#questions
1 messages · Page 58 of 1
im stuck waiting for a response to my support ticket. I guess i didnt log into the forums enough
The only emails that intrepid has sent are for early Pre-alpha 2 stress test [which are under NDA currently]. There have not been any emails yet for Oct 25th.
thx guys!
Support is pretty slammed right now with the approach of Alpha 2 
Hey so quick question/speculation; how do y’all think that they will differentiate Swords from axes/hammers? Maybe armor sundering for hammers or DOTS/higher crit chance for axes?
yeah thats not surprising but the download for the stress test is on the forums and when I go there it just says permission problem, you are banned. (for context ive made like 2-3 posts on the forums over a 7 year period all of which are just suggestions) so no idea why I cant get into there and get the download
download not out yet
We'll actually find out some of these answers come Oct 25th! We'll get to see skill trees for Axes and swords then.
Since you have all the right Discord roles, please have a look at this message: #🚩nda-early-a2-news message 
Sick! I plan on making a Varangian Guard type of deal as a Dreadnought: big ol axe with that midway point between Northman and Knight
dude your a god @worn wagon this is literally what ive been looking for during the last hour lol
let me go investigate, thank you again
Sorry, a correction on which ones will be available during Phase 1:
Axes and 1-H pierce swords will be out in later phases.
If i have alpha 2 access should there be like a a2 channel or something because i cant see that if there is.
anyone know if the cosmetics from the preorder monthy packs will be able to be used this test?
There are no special discord channels, at this time, for "Alpha Two" discord roles.
There currently aren't seperate channels for the "Alpha Two" role 
did you link your discord account to ashes account?
i did yes. and it shows as linked
i think the NDA-Early-A2-Chat is maybe what your looking for?
Mostly not - the focus is on testing the tech after all
If you wanna chat about Stress Testing, these are the right channels: https://discord.com/channels/256164085366915072/1298388263404568668
That is only available to people with the "Early Alpha Two" role. You have that role on your account since you are part of the early stress test(s). Others who are not invited do not have that role.
Oct 25 alpha access isn't turned on yet correct? Just making sure I didn't miss an email or anything yet
Does anyone know what time the second alpha comes out on Friday? What time can it be played? Thank you
Correct. Alpha 2 Phase 1 starts on October 25
what time??
Assuming an email will come out with more info on client download and such soon?
Where do I get a horse?
So many Potatos, I have to check each one to see if I know them.
I connected my discord account to my aoc account yesterday and still didnt get any role here
Starting times haven't been announced yet - an announcement for that should happen tomorrow 
Which access did you purchase?
Probably not I really only play wow xD
Hey there, this is better suited for https://discord.com/channels/256164085366915072/1298388263404568668
The ||Sweat of Your Brow Quest|| is what you're looking for 
Thank you I will do that in the future
I checked 🙂 Not adverse to knowing more Potatos, it just seems a more common name than I expected.
Can someone with an ultrawide (21:9) confirm that ashes supports ultrawide in A2?
should i have this early acess channel if i own the voyager and voyager plus pre-order packs from 2021?
Thanks, I'll keep an eye out for tomorrow.
Yup! Planned to go out on Thursday for everyone who gets acces on the 25th 
No - You must have the "Early Alpha Two" role attached to your account. You only get this role attached if you were invited by Intrepid Studios to test.
No. It was a random 1000 people.
Can confirm 
It does
Nice thanks!
ahh so that was the stress test today, got it now thanks.
Are there private channels for Alpha 2 Wave 1 testers?
no
No, nor are there any private channels for "Alpha two" roles either. Just Early Alpha Two roles.
thx
Is the phase 1 only 3 days a week
Yes
Phase 1 will be weekend-tests, yes
Hey Sini, I sent these links to you a bit earlier, not sure if you saw them. The community wiki team has put together a lot of helpful data to let you know what intrepid studios has said so far about each Alpha 2 phase coming up.
https://ashesofcreation.wiki/Alpha-2_phase-1
https://ashesofcreation.wiki/Alpha-2_phase-2
https://ashesofcreation.wiki/Alpha-2_phase-3
It does i have one.
download when? any new info aside from the screen shot of them saying "you can download it while you watch the live stream"?
lol TM
You should get an email with download instructions on Thursday 
different responses, hmm thank you for the updated info
That isn't new info. It's the same reply.
not in teh little screen shot i saw, but no one said that wasent the whole thing..feel validated lol?
it takes 30 second to get info on google ffs
Hello, I had a question about the visual NDA, are we allowed to record as long as we don’t share the recordings ? Or is all recording not allowed? Thank you for the clarification!
youre right, lets get rid of the questions tab
Alright, no needs for the back and forth lol. Its expected for an email to go out on thursday if everything goes as planned.
Here is the information from Steven himself if you doubt anyone else: https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj
The visual NDA ends with full A2. If you are under NDA you cannot show any footage or images.
No need to spam the moderator with the exact same question that already got asked 350 times already in the last hour. You can get the info your self and let people use this channel for stuff that is harder to find.
Correct, any imagery at all while under NDA is still protected by NDA. If and ONLY if Intrepid Studios releases you from that NDA can you then show it. Otherwise, any production from yourself would be subjected to the NDA and TOS contracts you accepted with Intrepid. I would recommend just not getting any of it to prevent any severe negative ramifactions. but that's me being super safe and enjoying the large amounts of money I paid into the game already 🙂
Thank you!
is there a good place for me to report issues? I cant use the /bug as my porblem is my continually d/cing
I would assume there might be information in your NDA channels KAZ, or maybe NDA forum channels? Stick to those locations is going to be your best bet.
There are likely places for feedback on the fprums or discord, as Threather stated.
I am not an Early Alpha Two tester, so I can't help beyond that though 😦 Sorry.
I got a question about loggin in, can i ask it here or should i go to another channel?
I would go find the Early Alpha Two channels and ask there.
to the game? there are NDA channels for that
kk thanks 🙂
This may have been asked already I went and looked in my account for the alpha 2 key. I was informed that it'd be under our account. Nothing was there.
Is that still happening? Or are we getting an email?
I see that you have Alpha 2 already.
there are no key per say its just activated by intrepid on your account
If you are asking when you are going to get notified for Oct 25th Alpha 2 access. https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations.
Hi
I do. But I do not have a key or any way to download the client. I'm a bit confused
the download will come in email tomorrow
To add what others have said, you don't get a "key" - when you purchased your pack, access was automatically applied to your account
An email with download instructions is planned to go out on Thursday PST
Fantastic. Thank you very much
where does one find copper? i have looked everywhere lol
Heya
Make sure you head over to #read-me-first and select some language roles, if you wanna see the rest of the discord
That question is better suited for https://discord.com/channels/256164085366915072/1298388263404568668 
Will we still be able to download updates to the client for pre a2 wile server is down its still not done for me was at 90% too don’t want to start it over again
In the current testing, do players get dismounted when they're attacked by another player, or an NPC?
I would look at the link above, from ShadonSol. Ask this in your NDA channels
Ok cool thanks
Waiting 8 November 😭😭😭
No one was responding so i asked here sorry
Are there not going to be any OCE servers?
No problem, with it being under NDA, best to keep as much as you can within that space, keep your account safe 🙂
By launch, yes. Not at the start of A2
Ok thanks
Ashes of Creation will launch in the following regions:
North America (NA).
Europe (EU).
Asia/Pacific (SEA).
Oceania (OCE) (Australia).
The likelihood is very high for Sydney or Melbourne based OCE servers.
OCE servers may not be provisioned until Beta.
At this stage we do not have numbers on how many different servers will exist for different re...
Not at the start of Alpha 2 Phase 1. Only Western Europe and US - Central
since it's Alpha testing are we not having gear or pets from order?
The comsetic system isn't currently in the game, no
There's a chance that stuff will get added at some point in phase 3 (post May 2025)
got it, thanks!
Steven mentioned that everything will be tested in Alpha 2. Like Talents said, it will most likely hit in Phase 3 I would assume, since that's probably something they are least concerned with testing (priotizing major features like combat, crafting, pve/pvp)
Which makes sense, just thought it was worth the ask. I appreciate it!
No problem!
Can assume that also applies to the store cosmetics
Honestly this alpha will be really great! Good job so far intrepid!
Hey team, I have Alpha 2 access as a founder but the launcher is telling me access denied. Is there a fix?
I cant acces it
Sooo, what time will the rest of Alpha 2, Phase 1 be sent the launcher/download? People that didn't get into the stress test
how can i check if a username is taken ?
Thursday i believe for rest of us. 🙂
You don't have spot testing roles. Are you in spot testing?
Yes i am
Your discord isn't properly linked. You'll need to un-link and re-link your discord to get access
^this
You will need to link your discord and your Ashes account here: https://ashesofcreation.com/account/connections
It dosent work
https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations.
It dosent let me authenticate
Try logging in manually, and then going to Account Connections. If you can't log in at all, then you won't be able to see the roles. You'll need to troubleshoot your account login issues.
!cs
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
The bot dosent want to authenticate to discord for some reason
- Try a new browser -> log in -> disconnect and reconnect discord association. check your Discord profile for any updates
- Try using incognito mode or private browsing mode -> log in -> disconnect and reconnect discord association. check your Discord profile for any updates
- Try clearing cookies/cache -> log in -> disconnect and reconnect discord association. check your Discord profile for any updates
- Give it a little bit of time, if not a support ticket might need to be created if you WANT the roles. https://support.ashesofcreation.com/hc/en-us/requests/new
so my concern is that I went to link my discord, and the permissions it asks for is to be able to see what servers I am a part of as well as being able to join servers for me. That feels awfully sketch. Did that not bother anyone else?
That's standard
that is a restriction on how Discord is built. To be able to alter the permissions/roles and to validate you are who you say you are, they must get access to those Discord tools.
Ive been trying all of that no sucess at all, and i have cretaed a ticket. Its just when i press disconnect button on aoc webpage it dosent disconnect its still connected.
Yeah, then you'll need to wait for the support ticket then. Sorry 😦 They don't have any other answers than the support ticket if those steps have been performed.
I was at work at start of test at 1pm est in ATL. Is it to late to get in? My launcher is saying access denied even though I was able to login and download last night.
My guess is you have some extensions interfering with the workflow
Ublock ?
Ask in the NDA channels
10/4 thank you @near stump
Heck if I know. If you care that much you can delete them temporarily and try again.
ublock is a Chrome extension, right? If so, try Edge, a different browser which doesn't run that extension.
How do you get the Voyager Tag on your Discord account? I have longe purchased the Voyager pack before November and Linked my Discord but am not seeing the tag. Please help.
Ive been trying both, no bueno
It does nothing for you, so I wouldn’t worry about it.
you could try disconnected/reconnecting your account. However, the [Voyager] roles, of any kind, do not grant access to anything special within the discord. If you are still concerned, you can open up a support ticket. Just know that they might not prioritize your ticket over issues with people not having access to their Alpha 2 keys in general.
Im signing up for the Axiom Guild and they request that as verification.
Your profile shows you have Alpha 2.
The aoc discord bot dosent want to connect to my account dont know why, jsut have to wait for ticket.
You could ask them if it would be acceptable if you sent them a screenshot of your account inventory showing the Alpha 2 key access, or your role just "Alpha Two" access in general.
Hi everyone, is there a link or something about how to play the alpha 2. I bought the pack for it but I have not received any info on how to actually access the game.
So i bought a package that i get Beta 2 access, if i buy this Alpha key would i be able to play starting on the 25'th?
You get it when you get access to the game
Is it an Alpha 2 "WAVE" key? @fathom dagger
Not accurate. I have the voyager tag and I do not have access to the game.
Wayfarer alpha 2 key
That should be an Oct 25th Key then.
ok cool
So will emails come out shortly? Or should I ask someone from the team?
https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations.
Ok. So hopefully tomorrow then.
I also see your roles, and you don't have access to much here. I would recommend looking at the #read-me-first should you want access to other channels onhere.
I only just got on the discord 😂 I'll be reading through a ton in the next day or so to work it all out.
i was going to ask about Voyager Pre-Order but fortunately found in the search that we're supposed to get emails tomorrow?
Welcome, and enjoy. Don't forget about the community ran wiki. It has a TON of answers already, and all of it is directly sourced from information provided by Intrepid. https://ashesofcreation.wiki/
Correct! https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations.
gigabit fiber go BBBRRRRRRRRRRR
wait a minute
and then as of friday dual WAN goes DOUBLE BRRRRRRRRRRRRRRR
(1Gbps/1Gbps fiber primary, 150mbps/30mbps DOCSIS as redundant WAN. two people working from home and yada)
Someone made some research, if I could I would give you a hug
hehe
the number of "let me google that for yours"
of course alpha 2 comes out just after New World relaunch haha
What timezone is meant by his "early Thursday"
PDT
going to jump over to general now, since this is not questions anymore
PST, Intrepid Studios is based out of California so most of their time references is PST.
Intrepid is in PST I think
Thanks everyone.
Anyone know with the A2 First wave bundle will I have to wait until Nov or will I be able to play the 25th-27th?
Nov
Alpha Two Wave 1 Key holders only gain access in November
Preciate it
I got invited to the spot test today yet after login it says "Permission denied. If your account has current testing phase please try again later."
Is it saying this because the servers are not up?
is spot testing server back up yet? I still dont have my roles so cant see news
Possibly - I would recommend posting this in the NDA channels you have access to for the test.
thx. New to the discord so I don't know the proper channels
NP - you should have something similar to "Early Alpha Two - XXXX" channels. I don't have access, so I can't direct link it to you. sorry.
Press F
Any questions related to current tests, I would recommend the NDA channels.
good luck, have fun, and make my AoC experience for the 25th Great: )
so, who's excited for Alpha 2?..>:D
most of us prolly, but this channel is for questions and answers 🙂
Technically that was a question…
Weeeeeee
how do we link our discord and ashes?
i'm having trouble connecting my discord and intrepid account together? can someone help please? when I go to connections and click connect it says "You need to verify your account in order to perform this action"
Oh dang I just read my key again and I think that's me. " Alpha 2 first wave bundle" So that means November right.
Correct
So, i just bought the $ 120 bundle for alpha test. Do I get e-mail tomorrow like everyone who already got the key or only November?
Hi, I'm new and sorry if the question has already been asked, but I wanted to know whether the game is only coming out on Friday or whether I can play anything from it now, I mean the general game, I hope you understand my question at all, I'm not so good with words i just dont see the answer to my question :/
the game is in Alpha 2 Stage, i dont know if you can play it ...
If I purchased a bundle and it came with a alpha 2 key how do I redeem it?
Alpha 2 starts on the 25th minimum unless you have an NDA email stating otherwise
Applied automatically
i got the package for like 2 years already, but no mail yet ...
i just created my account on the website of this game and i was searching a mmorpg with company creatures and mounts mainly
So I should get a link in a email to download for the 25th? When will those emails be going out?
Tomorrow
Awesome, Thank you!
Oh dang I guess I mis understood. I thought it was October for the 120 bundle
Only packs purchased January or earlier are in on the 25th.
Their price tag was at mimimum double the phase 1 pack price
Cheers. I would have been refreshing my email 6 million times
Incorrect. If you just purchased an Alpha Two Wave 1 key, you will gain access on Nov 8th
Are we allowed to share the game files via peer to peer with friends that have slower Internet?
I doubt it
Not sure ... They are planning for pre downloads before the servers go up. Should have some time to get it without being super rushed.
Why not ?
It would be the equivilant to downloading
I would assume it's fine. No different than me downloading it and copying it to friends on a local network
I ask because it'll take me 16 hours to download it lol 😂
Thats what i said
<@&542059693779058748> does your team have an official answer?
Good Evening,
anyone know how/who do i need to contact about getting my Alpha 2 role?.
seems i don't have it yet, and been a supporter since kickstarter 🙂 tried looking around, but didn't find anything relevant.
I don't see why not either...but it's a good question to be safe with.
Log into your ashes account and connect.
ty.
You probably want a CM instead of the mods for that
Some of my friends still have data limits as well which would make downloading it difficult.
i connected my account, how do i get the pre alpha two or early alpha two roles?
Try re-binding it with another browser and/or incognito mode
Bot is very moody
Bro its the same thing as downloading its no diffrent if you peer to peer lol
This isn't a discussion channel.
@glossy reef rebind meaning disconnect and reconnect?
Correct
Drazard, try DMing a community manager that's online your question.
Kk ty. 8 years is a long time to wait if they decide it's against the rules. Even if it shouldn't be.
Looks like Roshen is green. He might be a bit slow with tons of DMs.
@glossy reef worked, thanks!
Happy to help
I agree, play it safe my friend.
Intrepid has asked testers to not share files and only download via the official links provided - you are welcome to contact a CM for further clarification
Thanks for circling in to help @tulip hatch
The general game is not coming out friday, it is the Alpha version, which is prior to beta. We will be having weekend playtime, and in a few months more regular availability of the alpha. We will not have access to all classes, and there will be a level cap. The full game isn't done yet. The alpha is more like a way to see what is currently available and assist with testing
ah ok
after it the weekend playtime the game will be shut down again?
Yeah so Alpha 2 phase 1 will be Fri-Sun , and next month in December 20 they stated the game will be open AT LEAST 5 days a week for availability
A pre-load would be really helpful for sharing the download demand and allowing those with slower internet a better chance to get the game downloaded.
They are doing that!
2016
really?
The actual time/how close to hasn't been announced tho right?
thats much time
Correct- they are going to push out an update sometime tomorrow with the details.
MMO's take a lot of time to make, for an example, Elder Scrolls Online was in development for 7 years before they launched
oh wow
Throne and Liberty that just released in the West was in development since 2011 
i knew games take many time but i didnt expected this much
This game also changed engines in the middle of development which will affect the time. its also got alot of systems. its going to take alot longer then a standard mmorpg.
im not actually a big fan of that game somehow
Make sure to keep discussions to the discussion channels if possible. A lot of questions are coming in because of the A2 launch coming up. Let's try to keep it open for that and move any discussions over to #general-discussion or #aoc-discussion .
That's what I would have said if someone had asked me why it was like that
Sorry for i'm sure a repeated question. I bought a bundle with alpha access back in 2021 and still haven’t gotten a key or an email verifying I will be participating in the alpha. I'm fairly certain im freaking out over nothing but any verification about when the key will be sent would be awesome
Emails will be sent tomorrow.
i think you guys dont have a Q&A channel here for most asked questions right?
There used to be one, but not currently. The most asked questions changes on a weekly basis tbh.
ah ok
when can we start downloading the game for alpha 2?
See the twitch link above
https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations.
thank u
If I buy the game and don't like it, am I entitled to a refund?
If you log in and play it no. You can wait and watch streams to get a feel for it. Also, it’s a testing period, not a complete game. So if you’re concerned, Intrepid suggests waiting until full release
Game is very much still in development
will the game be able to play for f2p?
It will be a subscription only model. No box price.
The game is subscription based at launch, not f2p. You might get a f2p experience if you win a contest for alpha/beta access.
so i would have to pay to play?
That is correct.
yes
bre no then im out bye
So if I buy the game and don't like it, I can't ask for a refund?
The game at launch does not have a box price, just a $15 month subscription
the game is in alpha stage of development, its far from a finished product, if you are looking to play a game 24/7 and have tons of content without wipes or multiple changes in the coming weeks, I suggest you hold onto your money and try it at retail launch
There is no game to buy currently. There are testing packs that give you access to testing phases. Game will not launch for 2+ years. There is no refund if you purchase access to the tests and don’t like since a test would never come with a satisfaction guarentee.
Why am I having such a hard time finding the launcher to install
Did you read the email you got sent
Sorry I am sure it has been posted somewhere but could somebody explain the realm locations within the US to me like where Resna, Lyneth, and Vyra are located in the US because it doesn't show my ping for the realms
US realms are all central, but quetions related to current testing are best asked in teh NDA cahnels
Gotcha thanks
🐴
I bought the real expensive pack a long time ago and sent a few emails but I haven’t heard anything about downloading and getting into alpha 2.
Anyone here know what I’m supposed to do or who to talk to?
https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations.
Thank you!
Ashes is one of the more ambitious MMOs that's around, so the timescale honestly isn't that strange
When do we get the download link?
Any chance we get an OCE or SEA server added to alpha 2 down the line?
I wanna have the game ready before servers go live
Thursday
https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations.
do we know if the US servers will be US east or US west?
They're Central US atm
thnx
Question guys.. I got my alpha 2 pack back in Feb of 2022, It was a 250$ package.. Will I be in the first wave of invites that go out and how do I download the client?
You will be in the Oct 25th wave.
https://www.twitch.tv/theoryforge/clip/DrabEmpathicGooseKreygasm-OjQxI4Z9mRFIDWRj Clip of steven setting your expectations on downloading the client.
Ok sweet... will emails be going out with a link to download the game or what is going on?
He discussed it in the clip, did you watch it?
the alpha is just this weekend correct?
negative lol give me a minute I am cookin food
It STARTS this weekend. Alpha 2 will be ongoing from this weekend onwards with limited testing cycles to longer testing cycles as it goes on. Here are some links for you:
https://ashesofcreation.wiki/Alpha-2_phase-1
https://ashesofcreation.wiki/Alpha-2_phase-2
https://ashesofcreation.wiki/Alpha-2_phase-3
we start at phase 1, and move onwards. It has estimated release dates of the new phases, as well as the estimated length of times for each individual phase.
I wouldn't be surprised if they do an "at" everyone in the NEWS channel here too.
I’ve played mmos for 20 years. It seems like questing in this game is difficult to understand and complete. Is there something I’m missing? Are they going less guided in this game?
I am stoked af to play... have been waiting forever it seems
Yes, they are moving towards having people read the quests to understand what to do to accomplish their tasks, who to look for to get new quests and/or turn in quests. Some quest givers will have identifiers for you to easily see and go talk to, while others will be more hidden and "Blend in" with normal npc life. Not all quests will have quest markers on the map/mini-map as well for you to find and go to.
The way I think of it, is that they are having us actually explore and interact with the world instead of exploring and interacting with the UI.
Ok that makes sense. Thank you for the response. I guess I’m used to having my hand held.
There will be some of it, but Steven is a really big fan of story telling. So he is really driving that into his direction for the game. He wants your decisions in the game to matter too. There is a quest for instance, in the testing now, that if you do not read it and take it at its face value, you will accidentally kill yourself without knowing why.
I still cant see Alpha 2 discord room for some reason?
I see you only have the "Alpha Two" role. so it looks like your account is connected properly. "Alpha Two" roles do not provide any additional access to other channels at this time.
If you are trying to see the Pre-Test information going on, you would have to have been invited for the Pre Alpha Two tests, and given the "Early Alpha Two" or "Pre Alpha Two" roles from Intrepid onto your Intrepid account that is linked to your discord account.
I'm a certified silly goose so is anyone able to tell me when about the test starts for Aussies? I assume it won't actually be tomorrow for us since we are ahead?
It will start on Oct 25th, during PST hours at some point.
Time is not yet released, but you should expect a discord announcement, and announcement on their website and also an email (if you are an Alpha 2 key holder) tomorrow with more details.
I also see you might be new to the server based on just the "member" role you have. If you want to access more channels, follow through the #read-me-first section.
I've been here quite some time I just don't talk, but thank you for the answer
also been lurking here a while and don't talk 😄 thanks for the info @short flint
Tho I see now there's an alpha two role, I assume I link my discord on the website?
Yea
Sweet, cheers
Yeah! https://ashesofcreation.com/account/connections
Just so you are aware, at this time, "Alpha Two" role does not give access to any new channels on the discord. So if nothing new appears, that's why.
I connected discord but dont see the role.
Which Alpha Two key do you have? Do you have one of the Backer/Kickstarter keys, or one of the Alpha 2 Wave keys?
alpha 2 first wave bundle
Those bundles do not have special roles at this time.
ahh ok gotcha
alpha 2 tests start tomorrow? 25/10? europe 19:00 ?
They haven't said whether or not those will contain a special role or not. Will have to wait and see
Roger that
I seen you mention it earlier, just wanted the role is all xD
Oct 25th, during California/PST hours in the U.S should be the start time. We do not have the exact start time.
does extra life keys get access on october 25th?
Yes, they should. So keep an eye out tomorrow on your email 🙂
Your "Alpha Two" role also confirms that you are an Oct 25th candidate. congrats on winning during Extra Life!
I'm from Brazil. If I play on NA servers, will I be able to transfer my character to SA servers once they are available?
I don't remember hearing that being discussed.
That might be something they test/play with during Alpha to see how it could work.
have they said anything on where the servers in NA will be? like east, central, west?
Central, all of them
SA servers aren’t currently planned. And character transfers also aren’t currently planned due to the differences between servers causing different economies so you could break the servers economy you transfer to if they didn’t grow in the same way your server grew.
Ashes of Creation will launch in the following regions:
North America (NA).
Europe (EU).
Asia/Pacific (SEA).
Oceania (OCE) (Australia).
The likelihood is very high for Sydney or Melbourne based OCE servers.
OCE servers may not be provisioned until Beta.
At this stage we do not have numbers on how many different servers will exist for different re...
Alpha 2 Server information from August Live stream: https://youtu.be/oYeyhn6MP6Q?t=2592
Are the NDA channels supposed to be visible?
So disappointed..... cannot get in to play. virtual memory crashes so ridiculous
are the emails still rolling out to be able to download for alpha 2? my friends have already gotten the emails but i havnt gotten one yet
I'm so disappointed, I won the Gleam Giveaway but the email went to my spam and I just found it a few hours ago. I message them with the info. Is it to late, am I out of luck?
Only thing you can do is reach out and provide that info and theyll let you know
im sure many people have said the same thing, but is enemy projectile obstacle collision going to be fixed . the few ranged enemies i attempted to fight/kite just shot through rocks/walls/trees.
Testers are here to provide such feedback- everything is subject to change with feedback and testing.
yea it was I did. just sad that i might loss my chance because my email
No idea but I see them too
I have had this for years so i hope i get in lol 😛
apperantly they just opened it up to everyone from alpha 2 starting thursday at pm
I have alpha 2 access but I have no idea where to download, can anyone point me in the right direction?
it is/will be if you are an a2 tester yes
i only have Access for Nov 8th , probs not getting invited for 25th test or todays test right?
Thank you
still rolling, got mine like 2 mins ago
dang it keeps telling me to Varify my account in order to connect my Discord to account... but there is option to Varify yet it shows account balance ect...
no*
Is this for phase 1 Nov 8th key holders as well??
How do we get the roles for the early alpha?
If you didnt receive a verification email try editing the email to prompt one and if that doesnt work check this article
https://support.ashesofcreation.com/hc/en-us/articles/360016315233-Unable-to-Verify-Email
Submit a support ticket if the issue persists
Is it still rolling? Cuz I had alpha 2 starting on 8th Nov but still have not received my e-mail.
are we supposed to assign ourselves? ive had alpha 2 for 4 years now waiting lol
Was wondering why it wasnt showing. Thanks for the info.
Looking to get access to the Alpha 2 test discord channels, i don't see the info that my friends can see
whenever I click the link from the email and log in I get this message is there a fix?
Also looking to get access to the A2 channels ^^
ayyy les go
I connected my account and everything
how do i get the pre a2 roles for testing?
Anyone know how to get access to those channels?
i retried the email link and it worked
Yes how do I check my "role"
Click your icon next to your name here in chat.
Testing
Dumb question, where can i find my Alpha2 key code?
Im in my account inventory and i dont see any
I have my roles on the site but not on here?
.
same
Is the visual NDA lifted a day early since A2 access is a day early?
test
the email says nda not lifted
The way I read it is that the whole of alpha 2 is under the visual NDA
do we download ptr or spot test?
The visual NDA is still in effect.
There will be no NDA in a2, but this is not a2 - this is a spot test.
For everyone coming in tomorrow?

Yes, until october 25th when the actual a2 begins, the nda will be in effect.
for alpha channels, you need to connect your intrepid account to discord. I needed to disconnect and connect again and it worked. You may also need to restart discord. but those simple troubleshoots should see most people having trouble get it working I think.
The actual A2 test was moved up to tomorrow
No, they are expanding to an elaborated spot test tomorrow. That will be wiped prior to friday, when a2 launches.
Ah alright
It is muddy and confusing since there was "pre alpha 2", "early alpha 2", etc. Actual alpha 2 begins October 25th, this is them absolutely blowing the hinges off the doors to do a final huge stress test.
My body is ready
.
wait, if I get the 250$ pack, is it the same to start at 25th?
.
any ideas why i cant connect discord to Ashes account, it keeps saying i need to varify it but im not sure how i could verify it more lol
If you had the packs (not bundles, as confusing as it sounds) that had a2 access, you will have access on october 25th.
is there gonna be servers for Oceania or should we connect to USA one
There are USA and EU. No OCE.
oh OK thanks
try different browser, some people said it worked, other kept disconnecting and reconnecting, and if that doesn't work you can make a CS ticket
I would try in a few hours, the bot is being shablammered right now from a huge influx.
kk ty so much @formal elbow
.
No it wasn’t. Tomorrow is a stress test. Alpha 2 is still on Oct 25th
Yep already told
So the stresstest and the actual A2 will be on two different presets?
What’s a preset? They will wipe before the A2 on Friday
Yes
WORD
I think so. It’s 1pm for cst I believe
PC build didn’t come in time sadly. Have an okay gaming laptop but idk if I should even attempt to run the game on alpha. Should I try or not?
So you can just normally play during stresstest, yes?
OK i connected my discord now how do i download
Yes, those that are invited can play. So the test tomorrow at 2pm est will be playable for all those invited
yeah but then they will wipe it on 25th or not
because it's said "and continue as needed through the start of Alpha Two"
Yes they will wipe
Because alpha 2 hasn’t started yet. Oct 25th will be the start of alpha 2 therefore it will start fresh
I'm an A2 purchaser but the last email I got from Intrepid was Sept 2022. I checked my email address and it is correct. What do I do?
There's a big download & info button in the e-mail.
Is it normal for the website to do nothing when you click on things?
Check your spam. It goes there for a lot of people.
When it’s overloaded like it is right now, yes
is server down now?
Oh, I didn't know anything was going on, it's just been being weird to me for several days
When will we be able to download for Alpha 2?
does name reservation apply only to full release, do they wipe after alpha/beta/etc.
Just received an early invite, check your emails boys.
I'm downloading right now if that helps, just followed the email instructions
people are saying they are gonna wipe again on the 25th when A2 officially starts, where does it say that?
Will i get email if i have Alpha 2 First Wave Key?
I got my early invite email, had to change my password to access the account (forgetful) now it says I'm banned when I try to log in, any idea how long it takes for that to clear? looks like its a known issue on password resets
Gotta wait till Nov 7
anyone else have an issue where they load the launcher and aren't able to connect?
But how can I access the stress test if I didn't receive an email to download the game?
Check in news brother !
my email was in the spam folder. make sure to check!
.
fak dont have the key ?
back to WoW then i guess 😂
do we know where the NA servers are hosted? are they east or west NA?
thanks, I check my spam daily. It's been 2 years since intrepid emails
yaaa thx!!
I got an email are the servers up or do I need to wait. I'm in JST time zone
wait, tomorrow afternoon if youre in NA
.
Tests so far have been on Central NA servers
i connected my discord, but that still shows "no access" do i need to restart discord or something?
ok, my grp is OCE so west would be the best for us lol but i guess we have to just put up with it lol
you were suppose to play when ? 25 or 8 ?
8th
ok, but i need to connect my discord regardless?
To get your role yes
from the website.
but it's automatic once you do it.
If I have the pre order voyager pack will I get in for the 25thz
might take a while as the website is overloaded
You cannot get a package which gets you in on Friday anymore.
🫢
It’s probably been mentioned already, but will there be a wipe between tomorrow’s spot testing and alpha 2 release in Friday?
yes
There is no server tag for a2 access if you got it on the phases right?
Only for people with the og a2 access
help. how do i change my role in disc?
test
yes
Ty
All alpha 2 packs from january and before get in the 25th
Does the launcher only release at 11am?
you can already install the launcher
If you got an email about the stress test you should be able to instal the launcher already
nv,. found it, thanks
there should be a link in your mail or in the news channel
This feels like christmas
I'm genuinely so excited
hm
if i download ptr can i play it now?
Even my Dads coming back from the milk store to watch me play
me fr
lmao
no
If I get the alpha pack do I get the full game
the game is not even finished lmao
there is no box cost it is sub based
Thanks
with the alpha wave keys i believe you get a month of game time when the game does hit full release
what channel will have the download link once I've connected my discord on the site?
ok thanks and all aplha 2 holders get it correct cause i only bought the one for 120
but i think acounts need to be linked to get the right permissions
if you get an email you are in. 🙂
i am not sure what the break downs are, i am just giving info of what i know
Everyone that bought first wave key is supposed to get that email? or only a selected few before the 25th?
which is not much:)
Not sure if wave key owners are invited to stress test tomorrow or not I have seen some say they are not
So alpha 2 keyholders will miss out on the evolution process of the nodes which is a bit disappointing as everything will be maxed by the time we get into the game
Hmmm pc just frooze completely after booting up the game and getting stuck on connecting
Ah there is the bluescreen 
great start guys
unsure atm they have not said if they will be wiping on the 8th or not and or if they will open more servers then
the test is a 1am CST/CDT)
server is not up so not sure what you are connecting to?
love a blue screen
so in my inventory i have the first wave bundle but i also have the "pre-order ember pack 15", does that mean i wont get in till NOV 8th or will i get in tomorrow since i have a pre order pack
You too or?
Stuck on connecting is normal. Servers are down.
nah I'm currently updating
The servers went down 50mins ago
in patcher rn
Just booted up the game to see what would happen
They aren't back up till tomorrow
excited to connect after work tomorrow
Wait can we play now >?
no lol
Yes but the pc freezing caught me off gaurd
You’ll get in Nov 8th
This is a stress test for Friday. Keep trying to connect.
They need people to flood in.
I would have loved to test out the node system.. plus no eastern servers will hinder pvp for aussies/nz players
It’s not right now though. It’s tomorrow.
What this guy said people listen up 👏
is there a difference in location of the na servers?
Will we need the old launcher for 10/25 wave?
All 3 NA servers are central right now. They may open more based on player heat map
We don’t know if there will be a new download
Test
Likely same launcher but possibly a full new download
Hey guys, is there a way to resend a verification link so i can link to discord?
Connect on the website
manage your connection there.
I haven't verified mmy AoC account yet, that's the link i'm asking about
If you didnt receive a verification email try editing the email to prompt one and if that doesnt work check this article
https://support.ashesofcreation.com/hc/en-us/articles/360016315233-Unable-to-Verify-Email
Submit a support ticket if the issue persists
right, got it, thanks
A2 testers have been invited to a stress test
Visual NDA is in place
[0;31mDo not post screenshots of the test outside the NDA channels
Please follow the instructions provided in your email
You should see
- Date and Time linked with a time converter
- Download and test info link
- Instructions to connect your account with discord
https://ashesofcreation.com/account/connections
[0;33mIf your roles do not update within a few minutes disconnect and try to relink using a different browser/incognito mode and clearing cache
check that the linked account also matches your discord exactly - some folks have other discord accounts connected
If you have done all this and can not connect submit a ticket
https://support.ashesofcreation.com/hc/en-us/requests/new
If you have successfully connected you should see #🚩nda-early-a2-news
Please head there for further instruction and to chat with your fellow testers
- if you are seeing permissions denied error please submit a ticket
-# Waiting for Confirmation on Wave bundle testers being included in this stress test
Pog
Test
Test
the site only showns prices in dollars, can I still purchase if I am from UK?
Yes you can still purchase
TY
@tulip hatch i'm assuming nov 8th ppl aren't getting roles at all? i've connected, and the aoc-robo-kot shows in my authorized apps.
Please do not use this channel to test chat friends
use #general-discussion if you dont see that channel select a language in #read-me-first
Anyone else seeing a XINPUT1_3.dll error?
Yes wave bundles do not have roles
should we be connecting our discords regardless?
and am i all set if i am seeing it as part of my authroized apps?
anyone know how large the installed files are, wondering if I have enough space on my SSD
At the moment it is not necessary to do so but you can
without a role its hard to verify if it was successful
Launcher install doesnt let me select Easy Anti-Cheat Service for prerequisite install
is that ok?
You need approximately 100gb free
I get the error. are you on 24h2?
Testers should be using the #🚩nda-early-a2-chat for test errors and concerns
any idea when roles will be given to bundles? or is that still being worked out
No ETA for that at this time
thanks.
@woeful seal go to the website and connect your account to your discord and it should add the roles for you
My computer keeps quarantining the launcher as a Trojan. Anyone else getting this?
false positive
Is it intended to be happening at all?
i have, it even shows the bot as an authorized app. but apparently roles aren't being given out to ppl who purchased the nov 8th bundles and on. unless you got in? lol
Have the stress test invitations all been sent or is it still rolling? If so, what is the deadline for it?
tell you the truth no idea then lol
are you part of the nov 8th wave?
can we use shadow.tech cloud gaming pc to play alpha2 or is it not allowed/supported?
What do i do if I didnt get the roles I should
my email said i can play tomorrow but they also said they are letting all the alpha 2 players play as of tomorrow
I just got it a few hours ago
do i manually install Easy Anti Cheat? the launcher doesn't offer to install it for me, it just says ...
try it again mine asked to install it
did you buy the newest alpha 2 bundles are did you buy alpha 2 access previously?
although I already had easy anti cheat installed on my pc
i'm part of the $120 wave that gets access nov 8th.
i paid the 75$
but i also bought a beta 2 like 2-3 yrs ago
ah. who knows lol.
maybe it'll update by tomorrow
FYI “They were saying earlier today to ensure you exit the launcher once in-game. Was causing crashing /performance issues.”
i have updated the patcher and loaded in but all it does is says connecting is this just being i que or have i missed something
Servers aren’t up right now so that’s expected
h ty
they should be up tomorrow around 11am PST
lord there goes my work day
As far as NDA is concerned, is tomorrow launch under NDA, then the NDA gets lifted on Friday. Or is the NDA in effect until November 8th? Not trying to get banned from the alpha right off rip lmao
I still can't even view the forum post. Sadge.
lol, it Easy Anti Cheat website says you can't install it directly, it installs automatically when you download a game that uses it.... I was like NOPE, not AOC it did NOT install EAC tonight when I downloaded AOC
Tomorrow is not launch, it’s a stress test. Visual NDA is lifted Friday
sorry if its already been asked but, the stress test is only for old alpha 2 buyers?
cuz i got the key thing last month
Everything from this test is under visual NDA. While you can talk about this test, but DO NOT share anything visual, such as videos or screenshots from this test, outside of official NDA’ed channels set up for this test.
Stress test for all A2 users with access on Oct 25th, not for Nov 8th wave
Was the email wrong then
how long is the alpha for? is this the one where it goes persistant?
Just weekend i think
They just weren’t as specific as they could’ve been
nope, but they were building in time
where can I download
Nov 8th pack holders don’t get a role in discord so they don’t get into the NDA channels
should get an email
If you got an email, link is in the email
But we have Alpha 2 purchased
thanks
Did you get an email?
They shouldn't have said all people with A2 then
ya the wording got me excited
They make a lot of typos
Purchased months and months ago
Telling me I dont have Alpha two 
Make sure you have your Discord account connected to your Intrepid account
I do, bot is broken
Relax you’ll get the email in time
The first wave bundle doesn’t have access to the test tomorrow. You have to wait until Nov 8th as described in the pack when you bought it.
But i have Alpha 2
And as the email says...
The good news though!!! We're expanding Early Alpha Two to include everyone that has Alpha Two!
Did you get the email?
That's outdated.
phew
the forums say I am banned but I have no idea why I would be?
It’s a bug
Sweet I was scared about not being able to download
you should not be sharing screenshots here
?
learn to be on an NDA please
this isn't an NDA friendly channel
Who posted one
it was deleted already
it wasnt the game they posted the launcher
Ok
That’s under nda too
lol
cuz they were asking about an error mesage
There are nda channels for that
gamers, my intrepid studio launcher came up with my windows installer service could not be accessed, can anyone help me out?
Try running as admin
comes up the same
Do you have the anti cheat client ect?
Also, try a full reboot of your pc
could help
ill try that
I relinked my discord to my account - does it take a while to get access to the channels in discord?
Tried multiple times, multiple browsers.
Not usually, but a lot of people have had issues with getting roles assigned
I think it's broken
Linking isn’t essential to testing so you can just submit a support ticket.
!cs
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
Didn't realize I had to link a discord to test? How long does it take to get email afterwards? In time to test tomorrow
I also have A2, but didn't receive email.. Reckon I'll receive in time for tomorrow's test?
Same
Linking your discord isn’t required. All the info needed is in the email. Check spam if you’re not seeing it
It only went out to those who have access starting Oct 25th, not those in on Nov 8th
i whitelisted the domains and still not getting the email
The email those people received said they're opening it up to everyone that has A2, not just those that are able to access early
I know what the email said. It’s misleading.
@near stump I will keep an eye out. I pre-ordered Alpha 2 pack in 2018 so I know I am good
You should already have the email. If you don’t see it in spam, verify your account email matches the one you’re checking.
Can you link to an official statement that contradicts the email sent out?
Perhaps they should issue a reprint, and address their false statements.. 😅
If any mods were around I would suggest that
its def right. Just checked and I got emails in the past such as the Alpha 2 guide and what not
I get the newsletters too
nope
Linking's an issue tho. Still waitin on roles
There are no roles for wave 1-3 packs
Mods have been saying that all day
Linking your account provides access to the NDA channels which is the quickest way for Intrepid to communicate with testers - you can still log in when the test begins without linking but you wont be notified of any schedule changes or additional information if you do not have access to the NDA channels
No roles for wave 1-3 packs implies that those people won’t gain access to the nda channels which implies they don’t have access to the pre-alpha 2 test tomorrow
they don't
Given that the verbal NDA has been thrown out the window, pretty safe to say there's no point in the NDA channels 👀
there's still a visual nda
I've purchased SEVERAL A2 keys for several people, they do not have the client yet, but i do.
took me several refresh went i went on a hour ago
Intrepid is aware of the permission error and are attempting to resolve it - some folks are able to get through by just refreshing
alright well I guess I will call it and say that I am not going to get an email tonight. I will try to contact them tomorrow. See how it goes
NDA channels have a lot of screenshots of people seeking help
Okay, and those with access to the NDA channel, would be playing the game and know what it looks like.. Nullifying the need for a visual NDA channel...
I reopened the link after logging in and getting that error, and it worked for me
I'm refreshing my heart out
not refresh - reclick the link in email if you haven't yet
I did that too ofc
The email says that all A2 peeps get to play tommorow. Does that include A2 first wave?
nope 😦
A2 wave bundles are not included in the stress test
tomorrow is just a continued strress test
Ah. The official email suggested otherwise. Lots of people confused
So the email that was sent out saying that everyone with A2 will be getting access, needs to be reissued, addressing the misprint,,
Yes we've informed Intrepid and they will make clarifications to help with the confusion there
I mean.. Alpha 2 access is different than Alpha 2 wave 1 access, just a lil confusing but it makes sense to me
folks, you understand the earlier you get access , the most issues you'll encounter? getting in a little later than the front-line (bless their efforts) will give you an orders-of-magnitude better experience? wanting to get in earlier just to complain is not helpful for the devs, take a little break and enjoy the hype until your turn comes
i think A@ and A@ first wave is pretty different
When you link your intrepid account to discord on the website, can you unlink it and then link a different one? or is it like permanent
they are stress testing the ability to send out correct emails
You are able to unlink but there have been some bugs with it not disconnecting correctly for some users
You'd think Wave 1 would be the first group testing A2. Or at the very least they'd be included in "everyone that has Alpha Two"
thanks
definitely not, it clearly says wave 1 starts nov 8th, alpha 2 starts oct 25th
hey a question , if i download the pre alpha two will i need to install the game again tomorrow ?
how do i get roles tags and what not in this server
anyone figure out how to get past the anti cheat not installed screen yet?
its installed..
Please take additional comments and discussions to the discussion channels
If you can not see #general-discussion head to #read-me-first and select a language role
Lets keep Questions and Answers tidy for folks needing assistance
Unsure. Intrepid said they’d share this information tomorrow
The email was an update/change to the old schedule. Hense "Expanding A2"
Via email.
help please
post in nda
#🚩nda-early-a2-chat head there for testing help
But i cant get in
Because you don’t have access

How am I supposed to see my role?
Click your name
click your name
You can click on yourself to see the roles you have
oohki thanks 🙂

ah i got work i dont know if i can be back while these tests still a thing also i dont wanna download the pre test just to have to download the game again tomorrow
This the questions channel. Do you have a question?
ye i asked if we will need to download the game again tmrw if we download the pre alpha 2 rn
also do i need to check all 3 when i start the launcher cuz i only downloaded the visual c++ only
Dont have that information, I can see if i can get a clarification
alright thanks
You only have to download the ones you don’t have
So ones you have will be greyed out
I have been sitting on the connecting screen for like 15 mins now. Is there a que to get in right now?
ah ok
Servers are offline
I have an item in my inventory called beta 1 and beta 2, are those for the beta on Friday?
servers are not up
#🚩nda-early-a2-news read the msg there
Thank you again @near stump
I assume we are getting an email with the download for the beta on Friday right?
Alpha test - yes emails are going out sometime on Thursday to pre download for the Friday test
Awesome thank you.
some have already gone out
What is beta 1 and beta 2 on my inventory on the website then? Lol
that's so you can play in like 5 yrs when they do beta 😉
you will need to get the alpha 2 upgrade or upgrade the whole thing to voyager f you want to get in on fri
Yes you do not have access for the test this Friday im araid
What does it say? I don't have access to this for some reason
Ah jeez okay thank you
Only folks with the Alpha two role are able to see that channel
go into your account on ashes site and make sure you have your discord linked , it will give you your roles. https://ashesofcreation.com/account/connections
yeah link your discord to your intrepid studios account
You need to connect your discord to your intrepid account for that role and access to the test channels
If you recieved an email it has all the necessary steps you need to follow
I have Alpha Two role on forum and my account is connected through the forum and yet I don't have that role here. Why?
Thanks
I'm trying to create my char but it says XClient isn't enabled?
https://ashesofcreation.com/account/connections
Youve connected your account here?
did you unlink and relink using a different browser/incognito mode?
I did that twice. I will try a different browser, that I didn't try. Thanks
Testing questions and help should be discussed in #🚩nda-early-a2-chat
server are down till 2pm tomorrow ithink EST for me
did you click create char? servers arent open so you wont be able to
Is the alpha two role auto given after linking your discord on the website?
Looks like it
yes if you have the appropriate package youll get roles associated with it once youre linked properly
Some people have found a bug that lets them get into the character creator 😅
Huh lemme try re-linking again ty
Thank you very much Alluring, Incognito worked.
You can get into the creator but if you click to finish itll give the error
Ah gotcha
Awesome glad it worked for you! c:
So i should have access correct but when I connect my Discord I don't get access to any new channels and no email
Yes, your account does not reflect the package you have
Have you attempted relinking using different browsers and incognito modes?
Does your forum display the correct tags as well?
How big is ashes?
Hi there I invested a ton of money into this game years ago, and I have been trying each time there is a Alpha/Playtest to join and i cant find anywhere on the site to join.
Only member? youll need to submit a support ticket
If your forum roles dont include your package the role cant be applied here either
!cs
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
Thanks for the tips, incognito worked for me as well.
59gb is the current installed size if you meant game file wise
Still cant log in into the website
The world in game is 480km^2. The file size right now is 60gb
youre welcome glad it worked for you
@tulip hatch cool i will contact support
Question, something mentioned stuff like "Alpha Two" roles...is that a thing we're supposed to do in some way?
Download information for you is in #🚩nda-early-a2-news
There is a test tomorrow you can participate in
Have you tried using a different browser?
Clearing Cache ~ all the usual stuff?
yes and yes
How can I select roles?
While the site has been experiencing issues along with the influx of users Id recommend submitting a support ticket
@dusty wing I’d add that you likely have received many emails from Intrepid regarding testing. They’re probably in your spam folder as they have been for many others.
but how do I send a ticket if I can't log in
No i had majior issues with the emails letting me gain access, the news section you sent me worked thanks
Awesome!
You already have all the manual roles you can apply yourself
If theres any you wish to remove you can go to #read-me-first and remove the languages you dont want
If youre wanting A2 roles or other package roles you need to link your account
logging in is not necessary to submit a ticket
!cs
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
What email do they use? is it community@intrepidstudios.com
Yes
Yes thats the email
I've linked my discord and I still dont have roles o.O
I kickstarted and bought A2
Have you already tried disconnecting and relinking using a different browser/incognito mode
nah, Ill do that now
If i purchased the Voyager Pre order package will I have all 3 wave access ?
Time to bring out trusty old microsoft edge ;)))
Yes
@tulip hatch Thanks for the help sent in a ticket with the picture I posted here. Fingers crossed they get to it by at least friday
tyu
best of luck friend
I thought no visual nda will be on A2? Why did they change that?
Hm
they didnt it is for the pre A2 testing
A2 starts on October 25th anything earlier is under visual NDA
Tried with diff browser, me dunno
Intrepid has brought in testers early to stress test before the real deal
Does your forum profile show your package roles?
In the email I got abt tmws testing is it’s under visual NDA
.
tomorrow/today depending on where you are is the 24th
Tomorrows testing is stress test on the 24th which is 1 day earlier than the official launch of Alpha 2 on October 25th
No one cares about the when my dude
Ah, ok I see
how long is the pre alpha2 running for?
I purchased alpha 2 key in 2022 but I do not have alpha role I got the email
let me check
2020 gang
Double check your spam/promotional folders you should have been invited
Friends please keep this channel to questions and answers only
Comments and discussions should go to #general-discussion if you can not see that channel go to #read-me-first and select your language role
lol it was an answer your question on why the stress test is under visual nda
Uncertain depends on what Intrepid needs before A2 launch

Make sure you followed the instructions provided in the email to link your account
am i unable to login to the aoc launcher because the servers are down?
No it doesnt :C
fair enough thanks @tulip hatch
It only shows member
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
I have the discord linked on the website
Youre welcome
Unlink and relink using a different browser/incognito mode
do you see #🚩nda-early-a2-news
I believe you should still be able to log in atm but unsure
i am able to login to launcher still so its not a server down issue , ill say that
where's the roles?
Thanks c:
https://ashesofcreation.com/account/connections make sure your discord is linked
#🚩nda-early-a2-news message follow instructions provided here and see if youre able to download with the link provided
If youre able to do all that a missed email is no issue
okay awesome ty! then ill do some troubleshooting
some ppl still cant DL #🚩nda-early-a2-news message
it says i do not have the permision XD
Yay it worked tyvm
Youre welcome! c:
Yes there are several folks who do not have permissions and its being looked into - you can try refreshing until it lets you through but we dont have a work around atm
thanks boo wanna makeout now
SORRY
jk

Launcher is permanently stuck trying to connect
IM EXCITED
dont judge
Lets keep this channel clear for Questions and Answers friends
okay ty
if you have one of the newer packs. wave 1,2,3 you dont get it
@tulip hatch I just sent a ticket, but just to be on the safe side, it is a website problem, am I right?
'cause I want to log in and Link my discord as well
If youre unable to log in then yeah it would be a website problem - but support will be able to assist you better
Are you filling out the drop down menus?
i disabled my norton smart firewall and it let me login to the launcher and start the download! woot

i have succesfully downloaded the launcher, but in the info sent in the email i got it said i had to "clear the game settings"
i'm not seeing where to do that on the launcher.
this isnt really a tip channel, but id recommend you get rid of norton and use windows anti-virus. norton is almost as bad as a virus
I'm getting this page when I'm trying to download the game does anyone else have this issue?
same here
If this is your first time downloading you dont have to worry about that part yet
what drop down menus ?
I got an email for an alpha two stress test, is that legit?
the options for submitting tickets
check #🚩nda-early-a2-chat
if the email is from community@intrepidstudios.com then its legit
yes, I filled everything
Where do i link my discord and intrepid account?
but I already have the launcher and I can't log in rofl
I can't seem to see any discord channels about Alpha 2 access tomorrow
anyone know how I can get said info unlocked?
@tulip hatch what does it mean if it says this?
make sure your discord is linked https://ashesofcreation.com/account/connections
if linked and no role , try relinking diff browser / incognito and support ticket after
!cs
Include more keywords after this command to search for answers to some of our FAQ (ex. !cs password reset), or open a Customer Support ticket directly here if you are having account or technical issues: https://support.ashesofcreation.com/hc/en-us/requests/new
There is currently a permission error and it is being investigated by Intrepid
Atm you can just try refreshing until it lets you through or wait till Intrepid resolves it on their end
I'm not sure why this would be an issue, but I get "DirectX 12 is not supported on your system. Try running without the -dx12 or -d3d12 command line argument." Even though I have Dx12 and really never had this issue before. I put in for a ticket as well.
Thank you
what was the solution for this? I missed it
relink with browser/incognito first
Or clear cache
edited it 🙂
do all the thingsss
Hey is there anyway to UNLINK my discord and interpid account? I have it linked to my old intrepid account but bought A2 on my new one
Oh, thank you @tulip hatch very helpful
Where should I download it?
should be able log into old account unlink then relink via new acc https://ashesofcreation.com/account/connections
@tulip hatch I logged in on my phone but for some reason not in the computer
thanks king
If you recieved an email it should have all the necessary information there for you
Just re-connected discord using incognito and it worked.
getting this error any help
Are you on VPN?
Interesting, have you tried clearing cache on your pc
Or did you check your email for verification?
Okay I got the right account linked to my discord now, does anyone know roughly how long it takes for A2 roles to appear?
Almost immediate
I did clear browser cache
And tried with another
displayed on the web page
Permission Problem
You don't have permission to do that.
You may need to verify your intrepid account - If you didnt receive a verification email try editing the email to prompt one and if that doesnt work check this article
https://support.ashesofcreation.com/hc/en-us/articles/360016315233-Unable-to-Verify-Email
Submit a support ticket if the issue persists

