#Crash Dumps

92 messages · Page 1 of 1 (latest)

hard notch
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What should I do if they ask to send KW Studio the Crash Dumps File.

snow flame
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Describe what you did before the game crashed. Then you upload the crash file here

hard notch
snow flame
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Does it always happen with different setting (like different car and track?)

hard notch
snow flame
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Then yeah, post the crash file / files here. Even better if you add 2 more log files called mwtransfer.log and game.log

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!path

cosmic boughBOT
# snow flame !path

All RaceRoom user files (not game files!) are in

  • Documents\My Games\SimBin\RaceRoom Racing Experience
  • Replays: Documents\My Games\SimBin\RaceRoom Racing Experience\ReplayData
  • Log files: Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log
  • Setup files: Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\CarSetups
  • Controller files: Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\ControlSet
  • Crash dumps: Documents\My Games\SimBin\Crash Dumps
cosmic boughBOT
# snow flame !path

All RaceRoom user files (not game files!) are in

  • Documents\My Games\SimBin\RaceRoom Racing Experience
  • Replays: Documents\My Games\SimBin\RaceRoom Racing Experience\ReplayData
  • Log files: Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log
  • Setup files: Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\CarSetups
  • Controller files: Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\ControlSet
  • Crash dumps: Documents\My Games\SimBin\Crash Dumps
hard notch
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@snow flame excuse me but what should i give from the log files

snow flame
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Okay. So

  1. The crash dump
  2. The corresponding mwtransfer.log and game.log from the folder: UserData\Log. You can sort them by timestamp and see if you can match the crash file with 2 of the logs time wise.
  3. Upload all 3 files here. Then we can forward the error.
hard notch
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@snow flame the other 2 i couldnt find

snow flame
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They are here:
Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log

hard notch
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@snow flame

snow flame
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Click UserData

hard notch
snow flame
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Game.log and mwtransfer.log
Both should be matching the time when the crash happened.

snow flame
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You know what? Just post all 4 of them 😄

snow flame
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They are very online because hotfixes are needed 😄

hard notch
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jk

prime ore
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Yeah, the same thing happened to me as well. I thought it was a PC issue. No matter what, my game would crash when I loaded into a AI session or a practice session by myself. And the game icons were loading in slowly as well. And when I loaded into a session, black screen and game crash. But I'd hear the track activity

spare pollen
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tried to the new comp and crash dump happened

hard notch
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mhm

spare pollen
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it worked the second time

wraith field
prime ore
hard notch
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the screen goes black and then you can hear cars moving. then crashes

prime ore
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Well for me, I can't even load into the session and hear cars go, just the screen is black, I hear the track activity, and then crashes

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@hard notch

hard notch
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when would this get fixed

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i am alr sooo boredd

prime ore
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Idk. Hopefully they fix it soon. I'm at school rn but I wanna try the new lmd-h cars and hear them rlly bad. I mean, I have iracing and Roblox but raceroom is rlly fun if I'm bored of both

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@hard notch

dry anchor
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@prime ore @hard notch what's your GPU?

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you can try running the game in DXVK mode (you can select it in Steam, in startup parameters for Raceroom)

if you have AMD GPU, also try this:

  • turn off anti-aliasing and/or motion blur
  • if it doesn't help, install Pro version of AMD drivers instead of Adrenalin
prime ore
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@dry anchor I have an Intel GPU. In dxvk mode it's fine, I had chat gpt help with forcing the game to run full screen and in the resolution I want, but now when I want to drive a car, I see a grey glitchy mess, but when I go to the replay or race monitor, I see the cars on track perfectly fine

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So idk what's happening

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Bc I rlly wish I could run the game in the normal mode like I did before the update but that keeps crashing my game so 🤷

prime ore
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Yeah, I'm using one of the other modes but I wanna go back to the regular bc there's a glitch if I drive in one of the other modes

hard notch
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@snow flame what are we supposed to so rn

prime ore
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Try to go to dxvk mode @hard notch

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That's what's working for me rn

hard notch
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how do you do that

prime ore
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Hopefully they get the normal version fixed soon bc the dxvk for me has some bugs rn

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Go to steam, open the game from steam

hard notch
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mhm

prime ore
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It'll give you different options of how to run it

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Then choose dxvk

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That version doesn't crash for me

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But there's some bugs

hard notch
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i will try that

prime ore
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So I'm using that until they fix the normal version of how to run the game

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Good luck with it

hard notch
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whats the difference

prime ore
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Nothing I don't think

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Not that I've noticed at least

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Just want the normal version to work as I said lol

hard notch
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the loading screen is bigger than usual lol

prime ore
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Yeah, lol. It caught me off guard

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How's it going?

snow flame
prime ore
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@snow flame are you working on fixing the normal version though? Not trying to sound impatient, just wondering bc the normal version of opening up the game has no little to no bugs before the crashing from the update. Bc with the dxvk mode I had to add some code for it to be forced into full screen, and I had a grey glitchy blob whenever I drove a car, but on race monitor there was nothing, and I couldn't switch or choose different tv cams and drivers.

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But redoing the graphics file, the glitchy thing fixed itself, but I haven't had time to see if I was able to choose between cameras and drivers as eell

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*well

hard notch
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the screen becomes black every 8-10 minutes but its good enough

prime ore
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Yeah, I had the issue of it showing black whenever turning the sound up or down

snow flame
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devs are on it to fix bugs as soon as possible. monday possibly brings a patch, but we will see.

prime ore
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Or just standing still, I haven't driven yet so idk how that is

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Ok, hope that fixed the bugs. Thank you for making an amazing sim to drive! @snow flame

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(not trying to be sarcastic)

snow flame
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i'm a betatester, i didn't program anything 😄

hard notch
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shhh dont act like you didnt do anything

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i am looking forward for the gt3 race, with a keyboard hahahahaha

snow flame
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keyboard masterrace!

hard notch
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it crashed again

prime ore
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Dang

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I haven't been on it since yesterday morning so the only chance I get it after school tmrw so we'll see