#The game keeps crashing and won't let me open it.

36 messages ยท Page 1 of 1 (latest)

sick sleet
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The game keeps crashing and won't let me open it.

warped sapphire
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!logs

upbeat saffronBOT
# warped sapphire !logs

Log files can be found in Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log make sure to sort by date to see the newest files!

fallow copper
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Where/when does it crash? red splash screen? loading screen before main menu? main menu? loading into a session? watching replay?
and does it say any error message/code and produce a crash file?

warped sapphire
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mwtransport ; game log ; full system specs ; all hardware listed

sick sleet
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thank you

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The game still won't open

fallow copper
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?
what did you do in the meantime?
we asked many questions ๐Ÿ˜„

warped sapphire
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i dont see logs and hardware list etc ; at that point we can actually suggest stuff , at present it is dead

sick sleet
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I get a message saying I'm getting an error and the screen goes black

warped sapphire
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last time ,

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!logs

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hardware and system specs

sick sleet
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!longs

fallow copper
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just go to the first message and answer all our questions from top to bottom. go through all messages. otherwise this won't go anywhere ๐Ÿ˜… then provide the log files from a crash session.

sick sleet
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The game still won't work for me. I did everything you told me, but it still won't open.

warped sapphire
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amd or nvidia

sick sleet
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amd

warped sapphire
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post the logs that were asked for

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!logs

upbeat saffronBOT
# warped sapphire !logs

Log files can be found in Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log make sure to sort by date to see the newest files!

warped sapphire
sick sleet
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I did what you told me, but it still doesn't work.

warped sapphire
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i dont see any of your logs , so until i do ; i wont help

sick sleet
fallow copper
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AH! ๐Ÿ’ก

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do not open steam as administrator

warped sapphire
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stop running steam as admin

sick sleet
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This message appears and the game screen goes black.

warped sapphire
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and rthats not a log ,

sick sleet
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I removed the "run as administrator" option, but the same problem persists.

fallow copper
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weird. usually the people who had "raceRoom is already running" that was fixed by either not running as admin or reinstalling steam. ๐Ÿค”

sick sleet
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ok

sick sleet
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I reinstalled Steam and the game is still giving me problems

fallow copper
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Very weird.
Than please provide 2 log files, 1x game.log and 1x mwtransport.log. you can find them here:

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!logs