#questions
1 messages · Page 276 of 1
Whichever perms you mean, no I do not
Hey @idle siren hows your already funded game going? Noway you ran out of money right?🙂
@MRK lets say, and its a very long stretch, that they continue somehow. Im afraid a community driven game will die anyways after what happened, there will be simply no more willing people to buy it and will never grow from this point on. This game just doesnt work on empty servers because this world needs to build itself. So no matter what this game is pretty much done from now even when the servers dont get closed in the next couple of days.
I personally look that i somehow get my refund and write it down as a good memory (from the gaming view). Because i legit had some fun playing this game and sunk many hours into it in 1 month.
game still working servers still runing
Steven is a scam artist -
Did they came out with any info at all?
My nuts are itchy rn I’m scratching my nuts rn man straight raking my shi
Even the communications director said on Reddit that people should get refunds
We still on a six hour chat timer? Cause dude I get super tired of writing a message and accident
Im still playing lol
<ZA
Is it still too late for a refund @idle siren ? You said any time during the testing phase, if we werent happy, we could have a refund.
There are nobody in the office to close the servers 
normalement je remboursement sur steam est possible
The servers will shutdown when the server provider realizes they aren't getting paid. Until that happens or we hear further, enjoy.
@woven kettle you work for whom? Lol 😂 you ain’t here for free right? Any news on any of this mess other than what we all know?
Anyone managed to get a refund off steam?
Same, I'm playing as Shaco support
I'm just a volunteer, I don't work for anyone here and I am indeed here "for free" haha, I know just as little as all of you guys but I want to stick around for as long as I can
Honestly though. I was rejected by their auto-response three times and can't seem to get it to an actual person.
got an actual person and still got rejected
Yep, got mine. Followed swol benji’s tutorial on it. I only had 19 hours played though (probably 10 hours in the launcher lol)
i wanted to buy this scam before christmas, im glad i didnt. Its just a scam
What's the best place to grind after Lionhold?
Servers still up?
f
Intrepid Studios shot my dog
Hey, thanks. Those of us who are going to enjoy this game as long as we can appreciate your support.
World of Wokecraft
Just got my steam refund! 360h in 3weeks
There are guides in youtube and reddit that can help you with this, your money is frozen by steam
@idle siren FUCK YOU STEVEN, GABE WILL GET YOU FUCKER!
Am out of this discord, full of clowns, steve cultist and wankers without a spine
Same
Quite sad @idle siren is not facing this situation on any sort of media.
Anyway, "you harvest what you seed". Good luck with everything.
SCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMMSCAMM
I just want to know why am I not getting my refund back from steam when they originally said they would be gving back refunds.
I hope all you backers/Steamers get your cash back.
Does anyone know if I can get a refund with hundreds of hours? If not no big deal also when are the servers going down?
I cant
hello guys and girls i got my Refund so yea im happy, screw this studio
The question why the game is still on who is running the game if all employees are not on duty @woven kettle
Feel like following Steve's example. Anyone want to fund me for a product I haven't decided on yet?
What makes us laugh, makes us cry
@idle siren Why don't you remove that fucking smiling emoji with the halo over its head from your name. It just makes you look like a smug piece of shit; Never mind, you are a smug piece of shit.
For years we were asking for a release date, finally it was a studio closure date that I should have asked for, it would probably have been easier to give.
So are y’all gonna release the files so we can make private servers
The developers didn't get their final month paycheck and they were sacked just before their payday with no notice period or any severance.
This was well planned.
any lawsuit yet?
@idle siren I just took out a second mortgage on my house to help pay for the marble floors in your new mansion. Send me a DM so I can help you out. I don't want you to lose your billionaire status. Also, I just started a MLM firm for butt plugs. Hit me up!
He took the money and run... he should be lynched
thank you a lot, just got my refund from pay pal
Do you guys think they’re still doing the February live stream for Q1 updates?
server contract? 😉
Class action lawsuit with the better business bureau when?
Personally I'd like my $300 back. I don't have the kind of money to hand that out to thieves.
I buy this game two weeks ago and i don't care about my 50$, this game was not finish but it was something else and i rly like that, its very sad that its game over
Look at you loser. I dropped $100,000 into Star Citizen to actually play the game of the FUTURE: spawn on my Idris, brew coffee in the galley, seamless planet landing, FPS bunkers, tank ramps onto my Kraken, then 400-player capital ship wars. You got jebaited by some lowlife kickstarter LOLOL
Should've backed a REAL alpha with a REAL vision like SC. CIG Eternal for life chuds 💪 💪 🖕 🖕 🛫 🛫 ✈️ 🚀 🪐 🪐 🪐
If anyone want to start this, I would be the first backer ( ͡° ͜ʖ ͡°)☞ (‿ˠ‿)
Yes they are still up. My guess is it more likely they find a buyer or transfer to China if servers are kept going. That being said cash burn has dropped substantially since they no longer need the bandwidth when servers were maxed to capacity.
asses of creassion
ashes to ashes, sus to dust
Haven’t played since news dropped and still think about it all day….. worse then crack somebody help me
its cube world all over again chat, steven was wollay the whole time
so when is the server getting shut down?
I'm surprised the Discord hasn't been shut down given the fact that the studio basically has. Why is the game even still up on Steam? Are the new company heads trying to squeeze as many pennies as they can before they pull the plug? I don't see how the company expects to even make any Steam sales on it given that the game has been review bombed to all hell warning people not to waste their money on it.
Navigate to steam> help>steam support> games, software, ect> click AoC> VIEW RECIEPT> " I have a question about this purchase"> copy paste.
Dear Steam Support Team,
I am requesting a refund for Ashes of Creation due to extraordinarary circumstances related to the sudden collapse of the developer, INTREPID STUDIOS, as of Feb 1, 2026.
This is not a standard refund request based on gameplay preference of dissatisfaction, but a report of a broken promise and an effectively abandoned Early Access Product.
Reason for this request:
Studio closure
It has been widely reported that Intrepid Studios has ceased operations. Senior leadership has resigned, and the development team has been laid off, with WARN Act notices issued.
Abandoned Early Access Product.
Ashes of Creation was sold as an Early Access title with the explicit promise of continued development and future delivery of core features. With the studio dissolving, development has permanently halted , and the advertised product will never be completed.
Loss of Product Viability
Without an active development team, the game's servers are expected to shut down or become non-functional, rendering the product completely unplayable.
I respectfully ask Valve to treat this case similarly to previous precedents, such as "The Day Before" Where refunds were issued due to the studio closure and false or unfulfilled advertising shortly after release.
Given these circumstances, I request a manual review of this purchase, as the product is now effectively defunct and no longer deliverable as sold.
PAX DEI clan Ravengate is recruiting PVPers. Love it or hate it, we are very active having plenty of fights. Check my bio for links.
"This has been heartbreaking" - laid-off Ashes Of Creation devs won't get final paychecks and compensation, says former comms head"
TYPICAL GROCERY WORKER WONT GET A 60 DAY NOTICE TOO. Why everyone always so offended that people who gets paid 15k monthly lose their job but no commoners
Make sure to keep pressing steam for refunds on anything you bought through steam!
so the game is dead ?
erda, "boss" is gone, as i understoof most/all of the staff is layed off (no last paycheck), a "mysterious" board of directors magically appeared , all day long it is havoc here on discord with no moderator/official staement....so i guess, YES, ALL OVER.....
What if ashes rebranded as a fishing game?
@idle siren can you just thumbs up or down if servers will be staying up or not 🙂
Rebranded as LOTRO, SWTOR or wow classic plus....
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🖕
🦵 🦵
I just smashed my TV in front of 30 guests at my party because of the game. My wife just took our crying kids and said they’re all spending the week at a hotel. Steven has ruined my life and my party. I can’t handle this anymore. Goodbye Ashes of Creation. I am no longer a fan.
Les re kbio a todos y sobre todo a los q pagaron miles de dólares en las alphas horribles
I just smashed my TV in front of 30 guests at my party because of the game. My wife just took our crying kids and said they’re all spending the week at a hotel. Steven has ruined my life and my party. I can’t handle this anymore. Goodbye Ashes of Creation. I am no longer a fan.
Funny part is wollay is still actively working on his game. When will it release? We he fucking pleases 😂
Really enjoying the game so far. Is there any other discords or places to find information that is updated often? I know it's alpha just curious if any wiki or other sites have been started? 🤔
guys any guide on how to get millions quick? oh wait....
Lol what an absolute show
@idle siren you paedo
Anyone knows if Darkfall: Rise of Agon is still populated?
Ong brother I’m with you!
Is someone likes to spend their money on kickstarter then u should check Epitome mmorpg 
Yall should look up Darkfall Raise of Agon
Its a community owned project that just wiped 2 weeks ago.
Best PvP of any game, sieging, boats, indepth crafting
Its the game AoC wished it could be
reminder for anyone seeking refund with over 2 hours 2 weeks - Help - Steam Support - Games, Software, etc. - Ashes of Creation - view receipt - I have a question about this purchase - ask nicely for a refund due to dev closure.
worked for me, had 40 hours
response time for me was around half a day
do not do charge back to steam from bank your account can be banned for 2 years, however if you bought it elsewhere go nuts
How long does it take for them to respond?
It's offical I can get banned from this discord now 🙂 thanks for taking my money you bums
question! I bought alpha2 i think awhile agao..Can i get refound?
lfg church level 7 i love this game guys lets go
did bespoke podcast get shut down
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🖕
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Im looking to start a guild to prepare for launch ik its early but still how would I get perms to post my guild in the recruitment?
Hello everyone, I want to support the project. Could you please let me know where I can buy the game and how I can become a tester, since Steven currently lacks testers at his company? I understand that the game is still in the development phase, and I believe it will break many records in the future.
Hope they get a testicular torsion
Is the shutdown part of the dynamic node system?
How am I supposed to get a refund over steam when I joined during Alpha2? My receipt shows 0 dollars 🙁 ... or will Steam try to get the money back from the publisher?
This game ain't ever coming out, broski. A lot more stuff to worry about than creating a guild.
Is there a way to get your money back if you joined in Alpha2?
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🖕
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We bought bundle packs knowing that the Game could flop - We didnt have the special Refund if not launch So no grey zone for us. Hopefully you got your money's worth at minimal.
@ancient ibex if u know how to refund let me know
Guys 2 days Quinfall release on steam inn 2 days 10$ dollars..
look for bellatores 2q russia beta 4q release
How do I get refund from like 2 years ago is that possible? if I purchased the $300 bundle way back lol anyway to get that back?? - I’m suing
someone posted this early:
I just got refund for $120 from buying Alpha 2 that I bought over a year ago. My credit card company is refunding me after opening fraud investigation and detailing situation.
This what I said to credit card company
“Reporting product as not delivered”
“As of February 1, 2026, it has been officially confirmed by major news outlets (Insider Gaming, PCGamesN) that Intrepid Studios has effectively collapsed. Founder Steven Sharif has resigned in protest, and mass layoffs have been issued under the WARN Act. The product I purchased is no longer functional as intended, development has ceased, and the studio is no longer able to support the game. This is a clear case of "abandonware" and an exit-scam occurring immediately after the Steam launch. Holding my funds for a product that has been permanently abandoned by its developers is a violation of fair consumer practices. The product has not been delivered, and will not be delivered due to the owner and senior staff resigning and the rest of the staff being mass laid off.”
If they ask if you have tried to reach out to company say yes once you called and they didn’t pick up which they won’t (their phone info is online ).
There is likely nobody left at the company to respond to these inquiries from the credit card companies and banks. This will become a default customer decision. Most likely if Intrepid tried to fight it they would lose that case but who is there to even try. It’s over
I worked at a company that dealt with these product not delivered inquiries from credit card companies and it was difficult for a company to win these cases against customer even when the company was 100% in the right. The credit card companies and banks want to side with customer as they are beholden to them not the companies their customers have disputes with. So use your customer rights!
Get your money back!
Don’t give them a golden parachute after abandoning the game. Take every last bit back you can
Stop the cope
WTF is wrong with the game right now, i dont get answer from anyone in the admins panel etc.
Actually its not worked for me... 🙁
but I guess the cosmetics and the packs from their shop (such as the $300+ 🙃 ) there is no chance refunding...
you didnt did you 😮
Is it possible to get a refund?
LF Cleric & Bard SB 6/8
lol, don't often waste time reading this shit but that was good clap @spiral needle
whats the best grind spots ?
Ashes of creation died in 54 days of “launch”. Yet RuneScape has been alive for 25 years…even WoW couldn’t kill RuneScape.
RuneScape will be here after humanity fades from existence.
yeah but runescape is kind of boring tho
How is there no official statement in news yet Steven? I hope you enjoying your yachting off the coast of Italy. Thief of Dreams.
Everyone is fired so peopl;e who would make a statement are gone lol
Why servers are still on? Turn that shit down
Steven has been in here responding which means he is reading some of what we are saying, search messages from him to see
not for like 8 hours now which is a long time in this situation
Because they already paid for the month. Not sure how this part is confusing so many people.
They told me no - despite about a dozen other games purchased through them - it really is not the $, as I did EA with BG3 and PXD (and paid a bit more) - would just love to see this thing continue (it is raw, rough, yet has enough to keep you going) - however, I do not trust certain countries (about as politically sensitive as I get) - if it is outsourced to C****, I would never subject my rig to that...
[[[[[[[[[[[[[[[[[[[[[[[[[[[[[
For 40$, if you spent 200 hours playing, it cost you 20 cents per hour for entertainment.
dam what a party, lucky I asked for a refund 1 year ago
Just fucking release the source code and let players / other companies build their own servers
Nope thats not how that works anykne who makes a private server will be liable to be sued if companies y took menmas tera, Nostalrus and whatever else they can most certainly take down a ashes private server the investors are gonna get whats theres ine way or the other
Caca of Creation
srsly wtf
Wait are the servers still up? I would have thought they would shut them down
No one is playing anymore. Steven Quit and all the team got fired. ASHES of creation alright...
I am still playing because eff it I don’t care I like the game. They were gonna wipe the servers anyway
Great.. refund when
You can get a refund because steam won't pay theses scammers a cent. You have to open a ticket through steam help and ask for a refund.
Apparently alpha backers didn’t get scammed because they got their moneys worth already!
Has anyone tried disputing their purchase on their CC for the beta key? I made my purchase 12/1/25 on the website or asked a lawyer about it?
LOTHARIA , Hi, anyone not playing in Lotharia but wants to sell their gear for gold incase they still hopeful about the game, I want buy Fighter gear for gold , want to try best geare before servers shut down, anyone wants to sell? DM me ty
does anyone have a pallas cat i would like to use one before the game shuts down im in lyenth you can dm me i wanna use one so badly beofre it shuts down
so ive never played this game do you live a lineage and die and come back to life as an heir?
Does Quinfall have official discord?
They still got the servers up?
fuckin dyin bro thank you
I'm going back to BDO. Had fun while it lasted.
You guys if we all just edit our messages to speak to each other we get around the 6 hours
I can wait
so is the game dead? is there any point still playing?
do we tell him guys?
Just take game to cheaper country and finish it.
so we all on darkfall? or what
was anyone able to get a refund from steam?
damn swagman hope you got some kneepads because youre going deep
fuck u all
What’s a better starting area the anvils or riverlands?
Yes, EZ refund of 41$ back to me from that scammers 👌
tryed to get refund twice now how u get it
i cant figure out how to get the game do you have to use their website?
did steven perchance own a small hat that goes on the crown of his head?
waiting for another studio to take Ashes and see all of you crawling back.
If you have gotten a refund and have over 2 hours of gameplay can you submit proof (screen shot) I am being denied , not auto denied, because i have over 2 hours in
Revolutionary MMORPG
Real mmo where
Hello everyone — my name is Karen L. Boreyko, and I want to take a moment to speak directly to this community as we begin a new chapter for Ashes of Creation.
"Intrepid Studios is moving forward with a renewed long-term vision for the game, including continued development in China and a transition to a subscription-based model supported by optional daily battle passes, a new in-game gold shop, and expanded skill point progression systems. Our goal is to ensure the project’s sustainability while accelerating development and delivering a live service experience that can grow for years to come. We know change brings questions, and we’re committed to open communication as we move ahead together.
lol this place wild now
THEY JUST UPDATED THE WEBSITE THEY ARE STILL GOING AHEAD WITH DEVELOPMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!
what where
Ye, with new team. So another 15 years development and back-back-back with 100-200 bucks! Shut up already, this game is done, finito.
i play only 6.3 hrs and bought the game over 14 days ago cz i need new monitor to play the game, and i get my refund from steam after request, ty all and bye bye see you guys in the next mmorpg games, i quit, maybe i will consider to comeback if this game still exist and finish the PTR
maybe it is a good team and it will take 2years more
oh nice same i just installed im also playing an Ork but im a magician! haha casting firebolt boom!
I don't mind coming back to play, if the new team are smart to release the actual early access of the game not Alpha not Beta
soooo theres probably no way im getting my preorder refund from the website huh? 
no lol
You ain’t getting shit back
Anybody know if any of the early adopter bonuses etc are going to be honored by the new team? I am guessing no but screw it might as well ask
What's the next focus point for remodeling the cleric class?
why is @steep shell so sad and lonely
aoc gona aint it
Guys let's go back to Albion online, WoW, etc
hope you guys filed for your refunds xD
I was on wow doing timewalking for some mounts, got dc'd because blizzard servers are ass and the group must have insta vote kicked me because once I was back in I wasn't in the dungeon anymore and have a 30 min dungeon deserter...the future of mmo's is not looking good
steven be thievin
this is the question channel right?
my question is WHY
How to go from adored by your community to public enemy number 1 speed run
GGS RIP TO THE 10,000$ KICKSTARTER BACKERS. GENERATIONAL FUMBLE
We need to file a collective lawsuit against these bastards and get our money back, taking into account inflation and lost profits.
I was looking at a more supportive arch for my summoner like Enchanter and was wondering if the utility is viable or should i spec pure DPS. Any advice welcome or if there is a good summoner guide that can be linked
There is but only specific cases. I got a refund over my Credit card company since it has a fraud insurance on it. Really depends how u paid and what ur terms are
servers are payed for february...1st march and theyre gone...
Ahh refunded from Steam. 🙂
had to go to purchases and click the invoice and from there "I have a question about this purchase". Then I got a human response and an OK.
Previously 2 automatic denials..
just got my refund as well even tho i had much more than 2 hours in the game. If Ashes lives...somehow. with another studio or something. I'll re-buy it when its actually launched (fully) but for now. I atleast have my purchase price back. I'm still out the mounts and stuff i bought but whatever
i need my $300 back
steven paramı ver amına koydumu yavşağı
The guy over at @idle siren thought that if he simply publicly walked away from the project, he’d dodge the barrel of salty pickles.
Turns out he got an entire warehouse full of pickle barrels instead.
Was it really that hard to just come out and say:
“Sorry guys, I blew all the money on weed and lost the rest at a casino. There’s nothing left for development, I’m drowning in debt. Let’s figure out a solution together.”
Instead, the dude chose to absolutely nuke his own reputation, plus earn himself a delightful pile of headaches in the form of lawsuits.
I’m pretty sure there’ll be people who’ll go after him personally too — all because he decided not to tell the truth 🙂
But anyway, this is a historic moment.
If there were a Darwin Award for the game dev industry, this incident would be a strong nominee.
It would add to the epicness if it turned out that Steven doesn't exist and it's all an AI 🙂
Dude made his fortune selling essential oils or whatever on fb stating that it cures cancer what did you expect
@idle siren any updates buddy?
Lets say that an average developer in usa earns at least 4k per month..
If steam sale sold 10 000 copies x 50$ that equals 500 000$.
You cant even provide a 1 month salary to the team ( 250 employees x 4k = 1 mil) with the steam sale... Wheres the scam..
steven rug pulled us who cares put the fries in the bag
SteamDB population charts show a steady ~25k online concurrent for the first few weeks post Steam launch. If we are generous and assume players played every day, 6 hours a day, that would mean they scammed 100k people on the Steam launch. That's a low end estimate, because most people didn't play every day, much less for 6 hours a day.
when nodes 3?
game not dead?
I managed to get a refund
(from steam)
I selected "I have a question about this purchase" and told them the whole dev team has been laid off, the game is shutting down and I that I know I have more than 2 hours played but it's nearly impossible to not put more than 2 hours into an MMO
It is
So what MMO are we moving to now that AoC is dead?
I'm trying to figure out what the hell is going on and I'm having a hard time sorting through the unhelpful rage comments and what the heck happened. Not sure how accurate I have it but what my understanding is. Is that the studio was acquired by private equity, they wanted to do something to the game that Steven could not agree with and he quit in protest, other senior members ended up leaving in solidarity, then a bunch of the staff got laid off.
TLDR Steven said he was self funding the game but in reality he was taking loans the last years, so the banks/equity took over and he lost leadership
You can get a refund if you open a ticket through steam. I just did. Don't let these scammers steal your money.
Any way to get a refund from their website directly, not via steam? I've already had the game for a while. I'm not seeing it if there is.
I am writing to formally request a full refund for my purchase of Ashes of Creation. This request is based on the fact that the game is now a broken product and represents an abandoned Early Access process.
Following the recent studio closure on February 2, 2026, the development of this title has effectively ceased. On January 31, 2026, creative director Steven Sharif and the senior leadership team resigned, followed by mass layoffs that left the studio with no staff to continue development. Consequently, this is an abandoned Early Access product that has suffered a total loss of product viability.
As a consumer in the EU, I am exercising my rights under EU consumer protection law. Digital content that is not delivered as agreed, or that becomes non-functional due to discontinued development, is legally considered defective. Since the promised product can no longer be delivered or maintained, I am entitled to a full refund.
If this matter cannot be resolved through your customer support, I will proceed with a formal complaint through the EU Online Dispute Resolution (ODR) platform.
Regards,
[Your Name]
[Your Order Number/Steam ID]
Did this to manual ticket and got my 50 bucks back from steam. If you're not from EU, find your local consumer law that protects you.
Probably don't even need to do all of this to get your money back.
Hopefully you get your money back 🙂 ❤️
still no response lol
The Steam human support has refused my refund request. As an overseas user, am I just supposed to accept being scammed?
Did it, they still refused
I bought this game on their original store. How do I even get a refund? It was years ago
Search for xsolla receipt in your emails, and try through an xsolla wallet account
this whole Scammy "Board" actions in times while everyone watching Epstein... they realy hate us Humans!
People still crying on this discord apparently. Smh
Are there servers still up for AoC?
people still defending this shit on this discord apparently. smdfh
Did we win?
Just play World of Warcraft
Hey guys I just bought the game and ready to explore the world. What server should I choose?
If you want a refund, open a ticket with this text. Make sure to submit the request as a purchase inquiry by selecting the option ‘I have a question about this purchase,’ and not the option ‘I want a refund.’ All of my friends and I got the refund with more than 40 hours.
Just copy paste this text:
To Steam Support,
I am requesting a refund for Ashes of Creation due to exceptional circumstances regarding the sudden collapse of the developer, Intrepid Studios, as of February 1, 2026.
This is not a standard refund request based on gameplay preference, but a report of a "broken promise" and abandoned Early Access product.
The current situation:
Studio Closure: It has been widely confirmed that Intrepid Studios has ceased operations. The Creative Director and senior leadership have resigned, and the development team has been issued WARN Act notices (termination).
Abandoned Product: As an Early Access title, this game was sold on the promise of future development. With the studio dissolving, development has permanently halted. The product I paid for will never be delivered.
Server Viability: Without staff, the game servers are expected to go offline imminently, rendering the product completely unusable.
I am asking Valve to treat this case similarly to The Day Before, where refunds were issued due to the studio shutting down shortly after launch.
Please manually review this request as the product is now effectively defunct.
Thank you.
Beautiful - Steam refunded everything. What a nice platfrom indeed! 🙂
Never, just learn from your past mistakes
how many hours did you have?
WTB 碎渣者的矿镐 Slagbreaker'sMining Pickaxe 100G
Just let us know when its released, but i dont think anyone here is excited about another EA game annoucement.
did they? mine was denied. doing it again. did u guys choose the wallet opt or cc?
Can we play at the game or it'zs over ?
That depends a lot of your bank and how the scam insurance works with your credit card.
I'm currently working on it with my own bank and the first thing they requested me to do is to contact Ashes customer support and ask for refund. If they refuse or dont answer they will start checking if the scam insurance protection applies.
.
🚨 🚨 🚨 🚨 🚨 🚨 🚨 HOW TO GET A REFUND ON STEAM 🚨 🚨 🚨 🚨 🚨 🚨 🚨
- Account Details
- Purchase History
- Asses of Creation
- I have a question about this purchase (do not click the refund option, it gets rejected by a bot)
- Write a small rant about this dogshit game
- Send
- Wait <1 day
- Get your refund
- Go back to Discord
- Leave Server
Got mine after playing for 8h and made the purchase 20 days ago, so I'm assuming everybody can get it. Bye, fellow comrades, see you again at Star Citizen
Go to your purchase history on steam, select the purchase that contains AoC, and select “I have a question about this purchase “ and tell them that you’d like a refund, you’ll get through to a person that will talk to you about what’s going on. I was able to get s refund that way and I had 28 hours on the game
Mine was refused with 3 hours of game play. Going back to them to request it again. If denied, will be filing a dispute with my credit card.
Now everyone stop being gay and crying shall we all get back to playing and just wait for offical announcment or yall still be gay ??
you can join the last 1500 players of which 50% probably are bots still spamming in global to trade gold for $
Hey guys me and a few friends are going to make a new mmorpg. Just need some money to get it started. Its going to be great please send money thx
oh no I am out 50 bucks there goes my life savings haha. you ppl cry to much. still playing the game. not like anything else out there is worth a shit atm.
starting on my flying mount where do i find this letter to kick off the path of fire questline? the green marker is nowhere on the map.
Stop being gay? bwahahaha so old school. No. Sodomize me bro
Are we just cooked if we bought the earlier packs 💀?
Have you noticed that the number of users on this server just keeps growing? More than 5 per second. Either people don’t really believe it’s the end and are coming to check for themselves, or a bunch of folks are joining just to take the piss.
For anyone still wondering....
I issued a refund and was denied within 50 minutes but someone from this Discord told me to send a support ticket asking a question about my purchase and mention that I wish to get refund given the situation and in 24hrs Steam gave me my refund
Any questions dm me I had 40hrs of gametime and bought it on day 1
Steam Support > Purchases > AOC > I have a question about this purchase > rant about the rug pull
Got my refund, Going to leave the discord now. Still hopeful it returns and actually ends up good.
I hope those who can get a refund, can. I was apart of the Kickstart so I dropped $375. With that being said, I hope the best for those trying to get refunds.
The game for AoC people is Archeage Classic. Its exactly the same. but finished.
level 25 warrior already 1 day of game time
AoC refugees are welcome to Dark and Darker.
Server will never shut down thanks to our lord and savior SDF.
No kickstarter
Free to play, pay to play when you want to run big loot in the high-roller gamemode
Full loot dungeon extraction style pvp, very skillbased and no toggles
First person PoV
CEO is literally omniscient
Has many devs and will never be fired
Soon to add pregnant goblins as a playable race
!stream
I will wait until official announcement to decide what to do. Im giving a due until 2/28/2026.
Groundhog Steven "The Nose" Sharif says 20 more years of World of Warcraft
Yea had a bunch of friends recently went back to retail WoW.. I was like idk if I want to sink more time back into it after having like 30+ toons lol.
anyone got any spare mage gear ? XD kinda lost mine on killing bots and didn't pick it up in time haha
Looking for group lvl 10 bard, church
Hello everyone — my name is Karen L. Boreyko, and I want to take a moment to speak directly to this community as we begin a new chapter for Ashes of Creation.
"Intrepid Studios is moving forward with a renewed long-term vision for the game, including continued development in China and a transition to a subscription-based model supported by optional daily battle passes, a new in-game gold shop, and expanded skill point progression systems. Our goal is to ensure the project’s sustainability while accelerating development and delivering a live service experience that can grow for years to come. We know change brings questions, and we’re committed to open communication as we move ahead together.
Hello everyone — my name is Karen L. Boreyko, and I want to take a moment to speak directly to this community as we begin a new chapter for Ashes of Creation.
"I got me minge twisted up in my knickers and took it out wrong on the studio I was supposed to protect. I have allowed Steven and Intrepid to pursue other avenues for investors and reopened the studio for 1 month. I hope the damage I caused this community will be forgiven one day. Best.”
All jokes aside this game is gonna be released somehow.. I feel it..
Chyna
!stream
You guys if you paid via PayPal on any platform you can chargeback through them even steam. There’s absolutely no repressions. I got my 500 dollar pack back from PayPal loser ass RB
No you can't as paypal has strict buyer protection policy and it does not allow any refund from any time.
hey the game looks promising, ill keep tuned for full release
you found me. Now bark.
@idle siren
Can we get rid of the 6 hour time limit lol?
Why?
I'm going to post this again for people looking at how to get a refund if you're one of THOSE saying to use a copy paste message to get your refund it doesn't work if you have 14 days or are over the 2 over the 2/22 hour playtime limit for mmorpgs you will not get a refund on steam whoever has been telling people to use this copy paste and it works either got very lucky, the person talked to was new or whatever else but it doesn't work i just did this I got my response from a guy named james he said he understood but they won't be refunding the money spent let it be a lesson to anyone who bought the game that you won't be getting your money back UNLESS you are within Steam TOS and agreement. aka less than 2/22 hours of play time or within the 14 day refund policy. I HAD A real person talk to me after I said "I have questions about this product." and explained the situation their response was still look at tos read that if you are outside this LIMIT for our refund policy ya ain't getting your money back best of luck to you folks :X
I guess Aion 2 is the MMO to go to then...sad about Ashes...had really high hopes
Steam has publicly stated funds were frozen for the game while the issue is being investigated. Refunds will come. If you cant wait file a charge back under the consumer rights act pretty simple
So when's the class action lawsuit coming out for those who donated early on?
Bro when is the Beta.
🫵
🖕
🦵 🦵
is there going to be an actual announcement from these guys or are we just left to find out ourselves?
there is no one left, so who should announce something?
dont be afraid , the game dev coming back soon just wait for the new announcement !
Blind faith doesn't work always. . . but good try.
hi, i arrived from work, any news?
Yes, authorities will speak at 1pm on the case regarding Savannah Guthrie's mother
I hope the investors who coerced the original staff out lose everything they ever put in, and the world boycotts them into bankruptcy. Fuck those guys.
for the 250 euro is spend on this game... i kinda want something in return... can i lay a giant turt on steven desk pls?
The subsequent class action lawsuit is going to be juicy
Is this whole Karen L. Boreyko thing real? Im trying to find the post she made.
She's a real person/entity, former MLM scammer, associated with Steven and Brother Tim, lives in Scottsdale AZ not CA as indicated on the corp filing. contact info is public......
former
I just realized, remember when the 'lobby' time counted towards hours played, when servers were not available and we were sat on the launcher? Which also stops refunds?
Hahahahaha! I guess you can't. 😸
Because the Support of AoC didnt answer i wrote with my Credit card institute and they told me they can do nothing because my Payment is like 12 months ago. I should try and contact the Support of the Seller. I argumented with "Wrote a Ticket but THE STUDIO is closed, maybe there is nobody working anymore but i still want my Cash back"
Thats it with the EU Rightlines for Trading and shit. VISA actually useful like @idle siren
Most importantly I haven’t received my beetle mount skin. @idle siren when am I going to get my god damn bug??
he is 100% the bottom
Steven, that text you sent me with the picture of you on a yacht off the coast of Sierra Leone was immaculate, I knew they lied to us about Africa...I'm glad you've been an inspiration of truth, justice, and the American way. Big ups brother, enjoy your deserved vacation from this cesspool.
Quinfall relaunches tomorrow... has literally AoC had and more still in alpha but its f2p. everyone from ashes moving there
All you guys complaining about refunds - I never even got my beta kickstarter access key
Any more news, other than the "board made me do it"?
No the board killed him 😂😂🪢
Save the game!
Funny thing is you wouldn't just hire random mfs to decide the fate of the game for you and even if you did, you wouldn't back away as the CEO. You'd fire them and get new people. The existence of "the board" would imply investors. Which doesn't make sense cause its a crowd fund game LOL
🤣
Just one (genuine) question: is it still possible to play? Like, are the servers still online, or have they been shut down?
Yes search up messages from him in this discord and you will find he said a few more things. Not really news but shows he's reading us
what board? WHERES THE MONEY LEBOWSKI?!
JUST wanna know ONE thing:
HOW long are the servers gonna stay up? Has the money been paid to the server company? If yes, how long servers gonna stay up? ( Anyone can share some light on this, that be great, hanks all!) 🙂
Project Gorgon is out! Good time to try it.
Is the game going away for sure? I’ve been in the midst of a move and have not heard any of this to us now.
We wont know 100% until the podcast/cast. Buuuuttt, steam has conducted their investigation and begun issuing refunds so thats pretty damning
When is the class action lawsuit?
vodka & hardbass ? 🇷🇺
Cyka blyat avtomat Hardbass intensifies
So what's everyone playing right now, any recommendations?
I can’t believe you mfers are still bitching in this discord chat it’s over guys time to find something new 40 dollars isn’t that big of a deal
Don’t redeem it
yeah honestly i was so excited about all this several years ago but started getting really suspicious on the extensive time and drawn out nature of the alpha and beta keys, plus the somewhat predatory nature of the exceedingly expensive buy-in packages for outfits, mounts, housing, etc that you couldnt separate, it was all or nothing
Did anyone got refunds?
I'll settle for the studio's HVAC unit! ( ͡° ͜ʖ ͡°)
`yea steam after talking to a live person... backers probably wont
Im just waiting for the 13th and there not be any announcement period lol it never happens.
Y'all going crazy about it, there’s no one left at the studio to read all the lovely messages 😂
Last guys there are the "board" and they're just waiting to turn off the lights before leaving
Are people getting refunds on steam?
I get mine buyet on december 20 houers playtime it seems steam had the bank say to recall the money transfer from steven
@raw niche we played last night still enjoying it as it is
it's funny how more people play AoC in Discord than in the actual servers lol
No news so far?
I'm trying to check about game status, development, new CEO, anything to make the players aware about the real situation of the game.
It's not fair to don't have any news since Stephen resignation letter.
The game seems left to bots and that's it, in other hand the game is still selling on steam.
Can some <@&542059693779058748> explain the real situation?
Sorry for many queries and doubts but we can send only 1 message every 6 hours.
Give it up bud. There won't be news, the game is dead.
There is nothing to explain, we also don't have information and are just as lost and clueless as everyone else. I personally stick around and am waiting for some official communication - whether or not that will come, I don't know.
Hey! Thanks for asking respectfully.
At the moment, we honestly don’t have any additional information beyond what has already been shared publicly.
It’s a sad situation for everyone, but usually when things reach this stage and there are ongoing internal/legal processes, nobody involved can openly comment.
If there are any official updates, they will be communicated through the appropriate channels.
🔜
Its called insider information. Spread the info to a friend and let them tell the world who screwed up
The thing what everyone is getting wrong because of the word "scam". This word has a clear legal definition. In this case its arguable, IF it was a planned scam from the beginning (which I actually dont believe), or if the fact that the CEO and founder of the company and game and kickstarter LIED multiple times (which is a fact) to everyone. He supported friends that were doing RMT, he lied and said the game is FULLY funded. He lied and said, there are no overlords or board he has to report to (even if things can change-he would have the obligation to communicate the changes IMMEDIATELY!). He must have KNOWN that in no world he could keep funding this game for another 10 years. He used multiple big CC (in a deceving manner, but they r all dumbasses) to advertise his product in a way that MUST HAVE BEEN CLEAR to him, that in no world this gonna come out like that. Everyone google: "dolus eventualis". Thats legally the case here imo. All in all, it doesnt matter with what attention he began this project and if it was a scam from the beginning. It ENDED as a scam. Look up the definition @copers. I dont even wanna start with the employees. No chance that they all were completly blind following him. Most of them, especially the ones that were there for years must have known, that this game is not gonna release even slightly like he advertised it, yet they never said anyting.
star citizen is fine
a friend got me to buy this, and i was really skeptical, because while i saw a nice vision for what this wants to become, i didnt get the feeling that this has been in development for 10 years at all.
Like, it pretty much a barebones mmo, with nice ideas it had going, but pretty none of em being somewhat fleshed out.
lucky i bought a cheap steam key really for like 8 bucks, so im not all that furious.
yeah people that call sc a scam havent played it
can we get a refund 🙂
if you bought the game on steam, file a ticket with support and get a refund. they seem to be refunding everyone
hey everyone just bought the game, having trouble logging in are servers down?
AN ACQUAINTANCE OF MY FRIEND SAID THAT HIS FATHER WORKED FOR THE COMPANY. YESTERDAY, HE WAS URGENTLY CALLED TO A MEETING. HE CAME BACK LATE AT NIGHT AND DIDN'T EXPLAIN ANYTHING. HE JUST SAID TO PACK THEIR THINGS AND RUSH TO THE STORE FOR TWO WEEKS' WORTH OF GROCERIES. NOW THEY ARE DRIVING SOMEWHERE FAR OUTSIDE THE CITY. I DON'T KNOW WHAT'S HAPPENING, BUT I FEEL LIKE IT'S BEGUN...
fellow scammed people, is it time to buy btc?
You mean AI is now matter?
Fuck Steven he’s rich off us but fuck that dude all my homies hate that dude
Naw wait for it to tank more and start to stabilize. It's been dropping steadily for a few days now. Throw 10k at it once it bottoms and double your money when it's back up
I suspect it will drop another 5-7% by the end of tomorrow
Appreciate that someone is at least sticking around, it must be fustrating to not have any answers to give.
I believe a lot of people here are probably quite frustrated with the situation, me included, but I want to stick around and help give answers or clarification IF I can at any point in the future
it's pretty simple, if you listen to the leaked conversations you can tell the team was struggling to make ends meet and 1 person led everyone to believe the project was going well while also hiding his assets. Then that person pulled the rug. Nothing to "figure out" here. - I will add that anyone who backed the kick started I hope you got your moneys worth, if you bought cosmetics then you're SoL. STEAM is the one people are starting to go after because they're a big vendor of these "early access" launch fails and protect these sort of last ditch efforts from failing companies.
doesn't public filing take like a month? from uk so dont know how works out there
Americans love their drama. In some states the filings are available as soon as they are posted
Star Citizen has sooo much more to do than this game does, did, and apparently ever will.
Rust just got a huge Naval Update.
@viral reef Star Citizen is a scam only for their cash shop. The game is still active and being developed. I didn't say it was complete. Just has more to offer than the current game here by leaps and bounds.
Is there a class action i can get involved in? Some of us paid a lot more than the steam price to the company years ago!
4551 Rancho Del Mar Trl
dood you don't tell scam victims about another scam, Star Citizen is far worse and is never releasing.
How did Steven get his money? Was he a wall street guy? Or was he involved with the famous island man
Which US server is the most populated?
Oprah is in the process of buying Intrepid, all is good
I tried refunding wouldnt go through even with manuel
morbid curiosity. Are the servers still up?
Steven just talked and replied in Alpha 2 general chat
Time for the class action lawsuit. We need to put these people in so much debt that never get out of it.
We’re is my refund
So steam took another look at my case they didn't refund me but they did give me steam credits that were the same cost as ashes of creation which is basically like a refund but only for steam credits that being sais steam is pretty goated
I was rejected 10 times by Steam. How did you get refund
me too
Did Steven really ghost his community to live alone with his husband boywife
yup
So much homophobic statements, you're disgusting. Ok the situation is shit but, seriously, don't you have any once of dignity ?
Should I start in the anvils or riverlands? I’m fine if the early game is a little difficult/grindy
not even timing on expected news. shits bananas. doesnt even need to go into details, but asks for patience. bruh patient were the ks backers that invested thousands for 10 years, rightly or wrongly doesnt matter, into your dream. 1 month after steam release this shit is pulled? what a fucking shill man, actually disgusting behaviour, hope all the worst for you and anyone involved in this shitshow.
i doubt he will take this lying down. he has million invested. i guess time will tell
Do people know where I can find AOC precrack denovu no virus game pls ?
I was able to get a steam refund after 40 hours played with a custom ticket. Only steam credit but I'll take it
can you send me the request format you did, i only got 50hrs but wouldn't mind credit over nothing?
yes please
My refund update: I purchased 5 copies of the game for me and my guildies, and after about 1 week I got 3 refunded back in my steam wallet with the other 2 not refunded.
~
To Steam
Via steam website not the app - I have a question about the product
Subject : Refund request
Hello Steam,
I’m requesting a discretionary refund for Ashes of Creation.
I purchased 5 copies of Ashes of Creation for me and my friends. I want a refund for all of it.
I understand my purchases may fall outside the standard refund criteria. However, Steam’s own Refund Policy notes that users can still submit refund requests even when outside the stated rules, and that consumers in some jurisdictions may have additional refund rights in circumstances where a game is faulty.
Recent public information about significant disruption at the developer raises a reasonable concern that the game’s continued development and/or operation may be paused or discontinued, which would materially undermine the purpose and value of my purchase.
Given Valve’s U.S. jurisdiction (Washington) and U.S. consumer-protection principles prohibiting unfair or deceptive practices (FTC Act, 15 U.S.C. §45; Washington CPA, RCW 19.86.020), I respectfully ask Steam to review my case and grant a refund.
Intrepid, the company that created this game had to notify their company 60 days before dissolution via the WARN act that they did not have the funds to keep the game going. Intrepid will be officially dead as of February 2nd, 2026. This product was launched on Steam at a point in time where the WARN act notifications would have to have been implemented at Intrepid. In order to circumvent the WARN act, Steven, the owner of the product, is deflecting governance to a non-existent board pushing out the WARN act notifications to an official date of today, which would be fraudulent.
Again, I purchased 5 copies of Ashes of Creation that I want refunded.
Thank you for your time and review.
~
From Steam
Hello,
I understand your situation, allow me to explain.
A gift can be refunded in these two steps:
-
The gift recipient must first allow the refund by navigating to their Steam Support page and selecting the gift.
-
After the recipient has allowed the refund, reply to this message so we an evaluate the refund request.
Steam Support
~
To Steam
Confirmed that all 4 gifted recipients, and myself, have accepted to allow me, the gift giver, to receive a refund.
Gift Recipient "Player" said yes to refund the copy bought on Dec 23, 2025
Gift Recipient "Player" said yes to refund the copy bought on Dec 23, 2025
Gift Recipient "Player" said yes to refund the copy bought on Dec 24, 2025
Gift Recipient "Player" said yes to refund the copy bought on Dec 30, 2025
And now I, "Player", say yes to refund the copy bought on Dec 11, 2025
All gifted recipients selected yes: Allow the original purchaser of this gift to request a refund
~
From Steam
I understand your concern regarding this matter.
No worries, as a customer service gesture, the purchase that you gifted to "Player", "Player" and "Player" has been removed from the account and a credit has been applied to your Steam Wallet. The credit can be used for future Steam purchases.
Your current Steam Wallet balance is displayed in the top right hand corner of the Steam client window next to your account name.
While for the gifted game for "Player" and the copy of the game on your account, We have closely reviewed your request. Unfortunately, your purchase does not qualify for a refund.
To ensure future eligibility, please submit refund requests within 14 days of purchase and less than 2 hours of playtime.
Steam
what do i say to get a refund?
yeh kiss my refund bye to just got the same msg back from them
Hello there,
Thank you for your patience, we apologize for the delay.
I understand how much you want the game refunded however, we have closely reviewed your request. Unfortunately, your purchase does not qualify for a refund.
For future reference, to ensure future eligibility, please submit refund requests within 14 days of purchase and less than 2 hours of playtime.
Please review our Refund Policy and Common Refund Questions for more information.
Steam Support
What u guys thinkin about Quinfall ? Pls answer with emoji.
You can explain Intrepid's situation, and such. Many people here got their refunds. I don't know the proper wording but you should be able to find something
make sure you dont refund but put it in as an issue with the game instead of refund if youre above the automatic refund, copy pasted this and got it refunded within like a day.
"The studio, Intrepid Studios has ceased operations as of February 1st, 2026. Senior leadership has resigned and the development team has been laid off. This is not a standard refund request. WARN Act notices have been issued. The game servers have been expected to shutdown and become nonfunctional leaving a completely unplayable making this product completely nonfunctional and unusable. I would humbly request Valve to treat this case similarly as to titles such as "The Day Before" were refunds were issued due to studio closure and false and unfulfilled advertising shortly after release. Given all these circumstances I would like to have this purchase manually reviewed as of today the product is completely defunct and no longer deliverable as sold."
Is there even a way for a node to drop level due to failed upkeep in current build? Wondering how many of the existing nodes will downgrade due to abandonment
Report shit like this, please.
oof 2016 account going bye bye, F
anyone got a good oatmeal chocolate chip cookie recipe?
Yea two choices.
- Get some Tollhouse cookies and clump some oats into the dough.
Or 2. Get an oatmeal cookie recipe and add chocolate chips.
Keep it stupid simple
did steven leave the discord? 6 hour slow mode!!!
whats the fastest method to kill 40,000 mobs as kanna?
is the game still online?
Bro's first day on the internet
didn't stephen say before that there was NO BOARD? How's there a board trying to force him to fire people now?
.
first subject would be to go to 2-3 server's
lmao just got the bank email 😂😂💀 chargeback went through baby, full 2800 bucks back for all my ashes packs and cosmetics over the years
told em straight up "fraud cuz devs abandoned it and studio shut down" and they approved it no questions, money droppin tomorrow
Disgusting reptile lover, animal abuser. You deserve to be scammed

Okay wait what
WHERES STEVEN????
I'm not able to refund it through steam :/
Steven save us! 
Refund Request – Ashes of Creation
I am requesting a full refund for Ashes of Creation.
The product was not usable.
I spent more than 2 hours unable to log in, stuck in the login server queue. During this time, no gameplay was possible at all. The recorded playtime consists entirely of waiting for server access and does not reflect actual use or testing of the game.
This game is fully online-dependent. Without functional login servers, the product has no usable value. I was therefore unable to evaluate or play the game in any meaningful way.
In addition:
Access to the game’s core functionality was not available.
The support for this game has been discontinued or is effectively unreachable.
The operational status of the project is unclear following the CEO’s resignation.
Denying a refund solely based on recorded playtime is not reasonable in this case, as the playtime was caused exclusively by technical issues beyond my control.
Other users have received refunds under similar circumstances.
I am requesting that this case be manually reviewed and that a full refund be granted.
If this request is rejected again without addressing the unusable state of the product, I will escalate the matter to consumer protection authorities.
@ruby steppe answering here becouse of 6h slow mode: You can see your purchase history when you log in to ashes website and you also recieved recipts of your purchase into your e-mail. I also cant see my creditcard purchases older than 2 years from my bank but I'm hopeful other documents are enough. Sadly one of the recipts is in my old email that is not active. I requested temporary access from the provider to fetch it and waiting for their answer too. If they refuse I hope ashes purchase history is enough.
servers offline yet?
to request a stream refund, go to purchase history, click I have a question about this purchase and use the message above. dont do normal refund process as will auto decline @proud galleon
THEY JUST UPDATED THEIR WEBSITE THEY ARE GOING AHEAD WITH DEVELOPMENT!!!!!!!!!!!!!!!!!
vanvans mom just updated their website they are going to give head
Steven is cooked. Labor and Wage Violations, Fraud and Asset Protection, UCC Liens, Fraudulent Conveyance. Intentional Wage Theft. Wire Fraud and Crowdfunding Fraud
(Up to 20 years in federal prison per count) lol
PAX DEI clan Ravengate is recruiting PVPers. Love it or hate it, we are very active having plenty of fights. Check my bio for links.
He will never be caught he is always 1 step ahead. Master Steven the Creator.
I think steven made the massive mistake of having other people take out loans which he is the guarantor for. But just because he backs the loan up doenst mean he still holds 100% control. I think too many people got a say in the project, A or the ''board'' had to be formed and everything went to utter shit. But despite my feelins and opinions, i dont spam steven with the most heinous bullshit. Relax, wait. Trust, but verify his claims. If he's guilty, then roast the shit out of him for lying all these years. These bs posts contribute nothing to the convo
Steven that guy is now in Moskau being protected by Putin
"To ensure we can speak clearly and thoroughly about what’s next, we’ve moved our upcoming Development Update on Twitch to February 13, 2026 at 11:00 AM Pacific." is this still happening?
Oh sweet sweet summer child
And here I thought there were no reasonable people left on here.
All these people doing Chargebacks like nothing, you will find out the hard way…
What went wrong was making the game in California they should have had most of the general dev work done in china ideally or even Poland would have still been 3x cheaper and just had pr and the ceo in the states
gay people arent allowed near putin
Got my refund. I hope this game one day becomes real but at this point I’m going back to WoW and fellowship
Can we get a refund on our alpha access? I bought it thinking the game won't be subscription until after launch. I don't want to pay subscription fees for an alpha
I kickstarted this like 9 years ago, what's the likelyhood of getting my 435$ dollars back?
People doing chargebacks on Steam. Like do they realize that's taking money back from Steam as well as Intrepid? They will ban your whole account.
I'm still playing the game 🤣 till it shut down 😂 and yesterday there was 1700 players playing
they only ban the payment method used, you can add different ones after
For everyone who backed it on Kickstarter or bought it directly from the Ashes website, there’s really only one thing left to do: if, like me, you played for over a year and actually felt that rare MMO spark again, either lock that feeling away as a good memory — or, while the servers are still up, log in and play it like there’s no tomorrow
If you chargeback the Steam purchase, then you are taking money from Steam and not from Intrepid. Steam WILL close your account due to this. So dont come here whining when they do.
Drop the link
Please share the link i see FA on the website
-_-
what the hell happened?
a gay guy scammed us O.o..
I have finally defeated the final boss, the steam refund. Took many attempts but it has been defeated.
anyone donating a shield and a sword on tenok? 🙂
Now all hope for a decent pvp game is Camelot unchained. Times are truly fucked
GTA 7 will come out before Camelot unchained
@idle siren You might as well give us some more cryptic breadcrumbs before you disappear into panama
Just got my refund. Fuck you gay Jew boy AMNNNHH
Mobs are bugged on Resna, won't attack unless you are melee range. Someone sneak back in and reset
sell game to community
after 3 personal requests and 2 normal refund requests, they still wont refund this game to me (with 86hours playtime) 😭
How did you guys convince them? tried to explain and confront them with the situation. But there is no chance...
Don't ask for a refund directly cuz it gets automatically rejected.
Ask a question about your purchase and then request a refund once u get connected to a human
" Make sure you do the following:
In the steam app
-> Help
-> Support
-> select Ashes of Creation
-> Select View Reciept
-> Select "I have a question about this purchase"
-> Now you have a text box where an agent will manually look at.
Make sure to include the following subjects when you explain that ashes of creation is a broken product&promise:
"Broken product and Abandoned early access process"
"Studio closure" (include date),
"Abandoned Early access product"
"Loss of Product Viability"
.... also if you live in EU you can refer to the EU consumer protection law, that digital content that is not delivered as agreed, or that becomes non-functional due to discontinued development, is considered defective and should be eligible for refund.
Also make sure to mention that If this matter cannot be resolved through customer support, you will proceed through the EU Online Dispute Resolution platform.
Good luck Joe and everyone else."
It doesn't work
Oprah is buying Intrepid, game coming back full force soon
Lol I got messages from 5 different steam reps before they closed my ticket telling me no
“When i dreaming”
Actually, it can work. I just did it.
even if everything goes good and you recover everything after this shit this game is done !! for what did you declare instead of waiting to have the results legaly you ruined your own creation !!! gj and good luck @idle siren \
How tf are servers still up? Who is paying for them 🤣
Nioh 3 released.play that instead
Anyone wants to do raids together?
So.. when is the game comming out?
Its probably paid for the month. might shut by march. depending on how they set it all up
do realise servers are highly unlikely to be paid for on a day by day basis lol
@acoustic stirrup I heard you dropped some sugma
Discord is still up??? O_o
the game looks like shit.
how do i get refund?
ANY NEWS?
just checking slowmode timer
Servers down yet?
I had the pleasure of playing this game, I don't regret the money I spent on it, what's more important is that I had fun, when it comes out again I will play it again - I just hope it will be better made because the game looked like someone was working on it for 1 year... or the whole gang of developers just took money and nothing moved forward
IDK how people are getting refunds on Steam, all I get is "we can't refund because you already played more than 2 hours". Feels like people are just jebaiting here ngl.
Keep trying, they’ll take pity and give you the refund. Tell them that’s your child support money.
As doomy and gloomy as things appear, have hope and faith guys. How we're all feeling is nothing compared to what Steven is going through.
Until we get the full story, I think we should reserve judgement. @idle siren Stay strong.
its all about the approach
I did ask questions about the product and talked with a a human orignally they said they wouldn't refund my purchase but they instead ina show of good fatih gave me steam credits equal to what i paid for ashes.. if you do get refunded don't expect it to go to your card but rather your steam wallet steam support honestly goateed. ask for steam credits instead its alot easier for them to give you steam credits than it is to get the money refunded to your card. but for the most part if you are not within the refund policy terms its gonna be a slight fight they may refund you a steam credit amount but actual cash to your card thats another story entirely.
I even escalated to senior steam, and still refused to refund.
may i ask what kind of message you send to steam?
Wow my steam request was denied I only played 550 hours
@idle siren Hi, I'm one of those who still plays the game and believes that everything will work out for you, but I have a request. Please restart the servers, they are very ill. I think you have contacts who can be asked about this....
He has “no control” of the game and doubt the “board” will listen lmao
Shes daed, Jim. Im a Doctor, not a MLM scam artist!
Hey. Im a lawyer from NJ.all those effected file a complaint with your states attorney generals consumer protection division and report crowdfunding fraud to the FTC at reportfraus.gov. keep your eyes open for class action lawsuits. I am sure ambitious big law firms will be filing suit against intrepid (30 percent contingency fee out of millions). Hell ide even sue the ceo personally to try to pierce the corporate veil for a judgment against him. Once I find a reputable firm to file my suit with I will share here. Good luck everyone and let's punish those who broke promises and committed fraud.
At least 3 employees have already filed suits
I wanna go after steam for my refund. Cause honestly I should have been able to file a dispute with my card and get my money back by now, but because they are holding my account and library hostage, i can’t. This is ridiculous. Hell, half my money spent was from my wallet balance. Plus I’m just gonna end up spending it on games on steam ANYWAYS. So it’s not like these assholes aren’t getting their money still.
I want my god damned money back, @idle siren $50. Hell, I’ll even take $30. Cause this shit shouldn’t be allowed to happen.
we all had the rug pulled from under our feet. you can keep playing like i am, or move on. we all have more than 50 dollars worth of entertainment out of this game. a tank of gas and lunch cost much more than 50 bucks. i pick ride it out until its off for ever.
Just waiting to see when the lawsuit happens. The kickstarter said it would refund if the game failed to launch. Early access does not constitute as a launch. Its a "testing" phase supported by Steam. Even Steam views early access as not being a full launch. So we will have to see.
Not likely, hes not avoiding any lawsuits. He even claimed hes going to file publicly. Plus the odds are he didnt sell it off directly, more like his contracts from creditors allowed them to exchange for preffered stock when debt wasnt paid. My theory is Steven seems to be quite confident in the hints hes been dropping. Hes either completely delusional or the board did something that would give him an edge. I also think him resigning when he did was a calculated move to assist in his legal fight. His statement was clearly made with counsel and defines some matters. My best theory at the moment is the board weaponized debt and violated fiduciary duties. I think the steam launch was used against him. If money was an issue there were other options they could have tried, selling cosmetics again, a sub price, etc. They didnt try any of that.
@elder wraith My point is they could have tried other financing options prior to the steam launch or alongside the steam launch to "in good faith" try to keep the company afloat. Which is why if the steam release was the boards idea (Steven previously had no intentions of bringing it to steam until after launch) then I suspect they used the steam release as a pass/fail marker so they could claim the company was insolvent if it failed by their standard. But did they try everything financially to keep it afloat or just decide to shut down or partially shut down (100 layoffs) to benefit the company or to reduce the impact to the board members bottom line. If this happened its a fiduciary duty issue.
steam giving refund so game is fu=cked
steven come back ? @idle siren
I've got rejected for the refund 3 times already. They wont give me my money back no matter what on steam. Just so you know
Introducing more cosmetics won't help if they're unable to make payroll. This game had many disgusting paypiggies but not that many. The steam launch was a hail mary and it failed, not to mention that this shutdown happened before the 60 day steam escrow elapsed. He didn't 5Head this, he's a fraud. The board took over because he didn't pay his debts, nothing more, nothing less.
at this point in time idk why they have a active discord for the game. they wont publish any info and all people are in here are speculating and talking mad shit about the current situation that hasn't had any real info given except they can't pay there people and people got let go and some guy we all hate quit instead of fighting for his company...
did steven make another statement?
Stevens a jackass tbh
If they did any of the stuff you mentioned the game would have been shit on. I think they hired too many people that they shouldn’t have hired. We have Indie games coming out made with teams of 5 people. They didn’t need 200 plus employees. It makes sense that they ran out of money.
@idle siren Howdy Sir, I ordered one of the shirts on Amazon that that 310 nutrition is selling, but I ordered the one that said "Project Anvil" across the bottom but got the regular one instead.
How should I get that corrected??
PAX DEI clan Ravengate is recruiting PVPers. Love it or hate it, we are very active having plenty of fights. Check my bio for links.
Damn this was rugpull of the decade🤦🏽♂️ had faith and wanted to get this game too. Feel so bad for everyone who spent their money on this man🤞🏽
@idle siren server are starting to act funny can somone ddos this shit so the server can reset?
If servers are down, they wont start again
Should i buy this
ofcourse. buy 2 copies. best game ever
100 Pregnant Chinese Men Upon Your Family! 🫃 🫃 🫃 👲
Start new life in Mexico.
Got mine back, mention lobby time when servers were down when the game came out counted towards time ingame time (which was like 24 hours for some), which is diffferent from Steam's return policy of amount of time played, link them an article etc.
Mention the rug pull and the WORN act and that you'd like a refund.
You are assuming that everyone had $50 invested, some of us had way more invested. Also, lying to everyone just to cash in on them is illegal behavior and I hope they are made to pay for it.
are the servers actually down now?
in all seriouness what is a good mmo that isnt the typical wow, gw2, ffxiv? looking for something refreshing to play, maybe some good pvp and some great pve
They sit and keep silent about their entire office
It would be fair to refund those who bought the game at least on Steam?
was this the Bridgerton MMO?
Albion Online
LOTRO 
currently the server is in such a bad state mobs can't move skills glitch pop has dropped off maybe 70%. the server needs a reboot badly and nobody around to do it 🙁
Game ja dead what do u expect
Steven can you CashApp the 100 I sent you for the cancelled MMO?
Zelle me my money
@idle siren when can we expect news this is painful lol
For those who pre-ordered through their site, i know some of gotten refunded, but where did you go to do it ?
Im looking forward to the dev talk on the 13th
Like bro you guys didnt even slow roll and try or re-open the store selling more stuff to fund it like storecitizen? Just full force, blindfolded, MAX payroll at 100 mph into the brick wall of immediate shutdown? (also 6 hour slow mode? even how youre handling this in discord is lame)
So let me get this straight i paid for a game 3 weeks ago the devs abandoned the game and steam wont refund me because i played 14 hours
where is this guy getting "updating the website" from?
I managed to get mine back 😛
hahahahaha I fking knew it was a scam from the start
The only question i have, why the heck they cant give an official announcment what is happening ... Thats so childish shiiit
No employees left to make such an announcement, and @idle siren quit
Steam is refunding everyone now.... They froze and held the funds (edit I got a full refund into my steam wallet with 60+ hours, cannot reply due to 6 hours message cooldown 🤣)
I hope other company buys the game. I really loved it!!
depends on the hours, they refused mine and i talked to a real person, i have almost 300 hours
they denied everyone I know so far.
that's not true.

Incidentally, after all this time, I would be surprised if the market didn't react decisively. Gaming teams have been betraying the trust of buyers for many years, but Ashes has exceptionally disgustingly written itself into the top 3 rug pull scams. Incidentally, it's not a small amount of money that an immigrant is enjoying with his dear husband somewhere outside the US. I understand and appreciate our current consumer society, but couldn't a mega-corporation speak up in defense of consumers? It's not the 40 euros that will bankrupt me, but the fact that one or more people are getting away with it again with impunity is unbelievable. Has there been a market blacklist issued in relation to Steven since then, or anything? Nope. The Steam sales button has been removed and hands are washed because the god of policy always wins. At the same time, I hope Steven and anyone else who may have been involved in this process will spend this money on a wreath.
How could Steven do this 😫 😩 😭
Well, Steam refused my refund requests 8 times in a row, I'm done with this... #scam (I played only two weeks)
Yep, we all got taken and nothing we can do about it
@idle siren Try restarting the game servers; many monsters are having problems.
Bro, you are in denial.
Steam block refund for somes peoples ... idk why
arrest steven and put him on trial
of 
bro i just wanna say fuck this whole thing. I was excited for a game for the first time in a long time when i bought this on steam and i played the hell out of it. The world felt alive to me and the players were awesome to interact with. its not even about my money ive been robbed of the hope i had for this game. I hope the "Board" gets the worse karma that can be thought of. I wish the worse on them and i hope that some type of legal action comes down on these assholes. there was no valid reason to pull the plug, Leaving the company over a disagreement is childish as fuck. "oh my steak is too thick and my lobster too buttery kill the game." sorry for being over the top about it but damn man i finally found a game that pulled me away from world of warcraft and now i have nothing because wow doesn't feel the same. so heres to hoping these assholes get burried in a pile of debt and lawsuits and can never recover. FUCK this sucks.
Since the new company taking over making it into a gatcha game with a dozen monthly fees, are the backers allowed to sue due to the new direction being against what we paid for to back? No on signed up for a Gatcha game. <@&542059693779058748>
Thats so sad. Try OSRS, trust me and play it just for 1 week. You will be addicted to that mmorpg. Fuck graphics, the game is ultimative 👍🏽
Do not do business in california, or with californian peoples, they cost too much and are corrupt
Steven become corrupted and now have alot of stealed glint
Which company purchased the studio? The last transaction to sign over the company was to a lady that was the head of the MLM that steven used to work at. Its all shell companies to keep tricking people that this wasn't a scam from day 1. So the company that now owns the studio is ran by another MLM executive. Also no company purchases a company to shut it down right away.
Steven removed the 😇 emoji from his name now that the sham is up. Will he add a 😈 next?
well everyone I think ill head back to Albion online and start a new NA account just for the GRIND of it!
It's already Monday today, but they still haven't come out to explain. It seems that this project is really dead in the water.
Get them bologna nipples outta here!
Someone try get his money back?
When is the January development going to be uploaded to their youtube account? i missed it this month
When is game drop?
check out chronicles of elyria. If the case is won it can be sited for the case for this game.
are we getting refunds
Maybe drop dead* is more apt. Right now my dude
Thanks for ruining every early access game for me 👍🏻 I will never be purchasing an early access game again in my life, I’ve refunded the ashes of creation charges and wish the best of luck to these terrible scammers. RIP Bozos
@idle siren why are you threatening to DMCA people who out that you sold your house to your husband? Asshole. LMAO he sent a privacy request. Fuck you Steven.
i reset the servers for you guys should be good to go now
Hahaha, sadly that’s not how it works. She put out a lien saying that in the event of forclosure she got assets. But the banks he had loans with get the assets first, so it goes all the banks, all other financial institutions, higher percentage shareholders. She didn’t have that high of a percentage so she probably won’t get much of it.
Two lawsuits has been filed against Intrepid Studios
holy fuck wtf is happening i stopped playing anyway as mmos are trash now anyway
so 1 game ruined your support of EA games forever? damn your fragile AF
Hello all
Hi, welcome to Dead Game.
N
The refund over the steam support homepage worked perfectly fine, just dont go the normal refund way, write a text to them and you get it in 24h
Yes refund works good. Make sure your don’t ask normal. Go to “I have a question regarding this purchase” and it will be review by a huma not automatically replay based on time played
What do you mean?
it still did not work for me. i am in this chat just to see if i can find a way to refund
Are people still wasting time in this chat lmao it's sad af to see don't be in it. It's dumb have faith yeah but don't cling on to it like a desperate hog looking for food @woven kettle
Ps Steven and the team had good intentions don't be a fucking hate group you morons, go for the board he said that stop being the Heavy r word
God bunny is correct af listen to that mf
People are ignorant as fuck now and they have no patience or hope of anything any dog shit rats who talk shit about Steven and the squad WHO GAVE THEM THIS GAME are worthless in my eyes 50 dollars for a game you prob put 100+ hours into meeting new people making friends etc it's well worth it even if it shuts down it's about the enjoyment you have with it
Mind you. Money cannot be taken to the grave happy memories can
So for any haters eat my 5 incher cause I have time to waste dumbass DURRR @tame jackal I enjoy watching people break down cause they didn't get a game they wanted lmao your reading the nonsense @past bolt . Just saying yall are silly. @past bolt also your roles prove why you're upset. You spent a fuck ton and now you got fucked. That's on you goofy. Ignore @grand raft just a smelly mushroom you still a clown though you doing it to. It's Saturday. You don't have a job ik that and your biggie.
This editing lmfaooo
We all in this 
bro i just wanna say fuck this whole thing. I was excited for a game for the first time in a long time when i bought this on steam and i played the hell out of it. The world felt alive to me and the players were awesome to interact with. its not even about my money ive been robbed of the hope i had for this game. I hope the "Board" gets the worse karma that can be thought of. I wish the worse on them and i hope that some type of legal action comes down on these assholes. there was no valid reason to pull the plug, Leaving the company over a disagreement is childish as fuck. "oh my steak is too thick and my lobster too buttery kill the game." sorry for being over the top about it but damn man i finally found a game that pulled me away from world of warcraft and now i have nothing because wow doesn't feel the same. so heres to hoping these assholes get burried in a pile of debt and lawsuits and can never recover. FUCK this sucks.
It's entertainment for me to see the mental gymnastics people go through to explain why this project might still have hope or how they believe im Steven. You'd think MMOs attract boomers that should not be so naive but I guess not.
bro you're literally here wasting your time
Cuz i feed on tears of coping uncles like you. absolute entertainment
Dude, you keep insisting you’re not crying, but from the way you talk it’s obvious you’re the biggest crier in this entire channel. If you want to cry, just be honest about it — no need to act tough and then turn around and accuse everyone else of crying. 50 dollar is not alot, ask your mom to sell her night to some street dude then you earn it back with no issue
what game will live longer aoc or nw?
Hi,
I understand your eagerness to refund this purchase. However, we have closely reviewed your request. Unfortunately, your purchase does not qualify for a refund as it far exceeds our refund policy.
To ensure future eligibility, please submit refund requests within 14 days of purchase and less than 2 hours of playtime.
Please review our Refund Policy and Common Refund Questions for more information.
Steam Support
AC
tried your method. 88hrs of pt..
Exact Same answer with 84hrs
Just keep spamming them with refund requests put in like 20 tickets a day until they refund or ban you, either way you'll be doing yourself a favor. If a live service game shuts down within 3-6 months of being released on the platform they should 100% have to refund their customers. Such a load of bs.
Edit: Otherwise they realistically become complicit, fraudulent sales trying to pump consumers for cash just before the game gets permanently shut down.
@ancient egret I did not provide any misinformation, learn to read you utter fucking ignoramus. I stated an opinion about what I think they "should" have to do.
714 hours didnt work either lol
lol what utter bullshit steam legally dont have to give you back shit them giving you a refund after the 2 hrs played or 14 days bought is only cuss steam is awesome stop spreading missinformation
@covert dove yes you did provide misinformation you said they would become complicit, fraudulent sales trying to pump consumers for cash. and that is fully wrong
did you guys go through the normal refund or the help request ( you will get to a real human not a bot ) ?
i got my refund today on steam
Steam told me to contact the game's support team to address my issues on my refund request
Contact what? Defunct games support that laid off all staff members?🤡 🤡 🤡
WTF is on their mind
To everyone spamming refund requests:
The definition of insanity is doing the same thing over and over again and expecting a different result.
If you use Steam’s automatic refund system, you will also receive an automatic response — meaning the standard limits of 2 hours of playtime or 14 days since purchase apply.
You need to submit a manual support ticket for it to be reviewed by a human. In addition to the standard 2-hour / 14-day limits, Steam does allow refunds in exceptional circumstances, such as this situation with Ashes — so go the manual route and write a proper explanation.
A hot tip:
Google
“steam refund ticket ashes”
I knew steve was just another cocksucker
Yep
Literally

Yooo, is it true steam pulled funds for being a rug pull game
I got my refund. See ya'll on the other side.
I still think Ashes looked neat and played kinda okay, but....yeah.
Anyways, much love. ❤️
W steam
Steven is going to get all the 🍆 he wants in prison. It just won't be consensual 😂
Is Sony buying yet?
The owner is 100% a coon lover with how fast be abanonded this game
Are people getting just the base game refund? What about the 24$ mounts ect.
Why refund? I'm playing the game right now and having fun.
well we all got mugged off .... i wrote to steam i played 2 week with the game and than this hapened ... still didnt get a refond bec i dont qalify for a refound xd
how can everyone gets their refund and I can't wtffffffff
fbn goo,kpo hgk'0 mijrrkloy/ jmuxb5n4t
finally a message I can get behind
We've been bamboozled yall. Take the L and move on
is the game still dead?
Downloading ArcheAge Classic right now, lets see if its fun for a couple of months. Anyone has experience with it?
Intrepids has no money. Steam has frozen their funds. Even if intrepid wanted to refund you the money they couldn't because they don't have an
Wait were shutting down? Damn New World lasted longer than this
Hey Guys Im new to this. Anyone want to group for some activities?
But im a coon?
Is this game fun? Thinking of buying it on steam
As a paying customer and active player who has participated in all phases of Ashes of Creation, I want to express my concerns about the current situation. Many players, including myself, feel that we are left without clear information regarding the game's status. While I understand that NDAs and internal agreements may limit what can be shared publicly, as customers, we have a reasonable expectation of transparency, especially given our investment in the project.
Even if there have been issues in the past, it seems unlikely that anyone involved in the finances would destabilize something that has been maintained for so long, only for it to crash overnight. We deserve some insight into what’s happening.
ps; I'm not interested in meme quotes or trivial responses. I’m looking for straightforward answers that address the ongoing issues and their results aka answers suited for adults.
this is probably the best bait in this discord in days 😂
RIP my granny she got hit by a bazooka
@idle siren
thx for trying
i want impossible things: i want my money back.
how to refund this shit on steam?
Steam dont give refound because i play more than 2 hours ........
@idle siren You gave us so much hope that AoC would come out that, because of you, I haven’t played an MMORPG for 10 years while waiting. Not being able to carry the project forward might be acceptable, but killing the game I waited for 10 years is not ethical at all. I hope we cross paths someday.
Bellular posted a vid 19 hours ago that explains a lot
To get a steam refund, don’t use the automated system. Reach out to CS (real person) and explain the situation. I got refunded 24hrs or so later.
tryed that now 5 times always denied ;/
🤡☝️
send nudes
So all its left are only ashes now? 😂
(Ashes of)² Creation
@idle siren how is game going? Any updates?
no problem, there are about 2 million games to play for pc. Given I played about 100 of them there are still 999.900 left to play. Stay for the discord tag if you like it but I will leave now. This became a meme cave of sad people. Enjoy! and see you in another world (maybe not Verra...but Etheirys? Azeroth? Tamriel? Tyria? Arkesia?)

Steven just pump and dumped you
Is the board present in this discord server?
im not refunding, i hope my money goes to drugs for someone
you gotta get out more bro
Hey everyone, I just want to say this with respect and honesty.
Right now, we are unable to share any information as we are receiving this information at the same time as the public. If any official updates come out in the future, they will be communicated through the proper channels.
But in the meantime… there’s no point in constantly fighting, insulting people, or arguing over things none of us fully know. At this stage, it’s honestly like crying over spilled milk.
Many of us moderators are still here because we spent a huge amount of time supporting and moderating this Discord, and it genuinely hurts to see everything go downhill. We care about this community, we always have.
That being said, at some point, it may come a time when we also step away.
So please, for everyone’s sake: stop the insults, stop the toxic behavior, and stop attacking people. If you want to move on, do it peacefully. If one day things improve and the project returns, great. If not, life goes on.
Let’s keep things respectful and move forward.
Thank you.
can the source code of the game just be given out for free and let community people take over it. thank you
Pretty easy to get a refund, youtube "Ashes of creation refund"
TY chat gpt for the refund 200hrs
everyone should just spawn this with their one message per 6 hours: can the source code of the game just be given out for free and let community people take over it. thank you
Hi guys,, I just found out of the terrible news. How do I get a refund on Steam? I'm already past their limit for the playtime hours with their refund policy.
Why was there still no announcement about the total layoff? Why did steam need to come in and disable the purchase of the game? Any of you couldn't write a single announcement here?
The mods cant be blamed at all.
Anger is understandable by all means, but it should be directed towards the right people. So yea, thanks for staying around incase you guys do happen to get an ealier info update.
Anyway, its ridiculous that its been over a week now, with pure radio silence from our dear @idle siren , who even happens to be online right now. Crowdfunding so much money, and then heading off with such a small notice is just shameful.
I think the manor in which everybody found out about the downfall of AoC has caused this situation. Had there been a proper/official announcement in an announcements/news channel or something like a pinned message from Steven, it would have been much easier to digest. The fact Steven posted a random message as his little "announcement" which then got lost in the sea of messages, the only way most people saw it was from a Twitch streamer or a shared screenshot of somekind. It simply makes the vast majority of people wonder why and what the hell is going on. It's a complete shambles.
I'd like to offer 8mil for the project and its assets
I’ve submitted 8 requests
All denied
nodes 3 wen
I have 4 requests in, all to real people, all denied. Even cut and paste on someones elses request that suposedly got them a refund... nope!
Don't suppose there's any hope to get money back on kickstarter backers got 435$ with them :S cant believe the dream is gone
what going on with ashes of creation?
dead as fuck
returning to "Ashes"
Or just post it as part of your message...
i just find it crazy that both New World and AoC are pulling out like this when they are both good game
Is Steven top or bottom?
They don't maintenance the servers and the mobs don't get aggro, so now it's time to explore the map. Stop being such crying babies and start playing the game.
are the only AA ps that are played currently classic and rage?
@fuppo :(
We dont know all the details. If you've been following AoC for years. You should know and see the passion he had. If you honestly think he was trying to scam you. Then my reply is, you dont know what a scam is. There's been plenty examples of that. AoC wasn't that.
refund that and get crimson desert, coming next month lol
Keep my money. Honestly, it was worth the time I had in it. #midnight #sigh
soooo what game do we play now 🙂
Wait the game is shutting down? Damn that's a huge let down. I was actually kind of excited for this game. Oh well another piece of shit trash to add to the pile due to incompetent dipshits.
Ummmm, who wants to tell him?
probably from a legal side his lawyers are prob telling him to stay quiet
Is there a way for me to get a refund on my $400. I used paypal back in 2020.
anyone making a RIOT mmo clan?
I forgot abnout this project coming
I never got the chance to play 🙁 is it really shutting down?
why was kiras latest video removed what exatly did he say?
Who knows. The entire team quit.
*was fired
not telling the commnity that theres a board, after collecting crowdfundingds, then deciding to lesve the ship 2ish weeks after the steam releaseö yea my guy, id say you catch up on the definition of "scam"
Kira just proved on documents that Steven took blue chew to keep his cock hard wow
someone remake shattered galaxy
@everyone nothing really... just giving you the discord ping :)))
I got a refund for mine threw steam but for whatever reason they wont refund the gift version I got for my friend only difference was 10hours I had 40 he had 50 ive tried multiple times and they wont but if you bought it or yourself then they should as long as you get ahold of actual steam support so just keep trying i submitted 12 request threw automated system and then tried 3 or 4 more times with an actual peron and only got 1 refund to go threw so just keep trying lmao
@idle siren Can i have my money back plz?
Fuck riot and their gay LGBTQ activist, soygoy employees.
this wasn't the Bridgerton MMO? where can i get a refund
so is this game done?
the game is gonna be town sitting and afk simulator I just know it
think im gonna play Arrcheage Classic now for a while. seems fun so far
Join Butt Plugs Anonymous!
well seeing as I cant get a dang refund and I know players with more hours have gotten theres I think the question is - is it still worth waiting around for anything to happen or should I call it quits and just leave a dead game
SO I WILL NEVER GET MY TEDDY BEAR MOUNT?!
No. This was a social experiment for how many people will fall prey to hopes and dreams and spend money on an idea. Otherwise known as a SCAM
are the servers still up?
Yes
Was the Game Sold?
Yes, there are strong indications and reports that the company was sold or its control was transferred:
Private Equity Sale: Reports from sources like MMORPG.com and investigative YouTubers claim Intrepid Studios was sold to a private equity firm months before the shutdown.
As AI answer
why are you so insecure? may i can help you to overcome your fear?!? it's sad you're living such a hatefull life man
I don't see how they (and by "they" I somewhat mean humanity) can throw in the trashcan 200kk $ of resources spent in development like that.
I mean this is crazy.
I don't even care for myself, i had a good run (a few hundreds of hours for 40 bucks is worth for me), but there is something "wrong" on wasting money like this. The game has been done, now somebody "has" to use those assets. I don't care if they turn it into a trash pay2win game that i won't play, but wasting money like that is not right
I edit here or i have to wait 6 hours:
according to what i have read till now they used do pay around 800k $ each week (and if you consder they had 200+ employees the math works). That means 3.2kk each months, 38.4kk $ each year. Around 200kk for all those years of developement.
P.S.
I said 200kk, not 200k @proper fiber
From all of this, the real winners are the developers. They’ve contributed almost nothing for such a huge amount of money. I’ve been using Unreal Engine for many years, and I honestly laugh when I hear how much he’s been spending per year on developers, because this game could have been made for one-tenth of the price maybe even by 2–3 highly motivated developers in about 2–3 years. I blame the director: he should pay them properly, not treat them like they’re worth their weight in gold. The developers should be ashamed within the UE community.
You think there was only 200k in development? I wish that was it
Is the game unplayable now? Can't sign in anymore
Edit: my bad ,it was steam auth issue
I just bought this game. It's great! How long untill we get a server wipe for the beta or something?
Huge update just now via steam ! New map
NIG
why is there so many brain damaged people in the questions channel lol
Nobody gives a shit what channel is what anymore lol
One question: Can I get my Scarab Mount for PTR test?
I feel like they answered like this for me not to send ticket again 😂. We are investigating this issue further.
As soon as we have more information, we can update your ticket.
Steam Support
Christel
How does the future looks like? Any offical news?
No .Full Silent
Future? You eat too many Jellybeans sir. 
it's a waiting process now, annoying as it is
After that i got refunded so yeah they are investigating cases and issuing refunds "steam side"
my refund was denied on steam sadly enough
What happened???
Server is close? Or continué develop?
LMAAAAAAAAAAO
What did u say in your ticket?
Do we get a refund or is steven using our money to buy his husband a new cock ring?
hello, i just purchased the game and everyone is spamming "game is dead" in world chat, they are spamming more than any game i have ever played. can the devs please do something?
Devs? what's that?
There are no devs. They are shutting it down
devs has been fired. they stoled our money
Hey guys just bought the game. Where is everyone and how do I get my mount?
Where you found this?
New investors are securing players 🙂

ill add ashes of creation to the release of star cititzen. sometime in 3021.
I'm continuing to play🤗
im confused is it canceled or noot
i heard EA is buying intrepid. can anyone confirm?
Did we get a server reset yet? Where the fuck are my fish steven?!
Yes that's correct
Future? Bro there is no one left studio is empty
Refunds are not possible ?
Nope, yall got hella scammed
If you are Lucky
Was the game really that far from being a finished product? I understand sunk cost fallacy, but man sure feels like they’re a long way down the path.
Any info if all accounts (including core login account) just get deleted on server shut down?
@idle siren did you personally delete that and ban the guy or was it a moderator?
Youtube ashes of creation refund
lol we have been cooked
Pretty long, they didn't even have quests in the game
@idle siren cool game you have here, what with upcoming dev update?
Bruh how has there been no update yet 
Well, there'll be some sort of update tomorrow. Not necessarily about the game itself but the general situation with the legal stuff
Who's left to post an update
How do you know this
The leaked content creator vid with Margaret basically stated they planned on a big update in March that would raise cap to lvl 30 and unlock the first tiny bit of dual class (you could pick it but it wouldn't affect all ur abilities yet) along with a couple other exciting things. Sad we will never see that content. Feels like the game died around the half way mark
is it official statement?
No it is not.
@woven kettle is there any word if we will get a official statement on whats going on soon or is this unknown?
None I know of, but I'm certainly hoping for one - whenever that will be
Hey guys, when is release day?
before 2020
Anybody got refund after this? We are investigating this issue further.
As soon as we have more information, we can update your ticket.
Steam Support
Christel
When there's a class action, hit me up. Selling access when they likely knew they were killing it is cancerous.
Is the server still up or is it down as well? Just wanna know, not that I'm gonna play LOl. I was just wondering
I was still able to play, 920 playing according to Steam so Servers seem to still be up, although I felt like mobs were not aggroing so the lack of maintenance seems to take it's effect.
I spent 400€ and just started playing yesterday, because that way at least I get something for my money, which I'll never see again.. which is fine. Sure, it sucks, but the money is long gone, it was a cheap lesson. Let go of the grief folks, there are enough games to enjoy. ☮️
if you are ranged none of the melee mobs can even fight back at this point. without a server reboot it is not even really worth logging in. Marketplace is barren pop has probably dropped 50% or more.. sad
Until whoever takes over and runs with this show his or her head, game is down for. Just hope there isn’t some huge fight over control….
my refund was rejected
@woven kettle buy the company we believe in you
i'm playing still
Steven is online, one of the stacks of cash he stole from us must of hit his keyboard and removed his hidden status
stevens simp army
yeh I tried 7 times and my refund was rejected to, the only reason I care so much about my refund is I was given the money for the game and it turned in the biggest SCAM! like urgh
nothing will prob happen, but i filed a complaint via ACCC and local state consumer affairs in australia last week. check your local options.
just come play the original AoC, which is Archeage Classic, it’s free
Can anyone share proof of steam refunding them if you played longer than the 2 hours?
so whens this game coming out
Wait so is the game shutting down? I was planning on buying it
ya dont save your money and find something better
🖕 refund me.
don’t save your money. Buy it.
@idle siren Cmon Dood how long we gotta wait to rise from the ashes
@idle siren wheres my money you damn gay midget??
it was used to buy leg extensions so you would stop calling him a midget 
@grave field if the board took over ownership how can steven be sued for not paying people that dont work for him ?
Labor laws filed against Steven. One of the possible charges carries a 20 year jail sentence for fraud and wage fraud 😂
I'm down a grand kickstarting this game, I only popped my head in here and there to check on the progress waiting until it was done and they dipped out on the game, my opinion they should have just made the game without these live updates and not do a giant alpha which led to server costs, also they expanded the workforce to high up to 200+, should have just kept a team of 50ish as they obviously proved they don't have the management skills to manage 200+ people, they should have done the smart thing and finish the core features first like for example the entire map but instead they focused on the stupid thing that didn't help anything, I would like to say that this was a ocean wide but a puddle deep but it's closer to a pond, I don't think this was a scan I think this was mismanagement mixed with bad ideas on the implementation and roleout of the game, it's a shame really
Ya, i stopped as well. Was going hardcore, then saw player bodies not spawning and mobs starting to glitch out. 🙁
I didn’t care for this game anyways so all gucci for me.
bro im just sad i dont know what to play right now and just want to grind some mobs on my tank:(
Being opposed to wokeness is anything but insecurity. Don't try to gas light me. Nobody is afraid of gay people. We're just sick of the corporate funded agenda to push Marxist theory trash, DEI, and LGBTQ propaganda in every industry. Get used to this sort of pushback btw.
@wispy ruin how hard was Steven pushing it?
Oh no, someone seems to be in the closet. Come out queen ! We all love you. don't worry !! 
Steven kept swapping the Unreal Engine being used. In my opinion this is what broke the company. Constant reworking.
Now this was either intentional or horrible management.
Steven absolute con artist following this has been hilarious haha
Finally got my refund
Are servers still up?
Hey @idle siren ,fuck you
Hey how's Ashes coming along? Can't wait till full release!
how
I can't see the info, do you have a link?
so now who will develop this game? steven lost his permission to the game
we dont know who, when and if at all, but some have faith and hopes, others cope in the worst way you can imagine and hate only.
Being opposed to anti-wokeness is anything but insecurity. Don't try to gas light me. Nobody is afraid of straight people. We're just sick of the corporate funded agenda to push Fascist theory trash, MAGA, and homophobic propaganda in every industry. Get used to this sort of pushback btw.
how do I get my money back 
just got mine back 🙂 at least from steam
how did u do that? i got it rejected
I LIKE THIS GAME 🥳
I still have this… We are investigating this issue further.
As soon as we have more information, we can update your ticket.
Steam Support
Christel
Hello my wife and I purchased this game a few days ago and everyone keeps chanting that the game is dead. I am seeing less players daily. Everyone keeps laughing at me every time I ask about the state of the game, what is going on here?
Company close 🙁
It’s GG, buddy… make a refund request on steam, maybe you will get your money back.
Can we turn slow mode off now?
Ths main creative directive resigned and then all other senior developers did the same we are currently in fall out mode as development of the games "future." Whatever that maybe is unclear, what is clear is whatever happens now is the game that was being developed will be drastically
Different from what was shown. In short all shit here fucked try to refund while you still can on steam if you didnt buy off steam and instead kickstarter funded it youre doomed kiss that money good bye. Anyone thinking theyre gonna get a refund from kickstarter good luck that is very unlikely to happen and if it did happen it aint gonna be instantaneous youre looking at like 1 to three years before ya see that occur. Anyone hoping for a class action law suit any smart lawyer will argue technically the game had a release on steam and did honor some backed goals but the game was shut down before they could commit to all those goals meaning they arent to be held liable because techncailly the game did "release." Good luck o3o
STFU
Sigh Had such high hopes...
Seeing people type x y z about the game and being berated, turns out they were right all along.
I funded the game on kickstart 2017, only 40 bucks but I am sad to see what happened.
Has anyone else sent Steven a postcard asking for a refund? 4955 Rancho del Mar Trl, San Diego, CA 92130
Come play NEW WORLD instead ashes
Is there a way I can get my refund from Kickstarter and other items I brought? Thanks.
Cant be worse than stevens rugpull time to invest on this!
Go take a walk with her will be much better time invest in together
Nope! You got scammed. Take it on the chin and learn from it. About all you can do
Yes, create a time machine and go back in time and don't buy it.
tell us if its pay 2 win or not. thats all people care about
Still no news?

Game was ass idk why y’all are mad
The money the time and the hype
Hi everyone, any information about the game? Will it be shutting down or will it continue?
Steven continue an other mmorpg use your money for him
You guys can join us on Archeage Classic, the game that AoC aspired to be. The only thing that is different between the two games is that everything works on AAC. Come glide with us!
we just dont know, but the discord and the internet is cooked and into negativity bias, hate, speculations, racism, hom0phobic, antisemitic and all worse coping mechanism you can imagine while accusing everyone still playing and having faith and hopes.
They rant about MLM and try to make you use their referrals in a low budget game or play themeparks and some asian p2w games or on private servers moderated by russians and still p2w or massive favoritism. Good luck with that.
Released on Steam: To avoid having to refund their kickstarters as promised if game never 'launched' (even though not legally required to refund, this does technically make it a steam launch)
Intrepid Studios shut down ~52 days after Steam Early Access launch, all 250 employees laid off without final paychecks/compensation
Steam monthly at month-end. Dec sales hit late Jan 2026. Jan 31 all 250 laid off & Steven resigns
No Real Board Until Late 2025: Claimed solo ownership since 2015 founding
Debt ownership of Intrepid Studios now belongs to Karen Boryeko, known co-founder of pyramid scheme
Steam Launch: Rushed EA Dec 2025 potentially for quick cashout
House Transfer to Husband: Sold $5.5M home to husband Nov 2025 then sold the house again
"Game is funded to completion."
"No matter what hell or high water game will be finished."
"There will never be a board.
I have 21h in AoC on steam, do u think they refund me coins?
Patience gamers the phoenix will rise from the ashes. Karen will be vanquished and Steven will return as the rightful king
what time is the update livestream on the 13th again ?
Then wtf are you here for. - you know you lying 😆 you commented in a discord made for a game you don’t like. Lmao you took your own self out with that.
I'm not MIGA, I'm not into making Israel great again, thanks for your 2 cents though. 🖕
Ok zionist
Is the server still up?
I hope EQOAnostalgia defeats wokeness before the discord burns up. Humanity needs a win.
Anyone on Lotharium Server and wants to run some crates for Gold? You get so good Money per run and no Gankers since weeks!! 😊😊
@willow forum @woven kettle Could you please restart the server?
Funnily enough, I wore my AOC Make MMO's Great Again Hat when I went to vote

We cannot
Stop being a dummy, dummy.
I got this, and it’s taking ages … We are investigating this issue further.
As soon as we have more information, we can update your ticket.
Steam Support
Christel
Pretty sure the house thing was debunked by a content creator recently.
Did the people who shelled out thousands on kickstarter ever get to play DND with Steven in Vegas or nah
how can i get a refund on steam? i opened a ticket and got declined with the explanation that i played for 2hours and 50 mins but i heard many people got a refund even tho they played longer than me?
Navigate to steam> help>steam support> games, software, ect> click AoC> VIEW RECIEPT> " I have a question about this purchase"> copy paste.
Dear Steam Support Team,
I am requesting a refund for Ashes of Creation due to extraordinarily circumstances related to the sudden collapse of the developer, INTREPID STUDIOS, as of Feb 1, 2026.
This is not a standard refund request based on gameplay preference of dissatisfaction, but a report of a broken promise and an effectively abandoned Early Access Product.
Reason for this request:
Studio closure
It has been widely reported that Intrepid Studios has ceased operations. Senior leadership has resigned, and the development team has been laid off, with WARN Act notices issued.
Abandoned Early Access Product.
Ashes of Creation was sold as an Early Access title with the explicit promise of continued development and future delivery of core features. With the studio dissolving, development has permanently halted , and the advertised product will never be completed.
Loss of Product Viability
Without an active development team, the game's servers are expected to shut down or become non-functional, rendering the product completely unplayable.
I respectfully ask Valve to treat this case similarly to previous precedents, such as "The Day Before" Where refunds were issued due to the studio closure and false or unfulfilled advertising shortly after release.
Given these circumstances, I request a manual review of this purchase, as the product is now effectively defunct and no longer deliverable as sold.
how long to hear back from refund bot? i just submitted with 500h 😳
Scars of Honor is free to play, with no pay-to-win 😊
Well, we all got scammed. Steam wont issue refunds. ATP i dont give a fuck if i never get a steam account again. Went through my bank today. Hope everyone gets their money back for this bullshit.
Guys , Epitome New mmo , can be way better 😉 check itd out, cheaper and no scam. Like this shit
@trail adder
So does the game work ? If I log in ?
I tried The Quinfall over the weekend, the graphics gave me a headache 🙁 There is something off (probably my eyes) that just doesn't sit well. Shame, I wanted to enjoy it 🙁
Archeage Classic ftw
oh that sucks, some games just hit your eyes in a weird way and it instantly feels uncomfortable.
Honestly, it might not even be the game itself, it could be your monitor settings (brightness, contrast, sharpness, color temperature) or even things like motion blur / camera shake in-game.
If you ever feel like giving it another try, I’d recommend lowering the brightness a bit or installing f.lux. That app reduces the harsh white/blue light and makes everything way easier on the eyes, especially at night.
Hopefully you can make it work because it’s a shame when you actually want to enjoy a game but your eyes are like nooope
Could try scars of honor
give us your quick elevator pitch on why Quinfall over any of the other giants currently available. I'd like to hear from a player who loved ashes
Why are people cucked enough to keep playing? It is FREAKING INSANE
John Moore.
Great question. And honestly I’m not saying Quinfall is “better, Better, BETTER!!!!!” than the giants.
I’m just saying it’s one of the few MMOs right now that’s actually keeping me logged in.
I’ve been playing MMOs since the early days, MU Online era, Lineage, WoW, all of that, so I’m not the type that gets hyped easily. If a game feels empty or boring, I drop it fast.
Quinfall isn’t perfect, but it’s fun, the world feels big, the progression feels real, crafting and grinding actually matter, and there’s always something to do. It gives me that old-school MMO vibe where you log in and you actually feel like you’re building something.
Now, I’ll be honest, the PvP still needs work and the UI definitely needs polishing, but the devs have been patching nonstop since launch and it’s clear they’re actively trying to improve things. With enough feedback, I’m pretty sure both of those will get way better.
So my pitch is simple: if you want something you can jump into TODAY that feels like an actual MMO and not a lobby simulator, Quinfall is worth trying.
I’m not selling anything, just sharing what I’m enjoying with my wife. If anyone wants to join (You are invited), I’m on America Server 4.
The Quinfall have more interesting content than Ashes lol, this game much better if we are look on 10 years developing behind aoc 😄
this is what i've been playing and its basically the closest thing to Ashes we got
Where are people getting their info from? I'm a kickstarter and want to see whether we can salvage some funds
Ehh just find a happy home at EQ2 and call it a day , plenty of quests, timeline, sig, heritage , the game is completed . and even if a new MMO actually hits the market that is somewhat playable its gonna be just like EQ2 and every other MMO with a tweak on the graphics and jacked gameplay
Guys, just became aware of the situation regard the game. Is it possible to get a refund if I bought it directly from their site or is it lost?
how are u not answer piratesoftware concerns
@willow forum Quinfall is fun sure, but it need a LOT of polish i would say 😄 i would say lets play together but im on EU server 😄
no chance on getting the money back as user. Banks and investors get their money first.
ngl this discord was 100x funnier with the copypastas spammed lol
@brave ocean so when are we going on a date?
Well I don’t know what to tell you. I got refunded by talking to someone and explaining what was going on with the game. No magic, I just asked nicely and they refunded me.
Get out idiot
Holy shit no way a mod is advertising dog shit quinfall 😭 how far have we fallen chat
Is there any person that got refunded with 60+ hours here ? I'm at my 3rd manual refund refused by steam
All I can say is, just keep trying
No news so far on AoC... Are the news coming on February 13?
Anyone has something that can share with the us?
Multiple folks here have tried many times. and many have succeeded, just depends on phrasing apparently
is steve gay?
I got refunded 250 hours
$50 is $50
They literally responded not all refunds are the same. They take it case by case...which is bs answer.
They shutting this game down or? I keep on hearing about it but no one answers me in here lol
yes
when will we have a wipe?
Don’t think that’s officially been announced yet; once AWS or whatever realizes no one’s paying the bill, the servers will shut down.
I’d say the answer is here 100 times. Not sure what games operate without staff
CAN I GET MY MONEY BACK? I WORKED 1 FULL WEEK TO BUY THIS GAME. NOW YOU HAVE MY MONEY AND SCAMED ME. GIVE ME MY MONEY!! NOW!!
If you bought it on steam, very likely.
If not, maybe not
Yep that’ll do it good job , if you have to work a full week to have 45 bucks maybe consider a new job ?? They technically released the game so getting a refund is next to impossible
A lot of people did kick starts paid more than that.
I paid $400 4 years ago and never even got to test the game because I wanted to wait for a better state and I had zero time with the military. It could be worse lol
what are u mad about u act the the mods are reason the game died developers haven't even been paid
Waiting for my beetle mount 🪲
Waiting for my Stufferton's mount 🐻
Waiting for my T6 Teleport Tower
**Good morning! I just wanted to say a BIG thank you for this. I followed your steps and copy pasted your message.
And Steam has indeed issued me a refund into my steam wallet!! After so many refund denies 😄
tytyty!!**
Hope more will see this and get their refunds as well.
Cheers!
you get refunded in cash or credits?
Steam wallet for me, but that's fine. Was planning on buying some games so it's the same.
WTF
Chiken little over here
yeah, usually when your CEO has a hissy fit and pitches his whole company out the window there is a void left in the wake. Give it a few weeks they will get everythign straightened out
So is the game stilling going?
HAS THERE BEEN NEWS YET CHAT?!
General closed ?
@neat narwhalWhere did you see the updated website?
Oh yeah there's a wipe coming... Very soon 😉
Hello everyone. There are less people online today than ever before. Everyone is calling the game a scam. Everyone is spamming world chat and discord with horrible slander. The servers are still online, my wife and I are still enjoying the game. Can the devs and moderators please do something about this? I think it is effecting new players from joining.
Have you been living under a rock? The game is shutting down. Dev team got fired etc. Read your news.
Send me your bank details and I'll look into it 
still no news?
Trolled
Same bro.. was waiting to play it when I get back from this tour
f
What did they change on the website, or are you trolling?
how to get refund?
pray to gaben and contact steam customer support. if bought through intrepid, attempt lawsuit. there are no other legal options
Come to play NEW WORLD - servers still up untill 1 year lez gooooo
where the heck is Iron at? I never see it
Hello,
Thank you for contacting Steam Support.
Since purchasing Ashes of Creation you've invested 334h 42m hours of playtime. For this reason, we don't believe a refund would be reasonable in this case.
Please keep in mind that some developers will be unable to 'finish' their Early Access games. We recommend reviewing our list of best practices for Early Access games here. 🤡
While we understand that this isn't the outcome you were hoping for, please note that any future tickets you submit for this product will receive the same response.
Because we have provided all the information we have for your issue I'm closing this help request. If you have an unrelated issue please open a new help request and we will be happy to help.
Steam Support
Oxana
Good job, Steven. Looks like you'll take your money from Steam sellings. that was my 11th request.
yeay i got my money back blees gaben
I don't know if this game can come back to life. If someone takes Steven's place, I suggest the new CEO team up with players to sue Steven.
how much money total has Steven made from all the Steam purchases?
HAHA 6h COOLDOWN ON MESSAGES LMFAO
Nothing if any of the news is to be believed. Steam froze assets, but take that information as you will.
If bought from Interpid, you can try to contact your credit card provider. Atleast in my bank there is a clause for both undelivered items and company going bankrupt before delivery, which could apply here.
I made a ticket but the processing time is 1-3 months so I wont be hearing about the results for a while. It would seem that I should atleast get the 75e pre-order pack back as it is a clear case of undelivered items. 50e Alpha2 key might not be refunded since the key was delivered, although its functionality ended earlier than promised. I tried to make the claim as dishonest marketing and the product not being what was advertised.
If you had the money to invest into an obvious pipe dream where all the promises were smoke and mirrors. Its learning money you lost.
Steven deserves your hard earned money cause you had an extra chromosome tbf
EDIT REPLY @hushed ibex
Read the fine print. They definitely secured the funds and atleast 50% of you broke mfs wont get your shit back.
I would exploit the fuck out of you too if the money came that easy.
Unless you are an elderly/handicapped person or a child i have no sympathy for your situation. In other words get fucked
@urban sphinx cope and seethe with your paycheck to paycheck lifestyle 
Losing money to deception isn’t a “learning fee,” it’s fraud and normalizing that mindset only protects people who exploit others. Holding someone accountable isn’t weakness; it’s how standards are enforced. Personal insults don’t strengthen your argument they just avoid addressing the actual issue.
Take your medicine and back to WoW u getting way to emotional😂 even more than those degens who cry over 40$
Steam kidding you
I mean just because you request doesnt mean you're guranteed/entitled a refund if your past the steam refund policy. Steam is incredibly fair with their clause and their support is goated but if you had like over 200+ hours they arent gonna refund ya you have a better shot asking for steam creds vs actual refund to card.
Maybe we can change the wording refund to steam wallet credit
There are no devs and moderators
how they let this game die not even a year into steam crazy lol
I really appreciate the genuine Transparency of the Ashes of Creation team
I too have no penis
Has there been no official communication from anyone since Steven's departure? Who does AOC even belong to now? If there actually is someone "in charge", why the fk haven't they made any statements to clear up all of this speculation?
has anyone tried to create a support ticket or got any response from intrepid on such ticket? im trying to work my transaction out with the bank
This last sms from intrepid!
Our next Development Update moves to February 13, 2026 at 11AM PT, where we’ll outline Q1 plans and next steps.
Thank you for walking this journey with us.
Because there is no one behind this... just a smoke bomb
E
what if they come back with " we give were lettign the man do it his way or some shit? LOL riiiight im high, and it appears also huffing that hopium HARD
Out of curiousity, are the servers still running?
I understand not receiving money back from the Kickstarter. The question I have is, what about the skins We purchased.
That we never receive i.e. housing clothing and mount skins.
That were purchased and promised? There was not a clause stating you lose your money
For these purchases
We won't get refunded for those, i'm out a lot sadly 🙁
Yes
why is it always a gay person or a big and pointy-nosed person that wants to steal my money
why are the servers still up with all the shit going on?
Presumably cuz there's no one around/employed to shut them down? They're definitely struggling at this point though
the bots still have work to do.....thats why
Hopefully stevens new mansion gets termites
i got refund after 20,4h of playing 🙂
Hi guys. I really think we've been unfair to Ashes of Creation. We should all give another $100 towards the project. Star Citizen, but its fantasy. Lets make Chris Roberts #2. I know all of you will agree. Ashes of Creation can still be brought back. its not too late. if anything the negative press has only increased the funding infamy. Lets make $1 Billion in Funding happen.
just stoppin by to say fuck this game
ban the people who called piratesoftware a furry NOW!
im having trouble logging in
Lets assume there been around 200 employees past 2 years of this project. Each of them doing avg. 6h per day, 5days a week and 52 weeks a year. That would be way over 600k hours of work. Amusing to see how little that achieved when we see the state they managed to develop the game.
The project was doomed from day one with this level of project management 😂
Did someone manage to get their money back from steam? I have played 15 hours..
-# 🔒 Message has been Redacted.
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There were like 8 employees that 200 was a lie lol
I only paid $65 for it on steam but I can say that it’s really great game lots of content for it. It’s just they quit. Tbh i won’t mind paying a subscription fee per month or annually just to support them stay afloat as long as they finish the game and give us quarterly events.
Is there any way to turn off this slow mode because it’s ridiculous waiting six hours to freaking respond to someone that’s ridiculous. Can the mods just freaking turn this on or can someone just take over?
This 🤡 parading around. The $50 must have been his life savings with this level of excitement.
Is this game gonna get saved?
I wasn’t trying to say Dolt dipshit, I meant exactly
What I said. Go blow someone else to use your 6 hour time on.
anyone have any gear for mage if you're quitting pls 😛 server still up so fuk it
well the shit is fully playermade no? Sure there is no Serverrestarts and everything is vague to unknown and a lot of speculations, but the "shit" is playermade. Steve made an announcement and asked for patience yesterday.
On my Server daily 50-100 people still playing
BACK TO THRONE AND LIBERTY BABY
support who AHAHAHA, who tf u talking about, there is noone left lol😂
Support Steve’s 9 million dollar home
Back to GW2
Back to New World
First new world now ashes. We're really gonna be playing WoW in 2035
im returnign to Perfect world lmao, that game is over 20 years old and still is runing they kept my old account from 2009 still intact
wow sucks
Anyone know good spots for slate and limestone? I’m still playing.
@short knoll how is it like still playing?
I just want some news, be it good or bad.. is there any news?
I did just now with 10 hours played
When does Beta 1 Start guys?
tomorrow
You found @scarlet dove 's home
I love living rent free.
does anybody know how to get ahold of TWINKLE TOES i need my cosmetics been waiting 9 years?????
im stoked for fridays Dev blog podcast. anyone know what time it starts?
Ask Steven.
<@&542059693779058748>
why arent the mobs in oakenbane keepings spawning?
Spawns are probably broken
!stream
People still ingame? :P
Not many it seems but it was up yesterday
Where News @shadow bluff
I'm in the same boat as you. I don't work for intrepid so I have no avenues of news.
i missed war in world of warcraft
Well at least you get to stay there free, it's just the mattresses you have to pay to switch out now and then. 🤣

While I kept hope for this game, like I did with Hytale before it's cancellation. I deffs do not see any sort of "Massive hype revival" for this like there was with Hytale. I wish Steven/Intrepid locked in a lil quicker and didn't take so long to get the ball rolling. Ashes BR was a massive red flag they didn't know what they were doing tbh
what happened with ashes i paid 100 bucks and never got to play
yes!

Any chance they can restart the servers... Mobs arnt working anymore.
Game is dead my dude
Any news from the most transparent mmo project of all time?
Do Gamers even know what makes an "MMORPG" Massively Multiplayer Online Role Playing Game?
I have seen people saying its the End of the MMORPG, but how can it be the End of something, that Never existed as any 1 thing. If you note the wording here.
Massively Multiplayer - so a larger than coop mode. Role Playing game. Nearly every single game in existence is "Role playing" Single player games, coop games, your literally playing as a role. 1 way or another.
And that is what makes RPG the more attractive form of gaming be it MMO or SP. Because it lets you the player decide on, adapt to, and embrace a role of which you like. And for some games, when the story is complete, the ability to start a new and try a different role is the whole cake of it.
But I fear with all this negative results in the past 15 years maybe longer. The "Term" MMORPG has been stained by only 1 type of RPG gaming. Massively Multiplayer.
Which leads me to ask.
Is it just poor decision and developers choices, or and is it also the player base not only has it aged but changed, the newer gamers just do not have the same passion and expectations as the older. A divide. A divide of Expectations, and Results.
@idle siren will we hear any further news anytime soon ?
Steven left the studio with all the Devs bro, it's done
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Gosh I haven't seen ^ happen in decades.
Archeage private servers exist too
Sure if you enjoy having little no land and being a potato for folks to farm.
One or two weeks of spending labor and you got your land in gold.

