adamandeerr

[edgy vigil]

Please be patient

Our volunteers look into many questions every day; sometimes it takes them a little while to answer.

Pro tip: you can rename the thread title with `.tr <thread name>`

Make it descriptive, including relevant context, but also to the point. This way you improve your chances of getting a more relevant and specific answer.

[ivory solar]

remboursable => refundable
remboursé => refunded

[analog thicket]

I don't quite understand though, because I don't think the customer has tried to refund it yet

The full review was this:
Elle me répond que celle ci n’est pas remboursée.
Voilà leur technique : pas de stock sur les produits de base **remboursés **, délai hallucinant pour obtenir vos médicaments en espérant que vos douleurs qu’il va falloir supporter 48h vous feront céder à prendre des produits non remboursés!

So they seem to be saying that the shop doesn't stock the products covered by insurance and instead stocks the products that you can;t refund with your insurance

[analog thicket]

If I replaced remboursée with remboursable in this review would it still sound natural?

[ivory solar]

in that case "remboursé" means "covered" by the healthcare system

it's not a refund

[analog thicket]

Would it be free for the customer, or would they have to pay and then show their insurance to claim it back?

[ivory solar]

pay then show the insurance (not always but usually)
but even then, "remboursé" is used because 1 - it's idiomatic for covered drugs, 2 - you know as you're buying them you're gonna get your money back

"remboursable" would specifically mean you have to option to return the product to get a refund, which does not apply here