Unfair kick from ranked race due to incorrect high ping detection

[last wraith]

unfortunately points dont get restored

[woven wharf]

Video

@last wraith video?

[fresh quest]

that video doesnt prove/show anything

[woven wharf]

I got kicked from a ranked race with “ping higher than server limit” even though my connection was stable. I’m sharing this video so you can see what happened.

[fresh quest]

ok, but that video doesnt show stability of the connection

on the other hand, you may have stable connection but high ping and get kicked anyway

[last wraith]

as i stated in the first reply, points wont be restored

[woven wharf]

I understand, but it would be great if a solution could be found for this issue.

[last wraith]

wifi , telephone or wired connection ? location ?

[woven wharf]

I’m using a wired connection. Turkey

[last wraith]

we can all get a ping spike if it persists , make a help thread

[worldly flint]

can we also quickly talk about the fact that pov just caused a hugh start crash for no reason? 😄

[woven wharf]

I understand, and I want to say again that everyone here puts effort into earning points. Please consider finding a solution for this issue so no one’s effort goes to waste.

[last wraith]

a so.ution to what ? sometimes the internet has random spikes? thats impossible to fix

[woven wharf]

I was about to make a comeback 🙂

[woven wharf]

You’re right, I agree with you. Anyway, thank you for your help. Good night!

[last wraith]

you too

[fresh quest]

how exactly do you know your connection was stable?

[woven wharf]

I could feel it, no lag, no stutters

[cursive mango]

I agree, while I commend the idea to reduce a negative experience for customers. The kicking of customers during multiplayer, is a hack at best.

[last wraith]

until you get wrecked by a warping car due to ping

[cursive mango]

@last wraith Better wrecked than kicked and losing rating but that is a matter of opinion.

What I am saying is, don’t allow high ping to join. Filter from the ranked list. Improve global coverage of game servers. To name a couple of ideas.

If a customer is playing at 5pm in the evening in Aus, is it the customers fault if they only have the option to join a server in Germany for RR ranked races?

In my opinion, it’s better to block registering for the event prior to joining.

Further to this, to avoid a poor customer experience, spin up servers local and that support the capacity that is required within these territories to provide proper coverage.

The current implementation doesn’t support the concept of providing DLC at a price and not providing the platform to use it without risk to the player.