Discord bot: RaceRoomAI issues? Post here!

[rotund magnet]

Please remember to check in the #❓│faq channel (yes, it's been updated!) to see if your question is answered there.

If you're still experiencing an issue, describe the issue here. Remember to not post any personal details!

[stark loom]

not able to use "/connect". always getting this message. My steam account is linked. Or am I doing something wrong?

[rotund magnet]

the bot is unable to send you a message in private. can you send the command in a private message to the bot instead?

thanks for the report!

[stark loom]

sending direct message to bot:

[rotund magnet]

okay, that's odd.. can you send "hello" first, and then try again? 🤔

[tall arrow]

is steam already connected to the discord account?

[rotund magnet]

the issue is that the bot isn't allowed to send Tom a direct message

[tall arrow]

ah, yeah then it's dm settings ^^

[rotund magnet]

so the workaround is to send a normal message first, and then the /connect account - at least i hope

[stark loom]

thanks for the help. I had this setting disabled. Bot works now

[ancient shadow]

I did connect Steam to my Discord. Then what? It said I should get a notification. Didn't get it

[polar lagoon]

if I understand you correctly, you now need to talk to the bot in DM, type this symbol:
/
then select "connect" command from the pop-up list

[rotund magnet]

What Maske said is correct! As described in #❓│faq:

[ancient shadow]

I got to the grid page. But it keeps saying my Steam is not connected.

[rotund magnet]

is there a possibility that on discord.com you're logged in with a different account? when you're on the authentication page of discord, do you see the exact same username? 🤔

[ancient shadow]

Yep. I have Steam with another mailadress then Discord/Raceroom.

[rotund magnet]

I'll send you a DM

[sleek slate]

I have the same problem. I can't register

My steam Account is connected

[tall arrow]

you tried the command in raceroom discord or private?

[sleek slate]

Tried it on discord

[rotund magnet]

do you receive a DM from the bot or not? if not, you can try sending a message directly to the bot with "hello" and then the /connect command. if it's still not working, you need to enable DM's from the server

[sleek slate]

hello

[tall arrow]

to the bot, not here 😄

[rotund magnet]

to @rare geyser in a direct message 👍

[sleek slate]

Thx

[surreal bison]

@rotund magnet you might want to pin this thread, slowly but surely it getting lost, at least on mobile

[rotund magnet]

done, thank you!

[night moss]

Can't seem to register help

[rotund magnet]

Have you tried the /connect command? See #❓│faq for instructions

[lilac venture]

Hi, how can I connct my Discord Accont to the RaceRomm? Where do I have to type the /connect order?

[rotund magnet]

You can do it anywhere, even in this channel!

[lilac venture]

Thanx, got eventually... 🙂

[limber comet]

hola, como hago para inscribirme al evento del 15 de junio en la gt3?

[cinder panther]

@limber comet, en los canales abiertos se ruega el uso del inglés. Para cualquier duda en español tienes un canal en específico #español ;-). Te he dejado respuesta allí.

On open channels the use of English is requested. For any questions in Spanish you have a specific #español channel ;-). I have left you answer there.

[kindred light]

/rank doesnt allow for tags/usernames anymore

[polar lagoon]

only allows Raceroom account name?

[kindred light]

the parameter for the username is missing

[polar lagoon]

so it only works for your own account?

[kindred light]

yes

[polar lagoon]

let's wait for Chris to confirm it, but I think it's working as intended. being able to find other people's Raceroom account (which requires your real name) while only knowing their discord tag is a privacy issue

[kindred light]

its also just says your account so thats probably the reason

I think it should still allow Raceroom usernames, just not tags

[polar lagoon]

yeah, that would be fine. you can find the same info on the website anyway

[rotund magnet]

it will likely change, but for now it's indeed only for your own rank and as a "hidden" message to only the user who requested it

[stable zephyr]

Non mi lascia iscrivermi alla gara

[rotund magnet]

use the command /connect first 🙂

[rare geyser]

You can read all about it in the FAQ: #❓│faq message

[inland rampart]

Hello, when I try command /connect, he says something went wrong

[rotund magnet]

check if your settings allow DM's from this server; the bot seems unable to send you a DM

[inland rampart]

sorry, but what is DM's?

which settings on discord to allow DM?

[rotund magnet]

Direct Message - when you right click on the RaceRoom server icon on the left, go to "Privacy Settings" and enable the Direct Messages toggle

[inland rampart]

thank you!!!

[inland rampart]

That works! im now registered for a race. To find the server, I will receive a server information or something like this after?

[kindred light]

yes

it will be sent by the bot automaticaly

[inland rampart]

Thank you Colin

[fickle scroll]

Not able to use the command/connect and my account is already linked, Can you help me?

[cinder panther]

have sent you a DM

[split wind]

same here 😦 please send me DM

[cinder panther]

step 1 - have you connected discord and steam? via options>connections?

[rancid gulch]

pls help me, i'm under water

blub blu blub

[rotund magnet]

That's... Odd 😅 restarted discord?

[split wind]

Yes i did, but "something went wrong" is the information

[rancid gulch]

Restart doesn't work...

[amber hearth]

Where and how have I type in the connect command? I don't now an don't like discord. Please tell me what di do?

[late eagle]

#❓│faq message

[torn fjord]

Hello ! I wanted to enter the competition. I accidentally clicked "sign up for America". I wanted to press "cancel participation" to change my choice, but I can't change anything. How can I select "sign up for Europe" ?

[cinder panther]

@torn fjord as you can cancel register from same place... Simply do it and register to Europe. Command /check would show you were are you registered

[rotund magnet]

Yep, just click cancel or immediately click on Europe, should work and you get a dm with overview of registrations when you do. If it shows incorrect region or both, let me know, then its a bug!

[thorn hare]

connect

[cinder panther]

add a / before connect...

[blissful mantle]

I wasnt sure if I already registration for this competition after i clicked signed in for america?

[tall arrow]

You can ask the bot via /check

[blissful mantle]

where is the bot? I'm not good with discord.

[tall arrow]

@rare geyser

this guy

sent it that message

[blissful mantle]

already sent the message and nothing responded

[tall arrow]

do you allow private messages from others? if not, send the bot a simple word like hello and try the command again.

[blissful mantle]

done.

[blissful mantle]

tyvm for your help sir.

[long granite]

Hello, my steam is connected to discord. But when i follow the link getting from /connect i get this error. I already restarted discord, my pc and disconnected steam and reconnected it. Nothing helped

[cinder panther]

have you ever played raceroom @long granite ¿?

[long granite]

yes. since the beginning 😄

also took part in a few 2,4h races

[shut bison]

No puedo inscribirme , y estoy en el canal de discord de Raceroom sin error. Que puedo hacer?

[cinder panther]

Here english is asked you have a #español channel

i can help you there in spanish if you want

[cinder panther]

try to restart steam and discord if link is done on settings here at discord just doing /connect would be easy for you to get the connection between both.

[rotund magnet]

If you still have issues, check if you're logged in on discord.com with another account than this one - it happens sometimes

[long granite]

ty 🙂 this was the issue.

thank you aswell @cinder panther

[river wolf]

i got an pxn v9 and it get recognised by my pc but not by the game, can someone help?

[tall arrow]

this is for bot related things. make an own post about it 🙂

[river wolf]

oke

where

[tall arrow]

In #1027885929819549767 , top bar is either to search or to post a new issue 😄

[polar viper]

where can i find the command connect

[tall arrow]

type /connect either in some channel or in a dm to the bot

[rancid gulch]

Hello, please help me my problem is not solved

I don't know what to try ...

I can't see informations from the raceroom bot

[cinder panther]

you cannot do /rank or anything if /connect has not been done. I guess

[rancid gulch]

Already Done

[pure stratus]

i have connect my steam to discord now and it still doesnt work to join the ranked event!

[cinder panther]

try to do again /connect

and check message

says your profile and number?

[rancid gulch]

Sorry i switched channell

[rancid gulch]

I try now...

[topaz apex]

hi

[rancid gulch]

hi

[topaz apex]

I am registered in the ranked race

but I don't have the server and the pass

[rancid gulch]

the raceroom team has a problem

[broken sphinx]

like me

i made the register

[topaz apex]

big one

[broken sphinx]

but i dont have the info race

[rancid gulch]

they have launche the 2 first servers but they have an issu so we 're all waiting

[loud shore]

No notification up to now

[rotund magnet]

#championship message

[rancid gulch]

Hello, i have one week to find a solution for the bot which replies to me but my discord doesn't show any information, please look at the screen, i'm successfully connnected with /connect...

if someone can help me

please

i was in the list of the split 5 so my discord and steam accounts are sync too

[rotund magnet]

I forgot to ask, is it like this in the browser or the app? If app, any chance there is an update? If browser, any chance it's an older browser? It's an odd one for sure, only seen it happen to you so far

[rancid gulch]

browserS, app, pc, android phone

it seems like it's on my account

something weird

okay done !!

[rotund magnet]

It's everywhere? I.. yeah, you might want to get in touch with Discord Support and post the screenshots from the different browsers/app, I can imagine they have experienced this before

[rancid gulch]

Just a parameter

-_-

in the options

[rotund magnet]

Aaah!! Well, good to hear it's fixed now!

[rancid gulch]

yeah thx for all xD

[rancid gulch]

i hope it's all good on your side too for the event

[silent merlin]

add a /connect

[median eagle]

hey guys i can't register for support race and i have linked my account with steam and still won't register.. also what time is is the race?

[rotund magnet]

what's the error you get?
all details are in https://discord.com/channels/254906072748261376/1245307910209142824 relevant topic, the times you see there are localized

[urban brook]

i don^t find the possibility to connect. there is no raceroom icon

[polar lagoon]

!faq

[rare geyser]

You can read all about it in the FAQ: #❓│faq message

[rotund magnet]

type /connect here

[acoustic owl]

it's there

[wicked summit]

Hello! I get this error to be able to register Jun 12 If the problem persists, please let us know on ⁠Discord bot: Problems with RaceRoomAI?…

I have everything connected and I disconnected again to verify and nothing.

[acoustic owl]

screenshot or video?

[rotund magnet]

Which region are you trying to register?

[ancient shadow]

where do you type connect ? i cant join

[ancient shadow]

ive done that its stage 2 i cant do

DONE

[rare geyser]

If you want to report bad behavior on our Ranked servers, please use this form: https://forms.gle/bHeTaYvQUSajB2rD6. Keep in mind that an instant ban is only given to the worst offenders. For other "bad behavior", we need multiple reports to see a trend. Note: the reports are handled on a weekly basis and you will not receive a reaction/reply after your report. We do value all reports though, so send as many as you need!

[wicked summit]

Hello everyone and thank you for responding. Follow the instructions again and register now! I would be doing something wrong, thanks for the help.

[tribal anvil]

i have steam link how do i finish th setup

[tribal anvil]

Got it

[lofty frost]

guys how i can connect my raceroom account with discord

[late eagle]

#1244661525722038293 message

[latent rover]

How do I race in today's race

[acoustic owl]

https://cdn.discordapp.com/attachments/928934020912394250/1248673191954747433/GPI8aJmXYAAf_ru.png?ex=666a73c8&is=66692248&hm=ab24da13206be21bdb3cfab553fcb2cf8cac957a31f3363b81c82dc75cdef1ae&

[latent rover]

That I had done and the race where I join to do it

[rotund magnet]

Once the registration for your selected region closes, you will receive the server info in a DM. To join the server, start the game, select Multiplayer and search for the server by the specified name

[latent rover]

I didn't get anything in the DMs

No, sorry, I understand now

[rotund magnet]

once the registration is closed (https://discord.com/channels/254906072748261376/1242010385951752224) you'll get a DM with server info

[vagrant fiber]

Guys I can't connect, I keep getting this message "Apologies, something went wrong!" ?

I've done all the instructions but keep getting that message

[cinder panther]

post screenshots of each step in order to be able to detect where or what does this go wrong.

[acoustic owl]

Do you have DMs enabled in your server settings?

[rotund magnet]

Dms is indeed the likely issue

[vagrant fiber]

You guys were right I needed to enable my dm's

[loud shore]

Here notification worked this time.👍

[regal imp]

no me puedo registar para la carrera... que complicado todo

[cinder panther]

#español

[dusky star]

I can't link my steam acc to raceroom

[acoustic owl]

Why?

[hazy marten]

connect

Where do I have to enter the connect command?

[hazy marten]

I have linked steam, but I can't link raceroom. How do I do that? Sorry, I'm not that good at using a PC

[late eagle]

is there any issue? check second point

also this

[rotund magnet]

If you don't get a Direct Message from the bot, then you need to enable Direct Messages in the server settings.

If you click on the link and it says you don't have a steam account, then you need to log out on discord.com and log back in

[hazy marten]

DM is switched on. I have now sent a message with connect to RaceRoomAi. Is that right?

[hazy marten]

finally worked

[regal imp]

sigo sin poder registrarme para la carrera que manera de complicar todo....

[late eagle]

english pls

[regal imp]

How complicated they make It to register For the race its a rubbish system.... The game is in decline, the race combinations are bad....

[kindred light]

its 2 clicks

[late eagle]

what part is complicated for you?

[verbal yarrow]

Hi, I'm not able to register for the 2.4h Nords race, I followed the screenshots from the staff and it still didn't work, I went to connections, clicked on the steam link and clicked on the event and chose the type of server, it stays always giving the same error.

One thing I couldn't do is connect discord with raceroom, because I couldn't find where to do that, I could only connect discord with steam

[rotund magnet]

type /connect

#❓│faq message

[verbal yarrow]

Where can I link discord with my RR account? whats the way?

[cinder panther]

if you have done the steam - discord connection...

Then just type /connect on any channel

and follow

[verbal yarrow]

I got it, thank you very much

[rotund magnet]

please note: the bot is currently offline. we're working on a solution

[rotund magnet]

It looks like it's back online!

[kindred light]

!catfact

[rare geyser]

here's a random cat fact for you: Smuggling a cat out of ancient Egypt was punishable by death. Phoenician traders eventually succeeded in smuggling felines, which they sold to rich people in Athens and other important cities. (cc @swift grove)

[kindred light]

yes!

[hushed chasm]

yo

i'm not able to register for ranked events bro

connected my steam account and everything

[tall arrow]

so you have done everything from here: #❓│faq message ?

[hushed chasm]

yeah man

[tall arrow]

so i guess when you type the connect command you get an error message? have you set your discord settings to allow private messeges?

[hushed chasm]

yup

but i still get that error messgae

message*

[kindred light]

it says your steam account isnt set up properly yet

[hushed chasm]

fr>

fr?

[tall arrow]

does that matter? it is just that steam is set to private or something 🤷🏻‍♂️

[hushed chasm]

a;r

alr

i just did

lemme try again

same thing happening 😭😭😭

[hushed chasm]

hey... i think i saw your profile on raceroom

[tall arrow]

try typing a message to the bot in private. start with something like hello and then the connect command.
i really don't know else.

[rotund magnet]

What error message?

[hushed chasm]

even though my account is connected

[kindred light]

click the link perhaps

[tall arrow]

steam account and raceroom account are two different things. looks like steam account is indeed connected. now click the link and register the r3e account

[hushed chasm]

okie

[rotund magnet]

Those are instructions, not an error message 😅

[hushed chasm]

alr alr

its connected

tyyyy

[rotund magnet]

[quiet spear]

Hello. I’m no genius on a pc so I can’t seem to add myself.. it just said something went wrong.. have added steam to my RR account.
Regards.

[rotund magnet]

Try the server settings and enable to allow server direct messages. The bot is likely unable to send you a direct message

[quiet spear]

I’m sorry for asking, but how do I do that??

[quiet spear]

It tells me that direct message is on

[quiet spear]

I would like to participate, but this is so difficult to figure out, man 😵‍💫

[late eagle]

when/which step do you get the error?

[quiet spear]

When clicking ‘sign up for Europe’ 😵‍💫

[quiet spear]

In the gt3 though

[late eagle]

did you connect your rr account?

[quiet spear]

I think so, can’t figur this out!!

[rotund magnet]

If you do /rank do you see your rank?

Or does it say to use /connect

Use /connect first

[rotund magnet]

Step 2 in this pic

[quiet spear]

Where or how do I do that?? Sorry to be the dummy

[quiet spear]

Ok..

[rotund magnet]

Right here, type /connect

[quiet spear]

Don’t make any sense to me….. where do type ‘connect’? 🤯🤯🤯

[rotund magnet]

Right here

[quiet spear]

Connect

[rotund magnet]

In this chat

No, /connect

With the /

[quiet spear]

/connect

[rotund magnet]

Bingo, now check your direct message from the RRAI, click the link and follow the instructions

[quiet spear]

Jesus I’m so stupid! Thanks boss👌

[quiet spear]

Worked! Thanks for quick support! Top service.

[rotund magnet]

You're welcome!

[sacred magnet]

Hello!!!! I am enquiring how i can join the competition why on an any kind of on a manner. I portrayed everything quasi already , did not turn out yet, Thank you!!!

[late eagle]

i had a hard time understanding the message, so ill just leave it here 😛

[lime hearth]

I don't have the server for the support race on my list

but iam signed up

[tall arrow]

did you get a bot message?

[lime hearth]

yes

with the server name

[tall arrow]

so you are in game and can't find the server? then check your filters, enable empty and private

[lime hearth]

ok thank you

[misty niche]

please messages in german

[rotund magnet]

#deutsch

[sleek slate]

Wehren is my password for the 2,4h

[onyx crag]

When?

[sleek slate]

Where

Sorry?

[late eagle]

after registration closes

[late eagle]

dm from bot

[rotund magnet]

not all grids have been created. you can check with /server if you're on a grid, if you're not, there's an open server you can join

[rotund magnet]

try again

[onyx crag]

Okay, I'm in! Uff da! Thanks!

[rotund magnet]

try again

[onyx crag]

https://tenor.com/view/hhgf-gif-25031041

[sleek slate]

Can not find my password for 2,4h sorry

[late eagle]

its in dm u got from the bot

[rotund magnet]

if you'r enot in #grids-for-events you can join the open server

[autumn oyster]

hello, im in the grid but the bot didnt send me the password. can someone help me?

[tropic glade]

I can't find my Server Info.

[rotund magnet]

use /server

[tropic glade]

Server 5 Europe

[visual walrus]

Hello, good afternoon, I am registered in 2.4h nurgurgring, on the europe 4 grid but RaceroomAI does not respond to me nor have I received the server password, any help? thank you..

[autumn oyster]

same but im in the europe 5...

[visual walrus]

Okay, by magic, I put /check again and the bot answered me with the password, a little late but hey, it arrived for the classification..

[sleek zealot]

i can aso not find my server info for the gt3 😭

[analog ridge]

turn off text chat in race

[quiet spear]

Hello. I would like to ask why my ranked 2,4 nordscheife race was so badly matched? I drove off like 20s of the opponents on the first lap?? How come? Wasn’t I supposed to race those who had similar lap times???

[tall arrow]

this is not an issue with the bot, please use a different channel 🙂
And as Andi already said: it is not about pace, but about the ranked numbers (rating and reputation). So there can also be a super fast guy that never did ranked before

[sacred magnet]

#1251081193840050261 message

Something went wrong. Have you used the command /connect to link your Discord with your RaceRoom account? See the FAQ: #❓│faq message

If the issue persists, please let us know in https://discord.com/channels/254906072748261376/1244661525722038293
What's this ?

Threw this text out many times

[rotund magnet]

Did you use the /connect command?

[lunar meadow]

HI please can you help when i register for a race it keeps on saying something went wrong and that is all it says. no other reason hope you can help

[sweet frigate]

Same for me

[acoustic owl]

@pma1066 @sweet frigate enable DMs

[sweet frigate]

tks very much @acoustic owl i have enable dms but not work😔

[rotund magnet]

You did the /connect command first?

[dusky star]

I can't link my raderoom to discord

[rotund magnet]

if you type /connect here, the discord bot will send you a direct message with a link. click that link and follow the instructions 👍

[dusky star]

I'm tired of doing think my raceeroom acc to discord

[rotund magnet]

just type /connect

if you don't get a direct message, right click on the RaceRoom server (on the left) and change the privacy settings to allow Direct Messages

@dusky star

[dusky star]

got to be the is something wrong with me.

[dusky star]

can't link raceroom with discord

[late eagle]

why? any messages you got? any errors?

describe the issue

did you follow every step from the pic?

[rotund magnet]

again, type /connect in this channel

or explain where it goes wrong

[real oxide]

I thought i've registered but no dm and not in the entry list🥺 i swear i hit the register for europe button

[late eagle]

yes, you already shared that

[sweet frigate]

thanks everyone, I was finally do it

[late eagle]

what was the issue?

[rotund magnet]

Eh, and in English? 🙊

[tall arrow]

Something like "You must verify your account to be able to perform this action."

[limber dust]

olá

https://tenor.com/view/bom-dia-valtatui-valtatui-bom-dia-gif-25587386

[loud shore]

Ai broken? No notification, pw, or grid for today, up to now

[loud shore]

Jupp, just have found it also

[rotund magnet]

grids have been created and dm's have been sent!

[balmy bay]

In chamionship i cant start my car ignition enitiates as does starter but wont fire.

[tall arrow]

Is this a discord bot bug? If not, make your own thread and give more information. Championship means single player championship or yesterdays ranked championship? If single player: do you have more than 1 qualifying session? Did you bind a key for ignition? Did you press it? Is the Controller/wheel working correctly?

[mental turtle]

have gotten this

am i doing something wrong?

[late eagle]

did you connect discord and steam? did you follow every step from the pic?

[mental turtle]

everything is connected, and followed every step

nvm, got it to work

was my direct messaging that was turned off

thank you

[late eagle]

👍

[ancient shadow]

how do i participate

so i linked my steam account but when i want to sign up it says the same the thing ive read further more and it says u should get a message but i didnt get anything i hope somneone helps me before the deadline

[ancient shadow]

i did the same things

do i have to sign up ineurope

im from the middle east

[ancient shadow]

stilldoesnt work

[ancient shadow]

this game is undrivable on controller i cannot trail brake

see you in a month when i get a wheel

cheers

[plucky kernel]

/connect

[lapis spoke]

/connect account

[rotund magnet]

Just the /connect command 👍 when you type /connect the command will show up

[rancid gulch]

Hello Chris, please can you tell me if i m allowed to join a split if there is some place available at the end of practice (my level is split 2 max), because i forgot the registrations...

i trained and didn't see i was not register, i planned my personnal time so i was hoping you to allow me join the race tonight

please

[rotund magnet]

Hi Benjamin, unfortunately that's not possible

[rancid gulch]

any split would be cool please

thanks you for your time ...

[bold crater]

how do i link my race room acc to discord

[kindred light]

#❓│faq message

[late eagle]

@bold crater stop spamming pls, u got the answer after first question #💬│general message

[finite burrow]

It’s saying my account needs to be verified to continue but I already have 2FA enabled on my discord so does it mean my raceroom account? If so I’m fairly certain I’ve already confirmed that email as well

[finite burrow]

Disregard, I figured it out using mobile

[hexed coral]

#connect

[rotund magnet]

it's /connect (in case you didn't find the command)

[hexed coral]

got it thanks

[patent gulch]

#📄│faq

#1027885929819549767

[late eagle]

@patent gulch need help with something?

[neon karma]

Guys, can someone help me? I'm registered for the Oceania race, how do I connect to the server?

I'm already registered, I received a message in my DM with server information, but I can't find it in the server list.

[late eagle]

make sure to adjust filters, check private

its password protected

[neon karma]

Disregard the message, I got it here

[neon karma]

Yes, I managed to make it appear here

Thanks for the help

[prisma coral]

hello

[heady nacelle]

hello

how can i jion in europe because i cant

[frank hearth]

hi, is possible to someone see if im registered in round 3 gte?

since when I try to check or register, says a error

even when I try to cancel it says a error lol

maybe my steam disconnected? 🥲

I will see

(yes it was disconnected somehow lol, problem solved..)

[polar lagoon]

but why do you need it linked? they said you can link your Steam account, do the stuff with the bot and then disconnect Steam

[kindred light]

he had issues with his account getting hacked, its probably related to that

[frank hearth]

yea

[valid solar]

I did a connect and everything is all wired up, and it says I can register for events, but it doesn't say how.

[cinder panther]

as soon as they are published in #1245307910209142824 or #1242010385951752224 you go there and you register / withdraw as in iracing

sadly ranked champs still not a regular thing and even less... events.

hope this changes...