#questions
1 messages · Page 84 of 1
in like 10 mins
have this error, but says my DirectX is already up to date. Any other suggestions, please?
what he said
reload
this is my question as well
- SERVERS release at 10am PST/1pm EST
Starts: Friday, November 8, 2024 1:00 PM (EST)
Ends: Monday, November 11, 2024 1:00 AM (EST) - Disable antivirus to ensure clean install IF you are having issues.
- No virtual machines, VPN, IPv6. (Cloud services error)
- Link your account via website in order to chat in most channels
- Use the guild recruiting channels to find a suitable guild
- 8NOV updates: https://forums.ashesofcreation.com/discussion/62957/alpha-two-update-notes-november-8-2024
- Launcher version should read vAOC-CL-275182 as of this moment. Could change soon
- There should be 3 shortcuts from the install on your desktop: Installer, Launcher, Check for Updates
+1
should i close or just stay at connecting screen?
Roshen: @Alpha Two We expect all Alpha Two realms to be opening momentarily. :flamingphoenix:
We're excited to have EVERYONE join us for this Alpha Two weekend. As a reminder, we'll be keeping all testers up-to-date about what's going on during this test here in the alpha-two-news channel.
is this just a blanket error with X cpu lol
Won’t cancel what I’ve downloaded?
no
looks like you have a CPU that doesnt play well with UE5
Have you tried restarting it?
"4) Link your account via website in order to chat in most channels" Unable to do this. No email with verification.
5min ❤️
I play other games just fine lol
@Zindel, could it be that either your Discord and your Intrepid accounts are separate emails?
hell yea
no but be aware that it isnt always a fix for it, I was stuck on 99% and did a reload and got stuck on 88% instead
do i stay on connecting screen or back out and try again?
They are the same. I have one
US ? EU?
It will work fine. Hope you've done the needed bios updates though
Spam/trash folder is all I can tell ya
i had to reload all
yeah im in making a character now guess its just a blanket error
bro got thru the filter ;-;
Are the servers even up yet? just getting a code 23 (endless connecting)
DO I NEED tO RESTART?
Where do I install AOC 2 at ?
Any idea how to fix that my ASHES folder is like 90gb but my download started from 0% again?
Then the web link ill share in a moment
?
Servers are up
I had no email confirmation IO had to do
Yes, servers are up
its just loading screen over and over
thank you !
im still downloading because you didnt open for pre-download, thanks though!
Servers up and im still just getting Intrepid Cloud Services error, AoC Hype
can someone tell me what i need to do to fix this ive seen the forum i cannot download the game i get this message when i try to log onto launcher iv6 is off defender is down no ip ive restarted and downloaded from multiple browsers
I'm in
i fixed it by updating from Win10 to Win11
my game keeps reloading..
Not for now, but I have opened a Compatibility Report on Github on Valves Proton page:
hah.. finally the code 23 goes away. persistence is one step from insanity
You're behind a bad ISP or VPN
im just reloading over and over
stuck in a ever refreshing loading screen
You have already done everything you can chicken
You have already submitted a ticket
all you can do is wait for a response from support or for Intrepid to resolve the issue on their end
i do nott have a vpn on
if your MTU's not 1500, then you wont get in
MU?
Whats the difference this weekend? Isn't it normally all Alpha 2 testers???
MU?*
my ticket response for that issue was "idk we'll have to see when servers go live"
Good luck all, and may the odds be ever in my favor
should I restart client? got stuck at 75% for 2 min now
Is it normal that my game keeps loading to 100%, I can see the actual game for a split second, and I go right back to the loading screen?
same
imma try this
Not sure if I should restart or just let it chill lol
Holy crap, the lag
My download was at 80% now my download is at 4% and file operations at 69%.
Any idea what's going on? 😄
Servers are up so you can try again and if the issue persists respond to the ticket that the matter has not resolved
does it matter if we in a fresh realm? or just pick any
I unbound TAB but when pressing it (my push to talk in discord) my character stops moving. Anyone know why??
Guys, player permission problem how 2 fix?
can i change USA SERVER?
I restard my game and am in the game now
here comes the queue 
should I disable antivirus when installing? seems like my kaspersky just seeing it as Trojan
I trust you, hopefully no queue lol
Are you using Windows 10 or 11?
i did
Guys, player permission problem how to fix?
does everyone see this with a recurring download?)
restarting fixxed it for me
şame thing,endless loading screen to load for 1 second in game then re-load
Can confirm, reload fixes it
keep getting do not have player permission error
same
👍
Is there a friends list
Any one else getting a bug creating a new toon?
Not yet
ive already uninstalled and reinstalled and tried the repair tool. anything else?
You most likely need to download this from microsoft
https://www.microsoft.com/en-ca/download/details.aspx?id=35
okay
How 2 fix?
I unbound TAB but when pressing it (my push to talk in discord) my character stops moving. Anyone know why??
10
In char select hit change realm there will be all servers and regions listed
Hmmm that may be the problem will pass it along to Intrepid
game crashed noooooooooooooooo
XClient not enabled?
Guys, player permission problem how to fix?
you mean me? whats XClient?
spend more money 🤣
anyone know what to do about Code 32 error?
Same. Rip
#alpha-two-news for permission error
What about Easy Anticheat Error?
I have DX12 and still get Direct12 is required to run app
What are the requirements to make a guild other than numbers
lol wtf is that about, i just enter the game for the first time and already you have died lolol can people spawn middle of fights when first time entering game??
even when you delete a character u can still get permission code 14 it seems
Anyone had issue of having the game file on computer but once u launch launcher it starts downloading from 0...?
🚑
yea still getting code error
Cant create character
Under 10 chars and still getting permission error
passing that along to cms
how many characters do you have
this goes for anyone experiencing this error
Alluring, the Easyanticheat Error cant be solved by ourself - we tried everything
its installed, reinstalled, repaired, everything. Permission granted by antivirus, disabled antivirus - nothing we can do works
Anyone in Castus? US server
i am
6 in total chars
To verify when you reinstalled you made sure to select install easy anti cheat when prompted?
Are the node BO supposed to not reset? because i cannot set any new BO that would use any materials that were used in the BO that finished from last week
thank you for information
I have deleted one from the other EU server and it has now allowed a creation on fresh start
150
177
Ive passed this along to the CMs all we can do now is wait for an update
I just deleted EU
Join US feel is better
Abyone else keep getting stuck at 99% file operation?
Please move to discussion channels if you are not here answering or asking questions~ thank you
If its stuck for an extended period youll just have to close and reopen
280
where do we report bugs? The keybind edits are not working
/bug for in game bugs
kk thx
You can also Report Bugs on the Forums
What if you are getting Error Code: 14 but deleted several characters?
do you have to download the c++ thing ?
Ive alerted CMs of this issue waiting for clarification or an update in #alpha-two-news
its recommended to do so for less issues
How do I get a horse in lionhold
Talk to one of the officials to start the sweat of your brow quest chain
- Talk to a tradesmanager
- Do the harvesting/crafting questline real quick
- once finished they send you to stablemaster
UserCodePlayRequest expired after sitting in queue for a few minutes and getting through ~200 spots
What is Code 24 stand for?
what to do?
Perfect thank you
Just received a Code:28
Yeah happen to me to Tracer.
So we just try again and wait in queue again?
UserCodePlayRequestExpired Message Code:28 - please wtf is this???
Yup just happpened to me @woeful lodge
i think it means GG
we lost to the queue boss
I got down to 34 and it happen XD
same got this
I was at 4 when it happened
New player. better to start on a fresh start server?
got to 100% and it just restared the download AOC HYPE!
Did the server just crash or something?
error 28 fix anyone?
yup we're all getting owned by that^
same
same
Might just be that server. I'm going to go to a non-fresh server.
how to unlock mouse and can u autorun?
??
Ya has to be server hiccups
infinite load on launcher 🥴
client wont load now
servers must have crashed give them a few
I cant even get past the login anymore. It just keeps spinning
My forums account says im banned when i try to login, that something they need to enable still for the nov 8th folks?
getting the same thing
Yeah servers mustve got dunked on
same here cant log into launcher either
how to unlock mouse and can u autorun?
Kicked to launcher and now launcher is just spinning
logging servers must have died
same^
Are you using windows 10 or 11
How do you create a guild
Yeah same here, stuck logging in to launcher
Windows 11 for me
MY MAGE IS MISSING lol i just created..
Yo how to drop down from horse? anyone?
same
Infinite loading lmaooo
L2snippit
press F
same cant log back in to the launcher after it kicked me out of the queue
tysm
same
10
Infinite loading too
is the launcher download page down or something?
What dat mean
same
i cant seem to be able to summon a horse even after talking to the stablemaster
Seems to be a reoccuring problem with issues using windows 10, some have fixed it by upgrading to 11 or disabling IPv6
Code 24, character request expired, then game crash and stuck at launcher. We must have trampled the server folks.
now im getting the bad gRPC response code
any tipps about that the game is blurry??
you have to right click the horse from your inventory
at least you have a horse
is Global chat ACTUALLY global?
I got the same code
cannot post on alpha two general,so im posting here
thank you
anyway to fix inf loading?
Same here
^everyone is hit with that right now. if you're not already in game you cant play until they fix the login issues
Anyone else getting http status code 520?
my computer cant run it
Rips
I can see all the alpha two channels, but am unable to type in them : (
F
Crashed and now have this error
there's only one zoom keybind and it can't zoom out?
same
Same eror here as well
was the commodity vendor ever fixed?
We are experiencing a DDoS attack some of you may be kicked and unable to log in
how do you unflag?
im haveing a code 520
im getting this, trying to isntall
I called it
how can i enable the action camera?
DDOS WTF
I can't download launcher with out my security catching some file
i only wish a lightning struck those idiots doing this...
try to login ptr and then switch again
z
I unbound TAB but when pressing it (my push to talk in discord) my character stops moving. Anyone know why??
blizzard is ddosing intrepid
sooo how long do we need to wait ?
i cant see mi character model when i am in game i am invincible for myself
it went away on its own,but i still can't launch the game because of this
hello, just popping in to see if im the only one getting this error. seems im not alone.
i got work in a hour plez
lets ggooooo
same. but all we can do is wait bother
try login ptr and then switch again to alpha two
The DDoS will most likely persist, defenses have been enabled so connecting will be difficult - you can keep attempting to log in and you may or may not make it through
will try this ty
What's the queue looking like on castus
worked form me
@tulip hatch i put a ticket in with my ip you think that would help them or?
for
May or May Not.... S##T!
I can't get the launcher to download without it saying the site is a blacklisted site
Only Support can assist you on that friend sorry
i will keep trying
DDoS defenses are unfortunately blocking some access to the site and launcher log ins
guys there's one keybind for zoom so i can't zoom out now what do please?
Is it advised to close and restart the game whilst DDOS is occuring>
Okay thank you. i will wait it out. The testing must go on
I am getting this error when trying to load into game. I have a high spec computer. The game loads in the background but then I still need to close it
tried turning all settings to low
Somehow it looks like it is bringing my CPU to 100%
did it work?
As long as you dont get logged out of launcher
how do i get up from a horse again?
yes it did actually, tyvm
do they give alpha keys on livestreams?
F
Not always but sometimes
ok I'm in but my character got deleted
F
I am getting this error how is this fixed?
thanks
I am getting this error after install --How do I fix?
anyone else getting premission denied on login, i play previous alphas and now i cant login or use the alpha 2 channels on this discord when i had access before
there's only one zoom keybind so i am stuck zoomed in now? is this a bug?
There is a DDOS atm.
You most likely need to download this from microsoft
https://www.microsoft.com/en-ca/download/details.aspx?id=35
download reset, presumably by DDoS, was at 95% now back to 2%
server que 😦 but at least im finally in!
Anyone understand why I'm getting this error despite having DirectX 12
@tulip hatch can I PM you for a question?
Yep thats fine
I think Jaren Umber is supposed to have a quest for me but just says end dialogue?
for everyone who got the infinite load can try to close the launcher and try to login to the ptr and then switch again to alpha two
lol, the advice was to keep trying. Now I am getting "Your account has been blocked after multiple consecutive login attempts." Any idea how to fix it?
what visual settings yall run to not lag too much
everything low
i have same problex with directX
I've been 3 for so long. 😭

Where are the crash dump files?
When i start launcher everything freezes.... everything
im stuck on the mining part of the mount quest - ive made 10 granite blocks but the quest isnt updating
Does anyone knows whats "ApiResultError_InvalidClientState" means or where I can look it up?
EVERYONE NO HAIR XDDD WHY
is anyone else having their game crash occasionally with this error?
yup both times ive tried to get in
Why do all my screens go back and pc stop working every time I load in game
😦 I'm able to get in but it just crashes out with that error after about 10 min or so. I'll try doing a reinstall, since a repair didn't work
Try run as admin
I'll try that after the reinstall finishes!
io crafted my pickaxe but i cant seem to mine any granite
i dont even know where my pick went
is it 30fps locked?
Stuck in character creation. Clicking create clears the name and nothing happens. Any ideas?
how do i move when im stuck in a player stack at spawn? i tried unstuck button but it puts me in teh stack again
OPE IM FREE
Where do you get an axe?
Hello! When I load up the game, I keep receiving the message "Service Connection Timeout: Code 32". Does anyone know how I can fix this? Thank you!
Anyone else experiencing a lot of desync game seems to be running fine but the desync seems crazy
I'm getting an error. Can anyone help? Whenever I search online for it, they want me to go to a 3rd party site and install it. I don't trust the source. Didn't the game come with said file? Can I rerun or execute it from within?
Brother take a screenshot.
Guys, help please, player permission problem code 14, how to fix? I dont have another character
@elfin flicker I'm on my phone. Lol
You can download it from Microsoft
https://www.microsoft.com/en-ca/download/details.aspx?id=35
is there anyway to reduce the number of players i can see?
Where do i craft the cape
what does this mean???
That you need to install EAC.
do i go to their website?
@brazen fossil it's included in the installation process, did you click no when it popped up?
i clicked yes
So is game running like crap for everyone else?
character creation failed invalid client state
If you change Cycle Targets to something else, then hitting TAB makes your character stop moving. Really annoying, Anyone know a fix to this
how do i fix?
Try restarting your PC so it runs at startup.
alright thanks
Is the Alpha 2 Wave 1 sold out? I saw they extended the deadline to Nov 30
A Player request is pending and will either resolve or time out code 18.. any ideas?
can't get past the loading screen... percentage bar keeps resetting... sometimes I get quick flashes of the game world then back to loading screen...
when trying to enter world with mny selected character
need help with binding issue. accudentally rebound my strafe left. im going in to fix it and put it back to A but every time i type A it just closes out the fking ui to change it.
i7 11th gen - 3070 - seems FPS locked?
Where to find Goblin Throwers?
Guys, help please, player permission problem code 14, how to fix? I dont have another character
Frame generation isn't compatible with 3000 series
hello folks! Is there a reason why I can't stream the game to a friend on Discord? ANybody knows?
Ahh - so im stuck at 24fps?
No
There is no VOIP is there?
what does "toggle hard lock" do?
Jeez the mobs are so unbelievably laggy
No.
Not yet
I have a beta 2 key I have had since 2021 can I get in? or did I lose 75.00?
Make sure you picked the correct realm
well is this beta?
Try play with your video settings. One of the settings about 2/3rds of the way down seems to affect performance the most
how do i get a mount?
Hi
Will it be available game from pad PS4 dualshock?
I have a beta 2 key I have had since 2021 can I get in? or did I lose 75.00?
You can play yes.
Oh wait you said beta.
It's in Alpha 2 not beta
No you can't play yet.
where is the launcher?
i keep crashing
We're in Alpha 2 phase right now. You'll have to wait until the beta to play.
Having the exact same issue here
So I cannot log into the account I linked to my discord, I made a new account and bought the game on that account, is there anyway to unlink my account through discord?
Hi
Will it be available game from pad PS4 dualshock?
been crashing over and over for the bast hour
got in made it a few mins and got kicked again
What do you do when you get to a buried treasure location please ?? Am at one now, surrounded by red mobs, but nothing to click on to get the treasure :/
makes sense
There's an ongoing DDOS attack atm.
Guys, help please, player permission problem code 14, how to fix? I dont have another character
When the game freezes just ctrl alt del?
can I contact support for a refund?
Out of curiosity what graphics card do you have?
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
You can try but they won't refund you.
3070
makes more sense
Launcher freezes computer please help
Guessing my explorer level kickstarter i bought for $25 8 years ago not enough for this test? heh
Does anyone know if the Alpha 2 First wave is sold out?
how do you go action combat on a cleric?
I think it's z.
ty sir
I don't believe that tier has Alpha 2 access.
yeah, it doesn't list anything like beta or alpha so I guess it is just for launch
i could have sworn i did an alpha test before awhile back, but maybe they just let everyone in for a weekend
hi guys is there any option for changing mouse camera speed?
what is "file operations"?
do i need to maintain internet connection for it to continue or what?
strafe left is broke. cannot assign to any key. what. the . fuck
Did you figure this out?
its just impossible to play UE hard crash
.
You most likely need to download this from microsoft
https://www.microsoft.com/en-ca/download/details.aspx?id=35
Why do all my screen go black ?
how does weapon sheathing work? it says they can be sheathed on the wiki
Hello, I'm Brazilian and would like information about which languages are in the game?
That feature is not implemented yet 
Currently, only English
ahh, ok ty!
There is any way to fast travel?
There is no fast travel 
Is Timeout code:32 a client side thing or is it server related?
Does anyone know if there is a timer on using my character's name if I was to remake it? Or can I use the name right away after deleting it?
anyone has a fix? tried restarting pc etc nothing works
Yo did you find a solution?
Rock Sacks drops from every goblins?
I can't keybind strafe left.. Am i the only one??
nop
Hey I have a problem I want to play on the new EU realm aeterna but when I click create charackter I only get the error code: Player permission problem Code 14 and game closes. I can log in to each other realm. Anybody knows a solution for this?
Would you be interested in having a version translated into Brazilian Portuguese?
i reinstaling now
Please make sure to hit "send and close", shut down any programs you don't need and confirm that you have the required minimum hardware 
is there an issue with redoing keybindings? Im trying to rebind wasdqe and its forcing q as a 2nd to strafe right
yes me too can't keybind strafe leftv 😦
i have rtx 3080, 32gb ram, i7 13700k no way i dont have required minimum
Us too, nor go backwards
How do you whisper in this game?
Whats the minimum requirement hardware? Im thinking im getting close to needing a new laptop
Ok just let me know please if you find a solution
hey ive made two new chars now the game has been closing and then they arent there is there a bug or somthing im missing?
These are the languages that are currently planned: https://ashesofcreation.wiki/Localization 
If I find something I will let u know
@idle siren @blazing orchid I have a crazy question to ask... Does your guys download services run on the same servers as the people already in the game? I am on my 3rd download (two previous ones went to 100% and then started a new one), and before was getting 250+MB/s, but right now, on this third one that has been updating for over 3 hours, I am jumping in between 1-22MB/s. I just wanna play and be able to test, but cannot get past the atrocious download cycles for the past 3 weeks (I was in the last spot test too)
Anyone know if we get to use deleted character's names right away? Or is there a timer?
If someone have the solution
Yeah, that's def. above the minimum 😄 It's a true Alpha, so crashes can happen. Just make sure to always send your logs, so the team can trace down the issue 
i think they're still available, they didn't announce anything about selling out. You should be able to buy if interested
I just reset my launcher by ending process in Task Manager
@gusty flume i've tried to reinstall but it change nothing to the keybinding
There shouldn't be a timer
anyone else having crazy lag?
Awesome ty!
And it works?
Are you running Windows 10 by any chance
- have you tried disabling IPv6
- this may also occur if server connection is unstable
it has for that issue, but my above stated issue is still my main problem
How to fully unistall the game please? I would like to do a clean install
I’m running windows 11
how long will the alphas be open for? certain days or just like constant uptime ??
I will try everything’s when I’m coming back home ! Thanks
OK thnx, i have it, but my friend was asking and I'm unable to check because I already own it. I'll have him check when he gets home
Bugger, must be in a .INI file somewhere
I still am unable to login to my account. When I try to it just throws me back to the homepage, I made a support ticket on Oct. 29th and haven't gotten a reply yet. Does anyone have a workaround for this?
thats all i get too, any fix?
https://ashesofcreation.com/api/auth/logout Try logging out using this link and logging back in normally
my courage is bugged, wont go up no matter what i do
I have the same issue, and I don't even have IPv6 enabled. Enabled, tried again, disabled, tried again, no luck.
Still nothing
hey ! anyone knows what service connection timeout: code32 & 33 is
So is error code 5 from the launcher really windows permission problem entirely and can only be fixed by reformatting?
Any solutions?
Anyone know how to "Claim Your Reward" after completing an event?
DM @true veldt about your issue
quest log, just click complete or turn in
im in
What is Particle Spawn Rate and should it be at 0 or should I turn it up?
So the first quest to attune to a emberspring it wont work
Same error here, it's happened 3 times now and I've tried repairing, reinstalling, and running as admin
what am i supposet to do?
Na unfortunately I wrote a ticket now
Try this fix
Right click on the launcher, select properties, select security. Choose your account on windows. give full permissions.
So, this was an open event involving the Caravan Supplies just outside the starting town -- not an actual quest.
how long should file operations take? Been at 81% for a while
Anyone having an issue where their client file operations hits 100% but then keeps reseting to 0%
Yea, I went in and gave permissions to everything from the launcher, I also went in and did that through each .exe in the folder as well. I also made a new windows account with elevated admin privilege and ran the launcher as administrator. to no avail.
I see the only other known fix is unfortunately a reformat
Will pass along to CMs
does any one know when the Summoner class and the Tulnar race will be add ?
HOW DO I COMMUNE WITH THE EMBERSPIRNG THERE IS NO PROMT TO AND NOTHING TELLING ME HOW
How do i submit a ticket in game?
any option to change camera mouse sensitivity?
Easy Anti-Cheat installation is cancer.
any fixes to error 33?
nope
No problem. I've seen some people in the forums saying a reformat fixed it. I unfortunately have too many other settings and tweaks that a reformat atm would be a headache. So hopefully it gets addressed or I will have to reformat in the future
Guys io found the fix
Thank you very much, if you need help with the translation into Brazilian Portuguese, we are here.
Im suffering from insane fps drops, anyone got an idea or it is something more people experience?
its /bug to report a bug FYI
Why am I unable to set movement keybinds? It won't except inputs for any left or backwards movment binds ....
click clear login session
also
clear game cache settings
Save then restart the launcher fixed it for me
Keybinds are a bit buggy just submitted a ticket for it. Especially Strafe Left
fixed what specifically dont think you mentioned the issue you were having
no work arounds yet?
this
Close out the keybind page and re-enter it and try it again
yw ❤️
I have tried, it doesn't take any input
K uninstalled refunding will try again once the very first basic quest works, enemies give credit even if you dont tag first, and quests arent a condaluted mess
I'm still having this issue, even after attempting that fix
Ok i Will try it thx
Doesn’t work unfortunately
I managed to find a way for keybind problemes : go to RUN then write %localappdata% then go to AOC the delete config folder. Repear game then lunch the game and start fresh to keybind (sry if its not clear i'm french)
What have you attempted so far
Hmm my pc keeps shutting down after a couple minutes of gameplay
I forget if you mentioned if you were Windows 10 or 11
Just me?
Can't get past the Auth page to sign in.
lol mine too
Reinstalling, restarting both the program and my pc, using a VPN from both my local state and from Canada, turning on and off IPv6, probably some others.
Win 10
or it will freeze
Can't connect, I restarted my server and ran as admin. I connected at one point, but then i couldn't change realms or create a character
use VPN, probably ur country got blocked stem from ddos attack
Okay yours may be the windows 10 issue, seems to be occurring for a lot of window 10 users for them the fix was upgrading @soft pendant
USA?
Norway should be ok or should I set VPN to another contry?
just try use vpn
Never froze here. But pc keeps shutting down after 10min ingame
@rot let me know if you find a fix
anybody got solutions for this?
Is this to me?
i have just tried to patch the launcher and img getting this malware alert from avast, any ideas? i cant get passed this
Yeah I don't think I wanna keep trying, actually. Might lose my gpu or something like that
yes forgot to hit reply
how do you train animals if they in your bag
To put it lightly, I think Win11 is spyware. So "upgrading" isn't a solution
After every spell I cast I have to hit Q to auto attack again, I have the setting enabled for auto attacked after spell, is there something else I need to enable or disable?
shit that would suck
I understand folks have their preferences regarding their operating system - Ive passed it along to the CMs that this is affecting Windows 10 users
Thats all we have on this issue until we get an update from the team
like i could turn off my avast but the fact the file name is 'win32-malware' is kinda a no no, but provided no one else has had issues then i will accept it
quest tracker on map would be great..
@tidal gull are you using AMD as well?
where do i get a horse?
I tried but it’s not working
is it intentional that i cant see names or people past like 30 meters? its real annoying in pvp
how do i train animals i capture
So where can I report the issue I am having?
What region are you in
Is there any official help? Where do you put tickets in?
NA, specifially Utah.
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
Thank you
Anyone else with a good computer experience FPS jumps?
Still stuck on Auth page. My laptop signs right in, but my new desktop gets stuck on the Auth page It won't show the box to check that i'm human.
There are also people like me as well, who are unable to upgrade to Win11 despite having a decently powerful pc lol. due to older Mbs etc
!cs Easy Anti-Cheat is installed and says it isn't.
Where do we report bugs?
omg i have the same thing
Yes~ are you also affected by the cloud services issue?
how i can fix this?
Not sure exactly what;s happening there i'm currently not the only thing i'm having is random exception crashes
If u get me an example i'll be on the lookout for it
i tryed reinstal game and now 20 min file operation 32%. What do you recommend?
is there a queue on the older realms? or are they less impacted
It works!!!!! Legend, Ty dude
I am affected by the Cloud Services as well, currently have a ticket in for it. IPv6 Disabled, no VPN, on Windows 10 but cannot upgrade/friends are playing on Windows 10, NA region/Florida
ye, i too have this problem on kaspersky AV?...
Thank you that is helpful information 
very new to this game haven't read much on it. what is the benefit to using the action combat mode vs tab target. it seems tab target would be superior in most all scenarios.
tbh for me, its just more fun and i prefer the movement in it
Np been watching for solutions. ill update if anything changes that I notice.
yeah i want to play action mode but wonder if i would be handicapping myself
hello, has anyone else been having issues trying to create an Intrepid Account?
dont worry about being min maxxed, just do what feels most fun
Does anyone know how to change where you install ashes?
Do you get access to the alpha now if you buy the bundle? paycheck just came in 😄
Currently having issues downloading the launcher. Anyone else having this issue?
why is it another player can do damage and kill me but i cant do that to them?
i have AVG, i just restored the file from quarantine and seems to be installing
dont know why they have a file called malware tho...
dude right? like take pics of your screen. fuck that.
Yes c:
The Team is currently wanting information on those who are impacted by Cloud Services error using windows 10
Specifically their Region location
So appreciate you providing that info
you can buy into wave 2, not wave 1 anymore
running AVG or Norton in 2024 is like asking for cancer
any clue how I remove this from my UI? might have pressed a button but i dont know lol
Ill update my ticket with that information
how can i turn on pvp?
I still have the same issues if someone have the solutions tell me please 🙏🏼 send me a private message if you want
is there any way to open a ticket?
still cant join the game cause of vram error with 4090
page up or page down
u r a hero. ty
you are welcome sir

Are you running windows 10?
- If yes what is your region?
report in bug section
Does the horse have a sprint?
!cs
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
I’m running windows 11 I’m in Spain
does anyone know of any streamers who play in primarily action mode
What solutions have you tried so far
i want to see that type of gameplay
how do you revive someone, have to be in same grp?
Were you actually in the world and playing on it?
can i buy queue priority?
yes. actually. leveled it to lvl 5
Select player and use revive skill - same group is not required
Do you have the right realm selected?
are you sure youre on the same server? when you log back in it doesnt save your server selection
went trough the realms
I tried clear login session / clear game cache / Enable Gpu / Enable full crash , save then restart the launcher and nothing changed @tulip hatch
who have this problem?
An update, was helped by someone via discord that said to update Microsoft Edge WebView2, went to the official site to download the latest file. Now didn't get the 2 white screens and am downloading now.
Did you try temporarily disabling IPv6
thats what the suppor team just sen me for this error
What if I don't have Edge?
I uninstalled everything, reinstalled the launcher using the repair button, I tried logging in and it failed to authenticate. I went into the launcher settings, Cleared Login Session, I enabled GPU crash debugging and Full Crash Dumps, Cleared Cache Settings, Went into patching and increased Patching parallel operations to 6. Click Save and retry login.
where do i train animals at
What is IPv6?
Does exitlag work with ashes now?
At an animal husbandry station found in every node and south of The church of the Seven 
I managed to fix my issue. @chilly prawn helped out and can probably give a bit more info, but basically:
I had Microsoft Edge forcibly uninstalled from my system which caused Edge Webview to be unable to update. Reinstalling Edge fixed it.
I really hope there's a way around this in the future, Edge loves taking up too much computing power.
i bought one mayor seal at the guild manager but i dont know how to actual create the guild
Thank you for the update will pass it along to team
i dont think it matters
Anyone else unable to create a character?
Glad it worked. Enjoy.
hey guys how do you create a guild
did you have to download the launcher from edge to get it to work?
||Craft a guild creation scroll at a scribing station||
No, just install Edge itself. It updated the WebView2 dependency that cloudflare requires to authenticate you.
is something wrong with commissions? im going to the area in yellow on the map but there are no mobs associated with the commission in those areas
got it
I had to disable my core protections from avast to install anything with the launcher I just turned them off till my next restart and after everything was installed I restarted and could play
Where can I find my order number for my alpha 2 first wave purchase? I've spent 4 hours trying to update visual C++ to the version needed for this game and nothing has worked from any solution online and I give up trying to fix it
anyone else having pc shutting down out of a sudden during ingame?
any ideas on how to get around error 14
where is there a scribing station?
Hello, sorry I might have missed a response, but was wondering if anyone is having issues creating an Intrepid Account. I keep getting a "There was a problem creating you account" Message
Since others are mentioning an alternative solution now - do you have Edge installed? or Microsoft Edge Webview2 updated?
Can anyone help me with.
One is located in every node
For more detail on this, apparently downloading the installer for WebView2 specifically doesn't update, just install. Probably because it assumes updating is done by Edge.
Not sure I will download it
It looks like the game launcher uses Edge to actually login an authenticate and so my (our) issue was since we FORCE uninstalled Edge the launcher had no way to authenticate.
im on the new server castus, where is it on there i cant find it
Seems like it. Hopefully it's not required in the future. I'd like to keep Edge off my system if possible
Same here. Weird thing to have the launcher authenticate through it. Nothing else does that.
So I need to install Edge ?
Highly likely. Check WebView2's version, the only way to update is by installing Edge.
Yes I had to isntall Edge, update it, then let it install and update WebView2
hey this actually worked, thank you very much
The DDoS defense system uses a feature from Edge to connect to cloudlfare so without Edge it assumes you are a DDoS bot if I am reading this right.
Thanks your update worked for me! MVP
How you disable it ? I don’t know what IPv6?
130.0.2849.56
If your webview2 is anything below this version, then you'll likely need to update it.
Is it just me or is the server laggy, dont mind it, just want to make sure im not the only one
You need to go into your network device properties to change it.
For me it's:
Network -> Change adapter options -> Right click your active network adapter -> properties -> Scroll and find "Internet protocol version 6 (IPv6)" -> Make sure it's unchecked.
Right click your internet connection (wifi or ethernet) in the lower right, then hit Properties > Edit (under "IP assignment") > Manual > IPv4 "On" IPv6 "Off"
I beat you to it eheh
how do i create a guild?
- whats the min level?
- whats the quest line?
truuuu
Anyone know what this means
Thank you guys ! I will do it when I get home ! I really appreciate the help
just disable ip6
Is there something I need to do in order to actually create a character? When I hit enter on the name field it just clears it
any fix for shader crash on logging in?
I’m at work now and don’t have the pc but I will do it when I get home and let you a post
any have fighter build?
They released an update to the launcher so it may need re-installed. Should have version 0.3.260.12945
This update is part of the DDoS defense so it is very grumpy if your launcher is out of date.
Damn, thanks doc
bro link pls builds
I turned off HUD and cant even access the esc menu. is this a keybind?
Seems a handful of others are having the same issue with DirectX 12 despite it working fine for other games.
Np, I don't know for sure that's the issue but I do know out of date launcher files got me at first this morning.
Cant create a character, any suggestions about this error? It just crashes client each time.
For the record, with the IPv6 change, there are multiple ways to go about it. The one I posted [here](#questions message) is to completely disable it, where the one that @FishDoc posted [here](#questions message) is to overwrite which (IPv4 or IPv6) the device will prefer.
I can't get past the character creation, it just won't create the character
I hit enter and nothing happens, it just clears the name field and stays on that page
Let a pk'er kill me and i do not respawn either lol
Has anyone reported a bug where it takes them to the starting screen after being in the middle of creating a character
I just like my way bc after a PC restart IPv6 gets reenabled so I don't loose speed, but I have a high speed connection where that is noticeable.
This happens when i start loading in, how can i fix it?
vHey i attuned to the ember spring arly, after i got the quest it asks me to do it again, but i cannot?
anyone know how to fix this?"
where take mace 1h weapon
I have the same issue
someone with this error?
How long is the install expected to take? Dependent on internet speed I know, but it's been over 15 minutes and only 7%
any fix?
my weapon broke and i dont have enough money for another one at the vendor lol how do i play the game now
Is Edge installed on your machine?
If it is, turn off IPv6.
If not, install it and update WebView2
Ping me if you need more help.
Is there a vendor anywhere in Samia's Hope?
chiming in to say im also installing now after getting microsoft edge installed again
Starting area had free rusty weapons?
where lol
In and around the Church that you spawn in there are weapons laying around that you can pickup
I haven't found anything yet
Vendors also have the option to repair your gear
So is the loot drops whoever grabs it first in parties?
any luck fixing it?
dont click ok and play
Seems about a couple dozen players are having this issue on the forum with no solution in sight
Is there an AFK kick timer?
There's no game open at that point just the message
An anyone help with this error? Is there a character limit? Can’t create one.
hi code 32 33 fix ?
It's a false positive
There is a character limit. More info here: #alpha-two-news message
avg is awful and bloatware. stick with windows defender
When do we get the stuff from kickstarter? And when does the online cosmetic shop open? Looks are everything you know
Finally got to Character creation....but I don't see a realm to select...it shows 0/5...I can still click "Create Character" though...once I try to make and hit enter it says "Character creation failed. Xclient not enabled." ....
mm what its mean?
Have you figured out how to solve this problem?
@soft pendant it worked, thank you!!
none
how to bug report bug in the game?
/bug
Do characters persist through Alpha/Beta? Or does each phase of the alpha and beta require you to create a new character?
I just kept trying and it worked eventially, but i got kicked after 10min, its taking up all my gpu and laggy
I can't seem to find any way to adjust mouse settings in game. Is there a way to invert the y axis and slow the sensitivity down a bit?
what video card are you using?
is there a social menu for adding friends or grouping? can't seem to find this information
Does anyone have an idea where the western workshops or briarmoor are?
nvda 2080ti
is something broken with queue? ive been stuck at 3 for a while
Its on your map if the quest is tracked. the gold diamond to the west of starting area. if you zoom out too much on your map it will hide the marker
i have only 1650(
@sullen holly if you find a solution send me a message. I'm not having any luck
yeah idk i usually dont have trouble, maybe my pc is dying 😭
I’ve tried, must be bugged, I’ll try another toon. Thanks for the response.
Thank you .
Is there a warehouse area in the starter zone or do i need to wait for a node to lvl
I have the same issue... and no one has been able to fix it thus far...
where do i submit bugs and feedback that devs will actually read?
So AVG keeps quarantining the launcher and saying it a dangerous site ....anyone else getting this?
uninstall AVG tbh
what do i do if i cant finish the starting lumberjack task?
garbage app
yes
if you have this error update your webviewer and it will work!
no its not that AVG blocked the launcher .....I added it as an exception and when I tried ti install the launcher it quarantined it.
Let me know if you find a place... because I would love to actually get the Directx 12 issue reported.
Can someone please tell explain how to access a social menu, how to add friends or invite to party? don't see any information on this
Anyone else find the skills lack luster???
When i see people playing the game... NONE of the skills they use SCREAM at me to try that class for that ability
This is alpha. making the skills look flashy is probably super low priority
im not talking about looking flashy, they got lots of that
what Im talking about is GOOD spells
blizzard sucks in my opinion, I want RANGE on it so i can use it at range
or at least give us a telent point to cast it at range
dont have alpha two chat access?
samia's hope town hall admin
Made a character but crashing when loading into the game, any fix?
Did anyone had the BUG: game crash and character deleted?
You sure you have the right Server selected ? it changes everytime you boot the game
anyone had the need direct x 12 error...when you know you have it>
Are you guys consistently getting into the character creation screen? I was only lucky enough once...now I keep getting the "Error Code: 10" error and then it just sits there and says "Connecting" indefinitely.
And when I got into character creation and tried it said "Xclient not enabled."
lol ^^ Thank you 😄
Nobody knows what to do with this.
what do i do if im perma stuck like this nothing is working
is players and enemies teleporting around a my internet issue or is it the server? I can't solo a mob without its hits registering before i can even see anything :/
I'm 80% confident this is an issue on their end and there is simply nothing we can do until they patch it.
What can i do if a tool of mine is broken and cannot be repaired by a vendor?
where is samia's hope town hall admin?
I don't think there is one. It is not a node.
How do you whisper?
how do i complete "So You Want to be a Citizen"
uhhhh so i relogged had to go do something and my character is gone.....?????
You go to a Node that has leveled up - like Merilith or Winstead or Joeva
Where do we go to find out what the main objective of the current test is?
So I assume I can't do that on the fresh server?
Will any progress made from Alpha carry over to full game?
Dunno, I haven't logged on to one. They changed the node experience so likely it will take longer for those to level up then it did two weeks ago. You could always go to one and try to level it up faster.
can we not use scroll up and down as keybinds?
You have to be level 10 to be a citizen anyway
how do i make money in this game? are there no vendors to buy my glint, materials and literal poo poo (droppings)?
Is there a way to increase the speed of the mouse camera movement in game? Feels slow
Can't seem to find a response anywhere
Glint you can sell to like every vendor. They are all over the place. You might want to keep the poo for crafting though.
I don't know how to sell to a vendor
They have said it certainly will not.
Hey! 👋 Is this quest bugged or something? How would I proceed with this? I've processed 5 pieces of weathered oak into timber, but it seems this doesn't progress the quest. Am I missing something here? Thank a lot!
So this is what I get, it stays at 0% File Operations, I have reinstalled and deleted every file intrepid has, and all AOC data, and after a fresh install it went straight to this.... I need professional help or I am just gonna have to give up at this point
I'm fairly certain of the same... just tired of it being ignored -.-
d
Talk to the trademanager
I died and lost my weapon and shield, where can i get another one?? i had no idea this would happen
windows 10 orr 11
11
ipv6 off?
yes
ok then im unaware sorry
no problem! Ty anyway
Ah, I see. Lemme try that. Thanks! 🙂
np
What happens if you open up your inventory while the vendor window is open and you right-click over your glint?
@elfin flicker Hi
Will it be available game from pad PS4 dualshock?
oh. it sells the item 😅
thanks
any chance we will see cool downs removed for Fireball, and the other lvl one mage spells so we can spam them ??
Anyone else having an issue finding all of the citizens to talk to for various quests? Like when you have to talk to people about the undead, or about the curse? I feel like I have run laps and haven't found all of the people.
Hi
Will it be available game from pad PS4 dualshock?
How do I get a ruby?
mine it
One of those I think you have to also find things to click on that are not ppl.
theres ruby rocks gl with your guild =]
I am almost done with the quest, the only thing i need to do to finish it is to talk to the arch purifier..but it doesnt work so i assume its bugged
Ah, ok. I just see "talk with citizens" as the objective.
are there reports of people losing characters created today? have just logged to try and fix a bug and character is gone.
Ty 🙂
is this heartwood beat quest bugged?
😦
No luck. Seems like the trade manager still wants me to bring him the timber, which I have, but can't turn in. 🤔 This looks bugged.
Is there an alternative launcher link download
I log in and cannot get launcher from main website
Is the Warlhem Curse quest bugged? I can't figure out where or how to complete the "Who is fighting the curse" part of the quest. I've talked to every npc inside the quest circle.
what country
just says to join alpha
can scroll up / down not be used as a keybind?
United States
I bought the 375$ bundle and it says i should be able to download from main aoc page after login
but no get launcher, only join alpha
Help?
I can PM you the link to the (Windows) launcher download from the website, if you need that.
please, that would be awesome
Service connection timeout code:32 Anyone knows why am always getting this error when i try to connect ?
anyone else getting this for the small update. i add an exception but it genereates a diff exception each time. Not to sure how to turn it off in AVG
Turn off AVG
did it ever move?
The launcher is installed, antivirus is off, background apps off, run the "Intrepid Studios Launcher" as admin. The launcher seems to open somewhere. It shows an icon in the lower tray on the bottom of the screen. However the actual installer is nowhere to be seen. I have tried alt/tab win left arrow right arrow etc. I tried changing resolution multi monitor to single monitor. I can see the program running in task manager/Processes. I opened that to a lower tab for the "Intrepid Launcher (Main)" screen that should be on my screen. I can not (bring to front, minimize/maximize, and switch to does nothing. I am at a loss what should I do about not seeing the installer on either of my screens?
thats not helpful
Anyone had issue compl;eting Warhelm Curse?
I have a lot of games never had a problem with AVG until I tried to install AOC
anyone know what enemy drops scout record eloris
click the icon on ur tray
Down the stairs to the lft of the marker
I keep having an issue where I crash every time I load into a server. Anyone know how I can fix this?
Can you level up crafting right now?
@tepid yew Have already done it a million times lol
ok cause i had that happen to me and when i went to open it again it said program already running
hey so i just purchased access and the installation has slowed my computer down immensely. A lot of weird crap going on. Did I just install malware?
Do a quick pc restart
reopen launcher
the shaman ?
Is there a quest to get the horse mount?
Is it the installer or the launcher itself?
Why does the game constantly black screen me
The launcher the very first download from the site
Hello, I would like to buy pc in order to play AoC, what specs do I need to comfortably run the game on mid/high graphic ? will the requirements go up as AoC progress develops and goes live, or it should pretty much stay the same? Anything I should avoid?
The "launcher" dont work
is there a way to turn off nameplates?
How do I turn this off?
i7 8700k, 32gb ram, RTX 3070
Alt+F
Sorry to ask again but is the Warhelm Curse quest in Lionhold bugged? I can't find how to complete the "Who is fighting this Curse" part of the quest.
Crafting doesnt level up?
Should I expect the requirements to go up ?
So after unpacking materials at the caravan dude do you just pull them out to sell? if so isnt it just better to sell at the first town instead of transporting them?
Anyone else seeing this error upon launching the game? "The code execution cannot proceed because XINPUT1_3.dll was not found. Reinstalling the game may fix this problem." I have already reinstalled the game. Any other solutions?
im on a kill quest and none of my kills are registering
been getting this issue for a while now, havent been able to play that game at all for weeks, have posted here brfore and no ones suggestions fixed (do not tell me to reinstall ive done that multiple times)
Are clerics medium based armor?
they can wear whatever armor they want
I guess rather, I should be focused on Const?
if they want to be melee range healers they probably should wear heavy
does anybody has this issue?
why does my character not show up after i log back in, do i have to do something to save said character on server
It changed my default server when I logged out and back in. Make sure you are still set to your correct server
so what is command to see server infomation in game like workers etc
i tried that, none of the 3 characters i remade are on any server
nvm, i see em now, they just took more time to show up
how do i set my group loot table to FFA?
Anyone know where the town hall admin is in Lionhold for getting citizenship?
any idea on what is going on with kills not registering when you are the only one attacking it
My axe broke. How can i get a new one?
Hi. I am just getting the launcher set up and ready to play Alpha 2. Because of the way I manage my disk space, my C drive has very little, but I have plenty of room on my others.
How can I install Ashes of Creation on a drive other than C? Thanks.
Anyone knows how to unmount? 😄
Press F
Thanks! 🙂
How to level carpentry?
If you unbind CYCLE ENEMY from Tab, then any time you press tab your character just stops moving. Anyone know how to fix?
anyone else crashing non stop?
How do taxes work? If I'm a node citizen, do I pay tax only in the zone of influence, or for trading with ALL NPCs?
And do I pay taxes only for buying items from NPC's, or also for selling?
hey guys! getting to play for the first time this weekend but coming across this error "Service connection timeout. Code:31"
I've had a look through this thread but the only see suggestions to post it in a alpha 2 issues forum or a channel that just says "no access".
has anyone managed to fix this OR know what I need to do to gain access to the forum or channel? I have alpha 2 through kickstarter package.
edit: I tried disabling vpn, restarting pc, repairing and reinstalling game.
Which US server do you recommend to play on? Please
is Record of scout eloris bugged can't get it to drop?
To get access to the Alpha-2 channels
thanks very much Arc
How do we level? Been level 3 for 4 hours. No mobs to kill everyone is so fast
kill stuff and quests. im just killing spiders. havent seen another person in 30 min
game crashed and after logging back in charecter was deleted
your server might have changed
i selected the correct server after relog
Go to %localappdata%/IsolatedStorage in your file explorer and delete the entire folder
anyone fixed freezing / resseting loading bar?
how do u in game bug report
type /bug
@tulip hatch any ideas?
i cant get the launcher, and my purchase is no longer appearing on my account
i choose correct and still gone
Service connection timeout. Code:31 Error 31
if anyone gets this, disabling VPN from connecting at windows startup and restarting PC fixed it for me
Afraid not friend, will pass it along to CMs to see if I can get any info for you
@tulip hatch sorry to bother you, but do u know why i could get this?
anyone else getting consistent unreal engine crashes to desktop?
Do you have the PTR test selected by any chance
a friend of mine got alpha 2, but selected C:\ for install by accident, is there a way to change the install directory?
nope, its alpha two
Anyone know the workaround for resetting keybinds?
trying to make a new character on the fresh start server
Will make a note for the CMs
Can play about 5-10 minutes fine until I get an unreal engine crash.
thanks!
Anyone else crashing entire computer after about ten minutes of playtime?
yes
for past 3 weekends
no fix yet
black screen pc restart needed
game just bricks
many of us btw
Queue working properly?
Does anyone know how to fish?
game is literally unplayable, black screen, temps on GPU going NUTS, updated everything, fixed curves, no idea what to do
Its playable, until its not*
When the temp spikes, what is the FPS reading as?
No FPS issues, it just suddenly spikes and screen goes black, can still hear everything but have to restart
Supposedly you stand in water almost anywhere and it auto fishes. Doesn't work for me though, at least since I crafted a novice fishing pole.
Where do you craft the fishing pole?
Sammme
Can you sign into the Ashes website and make sure you are using the correct account
Check your account inventory
I made mine in Joeva (on Lynette server).
How do you turn in requested resources for node resource requests?
yup i use right one
:c I see you may need to submit a support ticket then