flamdaari

[mild crane]

Please be patient

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[proven epoch]

https://www.lawlessfrench.com/grammar/substitute-que/
Quand is a conjunction but que is used in its place at the start of the second subordinate clause to avoid repetition.

[ionic sandal]

I don’t understand

[proven epoch]

Understand what?

[ionic sandal]

This

[proven epoch]

We have two subordinate clauses both starting with quand ("quand vous commandez de la nourriture" and "quand elle n'est pas assez cuite") and they are joined together with "mais" noting a concession, a contrast. Normally you'd have "quand vous commandez de la nourriture mais quand elle n'est pas assez cuite" but the second conjunction "quand" gets replaced by "que" to avoid repetition.

In French, each subordinate clause must start with a subordinating conjunction ("quand [clause 1] mais/et/etc que [clause 2]") while you only use one conjunction at the start of the whole thing ("when [clause 1 but/and/etc. clause 2]").

[ionic sandal]

Ah ok so it’s just to not say quand twice?

[proven epoch]

Yep, we avoid repeating the subordinating conjunction in a series of subordinate clauses, only the first one is normal, the others must be "que".

[ionic sandal]

Ok i understand