64bit Variant wont start

[jade sluice]

Hey,

I played the game in the past with no problems. Yesterday i decided to download the game and start racing again after few years.

I noticed that i cant start the game with the 64bit variant, only with 32bit.

My system is a 64bit variant. May someone help me pls?

I updated all the drivers, vc runtimes, gpu.

[vital mesa]

Documents\My Games\SimBin\RaceRoom Racing Experience delete this folder
verify game files
list your pc specs
os
controllers
thirdy party soft

what exactly happens when you launch in 64?

any issues with 32?

[jade sluice]

Monitor: LG27GN850-B
RAM: 32GB
GPU: AMD RX6900XT Phanthom
GPU RENDER: GTX1060
CPU: ADM Ryzen 7 5800x3D
Maus: Logitech G PRO Wireless
Mic: Shure MV7
Sampler: GO XLR

Software:

StreamElemtens
GoXLR
StreamDeck
Fanatec
Spotify
Steam
Discord
Teamspeak

Controller

Fanatec Clubsport
Fanatec V3 Pedals

OS:

Win11

What happens:

I press play in steam, the game in steam turns green (like i would play it) after few sec the green icon turns grey and the play button appears again. The game didnt load up.

But if I try to start the game with 32 bit the game starts.

I dont want to play the game with 32 bit. The OtterHud dont work with 32bit and i get a white screen midracing.

---

Documents\My Games\SimBin\RaceRoom Racing Experience delete this folder
verify game files

• didnt helped

[vital mesa]

did you try without all third party stuff? (eg mentioned otter)

that aside, consider switching to rehud (which can be found in #📊│apps ), since otter can cause issues (like mentioned white screen)

[jade sluice]

i tried to start the game without all the third party programms, but it wont start.

here a short clip from yesterday

https://www.twitch.tv/videos/1949052811

if i get to the box everything was normal again

i think the 32bit is causing the problem.

so i want to use the 64bit variant like my system

RaceRoom is the only game I cant play with 64bit

[vital mesa]

that is otter problem and can happen also on 64bit

do you use any anti vir etc?

[jade sluice]

Avira Security

[vital mesa]

make sure rr isnt blocked

[jade sluice]

if its blocked the 32bit wont start too right? 🥲

[vital mesa]

i wouldnt be so sure, just make sure

[jade sluice]

even with anti vir disabled i cant start the 64bit

[stable pulsar]

Hello - can you see if the 64-bit has time to write a game.log?

My Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log

go here

delete logs to make sure you're not confused later by old ones

start 64b

then check that folder again if it has a game.log

was there any changes to your PC since last time it worked?

[jade sluice]

the folder doesnt exist. Once i have done the instruction with deleting and verfiy the folder didnt come back

i could revert the delting part

let me check

thats from yesterday

i think with the 32 bit variant

the 64bit variant doesnt create a logf

I deleted the logs, tried to start the game with 64 bit. Game didnt launched and no logs were made

[stable pulsar]

ok if the folder did not get re-created then something is killing the process before it even starts up

some anti-virus or something else?

[jade sluice]

sure Mainboard, CPU, GPU, RAM, Discs, everthing. In the past i switched components and raceroom worked fine but thats 3-4 Years ago.

[stable pulsar]

I mean it fails immediately, can't even have the time to write files in my docs during initialization

[jade sluice]

Avira, tried to turn off and start the game, no changes

[jade sluice]

yep thats how it looks like

i tried to replace mscv and vcruntime dll because if i want to start the RRE64 exe i get this error:

[stable pulsar]

tried moving the game to another drive? assuming you have something that flagged that exe and possibly marked the current path as "horrible, don't allow"

[jade sluice]

0xc000007b Error

[stable pulsar]

you what?

[jade sluice]

done it today. switched the game from one ssd to another with downloading it from the servers steam

[jade sluice]

i googled the error code.

could be this problem in my system32 but didnt helped too

any other tips or trick ?

i tried everything i have found in the internet to solve this problem

[vital mesa]

assuming its the same with windows 11, can you go to windows event viewer and check if anything shows up after trying to launch 64bit from steam?

this tab

[fallow raptor]

remove the rrre64.exe and validate files, to force redownload

[jade sluice]

done it, didnt worked for me, but i can try it again.

[jade sluice]

nothing shows up. there are errors and warnings but not specific for RaceRoom. The errors are like 20 min ago. I tried to start the game and no new error or waring appeard

[vital mesa]

kk

make sure you refresh after trying to launch the game, as far as im aware it doesnt update in real time

[jade sluice]

refreshed and closed 3-4 times the window and there isnt new event in the section.

[fallow raptor]

if you manually start it as administrator? (rrre64.exe)

[jade sluice]

same errorcode as mentioned before

0xc000007b Error

the application could not started correctly

press ok to close the application

[fallow raptor]

no, sorry, no clue.. sounds like something is either blocking the application, or some dependency is not installed correctly or corrupted

[jade sluice]

i wont reinstall my os new. i have so many settings prepared for streaming and else.

May you have an alternative to the OtterHud?

The OtterHud causing whitescreen midracing. I posted a video if u scroll up in this thread.

[fallow raptor]

ReHUD: #📊│apps message

[vital mesa]

#1162014521716637727 message 😄

[foggy scarab]

I think Avira had something protecting some part of system to be use by other software. like some ini file or other thing. ( sadly can't help more, avira not working in my country anymore). it need to be white list the game or disable it setting.
For DLL error try to remove and reinstall microsoft C++ 2010 again and see does it help or no.
https://www.microsoft.com/en-us/download/details.aspx?id=26999

[jade sluice]

Ty to try to help me.

I use Avira since I got my first PC. I drove RaceRoom in the past with Avira. Today i drove 5 hours straight with 32bit and Avira.

Im just wondering why the 64bit variant wont work for me.

I reinstalled Microsoft Visuals but didnt helped.. even if I forced any Windows Update i have.

[hollow flint]

1. things could have changed in Avira over the years
2. 32 bit and 64 bit, from the perspective of other programs or OS, aren't "variants" of each other but two entirely different programs. so just because one works, doesn't necessarily mean the other one must work too

[foggy scarab]

• Try to add both protect.exe and RRRE64.exe from x64 folder to the white list of avira internet security. If only 32bit version added before then 64 bit won't work.
• If Core isolation was enable in you windows then try to disable it and test the game again and see if it work or no.
• There is Allowed process in avira, check and see does adding this 2 file help or no.
• If you enable windows sandbox in past then check and see by chance one of top file not running in windows sandbox.

For safty try to reinstall also both 32 bit and 64 bit version of microsoft C++ up to version 2013 ( I add mine with version, maybe helpful )🤔

[placid relic]

Felthat sent you wrong destinations, game crash logs aren't saved in administrative events, It's saved in system protocols > apps

so check that

[jade sluice]

ok i check this

no new entry

[placid relic]

you have to refresh it if you have done after you start event viewer

[vital mesa]

i meant anything rly, not limited to game crash logs (it doesnt sound like game crashes at all)

[placid relic]

well I always found these log files in system protocols

[vital mesa]

will keep that in mind

[jade sluice]

i did...

[jade sluice]

I found another HUD with a dash.exe. I tried to strat the Game with the Dash and this shows up:

We all though the game wont start with 64bit, but it das (for a really short time)

So the loads up but gets killed in ther other second.

[placid relic]

very weird, does your GPU support DX9?

[jade sluice]

should it. RX6900XT

[vital mesa]

you have 2 gpu? 🤔

[jade sluice]

yes

gtx 1060 and rx6900xt

[hollow flint]

I see nothing wrong on this screenshot.

[jade sluice]

That's the try to start the game in 64bit. But it won't load up. After 3 steps like in the screenshot the game closes itselfe. The try to startup the game last only 2 seconds.

[hollow flint]

webhuds and their dash.exe don't affect how the game loads

[jade sluice]

I know.. please read the whole story before comment 😉😅