this open beta lasts until when
@terse seal We put a link in the FAQ article on the site ( #news-aoc-apoc ) that converts it to your local time! https://www.timeanddate.com/worldclock/fixedtime.html?msg=Ashes+of+Creation+Apocalypse+Play+Test&iso=20190820T11&p1=770&ah=12
@rare thunder
WOW......
@plucky pawn ok thanks for the help, appreciate it^^
What was the team side
IT is hard work to choice jod...

the packs have a fixed amount of embers. intrepid gave you $150
you can purchase embers in-game or in the shop and get a discount the more you buy
The objective is to give more value to the pack
not to provide a cheaper option for buying embers
So you get a chunk of game time, embers, cosmetics, alpha/beta testing and all of it comes under the 500$ pack
the one that is on mail ru site (not steam) is 6 gb now. guess its the new one
@lyric schooner Best to DM Toast to double check as well
We have a handy article that covers the packages and embers 🙂 https://ashesofcreation.zendesk.com/hc/en-us/articles/360026015874
1h 30 mins Coptic
Good we are getting close finally
@mossy cave thanks
Guys when the game will be live?
11am PDT
After 1 hour?
hour 28 mins
Yap
not sure why not make it 24..
Share your excitement with the excited folks down in the #aoc-apoc-discussion channel! #aoc-discussion is also discussing that
but is short time T...T to need fun
its 12 hours due to the fact that the staff will be actively monitoring the test session
AHA
so its during their work hours
@tulip hatch will there be any chance for extended or later time test?
its in the middle of the week, im sure many will miss it duo to work.
There will be more tests to come but for now those have not been announced
AHA
I fight for this game
Yes that is unfortunate but hopefully we see good results so we can move to friendlier times for everyone
Where is the test server based in btw?
We dont have exact locations
North American (East), European (Central), and Asian (Singapore) servers
So no aus server for this test? rip 
feelsOCEman
I believe Steven mentioned AUS average ping to singapore is 88ms
thats the best we gooot
T...T
however NZ average ping to singapore is often worse than US west

I hope asian server will be Low ping to play for me..
how do I make sure I am playing on the EU server?
or is it like in previous testing?
you choose the server when you queue
how many hours to the test
1h 10 mins
May someone tell me how to install this not on C drive?
Woot!
google --> settings
How long is the test?
12 hours.
It hates not being in the c drive
when the server be alive can i still can download the game?
i see here 2GB is there more?
after install it this there more download?
For now, not really
I hope it doesn't prompt me to download more after the test is live
If you downloaded through Intrepid, you will have a patch, yes
I am a little worried as how the website version is only around 6gb while the steam version is 17
really?
Okay good, then the patch won't be large. thanks
It's about 6 as far as I know, so should be a quick download, pending your internets. 
Sup, I am trying to install apoc but getting error that file "APOCClient-Win64-Shipping.exe" does not exist. Is it known problem?
but u know when the server come back up after the test?
On ignore another file is missing.. and does not stop
y but i removed it
Yeah I had the same error, are you trying to download it on another hard drive?
Follow these instructions to perform a clean uninstall
I was trying to download mine on D: but that didn't work, so I went with C:
You need to manually delete the leftover files from your %localappdata% and %appdata%
Ok I'll try, thx 🙂
version steam is good ?
I think it test MMORPG XDD before i ask here
if you are in EU download the website client
Bummer
well I hope when Apocalypse is fully released
it becomes active 24/7 instead of these test runs
I see that steam is being used as a portal to the my.com launcher for the eu versions, i know it was mentioned that an option to migrate accounts will eventually be ready. My question is would this be available by the next test or will i need to install the APOC edition from the website to continue my path progression for the next testing phase?
@charred rover got the same errors. Installing a second time as admin fixed it
Eh installing it not on a different drive fixed it too
My problem was leftover files. It seems to be working now 🙂
Thanks @simple ether ill go through Intrepids launcher next test phase, given this phase is more of a pure test phase of the new architecture and functionality.
Are we ready people?
🦀 🦀 🦀
🦀 🦀 🦀
14mins XDDDDDDDDDDDDD
The next Person is great!
That is a lie
thank yonu
damn
10
CBang 😮
😦
6 min left?
@white sequoia I think EAC and a particular ASUS RGB tool (Lighting Service) don't get along
This is an issue for other games as well, I believe some folks mentioned?
LOL sorry i cannot play because i have illegal hardware LOL
illegal hardware?
asus or corsair hardware xD
oof
gogogo
Is this normal?
@plucky pawn servers going up on time?
i taked a crash message it said code 35 can anyone help plz ?
@cerulean dawn update ur drivers
That's not normal o.o
@cerulean dawn Looks like you should update your graphics drivers!
thats abbey normal
do you own EAC @plucky pawn i.e intrepid will it be updated to stop looking for false positives?
no thye dont
they are already update to date, @ GTX1070
after clicking some other location like discord its normal again
jsut disable ur lighting software
We don't own EAC - like I mentioned, this appears to be an issue for other games as well, and EAC I believe is aware of the issue 😃
(this is an issue between EAC and ASUS, unfortunately :/ )
2
Just disable the RGB aspect 😛 not like its doing much for you lol
happy new years
how much time left?
i taked a crash message it said code 35 can anyone help plz ?
1 minute @tawdry swallow
damn
damn son


hmm i didnt see any mention of a 6gb update to the game in @news-aoc-apoc
6gb patch
Can I play from Intrepid launcher or is it only via Steam?
communication lacking :S
is it working?
bruuh 6 gb
still nothing )
Awn damn
5 left 
@outer heron directly from Intrepid's website, or steam if your US based
6 left
damn
I'm trying to login via the Intrepid launcher
well it seems I still need to download the whole Fing game apprently
so the client wouldn't allow me to log in until this very moment, now that I am in the game is patching the whole 6 Gigas
very nice
Well RIP
guess I am not playing after all
anyone have this problem too?
@kindred lotus Same here
@crystal beacon Sad 😦
Are people actually in the game? Tells me its down for maintenance
tried it 10 times
@frigid whale You might be able to go through that error by just hitting the x
hmm... it happened to me hoffi and i could just run the game again and it worked
All done patching baby!
Whoop
@wraith hornet try restarting your game client!
guess gonna wait 10 hours to download this thanks
@plucky pawn TY
the speed was really good. had like 25mb/s at first
this is a joke.... 12 hour test and 6gb download...
I'm over 55% done but now its at less than 1 mb/s
it jumps up and down
okay i restartet my pc and it works 😄
🦀
thx to my ssd
yay, another huge download... why did I even download those 2.4 GB earlier? xD
will there be an option to unlimit the download rate on future patches?
😭
I've been queued up for 3 minutes now, I would think the queue should pop instantly
Smevz I dont think there are enough players yet
patching complete!
86% 
My 15mb net are suffering right now
updated graphics driver, it works 😄
6gb download should be done already. maybe a few hours ago and not now
normal it's so long for join party ?
Perfect @cerulean dawn !
are u already in? 😄
Please make sure to reserve this channel for questions, not discussion!
@storm raptor 15mb? I am 4mb hahaha
i already update graphics driver.,..but same
I'm getting the crash as well 😦
same
We have other channels down below for discussion.
it says easy anti cheat is not installed how do i fix it
How to fix this? @plucky pawn
i've been connecting on the tips page for a while is there something i need to do?
Yeah, my question is: How do i fix the crash?
normal it's so long for join party ?
@regal pewter and @crystal beacon can you please uninstall completely and reinstall.
LMAO
Make sure you uninstalled any old versions you had previously.
That's 7 hours download for me
As there is a new launcher.
EASY
how do i fix this?
reinstall your client @steady charm
you need the easy anticheat client, you can get it with the new download
@steady charm where did you get that download from? You may want to try reinstalling, or repairing your install
It's like people don't know the meaning of "TESTS" 
@tight gale I did not have any old version, i literally just installed the steam one
So they can smooth stuff like this out so it doesn't happen at launch
alternatively, you can go through EAC's website directly to download
infinit chargement for me
Is it normal to be in the Tip-Loading Screen for a long period of time?
^
dang the launcher crash
I've been loading on the tips screen for 5 min do i restart the game?
Yeah Tip-Loading Screen
got the launcher though steam and the game from the launcher
for me when i try to go to any tab in the game like play or armory it is off from its position, like i have to put my mouse of the tab beside it
after staring the game - I get just a black screen and then it closes and I'm back on desktop... what to do?
try the direct link overt AOC Web @steady charm
im search the party or im waiting also
Yeah, been stuck in the loading screen with tips connecting for 10 mins
i'm stuck on the main screen, no UI appearing after login/downloading (not sure if it finished, I was afk)
@regal pewter @crystal beacon If you downloaded through steam, Right click on the game in your library, click on properties, and then click on verify Game cache if you havent uninstalled already.
We're aware of connection issues, we'll keep #web-maintenance updated with the latest!
😦 connect peeps! so i can find a match! It should just work normally straight after install
@crystal beacon sounds like maybe a client restart might help?
okay
@crystal beacon It probably finished, but there's connection issues so restart
Is it still supposed to be at the “tip” loading screen?
will do
ive restarted multiple times and i cant connect to the lobby
server eu is offline on gamecenter it's normal ?
uwu still connecting
You cant leave a party ?
been on this screen for 5 minutes
They've already said they are working through server issues folks
Duo´s are disabled right ? but we cant leave the party so i am stuck
patch said it was done and that it was time to restart and i got this message when i closed out https://gyazo.com/b336fb1e7b3f54e1e37f484c5e8d877d
press show details
@tawny bluff reinstall EAC
ok ill try reinstalling honestly i closed out before show detail ill try again if i can
is there a quick guide on how to reinstall eac
Okey we both restarted the game and we are still in a party how do we fix this xD??
its in the files somewhere right
Stuck on this from 5 mins
@tawny bluff You might be able to just close that error and continue
@undone temple looks like they forgot to add a Leave party button LMAO
each time patching completes, it says the game will restart....but it never does.
any suggestions?
i downlord three time...and then run...
GF is trying to download, but it keeps saying not enough memory. She has a decent computer so we are trying to figure out what is going on.
@undone temple does hovering/right clicking on yourself not bring up those options?
@plucky pawn nope
k, those options were there previously, will take a look when I'm in later 😃
i got the Logging In with the draggon spinning under but nothing is happening
@stable plover Looks like im in a loading screen now with tips on it thanks
nvm
Infinitely connecting in the Tip screen is getting pretty boring now... any suggestions Toast? :)
🦀
ditto on whjat Finstad said
@knotty tiger A lot of people seem to be having that issue atm - I assume that's a server side problem
wont even let me log in with the launcher
just stuck on loading
''authentification failed''
I've tried restarting once but I'm just afraid that its gonna reset a possition i have in a queue or something.
every time.
?
I was on loading for 5 min but now I'm patching
@knotty tiger I have restarted 4 times, it doesn't fix the issue
@wraith hornet looks like i wont try restarting
Ive been stuck in loading for like 10 minutes now
might as well just sit on the tips page till they say something about it. farther than most people it seems
AUTHENTICATION FAILED....every time i try and log in the launcher.
I don't know how many tips there are, but I may make my way all the way through them at this point haha
the other guy in my party left the game and he is still in party, and now he cant connect
im on chargement with tip#9 ect it's long normaly ?
Tip #23 Jumping uses stamina!
i get an error telling me to link my accoutn. where can i do that ?
Also stuck on tip screen 😛
What launcher version should i have? 1.0.114?
Tip #3 "Hold 'TAB' to block melee attackers in front of you."
Is the battle royale only open for one day?
Hey all - please remember to keep this channel to questions so that we can try to answer folks! We know folks are having trouble connecting - check #web-maintenance for the latest 😃
12 hours
i believe so @faint tendon
How do i actually play ? i click play and nothing happens
it's normaly tip's screen ?
@plucky pawn any idea when squads will be active? me and friends are waiting to play till its up.
the message in #web-maintenance doesnt refer to people jsut connecting into the lobby
@plucky pawn Do you want us to submit a bug report for stuff like this:
GF is trying to download, but it keeps saying not enough memory. She has a decent computer so we are trying to figure out what is going on.
;_; i feel ignored
@mystic raptor does she have enough storage open...?
still on connection of infinite circles 😦
@lyric schooner check #web-maintenance for when we resolve these issues!
same as Gattsu
any ideas ?
today isn't launch day, it's literally a test before launch day rofl
she deleted about 10 games to play this lol
@hidden crane yes pls, bug reporting section of the forums is now open!
@@wooden vessel i have that issue with the main launcher, but not with the steam launcher
@wraith jackal sorry, there's a lot going on here right now and everyone's trying to connect! can you please be more specific in your bug report?
@mystic raptor how much memory? have you checked our min/recommended specs?
we did check the specs, she has more than enough
deleting games won't help with out of memory
what other services is she running?
infinity screen tip's normaly ?
@plucky pawn so the infinite connection to get into the lobby is what the server connection tab says its going to fix in 15 minutes?
she has her system tray empty
Stuck on connecting screen as well.
Well i get into the screen where i can click all the buttons and my super sexy dude is chilling there with his pet ....sumthing... and i click the PLAY bottom in the bottom right , and nothing happens except PLAY changes to CANCEL
hard to diagnose further without knowing technical specs - may be better to submit a ticket at this point 😃
@mystic raptor Is her issue when attempting to install the game?
Oh and it says NOT READY above me
she cant install
@wraith jackal Check #web-maintenance
@tawny bluff yes, right now everyone is having issues connecting, and this is to address that 😃
arrigato
thanks
@mystic raptor Where is she trying to install from, Intrepid website or Steam?
intrepid website
the first boss must go down
thanks
whats the bird thing called?
@arctic goblet Griffon/Gryphon
ahh thanks haha
couldn't find this in questions yet... if someone posted that already sorry ^^'...
pops up after the anti cheat loading thingy is done.
I downloaded the game today, spent nearly half an hour downloading it and the patch and when it was nearly done, it failed and now I can't launch the game. It also doesn't allow me to report the crash
that's what happened to me
@vast dove Did you download from Intrepid website or steam
@plucky pawn i just want to know does this game support resolution 2k, 4k, 8k? because when i play in 2k, the mouse position is wrong
im on tips screen with connecting circle in bottom right for about 15 mins now, should i restart launcher
steam
@polar thicket Where did you download from?
I downloaded from the site and had that issue
@vast dove Right click game in library, click on properties and verify game cache
got the anticheat issue with the stea, version
why does it not end???
@polar thicket Is this your first time installing this game?
I did the same and now its reloading the whole game
@rare thunder Connection issues, check #web-maintenance
I had it installed once before but had to wipe it when i reset my computer
@rare thunder its the first boss
why wasn't i able to message when i joined the discord? it took a minute to get permissions. did i just need to be marked as a Member?
just curious
the music is nice on that screen @rare thunder
@polar thicket Follow these instructions to clean install
AHA thx
time limit to avoid spam @zenith jasper
thanks @hidden crane !
@white sequoia yea music is good
@zenith jasper Its a standard anti-raid protection feature of discord, prevents messaging for 10 mins after joining
Client shows 6% - 0.77 MBps. What does it mean? Bug? How to fix? I've already downloaded 2.5Gb, in the morning, after event announcement, and I thought that was full client, isn't it?
SAVE US STEVEN!
@proper canyon Yes, there's a new patch that just went live, please download it
do anyone have problem of mouse position wrong issue when just now in lobby?
@idle siren SAVE US LORD
Cool.
RE downlord
@fresh parcel Its a known issue for higher resolutions than 1080, I'd recommend flipping through fullscreen/borderless and trying different resolutions
in the steam library do you mean "verify integrity of game files" when you say cache?
what is steam client download size?
@rare thunder had no end to the load screen , it just loaded in
How to ready up???
@kind ether Make sure you launch from desktop shortcut or start menu
<3<3<3<3<3
Steven <3
looking forward to the fix 😄
Steeeveeeen ❤ ❤ ❤
cant wait to play
then this even is pointelss. 6Gb is 12 hours for me.
@trail maple launching from my desktop
i can't change the setting in game so i temporary set the resolution at graphic card ?
should we restart game for the loading fix?
let's wait
seems to be connecting endlessly
zZZ
@modest sparrow Nope, just wait until you log in and can change the settings
@modest sparrow Yes, they're rolling out a fix, please restart https://twitter.com/AoCSupport/status/1163879460564639745
sick my game launched but the name changer didn't work so im called player063781 for the next 28 days
I can log in but connecting to the game is eithe taking 5+ minutes or not wroking @hidden crane
why we were not given full client in advance? so we had time to DL it. 6Gb is a lot of data
UE crashes after I patched, website download
Put your faith in @idle siren
@undone topaz Restart client, it might fix itself, if not try again
@hidden crane i'd rather not risk my game not starting again
@cinder gyro if you downlord at AOC website , change steam it will be better
@proper canyon This is a short spot test (12 hours) as such they are pushing it out while they are in the office, and a patch had to go live. Expect better predownloads in future tests
im the same @lime yew
Someone know how to link apocalypse account to gamecenter ?
I get a launch error saying Easy anti-cheat not installed (tried to download the game 2 times) any1 know what to do?
Stop cheating!
connxection attempts 1
btw big up to @hidden crane for replying to like 40 people at the same time
@acoustic vault Link your Intrepid account to My.com if you're from EU
@lime yew Just wait on the screen
thank you !
@lime yew Stay put, its a queue
I recommendation you guys, Blocked in somewhere // downlord at steam
@young sable If you downloaded via steam, right click on properties and verify game cache
oh ok
ok i will try
im qd then i guess
My aoc client wont even log in it just says connection attempts: 2
@young sable If not, download EAC (Easy anti cheat) from the Epic games website/store
@short hawk Hidden qeueu, just wait for a bit
sooo I'm redownloading the thing now... however it still says in the launcher that the servers are offline? is that just the image not updating?
@hidden crane thanks mate
@vast dove Where are you re-downloading from?
is there some sort of indicator that tells me im actually queueing next to cancel?
anyone here, who played already?
@undone topaz there is a "READY" mark over your head!
@undone topaz Yes, but there's a few connection issues atm so sit tight
@frigid whale Sup, what can I answer
i verfied the cache on steam, restarted it from there and now it's downloading or rather.. patching again
Been like this for quiet some time, is it normal?
@vast dove Yep, it'll replace any missing files
Verify files in steam? or launcher that open from steam?
@abstract inlet Cancel and ready up again so the text above your head says READY in green
How do we ready up?
stuck on how to play
@crystal beacon Right click on game in library and click properties
@abstract inlet they are fixing somethin https://twitter.com/AoCSupport/status/1163879460564639745
@wanton obsidian Bottom right corner of screen
@hidden crane I clicked it already
okeydokey thanks for all the quick answers
uhmmm
"patching failed, please check logs and try again" PepeHands
The serves are down?
@wanton obsidian Yes, unlick and re-click till it properly shows up as ready in green
after waiting to get in for 16 minutes xD
this game is dead even before lauch , i'm trying to play for 40 min and no games found yet
attempt 3
Cuz I'm too lazy to dig up my Steam password, I uninstalled via the launcher, deleted the launcher and redownloaded. Was stuck for 5+ minutes, received and Error: Services are down for maintenance and logged out. Is it time to find my password and try steam?
@young sable Okay For EZ antichat not installed errors you can try installing these files into this folder
failed
the download window just disappeared and nothing happens
to server
@modest sparrow They just pushed out a hotfix, restart client
@vestal token They just pushed out a hotfix, restart client
@crystal marten They just pushed out a hotfix, restart client
Goes into Program Files (x86) > EasyAntiCheat - For those with EAC not installed errors
i never played the game and i want to try it, can someone tell me when are they going to be up again
Oh damn am i going to need to patch from the start?
@crystal beacon We'll find out about the next test depending on how this test goes
ty i will try
@storm raptor No, its just an additional patch
No patch for me
no patcg for steam yert
Nope. Still wont work
Ok how do you link your intrepid account to game center?
i've have the "link account" problem but verified files and now it's patching, fingers crossed
how do we uipdate through steam?
the patch is only there AFTER you login and we CANNOT login 😂
just verify game files achamp
thanks
Is there a fix for the fact that From the login screen (once game is launched) I cant see my cursor? Makes things pretty difficult. (non steam version)
@hidden crane ty
np
@boreal hare What resolution are you on?
how do i get update?
I restarted game a couple of times and it worked. Hopefully it works for others
1920x1080
@lime yew Log in to get the patch
believeinme , verify game files if on steam that got it for me
i did
@stable plover thanks man it helped 😄
just says my game out of date
Client out of date no patch ?!?!
@boreal hare Tab in, tab out a few times, smack CTRL once or twice and it should appear, if not restart client
My game resolution is off and my cursor alignment is goofy so I can't select the settings to fix it. Any tips?
@crystal beacon Verify game files on steam
@hidden crane when logged into my.com with steam. How do i link my Ashes of creation account ???
i heard that will make me redownload the whole game again
Restarted client several times, restarted windows sevberal times, Windows key, tab non of that works, my windows keys normal function wont even work
@acoustic vault Shouldnt have to, just log in with your account
@crystal beacon No, it just verifies and finds missing files
keeps getting the : You must first link your account - Even after i logged in... -
Also getting the "link your account" error
low res flex
Pog
wut
lol
nevrmind, works
its funny when people say graphics is horrible and they have it on potato mode though
Is there a hotkey to enter windowed mode? My cursor alignment is messed up because I can't change the resolution settings of the game
woop woop, I'm ingame. Thanks for the help
i set it to potato on purpose
@hidden crane ye nope thanks now i need to download the whole game again totally bs
My friend entered his display name, but he cant press the button to make it that?
What should i do when it comes up saying "patching failed"
@hidden crane Restarted client several times, restarted windows sevberal times, Windows key, tab non of that works, my windows keys normal function wont even work
@crystal beacon Not the case, there is a 6gb additional patch
Got into lobby, downloaded the game through steam
LEgendary path is not unlocked?
why did my download start from 0 but the applied changed progress is higher now without downloading a file on the first download progress
DONT VERIFY GAME FILES ON STEAM YOU NEED TO DOWNLOAD THE WHOLE GAME AGAIN
@solemn ridge Not for this test no
Glad we got that resolved.
