Can't open it

[pearl hinge]

What is the reason? Please tell me what should I do?

[errant chasm]

are you trying to connect to testing or production

[pearl hinge]

Sorry, I don't your mean connect to testing or production, I just wanna play this game. I delete it and re-download and the game still the same with the picture

[errant chasm]

is this issue on PC?

[pearl hinge]

Yes!

[errant chasm]

it might not help but can you try the solution at the bottom of #faq